Shaw

Shaw Outage Report in Hope Bay, Canada

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Hope Bay, Canada

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Hope Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Hope Bay, Canada 11/30/2025 01:35

November 30: Problems at Shaw

Shaw is having issues since 09:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (65%)

    Internet (65%)

  2. TV (11%)

    TV (11%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Hope Bay, Canada

The most recent Shaw outage reports came from the following cities: Sidney.

Loading map, please wait...
City Problem Type Report Time
CanadaSidney TV
CanadaSidney TV
CanadaSidney TV
CanadaSidney Internet
CanadaSidney Total Blackout
CanadaSidney TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Hope Bay, Canada

Latest outage, problems and issue reports in Hope Bay and nearby locations:

  • p39mom Doreen (@p39mom) reported from Pender Island, British Columbia

    @Shawhelp Hello Shaw, I’m on Pender Island on Magic Lake and my wifi isn’t working and hasn’t been all day. It has been spotty for the last few days. I believe you are aware there is a problem but could you update me when it will be repaired.

  • MetalBlonde Karina Halle (on hiatus) (@MetalBlonde) reported from Ganges, British Columbia

    Do you know how damn frustrating this has been @Shawhelp ? And that every time we try to speak to a superior, she won’t let us. That she’s been dicking us around since September 10th. Changing the price on a whim. Promising to get things done, never doing so. Now a $5K bribe...

  • Captnwilly Bill Perry (@Captnwilly) reported from Ganges, British Columbia

    @Shawhelp For over a week now I have had problems with the TV pixelating and the sound cracking. Have had a online chat and a telephone call. The telephone call got cut off but nobody called back. Any suggestions.

  • p39mom Doreen (@p39mom) reported from Pender Island, British Columbia

    @Shawhelp Many thanks. My daughter isn’t on twitter but operates Our Little Flower Company in GRanville Island Market. I said I would contact you. Their internet has been down about 2 hours and they cannot use their POS system. Her contact number is 604-816-9753 if you can help them out

  • swonder77 Steve (@swonder77) reported from Sidney, British Columbia

    @Shawhelp 2 weeks now without Shaw open at our usual location . Sent 2 DM’s. Lousy service. So tried of using my data. 🤬

  • swonder77 Steve (@swonder77) reported from North Saanich, British Columbia

    @Shawhelp on demand not working for a few days now , but you managed to send me my bill. Good luck collecting my payment. 🤬

  • laurelcmc Laurel McIntyre (@laurelcmc) reported from Sidney, British Columbia

    @Shawhelp Trying day for my neighbors & business folks on the Saanich Peninsula. I was 12 minutes on hold to report this major outage - not good. However it was resolved within 10 minutes of reporting. Good.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • g3ntlewarts gentlewarts (@g3ntlewarts) reported

    @Shawhelp what is plan to restore services in new west from the fire damage?

  • aroc88 Arnold K (@aroc88) reported

    @Shawhelp i've turned off my soundbar and the problem still happens through TV speakers. This doesn't happen on any of my other sources connected to TV. Just through shaw and on multiple channels.

  • JustCameToSay5 JustCameToSay (@JustCameToSay5) reported

    @Shawhelp Over a year of internet dropping out and techs coming to constantly replace a “temp” line with another “temp” line and now I have to pay a cancellation fee because you guys couldn’t provide the proper service I had been paying for!!! Not okay!!!!!

  • mrkaswa mr kaswa (@mrkaswa) reported

    @Shawhelp I will tell you the central city area of Surrey BC. Other than that, it seems like a problem that has absolutely nothing to do with me.

  • alisonborealis alison - 30s with comorbidities (@alisonborealis) reported

    Come on @Shawhelp phoning "long term customers" to see how they feel about your service?? This is weird. I mean, kudos for reaching out. But this is weird. And I don't want to talk to a customer service rep on my long weekend if they are calling me.

  • Redsox1973Jason Jason (@Redsox1973Jason) reported

    @ChrisGarand @Shawhelp You should DM them! They don’t want everyone else to know how bad they suck

  • TruPatsFan12 Brad (@TruPatsFan12) reported

    @Shawhelp hey I need some help here

  • Tcoppens Tammy Coppens (@Tcoppens) reported

    @Shawhelp I’ve ordered a shaw on demand and now my Tv is blank. Help!!

  • ccivanessa nessaknox (@ccivanessa) reported

    @Shawhelp Direct message how ? Your chat is down ?

  • ChrisGarand Moose (@ChrisGarand) reported

    Any idea when internet service will be restored in the R2C4T4 area of Winnipeg? @Shawhelp it's been down since yesterday morning...