Telus Outage Report in Maple Ridge, British Columbia
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Maple Ridge come from postal codes V2X.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Maple Ridge, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Maple Ridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 22: Problems at Telus
Telus is having issues since 12:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (45%)
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Phone (29%)
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Wi-fi (10%)
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TV (6%)
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E-mail (5%)
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Total Blackout (5%)
Live Outage Map Near Maple Ridge, British Columbia
The most recent Telus outage reports came from the following cities: Vancouver, Surrey, Coquitlam, Langley, Port Moody, Maple Ridge, Abbotsford and Coquitlam.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver |
TV | |
| Vancouver |
Total Blackout | |
| Vancouver |
Total Blackout | |
| Vancouver |
Internet | |
| Vancouver |
Total Blackout | |
| Vancouver |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Maple Ridge, British Columbia
Latest outage, problems and issue reports in Maple Ridge and nearby locations:
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Jim Gordon
(@jimgordontv) reported
from
Vancouver, British Columbia
@TELUSsupport I am 2 hours from "Outage Day 3" here in Vancouver, emails coming in, brief windows of being able to reply. For the 4th time in the last 24 hours, please update!!! #telus
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Jim Gordon
(@jimgordontv) reported
from
Vancouver, British Columbia
@TELUSsupport Im a 25 year #telus customer and have everything with you guys. This ongoing outage problem on a work day is inexcusable!! You've cost me a day's wages!!!
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Rajesh Prashar
(@RajeshPrashar) reported
from
Coquitlam, British Columbia
@TELUSsupport I got email telling me that I could use Telus Home Phone app. When tried to log in to app I got message that the service was not available in my area.
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Jay Holtslander
(@j_holtslander) reported
from
Vancouver, British Columbia
@chrisonhismac I despise Telus as a service provider so I’ll stick to Rogers even with the lesser coverage.
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Mark Breslaw
(@MarkBreslaw) reported
from
Vancouver, British Columbia
@TELUSsupport I did call the sales team and was hung up on so I do t want to call in again. I would like to be treated like a customer TELUS wants to keep. Please tell me what iPhone options are available for the same deal I already received a confirmation for less than a week ago
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Shawn Sviridov
(@galleryss) reported
from
Vancouver, British Columbia
@AllyBertamini @BarbSchmidt4 @TELUSsupport @DebraPurdyKong - As someone who works in related technology field, I can imagine Telus is putting a momentous effort in. These failures can be so complex that restoration can take longer than even the IT techs expected. Telus for sure working hard with no sleep on this issue.👍
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Steven Schelling
(@StevenINK) reported
from
Vancouver, British Columbia
@gazzer49 @TELUSsupport @TELUS I’ve given up, Gary. Moving to a Gmail server and maybe changing my home service.
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SbonnerABV
(@SbonnerABV) reported
from
Vancouver, British Columbia
I’ve had TELUS at my condo in Gastown for over 20 years. Way better service and 4K services. Waiting for them to arrive in Yaletown to switch over.
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Kimberley Bowie
(@KimABowie) reported
from
Vancouver, British Columbia
@Ian_A_MacDonald @jodyvance @TELUS I’m so sorry. Telus is brutal and overcharges me every month. And customer service is abysmal.
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Steven 🇨🇦 ✡️
(@spawnsteryvr) reported
from
Vancouver, British Columbia
Email down and out in Vancouver.....again. Thanks for nothing #Telus.
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Jim Gordon
(@jimgordontv) reported
from
Vancouver, British Columbia
@TELUSsupport This has been a disgraceful (and for me, expensive), technical episode #telus and as a 25 year loyal customer who has cell, home phone, internet and tv with you, I will be looking at whether I continue with you!!
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Darren Watts
(@DarrenWatts82) reported
from
Surrey, British Columbia
@TELUS hi, wondering if someone from customer services can pm me. Interested in adding internet with my optik tv. Internet is currently with Shaw.
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Michelle Bancroft
(@banger19) reported
from
Vancouver, British Columbia
@TELUSsupport Any word on when this outage will be resolved. Difficult to conduct business and connect with people without email. #telus #compensation
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Jody Vance
(@jodyvance) reported
from
Vancouver, British Columbia
@rxstephanie @Yankoster @TELUSsupport @TELUS I will give them a chance to fix what's happened. Having my bill jump by $20 a month, without reason, is sketchy.
