Telus Outage Report in Maple Ridge, British Columbia

@TELUS @TELUSsupport what's the best contact to call to cancel the new telus tv connection I took couple of days back. Never experienced such worst slowest service ever

@TELUSsupport having to unplug the PVR multiple times a day for the last month is terrible. Tech support(20+ calls) hasn’t worked nor has in home(8 tech visits) either. #wearedone #canceltelus @TELUS

Telus support. I have tried but since you control my phone you can make it look like I am not replying. I already know that you control most of what I see and do. When I look at a site and can go get a coffee before it opens makes me very suspicious about your intentions.

Telus I sent you a message but Twitter has a problem. It keeps saying we are trying to verify you and then it can't. Is this how big money talks?

Why is it that telus doesn't know what it's doing. I pay money to block my phone going out to the internet, except using my own wifi. Then I get repeated emails, texts to connect to telus internet. I guess they just pocket the money as a bonus for themselves. Fix your problem.

@WhitecapsFC Telus a company known for terrible customer service and whitecaps known for the exact same thing,a match made in heaven

Epic fail today @TELUSsupport @TELUS. Not only did my appointment for today get bungled but now your agents can’t even schedule a new one. This is horrible customer service. A lesson in how not to handle customers.

Why can’t I access my account @TELUSsupport? Broken links, can’t view/manage my account - this is not how you treat customers @TELUS.

@TELUS How many times do I have to say NO to your co stant barrage of phone calls about switching my service? YOU ARE HARRASING ME. I'm not giving any info to the call center that for all I know is the same call center full of CRA scammer callers. TAKE NO FOR AN ANSWER!

@TELUS The call-back service doesn't even call my phone it goes directly to my voicemail. What can you do about this disservice to your customers who can only wait on hold an hour to speak with a representative?

@pnwkate @NatalieLanovill @TELUS Shaw never gives me any trouble, great customer service.

@TELUS Telus’s US 🇺🇸 Healthcare has absolutely NO PLACE in Canada 🇨🇦 You SUCK Telus!!! #GetTheHellOutOfCanada #TelusSUCKS Telus Health LifePlus program, get ******** out of Canada 🇨🇦 You have NO place here! This is Canada, ai think you got your countries mixed up!

@MOOMANiBE Telus outage of some kind, it’s weirdly ‘mostly’ out but not fully ¯\_(ツ)_/¯

@Shawhelp I have been out of services from last 48 hours inspite of having electricity at home. Neighborhood is getting services from Telus but shaw seems to not working. Location Fraser heights, Surrey BC. It's so frustrating

@TELUSsupport @TELUS do you support the Google Pixel 6 on 5G+ (5G 3500 MHz) yet? I can't get a straight answer from tech support.

Who is better than @telus for home WiFi? Currently paying for the most expensive internet that is slow, intermittently down, and has the worst customer service.

I hope Telus goes bankrupt. They call me the day I’m moving to tell me “we can’t provide services until Nov 8.” What ******** am I supposed to do for 2 weeks with no internet? Worst part is they knew it needed to be postponed a week ago. They just didn’t say anything.

@TELUSsupport Was on hold for the ‘next available’ customer service agent at TELUS for just over 3 hrs today and finally gave up… (they said when I called my wait time would be ‘up’ to an hour)… guess they work on a different time clock then most.

@TELUSsupport @TELUS #customersupport Is Telus shutdown? There is no customer rep to pick up customers calls to get cell phone support. My God! I disconnected phone after 2 hours

@TELUS how come #CustomerService is sooooo horrible

.@ShawInfo @Shawhelp Your internet is ******* dogshit and I will be switching to Telus very soon. Don't ask to help me nothing can be done to fix your garbage disconnecting bluecurve trash

@stevep44 I made the claim Pierre never worked outside govt & one of his toadies pointed out he had both a paper route & spent 1 summer doing corporate collection calls for Telus. It must be how he got his millions & have nothing to do with all the back room deals he's made with oil & gas.

@TELUS WTF?? 3 sneaky / “silent” Voice Mails telling me I missed my Call Backs, but NOT ONE missed call!! Your customer “service” is TERRIBLE!!

@elmor_e I was like, my husband and I both work from home full time. We cannot be without service for 2 weeks. They shrugged again and said that was the best they could do. Telus came out and got us switched over in 36 hours. I'm also paying $60 less a month.

@StangerCraig @Reid_Davidson @TELUS I live in southeast Airdrie, if I am working in my yard and not on wifi we cannot make phone calls. It’s not just a rural problem.

@elmor_e Yeah right now we despise Telus the least. I was a Shaw customer for over 20 years. Since moving to Forest Heights, we'd had on and off problems with Internet cutting out randomly.

@Reid_Davidson @TELUS Absolutely terrible. But why would cell company's care. Million of users in the major centres. 100k in the country.

@TELUSsupport can you tell me how contacting Telus about my home phone service, only discussing that ended up with me getting a confirmation email for ordering Optik TV. Wow!

Hey @TELUSsupport @TELUS Goodbye, good riddance, and thx for doubling my bill w/ no warning. Hope you spend my $400 wisely. Very sneaky using an email you said was not active and never phoning. And I sure appreciate 95 mins on hold with your “loyalty” dept 🤬#telus #cancel

You know, I wish I could load a single 30 second video but even on data my @Telus internet is still ****..