Shaw Outage Report in Hope Bay, Canada
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Hope Bay, Canada
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Hope Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (54%)
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TV (16%)
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Wi-fi (11%)
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Total Blackout (10%)
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E-mail (8%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Shaw Issues Reports Near Hope Bay, Canada
Latest outage, problems and issue reports in Hope Bay and nearby locations:
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Doreen
(@p39mom) reported
from
Pender Island, British Columbia
@Shawhelp Hello Shaw, I’m on Pender Island on Magic Lake and my wifi isn’t working and hasn’t been all day. It has been spotty for the last few days. I believe you are aware there is a problem but could you update me when it will be repaired.
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Bill Perry
(@Captnwilly) reported
from
Ganges, British Columbia
@Shawhelp For over a week now I have had problems with the TV pixelating and the sound cracking. Have had a online chat and a telephone call. The telephone call got cut off but nobody called back. Any suggestions.
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Karina Halle (on hiatus)
(@MetalBlonde) reported
from
Ganges, British Columbia
Now of course it’s this shady as **** SSI @shawhelp rep that’s asking for this money, that was never agreed on before. So yeah...we’re starting to think this is a bribe. What are you going to do about this @shawhelp? Pretty sure this is illegal. Anyone else ever had this issue?
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Karina Halle (on hiatus)
(@MetalBlonde) reported
from
Ganges, British Columbia
We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K
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Steve
(@swonder77) reported
from
Sidney, British Columbia
@Shawhelp 2 weeks now without Shaw open at our usual location . Sent 2 DM’s. Lousy service. So tried of using my data. 🤬
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Steve
(@swonder77) reported
from
North Saanich, British Columbia
@Shawhelp on demand not working for a few days now , but you managed to send me my bill. Good luck collecting my payment. 🤬
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Christopher Woudstra
(@ES_Studios) reported
from
Pender Island, British Columbia
@Shawhelp @ShawInfo so I took all the steps advised via an offline DM help desk session...after 2 hours of wasted time the only answer given to me was an upgrade? Apparently we have a 1Mbps/0 internet speed for $66! And I can “upgrade” to 5/1? And that’s my best option?
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Laurel McIntyre
(@laurelcmc) reported
from
Sidney, British Columbia
@Shawhelp Trying day for my neighbors & business folks on the Saanich Peninsula. I was 12 minutes on hold to report this major outage - not good. However it was resolved within 10 minutes of reporting. Good.
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Doreen
(@p39mom) reported
from
Pender Island, British Columbia
@Shawhelp Many thanks. My daughter isn’t on twitter but operates Our Little Flower Company in GRanville Island Market. I said I would contact you. Their internet has been down about 2 hours and they cannot use their POS system. Her contact number is 604-816-9753 if you can help them out
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Karina Halle (on hiatus)
(@MetalBlonde) reported
from
Ganges, British Columbia
@sadsirensong @MsYouDoYou @Shawhelp I will say that we agreed on a price in September. It was never 5K and we knew they would have to run poles and cables. But Scott hounds this woman to get any info and she changes the price each time. And now she’s quoting 5K with no basis and it’s been 5 months and nothing.,.
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Karina Halle (on hiatus)
(@MetalBlonde) reported
from
Ganges, British Columbia
Do you know how damn frustrating this has been @Shawhelp ? And that every time we try to speak to a superior, she won’t let us. That she’s been dicking us around since September 10th. Changing the price on a whim. Promising to get things done, never doing so. Now a $5K bribe...
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Ian Foss
(@IanGFoss) reported
from
Sidney, British Columbia
Hey @Shawhelp is there an outage in Sidney? I am having trouble getting back online after the power outage…
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Emily Gallant
(@emilygallant_) reported
@Shawhelp Our internet has been dropping for the last 2 weeks and you won't give us a credit on our account, and we still have to wait til the end of the week for a tech to get out here to try to fix it. Can't wait for our contract to be up so we can switch providers.
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Markus
(@M4ddysD4ddy) reported
@ShawInfo Why is it that two different customers can call into customer service and ask the same simple question and get two different answers? One results in a positive experience and the other less positive.
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Midnite
(@123midnite) reported
@Shawhelp how come your website doesn’t give a number to call? If our internet is out you want us to pay to use your website service without internet? In a pandemic? With reduced income???
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Cuzi
(@CuzICantStop) reported
@ShawInfo might offer the fastest internet in Alberta, but it’s by far the most unstable too. Yeah, you get speed, but no reliability.
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Adi lally
(@adifood1234) reported
@Outroupistache1 I agree with you Telus sucks when I was with them they were rude unkind and never helpful since switching to @Shawhelp they have been kind been getting awesome service even with @RogersHelps never been happy with these two companies!.
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shea
(@sheaC_3) reported
from
Burnaby, British Columbia
I have had by far the worst customer service experience w: @ShawInfo, I would never recommend.
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Cheryl B. 🇨🇦
(@CherylPrior1) reported
from
Langley, British Columbia
@Shawhelp Why is cable down in Langley?
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Jordan
(@steigercaseih) reported
@Shawhelp @adifood1234 Is shaw able to provide service in Northwestern Alberta on a rural property? Near Peace River? It is a town of 6000 people and has had fibre optic internet for about 3 years now. But for some reason just 5 minutes out of town Telus has a huge dead zone for cellular service.
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Brookie 💖💙💜
(@brookiedj) reported
Hey @Shawhelp Maybe we could start posting to social media when maintenance is supposed to take place? Not everyone looks at the support pages, or is awake during daylight hours. Having my discord calls d/c is annoying when IDK what's going on
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Linda L P
(@leepaquet) reported
@Shawhelp Hello! Our Shaw VOD is not loading - just sits and spins and then eventually comes up with "Failed to load content. Please try again later". Suggestions? Or is it an issue on your end?