Telus Outage Report in Aberdeen, British Columbia
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Aberdeen, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Aberdeen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 29: Problems at Telus
Telus is having issues since 04:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (57%)
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Phone (18%)
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Wi-fi (11%)
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TV (7%)
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Total Blackout (4%)
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E-mail (3%)
Live Outage Map Near Aberdeen, British Columbia
The most recent Telus outage reports came from the following cities: Vancouver, Abbotsford, Langley and Maple Ridge.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver |
Wi-fi | |
| Vancouver |
Phone | |
| Vancouver |
Internet | |
| Abbotsford |
Total Blackout | |
| Vancouver |
Internet | |
| Vancouver |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Aberdeen, British Columbia
Latest outage, problems and issue reports in Aberdeen and nearby locations:
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Ciara Hempseed
(@CiaraHempseed) reported
from
Vancouver, British Columbia
I actually had to use that Telus Babylon app to get some perscriptions for this migraine Send help
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Steven 🇨🇦 ✡️
(@spawnsteryvr) reported
from
Vancouver, British Columbia
Your service has gone downhill in a big way @TELUSsupport @TELUS. These wait times are horrendous.
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Jo Dworschak
(@StoryStory_Jo) reported
from
Vancouver, British Columbia
@Mutineer8961 @TELUS Definitely Telus! Not bad diy
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E-Comm 9-1-1
(@EComm911_info) reported
from
Vancouver, British Columbia
.@TELUS advises that service has been restored.
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James Inglis
(@JRI_Media) reported
from
Abbotsford, British Columbia
Day 26 of waiting for my iPhone 12 Pro to arrive. After 90 minutes of waiting on hold, support unable to give any idea when I'll get it. Oh, but @Telus already billing me as if I have it. Hope it arrives before @Apple announces the iPhone 13.
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Mary June Margarico
(@Junayyyy) reported
from
Vancouver, British Columbia
@TELUS sucks.
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Stefano Buliani
(@sapessi) reported
from
Vancouver, British Columbia
@lizthegrey Oh, super interesting. What did you use? Right now I have a telus box going into a Google wifi mesh + cat6 off the Google wifi (the house is all wired). Would love to be able to skip one hop and have internet go first to the wired network then wifi from there
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Salmon n'Bannock
(@SnBVancouver) reported
from
Vancouver, British Columbia
@TELUS @TELUSsupport #Fail... so fed up with you .. cannot even reach anyone to cancel my services ..😡😡😡😡😡😡Telus is killing my business
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Steven 🇨🇦 ✡️
(@spawnsteryvr) reported
from
Vancouver, British Columbia
I think next billing cycle I’ll withhold payment @TELUSsupport @TELUS. Make you wait until the funds are available (even though they are) like you make me wait on hold. Your level of customer service/tech support has dropped significantly these past few months. Unacceptable.
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Vic
(@vicvirk) reported
from
Maple Ridge, British Columbia
@wingsnation @ShawInfo We just moved into a new neighbourhood, #Telus never ran service into it so we are stuck with using Shaw... Today I used Shaw's call back service, they called back in 20 mins, recording said I was in "Position 1" in the queue and it still took 1 hr 15 min to speak with someone.
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Bruno Athayde 🇨🇦 🇧🇷 🏳️🌈
(@athayde_br) reported
from
Vancouver, British Columbia
@TELUSsupport terrible service! Terrible support! Terrible customer care! Everything just so disappointing! Internet doesn’t work, tech doesn’t show up, customer care does nothing for the customer... Thanks @TELUS for the poor service.
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Dave Pasin
(@dave_pasin) reported
from
Vancouver, British Columbia
@casper5803 @richardzussman @TELUS where are they getting these agents so quickly? Great if they actually can, however, the reality remains where are they getting them & why werent they deployed yesterday when it became obvious their ineptitude was creating huge issues?
