Telus Outage Report in Beaumont, Alberta
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Beaumont, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Beaumont and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 10: Problems at Telus
Telus is having issues since 03:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (48%)
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Phone (27%)
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Wi-fi (10%)
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TV (7%)
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E-mail (5%)
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Total Blackout (4%)
Live Outage Map Near Beaumont, Alberta
The most recent Telus outage reports came from the following cities: Edmonton and Leduc.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
Wi-fi | |
| Edmonton |
Phone | |
| Edmonton |
Phone | |
| Edmonton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Beaumont, Alberta
Latest outage, problems and issue reports in Beaumont and nearby locations:
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Jon G.
(@WhiplashHimself) reported
from
Edmonton, Alberta
Considering @Rogers @RogersHelps has screwed me around long enough, and refused to get with the times to help me out. I’m likely going to change providers after over 10 years of being a customer. Hey @TELUS, how you doin?
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M I Mubarak Sadhar
(@Mubarak_sadhad) reported
from
Edmonton, Alberta
@TELUS @TELUSsupport horrible pathetic customer service at your branch and on the phone. I want to cancel your stupid service but that too is so hard
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Unacceptable Chinese Гордон 👨🏻🧏🏻♂️👂🏻🦻🏻
(@CggGordon) reported
from
Edmonton, Alberta
@TELUSsupport Not happy with you Telus. You are losing my support fast.
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🎂 🚧 Jeff Nachtigall
(@dirklancer) reported
from
Edmonton, Alberta
@Ell_Chris I emailed picture of the "Telus Field" parking sign, and the "ReMax Field" sign at the entrance, and said I wasn't aware of any event at (or the existence of) "Telus Field". I was then told the issue was resolved.
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💭++ : {𓂀 } Greeπ 𓀆 Ξyz 𓉢 חי
(@Robertial) reported
from
Edmonton, Alberta
Tread carefully, @TELUS . You’re entering a Lose-Lose situation. #100DaysOfPython “The best way to treat obstacles is to use them as stepping-stones. Laugh at them, tread on them, and let them lead you to something better.” —Enid Blyton
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tracy gora
(@thetrblwthtracy) reported
from
Edmonton, Alberta
@TELUS where are the reward points for my cell service? I pay $163/month and get nothing. The pmt is never late & I’ve been a customer since 2012. My Home Services are LINKED. Norton Security is LINKED. My Apple Watch is LINKED. Fourteen points in almost 2 years?? C’mon #telus
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x-Leon's Paddle
(@LeonsPaddle) reported
from
Beaumont, Alberta
@shpins @dodgesroadkill @Sid_Seixeiro Definitely does, bell says the same. Telus must just be slow haha was about it to lose it
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Ken reddekopp
(@kgredd) reported
from
Edmonton, Alberta
@TheSpinDoctor @MizzJackson @TELUS Due to their terrible customer service, they are one carrier I will never use. And now there’s Telus Health which makes them even more disgusting in my mind.
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East meets West
(@KeeperOfSheep) reported
from
Edmonton, Alberta
I stand corrected .. neither your digital or on phone clients seem educated about Telus ending support for current PikTV boxes... poor product knowledge all around ?
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East meets West
(@KeeperOfSheep) reported
from
Edmonton, Alberta
@TELUS how many clients are your online customer service chat agents expected to juggle at the same time. 20 minutes to confirm one detail, and a call from same agent asking for a different client confirms they juggle clients instead of resolving issues and moving on..
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Cam. Aka Bawse 🇺🇦
(@DatBawse) reported
from
Edmonton, Alberta
@SCUBADubois @TELUS @CRTCeng When we moved last September I fought with Telus to extend the contract at the new pricing. They wouldnt do it. So we just called in for "new" service under my parents name and got all the deals/freebies so easily.
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East meets West
(@KeeperOfSheep) reported
from
Edmonton, Alberta
@TELUS with @Shawhelp adding #ShawBlueCurve to #Firestick, isn't it time you unblock #PikTV from running on devices that clearly can support the app
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Monika Social
(@MonikaSocialYeg) reported
from
Edmonton, Alberta
Anyone else’s Telus Pik Tv not working?
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Monika Social
(@MonikaSocialYeg) reported
from
Edmonton, Alberta
Anyone else’s Telus Pik TV down!?
