Telus outages and service status in Maple Ridge, British Columbia
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- Telus generated 2 outage signals in the last 24 hours around Maple Ridge, including 2 direct reports.
- The most common problems reported in this area mention Internet, Phone, and Wi-fi.
- The most recent signal from this area was received May 24, 5:44 PM EDT.
- Internet (53%)
- Phone (21%)
- Wi-fi (16%)
- E-mail (5%)
- Total Blackout (5%)
The latest reports from users having issues in Maple Ridge come from postal codes V2X .
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Maple Ridge, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Maple Ridge, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Maple Ridge, British Columbia
The most recent Telus outage reports came from the following cities: Surrey, Maple Ridge, Langley, Aberdeen, Coquitlam, and Coquitlam.
| City | Problem Type | Report Time |
|---|---|---|
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Phone | 18 hours ago |
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Internet | 23 hours ago |
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Internet | 4 days ago |
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Internet | 5 days ago |
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8 days ago | |
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Internet | 11 days ago |
Nearby cities with recent reports
4 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports Near Maple Ridge, British Columbia
Latest outage, problems and issue reports in Maple Ridge and nearby locations:
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James Cobalt (@James_Cobalt) reported from Surrey, British Columbia@TheSamanthaMack @TELUS @JoshRimer @evilyn_13 @MistressTdotnet @AnnaLeeVRX When I had similar issues with Rogers, on a wired LAN they sent a tech to test signal and such. He replaced a splitter (for the visual cable), plugged me into it, and the issue was resolved.
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Anshu Arora (@yourbcagent) reported from Surrey, British Columbia@TELUS called yesterday and today. On hold for over 30 minutes and no resolution. No one answered. Why is it so hard to get good #CustomerService
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Nic Amaya (@Nic_Amaya) reported from Maple Ridge, British Columbia@asisports @TELUSsupport @TELUS Wow incredible! @TELUS should definitely compensate you! At least 1 week per day that you have endured this! That’d be almost 6 months free service... outrageous!
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Jeffery Simpson (@JefferySimpson) reported from Surrey, British ColumbiaIn the midst of moving @telus decided to cancel my internet installation appointment and now they’re booked up until next month. I organized this like clockwork and I need it for work.
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Kim (@LuvKimber) reported from Surrey, British ColumbiaSo after another 58 minutes on the phone with @TELUS and 47 of that on hold…I get another technician sent to my House…but I have to wait another 4 days and no Manager from @TELUSsupport even bothered to pick up…is it just me?? Or does this happen to every long term customer???
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Jim Gordon (@jimgordontv) reported from Surrey, British Columbia@TELUSsupport @TELUS For the 3rd time since your August server breakdown, I am without email service! 3 times in 24 hour hours I have called and can't get answers. This continues to effect my business. Please help!!!!
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VWbugNuT (@Ryansisson7) reported from Surrey, British Columbia@TELUS How many times do I have to say NO to your co stant barrage of phone calls about switching my service? YOU ARE HARRASING ME. I'm not giving any info to the call center that for all I know is the same call center full of CRA scammer callers. TAKE NO FOR AN ANSWER!
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Erica Young (@ericapomme) reported from Surrey, British Columbia@TylerAnakotta @AlexTheGreatish @nicklmg You should be able to get Telus gigabit fibre, although we’re in kind of the same boat as Nick even with Telus—cuts out a few nights a month, but not with any reliability we can trace potential causes. Overall still good service for the price.
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Roland van Kaauwen (@DaddyR69) reported from Surrey, British Columbia@ShawInfo. I get there’s a problem but this is ridiculous. I never had problems like this when I was a Telus client. Someone PLEASE ADVISE what the hell is going on and when my cable and internet is coming back up !?!?! 2/2
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Kenneth A Lush (@Kennethalush) reported from Surrey, British Columbia@telus sent me my cable bill on Christmas morning. **** you Telus!
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VWbugNuT (@Ryansisson7) reported from Pitt Meadows, British Columbia@TELUS The call-back service doesn't even call my phone it goes directly to my voicemail. What can you do about this disservice to your customers who can only wait on hold an hour to speak with a representative?
