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Telus outages and service status in Maple Ridge, British Columbia

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • Telus generated 1 outage signal in the last 24 hours around Maple Ridge, including 1 direct report.
  • The most common problems reported in this area mention Internet, Phone, and Wi-fi.
  • The most recent signal from this area was received May 26, 7:57 PM EDT.
  • 50% Internet (50%)
  • 25% Phone (25%)
  • 15% Wi-fi (15%)
  • 5% E-mail (5%)
  • 5% Total Blackout (5%)

The latest reports from users having issues in Maple Ridge come from postal codes V2X .

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Maple Ridge, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Maple Ridge, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 27: Problems at Telus

Telus is having issues since 03:40 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Maple Ridge, British Columbia

The most recent Telus outage reports came from the following cities: Surrey, Maple Ridge, Langley, Aberdeen, Coquitlam, and Coquitlam.

CityProblem TypeReport Time
Langley Phone 5 minutes ago
Surrey Phone 2 days ago
Surrey Internet 2 days ago
Surrey Internet 5 days ago
Surrey Internet 6 days ago
Surrey E-mail 9 days ago

Nearby cities with recent reports

Surrey

4 recent signals

2 days ago
Langley

1 recent signals

5 minutes ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Maple Ridge, British Columbia

Latest outage, problems and issue reports in Maple Ridge and nearby locations:

  • XianNewman
    Christian Newman 👨🏻‍💻 (@XianNewman) reported from Surrey, British Columbia

    @vchan @TELUS Let me know if they’re unable to resolve your issue and I’d be happy to help.

  • TallPaulsLife
    Tall Paul 'Mr Vancouver' (@TallPaulsLife) reported from Surrey, British Columbia

    Well @TELUS once again your service is sub par on so many level

  • mobius84
    Miles (@mobius84) reported from Surrey, British Columbia

    @TELUSsupport @TELUS do you support the Google Pixel 6 on 5G+ (5G 3500 MHz) yet? I can't get a straight answer from tech support.

  • yourbcagent
    Anshu Arora (@yourbcagent) reported from Surrey, British Columbia

    @TELUS how come #CustomerService is sooooo horrible

  • jenxrobbins
    Jen Robbins (@jenxrobbins) reported from Surrey, British Columbia

    @TELUSsupport @cycnet I got a notification saying the Telus network is temporarily not available

  • rightoutthere
    Tac one (@rightoutthere) reported from Coquitlam, British Columbia

    With all the neg. crap I read against Telus, I'd like to say, ever since we switched from Shaw to Telus our lives have become communication stress free. I run a complete wireless smart home, our service has been great, customer service has been outstanding + much lower bill..👍

  • acemacg
    Adam MacGillivray (@acemacg) reported from Surrey, British Columbia

    @SarahCarms @TELUS Mine was glitchy yesterday. Didn’t connect to wifi then wouldn’t recognize the LTE network. I was able to reboot to fix it though.

  • Zharphyn
    Brad Thiessen (@Zharphyn) reported from Maple Ridge, British Columbia

    @TELUS @TELUSsupport @TELUSBusiness I just had the most unpleasant CSR experiences of my life, dealing with your CSRs. The names they gave me were ‘Joe’ and ‘Lovly’. Extremely rude and unhelpful. I even asked for a supervisor, and was refused.

  • StockmanJim
    jim stockman (@StockmanJim) reported from Coquitlam, British Columbia

    @nconvey Same happened with me for Shaw yesterday. 1019 then call back saying #1. Waited an additional 38 minutes and then apologetic because couldn’t help. Going to see Telus today.

  • James_Cobalt
    James Cobalt (@James_Cobalt) reported from Surrey, British Columbia

    @TheSamanthaMack @TELUS @JoshRimer @evilyn_13 @MistressTdotnet @AnnaLeeVRX When I had similar issues with Rogers, on a wired LAN they sent a tech to test signal and such. He replaced a splitter (for the visual cable), plugged me into it, and the issue was resolved.

  • Sikadime
    🎙Sikadime🔈 (@Sikadime) reported from Coquitlam, British Columbia

    @CraveHelp @CraveCanada It’s not in regards to On Demand... do you even read what I wrote or look at the picture. Wow...ok I’ll be cancelling my Crave service. I’m a Telus technician as well so I know how Optik tv works. Your app is a mess.

  • JefferySimpson
    Jeffery Simpson (@JefferySimpson) reported from Surrey, British Columbia

    In the midst of moving @telus decided to cancel my internet installation appointment and now they’re booked up until next month. I organized this like clockwork and I need it for work.

