Telus Outage Report in Aberdeen, British Columbia

@TELUSsupport having to unplug the PVR multiple times a day for the last month is terrible. Tech support(20+ calls) hasn’t worked nor has in home(8 tech visits) either. #wearedone #canceltelus @TELUS

@WhitecapsFC Telus a company known for terrible customer service and whitecaps known for the exact same thing,a match made in heaven

Epic fail today @TELUSsupport @TELUS. Not only did my appointment for today get bungled but now your agents can’t even schedule a new one. This is horrible customer service. A lesson in how not to handle customers.

Why can’t I access my account @TELUSsupport? Broken links, can’t view/manage my account - this is not how you treat customers @TELUS.

@pnwkate @NatalieLanovill @TELUS Shaw never gives me any trouble, great customer service.

@TELUS Telus’s US 🇺🇸 Healthcare has absolutely NO PLACE in Canada 🇨🇦 You SUCK Telus!!! #GetTheHellOutOfCanada #TelusSUCKS Telus Health LifePlus program, get ******** out of Canada 🇨🇦 You have NO place here! This is Canada, ai think you got your countries mixed up!

@MOOMANiBE Telus outage of some kind, it’s weirdly ‘mostly’ out but not fully ¯\_(ツ)_/¯

Who is better than @telus for home WiFi? Currently paying for the most expensive internet that is slow, intermittently down, and has the worst customer service.

@TELUSsupport Was on hold for the ‘next available’ customer service agent at TELUS for just over 3 hrs today and finally gave up… (they said when I called my wait time would be ‘up’ to an hour)… guess they work on a different time clock then most.

@TELUSsupport @TELUS #customersupport Is Telus shutdown? There is no customer rep to pick up customers calls to get cell phone support. My God! I disconnected phone after 2 hours

@TELUS @Fidomobile we expect the same support from you as well. So many Iranians need this support. #MahsaAmini

The inane @TELUS 1.5% credit card bill charge is just another gouge. I pay them so much money already; it’s time to look elsewhere. Also, my actual cell phone coverage is pretty terrible even in my apartment. #CashGrab

@pattibacchus @TELUS @TELUSsupport I use Lightspeed and have been paying about $40/month for years, as a very heavy internet user. Not sure how the service is because I've almost never needed it. I replaced a modem once and they were fine. Streaming is fine but YouTube uploads are kinda slow. I'm happy with them.

@Solidchick4life August billing cycle, not the bill I just paid... It will not be enough to cover the inconveniences. I’ll be switching to TELUS as I no longer need TransCanada service.

In Telus cause I lost my SIM card cause I’m really stupid and this woman ahead of me just told me she’s been a customer since 1969. NINETEEN SIXTY NINE.

BC/Canada people! How do you feel about @TELUS ? Im sick of @Bell treating me like **** after so many years and am looking to switch in the next week or two!

@infil00p I think they fixed it late evening, but I’m not sure; wife and I are on Telus and I actually just finished moving both my kids’ phones from Speakout (which uses Rogers network) to Public prepaid sims, which is obviously Telus as it was bought out in 2016.

@infil00p Even if you didn’t you could have a cheap prepaid data plan running on the Telus network in the amount of time it takes to get to the closest London Drugs and back

@AmyBeeman @TELUS @TELUSsupport I start by asking - “how do I transfer my phone/cable/whatever service to another vendor?” Watch the costs drop from there…

@TedNesNA @TELUS @TELUSBusiness I overpaid on my dad’s account after he died. They’ve never refunded it.

@bertameisje @21DustNBones Apply for a customer service work from home. Any of the telecons. Telus or Bell

@TELUS ayusin niyo HR department ninyo or whoever is in charge for contacting for the Mckinley branch applicants. Calling out of nowhere and being rude as **** on the phone. Parang taga kanto 🤢

@kingofqueensla1 @ChristineGuent8 @Bell When we had a Telus in home service a couple months ago we were notified that the technician would ascertain if it were safe or not to enter the house first. He arrived in a mask and kept it on the whole time.

So safe to say I will never be a customer of @TELUS based on these kind of interactions.

Don’t trust Telus. They would rather protect a person getting a phone illegally than an actual customer. She then lecturered me about online security and said I gave the person my permission to steal my identity by visiting websites. Really? Do you think I needed that?

So a @TELUS sales person came to my door. Said someone at the house wanted fiber optic internet. Lie. I told her I don’t trust Telus because they allowed a person to use my identity to have a cell phone. I tried to cancel but they wouldn’t until I filed a police report. So I…

@VeganSteve420 @DrKateTO @Bell Does Telus force all their techs to wear some goofy useless thing on their face at the whim of a customer? What if the customer demanded no clothing at all? Or only pink shirts. Where would it end?

@jazzyt559 They charge us a fortune for ****** service and constant issue with the internet. Might be time to look at Telus

@TELUSsupport this is to get everyone to never use Telus in Edmonton. They’ll waste your time by not sending installers for your internet and when YOU chase them down after 4 hrs of calls, they’ll tell you ‘sorry we don’t have fiber in you’re area until next month. Shaw does

@TELUSsupport I can't login because someone has ked my account, and your callcenter always transfers me to a number that is only open like 9-5pm. I also can't use Telus assist because I can't login I need help ASAP