Telus Outage Report in Maple Ridge, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Maple Ridge, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Maple Ridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (48%)
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Phone (23%)
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Wi-fi (13%)
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TV (7%)
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E-mail (5%)
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Total Blackout (5%)
Live Outage Map Near Maple Ridge, British Columbia
The most recent Telus outage reports came from the following cities: Surrey, Vancouver, Coquitlam, Langley, Coquitlam, Abbotsford and Pitt Meadows.
| City | Problem Type | Report Time |
|---|---|---|
 Surrey |
Wi-fi | |
| Vancouver |
Wi-fi | |
| Vancouver |
TV | |
| Vancouver |
Phone | |
| Vancouver |
Wi-fi | |
| Coquitlam |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Maple Ridge, British Columbia
Latest outage, problems and issue reports in Maple Ridge and nearby locations:
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Christian Newman 👨🏻💻
(@XianNewman) reported
from
Surrey, British Columbia
@vchan @TELUS Let me know if they’re unable to resolve your issue and I’d be happy to help.
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Janice Abbott
(@jajawoot) reported
from
Vancouver, British Columbia
Hey @TELUS We need 60 phones for a temporary facility for folx who are Recovering from COVID. Refurbished is fine, they just need to be able to contact families and friends for comfort (they will be in isolation), and staff if they need help. 🙏
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ModernMama Vancouver
(@ModernMamaVan) reported
from
Abbotsford, British Columbia
@AmyBeeman @TELUSsupport @TELUS Telus is honestly one of the worst companies we have ever dealt with. We cancelled all services with them over a year ago and still get charged monthly. Zero customer service!
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Tall Paul 'Mr Vancouver'
(@TallPaulsLife) reported
from
Surrey, British Columbia
Well @TELUS once again your service is sub par on so many level
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Kate Madden
(@kate0madden) reported
from
Vancouver, British Columbia
@NicESpurling @NatalieTheCapn Telus was a terrible experience and I eventually just gave up.
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Thomas Gautreau
(@TomGautreau) reported
from
Vancouver, British Columbia
Dealt with Shaw for forty yrs and thought would give Telus a try on a new service. BIG MISTAKE ! Mon. I called C/ S they told me they would call me in 48 hours or less to deal with problem. No call. @TELUS @Shawhelp Telus customer service offshore. Shaw is in Canada.
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Andrew Christopher
(@ACmusic_10) reported
from
Surrey, British Columbia
@DWeightm @TELUS @Rogers @Bell @Shawhelp Ok but seriously, **** Shaw too.
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Aaron M
(@BBMmeEH) reported
from
Vancouver, British Columbia
When the time is right I will be switching out of @TELUS due to their poor choice of 5g provider this year 😞
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ABALI
(@G_ABALI_S) reported
from
Vancouver, British Columbia
I change my internet provider Telus to Shaw on the 15 Feb 2020. Shaw said we fill a form and send it on the 24 Feb 2020, but the Telus said there is no request from Shaw. @Shawhelp @ShawInfo @TELUS . Please talk to each other guys I need a solution. It is your miscommunication.
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Steven 🇨🇦 ✡️
(@spawnsteryvr) reported
from
Vancouver, British Columbia
Sitting around wondering what it will take for @TELUSsupport @TELUS to get back to me. To fix my email. To clean up the mess they made. Hmmm...
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Mike Klassen
(@MikeKlassen) reported
from
Vancouver, British Columbia
So my wife and I were speaking about the fact we turned down multiple requests by @TELUS reps to connect our home with fiber optic “for free” 😒 Their doubling down on Huawei tech this week makes me think we made the right call.
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Natalie Lanoville 🇨🇦 🌱
(@NatalieLanovill) reported
from
Vancouver, British Columbia
@EvaSiu21 @mtnbvan No way am I cancelling my account with @Telus... the other service providers are GARBAGE. But I DO care about the 5G issue and I bet a lot of other customers do too.
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dj fuentes
(@chinitta) reported
from
Vancouver, British Columbia
Conversation. She sounded very uncertain of the said program/ promotion. Fast forward 2wks after, NO FOLLOW UP PHONE CALL @TELUS @TELUSsupport crappy service! Just got off the phone with another customer rep. In all fairness, he was apologetic and kind. Still, No resolution.
