Shaw outages and service status in Colwood, British Columbia
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Full Outage Map
- Shaw generated 0 outage signals in the last 24 hours around Colwood, including 0 direct reports.
- The most common problems reported in this area mention E-mail, TV, and Internet.
- E-mail (40%)
- TV (40%)
- Internet (20%)
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Problems in the last 24 hours in Colwood, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Colwood, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Colwood, British Columbia
The most recent Shaw outage reports came from the following cities: Victoria.
| City | Problem Type | Report Time |
|---|---|---|
 Victoria
|
10 days ago | |
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Victoria
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10 days ago | |
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Victoria
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Internet | 10 days ago |
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Victoria
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TV | 11 days ago |
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Victoria
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TV | 27 days ago |
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Victoria
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Internet | 1 month ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Shaw Issues Reports Near Colwood, British Columbia
Latest outage, problems and issue reports in Colwood and nearby locations:
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Ian holt (@holtyny) reported from Brentwood Bay, British Columbia@TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...
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Ian holt (@holtyny) reported from Victoria, British Columbia@TELUS @TELUSsupport as long as this keeps going on I will advise our new neighbours to go to @Shawhelp a lady yesterday was having problems with telus to move in next month so now she is calling shaw this morning. Shaw as been brilliant.
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David Kettlewell (@dbkettlewell) reported from Central Saanich, British Columbia@Shawhelp I can’t get my UFC PPV to work and I’m on hold with Shaw. Help!!
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Daisy Gal (@Dadadaisygal) reported from Victoria, British Columbia@Shawhelp is there an outage in Victoria currently? If so how long till it’s back up?
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Evan Leeson (@EvanLeeson) reported from Saanich, British Columbia@Shawhelp It's too bad, you should be proactive, given the price is the same, there's no additional input cost for Shaw, and you have a happier client. Might offset some if the damage being done to Shaw's rep due to the customer service roll-back over the last few years. #shareholdersfirst
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E C O L O F T Y your #1 green insulation solution (@Ecolofty) reported from Central Saanich, British Columbia@ShawInfo Hi there, I’m hoping somebody from your billing department can get a hold of me ASAP. We are contacting you on behalf of my elderly parents who have spent at least the last 6 months on Shaw Internet w/ literally no coverage in their house. We need a resolution today🙏
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Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from Victoria, British ColumbiaOne thing we can't lose in the @Rogers @ShawInfo buyout is the excellent customer service at @freedomsupport. So much better than the rest.
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SilverQuillCreative (@silverquillgrp) reported from Sooke, British Columbia@orchard_leanne And I with @ShawInfo but this merger is not working. @CRTCeng
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Jenn Tranmer (@vicmomdoc) reported from Langford, British Columbia@antric @TELUS @ShawInfo Yup @ShawInfo asked me to DM. Then I did. Then they didn’t respond. I tried their virtual assistant online. No response either. I get better service in Nicaragua than here. @cbcmarketplace help.
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Erin Frances Fisher (@wrongasparagus) reported from Victoria, British ColumbiaHello @Shawhelp the internet is down again! From your site it doesn't look like a scheduled outage
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patrickseward (@PatrickSeward) reported from Saanich, British Columbia@Shawhelp Well, #shawcable changed their plans, now all customers get the same great prices, or so they say. Not only do I feel cheated as a 20+ year customer when new ones got the best prices, now I get the privledge of paying more money, not less. Supervisor please!
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Ty_soup (@tysoup) reported from Saanich, British Columbia@Shawhelp your store front services in Victoria are incredibly terrible!! I sat in the phone all night with you guys trying to get my cable box fixed. You said go to the store front a new box will be ready for pickup.. I’m now wait an HOUR in this store to switch the box!
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CanadiansForBiden (@BidenCanadians) reported from Colwood, British Columbia@Shawhelp is there a known internet issue?
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Evan Leeson (@EvanLeeson) reported from Saanich, British Columbia@Shawhelp you guys have gone from heroes to zeroes on customer service. My chat queue estimate expired fifteen minutes ago. Where are all the cheerful people I used to talk to on the phone who worked here in Victoria.
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ConnorEdwards.eth (@connoredwards) reported from Victoria, British ColumbiaHey @ShawHelp, when will Outage # INC0996046 be resolved? I need to do some work here…
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Lisa Anderson🇨🇦🏳️🌈 (@deaftravel) reported from Saanich, British Columbia@Shawhelp what’s up w Shaw internet in Cadboro Bay? Internet is down.
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Cindy Andrie 🏳️🌈 (@candrie) reported from Saanich, British ColumbiaAnyone else in #yyj internet going up and down in this heat. Specifically with @Shawhelp ?
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H. Neal Cropper (@RealNealDeal) reported from Metchosin, British ColumbiaIt's clear to me after three days of terrible service that @ShawInfo is no longer a capable service provider. I live in a capital city and their services are unreliable and frustrating. Sadly I'm on contract with this bad corporate player who cares not about their customers. #yyj
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KTKCAD (@KTKCAD) reported from Saanich, British Columbia@FP_Champagne as a @ShawInfo internet customer we also receive a fair mobile plan 25G for $25.Please be sure the monopoly gouging gang grandfather these contracts.Canada pays the highest mobile rates in the world yet subsidize the carriers with tax breaks with our $ 😡 not keen
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Chris (@hainzy26) reported from Saanich, British Columbia@Shawhelp Bluecurve appears to be down in a few places around town. What happened?
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Don T Beakunt (@truebusterflash) reported@Shawhelp Your link says outages are unavailable. wtf?
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D (@superdaddoo) reportedPSA: Filed a CCTS complaint against @Rogers & Shaw (@ShawInfo) today. Shaw/Rogers has stated that their internet infrastructure in my community is unable to provide the 2Gbps download speeds during peak times. 50% to 70% bandwidth loss in peak times. But charging people for it.
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Marty Chan (@Marty_Chan) reported@Shawhelp Is there an outage in Edmonton? I am in Forest Heights and my internet is out. I rebooted the router twice. No luck.
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Chris (@PoCoello) reported@Shawhelp internet outage in poco?? Flashing yellow light 78 people in tech support queue and your ai is useless
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Dr, Myr,, Gov Gölök Buday - Chief Sitting Gölök (@buday4vancouver) reportedSeems @ShawInfo with @Rogers has a constant circulation in blue screens that would make Microsoft blush. Somehow their support procedures only work when their on the phone (suspicious). #techsupport #rogerscable #sharcable
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Ugabug (@MaryPChipman) reported@Shawhelp We did it all. It turned out Shaw hadn't properly registered the devices. 2 hours spent on the 'easy swap out' new modem (1 hr w tech support). Worse problems with the TV swapout, still unresolved. 1 hr trying everything, 1 hr waiting for tech support, 1 hour w it. New box needed
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Guy_Barnabe (@GuyBarnabe) reported@Shawhelp problems with ABC this morning in Winnipeg: XRE-031 37 This channel is temporarily unavailable…. Tried on multiple terminals and via Rogers watch-online website…
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Curtis Tomiuk (@TomiukCurtis) reportedHey @Shawhelp why has my internet gone down 2 times in the last week? Not very impressed.
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Bella Bee (@SmileyYYC) reportedWTF .@shawhelp ????? You decide to go down during #HockeyDayInCanada ! 😡
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Lindsay I.R Wiebe (@LindsayWiebeRD) reported@Shawhelp It shouldn’t be a persistent problem to have wifi outages everyday. It’s becoming too much of a problem when I’m covering the cost of a service you provide for over $100 a month.