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Telus outages and service status in Maple Ridge, British Columbia

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Full Outage Map
  • Telus generated 0 outage signals in the last 24 hours around Maple Ridge, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • 100% Internet (100%)

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Maple Ridge, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Maple Ridge, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Maple Ridge, British Columbia

The most recent Telus outage reports came from the following cities: Port Moody, Anmore, and Surrey.

CityProblem TypeReport Time
Port Moody Internet 10 days ago
Anmore Phone 1 month ago
Surrey Internet 2 months ago
Surrey Internet 2 months ago
Surrey Internet 2 months ago
Surrey Internet 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Maple Ridge, British Columbia

Latest outage, problems and issue reports in Maple Ridge and nearby locations:

  • yourbcagent
    Anshu Arora (@yourbcagent) reported from Surrey, British Columbia

    @TELUS how come #CustomerService is sooooo horrible

  • apukwa
    Scott M. (@apukwa) reported from Coquitlam, British Columbia

    Next stage of working with @Telus: 1) phone call, told to go to store 2) store says they can't help me but they can sell be a SIM card, call this number 3) called that number, told they can only fill out a form for things to be activated in 5 days, my SIM is useless

  • marlap2
    Marla Poirier (@marlap2) reported from Surrey, British Columbia

    @TELUS reception? it’s so bad in Newton BC my husband has 5 dropped business calls!!! Losing business! Thanks Telus.

  • Ryansisson7
    VWbugNuT (@Ryansisson7) reported from Surrey, British Columbia

    @TELUS How many times do I have to say NO to your co stant barrage of phone calls about switching my service? YOU ARE HARRASING ME. I'm not giving any info to the call center that for all I know is the same call center full of CRA scammer callers. TAKE NO FOR AN ANSWER!

  • Zharphyn
    Brad Thiessen (@Zharphyn) reported from Maple Ridge, British Columbia

    @TELUS @TELUSsupport @TELUSBusiness I just had the most unpleasant CSR experiences of my life, dealing with your CSRs. The names they gave me were ‘Joe’ and ‘Lovly’. Extremely rude and unhelpful. I even asked for a supervisor, and was refused.

  • Kennethalush
    Kenneth A Lush (@Kennethalush) reported from Surrey, British Columbia

    @telus sent me my cable bill on Christmas morning. **** you Telus!

  • ImJustPrinceA
    Prince (@ImJustPrinceA) reported from Port Moody, British Columbia

    I hope Telus goes bankrupt. They call me the day I’m moving to tell me “we can’t provide services until Nov 8.” What ******** am I supposed to do for 2 weeks with no internet? Worst part is they knew it needed to be postponed a week ago. They just didn’t say anything.

  • YouTravel
    Ursula Maxwell-Lewis (@YouTravel) reported from Surrey, British Columbia

    @Shawhelp Thank you for your kind response. I contacted a friend who works for @TELUS . He guided me through resetting some coordinates. Seems okay now. My files show dealing with Patricia approx. a year ago. I'd noted her poor CR then. Twice bitten! 🥺

  • owljustteach
    Mrs. Stregger (@owljustteach) reported from Langley, British Columbia

    Hey @TELUS and @cibc you made it possible for a hacker to steal our phone number and then use it to etransfer money out of our bank account. Wow. You let us down BIG TIME. #security #stolenidentity #identitytheft

  • yourbcagent
    Anshu Arora (@yourbcagent) reported from Surrey, British Columbia

    @TELUS called yesterday and today. On hold for over 30 minutes and no resolution. No one answered. Why is it so hard to get good #CustomerService

  • dharnid
    Dharni D (@dharnid) reported from Surrey, British Columbia

    @TELUS your internet plan offers are more expensive on your website than on the phone (customer service) . Why did you even spend money on a website? Could’ve saved than money and passed it on to the customers :)

  • jamiebillingham
    Jamie Billingham (@jamiebillingham) reported from Surrey, British Columbia

    So @PurolatorHelp Says that it’s not up to them to find the phone even though the delivery confirmation came to me they say it’s up to @TELUSsupport to solve the problem and of course Telus says it’s up to Purolator to try and locate the phone that was delivered to wrong address.

  • caster_sandra
    Caster Sandra (@caster_sandra) reported from Surrey, British Columbia

    @JustinTrudeau @TELUS ok got signal

  • Amu3188
    amu (@Amu3188) reported from Surrey, British Columbia

    @TELUSsupport Hey there, I am recently switched to TELUS and have some questions can anyone please help me?

  • sadia_74
    Sadia Pannun (@sadia_74) reported from Surrey, British Columbia

    @Telus horrendous customer service. parent with dementia and you make things such a nightmare when calling for help #disgusting #garbage #pathetic

  • RajeshPrashar
    Rajesh Prashar (@RajeshPrashar) reported from Coquitlam, British Columbia

    @TELUSsupport I got email telling me that I could use Telus Home Phone app. When tried to log in to app I got message that the service was not available in my area.

