Shaw

Shaw Outage Report in Hope Bay, Canada

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Hope Bay, Canada

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Hope Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Hope Bay, Canada 01/24/2026 12:30

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Hope Bay, Canada

The most recent Shaw outage reports came from the following cities: Sidney.

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City Problem Type Report Time
CanadaSidney TV
CanadaSidney TV
CanadaSidney E-mail
CanadaSidney E-mail
CanadaSidney E-mail
CanadaSidney E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Hope Bay, Canada

Latest outage, problems and issue reports in Hope Bay and nearby locations:

  • MetalBlonde Karina Halle (on hiatus) (@MetalBlonde) reported from Ganges, British Columbia

    Now of course it’s this shady as **** SSI @shawhelp rep that’s asking for this money, that was never agreed on before. So yeah...we’re starting to think this is a bribe. What are you going to do about this @shawhelp? Pretty sure this is illegal. Anyone else ever had this issue?

  • MetalBlonde Karina Halle (on hiatus) (@MetalBlonde) reported from Ganges, British Columbia

    @sadsirensong @MsYouDoYou @Shawhelp I will say that we agreed on a price in September. It was never 5K and we knew they would have to run poles and cables. But Scott hounds this woman to get any info and she changes the price each time. And now she’s quoting 5K with no basis and it’s been 5 months and nothing.,.

  • p39mom Doreen (@p39mom) reported from Pender Island, British Columbia

    @Shawhelp Hello Shaw, I’m on Pender Island on Magic Lake and my wifi isn’t working and hasn’t been all day. It has been spotty for the last few days. I believe you are aware there is a problem but could you update me when it will be repaired.

  • p39mom Doreen (@p39mom) reported from Pender Island, British Columbia

    @Shawhelp Many thanks. My daughter isn’t on twitter but operates Our Little Flower Company in GRanville Island Market. I said I would contact you. Their internet has been down about 2 hours and they cannot use their POS system. Her contact number is 604-816-9753 if you can help them out

  • Captnwilly Bill Perry (@Captnwilly) reported from Ganges, British Columbia

    @Shawhelp For over a week now I have had problems with the TV pixelating and the sound cracking. Have had a online chat and a telephone call. The telephone call got cut off but nobody called back. Any suggestions.

  • swonder77 Steve (@swonder77) reported from North Saanich, British Columbia

    @Shawhelp on demand not working for a few days now , but you managed to send me my bill. Good luck collecting my payment. 🤬

  • laurelcmc Laurel McIntyre (@laurelcmc) reported from Sidney, British Columbia

    @Shawhelp Trying day for my neighbors & business folks on the Saanich Peninsula. I was 12 minutes on hold to report this major outage - not good. However it was resolved within 10 minutes of reporting. Good.

  • MetalBlonde Karina Halle (on hiatus) (@MetalBlonde) reported from Ganges, British Columbia

    Do you know how damn frustrating this has been @Shawhelp ? And that every time we try to speak to a superior, she won’t let us. That she’s been dicking us around since September 10th. Changing the price on a whim. Promising to get things done, never doing so. Now a $5K bribe...

  • swonder77 Steve (@swonder77) reported from Sidney, British Columbia

    @Shawhelp 2 weeks now without Shaw open at our usual location . Sent 2 DM’s. Lousy service. So tried of using my data. 🤬

  • MetalBlonde Karina Halle (on hiatus) (@MetalBlonde) reported from Ganges, British Columbia

    We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • KDukewich Dr Kristie Dukewich (@KDukewich) reported

    @Shawhelp I’m in South Cambie with internet, phone, TV. Outage page says it’s a power issue, but I have power. Last update on outage page was 4 hours ago. What’s the timeline? I have work to do!!

  • KennyNguyen0829 Kenny Nguyen (@KennyNguyen0829) reported

    @Shawhelp Is there a service outage? I have no internet connection.

  • maddytwocock Madeleine🇨🇦🏳️‍🌈🇺🇦(she/her) (@maddytwocock) reported

    @Shawhelp Services all down in vancouver BC :(

  • L_For_Short L is short for something (@L_For_Short) reported

    @Shawhelp I hate Shaw. I hate your tech support, I hate your service. Full service outage since yesterday. I NEED internet for work. Slip filing deadlines are Tuesday but no one can come check until Thursday. What if this happens in tax season???

  • tslevi Tommy Levi (@tslevi) reported

    @KDukewich @Shawhelp Forget it. Similar situation (not even a power outage) and the page promised an update at 10:51am. It's now past 2, no service, no updates. The help account just tells us to check the page for updates. That has no information or updates

  • tslevi Tommy Levi (@tslevi) reported

    @Shawhelp Have you confirmed it's not a hydro issue? And if it is can you let us know which one to follow?

  • Mmmandylion Mandy H (@Mmmandylion) reported

    @Shawhelp if I wanted terrible wifi I would have stuck with SaskTel, what gives lately?? It’s painful to be charged for this 💰

  • vancity_nat Natalie (@vancity_nat) reported

    @Shawhelp Tv down in Kerrisdale. I see others have the same issue. Any ETA?

  • koppelintov Koppelintov (@koppelintov) reported

    @Shawhelp Why not put that on your outage notices?

  • glenn_sherriff Glenn Sherriff (@glenn_sherriff) reported

    @Shawhelp Cable TV is down in Vancouver area