Shaw outages and service status in Langford, British Columbia

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Shaw generated 0 outage signals in the last 24 hours around Langford, including 0 direct reports.
The most common problems reported in this area mention TV and Internet.

TV (67%)
Internet (33%)

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Langford, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Langford, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
May 22, 11:40 PM EDT	0	0
May 23, 12:00 AM EDT	0	0
May 23, 12:20 AM EDT	0	0
May 23, 12:40 AM EDT	0	0
May 23, 1:00 AM EDT	0	0
May 23, 1:20 AM EDT	0	0
May 23, 1:40 AM EDT	0	0
May 23, 2:00 AM EDT	0	0
May 23, 2:20 AM EDT	0	0
May 23, 2:40 AM EDT	0	0
May 23, 3:00 AM EDT	0	0
May 23, 3:20 AM EDT	0	0
May 23, 3:40 AM EDT	0	0
May 23, 4:00 AM EDT	0	0
May 23, 4:20 AM EDT	0	0
May 23, 4:40 AM EDT	0	0
May 23, 5:00 AM EDT	0	0
May 23, 5:20 AM EDT	0	0
May 23, 5:40 AM EDT	0	0
May 23, 6:00 AM EDT	0	0
May 23, 6:20 AM EDT	0	0
May 23, 6:40 AM EDT	0	0
May 23, 7:00 AM EDT	0	0
May 23, 7:20 AM EDT	0	0
May 23, 7:40 AM EDT	0	0
May 23, 8:00 AM EDT	0	0
May 23, 8:20 AM EDT	0	0
May 23, 8:40 AM EDT	0	0
May 23, 9:00 AM EDT	0	0
May 23, 9:20 AM EDT	0	0
May 23, 9:40 AM EDT	0	0
May 23, 10:00 AM EDT	0	0
May 23, 10:20 AM EDT	0	0
May 23, 10:40 AM EDT	0	0
May 23, 11:00 AM EDT	0	0
May 23, 11:20 AM EDT	0	0
May 23, 11:40 AM EDT	0	0
May 23, 12:00 PM EDT	0	0
May 23, 12:20 PM EDT	0	0
May 23, 12:40 PM EDT	0	0
May 23, 1:00 PM EDT	0	0
May 23, 1:20 PM EDT	0	0
May 23, 1:40 PM EDT	0	0
May 23, 2:00 PM EDT	0	0
May 23, 2:20 PM EDT	0	0
May 23, 2:40 PM EDT	0	0
May 23, 3:00 PM EDT	0	0
May 23, 3:20 PM EDT	0	0
May 23, 3:40 PM EDT	0	0
May 23, 4:00 PM EDT	0	0
May 23, 4:20 PM EDT	0	0
May 23, 4:40 PM EDT	0	0
May 23, 5:00 PM EDT	0	0
May 23, 5:20 PM EDT	0	0
May 23, 5:40 PM EDT	0	0
May 23, 6:00 PM EDT	0	0
May 23, 6:20 PM EDT	0	0
May 23, 6:40 PM EDT	0	0
May 23, 7:00 PM EDT	0	0
May 23, 7:20 PM EDT	0	0
May 23, 7:40 PM EDT	0	0
May 23, 8:00 PM EDT	0	0
May 23, 8:20 PM EDT	0	0
May 23, 8:40 PM EDT	0	0
May 23, 9:00 PM EDT	0	0
May 23, 9:20 PM EDT	0	0
May 23, 9:40 PM EDT	0	0
May 23, 10:00 PM EDT	0	0
May 23, 10:20 PM EDT	0	0
May 23, 10:40 PM EDT	0	0
May 23, 11:00 PM EDT	0	0
May 23, 11:20 PM EDT	0	0
May 23, 11:40 PM EDT	0	0

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Langford, British Columbia

The most recent Shaw outage reports came from the following cities: Victoria, and Langford.

