Telus Outage Report in Langley, British Columbia
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Langley come from postal codes V3A.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Langley, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Langley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 24: Problems at Telus
Telus is having issues since 03:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
-
Internet (51%)
-
Phone (22%)
-
Wi-fi (10%)
-
TV (7%)
-
E-mail (6%)
-
Total Blackout (4%)
Live Outage Map Near Langley, British Columbia
The most recent Telus outage reports came from the following cities: New Westminster, Surrey, Vancouver, Langley, Pitt Meadows and Maple Ridge.
| City | Problem Type | Report Time |
|---|---|---|
 New Westminster |
TV | |
| Surrey |
TV | |
| Vancouver |
Internet | |
| Langley |
Internet | |
| Vancouver |
Internet | |
| Surrey |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Langley, British Columbia
Latest outage, problems and issue reports in Langley and nearby locations:
-
Keith Fiddler
(@bigfid25) reported
from
Maple Ridge, British Columbia
@drex @TELUS That sucks dude
-
Cam Cavers
(@camcavers) reported
from
Vancouver, British Columbia
@wanless64 @gregeh I get discounts as a Telus contractor but honestly my ISP is cheaper and faster. 500mbps up/down for $65/month…
-
Erica Young
(@ericapomme) reported
from
Surrey, British Columbia
@TylerAnakotta @AlexTheGreatish @nicklmg You should be able to get Telus gigabit fibre, although we’re in kind of the same boat as Nick even with Telus—cuts out a few nights a month, but not with any reliability we can trace potential causes. Overall still good service for the price.
-
mama bear
(@trackwanderer) reported
from
Vancouver, British Columbia
So glad we got DAZN for the singular reason that Telus has too many ridiculous problems.
-
Diane S. Baker
(@dianesbaker1) reported
from
Vancouver, British Columbia
@Zpdoodaa Beginning of this thread, “I formed an off shore company….”. Why? As an American I assumed you work in the US. Off shore entities are created for tax avoidance purposes. TELUS is a network provider in western Canada. Have an off shore LLC used to allow a Chinese partner. Booted.
-
Gustavo Lin | 林偉綸
(@Gusslin) reported
from
Vancouver, British Columbia
Still having issues with @TELUS wireless
-
Karla كارلا جبيلي (she/her)
(@asianhabibti) reported
from
Vancouver, British Columbia
Hassled 3 different customer service people from Telus on the phone for an hour and a half and got my monthly phone/cable/internet bill down $80. It pays to be a Pain In The ***.
-
Ross Derewianko
(@PingRD) reported
from
Vancouver, British Columbia
So @TELUS is doing a #purefiber upgrade in my building, they managed to knock @Novusnow down in half the building. When asked the techs stated "Novus must have a down fiber". I investigated and it turned out to be a loose ethernet cable...
-
Dan Machholz
(@DanMachholz) reported
from
Surrey, British Columbia
@ngreenizan It’s as bad as watching a World Junior game on zoom and everyone has TELUS and one jerk has Shaw…
-
Cam Cavers
(@camcavers) reported
from
Vancouver, British Columbia
@Atomos @Cinecraig Or Edmonton. I knew a guy there who was a network engineer at Telus and wore shorts on casual Friday EVERY week of the year, because his new boss once said “at least this shorts nonsense will end in winter” in earshot of the guy.
-
Jim Gordon
(@jimgordontv) reported
from
Vancouver, British Columbia
Hey @TELUS about to make my 3rd call in 3 weeks to @TELUSsupport about Optik/PVR problems! #telus
-
Gustavo Lin | 林偉綸
(@Gusslin) reported
from
Vancouver, British Columbia
Still habing issues with @TELUS wireless. Currently with 3G on my iPhone 12 pro max.
-
Keith Fiddler
(@bigfid25) reported
from
Maple Ridge, British Columbia
@drex @TELUS Check that all your cords are plugged in properly, I had this issue 2 weeks ago only to find out one Was unplugged
-
Peter Meiszner
(@PeterMeiszner) reported
from
Vancouver, British Columbia
Is @Novusnow down AGAIN for anyone else in Yaletown? Super frustrating- second time in a month. Going to have to seriously consider switching to @TELUS or @Shawhelp - major problem when you’re working from home.
