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Telus

Telus outages and service status in Aberdeen, British Columbia

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • Telus generated 0 outage signals in the last 24 hours around Aberdeen, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Phone.
  • 50% Internet (50%)
  • 50% Phone (50%)

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Aberdeen, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Aberdeen, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 15: Problems at Telus

Telus is having issues since 11:00 AM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Aberdeen, British Columbia

The most recent Telus outage reports came from the following cities: Maple Ridge, Langley, Aberdeen, and Abbotsford.

CityProblem TypeReport Time
Maple Ridge Phone 8 days ago
Langley Internet 16 days ago
Langley Phone 1 month ago
Langley Phone 1 month ago
Aberdeen Phone 1 month ago
Langley Internet 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Aberdeen, British Columbia

Latest outage, problems and issue reports in Aberdeen and nearby locations:

  • ModernMamaVan
    ModernMama Vancouver (@ModernMamaVan) reported from Abbotsford, British Columbia

    @AmyBeeman @TELUSsupport @TELUS Telus is honestly one of the worst companies we have ever dealt with. We cancelled all services with them over a year ago and still get charged monthly. Zero customer service!

  • ModernMamaFV
    ModernMamaFV (@ModernMamaFV) reported from Abbotsford, British Columbia

    @TELUSsupport @TELUS over the phone 9 months ago said that the account was cancelled. Seems like every single person says something different. Awesome customer service and excellent treatment of a senior citizen ๐Ÿ’ฉ

  • ModernMamaFV
    ModernMamaFV (@ModernMamaFV) reported from Abbotsford, British Columbia

    My 76- old grandmother (May 2019): I would like to cancel all services @TELUS: Sure no prob. February 2020: Bill goes to me advising on arrears. Acct was not cancelled. Pin, birthdate, account number, address provided and accused voice being too young and refused to cancel.

  • VitaB_12
    Vitamin B12 (@VitaB_12) reported from Mission, British Columbia

    BC/Canada people! How do you feel about @TELUS ? Im sick of @Bell treating me like **** after so many years and am looking to switch in the next week or two!

  • owljustteach
    Mrs. Stregger (@owljustteach) reported from Langley, British Columbia

    Hey @TELUS and @cibc you made it possible for a hacker to steal our phone number and then use it to etransfer money out of our bank account. Wow. You let us down BIG TIME. #security #stolenidentity #identitytheft

  • WaynesPlanet
    Wayne O (@WaynesPlanet) reported from Abbotsford, British Columbia

    .@TELUS @TELUSsupport has by far the WORST customer service in Canada. Never had no call back option and an estimated FIFTY FIVE (55) MINUTE WAIT TIME. When you pay $250 a month you expect a modicum or customer service

  • itsjim84
    ๐Ÿšด Jim โ“‹ (@itsjim84) reported from Abbotsford, British Columbia

    @Tim_Ell @pattibacchus @TELUS @cbcErica @Dave_Eby @jjhorgan @carolejames When I was previously a Telus customer WITH a contract, they often raised the price, though they didn't bother to notify me. Cancelling was also costly.

  • CameronBWilson
    Cameron Wilson (@CameronBWilson) reported from Abbotsford, British Columbia

    @TELUSsupport having to unplug the PVR multiple times a day for the last month is terrible. Tech support(20+ calls) hasnโ€™t worked nor has in home(8 tech visits) either. #wearedone #canceltelus @TELUS

  • LaLaVirtanen18
    ๐Ÿ’™LaLaNucks๐Ÿ’š (@LaLaVirtanen18) reported from Abbotsford, British Columbia

    Alrighty Iโ€™m gonna head out to the mall I know I said I woukd never again lol but I need my headphones so bad I hope TELUS has them in stock!! I donโ€™t think it will be that busy around this hour lol no one said ever!!

  • sparklehorss
    kayge (@sparklehorss) reported from Abbotsford, British Columbia

    @TELUS what a surprise prize today when I got a text from a technician saying they were coming to hook up the internet. I cancelled that appt last week and Shaw came and hooked me up on the same day. Your communication with your staff is just as bad is your patrons

  • JillCasselman1
    Jillian Casselman (@JillCasselman1) reported from Abbotsford, British Columbia

    @telus @TELUSsupport fibre optic outage in #Abbotsford any update on it returning please?

  • JRI_Media
    James Inglis (@JRI_Media) reported from Abbotsford, British Columbia

    Day 26 of waiting for my iPhone 12 Pro to arrive. After 90 minutes of waiting on hold, support unable to give any idea when I'll get it. Oh, but @Telus already billing me as if I have it. Hope it arrives before @Apple announces the iPhone 13.

  • Joepratap
    Joe Pratap (@Joepratap) reported from Abbotsford, British Columbia

    @zenonac Atta boy Z. Come on over to Telus where our calls never get dropped.

