Telus

Telus Outage Report in Maple Ridge, British Columbia

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The latest reports from users having issues in Maple Ridge come from postal codes V2X.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Maple Ridge, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Maple Ridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Maple Ridge, British Columbia 07/23/2024 04:10

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Phone (20%)

    Phone (20%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (8%)

    TV (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Maple Ridge, British Columbia

The most recent Telus outage reports came from the following cities: Surrey, Vancouver, Coquitlam, Langley, Port Coquitlam, Maple Ridge, Abbotsford, Port Moody, Pitt Meadows and Aberdeen.

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City Problem Type Report Time
CanadaSurrey Wi-fi
CanadaVancouver Internet
CanadaVancouver Internet
CanadaVancouver Internet
CanadaSurrey Internet
CanadaVancouver Internet

Community Discussion

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Telus Issues Reports Near Maple Ridge, British Columbia

Latest outage, problems and issue reports in Maple Ridge and nearby locations:

  • asim_maple Asim Maple (@asim_maple) reported from Surrey, British Columbia

    @TELUS @TELUSsupport what's the best contact to call to cancel the new telus tv connection I took couple of days back. Never experienced such worst slowest service ever

  • CameronBWilson Cameron Wilson (@CameronBWilson) reported from Abbotsford, British Columbia

    @TELUSsupport having to unplug the PVR multiple times a day for the last month is terrible. Tech support(20+ calls) hasn’t worked nor has in home(8 tech visits) either. #wearedone #canceltelus @TELUS

  • Ryansisson7 VWbugNuT (@Ryansisson7) reported from Surrey, British Columbia

    @TELUS How many times do I have to say NO to your co stant barrage of phone calls about switching my service? YOU ARE HARRASING ME. I'm not giving any info to the call center that for all I know is the same call center full of CRA scammer callers. TAKE NO FOR AN ANSWER!

  • spawnsteryvr Steven 🇨🇦 ✡️ (@spawnsteryvr) reported from Vancouver, British Columbia

    Epic fail today @TELUSsupport @TELUS. Not only did my appointment for today get bungled but now your agents can’t even schedule a new one. This is horrible customer service. A lesson in how not to handle customers.

  • yourbcagent Anshu Arora (@yourbcagent) reported from Surrey, British Columbia

    @TELUS how come #CustomerService is sooooo horrible

  • mobius84 Miles (@mobius84) reported from Surrey, British Columbia

    @TELUSsupport @TELUS do you support the Google Pixel 6 on 5G+ (5G 3500 MHz) yet? I can't get a straight answer from tech support.

  • punkrokk65 johnny V. (@punkrokk65) reported from Vancouver, British Columbia

    @TELUSsupport Was on hold for the ‘next available’ customer service agent at TELUS for just over 3 hrs today and finally gave up… (they said when I called my wait time would be ‘up’ to an hour)… guess they work on a different time clock then most.

  • Vancouverowls Vancouver Owls™️ (@Vancouverowls) reported from Vancouver, British Columbia

    @WhitecapsFC Telus a company known for terrible customer service and whitecaps known for the exact same thing,a match made in heaven

  • spawnsteryvr Steven 🇨🇦 ✡️ (@spawnsteryvr) reported from Vancouver, British Columbia

    Why can’t I access my account @TELUSsupport? Broken links, can’t view/manage my account - this is not how you treat customers @TELUS.

  • johnb45_reid John Reid (@johnb45_reid) reported from Coquitlam, British Columbia

    Why is it that telus doesn't know what it's doing. I pay money to block my phone going out to the internet, except using my own wifi. Then I get repeated emails, texts to connect to telus internet. I guess they just pocket the money as a bonus for themselves. Fix your problem.

  • CherylPrior1 Cheryl B. 🇨🇦 (@CherylPrior1) reported from Langley, British Columbia

    @pnwkate @NatalieLanovill @TELUS Shaw never gives me any trouble, great customer service.

  • thatmelanielynn MelanieSerre (@thatmelanielynn) reported from Vancouver, British Columbia

    @TELUS Telus’s US 🇺🇸 Healthcare has absolutely NO PLACE in Canada 🇨🇦 You SUCK Telus!!! #GetTheHellOutOfCanada #TelusSUCKS Telus Health LifePlus program, get ******** out of Canada 🇨🇦 You have NO place here! This is Canada, ai think you got your countries mixed up!

  • _hudsonny miranda hudson (@_hudsonny) reported from Vancouver, British Columbia

    Who is better than @telus for home WiFi? Currently paying for the most expensive internet that is slow, intermittently down, and has the worst customer service.

