Shaw

Shaw Outage Report in Sooke, British Columbia

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The latest reports from users having issues in Sooke come from postal codes V9Z.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Sooke, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Sooke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Sooke, British Columbia 01/29/2026 00:40

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Sooke, British Columbia

The most recent Shaw outage reports came from the following cities: Sooke and Langford.

Loading map, please wait...
City Problem Type Report Time
CanadaSooke TV
CanadaLangford Wi-fi
CanadaLangford Internet
CanadaSooke Internet
CanadaSooke Internet
CanadaSooke Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Sooke, British Columbia

Latest outage, problems and issue reports in Sooke and nearby locations:

  • silverquillgrp SilverQuillCreative (@silverquillgrp) reported from Sooke, British Columbia

    @orchard_leanne And I with @ShawInfo but this merger is not working. @CRTCeng

  • vicmomdoc Jenn Tranmer (@vicmomdoc) reported from Langford, British Columbia

    @antric @TELUS @ShawInfo Yup @ShawInfo asked me to DM. Then I did. Then they didn’t respond. I tried their virtual assistant online. No response either. I get better service in Nicaragua than here. @cbcmarketplace help.

  • RealNealDeal H. Neal Cropper (@RealNealDeal) reported from Metchosin, British Columbia

    It's clear to me after three days of terrible service that @ShawInfo is no longer a capable service provider. I live in a capital city and their services are unreliable and frustrating. Sadly I'm on contract with this bad corporate player who cares not about their customers. #yyj

  • bellasugarsega Jody Klassen (@bellasugarsega) reported from Langford, British Columbia

    I was a @Shawhelp customer for 5 years, until today. Cancelling my service and going with Telus instead. Don’t use this company for internet services, all you’ll have is regrets and ****** hardware.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • accordingtomio M. (@accordingtomio) reported

    @Shawhelp can we chat? I am having internet issues, and have been for the past week.

  • SimonMatijas Simon Matijasevic (@SimonMatijas) reported

    I have been waiting on hold for Shaw @ShawInfo for about an hour and a half. Clearly customer service is a priority.

  • Trevor_Moeller Trevor Moeller (@Trevor_Moeller) reported

    @Shawhelp is the weather affecting the signal or something? Feed has been choppy all day regardless of the channel

  • Shakespeare604 Tanev's Grill (@Shakespeare604) reported

    Me having to run around in the rain to get a halfway decent data signal ($85/month btw) to attempt to open MyShaw Mobile, only for the app to repeatedly crash when I try to open it is the epitome of the @Shawhelp customer experience.

  • markyeg Mark (@markyeg) reported

    @Shawhelp all of my services are out, is there an outage in Edmonton?

  • coolbrowndude coolbrowndude (@coolbrowndude) reported

    @Shawhelp how do you get real help?! Having internet issues since January 15th and have not received any except to reboot my modem. After 20 years I am ready to leave.

  • 23NoteCanon xem/nas disassociating in the walmart checkout (@23NoteCanon) reported

    ah, the major flaw of online learning. I have **** due today but my internet keeps cutting out. hey @Shawhelp , any outages for sylvan lake, alberta?

  • OscarLFY23 Oscar Li (@OscarLFY23) reported

    @Shawhelp i had a very slow speed of wifi last Monday. Today, at the same time, I am encountering the same issue of slow internet speed. Can you explain why we always have slow internet speed and often disconnection at this time and area?

  • TravisHerring Travis Herring (@TravisHerring) reported

    @Shawhelp I've sent you a DM on an annoying ongoing problem.

  • stkt2ya2 Rick L. 🇨🇦 (@stkt2ya2) reported

    @Shawhelp After selecting billing support, my call was directed elsewhere. Again, now I'm speaking with someone in billing.... #Astounding