Telus Outage Report in Aberdeen, British Columbia
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Aberdeen, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Aberdeen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 28: Problems at Telus
Telus is having issues since 02:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (49%)
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Phone (23%)
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Wi-fi (12%)
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TV (7%)
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E-mail (5%)
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Total Blackout (4%)
Live Outage Map Near Aberdeen, British Columbia
The most recent Telus outage reports came from the following cities: Langley, Vancouver and Abbotsford.
| City | Problem Type | Report Time |
|---|---|---|
 Langley |
Internet | |
| Vancouver |
Internet | |
| Vancouver |
Internet | |
| Vancouver |
Wi-fi | |
| Vancouver |
TV | |
| Vancouver |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Aberdeen, British Columbia
Latest outage, problems and issue reports in Aberdeen and nearby locations:
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Janice Abbott
(@jajawoot) reported
from
Vancouver, British Columbia
Hey @TELUS We need 60 phones for a temporary facility for folx who are Recovering from COVID. Refurbished is fine, they just need to be able to contact families and friends for comfort (they will be in isolation), and staff if they need help. 🙏
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AHF AllHardwoodfloor
(@moersch) reported
from
Vancouver, British Columbia
@runsfrombear @TELUS I never cared for tell us the have never been concerned with internet security or mobile security
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Jessy
(@CoachDhillon) reported
from
Vancouver, British Columbia
Cancel your sports cable packages people. @Shawhelp @TELUS @TELUSsupport @BellMediaPR @RogersHelps @TSN_Sports @Sportsnet
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Steven 🇨🇦 ✡️
(@spawnsteryvr) reported
from
Vancouver, British Columbia
Sitting around wondering what it will take for @TELUSsupport @TELUS to get back to me. To fix my email. To clean up the mess they made. Hmmm...
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Aaron M
(@BBMmeEH) reported
from
Vancouver, British Columbia
When the time is right I will be switching out of @TELUS due to their poor choice of 5g provider this year 😞
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Jo Dworschak
(@StoryStory_Jo) reported
from
Vancouver, British Columbia
@Mutineer8961 @TELUS Definitely Telus! Not bad diy
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Mike Klassen
(@MikeKlassen) reported
from
Vancouver, British Columbia
So my wife and I were speaking about the fact we turned down multiple requests by @TELUS reps to connect our home with fiber optic “for free” 😒 Their doubling down on Huawei tech this week makes me think we made the right call.
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Kate Madden
(@kate0madden) reported
from
Vancouver, British Columbia
@NicESpurling @NatalieTheCapn Telus was a terrible experience and I eventually just gave up.
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Salmon n'Bannock
(@SnBVancouver) reported
from
Vancouver, British Columbia
@TELUS @TELUSsupport #Fail... so fed up with you .. cannot even reach anyone to cancel my services ..😡😡😡😡😡😡Telus is killing my business
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ModernMama Vancouver
(@ModernMamaVan) reported
from
Abbotsford, British Columbia
@AmyBeeman @TELUSsupport @TELUS Telus is honestly one of the worst companies we have ever dealt with. We cancelled all services with them over a year ago and still get charged monthly. Zero customer service!
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Steven 🇨🇦 ✡️
(@spawnsteryvr) reported
from
Vancouver, British Columbia
@TELUSsupport your instructions on configuring Outlook post migration aren’t very good. I’d like my Telus email to@come through there and not Google. Followed your instructions and when I input my Telus address, says “email address already added”. Doesn’t help. 1/2
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ABALI
(@G_ABALI_S) reported
from
Vancouver, British Columbia
I change my internet provider Telus to Shaw on the 15 Feb 2020. Shaw said we fill a form and send it on the 24 Feb 2020, but the Telus said there is no request from Shaw. @Shawhelp @ShawInfo @TELUS . Please talk to each other guys I need a solution. It is your miscommunication.
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dj fuentes
(@chinitta) reported
from
Vancouver, British Columbia
Conversation. She sounded very uncertain of the said program/ promotion. Fast forward 2wks after, NO FOLLOW UP PHONE CALL @TELUS @TELUSsupport crappy service! Just got off the phone with another customer rep. In all fairness, he was apologetic and kind. Still, No resolution.
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Bruno Athayde 🇨🇦 🇧🇷 🏳️🌈
(@athayde_br) reported
from
Vancouver, British Columbia
@TELUSsupport terrible service! Terrible support! Terrible customer care! Everything just so disappointing! Internet doesn’t work, tech doesn’t show up, customer care does nothing for the customer... Thanks @TELUS for the poor service.
