Shaw

Shaw Outage Report in Langford, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Langford, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Langford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Langford, British Columbia 06/23/2025 07:25

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (13%)

    TV (13%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Langford, British Columbia

The most recent Shaw outage reports came from the following cities: Victoria and Sooke.

Loading map, please wait...
City Problem Type Report Time
CanadaVictoria E-mail
CanadaVictoria Internet
CanadaVictoria Internet
CanadaVictoria TV
CanadaVictoria Internet
CanadaVictoria Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Langford, British Columbia

Latest outage, problems and issue reports in Langford and nearby locations:

  • BidenCanadians CanadiansForBiden (@BidenCanadians) reported from Colwood, British Columbia

    @Shawhelp is there a known internet issue?

  • KTKCAD KTKCAD (@KTKCAD) reported from Saanich, British Columbia

    @FP_Champagne as a @ShawInfo internet customer we also receive a fair mobile plan 25G for $25.Please be sure the monopoly gouging gang grandfather these contracts.Canada pays the highest mobile rates in the world yet subsidize the carriers with tax breaks with our $ 😡 not keen

  • silverquillgrp SilverQuillCreative (@silverquillgrp) reported from Sooke, British Columbia

    @orchard_leanne And I with @ShawInfo but this merger is not working. @CRTCeng

  • DelroyDyer89 Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from Victoria, British Columbia

    One thing we can't lose in the @Rogers @ShawInfo buyout is the excellent customer service at @freedomsupport. So much better than the rest.

  • deaftravel Lisa Anderson🇨🇦🏳️‍🌈 (@deaftravel) reported from Saanich, British Columbia

    @Shawhelp what’s up w Shaw internet in Cadboro Bay? Internet is down.

  • hainzy26 Chris (@hainzy26) reported from Saanich, British Columbia

    @Shawhelp Bluecurve appears to be down in a few places around town. What happened?

  • connoredwards ConnorEdwards.eth (@connoredwards) reported from Victoria, British Columbia

    Hey @ShawHelp, when will Outage # INC0996046 be resolved? I need to do some work here…

  • bellasugarsega Jody Klassen (@bellasugarsega) reported from Langford, British Columbia

    I was a @Shawhelp customer for 5 years, until today. Cancelling my service and going with Telus instead. Don’t use this company for internet services, all you’ll have is regrets and ****** hardware.

  • RealNealDeal H. Neal Cropper (@RealNealDeal) reported from Metchosin, British Columbia

    It's clear to me after three days of terrible service that @ShawInfo is no longer a capable service provider. I live in a capital city and their services are unreliable and frustrating. Sadly I'm on contract with this bad corporate player who cares not about their customers. #yyj

  • candrie Cindy Andrie 🏳️‍🌈 (@candrie) reported from Saanich, British Columbia

    Anyone else in #yyj internet going up and down in this heat. Specifically with @Shawhelp ?

  • Dadadaisygal Daisy Gal (@Dadadaisygal) reported from Victoria, British Columbia

    @Shawhelp is there an outage in Victoria currently? If so how long till it’s back up?

  • PatrickSeward patrickseward (@PatrickSeward) reported from Saanich, British Columbia

    @Shawhelp Well, #shawcable changed their plans, now all customers get the same great prices, or so they say. Not only do I feel cheated as a 20+ year customer when new ones got the best prices, now I get the privledge of paying more money, not less. Supervisor please!

  • wrongasparagus Erin Frances Fisher (@wrongasparagus) reported from Victoria, British Columbia

    Hello @Shawhelp the internet is down again! From your site it doesn't look like a scheduled outage

  • Ecolofty E C O L O F T Y your #1 green insulation solution (@Ecolofty) reported from Central Saanich, British Columbia

    @ShawInfo Hi there, I’m hoping somebody from your billing department can get a hold of me ASAP. We are contacting you on behalf of my elderly parents who have spent at least the last 6 months on Shaw Internet w/ literally no coverage in their house. We need a resolution today🙏

  • tysoup Ty_soup (@tysoup) reported from Saanich, British Columbia

    @Shawhelp your store front services in Victoria are incredibly terrible!! I sat in the phone all night with you guys trying to get my cable box fixed. You said go to the store front a new box will be ready for pickup.. I’m now wait an HOUR in this store to switch the box!

  • vicmomdoc Jenn Tranmer (@vicmomdoc) reported from Langford, British Columbia

    @antric @TELUS @ShawInfo Yup @ShawInfo asked me to DM. Then I did. Then they didn’t respond. I tried their virtual assistant online. No response either. I get better service in Nicaragua than here. @cbcmarketplace help.

  • holtyny Ian holt (@holtyny) reported from Victoria, British Columbia

    @TELUS @TELUSsupport as long as this keeps going on I will advise our new neighbours to go to @Shawhelp a lady yesterday was having problems with telus to move in next month so now she is calling shaw this morning. Shaw as been brilliant.

  • holtyny Ian holt (@holtyny) reported from Brentwood Bay, British Columbia

    @TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...

  • dbkettlewell David Kettlewell (@dbkettlewell) reported from Central Saanich, British Columbia

    @Shawhelp I can’t get my UFC PPV to work and I’m on hold with Shaw. Help!!

  • EvanLeeson Evan Leeson (@EvanLeeson) reported from Saanich, British Columbia

    @Shawhelp It's too bad, you should be proactive, given the price is the same, there's no additional input cost for Shaw, and you have a happier client. Might offset some if the damage being done to Shaw's rep due to the customer service roll-back over the last few years. #shareholdersfirst

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • philfigs Phil Figueiredo (@philfigs) reported

    @Shawhelp Internet has been down in Vancouver Chinatown most of the day with no updates on your website. Any ETA on it being restored?

  • sdenoon Scott Denoon (@sdenoon) reported

    @Shawhelp Internet has been down in Altadore area of Calgary for 10-15 minutes now. Is this anticipated? Nothing online reporting it

  • Redmagex 🇨🇦RedMageX🇨🇦🖕 (@Redmagex) reported

    @Shawhelp There was scheduled service in Calgary last night, but nothing for Brooks, AB. Still no Internet after modem reset

  • MattGalbino Matty (@MattGalbino) reported

    @brutus1891 @Rogers @ShawInfo I believe there is. My internet is down also.

  • brutus1891 Akbar Siddiqui (@brutus1891) reported

    @Rogers @ShawInfo Is there an outage in Surrey-Fleetwood area presently.

  • Redmagex 🇨🇦RedMageX🇨🇦🖕 (@Redmagex) reported

    @Shawhelp Any reported internet outages in Southern Alberta? My service has been out for almost an hour, and your service outages webpage will only display British Columbia regions (aka, the Rogers webpage)

  • oilcountry84 X-James Doherty (@oilcountry84) reported

    @Shawhelp fix your damn app!

  • xjongo X Jongo! 🦁 (@xjongo) reported

    @Shawhelp Doesnt work.... Your online support shuts the chat down a minute after I put in all my information. And then I waited for 45 minutes on the phone and never got an answer. I mean....I'm literally just trying to PAY YOU lol Why is this so hard?

  • xjongo X Jongo! 🦁 (@xjongo) reported

    @Shawhelp @merhaylamlee same issue here. i cant log into your site to PAY YOU. online chat never works, phone calls get hung up on.

  • TeamCanada1 Mike Cockrall (@TeamCanada1) reported

    @Shawhelp NO SOLUTION! Just a lot of talk.... It's been awhile now and nothing.