Telus Outage Report in Langley, British Columbia

Problems in the last 24 hours in Langley, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Langley, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (49%)
• Phone (23%)
• Wi-fi (12%)
• TV (7%)
• E-mail (5%)
• Total Blackout (4%)

Live Outage Map Near Langley, British Columbia

The most recent Telus outage reports came from the following cities: Surrey, Langley, New Westminster, and Pitt Meadows.

City	Problem Type	Report Time
Surrey	Phone	3 days ago
Surrey	Internet	3 days ago
Surrey	Wi-fi	4 days ago
Surrey	Internet	6 days ago
Langley	Internet	7 days ago
Langley	Internet	7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Langley, British Columbia

Latest outage, problems and issue reports in Langley and nearby locations:

• 
  Audrey Lobato (@AudreyLobato) reported 8 seconds ago from Surrey, British Columbia

  @TELUS @TELUSsupport after a 14 hr work day, all my husband wants to do is watch a playoff hockey game. Your PikTV is garbage and there is absolutely no customer support available.

• 
  Sadia Pannun (@sadia_74) reported 1 minute ago from Surrey, British Columbia

  anyone else feel as though Telus customer Service has gone completely in the toilet!!!! @TELUS

• 
  Nigel Cole (@Nigel_Cole59) reported 2 minutes ago from White Rock, British Columbia

  @TELUS have tried twice to buy accessories at your Semihamoo mall in Surrey location. The rude/useless asian girl at the door does everything to discourage business, wants a full explanation of why you wish to enter. What nonsense. Finished with TELUS.

• 
  trevor (@vancitytrevor) reported 13 minutes ago from New Westminster, British Columbia

  @TELUSsupport Lol u reply 24hrs later wow. Thats horrible @TELUS

• 
  amu (@Amu3188) reported 19 minutes ago from Surrey, British Columbia

  @TELUSsupport I recently switched to Telus and having some issues with my account. Could you guys, please help?

• 
  Captain Tom E. Foote (@captainfoote) reported 20 minutes ago from Surrey, British Columbia

  For 8 business days - I have had the worst customer experience with @TELUS and @TELUSsupport - Anyone win yet?

• 
  Dr. Pete Poovanna (@poovannact) reported 27 minutes ago from New Westminster, British Columbia

  @TELUSsupport I have a TELUS home account, why do I need to provide another verification for mobile services. I am not comfortable to provide SIN via phone.. This service person called from India.

• 
  amu (@Amu3188) reported 29 minutes ago from Surrey, British Columbia

  @TELUSsupport Hey there, I am recently switched to TELUS and have some questions can anyone please help me?

• 
  Nigel Cole (@Nigel_Cole59) reported 36 minutes ago from White Rock, British Columbia

  @TELUS very rude and defensive clerk working at your Semihamoo mall location in Surrey. She is a young Asian on today at 4pm acting like she owns TELUS and she is a prision guard keeping customers out...unbelievable no other shop as paranoid as TELUS

• 
  Sadia Pannun (@sadia_74) reported 36 minutes ago from Surrey, British Columbia

  @Telus horrendous customer service. parent with dementia and you make things such a nightmare when calling for help #disgusting #garbage #pathetic

• 
  Candi Marie (@CandiVanCity24) reported 43 minutes ago from Surrey, British Columbia

  @LuckyMobileCan I have been using your service for almost 3 years with no problems until now. Not impressed #luckymobile , you can bet I’ll be going back to a @TELUS plan now 💯! Who else has had issues with #luckymobile . #TELUS treats their customers much better!

• 
  Christian Newman 👨🏻‍💻 (@XianNewman) reported 43 minutes ago from Surrey, British Columbia

  @vchan @TELUS Nothing compares! If you need help resolving any issues let me know and I’ll do my best to help.

• 
  Andrew Christopher (@ACmusic_10) reported 46 minutes ago from Surrey, British Columbia

  @DWeightm @TELUS @Rogers @Bell @Shawhelp Ok but seriously, **** Shaw too.

• 
  Curtis Wiebe (@DivisionW) reported 50 minutes ago from Surrey, British Columbia

  @TELUSsupport this is a massive 3G/LTE/5G outage across the lower mainland. Both TELUS & Public Mobile accounts affected. Is this an internal issue? Or external forces?

