Shaw Outage Report in High River, Alberta

Problems in the last 24 hours in High River, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in High River, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

• Internet (54%)
• TV (18%)
• Wi-fi (11%)
• E-mail (9%)
• Total Blackout (6%)
• Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near High River, Alberta

Latest outage, problems and issue reports in High River and nearby locations:

• 
  Ryan Sutton (@skistrongryan) reported 5 minutes ago from Municipal District of Foothills No. 31, Alberta

  @Shawhelp Shaw outage again in Heritage Pointe..what hell is going on this been crazy every day this long outages

• 
  🅂🄸🄼🄾🄽 (@SighmanCanada) reported 9 minutes ago from Okotoks, Alberta

  @Shawhelp is there a known issue of recorded shows where the audio is silent every 15 minutes or so for 2 seconds, makes watching anything annoying....not wanting to spend hours on support to be told there's nothing wrong, as per my last 2 support experiences.....

• 
  Joe Mojo (@Mojo_Beatz) reported 13 minutes ago from Okotoks, Alberta

  Whoever it is @TSN_Sports @Shawhelp fix this ****!

• 
  🅂🄸🄼🄾🄽 (@SighmanCanada) reported 22 minutes ago from Okotoks, Alberta

  @Shawhelp I'll pass, have no faith in support at all.

• 
  Simon (@SighmanCanada) reported 22 minutes ago from Okotoks, Alberta

  I remember when @Shawhelp was actually good. Every support action online now takes over an hour and simple yes or no questions from them take 10 minutes to reply. You guys really need to concentrate on one chat at a time, it's so fustrating as a customer.

• 
  Mike OConnor (@WineGuyMike55) reported 30 minutes ago from Municipal District of Foothills No. 31, Alberta

  Where is the NFR @Cowboy_Channel @ShawInfo @ShawDirect ? Paid money to have the Cowboy Channel so we could watch the NFR and you give us some stupid tailgate party then some old rodeo. WTF

• 
  Simon (@SighmanCanada) reported 35 minutes ago from Okotoks, Alberta

  @Shawhelp you guys need to get your support, apps and chat features fixed. 2 hours on chat and it just closed... The app crashed. No answer or anyone that seems to be able to help or fix an issue I've had for 5 weeks. Fed up and grumpy....@TELUS wanna buy out my contract?

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rob Davies (@bsuns) reported 4 minutes ago

  @rgstone1 @Shawhelp The only real question is whether the problem is 'supply chain' or 'covid'.

• 
  Mike Gallagher (@MikeFxd) reported 5 minutes ago

  @Shawhelp I have restarted all the network nodes still not coming up

• 
  Social Media Guru 365™️ (@SMG365LLC) reported 5 minutes ago from Calgary, Alberta

  @Shawhelp @social 5) Your staff are selling a crappy new 3rd party service for a splash page. Via @aislelabs is a baby 👶 corporate company that doesn't reply to tweets promptly. They have a terrible system. I spent 2 hours with a Shaw support staff. Still no Splash Page. I am baffled. Now??

• 
  Edmonton RotoFanatic (@EdmFLBfanatic) reported 5 minutes ago

  @Whofreak555 @Shawhelp Support lines busy with many calls causing long wait times? Sounds like a lot of customers are having the same issues. It’s almost definitely on their side. What city? My TV & Internet are both out in Edmonton

• 
  david (@david47833748) reported 6 minutes ago

  @Shawhelp I have that’s why I sent that tweet. No updates or anything. Might want to give ppl updates more often. It seems like no ones even working on the problem

• 
  Whofreak555 (@Whofreak555) reported 7 minutes ago

  @Shawhelp Just got up and running. Next time I'll just fight with it till it comes back instead of wasting my time with support.

• 
  MysticXio 💚 (@OnlyMysticXio) reported 9 minutes ago

  @Shawhelp @shawhelp have been in contact with the tech team. Oh and even your link... loading... loading... loading... can't use it if it doesn't work. Twitter also only tags me if you get the tag right....

• 
  Neil Abrahamson (@NeilAbrahamson1) reported 9 minutes ago

  @rgstone1 @Shawhelp Historically they have had decent customer service. Standard message has been "we are experiencing higher than normal call volumes". No it is not higher than normal, you just don't care that much to make the wait time shorter. Tried calling last week though and it just hangs up.

• 
  Nutty of 🇨🇦(soon to be Sir Nutty) (@CameronNuttall) reported 11 minutes ago from St. Albert, Alberta

  @ShawInfo customers, recommend not getting the new Shaw Blue curve PVR! It’s a POS! And customer service ain’t much better!

• 
  conrad jaye (@5K4D) reported 14 minutes ago

  @Shawhelp Yeah. There are issues from time to time. Like last NCIS episode had no sound for 3/4 of it's broadcast.