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MEHAK GILL
(@MehakGill123) reported
from
Edmonton, Alberta
@TELUSsupport Please help Me with Account Number 38040078 i have been ripped off by telus.
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Adam kelly
(@adamkelly111111) reported
from
Edmonton, Alberta
Just going to put it out on here if you are a TELUS customer and you are having slow service with them check your network for unauthorized access on ur internet always take time to search your wireless access for any provider just take a second for your security
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Sarah Parkes
(@SarahPa58703798) reported
from
Edmonton, Alberta
@telus currently been on hold for 1hr 45 minutes trying to speak to customer services about my contract…..!
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East meets West
(@KeeperOfSheep) reported
from
Edmonton, Alberta
@TELUS after three agents the best I got was, "wait for an email" with your imposed May deadline for #PikTV service I'd certainly like to have the required upgraded boxes ASAP . Customer experience on the decline ..
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FlocBoutique YEG
(@flocboutique) reported
from
Edmonton, Alberta
LOL @TELUS internet down on #BoxingDay
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Cam. Aka Bawse 🇺🇦
(@DatBawse) reported
from
Edmonton, Alberta
@SCUBADubois @TELUS Good to hear. I went to war with loyalties and retentions before just saying "ok cancel my service as of Sept 30" as I was signing up for new service under my parents name.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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River Shannon 🕊️
(@unfoldpractice) reported
Telus is sending me letters and emails claiming that if I don't upgrade to fibre, I will experience service disruptions. I confirmed with @TELUSsupport that this isn't going to happen. How is @TELUS allowed to threaten/mislead its clients like this? Competition Act violation?
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Richard Boudreau
(@Caper4Life78) reported
I'm really getting tired of @TELUS calling me this time of night numerous times in the past few months. I think a phone call to @CdnMarketing is in order to file a complaint...
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Julie Schneider
(@JulieScBitch) reported
@TELUSsupport after waiting on hold for 15 minutes to continue with my already-long service phone call, the agent disconnected me. Now I have to start again. Sometimes I hate Telus.
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maria loi
(@marialoi) reported
@TELUSsupport I am waiting for the second call from Telus, for I told him to hang up and stating I will if he didn't so I hung up on a dishonest help service call! Period! Please kindly help! Thank you!
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𝘊𝘩𝘳𝘪𝘴𝘵𝘪𝘦 𝘔𝘤𝘓𝘢𝘳𝘥𝘪𝘦 𝘊𝘩𝘳𝘪𝘴𝘵𝘺
(@christiebabble) reported
@Mikeggibbs Not sure what the situation is but here are some numbers Distress Centre Durham Helpline, 1-800-452-0688 Assaulted Women's Helpline, 1-866-863-0511, or dial #SAFE (#7233) on a Bell, Rogers, Fido, or Telus mobile phone Call 911 if an emergency
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Caleb Ipswich
(@sonoftheipswich) reported
@TELUS @TELUSsupport . Or should I just throw your optik tv box on the window because it is really a piece of **** dealing with it everyday. It is a BS trying to watch news and shows only to find out that there is no sound at all despite rebooting as what you advised last time.
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🌴Coconut Fringe Kevy🌾
(@CoconutKevy) reported
@Albertabuck13 @BackhoeSawyer @elonmusk NICE! Yeah, if I could get 25 down I'd be much happier. My cell signal even drops. Telus suggested buying a cell booster. That also would mean for me buying a tower too. We're talking $1K plus to solve their issue of the town's cell tower having too many subscribers.
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KLW
(@KLW_79) reported
So J have a phone but not having data for a year or two cuz Im too lazy to get it again Telus gave my number to someone so I can’t do this myself but if someone is bored with voicemail message make kt Never Gonna Give You Up teach the scam callers a lesson
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Rian Stone, Not 6 foot nobody
(@_Rian_Stone) reported
@SanguineShrike Rumor is the cops have the ability to shut down service from identified protestors. If so this means they have access to the national network, which means Rogers, Bell, Telus or Shaw are giving them access to it
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Jess Dueck
(@dueck_jess) reported
@TELUSsupport @TELUS I have been waiting for home internet for weeks now. Technicians don't show up. I have tried phoning and no one has any information on when we can expect internet; they just apply credits and move on. I'm trying to exchange money for your primary service.