Shaw Outage Report in Langford, British Columbia
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The latest reports from users having issues in Langford come from postal codes V9B.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Langford, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Langford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (63%)
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TV (14%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (5%)
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Phone (1%)
Live Outage Map Near Langford, British Columbia
The most recent Shaw outage reports came from the following cities: Prospect Lake, Victoria, Langford and Saanichton.
| City | Problem Type | Report Time |
|---|---|---|
 Prospect Lake |
Internet | |
| Victoria |
Internet | |
| Victoria |
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| Victoria |
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| Victoria |
Internet | |
| Victoria |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Langford, British Columbia
Latest outage, problems and issue reports in Langford and nearby locations:
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CanadiansForBiden
(@BidenCanadians) reported
from
Colwood, British Columbia
@Shawhelp is there a known internet issue?
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Erin Frances Fisher
(@wrongasparagus) reported
from
Victoria, British Columbia
Hello @Shawhelp the internet is down again! From your site it doesn't look like a scheduled outage
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Jenn Tranmer
(@vicmomdoc) reported
from
Langford, British Columbia
@antric @TELUS @ShawInfo Yup @ShawInfo asked me to DM. Then I did. Then they didn’t respond. I tried their virtual assistant online. No response either. I get better service in Nicaragua than here. @cbcmarketplace help.
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ConnorEdwards.eth
(@connoredwards) reported
from
Victoria, British Columbia
Hey @ShawHelp, when will Outage # INC0996046 be resolved? I need to do some work here…
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Lisa Anderson🇨🇦🏳️🌈
(@deaftravel) reported
from
Saanich, British Columbia
@Shawhelp what’s up w Shaw internet in Cadboro Bay? Internet is down.
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David Kettlewell
(@dbkettlewell) reported
from
Central Saanich, British Columbia
@Shawhelp I can’t get my UFC PPV to work and I’m on hold with Shaw. Help!!
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patrickseward
(@PatrickSeward) reported
from
Saanich, British Columbia
@Shawhelp Well, #shawcable changed their plans, now all customers get the same great prices, or so they say. Not only do I feel cheated as a 20+ year customer when new ones got the best prices, now I get the privledge of paying more money, not less. Supervisor please!
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Ty_soup
(@tysoup) reported
from
Saanich, British Columbia
@Shawhelp your store front services in Victoria are incredibly terrible!! I sat in the phone all night with you guys trying to get my cable box fixed. You said go to the store front a new box will be ready for pickup.. I’m now wait an HOUR in this store to switch the box!
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H. Neal Cropper
(@RealNealDeal) reported
from
Metchosin, British Columbia
It's clear to me after three days of terrible service that @ShawInfo is no longer a capable service provider. I live in a capital city and their services are unreliable and frustrating. Sadly I'm on contract with this bad corporate player who cares not about their customers. #yyj
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Ian holt
(@holtyny) reported
from
Victoria, British Columbia
@TELUS @TELUSsupport as long as this keeps going on I will advise our new neighbours to go to @Shawhelp a lady yesterday was having problems with telus to move in next month so now she is calling shaw this morning. Shaw as been brilliant.
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Chris
(@hainzy26) reported
from
Saanich, British Columbia
@Shawhelp Bluecurve appears to be down in a few places around town. What happened?
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KTKCAD
(@KTKCAD) reported
from
Saanich, British Columbia
@FP_Champagne as a @ShawInfo internet customer we also receive a fair mobile plan 25G for $25.Please be sure the monopoly gouging gang grandfather these contracts.Canada pays the highest mobile rates in the world yet subsidize the carriers with tax breaks with our $ 😡 not keen
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Delroy Dyer 🇻🇨🇨🇦
(@DelroyDyer89) reported
from
Victoria, British Columbia
One thing we can't lose in the @Rogers @ShawInfo buyout is the excellent customer service at @freedomsupport. So much better than the rest.
