Telus Outage Report in Aberdeen, British Columbia

Problems in the last 24 hours in Aberdeen, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Aberdeen, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (48%)
• Phone (23%)
• Wi-fi (13%)
• TV (7%)
• E-mail (5%)
• Total Blackout (5%)

Live Outage Map Near Aberdeen, British Columbia

The most recent Telus outage reports came from the following cities: Langley, and Abbotsford.

City	Problem Type	Report Time
Langley	Internet	4 days ago
Langley	Internet	4 days ago
Langley	Internet	9 days ago
Abbotsford	Phone	12 days ago
Langley	Internet	13 days ago
Abbotsford	Internet	22 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Aberdeen, British Columbia

Latest outage, problems and issue reports in Aberdeen and nearby locations:

• 
  kayge (@sparklehorss) reported 2 minutes ago from Abbotsford, British Columbia

  @TELUS what a surprise prize today when I got a text from a technician saying they were coming to hook up the internet. I cancelled that appt last week and Shaw came and hooked me up on the same day. Your communication with your staff is just as bad is your patrons

• 
  Joe Pratap (@Joepratap) reported 8 minutes ago from Abbotsford, British Columbia

  @zenonac Atta boy Z. Come on over to Telus where our calls never get dropped.

• 
  James Inglis (@JRI_Media) reported 9 minutes ago from Abbotsford, British Columbia

  Day 26 of waiting for my iPhone 12 Pro to arrive. After 90 minutes of waiting on hold, support unable to give any idea when I'll get it. Oh, but @Telus already billing me as if I have it. Hope it arrives before @Apple announces the iPhone 13.

• 
  ModernMamaFV (@ModernMamaFV) reported 10 minutes ago from Abbotsford, British Columbia

  @TELUSsupport @TELUS over the phone 9 months ago said that the account was cancelled. Seems like every single person says something different. Awesome customer service and excellent treatment of a senior citizen 💩

• 
  Willis Turner CAE 🛫 (@willisturner) reported 13 minutes ago from Abbotsford, British Columbia

  Spent a few hours on the phone with @TELUS mobility call center and now a few minutes sharing with them in an email some customer centric feedback. I’ll let you know how it goes. @jim_senko 😀

• 
  섹시한 핫도그와 박근혜와(커미) (@yeoncomi) reported 13 minutes ago from Maple Ridge, British Columbia

  Why ******** 5g plans and cheap phone plans are only ******* available to businesses Rogers bell telus they have better deal for the businesses

• 
  💙LaLaNucks💚 (@LaLaVirtanen18) reported 15 minutes ago from Abbotsford, British Columbia

  Alrighty I’m gonna head out to the mall I know I said I woukd never again lol but I need my headphones so bad I hope TELUS has them in stock!! I don’t think it will be that busy around this hour lol no one said ever!!

• 
  ModernMama Vancouver (@ModernMamaVan) reported 18 minutes ago from Abbotsford, British Columbia

  @AmyBeeman @TELUSsupport @TELUS Telus is honestly one of the worst companies we have ever dealt with. We cancelled all services with them over a year ago and still get charged monthly. Zero customer service!

• 
  Nic Amaya (@Nic_Amaya) reported 19 minutes ago from Maple Ridge, British Columbia

  @asisports @TELUSsupport @TELUS Wow incredible! @TELUS should definitely compensate you! At least 1 week per day that you have endured this! That’d be almost 6 months free service... outrageous!

• 
  Johnson (@Schmidt_show) reported 23 minutes ago from Maple Ridge, British Columbia

  @Shawhelp My wifi is off sending this tweet because it is slow. I’m asking telus how there optik cable install is going because all we can get for tv and Internet is Shaw. We’ve had nothing but troubles w/ wifi, cable and billing.

• 
  ModernMamaFV (@ModernMamaFV) reported 25 minutes ago from Abbotsford, British Columbia

  My 76- old grandmother (May 2019): I would like to cancel all services @TELUS: Sure no prob. February 2020: Bill goes to me advising on arrears. Acct was not cancelled. Pin, birthdate, account number, address provided and accused voice being too young and refused to cancel.

• 
  Wayne O (@WaynesPlanet) reported 27 minutes ago from Abbotsford, British Columbia

  .@TELUS @TELUSsupport has by far the WORST customer service in Canada. Never had no call back option and an estimated FIFTY FIVE (55) MINUTE WAIT TIME. When you pay $250 a month you expect a modicum or customer service

• 
  Mrs. Stregger (@owljustteach) reported 28 minutes ago from Langley, British Columbia

  Hey @TELUS and @cibc you made it possible for a hacker to steal our phone number and then use it to etransfer money out of our bank account. Wow. You let us down BIG TIME. #security #stolenidentity #identitytheft

• 
  Brad Thiessen (@Zharphyn) reported 30 minutes ago from Maple Ridge, British Columbia

  @TELUS @TELUSsupport @TELUSBusiness I just had the most unpleasant CSR experiences of my life, dealing with your CSRs. The names they gave me were ‘Joe’ and ‘Lovly’. Extremely rude and unhelpful. I even asked for a supervisor, and was refused.

