Telus

Telus Outage Report in Maple Ridge, British Columbia

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The latest reports from users having issues in Maple Ridge come from postal codes V2W.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Maple Ridge, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Maple Ridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Maple Ridge, British Columbia 11/19/2025 19:50

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Maple Ridge, British Columbia

The most recent Telus outage reports came from the following cities: Port Coquitlam, Surrey, Vancouver, Coquitlam, Langley, Coquitlam, Maple Ridge, Abbotsford, Pitt Meadows and Aberdeen.

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City Problem Type Report Time
CanadaPort Coquitlam Total Blackout
CanadaSurrey Internet
CanadaVancouver Phone
CanadaVancouver TV
CanadaVancouver Internet
CanadaCoquitlam Internet

Community Discussion

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Telus Issues Reports Near Maple Ridge, British Columbia

Latest outage, problems and issue reports in Maple Ridge and nearby locations:

  • CherylPrior1 Cheryl B. 🇨🇦 (@CherylPrior1) reported from Langley, British Columbia

    @pnwkate @NatalieLanovill @TELUS Shaw never gives me any trouble, great customer service.

  • spawnsteryvr Steven 🇨🇦 ✡️ (@spawnsteryvr) reported from Vancouver, British Columbia

    Epic fail today @TELUSsupport @TELUS. Not only did my appointment for today get bungled but now your agents can’t even schedule a new one. This is horrible customer service. A lesson in how not to handle customers.

  • Ryansisson7 VWbugNuT (@Ryansisson7) reported from Pitt Meadows, British Columbia

    @TELUS The call-back service doesn't even call my phone it goes directly to my voicemail. What can you do about this disservice to your customers who can only wait on hold an hour to speak with a representative?

  • Test123Do Langley (@Test123Do) reported from Vancouver, British Columbia

    @TELUSsupport @TELUS #customersupport Is Telus shutdown? There is no customer rep to pick up customers calls to get cell phone support. My God! I disconnected phone after 2 hours

  • mobius84 Miles (@mobius84) reported from Surrey, British Columbia

    @TELUSsupport @TELUS do you support the Google Pixel 6 on 5G+ (5G 3500 MHz) yet? I can't get a straight answer from tech support.

  • CameronBWilson Cameron Wilson (@CameronBWilson) reported from Abbotsford, British Columbia

    @TELUSsupport having to unplug the PVR multiple times a day for the last month is terrible. Tech support(20+ calls) hasn’t worked nor has in home(8 tech visits) either. #wearedone #canceltelus @TELUS

  • ImJustPrinceA Prince (@ImJustPrinceA) reported from Port Moody, British Columbia

    I hope Telus goes bankrupt. They call me the day I’m moving to tell me “we can’t provide services until Nov 8.” What ******** am I supposed to do for 2 weeks with no internet? Worst part is they knew it needed to be postponed a week ago. They just didn’t say anything.

  • asim_maple Asim Maple (@asim_maple) reported from Surrey, British Columbia

    @TELUS @TELUSsupport what's the best contact to call to cancel the new telus tv connection I took couple of days back. Never experienced such worst slowest service ever

  • johnb45_reid John Reid (@johnb45_reid) reported from Coquitlam, British Columbia

    Telus support. I have tried but since you control my phone you can make it look like I am not replying. I already know that you control most of what I see and do. When I look at a site and can go get a coffee before it opens makes me very suspicious about your intentions.

  • warandpeace Andrew Ferguson (@warandpeace) reported from Vancouver, British Columbia

    @MOOMANiBE Telus outage of some kind, it’s weirdly ‘mostly’ out but not fully ¯\_(ツ)_/¯

  • punkrokk65 johnny V. (@punkrokk65) reported from Vancouver, British Columbia

    @TELUSsupport Was on hold for the ‘next available’ customer service agent at TELUS for just over 3 hrs today and finally gave up… (they said when I called my wait time would be ‘up’ to an hour)… guess they work on a different time clock then most.

  • johnb45_reid John Reid (@johnb45_reid) reported from Coquitlam, British Columbia

    Telus I sent you a message but Twitter has a problem. It keeps saying we are trying to verify you and then it can't. Is this how big money talks?

  • Vancouverowls Vancouver Owls™️ (@Vancouverowls) reported from Vancouver, British Columbia

    @WhitecapsFC Telus a company known for terrible customer service and whitecaps known for the exact same thing,a match made in heaven

  • _hudsonny miranda hudson (@_hudsonny) reported from Vancouver, British Columbia

    Who is better than @telus for home WiFi? Currently paying for the most expensive internet that is slow, intermittently down, and has the worst customer service.

