Telus Outage Report in Beaumont, Alberta
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Beaumont, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Beaumont and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 28: Problems at Telus
Telus is having issues since 03:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (49%)
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Phone (23%)
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Wi-fi (12%)
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TV (7%)
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E-mail (5%)
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Total Blackout (5%)
Live Outage Map Near Beaumont, Alberta
The most recent Telus outage reports came from the following cities: Edmonton, Sherwood Park and Leduc.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton |
Wi-fi | |
| Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
Wi-fi | |
| Edmonton |
Internet | |
| Edmonton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Beaumont, Alberta
Latest outage, problems and issue reports in Beaumont and nearby locations:
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🎂 🚧 Jeff Nachtigall
(@dirklancer) reported
from
Edmonton, Alberta
@Ell_Chris I emailed picture of the "Telus Field" parking sign, and the "ReMax Field" sign at the entrance, and said I wasn't aware of any event at (or the existence of) "Telus Field". I was then told the issue was resolved.
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Cam. Aka Bawse 🇺🇦
(@DatBawse) reported
from
Edmonton, Alberta
@SCUBADubois @TELUS Good to hear. I went to war with loyalties and retentions before just saying "ok cancel my service as of Sept 30" as I was signing up for new service under my parents name.
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Candace Elliott
(@CandaceElliott) reported
from
Edmonton, Alberta
So many dropped cell calls and no service sometimes in the city from @telus…? Does 5G suck right now? #yeg #cellservice #telus
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Cam. Aka Bawse 🇺🇦
(@DatBawse) reported
from
Edmonton, Alberta
@SCUBADubois @TELUS @CRTCeng When we moved last September I fought with Telus to extend the contract at the new pricing. They wouldnt do it. So we just called in for "new" service under my parents name and got all the deals/freebies so easily.
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*****
(@WillyGrant) reported
from
Edmonton, Alberta
I’m paying for a service from @Shawhelp that I’m not receiving. I call. You are unable to fix. I ask for a credit for the 36 days of non-service and I’m offered 14 days. Why would you continue to charge me for a service I’m not receiving? @TELUS I’d like to switch.
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Чад (Chad) 🇺🇦
(@ChadOhman) reported
from
Edmonton, Alberta
@TELUSsupport I’m getting north of 750mbps to a Telus server in #yeg. The problem is not inside my house. Fix your peering.
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Jon G.
(@WhiplashHimself) reported
from
Edmonton, Alberta
Considering @Rogers @RogersHelps has screwed me around long enough, and refused to get with the times to help me out. I’m likely going to change providers after over 10 years of being a customer. Hey @TELUS, how you doin?
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M I Mubarak Sadhar
(@Mubarak_sadhad) reported
from
Edmonton, Alberta
@TELUS @TELUSsupport horrible pathetic customer service at your branch and on the phone. I want to cancel your stupid service but that too is so hard
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East meets West
(@KeeperOfSheep) reported
from
Edmonton, Alberta
@TELUS are you actively calling customers attempting to upgrade to iPhone 14? call from 18665582273, when I said no thank you, I'm not looking to upgrade right now, I got an immediate hang up, no "thank you", no "have a good evening" ? your outsourcing hurts your reputation.
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Ricky Mitchell 🇨🇦
(@mitchell_ricky) reported
from
Edmonton, Alberta
Anyone elses @TELUS internet down in West Edmonton?
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flyhighmiledude
(@flymilehighdude) reported
from
Edmonton, Alberta
@TELUSsupport @TELUS Seriously, if all the gouging is not enough, now it's Credit card fees. If you are going to behave like #nofrills, then your price needs to come down. You can't be both!
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Sarah Parkes
(@SarahPa58703798) reported
from
Edmonton, Alberta
@telus currently been on hold for 1hr 45 minutes trying to speak to customer services about my contract…..!
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tracy gora
(@thetrblwthtracy) reported
from
Edmonton, Alberta
@TELUS where are the reward points for my cell service? I pay $163/month and get nothing. The pmt is never late & I’ve been a customer since 2012. My Home Services are LINKED. Norton Security is LINKED. My Apple Watch is LINKED. Fourteen points in almost 2 years?? C’mon #telus
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RDCloutier_Oilers
(@Cloutier_Oilers) reported
from
Edmonton, Alberta
Telus fix your ****!
