Telus Outage Report in Maple Ridge, British Columbia

Problems in the last 24 hours in Maple Ridge, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Maple Ridge, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (49%)
• Phone (23%)
• Wi-fi (12%)
• TV (7%)
• E-mail (5%)
• Total Blackout (4%)

Live Outage Map Near Maple Ridge, British Columbia

The most recent Telus outage reports came from the following cities: Langley, Surrey, Coquitlam, Coquitlam, and Pitt Meadows.

City	Problem Type	Report Time
Langley	Internet	12 hours ago
Surrey	Internet	1 day ago
Surrey	Internet	1 day ago
Langley	Internet	3 days ago
Surrey	Phone	6 days ago
Surrey	Internet	6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Maple Ridge, British Columbia

Latest outage, problems and issue reports in Maple Ridge and nearby locations:

• 
  Candi Marie (@CandiVanCity24) reported 55 seconds ago from Surrey, British Columbia

  @LuckyMobileCan I have been using your service for almost 3 years with no problems until now. Not impressed #luckymobile , you can bet I’ll be going back to a @TELUS plan now 💯! Who else has had issues with #luckymobile . #TELUS treats their customers much better!

• 
  Roland van Kaauwen (@DaddyR69) reported 4 minutes ago from Surrey, British Columbia

  @ShawInfo. I get there’s a problem but this is ridiculous. I never had problems like this when I was a Telus client. Someone PLEASE ADVISE what the hell is going on and when my cable and internet is coming back up !?!?! 2/2

• 
  C.R. Martel, Esq. (@PickledGingerBC) reported 5 minutes ago from Coquitlam, British Columbia

  @CALCocoReads You should still have 911 access... phones are designed to hop on to any network it can pick up to place an emergency call, even if you have no SIM card... just means that Rogers/Fido customers would hop in to Telus/Bell to make the call.

• 
  🎙Sikadime🔈 (@Sikadime) reported 6 minutes ago from Coquitlam, British Columbia

  @CraveHelp @CraveCanada It’s not in regards to On Demand... do you even read what I wrote or look at the picture. Wow...ok I’ll be cancelling my Crave service. I’m a Telus technician as well so I know how Optik tv works. Your app is a mess.

• 
  Bernadette Keenan (@BernadetteNTF) reported 9 minutes ago from Surrey, British Columbia

  @malcolm8 @TELUSsupport @TELUS Can you get Shaw? I have had it elsewhere and never the type of grief I am getting from Telus

• 
  Jeffery Simpson (@JefferySimpson) reported 16 minutes ago from Surrey, British Columbia

  In the midst of moving @telus decided to cancel my internet installation appointment and now they’re booked up until next month. I organized this like clockwork and I need it for work.

• 
  Chad Rissanen (@chadrissanen) reported 22 minutes ago from Surrey, British Columbia

  @Shawhelp what is happening with the outages here? It’s been a month long of bad service/ no service this is ridiculous! #telus

• 
  Jamie Billingham (@jamiebillingham) reported 23 minutes ago from Surrey, British Columbia

  So @PurolatorHelp Says that it’s not up to them to find the phone even though the delivery confirmation came to me they say it’s up to @TELUSsupport to solve the problem and of course Telus says it’s up to Purolator to try and locate the phone that was delivered to wrong address.

• 
  Vic (@vicvirk) reported 25 minutes ago from Maple Ridge, British Columbia

  @wingsnation @ShawInfo We just moved into a new neighbourhood, #Telus never ran service into it so we are stuck with using Shaw... Today I used Shaw's call back service, they called back in 20 mins, recording said I was in "Position 1" in the queue and it still took 1 hr 15 min to speak with someone.

• 
  Marla Poirier (@marlap2) reported 27 minutes ago from Surrey, British Columbia

  @TELUS reception? it’s so bad in Newton BC my husband has 5 dropped business calls!!! Losing business! Thanks Telus.

• 
  Brandon Crowe *Burner (@BrandonCrowe97) reported 31 minutes ago from Pitt Meadows, British Columbia

  @SamsungMobileCA @RogersHelps Pissed off fans are bad for business. Hey Rogers, remember a couple years ago when I left you? Then when I left Telus and came back 2 MOs ago? Hey Samsung, you ever heard of Huawei? Keep pissing off your Fan Edition base.......

• 
  Soren Jensen (@smjnews) reported 31 minutes ago from Anmore, British Columbia

  @TELUS please stop with the customer service calls! I've been getting at least one call every day for the past few weeks. I'm happy with my mobile service! Please stop calling!

