Shaw Outage Report in High River, Alberta
Problems detected
Users are reporting problems related to: internet, tv and total blackout.
The latest reports from users having issues in High River come from postal codes T1V.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in High River, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in High River and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 31: Problems at Shaw
Shaw is having issues since 04:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (58%)
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TV (15%)
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Total Blackout (11%)
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Wi-fi (9%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near High River, Alberta
The most recent Shaw outage reports came from the following cities: High River and Okotoks.
| City | Problem Type | Report Time |
|---|---|---|
 High River |
Internet | |
| High River |
Internet | |
| High River |
TV | |
| High River |
Internet | |
| Okotoks |
Internet | |
| Okotoks |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near High River, Alberta
Latest outage, problems and issue reports in High River and nearby locations:
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Ryan Sutton
(@skistrongryan) reported
from
Municipal District of Foothills No. 31, Alberta
@Shawhelp Shaw outage again in Heritage Pointe..what hell is going on this been crazy every day this long outages
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Mike OConnor
(@WineGuyMike55) reported
from
Municipal District of Foothills No. 31, Alberta
Where is the NFR @Cowboy_Channel @ShawInfo @ShawDirect ? Paid money to have the Cowboy Channel so we could watch the NFR and you give us some stupid tailgate party then some old rodeo. WTF
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🅂🄸🄼🄾🄽
(@SighmanCanada) reported
from
Okotoks, Alberta
@Shawhelp I'll pass, have no faith in support at all.
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🅂🄸🄼🄾🄽
(@SighmanCanada) reported
from
Okotoks, Alberta
@Shawhelp is there a known issue of recorded shows where the audio is silent every 15 minutes or so for 2 seconds, makes watching anything annoying....not wanting to spend hours on support to be told there's nothing wrong, as per my last 2 support experiences.....
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Simon
(@SighmanCanada) reported
from
Okotoks, Alberta
@Shawhelp you guys need to get your support, apps and chat features fixed. 2 hours on chat and it just closed... The app crashed. No answer or anyone that seems to be able to help or fix an issue I've had for 5 weeks. Fed up and grumpy....@TELUS wanna buy out my contract?
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Joe Mojo
(@Mojo_Beatz) reported
from
Okotoks, Alberta
Whoever it is @TSN_Sports @Shawhelp fix this ****!
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Simon
(@SighmanCanada) reported
from
Okotoks, Alberta
@Shawhelp How about someone takes charge of issues, follows through and solves the problems. Been over a month with corrupted PVR recordings, yet everyone at shaw acts like it's a new problem...looks like others have the issue and it's been happening for a few years.
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Simon
(@SighmanCanada) reported
from
Okotoks, Alberta
I remember when @Shawhelp was actually good. Every support action online now takes over an hour and simple yes or no questions from them take 10 minutes to reply. You guys really need to concentrate on one chat at a time, it's so fustrating as a customer.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Jessica
(@jessicalaurissa) reported
@Shawhelp any timeframe for the resolution of the issue with cloud PVR recordings? Incredibly frustrating to not be able to watch any of my recordings without massive skips/lost audio/errors.
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Sam Elias
(@SamEliasRealty) reported
@Shawhelp It is not just TV, all services are down Internet, house phone, WiFi.
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AlliBanani
(@AlliBanani) reported
@Shawhelp hey, im having issues with connection on my router even after a power cycle, anything else I can do to fix it?
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Richard Knight
(@ChauffeurKnight) reported
@Shawhelp my mobile voicemail is asking me for a password. I never give a password for voicemail. What’s up with this?
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The 834
(@834the) reported
@Shawhelp I think Canadian Mobile service providers need to get help from US service providers. They are succeeded in identifying scam callers. caller id says "scam call" 2/2
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BeautifullyInclusive
(@AdvocatingHere) reported
@DKTemporary @Shawhelp Me too, not impressed. I pay out the nose for my internet and its been down most of today. AGAIN.
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Nicholas Burns
(@Burns1991) reported
@Shawhelp Seems to be working again. My partner had mentioned that it went down for a a little bit. Will be in contact if it goes down again, thank you!
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mr kaswa
(@mrkaswa) reported
@Shawhelp You can hope all you want, and you may we'll be trying, a few individuals may even stand out, but no. As a whole, Shaw's customer support is a wasteland of inconvenience and ineptitude where drones can only follow the flowchart that seemingly seeks to blame the customers.
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The Vancouver Examiner
(@VanExaminer) reported
@PaulDoroshenko @Shawhelp I could've helped with this Move. I've got a terrible Attitude but I'm very Handy.
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SandyRob
(@NewWestSandy) reported
@PaulDoroshenko @Shawhelp They're trying to figure out who to blame, i.e. you. Then they'll offer a solution. Been there, done that.