Telus Outage Report in Aberdeen, British Columbia

Problems in the last 24 hours in Aberdeen, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Aberdeen, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (49%)
• Phone (23%)
• Wi-fi (12%)
• TV (7%)
• E-mail (5%)
• Total Blackout (4%)

Live Outage Map Near Aberdeen, British Columbia

The most recent Telus outage reports came from the following cities: Langley, and Abbotsford.

City	Problem Type	Report Time
Langley	Internet	7 days ago
Langley	Internet	7 days ago
Langley	Internet	12 days ago
Abbotsford	Phone	15 days ago
Langley	Internet	16 days ago
Abbotsford	Internet	25 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Aberdeen, British Columbia

Latest outage, problems and issue reports in Aberdeen and nearby locations:

• 
  ModernMama Vancouver (@ModernMamaVan) reported 2 minutes ago from Abbotsford, British Columbia

  @AmyBeeman @TELUSsupport @TELUS Telus is honestly one of the worst companies we have ever dealt with. We cancelled all services with them over a year ago and still get charged monthly. Zero customer service!

• 
  섹시한 핫도그와 박근혜와(커미) (@yeoncomi) reported 6 minutes ago from Maple Ridge, British Columbia

  Why ******** 5g plans and cheap phone plans are only ******* available to businesses Rogers bell telus they have better deal for the businesses

• 
  Mrs. Stregger (@owljustteach) reported 8 minutes ago from Langley, British Columbia

  Hey @TELUS and @cibc you made it possible for a hacker to steal our phone number and then use it to etransfer money out of our bank account. Wow. You let us down BIG TIME. #security #stolenidentity #identitytheft

• 
  ModernMamaFV (@ModernMamaFV) reported 9 minutes ago from Abbotsford, British Columbia

  @TELUSsupport @TELUS over the phone 9 months ago said that the account was cancelled. Seems like every single person says something different. Awesome customer service and excellent treatment of a senior citizen 💩

• 
  James Inglis (@JRI_Media) reported 9 minutes ago from Abbotsford, British Columbia

  Day 26 of waiting for my iPhone 12 Pro to arrive. After 90 minutes of waiting on hold, support unable to give any idea when I'll get it. Oh, but @Telus already billing me as if I have it. Hope it arrives before @Apple announces the iPhone 13.

• 
  Willis Turner CAE 🛫 (@willisturner) reported 17 minutes ago from Abbotsford, British Columbia

  Spent a few hours on the phone with @TELUS mobility call center and now a few minutes sharing with them in an email some customer centric feedback. I’ll let you know how it goes. @jim_senko 😀

• 
  Brad Thiessen (@Zharphyn) reported 21 minutes ago from Maple Ridge, British Columbia

  @TELUS @TELUSsupport @TELUSBusiness I just had the most unpleasant CSR experiences of my life, dealing with your CSRs. The names they gave me were ‘Joe’ and ‘Lovly’. Extremely rude and unhelpful. I even asked for a supervisor, and was refused.

• 
  Nic Amaya (@Nic_Amaya) reported 25 minutes ago from Maple Ridge, British Columbia

  @asisports @TELUSsupport @TELUS Wow incredible! @TELUS should definitely compensate you! At least 1 week per day that you have endured this! That’d be almost 6 months free service... outrageous!

• 
  🚴 Jim Ⓥ (@itsjim84) reported 26 minutes ago from Abbotsford, British Columbia

  @Tim_Ell @pattibacchus @TELUS @cbcErica @Dave_Eby @jjhorgan @carolejames When I was previously a Telus customer WITH a contract, they often raised the price, though they didn't bother to notify me. Cancelling was also costly.

• 
  lapd1dl (@Dennis02976748) reported 44 minutes ago from Maple Ridge, British Columbia

  @JanetBrown980 @TELUS @TELUSsupport @CKNW @GlobalBC @BillTieleman @jarmstrongbc @IRPlawyer @jillreports Mine was only down 3 days.

• 
  ModernMamaFV (@ModernMamaFV) reported 46 minutes ago from Abbotsford, British Columbia

  My 76- old grandmother (May 2019): I would like to cancel all services @TELUS: Sure no prob. February 2020: Bill goes to me advising on arrears. Acct was not cancelled. Pin, birthdate, account number, address provided and accused voice being too young and refused to cancel.

• 
  kayge (@sparklehorss) reported 48 minutes ago from Abbotsford, British Columbia

  @TELUS what a surprise prize today when I got a text from a technician saying they were coming to hook up the internet. I cancelled that appt last week and Shaw came and hooked me up on the same day. Your communication with your staff is just as bad is your patrons

• 
  💙LaLaNucks💚 (@LaLaVirtanen18) reported 49 minutes ago from Abbotsford, British Columbia

  Alrighty I’m gonna head out to the mall I know I said I woukd never again lol but I need my headphones so bad I hope TELUS has them in stock!! I don’t think it will be that busy around this hour lol no one said ever!!