• 
  Curtis Wiebe (@DivisionW) reported 32 minutes ago from Surrey, British Columbia

  @TELUSsupport this is a massive 3G/LTE/5G outage across the lower mainland. Both TELUS & Public Mobile accounts affected. Is this an internal issue? Or external forces?

• 
  Lexa Hobenshield (@LexaHobenshield) reported 35 minutes ago from Anmore, British Columbia

  @TELUS you need to do better! I watch on average one movie per year... it continues to freeze intermittently. To contact you for support (and wait for a response) is something I don’t have time for. I expect more for what I spend with you! #dobetter #customerservicematters

• 
  Scott M. (@apukwa) reported 39 minutes ago from Coquitlam, British Columbia

  Next stage of working with @Telus: 1) phone call, told to go to store 2) store says they can't help me but they can sell be a SIM card, call this number 3) called that number, told they can only fill out a form for things to be activated in 5 days, my SIM is useless

• 
  John_D_Nguyen(one tru Anu RA) (@JNcustoms) reported 47 minutes ago from Surrey, British Columbia

  @TELUS your Surrey internet connection provider is compromised, filing a privacy breach lawsuit against you **** 3 times no I’ve raised the issue of my accounts bein hacked 3 times being hung up on 3 times you’ll feel my disapproval of unsecured services provided to public.

• 
  Don Hoglund (@randomdh) reported 48 minutes ago from Surrey, British Columbia

  Telus email transition to google what a bloody headache @TELUSsupport @ShawInfo might be time for change Telus cost is way too much with zero help

• 
  jimmynighttime (@jimmynighttime) reported 48 minutes ago from Surrey, British Columbia

  @TELUSsupport Spent over an hour on hold to be unknowingly kicked over to an answering machine? I spend so much$$ with TELUS, why is service so hard to get?

• 
  John Duong Nguyen(“Anu RA”) (@JNcustoms) reported 50 minutes ago from Surrey, British Columbia

  @NortonSoft Telus is compromised got hijack for my pin before even getting to use it. Neighbor has access to my phone now posing as me wtf. Please advise...“HA!”©™Deploy&Desist.N0W

• 
  Captain Tom E. Foote (@captainfoote) reported 50 minutes ago from Surrey, British Columbia

  For 8 business days - I have had the worst customer experience with @TELUS and @TELUSsupport - Anyone win yet?

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rod Marois (HE/HIM) (@patchcollecter) reported 2 minutes ago

  Any one having telus issues making reed calls I am : I tryed to call the Health unit ptbo wont go threw

• 
  🇯🇲 ********** VanCarthen 🇯🇲 (@JVanCarthen) reported 5 minutes ago

  I’ll never ******* forget when I first moved her and my dad took me to get a plan (I had my own device) I couldn’t believe it. Going from £15 a month unlimited everything on GiffGaff to $120 with Telus literally brought tears to my eyes.

• 
  bijboutique (@bijboutique1) reported 6 minutes ago

  @TELUS @TELUSsupport explain to me why you told me I had to replace 2 smoke detectors in my house with my alarm upgrade. The tech that took mine down said they were exactly the same as the ones I had installed already at my house. He didn’t know why he was told to change them.

• 
  darth (@dartsRforkids) reported 7 minutes ago

  lol your service in BC is awful. Thanks for making me regret switching carriers @TELUS

• 
  bijboutique (@bijboutique1) reported 8 minutes ago

  @telus @TELUSsupport your techs didn’t even try and put the new sensors where the old ones were. Like not even close. How much more damage do you need to do to My house?

• 
  BowTiedCocoon (@BowTiedCocoon) reported 17 minutes ago

  Close friend is a program manager at Telus (largest network in 🇨🇦). He told me their supplier (eg Cisco Meraki) were pulling 25% *price* increase on all components starting today Supply chain CHOCK incoming … 💀

• 
  John Tyler (@mrjtyler) reported 17 minutes ago

  @franklucar @TELUS Customer service is not their strength.

• 
  Ray Gaur (@raygaurca) reported 22 minutes ago

  Has @telus network been down? @TELUSsupport

• 
  Shubhankar Mishra Fan (@gdsbagga89) reported 23 minutes ago

  @TELUS @TELUSsupport Shame on you!! Fraud company. How can without notice you can change the plan of customer? thieves of Telecom industry in Canada!!

• 
  bijboutique (@bijboutique1) reported 26 minutes ago

  @TELUSsupport @TELUS your customer service is terrible! More cons from the Telus team. Extra charges today we weren’t made aware of. Sounds like fraud to me #fraud