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Telus outages and service status in Maple Ridge, British Columbia

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • Telus generated 0 outage signals in the last 24 hours around Maple Ridge, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and E-mail.
  • The most recent signal from this area was received Jun 16, 11:15 PM EDT.
  • 73% Internet (73%)
  • 18% Phone (18%)
  • 9% E-mail (9%)

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Maple Ridge, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Maple Ridge, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 18: Problems at Telus

Telus is having issues since 12:40 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Maple Ridge, British Columbia

The most recent Telus outage reports came from the following cities: Surrey, Langley, and Maple Ridge.

CityProblem TypeReport Time
Surrey Internet 2 days ago
Surrey Internet 4 days ago
Surrey Internet 6 days ago
Surrey Internet 9 days ago
Surrey Internet 15 days ago
Surrey E-mail 16 days ago

Nearby cities with recent reports

Surrey

3 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Maple Ridge, British Columbia

Latest outage, problems and issue reports in Maple Ridge and nearby locations:

  • randomdh
    Don Hoglund (@randomdh) reported from Surrey, British Columbia

    Telus email transition to google what a bloody headache @TELUSsupport @ShawInfo might be time for change Telus cost is way too much with zero help

  • RajeshPrashar
    Rajesh Prashar (@RajeshPrashar) reported from Coquitlam, British Columbia

    @TELUSsupport I got email telling me that I could use Telus Home Phone app. When tried to log in to app I got message that the service was not available in my area.

  • jimmynighttime
    jimmynighttime (@jimmynighttime) reported from Surrey, British Columbia

    @TELUSsupport Spent over an hour on hold to be unknowingly kicked over to an answering machine? I spend so much$$ with TELUS, why is service so hard to get?

  • johnb45_reid
    John Reid (@johnb45_reid) reported from Coquitlam, British Columbia

    Telus support. I have tried but since you control my phone you can make it look like I am not replying. I already know that you control most of what I see and do. When I look at a site and can go get a coffee before it opens makes me very suspicious about your intentions.

  • mobius84
    Miles (@mobius84) reported from Surrey, British Columbia

    @TELUSsupport @TELUS do you support the Google Pixel 6 on 5G+ (5G 3500 MHz) yet? I can't get a straight answer from tech support.

  • AudreyLobato
    Audrey Lobato (@AudreyLobato) reported from Surrey, British Columbia

    @TELUSsupport So it’s been 2 weeks since I DM’ed contact info with no response. And my @TELUS PikTV and *BOOSTED WIFI are still crap.

  • JNcustoms
    John_D_Nguyen(one tru Anu RA) (@JNcustoms) reported from Surrey, British Columbia

    @TELUS your Surrey internet connection provider is compromised, filing a privacy breach lawsuit against you **** 3 times no I’ve raised the issue of my accounts bein hacked 3 times being hung up on 3 times you’ll feel my disapproval of unsecured services provided to public.

  • BrandonCrowe97
    Brandon Crowe *Burner (@BrandonCrowe97) reported from Pitt Meadows, British Columbia

    @SamsungMobileCA @RogersHelps Pissed off fans are bad for business. Hey Rogers, remember a couple years ago when I left you? Then when I left Telus and came back 2 MOs ago? Hey Samsung, you ever heard of Huawei? Keep pissing off your Fan Edition base.......

  • Dennis02976748
    lapd1dl (@Dennis02976748) reported from Maple Ridge, British Columbia

    @JanetBrown980 @TELUS @TELUSsupport @CKNW @GlobalBC @BillTieleman @jarmstrongbc @IRPlawyer @jillreports Mine was only down 3 days.

  • apukwa
    Scott M. (@apukwa) reported from Coquitlam, British Columbia

    Next stage of working with @Telus: 1) phone call, told to go to store 2) store says they can't help me but they can sell be a SIM card, call this number 3) called that number, told they can only fill out a form for things to be activated in 5 days, my SIM is useless

  • yourbcagent
    Anshu Arora (@yourbcagent) reported from Surrey, British Columbia

    @TELUS called yesterday and today. On hold for over 30 minutes and no resolution. No one answered. Why is it so hard to get good #CustomerService

  • LuvKimber
    Kim (@LuvKimber) reported from Surrey, British Columbia

    So after another 58 minutes on the phone with @TELUS and 47 of that on hold…I get another technician sent to my House…but I have to wait another 4 days and no Manager from @TELUSsupport even bothered to pick up…is it just me?? Or does this happen to every long term customer???

