Shaw outages and service status in Hope Bay, Canada

Problems in the last 24 hours in Hope Bay, Canada

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Hope Bay, Canada and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

• Internet (54%)
• TV (18%)
• Wi-fi (11%)
• E-mail (9%)
• Total Blackout (6%)
• Phone (2%)

Live Outage Map Near Hope Bay, Canada

The most recent Shaw outage reports came from the following cities: Sidney.

City	Problem Type	Report Time
Sidney	Internet	14 days ago
Sidney	E-mail	14 days ago
Sidney	E-mail	14 days ago
Sidney	Phone	2 months ago
Sidney	TV	3 months ago
Sidney	TV	4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Hope Bay, Canada

Latest outage, problems and issue reports in Hope Bay and nearby locations:

• 
  Karina Halle (on hiatus) (@MetalBlonde) reported 12 minutes ago from Ganges, British Columbia

  @sadsirensong @MsYouDoYou @Shawhelp I will say that we agreed on a price in September. It was never 5K and we knew they would have to run poles and cables. But Scott hounds this woman to get any info and she changes the price each time. And now she’s quoting 5K with no basis and it’s been 5 months and nothing.,.

• 
  Bill Perry (@Captnwilly) reported 15 minutes ago from Ganges, British Columbia

  @Shawhelp For over a week now I have had problems with the TV pixelating and the sound cracking. Have had a online chat and a telephone call. The telephone call got cut off but nobody called back. Any suggestions.

• 
  Steve (@swonder77) reported 15 minutes ago from North Saanich, British Columbia

  @Shawhelp on demand not working for a few days now , but you managed to send me my bill. Good luck collecting my payment. 🤬

• 
  Karina Halle (on hiatus) (@MetalBlonde) reported 24 minutes ago from Ganges, British Columbia

  Now of course it’s this shady as **** SSI @shawhelp rep that’s asking for this money, that was never agreed on before. So yeah...we’re starting to think this is a bribe. What are you going to do about this @shawhelp? Pretty sure this is illegal. Anyone else ever had this issue?

• 
  Doreen (@p39mom) reported 28 minutes ago from Pender Island, British Columbia

  @Shawhelp Many thanks. My daughter isn’t on twitter but operates Our Little Flower Company in GRanville Island Market. I said I would contact you. Their internet has been down about 2 hours and they cannot use their POS system. Her contact number is 604-816-9753 if you can help them out

• 
  Karina Halle (on hiatus) (@MetalBlonde) reported 29 minutes ago from Ganges, British Columbia

  Do you know how damn frustrating this has been @Shawhelp ? And that every time we try to speak to a superior, she won’t let us. That she’s been dicking us around since September 10th. Changing the price on a whim. Promising to get things done, never doing so. Now a $5K bribe...

• 
  Ian Foss (@IanGFoss) reported 36 minutes ago from Sidney, British Columbia

  Hey @Shawhelp is there an outage in Sidney? I am having trouble getting back online after the power outage…

• 
  Doreen (@p39mom) reported 38 minutes ago from Pender Island, British Columbia

  @Shawhelp Hello Shaw, I’m on Pender Island on Magic Lake and my wifi isn’t working and hasn’t been all day. It has been spotty for the last few days. I believe you are aware there is a problem but could you update me when it will be repaired.

• 
  Steve (@swonder77) reported 44 minutes ago from Sidney, British Columbia

  @Shawhelp 2 weeks now without Shaw open at our usual location . Sent 2 DM’s. Lousy service. So tried of using my data. 🤬

• 
  Laurel McIntyre (@laurelcmc) reported 48 minutes ago from Sidney, British Columbia

  @Shawhelp Trying day for my neighbors & business folks on the Saanich Peninsula. I was 12 minutes on hold to report this major outage - not good. However it was resolved within 10 minutes of reporting. Good.

• 
  Christopher Woudstra (@ES_Studios) reported 57 minutes ago from Pender Island, British Columbia

  @Shawhelp @ShawInfo so I took all the steps advised via an offline DM help desk session...after 2 hours of wasted time the only answer given to me was an upgrade? Apparently we have a 1Mbps/0 internet speed for $66! And I can “upgrade” to 5/1? And that’s my best option?

• 
  Karina Halle (on hiatus) (@MetalBlonde) reported 59 minutes ago from Ganges, British Columbia

  We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rob McD - 𝑰𝒔 𝑽𝒂𝒄𝒄𝒊𝒏𝒂𝒕𝒆𝒅 (@Max_Occupancy) reported 3 minutes ago

  @Shawhelp Are you having problems in Killarney, Calgary? My internet has been spotty for days, but last night it died entirely. It's been intermittent ever since.

• 
  Tommy Levi (@tslevi) reported 5 minutes ago

  @Shawhelp Services are down in Vancouver. No tv or internet?!

• 
  RoboChicken_ (@RoboChicken_) reported 7 minutes ago

  @Shawhelp Yeah I usually would of either dm'd or used the 24/7 chat. I power cycled modem and it's working again, for now. Will contact support or DM you when it happens again. Thanks.

• 
  Lamont County (@LamontCounty) reported 9 minutes ago

  @Shawhelp FYI @shawhelp - the link you provided does not work. Our staff have already been in contact with Technical Support on the phone outage issue. There is a scheduled maintenance planned in the general area that may be causing the outage?

• 
  Tommy Levi (@tslevi) reported 10 minutes ago

  @Shawhelp Can you link to the relevant power outage issue so we can follow along? There's lots in Vancouver, but they are all small and very localized so no idea which one is the issue here.

• 
  Exclusively Bill 🇨🇦🇺🇦 (@BillYaciuk) reported 11 minutes ago

  @tigergaming9095 @Speedtest @Shawhelp that's still not great. hardwired on the old pc i got 250U/15D, which is pretty close to what we pay for. this whole wifi stuff is crap on pc's.

• 
  L is short for something (@L_For_Short) reported 15 minutes ago

  @Shawhelp I hate Shaw. I hate your tech support, I hate your service. Full service outage since yesterday. I NEED internet for work. Slip filing deadlines are Tuesday but no one can come check until Thursday. What if this happens in tax season???

• 
  Tommy Levi (@tslevi) reported 16 minutes ago

  @glenn_sherriff @Shawhelp Correct. Tv and internet is down in Vancouver.

• 
  Tommy Levi (@tslevi) reported 18 minutes ago

  @Shawhelp Have you confirmed it's not a hydro issue? And if it is can you let us know which one to follow?

• 
  Natalie (@vancity_nat) reported 19 minutes ago

  @Shawhelp Tv down in Kerrisdale. I see others have the same issue. Any ETA?