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Christian Newman 👨🏻💻
(@XianNewman) reported
from
Surrey, British Columbia
@vchan @TELUS Nothing compares! If you need help resolving any issues let me know and I’ll do my best to help.
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Wily Mike Reilly
(@brianb3648) reported
from
Vancouver, British Columbia
@NYJetsCanada @BCLions @OhioBobcats @CFL @nathan_rourke @TELUS Hey idiot it's a Canadian draft. He's a CANADIAN. Maybe sit this one out. No ******* clue. LOL
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Janice Abbott
(@jajawoot) reported
from
Vancouver, British Columbia
Hey @TELUS We @FreeOfViolence need 65 phones for a facility for folx who are recovering from #COVIDー19. Refurbished is cool, just need to be able to contact family & friends for comfort as will be in isolation, & will make contacting staff easier, if they need help.
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Steven 🇨🇦 ✡️
(@spawnsteryvr) reported
from
Vancouver, British Columbia
@TELUSsupport @TELUS if no one gets back to me with a solution to the problem you created soon, I will not pay my next bill. See how you like that. That or I’ll cancel all my TV, cell phone, internet and you’ll lose an extremely loyal customer. Customer not satisfied.
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Steven 🇨🇦 ✡️
(@spawnsteryvr) reported
from
Vancouver, British Columbia
@TELUSsupport your instructions on configuring Outlook post migration aren’t very good. I’d like my Telus email to@come through there and not Google. Followed your instructions and when I input my Telus address, says “email address already added”. Doesn’t help. 1/2
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Jessy
(@CoachDhillon) reported
from
Vancouver, British Columbia
Cancel your sports cable packages people. @Shawhelp @TELUS @TELUSsupport @BellMediaPR @RogersHelps @TSN_Sports @Sportsnet
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섹시한 핫도그와 박근혜와(커미)
(@yeoncomi) reported
from
Maple Ridge, British Columbia
Why ******** 5g plans and cheap phone plans are only ******* available to businesses Rogers bell telus they have better deal for the businesses
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Willie Beamen
(@_RJDawson) reported
Telus service been great but y'all gotta stop calling me about this home security nonsense mannn
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Commissioner Miner
(@fanCRTCProfling) reported
@mckelveyf @mediamorphis @bramabramson This is the file where Telus spilled the beans about the deals with PIAC to not fight anything and to support them.
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maria loi
(@marialoi) reported
@TELUSsupport For a few months I am still having my mobility billing problem! OVERCHARGED! Please help me, I have to waste hours each time when I called Telus Mobility! Please help me! Same in all my messages to your department too!
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Shane
(@BShane555) reported
@pttopt Sorry to hear this! Canada Health Infoway: 20 years cannot solve interoperability, referrals still get lost regularly. Billion dollar boondoggles & new revenue streams for corporate shareholders like Telus. When will you fix CHI? @JustinTrudeau @cafreeland #cdnhealth #cdnmedia
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D
(@dewayna44) reported
@menard_ray @TELUS It's been super bad this last while. I was going to call them tonight. I'm going to look at switching to Shaw again.
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Ray
(@menard_ray) reported
@dewayna44 @TELUS I switched two weeks ago because of really ****** customer from Shaw. Starting to think bad customer service might be worth it for internet that actually works.
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BCSpoilers
(@BCSpoilers) reported
@TELUSsupport hey how can i cancel a weborder I ordered a ipad pro from the telus website now i want to cancel it
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Ray
(@menard_ray) reported
@DustinMorris13 @TELUS What does? The highly suspect Telus My Wi-Fi speed test or an independent app like Ookla Speed Test? With Ookla it will speed check wifi not cellular if you are connected a wifi network. It will do cellular data if wifi is off.
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That Guy
(@ThatGuy4Fr33dom) reported
@edjanes79 Hey Ed… not very nice that you would leave a bad review about all those trucking companies you’ve no dealings with.. better go back and revise those or delete them, or maybe Telus gets millions of negative reviews on behalf of you…it’s the Canadian thing to do Eddy
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Tee
(@Tee55658639) reported
@CSWCHassan @canucker101 Telus & koodo have the exact same coverage. I've never had 1 issue in 10 yrs with koodo.