Shaw Outage Report in Langford, British Columbia
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Langford, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Langford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (61%)
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TV (17%)
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Wi-fi (10%)
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Total Blackout (7%)
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E-mail (5%)
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Phone (1%)
Live Outage Map Near Langford, British Columbia
The most recent Shaw outage reports came from the following cities: Victoria, Sooke, Prospect Lake, Langford and Saanichton.
| City | Problem Type | Report Time |
|---|---|---|
 Victoria |
Wi-fi | |
| Sooke |
TV | |
| Victoria |
TV | |
| Victoria |
TV | |
| Prospect Lake |
Internet | |
| Victoria |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Langford, British Columbia
Latest outage, problems and issue reports in Langford and nearby locations:
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E C O L O F T Y your #1 green insulation solution
(@Ecolofty) reported
from
Central Saanich, British Columbia
@ShawInfo Hi there, I’m hoping somebody from your billing department can get a hold of me ASAP. We are contacting you on behalf of my elderly parents who have spent at least the last 6 months on Shaw Internet w/ literally no coverage in their house. We need a resolution today🙏
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Jody Klassen
(@bellasugarsega) reported
from
Langford, British Columbia
I was a @Shawhelp customer for 5 years, until today. Cancelling my service and going with Telus instead. Don’t use this company for internet services, all you’ll have is regrets and ****** hardware.
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patrickseward
(@PatrickSeward) reported
from
Saanich, British Columbia
@Shawhelp Well, #shawcable changed their plans, now all customers get the same great prices, or so they say. Not only do I feel cheated as a 20+ year customer when new ones got the best prices, now I get the privledge of paying more money, not less. Supervisor please!
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Evan Leeson
(@EvanLeeson) reported
from
Saanich, British Columbia
@Shawhelp It's too bad, you should be proactive, given the price is the same, there's no additional input cost for Shaw, and you have a happier client. Might offset some if the damage being done to Shaw's rep due to the customer service roll-back over the last few years. #shareholdersfirst
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Erin Frances Fisher
(@wrongasparagus) reported
from
Victoria, British Columbia
Hello @Shawhelp the internet is down again! From your site it doesn't look like a scheduled outage
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Delroy Dyer 🇻🇨🇨🇦
(@DelroyDyer89) reported
from
Victoria, British Columbia
One thing we can't lose in the @Rogers @ShawInfo buyout is the excellent customer service at @freedomsupport. So much better than the rest.
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SilverQuillCreative
(@silverquillgrp) reported
from
Sooke, British Columbia
@orchard_leanne And I with @ShawInfo but this merger is not working. @CRTCeng
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Jenn Tranmer
(@vicmomdoc) reported
from
Langford, British Columbia
@antric @TELUS @ShawInfo Yup @ShawInfo asked me to DM. Then I did. Then they didn’t respond. I tried their virtual assistant online. No response either. I get better service in Nicaragua than here. @cbcmarketplace help.
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Cindy Andrie 🏳️🌈
(@candrie) reported
from
Saanich, British Columbia
Anyone else in #yyj internet going up and down in this heat. Specifically with @Shawhelp ?
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David Kettlewell
(@dbkettlewell) reported
from
Central Saanich, British Columbia
@Shawhelp I can’t get my UFC PPV to work and I’m on hold with Shaw. Help!!
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CanadiansForBiden
(@BidenCanadians) reported
from
Colwood, British Columbia
@Shawhelp is there a known internet issue?
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Ty_soup
(@tysoup) reported
from
Saanich, British Columbia
@Shawhelp your store front services in Victoria are incredibly terrible!! I sat in the phone all night with you guys trying to get my cable box fixed. You said go to the store front a new box will be ready for pickup.. I’m now wait an HOUR in this store to switch the box!
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Chris
(@hainzy26) reported
from
Saanich, British Columbia
@Shawhelp Bluecurve appears to be down in a few places around town. What happened?
