Shaw outages and service status in High River, Alberta

Problems in the last 24 hours in High River, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in High River, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Shaw Issues Reports Near High River, Alberta

Latest outage, problems and issue reports in High River and nearby locations:

• 
  Simon (@SighmanCanada) reported 3 minutes ago from Okotoks, Alberta

  @Shawhelp How about someone takes charge of issues, follows through and solves the problems. Been over a month with corrupted PVR recordings, yet everyone at shaw acts like it's a new problem...looks like others have the issue and it's been happening for a few years.

• 
  🅂🄸🄼🄾🄽 (@SighmanCanada) reported 9 minutes ago from Okotoks, Alberta

  @Shawhelp I'll pass, have no faith in support at all.

• 
  Mike OConnor (@WineGuyMike55) reported 12 minutes ago from Municipal District of Foothills No. 31, Alberta

  Where is the NFR @Cowboy_Channel @ShawInfo @ShawDirect ? Paid money to have the Cowboy Channel so we could watch the NFR and you give us some stupid tailgate party then some old rodeo. WTF

• 
  Ryan Sutton (@skistrongryan) reported 21 minutes ago from Municipal District of Foothills No. 31, Alberta

  @Shawhelp Shaw outage again in Heritage Pointe..what hell is going on this been crazy every day this long outages

• 
  🅂🄸🄼🄾🄽 (@SighmanCanada) reported 22 minutes ago from Okotoks, Alberta

  @Shawhelp is there a known issue of recorded shows where the audio is silent every 15 minutes or so for 2 seconds, makes watching anything annoying....not wanting to spend hours on support to be told there's nothing wrong, as per my last 2 support experiences.....

• 
  Joe Mojo (@Mojo_Beatz) reported 24 minutes ago from Okotoks, Alberta

  Whoever it is @TSN_Sports @Shawhelp fix this ****!

• 
  Simon (@SighmanCanada) reported 26 minutes ago from Okotoks, Alberta

  I remember when @Shawhelp was actually good. Every support action online now takes over an hour and simple yes or no questions from them take 10 minutes to reply. You guys really need to concentrate on one chat at a time, it's so fustrating as a customer.

• 
  Simon (@SighmanCanada) reported 52 minutes ago from Okotoks, Alberta

  @Shawhelp you guys need to get your support, apps and chat features fixed. 2 hours on chat and it just closed... The app crashed. No answer or anyone that seems to be able to help or fix an issue I've had for 5 weeks. Fed up and grumpy....@TELUS wanna buy out my contract?

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Heldy (@HeldyCarvalho) reported 6 minutes ago

  @Shawhelp Thanks. I have been trying to use the chat since 9AM. The auto log out feature every 10 minutes is brutal when you have to hold for support for at least hours. The only reason I stayed with Shaw is because you have had better support than Telus, historically.

• 
  Tomnado (@Tomuhthy) reported 12 minutes ago

  @Shawhelp is there a reason why the internet is not working in the north Burnaby area

• 
  bc_2027 (@bc_2025_vision) reported 12 minutes ago

  @Shawhelp We really need wait times & callback from Rogers with Shaw support. We had this for > 10 years before it was stopped. Now TELUS has these services and Rogers with Shaw does not. @Rogers Customer service should not be a hardship on hold … no clue whether we will wait hours😟

• 
  Guzzzi (@__guzzzzi) reported 13 minutes ago

  @ACBgal @Shawhelp Hey! Did you fix it? Same problem here

• 
  Ryan Brackenbury (@slackerman10) reported 15 minutes ago

  Nobody should sign up for @Shawhelp useless customer service that only got worse since the merger. Billions made by these clowns and can’t even get to my house to fix recurrent issues for 48 hours. The amount I pay you should a guy on standby 24/7. #joke #ridiculous #Rogerssucks

• 
  Lynelle (@Bogey_Putt) reported 15 minutes ago

  @Shawhelp is there an outage in North Burnaby/Capitol Hill area? Internet, TV down as of about 9:15am and 5G is very weak signal only on cell? Status?

• 
  Release the files (@BlackBlazeE) reported 17 minutes ago

  Due to issues with @ShawInfo 's internet service, today's raid on the DOJ stream will be canceled unless something drastically changes. We here at the Black Blaze Collective assume that either the @TheJusticeDept is once again trying to stop us, or that Rogers/Shaw also defends pedos. The most likely case is sheer incompetence given what we know about the structure within Rogers/Shaw, but our narrative sounds better. Indoctrination broadcasts will resume ASAP.

• 
  Vanessa (@Noosiekins) reported 19 minutes ago

  @Shawhelp You have NO IDEA how inconvenient it is, especially when you are in the middle of transferring between flights and hotels and your email is down.

• 
  Travis Lahey (@Bigroyalt) reported 21 minutes ago

  I am having an issue with our receiver @Shawhelp @ShawDirect I haven’t been able to connect with anyone for support. Can someone please contact me

• 
  Don T Beakunt (@truebusterflash) reported 22 minutes ago

  @Shawhelp As an fyi, Xfinity stream is not working