Telus Outage Report in Langley, British Columbia
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The latest reports from users having issues in Langley come from postal codes V2Z and V3A.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Langley, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Langley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (58%)
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Phone (18%)
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Wi-fi (10%)
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TV (7%)
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Total Blackout (4%)
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E-mail (3%)
Live Outage Map Near Langley, British Columbia
The most recent Telus outage reports came from the following cities: Vancouver, Port Coquitlam, Surrey, Langley, New Westminster, Maple Ridge, Pitt Meadows and Aberdeen.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Total Blackout | ||
| Internet | ||
| Phone | ||
| TV | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports Near Langley, British Columbia
Latest outage, problems and issue reports in Langley and nearby locations:
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James Cobalt
(@James_Cobalt) reported
from
Surrey, British Columbia
@TheSamanthaMack @TELUS @JoshRimer @evilyn_13 @MistressTdotnet @AnnaLeeVRX When I had similar issues with Rogers, on a wired LAN they sent a tech to test signal and such. He replaced a splitter (for the visual cable), plugged me into it, and the issue was resolved.
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Steven 🇨🇦 ✡️
(@spawnsteryvr) reported
from
Vancouver, British Columbia
@TransLink The problem here is that Shaw, at best, is free for 1/2 hour if you’re not one of their customers. Telus (what’s in Metro Vancouver taxis) would’ve been better. That’s actually free.
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Aaron Gurney
(@aarongurney) reported
from
Vancouver, British Columbia
@TELUS I am having a frustrating time trying to call you guys to purchase Internet service from you. My call has been dropped 3 times and the call-back feature is no longer available. Please make it right.
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BdblE
(@MsYouDoYou) reported
from
Vancouver, British Columbia
Every single time I have to talk to @TELUSsupport (often) it’s a great experience. I know people have TELUS issues but I am consistently pleased with their service and not enough people say positive things on this yelling machine.
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HeliConnect
(@iheliconnet) reported
from
Delta, British Columbia
@TELUSsupport been on hold for 30 minutes. Soon as a delta cable/eastlink gets a bit higher speed I’m so gone. We have a total outage. No acknowledgment on Telus’s past othervthan leave you on hold. Could at least put a notice out or something! SUCKS!!!
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Alexi
(@MsAlexi) reported
from
Vancouver, British Columbia
@TELUSsupport @TELUS When you’ve been using PureFibre internet for over 4 years and to find out that the new home you’re moving into does not have PureFibre even though the website and TELUS support confirmed that we have it, is a shitty to find out on your moving day 👎 1/2
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River B^#!$ Meowjin
(@MeowjinBoo) reported
from
Vancouver, British Columbia
@smashforwarddoc @TELUS @STORYHIVE Oh damn the project won. Grats!
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James
(@jimmybee604) reported
from
Vancouver, British Columbia
@TELUS wrote me a letter than opened with a self praise paragraph about how they won awards and how great they are. In the second paragraph they told me my bill is going up $10/month. What type of BS customer outreach is this. #crappytelecom #big3monopoly
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Steven 🇨🇦
(@spawnsteryvr) reported
from
Vancouver, British Columbia
@TELUSsupport This is very odd. Some email is coming through but I know not all. Sent a test message from Gmail to TELUS, which was slow in receiving but I did get. Also just received one from something I subscribe to but still a minimum of 2 emails outstanding.
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Johnson
(@Schmidt_show) reported
from
Maple Ridge, British Columbia
@Shawhelp My wifi is off sending this tweet because it is slow. I’m asking telus how there optik cable install is going because all we can get for tv and Internet is Shaw. We’ve had nothing but troubles w/ wifi, cable and billing.
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BdblE
(@MsYouDoYou) reported
from
Vancouver, British Columbia
I really enjoy @TELUS as a company and have so very few issues with them or their services. I hope to heck when we move we can get fibre optic tho because it’s not workable in this townhouse and it’s annoying af.
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Francisco Gomez
(@fjgomezl) reported
from
Vancouver, British Columbia
TELUSsupport @TELUS Pik tv not working at the worst possible time @oscars2019
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Kimberley Bowie
(@KimABowie) reported
from
Vancouver, British Columbia
@Ian_A_MacDonald @jodyvance @TELUS I’m so sorry. Telus is brutal and overcharges me every month. And customer service is abysmal.
