Telus Outage Report in Aberdeen, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Aberdeen, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Aberdeen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (54%)
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Phone (23%)
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Wi-fi (10%)
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TV (6%)
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Total Blackout (4%)
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E-mail (3%)
Live Outage Map Near Aberdeen, British Columbia
The most recent Telus outage reports came from the following cities: Vancouver, Abbotsford, Langley and Maple Ridge.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver |
Wi-fi | |
| Vancouver |
Phone | |
| Vancouver |
Phone | |
| Vancouver |
Phone | |
| Vancouver |
Phone | |
| Vancouver |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Aberdeen, British Columbia
Latest outage, problems and issue reports in Aberdeen and nearby locations:
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ModernMamaFV
(@ModernMamaFV) reported
from
Abbotsford, British Columbia
@TELUSsupport @TELUS over the phone 9 months ago said that the account was cancelled. Seems like every single person says something different. Awesome customer service and excellent treatment of a senior citizen 💩
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Jessy
(@CoachDhillon) reported
from
Vancouver, British Columbia
Cancel your sports cable packages people. @Shawhelp @TELUS @TELUSsupport @BellMediaPR @RogersHelps @TSN_Sports @Sportsnet
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Kate Madden
(@kate0madden) reported
from
Vancouver, British Columbia
@NicESpurling @NatalieTheCapn Telus was a terrible experience and I eventually just gave up.
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Natalie Lanoville 🇨🇦 🌱
(@NatalieLanovill) reported
from
Vancouver, British Columbia
@EvaSiu21 @mtnbvan No way am I cancelling my account with @Telus... the other service providers are GARBAGE. But I DO care about the 5G issue and I bet a lot of other customers do too.
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Janice Abbott
(@jajawoot) reported
from
Vancouver, British Columbia
Hey @TELUS We need 60 phones for a temporary facility for folx who are Recovering from COVID. Refurbished is fine, they just need to be able to contact families and friends for comfort (they will be in isolation), and staff if they need help. 🙏
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Mike Klassen
(@MikeKlassen) reported
from
Vancouver, British Columbia
So my wife and I were speaking about the fact we turned down multiple requests by @TELUS reps to connect our home with fiber optic “for free” 😒 Their doubling down on Huawei tech this week makes me think we made the right call.
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Steven 🇨🇦 ✡️
(@spawnsteryvr) reported
from
Vancouver, British Columbia
Sitting around wondering what it will take for @TELUSsupport @TELUS to get back to me. To fix my email. To clean up the mess they made. Hmmm...
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dj fuentes
(@chinitta) reported
from
Vancouver, British Columbia
Conversation. She sounded very uncertain of the said program/ promotion. Fast forward 2wks after, NO FOLLOW UP PHONE CALL @TELUS @TELUSsupport crappy service! Just got off the phone with another customer rep. In all fairness, he was apologetic and kind. Still, No resolution.
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Aaron M
(@BBMmeEH) reported
from
Vancouver, British Columbia
When the time is right I will be switching out of @TELUS due to their poor choice of 5g provider this year 😞
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Steven 🇨🇦 ✡️
(@spawnsteryvr) reported
from
Vancouver, British Columbia
@TELUSsupport @TELUS if no one gets back to me with a solution to the problem you created soon, I will not pay my next bill. See how you like that. That or I’ll cancel all my TV, cell phone, internet and you’ll lose an extremely loyal customer. Customer not satisfied.
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Stephanie Elizabeth
(@StephKall) reported
from
Vancouver, British Columbia
LOL @TELUS sent me a text today said it’s time to upgrade and they can help. I’ve had TELUS for years and the best they over me is $27 a month more for a two year contract 😂😂😂😂 #CustomerExperience #worst
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Salmon n'Bannock
(@SnBVancouver) reported
from
Vancouver, British Columbia
@TELUS @TELUSsupport #Fail... so fed up with you .. cannot even reach anyone to cancel my services ..😡😡😡😡😡😡Telus is killing my business
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Thomas Gautreau
(@TomGautreau) reported
from
Vancouver, British Columbia
Dealt with Shaw for forty yrs and thought would give Telus a try on a new service. BIG MISTAKE ! Mon. I called C/ S they told me they would call me in 48 hours or less to deal with problem. No call. @TELUS @Shawhelp Telus customer service offshore. Shaw is in Canada.
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Bruno Athayde 🇨🇦 🇧🇷 🏳️🌈
(@athayde_br) reported
from
Vancouver, British Columbia
@TELUSsupport terrible service! Terrible support! Terrible customer care! Everything just so disappointing! Internet doesn’t work, tech doesn’t show up, customer care does nothing for the customer... Thanks @TELUS for the poor service.
