Shaw

Shaw Outage Report in High River, Alberta

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The latest reports from users having issues in High River come from postal codes T1V.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in High River, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in High River and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in High River, Alberta 09/07/2025 20:20

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. TV (11%)

    TV (11%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near High River, Alberta

The most recent Shaw outage reports came from the following cities: High River and Okotoks.

Loading map, please wait...
City Problem Type Report Time
CanadaHigh River Internet
CanadaHigh River Internet
CanadaOkotoks Internet
CanadaOkotoks Internet
CanadaOkotoks TV
CanadaOkotoks Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near High River, Alberta

Latest outage, problems and issue reports in High River and nearby locations:

  • skistrongryan Ryan Sutton (@skistrongryan) reported from Municipal District of Foothills No. 31, Alberta

    @Shawhelp Shaw outage again in Heritage Pointe..what hell is going on this been crazy every day this long outages

  • Mojo_Beatz Joe Mojo (@Mojo_Beatz) reported from Okotoks, Alberta

    Whoever it is @TSN_Sports @Shawhelp fix this ****!

  • SighmanCanada Simon (@SighmanCanada) reported from Okotoks, Alberta

    I remember when @Shawhelp was actually good. Every support action online now takes over an hour and simple yes or no questions from them take 10 minutes to reply. You guys really need to concentrate on one chat at a time, it's so fustrating as a customer.

  • WineGuyMike55 Mike OConnor (@WineGuyMike55) reported from Municipal District of Foothills No. 31, Alberta

    Where is the NFR @Cowboy_Channel @ShawInfo @ShawDirect ? Paid money to have the Cowboy Channel so we could watch the NFR and you give us some stupid tailgate party then some old rodeo. WTF

  • SighmanCanada 🅂🄸🄼🄾🄽 (@SighmanCanada) reported from Okotoks, Alberta

    @Shawhelp I'll pass, have no faith in support at all.

  • SighmanCanada 🅂🄸🄼🄾🄽 (@SighmanCanada) reported from Okotoks, Alberta

    @Shawhelp is there a known issue of recorded shows where the audio is silent every 15 minutes or so for 2 seconds, makes watching anything annoying....not wanting to spend hours on support to be told there's nothing wrong, as per my last 2 support experiences.....

  • SighmanCanada Simon (@SighmanCanada) reported from Okotoks, Alberta

    @Shawhelp you guys need to get your support, apps and chat features fixed. 2 hours on chat and it just closed... The app crashed. No answer or anyone that seems to be able to help or fix an issue I've had for 5 weeks. Fed up and grumpy....@TELUS wanna buy out my contract?

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • kobexamoh kobe 🇬🇭🇨🇦 (@kobexamoh) reported

    @Shawhelp are your internet services in the west end of Edmonton down?

  • TekSavvyCSR TekSavvy Assistance (@TekSavvyCSR) reported

    @mattrocksdesign @Shawhelp Routine maintenance in the area did cause an outage yesterday for both Shaw and TekSavvy customers but that has since been resolved. Please try a 5 minute power cycle of your modem/router, and if still having issues, send us a DM and we'll troubleshoot. -JD

  • Albsmignoli Albert Michael (@Albsmignoli) reported

    Thanks for the help yesterday Z @Shawhelp. Just have a few questions. Do you guys need the old Cable box back? Will the 4K blue curve boxes I have work on a 1080 tv? Or do they only work on a 4K screen? Just asking as I have 2 of the 4K boxes but only one 4K tv in the house.

  • Krudan5 Kelly Rudan (@Krudan5) reported

    @Shawhelp hi Shaw help. Your reps Melissa and Tom with your help line were unable to help me with purchasing one or two additional services. This is due to them being unable to call me due to your social media polices. But I can’t get through to you as I waited 50 minutes.

  • cool_tonn Colton T (@cool_tonn) reported

    @Shawhelp How do I cancel my shaw? It is too expensive every month and I need to find somewhere cheaper.

  • mynameiskate Kate Trgovac (@mynameiskate) reported

    @Shawhelp any internet issues in East Van in Vancouver right now? Have tried cycling modem a couple of times and it’s just not connecting.

  • annelisegashus lizouyyc (@annelisegashus) reported

    @Shawhelp Is there an outage in SW Calgary? Constant dropping of internet generally and about the last hour now.

  • kevbry Kevin Bryant (@kevbry) reported

    @Shawhelp I'm seeing intermittent high latency/packet loss at my Shaw gateway over the past few weeks. Could I get some help?

  • giacino Guillaume Iacino (@giacino) reported

    @Shawhelp my internet is down for the last 15 minutes. He has been on/off since around midnight. could you please look into it? Account 014-1229-7948. Address: 1105-1330 Hornby St, Vancouver. Thanks.

  • Blubdha Blue Buddha ブルー仏レディー (@Blubdha) reported

    @ShawInfo @shawhelp Why is your internet service so Bad ? Paying for 600 Mbps tier oftener getting 80 And getting bounced all over including black screen.