Telus Outage Report in Aberdeen, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Aberdeen, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Aberdeen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (48%)
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Phone (28%)
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Wi-fi (9%)
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TV (7%)
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E-mail (5%)
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Total Blackout (4%)
Live Outage Map Near Aberdeen, British Columbia
The most recent Telus outage reports came from the following cities: Vancouver, Langley, Maple Ridge and Abbotsford.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver |
Wi-fi | |
| Vancouver |
Internet | |
| Langley |
TV | |
| Vancouver |
Internet | |
| Vancouver |
Total Blackout | |
| Vancouver |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Aberdeen, British Columbia
Latest outage, problems and issue reports in Aberdeen and nearby locations:
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내일은파산커미🇨🇦🛬🐊;
(@yeoncomi) reported
from
Maple Ridge, British Columbia
Telus Animal ads SUCKS
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Willis Turner CAE 🛫
(@willisturner) reported
from
Abbotsford, British Columbia
Spent a few hours on the phone with @TELUS mobility call center and now a few minutes sharing with them in an email some customer centric feedback. I’ll let you know how it goes. @jim_senko 😀
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Amy Lanigan
(@AmyMaree90) reported
from
Vancouver, British Columbia
Wtf is up with my internet @TELUS
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Jim Gordon
(@jimgordontv) reported
from
Vancouver, British Columbia
@TELUSsupport I am 2 hours from "Outage Day 3" here in Vancouver, emails coming in, brief windows of being able to reply. For the 4th time in the last 24 hours, please update!!! #telus
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Steven 🇨🇦 ✡️
(@spawnsteryvr) reported
from
Vancouver, British Columbia
Email down and out in Vancouver.....again. Thanks for nothing #Telus.
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lapd1dl
(@Dennis02976748) reported
from
Maple Ridge, British Columbia
@JanetBrown980 @TELUS @TELUSsupport @CKNW @GlobalBC @BillTieleman @jarmstrongbc @IRPlawyer @jillreports Mine was only down 3 days.
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Joe Pratap
(@Joepratap) reported
from
Abbotsford, British Columbia
@zenonac Atta boy Z. Come on over to Telus where our calls never get dropped.
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Amy Lanigan
(@AmyMaree90) reported
from
Vancouver, British Columbia
@timberFox1123 I'm with Telus and having the same issue. I can't even run a speed test with the Telus app cause the internet capability is apparently non-existent.
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Amy Lanigan
(@AmyMaree90) reported
from
Vancouver, British Columbia
Our internet is so slow that the Telus app can't even run a speed test. Thank you @TELUS
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kayge
(@sparklehorss) reported
from
Abbotsford, British Columbia
@TELUS what a surprise prize today when I got a text from a technician saying they were coming to hook up the internet. I cancelled that appt last week and Shaw came and hooked me up on the same day. Your communication with your staff is just as bad is your patrons
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Luis Giraldo
(@luisgiraldo) reported
from
Vancouver, British Columbia
I think I’ll move all my IT company mobiles to Rogers. That’d *actually* be faster than getting a call answered by @TELUS client “care” to fix a plan change they screwed up.
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Haren
(@HarenNt) reported
from
Vancouver, British Columbia
“Customer complaints against Vancouver’s Telus surge 71%” - read this online today, and I must say I do agree 100% !!!! @TELUS
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💙LaLaNucks💚
(@LaLaVirtanen18) reported
from
Abbotsford, British Columbia
Alrighty I’m gonna head out to the mall I know I said I woukd never again lol but I need my headphones so bad I hope TELUS has them in stock!! I don’t think it will be that busy around this hour lol no one said ever!!
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Steven Schelling
(@StevenINK) reported
from
Vancouver, British Columbia
@gazzer49 @TELUSsupport @TELUS I’ve given up, Gary. Moving to a Gmail server and maybe changing my home service.