• 
  lapd1dl (@Dennis02976748) reported 37 minutes ago from Maple Ridge, British Columbia

  @JanetBrown980 @TELUS @TELUSsupport @CKNW @GlobalBC @BillTieleman @jarmstrongbc @IRPlawyer @jillreports Mine was only down 3 days.

• 
  🚴 Jim Ⓥ (@itsjim84) reported 37 minutes ago from Abbotsford, British Columbia

  @Tim_Ell @pattibacchus @TELUS @cbcErica @Dave_Eby @jjhorgan @carolejames When I was previously a Telus customer WITH a contract, they often raised the price, though they didn't bother to notify me. Cancelling was also costly.

• 
  Vic (@vicvirk) reported 40 minutes ago from Maple Ridge, British Columbia

  @wingsnation @ShawInfo We just moved into a new neighbourhood, #Telus never ran service into it so we are stuck with using Shaw... Today I used Shaw's call back service, they called back in 20 mins, recording said I was in "Position 1" in the queue and it still took 1 hr 15 min to speak with someone.

• 
  🚴 Jim Ⓥ (@itsjim84) reported 56 minutes ago from Abbotsford, British Columbia

  @pattibacchus @KHampe_ @TELUSsupport @cbcErica @Dave_Eby @jjhorgan @carolejames Customer: I was supposed to pay X amount, but you increased it by Y dollars Telus: Yes we have to increase our fees sometimes Cust: But I have a contract Telus: Yes we have to increase our fees sometimes Cust: Okay then cancel my account Telus: You can't you have a contract

• 
  내일은파산커미🇨🇦🛬🐊; (@yeoncomi) reported 56 minutes ago from Maple Ridge, British Columbia

  Telus Animal ads SUCKS

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dr. Alec Couros (@courosa) reported 8 minutes ago

  For website we tried two different computers on two two different networks - both Chrome and Safari with three different credit cards. For phone, we tried phones connected to Sasktel, Rogers, Telus, and Bell. Same issue happened in May. Had to order at store.

• 
  LifestyleDigs (@TheLifestyleDig) reported 12 minutes ago

  Another dropped signal @TELUS Optik TV because Telus never wastes an opportunity to remind their customers of the ****** service they provide. I wonder how long it'll be down this time.

• 
  Christine Selinger (@CBSelinger) reported 15 minutes ago

  Hey @TELUS - you phone our household about once every two weeks to ask if we want home internet service despite the fact that YOU DON’T RUN INTERNET TO OUR NEIGHBOURHOOD.

• 
  Andrew Scheideman (@AndrewScheidem1) reported 15 minutes ago

  @calgaryherald @TELUS I paid Telus $130 a month for internet that got steadily slower for two years until it became completely unusable. Telus didn't care and offered no solution. I'm tired of the Bell, Rodgers, and Telus Triopoly. I'm switching to Starlink.

• 
  The Stimulus Pumper (@elon_lord) reported 20 minutes ago

  @eric_periard @WholeMarsBlog Then don't lol Just find it ironic that you happily pay overpriced $100 CAD/month to Rogers/Telus/Bell for Phone service

• 
  ᴀʟʙᴇʀᴛᴀ MD ᴡᴀʀ ʀᴏᴏᴍ (@AB_MD_WarRoom) reported 20 minutes ago

  @TomMcCrory7 That's what they want. 20h wait times in emerg so people say fine **** it give the health care system and all my private information to Telus

• 
  mashaim🍂 (@mashaimm_) reported 21 minutes ago

  wtf is that weird apple/telus ad

• 
  bcwolfgirl aka mèlemst’ye (@bcwolfgirl) reported 22 minutes ago

  got a USELESS NEW PHONE 3 weeks ago & for some stupid ******* reason Samsung can't figure it out & TELUS PAGE WON'T LOAD GRRRRR everyday i try for an hour or 2 then just give up 🖕🏾 FUUUUUUCK

• 
  RobsBohoStudio (@Boho_Studio) reported 22 minutes ago

  @nigelscheapvlog @TELUS I'm on telus, I havent noticed any issues. But I have a Samsung not sure if that makes a difference

• 
  Jake (@failb8) reported 23 minutes ago

  NEVER had such an issue when I was originally with Telus, sure speeds weren't comparable, but my ping was never this horrific.