• 
  섹시한 핫도그와 박근혜와(커미) (@yeoncomi) reported 51 minutes ago from Maple Ridge, British Columbia

  Why ******** 5g plans and cheap phone plans are only ******* available to businesses Rogers bell telus they have better deal for the businesses

• 
  Vic (@vicvirk) reported 52 minutes ago from Maple Ridge, British Columbia

  @wingsnation @ShawInfo We just moved into a new neighbourhood, #Telus never ran service into it so we are stuck with using Shaw... Today I used Shaw's call back service, they called back in 20 mins, recording said I was in "Position 1" in the queue and it still took 1 hr 15 min to speak with someone.

• 
  Christian Newman 👨🏻‍💻 (@XianNewman) reported 52 minutes ago from Surrey, British Columbia

  @vchan @TELUS Let me know if they’re unable to resolve your issue and I’d be happy to help.

• 
  Amanda S W♡ (@AmandaSW87) reported 53 minutes ago from Delta, British Columbia

  @AmyBeeman @TELUSsupport @TELUS This actually makes me really mad. I’ve been a customer for nearly 20 yrs...&all I see is pricing going up when other companies are way less. Currently $95/m for 3Gbs of data, like wtf.😳 It’s like MURDER to me. I need to upgrade but don’t have the patience to call & negotiate.

• 
  Troy Weatherly (@troysweather) reported 56 minutes ago from Delta, British Columbia

  @TELUSsupport I did not realize that y'all replied to this. 13 @telus reps later they had my confirm a second piece of ID and baba-bing bada-boom, it was fixed just like that. But the crazy part was me having to explain my "issue" to every single rep that I was transferred to.

• 
  Audrey Lobato (@AudreyLobato) reported 59 minutes ago from Surrey, British Columbia

  @TELUSsupport So it’s been 2 weeks since I DM’ed contact info with no response. And my @TELUS PikTV and *BOOSTED WIFI are still crap.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ryan Macpherson (@RyanMacMuff) reported 6 minutes ago

  @TELUS @TELUS, we are approaching 2 years since one of your contracted technicians drilled into our sprinkler system causing extensive water damage to our strata. When will our strata see the $75000 reimbursed? Work this out between yourself + the contractor. Give us our $ back now.

• 
  x-SalTrey’s Diamonds (49-27-6) (@MattyPlumz) reported 6 minutes ago

  Pretty ******* sad when you have 2 bars of @TELUS bullshit cell phone service and yet still can’t stream anything…….I think it’s time you guys upgrade your **** already. I’m so done with you. I’m signing with @RogersMobileCa in November. Thanks for 20 years of nothing #Telus

• 
  Robin Wilde (@TheWildeRobin) reported 7 minutes ago

  On hold to Telus and it's sort of reassuring to know that even in fluffy Canada, customer service lines are still ****.

• 
  Tong (@Tong80471395) reported 11 minutes ago

  Informatica World 2022 Showcases Customer Adoption of the IDMC . Customers Volvo, Pepsi, ADT, Telus and FreddieMac to share Cloud Modernization success with IDMC at Informatica's annual customer conference Informatica...

• 
  Valerie (@sean_valerie) reported 16 minutes ago

  So we have a remote internet service from @TELUS .This weekend it wasn’t working so we called for service and it is working now. Great service except we found out our hub is a Huawei. They supplied the equip, we just pay for the service. 1/2

• 
  Ryan Macpherson (@RyanMacMuff) reported 17 minutes ago

  @TELUS We are approaching 2 years since one of your contracted technicians drilled into our sprinkler system causing extensive water damage to our strata. When will our strata see the $75000 reimbursed? Work this out between yourself + the contractor. Give us our $ back now.

• 
  Darren Shadzy (@shadzy99) reported 17 minutes ago

  @peternowak @TELUS @Videotron Will we only get service in French?

• 
  DanielleJN (@DanielleJN4) reported 20 minutes ago

  @TELUSsupport if I lose out watching the rest of my hockey game because your wifi suddenly slowed down and I had to stop watching on laptop and now I can’t get the app to to work on my iPad this will be the end of my Telus service period. The constant issues Are not acceptable

• 
  Ryan Macpherson (@RyanMacMuff) reported 21 minutes ago

  @TELUS We are approaching 2 years since one of your contracted technicians drilled into our sprinkler system causing extensive water damage to our strata. When will our strata see the $75000 reimbursed? Work this out between yourself + the contractor. Give us our $ back now.

• 
  Tia W (@UsernameTia) reported 23 minutes ago

  @Shawhelp @ShawInfo I'm 5 seconds from transferring to telus.... your customer service is terrible