Telus

Telus Outage Report in Langley, British Columbia

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The latest reports from users having issues in Langley come from postal codes V1M and V3A.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Langley, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Langley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Langley, British Columbia 12/28/2025 10:15

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Langley, British Columbia

The most recent Telus outage reports came from the following cities: Surrey, Vancouver, Delta, Langley, Port Coquitlam, Maple Ridge and New Westminster.

Loading map, please wait...
City Problem Type Report Time
CanadaSurrey E-mail
CanadaSurrey Internet
CanadaVancouver Phone
CanadaVancouver Internet
CanadaVancouver E-mail
CanadaDelta Phone

Community Discussion

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Telus Issues Reports Near Langley, British Columbia

Latest outage, problems and issue reports in Langley and nearby locations:

  • JNcustoms John_D_Nguyen(one tru Anu RA) (@JNcustoms) reported from Surrey, British Columbia

    @TELUS your Surrey internet connection provider is compromised, filing a privacy breach lawsuit against you **** 3 times no I’ve raised the issue of my accounts bein hacked 3 times being hung up on 3 times you’ll feel my disapproval of unsecured services provided to public.

  • dave_pasin Dave Pasin (@dave_pasin) reported from Vancouver, British Columbia

    @Bzubyk @TELUS If you’ve ever had an issue with this horrid Telcom, you’d understand how bureaucratic & truly Inept they actually are. This isn’t really all that surprising when you team an inept co with an obviously feckless bureaucracy

  • dave_pasin Dave Pasin (@dave_pasin) reported from Vancouver, British Columbia

    @maxfawcett You haven’t lived until you’ve had to deal with Telus customer service. A vacation in hell would be more pleasant than dealing with the abomination that is @Telus

  • sapessi Stefano Buliani (@sapessi) reported from Vancouver, British Columbia

    I get that there's a new version of the Pik TV app for Android and you are excited for the to update, @TELUS. But unless it's absolutely necessary, forcing me to upgrade or quit when I launch the app is the worst experience!

  • dave_pasin Dave Pasin (@dave_pasin) reported from Vancouver, British Columbia

    @PaulDoroshenko Except @Telus is far from an expert at much of anything. Their reputation is horrid at most everything. Even their own employees acknowledge how bad they are.

  • Aanshik1 aanshik1 (@Aanshik1) reported from Vancouver, British Columbia

    @TELUSsupport I have sent you a DM about my ongoing internet connection dropping issues with Telus internet with my case details, kindly respond to my DM, thanks.

  • rxstephanie Stephanie Hahn (@rxstephanie) reported from Vancouver, British Columbia

    @steeletalk I found out via media...I am so very upset as we have been asking to be included and “radio silence” and then “boom” media drops this important info? We don’t have unlimited staffing and people like @TELUS to help us man the phones...why no notice to supposed front liners ! Sigh

  • mmgreid Mark the Teacher (@mmgreid) reported from Vancouver, British Columbia

    @CBCStephenQuinn just last week I had another awful call with @TELUS over the the 50% hike in my monthly home services bill. Loyalty discounts just don’t exist in the #telecom sector and they REALLY should.

  • dave_pasin Dave Pasin (@dave_pasin) reported from Vancouver, British Columbia

    @Bzubyk We all know it’s drivel damage control written by a PR hack. What it didn’t say was how they were going to remedy to situation. Probably because that cost $ & everyone knows @Telus is loathe to spend $ on much but virtue signalling PR campaigns.

  • JNcustoms John Duong Nguyen(“Anu RA”) (@JNcustoms) reported from Surrey, British Columbia

    @NortonSoft Telus is compromised got hijack for my pin before even getting to use it. Neighbor has access to my phone now posing as me wtf. Please advise...“HA!”©™Deploy&Desist.N0W

  • dave_pasin Dave Pasin (@dave_pasin) reported from Vancouver, British Columbia

    @kboyd05 Good luck. Took 1.5 hrs to deal with @TELUS yesterday to deal with an over billing issue. On any given day, Telus is possibly the worst company in Canada to deal with. Bureaucratic, unresponsive, inept, and that’s just the start.

  • dave_pasin Dave Pasin (@dave_pasin) reported from Vancouver, British Columbia

    @richardzussman @TELUS couldn’t organize its way out of one car parade. A truly horrid company. It’s no wonder this clown show was a failure. The govt should’ve known how bad Telus was before allowing them to undertake the task. It’s no wonder it failed. Relying on Telus is abysmal organization

  • dave_pasin Dave Pasin (@dave_pasin) reported from Vancouver, British Columbia

    @casper5803 @richardzussman @TELUS where are they getting these agents so quickly? Great if they actually can, however, the reality remains where are they getting them & why werent they deployed yesterday when it became obvious their ineptitude was creating huge issues?

