Shaw

Shaw Outage Report in Sidney, British Columbia

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The latest reports from users having issues in Sidney come from postal codes V8L.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Sidney, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Sidney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Sidney, British Columbia 02/05/2023 08:45

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  • Internet 61.20% Internet
  • TV 13.66% TV
  • Wi-fi 13.13% Wi-fi
  • Total Blackout 6.44% Total Blackout
  • E-mail 4.26% E-mail
  • Phone 1.31% Phone

Live Outage Map Near Sidney, British Columbia

The most recent Shaw outage reports came from the following cities: Pender Island, Sidney, Saanichton and Cobble Hill.

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CanadaPender Island TV
CanadaPender Island TV
CanadaSidney TV
CanadaSaanichton Wi-fi
CanadaSaanichton Internet
CanadaSidney TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Shaw Issues Reports Near Sidney, British Columbia

Latest outage, problems and issue reports in Sidney and nearby locations:
  • KTKCAD KTKCAD (@KTKCAD) reported from Saanich, British Columbia

    @FP_Champagne as a @ShawInfo internet customer we also receive a fair mobile plan 25G for $25.Please be sure the monopoly gouging gang grandfather these contracts.Canada pays the highest mobile rates in the world yet subsidize the carriers with tax breaks with our $ 😡 not keen

  • deaftravel Lisa Anderson🇨🇦🏳️‍🌈 (@deaftravel) reported from Saanich, British Columbia

    @Shawhelp what’s up w Shaw internet in Cadboro Bay? Internet is down.

  • hainzy26 Chris (@hainzy26) reported from Saanich, British Columbia

    @Shawhelp Bluecurve appears to be down in a few places around town. What happened?

  • IanGFoss Ian Foss (@IanGFoss) reported from Sidney, British Columbia

    Hey @Shawhelp is there an outage in Sidney? I am having trouble getting back online after the power outage…

  • candrie Cindy Andrie 🏳️‍🌈 (@candrie) reported from Saanich, British Columbia

    Anyone else in #yyj internet going up and down in this heat. Specifically with @Shawhelp ?

  • ES_Studios Christopher Woudstra (@ES_Studios) reported from Pender Island, British Columbia

    @Shawhelp @ShawInfo so I took all the steps advised via an offline DM help desk session...after 2 hours of wasted time the only answer given to me was an upgrade? Apparently we have a 1Mbps/0 internet speed for $66! And I can “upgrade” to 5/1? And that’s my best option?

  • laurelcmc Laurel McIntyre (@laurelcmc) reported from Sidney, British Columbia

    @Shawhelp Trying day for my neighbors & business folks on the Saanich Peninsula. I was 12 minutes on hold to report this major outage - not good. However it was resolved within 10 minutes of reporting. Good.

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp hello. Having problems signing into email. Changed my password through myshaw, and now iPhone is saying incorrect password, when I enter the new updated password

  • PatrickSeward patrickseward (@PatrickSeward) reported from Saanich, British Columbia

    @Shawhelp Well, #shawcable changed their plans, now all customers get the same great prices, or so they say. Not only do I feel cheated as a 20+ year customer when new ones got the best prices, now I get the privledge of paying more money, not less. Supervisor please!

  • swonder77 Steve (@swonder77) reported from North Saanich, British Columbia

    @Shawhelp on demand not working for a few days now , but you managed to send me my bill. Good luck collecting my payment. 🤬

  • swonder77 Steve (@swonder77) reported from Sidney, British Columbia

    @Shawhelp 2 weeks now without Shaw open at our usual location . Sent 2 DM’s. Lousy service. So tried of using my data. 🤬

  • Ecolofty E C O L O F T Y your #1 green insulation solution (@Ecolofty) reported from Central Saanich, British Columbia

    @ShawInfo Hi there, I’m hoping somebody from your billing department can get a hold of me ASAP. We are contacting you on behalf of my elderly parents who have spent at least the last 6 months on Shaw Internet w/ literally no coverage in their house. We need a resolution today🙏

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp the tech came today and gave me a new modem. The password they gave me isn’t working!! Help!!

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp unfortunate mistake happened tonight and I couldn’t make my appointment with your tech, he proceeded to call me and lecture me about how they don’t get paid to wait. Great service!! Because we all get paid to wait around when they don’t show up when they’re supposed to

  • tysoup Ty_soup (@tysoup) reported from Saanich, British Columbia

    @Shawhelp your store front services in Victoria are incredibly terrible!! I sat in the phone all night with you guys trying to get my cable box fixed. You said go to the store front a new box will be ready for pickup.. I’m now wait an HOUR in this store to switch the box!

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS

  • holtyny Ian holt (@holtyny) reported from Brentwood Bay, British Columbia

    @TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...

  • dbkettlewell David Kettlewell (@dbkettlewell) reported from Central Saanich, British Columbia

    @Shawhelp I can’t get my UFC PPV to work and I’m on hold with Shaw. Help!!

  • EvanLeeson Evan Leeson (@EvanLeeson) reported from Saanich, British Columbia

    @Shawhelp It's too bad, you should be proactive, given the price is the same, there's no additional input cost for Shaw, and you have a happier client. Might offset some if the damage being done to Shaw's rep due to the customer service roll-back over the last few years. #shareholdersfirst

  • EvanLeeson Evan Leeson (@EvanLeeson) reported from Saanich, British Columbia

    @Shawhelp you guys have gone from heroes to zeroes on customer service. My chat queue estimate expired fifteen minutes ago. Where are all the cheerful people I used to talk to on the phone who worked here in Victoria.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:
  • WCGamez 🍁SouthShores🍁 (@WCGamez) reported

    I’ve subscribed to @TSN_Sports TSN+ for about a month now and had nothing but issues with a few of the “+” channels. I’ve sent off requests for help with zero replies from TSN and my ISP @Shawhelp says my Gig+ internet has no issues at all. TSN streaming is a waste of money

  • BBBoris BBBøris 大きくて悪い (@BBBoris) reported

    @Shawhelp is Edmonton service out?

  • rpetti Rob Petti (@rpetti) reported

    @Shawhelp is there a known internet outage in the Lincoln park area of Calgary right now?

  • InsanelyHealthy Insanely Healthy (@InsanelyHealthy) reported

    @ShawInfo This building has your name on it. Do you support men invading female spaces?

  • BucklesandBulls Buckles and Bulls Brands Inc. (@BucklesandBulls) reported

    @ShawInfo why is your cable service so inconsistent and can't stream?

  • Kas3er4 Kasper (@Kas3er4) reported

    @Shawhelp @hartreef_singh Service restored

  • hartreef_singh Hartreef Singh (@hartreef_singh) reported

    @Kas3er4 @Shawhelp Shaw wifi is down northeast side?

  • danjeremyn Dan Jeremy Navarro (@danjeremyn) reported

    @Shawhelp My internet is down at Northeast Calgary. Wifi box stuck at flashing green. Restarted the router already

  • DantheKanadian Dan (@DantheKanadian) reported

    @Shawhelp I tried messaging you and your agent River just took off without any further help.

  • Kas3er4 Kasper (@Kas3er4) reported

    @Shawhelp My Shaw Chat is not working. My wifi box is stuck on flashing green after resetting from solid red.