-
Jana Angela Neria
(@jamneria) reported
from
Vancouver, British Columbia
@FidoSolutions We're okay thanks, we've gone to @TELUS after that horrible experience with you guys.
-
Dharni D
(@dharnid) reported
from
Surrey, British Columbia
@TELUS your internet plan offers are more expensive on your website than on the phone (customer service) . Why did you even spend money on a website? Could’ve saved than money and passed it on to the customers :)
-
RitchWorld
(@RitchWorld) reported
from
New Westminster, British Columbia
Had a good talk with .@Shawhelp this weekend. After 20+ years of service, they played the greed game and didn’t want to talk. Called @TELUS and so happy to talk and worked a fabulous deal. father in law is happy as he will be saving $600/ year on home internet, cable and phone.
-
****&Span1745
(@cleanrag) reported
from
Vancouver, British Columbia
@TELUSsupport 82 year old mom has relied on ADT for 20 years, Telus has left her vulnerable. 3 times this week I've called, 45 minutes of listening to telus ad after telus ad. Her landline & personal protection device is also with Telus 🙄 50 yr+ customer. We're looking for a new provider 👍
-
Kim
(@LuvKimber) reported
from
Surrey, British Columbia
So after another 58 minutes on the phone with @TELUS and 47 of that on hold…I get another technician sent to my House…but I have to wait another 4 days and no Manager from @TELUSsupport even bothered to pick up…is it just me?? Or does this happen to every long term customer???
-
Jen Robbins
(@jenxrobbins) reported
from
Surrey, British Columbia
@TELUSsupport @cycnet I got a notification saying the Telus network is temporarily not available
Telus Issues Reports
Latest outage, problems and issue reports in social media:
-
•ɐpɐɹɐu 🦻🏼💫
(@Binkuwa) reported
@Shawhelp Your technician didn't show up today either. Too bad I liked shaw! I might go with @TELUS if they can guarantee internet connection by today or tomorrow.
-
Cameron Young
(@CameronJY71) reported
from
Edmonton, Alberta
Tonight I learned that Canada 🇨🇦 has THEE worse cell phone provider companies/plans! This is a issue that NEEDS to be fixed AND talked about more! These companies and plans are PIRACY! Laws HAVE to be made! #Rogers #Telus #Bell
-
=Winter Photo=
(@WinterPhoto2006) reported
@INFJAngie He has already 1,600 Starlink satellites in orbit. That number will grow; SpaceX has filed paperwork for up to 42,000 satellites for the constellation. As we have here @TELUS internet or nothing (even fibre optic in town is slow), I cannot work online with it - we need better!
-
DallasEakinsHair
(@eakins_hair) reported
@Coenen87 @TELUS @TELUSsupport I had to do that once with Rogers, on the phone for 3 plus hours and kept getting passed around cause no one knew how to resolve my issue
-
M 🇵🇸🎃👻💀🕸
(@vogueing) reported
@mapleservo I do this with Telus every 2-3 years. We all do it. It sucks but it keeps the bills low.
-
Gabriel Laflamme
(@GabrielLaflamme) reported
@TELUSsupport I have been a proud customer of Telus since 8 years now, but today’s call with a representative has disappointed me so much. I’m seriously thinking about changing to another company.
-
Mike Hariwongsanupap
(@mikehariwong) reported
@Novusnow East Vancouver Telus building is down . Maybe time to switch to Telus or other firm. Seem like the whole service area is down from DT to Via and Surrey ? Now the contract make sense for company
-
Lesley Ewing
(@EwingLesley) reported
Beware the switch from copper to fibre optic via Telus! All emails lost in switchover, problems with phone (phone now resolved, but has new static), but 2 - 24 hr. promised restoration of email archive @TELUSsupport is now 3 days & still not fixed.
-
Matt
(@albertarulez) reported
@Huphoi1 @Shawhelp Best there is. I have NEVER had a problem with Shaw help. Unlike the USELESS Telus goofs
-
My Lil Savage Life
(@MyLilSavageLife) reported
If I could afford it right now, I'd be switching from Freedom to Telus in a heartbeat. The service just seems to keep getting worse and worse. I just want some mindless entertainment on my commute without everything buffering for minutes at a time. This is garbage.