  • smjnews
    Soren Jensen (@smjnews) reported from Anmore, British Columbia

    @TELUS please stop with the customer service calls! I've been getting at least one call every day for the past few weeks. I'm happy with my mobile service! Please stop calling!

  • Ryansisson7
    VWbugNuT (@Ryansisson7) reported from Pitt Meadows, British Columbia

    @TELUS The call-back service doesn't even call my phone it goes directly to my voicemail. What can you do about this disservice to your customers who can only wait on hold an hour to speak with a representative?

  • TallPaulsLife
    Tall Paul 'Mr Vancouver' (@TallPaulsLife) reported from Surrey, British Columbia

    Well @TELUS once again your service is sub par on so many level

  • Kennethalush
    Kenneth A Lush (@Kennethalush) reported from Surrey, British Columbia

    @telus sent me my cable bill on Christmas morning. **** you Telus!

  • YouTravel
    Ursula Maxwell-Lewis (@YouTravel) reported from Surrey, British Columbia

    @Shawhelp Thank you for your kind response. I contacted a friend who works for @TELUS . He guided me through resetting some coordinates. Seems okay now. My files show dealing with Patricia approx. a year ago. I'd noted her poor CR then. Twice bitten! 🥺

  • sadia_74
    Sadia Pannun (@sadia_74) reported from Surrey, British Columbia

    @Telus horrendous customer service. parent with dementia and you make things such a nightmare when calling for help #disgusting #garbage #pathetic

  • ImJustPrinceA
    Prince (@ImJustPrinceA) reported from Port Moody, British Columbia

    I hope Telus goes bankrupt. They call me the day I’m moving to tell me “we can’t provide services until Nov 8.” What ******** am I supposed to do for 2 weeks with no internet? Worst part is they knew it needed to be postponed a week ago. They just didn’t say anything.

  • chadrissanen
    Chad Rissanen (@chadrissanen) reported from Surrey, British Columbia

    @Shawhelp what is happening with the outages here? It’s been a month long of bad service/ no service this is ridiculous! #telus

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • olyth_terminal
    Olyth (@olyth_terminal) reported

    $AMPG FYI this is not even including the AI-RAN market which is projected to add another $10b in revenue to the $20b from O-RAN by 2030. So that's a market that went from basically 0 to $30b in a little over 5 years. With 6G and AI Tailwinds to drive it another decade or more. You're probably wondering why this industry is growing so fast. It's not primarily the infrastructure upgrade to 6g. Yes it will help speed up the transition to advanced 5G and 6G BUT there's one main reason. Mobile Network Operator CEOs are fed up with vendor lock-in. They're tired of being dependent on a handful of suppliers with little leverage on pricing, innovation speed, or customization. O-RAN and AI-RAN give them the ability to mix hardware and software from multiple vendors. That drives down costs and unlocks new efficiencies and revenue streams. Right now the vendors know there's no competition. How do you think that's going for the MNOs during negotiations? O-RAN and AI-RAN change this. MNOs are speed running to alternatives at this point; the CAGR on O/AI-RAN prove this and $AMPG has proven their radios bring the results CEOs are looking for. The inflection point is this year. This quote from the Telus VP on using Samsung and Amplitech radios should tell you everything you need to know about how MNOs feel about single vendor lock in. It's stuck with me since I read it. It drives my conviction in $AMPG. “That’s our current mix. And it’s really important for us to have that deployment: if it [multi-vendor Open RAN] remains theoretical. It’s not good enough for us.” Do you feel conviction in Bureaus' sentiment? It should stick with you when you think about where $AMPG is headed.

  • TypeVFuture
    TypeVFuture (@TypeVFuture) reported

    The BC government is investing 63 million to provide high-speed internet to 4,000 rural homes? It is planning to go through Telus which uses Starlink for in-flight services on Westjet. Why doesn't the government directly contract Starlink to provide those 4,000 homes the most reliable internet service on the planet for a fraction of the cost? No logic. We need to change that. 63 million is nuts!

  • Infokid1Infokid
    Infokid (@Infokid1Infokid) reported

    @garymasonglobe @TELUS We had a problem at work on Sunday with Shaw. Resolved in 3 hours. TELUS sucks.

