Shaw Outage Report in Hope Bay, Canada

Problems in the last 24 hours in Hope Bay, Canada

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Hope Bay, Canada and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

• Internet (54%)
• TV (19%)
• Wi-fi (11%)
• E-mail (9%)
• Total Blackout (6%)
• Phone (2%)

Live Outage Map Near Hope Bay, Canada

The most recent Shaw outage reports came from the following cities: Sidney.

City	Problem Type	Report Time
Sidney	Internet	8 days ago
Sidney	E-mail	8 days ago
Sidney	E-mail	9 days ago
Sidney	Phone	2 months ago
Sidney	TV	3 months ago
Sidney	TV	4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Hope Bay, Canada

Latest outage, problems and issue reports in Hope Bay and nearby locations:

• 
  Laurel McIntyre (@laurelcmc) reported 1 minute ago from Sidney, British Columbia

  @Shawhelp Trying day for my neighbors & business folks on the Saanich Peninsula. I was 12 minutes on hold to report this major outage - not good. However it was resolved within 10 minutes of reporting. Good.

• 
  Karina Halle (on hiatus) (@MetalBlonde) reported 12 minutes ago from Ganges, British Columbia

  Do you know how damn frustrating this has been @Shawhelp ? And that every time we try to speak to a superior, she won’t let us. That she’s been dicking us around since September 10th. Changing the price on a whim. Promising to get things done, never doing so. Now a $5K bribe...

• 
  Doreen (@p39mom) reported 17 minutes ago from Pender Island, British Columbia

  @Shawhelp Hello Shaw, I’m on Pender Island on Magic Lake and my wifi isn’t working and hasn’t been all day. It has been spotty for the last few days. I believe you are aware there is a problem but could you update me when it will be repaired.

• 
  Christopher Woudstra (@ES_Studios) reported 19 minutes ago from Pender Island, British Columbia

  @Shawhelp @ShawInfo so I took all the steps advised via an offline DM help desk session...after 2 hours of wasted time the only answer given to me was an upgrade? Apparently we have a 1Mbps/0 internet speed for $66! And I can “upgrade” to 5/1? And that’s my best option?

• 
  Karina Halle (on hiatus) (@MetalBlonde) reported 20 minutes ago from Ganges, British Columbia

  Now of course it’s this shady as **** SSI @shawhelp rep that’s asking for this money, that was never agreed on before. So yeah...we’re starting to think this is a bribe. What are you going to do about this @shawhelp? Pretty sure this is illegal. Anyone else ever had this issue?

• 
  Steve (@swonder77) reported 23 minutes ago from North Saanich, British Columbia

  @Shawhelp on demand not working for a few days now , but you managed to send me my bill. Good luck collecting my payment. 🤬

• 
  Steve (@swonder77) reported 40 minutes ago from Sidney, British Columbia

  @Shawhelp 2 weeks now without Shaw open at our usual location . Sent 2 DM’s. Lousy service. So tried of using my data. 🤬

• 
  Ian Foss (@IanGFoss) reported 41 minutes ago from Sidney, British Columbia

  Hey @Shawhelp is there an outage in Sidney? I am having trouble getting back online after the power outage…

• 
  Bill Perry (@Captnwilly) reported 50 minutes ago from Ganges, British Columbia

  @Shawhelp For over a week now I have had problems with the TV pixelating and the sound cracking. Have had a online chat and a telephone call. The telephone call got cut off but nobody called back. Any suggestions.

• 
  Karina Halle (on hiatus) (@MetalBlonde) reported 55 minutes ago from Ganges, British Columbia

  @sadsirensong @MsYouDoYou @Shawhelp I will say that we agreed on a price in September. It was never 5K and we knew they would have to run poles and cables. But Scott hounds this woman to get any info and she changes the price each time. And now she’s quoting 5K with no basis and it’s been 5 months and nothing.,.

• 
  Karina Halle (on hiatus) (@MetalBlonde) reported 56 minutes ago from Ganges, British Columbia

  We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K

• 
  Doreen (@p39mom) reported 58 minutes ago from Pender Island, British Columbia

  @Shawhelp Many thanks. My daughter isn’t on twitter but operates Our Little Flower Company in GRanville Island Market. I said I would contact you. Their internet has been down about 2 hours and they cannot use their POS system. Her contact number is 604-816-9753 if you can help them out

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  AmyMagneto (@AmyMagneto) reported 4 minutes ago

  @Shawhelp Is My Shaw on line down? I'm stuck at " Please wait while we retrieve your account information..."...doesn't get there.

• 
  Allye (@merhaylamlee) reported 10 minutes ago

  @Shawhelp Sorry, had to edit. All of my access to all of my paid channels within Crave has vanished. I have Starz, HBO etc..and nothing is loading. Help?

• 
  Elizabeth Shewchuk (@Daughterforaday) reported 11 minutes ago

  @Shawhelp Can't login to account what gives?

• 
  Michael Reuvers (@DaxisMike) reported 13 minutes ago

  @MelodramaBabs @Shawhelp @2ofpane I am in the NW and on Telus. Everything is tikkity boo. Does that help?

• 
  Jason Lee (@JasonLe26314305) reported 14 minutes ago

  @ShawInfo How about you fix your internet? At least warn your customers beforehand?

• 
  Mike Jones (@nuttyskadork) reported 14 minutes ago

  Anybody else’s @CraveCanada not working? Seems like a @Shawhelp issue.....

• 
  W L-Mo (@WillMorr1) reported 15 minutes ago

  @Shawhelp Myshaw is still down. Wth?

• 
  Kian Concert (@kianconcert) reported 19 minutes ago

  @Shawhelp Ok channels stopped changing, box not responding. Shut off, reboot, now tv is dead. It's just one thing after another with you guys. Charge more and more every month for worse service!

• 
  Kian Concert (@kianconcert) reported 22 minutes ago

  @Shawhelp Seriously, contacted them earlier about our cable going out, they said we'll look into it and then nothing until the good night folks. That's great customer service. If I did that at work I would be fired!

• 
  Francis Dion (@JusticePopo) reported 26 minutes ago

  @Shawhelp @Shawhelp the internet in Richmond is down, I don’t have connection thru my phone and laptop