Shaw Outage Report in High River, Alberta

Problems in the last 24 hours in High River, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in High River, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

• Internet (54%)
• TV (19%)
• Wi-fi (11%)
• E-mail (9%)
• Total Blackout (6%)
• Phone (2%)

Live Outage Map Near High River, Alberta

The most recent Shaw outage reports came from the following cities: Okotoks.

City	Problem Type	Report Time
Okotoks	Total Blackout	2 months ago
Okotoks	Internet	3 months ago
High River	Internet	4 months ago
High River	Internet	5 months ago
High River	TV	5 months ago
Okotoks	TV	6 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near High River, Alberta

Latest outage, problems and issue reports in High River and nearby locations:

• 
  Joe Mojo (@Mojo_Beatz) reported 5 minutes ago from Okotoks, Alberta

  Whoever it is @TSN_Sports @Shawhelp fix this ****!

• 
  Simon (@SighmanCanada) reported 11 minutes ago from Okotoks, Alberta

  I remember when @Shawhelp was actually good. Every support action online now takes over an hour and simple yes or no questions from them take 10 minutes to reply. You guys really need to concentrate on one chat at a time, it's so fustrating as a customer.

• 
  Simon (@SighmanCanada) reported 18 minutes ago from Okotoks, Alberta

  @Shawhelp you guys need to get your support, apps and chat features fixed. 2 hours on chat and it just closed... The app crashed. No answer or anyone that seems to be able to help or fix an issue I've had for 5 weeks. Fed up and grumpy....@TELUS wanna buy out my contract?

• 
  🅂🄸🄼🄾🄽 (@SighmanCanada) reported 21 minutes ago from Okotoks, Alberta

  @Shawhelp is there a known issue of recorded shows where the audio is silent every 15 minutes or so for 2 seconds, makes watching anything annoying....not wanting to spend hours on support to be told there's nothing wrong, as per my last 2 support experiences.....

• 
  Ryan Sutton (@skistrongryan) reported 25 minutes ago from Municipal District of Foothills No. 31, Alberta

  @Shawhelp Shaw outage again in Heritage Pointe..what hell is going on this been crazy every day this long outages

• 
  Mike OConnor (@WineGuyMike55) reported 32 minutes ago from Municipal District of Foothills No. 31, Alberta

  Where is the NFR @Cowboy_Channel @ShawInfo @ShawDirect ? Paid money to have the Cowboy Channel so we could watch the NFR and you give us some stupid tailgate party then some old rodeo. WTF

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  shoana harrower (@shoanah) reported 4 minutes ago

  @Shawhelp Planned outage we were not informed about it looks like. Was 24 hours in North Vancouver yesterday. Is that what we can expect? I'll switch to Telus but fire that happens.

• 
  AngryAlbinoHour (@AlbinoStoic) reported 4 minutes ago

  @Shawhelp it's not just Fleetwood and Guilford, your outage is far more widespread than that.

• 
  Tony Brown (@drksyder74) reported 4 minutes ago

  @Shawhelp Update surrey outage?

• 
  Tony Brown (@drksyder74) reported 5 minutes ago

  @Shawhelp system down in north surrey? Fiber gateway flashing amber, tv just shut down and no wifi?

• 
  Aryne Cabatan (@_acbtn) reported 8 minutes ago

  @Shawhelp internet is still down here at Guildford area 🤔

• 
  Simret (@SIMRETDHILLON) reported 9 minutes ago

  @Shawhelp how long will your services be down in Surrey, B.C.? My wifi and cable have been down for approx an hour

• 
  Betty Chong (@BettySun) reported 11 minutes ago

  @Shawhelp cable and internet all down at guildford surrey

• 
  Truth Hurts (@TruthHu95402952) reported 11 minutes ago

  @Shawhelp Fraser Heights- Everything down for 11 hours??? This was a planned outage? What did U do?

• 
  G McAuley (@mtn_vibe) reported 13 minutes ago

  @ShawInfo Shaw sent me a modem in SEPT and it never worked with the current Telus system in my home at the time. We tried trouble shooting with Tech Support and it still didn’t work. Tech support said it was because our home wasn’t set up for it and that it wouldn’t work.

• 
  Regine Nomorosa (@RegineNomorosa) reported 14 minutes ago

  @Shawhelp any issue for internet connection in Surrey, BC?