Shaw

Shaw Outage Report in Sooke, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Sooke, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Sooke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Sooke, British Columbia 04/01/2026 10:30

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (53%)

    Internet (53%)

  2. TV (19%)

    TV (19%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. E-mail (9%)

    E-mail (9%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports Near Sooke, British Columbia

Latest outage, problems and issue reports in Sooke and nearby locations:

  • bellasugarsega Jody Klassen (@bellasugarsega) reported from Langford, British Columbia

    I was a @Shawhelp customer for 5 years, until today. Cancelling my service and going with Telus instead. Don’t use this company for internet services, all you’ll have is regrets and ****** hardware.

  • RealNealDeal H. Neal Cropper (@RealNealDeal) reported from Metchosin, British Columbia

    It's clear to me after three days of terrible service that @ShawInfo is no longer a capable service provider. I live in a capital city and their services are unreliable and frustrating. Sadly I'm on contract with this bad corporate player who cares not about their customers. #yyj

  • vicmomdoc Jenn Tranmer (@vicmomdoc) reported from Langford, British Columbia

    @antric @TELUS @ShawInfo Yup @ShawInfo asked me to DM. Then I did. Then they didn’t respond. I tried their virtual assistant online. No response either. I get better service in Nicaragua than here. @cbcmarketplace help.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • LucasGates92 Lucas Gates (@LucasGates92) reported

    .@Shawhelp is there a service issue with BlueCurve TV in Vancouver? It’s rather bizarre that our whole house went down abruptly even though everything was fine as I was installing a new TV for my dad.

  • PhaoMusic Phao (@PhaoMusic) reported

    @Shawhelp I have since Thursday. Still no answers. If you’ve got a number with a person who would actually care or help...feel free to DM.

  • n_nrivera Mel Rivera (@n_nrivera) reported

    @Shawhelp I am on hold on the phone for quite some time now. Is there a service disruption at 8802 Franklin Ave Fort Mcmurray? This is a business account. We have unhappy customers.

  • finnicknorth Finnick 🔱 (@finnicknorth) reported

    @Shawhelp I am incredibly disappointed with the help I am not receiving. Since switching to Shaw Mobile I have been unable to receive incoming calls for multiple days on 2 occasions. Today I was told I would have to wait 3-5 business days for any type of resolution. This sucks.

  • frizzybob internet user (@frizzybob) reported

    @Shawhelp why my internet be so slow ??? 🤔🤔🤔 last two weeks been real slow

  • dimepwnz dimepwnz (@dimepwnz) reported

    @ShawInfo is this a joke? Shaw is trying to charge me for the previous residents unpaid internet bill for me to set up internet...? Wtf?

  • BordFan Bob Heiss (@BordFan) reported

    @Shawhelp Any problems in Lake Country BC. Internet is extremely slow all of a sudden.

  • Ralffy6 Ralffy (@Ralffy6) reported

    @Shawhelp Worst service, Why do you keep booking appointments if the technician is going to cancel and cancel in-between the time allotted

  • Ralffy6 Ralffy (@Ralffy6) reported

    @Shawhelp @YMattspokemon But you still don't help, I have two technician cancel. Is this how you do business now

  • YouMe780 Akeem RW Ross (@YouMe780) reported

    @Shawhelp i think 🤔 the App version your using needs a update anyway I paid the bill my balance is zero can you ensure my service is restored and tell your collection people you have been compensated 2🌎21 Ensure your Loyal Customers get Substantially lucratively 🏦💰 paid 💰🏦