Shaw Outage Report in Sooke, British Columbia
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The latest reports from users having issues in Sooke come from postal codes V9Z.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Sooke, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Sooke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (55%)
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TV (17%)
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Total Blackout (11%)
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Wi-fi (9%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Sooke, British Columbia
The most recent Shaw outage reports came from the following cities: Sooke.
| City | Problem Type | Report Time |
|---|---|---|
 Sooke |
Internet | |
| Sooke |
Internet | |
| Sooke |
Internet | |
| Sooke |
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| Sooke |
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| Sooke |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Sooke, British Columbia
Latest outage, problems and issue reports in Sooke and nearby locations:
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CanadiansForBiden
(@BidenCanadians) reported
from
Colwood, British Columbia
@Shawhelp is there a known internet issue?
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H. Neal Cropper
(@RealNealDeal) reported
from
Metchosin, British Columbia
It's clear to me after three days of terrible service that @ShawInfo is no longer a capable service provider. I live in a capital city and their services are unreliable and frustrating. Sadly I'm on contract with this bad corporate player who cares not about their customers. #yyj
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SilverQuillCreative
(@silverquillgrp) reported
from
Sooke, British Columbia
@orchard_leanne And I with @ShawInfo but this merger is not working. @CRTCeng
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Jenn Tranmer
(@vicmomdoc) reported
from
Langford, British Columbia
@antric @TELUS @ShawInfo Yup @ShawInfo asked me to DM. Then I did. Then they didn’t respond. I tried their virtual assistant online. No response either. I get better service in Nicaragua than here. @cbcmarketplace help.
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Jody Klassen
(@bellasugarsega) reported
from
Langford, British Columbia
I was a @Shawhelp customer for 5 years, until today. Cancelling my service and going with Telus instead. Don’t use this company for internet services, all you’ll have is regrets and ****** hardware.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Cholotron
(@cholotrons) reported
Shaw virtual assistant is useless 🤬 WTF? #shawcable #ShawInfo #Edmonton
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terry ballantyne
(@terryballantyn7) reported
@ChrisLaBossiere @Shawhelp @TELUS Shaw customer here - wifi goes out all the time. Every call is the same...unplug, yadda, yadda still no change in 9 months! Looking into Telus in new year!
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Ken Newell
(@kafnewell) reported
@Shawhelp telephone seems to be down in Prince George, BC
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YYC Media Gal
(@yycmediagal) reported
@Shawhelp Hi, There are no service outages for #YYC listed on that page. We checked that page last night as well. There was no customer service available either.
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jackie
(@jlc17) reported
@Shawhelp Everyday my service gets worse. At least once a day I have to unplug my modem and then disconnect it. For the past week or two it is happening twice a day. I have just had to do it again for the third time since noon today. I would call, but that doesn't work either.
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RobCapitalRegion 🇨🇦🇩🇪🇪🇸
(@RobRegion) reported
@ChrisLaBossiere @Shawhelp @TELUS Same since March w Shaw and Telus is no different. The problem is, there is no regulation (and I’m not suggesting a regulated solution) for what they do on the retail side. They can sell you whatever speed or channel they want. If they don’t deliver there is no recourse at all.
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Prashant Singh
(@PrashSingh3) reported
@ShawInfo Really not happy with Shaw customer service. They are showing they don't care about their existing customers anymore. Really disappointed.
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lighthouse_13
(@lighthouse_13) reported
@Shawhelp Hello! Do you happen to know if there is an issue with watching Wonder Woman 1984? It comes up On Demand but there is no option to watch it for me?
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YYC Media Gal
(@yycmediagal) reported
@Shawhelp Services seem to be up and running now. A bit concerning as none of the services we pay for were working - no phone, Interner, or cable. And there was no way to confirm as there was zero Shaw customer support available (and zero updates on your website). 1/2
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Mike Maione CCC
(@Chef2ChefCater) reported
@ShawInfo can you please let me know how long this #OutageUpdate will be in St. Albert??? On a day that we are supposed to be virtually communicating with family, we have no #WiFi Nice issue prevention shaw! I we have no option but to burn up data and have no TV.