Shaw Outage Report in Sooke, British Columbia
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The latest reports from users having issues in Sooke come from postal codes V9Z.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Sooke, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Sooke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (53%)
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TV (20%)
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Total Blackout (11%)
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Wi-fi (10%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Sooke, British Columbia
The most recent Shaw outage reports came from the following cities: Sooke.
| City | Problem Type | Report Time |
|---|---|---|
 Sooke |
Internet | |
| Sooke |
Internet | |
| Sooke |
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| Sooke |
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| Sooke |
Phone | |
| Sooke |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Shaw Issues Reports Near Sooke, British Columbia
Latest outage, problems and issue reports in Sooke and nearby locations:
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Jenn Tranmer
(@vicmomdoc) reported
from
Langford, British Columbia
@antric @TELUS @ShawInfo Yup @ShawInfo asked me to DM. Then I did. Then they didn’t respond. I tried their virtual assistant online. No response either. I get better service in Nicaragua than here. @cbcmarketplace help.
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H. Neal Cropper
(@RealNealDeal) reported
from
Metchosin, British Columbia
It's clear to me after three days of terrible service that @ShawInfo is no longer a capable service provider. I live in a capital city and their services are unreliable and frustrating. Sadly I'm on contract with this bad corporate player who cares not about their customers. #yyj
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Canuckisland
(@KShanmcc) reported
@Shawhelp I just got a replacement remote, URC2020. Was able to set up the TV part to turn on and off but nothing else works. No guide, no volume nothing. I looked at the website found no help. Any suggestions? Thanks
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Sha Ne
(@shanestweetsyo) reported
@TELUSsupport It wasn’t (and isn’t) the neighbourhood status, it is my house service. The service drops out ALMOST EVERYNIGHT around midnight and the modem has to be reset in the morning. 10 years with @Shawhelp and never a single issue. 6 months with TELUS and nothing but issues
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Dmitri Ivanenko
(@dmitriivanenko) reported
@ShawInfo who could contact me about a client retention help I'd like to ask for. I am a client, moving to an area in Delta, BC where Shaw internet is not yet available, asking for options to stay on as a Shaw mobile client with 5 lines without losing the current mobile pricing.
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SteveO #SlavaUkraini
(@seesthedanger) reported
@Shawhelp My "Dual Band Wireless USB Adapter" that receives the signal from the Router. Distance and barriers play a part in how good the reception is. The computer must be about 8 years old but I upgraded the adapter years ago with a far better one than stock.
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Ray
(@menard_ray) reported
@Shawhelp If you really want me back, someone there should take the initiative, look up my profile and come back with an offer sufficient to offset the massive inconvenience your poor customer service caused me.
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Bruce McCurdy
(@BruceMcCurdy) reported
@jefflindemulder @Shawhelp Hahaha,. so it turned out. I never did change the channel
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Jeremiah Peters Sr 🇨🇦
(@jeremiahpeters_) reported
@ShawInfo I am a new Shaw Mobile Customer and I tried to get some help with my phone functions at Richmond Center Mall and I got zero help and now I am a discouraged Shaw customer
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Mark Warner
(@MAAWLAW) reported
“Globalive Capital has offered $3.75B to buy back @FreedomMobile… a business Globalive founded in 2008 before selling it to @ShawInfo… in 2016… Last week, Globalive bolstered its bid by announcing a [20-year ] network and spectrum-sharing deal with @Telus…”🤔 #competition
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Candidate for the Prime Minister of Canada
(@WerdEmUp) reported
from
Calgary, Alberta
@Shawhelp Never unplug the power when doing a firmware update. No wonder you deprecate so many device models.
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Benji Klassen
(@benjimenk) reported
@Shawhelp imaging having a 400ft cat 5 cable running through your yard (above ground) for 18+ months and not being able to get any help on when the line will be buried or the original line repaired