Telus Outage Report in Langley, British Columbia
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Langley come from postal codes V3A and V1M.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Langley, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Langley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
-
Internet (48%)
-
Phone (28%)
-
Wi-fi (10%)
-
TV (6%)
-
E-mail (5%)
-
Total Blackout (4%)
Live Outage Map Near Langley, British Columbia
The most recent Telus outage reports came from the following cities: Vancouver, Langley, Surrey, Maple Ridge, Delta and Port Coquitlam.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver |
Internet | |
| Vancouver |
TV | |
| Vancouver |
Wi-fi | |
| Langley |
Internet | |
| Vancouver |
Phone | |
| Vancouver |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Langley, British Columbia
Latest outage, problems and issue reports in Langley and nearby locations:
-
Michael Smit
(@msmit) reported
from
Vancouver, British Columbia
@telus my gigabit internet is now 25mb. It has been atrocious for over a year - see the history of Speedtest results above. I have several key video calls late tonight and this is too much of a risk. Please help.
-
Dharni D
(@dharnid) reported
from
Surrey, British Columbia
@TELUS your internet plan offers are more expensive on your website than on the phone (customer service) . Why did you even spend money on a website? Could’ve saved than money and passed it on to the customers :)
-
Sue🇨🇦 😎🍺
(@SuzieCanuck) reported
from
Vancouver, British Columbia
@lumme_s @VsFan Don't disagree but my sister on Telus say the same...telecom just **** us over...where Where's the government?
-
Quinn Mell-Cobb
(@QuinnMellCobb) reported
from
Vancouver, British Columbia
@Shawhelp Myself and two other people (all with university educations) were unable to figure out how to install it, and now I’m paying for a service I’m not receiving. Come fix this immediately or I’m going back to @TELUS.
-
****&Span1745
(@cleanrag) reported
from
Vancouver, British Columbia
@TELUSsupport 82 year old mom has relied on ADT for 20 years, Telus has left her vulnerable. 3 times this week I've called, 45 minutes of listening to telus ad after telus ad. Her landline & personal protection device is also with Telus 🙄 50 yr+ customer. We're looking for a new provider 👍
-
Cam Cavers
(@camcavers) reported
from
Vancouver, British Columbia
@wanless64 @gregeh I get discounts as a Telus contractor but honestly my ISP is cheaper and faster. 500mbps up/down for $65/month…
-
Karla كارلا جبيلي (she/her)
(@asianhabibti) reported
from
Vancouver, British Columbia
Hassled 3 different customer service people from Telus on the phone for an hour and a half and got my monthly phone/cable/internet bill down $80. It pays to be a Pain In The ***.
-
Gustavo Lin | 林偉綸
(@Gusslin) reported
from
Vancouver, British Columbia
Still habing issues with @TELUS wireless. Currently with 3G on my iPhone 12 pro max.
-
Jeffery Simpson
(@JefferySimpson) reported
from
Surrey, British Columbia
In the midst of moving @telus decided to cancel my internet installation appointment and now they’re booked up until next month. I organized this like clockwork and I need it for work.
-
Dave Pasin
(@dave_pasin) reported
from
Vancouver, British Columbia
@entwistled is CEO of @telus perhaps worst company in Canada. More interested in PR & virtue signalling than actually serving customers. Inept, bureaucratic, misleading, hopelessly horrid customer service & actually bankrupt of purpose & direction. Avoid this clown show of a co!
-
Keith Fiddler
(@bigfid25) reported
from
Maple Ridge, British Columbia
@drex @TELUS Check that all your cords are plugged in properly, I had this issue 2 weeks ago only to find out one Was unplugged
-
Quinn Mell-Cobb
(@QuinnMellCobb) reported
from
Vancouver, British Columbia
@Shawhelp Myself and two other people (all with university educations) were unable to figure out how to install it, and now I’m paying for a service I’m not receiving. Make this right immediately or I’m going back to @TELUS.
