Telus Outage Report in Aberdeen, British Columbia

Problems in the last 24 hours in Aberdeen, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Aberdeen, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (48%)
• Phone (23%)
• Wi-fi (12%)
• TV (7%)
• E-mail (5%)
• Total Blackout (4%)

Live Outage Map Near Aberdeen, British Columbia

The most recent Telus outage reports came from the following cities: Langley, and Abbotsford.

City	Problem Type	Report Time
Langley	Internet	6 days ago
Langley	Internet	6 days ago
Langley	Internet	11 days ago
Abbotsford	Phone	14 days ago
Langley	Internet	15 days ago
Abbotsford	Internet	24 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Aberdeen, British Columbia

Latest outage, problems and issue reports in Aberdeen and nearby locations:

• 
  Jillian Casselman (@JillCasselman1) reported 12 minutes ago from Abbotsford, British Columbia

  @telus @TELUSsupport fibre optic outage in #Abbotsford any update on it returning please?

• 
  Joe Pratap (@Joepratap) reported 14 minutes ago from Abbotsford, British Columbia

  @zenonac Atta boy Z. Come on over to Telus where our calls never get dropped.

• 
  🚴 Jim Ⓥ (@itsjim84) reported 18 minutes ago from Abbotsford, British Columbia

  @pattibacchus @KHampe_ @TELUSsupport @cbcErica @Dave_Eby @jjhorgan @carolejames Customer: I was supposed to pay X amount, but you increased it by Y dollars Telus: Yes we have to increase our fees sometimes Cust: But I have a contract Telus: Yes we have to increase our fees sometimes Cust: Okay then cancel my account Telus: You can't you have a contract

• 
  Nic Amaya (@Nic_Amaya) reported 18 minutes ago from Maple Ridge, British Columbia

  @asisports @TELUSsupport @TELUS Wow incredible! @TELUS should definitely compensate you! At least 1 week per day that you have endured this! That’d be almost 6 months free service... outrageous!

• 
  Willis Turner CAE 🛫 (@willisturner) reported 19 minutes ago from Abbotsford, British Columbia

  Spent a few hours on the phone with @TELUS mobility call center and now a few minutes sharing with them in an email some customer centric feedback. I’ll let you know how it goes. @jim_senko 😀

• 
  🚴 Jim Ⓥ (@itsjim84) reported 19 minutes ago from Abbotsford, British Columbia

  @Tim_Ell @pattibacchus @TELUS @cbcErica @Dave_Eby @jjhorgan @carolejames When I was previously a Telus customer WITH a contract, they often raised the price, though they didn't bother to notify me. Cancelling was also costly.

• 
  James Inglis (@JRI_Media) reported 20 minutes ago from Abbotsford, British Columbia

  Day 26 of waiting for my iPhone 12 Pro to arrive. After 90 minutes of waiting on hold, support unable to give any idea when I'll get it. Oh, but @Telus already billing me as if I have it. Hope it arrives before @Apple announces the iPhone 13.

• 
  ModernMama Vancouver (@ModernMamaVan) reported 22 minutes ago from Abbotsford, British Columbia

  @AmyBeeman @TELUSsupport @TELUS Telus is honestly one of the worst companies we have ever dealt with. We cancelled all services with them over a year ago and still get charged monthly. Zero customer service!

• 
  Vic (@vicvirk) reported 22 minutes ago from Maple Ridge, British Columbia

  @wingsnation @ShawInfo We just moved into a new neighbourhood, #Telus never ran service into it so we are stuck with using Shaw... Today I used Shaw's call back service, they called back in 20 mins, recording said I was in "Position 1" in the queue and it still took 1 hr 15 min to speak with someone.

• 
  내일은파산커미🇨🇦🛬🐊; (@yeoncomi) reported 25 minutes ago from Maple Ridge, British Columbia

  Telus Animal ads SUCKS

• 
  Brad Thiessen (@Zharphyn) reported 27 minutes ago from Maple Ridge, British Columbia

  @TELUS @TELUSsupport @TELUSBusiness I just had the most unpleasant CSR experiences of my life, dealing with your CSRs. The names they gave me were ‘Joe’ and ‘Lovly’. Extremely rude and unhelpful. I even asked for a supervisor, and was refused.

• 
  💙LaLaNucks💚 (@LaLaVirtanen18) reported 30 minutes ago from Abbotsford, British Columbia

  Alrighty I’m gonna head out to the mall I know I said I woukd never again lol but I need my headphones so bad I hope TELUS has them in stock!! I don’t think it will be that busy around this hour lol no one said ever!!

