Telus Outage Report in Langley, British Columbia

Problems in the last 24 hours in Langley, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Langley, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (48%)
• Phone (23%)
• Wi-fi (12%)
• TV (7%)
• E-mail (5%)
• Total Blackout (4%)

Live Outage Map Near Langley, British Columbia

The most recent Telus outage reports came from the following cities: New Westminster, Langley, Surrey, and Pitt Meadows.

City	Problem Type	Report Time
New Westminster	Phone	4 hours ago
Langley	Internet	16 hours ago
Surrey	Phone	4 days ago
Surrey	Internet	4 days ago
Surrey	Wi-fi	5 days ago
Surrey	Internet	7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Langley, British Columbia

Latest outage, problems and issue reports in Langley and nearby locations:

• 
  Ursula Maxwell-Lewis (@YouTravel) reported 2 minutes ago from Surrey, British Columbia

  @Shawhelp Thank you for your kind response. I contacted a friend who works for @TELUS . He guided me through resetting some coordinates. Seems okay now. My files show dealing with Patricia approx. a year ago. I'd noted her poor CR then. Twice bitten! 🥺

• 
  Mrs. Stregger (@owljustteach) reported 9 minutes ago from Langley, British Columbia

  Hey @TELUS and @cibc you made it possible for a hacker to steal our phone number and then use it to etransfer money out of our bank account. Wow. You let us down BIG TIME. #security #stolenidentity #identitytheft

• 
  Andrew Christopher (@ACmusic_10) reported 10 minutes ago from Surrey, British Columbia

  @DWeightm @TELUS @Rogers @Bell @Shawhelp Ok but seriously, **** Shaw too.

• 
  Christian Newman 👨🏻‍💻 (@XianNewman) reported 11 minutes ago from Surrey, British Columbia

  @vchan @TELUS Let me know if they’re unable to resolve your issue and I’d be happy to help.

• 
  Candi Marie (@CandiVanCity24) reported 14 minutes ago from Surrey, British Columbia

  @LuckyMobileCan I have been using your service for almost 3 years with no problems until now. Not impressed #luckymobile , you can bet I’ll be going back to a @TELUS plan now 💯! Who else has had issues with #luckymobile . #TELUS treats their customers much better!

• 
  Nigel Cole (@Nigel_Cole59) reported 22 minutes ago from White Rock, British Columbia

  @TELUS very rude and defensive clerk working at your Semihamoo mall location in Surrey. She is a young Asian on today at 4pm acting like she owns TELUS and she is a prision guard keeping customers out...unbelievable no other shop as paranoid as TELUS

• 
  Audrey Lobato (@AudreyLobato) reported 22 minutes ago from Surrey, British Columbia

  @TELUS @TELUSsupport after a 14 hr work day, all my husband wants to do is watch a playoff hockey game. Your PikTV is garbage and there is absolutely no customer support available.

• 
  Sadia Pannun (@sadia_74) reported 22 minutes ago from Surrey, British Columbia

  @Telus horrendous customer service. parent with dementia and you make things such a nightmare when calling for help #disgusting #garbage #pathetic

• 
  Troy Weatherly (@troysweather) reported 26 minutes ago from Delta, British Columbia

  @TELUSsupport I did not realize that y'all replied to this. 13 @telus reps later they had my confirm a second piece of ID and baba-bing bada-boom, it was fixed just like that. But the crazy part was me having to explain my "issue" to every single rep that I was transferred to.

• 
  amu (@Amu3188) reported 28 minutes ago from Surrey, British Columbia

  @TELUSsupport Hey there, I am recently switched to TELUS and have some questions can anyone please help me?

• 
  Vic (@vicvirk) reported 32 minutes ago from Maple Ridge, British Columbia

  @wingsnation @ShawInfo We just moved into a new neighbourhood, #Telus never ran service into it so we are stuck with using Shaw... Today I used Shaw's call back service, they called back in 20 mins, recording said I was in "Position 1" in the queue and it still took 1 hr 15 min to speak with someone.

• 
  Dr. Pete Poovanna (@poovannact) reported 34 minutes ago from New Westminster, British Columbia

  @TELUSsupport I have a TELUS home account, why do I need to provide another verification for mobile services. I am not comfortable to provide SIN via phone.. This service person called from India.

• 
  Christian Newman 👨🏻‍💻 (@XianNewman) reported 45 minutes ago from Surrey, British Columbia

  @vchan @TELUS Nothing compares! If you need help resolving any issues let me know and I’ll do my best to help.

