Telus Outage Report in Maple Ridge, British Columbia

Problems in the last 24 hours in Maple Ridge, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Maple Ridge, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (48%)
• Phone (23%)
• Wi-fi (13%)
• TV (7%)
• E-mail (5%)
• Total Blackout (5%)

Live Outage Map Near Maple Ridge, British Columbia

The most recent Telus outage reports came from the following cities: Surrey, Coquitlam, Langley, Coquitlam, and Pitt Meadows.

City	Problem Type	Report Time
Surrey	Phone	18 hours ago
Surrey	Internet	19 hours ago
Surrey	Wi-fi	2 days ago
Coquitlam	Internet	4 days ago
Surrey	Internet	4 days ago
Langley	Internet	5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Maple Ridge, British Columbia

Latest outage, problems and issue reports in Maple Ridge and nearby locations:

• 
  Christian Newman 👨🏻‍💻 (@XianNewman) reported 5 minutes ago from Surrey, British Columbia

  @vchan @TELUS Let me know if they’re unable to resolve your issue and I’d be happy to help.

• 
  Jim Gordon (@jimgordontv) reported 12 minutes ago from Surrey, British Columbia

  @TELUSsupport @TELUS For the 3rd time since your August server breakdown, I am without email service! 3 times in 24 hour hours I have called and can't get answers. This continues to effect my business. Please help!!!!

• 
  amu (@Amu3188) reported 14 minutes ago from Surrey, British Columbia

  @TELUSsupport Hey there, I am recently switched to TELUS and have some questions can anyone please help me?

• 
  Kenneth A Lush (@Kennethalush) reported 14 minutes ago from Surrey, British Columbia

  @telus sent me my cable bill on Christmas morning. **** you Telus!

• 
  Sadia Pannun (@sadia_74) reported 21 minutes ago from Surrey, British Columbia

  anyone else feel as though Telus customer Service has gone completely in the toilet!!!! @TELUS

• 
  Soren Jensen (@smjnews) reported 21 minutes ago from Anmore, British Columbia

  @TELUS please stop with the customer service calls! I've been getting at least one call every day for the past few weeks. I'm happy with my mobile service! Please stop calling!

• 
  Candi Marie (@CandiVanCity24) reported 24 minutes ago from Surrey, British Columbia

  @LuckyMobileCan I have been using your service for almost 3 years with no problems until now. Not impressed #luckymobile , you can bet I’ll be going back to a @TELUS plan now 💯! Who else has had issues with #luckymobile . #TELUS treats their customers much better!

• 
  Mrs. Stregger (@owljustteach) reported 30 minutes ago from Langley, British Columbia

  Hey @TELUS and @cibc you made it possible for a hacker to steal our phone number and then use it to etransfer money out of our bank account. Wow. You let us down BIG TIME. #security #stolenidentity #identitytheft

• 
  amu (@Amu3188) reported 32 minutes ago from Surrey, British Columbia

  @TELUSsupport I recently switched to Telus and having some issues with my account. Could you guys, please help?

• 
  Audrey Lobato (@AudreyLobato) reported 33 minutes ago from Surrey, British Columbia

  @TELUSsupport So it’s been 2 weeks since I DM’ed contact info with no response. And my @TELUS PikTV and *BOOSTED WIFI are still crap.

• 
  Audrey Lobato (@AudreyLobato) reported 34 minutes ago from Surrey, British Columbia

  @TELUS @TELUSsupport after a 14 hr work day, all my husband wants to do is watch a playoff hockey game. Your PikTV is garbage and there is absolutely no customer support available.

• 
  Christian Newman 👨🏻‍💻 (@XianNewman) reported 39 minutes ago from Surrey, British Columbia

  @vchan @TELUS Nothing compares! If you need help resolving any issues let me know and I’ll do my best to help.

• 
  Ursula Maxwell-Lewis (@YouTravel) reported 40 minutes ago from Surrey, British Columbia

  @Shawhelp Thank you for your kind response. I contacted a friend who works for @TELUS . He guided me through resetting some coordinates. Seems okay now. My files show dealing with Patricia approx. a year ago. I'd noted her poor CR then. Twice bitten! 🥺

• 
  Vic (@vicvirk) reported 42 minutes ago from Maple Ridge, British Columbia

  @wingsnation @ShawInfo We just moved into a new neighbourhood, #Telus never ran service into it so we are stuck with using Shaw... Today I used Shaw's call back service, they called back in 20 mins, recording said I was in "Position 1" in the queue and it still took 1 hr 15 min to speak with someone.

