Telus Outage Report in Maple Ridge, British Columbia
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Maple Ridge come from postal codes V2X.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Maple Ridge, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Maple Ridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 04: Problems at Telus
Telus is having issues since 08:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (47%)
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Phone (28%)
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Wi-fi (9%)
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TV (7%)
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E-mail (5%)
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Total Blackout (4%)
Live Outage Map Near Maple Ridge, British Columbia
The most recent Telus outage reports came from the following cities: Langley, Vancouver, Surrey, Coquitlam, Port Moody, Maple Ridge, Abbotsford, Coquitlam and Port Coquitlam.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver |
Internet | |
| Langley |
TV | |
| Vancouver |
Internet | |
| Surrey |
Internet | |
| Surrey |
Internet | |
| Vancouver |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Maple Ridge, British Columbia
Latest outage, problems and issue reports in Maple Ridge and nearby locations:
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Willis Turner CAE 🛫
(@willisturner) reported
from
Abbotsford, British Columbia
Spent a few hours on the phone with @TELUS mobility call center and now a few minutes sharing with them in an email some customer centric feedback. I’ll let you know how it goes. @jim_senko 😀
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💙LaLaNucks💚
(@LaLaVirtanen18) reported
from
Abbotsford, British Columbia
Alrighty I’m gonna head out to the mall I know I said I woukd never again lol but I need my headphones so bad I hope TELUS has them in stock!! I don’t think it will be that busy around this hour lol no one said ever!!
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Shawn Sviridov
(@galleryss) reported
from
Vancouver, British Columbia
@TELUSsupport can you advise if there are communication issues with Telus Network and other Mobility networks at this time in British Columbia, and potential cause of the issue and restoration
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jim stockman
(@StockmanJim) reported
from
Coquitlam, British Columbia
@nconvey Same happened with me for Shaw yesterday. 1019 then call back saying #1. Waited an additional 38 minutes and then apologetic because couldn’t help. Going to see Telus today.
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Mrs. Stregger
(@owljustteach) reported
from
Langley, British Columbia
Hey @TELUS and @cibc you made it possible for a hacker to steal our phone number and then use it to etransfer money out of our bank account. Wow. You let us down BIG TIME. #security #stolenidentity #identitytheft
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내일은파산커미🇨🇦🛬🐊;
(@yeoncomi) reported
from
Maple Ridge, British Columbia
Telus Animal ads SUCKS
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Caster Sandra
(@caster_sandra) reported
from
Surrey, British Columbia
@JustinTrudeau @TELUS ok got signal
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kayge
(@sparklehorss) reported
from
Abbotsford, British Columbia
@TELUS what a surprise prize today when I got a text from a technician saying they were coming to hook up the internet. I cancelled that appt last week and Shaw came and hooked me up on the same day. Your communication with your staff is just as bad is your patrons
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Kenneth A Lush
(@Kennethalush) reported
from
Surrey, British Columbia
@telus sent me my cable bill on Christmas morning. **** you Telus!
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Amy Lanigan
(@AmyMaree90) reported
from
Vancouver, British Columbia
@timberFox1123 I'm with Telus and having the same issue. I can't even run a speed test with the Telus app cause the internet capability is apparently non-existent.
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Adam MacGillivray
(@acemacg) reported
from
Surrey, British Columbia
@SarahCarms @TELUS Mine was glitchy yesterday. Didn’t connect to wifi then wouldn’t recognize the LTE network. I was able to reboot to fix it though.
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Jim Gordon
(@jimgordontv) reported
from
Surrey, British Columbia
@TELUSsupport @TELUS For the 3rd time since your August server breakdown, I am without email service! 3 times in 24 hour hours I have called and can't get answers. This continues to effect my business. Please help!!!!
