Shaw Outage Report in Grande Pointe, Manitoba
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Grande Pointe, Manitoba
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Grande Pointe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 07: Problems at Shaw
Shaw is having issues since 01:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (64%)
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TV (13%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (5%)
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Phone (1%)
Live Outage Map Near Grande Pointe, Manitoba
The most recent Shaw outage reports came from the following cities: Winnipeg.
| City | Problem Type | Report Time |
|---|---|---|
 Winnipeg |
Internet | |
| Winnipeg |
Internet | |
| Winnipeg |
Internet | |
| Winnipeg |
Internet | |
| Winnipeg |
Internet | |
| Winnipeg |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Grande Pointe, Manitoba
Latest outage, problems and issue reports in Grande Pointe and nearby locations:
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Luke
(@LukeFilipowicz) reported
from
Winnipeg, Manitoba
@Shawhelp my wifi has been super slow the last few days, restarting the router and my device has not helped. Please help me.
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Jacob Phillips
(@JacobJPhillips) reported
from
Winnipeg, Manitoba
@Shawhelp Your Staff Can’t Just Up Internet $40 Without Notfying The Customer Litereally The Day Of The Billing Date. No Email, No Mail, Nothing. Worst Service I’ve Seen. Now I’m Being Offered $98 On A CONTRACT Instead Of Month 2 Month Like I’ve Been On For Years @ $60-$70
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Wilmar S. Samson
(@wheelmargoliath) reported
from
Winnipeg, Manitoba
Talking to people from @Shawhelp is so frustrating. I don’t understand why I have to beg for service we pay. 😡
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Lindsey With An E
(@Withane_Lindsey) reported
from
Winnipeg, Manitoba
I have been waiting for @Shawhelp to answer my call for over 40 mins. No offer to do a callback. When I requested a callback yesterday, I never got one.
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GM #23
(@GMcCorrister) reported
from
Winnipeg, Manitoba
Hey @Shawhelp Trying To My Bill Hear You Guys Should Have Shaw Stores All Over Winnipeg Instead Of @CFPoloPark So Damn Far To Travel Around This Crazy Weather Especially When Roads Are Bad & Slippery When Its Snowing Hard
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The G.F. Liverpool™©
(@gliverpool9966) reported
from
Winnipeg, Manitoba
@timandsid @AndiPetrillo @jamessharman @tim_micallef @Sid_Seixeiro But that only solves half the problem. I have @Shawhelp @ShawInfo so as a #CanadaSoccer fan I’m and many people in Western Canada is SOL on this night
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Robert Granke
(@rgranke) reported
from
Winnipeg, Manitoba
@Shawhelp 12 hours now in Fort Gary without service
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The G.F. Liverpool™©
(@gliverpool9966) reported
from
Winnipeg, Manitoba
@Shawhelp It happened again. Telephone, Television all down. Internet as well unable to connect wirelessly. Second time this happen in that many weeks.
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Lindsey With An E
(@Withane_Lindsey) reported
from
Winnipeg, Manitoba
Might be time to just cancel my service and go to someone else since my new place will allow me to have a different provider @Shawhelp
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Lindsey With An E
(@Withane_Lindsey) reported
from
Winnipeg, Manitoba
@Shawhelp please help me re: my modem settings being incompatible with my Sonos speaker
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The G.F. Liverpool™©
(@gliverpool9966) reported
from
Winnipeg, Manitoba
@Shawhelp It looks like it been resolved “For Now” are we still in “Outage Territory.” Just got back television, telephone and internet.
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Melanie Ann Ferris
(@MelanieAFerris) reported
from
Winnipeg, Manitoba
I’m tired of waiting on hold @Shawhelp. I’ve already talked to an agent to let them know I’m cancelling my service. There is really no need to transfer me to “the loyalty department” to complete this cancellation request. This is very poor customer service.
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steve
(@doctor_petsche) reported
from
Winnipeg, Manitoba
@Shawhelp I’d like to do some channel package exchanging. Chat on the app is not working.
