Telus Outage Report in Maple Ridge, British Columbia

Problems in the last 24 hours in Maple Ridge, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Maple Ridge, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (48%)
• Phone (23%)
• Wi-fi (12%)
• TV (7%)
• E-mail (5%)
• Total Blackout (4%)

Live Outage Map Near Maple Ridge, British Columbia

The most recent Telus outage reports came from the following cities: Langley, Surrey, Coquitlam, Coquitlam, and Pitt Meadows.

City	Problem Type	Report Time
Langley	Internet	16 hours ago
Surrey	Phone	4 days ago
Surrey	Internet	4 days ago
Surrey	Wi-fi	5 days ago
Coquitlam	Internet	7 days ago
Surrey	Internet	7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Maple Ridge, British Columbia

Latest outage, problems and issue reports in Maple Ridge and nearby locations:

• 
  Jamie Billingham (@jamiebillingham) reported 10 minutes ago from Surrey, British Columbia

  So @PurolatorHelp Says that it’s not up to them to find the phone even though the delivery confirmation came to me they say it’s up to @TELUSsupport to solve the problem and of course Telus says it’s up to Purolator to try and locate the phone that was delivered to wrong address.

• 
  Marla Poirier (@marlap2) reported 16 minutes ago from Surrey, British Columbia

  @TELUS reception? it’s so bad in Newton BC my husband has 5 dropped business calls!!! Losing business! Thanks Telus.

• 
  jimmynighttime (@jimmynighttime) reported 18 minutes ago from Surrey, British Columbia

  @TELUSsupport Spent over an hour on hold to be unknowingly kicked over to an answering machine? I spend so much$$ with TELUS, why is service so hard to get?

• 
  Brandon Crowe *Burner (@BrandonCrowe97) reported 18 minutes ago from Pitt Meadows, British Columbia

  @SamsungMobileCA @RogersHelps Pissed off fans are bad for business. Hey Rogers, remember a couple years ago when I left you? Then when I left Telus and came back 2 MOs ago? Hey Samsung, you ever heard of Huawei? Keep pissing off your Fan Edition base.......

• 
  Erica Young (@ericapomme) reported 20 minutes ago from Surrey, British Columbia

  @TylerAnakotta @AlexTheGreatish @nicklmg You should be able to get Telus gigabit fibre, although we’re in kind of the same boat as Nick even with Telus—cuts out a few nights a month, but not with any reliability we can trace potential causes. Overall still good service for the price.

• 
  Bernadette Keenan (@BernadetteNTF) reported 27 minutes ago from Surrey, British Columbia

  @malcolm8 @TELUSsupport @TELUS Can you get Shaw? I have had it elsewhere and never the type of grief I am getting from Telus

• 
  Lexa Hobenshield (@LexaHobenshield) reported 28 minutes ago from Anmore, British Columbia

  @TELUS you need to do better! I watch on average one movie per year... it continues to freeze intermittently. To contact you for support (and wait for a response) is something I don’t have time for. I expect more for what I spend with you! #dobetter #customerservicematters

• 
  C.R. Martel, Esq. (@PickledGingerBC) reported 34 minutes ago from Coquitlam, British Columbia

  @CALCocoReads You should still have 911 access... phones are designed to hop on to any network it can pick up to place an emergency call, even if you have no SIM card... just means that Rogers/Fido customers would hop in to Telus/Bell to make the call.

• 
  Keith Fiddler (@bigfid25) reported 35 minutes ago from Maple Ridge, British Columbia

  @drex @TELUS Check that all your cords are plugged in properly, I had this issue 2 weeks ago only to find out one Was unplugged

• 
  Roland van Kaauwen (@DaddyR69) reported 36 minutes ago from Surrey, British Columbia

  @ShawInfo. I get there’s a problem but this is ridiculous. I never had problems like this when I was a Telus client. Someone PLEASE ADVISE what the hell is going on and when my cable and internet is coming back up !?!?! 2/2

• 
  Chad Rissanen (@chadrissanen) reported 40 minutes ago from Surrey, British Columbia

  @Shawhelp what is happening with the outages here? It’s been a month long of bad service/ no service this is ridiculous! #telus

• 
  Keith Fiddler (@bigfid25) reported 40 minutes ago from Maple Ridge, British Columbia

  @drex @TELUS That sucks dude

• 
  Don Hoglund (@randomdh) reported 45 minutes ago from Surrey, British Columbia

  Telus email transition to google what a bloody headache @TELUSsupport @ShawInfo might be time for change Telus cost is way too much with zero help

• 
  🎙Sikadime🔈 (@Sikadime) reported 45 minutes ago from Coquitlam, British Columbia

  @CraveHelp @CraveCanada It’s not in regards to On Demand... do you even read what I wrote or look at the picture. Wow...ok I’ll be cancelling my Crave service. I’m a Telus technician as well so I know how Optik tv works. Your app is a mess.

