Shaw

Shaw Outage Report in Sooke, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Sooke, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Sooke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Sooke, British Columbia 04/01/2026 09:05

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (53%)

    Internet (53%)

  2. TV (19%)

    TV (19%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. E-mail (9%)

    E-mail (9%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports Near Sooke, British Columbia

Latest outage, problems and issue reports in Sooke and nearby locations:

  • silverquillgrp SilverQuillCreative (@silverquillgrp) reported from Sooke, British Columbia

    @orchard_leanne And I with @ShawInfo but this merger is not working. @CRTCeng

  • bellasugarsega Jody Klassen (@bellasugarsega) reported from Langford, British Columbia

    I was a @Shawhelp customer for 5 years, until today. Cancelling my service and going with Telus instead. Don’t use this company for internet services, all you’ll have is regrets and ****** hardware.

  • vicmomdoc Jenn Tranmer (@vicmomdoc) reported from Langford, British Columbia

    @antric @TELUS @ShawInfo Yup @ShawInfo asked me to DM. Then I did. Then they didn’t respond. I tried their virtual assistant online. No response either. I get better service in Nicaragua than here. @cbcmarketplace help.

  • RealNealDeal H. Neal Cropper (@RealNealDeal) reported from Metchosin, British Columbia

    It's clear to me after three days of terrible service that @ShawInfo is no longer a capable service provider. I live in a capital city and their services are unreliable and frustrating. Sadly I'm on contract with this bad corporate player who cares not about their customers. #yyj

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • buddhacanvas Jen Snow ୧ʕ•̀ᴥ•́ʔ୨ (@buddhacanvas) reported

    Shaw cable out @Shawhelp chat won’t open, I do not have the patience to wait on hold for an hour+ I’ve unplugged everything, plugged it all back in to get the same damn msgs “connecting to your entertainment experience” for 30min then tighten your cables&restart RDK10000 Repeat

  • socialmediareb1 Trudope (@socialmediareb1) reported

    @Shawhelp No #shaw internet in parts of SW Calgary and west of Calgary since 9am and won’t be fixed until tomorrow. Isn’t that just great!! How can it take 24 hours to fix this service is mind blowing!! #yyc

  • mixdkins mixdkins (@mixdkins) reported

    Anyone else having issues with shaw oilers feed??? Keeps cutting out. Tried sportsnet and cbc. #yeg @Shawhelp

  • ECryptyd Elizabeth (@ECryptyd) reported

    The worst part of upgrading the Cable Tv box is that channel surfing now includes "you're not subscribed to this channel" 🙄 Is there any way to hide unsubscribed channels so I can channel surf in peace or is this just a fun feature of capitalism? @Shawhelp

  • kiddles19 Kylie Vanloo (@kiddles19) reported

    @Shawhelp is service in Calgary down? Been 25 min of no service

  • SoundConstraint SoundConstraints (@SoundConstraint) reported

    @pepermeh @ShawDirect @ShawInfo the site says "Due to the complexity of the incident, it is expected to be resolved by tomorrow morning. We thank you for your continued patience. "

  • devav2 Devaraj (@devav2) reported

    @Shawhelp Nice way of covering up their inconsistent messages across platforms. I think it time to consider alternate service provider #telus

  • aniko99 Aniko 😷 for all (@aniko99) reported

    @ShawInfo is there an outage in #yyj ? Is there a way to check status of internet? Thanks!

  • michaeltryan74 Michael Ryan (@michaeltryan74) reported

    @Shawhelp Is there an issue with the BlueCurve guide. Says it isn’t responding and I cannot change the channel.

  • drevrpg Hodgepodgepoc'oween (@drevrpg) reported

    @Shawhelp are we having an outage in southeast Edmonton?