  • randomdh
    Don Hoglund (@randomdh) reported from Surrey, British Columbia

    Telus email transition to google what a bloody headache @TELUSsupport @ShawInfo might be time for change Telus cost is way too much with zero help

  • chadrissanen
    Chad Rissanen (@chadrissanen) reported from Surrey, British Columbia

    @Shawhelp what is happening with the outages here? It’s been a month long of bad service/ no service this is ridiculous! #telus

  • XianNewman
    Christian Newman 👨🏻‍💻 (@XianNewman) reported from Surrey, British Columbia

    @vchan @TELUS Let me know if they’re unable to resolve your issue and I’d be happy to help.

  • AudreyLobato
    Audrey Lobato (@AudreyLobato) reported from Surrey, British Columbia

    @TELUS @TELUSsupport after a 14 hr work day, all my husband wants to do is watch a playoff hockey game. Your PikTV is garbage and there is absolutely no customer support available.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • randomdh
    Don Hoglund (@randomdh) reported

    @TELUSsupport @TELUS Communications with your customers should be a priority not wait for customers to call your overseas support

  • WhtHatRebellion
    Kat Maven (@WhtHatRebellion) reported

    @miket136 Cool 😎 what a great idea. Our remote crews all use Stalink now. No more stupid expensive telus air cards.

  • ChuksEmma947401
    Emmy Remote Jobs (@ChuksEmma947401) reported

    9/ Then start applying to legitimate platforms. Examples worth researching include: • DataAnnotation • Outlier • Appen • TELUS Digital AI Community • Scale AI ecosystem • Other verified AI evaluation/data-annotation companies But don't assume every platform accepts workers everywhere. Country, language, project demand and eligibility can change. Always check the current listing before applying. 10/ Here's something most “make money with AI” posts won't tell you: Getting accepted is NOT the same as getting consistent work. AI-training work is often project-based. Workers report differences in task availability, pay and acceptance rates across platforms and projects. So don't quit your current income source because someone showed you a $50/hour screenshot. Treat it as an opportunity until you've actually established consistent work.

  • JoySYEG
    Joy-S Occasion (@JoySYEG) reported

    @JustMeJamie64 Telus is the same. And not always do you get impeccable English. The last time it was India & the background noise was so loud I couldn’t make out what the fellow was saying. Horrible.

  • valentinprgnd
    Valentin Prugnaud 🦊 (@valentinprgnd) reported

    Building RSC Boundary, Hookie, and Streambench (native Mac app for Kafka/NATS/Redpanda). Spent the last few years shipping AI-powered dev tooling at TELUS: an incident workflow (500+ reports), an LLM eval framework on the Vercel AI SDK. Looking for a senior product engineer role in AI-native devtools. Remote, Canada. Open to scoped contract work too, audits, specific features, fixed fee. DMs open.

  • Thebullwhisper
    The Bull Whisperer (@Thebullwhisper) reported

    @L9FRIENDLYSTYLE Maybe not, we'll see eventually. Court concluded BMI didn't have an unrestricted right to the Zillnk IP when it transferred it onward. There's a reason why the Telus relationship slipped by a couple of months, so far nothing mentioned as to why it slipped except "Titan shipments were delayed." Isn't it odd that the BMI - Titan - AMPG transfer happened the same day, AMPG claiming good faith, not knowing the IP was in arbitration? Good faith might be true. But imo that's a display of extraordinary bad due diligence from ampg "we didn't know about the arbitration." It might be a winner down the road, they got orders and multiple legs of their business to carry them. This Telus leg, related to the Titan IP transfer is looking weak at the moment though. No matter how many orders been placed, being able to deliver is what matters.

  • _Greggers_
    Ⓖr౯g ®️ (@_Greggers_) reported

    Why is the @telus service so brutal in the Orillia area? I haven’t seen 3G pop up on my phone is ages

  • intrikitt
    C Lo aka Vandal Savage (@intrikitt) reported

    @TELUS @TELUSsupport Janal from "loyalty" tells me I cannot get a credit, even though Mariam from the previous department was able to... You tell me I can't speak to a manager.. So in essence wasted my ENTIRE GOTDAMN TIME. I will be escalating this to the BBB cause this is the WORST cx experience.

  • UptimusApp
    Uptimus (@UptimusApp) reported

    Aug 10 at 15:34 UTC: Telus website incident update. Recovery monitoring was interrupted again as community reports of outages and slow performance returned. Status is now investigating.

  • ruhbarb19
    Kurt Rowland (@ruhbarb19) reported

    @FringedCanuck @Starlink Interesting as I had Starlink for several years and never an issue. Telus ran fiber optic out past our place and offered a great price.. so we sucked in and got hooked up. We have been having issues with it cutting in and out the past few days. Strange coincidence