Telus Outage Report in Aberdeen, British Columbia
No problems detected
If you are having issues, please submit a report below.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Aberdeen, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Aberdeen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
-
Internet (48%)
-
Phone (27%)
-
Wi-fi (9%)
-
TV (7%)
-
E-mail (5%)
-
Total Blackout (5%)
Live Outage Map Near Aberdeen, British Columbia
The most recent Telus outage reports came from the following cities: Langley, Vancouver, Maple Ridge and Abbotsford.
| City | Problem Type | Report Time |
|---|---|---|
 Langley |
Internet | |
| Vancouver |
Internet | |
| Vancouver |
Internet | |
| Vancouver |
||
| Langley |
Internet | |
| Vancouver |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Aberdeen, British Columbia
Latest outage, problems and issue reports in Aberdeen and nearby locations:
-
Johnson
(@Schmidt_show) reported
from
Maple Ridge, British Columbia
@Shawhelp My wifi is off sending this tweet because it is slow. I’m asking telus how there optik cable install is going because all we can get for tv and Internet is Shaw. We’ve had nothing but troubles w/ wifi, cable and billing.
-
Alexi
(@MsAlexi) reported
from
Vancouver, British Columbia
@TELUSsupport @TELUS When you’ve been using PureFibre internet for over 4 years and to find out that the new home you’re moving into does not have PureFibre even though the website and TELUS support confirmed that we have it, is a shitty to find out on your moving day 👎 1/2
-
Steven Schelling
(@StevenINK) reported
from
Vancouver, British Columbia
@gazzer49 @TELUSsupport @TELUS I’ve given up, Gary. Moving to a Gmail server and maybe changing my home service.
-
Jim Gordon
(@jimgordontv) reported
from
Vancouver, British Columbia
@TELUSsupport Im a 25 year #telus customer and have everything with you guys. This ongoing outage problem on a work day is inexcusable!! You've cost me a day's wages!!!
-
Jim Gordon
(@jimgordontv) reported
from
Vancouver, British Columbia
@TELUSsupport I am 2 hours from "Outage Day 3" here in Vancouver, emails coming in, brief windows of being able to reply. For the 4th time in the last 24 hours, please update!!! #telus
-
Jody Vance
(@jodyvance) reported
from
Vancouver, British Columbia
@rxstephanie @Yankoster @TELUSsupport @TELUS I will give them a chance to fix what's happened. Having my bill jump by $20 a month, without reason, is sketchy.
-
Wayne O
(@WaynesPlanet) reported
from
Abbotsford, British Columbia
.@TELUS @TELUSsupport has by far the WORST customer service in Canada. Never had no call back option and an estimated FIFTY FIVE (55) MINUTE WAIT TIME. When you pay $250 a month you expect a modicum or customer service
-
Mark Breslaw
(@MarkBreslaw) reported
from
Vancouver, British Columbia
@TELUSsupport I did call the sales team and was hung up on so I do t want to call in again. I would like to be treated like a customer TELUS wants to keep. Please tell me what iPhone options are available for the same deal I already received a confirmation for less than a week ago
-
Shawn Sviridov
(@galleryss) reported
from
Vancouver, British Columbia
@AllyBertamini @BarbSchmidt4 @TELUSsupport @DebraPurdyKong - As someone who works in related technology field, I can imagine Telus is putting a momentous effort in. These failures can be so complex that restoration can take longer than even the IT techs expected. Telus for sure working hard with no sleep on this issue.👍
-
Kimberley Bowie
(@KimABowie) reported
from
Vancouver, British Columbia
@Ian_A_MacDonald @jodyvance @TELUS I’m so sorry. Telus is brutal and overcharges me every month. And customer service is abysmal.
-
River B^#!$ Meowjin
(@MeowjinBoo) reported
from
Vancouver, British Columbia
@smashforwarddoc @TELUS @STORYHIVE Oh damn the project won. Grats!
-
Jennifer West
(@Westjet007) reported
from
Vancouver, British Columbia
I seriously recommend that people NOT get services with @Shawhelp. They don't keep their word and customer service is atrocious. Telus is your better option.
-
Steven 🇨🇦 ✡️
(@spawnsteryvr) reported
from
Vancouver, British Columbia
Email down and out in Vancouver.....again. Thanks for nothing #Telus.
-
Jim Gordon
(@jimgordontv) reported
from
Vancouver, British Columbia
@TELUSsupport This has been a disgraceful (and for me, expensive), technical episode #telus and as a 25 year loyal customer who has cell, home phone, internet and tv with you, I will be looking at whether I continue with you!!
