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Shaw

Shaw Outage Report in High River, Alberta

Why is my Shaw service not working?

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Full Outage Map

Problems in the last 24 hours in High River, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in High River, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  • 54% Internet (54%)
  • 19% TV (19%)
  • 11% Wi-fi (11%)
  • 9% E-mail (9%)
  • 6% Total Blackout (6%)
  • 2% Phone (2%)

Live Outage Map Near High River, Alberta

The most recent Shaw outage reports came from the following cities: Okotoks.

CityProblem TypeReport Time
Okotoks Total Blackout 2 months ago
Okotoks Internet 3 months ago
High River Internet 4 months ago
High River Internet 5 months ago
High River TV 5 months ago
Okotoks TV 6 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near High River, Alberta

Latest outage, problems and issue reports in High River and nearby locations:

  • skistrongryan
    Ryan Sutton (@skistrongryan) reported from Municipal District of Foothills No. 31, Alberta

    @Shawhelp Shaw outage again in Heritage Pointe..what hell is going on this been crazy every day this long outages

  • SighmanCanada
    Simon (@SighmanCanada) reported from Okotoks, Alberta

    @Shawhelp you guys need to get your support, apps and chat features fixed. 2 hours on chat and it just closed... The app crashed. No answer or anyone that seems to be able to help or fix an issue I've had for 5 weeks. Fed up and grumpy....@TELUS wanna buy out my contract?

  • SighmanCanada
    Simon (@SighmanCanada) reported from Okotoks, Alberta

    I remember when @Shawhelp was actually good. Every support action online now takes over an hour and simple yes or no questions from them take 10 minutes to reply. You guys really need to concentrate on one chat at a time, it's so fustrating as a customer.

  • SighmanCanada
    ๐Ÿ…‚๐Ÿ„ธ๐Ÿ„ผ๐Ÿ„พ๐Ÿ„ฝ (@SighmanCanada) reported from Okotoks, Alberta

    @Shawhelp is there a known issue of recorded shows where the audio is silent every 15 minutes or so for 2 seconds, makes watching anything annoying....not wanting to spend hours on support to be told there's nothing wrong, as per my last 2 support experiences.....

  • Mojo_Beatz
    Joe Mojo (@Mojo_Beatz) reported from Okotoks, Alberta

    Whoever it is @TSN_Sports @Shawhelp fix this ****!

  • SighmanCanada
    ๐Ÿ…‚๐Ÿ„ธ๐Ÿ„ผ๐Ÿ„พ๐Ÿ„ฝ (@SighmanCanada) reported from Okotoks, Alberta

    @Shawhelp I'll pass, have no faith in support at all.

  • WineGuyMike55
    Mike OConnor (@WineGuyMike55) reported from Municipal District of Foothills No. 31, Alberta

    Where is the NFR @Cowboy_Channel @ShawInfo @ShawDirect ? Paid money to have the Cowboy Channel so we could watch the NFR and you give us some stupid tailgate party then some old rodeo. WTF

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • scottdellinger
    Scott Dellinger (@scottdellinger) reported

    @Shawhelp Any outages in the Valley Ridge, Calgary area? My internet has been up/down all morning. Currently down.

  • clayovinge
    Clay ๐Ÿ‡จ๐Ÿ‡ฆ (@clayovinge) reported

    I guess people in my neighborhood have started watching TV. Signal was great most of day now itโ€™s pixelated for the @Canucks game. @Shawhelp

  • IaMLegendGG
    Cory (@IaMLegendGG) reported

    @Shawhelp @RosaRowland13 Same issue for me as well.

  • alimal09
    Alimal (@alimal09) reported

    @Shawhelp tired of my blue curve not working properly have had many conversations with tech to just be hung up or disconnected. Canโ€™t pvr with out the show skipping and also watching regular tv. Contract is up in January and most likely wonโ€™t renew service has been horrible

  • JoshTarle
    Joish82 (@JoshTarle) reported

    @Shawhelp Any possibility of changing the firmware so that if moca crashes or is forced to shut down, the gateway will try to relaunch it automatically?

  • michael_anders
    Michael Anders (@michael_anders) reported

    @MasonDrm Yeah; Iโ€™m pissed. This is garbage that they hype it and itโ€™s not actually on!! @Shawhelp @HISTORY what is going on? When is the premier actually on???

  • CherylLearmonth
    Cheryl (@CherylLearmonth) reported

    @Shawhelp Help, we lost internet and TV. Whitecaps soccer!!

  • JeanParchewsky
    Jean Parchewsky (@JeanParchewsky) reported

    @IaMLegendGG @Shawhelp @RosaRowland13 Same issue

  • OrderoftheAtom
    ImNotCrazy (@OrderoftheAtom) reported

    @Shawhelp It's excruciating getting the basics thrown in my face every time I ask Shaw for help. You guys need higher level support for people who know what they are talking about. Oh well, the tech you are sending tomorrow may be able to tell me why my services started working again.

  • mike_eide
    Mike Eide (@mike_eide) reported

    @Shawhelp having an issue with one of our gateway cable boxes. Will not work, unplug and reset and it will work for 1-2 mins then say connection issue