  • warandpeace Andrew Ferguson (@warandpeace) reported from Vancouver, British Columbia

    @MOOMANiBE Telus outage of some kind, it’s weirdly ‘mostly’ out but not fully ¯\_(ツ)_/¯

  • johnb45_reid John Reid (@johnb45_reid) reported from Coquitlam, British Columbia

    Telus I sent you a message but Twitter has a problem. It keeps saying we are trying to verify you and then it can't. Is this how big money talks?

  • GauravS19496069 Gaurav Sharma (@GauravS19496069) reported from Surrey, British Columbia

    @Shawhelp I have been out of services from last 48 hours inspite of having electricity at home. Neighborhood is getting services from Telus but shaw seems to not working. Location Fraser heights, Surrey BC. It's so frustrating

  • Ryansisson7 VWbugNuT (@Ryansisson7) reported from Pitt Meadows, British Columbia

    @TELUS The call-back service doesn't even call my phone it goes directly to my voicemail. What can you do about this disservice to your customers who can only wait on hold an hour to speak with a representative?

  • johnb45_reid John Reid (@johnb45_reid) reported from Coquitlam, British Columbia

    Telus support. I have tried but since you control my phone you can make it look like I am not replying. I already know that you control most of what I see and do. When I look at a site and can go get a coffee before it opens makes me very suspicious about your intentions.

  • ImJustPrinceA Prince (@ImJustPrinceA) reported from Port Moody, British Columbia

    I hope Telus goes bankrupt. They call me the day I’m moving to tell me “we can’t provide services until Nov 8.” What ******** am I supposed to do for 2 weeks with no internet? Worst part is they knew it needed to be postponed a week ago. They just didn’t say anything.

  • Test123Do Langley (@Test123Do) reported from Vancouver, British Columbia

    @TELUSsupport @TELUS #customersupport Is Telus shutdown? There is no customer rep to pick up customers calls to get cell phone support. My God! I disconnected phone after 2 hours

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • richardzussman Richard Zussman (@richardzussman) reported

    Premier John Horgan taking questions now. On VCH problems for vaccine call ins, Horgan says other health authorities did well and are disappointed in what happened. Points to the apology Telus just issued. #bcpoli

  • dave_pasin Dave Pasin (@dave_pasin) reported from Vancouver, British Columbia

    @casper5803 @richardzussman @TELUS where are they getting these agents so quickly? Great if they actually can, however, the reality remains where are they getting them & why werent they deployed yesterday when it became obvious their ineptitude was creating huge issues?

  • EDenhoff eric denhoff (@EDenhoff) reported

    @Bzubyk You can get through no problem to the for-profit Telus online doctor system, of course!!! If their docs were doing the vaccinations, they’d have had thousands of operators!

  • OilrGrl Alison Cahill 🇨🇦🏁🐕⚾️ (@OilrGrl) reported

    @CHEK_News Fired Telus years ago; will never go back. This is no surprise.

  • TELUSsupport TELUS Support (@TELUSsupport) reported

    @BlueCedarAngel Sorry to hear you are considering to leave. For home services, please call 1-888-811-2323. For cell phone service, please call 1-866-558-2273 or *611 on your TELUS mobile phone.

  • setarelven Tianna-Lynn Amélia Clarke Machuca (@setarelven) reported

    @makokaazo and of course they treat healthcare like a strain...while filling the vaccine rollout with pork barrel spending gifts to big companies like Telus who proceed to **** **** up

  • keddieff Freya Keddie 🍊 (@keddieff) reported

    @richardzussman Missteps will happen during the vaccine roll out. Telus has owned up to their part in it & vowed to do better. But what about those thousands of selfish people who jammed the phone lines by calling in before it was their turn? They sure didn't help the situation.

  • Kake2Kale Kake2Kale (@Kake2Kale) reported

    @mijungleectv @CTVVancouver After hitting continuous redial since 7 am I got in & booked. The Telus call centre person (in Ontario) told me they got trained on Friday! Seriously? What a joke. And, a well known booking app is used. So, why could this not have gone smoother w/ an online option? Poor seniors.

  • allogan2 al logan (@allogan2) reported

    @richardzussman Finally got thru to the elevator music this morning, then to a real VCH/Telus? person around lunchtime. She was very nice and helpful, but I was obviously her first customer. Took her a long time to wade thru her computer and find the right questions to ask me.

  • ceebeeradio Butkus The Dog (@ceebeeradio) reported

    I can't believe telus dropped the ball providing customer service and fulfilling their contract. No one that has ever tried to contact a customer service rep via their website could have predicted this!