Telus Outage Report in Maple Ridge, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
Problems in the last 24 hours in Maple Ridge, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Maple Ridge, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
- Internet (49%)
- Phone (23%)
- Wi-fi (12%)
- TV (7%)
- E-mail (5%)
- Total Blackout (4%)
Live Outage Map Near Maple Ridge, British Columbia
The most recent Telus outage reports came from the following cities: Langley, Surrey, Coquitlam, Coquitlam, and Pitt Meadows.
| City | Problem Type | Report Time |
|---|---|---|
 Langley
|
Internet | 1 hour ago |
|
Surrey
|
Internet | 18 hours ago |
|
Surrey
|
Internet | 1 day ago |
|
Langley
|
Internet | 2 days ago |
|
Surrey
|
Phone | 5 days ago |
|
Surrey
|
Internet | 6 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports Near Maple Ridge, British Columbia
Latest outage, problems and issue reports in Maple Ridge and nearby locations:
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Vic Wozniak (@vicwozniak) reported from Surrey, British Columbia@TELUSsupport Telus internet service has been flaky for several weeks now. Wifi connections dropping frequently where signal is “strong”. Surrey 185 street
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Prince (@ImJustPrinceA) reported from Port Moody, British ColumbiaI hope Telus goes bankrupt. They call me the day I’m moving to tell me “we can’t provide services until Nov 8.” What ******** am I supposed to do for 2 weeks with no internet? Worst part is they knew it needed to be postponed a week ago. They just didn’t say anything.
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Erica Young (@ericapomme) reported from Surrey, British Columbia@TylerAnakotta @AlexTheGreatish @nicklmg You should be able to get Telus gigabit fibre, although we’re in kind of the same boat as Nick even with Telus—cuts out a few nights a month, but not with any reliability we can trace potential causes. Overall still good service for the price.
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John Reid (@johnb45_reid) reported from Coquitlam, British ColumbiaWhy is it that telus doesn't know what it's doing. I pay money to block my phone going out to the internet, except using my own wifi. Then I get repeated emails, texts to connect to telus internet. I guess they just pocket the money as a bonus for themselves. Fix your problem.
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VWbugNuT (@Ryansisson7) reported from Pitt Meadows, British Columbia@TELUS The call-back service doesn't even call my phone it goes directly to my voicemail. What can you do about this disservice to your customers who can only wait on hold an hour to speak with a representative?
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Jen Robbins (@jenxrobbins) reported from Surrey, British Columbia@TELUSsupport @cycnet I got a notification saying the Telus network is temporarily not available
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Juancho (@jchoisea) reported from Coquitlam, British ColumbiaWatching Elvis in Telus and... the ******* box shoot down! It is a shity service right here!!
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Cheryl B. 🇨🇦 (@CherylPrior1) reported from Langley, British Columbia@pnwkate @NatalieLanovill @TELUS Shaw never gives me any trouble, great customer service.
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Dharni D (@dharnid) reported from Surrey, British Columbia@TELUS your internet plan offers are more expensive on your website than on the phone (customer service) . Why did you even spend money on a website? Could’ve saved than money and passed it on to the customers :)
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Gaurav Sharma (@GauravS19496069) reported from Surrey, British Columbia@Shawhelp I have been out of services from last 48 hours inspite of having electricity at home. Neighborhood is getting services from Telus but shaw seems to not working. Location Fraser heights, Surrey BC. It's so frustrating
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Kim (@LuvKimber) reported from Surrey, British ColumbiaSo after another 58 minutes on the phone with @TELUS and 47 of that on hold…I get another technician sent to my House…but I have to wait another 4 days and no Manager from @TELUSsupport even bothered to pick up…is it just me?? Or does this happen to every long term customer???
