Telus Outage Report in Maple Ridge, British Columbia
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Maple Ridge come from postal codes V2X.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Maple Ridge, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Maple Ridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 15: Problems at Telus
Telus is having issues since 10:20 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (46%)
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Phone (29%)
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Wi-fi (10%)
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TV (7%)
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E-mail (5%)
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Total Blackout (4%)
Live Outage Map Near Maple Ridge, British Columbia
The most recent Telus outage reports came from the following cities: Surrey, Vancouver, Langley, Coquitlam, Port Moody, Maple Ridge, Abbotsford, Coquitlam and Port Coquitlam.
| City | Problem Type | Report Time |
|---|---|---|
 Surrey |
TV | |
| Vancouver |
Internet | |
| Vancouver |
Internet | |
| Vancouver |
Internet | |
| Langley |
Internet | |
| Surrey |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Maple Ridge, British Columbia
Latest outage, problems and issue reports in Maple Ridge and nearby locations:
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Michael Smit
(@msmit) reported
from
Vancouver, British Columbia
@telus my gigabit internet is now 25mb. It has been atrocious for over a year - see the history of Speedtest results above. I have several key video calls late tonight and this is too much of a risk. Please help.
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Jana Angela Neria
(@jamneria) reported
from
Vancouver, British Columbia
@FidoSolutions We're okay thanks, we've gone to @TELUS after that horrible experience with you guys.
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Dave Pasin
(@dave_pasin) reported
from
Vancouver, British Columbia
@kboyd05 Good luck. Took 1.5 hrs to deal with @TELUS yesterday to deal with an over billing issue. On any given day, Telus is possibly the worst company in Canada to deal with. Bureaucratic, unresponsive, inept, and that’s just the start.
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Cam Cavers
(@camcavers) reported
from
Vancouver, British Columbia
@wanless64 @gregeh I get discounts as a Telus contractor but honestly my ISP is cheaper and faster. 500mbps up/down for $65/month…
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Marla Poirier
(@marlap2) reported
from
Surrey, British Columbia
@TELUS reception? it’s so bad in Newton BC my husband has 5 dropped business calls!!! Losing business! Thanks Telus.
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Quinn Mell-Cobb
(@QuinnMellCobb) reported
from
Vancouver, British Columbia
@Shawhelp Myself and two other people (all with university educations) were unable to figure out how to install it, and now I’m paying for a service I’m not receiving. Make this right immediately or I’m going back to @TELUS.
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SGC Dream a little. Dream a lot.
(@SamGorC) reported
from
Vancouver, British Columbia
I swear, putting me on hold for so long when I phone you to cancel my internet service just reinforces the fact that I want to leave. Like do they think it's a tactic so people get impatient and hang up? Really Telus?
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C.R. Martel, Esq.
(@PickledGingerBC) reported
from
Coquitlam, British Columbia
@CALCocoReads You should still have 911 access... phones are designed to hop on to any network it can pick up to place an emergency call, even if you have no SIM card... just means that Rogers/Fido customers would hop in to Telus/Bell to make the call.
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Sue🇨🇦 😎🍺
(@SuzieCanuck) reported
from
Vancouver, British Columbia
@lumme_s @VsFan Don't disagree but my sister on Telus say the same...telecom just **** us over...where Where's the government?
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SGC Dream a little. Dream a lot.
(@SamGorC) reported
from
Vancouver, British Columbia
I love how Telus wears "we have the best customer service" on its sleeve and it still billed me AFTER I CUT MY SERVICE. I hate your service even more without even using it. That's a new low for a company in my books.
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Gustavo Lin | 林偉綸
(@Gusslin) reported
from
Vancouver, British Columbia
Still having issues with @TELUS wireless
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Karla كارلا جبيلي (she/her)
(@asianhabibti) reported
from
Vancouver, British Columbia
Hassled 3 different customer service people from Telus on the phone for an hour and a half and got my monthly phone/cable/internet bill down $80. It pays to be a Pain In The ***.
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Dave Pasin
(@dave_pasin) reported
from
Vancouver, British Columbia
@entwistled is CEO of @telus perhaps worst company in Canada. More interested in PR & virtue signalling than actually serving customers. Inept, bureaucratic, misleading, hopelessly horrid customer service & actually bankrupt of purpose & direction. Avoid this clown show of a co!