City	Problem Type	Report Time
Victoria	Internet	18 days ago
Victoria	TV	23 days ago
Victoria	TV	27 days ago
Langford	E-mail	1 month ago
Victoria	Wi-fi	1 month ago
Victoria	E-mail	2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Langford, British Columbia

Latest outage, problems and issue reports in Langford and nearby locations:

Jenn Tranmer (@vicmomdoc) reported 5 minutes ago from Langford, British Columbia
@antric @TELUS @ShawInfo Yup @ShawInfo asked me to DM. Then I did. Then they didn’t respond. I tried their virtual assistant online. No response either. I get better service in Nicaragua than here. @cbcmarketplace help.
H. Neal Cropper (@RealNealDeal) reported 9 minutes ago from Metchosin, British Columbia
It's clear to me after three days of terrible service that @ShawInfo is no longer a capable service provider. I live in a capital city and their services are unreliable and frustrating. Sadly I'm on contract with this bad corporate player who cares not about their customers. #yyj
Evan Leeson (@EvanLeeson) reported 10 minutes ago from Saanich, British Columbia
@Shawhelp you guys have gone from heroes to zeroes on customer service. My chat queue estimate expired fifteen minutes ago. Where are all the cheerful people I used to talk to on the phone who worked here in Victoria.
E C O L O F T Y your #1 green insulation solution (@Ecolofty) reported 11 minutes ago from Central Saanich, British Columbia
@ShawInfo Hi there, I’m hoping somebody from your billing department can get a hold of me ASAP. We are contacting you on behalf of my elderly parents who have spent at least the last 6 months on Shaw Internet w/ literally no coverage in their house. We need a resolution today🙏
Erin Frances Fisher (@wrongasparagus) reported 12 minutes ago from Victoria, British Columbia
Hello @Shawhelp the internet is down again! From your site it doesn't look like a scheduled outage
patrickseward (@PatrickSeward) reported 13 minutes ago from Saanich, British Columbia
@Shawhelp Well, #shawcable changed their plans, now all customers get the same great prices, or so they say. Not only do I feel cheated as a 20+ year customer when new ones got the best prices, now I get the privledge of paying more money, not less. Supervisor please!
Cindy Andrie 🏳️‍🌈 (@candrie) reported 15 minutes ago from Saanich, British Columbia
Anyone else in #yyj internet going up and down in this heat. Specifically with @Shawhelp ?
Lisa Anderson🇨🇦🏳️‍🌈 (@deaftravel) reported 26 minutes ago from Saanich, British Columbia
@Shawhelp what’s up w Shaw internet in Cadboro Bay? Internet is down.
Ty_soup (@tysoup) reported 29 minutes ago from Saanich, British Columbia
@Shawhelp your store front services in Victoria are incredibly terrible!! I sat in the phone all night with you guys trying to get my cable box fixed. You said go to the store front a new box will be ready for pickup.. I’m now wait an HOUR in this store to switch the box!
ConnorEdwards.eth (@connoredwards) reported 34 minutes ago from Victoria, British Columbia
Hey @ShawHelp, when will Outage # INC0996046 be resolved? I need to do some work here…
Chris (@hainzy26) reported 39 minutes ago from Saanich, British Columbia
@Shawhelp Bluecurve appears to be down in a few places around town. What happened?
Jody Klassen (@bellasugarsega) reported 43 minutes ago from Langford, British Columbia
I was a @Shawhelp customer for 5 years, until today. Cancelling my service and going with Telus instead. Don’t use this company for internet services, all you’ll have is regrets and ****** hardware.
Ian holt (@holtyny) reported 43 minutes ago from Victoria, British Columbia
@TELUS @TELUSsupport as long as this keeps going on I will advise our new neighbours to go to @Shawhelp a lady yesterday was having problems with telus to move in next month so now she is calling shaw this morning. Shaw as been brilliant.
KTKCAD (@KTKCAD) reported 43 minutes ago from Saanich, British Columbia
@FP_Champagne as a @ShawInfo internet customer we also receive a fair mobile plan 25G for $25.Please be sure the monopoly gouging gang grandfather these contracts.Canada pays the highest mobile rates in the world yet subsidize the carriers with tax breaks with our $ 😡 not keen
David Kettlewell (@dbkettlewell) reported 45 minutes ago from Central Saanich, British Columbia
@Shawhelp I can’t get my UFC PPV to work and I’m on hold with Shaw. Help!!
Evan Leeson (@EvanLeeson) reported 46 minutes ago from Saanich, British Columbia
@Shawhelp It's too bad, you should be proactive, given the price is the same, there's no additional input cost for Shaw, and you have a happier client. Might offset some if the damage being done to Shaw's rep due to the customer service roll-back over the last few years. #shareholdersfirst
Ian holt (@holtyny) reported 47 minutes ago from Brentwood Bay, British Columbia
@TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...
CanadiansForBiden (@BidenCanadians) reported 49 minutes ago from Colwood, British Columbia
@Shawhelp is there a known internet issue?
SilverQuillCreative (@silverquillgrp) reported 49 minutes ago from Sooke, British Columbia
@orchard_leanne And I with @ShawInfo but this merger is not working. @CRTCeng
Daisy Gal (@Dadadaisygal) reported 55 minutes ago from Victoria, British Columbia
@Shawhelp is there an outage in Victoria currently? If so how long till it’s back up?