  • CherylPrior1
    Cheryl B. ๐Ÿ‡จ๐Ÿ‡ฆ (@CherylPrior1) reported from Langley, British Columbia

    @pnwkate @NatalieLanovill @TELUS Shaw never gives me any trouble, great customer service.

  • bigfid25
    Keith Fiddler (@bigfid25) reported from Maple Ridge, British Columbia

    @drex @TELUS That sucks dude

  • bigfid25
    Keith Fiddler (@bigfid25) reported from Maple Ridge, British Columbia

    @drex @TELUS Check that all your cords are plugged in properly, I had this issue 2 weeks ago only to find out one Was unplugged

  • Nic_Amaya
    Nic Amaya (@Nic_Amaya) reported from Maple Ridge, British Columbia

    @asisports @TELUSsupport @TELUS Wow incredible! @TELUS should definitely compensate you! At least 1 week per day that you have endured this! Thatโ€™d be almost 6 months free service... outrageous!

  • yeoncomi
    ๋‚ด์ผ์€ํŒŒ์‚ฐ์ปค๋ฏธ๐Ÿ‡จ๐Ÿ‡ฆ๐Ÿ›ฌ๐ŸŠ; (@yeoncomi) reported from Maple Ridge, British Columbia

    Telus Animal ads SUCKS

  • Zharphyn
    Brad Thiessen (@Zharphyn) reported from Maple Ridge, British Columbia

    @TELUS @TELUSsupport @TELUSBusiness I just had the most unpleasant CSR experiences of my life, dealing with your CSRs. The names they gave me were โ€˜Joeโ€™ and โ€˜Lovlyโ€™. Extremely rude and unhelpful. I even asked for a supervisor, and was refused.

  • willisturner
    Willis Turner CAE ๐Ÿ›ซ (@willisturner) reported from Abbotsford, British Columbia

    Spent a few hours on the phone with @TELUS mobility call center and now a few minutes sharing with them in an email some customer centric feedback. Iโ€™ll let you know how it goes. @jim_senko ๐Ÿ˜€

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • shinapelz07
    ๐•Š๐•™๐•š๐•Ÿ๐•’ ๐•ก๐•–๐•๐•ซ๐Ÿ‘‘ (@shinapelz07) reported

    @raycrypto_1 Remotask doesn't work in Nigeria Telus has no task for Nigerians The rest, wish you best of luck

  • JBK11663
    Jv (@JBK11663) reported

    @MTe005 @unclehaver the enemy of my enemy is my friend. i hate nimby's too, but if we can agree that a massive water and electricity black hole that benefits nobody but the feds and telus sucks, then at least they have a few more functioning neurons than the techbros on twitter defending this ****.

  • GeniusITM
    Ingenious (@GeniusITM) reported

    @PeterMeiszner TELUS established BPO operations via TELUS Digital, which runs customer service and support centres in Guatemala and the Philippines involving access to Canadian personal data. In March 2026 TELUS Digital was breached, exposing nearly a petabyte of sensitive records.

  • tanevsgrill
    Tanev's Grill (@tanevsgrill) reported

    @SyncMercy Putting any business there would generate the same amount of tax revenue. Federal investment building something for a private corporation to profit off of doesn't help taxpayers. Telus leading this project should concern you more than it encourages you.

  • makemoneymoney6
    Ewan McGrath (@makemoneymoney6) reported

    @avilewis How is the cbc hack who got fired for self dealing taking credit for this? Telus led. Zero govt support Letโ€™s see how quick he disappears when we start hearing the local and provincial challenges.

  • Nikki98212136
    Nikki (@Nikki98212136) reported

    @PWHL_Ottawa Can we watch the pwhl final on any TV channel in Canada? Telus and the CBC are horrid! I got off work early and can't find the game. Did Telus switch to the Center ICE mark up channel for the final?

  • biathlon1
    Noel HC (@biathlon1) reported

    @TELUSsupport That is how I finally accessed my bills. Three days now My Telus app is not displaying them. I prefer using the app. Escalate this as I donโ€™t think I am the only customer experiencing the issue. Also see the DM string I have had with support.

  • JackieSeidel1
    Jackie Seidel, PhD (@JackieSeidel1) reported

    the background. He said so many people in the call centre were sick with COVID infections. And at work. Does that sound like good working conditions respecting quality of life. Never mind nonhuman life. TELUS exists to make profit. Thatโ€™s all.

  • Greyinggeek1
    Greying Geek๐Ÿ‡จ๐Ÿ‡ฆ (@Greyinggeek1) reported

    @howisthismylif @TELUS 100% shady. Nobody should be buying anything from outbound sales. I worked sales, mostly in telecommunications for 20 years. The worst cases of fraud and lies come from 3rd party outbound sales.

  • Mz_Kat28
    ๐•„ ๐•ซ . ๐•‚ ๐•’ ๐•ฅ ๐Ÿ’œ (@Mz_Kat28) reported

    @kvlovely19 thank you! oh **** when did you work for telus? what department?