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#100T Suicidestar
(@WillHinther) reported
from
Winnipeg, Manitoba
Streams down because @ShawInfo internet is terrible.
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Gaia Consulting Ltd.
(@GaiaResearchMB) reported
from
Winnipeg, Manitoba
@Bell_MTS - for the last year we have been able to use @Netflix_CA even though we have @shawhelp Internet. All of a sudden that channel says we have to subscribe to your Internet. We switched from yours because it's awful!
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Darryl Forbes
(@phillyflyersfan) reported
from
Winnipeg, Manitoba
@Shawhelp want to continue my conversation yesterday from chat but your chat app sucks
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Candice G. Ball
(@candicegball) reported
from
Winnipeg, Manitoba
@Shawhelp an employee didn’t log my returned PVR. I have spent several hours trying to sort this mess out. Not great customer service.
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Bill Regan
(@williamuregan) reported
from
Winnipeg, Manitoba
@Shawhelp any progress with outage in St James-Asinniboia Booth area, since last night unusual to be so lengthy
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Wilmar S. Samson
(@wheelmargoliath) reported
from
Winnipeg, Manitoba
Hi @Shawhelp I called to report that we don't have any cable and I've been put into line for a long time now. This has been in our screen since last night and it's kinda annoying for we are paying a lot of money monthly and yet we are not getting the service promised. 😡
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The G.F. Liverpool™©
(@gliverpool9966) reported
from
Winnipeg, Manitoba
But there is one flaw with the application system @Shawhelp. Why can I only allowed 3 devices at one time. A customer should be able to use the Television BlueCurve Free TV application on a minimum of 10 devices. cc @ShawInfo
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Bob Holmes
(@BobHolmesSD36) reported
@Shawhelp A couple of 5 house outages in Langley, and nothing else until Abbotsford, yet I'm being told our Shaw is down due to a Hydro outage. I'm concerned there's another local issue that's being missed. 2/2
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Gussys Farm
(@gussysfarm) reported
@Shawhelp is there an outage affecting only land line in south Campbell river? Telephone has been down for two days
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Kelvin
(@Klvn88) reported
@Shawhelp I just had great service from a phone agent named Sharon (IQ25). She was so helpful and patient with explaining the numbers/situation to me. I really appreciated it. Please pass on my positive feedback to her leadership team. There needs to be more agents like her!!
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jackie
(@jlc17) reported
@Shawhelp Everyday my service gets worse. At least once a day I have to unplug my modem and then disconnect it. For the past week or two it is happening twice a day. I have just had to do it again for the third time since noon today. I would call, but that doesn't work either.
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Monika Sosnowska φ
(@msosnowska) reported
@Shawhelp What would be great is if you actually used this Twitter account to inform and communicate with your customers. Kinda like BC Hydro does. There are clearly issues in Vancouver Kitsilano areas but no updates, no information from Shaw. Why have a help account if it’s not utilized?
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Prashant Singh
(@PrashSingh3) reported
@Shawhelp Really not happy with the Shaw customer service. Even with internet plans on their website, their own representatives can't find it. Unfair treatment to their existing customers by not offering the plan.
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Steen (Justine Pulles)
(@steen182) reported
Just had a frustrating interaction with a customer service agent @Shawhelp Your agents need some common sense and empathy.
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🇨🇦 John 🇨🇦
(@ProudCdnPatriot) reported
@Shawhelp my mothers service in #kelowna is showing as account inactive and the tech support person was the worst ive dealt with in 20 years and the account has been paid in full
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Jaye McJaye
(@JayeMcJaye) reported
.@ShawInfo I am moving Jan 22nd, but you inexplicably processed my move today. I am now being told that it could take up to 3 business days to restore service. That's a week from now. How am I supposed to work from home in the meantime? Unacceptable.
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Dr. Viking Hat.
(@JonLueke) reported
@ChrisLaBossiere @Shawhelp @TELUS It really depends on "what's available" in your area. There's no Telus Fibre Optic where I live, but the "Shaw cable utility box" is on my property. From a customer service perspective, I would have already switched. I'm a captive audience, based on what's available.