Telus Outage Report in Maple Ridge, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Maple Ridge, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Maple Ridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (22%)
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Wi-fi (10%)
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TV (7%)
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E-mail (6%)
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Total Blackout (5%)
Live Outage Map Near Maple Ridge, British Columbia
The most recent Telus outage reports came from the following cities: Coquitlam, Vancouver, Surrey, Abbotsford, Pitt Meadows, Langley, Port Moody and Maple Ridge.
| City | Problem Type | Report Time |
|---|---|---|
 Coquitlam |
Internet | |
| Coquitlam |
Internet | |
| Vancouver |
Internet | |
| Surrey |
||
| Vancouver |
TV | |
| Surrey |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Maple Ridge, British Columbia
Latest outage, problems and issue reports in Maple Ridge and nearby locations:
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Mat Thomas
(@EmptyUK) reported
from
Vancouver, British Columbia
The inane @TELUS 1.5% credit card bill charge is just another gouge. I pay them so much money already; it’s time to look elsewhere. Also, my actual cell phone coverage is pretty terrible even in my apartment. #CashGrab
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Vic Wozniak
(@vicwozniak) reported
from
Surrey, British Columbia
@TELUSsupport Telus internet service has been flaky for several weeks now. Wifi connections dropping frequently where signal is “strong”. Surrey 185 street
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freelance cyberbully
(@d_esiree_______) reported
from
Vancouver, British Columbia
In Telus cause I lost my SIM card cause I’m really stupid and this woman ahead of me just told me she’s been a customer since 1969. NINETEEN SIXTY NINE.
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Shamim Abbassi
(@ShamimAbbassi) reported
from
Vancouver, British Columbia
@TELUS @Fidomobile we expect the same support from you as well. So many Iranians need this support. #MahsaAmini
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Lucas Mastelaro
(@lucasmastelaro) reported
from
Vancouver, British Columbia
Can you imagine booking an appointment with a customer for an essential service and not showing up? And not calling to reschedule? That’s what @TELUS @TELUSsupport did with me today. #badcustomerservice
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Anshu Arora
(@yourbcagent) reported
from
Surrey, British Columbia
@TELUS called yesterday and today. On hold for over 30 minutes and no resolution. No one answered. Why is it so hard to get good #CustomerService
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Cam Cavers
(@camcavers) reported
from
Vancouver, British Columbia
@YVRHousing We’re going back one day/week next month (I’m contracting at TELUS) and it’ll go up to 2-3 days eventually but that’s a huge change. I turned down a job with this same team in 2019 because they wanted people in the office 5 days/week then.
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Peter Ryan 🇨🇦🇺🇦
(@pcryan5) reported
from
Vancouver, British Columbia
@AmyBeeman @TELUS @TELUSsupport I start by asking - “how do I transfer my phone/cable/whatever service to another vendor?” Watch the costs drop from there…
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Langley
(@Test123Do) reported
from
Vancouver, British Columbia
@TELUSsupport @TELUS #customersupport Is Telus shutdown? There is no customer rep to pick up customers calls to get cell phone support. My God! I disconnected phone after 2 hours
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Cam Cavers FKA Cam Cabers
(@camcavers) reported
from
Vancouver, British Columbia
@infil00p I think they fixed it late evening, but I’m not sure; wife and I are on Telus and I actually just finished moving both my kids’ phones from Speakout (which uses Rogers network) to Public prepaid sims, which is obviously Telus as it was bought out in 2016.
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Prairie Paul
(@PaulDoroshenko) reported
from
Vancouver, British Columbia
@FeralChristineB @TELUS Problem is @Telus is a scam. They are not transparent at all.
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Prairie Paul
(@PaulDoroshenko) reported
from
Vancouver, British Columbia
@TedNesNA @TELUS @TELUSBusiness I overpaid on my dad’s account after he died. They’ve never refunded it.
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Cam Cavers FKA Cam Cabers
(@camcavers) reported
from
Vancouver, British Columbia
@infil00p Even if you didn’t you could have a cheap prepaid data plan running on the Telus network in the amount of time it takes to get to the closest London Drugs and back
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Bobbi-Lee Loganberg 🌻
(@BLeeLoganberg) reported
from
Vancouver, British Columbia
@Solidchick4life August billing cycle, not the bill I just paid... It will not be enough to cover the inconveniences. I’ll be switching to TELUS as I no longer need TransCanada service.
