Shaw Outage Report in High River, Alberta

Problems in the last 24 hours in High River, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in High River, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

• Internet (53%)
• TV (19%)
• Wi-fi (11%)
• E-mail (9%)
• Total Blackout (6%)
• Phone (2%)

Live Outage Map Near High River, Alberta

The most recent Shaw outage reports came from the following cities: Okotoks.

City	Problem Type	Report Time
Okotoks	Total Blackout	2 months ago
Okotoks	Internet	3 months ago
High River	Internet	4 months ago
High River	Internet	4 months ago
High River	TV	5 months ago
Okotoks	TV	6 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near High River, Alberta

Latest outage, problems and issue reports in High River and nearby locations:

• 
  Simon (@SighmanCanada) reported 7 minutes ago from Okotoks, Alberta

  @Shawhelp How about someone takes charge of issues, follows through and solves the problems. Been over a month with corrupted PVR recordings, yet everyone at shaw acts like it's a new problem...looks like others have the issue and it's been happening for a few years.

• 
  🅂🄸🄼🄾🄽 (@SighmanCanada) reported 22 minutes ago from Okotoks, Alberta

  @Shawhelp is there a known issue of recorded shows where the audio is silent every 15 minutes or so for 2 seconds, makes watching anything annoying....not wanting to spend hours on support to be told there's nothing wrong, as per my last 2 support experiences.....

• 
  🅂🄸🄼🄾🄽 (@SighmanCanada) reported 30 minutes ago from Okotoks, Alberta

  @Shawhelp I'll pass, have no faith in support at all.

• 
  Ryan Sutton (@skistrongryan) reported 33 minutes ago from Municipal District of Foothills No. 31, Alberta

  @Shawhelp Shaw outage again in Heritage Pointe..what hell is going on this been crazy every day this long outages

• 
  Mike OConnor (@WineGuyMike55) reported 44 minutes ago from Municipal District of Foothills No. 31, Alberta

  Where is the NFR @Cowboy_Channel @ShawInfo @ShawDirect ? Paid money to have the Cowboy Channel so we could watch the NFR and you give us some stupid tailgate party then some old rodeo. WTF

• 
  Joe Mojo (@Mojo_Beatz) reported 48 minutes ago from Okotoks, Alberta

  Whoever it is @TSN_Sports @Shawhelp fix this ****!

• 
  Simon (@SighmanCanada) reported 50 minutes ago from Okotoks, Alberta

  @Shawhelp you guys need to get your support, apps and chat features fixed. 2 hours on chat and it just closed... The app crashed. No answer or anyone that seems to be able to help or fix an issue I've had for 5 weeks. Fed up and grumpy....@TELUS wanna buy out my contract?

• 
  Simon (@SighmanCanada) reported 56 minutes ago from Okotoks, Alberta

  I remember when @Shawhelp was actually good. Every support action online now takes over an hour and simple yes or no questions from them take 10 minutes to reply. You guys really need to concentrate on one chat at a time, it's so fustrating as a customer.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  John (@Cruisefan19) reported 6 minutes ago

  @Shawhelp Shaw broke our contract by not providing service for a long period of time without compensation. Please chose another provider for Internet when making your decision

• 
  Sheryl N (@restlesssgypsy) reported 8 minutes ago

  @Shawhelp Hi! I use the bluecurve app and when I start it the volume is always ay high 🙄 even when I had it previously set to reg or low volume. How do I fix this? Thanks

• 
  John (@Cruisefan19) reported 8 minutes ago

  Yet another day with no @Shawhelp @ShawInfo internet. How long will this go on. Customer service says it's urgent but their response tells a different story. look elsewhere if you need reliable internet

• 
  24-6 (@niyitintin) reported 9 minutes ago

  @Shawhelp Internet connectivity has been down for the last 5 hours. In Carrington Calgary. How soon will this issue get resolved?

• 
  McCoy Gerl (@mccoygerl) reported 14 minutes ago

  @Shawhelp Rebooted everything. Phone help did confirm an outage in my area, so now patiently waiting for resolution.

• 
  Jay Donovan 📻 (@jaypdonovan) reported 15 minutes ago

  @Shawhelp @ShawInfo if you guys don’t get rid of the ridiculous archaic passcode verification system you lose a customer. It’s 2022 FFS

• 
  Low Pressure Mark (@LowPressureSki) reported 15 minutes ago

  @DianeMariePosts @ShawInfo @FilomenaTassi Get that crap out of my mailbox. I do not want it.

• 
  Ty (@Glassguy84) reported 15 minutes ago

  @Shawhelp Are you down in chilliwack no service's working at my shop

• 
  Susan Berger (@SBergerYYC) reported 16 minutes ago

  @Shawhelp Do you have any ETA on when the Internet outage in Temple will be fixed? When a rough ETA would be helpful.

• 
  Barbara 🇨🇦 (@Not1950AnyMore) reported 16 minutes ago

  Dear @ShawInfo figured out how to get around your repressive measures and watch “Going Underground”. Your cable service is on my chopping block for what you have done to kowtow to USA’ian pressure. You are un-Canadian.