Telus Outage Report in Maple Ridge, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Maple Ridge, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Maple Ridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (48%)
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Phone (23%)
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Wi-fi (13%)
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TV (7%)
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E-mail (5%)
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Total Blackout (5%)
Live Outage Map Near Maple Ridge, British Columbia
The most recent Telus outage reports came from the following cities: Surrey, Vancouver, Coquitlam, Langley, Coquitlam, Abbotsford and Pitt Meadows.
| City | Problem Type | Report Time |
|---|---|---|
 Surrey |
Wi-fi | |
| Vancouver |
Wi-fi | |
| Vancouver |
TV | |
| Vancouver |
Phone | |
| Vancouver |
Wi-fi | |
| Coquitlam |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Maple Ridge, British Columbia
Latest outage, problems and issue reports in Maple Ridge and nearby locations:
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Vic
(@vicvirk) reported
from
Maple Ridge, British Columbia
@wingsnation @ShawInfo We just moved into a new neighbourhood, #Telus never ran service into it so we are stuck with using Shaw... Today I used Shaw's call back service, they called back in 20 mins, recording said I was in "Position 1" in the queue and it still took 1 hr 15 min to speak with someone.
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Sadia Pannun
(@sadia_74) reported
from
Surrey, British Columbia
@Telus horrendous customer service. parent with dementia and you make things such a nightmare when calling for help #disgusting #garbage #pathetic
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Soren Jensen
(@smjnews) reported
from
Anmore, British Columbia
@TELUS please stop with the customer service calls! I've been getting at least one call every day for the past few weeks. I'm happy with my mobile service! Please stop calling!
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Salmon n'Bannock
(@SnBVancouver) reported
from
Vancouver, British Columbia
@TELUS @TELUSsupport #Fail... so fed up with you .. cannot even reach anyone to cancel my services ..😡😡😡😡😡😡Telus is killing my business
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Steven 🇨🇦 ✡️
(@spawnsteryvr) reported
from
Vancouver, British Columbia
Your service has gone downhill in a big way @TELUSsupport @TELUS. These wait times are horrendous.
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Ciara Hempseed
(@CiaraHempseed) reported
from
Vancouver, British Columbia
I actually had to use that Telus Babylon app to get some perscriptions for this migraine Send help
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amu
(@Amu3188) reported
from
Surrey, British Columbia
@TELUSsupport I recently switched to Telus and having some issues with my account. Could you guys, please help?
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Audrey Lobato
(@AudreyLobato) reported
from
Surrey, British Columbia
@TELUSsupport So it’s been 2 weeks since I DM’ed contact info with no response. And my @TELUS PikTV and *BOOSTED WIFI are still crap.
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Audrey Lobato
(@AudreyLobato) reported
from
Surrey, British Columbia
@TELUS @TELUSsupport after a 14 hr work day, all my husband wants to do is watch a playoff hockey game. Your PikTV is garbage and there is absolutely no customer support available.
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AHF AllHardwoodfloor
(@moersch) reported
from
Vancouver, British Columbia
@runsfrombear @TELUS I never cared for tell us the have never been concerned with internet security or mobile security
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Steven 🇨🇦 ✡️
(@spawnsteryvr) reported
from
Vancouver, British Columbia
Sitting around wondering what it will take for @TELUSsupport @TELUS to get back to me. To fix my email. To clean up the mess they made. Hmmm...
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Jo Dworschak
(@StoryStory_Jo) reported
from
Vancouver, British Columbia
@Mutineer8961 @TELUS Definitely Telus! Not bad diy
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Steven 🇨🇦 ✡️
(@spawnsteryvr) reported
from
Vancouver, British Columbia
I think next billing cycle I’ll withhold payment @TELUSsupport @TELUS. Make you wait until the funds are available (even though they are) like you make me wait on hold. Your level of customer service/tech support has dropped significantly these past few months. Unacceptable.