• 
  Andrew Christopher (@ACmusic_10) reported 42 minutes ago from Surrey, British Columbia

  @DWeightm @TELUS @Rogers @Bell @Shawhelp Ok but seriously, **** Shaw too.

• 
  jim stockman (@StockmanJim) reported 45 minutes ago from Coquitlam, British Columbia

  @nconvey Same happened with me for Shaw yesterday. 1019 then call back saying #1. Waited an additional 38 minutes and then apologetic because couldn’t help. Going to see Telus today.

• 
  Sadia Pannun (@sadia_74) reported 50 minutes ago from Surrey, British Columbia

  @Telus horrendous customer service. parent with dementia and you make things such a nightmare when calling for help #disgusting #garbage #pathetic

• 
  Tall Paul 'Mr Vancouver' (@TallPaulsLife) reported 50 minutes ago from Surrey, British Columbia

  Well @TELUS once again your service is sub par on so many level

• 
  Adam MacGillivray (@acemacg) reported 58 minutes ago from Surrey, British Columbia

  @SarahCarms @TELUS Mine was glitchy yesterday. Didn’t connect to wifi then wouldn’t recognize the LTE network. I was able to reboot to fix it though.

• 
  섹시한 핫도그와 박근혜와(커미) (@yeoncomi) reported 59 minutes ago from Maple Ridge, British Columbia

  Why ******** 5g plans and cheap phone plans are only ******* available to businesses Rogers bell telus they have better deal for the businesses

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  MacT & Lowe (@OilersonMars) reported 7 minutes ago

  @ShawInfo Cancel everything shaw! Paid the extra for the customer service. Buy as of today your customer service proved to be no better if not worse than telus! Bye bye!

• 
  Tibalt Ablaze. (@Ansovald) reported 11 minutes ago

  @RogersHelps @mc62210343 @Madderlinee And I thought your cell service sucked hard... glad I dumped you and went to telus 4 years ago.

• 
  Avery Johnson (@johnsonave) reported 13 minutes ago

  @darienm2 I live in Allard too and my service suuuuucks 😩😩😩 although tbh it’s been a lot better since I got the iPhone 12, so I see what Telus is playing at 💰

• 
  Dahlia Woods✳️RISE UP! (@RdLessTrvled) reported 14 minutes ago

  @Kromski1 @ShawInfo Our internet has gone wonky too, their solution is always 'fibre'. I refused them entry onto my property when they laid the cables, so nope! Copper has worked all these years, make it work, not playing these games... keep us posted if Shaw has any more integrity than Telus.

• 
  Beth Allan (@adolwyn) reported 16 minutes ago

  @JennaNicholAT @Crackmacs I was going to recommend Shaw, but I see you’re looking to move away from them. In my neighbourhood (beltline), Shaw has been FAR superior to Telus. I once tried to get TekSavvy and it was a disaster too, so... I can’t be of much help. 😬

• 
  Mike Christie (@SAVERUGGLES604) reported 17 minutes ago

  @TELUS you are by far the most inconsistent provider for services... internet goes down every day, tv signal doesn't work.. Just the worst... from a 10yr customer .... the worst

• 
  Lindsay William-Ross (@SquashBlossom) reported 19 minutes ago

  @TELUSsupport A power outage/surge caused my modem to reset last night, spent 1hr+ w Telus on phone. Now today internet drops out every few minutes for 10-60+ seconds. Please help.

• 
  Leonardo Greed (@leonardogreed) reported 19 minutes ago

  Once again, trying to play online or watch classes during the pandemic is a pain in the ***, thanks to @TELUS @TELUSsupport with their unstable connection for almost 2 weeks.

• 
  Mitchell’s burner (@realmitchburner) reported 19 minutes ago

  Just used LTE for 3 hours **** Telus!”

• 
  Angeler (@ang_dawson) reported 20 minutes ago

  So I just bought a new iPhone and when I was copying my old one over it asked me to sign in with an email address I don’t know or have seen before. I bought the phone new from @TELUS , did they sell a refurbished phone as new?! @Apple