Telus Outage Report in Maple Ridge, British Columbia
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Maple Ridge come from postal codes V2W.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Maple Ridge, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Maple Ridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 04: Problems at Telus
Telus is having issues since 04:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (58%)
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Phone (18%)
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Wi-fi (11%)
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TV (6%)
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Total Blackout (4%)
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E-mail (3%)
Live Outage Map Near Maple Ridge, British Columbia
The most recent Telus outage reports came from the following cities: Vancouver, Coquitlam, Surrey, Maple Ridge, Abbotsford, Port Coquitlam, Langley, Coquitlam and Pitt Meadows.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver |
Internet | |
| Vancouver |
Phone | |
| Vancouver |
Internet | |
| Coquitlam |
Internet | |
| Surrey |
Wi-fi | |
| Vancouver |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Maple Ridge, British Columbia
Latest outage, problems and issue reports in Maple Ridge and nearby locations:
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ModernMama Vancouver
(@ModernMamaVan) reported
from
Abbotsford, British Columbia
@AmyBeeman @TELUSsupport @TELUS Telus is honestly one of the worst companies we have ever dealt with. We cancelled all services with them over a year ago and still get charged monthly. Zero customer service!
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Sadia Pannun
(@sadia_74) reported
from
Surrey, British Columbia
@Telus horrendous customer service. parent with dementia and you make things such a nightmare when calling for help #disgusting #garbage #pathetic
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Steven 🇨🇦 ✡️
(@spawnsteryvr) reported
from
Vancouver, British Columbia
@TELUSsupport your instructions on configuring Outlook post migration aren’t very good. I’d like my Telus email to@come through there and not Google. Followed your instructions and when I input my Telus address, says “email address already added”. Doesn’t help. 1/2
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Jo Dworschak
(@StoryStory_Jo) reported
from
Vancouver, British Columbia
@Mutineer8961 @TELUS Definitely Telus! Not bad diy
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Christian Newman 👨🏻💻
(@XianNewman) reported
from
Surrey, British Columbia
@vchan @TELUS Let me know if they’re unable to resolve your issue and I’d be happy to help.
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Sadia Pannun
(@sadia_74) reported
from
Surrey, British Columbia
anyone else feel as though Telus customer Service has gone completely in the toilet!!!! @TELUS
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Thomas Gautreau
(@TomGautreau) reported
from
Vancouver, British Columbia
Dealt with Shaw for forty yrs and thought would give Telus a try on a new service. BIG MISTAKE ! Mon. I called C/ S they told me they would call me in 48 hours or less to deal with problem. No call. @TELUS @Shawhelp Telus customer service offshore. Shaw is in Canada.
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Steven 🇨🇦 ✡️
(@spawnsteryvr) reported
from
Vancouver, British Columbia
@TELUSsupport @TELUS if no one gets back to me with a solution to the problem you created soon, I will not pay my next bill. See how you like that. That or I’ll cancel all my TV, cell phone, internet and you’ll lose an extremely loyal customer. Customer not satisfied.
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Wily Mike Reilly
(@brianb3648) reported
from
Vancouver, British Columbia
@NYJetsCanada @BCLions @OhioBobcats @CFL @nathan_rourke @TELUS Hey idiot it's a Canadian draft. He's a CANADIAN. Maybe sit this one out. No ******* clue. LOL
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Janice Abbott
(@jajawoot) reported
from
Vancouver, British Columbia
Hey @TELUS We need 60 phones for a temporary facility for folx who are Recovering from COVID. Refurbished is fine, they just need to be able to contact families and friends for comfort (they will be in isolation), and staff if they need help. 🙏
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Bruno Athayde 🇨🇦 🇧🇷 🏳️🌈
(@athayde_br) reported
from
Vancouver, British Columbia
@TELUSsupport terrible service! Terrible support! Terrible customer care! Everything just so disappointing! Internet doesn’t work, tech doesn’t show up, customer care does nothing for the customer... Thanks @TELUS for the poor service.
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Salmon n'Bannock
(@SnBVancouver) reported
from
Vancouver, British Columbia
@TELUS @TELUSsupport #Fail... so fed up with you .. cannot even reach anyone to cancel my services ..😡😡😡😡😡😡Telus is killing my business
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AHF AllHardwoodfloor
(@moersch) reported
from
Vancouver, British Columbia
@runsfrombear @TELUS I never cared for tell us the have never been concerned with internet security or mobile security
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Steven 🇨🇦 ✡️
(@spawnsteryvr) reported
from
Vancouver, British Columbia
Sitting around wondering what it will take for @TELUSsupport @TELUS to get back to me. To fix my email. To clean up the mess they made. Hmmm...
