Telus Outage Report in Maple Ridge, British Columbia
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Maple Ridge come from postal codes V2X.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Maple Ridge, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Maple Ridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 18: Problems at Telus
Telus is having issues since 01:20 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
-
Internet (46%)
-
Phone (29%)
-
Wi-fi (10%)
-
TV (6%)
-
E-mail (5%)
-
Total Blackout (4%)
Live Outage Map Near Maple Ridge, British Columbia
The most recent Telus outage reports came from the following cities: Vancouver, Surrey, Langley, Coquitlam, Port Moody, Maple Ridge, Abbotsford, Coquitlam and Port Coquitlam.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver |
Internet | |
| Vancouver |
Internet | |
| Surrey |
Internet | |
| Surrey |
TV | |
| Vancouver |
Internet | |
| Vancouver |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Maple Ridge, British Columbia
Latest outage, problems and issue reports in Maple Ridge and nearby locations:
-
Michelle Bancroft
(@banger19) reported
from
Vancouver, British Columbia
@TELUSsupport Any word on when this outage will be resolved. Difficult to conduct business and connect with people without email. #telus #compensation
-
Steven 🇨🇦 ✡️
(@spawnsteryvr) reported
from
Vancouver, British Columbia
@TransLink The problem here is that Shaw, at best, is free for 1/2 hour if you’re not one of their customers. Telus (what’s in Metro Vancouver taxis) would’ve been better. That’s actually free.
-
Luis Giraldo
(@luisgiraldo) reported
from
Vancouver, British Columbia
I think I’ll move all my IT company mobiles to Rogers. That’d *actually* be faster than getting a call answered by @TELUS client “care” to fix a plan change they screwed up.
-
Steven 🇨🇦 ✡️
(@spawnsteryvr) reported
from
Vancouver, British Columbia
@pacificbird @TELUSsupport Yeah been getting those too. Email is very sporadic. What might not send right away, ends up going a couple of minutes later. I checked the outage page and Telus is still experiencing issues. Supposed to be resolved sometime around 1 P.M. PST.
-
Rajesh Prashar
(@RajeshPrashar) reported
from
Coquitlam, British Columbia
@TELUSsupport I got email telling me that I could use Telus Home Phone app. When tried to log in to app I got message that the service was not available in my area.
-
Steven 🇨🇦 ✡️
(@spawnsteryvr) reported
from
Vancouver, British Columbia
Email down and out in Vancouver.....again. Thanks for nothing #Telus.
-
Jay Holtslander
(@j_holtslander) reported
from
Vancouver, British Columbia
@chrisonhismac I despise Telus as a service provider so I’ll stick to Rogers even with the lesser coverage.
-
SbonnerABV
(@SbonnerABV) reported
from
Vancouver, British Columbia
I’ve had TELUS at my condo in Gastown for over 20 years. Way better service and 4K services. Waiting for them to arrive in Yaletown to switch over.
-
Willis Turner CAE 🛫
(@willisturner) reported
from
Abbotsford, British Columbia
Spent a few hours on the phone with @TELUS mobility call center and now a few minutes sharing with them in an email some customer centric feedback. I’ll let you know how it goes. @jim_senko 😀
-
Steven Schelling
(@StevenINK) reported
from
Vancouver, British Columbia
@gazzer49 @TELUSsupport @TELUS I’ve given up, Gary. Moving to a Gmail server and maybe changing my home service.
-
Jim Gordon
(@jimgordontv) reported
from
Vancouver, British Columbia
@TELUSsupport I am 2 hours from "Outage Day 3" here in Vancouver, emails coming in, brief windows of being able to reply. For the 4th time in the last 24 hours, please update!!! #telus
-
Jim Gordon
(@jimgordontv) reported
from
Vancouver, British Columbia
@TELUSsupport This has been a disgraceful (and for me, expensive), technical episode #telus and as a 25 year loyal customer who has cell, home phone, internet and tv with you, I will be looking at whether I continue with you!!
