Telus outages and service status in Langley, British Columbia

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map

Telus generated 0 outage signals in the last 24 hours around Langley, including 0 direct reports.
The most common problems reported in this area mention Internet, Wi-fi, and Phone.
The most recent signal from this area was received May 21, 11:04 AM EDT.

Internet (60%)
Wi-fi (15%)
Phone (15%)
E-mail (5%)
Total Blackout (5%)

The latest reports from users having issues in Langley come from postal codes V3A .

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Langley, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Langley, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
May 21, 11:40 AM EDT	0	0
May 21, 12:00 PM EDT	0	0
May 21, 12:20 PM EDT	0	0
May 21, 12:40 PM EDT	0	0
May 21, 1:00 PM EDT	0	0
May 21, 1:20 PM EDT	0	0
May 21, 1:40 PM EDT	0	0
May 21, 2:00 PM EDT	0	0
May 21, 2:20 PM EDT	0	0
May 21, 2:40 PM EDT	0	0
May 21, 3:00 PM EDT	0	0
May 21, 3:20 PM EDT	0	0
May 21, 3:40 PM EDT	0	0
May 21, 4:00 PM EDT	0	0
May 21, 4:20 PM EDT	0	0
May 21, 4:40 PM EDT	0	0
May 21, 5:00 PM EDT	0	0
May 21, 5:20 PM EDT	0	0
May 21, 5:40 PM EDT	0	0
May 21, 6:00 PM EDT	0	0
May 21, 6:20 PM EDT	0	0
May 21, 6:40 PM EDT	0	0
May 21, 7:00 PM EDT	0	0
May 21, 7:20 PM EDT	0	0
May 21, 7:40 PM EDT	0	0
May 21, 8:00 PM EDT	0	0
May 21, 8:20 PM EDT	0	0
May 21, 8:40 PM EDT	0	0
May 21, 9:00 PM EDT	0	0
May 21, 9:20 PM EDT	0	0
May 21, 9:40 PM EDT	0	0
May 21, 10:00 PM EDT	0	0
May 21, 10:20 PM EDT	0	0
May 21, 10:40 PM EDT	0	0
May 21, 11:00 PM EDT	0	0
May 21, 11:20 PM EDT	0	0
May 21, 11:40 PM EDT	0	0
May 22, 12:00 AM EDT	0	0
May 22, 12:20 AM EDT	0	0
May 22, 12:40 AM EDT	0	0
May 22, 1:00 AM EDT	0	0
May 22, 1:20 AM EDT	0	0
May 22, 1:40 AM EDT	0	0
May 22, 2:00 AM EDT	0	0
May 22, 2:20 AM EDT	0	0
May 22, 2:40 AM EDT	0	0
May 22, 3:00 AM EDT	0	0
May 22, 3:20 AM EDT	0	0
May 22, 3:40 AM EDT	0	0
May 22, 4:00 AM EDT	0	0
May 22, 4:20 AM EDT	0	0
May 22, 4:40 AM EDT	0	0
May 22, 5:00 AM EDT	0	0
May 22, 5:20 AM EDT	0	0
May 22, 5:40 AM EDT	0	0
May 22, 6:00 AM EDT	0	0
May 22, 6:20 AM EDT	0	0
May 22, 6:40 AM EDT	0	0
May 22, 7:00 AM EDT	0	0
May 22, 7:20 AM EDT	0	0
May 22, 7:40 AM EDT	0	0
May 22, 8:00 AM EDT	0	0
May 22, 8:20 AM EDT	0	0
May 22, 8:40 AM EDT	0	0
May 22, 9:00 AM EDT	0	0
May 22, 9:20 AM EDT	0	0
May 22, 9:40 AM EDT	0	0
May 22, 10:00 AM EDT	0	0
May 22, 10:20 AM EDT	0	0
May 22, 10:40 AM EDT	0	0
May 22, 11:00 AM EDT	0	0
May 22, 11:20 AM EDT	0	0
May 22, 11:40 AM EDT	0	0

May 22: Problems at Telus

Telus is having issues since 09:40 AM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Langley, British Columbia

The most recent Telus outage reports came from the following cities: Surrey, Maple Ridge, Delta, Langley, Aberdeen, and New Westminster.