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Steven 🇨🇦 ✡️
(@spawnsteryvr) reported
from
Vancouver, British Columbia
@TELUSsupport @TELUS if no one gets back to me with a solution to the problem you created soon, I will not pay my next bill. See how you like that. That or I’ll cancel all my TV, cell phone, internet and you’ll lose an extremely loyal customer. Customer not satisfied.
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Sadia Pannun
(@sadia_74) reported
from
Surrey, British Columbia
anyone else feel as though Telus customer Service has gone completely in the toilet!!!! @TELUS
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Mary June Margarico
(@Junayyyy) reported
from
Vancouver, British Columbia
@TELUS sucks.
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Bruno Athayde 🇨🇦 🇧🇷 🏳️🌈
(@athayde_br) reported
from
Vancouver, British Columbia
@TELUSsupport terrible service! Terrible support! Terrible customer care! Everything just so disappointing! Internet doesn’t work, tech doesn’t show up, customer care does nothing for the customer... Thanks @TELUS for the poor service.
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Candi Marie
(@CandiVanCity24) reported
from
Surrey, British Columbia
@LuckyMobileCan I have been using your service for almost 3 years with no problems until now. Not impressed #luckymobile , you can bet I’ll be going back to a @TELUS plan now 💯! Who else has had issues with #luckymobile . #TELUS treats their customers much better!
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Steven 🇨🇦 ✡️
(@spawnsteryvr) reported
from
Vancouver, British Columbia
@TELUSsupport your instructions on configuring Outlook post migration aren’t very good. I’d like my Telus email to@come through there and not Google. Followed your instructions and when I input my Telus address, says “email address already added”. Doesn’t help. 1/2
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amu
(@Amu3188) reported
from
Surrey, British Columbia
@TELUSsupport Hey there, I am recently switched to TELUS and have some questions can anyone please help me?
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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AMS - T!m Houston is Killing Nova Scotians
(@a_m_s_ns) reported
.@Bell_Aliant You said you were giving 50 GB to "select" customers. I paid a hell of a lot more than I would like to pay for service I didn't even receive! So, why am I not a "select" customer?? I left Telus for YOU... and I regret it more each day. Your service is terrible!
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Blind Vaper
(@BlindVaper) reported
@lesterbenz IF your area has fiber, Telus all the way. Shaw isn't bad, but Telus gives you the same speed for upload and download.
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Jonny
(@Jonny19615002) reported
@TELUS your internet ******* sucks!
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Robin Dupuis
(@NoSacredCowzz) reported
@carlosstelmac @MichelletypoQ @TELUS The billing format is irrelevant. Payment by cheque or E-Transfer is an alternative if you have a No fee chequing account. MTQ was referring to people who have to use a CC because they’re having cash flow issues.
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Jay
(@Jay_RL_) reported
@MamaSpoods @TELUS I'd have hung up after 40 if the issue was very serious, 10 if i didnt really care
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Alen Marks
(@alenppc) reported
I agree that big #CreditCard fees are a problem. But the way #TELUS is going about it is all wrong. Their prices already include the CC fees! Instead of charging +1.5% for CC they should be giving a 1.5% DISCOUNT for cash! They are using the ruling to gouge 🇨🇦 customers even more
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Rob Bryce
(@RCBryce) reported
@TELUSsupport @TELUS holy crap fix the call in support wait times, waited for 40 mins last night to be hung up on. Today waiting another 40. Ridiculous
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Larry Kozy
(@LSKinYYC) reported
@Fred75343389 @sfcfdf Just saw on Telus account that they are adding 1.5% to mobile and home service bills paid via credit card starting in Oct.
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sam
(@smurray_94) reported
@CeilidhMK im with telus, during the hurrican and days after it was crap service, data was ****. but once the power was restored at home my service has been a lot better and haven’t had any issues
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CW
(@YEGsociallady) reported
@TELUS what is happening with cell service in Edmonton!? It’s been MONTHS I can’t have a conversation with being disconnected at least once! #excuses