Shaw Outage Report in High River, Alberta
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Problems in the last 24 hours in High River, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in High River and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 25: Problems at Shaw
Shaw is having issues since 05:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (60%)
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TV (17%)
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Wi-fi (10%)
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Total Blackout (7%)
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E-mail (5%)
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Phone (1%)
Live Outage Map Near High River, Alberta
The most recent Shaw outage reports came from the following cities: Okotoks and High River.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| TV | ||
| TV | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near High River, Alberta
Latest outage, problems and issue reports in High River and nearby locations:
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Mike OConnor
(@WineGuyMike55) reported
from
Municipal District of Foothills No. 31, Alberta
Where is the NFR @Cowboy_Channel @ShawInfo @ShawDirect ? Paid money to have the Cowboy Channel so we could watch the NFR and you give us some stupid tailgate party then some old rodeo. WTF
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Ryan Sutton
(@skistrongryan) reported
from
Municipal District of Foothills No. 31, Alberta
@Shawhelp Shaw outage again in Heritage Pointe..what hell is going on this been crazy every day this long outages
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🅂🄸🄼🄾🄽
(@SighmanCanada) reported
from
Okotoks, Alberta
@Shawhelp is there a known issue of recorded shows where the audio is silent every 15 minutes or so for 2 seconds, makes watching anything annoying....not wanting to spend hours on support to be told there's nothing wrong, as per my last 2 support experiences.....
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Simon
(@SighmanCanada) reported
from
Okotoks, Alberta
@Shawhelp you guys need to get your support, apps and chat features fixed. 2 hours on chat and it just closed... The app crashed. No answer or anyone that seems to be able to help or fix an issue I've had for 5 weeks. Fed up and grumpy....@TELUS wanna buy out my contract?
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Simon
(@SighmanCanada) reported
from
Okotoks, Alberta
I remember when @Shawhelp was actually good. Every support action online now takes over an hour and simple yes or no questions from them take 10 minutes to reply. You guys really need to concentrate on one chat at a time, it's so fustrating as a customer.
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Joe Mojo
(@Mojo_Beatz) reported
from
Okotoks, Alberta
Whoever it is @TSN_Sports @Shawhelp fix this ****!
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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hockeymom
(@hockeyparent201) reported
@Shawhelp did the Internet go down in kamloops
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Pete Zedlacher
(@zedlacher) reported
@eric_wilhite @Shawhelp Ok, that’s good to know I’m not alone with this. Their tech support messaging is not responding either.
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Eric Wilhite
(@eric_wilhite) reported
@zedlacher @Shawhelp Usually I’d say the problem is you, but tonight it appears that isn’t the case
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Tammy❤ANTIFA❤Sloan
(@agreatgadsby) reported
@Shawhelp aren't you able to provide a customer with a free cellphone?? Ridiculous.
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Dante
(@Dantte1981) reported
@Shawhelp Thank you. Already called and wasted 45 minutes from my day. And as usual, I was taken thru the troubleshooting process, and no specific reason was given for the outage. Shaw internet has become more of a hassle than a smooth and consistent internet experience.
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Daniel D Kitteringham
(@DanAlmondDan) reported
@Shawhelp Shaw's yearly national maintenance service knocks out our internet every night for weeks. Why?
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Sha Chi
(@ShaChi26718034) reported
@Shawhelp xre03121 problem message appears in certain channels today. Is it a temporary thing?
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Daniel D Kitteringham
(@DanAlmondDan) reported
@Shawhelp Again, our internet is out. Every night this week at 8;30 pm until late the next morning our internet goes offline. I've been trying to tell you and your agents this. One agent made a service call for me but only because none of you would admit that Shaw is causing these outages
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Bruce Toews
(@Bruce_Toews) reported
@Shawhelp I need all the help I can get. But I don't think that's what you mean.
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Wolfe of Locutus
(@LocutusWolfe) reported
So I'm a little behind on my @ShawInfo bill, but at the same time, numbers do not equal. I just found out they have been overcharging me, and now I am mad because it is 50 more than agreed and quite frankly, the service is barely worth our original terms! They want $150 extra!