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Telus outages and service status in Maple Ridge, British Columbia

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Full Outage Map
  • Telus generated 0 outage signals in the last 24 hours around Maple Ridge, including 0 direct reports.
  • The most common problems reported in this area mention Internet, E-mail, and Phone.
  • The most recent signal from this area was received Jun 12, 1:11 PM EDT.
  • 60% Internet (60%)
  • 20% E-mail (20%)
  • 20% Phone (20%)

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Maple Ridge, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Maple Ridge, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Maple Ridge, British Columbia

The most recent Telus outage reports came from the following cities: Surrey, Langley, and Maple Ridge.

CityProblem TypeReport Time
Surrey Internet 2 days ago
Surrey Internet 5 days ago
Surrey Internet 11 days ago
Surrey E-mail 12 days ago
Langley Phone 19 days ago
Surrey Phone 21 days ago

Nearby cities with recent reports

Surrey

2 recent signals

2 days ago

Community Discussion

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Telus Issues Reports Near Maple Ridge, British Columbia

Latest outage, problems and issue reports in Maple Ridge and nearby locations:

  • AudreyLobato
    Audrey Lobato (@AudreyLobato) reported from Surrey, British Columbia

    @TELUS @TELUSsupport after a 14 hr work day, all my husband wants to do is watch a playoff hockey game. Your PikTV is garbage and there is absolutely no customer support available.

  • AudreyLobato
    Audrey Lobato (@AudreyLobato) reported from Surrey, British Columbia

    @TELUSsupport So it’s been 2 weeks since I DM’ed contact info with no response. And my @TELUS PikTV and *BOOSTED WIFI are still crap.

  • yourbcagent
    Anshu Arora (@yourbcagent) reported from Surrey, British Columbia

    @TELUS how come #CustomerService is sooooo horrible

  • XianNewman
    Christian Newman 👨🏻‍💻 (@XianNewman) reported from Surrey, British Columbia

    @vchan @TELUS Nothing compares! If you need help resolving any issues let me know and I’ll do my best to help.

  • apukwa
    Scott M. (@apukwa) reported from Coquitlam, British Columbia

    Next stage of working with @Telus: 1) phone call, told to go to store 2) store says they can't help me but they can sell be a SIM card, call this number 3) called that number, told they can only fill out a form for things to be activated in 5 days, my SIM is useless

  • ACmusic_10
    Andrew Christopher (@ACmusic_10) reported from Surrey, British Columbia

    @DWeightm @TELUS @Rogers @Bell @Shawhelp Ok but seriously, **** Shaw too.

  • PickledGingerBC
    C.R. Martel, Esq. (@PickledGingerBC) reported from Coquitlam, British Columbia

    @CALCocoReads You should still have 911 access... phones are designed to hop on to any network it can pick up to place an emergency call, even if you have no SIM card... just means that Rogers/Fido customers would hop in to Telus/Bell to make the call.

  • Amu3188
    amu (@Amu3188) reported from Surrey, British Columbia

    @TELUSsupport Hey there, I am recently switched to TELUS and have some questions can anyone please help me?

  • LuvKimber
    Kim (@LuvKimber) reported from Surrey, British Columbia

    So after another 58 minutes on the phone with @TELUS and 47 of that on hold…I get another technician sent to my House…but I have to wait another 4 days and no Manager from @TELUSsupport even bothered to pick up…is it just me?? Or does this happen to every long term customer???

  • BernadetteNTF
    Bernadette Keenan (@BernadetteNTF) reported from Surrey, British Columbia

    @malcolm8 @TELUSsupport @TELUS Can you get Shaw? I have had it elsewhere and never the type of grief I am getting from Telus

  • XianNewman
    Christian Newman 👨🏻‍💻 (@XianNewman) reported from Surrey, British Columbia

    @vchan @TELUS Let me know if they’re unable to resolve your issue and I’d be happy to help.

  • JNcustoms
    John_D_Nguyen(one tru Anu RA) (@JNcustoms) reported from Surrey, British Columbia

    @TELUS your Surrey internet connection provider is compromised, filing a privacy breach lawsuit against you **** 3 times no I’ve raised the issue of my accounts bein hacked 3 times being hung up on 3 times you’ll feel my disapproval of unsecured services provided to public.

  • jimgordontv
    Jim Gordon (@jimgordontv) reported from Surrey, British Columbia

    @TELUSsupport @TELUS For the 3rd time since your August server breakdown, I am without email service! 3 times in 24 hour hours I have called and can't get answers. This continues to effect my business. Please help!!!!

  • Kennethalush
    Kenneth A Lush (@Kennethalush) reported from Surrey, British Columbia

    @telus sent me my cable bill on Christmas morning. **** you Telus!