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Christian Newman 👨🏻💻
(@XianNewman) reported
from
Surrey, British Columbia
@vchan @TELUS Nothing compares! If you need help resolving any issues let me know and I’ll do my best to help.
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dj fuentes
(@chinitta) reported
from
Vancouver, British Columbia
Conversation. She sounded very uncertain of the said program/ promotion. Fast forward 2wks after, NO FOLLOW UP PHONE CALL @TELUS @TELUSsupport crappy service! Just got off the phone with another customer rep. In all fairness, he was apologetic and kind. Still, No resolution.
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Janice Abbott
(@jajawoot) reported
from
Vancouver, British Columbia
Hey @TELUS We @FreeOfViolence need 65 phones for a facility for folx who are recovering from #COVIDー19. Refurbished is cool, just need to be able to contact family & friends for comfort as will be in isolation, & will make contacting staff easier, if they need help.
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Kate Madden
(@kate0madden) reported
from
Vancouver, British Columbia
@NicESpurling @NatalieTheCapn Telus was a terrible experience and I eventually just gave up.
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Steven 🇨🇦 ✡️
(@spawnsteryvr) reported
from
Vancouver, British Columbia
Your service has gone downhill in a big way @TELUSsupport @TELUS. These wait times are horrendous.
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Audrey Lobato
(@AudreyLobato) reported
from
Surrey, British Columbia
@TELUS @TELUSsupport after a 14 hr work day, all my husband wants to do is watch a playoff hockey game. Your PikTV is garbage and there is absolutely no customer support available.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Mark
(@mbmykes) reported
@calgarycoder @Sportsnet My Telus tv is fine.....big help I know. Do you speakers or a sound bar?
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Thymeless Cottage on Renaissance Farm
(@ThymelessC) reported
@TELUSsupport @gmail Still in shock here over how "well" this is working. 1st thing that happened was that google synced ALL of my contacts w/ALL of Telus' customers. Telus said it wasn't their problem, ph Apple who said DELETE everything. We had to find a new email source. No end of probs created.
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Slybones
(@Slybones2) reported
So @telus and @adt send something off to collections a week after it has been paid. And it could take up to 5 days to be emailed an account statement, by their "correspondence team". It seems Telus sucks at the communications part of being a telecommunications company.
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Kevin McArthur
(@KevinSMcArthur) reported
@jwsthomson Used to roam onto the US towers all the time... never got a bill... and you get a bunch of texts telling you it happened. Telus has the option to turn the whole thing off though and if you live where this happens, you should turn it off at the carrier.
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Soopolallie
(@soopolallie) reported
@jwsthomson ‘Welcome to USA’ always comes up when I am at Dallas Rd but have never noticed roaming charges on bill (Telus). I am sure they are very aware of it, just give them a call. Or perhaps, I should double check ...
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Studingo
(@studingo) reported
@Shawhelp copy paste updates on a outage with an eta of “some time” might be time to switch to Telus
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Stacy Ch
(@stacystacych) reported
@reporteremma @TELUS @CapitalDailyVic There is a beach in gordon head where this is an issue. Just notify them and they will reverse it (in my experience).
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elizabeth gray
(@luvmypugs) reported
@TELUSsupport Cancelled account almost a year ago for this lack of communication and horrendous customer service. Over an hour and a half on hold only to be met with rudeness. Reminded me why I'll never be a Telus customer again.
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Chris Noel
(@Timeneverwasted) reported
@reporteremma @TELUS @CapitalDailyVic Having worked with a few of the telco’s there should be no problem reversing the charges and setting it up to not happen again. Just need a CSR who knows what’s up. Big companies can’t always have the regional knowledge transferred to all employees.
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Emma Gilchrist
(@reporteremma) reported
*ahem* What the hell is up with @TELUS charging Victoria-area customers roaming charges for, like, going to the beach? It’s not my fault your service connects to a U.S. cell tower. Anyone else dealing with cell companies refusing to reverse these charges? @CapitalDailyVic #yyj