Shaw Outage Report in Sooke, British Columbia
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Sooke, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Sooke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 19: Problems at Shaw
Shaw is having issues since 09:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (63%)
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TV (14%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (5%)
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Phone (1%)
Live Outage Map Near Sooke, British Columbia
The most recent Shaw outage reports came from the following cities: Langford.
| City | Problem Type | Report Time |
|---|---|---|
 Langford |
Wi-fi | |
| Langford |
Internet | |
| Sooke |
Internet | |
| Sooke |
Internet | |
| Sooke |
Internet | |
| Sooke |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Sooke, British Columbia
Latest outage, problems and issue reports in Sooke and nearby locations:
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SilverQuillCreative
(@silverquillgrp) reported
from
Sooke, British Columbia
@orchard_leanne And I with @ShawInfo but this merger is not working. @CRTCeng
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CanadiansForBiden
(@BidenCanadians) reported
from
Colwood, British Columbia
@Shawhelp is there a known internet issue?
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Jody Klassen
(@bellasugarsega) reported
from
Langford, British Columbia
I was a @Shawhelp customer for 5 years, until today. Cancelling my service and going with Telus instead. Don’t use this company for internet services, all you’ll have is regrets and ****** hardware.
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Jenn Tranmer
(@vicmomdoc) reported
from
Langford, British Columbia
@antric @TELUS @ShawInfo Yup @ShawInfo asked me to DM. Then I did. Then they didn’t respond. I tried their virtual assistant online. No response either. I get better service in Nicaragua than here. @cbcmarketplace help.
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H. Neal Cropper
(@RealNealDeal) reported
from
Metchosin, British Columbia
It's clear to me after three days of terrible service that @ShawInfo is no longer a capable service provider. I live in a capital city and their services are unreliable and frustrating. Sadly I'm on contract with this bad corporate player who cares not about their customers. #yyj
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Christina Workman - WP Contributor
(@AmethystAnswers) reported
@Shawhelp internet is down and sounds like half my neighbourhood is having the same issue. #mckenzietowne in #yyc no issues reported on support page. What’s going on?
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The G.F. Liverpool™©
(@gliverpool9966) reported
@Shawhelp So far no major issues with BlueCurve TV on the Chrome. Just a minor re-connection hiccup that is all early this afternoon.
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Phao
(@PhaoMusic) reported
@Shawhelp I have since Thursday. Still no answers. If you’ve got a number with a person who would actually care or help...feel free to DM.
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cindershadow
(@cindershad0w) reported
Hey @ShawInfo I am a youtube streamer, and have had service from you for years At night, your service is not longer stable enough for me to stream. I have done this for over 2 years, I need help ASAP My plans tonight are to stream, but your service is preventing it. HELP!
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Monika
(@monikakazar) reported
@Shawhelp is there an outage in Shawnessy/Evergreen for internet right now? Unable to connect and have reset everything and still nothing
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Eric
(@wesicks) reported
@Shawhelp seems like there is an outage in Calgary (Varsity) - intermittent at best.
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Andrew McKay
(@WildEagle) reported
@Shawhelp Is there an outage downtown Calgary right now?
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Ralffy
(@Ralffy6) reported
@Shawhelp Worst service, Why do you keep booking appointments if the technician is going to cancel and cancel in-between the time allotted
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Ralffy
(@Ralffy6) reported
@Shawhelp @YMattspokemon But you still don't help, I have two technician cancel. Is this how you do business now
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The G.F. Liverpool™©
(@gliverpool9966) reported
@Shawhelp So far everything is good with BlueCurve TV on the Chrome. Only thing that is odd is that I had to power-cycle my Gateway modem to get my network printer back online this morning.