Shaw

Shaw Outage Report in Hope Bay, Canada

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Hope Bay, Canada

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Hope Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Hope Bay, Canada 12/10/2025 07:05

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Hope Bay, Canada

The most recent Shaw outage reports came from the following cities: Sidney.

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City Problem Type Report Time
CanadaSidney E-mail
CanadaSidney E-mail
CanadaSidney E-mail
CanadaSidney E-mail
CanadaSidney E-mail
CanadaSidney TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports Near Hope Bay, Canada

Latest outage, problems and issue reports in Hope Bay and nearby locations:

  • MetalBlonde Karina Halle (on hiatus) (@MetalBlonde) reported from Ganges, British Columbia

    We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K

  • Captnwilly Bill Perry (@Captnwilly) reported from Ganges, British Columbia

    @Shawhelp For over a week now I have had problems with the TV pixelating and the sound cracking. Have had a online chat and a telephone call. The telephone call got cut off but nobody called back. Any suggestions.

  • MetalBlonde Karina Halle (on hiatus) (@MetalBlonde) reported from Ganges, British Columbia

    Now of course it’s this shady as **** SSI @shawhelp rep that’s asking for this money, that was never agreed on before. So yeah...we’re starting to think this is a bribe. What are you going to do about this @shawhelp? Pretty sure this is illegal. Anyone else ever had this issue?

  • MetalBlonde Karina Halle (on hiatus) (@MetalBlonde) reported from Ganges, British Columbia

    @sadsirensong @MsYouDoYou @Shawhelp I will say that we agreed on a price in September. It was never 5K and we knew they would have to run poles and cables. But Scott hounds this woman to get any info and she changes the price each time. And now she’s quoting 5K with no basis and it’s been 5 months and nothing.,.

  • swonder77 Steve (@swonder77) reported from Sidney, British Columbia

    @Shawhelp 2 weeks now without Shaw open at our usual location . Sent 2 DM’s. Lousy service. So tried of using my data. 🤬

  • swonder77 Steve (@swonder77) reported from North Saanich, British Columbia

    @Shawhelp on demand not working for a few days now , but you managed to send me my bill. Good luck collecting my payment. 🤬

  • MetalBlonde Karina Halle (on hiatus) (@MetalBlonde) reported from Ganges, British Columbia

    Do you know how damn frustrating this has been @Shawhelp ? And that every time we try to speak to a superior, she won’t let us. That she’s been dicking us around since September 10th. Changing the price on a whim. Promising to get things done, never doing so. Now a $5K bribe...

  • p39mom Doreen (@p39mom) reported from Pender Island, British Columbia

    @Shawhelp Many thanks. My daughter isn’t on twitter but operates Our Little Flower Company in GRanville Island Market. I said I would contact you. Their internet has been down about 2 hours and they cannot use their POS system. Her contact number is 604-816-9753 if you can help them out

  • laurelcmc Laurel McIntyre (@laurelcmc) reported from Sidney, British Columbia

    @Shawhelp Trying day for my neighbors & business folks on the Saanich Peninsula. I was 12 minutes on hold to report this major outage - not good. However it was resolved within 10 minutes of reporting. Good.

  • p39mom Doreen (@p39mom) reported from Pender Island, British Columbia

    @Shawhelp Hello Shaw, I’m on Pender Island on Magic Lake and my wifi isn’t working and hasn’t been all day. It has been spotty for the last few days. I believe you are aware there is a problem but could you update me when it will be repaired.

  • ES_Studios Christopher Woudstra (@ES_Studios) reported from Pender Island, British Columbia

    @Shawhelp @ShawInfo so I took all the steps advised via an offline DM help desk session...after 2 hours of wasted time the only answer given to me was an upgrade? Apparently we have a 1Mbps/0 internet speed for $66! And I can “upgrade” to 5/1? And that’s my best option?

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • AndisonSullivan Egg (@AndisonSullivan) reported

    @Shawhelp Shaw is terrible

  • AndisonSullivan Egg (@AndisonSullivan) reported

    @Shawhelp Wow horrible internet that cuts out all the time, thanks Shaw!

  • schaaptop ryan (@schaaptop) reported

    @Shawhelp major pixelation issues on TSN2 tonight .been going on for an hour. Location: Vancouver BC (downtown)

  • brown_eyes_M BE💫🍂🍁 (@brown_eyes_M) reported

    @shawhelp Never been more disappointed in the conduct of conversation with one of your male customer care representatives. Do better.

  • TamiCeeBee Tami C-B (@TamiCeeBee) reported

    @Shawhelp I'm wondering if you have any updates on an outage in South Edmonton?

  • Jon01537027 Jon (@Jon01537027) reported

    @Shawhelp call week ago to ask to get cancellation fee waived. WiFi issues. Come home yesterday all my services were disconnected. Agent never told me had time line and never was I told that my service was going to get disconnected. Wow what service from @Shawhelp

  • ThisOnesDown Conchobhar (@ThisOnesDown) reported

    @Shawhelp some intermittent issues in the Glenmore area in Kelowna. Is there some maintenance going on?

  • oneframeoff Raymond Ocampo (@oneframeoff) reported

    @Shawhelp Day 3: still no ETA “I am seeing here that the outage is still ongoing in your area unfortunately. We are sorry about this issue. No ETA is available yet”

  • oneframeoff Raymond Ocampo (@oneframeoff) reported

    @Shawhelp Here's Telus' ad: "Another Shaw outage? That’s bananas. Tired of spotty internet? Does your TV or phone cut out at the worst possible times? Switch to TELUS and enjoy reliable internet – with upload speeds more than 9X faster than Shaw" @TELUS @ShawInfo #perfectresponse

  • AndisonSullivan Egg (@AndisonSullivan) reported

    @Shawhelp Shaw help is pretty much just people reading off a script and writing cringey morning/night messages.