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Bigfella4900
(@bigfella4900) reported
from
Edmonton, Alberta
@AlleyDalley Alley....just switch to TELUS and dont worry about things....I can help you....DM me if you want to switch
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*****
(@WillyGrant) reported
from
Edmonton, Alberta
@Shawhelp I’ve moved over to @TELUS as a result of your supervisor’s misogynistic attitude. I 💯% do not recommend @Shawhelp as a result of this terrible experience.
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Unacceptable Chinese Гордон 👨🏻🧏🏻♂️👂🏻🦻🏻
(@CggGordon) reported
from
Edmonton, Alberta
@TELUSsupport Not happy with you Telus. You are losing my support fast.
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Jigga
(@yegnav) reported
from
Edmonton, Alberta
@TELUSsupport Telus charging me $1,900 for a phone bill. Been trying to get a resolution for months but instead I get warnings to pay. Will anyone correct my bill or do I need to cancel my companies services?
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𝕓𝕚𝕘_𝕗𝕒𝕟𝟚𝟘𝟙𝟡 (Non-Parody account)
(@big_fan2019) reported
from
Edmonton, Alberta
@TELUSsupport trying to rotate and video on the Telus OPTIK app sucks it doesn’t work why
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𝕓𝕚𝕘_𝕗𝕒𝕟𝟚𝟘𝟙𝟡 (Non-Parody account)
(@big_fan2019) reported
from
Edmonton, Alberta
@TELUSsupport trying to rotate a video on the Telus OPTIK app sucks it doesn’t work why
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Jim Rempel
(@jim_rempel) reported
@TekSavvyBuzz @FP_Champagne @CRTCeng You are YEARS to late. Having started a business as an ISP selling access in 1995 and knowing and experiencing what Telus and the CRTC did to over 200 independent companies in one summer in BC and Alberta…. You are way to late, their is no fix for this any more.
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Troy T
(@darkdragon8888) reported
@TELUS @TELUSsupport Also @UPS Canada is involved. Never delivered the package. Never gave a note. They say it just gets sent back to Telus and no penalty or accountability anywhere. What kind of service is this?
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ExYYC 🇨🇦 😷 💉
(@ExYYC) reported
@TheBreakdownAB @trentjohnsen That map is BS. I live in a rural area that is supposedly 5G. My phone gets 1 bar and can drop calls/data anytime. Telus hub trial failed; former wifi ISP gave 2-3mbps down, 0,8 up. 5G?? Now I pay Musk's satellite a small fortune but it works.
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Kyler Kotyk
(@Kyler_K) reported
@AHockey1993 @Sportsnet Hmm i use the pc while playing and find the quality sucks but never had it buffering. Yeah 150 should be more than enough. I switched to shaw from telus since their customer service sucks and I would constantly lose wifi signal randomly.
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Hodges43285
(@hodges43285) reported
@TELUS @TELUSsupport #TelusSucks so of course, yet again… I have to reboot my cable box. It never ends… years of this substandard service. Years.
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ValueNotDeadYet
(@ValueNotDeadYet) reported
@BubleQe @TELUS @AssetTraveller Telus is a growthy name, question is how bad did TI get beat up on tech spending slowdown & how delayed did Telus Health & Telus AG spin-offs get with recent market volatility. Eventually both probably become standalone IMO, but Telus is premium valued & Rogers Shaw is a problem
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notpheenster 🇺🇦
(@notpheenster) reported
@PartPhil I pay about $130.to Telus for the same thing but I have 5 mobile lines for which I pay a **** load that gets me a discount.
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Austin
(@AHockey1993) reported
@Kyler_K @Sportsnet Last night for some reason just seemed really off. I have a wired connection with my Xbox and PC and both systems were lagging and buffering so much. 150 download and 50 upload speeds with Telus should be more than enough. I even reset my modem and Xbox and it didn't help 😔
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Troy T
(@darkdragon8888) reported
"Escalations" managers are jokes at @TELUS @TELUSsupport They try to call you back @ inconvenient times. They don't solve your problem. I've called 2 separate people multiple times and they just straight up don't return your call. As long as they are getting paid I'm sure it's ok
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Muslima
(@egyptaya) reported
If u r a TELUS mobility customer u can now text“ donate”to 41010 from your mobile 2 give $20 to TELUS foundation supporting #earthquake relief n both Turkey&Syria. TELUS is waiving all charges 4 long distance 4 customers reaching out 2 friends & families in Turkey&Syria #Canada