Shaw

Shaw Outage Report in Sooke, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Sooke, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Sooke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Sooke, British Columbia 08/18/2025 10:50

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Sooke, British Columbia

The most recent Shaw outage reports came from the following cities: Sooke.

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City Problem Type Report Time
CanadaSooke Internet
CanadaSooke Internet
CanadaSooke TV
CanadaSooke E-mail
CanadaSooke Internet
CanadaSooke Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Sooke, British Columbia

Latest outage, problems and issue reports in Sooke and nearby locations:

  • silverquillgrp SilverQuillCreative (@silverquillgrp) reported from Sooke, British Columbia

    @orchard_leanne And I with @ShawInfo but this merger is not working. @CRTCeng

  • vicmomdoc Jenn Tranmer (@vicmomdoc) reported from Langford, British Columbia

    @antric @TELUS @ShawInfo Yup @ShawInfo asked me to DM. Then I did. Then they didn’t respond. I tried their virtual assistant online. No response either. I get better service in Nicaragua than here. @cbcmarketplace help.

  • bellasugarsega Jody Klassen (@bellasugarsega) reported from Langford, British Columbia

    I was a @Shawhelp customer for 5 years, until today. Cancelling my service and going with Telus instead. Don’t use this company for internet services, all you’ll have is regrets and ****** hardware.

  • BidenCanadians CanadiansForBiden (@BidenCanadians) reported from Colwood, British Columbia

    @Shawhelp is there a known internet issue?

  • RealNealDeal H. Neal Cropper (@RealNealDeal) reported from Metchosin, British Columbia

    It's clear to me after three days of terrible service that @ShawInfo is no longer a capable service provider. I live in a capital city and their services are unreliable and frustrating. Sadly I'm on contract with this bad corporate player who cares not about their customers. #yyj

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • asmallteapot ellen teapot 🇨🇦🇺🇸🏳️‍⚧️ (@asmallteapot) reported

    @Shawhelp Hi Kyle, thanks for the reply. Any new updates on the outage in Port Moody/Coquitlam? The webpage hasn’t been updated since 14:12, about two hours ago

  • LesIsMore1 Les Stelmach 🇨🇦🇺🇦 (@LesIsMore1) reported

    @Shawhelp we have have at least 7 automated spam calls (purporting to come from Amazon) in last 45 min. Show as unknown name, unknown number so your selective call blocking service doesn’t work. Your algo doesn’t seem to be catching it either.

  • oldmanolddog Eric (@oldmanolddog) reported

    @Shawhelp When are you going to provide any information on the outage in Coquitlam? 45 minutes ago I was told Shaw was aware and to follow the outage page for updates - not only no updates, it doesn't even show up in your outages. Our entire neighborhood is out.

  • jeman87 Anonmaly (@jeman87) reported

    @RLall28 @Shawhelp 81 reports of Shaw down in Vancouver in the last 5 minutes

  • asmallteapot ellen teapot 🇨🇦🇺🇸🏳️‍⚧️ (@asmallteapot) reported

    @Shawhelp @Che_rry11 Nope there is definitely a major outage in Port Moody

  • PabloVidetto Pablo Videtto (@PabloVidetto) reported

    @Shawhelp My internet/tv service is not working. It has been on and off since yesterday morning. I sent a meesahe but no responses....

  • Treks4life Monica Millin (@Treks4life) reported

    @Shawhelp @Che_rry11 Internet is down here (border BBY & COQ). Done the troubleshooting. No resolution. Modem is blinking amber.

  • TrixieLeRue Cԋαɳƚҽʅʅҽ EE Mιʅʅҽɾ ™💚💛 (@TrixieLeRue) reported

    @Shawhelp no cable on the south side. Done all the trouble shooting. 👎

  • HealEstate HealEstate (@HealEstate) reported

    @Shawhelp massive outage in port moody/burquitlam area reported. Shaw said they will fix it in 30 minutes

  • BenJamms_ B (@BenJamms_) reported

    Damn @ShawInfo your internet is garbage