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Kerri Coombs
(@kerricoombs) reported
from
Vancouver, British Columbia
@pattibacchus @TELUS @TELUSsupport I use Lightspeed and have been paying about $40/month for years, as a very heavy internet user. Not sure how the service is because I've almost never needed it. I replaced a modem once and they were fine. Streaming is fine but YouTube uploads are kinda slow. I'm happy with them.
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Chris Mitchell
(@chrismitcheldlr) reported
from
Coquitlam, British Columbia
As a Telus Mobile customer, having wifi in the tunnel is a huge plus. You can check bus connections for PoMo or Burquitlam Station without data (which can be spotty after leaving the tunnel).
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Anshu Arora
(@yourbcagent) reported
from
Surrey, British Columbia
@TELUS how come #CustomerService is sooooo horrible
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Prairie Paul
(@PaulDoroshenko) reported
from
Vancouver, British Columbia
I’m trying to contact @Telus business. Their website has no contact number. Took me 10 minutes and I found it on another site. I will do everything possible not to deal with @telus or Shaw. Imagine if you had a service interruption? Can’t call them? Ridiculous.
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Juancho
(@jchoisea) reported
from
Coquitlam, British Columbia
Watching Elvis in Telus and... the ******* box shoot down! It is a shity service right here!!
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Kiefer Abram
(@kikithekrakra99) reported
from
Surrey, British Columbia
@BuNdOAVFC @RogersHelps Hey dude... Am switching to telus... Was getting 200-250mbps down on a Saturday night back in February or March ish.... Even better on Sunday nights like 400mbps now this.... Only 50 down... On an medal 200 ft cell tower with rogers/telus etc on it with in 15 ft of direct line1/2
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Alex Bauman
(@AlexanderDKB) reported
@kitanosammy @dotmobileapp @CRTCeng Only regional providers with spectrum + existing network get mandated access to Bell/Telus/Rogers, with a 7-yr deadline to build their own network and transition customers to them. Shaw was the only one who could really benefit, and now is being purchased by Rogers.
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Tony Li
(@oilman900) reported
@BCTallTrees I grew up with Shaw and their customer service is brutal. I prefer telus to Shaw for me.
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Jean-François Mezei
(@jfmezei) reported
“202.The Commission is not persuaded by arguments that it is infeasible or too costly to construct a wireless network. “ #CRTC obviously didn’t look at Bell and Telus who decided this in 2010 since neither could afford to build national network and joined forces.
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Alex Bauman
(@AlexanderDKB) reported
@CarttCa Why do we accept the CRTC definition of an MVNO? If you have spectrum and a network, there's nothing virtual about it. Bell and Telus share networks and we don't call them MVNOs.
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Matt Plamondon (25-15-2) 🏒
(@MattyPlumz) reported
So I gotta ask @TELUS, wtf is up with videos buffering with 2-3 bars of service??? Getting VERY annoying
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Stacey
(@Blurg5) reported
Can’t wait to cancel my Telus contract after I get my 5G implant on Saturday. Sweet sweet high speed internet all in my bicep. 🥰
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Alberta Mathy
(@CuriousMathy) reported
@CBCAlerts Remember the time Kenney gave away quality masks for photo ops and cheap popularity points and bought stinky, badly fitting ones for Alberta HCWs? We just might send help to Ontario and replace with Telus Babylon. 🙄 #UCPincompetence #FiretheUCP
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TallTrees OpenWaters
(@BCTallTrees) reported
What’s the better phone/ internet provider? (I’m in Bc so there may be providers elsewhere not here) (Also: if Telus were an inanimate object, I’d spit on it, light it on fire, piss on it then grind it into atoms 🤬...just curious if they’re all bad b4 switching)
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Courtney
(@CourtneyGRVS) reported
Hey @TELUSsupport @TELUS when a client tells you a charge on their bill is fraudulent it’s a good idea to look at records and realize it is in fact fraudulent. Also, your customer service refused to help or reverse the charge. Boku is a scam site, flag them and reverse charges.
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Shawnalea Airavelle
(@SAiravelle) reported
from
Logan Lake, British Columbia
@analydiamonaco Im battling the internet providers -they can’t explain why I have had a year of drops in connection like twenty times a day! Yet I pay full price! So what Im going back to Van!Fix this please it’s Covid I do not have to explain why I have two residences! WTAF? My Provider Telus !