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H. Neal Cropper
(@RealNealDeal) reported
from
Metchosin, British Columbia
It's clear to me after three days of terrible service that @ShawInfo is no longer a capable service provider. I live in a capital city and their services are unreliable and frustrating. Sadly I'm on contract with this bad corporate player who cares not about their customers. #yyj
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ConnorEdwards.eth
(@connoredwards) reported
from
Victoria, British Columbia
Hey @ShawHelp, when will Outage # INC0996046 be resolved? I need to do some work here…
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Ian holt
(@holtyny) reported
from
Brentwood Bay, British Columbia
@TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...
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Ian holt
(@holtyny) reported
from
Victoria, British Columbia
@TELUS @TELUSsupport as long as this keeps going on I will advise our new neighbours to go to @Shawhelp a lady yesterday was having problems with telus to move in next month so now she is calling shaw this morning. Shaw as been brilliant.
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Lisa Anderson🇨🇦🏳️🌈
(@deaftravel) reported
from
Saanich, British Columbia
@Shawhelp what’s up w Shaw internet in Cadboro Bay? Internet is down.
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Daisy Gal
(@Dadadaisygal) reported
from
Victoria, British Columbia
@Shawhelp is there an outage in Victoria currently? If so how long till it’s back up?
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KTKCAD
(@KTKCAD) reported
from
Saanich, British Columbia
@FP_Champagne as a @ShawInfo internet customer we also receive a fair mobile plan 25G for $25.Please be sure the monopoly gouging gang grandfather these contracts.Canada pays the highest mobile rates in the world yet subsidize the carriers with tax breaks with our $ 😡 not keen
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Pam Bailey
(@PamHeatherton) reported
@Shawhelp is there an internet outage in Elie, MB at the moment?
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Stephanie Lamarche
(@StephL2014) reported
@Shawhelp Station is still not working and I have restarted both pvr’s even though I feel this is more on your end, it has been over 2 hours now
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Joseph Paul
(@jskaemjs) reported
@Shawhelp The live chat works but your agents are ignorant and simply disconnect. I’m very displeased with the service.
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💐Melissa💐
(@The_Mrs_Ward) reported
@ravenfairy13 @Rogers @ShawInfo Yes, Disney works well on all my other platforms, so I agree it has to be an issue with their app. I do wonder if now that Roger's has taken over if some testing is happening and messing things up.
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Parental Advisory
(@Parental_OnKick) reported
well, looks like can't stream YET AGAIN. absolutely AMAZING service from @ShawInfo ever since the @Rogers merge, streamed almost every damned day for a month solid without a SINGLE dropped frame, but yet all of a sudden even with a new line ran to my modem it's impossible. Thanks
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Steffanie ⭐
(@tiffietipay) reported
@Shawhelp hi! Is there an outage in Calgary NW area?
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Joseph Paul
(@jskaemjs) reported
@ShawInfo I have had the worst customer service from Shaw. I got my service installed two weeks ago. And have been trying to resolve an issue. Nobody can help me. I have tried to escalate to management twice now with promises of a call back within 1-2 business days and nothing!
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Tim Parker 🇺🇦
(@timboalogo27) reported
@Shawhelp do you have a service issue in White Rock, BC? My gateway just went down and is stuck on flashing yellow.
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L Ξ ᥫ᭡ H
(@ravenfairy13) reported
@The_Mrs_Ward @Rogers @ShawInfo When I spoke to Shaw Customer service I was told it was a Disney issue & Disney was investigating/fixing. However he didn’t seem to comprehend that my Disney was working just fine on my iPhone app. So if it’s a Disney issue then both wouldn’t be working. Poor customer service.
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Mike Rowan
(@mike_rowan_van) reported
@Danfkaz @Shawhelp I ported two “By the Gig” lines over already. The good news is that you get 200mb of free data with a 1gb bonus for the first year. The bad news is that there is no automatic data block like Shaw had, and a $10/mb overage fee.