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

Lori Bird (@lorianebird) reported 7 minutes ago
@sigurdson_chris @Shawhelp @Rogers What customer service? There isn’t any-at all!
Guy_Barnabe (@GuyBarnabe) reported 12 minutes ago
@Shawhelp problems with ABC this morning in Winnipeg: XRE-031 37 This channel is temporarily unavailable…. Tried on multiple terminals and via Rogers watch-online website…
Tyler ❄☕☃ (@Valomir) reported 14 minutes ago
@Shawhelp hey pals, I my internet has ceased working a couple times tonight and I'm wondering if there is an outage near the community of Sunalta in Calgary. The modem light is solid white but neither my wifi or Ethernet produce internet. I have power cycled the modem.
DJ Phoenix (@DJPh03NiX) reported 15 minutes ago
@Shawhelp Doesn’t help. Same issue both on the website and the mobile app.
Mat Thomas (@EmptyUK) reported 16 minutes ago
@Shawhelp Actually I called and it said there is a known outage. Any idea what’s going on?
🇻🇨🇺🇦 G.F. Liverpool™© 🇺🇦🇹🇹 (#GLBI NOW) 🧩 (@gfliverpool9966) reported 17 minutes ago
@Shawhelp Now I just spoke to a different agent who said that there is maintenance in the area. Why isn't that on the outage webpage?
Matthew Johnson (@McJohnson922) reported 18 minutes ago
@Shawhelp I did already, Sunday night when it was at its worst. The tech was... less than helpful. Lecturing me about my passphrase because I thought I forgot it, only offering the bare minimum in advice, stuff I already knew how to do...
Lynelle (@Bogey_Putt) reported 19 minutes ago
@Shawhelp is there an outage in North Burnaby/Capitol Hill area? Internet, TV down as of about 9:15am and 5G is very weak signal only on cell? Status?
TC-VAN (@RageGeist) reported 20 minutes ago
@Shawhelp I'm now on day 3 without internet. I contacted support and they gave me case number CCS000011835796. Please have a manager contact me with a resolution timeline. This is atrocious service and I'll be cancelling as soon as I'm able
Alex Deggs (@Alex_Deggs) reported 21 minutes ago
@Shawhelp I have tried all before contacting you. Besides I have tried to login on different devices that I have never used my Rogers account on and it’s the same. Takes me back to login page. Is there somewhere I can be referred to for more help. My security cameras are super important