Telus Outage Report in Aberdeen, British Columbia

Problems in the last 24 hours in Aberdeen, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Aberdeen, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (49%)
• Phone (23%)
• Wi-fi (12%)
• TV (7%)
• E-mail (5%)
• Total Blackout (4%)

Live Outage Map Near Aberdeen, British Columbia

The most recent Telus outage reports came from the following cities: Langley, and Abbotsford.

City	Problem Type	Report Time
Langley	Internet	6 days ago
Langley	Internet	7 days ago
Langley	Internet	11 days ago
Abbotsford	Phone	15 days ago
Langley	Internet	16 days ago
Abbotsford	Internet	25 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Aberdeen, British Columbia

Latest outage, problems and issue reports in Aberdeen and nearby locations:

• 
  ModernMamaFV (@ModernMamaFV) reported 1 second ago from Abbotsford, British Columbia

  My 76- old grandmother (May 2019): I would like to cancel all services @TELUS: Sure no prob. February 2020: Bill goes to me advising on arrears. Acct was not cancelled. Pin, birthdate, account number, address provided and accused voice being too young and refused to cancel.

• 
  Vitamin B12 (@VitaB_12) reported 1 minute ago from Mission, British Columbia

  BC/Canada people! How do you feel about @TELUS ? Im sick of @Bell treating me like **** after so many years and am looking to switch in the next week or two!

• 
  💙LaLaNucks💚 (@LaLaVirtanen18) reported 7 minutes ago from Abbotsford, British Columbia

  Alrighty I’m gonna head out to the mall I know I said I woukd never again lol but I need my headphones so bad I hope TELUS has them in stock!! I don’t think it will be that busy around this hour lol no one said ever!!

• 
  Joe Pratap (@Joepratap) reported 13 minutes ago from Abbotsford, British Columbia

  @zenonac Atta boy Z. Come on over to Telus where our calls never get dropped.

• 
  Wayne O (@WaynesPlanet) reported 13 minutes ago from Abbotsford, British Columbia

  .@TELUS @TELUSsupport has by far the WORST customer service in Canada. Never had no call back option and an estimated FIFTY FIVE (55) MINUTE WAIT TIME. When you pay $250 a month you expect a modicum or customer service

• 
  섹시한 핫도그와 박근혜와(커미) (@yeoncomi) reported 18 minutes ago from Maple Ridge, British Columbia

  Why ******** 5g plans and cheap phone plans are only ******* available to businesses Rogers bell telus they have better deal for the businesses

• 
  Nic Amaya (@Nic_Amaya) reported 20 minutes ago from Maple Ridge, British Columbia

  @asisports @TELUSsupport @TELUS Wow incredible! @TELUS should definitely compensate you! At least 1 week per day that you have endured this! That’d be almost 6 months free service... outrageous!

• 
  Vic (@vicvirk) reported 25 minutes ago from Maple Ridge, British Columbia

  @wingsnation @ShawInfo We just moved into a new neighbourhood, #Telus never ran service into it so we are stuck with using Shaw... Today I used Shaw's call back service, they called back in 20 mins, recording said I was in "Position 1" in the queue and it still took 1 hr 15 min to speak with someone.

• 
  James Inglis (@JRI_Media) reported 28 minutes ago from Abbotsford, British Columbia

  Day 26 of waiting for my iPhone 12 Pro to arrive. After 90 minutes of waiting on hold, support unable to give any idea when I'll get it. Oh, but @Telus already billing me as if I have it. Hope it arrives before @Apple announces the iPhone 13.

• 
  Keith Fiddler (@bigfid25) reported 30 minutes ago from Maple Ridge, British Columbia

  @drex @TELUS That sucks dude

• 
  Keith Fiddler (@bigfid25) reported 33 minutes ago from Maple Ridge, British Columbia

  @drex @TELUS Check that all your cords are plugged in properly, I had this issue 2 weeks ago only to find out one Was unplugged

• 
  Willis Turner CAE 🛫 (@willisturner) reported 34 minutes ago from Abbotsford, British Columbia

  Spent a few hours on the phone with @TELUS mobility call center and now a few minutes sharing with them in an email some customer centric feedback. I’ll let you know how it goes. @jim_senko 😀

• 
  ModernMama Vancouver (@ModernMamaVan) reported 35 minutes ago from Abbotsford, British Columbia

  @AmyBeeman @TELUSsupport @TELUS Telus is honestly one of the worst companies we have ever dealt with. We cancelled all services with them over a year ago and still get charged monthly. Zero customer service!

