Shaw outages and service status in High River, Alberta

Problems in the last 24 hours in High River, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in High River, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Shaw Issues Reports Near High River, Alberta

Latest outage, problems and issue reports in High River and nearby locations:

• 
  Ryan Sutton (@skistrongryan) reported 5 minutes ago from Municipal District of Foothills No. 31, Alberta

  @Shawhelp Shaw outage again in Heritage Pointe..what hell is going on this been crazy every day this long outages

• 
  🅂🄸🄼🄾🄽 (@SighmanCanada) reported 28 minutes ago from Okotoks, Alberta

  @Shawhelp I'll pass, have no faith in support at all.

• 
  Joe Mojo (@Mojo_Beatz) reported 32 minutes ago from Okotoks, Alberta

  Whoever it is @TSN_Sports @Shawhelp fix this ****!

• 
  Simon (@SighmanCanada) reported 33 minutes ago from Okotoks, Alberta

  @Shawhelp you guys need to get your support, apps and chat features fixed. 2 hours on chat and it just closed... The app crashed. No answer or anyone that seems to be able to help or fix an issue I've had for 5 weeks. Fed up and grumpy....@TELUS wanna buy out my contract?

• 
  🅂🄸🄼🄾🄽 (@SighmanCanada) reported 50 minutes ago from Okotoks, Alberta

  @Shawhelp is there a known issue of recorded shows where the audio is silent every 15 minutes or so for 2 seconds, makes watching anything annoying....not wanting to spend hours on support to be told there's nothing wrong, as per my last 2 support experiences.....

• 
  Simon (@SighmanCanada) reported 52 minutes ago from Okotoks, Alberta

  I remember when @Shawhelp was actually good. Every support action online now takes over an hour and simple yes or no questions from them take 10 minutes to reply. You guys really need to concentrate on one chat at a time, it's so fustrating as a customer.

• 
  Simon (@SighmanCanada) reported 53 minutes ago from Okotoks, Alberta

  @Shawhelp How about someone takes charge of issues, follows through and solves the problems. Been over a month with corrupted PVR recordings, yet everyone at shaw acts like it's a new problem...looks like others have the issue and it's been happening for a few years.

• 
  Mike OConnor (@WineGuyMike55) reported 58 minutes ago from Municipal District of Foothills No. 31, Alberta

  Where is the NFR @Cowboy_Channel @ShawInfo @ShawDirect ? Paid money to have the Cowboy Channel so we could watch the NFR and you give us some stupid tailgate party then some old rodeo. WTF

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Megan (@M_So) reported 5 minutes ago

  Is anyone else in #Winnipeg having trouble with their @Shawhelp internet. I’m doing everything I can to avoid calling but I fear it’s inevitable…

• 
  Jason Silver (@Da_Big_Dogg) reported 7 minutes ago

  @Shawhelp question, when watching the 4k stream of an Oil game it goes all pixelated and looks terrible, this happens many many MANY times in just a few min.. how do we solve this??

• 
  Sophie (@sophie_everine) reported 11 minutes ago

  @Rogers i pay a lot of money for your service. Why is there an outage????? @Shawhelp

• 
  Rick Alsop (@RickAlsop) reported 11 minutes ago

  @Shawhelp I an not a Rogers customer. They have no idea who i am.

• 
  Mr. C (@Me_Caramidaru) reported 13 minutes ago

  @Shawhelp Surrey Internet service down? again?

• 
  Ugabug (@MaryPChipman) reported 15 minutes ago

  @Shawhelp It's ONLY the TV box. I go on the apps on my TV & watch no problem. Our Internet is strong everywhere.

• 
  Lindsay I.R Wiebe (@LindsayWiebeRD) reported 16 minutes ago

  @Shawhelp @Rogers another day, another problem with our internet cutting out yet again. 😡

• 
  Young and Fly (@Freshtodef) reported 20 minutes ago

  @Shawhelp @LindsayWiebeRD Former Shaw client here of over 25 years. I recommend switching to another provider. Shaw Cable has horrible customer service and no respect for long time customers all they want is your money. I blame it on the merger with even more greedy Rogers customers are just a number now

• 
  Heldy (@HeldyCarvalho) reported 21 minutes ago

  @Shawhelp Thanks. I have been trying to use the chat since 9AM. The auto log out feature every 10 minutes is brutal when you have to hold for support for at least hours. The only reason I stayed with Shaw is because you have had better support than Telus, historically.

• 
  Ender (@Endfx11) reported 25 minutes ago

  @Shawhelp is there an outage in East Saskatoon right now?