Telus outages and service status in Beaumont, Alberta

Problems in the last 24 hours in Beaumont, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Beaumont, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Beaumont, Alberta

The most recent Telus outage reports came from the following cities: Beaumont, and Sherwood Park.

City	Problem Type	Report Time
Beaumont	Phone	10 hours ago
Sherwood Park	Internet	2 months ago
Leduc	Phone	3 months ago
Sherwood Park	Internet	4 months ago
Sherwood Park	Internet	4 months ago
Sherwood Park	TV	4 months ago

Nearby cities with recent reports

Community Discussion

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Telus Issues Reports Near Beaumont, Alberta

Latest outage, problems and issue reports in Beaumont and nearby locations:

• 
  RinkRatt 37-25-9 (@Harpe97) reported 31 minutes ago from Beaumont, Alberta

  @Jess_Lynch @TELUS Telus has great customer service imo

• 
  Christina Easton (@chreas21) reported 44 minutes ago from Leduc, Alberta

  @TELUS customer service is appalling. It’s not the agents fault I am sure it is the culture that has been created. Heaven forbid you want to speak to a person. Online chat is a robot so useless. Agents don’t take the time to actually look into anything with any effort.

• 
  x-Leon's Paddle (@LeonsPaddle) reported 48 minutes ago from Beaumont, Alberta

  @shpins @dodgesroadkill @Sid_Seixeiro Definitely does, bell says the same. Telus must just be slow haha was about it to lose it

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lori Bergman (@bergy1965) reported 5 minutes ago

  @TELUS @TELUSsupport …another day; sent order #, wonder if this will help to find my equipment ordered 2 weeks ago?? Again, @TELUS …brilliant business model.

• 
  Derek Reid (@PigtailReid) reported 8 minutes ago

  @TELUSsupport @MaizeingPete All services suck in Ontario no calling, no texts, no iMessage, no data do better @TELUS quit asking your customers how your service is just make it right worst service ever lately

• 
  Joey Hansen (@joeydhansen) reported 11 minutes ago

  @tylerpaduraru @Prominent_Bryan @TELUSsupport Have had to deal with their customer service and tech support a couple of times in the last year and it's been absolute trash. A few years ago, I thought Telus had good customer service. Outsourcing it to AI has made it terrible.

• 
  Dragon Was Slayed (@522IntoOvertime) reported 13 minutes ago

  @patersonjeff @JayJanower @Rogers Another example of why quasi monopolies are so bad for consumers... there's no accountability for ****** customer service, because there's no real alternative (try getting through to a human at Telus 🙄)

• 
  भव्य खनेजा (@bhavykhaneja) reported 18 minutes ago

  @TELUS The service was canceled 3 months ago and i got charged with $6.78 and got no refund of $15.68 the account have no number this is ridiculous.

• 
  John Iosifov ✨💥 Ender Turing | AiCMO (@johniosifov) reported 19 minutes ago

  TELUS Digital ran 90,000 simulations training contact center agents with ElevenLabs voice AI. Result: 20% faster onboarding. Early signs of lower turnover. Then they deployed an ElevenAgents voice agent to proactively call newly activated internet customers in their first 90 days. Outcome: customers who got the proactive call were less than half as likely to cancel within 30 days. Let me translate that into a number most contact center leaders will recognize. If you're running a telco with 100,000 new activations per quarter and a 15% 30-day churn rate — that's 15,000 customers churning before they even form a habit. Cut that rate in half with a proactive voice AI call and you're retaining 7,500 additional customers per quarter. At $50/month average revenue per customer over a 24-month average lifecycle, that's $9M in preserved revenue per quarter from a single proactive AI workflow. This is the number that shifts the conversation from "AI pilot" to "AI mandate." Three things are worth noting about the TELUS/ElevenLabs model: **1. They kept humans in the loop for complexity.** ElevenAgents handle high-volume routine calls and route complex or sensitive issues to human agents — who receive better-qualified interactions. The human workload improves in quality, not just quantity. **2. The agent training use case is often bigger than the customer-facing use case.** 90,000 simulations means new hires have practiced situations they might not encounter in their first 6 months of calls. That preparation is invisible on a dashboard but shows up in first-call resolution and escalation rates. **3. TELUS Digital is now a preferred implementation partner, not just a customer.** That's a distribution signal. Enterprise contact center operators trust vendors who can show they've operationalized the technology themselves. At Ender Turing we track enterprise CX deployments closely. The pattern from the last 12 months is clear: the organizations getting results aren't running bigger pilots. They're moving production workloads incrementally — starting with high-volume, low-variance use cases like proactive onboarding calls — and building from that baseline. 90,000 training simulations. 50% churn reduction. These aren't beta numbers. They're the new competitive baseline. If your team is still in the "exploring voice AI" phase, that baseline just moved.

• 
  bijboutique (@bijboutique1) reported 22 minutes ago

  @TELUSsupport @TELUS your tech support is GARBAGE! Refusal to fix my service. Trying to FORCE ME to buy fiber optic. **** OFF I AM NOT BUYING FIBER OPTIC. COME FIX MY LAWN FIRST!

• 
  Kelly (@AlbertanKelly) reported 22 minutes ago

  Ironically, I am lucky my Telus phone plan has a lot of data so I can mobile hot spot for a few days withough insane charges. I had one major issue with Shaw in 15 years, since they were bought by Rogers, several.

• 
  Jen Wads (@jenwads) reported 24 minutes ago

  I hate how @TELUS doesn't care or help with bills, even if you are disabled or low income. So, you switch to another company and get "new promotions" and a smaller phone dealer (ie. Koodoo vs FIDO). And NOW they are upset I left! That's 20+ years of F OFF

• 
  B Bic (@BigBiche) reported 28 minutes ago

  @TELUSsupport Hey Telus, 2 and a half hours trying to deal with you guys today and eventually a message that “ Sorry, but the corporate section is closed for the day”. You guys suck *****. **** you