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Telus outages and service status in Langley, British Columbia

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • Telus generated 1 outage signal in the last 24 hours around Langley, including 1 direct report.
  • The most common problems reported in this area mention Internet, Phone, and Wi-fi.
  • The most recent signal from this area was received Apr 8, 8:43 PM EDT.
  • 59% Internet (59%)
  • 14% Phone (14%)
  • 11% Wi-fi (11%)
  • 8% TV (8%)
  • 5% E-mail (5%)
  • 3% Total Blackout (3%)

The latest reports from users having issues in Langley come from postal codes V3A and V1M .

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Langley, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Langley, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 9: Problems at Telus

Telus is having issues since 11:00 AM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Langley, British Columbia

The most recent Telus outage reports came from the following cities: Langley, Surrey, Aberdeen, New Westminster, and Pitt Meadows.

CityProblem TypeReport Time
Langley Phone 15 hours ago
Surrey Internet 2 days ago
Langley Phone 2 days ago
Aberdeen Phone 2 days ago
Langley Internet 2 days ago
Surrey Internet 3 days ago

Nearby cities with recent reports

Surrey

3 recent signals

2 days ago
New Westminster

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Langley, British Columbia

Latest outage, problems and issue reports in Langley and nearby locations:

  • sadia_74
    Sadia Pannun (@sadia_74) reported from Surrey, British Columbia

    @Telus horrendous customer service. parent with dementia and you make things such a nightmare when calling for help #disgusting #garbage #pathetic

  • kikithekrakra99
    Kiefer Abram (@kikithekrakra99) reported from Delta, British Columbia

    @RogersHelps is ****ing rogers down again!!! You sucks Rogers! 🤟 Goodbye rogers here I come telus next week Tuesday

  • DaleCadeau
    DaleCadeau (@DaleCadeau) reported from Delta, British Columbia

    @DrGurdeepParhar As a member of Telus Life Plus, I am jumping no queues. All medical procedures I receive are outside of Telus & are in the MSP “lottery” to receive health care. I don’t have a family Doctor so how can keeping me out of visiting emergency or walk in clinics hurt the system?

  • bigfid25
    Keith Fiddler (@bigfid25) reported from Maple Ridge, British Columbia

    @drex @TELUS That sucks dude

  • TallPaulsLife
    Tall Paul 'Mr Vancouver' (@TallPaulsLife) reported from Surrey, British Columbia

    Well @TELUS once again your service is sub par on so many level

  • robbahd
    Rob Bahd (@robbahd) reported from Delta, British Columbia

    @RobShaw_BC @VaughnPalmer @TELUS So these call center agents are Telus employees? Adding agents to answer over a million calls is not going to solve the problem. A supplementary online system would have helped.

  • ACmusic_10
    Andrew Christopher (@ACmusic_10) reported from Surrey, British Columbia

    @DWeightm @TELUS @Rogers @Bell @Shawhelp Ok but seriously, **** Shaw too.

  • stuball6251
    Stuart Dickson (@stuball6251) reported from New Westminster, British Columbia

    @MelissaLMRogers @jstweedie Post a sign ShiftWorker Absolutely No Canvassing or Solicitation Used to work shift work, if some one ignored sign it was sometimes worth it to give them hell (and see who/what they were hawking) Telus and Shaw cable salesmen were the worst.

  • yeoncomi
    섹시한 핫도그와 박근혜와(커미) (@yeoncomi) reported from Maple Ridge, British Columbia

    Why ******** 5g plans and cheap phone plans are only ******* available to businesses Rogers bell telus they have better deal for the businesses

  • MrakicCanada
    Peter Mrakic"The Diplomat"Neph-Rep/Pope/4Palestine (@MrakicCanada) reported from White Rock, British Columbia

    @steeletalk @TELUS @CKNW if you do not pay a Telus bill they destroy your credit report on exquifax = I hate Telus-fired my sister= **** telus= block me now.

  • AudreyLobato
    Audrey Lobato (@AudreyLobato) reported from Surrey, British Columbia

    @TELUS @TELUSsupport after a 14 hr work day, all my husband wants to do is watch a playoff hockey game. Your PikTV is garbage and there is absolutely no customer support available.

  • DanMachholz
    Dan Machholz (@DanMachholz) reported from Surrey, British Columbia

    @ngreenizan It’s as bad as watching a World Junior game on zoom and everyone has TELUS and one jerk has Shaw…

  • Nigel_Cole59
    Nigel Cole (@Nigel_Cole59) reported from White Rock, British Columbia

    @TELUS have tried twice to buy accessories at your Semihamoo mall in Surrey location. The rude/useless asian girl at the door does everything to discourage business, wants a full explanation of why you wish to enter. What nonsense. Finished with TELUS.