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Paul McAfee
(@MrPaulMcAfee) reported
from
Vancouver, British Columbia
When you get amazing service from @shaw and @TELUS representatives - you don’t mind the cost so much. Alisha with @telusmobility was on the phone with me for almost 2 hours last night and she stuck with me to updates plans and phones. #ExperienceIsEverything
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Joe Pratap
(@Joepratap) reported
from
Abbotsford, British Columbia
@zenonac Atta boy Z. Come on over to Telus where our calls never get dropped.
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Amy Lanigan
(@AmyMaree90) reported
from
Vancouver, British Columbia
Wtf is up with my internet @TELUS
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Haren
(@HarenNt) reported
from
Vancouver, British Columbia
“Customer complaints against Vancouver’s Telus surge 71%” - read this online today, and I must say I do agree 100% !!!! @TELUS
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Amy Lanigan
(@AmyMaree90) reported
from
Vancouver, British Columbia
Our internet is so slow that the Telus app can't even run a speed test. Thank you @TELUS
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Tom Pearce
(@tompearc) reported
from
Vancouver, British Columbia
@TELUSsupport I have been down that telus alogorithm before... With no success. You have the box # and street intersection already.
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Tall Paul 'Mr Vancouver' | 6’7
(@TallPaulsLife) reported
from
Vancouver, British Columbia
@FEEZYDoesIT Struggles, it now “slows” down my data and doesn’t cut it off But let’s be honest this data costs TELUS nothing. Verizon has unlimited for cheaper than my 90$ 10 gigs cost... I’d add a gif but i don’t have the 10 min it will take to load @TELUS
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ChristopheRichardson
(@RichardsonYVR) reported
from
Vancouver, British Columbia
Crazy ... Nonsensical ... arrived for non-life threatening but ‘E’ medical appointment referral AND @TELUS is DOWN ( again ) ... chaos ... interesting how we take technology for granted ...
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Brandon Arneson
(@coolvehiclefan) reported
@JonaNFal @Rogers It's not just them. Bell and Telus had an outage 3 days ago
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Markus Muhs, CFP®, CIM®
(@CGWM_Muhs) reported
@JayeWalter Such a stupid merger from a tactical perspective too. Sum is less than its parts, as a portion of their customer base hates them and leaves. Telus meanwhile did acquisitions in other areas, like home security and health. Ends up offering a whole lot more to customers.
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Bailey Bee
(@PirateBee) reported
Hey @TELUS , Why do you keep calling me and as soon as I say hello, you hang up. I've gotten 4 calls like this in the last 3 days. Incredibly annoying.
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𝑍𝑎𝑘 𝐵. 𝑀𝑐𝐿𝑎𝑐ℎ𝑙𝑎𝑛
(@ZakMcLachlan) reported
@TELUS is robbing people. First world problems, I know. But hear me out…
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Sammy Lawrence
(@SammyBytes) reported
@ShananSB @kathymahar @TELUS Now this is the kind of support that all corporations should do in a crisis.
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emily lauralai. #BLM
(@emilylauralai) reported
@TELUSsupport just wondering if the calls I’m getting are legit. 866 number, I answer, long pause, I’m about to hang up, I barely make out that they’re with telus and they hang up. This has happened twice today, what’s going on?
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Christan Beharrell
(@triden) reported
Several of the Telus 100Gb fiber cable links to Vancouver have come back online. This will relieve the network congestion that people have been having (phones, network communications). The patch is temporary until a permanent fix can be implement in coming weeks. @Kamscan
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CryptoTruth🗝💀
(@nofxgivenn) reported
@Rogers is down... AGAIN. This is ridiculous. Never had this problem with @TELUS .
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🤠mike carrozza🤠
(@mikecarrozza) reported
@TheLeonardChan @Bell @Bell this is so so sloppy and I’m straight up in the middle of renewing my contract with them next month, I’m going to look into Roger’s or Telus instead. they better fix this
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steff boychuk
(@steffaania) reported
@cbcnewsbc Heard a rumor that the telus flew some big wig and another person stranded in Hope back to Van in their corporate heli. It would be nice if these companies would pitch in and help other people stranded other than than ppl who make 6 figures and more a year...