Telus Outage Report in Maple Ridge, British Columbia

Problems in the last 24 hours in Maple Ridge, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Maple Ridge, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (48%)
• Phone (23%)
• Wi-fi (12%)
• TV (7%)
• E-mail (5%)
• Total Blackout (4%)

Live Outage Map Near Maple Ridge, British Columbia

The most recent Telus outage reports came from the following cities: Surrey, Coquitlam, Langley, Coquitlam, and Pitt Meadows.

City	Problem Type	Report Time
Surrey	Phone	1 day ago
Surrey	Internet	1 day ago
Surrey	Wi-fi	2 days ago
Coquitlam	Internet	4 days ago
Surrey	Internet	4 days ago
Langley	Internet	5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Maple Ridge, British Columbia

Latest outage, problems and issue reports in Maple Ridge and nearby locations:

• 
  Candi Marie (@CandiVanCity24) reported 22 seconds ago from Surrey, British Columbia

  @LuckyMobileCan I have been using your service for almost 3 years with no problems until now. Not impressed #luckymobile , you can bet I’ll be going back to a @TELUS plan now 💯! Who else has had issues with #luckymobile . #TELUS treats their customers much better!

• 
  Jamie Billingham (@jamiebillingham) reported 3 minutes ago from Surrey, British Columbia

  So @PurolatorHelp Says that it’s not up to them to find the phone even though the delivery confirmation came to me they say it’s up to @TELUSsupport to solve the problem and of course Telus says it’s up to Purolator to try and locate the phone that was delivered to wrong address.

• 
  Christian Newman 👨🏻‍💻 (@XianNewman) reported 5 minutes ago from Surrey, British Columbia

  @vchan @TELUS Let me know if they’re unable to resolve your issue and I’d be happy to help.

• 
  Captain Tom E. Foote (@captainfoote) reported 5 minutes ago from Surrey, British Columbia

  For 8 business days - I have had the worst customer experience with @TELUS and @TELUSsupport - Anyone win yet?

• 
  Lexa Hobenshield (@LexaHobenshield) reported 6 minutes ago from Anmore, British Columbia

  @TELUS you need to do better! I watch on average one movie per year... it continues to freeze intermittently. To contact you for support (and wait for a response) is something I don’t have time for. I expect more for what I spend with you! #dobetter #customerservicematters

• 
  Vic (@vicvirk) reported 7 minutes ago from Maple Ridge, British Columbia

  @wingsnation @ShawInfo We just moved into a new neighbourhood, #Telus never ran service into it so we are stuck with using Shaw... Today I used Shaw's call back service, they called back in 20 mins, recording said I was in "Position 1" in the queue and it still took 1 hr 15 min to speak with someone.

• 
  amu (@Amu3188) reported 9 minutes ago from Surrey, British Columbia

  @TELUSsupport I recently switched to Telus and having some issues with my account. Could you guys, please help?

• 
  섹시한 핫도그와 박근혜와(커미) (@yeoncomi) reported 9 minutes ago from Maple Ridge, British Columbia

  Why ******** 5g plans and cheap phone plans are only ******* available to businesses Rogers bell telus they have better deal for the businesses

• 
  jimmynighttime (@jimmynighttime) reported 14 minutes ago from Surrey, British Columbia

  @TELUSsupport Spent over an hour on hold to be unknowingly kicked over to an answering machine? I spend so much$$ with TELUS, why is service so hard to get?

• 
  Sadia Pannun (@sadia_74) reported 15 minutes ago from Surrey, British Columbia

  anyone else feel as though Telus customer Service has gone completely in the toilet!!!! @TELUS

• 
  Audrey Lobato (@AudreyLobato) reported 20 minutes ago from Surrey, British Columbia

  @TELUSsupport So it’s been 2 weeks since I DM’ed contact info with no response. And my @TELUS PikTV and *BOOSTED WIFI are still crap.

• 
  Christian Newman 👨🏻‍💻 (@XianNewman) reported 27 minutes ago from Surrey, British Columbia

  @vchan @TELUS Nothing compares! If you need help resolving any issues let me know and I’ll do my best to help.