  • ProfLalonde
    Patrick C. Lalonde (@ProfLalonde) reported from New Westminster, British Columbia

    @reporteremma Telus, Bell, and Rogers played these games in Windsor, Ontario (where I formerly lived) for years. The only solution I found was them adding a note / rule on my account that I wasn’t liable for roaming in Michigan. But it’s annoying having to call to back out charges. Frustrating

  • captainfoote
    Captain Tom E. Foote (@captainfoote) reported from Surrey, British Columbia

    For 8 business days - I have had the worst customer experience with @TELUS and @TELUSsupport - Anyone win yet?

  • chadrissanen
    Chad Rissanen (@chadrissanen) reported from Surrey, British Columbia

    @Shawhelp what is happening with the outages here? It’s been a month long of bad service/ no service this is ridiculous! #telus

  • Brad604
    Brad Atchison (@Brad604) reported from New Westminster, British Columbia

    Anyone else having Koodo/Telus issues right now?

  • BrandonCrowe97
    Brandon Crowe *Burner (@BrandonCrowe97) reported from Pitt Meadows, British Columbia

    @SamsungMobileCA @RogersHelps Pissed off fans are bad for business. Hey Rogers, remember a couple years ago when I left you? Then when I left Telus and came back 2 MOs ago? Hey Samsung, you ever heard of Huawei? Keep pissing off your Fan Edition base.......

  • Amu3188
    amu (@Amu3188) reported from Surrey, British Columbia

    @TELUSsupport I recently switched to Telus and having some issues with my account. Could you guys, please help?

  • Nic_Amaya
    Nic Amaya (@Nic_Amaya) reported from Maple Ridge, British Columbia

    @asisports @TELUSsupport @TELUS Wow incredible! @TELUS should definitely compensate you! At least 1 week per day that you have endured this! That’d be almost 6 months free service... outrageous!

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • HockeymomAB
    Hockeymomlife (@HockeymomAB) reported

    @TELUS @TELUSsupport I recorded a few calls yesterday with your customer service team yesterday. Pretty shocking. Terrible service. Fraud. Selling a service you aren’t providing. 👎🏻

  • jaimepern
    Jaime (@jaimepern) reported

    Realizing they are exactly the same, who is slightly less awful for home internet/tv, Telus or Rogers? My Telus deal is up so I’m trying to decide what to do but I also need someone to tell me what to do.

  • HockeymomAB
    Hockeymomlife (@HockeymomAB) reported

    @TELUS @TELUSsupport trying to contact a tech this morning because the camera you installed is a piece of garbage. Your customer retention won’t help. So…..do I just cancel all of my services??

  • AngelStein732
    Inuinnaq Kendal (@AngelStein732) reported

    @TELUSsupport A couple of days too late to ask. But the issue only lasted 2 or 3 hours. It was interesting because I was telling one of my plane spotter friends in the US, and even Verizon (a partner of Telus?) was giving him issues on and off the same day.

  • mary_willatt
    Mary Willatt (@mary_willatt) reported

    @jaimepern we have Rogers and I have no complaints but a lot of neighbors report fairly frequent outages with their Telus but that might be just an issue with where we're situated

  • HeyItsCherrry
    HeyItsCherry (@HeyItsCherrry) reported

    @jaimepern You'll get better internet with Telus... but their customer service is pretty dogshit - slightly worse than Rogers/Shaw. Call Rogers, tell them you're a telus customer and ask what they'll offer you to switch. Take that, call Telus - leverage it for a great deal.

  • shelleymachon
    Shelley Machon (@shelleymachon) reported

    Telus Internet has no customer support. On hold for over 2 hours. Placed a callback and it disconnected. Time to go to Starlink

  • AnoliefoNonso
    Nonso Anoliefo (@AnoliefoNonso) reported

    @TELUSsupport I can provide any information you need for this to be cleared once. I might not like my new provider but Telus pushed a loyal customer away.

  • brentbythelake
    Brent by the Lake (@brentbythelake) reported

    @TELUS @TELUSsupport I am really wanting to cancel a Telus service. I have made several phone calls over a three month period. Still getting billed for the service and not able to cancel. @CRTCeng -why do these big companies get away with this. Cancelling should be one click.

  • sumhotdumbitch
    professional sidechick (@sumhotdumbitch) reported

    Who do I gotta **** at Telus cuz damn that bill ain’t it???? 😭