Telus outages and service status in Aberdeen, British Columbia
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around Aberdeen, including 0 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- Internet (50%)
- Phone (50%)
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Aberdeen, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Aberdeen, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 26: Problems at Telus
Telus is having issues since 11:00 AM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Aberdeen, British Columbia
The most recent Telus outage reports came from the following cities: Maple Ridge, Langley, Aberdeen, and Abbotsford.
| City | Problem Type | Report Time |
|---|---|---|
 Maple Ridge
|
Phone | 19 days ago |
|
Langley
|
Internet | 27 days ago |
|
Langley
|
Phone | 2 months ago |
|
Langley
|
Phone | 2 months ago |
|
Aberdeen
|
Phone | 2 months ago |
|
Langley
|
Internet | 2 months ago |
Community Discussion
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Telus Issues Reports Near Aberdeen, British Columbia
Latest outage, problems and issue reports in Aberdeen and nearby locations:
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Jillian Casselman (@JillCasselman1) reported from Abbotsford, British Columbia@telus @TELUSsupport fibre optic outage in #Abbotsford any update on it returning please?
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섹시한 핫도그와 박근혜와(커미) (@yeoncomi) reported from Maple Ridge, British ColumbiaWhy ******** 5g plans and cheap phone plans are only ******* available to businesses Rogers bell telus they have better deal for the businesses
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lapd1dl (@Dennis02976748) reported from Maple Ridge, British Columbia@JanetBrown980 @TELUS @TELUSsupport @CKNW @GlobalBC @BillTieleman @jarmstrongbc @IRPlawyer @jillreports Mine was only down 3 days.
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ModernMamaFV (@ModernMamaFV) reported from Abbotsford, British ColumbiaMy 76- old grandmother (May 2019): I would like to cancel all services @TELUS: Sure no prob. February 2020: Bill goes to me advising on arrears. Acct was not cancelled. Pin, birthdate, account number, address provided and accused voice being too young and refused to cancel.
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🚴 Jim Ⓥ (@itsjim84) reported from Abbotsford, British Columbia@pattibacchus @KHampe_ @TELUSsupport @cbcErica @Dave_Eby @jjhorgan @carolejames Customer: I was supposed to pay X amount, but you increased it by Y dollars Telus: Yes we have to increase our fees sometimes Cust: But I have a contract Telus: Yes we have to increase our fees sometimes Cust: Okay then cancel my account Telus: You can't you have a contract
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kayge (@sparklehorss) reported from Abbotsford, British Columbia@TELUS what a surprise prize today when I got a text from a technician saying they were coming to hook up the internet. I cancelled that appt last week and Shaw came and hooked me up on the same day. Your communication with your staff is just as bad is your patrons
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ModernMama Vancouver (@ModernMamaVan) reported from Abbotsford, British Columbia@AmyBeeman @TELUSsupport @TELUS Telus is honestly one of the worst companies we have ever dealt with. We cancelled all services with them over a year ago and still get charged monthly. Zero customer service!
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Cheryl B. 🇨🇦 (@CherylPrior1) reported from Langley, British Columbia@pnwkate @NatalieLanovill @TELUS Shaw never gives me any trouble, great customer service.
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💙LaLaNucks💚 (@LaLaVirtanen18) reported from Abbotsford, British ColumbiaAlrighty I’m gonna head out to the mall I know I said I woukd never again lol but I need my headphones so bad I hope TELUS has them in stock!! I don’t think it will be that busy around this hour lol no one said ever!!
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Cameron Wilson (@CameronBWilson) reported from Abbotsford, British Columbia@TELUSsupport having to unplug the PVR multiple times a day for the last month is terrible. Tech support(20+ calls) hasn’t worked nor has in home(8 tech visits) either. #wearedone #canceltelus @TELUS
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Keith Fiddler (@bigfid25) reported from Maple Ridge, British Columbia@drex @TELUS Check that all your cords are plugged in properly, I had this issue 2 weeks ago only to find out one Was unplugged
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Joe Pratap (@Joepratap) reported from Abbotsford, British Columbia@zenonac Atta boy Z. Come on over to Telus where our calls never get dropped.