  • AudreyLobato
    Audrey Lobato (@AudreyLobato) reported from Surrey, British Columbia

    @TELUS @TELUSsupport after a 14 hr work day, all my husband wants to do is watch a playoff hockey game. Your PikTV is garbage and there is absolutely no customer support available.

  • jchoisea
    Juancho (@jchoisea) reported from Coquitlam, British Columbia

    Watching Elvis in Telus and... the ******* box shoot down! It is a shity service right here!!

  • marlap2
    Marla Poirier (@marlap2) reported from Surrey, British Columbia

    @TELUS reception? it’s so bad in Newton BC my husband has 5 dropped business calls!!! Losing business! Thanks Telus.

  • JNcustoms
    John Duong Nguyen(“Anu RA”) (@JNcustoms) reported from Surrey, British Columbia

    @NortonSoft Telus is compromised got hijack for my pin before even getting to use it. Neighbor has access to my phone now posing as me wtf. Please advise...“HA!”©™Deploy&Desist.N0W

  • apukwa
    Scott M. (@apukwa) reported from Coquitlam, British Columbia

    Next stage of working with @Telus: 1) phone call, told to go to store 2) store says they can't help me but they can sell be a SIM card, call this number 3) called that number, told they can only fill out a form for things to be activated in 5 days, my SIM is useless

  • vingienzo57
    Vince Venditti (@vingienzo57) reported from Coquitlam, British Columbia

    Having trouble with #telus tv, again! Seriously thinking of going back to #shaw, and once I go back I’m never coming back to #telus 🤨

  • sadia_74
    Sadia Pannun (@sadia_74) reported from Surrey, British Columbia

    @Telus horrendous customer service. parent with dementia and you make things such a nightmare when calling for help #disgusting #garbage #pathetic

  • johnb45_reid
    John Reid (@johnb45_reid) reported from Coquitlam, British Columbia

    Why is it that telus doesn't know what it's doing. I pay money to block my phone going out to the internet, except using my own wifi. Then I get repeated emails, texts to connect to telus internet. I guess they just pocket the money as a bonus for themselves. Fix your problem.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Bish03
    Sean Bishoff (@Bish03) reported

    @jodyvance @TELUS Telus home services =The worst. Billing sucks, service sucks and their equipment sucks. Get out before they give you massive incentives to sign up for another 2 years of insanity.

  • susanbancroft12
    susan bancroft,陳素琴 (@susanbancroft12) reported

    @jodyvance @TELUS All the "service " providers are the same

  • GreenoneOld
    Jaime Cooke (Old Greenone) Space Pirate. (@GreenoneOld) reported

    @cselley One thing I'm happy about? Starlink just screwed Bell and Telus. They wait till public outcry causes the provinces to gift them cable infrastructure instead of building it themselves. Now the same ppl can just buy starlink and never have to deal with our protected oligopolies.

  • Nole_fan_girl
    Tennis Girl 🎾 (@Nole_fan_girl) reported

    Not to mention that @TELUSsupport called me back only to put me on hold to go find a technician. What is the point of making me enter all my info in the chat and waiting for a callback. This is a #customerservice fail Is support from @TELUS something I'll need a day off for?

  • derulo_kevin
    Kevin Derulo (@derulo_kevin) reported

    @MelissaLMRogers @TELUSsupport Cancel that right now that’s ridiculous. Shop around in person you get better deals. I’m with telus paying 30CAD canada usa plan

  • AlicatraeFraser
    AF 🇨🇦 (@AlicatraeFraser) reported

    @jodyvance @TELUS After reading this problem you had last Fall, asking for your cable TV back to hardwired not wifi as cable was going off. I had Telus in & had technician hard wire (cable to wall) He checked the system, upgraded to new modem. I paid for the call cause it was extensive work.

  • abelthebreezy
    “Breath” (@abelthebreezy) reported

    @PierrePoilievre Yes libs been saying u never had other than govrt job, here u just mentioned worked at a Telus call centre which means you have a gift patience! Hope libs heard that too!

  • VikramBarhat
    Vikram Barhat (@VikramBarhat) reported

    @jodyvance @TELUS If it’s any consolation, Bell fiber is just as bad.

  • M_M_MacFadyen
    Margot Maddison-MacFadyen, PhD (@M_M_MacFadyen) reported

    @CanucksIn4 @jodyvance @TELUS I got Starlink a few years ago because our wifi was so bad I couldn’t work from home. It’s brilliant. Never had a problem since plugging Starlink in. When there’s a Starlink telephone, I will get it, too.

  • jay_elbee
    jodi birdsall (@jay_elbee) reported

    @jodyvance @TELUS My good friends quit trying with Telus and switched to Shaw/rogers, they are much happier with the service now and it’s apparently cheaper. They pay less than I do, a long time Shaw customer. For 2 yrs you’ll get a better deal.