Telus Outage in Maple Ridge, British Columbia

Day 26 of waiting for my iPhone 12 Pro to arrive. After 90 minutes of waiting on hold, support unable to give any idea when I'll get it. Oh, but @Telus already billing me as if I have it. Hope it arrives before @Apple announces the iPhone 13.

@nbennett_biv @CraveTVHelp @AppleTV I had a lot of issues through Telus too. Directly through Crave is the only thing that consistently worked for me.

For 8 business days - I have had the worst customer experience with @TELUS and @TELUSsupport - Anyone win yet?

@rhythmteacher I’m with Telus for everything. Bundles. Service is ridiculous these days though. No matter what time of day o call in (odd time when I need to) on hold for an hour. Who the f**k has time and patience for that?

I think next billing cycle I’ll withhold payment @TELUSsupport @TELUS. Make you wait until the funds are available (even though they are) like you make me wait on hold. Your level of customer service/tech support has dropped significantly these past few months. Unacceptable.

@wingsnation @ShawInfo We just moved into a new neighbourhood, #Telus never ran service into it so we are stuck with using Shaw... Today I used Shaw's call back service, they called back in 20 mins, recording said I was in "Position 1" in the queue and it still took 1 hr 15 min to speak with someone.

@LuckyMobileCan I have been using your service for almost 3 years with no problems until now. Not impressed #luckymobile , you can bet I’ll be going back to a @TELUS plan now 💯! Who else has had issues with #luckymobile . #TELUS treats their customers much better!

@TELUS sucks.

I actually had to use that Telus Babylon app to get some perscriptions for this migraine Send help

@TELUS please stop with the customer service calls! I've been getting at least one call every day for the past few weeks. I'm happy with my mobile service! Please stop calling!

@TELUSsupport So it’s been 2 weeks since I DM’ed contact info with no response. And my @TELUS PikTV and *BOOSTED WIFI are still crap.

@TELUSsupport Hey there, I am recently switched to TELUS and have some questions can anyone please help me?

@TELUSsupport I recently switched to Telus and having some issues with my account. Could you guys, please help?

Your service has gone downhill in a big way @TELUSsupport @TELUS. These wait times are horrendous.

@Mutineer8961 @TELUS Definitely Telus! Not bad diy

@TELUS @TELUSsupport after a 14 hr work day, all my husband wants to do is watch a playoff hockey game. Your PikTV is garbage and there is absolutely no customer support available.

@runsfrombear @TELUS I never cared for tell us the have never been concerned with internet security or mobile security

@Telus horrendous customer service. parent with dementia and you make things such a nightmare when calling for help #disgusting #garbage #pathetic

anyone else feel as though Telus customer Service has gone completely in the toilet!!!! @TELUS

@TELUS @TELUSsupport #Fail... so fed up with you .. cannot even reach anyone to cancel my services ..😡😡😡😡😡😡Telus is killing my business

@jhaletweets @TELUS Any of the big 3 providers are bad in Canada.

Telus can **** off with “fixing” the tower already I’m tired of not having hardly an service or LTE for the last two days

@TELUS If you guys are unable to deliver your promise of phone within 2-3 weeks? Why should a consumer pay the price ? What if I cancel my plan ? Can you refund the money ($40 for the phone which I have not received even after almost 1 month) as the money was towards the phone

@pixnpucks @Leafer1984 I barely watch TV anymore. I would have cut my cable ages ago except Telus has a scaled down stream option that is cheap.

Leaving @TELUS because apparently I’m moving to the boonies and they don’t provide anything more than copper wire service in the new digs... 👋🏼 @ShawInfo

@TELUSsupport 2 hrs on hold, is this worth my time? Will an employee still answer?? #help #telus

@TELUSsupport the fourth rescheduled appt all because we are outside?Ur working hours. We called ever time, told that we could do it they a “note”on the file and every time no show and no internet or tv for us. Looking after the customer 🤥🤔🙄😮 are you @TELUS ?

@TELUS needs to STOP with the aggressive sales tactics! I’m already a customer but I think I need to reevaluate that 👎🏻

@EdmFootballTeam @TELUS Let me help you up...NOT!!

@forevercanuck I had Telus last week WTF