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lapd1dl (@Dennis02976748) reported from Maple Ridge, British Columbia@JanetBrown980 @TELUS @TELUSsupport @CKNW @GlobalBC @BillTieleman @jarmstrongbc @IRPlawyer @jillreports Mine was only down 3 days.
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Kiefer Abram (@kikithekrakra99) reported from Surrey, British Columbia@BuNdOAVFC @RogersHelps Hey dude... Am switching to telus... Was getting 200-250mbps down on a Saturday night back in February or March ish.... Even better on Sunday nights like 400mbps now this.... Only 50 down... On an medal 200 ft cell tower with rogers/telus etc on it with in 15 ft of direct line1/2
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Sadia Pannun (@sadia_74) reported from Surrey, British Columbiaanyone else feel as though Telus customer Service has gone completely in the toilet!!!! @TELUS
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Audrey Lobato (@AudreyLobato) reported from Surrey, British Columbia@TELUS @TELUSsupport after a 14 hr work day, all my husband wants to do is watch a playoff hockey game. Your PikTV is garbage and there is absolutely no customer support available.
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John Duong Nguyen(“Anu RA”) (@JNcustoms) reported from Surrey, British Columbia@NortonSoft Telus is compromised got hijack for my pin before even getting to use it. Neighbor has access to my phone now posing as me wtf. Please advise...“HA!”©™Deploy&Desist.N0W
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Vic Wozniak (@vicwozniak) reported from Surrey, British Columbia@TELUSsupport Telus internet service has been flaky for several weeks now. Wifi connections dropping frequently where signal is “strong”. Surrey 185 street
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Lexa Hobenshield (@LexaHobenshield) reported from Anmore, British Columbia@TELUS you need to do better! I watch on average one movie per year... it continues to freeze intermittently. To contact you for support (and wait for a response) is something I don’t have time for. I expect more for what I spend with you! #dobetter #customerservicematters
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Ken James (@kjames_2001) reported@jodyvance @TELUS I don't know what's going on at your place with Telus but I've got their Pure Fibre and Optic TV here in Marpole in an older building and I've got rock solid service. TV box is wired into the network and any wifi stuff works fine, maybe you have defective hardware or signal.
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🇨🇦 Ukraine 🇺🇦 needs more ammo 🇮🇱 (@bcwestmind) reportedI had @Telus Optik TV basic, and internet, for under $100 a month. When my plan ended, I got a bill for a new plan at $330/mo. No lie?!?¿¡!! I phoned them up and got it down to ~$115/mo. When I said no TV just internet, the conversation changed it seems.
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Nikki (@Nikki98212136) reported@SaltyGeeg @feezy_does_it @AaronPettman Suddenly water doesn't matter when eco diesel experiments on sacred river will get approved with sinister funding to bought off reserves, and poor Telus needs expansion and water. BC forgot water is a human need? For greed.
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Nikki 🇨🇦 (@Mis_Nim) reported@itsmeNoahD @TELUS @TELUSsupport Oh I would lift the roof They're a horrendous company and I will tell everyone I know to never do business with them
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Gordon Adams (@GordAdams4) reported@jodyvance @TELUS I have had Shaw for the last twenty years and no problems
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bliss (블리스)⁷ ⟭⟬E ARE B⟬⟭CK 아리랑 ⊙⊝⊜ (@blissblar) reported@BTSypher7 @TELUS You should be able to use wifi while in airplane mode. Airplane mode just prevents connecting to the cellular network.
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Michele (@muffins135) reported@TELUS Why did I as the customer, have to search out this info? Ridiculous
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Mountain City 🇨🇦🇮🇳 (@mountaincityvan) reported@lejeunesimon, while you partner with big companies such as TELUS, please also take a chance with smaller ones like Novus (internet provider in Vancouver), Freedom (reason why phone prices have come down), etc. Please also work with American companies that provide daily services
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Kerry Sauriol (@CrunchyCarpets) reportedDear @telus and @TELUSsupport please cancel our account with you. We have been trying since the new year. We have been on hold now for a very long time. Again. Your company is a nightmare now.
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Georgina West (@WhessGR) reported@TELUS FAMILY ME,BER TRYING TO UPGRADE PHONE, YOUR SITE IS DOWM. FIX THE DUMB THING. IM SO SICK OF TELUS