City	Problem Type	Report Time
Surrey	Internet	1 day ago
Surrey	Internet	2 days ago
Surrey	E-mail	5 days ago
Surrey	Internet	8 days ago
Surrey	Internet	9 days ago
Surrey	Wi-fi	13 days ago

Nearby cities with recent reports

Surrey

3 recent signals

1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Langley, British Columbia

Latest outage, problems and issue reports in Langley and nearby locations:

Ursula Maxwell-Lewis (@YouTravel) reported 2 minutes ago from Surrey, British Columbia
@Shawhelp Thank you for your kind response. I contacted a friend who works for @TELUS . He guided me through resetting some coordinates. Seems okay now. My files show dealing with Patricia approx. a year ago. I'd noted her poor CR then. Twice bitten! 🥺
섹시한 핫도그와 박근혜와(커미) (@yeoncomi) reported 2 minutes ago from Maple Ridge, British Columbia
Why ******** 5g plans and cheap phone plans are only ******* available to businesses Rogers bell telus they have better deal for the businesses
Nigel Cole (@Nigel_Cole59) reported 10 minutes ago from White Rock, British Columbia
@TELUS very rude and defensive clerk working at your Semihamoo mall location in Surrey. She is a young Asian on today at 4pm acting like she owns TELUS and she is a prision guard keeping customers out...unbelievable no other shop as paranoid as TELUS
amu (@Amu3188) reported 13 minutes ago from Surrey, British Columbia
@TELUSsupport Hey there, I am recently switched to TELUS and have some questions can anyone please help me?
Audrey Lobato (@AudreyLobato) reported 14 minutes ago from Surrey, British Columbia
@TELUSsupport So it’s been 2 weeks since I DM’ed contact info with no response. And my @TELUS PikTV and *BOOSTED WIFI are still crap.
Andrew Christopher (@ACmusic_10) reported 16 minutes ago from Surrey, British Columbia
@DWeightm @TELUS @Rogers @Bell @Shawhelp Ok but seriously, **** Shaw too.
Candi Marie (@CandiVanCity24) reported 18 minutes ago from Surrey, British Columbia
@LuckyMobileCan I have been using your service for almost 3 years with no problems until now. Not impressed #luckymobile , you can bet I’ll be going back to a @TELUS plan now 💯! Who else has had issues with #luckymobile . #TELUS treats their customers much better!
Peter Mrakic"The Diplomat"Neph-Rep/Pope/4Palestine (@MrakicCanada) reported 19 minutes ago from White Rock, British Columbia
@steeletalk @TELUS @CKNW if you do not pay a Telus bill they destroy your credit report on exquifax = I hate Telus-fired my sister= **** telus= block me now.
amu (@Amu3188) reported 20 minutes ago from Surrey, British Columbia
@TELUSsupport I recently switched to Telus and having some issues with my account. Could you guys, please help?
Keith Fiddler (@bigfid25) reported 28 minutes ago from Maple Ridge, British Columbia
@drex @TELUS That sucks dude
Keith Fiddler (@bigfid25) reported 39 minutes ago from Maple Ridge, British Columbia
@drex @TELUS Check that all your cords are plugged in properly, I had this issue 2 weeks ago only to find out one Was unplugged
Curtis Wiebe (@DivisionW) reported 40 minutes ago from Surrey, British Columbia
@TELUSsupport this is a massive 3G/LTE/5G outage across the lower mainland. Both TELUS & Public Mobile accounts affected. Is this an internal issue? Or external forces?
HeliConnect (@iheliconnet) reported 43 minutes ago from Delta, British Columbia
@TELUSsupport been on hold for 30 minutes. Soon as a delta cable/eastlink gets a bit higher speed I’m so gone. We have a total outage. No acknowledgment on Telus’s past othervthan leave you on hold. Could at least put a notice out or something! SUCKS!!!
Rob Bahd (@robbahd) reported 44 minutes ago from Delta, British Columbia
@RobShaw_BC @VaughnPalmer @TELUS So these call center agents are Telus employees? Adding agents to answer over a million calls is not going to solve the problem. A supplementary online system would have helped.
Kenneth A Lush (@Kennethalush) reported 47 minutes ago from Surrey, British Columbia
@telus sent me my cable bill on Christmas morning. **** you Telus!
Nic Amaya (@Nic_Amaya) reported 50 minutes ago from Maple Ridge, British Columbia
@asisports @TELUSsupport @TELUS Wow incredible! @TELUS should definitely compensate you! At least 1 week per day that you have endured this! That’d be almost 6 months free service... outrageous!
Tee (@Life_is_2_Long) reported 51 minutes ago from Delta, British Columbia
@stuhunter Sounds awful!! Hope it works out! Once, someone walked into Telus & bought 2 new phones + plans on my account Telus store even had them on camera but gave me a really hard time about my dispute. I suspected it was maybe store employee or friend. #frustrating
Taylor (@seeking_Taylor) reported 53 minutes ago from Delta, British Columbia
And now I need to deal with Telus mobility. Frustrating really because I’ve been a loyal mobility and home TV customer for over 15 years and it all seems like a massive rip off.
DaleCadeau (@DaleCadeau) reported 55 minutes ago from Delta, British Columbia
@DrGurdeepParhar As a member of Telus Life Plus, I am jumping no queues. All medical procedures I receive are outside of Telus & are in the MSP “lottery” to receive health care. I don’t have a family Doctor so how can keeping me out of visiting emergency or walk in clinics hurt the system?
Audrey Lobato (@AudreyLobato) reported 58 minutes ago from Surrey, British Columbia
@TELUS @TELUSsupport after a 14 hr work day, all my husband wants to do is watch a playoff hockey game. Your PikTV is garbage and there is absolutely no customer support available.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

