Shaw Outage Report in Colwood, British Columbia
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
Problems in the last 24 hours in Colwood, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Colwood, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
- Internet (55%)
- TV (18%)
- Wi-fi (11%)
- E-mail (9%)
- Total Blackout (6%)
- Phone (2%)
Live Outage Map Near Colwood, British Columbia
The most recent Shaw outage reports came from the following cities: Victoria, and Saanichton.
| City | Problem Type | Report Time |
|---|---|---|
 Victoria
|
Wi-fi | 4 days ago |
|
Victoria
|
TV | 12 days ago |
|
Victoria
|
12 days ago | |
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Victoria
|
12 days ago | |
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Victoria
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12 days ago | |
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Victoria
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12 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Shaw Issues Reports Near Colwood, British Columbia
Latest outage, problems and issue reports in Colwood and nearby locations:
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patrickseward (@PatrickSeward) reported from Saanich, British Columbia@Shawhelp Well, #shawcable changed their plans, now all customers get the same great prices, or so they say. Not only do I feel cheated as a 20+ year customer when new ones got the best prices, now I get the privledge of paying more money, not less. Supervisor please!
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Chris (@hainzy26) reported from Saanich, British Columbia@Shawhelp Bluecurve appears to be down in a few places around town. What happened?
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Ian holt (@holtyny) reported from Victoria, British Columbia@TELUS @TELUSsupport as long as this keeps going on I will advise our new neighbours to go to @Shawhelp a lady yesterday was having problems with telus to move in next month so now she is calling shaw this morning. Shaw as been brilliant.
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SilverQuillCreative (@silverquillgrp) reported from Sooke, British Columbia@orchard_leanne And I with @ShawInfo but this merger is not working. @CRTCeng
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ConnorEdwards.eth (@connoredwards) reported from Victoria, British ColumbiaHey @ShawHelp, when will Outage # INC0996046 be resolved? I need to do some work here…
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Ian holt (@holtyny) reported from Brentwood Bay, British Columbia@TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...
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H. Neal Cropper (@RealNealDeal) reported from Metchosin, British ColumbiaIt's clear to me after three days of terrible service that @ShawInfo is no longer a capable service provider. I live in a capital city and their services are unreliable and frustrating. Sadly I'm on contract with this bad corporate player who cares not about their customers. #yyj
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Evan Leeson (@EvanLeeson) reported from Saanich, British Columbia@Shawhelp It's too bad, you should be proactive, given the price is the same, there's no additional input cost for Shaw, and you have a happier client. Might offset some if the damage being done to Shaw's rep due to the customer service roll-back over the last few years. #shareholdersfirst
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Lisa Anderson🇨🇦🏳️🌈 (@deaftravel) reported from Saanich, British Columbia@Shawhelp what’s up w Shaw internet in Cadboro Bay? Internet is down.
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Evan Leeson (@EvanLeeson) reported from Saanich, British Columbia@Shawhelp you guys have gone from heroes to zeroes on customer service. My chat queue estimate expired fifteen minutes ago. Where are all the cheerful people I used to talk to on the phone who worked here in Victoria.
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Daisy Gal (@Dadadaisygal) reported from Victoria, British Columbia@Shawhelp is there an outage in Victoria currently? If so how long till it’s back up?
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KTKCAD (@KTKCAD) reported from Saanich, British Columbia@FP_Champagne as a @ShawInfo internet customer we also receive a fair mobile plan 25G for $25.Please be sure the monopoly gouging gang grandfather these contracts.Canada pays the highest mobile rates in the world yet subsidize the carriers with tax breaks with our $ 😡 not keen
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Ty_soup (@tysoup) reported from Saanich, British Columbia@Shawhelp your store front services in Victoria are incredibly terrible!! I sat in the phone all night with you guys trying to get my cable box fixed. You said go to the store front a new box will be ready for pickup.. I’m now wait an HOUR in this store to switch the box!
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Jody Klassen (@bellasugarsega) reported from Langford, British ColumbiaI was a @Shawhelp customer for 5 years, until today. Cancelling my service and going with Telus instead. Don’t use this company for internet services, all you’ll have is regrets and ****** hardware.
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Jenn Tranmer (@vicmomdoc) reported from Langford, British Columbia@antric @TELUS @ShawInfo Yup @ShawInfo asked me to DM. Then I did. Then they didn’t respond. I tried their virtual assistant online. No response either. I get better service in Nicaragua than here. @cbcmarketplace help.
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Erin Frances Fisher (@wrongasparagus) reported from Victoria, British ColumbiaHello @Shawhelp the internet is down again! From your site it doesn't look like a scheduled outage
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Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from Victoria, British ColumbiaOne thing we can't lose in the @Rogers @ShawInfo buyout is the excellent customer service at @freedomsupport. So much better than the rest.
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David Kettlewell (@dbkettlewell) reported from Central Saanich, British Columbia@Shawhelp I can’t get my UFC PPV to work and I’m on hold with Shaw. Help!!
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E C O L O F T Y your #1 green insulation solution (@Ecolofty) reported from Central Saanich, British Columbia@ShawInfo Hi there, I’m hoping somebody from your billing department can get a hold of me ASAP. We are contacting you on behalf of my elderly parents who have spent at least the last 6 months on Shaw Internet w/ literally no coverage in their house. We need a resolution today🙏
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Cindy Andrie 🏳️🌈 (@candrie) reported from Saanich, British ColumbiaAnyone else in #yyj internet going up and down in this heat. Specifically with @Shawhelp ?
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Carrie in Cochrane (@ClearSkiesAB) reported@Shawhelp Thanks - still not back at our house. Hopefully they are putting in a permanent fix so that this does not keep happening.
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DrMJW (@DrMJW) reported@Shawhelp Get someone who knows how to change my shawhosting pymt. I've tried for 6 days & today I got sent back to tech support 4x but then sent to billing then back to tech. HELP. I only have 4 more days before you take down my website. The last guy said I type too slow.
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YeeAmFam (@yeeamfam) reportedHow will the @Rogers @ShawInfo merger impact Shaw resellers? So far I've only found 2 resellers that service my address from Shaw and one (by accident) from Rogers. Will I have at least 3 to choose from or will it be merged down to 1 to choose from?
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Basking lizard 🦎 (@liz_baskin) reported@Shawhelp It's been great. No outtages, great service, less money, **** shaw.
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Air 🐳🐋 (@TwittleAir) reported@IanSeggie @Shawhelp @TELUS good luck for better speeds, but if it's customer service - none are good
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Devils Advocate (@TamaraMystery) reported@Shawhelp @KanicaKhosla Kindly tell me how your staff can lie to customers when dealing in-store face to face & the customer has no recourse due to a conversation not being recorded.
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Ashley Wiebe (@CrashleyW) reportedIs anyone else having issues with their shaw TV this morning? Devices are working fine but neither of my TV's on my Gateway are working - been like that since at least 5. @Shawhelp
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Daniel J. Weeks (@DanielJWeeks1) reported@Shawhelp for the past 3 weeks the TV picture quality has been so poor that it is impossible to watch anything.
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Carrie in Cochrane (@ClearSkiesAB) reported@Shawhelp internet and tv not working in Millwoods. Again. When will this be fixed? And why does it keep failing?
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Mylo (@Mylo27606941) reported@Shawhelp all my Shaw services are down(internet, tv)! When will the services be restored? I live at Edmonds Burnaby.