Telus Outage Report in Aberdeen, British Columbia
Why is my Telus service not working?
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
Problems in the last 24 hours in Aberdeen, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Aberdeen, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 3: Problems at Telus
Telus is having issues since 11:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
- Internet (48%)
- Phone (23%)
- Wi-fi (13%)
- TV (7%)
- E-mail (5%)
- Total Blackout (4%)
Live Outage Map Near Aberdeen, British Columbia
The most recent Telus outage reports came from the following cities: Langley, and Abbotsford.
| City | Problem Type | Report Time |
|---|---|---|
 Langley
|
Internet | 5 days ago |
|
Langley
|
Internet | 5 days ago |
|
Langley
|
Internet | 10 days ago |
|
Abbotsford
|
Phone | 13 days ago |
|
Langley
|
Internet | 15 days ago |
|
Abbotsford
|
Internet | 23 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Aberdeen, British Columbia
Latest outage, problems and issue reports in Aberdeen and nearby locations:
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Joe Pratap (@Joepratap) reported from Abbotsford, British Columbia@zenonac Atta boy Z. Come on over to Telus where our calls never get dropped.
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Cheryl B. 🇨🇦 (@CherylPrior1) reported from Langley, British Columbia@pnwkate @NatalieLanovill @TELUS Shaw never gives me any trouble, great customer service.
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Nic Amaya (@Nic_Amaya) reported from Maple Ridge, British Columbia@asisports @TELUSsupport @TELUS Wow incredible! @TELUS should definitely compensate you! At least 1 week per day that you have endured this! That’d be almost 6 months free service... outrageous!
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섹시한 핫도그와 박근혜와(커미) (@yeoncomi) reported from Maple Ridge, British ColumbiaWhy ******** 5g plans and cheap phone plans are only ******* available to businesses Rogers bell telus they have better deal for the businesses
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Willis Turner CAE 🛫 (@willisturner) reported from Abbotsford, British ColumbiaSpent a few hours on the phone with @TELUS mobility call center and now a few minutes sharing with them in an email some customer centric feedback. I’ll let you know how it goes. @jim_senko 😀
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ModernMamaFV (@ModernMamaFV) reported from Abbotsford, British Columbia@TELUSsupport @TELUS over the phone 9 months ago said that the account was cancelled. Seems like every single person says something different. Awesome customer service and excellent treatment of a senior citizen 💩
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Keith Fiddler (@bigfid25) reported from Maple Ridge, British Columbia@drex @TELUS Check that all your cords are plugged in properly, I had this issue 2 weeks ago only to find out one Was unplugged
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ModernMama Vancouver (@ModernMamaVan) reported from Abbotsford, British Columbia@AmyBeeman @TELUSsupport @TELUS Telus is honestly one of the worst companies we have ever dealt with. We cancelled all services with them over a year ago and still get charged monthly. Zero customer service!
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Mrs. Stregger (@owljustteach) reported from Langley, British ColumbiaHey @TELUS and @cibc you made it possible for a hacker to steal our phone number and then use it to etransfer money out of our bank account. Wow. You let us down BIG TIME. #security #stolenidentity #identitytheft
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lapd1dl (@Dennis02976748) reported from Maple Ridge, British Columbia@JanetBrown980 @TELUS @TELUSsupport @CKNW @GlobalBC @BillTieleman @jarmstrongbc @IRPlawyer @jillreports Mine was only down 3 days.
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💙LaLaNucks💚 (@LaLaVirtanen18) reported from Abbotsford, British ColumbiaAlrighty I’m gonna head out to the mall I know I said I woukd never again lol but I need my headphones so bad I hope TELUS has them in stock!! I don’t think it will be that busy around this hour lol no one said ever!!
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Vic (@vicvirk) reported from Maple Ridge, British Columbia@wingsnation @ShawInfo We just moved into a new neighbourhood, #Telus never ran service into it so we are stuck with using Shaw... Today I used Shaw's call back service, they called back in 20 mins, recording said I was in "Position 1" in the queue and it still took 1 hr 15 min to speak with someone.
