Shaw Outage Report in Langford, British Columbia
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Langford, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Langford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (59%)
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TV (18%)
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Wi-fi (10%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (1%)
Live Outage Map Near Langford, British Columbia
The most recent Shaw outage reports came from the following cities: Victoria, Sooke and Prospect Lake.
| City | Problem Type | Report Time |
|---|---|---|
 Victoria |
Internet | |
| Victoria |
Internet | |
| Victoria |
Internet | |
| Victoria |
Internet | |
| Victoria |
Phone | |
| Victoria |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Langford, British Columbia
Latest outage, problems and issue reports in Langford and nearby locations:
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Chris
(@hainzy26) reported
from
Saanich, British Columbia
@Shawhelp Bluecurve appears to be down in a few places around town. What happened?
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ConnorEdwards.eth
(@connoredwards) reported
from
Victoria, British Columbia
Hey @ShawHelp, when will Outage # INC0996046 be resolved? I need to do some work here…
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Ian holt
(@holtyny) reported
from
Victoria, British Columbia
@TELUS @TELUSsupport as long as this keeps going on I will advise our new neighbours to go to @Shawhelp a lady yesterday was having problems with telus to move in next month so now she is calling shaw this morning. Shaw as been brilliant.
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Delroy Dyer 🇻🇨🇨🇦
(@DelroyDyer89) reported
from
Victoria, British Columbia
One thing we can't lose in the @Rogers @ShawInfo buyout is the excellent customer service at @freedomsupport. So much better than the rest.
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Lisa Anderson🇨🇦🏳️🌈
(@deaftravel) reported
from
Saanich, British Columbia
@Shawhelp what’s up w Shaw internet in Cadboro Bay? Internet is down.
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SilverQuillCreative
(@silverquillgrp) reported
from
Sooke, British Columbia
@orchard_leanne And I with @ShawInfo but this merger is not working. @CRTCeng
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E C O L O F T Y your #1 green insulation solution
(@Ecolofty) reported
from
Central Saanich, British Columbia
@ShawInfo Hi there, I’m hoping somebody from your billing department can get a hold of me ASAP. We are contacting you on behalf of my elderly parents who have spent at least the last 6 months on Shaw Internet w/ literally no coverage in their house. We need a resolution today🙏
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KTKCAD
(@KTKCAD) reported
from
Saanich, British Columbia
@FP_Champagne as a @ShawInfo internet customer we also receive a fair mobile plan 25G for $25.Please be sure the monopoly gouging gang grandfather these contracts.Canada pays the highest mobile rates in the world yet subsidize the carriers with tax breaks with our $ 😡 not keen
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David Kettlewell
(@dbkettlewell) reported
from
Central Saanich, British Columbia
@Shawhelp I can’t get my UFC PPV to work and I’m on hold with Shaw. Help!!
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Evan Leeson
(@EvanLeeson) reported
from
Saanich, British Columbia
@Shawhelp you guys have gone from heroes to zeroes on customer service. My chat queue estimate expired fifteen minutes ago. Where are all the cheerful people I used to talk to on the phone who worked here in Victoria.
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Jenn Tranmer
(@vicmomdoc) reported
from
Langford, British Columbia
@antric @TELUS @ShawInfo Yup @ShawInfo asked me to DM. Then I did. Then they didn’t respond. I tried their virtual assistant online. No response either. I get better service in Nicaragua than here. @cbcmarketplace help.
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Daisy Gal
(@Dadadaisygal) reported
from
Victoria, British Columbia
@Shawhelp is there an outage in Victoria currently? If so how long till it’s back up?
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Cindy Andrie 🏳️🌈
(@candrie) reported
from
Saanich, British Columbia
Anyone else in #yyj internet going up and down in this heat. Specifically with @Shawhelp ?
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Ty_soup
(@tysoup) reported
from
Saanich, British Columbia
@Shawhelp your store front services in Victoria are incredibly terrible!! I sat in the phone all night with you guys trying to get my cable box fixed. You said go to the store front a new box will be ready for pickup.. I’m now wait an HOUR in this store to switch the box!
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Evan Leeson
(@EvanLeeson) reported
from
Saanich, British Columbia
@Shawhelp It's too bad, you should be proactive, given the price is the same, there's no additional input cost for Shaw, and you have a happier client. Might offset some if the damage being done to Shaw's rep due to the customer service roll-back over the last few years. #shareholdersfirst
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Ian holt
(@holtyny) reported
from
Brentwood Bay, British Columbia
@TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...
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Jody Klassen
(@bellasugarsega) reported
from
Langford, British Columbia
I was a @Shawhelp customer for 5 years, until today. Cancelling my service and going with Telus instead. Don’t use this company for internet services, all you’ll have is regrets and ****** hardware.
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H. Neal Cropper
(@RealNealDeal) reported
from
Metchosin, British Columbia
It's clear to me after three days of terrible service that @ShawInfo is no longer a capable service provider. I live in a capital city and their services are unreliable and frustrating. Sadly I'm on contract with this bad corporate player who cares not about their customers. #yyj
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patrickseward
(@PatrickSeward) reported
from
Saanich, British Columbia
@Shawhelp Well, #shawcable changed their plans, now all customers get the same great prices, or so they say. Not only do I feel cheated as a 20+ year customer when new ones got the best prices, now I get the privledge of paying more money, not less. Supervisor please!
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Erin Frances Fisher
(@wrongasparagus) reported
from
Victoria, British Columbia
Hello @Shawhelp the internet is down again! From your site it doesn't look like a scheduled outage
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Bryan Leitch
(@Bryan_Leitch) reported
@Shawhelp As I said, it happens on several channels. Not only Sportsnet. My neighbours have a satellite dish and their SN360 isn’t glitching at all. The SN app also works fine. It is 100% Shaw. Some local techs in Medicine Hat have even admitted it being an issue.
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The Real Donald Trumpkin
(@trumpkin_the) reported
@Shawhelp I just hope your service improves someday. I think Shaw needs a makeover. No easy fix.
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Laura Herperger
(@LauraHerperger) reported
@Shawhelp There was an outage, and I found the repair info on your web site. You should read it. It was fixed by midnight.
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Bryan Leitch
(@Bryan_Leitch) reported
@Shawhelp @PBenitez77 This glitching issue shows up in your mentions every third day. It’s time to acknowledge it please.
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Ian Achille
(@IanAchille) reported
@Shawhelp is internet down in Westmount in Edmonton? Hasn’t worked all day. Cable fine.
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Matt Lorenzi
(@stickers66) reported
@Shawhelp Wondering if there are issues in the New Westminster area. Speed is great, but then out of nowhere the connection drops altogether - usually when I am on a Zoom call.
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Eddy Leite
(@eddy_leite) reported
@Shawhelp Glad to see a phone number now, but once you connect on MyShaw we can’t never find a phone number, a phone number is very easy to be found when buying a Shaw Product! Called that number and had someone within 1 min trying to sell me a Shaw Product! Managed to get the issue solved
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driver
(@GigNomad) reported
@Shawhelp I am not doing the PM garbage with you. It takes too dam long too connect too someone.
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Karie-Anne Hawthorne
(@hawt_pocket) reported
@Shawhelp our Bluecurve TV hasn't been working for over an hour now...are there issues in North Langley? I've unplugged it...and plugged it back in....and I'm just getting a black screen. Guide works for a second...but if I change the channel the channel isnt showing the program.
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Shaun
(@TheSirShaun) reported
@Shawhelp how come I can’t record the stingray loud channel anymore? Is it a copyright issue or something?