  • CiaraHempseed Ciara Hempseed (@CiaraHempseed) reported from Vancouver, British Columbia

    I’m just far too exhausted. I’ve exhausted every option other than going to Er st Paul’s And it’s just blah The doctor on Telus health app felt all bad last night

  • SamGorC SGC Dream a little. Dream a lot. (@SamGorC) reported from Vancouver, British Columbia

    I swear, putting me on hold for so long when I phone you to cancel my internet service just reinforces the fact that I want to leave. Like do they think it's a tactic so people get impatient and hang up? Really Telus?

  • dave_pasin Dave Pasin (@dave_pasin) reported from Vancouver, British Columbia

    @keithbaldrey Good for @Telus to remedy the issue with the call centres and finding ppl to man the phones. Just curious why Telus can’t respond to actual customer concerns that quickly & remedy issues that arise. Funny how that works.

  • robbahd Rob Bahd (@robbahd) reported from Delta, British Columbia

    @RobShaw_BC @VaughnPalmer @TELUS So these call center agents are Telus employees? Adding agents to answer over a million calls is not going to solve the problem. A supplementary online system would have helped.

  • BrandonCrowe97 Brandon Crowe *Burner (@BrandonCrowe97) reported from Pitt Meadows, British Columbia

    @SamsungMobileCA @RogersHelps Pissed off fans are bad for business. Hey Rogers, remember a couple years ago when I left you? Then when I left Telus and came back 2 MOs ago? Hey Samsung, you ever heard of Huawei? Keep pissing off your Fan Edition base.......

  • dave_pasin Dave Pasin (@dave_pasin) reported from Vancouver, British Columbia

    @keithbaldrey If youve ever had to deal with @Telus you’d know this fiasco is par for the course. On a good day Telus is in a tight battle for one of the worst customer service, unresponsive, bureaucratic co’s in the country, on a bad day you get what happened.

  • randomdh Don Hoglund (@randomdh) reported from Surrey, British Columbia

    Telus email transition to google what a bloody headache @TELUSsupport @ShawInfo might be time for change Telus cost is way too much with zero help

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • baronjutter Jbutt (@baronjutter) reported

    @timescolonist Lol who has a GP?? Emergency rooms are overwhelmed because its the only healthcare many can get. No GP's, useless telus app, turned away at clinics. Where else to go?

  • darkdragon8888 Troy T (@darkdragon8888) reported

    @TELUS @TELUSsupport Also @UPS Canada is involved. Never delivered the package. Never gave a note. They say it just gets sent back to Telus and no penalty or accountability anywhere. What kind of service is this?

  • Jolzie2 @Jolzie (@Jolzie2) reported

    Tomorrow I will not have internet until I can find internet provider who can service my home! Hopefully @TekSavvyBuzz can get one on Telus technicians to come in my home and set me up with EDSL. I will order my internet on the 20th of this month. Wish me good luck.

  • darkdragon8888 Troy T (@darkdragon8888) reported

    "Escalations" managers are jokes at @TELUS @TELUSsupport They try to call you back @ inconvenient times. They don't solve your problem. I've called 2 separate people multiple times and they just straight up don't return your call. As long as they are getting paid I'm sure it's ok

  • leepalisoc Lee (@leepalisoc) reported

    @iPhoneinCanada Mine’s included with TELUS’s Optik TV, but I’m kind of deciding if I should switch to another streaming service now. This kind of greed, while continuing to offer crap, is getting ridiculous.

  • TwoMooches Two Mooches (@TwoMooches) reported

    @MJmcnult @rupasubramanya I’ve heard Telus is equally bad at managing post-death accounts. The lack of ability for telecoms to handle the situation professionally causes unnecessary and prolonged grief for families.

  • xinzaixinjiapo Xin(しん) (@xinzaixinjiapo) reported

    @shiroizora Appen, Telus, OneForma, most of these kinda companies pay salary in USD only via Payoneer. And exchange rate is really bad😥

  • christyconde Christy Conde (@christyconde) reported

    @lowfive_ @TELUS That is absolutely and utterly ridiculous. Every other shop and restaurant I go to manage to pay it no problem. I understand for small businesses. Yet another example of giant corporations who are thriving right now punishing the middle and lower class for their own profits.

  • TheStrange1989 Tom (@TheStrange1989) reported

    @Berndthoughts @TELUSsupport Oh yeah in all my dealings with Telus I’ve always felt like their number one customer, especially when they call me every month trying to sell me a home security system and a landline telephone. I super appreciate it.

  • kirbiebaxter Kirbie Lizzie (@kirbiebaxter) reported

    Just woke from a bad dream. Some guy with green painted face asked my name and then told me he was going to kill me. Please speed it up, Telus people. Because I can’t sleep anymore.