Shaw

Shaw Outage Report in High River, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in High River, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in High River and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in High River, Alberta 01/28/2026 10:25

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near High River, Alberta

The most recent Shaw outage reports came from the following cities: Okotoks and High River.

Loading map, please wait...
City Problem Type Report Time
CanadaOkotoks Internet
CanadaHigh River Internet
CanadaHigh River Internet
CanadaHigh River TV
CanadaOkotoks TV
CanadaHigh River Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near High River, Alberta

Latest outage, problems and issue reports in High River and nearby locations:

  • SighmanCanada Simon (@SighmanCanada) reported from Okotoks, Alberta

    @Shawhelp you guys need to get your support, apps and chat features fixed. 2 hours on chat and it just closed... The app crashed. No answer or anyone that seems to be able to help or fix an issue I've had for 5 weeks. Fed up and grumpy....@TELUS wanna buy out my contract?

  • skistrongryan Ryan Sutton (@skistrongryan) reported from Municipal District of Foothills No. 31, Alberta

    @Shawhelp Shaw outage again in Heritage Pointe..what hell is going on this been crazy every day this long outages

  • SighmanCanada Simon (@SighmanCanada) reported from Okotoks, Alberta

    I remember when @Shawhelp was actually good. Every support action online now takes over an hour and simple yes or no questions from them take 10 minutes to reply. You guys really need to concentrate on one chat at a time, it's so fustrating as a customer.

  • WineGuyMike55 Mike OConnor (@WineGuyMike55) reported from Municipal District of Foothills No. 31, Alberta

    Where is the NFR @Cowboy_Channel @ShawInfo @ShawDirect ? Paid money to have the Cowboy Channel so we could watch the NFR and you give us some stupid tailgate party then some old rodeo. WTF

  • Mojo_Beatz Joe Mojo (@Mojo_Beatz) reported from Okotoks, Alberta

    Whoever it is @TSN_Sports @Shawhelp fix this ****!

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • HHsjjdjr Hejjdj Hsjjdjr (@HHsjjdjr) reported

    @Shawhelp internet is down wtf

  • LurkingLogger Will (@LurkingLogger) reported

    @Shawhelp Again- another outage in Midway, BC. That’s 3 times in 3 days. You guys better get this problem fixed soon.

  • JoeDirt40848468 Joe Dirt (@JoeDirt40848468) reported

    Last 4 days, getting half a day of cable or internet. #shawcable & internet really bad today. Internet not holding for 5 minutes. Booked another service call. Found out “referrals”the previous techs made are not work orders to fix the problem. @Shawhelp @shawinfo #shawtips #yyc

  • CanadianTru3 TheTru3CanadianGamer (@CanadianTru3) reported

    @Shawhelp hey, I'm in the red deer area and my internet has been down since about 5:30pm any outages near here?

  • CandaceHarkness Candace Harkness (@CandaceHarkness) reported

    @Shawhelp It’s not working - I tried 3 times through your app

  • paul6969 Paul Carriere (@paul6969) reported

    @Shawhelp why does your internet service suck so bad in Sherwood Park? Constant packet loss at home, constant packet loss at work. Good god, Telus Fibre can't come here fast enough.

  • AzaselD ꧁༒☬𝓐𝔃𝓪𝓼𝓮𝓵𝓣𝓱𝓮𝓓𝓮𝓶𝓸𝓷☬༒꧂ (@AzaselD) reported

    Sigh.... this is why we cant have nice things @ShawInfo 6 months of asking for them to properly fix the internet. and every month the same issue leaves us having to make you all wait for content while they fix it

  • silverquillgrp SilverQuillCreative (@silverquillgrp) reported from Sooke, British Columbia

    @orchard_leanne And I with @ShawInfo but this merger is not working. @CRTCeng

  • CandaceHarkness Candace Harkness (@CandaceHarkness) reported

    @ShawInfo we are very unhappy with your customer service today. Internet/tv issues all day - no info on your site about service disruptions, can’t reach anyone on chat, waited on phone to finally speak to an agent and told there is a planned 4 day upgrade that is unlisted??

  • chrisraptors420 Chris (@chrisraptors420) reported

    @Shawhelp @mcface1 The guide for shaw and on demand area is really slow to load are there still problems in Calgary?