Telus outages and service status in Maple Ridge, British Columbia
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Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around Maple Ridge, including 0 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- The most recent signal from this area was received Jul 11, 9:48 PM EDT.
- Internet (67%)
- Phone (33%)
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Maple Ridge, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Maple Ridge, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Maple Ridge, British Columbia
The most recent Telus outage reports came from the following cities: Anmore, Surrey, and Langley.
| City | Problem Type | Report Time |
|---|---|---|
 Anmore
|
Phone | 6 days ago |
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Surrey
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Internet | 15 days ago |
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Surrey
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Internet | 16 days ago |
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Surrey
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Internet | 1 month ago |
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Surrey
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Internet | 1 month ago |
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Surrey
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Internet | 1 month ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Telus Issues Reports Near Maple Ridge, British Columbia
Latest outage, problems and issue reports in Maple Ridge and nearby locations:
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Scott M. (@apukwa) reported from Coquitlam, British ColumbiaNext stage of working with @Telus: 1) phone call, told to go to store 2) store says they can't help me but they can sell be a SIM card, call this number 3) called that number, told they can only fill out a form for things to be activated in 5 days, my SIM is useless
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Vic Wozniak (@vicwozniak) reported from Surrey, British Columbia@TELUSsupport Telus internet service has been flaky for several weeks now. Wifi connections dropping frequently where signal is “strong”. Surrey 185 street
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Sadia Pannun (@sadia_74) reported from Surrey, British Columbia@Telus horrendous customer service. parent with dementia and you make things such a nightmare when calling for help #disgusting #garbage #pathetic
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Jeffery Simpson (@JefferySimpson) reported from Surrey, British ColumbiaIn the midst of moving @telus decided to cancel my internet installation appointment and now they’re booked up until next month. I organized this like clockwork and I need it for work.
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Erica Young (@ericapomme) reported from Surrey, British Columbia@TylerAnakotta @AlexTheGreatish @nicklmg You should be able to get Telus gigabit fibre, although we’re in kind of the same boat as Nick even with Telus—cuts out a few nights a month, but not with any reliability we can trace potential causes. Overall still good service for the price.
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Keith Fiddler (@bigfid25) reported from Maple Ridge, British Columbia@drex @TELUS Check that all your cords are plugged in properly, I had this issue 2 weeks ago only to find out one Was unplugged
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Sadia Pannun (@sadia_74) reported from Surrey, British Columbiaanyone else feel as though Telus customer Service has gone completely in the toilet!!!! @TELUS
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Audrey Lobato (@AudreyLobato) reported from Surrey, British Columbia@TELUSsupport So it’s been 2 weeks since I DM’ed contact info with no response. And my @TELUS PikTV and *BOOSTED WIFI are still crap.
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Miles (@mobius84) reported from Surrey, British Columbia@TELUSsupport @TELUS do you support the Google Pixel 6 on 5G+ (5G 3500 MHz) yet? I can't get a straight answer from tech support.
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VWbugNuT (@Ryansisson7) reported from Pitt Meadows, British Columbia@TELUS The call-back service doesn't even call my phone it goes directly to my voicemail. What can you do about this disservice to your customers who can only wait on hold an hour to speak with a representative?
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Lexa Hobenshield (@LexaHobenshield) reported from Anmore, British Columbia@TELUS you need to do better! I watch on average one movie per year... it continues to freeze intermittently. To contact you for support (and wait for a response) is something I don’t have time for. I expect more for what I spend with you! #dobetter #customerservicematters
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John Reid (@johnb45_reid) reported from Coquitlam, British ColumbiaTelus support. I have tried but since you control my phone you can make it look like I am not replying. I already know that you control most of what I see and do. When I look at a site and can go get a coffee before it opens makes me very suspicious about your intentions.
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Soren Jensen (@smjnews) reported from Anmore, British Columbia@TELUS please stop with the customer service calls! I've been getting at least one call every day for the past few weeks. I'm happy with my mobile service! Please stop calling!
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Bernadette Keenan (@BernadetteNTF) reported from Surrey, British Columbia@malcolm8 @TELUSsupport @TELUS Can you get Shaw? I have had it elsewhere and never the type of grief I am getting from Telus
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John Duong Nguyen(“Anu RA”) (@JNcustoms) reported from Surrey, British Columbia@NortonSoft Telus is compromised got hijack for my pin before even getting to use it. Neighbor has access to my phone now posing as me wtf. Please advise...“HA!”©™Deploy&Desist.N0W
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Kiefer Abram (@kikithekrakra99) reported from Surrey, British Columbia@BuNdOAVFC @RogersHelps Hey dude... Am switching to telus... Was getting 200-250mbps down on a Saturday night back in February or March ish.... Even better on Sunday nights like 400mbps now this.... Only 50 down... On an medal 200 ft cell tower with rogers/telus etc on it with in 15 ft of direct line1/2
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Nic Amaya (@Nic_Amaya) reported from Maple Ridge, British Columbia@asisports @TELUSsupport @TELUS Wow incredible! @TELUS should definitely compensate you! At least 1 week per day that you have endured this! That’d be almost 6 months free service... outrageous!