  • Tintie4
    Cynthia🤝🇨🇦🏴󠁧󠁢󠁳󠁣󠁴󠁿🌈🌲🇺🇦 (@Tintie4) reported

    @garymasonglobe @TELUS Telus is terrible, my sister went back to Rogers Shaw. I left them too years ago. No one is perfect but at least it is ok.

  • VanCityRich
    Richard (@VanCityRich) reported

    @TELUS @xrtsdhndvbh1 Still down!!! Fix it.

  • TheOnlyRealDac
    Dave (@TheOnlyRealDac) reported

    @JonFraserTF @TELUS Bell, Rogers, and Telus, plus their cheap alternatives, all owned by the big 3... All suck. The Canadian market has no competition. I've used every provider, and have had **** customer service at all of them.

  • Craig391913943
    Craig (@Craig391913943) reported

    @JonFraserTF @TELUS Curios to know what happened with the bring it back. We had horrible experience with that as well

  • lofiParlour
    Brick$d (@lofiParlour) reported

    @JonFraserTF @TELUS @TELUSBusiness has charged me $220 to break my contract after 7 years and still haven’t cancelled my service or the fees. I haven’t been in my business space since April. I’m certainly going to reconsider my other business contract with them

  • GeraldKrook27
    Gerald Andrew Krook (@GeraldKrook27) reported

    Canadians 🇨🇦 if you subscribe to Roger's. Have an internet or cell phone plan Cancel it. Change providers. This is required as a statement against the removal of Hockey Night in Canada 🇨🇦 Roger's doesn't care about tradition or you. Just profits. BELL AND TELUS ARE BETTER OPTIONS

  • chinoalemano
    ChinoAleman (@chinoalemano) reported

    Was it too late to buy $AXTI or $SIVE at $30, after they'd already run 600%? The answer is obvious: no, it wasn't. The people who stayed out "because it had already gone up too much" missed most of the move. Lately people ask me "Is it too late to buy $AMPG"? I haven't sold a single share. And that alone answers the question. Because if I truly believed it was too late to buy, what I'd really be telling you is that it's time to sell. They're the same sentence with a different face. "Too late to buy" and "time to sell" mean exactly the same thing. And I'm not selling. So I can't tell you it's too late without my own actions calling me a liar. Here's what people get backwards. "Late" and "early" feel like they're about the price. About the chart. About whether you caught the move or missed it. They're not. Not for a company at this stage. It comes down to one thing only: whether you trust what the company actually is. Think about AXTI and SIVE. The people who sold or never entered "because it had already run 600%" were staring at the chart, not the business. The ones who held or bought were looking at the thesis. If you trusted the company, $30 was just a stop on a much longer road. If you didn't, you thought it was late, and you'd have thought it was late at any price. Because that's the trap: if you don't trust the company, it was late at $3, it's late at $8, and it'll still feel late at $20. The chart was never your real question. Your real question was always whether you believed in it, just disguised as "timing". So instead of asking me about timing, ask yourself whether you believe the thesis. Let me tell you why I do. This is the only American company commercializing the 64T64R AI-RAN radio, the physical hardware the open AI-RAN future runs on. It's already deployed at Telus, a Tier-1 carrier. It's a Strategic Partner in the DoD-funded Open6G hub, in the top tier next to NVIDIA, Dell and Qualcomm, with its radio already tested alongside NVIDIA's Aerial software. That's not a meme. That's a real position in a layer the US is actively trying to re-shore for national security. Underneath that sits a real business: 48% gross margins, debt-free, revenue growing fast, defense primes and NASA on the customer wall. And stacked on top, for free, genuine optionality in quantum and in space. The kind of upside you don't even pay for at this valuation. I won't insult you by pretending it's risk-free. It isn't. There's customer concentration, there's dilution, there's execution risk. I've said all of it openly. A company is never a sure thing. But "is it too late" was never the question that matters. The question that matters is this: do you understand this company well enough to hold it through the noise, the FUD, the red days, and the people screaming that you're late? Because that conviction is the only thing that decides whether you actually capture the story or get shaken out halfway. So here's my honest answer, the one I can stand behind: It's late if you don't trust the company. It's early if you do. And the only person who can answer which one you are is you. Do the work. Read the filings. Build your own conviction, or don't. But don't outsource it to a chart, and don't outsource it to me. I just know which side I'm on. And I haven't sold a share. Not financial advice. I'm long $AMPG. DYOR. 📡