Shaw

Shaw Outage Report in High River, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in High River, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in High River and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in High River, Alberta 01/14/2026 14:35

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near High River, Alberta

The most recent Shaw outage reports came from the following cities: Okotoks and High River.

Loading map, please wait...
City Problem Type Report Time
CanadaOkotoks Internet
CanadaHigh River Internet
CanadaHigh River Internet
CanadaHigh River TV
CanadaOkotoks TV
CanadaHigh River Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near High River, Alberta

Latest outage, problems and issue reports in High River and nearby locations:

  • SighmanCanada 🅂🄸🄼🄾🄽 (@SighmanCanada) reported from Okotoks, Alberta

    @Shawhelp I'll pass, have no faith in support at all.

  • SighmanCanada Simon (@SighmanCanada) reported from Okotoks, Alberta

    I remember when @Shawhelp was actually good. Every support action online now takes over an hour and simple yes or no questions from them take 10 minutes to reply. You guys really need to concentrate on one chat at a time, it's so fustrating as a customer.

  • SighmanCanada Simon (@SighmanCanada) reported from Okotoks, Alberta

    @Shawhelp How about someone takes charge of issues, follows through and solves the problems. Been over a month with corrupted PVR recordings, yet everyone at shaw acts like it's a new problem...looks like others have the issue and it's been happening for a few years.

  • WineGuyMike55 Mike OConnor (@WineGuyMike55) reported from Municipal District of Foothills No. 31, Alberta

    Where is the NFR @Cowboy_Channel @ShawInfo @ShawDirect ? Paid money to have the Cowboy Channel so we could watch the NFR and you give us some stupid tailgate party then some old rodeo. WTF

  • Mojo_Beatz Joe Mojo (@Mojo_Beatz) reported from Okotoks, Alberta

    Whoever it is @TSN_Sports @Shawhelp fix this ****!

  • SighmanCanada 🅂🄸🄼🄾🄽 (@SighmanCanada) reported from Okotoks, Alberta

    @Shawhelp is there a known issue of recorded shows where the audio is silent every 15 minutes or so for 2 seconds, makes watching anything annoying....not wanting to spend hours on support to be told there's nothing wrong, as per my last 2 support experiences.....

  • skistrongryan Ryan Sutton (@skistrongryan) reported from Municipal District of Foothills No. 31, Alberta

    @Shawhelp Shaw outage again in Heritage Pointe..what hell is going on this been crazy every day this long outages

  • SighmanCanada Simon (@SighmanCanada) reported from Okotoks, Alberta

    @Shawhelp you guys need to get your support, apps and chat features fixed. 2 hours on chat and it just closed... The app crashed. No answer or anyone that seems to be able to help or fix an issue I've had for 5 weeks. Fed up and grumpy....@TELUS wanna buy out my contract?

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • WrigglyMortis Wriggly Mortis (@WrigglyMortis) reported

    @Shawhelp @saidear No internet at our office in New Westminster. 2 remote employees in lower mainland also reporting outage.

  • JoshTarle Joish82 (@JoshTarle) reported

    @Shawhelp Any possibility of changing the firmware so that if moca crashes or is forced to shut down, the gateway will try to relaunch it automatically?

  • IaMLegendGG Cory (@IaMLegendGG) reported

    @Shawhelp @RosaRowland13 Same issue for me as well.

  • saidear Gavin Reynolds (@saidear) reported

    @Shawhelp is there any service issues in the lower mainland of BC? I keep losing modem connectivity every 30m or so

  • _Fenner19 Wes 🦍 (@_Fenner19) reported

    5-2 Vegas Raiders and you can’t find the game on t.v. But there is 2-3 channels with the same game. I don’t understand. #RaiderNation @ShawInfo please help me understand this madness.

  • RavenFire1 ravenfire (@RavenFire1) reported

    @shawhelp is internet down in the Calgary Varsity area? Your support chat said yes an hour ago, but I don't see any updates on the outtage page, and still have no service here.

  • CherylLearmonth Cheryl (@CherylLearmonth) reported

    @Shawhelp Help, we lost internet and TV. Whitecaps soccer!!

  • cryptodon Don Marr (@cryptodon) reported

    @Shawhelp wondering if there is a outage in the Westwood area of Edmonton

  • bassman_andy AndyO (@bassman_andy) reported

    @ShawInfo Just read your twit feed, you seem to be more interested in giving reliable internet than reliable cable. Too bad.

  • wpgguy **** Ferguson 🇨🇦 (@wpgguy) reported

    @WpgSportsNerd @Shawhelp I too am back in the world of working Shaw haha strange to get the service we actually pay for.