• 
  lapd1dl (@Dennis02976748) reported 41 minutes ago from Maple Ridge, British Columbia

  @JanetBrown980 @TELUS @TELUSsupport @CKNW @GlobalBC @BillTieleman @jarmstrongbc @IRPlawyer @jillreports Mine was only down 3 days.

• 
  Mrs. Stregger (@owljustteach) reported 41 minutes ago from Langley, British Columbia

  Hey @TELUS and @cibc you made it possible for a hacker to steal our phone number and then use it to etransfer money out of our bank account. Wow. You let us down BIG TIME. #security #stolenidentity #identitytheft

• 
  kayge (@sparklehorss) reported 43 minutes ago from Abbotsford, British Columbia

  @TELUS what a surprise prize today when I got a text from a technician saying they were coming to hook up the internet. I cancelled that appt last week and Shaw came and hooked me up on the same day. Your communication with your staff is just as bad is your patrons

• 
  내일은파산커미🇨🇦🛬🐊; (@yeoncomi) reported 46 minutes ago from Maple Ridge, British Columbia

  Telus Animal ads SUCKS

• 
  Cheryl B. 🇨🇦 (@CherylPrior1) reported 47 minutes ago from Langley, British Columbia

  @pnwkate @NatalieLanovill @TELUS Shaw never gives me any trouble, great customer service.

• 
  Jillian Casselman (@JillCasselman1) reported 47 minutes ago from Abbotsford, British Columbia

  @telus @TELUSsupport fibre optic outage in #Abbotsford any update on it returning please?

• 
  ModernMamaFV (@ModernMamaFV) reported 48 minutes ago from Abbotsford, British Columbia

  @TELUSsupport @TELUS over the phone 9 months ago said that the account was cancelled. Seems like every single person says something different. Awesome customer service and excellent treatment of a senior citizen 💩

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Cynthia (@CynthiaMD92) reported 3 minutes ago

  @TELUS @koodo @TELUSHealth It was after hours and hours with the technicians on your customer service line and I thought it was to get a new phone would be the solution. When I went to the Telus store at hillside mall they told me that a new phone wouldn’t help that the tower was down. And they had to do

• 
  sheri allain (@sheriallain) reported 3 minutes ago

  @TELUS understands CX! 🚀@CodezillaKids is a new biz customer. Rhea helped on Friday nite of a long weekend! 🙌 Flip side: used @RogersBiz for 3 years prior to COVID. No specs on site, 5 poorly trained CSRs & 1 bad in-store experience 😐 #canada #telco #smallbusinessowner

• 
  Hisham Marrow (@marrow_hisham) reported 4 minutes ago

  @TELUSsupport one way to ruin your weekend is to talk to a Telus customer care representative. I had to adk a question about my plan and why other carriers have a better price. The representative told me we do not price match, I told her it's not a grocery store

• 
  Alice B (@AliceB58184450) reported 5 minutes ago

  @TELUS Systematically destroy national health care over yrs, top off with insane C policies just so criminals like this can be offered as the solution

• 
  David Schreck (@StrategicThghts) reported 5 minutes ago

  @ArleneHaaland @TELUSsupport No thanks to @TELUSsupport service resumed after a half hour out as mysteriously as it stopped. During attempt to fix it, Telus essentially sent a do it yourself kit of web links. Impossible to connect to a real person. Terrible service.

• 
  Cynthia (@CynthiaMD92) reported 7 minutes ago

  @TELUS @koodo @TELUSHealth What is the email address of the CEO? Terrible cell service for 6 months and nothing is getting done to replace tower that is down

• 
  Heather Paddle (@HeatherPaddle) reported 8 minutes ago

  Another fake text on my cell phone telling me my Amazon account is suspended for too many log on attempts. The other day it was Netflix. Sick of Telus not being able to control this crap. I've unplugged my house phone for the same reason

• 
  izzy 🇺🇦 (@Iseabail90) reported 9 minutes ago

  @TELUSsupport I bet Telus would make the winner run through hoops for a year and still not give them the prize. At least that's my experience so far. Anyone thinking about joining Telus should RUN. 3 weeks no working phone, they send me a bill, have to explain the issue 8 times, no help.

• 
  nicole 🌻 (@its_niiic0le) reported 10 minutes ago

  You know when you’re having one of those frustrating days and then all of a sudden @TELUS calls to try and sell you more services and you just want to lay down and cry because you are already overwhelmed enough as it is? Just me? Okay.

• 
  🦕Tanya🦖 (@ijustwantadino) reported 10 minutes ago

  All you people upset with the Rogers outage earlier this month, just know I'm with @Telus and my reception drops DAILY. 🤬