Telus Outage Report in Maple Ridge, British Columbia
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Maple Ridge come from postal codes V2W.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Maple Ridge, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Maple Ridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 30: Problems at Telus
Telus is having issues since 01:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
-
Internet (57%)
-
Phone (18%)
-
Wi-fi (11%)
-
TV (7%)
-
Total Blackout (4%)
-
E-mail (4%)
Live Outage Map Near Maple Ridge, British Columbia
The most recent Telus outage reports came from the following cities: Coquitlam, Vancouver, Maple Ridge, Surrey, Abbotsford, Port Coquitlam, Langley, Coquitlam and Pitt Meadows.
| City | Problem Type | Report Time |
|---|---|---|
 Coquitlam |
Internet | |
| Vancouver |
Internet | |
| Vancouver |
Internet | |
| Coquitlam |
Internet | |
| Maple Ridge |
Internet | |
| Surrey |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Maple Ridge, British Columbia
Latest outage, problems and issue reports in Maple Ridge and nearby locations:
-
Vic Wozniak
(@vicwozniak) reported
from
Surrey, British Columbia
@TELUSsupport Telus internet service has been flaky for several weeks now. Wifi connections dropping frequently where signal is “strong”. Surrey 185 street
-
Cam Cavers
(@camcavers) reported
from
Vancouver, British Columbia
@Atomos @Cinecraig Or Edmonton. I knew a guy there who was a network engineer at Telus and wore shorts on casual Friday EVERY week of the year, because his new boss once said “at least this shorts nonsense will end in winter” in earshot of the guy.
-
Prairie Paul
(@PaulDoroshenko) reported
from
Vancouver, British Columbia
@TedNesNA @TELUS @TELUSBusiness I overpaid on my dad’s account after he died. They’ve never refunded it.
-
mama bear
(@trackwanderer) reported
from
Vancouver, British Columbia
So glad we got DAZN for the singular reason that Telus has too many ridiculous problems.
-
Jen Robbins
(@jenxrobbins) reported
from
Surrey, British Columbia
@TELUSsupport @cycnet I got a notification saying the Telus network is temporarily not available
-
Cam Cavers FKA Cam Cabers
(@camcavers) reported
from
Vancouver, British Columbia
@infil00p Even if you didn’t you could have a cheap prepaid data plan running on the Telus network in the amount of time it takes to get to the closest London Drugs and back
-
Keith Fiddler
(@bigfid25) reported
from
Maple Ridge, British Columbia
@drex @TELUS Check that all your cords are plugged in properly, I had this issue 2 weeks ago only to find out one Was unplugged
-
Kim
(@LuvKimber) reported
from
Surrey, British Columbia
So after another 58 minutes on the phone with @TELUS and 47 of that on hold…I get another technician sent to my House…but I have to wait another 4 days and no Manager from @TELUSsupport even bothered to pick up…is it just me?? Or does this happen to every long term customer???
-
Peter Ryan 🇨🇦🇺🇦
(@pcryan5) reported
from
Vancouver, British Columbia
@AmyBeeman @TELUS @TELUSsupport I start by asking - “how do I transfer my phone/cable/whatever service to another vendor?” Watch the costs drop from there…
-
Prairie Paul
(@PaulDoroshenko) reported
from
Vancouver, British Columbia
@FeralChristineB @TELUS Problem is @Telus is a scam. They are not transparent at all.
-
Prairie Paul
(@PaulDoroshenko) reported
from
Vancouver, British Columbia
I’m trying to contact @Telus business. Their website has no contact number. Took me 10 minutes and I found it on another site. I will do everything possible not to deal with @telus or Shaw. Imagine if you had a service interruption? Can’t call them? Ridiculous.
-
Keith Fiddler
(@bigfid25) reported
from
Maple Ridge, British Columbia
@drex @TELUS That sucks dude
-
Cam Cavers
(@camcavers) reported
from
Vancouver, British Columbia
@YVRHousing We’re going back one day/week next month (I’m contracting at TELUS) and it’ll go up to 2-3 days eventually but that’s a huge change. I turned down a job with this same team in 2019 because they wanted people in the office 5 days/week then.
