Shaw Outage Report in High River, Alberta
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in High River, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in High River and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (60%)
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TV (17%)
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Wi-fi (9%)
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Total Blackout (6%)
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E-mail (6%)
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Phone (1%)
Live Outage Map Near High River, Alberta
The most recent Shaw outage reports came from the following cities: Okotoks and High River.
| City | Problem Type | Report Time |
|---|---|---|
 Okotoks |
Internet | |
| High River |
Internet | |
| High River |
Internet | |
| High River |
TV | |
| Okotoks |
TV | |
| High River |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near High River, Alberta
Latest outage, problems and issue reports in High River and nearby locations:
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Simon
(@SighmanCanada) reported
from
Okotoks, Alberta
@Shawhelp you guys need to get your support, apps and chat features fixed. 2 hours on chat and it just closed... The app crashed. No answer or anyone that seems to be able to help or fix an issue I've had for 5 weeks. Fed up and grumpy....@TELUS wanna buy out my contract?
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Joe Mojo
(@Mojo_Beatz) reported
from
Okotoks, Alberta
Whoever it is @TSN_Sports @Shawhelp fix this ****!
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Simon
(@SighmanCanada) reported
from
Okotoks, Alberta
I remember when @Shawhelp was actually good. Every support action online now takes over an hour and simple yes or no questions from them take 10 minutes to reply. You guys really need to concentrate on one chat at a time, it's so fustrating as a customer.
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Mike OConnor
(@WineGuyMike55) reported
from
Municipal District of Foothills No. 31, Alberta
Where is the NFR @Cowboy_Channel @ShawInfo @ShawDirect ? Paid money to have the Cowboy Channel so we could watch the NFR and you give us some stupid tailgate party then some old rodeo. WTF
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Ryan Sutton
(@skistrongryan) reported
from
Municipal District of Foothills No. 31, Alberta
@Shawhelp Shaw outage again in Heritage Pointe..what hell is going on this been crazy every day this long outages
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Dodie
(@michifme) reported
@ShawInfo you owe me money for the extra data I have to pay for on my phone cause of how often the internet goes down 😡
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Joseph Paul
(@jskaemjs) reported
@ShawInfo when I try to use their help chat. When agents see my problem. They simply disconnect the chat, and I have to try to start from the beginning for the next one to do the same thing. I am very unimpressed with Shaw’s customer service!
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Some random Canadian
(@NecksTuber) reported
@Shawhelp my internet is down in prince George bc. What's going on its been hours.
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Kathleen
(@WingedKeys) reported
@Shawhelp we lost wifi in White Rock about 30 minutes ago. Is there an outage?
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Dan-o
(@DankoHabs) reported
@Shawhelp internet and tv outage in Edmonton?
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Elizabeth Southam
(@LizSoutham) reported
@Shawhelp what is going on with the Shaw Gateways? My cable is all screwed up, is this an issue? Or is it just my issue?
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Mike Rowan
(@mike_rowan_van) reported
@Danfkaz @Shawhelp I ported two “By the Gig” lines over already. The good news is that you get 200mb of free data with a 1gb bonus for the first year. The bad news is that there is no automatic data block like Shaw had, and a $10/mb overage fee.
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Parental Advisory
(@Parental_OnKick) reported
@Shawhelp YOU guys have been great, I have done everything that I can at this point. Even going so far as completely wiping and reinstalling my own computer after line tech came and ran a new line from box to my modem. It's either throttling, or an infrastructure problem at this point…
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Daphne Devine
(@MzDevine_) reported
Be aware, when hooking up internet service through the smaller companies in YYC, they are RELIANT on @ShawInfo or @TELUS to hook you up. Today is officially 2 weeks I've been waiting for internet access in downtown YY, as @shaw.ca refuses to respond to teksavy's escalationS 🤨
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Joseph Paul
(@jskaemjs) reported
@ShawInfo I have had the worst customer service from Shaw. I got my service installed two weeks ago. And have been trying to resolve an issue. Nobody can help me. I have tried to escalate to management twice now with promises of a call back within 1-2 business days and nothing!