Shaw

Shaw Outage Report in High River, Alberta

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The latest reports from users having issues in High River come from postal codes T1V.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in High River, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in High River and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in High River, Alberta 12/05/2025 02:25

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (64%)

    Internet (64%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near High River, Alberta

The most recent Shaw outage reports came from the following cities: High River.

Loading map, please wait...
City Problem Type Report Time
CanadaHigh River Internet
CanadaHigh River TV
CanadaOkotoks TV
CanadaHigh River Internet
CanadaHigh River Internet
CanadaOkotoks Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near High River, Alberta

Latest outage, problems and issue reports in High River and nearby locations:

  • SighmanCanada Simon (@SighmanCanada) reported from Okotoks, Alberta

    I remember when @Shawhelp was actually good. Every support action online now takes over an hour and simple yes or no questions from them take 10 minutes to reply. You guys really need to concentrate on one chat at a time, it's so fustrating as a customer.

  • WineGuyMike55 Mike OConnor (@WineGuyMike55) reported from Municipal District of Foothills No. 31, Alberta

    Where is the NFR @Cowboy_Channel @ShawInfo @ShawDirect ? Paid money to have the Cowboy Channel so we could watch the NFR and you give us some stupid tailgate party then some old rodeo. WTF

  • SighmanCanada 🅂🄸🄼🄾🄽 (@SighmanCanada) reported from Okotoks, Alberta

    @Shawhelp I'll pass, have no faith in support at all.

  • skistrongryan Ryan Sutton (@skistrongryan) reported from Municipal District of Foothills No. 31, Alberta

    @Shawhelp Shaw outage again in Heritage Pointe..what hell is going on this been crazy every day this long outages

  • SighmanCanada 🅂🄸🄼🄾🄽 (@SighmanCanada) reported from Okotoks, Alberta

    @Shawhelp is there a known issue of recorded shows where the audio is silent every 15 minutes or so for 2 seconds, makes watching anything annoying....not wanting to spend hours on support to be told there's nothing wrong, as per my last 2 support experiences.....

  • SighmanCanada Simon (@SighmanCanada) reported from Okotoks, Alberta

    @Shawhelp How about someone takes charge of issues, follows through and solves the problems. Been over a month with corrupted PVR recordings, yet everyone at shaw acts like it's a new problem...looks like others have the issue and it's been happening for a few years.

  • SighmanCanada Simon (@SighmanCanada) reported from Okotoks, Alberta

    @Shawhelp you guys need to get your support, apps and chat features fixed. 2 hours on chat and it just closed... The app crashed. No answer or anyone that seems to be able to help or fix an issue I've had for 5 weeks. Fed up and grumpy....@TELUS wanna buy out my contract?

  • Mojo_Beatz Joe Mojo (@Mojo_Beatz) reported from Okotoks, Alberta

    Whoever it is @TSN_Sports @Shawhelp fix this ****!

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Inkdeath Calice Angel 👑 froot of the poisonous tree (@Inkdeath) reported

    @Shawhelp my internet and phone connection went down about 10 mins ago and we're not sure why :$

  • murrayca1158 Cathy Murray (@murrayca1158) reported

    @Shawhelp so this account isn't tech support? Currently an hour wait on the phone; still waiting on the Chat -- hehe this account was my last resort. The last few times I was told to reboot to fix -- tried that several times, This has been a monthly occurrence for the past while

  • bobdar1 Bob (@bobdar1) reported

    @Shawhelp When will the service be restored in Hope BC?

  • bobdar1 Bob (@bobdar1) reported

    @Shawhelp I’ve read the non information posted on the outage page. It just keeps repeating the same thing for 9 days now. If it’s not back on today or I don’t get an answer as to why it’s still down then I’ll be switching to telus.

  • BryanSarauer Bryan (@BryanSarauer) reported

    Anyone else in #yxe having internet troubles? Its been a couple hours. We're in Lakeview. @ShawInfo reports outage in Pacific Heights but not here. In queue with customer service for a while now.

  • lenesinferno lil sleepy *domestic* ♡ (@lenesinferno) reported

    @ShawInfo People in Hope BC haven’t had internet all week. We appreciate the donations- any word as to when our service will be back? Telus is offering incentives to switch over and your sales rep actually called me to renew my loyalty plan when I had no internet 😣

  • mwestcalgary mwest (@mwestcalgary) reported

    @ShawInfo I sure love paying the shaw Family money for poor service and pixalted pictures, this sucks, I had better connections when I was plugged in via coaxial cable blue curve is terrible

  • Kim_Browning Kim Browning🇨🇦 (@Kim_Browning) reported

    @Shawhelp any time estimate on the service outage in St Boniface area of Winnipeg???

  • RoboChiCKEnn RoboChiCKEnn (@RoboChiCKEnn) reported

    @Shawhelp all patients is gone with your company. I hope everyone in town leaves your crap services. This is an absolute joke!! Way to go being most useless ISP there could ever be 👍

  • KrazyKarl15 Krazy Karl (@KrazyKarl15) reported

    @bobdar1 @Shawhelp Why is it sown? Maybe because its underwater? Telus is down in many places as well