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Telus Outage Report in Langley, British Columbia

Why is my Telus service not working?

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The latest reports from users having issues in Langley come from postal codes V3A .

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Langley, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Langley, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 48% Internet (48%)
  • 23% Phone (23%)
  • 13% Wi-fi (13%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 5% Total Blackout (5%)

Live Outage Map Near Langley, British Columbia

The most recent Telus outage reports came from the following cities: Surrey, Langley, New Westminster, and Pitt Meadows.

CityProblem TypeReport Time
Surrey Phone 6 hours ago
Surrey Internet 7 hours ago
Surrey Wi-fi 1 day ago
Surrey Internet 3 days ago
Langley Internet 4 days ago
Langley Internet 4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Langley, British Columbia

Latest outage, problems and issue reports in Langley and nearby locations:

  • yourbcagent
    Anshu Arora (@yourbcagent) reported from Surrey, British Columbia

    @TELUS called yesterday and today. On hold for over 30 minutes and no resolution. No one answered. Why is it so hard to get good #CustomerService

  • DanMachholz
    Dan Machholz (@DanMachholz) reported from Surrey, British Columbia

    @ngreenizan It’s as bad as watching a World Junior game on zoom and everyone has TELUS and one jerk has Shaw…

  • kikithekrakra99
    Kiefer Abram (@kikithekrakra99) reported from Surrey, British Columbia

    @BuNdOAVFC @RogersHelps Hey dude... Am switching to telus... Was getting 200-250mbps down on a Saturday night back in February or March ish.... Even better on Sunday nights like 400mbps now this.... Only 50 down... On an medal 200 ft cell tower with rogers/telus etc on it with in 15 ft of direct line1/2

  • dharnid
    Dharni D (@dharnid) reported from Surrey, British Columbia

    @TELUS your internet plan offers are more expensive on your website than on the phone (customer service) . Why did you even spend money on a website? Could’ve saved than money and passed it on to the customers :)

  • GauravS19496069
    Gaurav Sharma (@GauravS19496069) reported from Surrey, British Columbia

    @Shawhelp I have been out of services from last 48 hours inspite of having electricity at home. Neighborhood is getting services from Telus but shaw seems to not working. Location Fraser heights, Surrey BC. It's so frustrating

  • bigfid25
    Keith Fiddler (@bigfid25) reported from Maple Ridge, British Columbia

    @drex @TELUS Check that all your cords are plugged in properly, I had this issue 2 weeks ago only to find out one Was unplugged

  • ericapomme
    Erica Young (@ericapomme) reported from Surrey, British Columbia

    @TylerAnakotta @AlexTheGreatish @nicklmg You should be able to get Telus gigabit fibre, although we’re in kind of the same boat as Nick even with Telus—cuts out a few nights a month, but not with any reliability we can trace potential causes. Overall still good service for the price.

  • jenxrobbins
    Jen Robbins (@jenxrobbins) reported from Surrey, British Columbia

    @TELUSsupport @cycnet I got a notification saying the Telus network is temporarily not available

  • DaleCadeau
    DaleCadeau (@DaleCadeau) reported from Delta, British Columbia

    @DrGurdeepParhar As a member of Telus Life Plus, I am jumping no queues. All medical procedures I receive are outside of Telus & are in the MSP “lottery” to receive health care. I don’t have a family Doctor so how can keeping me out of visiting emergency or walk in clinics hurt the system?

  • paul_wb_wtf
    Paul Barraclough (@paul_wb_wtf) reported from Delta, British Columbia

    Hey @TELUS @TELUSsupport Stop billing people for wireless service from the time you ship the SIM cards and then put them in regular mail. I’m not paying for a week of service on 4 lines while Canada Post gets around to delivering them.

  • yourbcagent
    Anshu Arora (@yourbcagent) reported from Surrey, British Columbia

    @TELUS how come #CustomerService is sooooo horrible

  • bigfid25
    Keith Fiddler (@bigfid25) reported from Maple Ridge, British Columbia

    @drex @TELUS That sucks dude

  • kikithekrakra99
    Kiefer Abram (@kikithekrakra99) reported from Delta, British Columbia

    @RogersHelps is ****ing rogers down again!!! You sucks Rogers! 🤟 Goodbye rogers here I come telus next week Tuesday

  • mobius84
    Miles (@mobius84) reported from Surrey, British Columbia

    @TELUSsupport @TELUS do you support the Google Pixel 6 on 5G+ (5G 3500 MHz) yet? I can't get a straight answer from tech support.

