Shaw

Shaw Outage Report in High River, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in High River, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in High River and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in High River, Alberta 02/09/2026 06:50

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near High River, Alberta

The most recent Shaw outage reports came from the following cities: Okotoks.

Loading map, please wait...
City Problem Type Report Time
CanadaOkotoks Total Blackout
CanadaOkotoks Internet
CanadaHigh River Internet
CanadaHigh River Internet
CanadaHigh River TV
CanadaOkotoks TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near High River, Alberta

Latest outage, problems and issue reports in High River and nearby locations:

  • WineGuyMike55 Mike OConnor (@WineGuyMike55) reported from Municipal District of Foothills No. 31, Alberta

    Where is the NFR @Cowboy_Channel @ShawInfo @ShawDirect ? Paid money to have the Cowboy Channel so we could watch the NFR and you give us some stupid tailgate party then some old rodeo. WTF

  • SighmanCanada Simon (@SighmanCanada) reported from Okotoks, Alberta

    I remember when @Shawhelp was actually good. Every support action online now takes over an hour and simple yes or no questions from them take 10 minutes to reply. You guys really need to concentrate on one chat at a time, it's so fustrating as a customer.

  • Mojo_Beatz Joe Mojo (@Mojo_Beatz) reported from Okotoks, Alberta

    Whoever it is @TSN_Sports @Shawhelp fix this ****!

  • skistrongryan Ryan Sutton (@skistrongryan) reported from Municipal District of Foothills No. 31, Alberta

    @Shawhelp Shaw outage again in Heritage Pointe..what hell is going on this been crazy every day this long outages

  • SighmanCanada 🅂🄸🄼🄾🄽 (@SighmanCanada) reported from Okotoks, Alberta

    @Shawhelp is there a known issue of recorded shows where the audio is silent every 15 minutes or so for 2 seconds, makes watching anything annoying....not wanting to spend hours on support to be told there's nothing wrong, as per my last 2 support experiences.....

  • SighmanCanada Simon (@SighmanCanada) reported from Okotoks, Alberta

    @Shawhelp you guys need to get your support, apps and chat features fixed. 2 hours on chat and it just closed... The app crashed. No answer or anyone that seems to be able to help or fix an issue I've had for 5 weeks. Fed up and grumpy....@TELUS wanna buy out my contract?

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • alockhart_84 Amanda Lockhart (@alockhart_84) reported

    You would think the price I am paying @ShawInfo for my internet it wouldn't go down at 3x times a day and their Customer service would actually be helpful and not telling me that nothing they can do.

  • zFDiNozzo [zF]Anthony DiNozzo (@zFDiNozzo) reported

    @brittlestar And everyone wonders why I am frustrated by the coming merger between @Rogers and @ShawInfo . Shaw fixes its problems without having to tweet it to millions. I don't want to be a Rogers customer. We need more competition not less!

  • Raf9Yuen Raf (@Raf9Yuen) reported

    @Shawhelp yo bro wtf is this lag in Calgary

  • Cruisefan19 John (@Cruisefan19) reported

    @Shawhelp @Graham_CGY I wish I could rewind the clock by 10 days. A time when I had internet service. #dontgetcaught like I did. look for another provider. @shaw can't deliver the goods

  • Cruisefan19 John (@Cruisefan19) reported

    Looking for an #internet provider. Please think again if you are looking @ShawInfo @Shawhelp. I'm a 20 year customer and have had no internet for 10 days with no end in sight. #poorcustomerservice doesn't think it's a priority to get it fixed. Please look for a #reliable option.

  • Exportbc Exportz (@Exportbc) reported

    @Shawhelp Seriously your loyal dept is allowed to YELL at customer and treat them like **** !!! @TELUSsupport I might be given you a call and coming back , I least you never yell at me !

  • RedTideMetal_ RedTideMetal (@RedTideMetal_) reported

    @Shawhelp service outage in Leduc?? Been down 15+ mins now.

  • esherravenfire Esher RavenFire (@esherravenfire) reported

    @Shawhelp Hey guys, for the past couple days my email to my shaw email address is SUPER slow showing up. Yesterday it took 20 minutes for an Amazon 2factor email to show up. And today, I'm waiting on Slack's login email. Something happening with your mail servers?

  • iloveshopping2 Honeysushiloki (@iloveshopping2) reported

    @Shawhelp you guys are terrible, having little to no internet for over 4 days now, typical. Crappy when you cannot enjoy a service you are paying for.

  • kristianDavid kristianDavid (@kristianDavid) reported

    @Ihartcompassion @TELUSsupport @ShawInfo 👆same problem! I can't do anything on 5G when VPN is on. I also tried the iOS Private Relay which is Apple's build int VPN and no connection at all.