Telus Outage in Aberdeen, British Columbia

@steeletalk I found out via media...I am so very upset as we have been asking to be included and “radio silence” and then “boom” media drops this important info? We don’t have unlimited staffing and people like @TELUS to help us man the phones...why no notice to supposed front liners ! Sigh

I’m just far too exhausted. I’ve exhausted every option other than going to Er st Paul’s And it’s just blah The doctor on Telus health app felt all bad last night

I get that there's a new version of the Pik TV app for Android and you are excited for the to update, @TELUS. But unless it's absolutely necessary, forcing me to upgrade or quit when I launch the app is the worst experience!

@CBCStephenQuinn just last week I had another awful call with @TELUS over the the 50% hike in my monthly home services bill. Loyalty discounts just don’t exist in the #telecom sector and they REALLY should.

@keithbaldrey Good for @Telus to remedy the issue with the call centres and finding ppl to man the phones. Just curious why Telus can’t respond to actual customer concerns that quickly & remedy issues that arise. Funny how that works.

@PaulDoroshenko Except @Telus is far from an expert at much of anything. Their reputation is horrid at most everything. Even their own employees acknowledge how bad they are.

@keithbaldrey If youve ever had to deal with @Telus you’d know this fiasco is par for the course. On a good day Telus is in a tight battle for one of the worst customer service, unresponsive, bureaucratic co’s in the country, on a bad day you get what happened.

@Bzubyk @TELUS If you’ve ever had an issue with this horrid Telcom, you’d understand how bureaucratic & truly Inept they actually are. This isn’t really all that surprising when you team an inept co with an obviously feckless bureaucracy

@casper5803 @richardzussman @TELUS where are they getting these agents so quickly? Great if they actually can, however, the reality remains where are they getting them & why werent they deployed yesterday when it became obvious their ineptitude was creating huge issues?

@Bzubyk We all know it’s drivel damage control written by a PR hack. What it didn’t say was how they were going to remedy to situation. Probably because that cost $ & everyone knows @Telus is loathe to spend $ on much but virtue signalling PR campaigns.

@richardzussman @TELUS couldn’t organize its way out of one car parade. A truly horrid company. It’s no wonder this clown show was a failure. The govt should’ve known how bad Telus was before allowing them to undertake the task. It’s no wonder it failed. Relying on Telus is abysmal organization

@TELUS @TELUSsupport WHERE ******** ARE YOU??? 8 HOURS WAITING FOR A SCHEDULED APPOINTMENT. BEYOND ******* RIDICULOUS NOW.

.@TELUS advises that service has been restored.

@lizthegrey Oh, super interesting. What did you use? Right now I have a telus box going into a Google wifi mesh + cat6 off the Google wifi (the house is all wired). Would love to be able to skip one hop and have internet go first to the wired network then wifi from there

Shout to @TELUS for having the worst ******* internet service in BC for playing @Xbox online. #MovingToShaw

Day 26 of waiting for my iPhone 12 Pro to arrive. After 90 minutes of waiting on hold, support unable to give any idea when I'll get it. Oh, but @Telus already billing me as if I have it. Hope it arrives before @Apple announces the iPhone 13.

@nbennett_biv @CraveTVHelp @AppleTV I had a lot of issues through Telus too. Directly through Crave is the only thing that consistently worked for me.

@rhythmteacher I’m with Telus for everything. Bundles. Service is ridiculous these days though. No matter what time of day o call in (odd time when I need to) on hold for an hour. Who the f**k has time and patience for that?

I think next billing cycle I’ll withhold payment @TELUSsupport @TELUS. Make you wait until the funds are available (even though they are) like you make me wait on hold. Your level of customer service/tech support has dropped significantly these past few months. Unacceptable.

@wingsnation @ShawInfo We just moved into a new neighbourhood, #Telus never ran service into it so we are stuck with using Shaw... Today I used Shaw's call back service, they called back in 20 mins, recording said I was in "Position 1" in the queue and it still took 1 hr 15 min to speak with someone.

@heidi12312345 @Telus rates do not live up to Internet speed and their TV service is absolute crap. Pre recorded repeat showings at $75 month!

That Bell, Roger's, Telus, Shaw, etc retain an open online account under your name - even after your cancel, is not only Securities Fraud it is also a security risk to you. ****, I just wish we had a government. #mbpoli #cdnpoli

@envirosly @heidi12312345 Yup. I just switched. It is still Telus you know. So I'm on the same network as before. Had unlimited data but I only use 1 GB pm. So, I have new 5G phone with 10GB. $65 per month is $20 less. Plus, I got a $200 gift certificate from seller. Goes back to $60 after 2 years.📲🍻

How is it that we cannot vaccinate teachers and other front line service workers but the mass clinic at Telus Convention Centre in Calgary only appears to be at about, what, 20% capacity? I look forward to this some being attributed to Trudeau... #AbLeg

@Telus in Central Manitoba is a rip off! They say the highest speed or whatever but it doesn’t load up anything. I think they just say that stuff for you to buy their crap service! Glad my contract is almost up so I can switch to a better company!

@CleaningOil @SamsungMobile @TELUS I can't believe what you're going through. It's unacceptable that a brand new phone (esp. an $1,800 one) would conk out after a couple of weeks & there's no support. TELUS and Samsung better get busy making this right for you, otherwise they will lose customers (me included).

@Gaohmee You don’t have to be a TELUS customer to use it and you can see a family doctor through video call at short notice, they can refer, prescribe, etc.

@EdmontonRaider Dude switch to Telus haha. Hated Shaw. Left years ago and never looked back

@mirgray Both my wife and I have iPhone8’s...neither of us get updates from Koodo or Telus directly. We do tend to get them from the Weather Network app, but it always seems to be delayed compared to others around us who receive the notifications directly from their providers...

@CleaningOil @SamsungMobile @TELUS That's awful. Doesn't Samsung provide a one year warranty?