Shaw Outage Report in Langford, British Columbia
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
Problems in the last 24 hours in Langford, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Langford, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
- Internet (54%)
- TV (18%)
- Wi-fi (11%)
- E-mail (9%)
- Total Blackout (6%)
- Phone (2%)
Live Outage Map Near Langford, British Columbia
The most recent Shaw outage reports came from the following cities: Victoria, and Saanichton.
| City | Problem Type | Report Time |
|---|---|---|
 Victoria
|
Wi-fi | 2 days ago |
|
Victoria
|
TV | 10 days ago |
|
Victoria
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10 days ago | |
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Victoria
|
10 days ago | |
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Victoria
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10 days ago | |
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Victoria
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10 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Shaw Issues Reports Near Langford, British Columbia
Latest outage, problems and issue reports in Langford and nearby locations:
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Chris (@hainzy26) reported from Saanich, British Columbia@Shawhelp Bluecurve appears to be down in a few places around town. What happened?
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Jenn Tranmer (@vicmomdoc) reported from Langford, British Columbia@antric @TELUS @ShawInfo Yup @ShawInfo asked me to DM. Then I did. Then they didn’t respond. I tried their virtual assistant online. No response either. I get better service in Nicaragua than here. @cbcmarketplace help.
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Ian holt (@holtyny) reported from Brentwood Bay, British Columbia@TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...
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David Kettlewell (@dbkettlewell) reported from Central Saanich, British Columbia@Shawhelp I can’t get my UFC PPV to work and I’m on hold with Shaw. Help!!
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Ty_soup (@tysoup) reported from Saanich, British Columbia@Shawhelp your store front services in Victoria are incredibly terrible!! I sat in the phone all night with you guys trying to get my cable box fixed. You said go to the store front a new box will be ready for pickup.. I’m now wait an HOUR in this store to switch the box!
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H. Neal Cropper (@RealNealDeal) reported from Metchosin, British ColumbiaIt's clear to me after three days of terrible service that @ShawInfo is no longer a capable service provider. I live in a capital city and their services are unreliable and frustrating. Sadly I'm on contract with this bad corporate player who cares not about their customers. #yyj
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Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from Victoria, British ColumbiaOne thing we can't lose in the @Rogers @ShawInfo buyout is the excellent customer service at @freedomsupport. So much better than the rest.
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Erin Frances Fisher (@wrongasparagus) reported from Victoria, British ColumbiaHello @Shawhelp the internet is down again! From your site it doesn't look like a scheduled outage
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Jody Klassen (@bellasugarsega) reported from Langford, British ColumbiaI was a @Shawhelp customer for 5 years, until today. Cancelling my service and going with Telus instead. Don’t use this company for internet services, all you’ll have is regrets and ****** hardware.
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Daisy Gal (@Dadadaisygal) reported from Victoria, British Columbia@Shawhelp is there an outage in Victoria currently? If so how long till it’s back up?
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ConnorEdwards.eth (@connoredwards) reported from Victoria, British ColumbiaHey @ShawHelp, when will Outage # INC0996046 be resolved? I need to do some work here…
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Evan Leeson (@EvanLeeson) reported from Saanich, British Columbia@Shawhelp It's too bad, you should be proactive, given the price is the same, there's no additional input cost for Shaw, and you have a happier client. Might offset some if the damage being done to Shaw's rep due to the customer service roll-back over the last few years. #shareholdersfirst
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patrickseward (@PatrickSeward) reported from Saanich, British Columbia@Shawhelp Well, #shawcable changed their plans, now all customers get the same great prices, or so they say. Not only do I feel cheated as a 20+ year customer when new ones got the best prices, now I get the privledge of paying more money, not less. Supervisor please!
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E C O L O F T Y your #1 green insulation solution (@Ecolofty) reported from Central Saanich, British Columbia@ShawInfo Hi there, I’m hoping somebody from your billing department can get a hold of me ASAP. We are contacting you on behalf of my elderly parents who have spent at least the last 6 months on Shaw Internet w/ literally no coverage in their house. We need a resolution today🙏
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Cindy Andrie 🏳️🌈 (@candrie) reported from Saanich, British ColumbiaAnyone else in #yyj internet going up and down in this heat. Specifically with @Shawhelp ?
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Lisa Anderson🇨🇦🏳️🌈 (@deaftravel) reported from Saanich, British Columbia@Shawhelp what’s up w Shaw internet in Cadboro Bay? Internet is down.
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SilverQuillCreative (@silverquillgrp) reported from Sooke, British Columbia@orchard_leanne And I with @ShawInfo but this merger is not working. @CRTCeng
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Ian holt (@holtyny) reported from Victoria, British Columbia@TELUS @TELUSsupport as long as this keeps going on I will advise our new neighbours to go to @Shawhelp a lady yesterday was having problems with telus to move in next month so now she is calling shaw this morning. Shaw as been brilliant.
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Evan Leeson (@EvanLeeson) reported from Saanich, British Columbia@Shawhelp you guys have gone from heroes to zeroes on customer service. My chat queue estimate expired fifteen minutes ago. Where are all the cheerful people I used to talk to on the phone who worked here in Victoria.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Annette Hollender (@Hollysville) reported@Shawhelp No one answering my request for help there ....what do I do now
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Ian Seggie 🅙 (@IanSeggie) reported@TrevorBoller @Shawhelp We hope to be on Telus Optik TV by then. I've had service complaints in with @Shawhelp since Blue Curve was installed in October.... filed a Better Business Bureau complaint tonight, not holding us to a contract when #Shaw doesn't supply the service you've paid for. Telus it is
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Archie Goldie (@ArchieGoldie) reported@Shawhelp I don't have my account # handy...its Canada wide problem, your service sux *****, get it fixed or I'm moving my service to #telus
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Larry Whiting (@L_Whiting) reported@IanSeggie @Shawhelp Hi Ian, question has to do with BBC Canada 531 which I now name blue screen of death. Second para of screen shaw mess. I do have discounts on package does that mean they go away? What are my options? It's standard Shaw issue a message with no details.
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Ian Seggie 🅙 (@IanSeggie) reported@StephL2014 @Shawhelp On the phone with Telus now, we are getting Optik TV installed.... I've been on the phone with Shaw every few weeks since we had this crap installed in October. It's awful.
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Walter Prager (@MrMontagoose) reported@WKRPinCanada @Shawhelp If it just the cache feed or is internet down as well? You can watch in the TSN app.
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Natasha L (@natashaofmay) reported@Shawhelp Can you please help? CNN, MSNBC and Fox are all cutting out (picture going black). Are we even able to watch or will that damage the box? Please let us know. Thank you!
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Ryan Carmichael ∆ (@_Carmi_) reported from Calgary, Alberta@Shawhelp you realize that you charge real people real money for a service right? Would’ve loved to watch the world juniors tonight
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Larry Whiting (@L_Whiting) reported@Shawhelp after 2 hrs and 23 mins on hold for customer services for a billing issue, I get a message 'we are experiencing technical problems and cannot complete this call'...click! I know you are experiencing tech problems but is this affecting Customer Services contact as well
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BrowntoBure (@BrowntoBure) reported@CanucksIn4 @Shawhelp Their internet sucks I switched to Telus years ago. Still have Shaw tv though because Telus customer service is awful.