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Telus Outage Report in Maple Ridge, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Maple Ridge, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Maple Ridge, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 49% Internet (49%)
  • 23% Phone (23%)
  • 12% Wi-fi (12%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Live Outage Map Near Maple Ridge, British Columbia

The most recent Telus outage reports came from the following cities: Surrey, Coquitlam, Langley, Coquitlam, and Pitt Meadows.

CityProblem TypeReport Time
Surrey Phone 2 days ago
Surrey Internet 2 days ago
Surrey Wi-fi 3 days ago
Coquitlam Internet 5 days ago
Surrey Internet 5 days ago
Langley Internet 6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Maple Ridge, British Columbia

Latest outage, problems and issue reports in Maple Ridge and nearby locations:

  • DanMachholz
    Dan Machholz (@DanMachholz) reported from Surrey, British Columbia

    @ngreenizan It’s as bad as watching a World Junior game on zoom and everyone has TELUS and one jerk has Shaw…

  • johnb45_reid
    John Reid (@johnb45_reid) reported from Coquitlam, British Columbia

    Why is it that telus doesn't know what it's doing. I pay money to block my phone going out to the internet, except using my own wifi. Then I get repeated emails, texts to connect to telus internet. I guess they just pocket the money as a bonus for themselves. Fix your problem.

  • GauravS19496069
    Gaurav Sharma (@GauravS19496069) reported from Surrey, British Columbia

    @Shawhelp I have been out of services from last 48 hours inspite of having electricity at home. Neighborhood is getting services from Telus but shaw seems to not working. Location Fraser heights, Surrey BC. It's so frustrating

  • johnb45_reid
    John Reid (@johnb45_reid) reported from Coquitlam, British Columbia

    Telus I sent you a message but Twitter has a problem. It keeps saying we are trying to verify you and then it can't. Is this how big money talks?

  • CherylPrior1
    Cheryl B. 🇨🇦 (@CherylPrior1) reported from Langley, British Columbia

    @pnwkate @NatalieLanovill @TELUS Shaw never gives me any trouble, great customer service.

  • ImJustPrinceA
    Prince (@ImJustPrinceA) reported from Port Moody, British Columbia

    I hope Telus goes bankrupt. They call me the day I’m moving to tell me “we can’t provide services until Nov 8.” What ******** am I supposed to do for 2 weeks with no internet? Worst part is they knew it needed to be postponed a week ago. They just didn’t say anything.

  • Ryansisson7
    VWbugNuT (@Ryansisson7) reported from Pitt Meadows, British Columbia

    @TELUS The call-back service doesn't even call my phone it goes directly to my voicemail. What can you do about this disservice to your customers who can only wait on hold an hour to speak with a representative?

  • vicwozniak
    Vic Wozniak (@vicwozniak) reported from Surrey, British Columbia

    @TELUSsupport Telus internet service has been flaky for several weeks now. Wifi connections dropping frequently where signal is “strong”. Surrey 185 street

  • LuvKimber
    Kim (@LuvKimber) reported from Surrey, British Columbia

    So after another 58 minutes on the phone with @TELUS and 47 of that on hold…I get another technician sent to my House…but I have to wait another 4 days and no Manager from @TELUSsupport even bothered to pick up…is it just me?? Or does this happen to every long term customer???

  • yourbcagent
    Anshu Arora (@yourbcagent) reported from Surrey, British Columbia

    @TELUS called yesterday and today. On hold for over 30 minutes and no resolution. No one answered. Why is it so hard to get good #CustomerService

  • kikithekrakra99
    Kiefer Abram (@kikithekrakra99) reported from Surrey, British Columbia

    @BuNdOAVFC @RogersHelps Hey dude... Am switching to telus... Was getting 200-250mbps down on a Saturday night back in February or March ish.... Even better on Sunday nights like 400mbps now this.... Only 50 down... On an medal 200 ft cell tower with rogers/telus etc on it with in 15 ft of direct line1/2

  • jenxrobbins
    Jen Robbins (@jenxrobbins) reported from Surrey, British Columbia

    @TELUSsupport @cycnet I got a notification saying the Telus network is temporarily not available

  • mobius84
    Miles (@mobius84) reported from Surrey, British Columbia

    @TELUSsupport @TELUS do you support the Google Pixel 6 on 5G+ (5G 3500 MHz) yet? I can't get a straight answer from tech support.