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Steven 🇨🇦 ✡️
(@spawnsteryvr) reported
from
Vancouver, British Columbia
@TELUSsupport your instructions on configuring Outlook post migration aren’t very good. I’d like my Telus email to@come through there and not Google. Followed your instructions and when I input my Telus address, says “email address already added”. Doesn’t help. 1/2
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섹시한 핫도그와 박근혜와(커미)
(@yeoncomi) reported
from
Maple Ridge, British Columbia
Why ******** 5g plans and cheap phone plans are only ******* available to businesses Rogers bell telus they have better deal for the businesses
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Janice Abbott
(@jajawoot) reported
from
Vancouver, British Columbia
Hey @TELUS We @FreeOfViolence need 65 phones for a facility for folx who are recovering from #COVIDー19. Refurbished is cool, just need to be able to contact family & friends for comfort as will be in isolation, & will make contacting staff easier, if they need help.
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ABALI
(@G_ABALI_S) reported
from
Vancouver, British Columbia
I change my internet provider Telus to Shaw on the 15 Feb 2020. Shaw said we fill a form and send it on the 24 Feb 2020, but the Telus said there is no request from Shaw. @Shawhelp @ShawInfo @TELUS . Please talk to each other guys I need a solution. It is your miscommunication.
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Wily Mike Reilly
(@brianb3648) reported
from
Vancouver, British Columbia
@NYJetsCanada @BCLions @OhioBobcats @CFL @nathan_rourke @TELUS Hey idiot it's a Canadian draft. He's a CANADIAN. Maybe sit this one out. No ******* clue. LOL
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ModernMama Vancouver
(@ModernMamaVan) reported
from
Abbotsford, British Columbia
@AmyBeeman @TELUSsupport @TELUS Telus is honestly one of the worst companies we have ever dealt with. We cancelled all services with them over a year ago and still get charged monthly. Zero customer service!
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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LallyA
(@LallyAd) reported
@jkrider_ @TELUSsupport Don’t join Telus join @Bell there support never puts u on hold or lie bell has treated me like a loyal customer 40$ Canada us 200gb
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Sandeep Singh
(@sandeep_iiml) reported
@TELUSsupport The person manning your store at CenterPoint mall, Toronto at 7 PM , July 23 was clueless about your apple standalone watch plan. He was rude and unhelpful. Even asked me to close my account with Telus and not to come back to Telus ever. When I asked his name..
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LallyA
(@LallyAd) reported
@Bell_Support bell I love y’all’s holding music @tatemcrae something tells me bell slay’s 👊 with the fastest 5G speed and LTE and better customer service then @TELUSsupport Telus holding music is so **** it’s sounds like they went on eBay and hired some idiot.
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Chris P Bacon
(@pozpiggy86) reported
@fanCRTCProfling @koodo @TELUS Not sure, but I do NOT appreciate cancelling my old internet on the promise that I would be activated today, only to have today come and no activation occurs. Customer service can only tell me that they'll submit a request, and that I just have to wait. #CRTC
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Graf von Zippilen Correct Commentary
(@TankiesFTW) reported
@AmazingZoltan For phone landlines and Internet services: search the Internet for reviews. And remember: DON'T go with Big Providers like Bell, Telus, and Rogers (which now includes Shaw). Their customer service and technical support #STANK!
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Steve Coville 🇨🇦
(@SteveCoville) reported
from
Hornepayne, Ontario
@hendrikpape @phillstaf @Bell That's a wild looking map. You would never think it with Telus's coverage
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John Argus🇨🇦🇬🇧🇮🇱🇺🇦
(@JohnArgus5) reported
Bell fired most of its staff years ago. So did Rogers. And probably Telus for all I know. They now subcontract service calls as well as customer service to the lowest bidder, who then hires the cheapest possible employees, usually immigrants or foreign workers. I've had Rogers for 10 years and had a number of service calls over that period and I don't think a single one spoke unaccented English.
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TheSorryGirl
(@TheSorryGirl1) reported
@TELUS @TELUSsupport @Bell Listen you guys, the service in Newfoundland for cell phones is absolutely atrocious. I’m paying 254$ a month for 3 phones and where I live if I don’t have internet I don’t have service. Figure this out or I’m not paying my bill anymore.
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Dozey
(@Sharpie780) reported
@iamterryevans I’ve had it with Telus. Their TV boxes have gone to ****. My contract is almost up and I’m done it’s so frustrating.
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Ciel21
(@Ciel2114) reported
@MobileSyrup The issue with having all services together is if ISP is down, home phone is offline. Will Cogeco mobile phone service truly be separate on Telus' infrastructure or on Cogeco infrastructure? Try finding a payphone nowadays when hydro is off and one wants to contact utility.