-
Lucas Mastelaro
(@lucasmastelaro) reported
from
Vancouver, British Columbia
Can you imagine booking an appointment with a customer for an essential service and not showing up? And not calling to reschedule? That’s what @TELUS @TELUSsupport did with me today. #badcustomerservice
-
Jim Gordon
(@jimgordontv) reported
from
Vancouver, British Columbia
Hey @TELUS about to make my 3rd call in 3 weeks to @TELUSsupport about Optik/PVR problems! #telus
-
Dan Machholz
(@DanMachholz) reported
from
Surrey, British Columbia
@ngreenizan It’s as bad as watching a World Junior game on zoom and everyone has TELUS and one jerk has Shaw…
-
Peter Meiszner
(@PeterMeiszner) reported
from
Vancouver, British Columbia
Is @Novusnow down AGAIN for anyone else in Yaletown? Super frustrating- second time in a month. Going to have to seriously consider switching to @TELUS or @Shawhelp - major problem when you’re working from home.
-
Cam Cavers FKA Cam Cabers
(@camcavers) reported
from
Vancouver, British Columbia
@infil00p I think they fixed it late evening, but I’m not sure; wife and I are on Telus and I actually just finished moving both my kids’ phones from Speakout (which uses Rogers network) to Public prepaid sims, which is obviously Telus as it was bought out in 2016.
-
Erica Young
(@ericapomme) reported
from
Surrey, British Columbia
@TylerAnakotta @AlexTheGreatish @nicklmg You should be able to get Telus gigabit fibre, although we’re in kind of the same boat as Nick even with Telus—cuts out a few nights a month, but not with any reliability we can trace potential causes. Overall still good service for the price.
-
Kiefer Abram
(@kikithekrakra99) reported
from
Surrey, British Columbia
@BuNdOAVFC @RogersHelps Hey dude... Am switching to telus... Was getting 200-250mbps down on a Saturday night back in February or March ish.... Even better on Sunday nights like 400mbps now this.... Only 50 down... On an medal 200 ft cell tower with rogers/telus etc on it with in 15 ft of direct line1/2
Telus Issues Reports
Latest outage, problems and issue reports in social media:
-
Jon Core
(@JonCore3) reported
@ComradeVero Just switched from Bell (terrible customer service) to Telus. 3 cell phones. Bell $230 tax-in 40 gb data plan Telus $175 tax-in 135 gb data plan Both unlimited long distance
-
Sahil Babbar
(@adkms_05) reported
@TELUSsupport That’s so much wait time and inconvenience for such a small issue. This is a new low of customer service. No supervisor can take it up??? Can you put me in touch with her Manager??? #telus #poorcustomerservice
-
Andrew
(@Asiankid14Lee) reported
@TELUSsupport I can't receive text messages and phone calls I get is straight to voicemail. Is Telus networks down or something?
-
Doug
(@DKCKingston) reported
@brianlilley @TheTorontoSun Here's one question that's never been asked-Jean Charest got Huawei 5G in at Telus nationwide-Health Canada used Telus(Huawei) network to collect all of our Cell #'s-but NO ONE ASKED what else did they collect? Emails and email address books? Cloud email storage? Document files?
-
Oakville Homes
(@MattamyWatch) reported
Some ppl don’t understand SERVICE. @ADT was taken over by @TELUS. They arrange an upgrade & we wait all morning. By 1:30 we make the call. They had no parts so no upgrade but, NO PHONE CALL TO CANCEL - learned this after 20 minutes on hold. Then want to put me on hold again.
-
_asvp_keesh
(@Keesh246) reported
@TELUS your service is terrible where I live. Brampton and 1 bar of signal? What year is this?
-
Unacceptable Don Pablo 🇨🇦🇵🇱
(@DonPablo234) reported
@ComradeVero Yes and no, I'm with Koodo and the prices are fair. It's essentially Telus network for half the price.
-
Trev Bouds
(@TrevBouds) reported
Again... TOR vs BOS and it's blacked out in Calgary on @Sportsnet but only on @TELUS. Why? My family has Shaw and they can see it on their sports package. Fix this!
-
Joe
(@joe_g_1986) reported
@TELUS I'm trying to take advantage of the FLASH sale for 300 Fiber, before it ends tomorrow. When I add to cart and use promo "FLASH", it says "customer must accept 2-year term", except, there is no place to select this plan on a a 2-year term! I tried to call but already closed
-
Oakville Homes
(@MattamyWatch) reported
And did not know for how long. Most customer oriented companies would phone to cancel a service call instead of you wasting time. If you don’t cancel & not there - they will CHARGE. @Telus - poor customer service & crackly phone lines.