• 
  lapd1dl (@Dennis02976748) reported 31 minutes ago from Maple Ridge, British Columbia

  @JanetBrown980 @TELUS @TELUSsupport @CKNW @GlobalBC @BillTieleman @jarmstrongbc @IRPlawyer @jillreports Mine was only down 3 days.

• 
  Mrs. Stregger (@owljustteach) reported 32 minutes ago from Langley, British Columbia

  Hey @TELUS and @cibc you made it possible for a hacker to steal our phone number and then use it to etransfer money out of our bank account. Wow. You let us down BIG TIME. #security #stolenidentity #identitytheft

• 
  kayge (@sparklehorss) reported 35 minutes ago from Abbotsford, British Columbia

  @TELUS what a surprise prize today when I got a text from a technician saying they were coming to hook up the internet. I cancelled that appt last week and Shaw came and hooked me up on the same day. Your communication with your staff is just as bad is your patrons

• 
  ModernMamaFV (@ModernMamaFV) reported 40 minutes ago from Abbotsford, British Columbia

  @TELUSsupport @TELUS over the phone 9 months ago said that the account was cancelled. Seems like every single person says something different. Awesome customer service and excellent treatment of a senior citizen 💩

• 
  Johnson (@Schmidt_show) reported 46 minutes ago from Maple Ridge, British Columbia

  @Shawhelp My wifi is off sending this tweet because it is slow. I’m asking telus how there optik cable install is going because all we can get for tv and Internet is Shaw. We’ve had nothing but troubles w/ wifi, cable and billing.

• 
  섹시한 핫도그와 박근혜와(커미) (@yeoncomi) reported 50 minutes ago from Maple Ridge, British Columbia

  Why ******** 5g plans and cheap phone plans are only ******* available to businesses Rogers bell telus they have better deal for the businesses

• 
  ModernMamaFV (@ModernMamaFV) reported 50 minutes ago from Abbotsford, British Columbia

  My 76- old grandmother (May 2019): I would like to cancel all services @TELUS: Sure no prob. February 2020: Bill goes to me advising on arrears. Acct was not cancelled. Pin, birthdate, account number, address provided and accused voice being too young and refused to cancel.

• 
  Wayne O (@WaynesPlanet) reported 56 minutes ago from Abbotsford, British Columbia

  .@TELUS @TELUSsupport has by far the WORST customer service in Canada. Never had no call back option and an estimated FIFTY FIVE (55) MINUTE WAIT TIME. When you pay $250 a month you expect a modicum or customer service

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Herne (@Herne) reported 1 minute ago

  So my work email is down today… Telus email has been so crappy, I don't know why the boss doesn't switch us all over to gmail or something useful…

• 
  Aidan Gordon (@thefunkyhermit) reported 5 minutes ago

  @KevinSMcArthur @AwaitingJuno Aren’t we saying the same thing? When I said bail I meant quit their own family practice. For instance mine shut hers down and now does virtual care via Telus health

• 
  Just Jeff (@BMovieShelf) reported 7 minutes ago

  Anybody in St. John’s having issues with Telus cell phone service right now?

• 
  Brandon Gowdridge 🇨🇦 (3×💉2×😷) (@VE7ZBG) reported 7 minutes ago

  @joncoopertweets Faux Noose used to be part of the "News" bundle of channels, an add-on package for Telus OptikTV subscribers in Canada. I wanted two channels in the bundle, so I subscribed to the individual channels, at twice the cost of the bundle, to avoid paying for that garbage.

• 
  Nicolas Steenhout (@vavroom) reported 14 minutes ago

  Coming to think that dealing with @telus tech support is about as much fun and efficacy as dealing with @ATT tech support. Which is not at all. Why are telecoms company so bloody hard to deal with?

• 
  banana muffin conno sir (@Gebbzz) reported 20 minutes ago

  Not a Telus ad telling me I deserve better wifi, when I have their wifi and it’s **** 🤨

• 
  GoGoGroove (@GoGoGroove) reported 23 minutes ago

  @TELUSsupport your online customer UI doesnt work... every action hangs... WTF? @TELUS

• 
  aestheticsock (@apatheticsock) reported 24 minutes ago

  @chloe_hime7 damn thats unlucky :( my suggestion is go unabomber mode on telus until they give you fibre

• 
  Mike T (@CDNHockeyNut) reported 27 minutes ago

  @TELUSsupport Quick question for you folks, having an issue with telus email, can send but presently am unable to receive. Is this an larger issue that you're presently aware of and trying to resolve?

• 
  troevr (@brockscrocs) reported 30 minutes ago

  @kirbeep the amount of people coming in with Telus/Shaw/ISL email setup problems on iOS/macOS