Thundercat 🇨🇦🇷🇺 (@Thundercattttt0) reported 8 minutes ago
@TruthFringe @BlueJays If you tell Bell about the Telus offer, they'll drop your bill. Just claim you got a flyer lol. It's the same service, so I don't get why Bell is DOUBLE since they get subsidies from the govt for internet.
TannisBell🦋 (@TannisBell1) reported 14 minutes ago
@TheJen73 @ABDanielleSmith @kevinolearytv This is a hostile invasion. People do not want this **** in 🇨🇦. Telus is developing two massive AI data centres in Vancouver, spanning a combined footprint of roughly 477,000 square feet and utilizing over 126 megawatts of power.
Mamma Bear🇨🇦 (@islgalwrites) reported 16 minutes ago
@Rogers customer service is the worst. Even worse than Telus and that’s saying a lot. Time to switch services.
Jackie Seidel, PhD (@JackieSeidel1) reported 18 minutes ago
the background. He said so many people in the call centre were sick with COVID infections. And at work. Does that sound like good working conditions respecting quality of life. Never mind nonhuman life. TELUS exists to make profit. That’s all.
Serge B. 🍷⚖️🇮🇱 (@stock_guy1) reported 25 minutes ago
@JMHfreeze @TELUS No wonder the company is struggling. It's customer service is HORRIBLE, and that's being polite!!
Zaptor999 ♻️ (@zaptor999) reported 26 minutes ago
@TELUS @TELUSsupport Please stop throttling Public mobile service to death. It's really unusable now. I can't even use Amazon app because you throttle the photos and videos in it.
Shredder152 (@shredder152) reported 26 minutes ago
Sigh…. On hold with Telus for over a 1/2 hr - on the second call today!!! Piss-poor service - which, along with ridiculously high cost, is why I’m cancelling!!
BeenThereDoneThat🇨🇦 (@Stowe48953061) reported 30 minutes ago
@PeterKellyBC My personal experience is that they can’t manage their telus communication services very well..so I wish they would fix what they already have, before adding more.
Richard L. Bennett (@RichardLBennett) reported 32 minutes ago
To hell with Data Centres. Damn Telus. Curse Telus.
canuckgirl43 (@SCraig434343) reported 35 minutes ago
@unclehaver Telus outsourced all call centers only ones left on canada areca few supervisors ...**** @TELUS