  • bigfid25
    Keith Fiddler (@bigfid25) reported from Maple Ridge, British Columbia

    @drex @TELUS That sucks dude

  • bigfid25
    Keith Fiddler (@bigfid25) reported from Maple Ridge, British Columbia

    @drex @TELUS Check that all your cords are plugged in properly, I had this issue 2 weeks ago only to find out one Was unplugged

  • yourbcagent
    Anshu Arora (@yourbcagent) reported from Surrey, British Columbia

    @TELUS how come #CustomerService is sooooo horrible

  • jchoisea
    Juancho (@jchoisea) reported from Coquitlam, British Columbia

    Watching Elvis in Telus and... the ******* box shoot down! It is a shity service right here!!

  • chrismitcheldlr
    Chris Mitchell (@chrismitcheldlr) reported from Coquitlam, British Columbia

    As a Telus Mobile customer, having wifi in the tunnel is a huge plus. You can check bus connections for PoMo or Burquitlam Station without data (which can be spotty after leaving the tunnel).

  • Ryansisson7
    VWbugNuT (@Ryansisson7) reported from Surrey, British Columbia

    @TELUS How many times do I have to say NO to your co stant barrage of phone calls about switching my service? YOU ARE HARRASING ME. I'm not giving any info to the call center that for all I know is the same call center full of CRA scammer callers. TAKE NO FOR AN ANSWER!

  • ericapomme
    Erica Young (@ericapomme) reported from Surrey, British Columbia

    @TylerAnakotta @AlexTheGreatish @nicklmg You should be able to get Telus gigabit fibre, although we’re in kind of the same boat as Nick even with Telus—cuts out a few nights a month, but not with any reliability we can trace potential causes. Overall still good service for the price.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • fn_grandz
    GrandzFN (@fn_grandz) reported

    @FortniteGame did telus fix the alberta connection issue?

  • cloutiness
    H0uman (@cloutiness) reported

    @BNNBloomberg This is truly bad news for Canadians! This is a cable monopoly right there. There are only 2 Internet providers in Vancouver now: evil (Rogers) and eviler (Telus)

  • Digitalmojo123
    Brian (@Digitalmojo123) reported

    @CBCAlerts @CBCNews I’d rather not have a cell service than go back to Rogers/bell/Telus. That’s how horrible of companies they are to deal with.

  • BrowntoBure
    BrowntoBure (@BrowntoBure) reported

    @Todd_316 @ImRealGoode Man I had Shaw for years and it never ******* worked properly and they made excuse after excuse. Telus fixed it. I also consistantly get way better speeds while gaming, for way less than I was ever getting with Shaw.

  • peternowak
    Peter Nowak (@peternowak) reported

    Just had an interesting thought. Bell and Telus don't want Rogers and Shaw merging because it creates problems for them. So what can they do? How about: declare their own merger! The feds couldn't possibly allow both so they would have to block both.

  • TheLifestyleDig
    LifestyleDigs (@TheLifestyleDig) reported

    Telus just cut out the Global BC news signal on a story about St Paul's Hospital. What's with the censorship @TELUS? What does Telus not want their paying customers to find out about the doctors?

  • Dusty186
    Mike Nesbitt 🇨🇦🥶😃 (@Dusty186) reported

    @RobAllan4 Not to mention the extreme downgrading of Shaw level of service down to match Rogers crappy service. I will be jumping to Telus.

  • gojetsgo85
    Nicky (@gojetsgo85) reported

    @VancityReynolds any idea if you're ever going to get @Mintmobile in Canada? We're down to just Rogers Bell and Telus. And won't be long until Telus is gone

  • OverPatriarchy
    OverPatriarchy 🍷😅🌈☘️ (@OverPatriarchy) reported

    @Jane_Munroe_ similar to deregulating utilities in Alberta under Ralph Klein... still no choice... another huge boondoggle that Albertans are still paying for... um an uh... AGT to Telus.. we never learn... #ABPoli #CDNPoli

  • angryablib
    @AngryABLib (@angryablib) reported

    @patriciaannmcd2 @MichelletypoQ @CalamityJayne4 The Phillipines. I've had many calls to Telus service centers, and I ask them where they are located. It's always Phillipines.