• 
  Johnson (@Schmidt_show) reported 49 minutes ago from Maple Ridge, British Columbia

  @Shawhelp My wifi is off sending this tweet because it is slow. I’m asking telus how there optik cable install is going because all we can get for tv and Internet is Shaw. We’ve had nothing but troubles w/ wifi, cable and billing.

• 
  Vic (@vicvirk) reported 51 minutes ago from Maple Ridge, British Columbia

  @wingsnation @ShawInfo We just moved into a new neighbourhood, #Telus never ran service into it so we are stuck with using Shaw... Today I used Shaw's call back service, they called back in 20 mins, recording said I was in "Position 1" in the queue and it still took 1 hr 15 min to speak with someone.

• 
  Wayne O (@WaynesPlanet) reported 53 minutes ago from Abbotsford, British Columbia

  .@TELUS @TELUSsupport has by far the WORST customer service in Canada. Never had no call back option and an estimated FIFTY FIVE (55) MINUTE WAIT TIME. When you pay $250 a month you expect a modicum or customer service

• 
  내일은파산커미🇨🇦🛬🐊; (@yeoncomi) reported 56 minutes ago from Maple Ridge, British Columbia

  Telus Animal ads SUCKS

• 
  Joe Pratap (@Joepratap) reported 57 minutes ago from Abbotsford, British Columbia

  @zenonac Atta boy Z. Come on over to Telus where our calls never get dropped.

• 
  🚴 Jim Ⓥ (@itsjim84) reported 58 minutes ago from Abbotsford, British Columbia

  @pattibacchus @KHampe_ @TELUSsupport @cbcErica @Dave_Eby @jjhorgan @carolejames Customer: I was supposed to pay X amount, but you increased it by Y dollars Telus: Yes we have to increase our fees sometimes Cust: But I have a contract Telus: Yes we have to increase our fees sometimes Cust: Okay then cancel my account Telus: You can't you have a contract

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Peter Kieser 🍁 (@pfak) reported 4 minutes ago

  @feezandfriends @TELUS @TELUSsupport I have the same problem. I ended up blocking their 1-800 number.

• 
  Stephanie Alexandra (@Sam_Alexandra23) reported 5 minutes ago

  @ShawnKing @TELUS Looks like you got the wrong customer care person. Try again :) I know this new call or chat only, no more in person customer service unless you're buying a product in the stores, not buying their service kind of sucks - weird times.

• 
  CHABI DHAKAL (6B Vlogs) (@chabidhakal) reported 5 minutes ago from Windsor, Ontario

  @telusmobility, @TELUS @TELUSsupport how shameful of you to withdraw the money from the account for the next billing period after all the dues are cleared and the service is canceled and refusing to refund it back..#telus #telusmobility

• 
  John V (@beatoabhunter) reported 5 minutes ago

  Still on hold @TELUS @TELUSsupport 1:40min now! With service like this sure makes you think about changing phone providers

• 
  Cazzy Star (@Cazzy) reported 10 minutes ago

  @JustifiedBagel I will do that, thank you! The Telus app is really good and I've never had to wait more than a few days to book an appointment, it's alarming to see a 10 day waitlist

• 
  JEYMS (@JereMSenechal) reported 11 minutes ago

  @TELUSsupport Hi Telus support, I need an info on one of your brand, Public Mobile. I need to send legal documents to Public Mobile's head office, but can't find any info online. If Public Mobile is a Telus brand, do I need to send them to Telus directly instead? Thank you.

• 
  Kin (@KinInu1) reported 11 minutes ago

  Honestly **** telus device care. I am fuming right now. Broken screen $50 to replace or repair. No physical damage to phone not working $400 to fix or repair. Like what?

• 
  DestructoDawn (@DestructoDawn) reported 12 minutes ago

  Our home network is password protected. For whatever reason, today, it now prompts me over to a telus page for pure fibre to sign in again, which keeps failing AND IS MEGA ANNOYING. GIRL'S GOT **** TO DO.

• 
  Stella Thompson (@StelT1959) reported 19 minutes ago

  @politrack4jeff @TELUS @RogersBiz Absolutely! We have to support our principles and values and staying with Rogers was supporting the wrong people. 👏🏻

• 
  Scott's Full-Time RV Life (@MyOhMyCrazyGuy) reported 20 minutes ago

  ******* weird. I don't know. But this telus service has sucked from the beginning.