Shaw outages and service status in High River, Alberta

Problems in the last 24 hours in High River, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in High River, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

• Internet (54%)
• TV (18%)
• Wi-fi (11%)
• E-mail (9%)
• Total Blackout (6%)
• Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports Near High River, Alberta

Latest outage, problems and issue reports in High River and nearby locations:

• 
  Ryan Sutton (@skistrongryan) reported 4 minutes ago from Municipal District of Foothills No. 31, Alberta

  @Shawhelp Shaw outage again in Heritage Pointe..what hell is going on this been crazy every day this long outages

• 
  🅂🄸🄼🄾🄽 (@SighmanCanada) reported 10 minutes ago from Okotoks, Alberta

  @Shawhelp I'll pass, have no faith in support at all.

• 
  Simon (@SighmanCanada) reported 13 minutes ago from Okotoks, Alberta

  I remember when @Shawhelp was actually good. Every support action online now takes over an hour and simple yes or no questions from them take 10 minutes to reply. You guys really need to concentrate on one chat at a time, it's so fustrating as a customer.

• 
  Joe Mojo (@Mojo_Beatz) reported 31 minutes ago from Okotoks, Alberta

  Whoever it is @TSN_Sports @Shawhelp fix this ****!

• 
  🅂🄸🄼🄾🄽 (@SighmanCanada) reported 31 minutes ago from Okotoks, Alberta

  @Shawhelp is there a known issue of recorded shows where the audio is silent every 15 minutes or so for 2 seconds, makes watching anything annoying....not wanting to spend hours on support to be told there's nothing wrong, as per my last 2 support experiences.....

• 
  Simon (@SighmanCanada) reported 33 minutes ago from Okotoks, Alberta

  @Shawhelp you guys need to get your support, apps and chat features fixed. 2 hours on chat and it just closed... The app crashed. No answer or anyone that seems to be able to help or fix an issue I've had for 5 weeks. Fed up and grumpy....@TELUS wanna buy out my contract?

• 
  Mike OConnor (@WineGuyMike55) reported 43 minutes ago from Municipal District of Foothills No. 31, Alberta

  Where is the NFR @Cowboy_Channel @ShawInfo @ShawDirect ? Paid money to have the Cowboy Channel so we could watch the NFR and you give us some stupid tailgate party then some old rodeo. WTF

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jane smith (@Janesmith6043) reported 5 minutes ago

  @Shawhelp @IanSeggie There is obvious something wrong with Shaw. There are multiple people across the country with issues right now. Why keep telling people you will look into their account when it is an issue on your end?

• 
  Cam Lussier (@cam_lussier) reported 8 minutes ago

  @Shawhelp having issues in Niverville, mb. Been having issues since I got the service. Not impressed at all.

• 
  Sheilan (@Sheilanmm) reported 11 minutes ago

  @SobralDaLagoa @Shawhelp @PegFrenchy Having the same problem with ctv channels

• 
  Frenchy-in-the-Peg (@PegFrenchy) reported 11 minutes ago

  @Shawhelp Typical Shaw Bullshit service

• 
  Sean (@SeanIsCommunity) reported 13 minutes ago

  @Shawhelp Help. Having an issue connecting Shaw w/Sportsnet app/Apple TV

• 
  Ally Beauchesne (@AllyBeauchesne) reported 13 minutes ago

  @Zach_Fleisher @Shawhelp So my old modem died about three weeks ago and since I’ve had the new one its been nothing but problems 😭😭

• 
  Ian Seggie 🅙 (@IanSeggie) reported 17 minutes ago

  @WxMonkey @Shawhelp I take that back, their customer service has turned to complete **** today. No TV, no channels working, again.

• 
  Nick (@cdnstudent) reported 17 minutes ago

  @PegFrenchy @Shawhelp I’m having the same issue as everyone else

• 
  Ashley (@ashleylovegood) reported 24 minutes ago

  @Shawhelp for some reason my Internet has been down today! Can you help? :)

• 
  Ian Seggie 🅙 (@IanSeggie) reported 24 minutes ago

  @Janesmith6043 @Shawhelp Can't find a Shaw tech if my life depended on it right now. Shaw is directing people to their website for the latest updates where it does not show the latest update. Terrible customer service, at best.