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Dan Machholz (@DanMachholz) reported from Surrey, British Columbia@ngreenizan It’s as bad as watching a World Junior game on zoom and everyone has TELUS and one jerk has Shaw…
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Anshu Arora (@yourbcagent) reported from Surrey, British Columbia@TELUS called yesterday and today. On hold for over 30 minutes and no resolution. No one answered. Why is it so hard to get good #CustomerService
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Keith Fiddler (@bigfid25) reported from Maple Ridge, British Columbia@drex @TELUS Check that all your cords are plugged in properly, I had this issue 2 weeks ago only to find out one Was unplugged
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Miles (@mobius84) reported from Surrey, British Columbia@TELUSsupport @TELUS do you support the Google Pixel 6 on 5G+ (5G 3500 MHz) yet? I can't get a straight answer from tech support.
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Kiefer Abram (@kikithekrakra99) reported from Surrey, British Columbia@BuNdOAVFC @RogersHelps Hey dude... Am switching to telus... Was getting 200-250mbps down on a Saturday night back in February or March ish.... Even better on Sunday nights like 400mbps now this.... Only 50 down... On an medal 200 ft cell tower with rogers/telus etc on it with in 15 ft of direct line1/2
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Anshu Arora (@yourbcagent) reported from Surrey, British Columbia@TELUS how come #CustomerService is sooooo horrible
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VWbugNuT (@Ryansisson7) reported from Surrey, British Columbia@TELUS How many times do I have to say NO to your co stant barrage of phone calls about switching my service? YOU ARE HARRASING ME. I'm not giving any info to the call center that for all I know is the same call center full of CRA scammer callers. TAKE NO FOR AN ANSWER!
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Chris Mitchell (@chrismitcheldlr) reported from Coquitlam, British ColumbiaAs a Telus Mobile customer, having wifi in the tunnel is a huge plus. You can check bus connections for PoMo or Burquitlam Station without data (which can be spotty after leaving the tunnel).
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Lisa Lacey Liscoumb (she/her) 🇨🇦 (@TechnoMistress) reportedWow, @ADT alarm service sucks since @TELUS took over. 2+hours on hold trying to get through to someone, and then the first technician they can get out (just to change a freaking battery) is next Friday. Never had this problem before.
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👈 his emmy campaigner (🇨🇦) (@SAWSANDJAWS) reportedwtf is telus presents
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C (@cfcrayon) reported@TELUSsupport @TELUS why is epp down??? Can’t do it in retail locations or online!!!
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Devon Murphy (@imakethingscold) reported@TELUSsupport regionally blocked from @SportsNetNow when using wifi at my home in Edmonton (no vpn). Your terrible tech support won’t help. When they reset my modem remotely the call dropped because my Telus cell phone has such poor reception (in the city of Edmonton).
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Ginny girl ☯️ (@MJcalifornia3) reported@TELUS I experienced a very unfortunate situation today with one of your customer representatives. How discouraging and disappointing after being on the phone for 2 hours to only have the deal I was offered to be “unavailable.” #Telus #disappointed
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Caro (@nursecaro13) reported@koodo your customer service sucks 💩. When a customer schedules a callback, THAT MEANS CALL THEM BACK!!! Looking for a new service. Any friends have any recommendations? Not bell, telus or rogers proper, looking for alternative like public, virgin etc
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Bo-Shiun, MD PhD 🇹🇼🇨🇦 (@boshiun) reported@Emer_OToole Professor O'Toole: As a doctor, I'm terribly sorry to hear about your ordeal. Have you thought about getting virtual care in this case? Using service like Maple, Telus Myhealth (Babylon), etc. Things are bad in Ontario too.
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buy my **** on etsy (@jennstansbury) reportedI haven’t had @TELUS service since Thursday. @TELUSsupport How is this allowed to go on for 4 days? I can’t leave my house because i will have no way to contact anyone.
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Shane (@BShane555) reported@LaceyLaceyp Did they get in on dental too? If Canada Health Infoway completed patient access 15 years ago, we wouldn’t have some of the issues we do. Seems like Telus was handed a platter to expand their business.
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Crazy James (@CrazyJamesAB) reportedHey @TELUS , why do you hate High Prairie so much? I mean, you like taking our money, and you lie about what your service can do. And you shrug about when needed upgrades are going to be done. So you must hate us. When the option is there, I will drop your internet so fast....