  • Sikadime
    🎙Sikadime🔈 (@Sikadime) reported from Coquitlam, British Columbia

    @CraveHelp @CraveCanada It’s not in regards to On Demand... do you even read what I wrote or look at the picture. Wow...ok I’ll be cancelling my Crave service. I’m a Telus technician as well so I know how Optik tv works. Your app is a mess.

  • RajeshPrashar
    Rajesh Prashar (@RajeshPrashar) reported from Coquitlam, British Columbia

    @TELUSsupport I got email telling me that I could use Telus Home Phone app. When tried to log in to app I got message that the service was not available in my area.

  • Zharphyn
    Brad Thiessen (@Zharphyn) reported from Maple Ridge, British Columbia

    @TELUS @TELUSsupport @TELUSBusiness I just had the most unpleasant CSR experiences of my life, dealing with your CSRs. The names they gave me were ‘Joe’ and ‘Lovly’. Extremely rude and unhelpful. I even asked for a supervisor, and was refused.

  • CherylPrior1
    Cheryl B. 🇨🇦 (@CherylPrior1) reported from Langley, British Columbia

    @pnwkate @NatalieLanovill @TELUS Shaw never gives me any trouble, great customer service.

  • yeoncomi
    섹시한 핫도그와 박근혜와(커미) (@yeoncomi) reported from Maple Ridge, British Columbia

    Why ******** 5g plans and cheap phone plans are only ******* available to businesses Rogers bell telus they have better deal for the businesses

  • DarrenWatts82
    Darren Watts (@DarrenWatts82) reported from Surrey, British Columbia

    @TELUS hi, wondering if someone from customer services can pm me. Interested in adding internet with my optik tv. Internet is currently with Shaw.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • PsudoMike
    PsudoMike 🇨🇦 (@PsudoMike) reported

    Telus starts charging $15 for SIM cards today. CRTC bans activation fees tomorrow. They didn't remove the fee. They renamed it. A SIM is literally required to use the service. The CRTC flagged this as a potential violation. Telus did it anyway. Canadian telecom policy is basically whack a mole, except the carriers always hit back.

  • AlexSS94736924
    Dividend Alex (@AlexSS94736924) reported

    @JonFraserTF @TELUS Ever since their customer service switched to 100% AI it’s useless; going to switch soon too

  • erdocmom
    ERDocMom (@erdocmom) reported

    @JonFraserTF @TELUS Husband just left @telus as well after many years as a customer

  • RKBalsara
    R K Balsara (@RKBalsara) reported

    @JonFraserTF @TELUS The rest are as bad. Freedom has the best plans, decent pricing and coverage, but horrendous support.

  • 0xdamani
    D A M A N I🤎🦅 (@0xdamani) reported

    You know im still perplexed, puzzled and tend to wonder how people survive in economy and state of Nigeria with N150k as salary.. worst as even a family man/woman. Some even dey earn 40k/month o💔 Meanwhile, UK telus is up too.. send DMs I'm activeee!!🔥🔥

  • VernThurston
    VernThurston (@VernThurston) reported

    @BlueNeox @JonFraserTF @TELUS Thank you-I didn't know that. My hope is for Star Link to get into cellphone networking service.

  • kidrickhewat
    Rick Hewat (@kidrickhewat) reported

    @JonFraserTF @TELUS The telecom business is in decline. They cannot easily raise prices given global trends and Cdn consumers seeing global pricing. I live rurally and pay the same rate as a customer in an urban area for lessor service as coverage is gone outside of town. Good luck with Bell!

  • engalicorn
    Colin Regan 🚀 (@engalicorn) reported

    @JonFraserTF @TELUS Yeah my experience last month with them was brutal. Activated international roaming online no other option. Turns out Seattle isn't international. $100 worth of roaming fees before I even left the airport @ $5/mb They text me "Text ROAM" to activate timing. "How embarrassing there's been an error" 2 hrs with tech support no solution. Bought $25 dollar esim online. Unlimited data for 5 days. 1/5 the cost of Telus Roaming plan that I can't add. Now I know.

  • LisaMar91564392
    Unacceptable Lisa ........Concerned Canadian (@LisaMar91564392) reported

    @JonFraserTF @TELUS I ended a 19 year cellular/internet stint with Telus 2 years ago. Took 4 months and 6 phone calls to finally get $143 refund from them. Best move ever. They treat you like fodder.

  • hennycapital
    HENNY (@hennycapital) reported

    $AMPG up 20% while the market sells off. Every TELUS Open RAN site features AMPG antennas. 5 radios per sector. 2 FDD mid-band radios from AmpliTech per site. Real deployed revenue, not LOIs. Then this week Amazon and Nvidia appeared on the customer wall for the first time. Then the CEO started posting about milestones and hinting at contracts coming soon. $130M market cap. Zero debt. 48% margins. $140M in LOIs. Amazon. Nvidia. IBM. NASA. Lockheed. Boeing. US Air Force. The market is just starting to understand what this company actually is, that’s all this is. Like I said, when I found it, fair value $9-10.