Shaw

Shaw Outage Report in High River, Alberta

No problems detected

If you are having issues, please submit a report below.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in High River, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in High River and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in High River, Alberta 01/30/2026 14:40

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near High River, Alberta

The most recent Shaw outage reports came from the following cities: Okotoks and High River.

Loading map, please wait...
City Problem Type Report Time
CanadaOkotoks Internet
CanadaHigh River Internet
CanadaHigh River Internet
CanadaHigh River TV
CanadaOkotoks TV
CanadaHigh River Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near High River, Alberta

Latest outage, problems and issue reports in High River and nearby locations:

  • SighmanCanada Simon (@SighmanCanada) reported from Okotoks, Alberta

    @Shawhelp you guys need to get your support, apps and chat features fixed. 2 hours on chat and it just closed... The app crashed. No answer or anyone that seems to be able to help or fix an issue I've had for 5 weeks. Fed up and grumpy....@TELUS wanna buy out my contract?

  • SighmanCanada 🅂🄸🄼🄾🄽 (@SighmanCanada) reported from Okotoks, Alberta

    @Shawhelp is there a known issue of recorded shows where the audio is silent every 15 minutes or so for 2 seconds, makes watching anything annoying....not wanting to spend hours on support to be told there's nothing wrong, as per my last 2 support experiences.....

  • skistrongryan Ryan Sutton (@skistrongryan) reported from Municipal District of Foothills No. 31, Alberta

    @Shawhelp Shaw outage again in Heritage Pointe..what hell is going on this been crazy every day this long outages

  • Mojo_Beatz Joe Mojo (@Mojo_Beatz) reported from Okotoks, Alberta

    Whoever it is @TSN_Sports @Shawhelp fix this ****!

  • WineGuyMike55 Mike OConnor (@WineGuyMike55) reported from Municipal District of Foothills No. 31, Alberta

    Where is the NFR @Cowboy_Channel @ShawInfo @ShawDirect ? Paid money to have the Cowboy Channel so we could watch the NFR and you give us some stupid tailgate party then some old rodeo. WTF

  • SighmanCanada Simon (@SighmanCanada) reported from Okotoks, Alberta

    I remember when @Shawhelp was actually good. Every support action online now takes over an hour and simple yes or no questions from them take 10 minutes to reply. You guys really need to concentrate on one chat at a time, it's so fustrating as a customer.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • ThisIsMeAt52 A. Duncan (@ThisIsMeAt52) reported from Edmonton, Alberta

    @Shawhelp Hello. We seem to have lost several channels. Please help.

  • heartembrace l.k.w (@heartembrace) reported

    @MetalBlonde @Shawhelp Omg. That is horrible.

  • baileymccray Bailey McCray (@baileymccray) reported

    @shawhelp I’m having issues connecting to my internet. I can connect using my 5g network on my phone , but I need to use my computer and 5g isn’t an option for that..

  • MetalBlonde Karina Halle (on hiatus) (@MetalBlonde) reported

    @gdmplanning @Shawhelp Thanks Greg I will. This has been the worst experience with @shawhelp

  • Pirrurris Esteban Acuña (@Pirrurris) reported

    @ShawInfo @Shawhelp been on the chat for at least 15 mins, no response. Trying to understand why I’m paying for a service that keeps shutting off

  • VI_CYC SR (@VI_CYC) reported

    @Shawhelp Why am I no longer able to view/change some advanced settings? If you don't see the 2.4 and 5 GHz WiFi settings (WiFi Mode, Channel Selection, and Channel Mode) in Advanced Settings, this means these settings are now being managed automatically to help optimize your home network

  • andrew00654110 Andrew (@andrew00654110) reported

    @Shawhelp anyone working right now? Im on the app waiting to connect to an agent. It's been 25 minutes so far, is there an outage

  • ghostcatbce GhostWarrior⚔ 🇨🇦 (@ghostcatbce) reported

    @Shawhelp Are you having network issues? My Wi-Fi is working fine, but I am having trouble with Ethernet.

  • MetalBlonde Karina Halle (on hiatus) (@MetalBlonde) reported from Ganges, British Columbia

    @sadsirensong @MsYouDoYou @Shawhelp I will say that we agreed on a price in September. It was never 5K and we knew they would have to run poles and cables. But Scott hounds this woman to get any info and she changes the price each time. And now she’s quoting 5K with no basis and it’s been 5 months and nothing.,.

  • VI_CYC SR (@VI_CYC) reported

    @Shawhelp I am trying to install smart bulbs and the app says I have to change my router to a 2.4 ghz network. The Shaw bluecurve app doesn't let me control those settings. So what do I do?