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Brad Veinot
(@VanCityVeinot) reported
from
Vancouver, British Columbia
Shout to @TELUS for having the worst ******* internet service in BC for playing @Xbox online. #MovingToShaw
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Dave Pasin
(@dave_pasin) reported
from
Vancouver, British Columbia
@Bzubyk We all know it’s drivel damage control written by a PR hack. What it didn’t say was how they were going to remedy to situation. Probably because that cost $ & everyone knows @Telus is loathe to spend $ on much but virtue signalling PR campaigns.
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Steven 🇨🇦 ✡️
(@spawnsteryvr) reported
from
Vancouver, British Columbia
@rhythmteacher I’m with Telus for everything. Bundles. Service is ridiculous these days though. No matter what time of day o call in (odd time when I need to) on hold for an hour. Who the f**k has time and patience for that?
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Phil Whelan 😷🇨🇦🦕🚀
(@philwhln) reported
from
Vancouver, British Columbia
@nbennett_biv @CraveTVHelp @AppleTV I had a lot of issues through Telus too. Directly through Crave is the only thing that consistently worked for me.
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Dave Pasin
(@dave_pasin) reported
from
Vancouver, British Columbia
@richardzussman @TELUS couldn’t organize its way out of one car parade. A truly horrid company. It’s no wonder this clown show was a failure. The govt should’ve known how bad Telus was before allowing them to undertake the task. It’s no wonder it failed. Relying on Telus is abysmal organization
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AHF AllHardwoodfloor
(@moersch) reported
from
Vancouver, British Columbia
@runsfrombear @TELUS I never cared for tell us the have never been concerned with internet security or mobile security
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Steven 🇨🇦 ✡️
(@spawnsteryvr) reported
from
Vancouver, British Columbia
Sitting around wondering what it will take for @TELUSsupport @TELUS to get back to me. To fix my email. To clean up the mess they made. Hmmm...
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Rob Foster
(@rjfoster1511) reported
from
Vancouver, British Columbia
@TELUS @TELUSsupport WHERE ******** ARE YOU??? 8 HOURS WAITING FOR A SCHEDULED APPOINTMENT. BEYOND ******* RIDICULOUS NOW.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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The Tea Kettle
(@screaminTkettle) reported
@ShawInfo Shaw came out to fix my neighbours internet yesterday and knocked out my internet in the process. Now I’m getting the run around and the soonest a tech can come out is the 6th. Family needs the internet for work what a joke this company is. @Telus what says you?
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wi inside
(@jrambana) reported
Telus and Flow muss be in bed together why my WiFi so slow
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Jamie Parsons - wear a mask & stay healthy!
(@jamieparsons75) reported
@DaveJSullivan @TELUS I’ve had similar issues in that area. Tower down?
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McKinnon 🇨🇦
(@cmckinnon83) reported
@ShawInfo Shaw came out to fix my neighbours internet yesterday and knocked out my internet in the process. No I’m getting the run around and the soonest a tech can come out is the 6th. Family needs the internet for work what a joke this company is. Telus what says you?
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Matt Pitcairn
(@MPitcairn) reported
As a 20+ yr @TELUS customer, I am offended by their most recent pricing regime. The goal of "transparency" is used to justify a massive price increase. My wife would see a 26% monthly fee increase to upgrade her phone to one equivalent to her last contract. #DoBetter
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Stephen Lee
(@StephenRLee) reported
from
Athens, Ontario
@RogersHelps Currently with Telus and looking for a better deal for 5 phones and 2 tablets. Can you help? I have some free time for a call today.
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HMCS Shoe Thief
(@StuckontheSofa) reported
Anyone have Shaw TV? How much space is available in the "Cloud PVR"? Their offering seems to blow my available Telus service out if the water. Especially with the add on cel phone plans.
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Frozendiva29
(@Frozendiva29) reported
@wendyjedm No issues with Telus.
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jenni
(@sunshinejennni) reported
@TELUSsupport No thanks. It took my 83 year old grandma a trip to the telus store, 1 wrong department number given by telus staff, 2 phone calls and 3 hours to cancel a landline. The week her husband died. Obviously this is a 30 second situation
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Konner Lavoie
(@KonnerLav) reported
@itweakios Does the global version support Telus yet? I bought it back on iOS 13 and would love to use it again on iOS 14