Shaw outages and service status in Langford, British Columbia

Problems in the last 24 hours in Langford, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Langford, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Langford, British Columbia

The most recent Shaw outage reports came from the following cities: Victoria.

City	Problem Type	Report Time
Victoria	E-mail	10 hours ago
Victoria	E-mail	11 hours ago
Victoria	Internet	11 hours ago
Victoria	TV	12 hours ago
Victoria	TV	17 days ago
Victoria	Internet	21 days ago

Nearby cities with recent reports

Community Discussion

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Shaw Issues Reports Near Langford, British Columbia

Latest outage, problems and issue reports in Langford and nearby locations:

• 
  E C O L O F T Y your #1 green insulation solution (@Ecolofty) reported 5 minutes ago from Central Saanich, British Columbia

  @ShawInfo Hi there, I’m hoping somebody from your billing department can get a hold of me ASAP. We are contacting you on behalf of my elderly parents who have spent at least the last 6 months on Shaw Internet w/ literally no coverage in their house. We need a resolution today🙏

• 
  Ian holt (@holtyny) reported 7 minutes ago from Brentwood Bay, British Columbia

  @TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...

• 
  Jody Klassen (@bellasugarsega) reported 10 minutes ago from Langford, British Columbia

  I was a @Shawhelp customer for 5 years, until today. Cancelling my service and going with Telus instead. Don’t use this company for internet services, all you’ll have is regrets and ****** hardware.

• 
  Ty_soup (@tysoup) reported 16 minutes ago from Saanich, British Columbia

  @Shawhelp your store front services in Victoria are incredibly terrible!! I sat in the phone all night with you guys trying to get my cable box fixed. You said go to the store front a new box will be ready for pickup.. I’m now wait an HOUR in this store to switch the box!

• 
  Daisy Gal (@Dadadaisygal) reported 17 minutes ago from Victoria, British Columbia

  @Shawhelp is there an outage in Victoria currently? If so how long till it’s back up?

• 
  Jenn Tranmer (@vicmomdoc) reported 18 minutes ago from Langford, British Columbia

  @antric @TELUS @ShawInfo Yup @ShawInfo asked me to DM. Then I did. Then they didn’t respond. I tried their virtual assistant online. No response either. I get better service in Nicaragua than here. @cbcmarketplace help.

• 
  Evan Leeson (@EvanLeeson) reported 22 minutes ago from Saanich, British Columbia

  @Shawhelp you guys have gone from heroes to zeroes on customer service. My chat queue estimate expired fifteen minutes ago. Where are all the cheerful people I used to talk to on the phone who worked here in Victoria.

• 
  ConnorEdwards.eth (@connoredwards) reported 26 minutes ago from Victoria, British Columbia

  Hey @ShawHelp, when will Outage # INC0996046 be resolved? I need to do some work here…

• 
  Lisa Anderson🇨🇦🏳️‍🌈 (@deaftravel) reported 27 minutes ago from Saanich, British Columbia

  @Shawhelp what’s up w Shaw internet in Cadboro Bay? Internet is down.

• 
  H. Neal Cropper (@RealNealDeal) reported 27 minutes ago from Metchosin, British Columbia

  It's clear to me after three days of terrible service that @ShawInfo is no longer a capable service provider. I live in a capital city and their services are unreliable and frustrating. Sadly I'm on contract with this bad corporate player who cares not about their customers. #yyj

• 
  Evan Leeson (@EvanLeeson) reported 27 minutes ago from Saanich, British Columbia

  @Shawhelp It's too bad, you should be proactive, given the price is the same, there's no additional input cost for Shaw, and you have a happier client. Might offset some if the damage being done to Shaw's rep due to the customer service roll-back over the last few years. #shareholdersfirst

• 
  SilverQuillCreative (@silverquillgrp) reported 28 minutes ago from Sooke, British Columbia

  @orchard_leanne And I with @ShawInfo but this merger is not working. @CRTCeng

• 
  Cindy Andrie 🏳️‍🌈 (@candrie) reported 30 minutes ago from Saanich, British Columbia

  Anyone else in #yyj internet going up and down in this heat. Specifically with @Shawhelp ?

• 
  Erin Frances Fisher (@wrongasparagus) reported 39 minutes ago from Victoria, British Columbia

  Hello @Shawhelp the internet is down again! From your site it doesn't look like a scheduled outage

• 
  David Kettlewell (@dbkettlewell) reported 41 minutes ago from Central Saanich, British Columbia

  @Shawhelp I can’t get my UFC PPV to work and I’m on hold with Shaw. Help!!

