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Telus Outage Report in Maple Ridge, British Columbia

Why is my Telus service not working?

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Maple Ridge, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Maple Ridge, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 48% Internet (48%)
  • 23% Phone (23%)
  • 13% Wi-fi (13%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 5% Total Blackout (5%)

Live Outage Map Near Maple Ridge, British Columbia

The most recent Telus outage reports came from the following cities: Surrey, Coquitlam, Langley, Coquitlam, and Pitt Meadows.

CityProblem TypeReport Time
Surrey Phone 16 hours ago
Surrey Internet 17 hours ago
Surrey Wi-fi 2 days ago
Coquitlam Internet 4 days ago
Surrey Internet 4 days ago
Langley Internet 5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Maple Ridge, British Columbia

Latest outage, problems and issue reports in Maple Ridge and nearby locations:

  • DarrenWatts82
    Darren Watts (@DarrenWatts82) reported from Surrey, British Columbia

    @TELUS hi, wondering if someone from customer services can pm me. Interested in adding internet with my optik tv. Internet is currently with Shaw.

  • RajeshPrashar
    Rajesh Prashar (@RajeshPrashar) reported from Coquitlam, British Columbia

    @TELUSsupport I got email telling me that I could use Telus Home Phone app. When tried to log in to app I got message that the service was not available in my area.

  • caster_sandra
    Caster Sandra (@caster_sandra) reported from Surrey, British Columbia

    @JustinTrudeau @TELUS ok got signal

  • XianNewman
    Christian Newman 👨🏻‍💻 (@XianNewman) reported from Surrey, British Columbia

    @vchan @TELUS Let me know if they’re unable to resolve your issue and I’d be happy to help.

  • Zharphyn
    Brad Thiessen (@Zharphyn) reported from Maple Ridge, British Columbia

    @TELUS @TELUSsupport @TELUSBusiness I just had the most unpleasant CSR experiences of my life, dealing with your CSRs. The names they gave me were ‘Joe’ and ‘Lovly’. Extremely rude and unhelpful. I even asked for a supervisor, and was refused.

  • Nic_Amaya
    Nic Amaya (@Nic_Amaya) reported from Maple Ridge, British Columbia

    @asisports @TELUSsupport @TELUS Wow incredible! @TELUS should definitely compensate you! At least 1 week per day that you have endured this! That’d be almost 6 months free service... outrageous!

  • yeoncomi
    섹시한 핫도그와 박근혜와(커미) (@yeoncomi) reported from Maple Ridge, British Columbia

    Why ******** 5g plans and cheap phone plans are only ******* available to businesses Rogers bell telus they have better deal for the businesses

  • Kennethalush
    Kenneth A Lush (@Kennethalush) reported from Surrey, British Columbia

    @telus sent me my cable bill on Christmas morning. **** you Telus!

  • acemacg
    Adam MacGillivray (@acemacg) reported from Surrey, British Columbia

    @SarahCarms @TELUS Mine was glitchy yesterday. Didn’t connect to wifi then wouldn’t recognize the LTE network. I was able to reboot to fix it though.

  • YouTravel
    Ursula Maxwell-Lewis (@YouTravel) reported from Surrey, British Columbia

    @Shawhelp Thank you for your kind response. I contacted a friend who works for @TELUS . He guided me through resetting some coordinates. Seems okay now. My files show dealing with Patricia approx. a year ago. I'd noted her poor CR then. Twice bitten! 🥺

  • XianNewman
    Christian Newman 👨🏻‍💻 (@XianNewman) reported from Surrey, British Columbia

    @vchan @TELUS Nothing compares! If you need help resolving any issues let me know and I’ll do my best to help.

  • jimgordontv
    Jim Gordon (@jimgordontv) reported from Surrey, British Columbia

    @TELUSsupport @TELUS For the 3rd time since your August server breakdown, I am without email service! 3 times in 24 hour hours I have called and can't get answers. This continues to effect my business. Please help!!!!

  • Schmidt_show
    Johnson (@Schmidt_show) reported from Maple Ridge, British Columbia

    @Shawhelp My wifi is off sending this tweet because it is slow. I’m asking telus how there optik cable install is going because all we can get for tv and Internet is Shaw. We’ve had nothing but troubles w/ wifi, cable and billing.

