Shaw Outage Report in Sooke, British Columbia
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The latest reports from users having issues in Sooke come from postal codes V9Z.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Sooke, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Sooke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (56%)
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TV (17%)
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Total Blackout (11%)
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Wi-fi (9%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Sooke, British Columbia
The most recent Shaw outage reports came from the following cities: Sooke.
| City | Problem Type | Report Time |
|---|---|---|
 Sooke |
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| Sooke |
Internet | |
| Sooke |
Internet | |
| Sooke |
Internet | |
| Sooke |
Internet | |
| Sooke |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Shaw Issues Reports Near Sooke, British Columbia
Latest outage, problems and issue reports in Sooke and nearby locations:
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H. Neal Cropper
(@RealNealDeal) reported
from
Metchosin, British Columbia
It's clear to me after three days of terrible service that @ShawInfo is no longer a capable service provider. I live in a capital city and their services are unreliable and frustrating. Sadly I'm on contract with this bad corporate player who cares not about their customers. #yyj
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Jenn Tranmer
(@vicmomdoc) reported
from
Langford, British Columbia
@antric @TELUS @ShawInfo Yup @ShawInfo asked me to DM. Then I did. Then they didn’t respond. I tried their virtual assistant online. No response either. I get better service in Nicaragua than here. @cbcmarketplace help.
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Jody Klassen
(@bellasugarsega) reported
from
Langford, British Columbia
I was a @Shawhelp customer for 5 years, until today. Cancelling my service and going with Telus instead. Don’t use this company for internet services, all you’ll have is regrets and ****** hardware.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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j4w4d
(@j4w4d) reported
@Shawhelp internet outage at langley since morning. chat support acknowledged the issue. still on info on your website. any updates ?
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David Jackman
(@Taxman0569) reported
@Shawhelp Recordings on the cloud are messed up. Get message already watched. Then says there is a problem. Oddly one recording played back fine.
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Michael Ryan
(@michaeltryan74) reported
@Shawhelp Is there an issue with the BlueCurve guide. Says it isn’t responding and I cannot change the channel.
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Social Distancing Sorcerer
(@SJSorcerer) reported
I'm trying to help my brother, is @RogersHelps the only #internet provider in Ontario that offers subsidized internet for people on #ODSP? They aren't in #ThunderBay and @ShawInfo and @Tbaytel don't seem to. $100+/ month internet as a minimum is kind of brutal for low income.
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michelle
(@closetofree) reported
@Shawhelp My cable sound is way off of the commercials and shows. It's really annoying to watch the sound match with the talking. Ive restarted the boxes and still the same. Please help, thx!
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Paul Bae
(@MrPaulBae) reported
@Shawhelp How do I report excellent customer service? "Daniel SV70" just walked me through a tech issue via online chat and when we ended there was no review option to let his manager know he rocked it. Can you please pass it on?
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Alex M. Chubaty
(@alexchubaty) reported
Lol googling “shaw outage” brings ads to switch to telus fibre… which coincidentally is being installed in the same area as today’s (continued) outage. And nothing of value offered by @Shawhelp to help business and home customers 🙄
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Aniko 😷 for all
(@aniko99) reported
@ShawInfo is there an outage in #yyj ? Is there a way to check status of internet? Thanks!
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sarah
(@sbyerss) reported
@Shawhelp My blue curve box is plugged in and there are no lights on. I’ve unplugged it and reset it from my app… but nothing? Help.
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Trudope
(@socialmediareb1) reported
@Shawhelp No #shaw internet in parts of SW Calgary and west of Calgary since 9am and won’t be fixed until tomorrow. Isn’t that just great!! How can it take 24 hours to fix this service is mind blowing!! #yyc