• 
  Audrey Lobato (@AudreyLobato) reported 48 minutes ago from Surrey, British Columbia

  @TELUSsupport So it’s been 2 weeks since I DM’ed contact info with no response. And my @TELUS PikTV and *BOOSTED WIFI are still crap.

• 
  Nigel Cole (@Nigel_Cole59) reported 48 minutes ago from White Rock, British Columbia

  @TELUS have tried twice to buy accessories at your Semihamoo mall in Surrey location. The rude/useless asian girl at the door does everything to discourage business, wants a full explanation of why you wish to enter. What nonsense. Finished with TELUS.

• 
  Amanda S W♡ (@AmandaSW87) reported 52 minutes ago from Delta, British Columbia

  @AmyBeeman @TELUSsupport @TELUS This actually makes me really mad. I’ve been a customer for nearly 20 yrs...&all I see is pricing going up when other companies are way less. Currently $95/m for 3Gbs of data, like wtf.😳 It’s like MURDER to me. I need to upgrade but don’t have the patience to call & negotiate.

• 
  섹시한 핫도그와 박근혜와(커미) (@yeoncomi) reported 52 minutes ago from Maple Ridge, British Columbia

  Why ******** 5g plans and cheap phone plans are only ******* available to businesses Rogers bell telus they have better deal for the businesses

• 
  amu (@Amu3188) reported 53 minutes ago from Surrey, British Columbia

  @TELUSsupport I recently switched to Telus and having some issues with my account. Could you guys, please help?

• 
  Sadia Pannun (@sadia_74) reported 56 minutes ago from Surrey, British Columbia

  anyone else feel as though Telus customer Service has gone completely in the toilet!!!! @TELUS

• 
  Tall Paul 'Mr Vancouver' (@TallPaulsLife) reported 59 minutes ago from Surrey, British Columbia

  Well @TELUS once again your service is sub par on so many level

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ishita Mohit Verma (@IshitaVerma01) reported 3 minutes ago

  @TELUSsupport @TELUS is it so hard for you guys to fix a bill? Its been months. So many long calls. Horrible customer service. I wish I could just end the services in a blink. So freaking mad right now. Every single time falsely assured. @ShawInfo resolved promptly every time.

• 
  Spencer Bennett (@spencerbennett1) reported 5 minutes ago from Parkland County, Alberta

  I called @TELUSsupport to make a change on my account. The recording encouraged me to use the Telus App or website to make the changes, and warned that I could be charged a fee to talk to a real person. Is it standard practice to charge customers to talk to customer service?

• 
  Jason (@LL_Cool_J11) reported 7 minutes ago

  @spencerbennett1 @TELUSsupport Telus customer service has exhaustingly long waiting times. My wife won't let me switch though...

• 
  Kelsey Sproat 💕 (@BecomingKelsey) reported 10 minutes ago

  @EternalBlueSix @SaskTel SaskTel didn't have the phone I wanted 11 years ago so I moved over to Telus and have never looked back... Just better all round.

• 
  roni (@ronologist) reported 10 minutes ago

  @hospitalvespers oh god never mind then. telus made me do that of all places, jumped through all the hoops and it's still not updated. they just broke my spirit

• 
  EyeRise (@eyeriseca) reported 10 minutes ago

  Hey @TELUS please stop sending canvassers to my house to sell me fibre optic internet. You destroyed part of my yard putting it the cable. The last thing I’m going to do is support you for it.

• 
  Markets, Options & more📈 (@Markets_Options) reported 13 minutes ago

  Hey @Telus @TELUSsupport I need to speak to someone around he VP level or your Head of Customer Service, right now? I’ve been at the store, as they told me to, since 12:45pm. They said they needed me to go to the store to resolve a complex issue and they would call me at 1:10pm

• 
  Wynne Palmer (@WynnePalmer) reported 15 minutes ago

  You know considering how many people use a computer to make a living, I'd like to ask why there is no explanation from anyone (particularly service providers) of the system wide internet failure yesterday and ongoing ... 🤬 @TELUSsupport @TELUS

• 
  Victims of Capitalism Memorial (@NunoRamallho) reported 15 minutes ago

  @TELUS your customer service is such garbage. It's virtually impossible to reach an agent. I made the mistake of purchasing a mobility plan but I'm switching back to my old provider right away.

• 
  Markets, Options & more📈 (@Markets_Options) reported 15 minutes ago

  @TELUSsupport Hey Telus. I need to speak to someone around he VP level or your Head of Customer Service, right now? I’ve been at the store, as they told me to, since 12:45pm. They said they needed me to go to the store to resolve a complex issue and they would call me at 1:10pm