-
Erica Young
(@ericapomme) reported
from
Surrey, British Columbia
@TylerAnakotta @AlexTheGreatish @nicklmg You should be able to get Telus gigabit fibre, although we’re in kind of the same boat as Nick even with Telus—cuts out a few nights a month, but not with any reliability we can trace potential causes. Overall still good service for the price.
-
Kim
(@LuvKimber) reported
from
Surrey, British Columbia
So after another 58 minutes on the phone with @TELUS and 47 of that on hold…I get another technician sent to my House…but I have to wait another 4 days and no Manager from @TELUSsupport even bothered to pick up…is it just me?? Or does this happen to every long term customer???
-
Gustavo Lin | 林偉綸
(@Gusslin) reported
from
Vancouver, British Columbia
Still having issues with @TELUS wireless
-
Ross Derewianko
(@PingRD) reported
from
Vancouver, British Columbia
So @TELUS is doing a #purefiber upgrade in my building, they managed to knock @Novusnow down in half the building. When asked the techs stated "Novus must have a down fiber". I investigated and it turned out to be a loose ethernet cable...
-
Keith Fiddler
(@bigfid25) reported
from
Maple Ridge, British Columbia
@drex @TELUS That sucks dude
-
SGC Dream a little. Dream a lot.
(@SamGorC) reported
from
Vancouver, British Columbia
I love how Telus wears "we have the best customer service" on its sleeve and it still billed me AFTER I CUT MY SERVICE. I hate your service even more without even using it. That's a new low for a company in my books.
-
Jana Angela Neria
(@jamneria) reported
from
Vancouver, British Columbia
@FidoSolutions We're okay thanks, we've gone to @TELUS after that horrible experience with you guys.
-
Diane S. Baker
(@dianesbaker1) reported
from
Vancouver, British Columbia
@Zpdoodaa Beginning of this thread, “I formed an off shore company….”. Why? As an American I assumed you work in the US. Off shore entities are created for tax avoidance purposes. TELUS is a network provider in western Canada. Have an off shore LLC used to allow a Chinese partner. Booted.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
-
Robert Slade
(@rslade) reported
After fighting with @TELUS @TELUSsupport and @koodo for a month and a half, I *FINALLY* got Gloria's number ported over to a cell phone. And *ONE DAY* after they finally got the service working, the phone is now suddenly saying "Unregistered SIM."
-
Chest Rockwell
(@Chest_Rockwell7) reported
@KyleTWN I've used both Telus and Bell, Bell's reception was always noticeably better, and I find their customer service I comparably better
-
TELUS Support
(@TELUSsupport) reported
@denpea2 Hi there! We do not have an active outage that affects the TELUS Connect app, are you still having the issue? If yes, what happens when you try to use the app?
-
Serge Geoffroy
(@yamadorishitate) reported
@TELUS Probably because they get sucked in by deals for new customers. Afterwards your customer service stinks. I can’t wait to leave.
-
Jack johnson
(@Jackjoh17103723) reported
@TELUS Telus sucks
-
CJ Ireland
(@ireland_89) reported
@KarlOesch @GarilynMMorris @TELUS Or 50% of my territory (central Alberta). The service gets worse every day. I pay way too much for my phone to only work half the time.
-
Matt Izyk
(@IzykMatt) reported
@TELUS @TELUSsupport Got an email saying you support Canadians, Community and the Planet. Maybe start with offering more affordable phone plans to the community and I will buy into what your saying! I just switched to @Bell_Support, they offered a far more affordable option!
-
Jared Rashid
(@JaredRashid6) reported
Trying to get @TELUS to setup a service, bill correctly or even just call back when they say they will is an impossible feat. Nice work team.
-
living
(@livinginavanVI) reported
@TELUS @TELUSsupport I am getting fed up with your auto-calls calling my number and there is no dam answer. It disconnects. That is harassment. If it continues I'll be calling the @crtc and putting in a complaint.
-
Lindsay Brown
(@Lidsville) reported
@matpVI @VanIslandHealth @crystalmundypsy The BC govt forgot to warn itself. Perhaps it thought Telus would just fix it.