  • vicwozniak
    Vic Wozniak (@vicwozniak) reported from Surrey, British Columbia

    @TELUSsupport Telus internet service has been flaky for several weeks now. Wifi connections dropping frequently where signal is “strong”. Surrey 185 street

  • RitchWorld
    RitchWorld (@RitchWorld) reported from New Westminster, British Columbia

    Had a good talk with .@Shawhelp this weekend. After 20+ years of service, they played the greed game and didn’t want to talk. Called @TELUS and so happy to talk and worked a fabulous deal. father in law is happy as he will be saving $600/ year on home internet, cable and phone.

  • Brad604
    Brad Atchison (@Brad604) reported from New Westminster, British Columbia

    Anyone else having Koodo/Telus issues right now?

  • kikithekrakra99
    Kiefer Abram (@kikithekrakra99) reported from Delta, British Columbia

    @TELUSsupport is there an outage of telus home services in the crescent beach area of #SurreyBC? Dads tv not wrking.. Not near him too

  • JefferySimpson
    Jeffery Simpson (@JefferySimpson) reported from Surrey, British Columbia

    In the midst of moving @telus decided to cancel my internet installation appointment and now they’re booked up until next month. I organized this like clockwork and I need it for work.

  • LuvKimber
    Kim (@LuvKimber) reported from Surrey, British Columbia

    So after another 58 minutes on the phone with @TELUS and 47 of that on hold…I get another technician sent to my House…but I have to wait another 4 days and no Manager from @TELUSsupport even bothered to pick up…is it just me?? Or does this happen to every long term customer???

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Karchy0
    Karchwurst (@Karchy0) reported

    @telusmobility you may have the worst customer service in the industry…I’ve been on and off hold for the past 2 hours and still can’t get this issue resolved…at least Telus “Cares about me” *cue the Muzak*

  • Elija_Hell
    DaddyspankU (@Elija_Hell) reported

    @TELUS biggest piece of **** company ever existed. Spends all of their customers money to hire cute little animals for manipulative marketing than treats its customers like ******* ****. Pieces of ****. Horrible company, horrible employees. Destroying Canada.. ******* thieves..

  • WilwinWon
    Won Wilwin (@WilwinWon) reported

    @SoMersVick Shaw here too,dont want rogers telus or bell. This is a win for greedy corporations and a huge loss for Canadians.We now have 3providers and no competition. It should have never happened to much power will be corrupted its inevitable.

  • feswickd
    $cavenger | 20%er (@feswickd) reported

    Well it’s happening again. @TELUS internet worked for a few hours yesterday and was dead again this morning. No explanation as to why or timetable for a fix, no response to my DM. Wife and I have to leave home to get internet access. Unbelievable

  • Elija_Hell
    DaddyspankU (@Elija_Hell) reported

    @Ahaz_Zamani @TELUS @TELUSsupport **** Telus. Telus will scam you and steal your ******* money.. they are absolutely corrupt pieces of ****

  • Cory_Babstock
    Cory Babstock (@Cory_Babstock) reported

    Got a call from @telus tonight. They were offering me an "awesome" deal for being a loyal customer. The deal was to add a line for $10.... problem is, all four of us have lines already and I don't think Dexter needs a phone... So, then Dee told them maybe we could look at…

  • AlanBailward
    Alan Bailward (@AlanBailward) reported

    Me going through a stupid voice assistant trying to speak to a @TELUSsupport person: PERSON! REPRESENTATIVE! Telus automated system: Let me text you a link to our awesome virtual assistant. I just want to talk to a human. After all that an estimated hour to talk to a human 😠

  • MilonUnlocker
    Milon Hossain (@MilonUnlocker) reported

    🇨🇦   Canada ICloud Remove Service On  Sold By BESTBUY Sold By ROGERS Sold BY BELL Sold BY TELUS Best Success   Time 7/20 Days  Success 90℅ To 99%

  • nejsnave
    jennifer evans 🇵🇸 (@nejsnave) reported from The Beaches, Ontario

    We can't even summon enough public pressure to get Bell Telus and Rogers to flip the switch to allow mobile service in the TTC, something they could do in hours, after A CHILD DIED during an assault at a station. After all these stories about "safety" .

  • mitchc45856190
    SonicDude (@mitchc45856190) reported

    @TELUSsupport @PrasadYEG Telus ADT Support is the worst call centre I’ve have ever experienced. Call number prompts not acknowledged, agents wasting 5 minutes verifying identify only to find their system frozen and can’t schedule a dispatch call. Their call back service when on hold calls go to voicemail