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Stefan Hawes
(@hawes) reported
from
Vancouver, British Columbia
Discovering a problem with the modern world. When your Internet goes down and you have to wait a couple of days for someone to come by to fix it, you’re also without TV, movies, and music. Might just have to read in silence. @TELUS
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Brad Thiessen
(@Zharphyn) reported
from
Maple Ridge, British Columbia
@TELUS @TELUSsupport @TELUSBusiness I just had the most unpleasant CSR experiences of my life, dealing with your CSRs. The names they gave me were ‘Joe’ and ‘Lovly’. Extremely rude and unhelpful. I even asked for a supervisor, and was refused.
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Camy Ng
(@ckmng8) reported
from
Vancouver, British Columbia
Breaking down language barriers! I want to subtitle everything! @DustinJez @FCLEdu #transform2030 #microsofteducation #microsofteduca #telus #microsoftvan #wemovement #vancouver #BCEd #learning #SD43 #professionaldevelopment #****
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Mark Breslaw
(@MarkBreslaw) reported
from
Vancouver, British Columbia
@TELUSsupport I did call the sales team and was hung up on so I do t want to call in again. I would like to be treated like a customer TELUS wants to keep. Please tell me what iPhone options are available for the same deal I already received a confirmation for less than a week ago
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Jody Vance
(@jodyvance) reported
from
Vancouver, British Columbia
@rxstephanie @Yankoster @TELUSsupport @TELUS I will give them a chance to fix what's happened. Having my bill jump by $20 a month, without reason, is sketchy.
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Alexi
(@MsAlexi) reported
from
Vancouver, British Columbia
@TELUSsupport I understand that scheduling and servicing takes time. However, we’ve been a TELUS customer for a long time and for a communication company, communication could be greatly improved. Now we wait... and looking at other providers that could get us connected ASAP. 3/3
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Jennifer West
(@Westjet007) reported
from
Vancouver, British Columbia
I seriously recommend that people NOT get services with @Shawhelp. They don't keep their word and customer service is atrocious. Telus is your better option.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Michael Russell 🌻
(@mrussellphoto) reported
@PeterVogel Pretty sure my provider is on the Telus network and it is about the same here. Maybe 1-2 bars outside, rare to get any indoors. 2FA via text can be a real pain!
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Sameer Apte
(@SameerApteMD) reported
@TELUSsupport Recently transferred two numbers from VoIP to telus. Short codes for sms verification are not enabled for either number. Please enable short codes. I Have called and waited on hold to sort out this issues 3 times over 5 hours. So instead I'm trying this way...
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Ty S
(@calgarycoder) reported
Has anyone else recently upgraded to Telus fibre? How was your experience? Mine has been less than stellar. Two weeks later and I still can't use the app to control wifi in the house after multiple support calls.
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Engr. Alex Hernandez
(@itsmealexmigz) reported
@TELUS has the worst service for internet. I am a loyal customer for 4yrs, and then they take your line for a new client, leaving my family without net for 3days and it’s still counting I’ll change into another ISP if they won’t compensate us for the inconvenience they caused.
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Christa Eisbrenner
(@eischrista) reported
Hey @TELUS I got a text this evening with my new pin # and I knew I was in trouble. Since I joined my husband with a Telus family plan last September you have cut my service and tried to recirculate my number 4 times. I knew I was in trouble so I called 611. The rep couldn’t
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Christa Eisbrenner
(@eischrista) reported
done nothing to say I don’t want my phone number anymore. I am so tired of the wasted time and effort every couple of months to regain the phone number I pay for. @TELUS you need to fix this or pay me out for the rest of my contract. Enough already.
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TanyaK
(@TaLoKend) reported
Seriously @TELUS @TELUSsupport your app to manage channels has been down all day. Do you not monitor this stuff? Why the heck am I paying for low level service?
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Kirsten Alyssa 🪴🤍
(@kirsten__alyssa) reported
@KrawcH_ @TELUS I hate them lol. Finally done with their stupid company
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Christa Eisbrenner
(@eischrista) reported
find my account and said he would give me a callback in 5-10 minutes. That was two hours ago. I now have no service. AGAIN. I can’t call. It will take me hours of waiting at a @TELUS call centre for you to give me my number back, AGAIN. It’s not that plans are cheap. I have
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Bradley Finlayson
(@GingerFin92) reported
Thinking about switching back over to Telus when I get back to work. This is unbelievable. Another day of trying to log into my account with Koodo and their website keeps being super slow. @koodo