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Cindy Andrie 🏳️🌈
(@candrie) reported
from
Saanich, British Columbia
Anyone else in #yyj internet going up and down in this heat. Specifically with @Shawhelp ?
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E C O L O F T Y your #1 green insulation solution
(@Ecolofty) reported
from
Central Saanich, British Columbia
@ShawInfo Hi there, I’m hoping somebody from your billing department can get a hold of me ASAP. We are contacting you on behalf of my elderly parents who have spent at least the last 6 months on Shaw Internet w/ literally no coverage in their house. We need a resolution today🙏
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Jody Klassen
(@bellasugarsega) reported
from
Langford, British Columbia
I was a @Shawhelp customer for 5 years, until today. Cancelling my service and going with Telus instead. Don’t use this company for internet services, all you’ll have is regrets and ****** hardware.
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Ian holt
(@holtyny) reported
from
Brentwood Bay, British Columbia
@TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...
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Evan Leeson
(@EvanLeeson) reported
from
Saanich, British Columbia
@Shawhelp It's too bad, you should be proactive, given the price is the same, there's no additional input cost for Shaw, and you have a happier client. Might offset some if the damage being done to Shaw's rep due to the customer service roll-back over the last few years. #shareholdersfirst
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SilverQuillCreative
(@silverquillgrp) reported
from
Sooke, British Columbia
@orchard_leanne And I with @ShawInfo but this merger is not working. @CRTCeng
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Daisy Gal
(@Dadadaisygal) reported
from
Victoria, British Columbia
@Shawhelp is there an outage in Victoria currently? If so how long till it’s back up?
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Jon
(@jon_3535) reported
Pretty sad that @ShawInfo will support a 6,100 sqf house under one account but then want to gouge seniors who have been together for 61 years but now require different levels of care and two rooms less than 100 feet apart but want them to pay double #elderabuse #seniorabuse
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lenovo ♏♐
(@Clanjardine) reported
@Bryan_Leitch @Shawhelp Oh that sucks! We shut both tv and cable box down for 30 seconds and then back on, haven't had an issue since. About two hours ago.
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J Johnny Vendicato 🇨🇦🇮🇸🇹🇼🏳️🌈🍸
(@Schtaunkhauser) reported
@Shawhelp Came back 9:45pm last night. If/When you have teenagers you’ll understand!! Can I ask what happened? We saw some Shaw trucks near Marine/Nelson but there was no visible damage. And you’ve removed the incident page. I’m just curious if you know. Cheers.
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mr kaswa
(@mrkaswa) reported
@Shawhelp I've had to provide the DM with an account number virtually every time only to then be asked for it again by the support person after that. Fair enough re the different types of equipment.
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Cinnamon
(@Cinnamo02380678) reported
@Shawhelp @ShawInfo your channel is pixilating again. This time its SN360. Feel free to look after this issue
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TVBoy
(@Vbavs6) reported
@ShawInfo hi, is there an outage in Maple Ridge BC?
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Cee
(@Cee64686690) reported
@ShawInfo Yeah thanks for suspending my account 2 days before the due date you ******* snake pieces of ****.
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Prof A. Tomaszewski 🇨🇦
(@ProfTomski) reported
@Shawhelp Internet outage in Christina Lake BC Interior???
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Gillrien
(@Gillrien) reported
@Shawhelp I've had private conversations with dozens of tech specialists, why would this be different? You’ll need copies of ping results to one or more sites, same for trace route, yet I've been refused escalation for routing problems over 5 times.
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BigDaddyJay🇨🇦 🇮🇪
(@BigBadBeaver74) reported
@Shawhelp Tech support isn't 24/7. Note: Jan 16, 2022, Shaw Mobile agents will be unavailable from 8:15pm PST till Jan 17 at 6:00am PST. Does 24/7 mean something different to you guys? Working from home and having to tether my pc to my phone. Thankfully not on a shaw phone.