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Shawn Sviridov
(@galleryss) reported
from
Vancouver, British Columbia
@AllyBertamini @BarbSchmidt4 @TELUSsupport @DebraPurdyKong - As someone who works in related technology field, I can imagine Telus is putting a momentous effort in. These failures can be so complex that restoration can take longer than even the IT techs expected. Telus for sure working hard with no sleep on this issue.👍
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Steven 🇨🇦 ✡️
(@spawnsteryvr) reported
from
Vancouver, British Columbia
@pacificbird @TELUSsupport Yeah been getting those too. Email is very sporadic. What might not send right away, ends up going a couple of minutes later. I checked the outage page and Telus is still experiencing issues. Supposed to be resolved sometime around 1 P.M. PST.
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Nic Amaya
(@Nic_Amaya) reported
from
Maple Ridge, British Columbia
@asisports @TELUSsupport @TELUS Wow incredible! @TELUS should definitely compensate you! At least 1 week per day that you have endured this! That’d be almost 6 months free service... outrageous!
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Paul McAfee
(@MrPaulMcAfee) reported
from
Vancouver, British Columbia
When you get amazing service from @shaw and @TELUS representatives - you don’t mind the cost so much. Alisha with @telusmobility was on the phone with me for almost 2 hours last night and she stuck with me to updates plans and phones. #ExperienceIsEverything
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ChristopheRichardson
(@RichardsonYVR) reported
from
Vancouver, British Columbia
Crazy ... Nonsensical ... arrived for non-life threatening but ‘E’ medical appointment referral AND @TELUS is DOWN ( again ) ... chaos ... interesting how we take technology for granted ...
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Tom Pearce
(@tompearc) reported
from
Vancouver, British Columbia
@TELUSsupport I have been down that telus alogorithm before... With no success. You have the box # and street intersection already.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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PD
(@woofminer) reported
@telus and @TELUSsupport SIX months Since and including January 2021. Mytelus page says "first bill is not ready yet. " Customer since 1974 Telus agents have said it's a back end problem. I have been advised by email; chat; and phone they'll get back to me , still not fixed.
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Michael
(@MikeyB0101) reported
@techGuy4Life I'm on Koodo and wish 5G was enabled on their network which is basically Telus
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Laura Stavros
(@LStanleyGirl) reported
.@CalgaryPolice : “it’s a crime to leave a child in a hot car.” .@TELUS_Spark : “it’s 35 degrees and you cannot, under any circumstances, leave your car during the drive-in movie, no lawn chairs are allowed” Me: if my kids die in the car, can I leave it to get help?” #yyc #telus
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Commissioner Miner
(@fanCRTCProfling) reported
-No 24/7 emergency # she could call to have it fixed fast. -#Telus wanted her to upgrade to a more expensive brand to have data protection & security (up-selling based on their lack of data protections). #CRTC
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Gerald Waterous
(@GeraldWaterous) reported
@RogersBiz How about getting your OWN towers up hwy 5? So i don't always have to remember to reboot my phone to get data on "Rogers Extended Service" (ie, Telus towers) This has been the case with 2 different phones.
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rob
(@rbngrhm) reported
@barelybetty27 I used to have a customer at Telus that would just come in with a notepad that said “I am deaf :)” I miss her
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Mark Anderson (Wear your damn 😷) (He/His/Him)
(@cycletherapyHam) reported
@frances_twitr @koodo @TELUS When I had a problem a couple of months ago I just called the Koodo store in Jackson Square. Young person took care of the problem in 5 minutes.
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kass the sass
(@kass_watch) reported
@TELUS why must you have the WORST customer service????? Probably easier to tweet at you then find a phone number on the website of endless loops.
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PeonCrotchski
(@crotchski) reported
@Shawhelp repeat signal cutoff on internet and television for past week and a half. tv had become unwatchable, internet disconnects at various times at least once an hour, sometimes more. lower mainland area. is this going to get fixed, or should we just go to telus?
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Michel Raymond
(@XRAY2526) reported
ADT by Telus is horrible. It took 3 calls to their call centre to get a technician to show up to service our alarm system-first 2 were no shows. The technician that showed up was an indi. contractor that didn't even try to fix the issue, rather he tried to sell a new system.