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🚴 Jim Ⓥ (@itsjim84) reported from Abbotsford, British Columbia@Tim_Ell @pattibacchus @TELUS @cbcErica @Dave_Eby @jjhorgan @carolejames When I was previously a Telus customer WITH a contract, they often raised the price, though they didn't bother to notify me. Cancelling was also costly.
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Willis Turner CAE 🛫 (@willisturner) reported from Abbotsford, British ColumbiaSpent a few hours on the phone with @TELUS mobility call center and now a few minutes sharing with them in an email some customer centric feedback. I’ll let you know how it goes. @jim_senko 😀
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Vitamin B12 (@VitaB_12) reported from Mission, British ColumbiaBC/Canada people! How do you feel about @TELUS ? Im sick of @Bell treating me like **** after so many years and am looking to switch in the next week or two!
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James Inglis (@JRI_Media) reported from Abbotsford, British ColumbiaDay 26 of waiting for my iPhone 12 Pro to arrive. After 90 minutes of waiting on hold, support unable to give any idea when I'll get it. Oh, but @Telus already billing me as if I have it. Hope it arrives before @Apple announces the iPhone 13.
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Brad Thiessen (@Zharphyn) reported from Maple Ridge, British Columbia@TELUS @TELUSsupport @TELUSBusiness I just had the most unpleasant CSR experiences of my life, dealing with your CSRs. The names they gave me were ‘Joe’ and ‘Lovly’. Extremely rude and unhelpful. I even asked for a supervisor, and was refused.
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Johnson (@Schmidt_show) reported from Maple Ridge, British Columbia@Shawhelp My wifi is off sending this tweet because it is slow. I’m asking telus how there optik cable install is going because all we can get for tv and Internet is Shaw. We’ve had nothing but troubles w/ wifi, cable and billing.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Boo Meester (@BooMeester) reported@GordinKelowna @jodyvance @TELUS When programs don’t record or fast-forward to the end, these are not minor issues when dealing with Telus!
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Luke Friday (@sdxc25) reported**** flip phone 📱 Telus......I wasn't even gonna try to Film it , at night, fast speeds
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Meggster 🇨🇦 (@BcMeggster) reported@VanCityVice You think our Hyro bills will be going down once Telus sucks the life out of it for an A.I. data center. They announced stupidity. We don't nee China's system at all.
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Ash Mishra (@ashwani_avgeek) reported@TELUS @TELUSsupport is now making calls, making false claims to reduce your bills, adding new services without asking for your permission and increasing monthly cost in the most unethical way. Beware. In absence of a real person to talk to and when most customer care staff speak in a way that is hard to understand, it is very easy to get scammed.
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Margot Maddison-MacFadyen, PhD (@M_M_MacFadyen) reported@CanucksIn4 @jodyvance @TELUS I got Starlink a few years ago because our wifi was so bad I couldn’t work from home. It’s brilliant. Never had a problem since plugging Starlink in. When there’s a Starlink telephone, I will get it, too.
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Chuck McKinnon (@chuckmckinnon) reported@JamesMac_Fit I scrapped my Telus router for Unifi gear. Created a separate WiFi network for the kids' devices, which shuts off a couple of hours before bedtime. Content filters at the router, not on devices. We collected their devices when the network dropped, and I read to them every night.
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Carnivorous Vegan (@ZoeyFeldman) reported@MelissaLMRogers @JasminLaine_ @TELUSsupport Public Mobile is owned by Telus and uses the same network but is much cheaper. If you own your phone it is a better option. $40 a month gets you a lot of data. They have family plans as well.
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Ketchup Chip Enjoyer💪🇨🇦 (@PeZzy) reported@jodyvance @TELUS Replace the network cable between the Telus TV box and the modem.
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Ani V - 🇨🇦 (@aevlive) reported@BarbaraDoduk @jodyvance @TELUS When I cancelled my mom's service after she passed away, I packaged up the equipment and went to the post office. The girl looked at the parcel and insisted I take a photo of the package with the receipt as proof based on her experience of lost returns. Mine was fine.
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Dtw🇨🇦 (@DerekWilliams82) reported@DailyHiveVan If Telus can take our water for a data centre then I don’t give a **** about washing my car or watering my plants/lawn. If the city and province is going to sell out our water and not give a **** then why should I.