Shaw Outage Report in High River, Alberta
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in High River, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in High River and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (53%)
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TV (19%)
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Wi-fi (11%)
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E-mail (9%)
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Total Blackout (6%)
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Phone (2%)
Live Outage Map Near High River, Alberta
The most recent Shaw outage reports came from the following cities: Okotoks.
| City | Problem Type | Report Time |
|---|---|---|
 Okotoks |
Total Blackout | |
| Okotoks |
Internet | |
| High River |
Internet | |
| High River |
Internet | |
| High River |
TV | |
| Okotoks |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near High River, Alberta
Latest outage, problems and issue reports in High River and nearby locations:
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🅂🄸🄼🄾🄽
(@SighmanCanada) reported
from
Okotoks, Alberta
@Shawhelp is there a known issue of recorded shows where the audio is silent every 15 minutes or so for 2 seconds, makes watching anything annoying....not wanting to spend hours on support to be told there's nothing wrong, as per my last 2 support experiences.....
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Ryan Sutton
(@skistrongryan) reported
from
Municipal District of Foothills No. 31, Alberta
@Shawhelp Shaw outage again in Heritage Pointe..what hell is going on this been crazy every day this long outages
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Simon
(@SighmanCanada) reported
from
Okotoks, Alberta
@Shawhelp How about someone takes charge of issues, follows through and solves the problems. Been over a month with corrupted PVR recordings, yet everyone at shaw acts like it's a new problem...looks like others have the issue and it's been happening for a few years.
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Mike OConnor
(@WineGuyMike55) reported
from
Municipal District of Foothills No. 31, Alberta
Where is the NFR @Cowboy_Channel @ShawInfo @ShawDirect ? Paid money to have the Cowboy Channel so we could watch the NFR and you give us some stupid tailgate party then some old rodeo. WTF
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Simon
(@SighmanCanada) reported
from
Okotoks, Alberta
I remember when @Shawhelp was actually good. Every support action online now takes over an hour and simple yes or no questions from them take 10 minutes to reply. You guys really need to concentrate on one chat at a time, it's so fustrating as a customer.
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🅂🄸🄼🄾🄽
(@SighmanCanada) reported
from
Okotoks, Alberta
@Shawhelp I'll pass, have no faith in support at all.
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Joe Mojo
(@Mojo_Beatz) reported
from
Okotoks, Alberta
Whoever it is @TSN_Sports @Shawhelp fix this ****!
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Simon
(@SighmanCanada) reported
from
Okotoks, Alberta
@Shawhelp you guys need to get your support, apps and chat features fixed. 2 hours on chat and it just closed... The app crashed. No answer or anyone that seems to be able to help or fix an issue I've had for 5 weeks. Fed up and grumpy....@TELUS wanna buy out my contract?
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Myers
(@MyersYEG) reported
@TELUS sent us equipment without authorization and took money from our account for a service we never asked for (theft in my books). Now they expect US to ship the unwanted equipment before we get a refund. So long! Hello @Shawhelp
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Shannon Czemeres
(@czemeres) reported
@Shawhelp issues with the app casting again. Always buffering or freezing.
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aleshalawrence
(@alesha_lawrence) reported
@Shawhelp is the internet down in Surrey??
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Holly 🇨🇦 ⏳
(@Hollymcc3) reported
@ShawInfo I tried 3x to call customer service today & kept receiving someone in Belize. I asked to be transferred to an agent in Canada - they had no capability of doing that. Some worker bee in Belize is not going to be able to help me with I need. Unacceptable!
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Zeegers
(@ZeegersTV) reported
@ShawInfo 4 outages today. 98% packet loss. is this acceptable service to you ?
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Brenary Media
(@BrenaryMedia) reported
@Shawhelp Yes, I did every step. Your website says nothing wrong. Outage page says you're working on it. Near by neighbour. Attempted chat, got nowhere fast, just looped back to troubleshooting page. Couldn't get to support.
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Jeff Marsh
(@jeff_marsh) reported
@Shawhelp Consider this a 'test' to see if Shaw still has the "CAN DO" and "CUSTOMER FOCUSED" values it espoused way back in the day when I worked there! I'm not reaching out again. I tried. You didn't listen. Now I'm on Twitter. If you guys want to reach out to me I'm happy to chat!
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Sharing my nomad life
(@GigNomad) reported
@Shawhelp is there any other way too tape wwe network besides for the home PVR?
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SSG_Nykon
(@NykonRs) reported
@ZeegersTV @CTVCalgary @ShawInfo enough with your lack of customer service! You have people that rely on your service to make a living, put food on the table and you cant hold up on your end! Get someone out that has half a brain cell and tests the connections ALL DAY. Not 1 hour
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Closetag
(@closetag) reported
@Shawhelp no Internet at the moment in Langley BC. Tried restarts etc already. Any system problems reported?