• 
  John_D_Nguyen(one tru Anu RA) (@JNcustoms) reported 47 minutes ago from Surrey, British Columbia

  @TELUS your Surrey internet connection provider is compromised, filing a privacy breach lawsuit against you **** 3 times no I’ve raised the issue of my accounts bein hacked 3 times being hung up on 3 times you’ll feel my disapproval of unsecured services provided to public.

• 
  John Duong Nguyen(“Anu RA”) (@JNcustoms) reported 52 minutes ago from Surrey, British Columbia

  @NortonSoft Telus is compromised got hijack for my pin before even getting to use it. Neighbor has access to my phone now posing as me wtf. Please advise...“HA!”©™Deploy&Desist.N0W

• 
  Dharni D (@dharnid) reported 52 minutes ago from Surrey, British Columbia

  @TELUS your internet plan offers are more expensive on your website than on the phone (customer service) . Why did you even spend money on a website? Could’ve saved than money and passed it on to the customers :)

• 
  Kim (@LuvKimber) reported 54 minutes ago from Surrey, British Columbia

  So after another 58 minutes on the phone with @TELUS and 47 of that on hold…I get another technician sent to my House…but I have to wait another 4 days and no Manager from @TELUSsupport even bothered to pick up…is it just me?? Or does this happen to every long term customer???

• 
  Scott M. (@apukwa) reported 54 minutes ago from Coquitlam, British Columbia

  Next stage of working with @Telus: 1) phone call, told to go to store 2) store says they can't help me but they can sell be a SIM card, call this number 3) called that number, told they can only fill out a form for things to be activated in 5 days, my SIM is useless

• 
  Jeffery Simpson (@JefferySimpson) reported 56 minutes ago from Surrey, British Columbia

  In the midst of moving @telus decided to cancel my internet installation appointment and now they’re booked up until next month. I organized this like clockwork and I need it for work.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sherida Charles (@SilveryCurls) reported 3 minutes ago

  @PaulDoroshenko @TELUS Is that a business price? I’m sure ours is not even close to that? Wth? Does that include landline? Cell service? Streaming charges? Cable?

• 
  Commissioner Miner (@fanCRTCProfling) reported 7 minutes ago

  Another NG9-11: The Quebec Le Comité 9-1-1 du Syndicat canadien filed a procedural request in support of Telus to cancel the NG9-11 consultation (#CRTC # 2022-65) till they deal with this current part-1 file.

• 
  Marlayna Amos (@marlaynaamos) reported 8 minutes ago

  @SamsungMobile attempt to fix it. (No they won't give me a new phone, which I'm sure anyone would prefer) So now, I as a single mother have to go without a phone for maximum 10 days. I need my phone to stay connected to my son, his school & his sitter! I called Telus and the guy is trying to

• 
  ABeer (@beers12) reported 11 minutes ago

  @TELUS NEVER sign up for Telus #terribleservice I’ve been a customer for many years. Trying to add a service and no one can help. I get bumped 10+ times and not one person has a clue. Incompetent

• 
  JJ Strikes Back (@elSchtaunko) reported 17 minutes ago

  @brettdrc @PaulDoroshenko @TELUS I use Lightspeed. $70 for 300 down, 100 up.

• 
  Natasha Deering (@nbuis) reported 17 minutes ago

  Our @TELUS internet isn’t working in Legacy Ridge #Lethbridge. Anyone in #yql having problems? Everything seems fine but no internet coming through to tv or devices. Data still works. @TELUSsupport

• 
  Wendy 🇨🇦 (@perfectrose2011) reported 20 minutes ago

  @PaulDoroshenko @FeralChristineB @TELUS Shaw has Loyalty customer perks which I've benefited from over many years since having Shaw TV/Internet. Never have a problem with Internet service at all. Cost for WiFi internet is $89. which is high compared to other countries but for good service, I'll pay that.

• 
  WonderSteve (@TheFallingStar) reported 22 minutes ago

  @PaulDoroshenko @TELUS What service did you subscribe for 215? 1GB fibre?

• 
  Ai Communications (@InternetLimited) reported 22 minutes ago

  The Big 5 Canadian Internet Service Providers (ISPs) (Bell, Rogers, Telus, Shaw, and Quebecor (Videotron)) receive 73.3% of the market’s revenues and charge higher prices due to a lack of competition. #Competition #internet

• 
  Julian Finn (@antitantrum) reported 22 minutes ago

  Not to mention this is a conversation that’s only happening because you guys have failed to apply a $400 credit to our account that you owe us from not honouring the vacation suspension on our account. @telus is truly horrible to do business with.