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Wily Mike Reilly
(@brianb3648) reported
from
Vancouver, British Columbia
@NYJetsCanada @BCLions @OhioBobcats @CFL @nathan_rourke @TELUS Hey idiot it's a Canadian draft. He's a CANADIAN. Maybe sit this one out. No ******* clue. LOL
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Janice Abbott
(@jajawoot) reported
from
Vancouver, British Columbia
Hey @TELUS We @FreeOfViolence need 65 phones for a facility for folx who are recovering from #COVIDー19. Refurbished is cool, just need to be able to contact family & friends for comfort as will be in isolation, & will make contacting staff easier, if they need help.
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Natalie Lanoville 🇨🇦 🌱
(@NatalieLanovill) reported
from
Vancouver, British Columbia
@EvaSiu21 @mtnbvan No way am I cancelling my account with @Telus... the other service providers are GARBAGE. But I DO care about the 5G issue and I bet a lot of other customers do too.
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Thomas Gautreau
(@TomGautreau) reported
from
Vancouver, British Columbia
Dealt with Shaw for forty yrs and thought would give Telus a try on a new service. BIG MISTAKE ! Mon. I called C/ S they told me they would call me in 48 hours or less to deal with problem. No call. @TELUS @Shawhelp Telus customer service offshore. Shaw is in Canada.
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Steven 🇨🇦 ✡️
(@spawnsteryvr) reported
from
Vancouver, British Columbia
@TELUSsupport @TELUS if no one gets back to me with a solution to the problem you created soon, I will not pay my next bill. See how you like that. That or I’ll cancel all my TV, cell phone, internet and you’ll lose an extremely loyal customer. Customer not satisfied.
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섹시한 핫도그와 박근혜와(커미)
(@yeoncomi) reported
from
Maple Ridge, British Columbia
Why ******** 5g plans and cheap phone plans are only ******* available to businesses Rogers bell telus they have better deal for the businesses
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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🇨🇦 Barb aka Kelownagurl 🇺🇦🌻😷💉
(@kelownagurl) reported
Last year I switched to Public Mobile and now only pay $38/mon+tax for 5GB data on 3G network. Now they are offering $43/mon+tax for 6GB on 4G so I think I'll upgrade. Still way cheaper than I was paying for Telus. Here's my refer-a-friend code for $10 off first month. NKJ5X4
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Doug Saunders
(@DougSaunders) reported
@blm849 Compounded by the fact that their emergency backup consisted of Bell and Telus SIM cards, without realizing they couldn't make those cards work without a 2-factor authentication, which had to go though the Rogers network, which was down. So their PR couldn't even tweet about it
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TELUS Support
(@TELUSsupport) reported
@chitrath10 Please send us a DM so we could assist you further. Or contact our TELUS Mobility Customer Service team at 1-866-558-2273. Hours of operation: Daily: 9am-7pm local time. Thank you.
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Dallas
(@dtaks) reported
@TELUS @FriendlyFuture I would like the service of which I pay top dollar for to work…… like my phone and my hub. How about putting time and effort into that in which you are suppose to provide for my money not spend it on causes for a pat on the back and inflate your ego.
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Doug Pollitt
(@DouglasPollitt) reported
@xChrisTalksx @Pablohanson @LoR1975 I am just making educated guesses as well. Note that Telus *did* take OneSoccer up but that Telus does not own a sports network. Bell and Rogers did *not* take OneSoccer up and they both own sports networks. Things that make you go hmm, hmm?
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The Cronk
(@cronksciswag) reported
@MLKing4766 @ardeli39 Or is it the right that sell off successful crown corps this nkneecapping gains from our own properties. I wonder what it would be like of Telus was still owned by the Alberta Gov. Only a few extra 10s of billions from a single service. Crazy right.
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Peter Giffin
(@PeterGiffin7) reported
@sunshine22kas @RogersBiz I got rid of those idiots a decade ago. Bell is as bad. Telus is the best of the worst.
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@BravoCharlie 🇨🇦🇺🇸🇬🇧🇮🇱🇯🇵🇹🇼🇿🇦
(@BravoCharlie322) reported
@TrueNorthCentre I am torn. Telus, Bell, Rogers, Shaw & Eastlink built the infrastructure in 🇨🇦 & in places rode in on each other’s work. 💰 recovery should be permitted. The market they serve is much smaller that that in the US. How is gouging defined? Who regulates profit? Lastly Rogers sucks.
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Notwhatuthink
(@marcellemroy) reported
@jjhorgan Heck Horgan we do not need to look at USA. Look in yr own province! you have done ZERO to stop Telus from setting up shop in BC & draining our health care system of Drs & nurses. $800 million would go a long way in increasing HC wages & help keep our Drs in public system.
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Laharl
(@SpaceMutiny) reported
>Bell, Rogers, Telus… they’ll be crying to the CRTC and lobbying ******** out of government Problem is Starlink is getting slower now as more people get on it and I would not be surprised the CRTC and the Hertage Czar are WELL aware of that outfit but don't want to do anything