• 
  Ian holt (@holtyny) reported 42 minutes ago from Victoria, British Columbia

  @TELUS @TELUSsupport as long as this keeps going on I will advise our new neighbours to go to @Shawhelp a lady yesterday was having problems with telus to move in next month so now she is calling shaw this morning. Shaw as been brilliant.

• 
  KTKCAD (@KTKCAD) reported 48 minutes ago from Saanich, British Columbia

  @FP_Champagne as a @ShawInfo internet customer we also receive a fair mobile plan 25G for $25.Please be sure the monopoly gouging gang grandfather these contracts.Canada pays the highest mobile rates in the world yet subsidize the carriers with tax breaks with our $ 😡 not keen

• 
  patrickseward (@PatrickSeward) reported 52 minutes ago from Saanich, British Columbia

  @Shawhelp Well, #shawcable changed their plans, now all customers get the same great prices, or so they say. Not only do I feel cheated as a 20+ year customer when new ones got the best prices, now I get the privledge of paying more money, not less. Supervisor please!

• 
  Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported 54 minutes ago from Victoria, British Columbia

  One thing we can't lose in the @Rogers @ShawInfo buyout is the excellent customer service at @freedomsupport. So much better than the rest.

• 
  Chris (@hainzy26) reported 54 minutes ago from Saanich, British Columbia

  @Shawhelp Bluecurve appears to be down in a few places around town. What happened?

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🇻🇨🇺🇦 G.F. Liverpool™© 🇺🇦🇹🇹 (#GLBI NOW) 🧩 (@gfliverpool9966) reported 7 minutes ago

  @Shawhelp Now I just spoke to a different agent who said that there is maintenance in the area. Why isn't that on the outage webpage?

• 
  R@X (@RiseN_Guard) reported 8 minutes ago

  @ShawInfo LOUSY CUSTOMER SERVICE ....WHY the long wait times just to speak to an agent? You are making billions yet too cheap to hire staff. Corporate Greed!

• 
  🇨🇦 Fans of the Wpg Jets 🇨🇦 🏒🇺🇦 (@FansoftheJets) reported 9 minutes ago

  @Shawhelp My email is out for the 3rd time in a week. I can not log into webmail OR my account. I pay you a small fortune for service and all I get his problems

• 
  Don T Beakunt (@truebusterflash) reported 11 minutes ago

  @Shawhelp Yup. Keeps asking over and over. **** like this makes me want to switch providers

• 
  bc_2027 (@bc_2025_vision) reported 18 minutes ago

  @Shawhelp We really need wait times & callback from Rogers with Shaw support. We had this for > 10 years before it was stopped. Now TELUS has these services and Rogers with Shaw does not. @Rogers Customer service should not be a hardship on hold … no clue whether we will wait hours😟

• 
  Lindsay I.R Wiebe (@LindsayWiebeRD) reported 20 minutes ago

  @Shawhelp I’ve had 2, and they both have. I am just disappointed and done with this modem. Service used to be so much better.

• 
  Alex Deggs (@Alex_Deggs) reported 20 minutes ago

  @Shawhelp I have tried all before contacting you. Besides I have tried to login on different devices that I have never used my Rogers account on and it’s the same. Takes me back to login page. Is there somewhere I can be referred to for more help. My security cameras are super important

• 
  Vanessa (@Noosiekins) reported 22 minutes ago

  Hey @Shawhelp ... Is shawmail down right now? My email app is asking me to re-login only for it to tell me the credentials are incorrect. Then tried web mail and I also can't seem to login. Only started a few hours ago?

• 
  Release the files (@BlackBlazeE) reported 22 minutes ago

  Due to issues with @ShawInfo 's internet service, today's raid on the DOJ stream will be canceled unless something drastically changes. We here at the Black Blaze Collective assume that either the @TheJusticeDept is once again trying to stop us, or that Rogers/Shaw also defends pedos. The most likely case is sheer incompetence given what we know about the structure within Rogers/Shaw, but our narrative sounds better. Indoctrination broadcasts will resume ASAP.

• 
  Alex Deggs (@Alex_Deggs) reported 24 minutes ago

  @Shawhelp I can no longer access the Xfinity app to view my security cameras ever since this single sign on update. I have tried different devices and it’s the same. It keeps taking me back to the sign in page after entering my credentials. Please help asap