-
Shawn Sviridov
(@galleryss) reported
from
Vancouver, British Columbia
@AllyBertamini @BarbSchmidt4 @TELUSsupport @DebraPurdyKong - As someone who works in related technology field, I can imagine Telus is putting a momentous effort in. These failures can be so complex that restoration can take longer than even the IT techs expected. Telus for sure working hard with no sleep on this issue.👍
-
Jim Gordon
(@jimgordontv) reported
from
Vancouver, British Columbia
@TELUSsupport Im a 25 year #telus customer and have everything with you guys. This ongoing outage problem on a work day is inexcusable!! You've cost me a day's wages!!!
-
ChristopheRichardson
(@RichardsonYVR) reported
from
Vancouver, British Columbia
Crazy ... Nonsensical ... arrived for non-life threatening but ‘E’ medical appointment referral AND @TELUS is DOWN ( again ) ... chaos ... interesting how we take technology for granted ...
-
Amy Lanigan
(@AmyMaree90) reported
from
Vancouver, British Columbia
Wtf is up with my internet @TELUS
-
lapd1dl
(@Dennis02976748) reported
from
Maple Ridge, British Columbia
@JanetBrown980 @TELUS @TELUSsupport @CKNW @GlobalBC @BillTieleman @jarmstrongbc @IRPlawyer @jillreports Mine was only down 3 days.
-
Darren Watts
(@DarrenWatts82) reported
from
Surrey, British Columbia
@TELUS hi, wondering if someone from customer services can pm me. Interested in adding internet with my optik tv. Internet is currently with Shaw.
-
Nic Amaya
(@Nic_Amaya) reported
from
Maple Ridge, British Columbia
@asisports @TELUSsupport @TELUS Wow incredible! @TELUS should definitely compensate you! At least 1 week per day that you have endured this! That’d be almost 6 months free service... outrageous!
-
kayge
(@sparklehorss) reported
from
Abbotsford, British Columbia
@TELUS what a surprise prize today when I got a text from a technician saying they were coming to hook up the internet. I cancelled that appt last week and Shaw came and hooked me up on the same day. Your communication with your staff is just as bad is your patrons
Telus Issues Reports
Latest outage, problems and issue reports in social media:
-
lost in the haterade
(@_fetusfilets_) reported
@AltBraKz @TELUS yeah not wrong, the issue is telus is one of the big brands and should have the same quality
-
Mrs. DeMan-Jones
(@JillDeManJones) reported
@TELUSsupport Really Telus charging me for using my credit card? This long time customer will be leaving at the end of my contract. Cheap move!!
-
Emma
(@emma_goldwoman) reported
The telus wires on the hydro poll outside an elderly neighbours apartment has been cut, @TELUSsupport wont send someone to fix the wires outside the building , the heck
-
Natalie Waldorf
(@gnat72) reported
@TELUS @TELUSsupport Even if you’re allowed to shove a tiny note on the last page of a bill u know people don’t read unless their bill is more than expected doesn’t mean you should. You have no issues texting when my bill’s due but can’t text a “heads up your plan is increasing”?
-
AltBraKz
(@AltBraKz) reported
@_fetusfilets_ @TELUS Because the upstart brands share their infrastructure or the infrastructure of Rogers, or Bell. You know, the three big ***** that overcharge and run a monopoly. and have worse service outside of metro areas.
-
Don Blake
(@SportsThor) reported
@costanza_sports @akaRCN I’m with Shaw right now and regret every minute of it. Damn their cheap cell phone prices. I’d go back to Telus in a heartbeat otherwise.
-
NewfieOilerFan
(@newfieOilerFan1) reported
@TELUSsupport unreal.. been third in the Que waiting for telus support for over an hour.. I guess no one is getting served..
-
K Profitt
(@k_profitt) reported
@423gray If you have a problem with this blame Telus Corp., they filed a lawsuit against Visa and MasterCard in 2011 that was settled earlier this year and comes into effect October 6th. Credit card companies will now adjust their MOG to reflect that service fees are now allowed.
-
John Scime
(@ScimeJohn) reported
@TELUSsupport is there any future plans to improve the service in my area? Telus customer service is one of the best, however my service at my house is terrible, one bar to no service, and I DO NOT have a landline. My only saving grace is wifi calling.
-
Spooky szn George Costanza 🦑 🎃
(@costanza_sports) reported
@akaRCN Shaw is an actual nightmare to deal with customer service and Telus has Optik.