Shaw

Shaw Outage Report in High River, Alberta

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in High River, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in High River and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in High River, Alberta 01/25/2026 18:20

January 25: Problems at Shaw

Shaw is having issues since 05:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near High River, Alberta

The most recent Shaw outage reports came from the following cities: Okotoks and High River.

Loading map, please wait...
City Problem Type Report Time
CanadaOkotoks Internet
CanadaHigh River Internet
CanadaHigh River Internet
CanadaHigh River TV
CanadaOkotoks TV
CanadaHigh River Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near High River, Alberta

Latest outage, problems and issue reports in High River and nearby locations:

  • WineGuyMike55 Mike OConnor (@WineGuyMike55) reported from Municipal District of Foothills No. 31, Alberta

    Where is the NFR @Cowboy_Channel @ShawInfo @ShawDirect ? Paid money to have the Cowboy Channel so we could watch the NFR and you give us some stupid tailgate party then some old rodeo. WTF

  • skistrongryan Ryan Sutton (@skistrongryan) reported from Municipal District of Foothills No. 31, Alberta

    @Shawhelp Shaw outage again in Heritage Pointe..what hell is going on this been crazy every day this long outages

  • SighmanCanada 🅂🄸🄼🄾🄽 (@SighmanCanada) reported from Okotoks, Alberta

    @Shawhelp is there a known issue of recorded shows where the audio is silent every 15 minutes or so for 2 seconds, makes watching anything annoying....not wanting to spend hours on support to be told there's nothing wrong, as per my last 2 support experiences.....

  • SighmanCanada Simon (@SighmanCanada) reported from Okotoks, Alberta

    @Shawhelp you guys need to get your support, apps and chat features fixed. 2 hours on chat and it just closed... The app crashed. No answer or anyone that seems to be able to help or fix an issue I've had for 5 weeks. Fed up and grumpy....@TELUS wanna buy out my contract?

  • SighmanCanada Simon (@SighmanCanada) reported from Okotoks, Alberta

    I remember when @Shawhelp was actually good. Every support action online now takes over an hour and simple yes or no questions from them take 10 minutes to reply. You guys really need to concentrate on one chat at a time, it's so fustrating as a customer.

  • Mojo_Beatz Joe Mojo (@Mojo_Beatz) reported from Okotoks, Alberta

    Whoever it is @TSN_Sports @Shawhelp fix this ****!

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • hockeyparent201 hockeymom (@hockeyparent201) reported

    @Shawhelp did the Internet go down in kamloops

  • zedlacher Pete Zedlacher (@zedlacher) reported

    @eric_wilhite @Shawhelp Ok, that’s good to know I’m not alone with this. Their tech support messaging is not responding either.

  • eric_wilhite Eric Wilhite (@eric_wilhite) reported

    @zedlacher @Shawhelp Usually I’d say the problem is you, but tonight it appears that isn’t the case

  • agreatgadsby Tammy❤ANTIFA❤Sloan (@agreatgadsby) reported

    @Shawhelp aren't you able to provide a customer with a free cellphone?? Ridiculous.

  • Dantte1981 Dante (@Dantte1981) reported

    @Shawhelp Thank you. Already called and wasted 45 minutes from my day. And as usual, I was taken thru the troubleshooting process, and no specific reason was given for the outage. Shaw internet has become more of a hassle than a smooth and consistent internet experience.

  • DanAlmondDan Daniel D Kitteringham (@DanAlmondDan) reported

    @Shawhelp Shaw's yearly national maintenance service knocks out our internet every night for weeks. Why?

  • ShaChi26718034 Sha Chi (@ShaChi26718034) reported

    @Shawhelp xre03121 problem message appears in certain channels today. Is it a temporary thing?

  • DanAlmondDan Daniel D Kitteringham (@DanAlmondDan) reported

    @Shawhelp Again, our internet is out. Every night this week at 8;30 pm until late the next morning our internet goes offline. I've been trying to tell you and your agents this. One agent made a service call for me but only because none of you would admit that Shaw is causing these outages

  • Bruce_Toews Bruce Toews (@Bruce_Toews) reported

    @Shawhelp I need all the help I can get. But I don't think that's what you mean.

  • LocutusWolfe Wolfe of Locutus (@LocutusWolfe) reported

    So I'm a little behind on my @ShawInfo bill, but at the same time, numbers do not equal. I just found out they have been overcharging me, and now I am mad because it is 50 more than agreed and quite frankly, the service is barely worth our original terms! They want $150 extra!