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Dave Pasin
(@dave_pasin) reported
from
Vancouver, British Columbia
@maxfawcett You haven’t lived until you’ve had to deal with Telus customer service. A vacation in hell would be more pleasant than dealing with the abomination that is @Telus
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Gustavo Lin | 林偉綸
(@Gusslin) reported
from
Vancouver, British Columbia
Still habing issues with @TELUS wireless. Currently with 3G on my iPhone 12 pro max.
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Quinn Mell-Cobb
(@QuinnMellCobb) reported
from
Vancouver, British Columbia
@Shawhelp Myself and two other people (all with university educations) were unable to figure out how to install it, and now I’m paying for a service I’m not receiving. Come fix this immediately or I’m going back to @TELUS.
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****&Span1745
(@cleanrag) reported
from
Vancouver, British Columbia
@TELUSsupport 82 year old mom has relied on ADT for 20 years, Telus has left her vulnerable. 3 times this week I've called, 45 minutes of listening to telus ad after telus ad. Her landline & personal protection device is also with Telus 🙄 50 yr+ customer. We're looking for a new provider 👍
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Jillian Casselman
(@JillCasselman1) reported
from
Abbotsford, British Columbia
@telus @TELUSsupport fibre optic outage in #Abbotsford any update on it returning please?
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aanshik1
(@Aanshik1) reported
from
Vancouver, British Columbia
@TELUSsupport I have sent you a DM about my ongoing internet connection dropping issues with Telus internet with my case details, kindly respond to my DM, thanks.
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Jeffery Simpson
(@JefferySimpson) reported
from
Surrey, British Columbia
In the midst of moving @telus decided to cancel my internet installation appointment and now they’re booked up until next month. I organized this like clockwork and I need it for work.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Danny Underwood
(@danny_underwood) reported
@leadsheep1 I switched from Shaw due to the horrible customer service, I’m now on Telus and they have... horrible customer service. They are all bad and some of the most expensive prices in the world.
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Streaks 🦨 🏳️⚧️ 🏳️🌈 #BLM
(@streaksskunk) reported
@Ms_Kappy Sadly we have even less choice out here. Rogers isn't a thing in Nova Scotia at all (unless it's mobile service), same with Telus, no Cogeco.. nothing. You're either caving to Bell or accepting crappy service instead with Eastlink.
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Chris Jakubowski
(@wirelesswebs) reported
@Rogers You guys really need to fire your PR. Increased competition and choice? You just have such a low opinion of people. Also, Rogers ******* sucks. Your customers service is rotten, and I will go to Telus in a second if this gets approved.
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Uncle
(@Uncle_B_T) reported
@TELUS @TELUS you can keep trying to flag my account, but ive proven im real and not a bot to twitter enough times, you will fail
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Gaylin Chev
(@GaylinChev) reported
@PatBulmer1 I have been thinking about going back to Telus but their service is so crappy. Sigh.
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Paul Andrews
(@PaulEAndrews) reported
@SneakyCanadian @Shawhelp TELUS is no better. In fact less transparent on outages. When our business had TELUS we had nothing but issues with them reporting on outages. In this case we’ve been told it’s a fibre cut, at least Shaw is working on it, TELUS would still be discussing how to solve.
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Chris Orsten
(@chrisorsten) reported
@Katrina853 @JustSayinAb @Crackmacs If Shaw was bought by Telus, it would make BC & AB not have a choice but use Telus for broadband -that would be an competition issue. After thus buyout is done, you still have a choice between Telus and Rogers, instead of Telus and Shaw And for cell, you also have Bell.
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Baked Goods
(@BakedGoodsYYC) reported
@dzonershow @BrettCl52830843 @parismarx I worked for Telus for 8 years. Please let me disabuse you of the notion that the CRTC are the ones dictating terms. It's almost never the case. The big 4 have been calling the shots for decades.
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Jean-François Mezei
(@jfmezei) reported
How much will Bell/Telus want out of this? (aka, spectrum, perhaps some customer transferred to Bell/Telus).
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Gaylin Chev
(@GaylinChev) reported
@PatBulmer1 A few months before my mom died, she switched from Shaw back to Telus. She was 79 and had bad eyesight. She needed help to understand the new remote and where her channels were. Simple, right? Nope, their service dept were total jerks to her, more than once.