  • GauravS19496069 Gaurav Sharma (@GauravS19496069) reported from Surrey, British Columbia

    @Shawhelp I have been out of services from last 48 hours inspite of having electricity at home. Neighborhood is getting services from Telus but shaw seems to not working. Location Fraser heights, Surrey BC. It's so frustrating

  • thatmelanielynn MelanieSerre (@thatmelanielynn) reported from Vancouver, British Columbia

    @TELUS Telus’s US 🇺🇸 Healthcare has absolutely NO PLACE in Canada 🇨🇦 You SUCK Telus!!! #GetTheHellOutOfCanada #TelusSUCKS Telus Health LifePlus program, get ******** out of Canada 🇨🇦 You have NO place here! This is Canada, ai think you got your countries mixed up!

  • Ryansisson7 VWbugNuT (@Ryansisson7) reported from Surrey, British Columbia

    @TELUS How many times do I have to say NO to your co stant barrage of phone calls about switching my service? YOU ARE HARRASING ME. I'm not giving any info to the call center that for all I know is the same call center full of CRA scammer callers. TAKE NO FOR AN ANSWER!

  • johnb45_reid John Reid (@johnb45_reid) reported from Coquitlam, British Columbia

    Why is it that telus doesn't know what it's doing. I pay money to block my phone going out to the internet, except using my own wifi. Then I get repeated emails, texts to connect to telus internet. I guess they just pocket the money as a bonus for themselves. Fix your problem.

  • spawnsteryvr Steven 🇨🇦 ✡️ (@spawnsteryvr) reported from Vancouver, British Columbia

    Why can’t I access my account @TELUSsupport? Broken links, can’t view/manage my account - this is not how you treat customers @TELUS.

  • trackwanderer mama bear 🙈🙉🙊 🏳️‍🌈 (@trackwanderer) reported from Vancouver, British Columbia

    @BigNasty6oh4 I have telus for everything. Service is mostly OK. I find them easy to deal with, but I'm also assertive as **** ( without goimg full Karen on them) what keeps me with them though honestly is the massive discount we get through their deal with our building ( 40% discount)

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • robohorgan Horgan reads Joyce (@robohorgan) reported

    They paid him a big Telus sign in a three-year agreement — unanimous agreement — that we had such power. I didn't see this appalling 1/4

  • PingRD Ross Derewianko (@PingRD) reported from Vancouver, British Columbia

    So @TELUS is doing a #purefiber upgrade in my building, they managed to knock @Novusnow down in half the building. When asked the techs stated "Novus must have a down fiber". I investigated and it turned out to be a loose ethernet cable...

  • ItzBahh Shae (@ItzBahh) reported

    @OUTL4Wofficial Yeah Shaw is terrible I switched to Telus 1gb up and down never going back to Shaw haha

  • FishermaMelvin Fully Vacc’d and Masked for You. (@FishermaMelvin) reported

    @CBCMarkQuinn What? The online doctor service from Telus didn’t work? How can that be? Alberta paid them more than humans!

  • pepesil20310597 pepesilvia (@pepesil20310597) reported

    @TELUS your service people were 2.5 hours late to set up my home service. Weren’t even able to set it up because the fibre line you ran was faulty… great company

  • stephaniepost Stephanie Post (@stephaniepost) reported

    @TELUS so much for customer loyalty. Apparently being a customer for over 15 years does means jacking a monthly cost $84 per month for the SAME service. Time to see how much better your competition is…

  • a_m_s_ns 𝙰.𝙼.𝚂. 🇨🇦 (@a_m_s_ns) reported

    ... Then, at the new provider, I had to wait on the phone a HALF HOUR with Telus tech support, answering question after question, so they could release the number!...

  • akitavirus dr. order hate account (@akitavirus) reported

    i'm with shaw but she's with telus so she's getting nasty ******* lag which afaik as a result of the outage here

  • james82603504 james (@james82603504) reported

    @AskPlayStation 2nd ps5 sleep mode issue. When I got my ps5 I noticed that my cable tv was skipping and freezing. Coincidence? No. I even switched from Shaw to Telus (cable provider Canada)not having connected the two yet. Day one the same problem. Continued->

  • alibi_co Truth + Alibi ******** Co. (@alibi_co) reported

    @TELUS hey, telus...if I could give you a bunch of thumbs down I would. TERRIBLE service OVER AND OVER.