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Wayne O (@WaynesPlanet) reported from Abbotsford, British Columbia.@TELUS @TELUSsupport has by far the WORST customer service in Canada. Never had no call back option and an estimated FIFTY FIVE (55) MINUTE WAIT TIME. When you pay $250 a month you expect a modicum or customer service
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Vitamin B12 (@VitaB_12) reported from Mission, British ColumbiaBC/Canada people! How do you feel about @TELUS ? Im sick of @Bell treating me like **** after so many years and am looking to switch in the next week or two!
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kayge (@sparklehorss) reported from Abbotsford, British Columbia@TELUS what a surprise prize today when I got a text from a technician saying they were coming to hook up the internet. I cancelled that appt last week and Shaw came and hooked me up on the same day. Your communication with your staff is just as bad is your patrons
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ModernMamaFV (@ModernMamaFV) reported from Abbotsford, British ColumbiaMy 76- old grandmother (May 2019): I would like to cancel all services @TELUS: Sure no prob. February 2020: Bill goes to me advising on arrears. Acct was not cancelled. Pin, birthdate, account number, address provided and accused voice being too young and refused to cancel.
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James Inglis (@JRI_Media) reported from Abbotsford, British ColumbiaDay 26 of waiting for my iPhone 12 Pro to arrive. After 90 minutes of waiting on hold, support unable to give any idea when I'll get it. Oh, but @Telus already billing me as if I have it. Hope it arrives before @Apple announces the iPhone 13.
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Jillian Casselman (@JillCasselman1) reported from Abbotsford, British Columbia@telus @TELUSsupport fibre optic outage in #Abbotsford any update on it returning please?
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Ethan (@Elnath_salad) reported@nervysage @Mute14_ It's a "pick your poison" type deal with Canadian ISPs unfortunately, I'm with Telus and I've gotten really bad service from them and I'm stuck in a 2 year contract there as well
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Monique M 🏳️🌈🏳️⚧️🚡🥖 (@Social_Moi) reported@delnparker @TELUS To be fair, his boss didn't have to do anything. He didn't gain anything from this. He showed support to one of his staff and put himself out there. And Kudos to @TELUS for being extremely supportive , openly and privately to staff, in a world that is far from it.
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maybe_slifer (@slifer91) reported@JatIkhwan Pastikan agensi telus so that no problem in the future as you will be the front face. Regardless what you said people will blame you if anything happens in future.
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Algis Akstinas (@AlsoKnownAs_AA) reportedTELUS seems to worry about the cost and solution of serving wholesale partners. Let's make a deal @TELUS. @dotmobileapp will assume implementation and cost as a public cloud based Full #MVNO & #MVNE. In fact that's what we've proposed all along. Multiple birds with one stone.
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Seumas Bruce (@SeumasBruce) reported from Calgary, AlbertaTook my 3 teens down to Telus Convention Centre for 1st shots tonight. Kudos and virtual hugs to all the AHS workers (and volunteers?)! RN administering our shots was pulling a 12hr shift!
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Danielle Parker (@delnparker) reported@Social_Moi @TELUS I didn't mean anything by it. I was one of 3 gays who worked at a Telus retail store a few years back, and everyone was really good by it. We can never have too many allies.
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mildish gambino (@Nastyboybuttle) reported@TELUS you have the worst internet service in Canada, smoke my pole
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Barbara (@BabsAtHeart) reported@ab_vax @DarianaAlSalam @AHS_media Parking at the Telus Centre is free. You just need to register your vechicle with Parkplus for the free 90 mins. You can do that by using the parkplus app or at the machine by the elevators. Last Friday there was an employee there to help on the floor I parked on.
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Tyler Power (@TylerPowerNL) reportedWhat kind of awful surcharge is call-forwarding @TELUS ? I just got charged more for this than I did for my actual bill. Then your surcharge is 3x more expensive than Bell. You’ve lost an internet, tv, and mobility customer.
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Kaye (@kaye_yuki) reported@teesang Does Telus support Apple watches?