• 
  Sadia Pannun (@sadia_74) reported 32 minutes ago from Surrey, British Columbia

  @Telus horrendous customer service. parent with dementia and you make things such a nightmare when calling for help #disgusting #garbage #pathetic

• 
  amu (@Amu3188) reported 34 minutes ago from Surrey, British Columbia

  @TELUSsupport Hey there, I am recently switched to TELUS and have some questions can anyone please help me?

• 
  Curtis Wiebe (@DivisionW) reported 35 minutes ago from Surrey, British Columbia

  @TELUSsupport this is a massive 3G/LTE/5G outage across the lower mainland. Both TELUS & Public Mobile accounts affected. Is this an internal issue? Or external forces?

• 
  Soren Jensen (@smjnews) reported 35 minutes ago from Anmore, British Columbia

  @TELUS please stop with the customer service calls! I've been getting at least one call every day for the past few weeks. I'm happy with my mobile service! Please stop calling!

• 
  Bernadette Keenan (@BernadetteNTF) reported 36 minutes ago from Surrey, British Columbia

  @malcolm8 @TELUSsupport @TELUS Can you get Shaw? I have had it elsewhere and never the type of grief I am getting from Telus

• 
  Andrew Christopher (@ACmusic_10) reported 41 minutes ago from Surrey, British Columbia

  @DWeightm @TELUS @Rogers @Bell @Shawhelp Ok but seriously, **** Shaw too.

• 
  🎙Sikadime🔈 (@Sikadime) reported 45 minutes ago from Coquitlam, British Columbia

  @CraveHelp @CraveCanada It’s not in regards to On Demand... do you even read what I wrote or look at the picture. Wow...ok I’ll be cancelling my Crave service. I’m a Telus technician as well so I know how Optik tv works. Your app is a mess.

• 
  Audrey Lobato (@AudreyLobato) reported 50 minutes ago from Surrey, British Columbia

  @TELUS @TELUSsupport after a 14 hr work day, all my husband wants to do is watch a playoff hockey game. Your PikTV is garbage and there is absolutely no customer support available.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chrys Stars 🧜🏾‍♀️ (@Chrystinastarrs) reported 5 minutes ago

  @_jennreyn @TELUS @Bell Apparently Telus is having issues as well. According to a few of them I have been able to connect with. I’m just shocked that since the last time I checked, a couple hours ago, they haven’t made an announcement yet

• 
  m.nasirk (@m_nasirk) reported 11 minutes ago

  @CP24 Time to switch to TELUS fastest network and also have robocalls feature which keep away unwanted calls to reach to customer I am going to TELUS

• 
  Brandy Steele (@newwstgrl82) reported 17 minutes ago

  @RogersHelps @RogersHelps how many more hours will this go on? 12:13pm PST and my phone and data are STILL down...just switched from Telus last month, starting to regret it!

• 
  Nick R. Kupila (@Metaldragon27) reported 20 minutes ago

  @theJagmeetSingh Hard to say "like Rogers, Bell, and Telus" because they're the only thing most Canadians are stuck with. Despite the best efforts of companies like TekSavvy. The other half of the problem is our digital/wired infrastructure is between 20-60+ years old especially rurally.

• 
  @charlye (@charlye03011177) reported 22 minutes ago

  @EdmFootballTeam @TELUS Hey give me a break....got a bad hair day going on 😜

• 
  Rita (@agent_bubble07) reported 24 minutes ago

  @Rogers you need to have better ******* updates for your customers. Can't wait to get service back so I can switch to telus

• 
  mental illness (taylor’s version) (@da1ifornia) reported 24 minutes ago

  @patrickmartinn TELUS could never 💅🏻

• 
  Andrew (@ve6en) reported 26 minutes ago

  @VE6CID @Rogers @TELUS Likewise have been with Rogers for over 20 years. This is crazy. Even my remote site is down at the farm.

• 
  Brandy Steele (@newwstgrl82) reported 28 minutes ago

  @patrickallain @telusmobility Don't bother, I was a 20yr customer, spoke to Loyalty & Retention twice in February about staying or switching to Rogers, they told me they couldn't beat what Rogers was offering and that it was a shame to see me go. Only advantage is Telus doesn't typically have day long outages

• 
  connor hollingsworth (@consaucekilla) reported 28 minutes ago

  @Rickrolledd @TELUS also, GOAT network