-
Alexi
(@MsAlexi) reported
from
Vancouver, British Columbia
@TELUSsupport I understand that scheduling and servicing takes time. However, we’ve been a TELUS customer for a long time and for a communication company, communication could be greatly improved. Now we wait... and looking at other providers that could get us connected ASAP. 3/3
-
Steven 🇨🇦 ✡️
(@spawnsteryvr) reported
from
Vancouver, British Columbia
@pacificbird @TELUSsupport Yeah been getting those too. Email is very sporadic. What might not send right away, ends up going a couple of minutes later. I checked the outage page and Telus is still experiencing issues. Supposed to be resolved sometime around 1 P.M. PST.
-
Steven 🇨🇦 ✡️
(@spawnsteryvr) reported
from
Vancouver, British Columbia
@TransLink The problem here is that Shaw, at best, is free for 1/2 hour if you’re not one of their customers. Telus (what’s in Metro Vancouver taxis) would’ve been better. That’s actually free.
-
Michelle Bancroft
(@banger19) reported
from
Vancouver, British Columbia
@TELUSsupport Any word on when this outage will be resolved. Difficult to conduct business and connect with people without email. #telus #compensation
-
SbonnerABV
(@SbonnerABV) reported
from
Vancouver, British Columbia
I’ve had TELUS at my condo in Gastown for over 20 years. Way better service and 4K services. Waiting for them to arrive in Yaletown to switch over.
-
Jay Holtslander
(@j_holtslander) reported
from
Vancouver, British Columbia
@chrisonhismac I despise Telus as a service provider so I’ll stick to Rogers even with the lesser coverage.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
-
FB
(@MasquerFB) reported
.@TELUS @TELUSfr @TELUSsupport Writing this in English:I've been on a four month cavalcade to try to have an issue fixed and you have failed miserably at every step of the way. I don't have all day to be hung up on multiple times. Seriously reconsidering giving you thousands of $
-
Lifeintheboo
(@lifeintheboo) reported
@youngcjpl @jjhorgan Yes, you do need a GP. I just attempted to book. She said I'd have to go through Telus Health or some such service and get a doctor's name that way before booking so they have somewhere to send a report...not terribly convenient for sure...
-
Global Cooperation #VaccineEquity
(@TheShoeLady33) reported
@JDotSinton @shazmamithani @cpsbc_ca Hey Jules it's unlikely any new FP physician will issue a 12 month prescription on first meeting regardless of your condition being stable because thyroid requires monitoring, usually 3/12 is max Rx. Nothing to do with Telus
-
David - a plain ol’ bag of bacteria and water
(@DavidVilly74) reported
@TELUS Just got off the phone with loyalty and I am appalled at the complete lack of customer service when dealing with your apparently lying employees. Shocked that I was told that Telus is willing to have me leave (mobility, internet, and tv) over a $50 fee that s/b waived.
-
Michelle Craik
(@michellecraik) reported
@HurleyOCHUCUPE Good thing we gave Telus shareholders $38 million in taxpayer funded CEWS. And $82 million to Rogers shareholders. And $122 million to Bell shareholders. Love it when governments side with corporate power. It’s not like anything bad will happen.
-
Hodges43285
(@hodges43285) reported
@TELUSsupport #TelusSucks #Seriously #BadService I am with Telus, I call Telus for some tech help & they kept interrupting me. Over & over because as they said “you keep breaking up sir”. & I said “are YOU complaining about the service YOU provide?”
-
Haliburton Highlands Health Services
(@HHHSCares) reported
Calls placed through other networks such as Rogers, TELUS, or NFTC are connecting. Work is being done with Bell to resolve the issue as quickly as possible, and HHHS will provide an update when the issue is resolved.
-
Mayflower 🥺 ☀️🥶 🏳️🌈🇹🇭🇨🇦
(@mayppong) reported
@youinthebushes @TELUS @Shawhelp I think Shaw had made a deal so that a lot of condo buildings exclusively install only their stuff as well, effectively locking out Telus. The whole thing is a mess. Also I've been told Telus support is not much better. You're really just getting the fibre internet.
-
Joshua Knaak
(@JoshuaKnaak) reported
Anybody else in #Kamloops having issues with #Telus service right now? Everyone in our office is having spotty connectivity with calls.
-
♥️ Aileene
(@notAileene) reported
I miss Canadian internet. @TELUS Comcast is bad rn. 😭