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amu (@Amu3188) reported from Surrey, British Columbia@TELUSsupport Hey there, I am recently switched to TELUS and have some questions can anyone please help me?
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Tall Paul 'Mr Vancouver' (@TallPaulsLife) reported from Surrey, British ColumbiaWell @TELUS once again your service is sub par on so many level
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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John Iosifov ✨💥 Ender Turing | AiCMO (@johniosifov) reportedTELUS Digital ran 90,000 simulations training contact center agents with ElevenLabs voice AI. Result: 20% faster onboarding. Early signs of lower turnover. Then they deployed an ElevenAgents voice agent to proactively call newly activated internet customers in their first 90 days. Outcome: customers who got the proactive call were less than half as likely to cancel within 30 days. Let me translate that into a number most contact center leaders will recognize. If you're running a telco with 100,000 new activations per quarter and a 15% 30-day churn rate — that's 15,000 customers churning before they even form a habit. Cut that rate in half with a proactive voice AI call and you're retaining 7,500 additional customers per quarter. At $50/month average revenue per customer over a 24-month average lifecycle, that's $9M in preserved revenue per quarter from a single proactive AI workflow. This is the number that shifts the conversation from "AI pilot" to "AI mandate." Three things are worth noting about the TELUS/ElevenLabs model: **1. They kept humans in the loop for complexity.** ElevenAgents handle high-volume routine calls and route complex or sensitive issues to human agents — who receive better-qualified interactions. The human workload improves in quality, not just quantity. **2. The agent training use case is often bigger than the customer-facing use case.** 90,000 simulations means new hires have practiced situations they might not encounter in their first 6 months of calls. That preparation is invisible on a dashboard but shows up in first-call resolution and escalation rates. **3. TELUS Digital is now a preferred implementation partner, not just a customer.** That's a distribution signal. Enterprise contact center operators trust vendors who can show they've operationalized the technology themselves. At Ender Turing we track enterprise CX deployments closely. The pattern from the last 12 months is clear: the organizations getting results aren't running bigger pilots. They're moving production workloads incrementally — starting with high-volume, low-variance use cases like proactive onboarding calls — and building from that baseline. 90,000 training simulations. 50% churn reduction. These aren't beta numbers. They're the new competitive baseline. If your team is still in the "exploring voice AI" phase, that baseline just moved.
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megans lover girl 🇵🇸 SEEING ARIANA GRANDE!!! (@huhynjnlvr) reportedtelus is genuinely the worst phone company out there
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भव्य खनेजा (@bhavykhaneja) reported@TELUSsupport @TELUS I'm disappointed with my experience. I was charged/contracted for services that I believe were misrepresented. I've tried resolving this through customer service without success. I'd like someone from TELUS to review my case and provide a fair resolution.
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Ehrmantraut Capital (@EhrmantrautCap_) reportedAmpliTech Group $AMPG (only ~$178 million market cap): - Confirmed to be supplying $AMZN and $VSAT for SATCOM equipment - Confirmed to be supplying cryogenic LNAs to $IBM and $GOOG for their quantum computing R&D - Has $NVDA as a customer for the AI-RAN project, with NVIDIA's AI Aerial software using AmpliTech's proprietary 64T64R Massive MIMO radio units - Has TELUS as their customer, who has already exceeded the LOI of $40 million by $5-7 million according to the CEO - Is projected to generate $50 million revenue in 2026 as per management's guidance - Gross margin of 48% in Q1 and expected to improve further in the coming years - 25-30% CAGR in the upcoming 5 years, possibly higher than 30% Truly a gem. Still comfortably holding.
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Lori Bergman (@bergy1965) reportedBeen waiting since early June for new @TELUS equipment; have spoken to @TELUSsupport THREE times. Was ASSURED in the last conversation that it would arrive July 1-7…and here we are on July 8. Good business plan…pay for service you do not receive.
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James S. (@Nucks1968) reported@DarshanVancity @BCLionsDen @Rogers 🇨🇦💪totally disagree .. sitting at the tip Van Isle , no issues with my Telus at all , could even get Rogers/Shaw , I just pay my bill & see / listen or call anytime ,anywhere/
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Darshan Singh 🇨🇦🇨🇦🇨🇦 (@DarshanVancity) reported@BCLionsDen @Rogers I switched a couple years ago. Telus coverage is **** compared to Rogers. Be ready for dead spots all around the lower mainland. The drive to Kelowna and back also sucked for service compared to Rogers.
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Lionel - not Richie (@rebelsforum) reported@AlleyDalley @Rogers Telus just as bad
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Stan Querin (@BlackStangBC) reported@olanshiley_211 @TELUS @TELUSsupport And finding a customer service agent you can understand is almost impossible, I called so many times and there is such a language barrier I needed to turn on google translate......and interference sounds like they are taking calls from home or another country....
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Lydia John (@LydiaJohnf5) reported@MrCharlesky This telus, doesn't work in Nigeria,I tried it one certain time but I was asked for passport