Shaw

Shaw Outage Report in Hope Bay, Canada

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Hope Bay, Canada

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Hope Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Hope Bay, Canada 02/05/2026 10:05

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Hope Bay, Canada

The most recent Shaw outage reports came from the following cities: Sidney.

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City Problem Type Report Time
CanadaSidney TV
CanadaSidney TV
CanadaSidney E-mail
CanadaSidney E-mail
CanadaSidney E-mail
CanadaSidney E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Hope Bay, Canada

Latest outage, problems and issue reports in Hope Bay and nearby locations:

  • MetalBlonde Karina Halle (on hiatus) (@MetalBlonde) reported from Ganges, British Columbia

    We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K

  • ES_Studios Christopher Woudstra (@ES_Studios) reported from Pender Island, British Columbia

    @Shawhelp @ShawInfo so I took all the steps advised via an offline DM help desk session...after 2 hours of wasted time the only answer given to me was an upgrade? Apparently we have a 1Mbps/0 internet speed for $66! And I can “upgrade” to 5/1? And that’s my best option?

  • p39mom Doreen (@p39mom) reported from Pender Island, British Columbia

    @Shawhelp Many thanks. My daughter isn’t on twitter but operates Our Little Flower Company in GRanville Island Market. I said I would contact you. Their internet has been down about 2 hours and they cannot use their POS system. Her contact number is 604-816-9753 if you can help them out

  • swonder77 Steve (@swonder77) reported from Sidney, British Columbia

    @Shawhelp 2 weeks now without Shaw open at our usual location . Sent 2 DM’s. Lousy service. So tried of using my data. 🤬

  • swonder77 Steve (@swonder77) reported from North Saanich, British Columbia

    @Shawhelp on demand not working for a few days now , but you managed to send me my bill. Good luck collecting my payment. 🤬

  • MetalBlonde Karina Halle (on hiatus) (@MetalBlonde) reported from Ganges, British Columbia

    @sadsirensong @MsYouDoYou @Shawhelp I will say that we agreed on a price in September. It was never 5K and we knew they would have to run poles and cables. But Scott hounds this woman to get any info and she changes the price each time. And now she’s quoting 5K with no basis and it’s been 5 months and nothing.,.

  • laurelcmc Laurel McIntyre (@laurelcmc) reported from Sidney, British Columbia

    @Shawhelp Trying day for my neighbors & business folks on the Saanich Peninsula. I was 12 minutes on hold to report this major outage - not good. However it was resolved within 10 minutes of reporting. Good.

  • MetalBlonde Karina Halle (on hiatus) (@MetalBlonde) reported from Ganges, British Columbia

    Now of course it’s this shady as **** SSI @shawhelp rep that’s asking for this money, that was never agreed on before. So yeah...we’re starting to think this is a bribe. What are you going to do about this @shawhelp? Pretty sure this is illegal. Anyone else ever had this issue?

  • IanGFoss Ian Foss (@IanGFoss) reported from Sidney, British Columbia

    Hey @Shawhelp is there an outage in Sidney? I am having trouble getting back online after the power outage…

  • Captnwilly Bill Perry (@Captnwilly) reported from Ganges, British Columbia

    @Shawhelp For over a week now I have had problems with the TV pixelating and the sound cracking. Have had a online chat and a telephone call. The telephone call got cut off but nobody called back. Any suggestions.

  • MetalBlonde Karina Halle (on hiatus) (@MetalBlonde) reported from Ganges, British Columbia

    Do you know how damn frustrating this has been @Shawhelp ? And that every time we try to speak to a superior, she won’t let us. That she’s been dicking us around since September 10th. Changing the price on a whim. Promising to get things done, never doing so. Now a $5K bribe...

  • p39mom Doreen (@p39mom) reported from Pender Island, British Columbia

    @Shawhelp Hello Shaw, I’m on Pender Island on Magic Lake and my wifi isn’t working and hasn’t been all day. It has been spotty for the last few days. I believe you are aware there is a problem but could you update me when it will be repaired.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • my2ishcents Malik (@my2ishcents) reported

    @Shawhelp Yeah tried everything. Restarted a few times, unplugged and plugged it back it. The connection is back now but is very unstable. It drops every few mins and can't really do anything.

  • harper_vii Ian Harper (@harper_vii) reported

    @ronipedia @Shawhelp Same here. Confirmed with tech support that there is an outage. No timeline for restoration of service.

  • ronipedia Ron (@ronipedia) reported

    @Shawhelp internet is down here in Garrison Woods, SW YYC. I've restarted everything. Do you know is there an outage in the area?

  • extremelydecen1 Dan Ironman Lefebvre (@extremelydecen1) reported

    @Shawhelp is there an outage in Beaumont

  • KitsuneAkaiyuki Kitsune Akaiyuki (@KitsuneAkaiyuki) reported

    @Shawhelp is there an outage in the Fraser Valley? Suddenly lost all Internet

  • bradjmarshall Brad Marshall (@bradjmarshall) reported

    @Shawhelp Appears be a city wide outage in Kamloops. Where can I find updates?

  • FrustrationIsle It is what it is (@FrustrationIsle) reported

    @Shawhelp I already chatted with someone(?) Or somebot that says it's up to the store rep. She wants to be lazy and not do the job, the customer is ****** apparently, per your info

  • CandaceHarkness Candace Harkness (@CandaceHarkness) reported

    @Shawhelp I can’t get an agent through my app or online we have no service With no service disruptions in our area reported. Acceptable Customer Service to not be able to talk to someone through chat or otherwise

  • Dylan80722804 Dylan (@Dylan80722804) reported

    @Shawhelp hey the internet at my place is down cant even get online

  • 5K4D conrad jaye (@5K4D) reported

    @shawhelp is internet down in Prince George atm? Internet is down, shaw go wifi has internet.