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Steven 🇨🇦 ✡️
(@spawnsteryvr) reported
from
Vancouver, British Columbia
@pacificbird @TELUSsupport Yeah been getting those too. Email is very sporadic. What might not send right away, ends up going a couple of minutes later. I checked the outage page and Telus is still experiencing issues. Supposed to be resolved sometime around 1 P.M. PST.
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River B^#!$ Meowjin
(@MeowjinBoo) reported
from
Vancouver, British Columbia
@smashforwarddoc @TELUS @STORYHIVE Oh damn the project won. Grats!
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Wayne O
(@WaynesPlanet) reported
from
Abbotsford, British Columbia
.@TELUS @TELUSsupport has by far the WORST customer service in Canada. Never had no call back option and an estimated FIFTY FIVE (55) MINUTE WAIT TIME. When you pay $250 a month you expect a modicum or customer service
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Steven 🇨🇦 ✡️
(@spawnsteryvr) reported
from
Vancouver, British Columbia
@TransLink The problem here is that Shaw, at best, is free for 1/2 hour if you’re not one of their customers. Telus (what’s in Metro Vancouver taxis) would’ve been better. That’s actually free.
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Jennifer West
(@Westjet007) reported
from
Vancouver, British Columbia
I seriously recommend that people NOT get services with @Shawhelp. They don't keep their word and customer service is atrocious. Telus is your better option.
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Slurms MacKenzie
(@gh0stflesh) reported
from
Coquitlam, British Columbia
Telus pls come fix our internet I haven't been able to take my Spanish lessons in a full week and the duolingo owl is trying to kill me
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Stan Querin
(@BlackStangBC) reported
@TELUS Don't get me wrong, it's a nice gesture...BUT i don't call IRAN so what are you going to do for me...it seems you only help the immigrants and refugees and it's just not right.. i have been with telus and you have not helped me out once..i was 1 day late paying my bill and 1/2
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cass
(@cassjamieson) reported
@TELUSsupport Back to no reliable phone service / data with Telus in Charlottetown, PEI. Is this another outage??
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GeniUstand
(@geniustand) reported
@TELUS Long distance is disabled on my line. Went online on my account and added a LD plan saver for $5 still not working. Customer service hold wait time is over 1 hour. Please help 🙏
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Aryan
(@AryanHor) reported
@richardbranson Internet has been shut in Iran. To spread the voice of Iranian people fighting for freedom, please urge UK phone companies to support. Hallon and 3 in Sweden, 3 and OiSTER in Denmark, Telus & Koodo in Canada have made the calls to Iran free. #sky #virginmedia #EE
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Patachara
(@pondering2) reported
@John1MD My daughter dropped off her aging dog as he needs a human with him all day now. He came with his own subscription to Telus Pet Health in case vet services are needed. Telus Health is willing to hook you up ... stunningly awful shift in health care realities for us all.
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Jacob
(@yeeeebud) reported
@TELUSsupport @TELUS just made the switch to your network just to find out that my previous cellular provider @Rogers has better 5G connection in Langley, BC. I’m getting 1 bar at home where I used to get 3-4 😕
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Farshad Tehranchi
(@fredtehranchi) reported
@Fidomobile You could have done what #telus and #koodo have done by making the calls and texts free to #iran at this point of time. you lost many people's trust by Internet outage few months ago and it could be a tiny step to make that up!
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Gavin Hall
(@HallofGavin) reported
@stu_neatby I'm in West Royalty/ Winsloe. I know others who have Telus/ Koodo (same 💩, different pile) who've had good coverage. Guess it probably boils down to the angle of the sun, the wind speed velocity of an African Swallow and/ or the tidal schedule.
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Mark Sweeney
(@MarkSweeney) reported
They're telling me they cannot cancel my account until the cancellation team calls the deaf man who can't hear on the phone. It's been 40 minutes and Telus is sticking to their anti-deaf, discriminatory bs for "security" reasons.
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Arian
(@aftsmt) reported
@ShawInfo Could you please waive long-distance calls to Iran to help Iranians in Canada stay connected to their families? @Rogers and @TELUS have already done that!