  • owljustteach
    Mrs. Stregger (@owljustteach) reported from Langley, British Columbia

    Hey @TELUS and @cibc you made it possible for a hacker to steal our phone number and then use it to etransfer money out of our bank account. Wow. You let us down BIG TIME. #security #stolenidentity #identitytheft

  • ACmusic_10
    Andrew Christopher (@ACmusic_10) reported from Surrey, British Columbia

    @DWeightm @TELUS @Rogers @Bell @Shawhelp Ok but seriously, **** Shaw too.

  • yeoncomi
    내일은파산커미🇨🇦🛬🐊; (@yeoncomi) reported from Maple Ridge, British Columbia

    Telus Animal ads SUCKS

  • StockmanJim
    jim stockman (@StockmanJim) reported from Coquitlam, British Columbia

    @nconvey Same happened with me for Shaw yesterday. 1019 then call back saying #1. Waited an additional 38 minutes and then apologetic because couldn’t help. Going to see Telus today.

  • TallPaulsLife
    Tall Paul 'Mr Vancouver' (@TallPaulsLife) reported from Surrey, British Columbia

    Well @TELUS once again your service is sub par on so many level

  • gh0stflesh
    Slurms MacKenzie (@gh0stflesh) reported from Coquitlam, British Columbia

    Telus pls come fix our internet I haven't been able to take my Spanish lessons in a full week and the duolingo owl is trying to kill me

  • Dennis02976748
    lapd1dl (@Dennis02976748) reported from Maple Ridge, British Columbia

    @JanetBrown980 @TELUS @TELUSsupport @CKNW @GlobalBC @BillTieleman @jarmstrongbc @IRPlawyer @jillreports Mine was only down 3 days.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • ratundala
    John Ratundala (@ratundala) reported

    @TELUS Red Deer: Timberstone and Clearview. Can barely make a call. Would like coverage over a faster signal that won’t inprove amything in those areas.

  • poetw33t
    Nobody Everybody (@poetw33t) reported

    @telus your website is broken. Please fix. "Manage PIK TV" pulls up a nothing page - just the header.

  • vereturveritas
    Nils Veretur Veritas (@vereturveritas) reported

    @canada_brit @Eastlink Look to others like Virgin, Telus, Vmedia etc etc . There are a ton on providers outside of rogers etc. Odd that shaw dosnt have sat if they have tv service. ...lets hope tesla gets there service up soon. Eastlink has one job. Update customers....they refuse. Thats an issue

  • iianalleno
    (๑•́ ₃ •̀๑)🪴 (@iianalleno) reported

    gurl what is telus up to why is my wifi so slow😤

  • MrD61908906
    Mr.D (@MrD61908906) reported

    @TELUSsupport Telus is based in the Philippines, they are flying their people in to check the problem.

  • Sheggie2
    Shawn Heggie (@Sheggie2) reported from Lethbridge, Alberta

    So @TELUS @TELUSsupport has hours and hours of waiting time during Covid. Can’t even talk to them. Internet never worked...EVER....and now they send a nasty collection agency for a few bucks??? Awesome service Telus 😡. Let everyone know

  • DigitalBork
    bork (@DigitalBork) reported

    @TELUSsupport why do I suddenly need to pay $1400 for a phone when I had it zero down a week ago? I just rejoined Telus and I think this will be the fastest I ever leave.

  • adifood1234
    Adi lally (@adifood1234) reported

    @TELUSsupport Also for home service switch over to @Shawhelp. I’m on Shaw never had an issue tv is the best bluecurve. And I got internet 300 never had an issue or drop. With Telus I always had issues

  • YeeJo_1983
    John Yee (@YeeJo_1983) reported

    Telus internet is down?

  • p_anstett
    John P. Anstett (@p_anstett) reported

    @jasonfherring @calgaryherald @nenshi Why is zoo lights not shut down. There were more than a thousand cars in the parking lot last night. Why isn't Olympic Plaza not shut down. You are encouraging people to congregate. Why is Telus Spark open? MIXED MESSAGES BY THE AUTHORITIES.