Telus Outage Report in Langley, British Columbia

Problems in the last 24 hours in Langley, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Langley, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (48%)
• Phone (23%)
• Wi-fi (13%)
• TV (7%)
• E-mail (5%)
• Total Blackout (5%)

Live Outage Map Near Langley, British Columbia

The most recent Telus outage reports came from the following cities: Surrey, Langley, New Westminster, and Pitt Meadows.

City	Problem Type	Report Time
Surrey	Phone	13 hours ago
Surrey	Internet	14 hours ago
Surrey	Wi-fi	2 days ago
Surrey	Internet	4 days ago
Langley	Internet	5 days ago
Langley	Internet	5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Langley, British Columbia

Latest outage, problems and issue reports in Langley and nearby locations:

• 
  섹시한 핫도그와 박근혜와(커미) (@yeoncomi) reported 2 minutes ago from Maple Ridge, British Columbia

  Why ******** 5g plans and cheap phone plans are only ******* available to businesses Rogers bell telus they have better deal for the businesses

• 
  Amanda S W♡ (@AmandaSW87) reported 3 minutes ago from Delta, British Columbia

  @AmyBeeman @TELUSsupport @TELUS This actually makes me really mad. I’ve been a customer for nearly 20 yrs...&all I see is pricing going up when other companies are way less. Currently $95/m for 3Gbs of data, like wtf.😳 It’s like MURDER to me. I need to upgrade but don’t have the patience to call & negotiate.

• 
  Mrs. Stregger (@owljustteach) reported 12 minutes ago from Langley, British Columbia

  Hey @TELUS and @cibc you made it possible for a hacker to steal our phone number and then use it to etransfer money out of our bank account. Wow. You let us down BIG TIME. #security #stolenidentity #identitytheft

• 
  amu (@Amu3188) reported 16 minutes ago from Surrey, British Columbia

  @TELUSsupport I recently switched to Telus and having some issues with my account. Could you guys, please help?

• 
  Adam MacGillivray (@acemacg) reported 18 minutes ago from Surrey, British Columbia

  @SarahCarms @TELUS Mine was glitchy yesterday. Didn’t connect to wifi then wouldn’t recognize the LTE network. I was able to reboot to fix it though.

• 
  Ursula Maxwell-Lewis (@YouTravel) reported 20 minutes ago from Surrey, British Columbia

  @Shawhelp Thank you for your kind response. I contacted a friend who works for @TELUS . He guided me through resetting some coordinates. Seems okay now. My files show dealing with Patricia approx. a year ago. I'd noted her poor CR then. Twice bitten! 🥺

• 
  Christian Newman 👨🏻‍💻 (@XianNewman) reported 27 minutes ago from Surrey, British Columbia

  @vchan @TELUS Let me know if they’re unable to resolve your issue and I’d be happy to help.

• 
  amu (@Amu3188) reported 28 minutes ago from Surrey, British Columbia

  @TELUSsupport Hey there, I am recently switched to TELUS and have some questions can anyone please help me?

• 
  Nigel Cole (@Nigel_Cole59) reported 28 minutes ago from White Rock, British Columbia

  @TELUS have tried twice to buy accessories at your Semihamoo mall in Surrey location. The rude/useless asian girl at the door does everything to discourage business, wants a full explanation of why you wish to enter. What nonsense. Finished with TELUS.

• 
  Sadia Pannun (@sadia_74) reported 31 minutes ago from Surrey, British Columbia

  anyone else feel as though Telus customer Service has gone completely in the toilet!!!! @TELUS

• 
  Tall Paul 'Mr Vancouver' (@TallPaulsLife) reported 33 minutes ago from Surrey, British Columbia

  Well @TELUS once again your service is sub par on so many level

• 
  Kenneth A Lush (@Kennethalush) reported 36 minutes ago from Surrey, British Columbia

  @telus sent me my cable bill on Christmas morning. **** you Telus!

• 
  Troy Weatherly (@troysweather) reported 37 minutes ago from Delta, British Columbia

  @TELUSsupport I did not realize that y'all replied to this. 13 @telus reps later they had my confirm a second piece of ID and baba-bing bada-boom, it was fixed just like that. But the crazy part was me having to explain my "issue" to every single rep that I was transferred to.

• 
  Andrew Christopher (@ACmusic_10) reported 41 minutes ago from Surrey, British Columbia

  @DWeightm @TELUS @Rogers @Bell @Shawhelp Ok but seriously, **** Shaw too.

• 
  Audrey Lobato (@AudreyLobato) reported 42 minutes ago from Surrey, British Columbia

  @TELUS @TELUSsupport after a 14 hr work day, all my husband wants to do is watch a playoff hockey game. Your PikTV is garbage and there is absolutely no customer support available.

• 
  Dr. Pete Poovanna (@poovannact) reported 42 minutes ago from New Westminster, British Columbia

  @TELUSsupport I have a TELUS home account, why do I need to provide another verification for mobile services. I am not comfortable to provide SIN via phone.. This service person called from India.

• 
  Christian Newman 👨🏻‍💻 (@XianNewman) reported 43 minutes ago from Surrey, British Columbia

  @vchan @TELUS Nothing compares! If you need help resolving any issues let me know and I’ll do my best to help.

• 
  Sadia Pannun (@sadia_74) reported 46 minutes ago from Surrey, British Columbia

  @Telus horrendous customer service. parent with dementia and you make things such a nightmare when calling for help #disgusting #garbage #pathetic

• 
  Nigel Cole (@Nigel_Cole59) reported 54 minutes ago from White Rock, British Columbia

  @TELUS very rude and defensive clerk working at your Semihamoo mall location in Surrey. She is a young Asian on today at 4pm acting like she owns TELUS and she is a prision guard keeping customers out...unbelievable no other shop as paranoid as TELUS

• 
  Trevor (@uniontrevor1975) reported 59 minutes ago from New Westminster, British Columbia

  @rbraich @TELUS @TELUSsupport U dont get it obviously. Outsourcing and paying these people nothing while giving horrible service #keepitlocal 🇨🇦

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mango Tango (@UnboxedCrayon) reported 11 seconds ago

  @as_per_danielle Big issue with a religions that determine your lot in the afterlife based on how many conversions you get… JW’s, Mormons & Telus… the amount of door knocking we get… (Telus is the worst though… they come out in teams now).

• 
  Victoria Grant (@Vee__Writes) reported 1 minute ago

  Pretty sure they still owe Telus money from their Winter Olympics HSPA+ network migration

• 
  💀 (@SkeleVenn) reported 2 minutes ago

  spent the *entire day* being bounced around by Telus technical/customer support for internet no work. It is finally fixed, and I am EXHAUSTED. Sooo much stress-crying. ****. folks on the phone were all nice at least... those wait times though. man.

• 
  Daniel Yount (@dyountmusic) reported 4 minutes ago

  @dawsin Great idea! You can put down “literally could not read an article on the web from your ads” in the “how did you hear about us” section. I would definitely switch to Telus PureFibre too, if I wasn’t already a paying customer of the exact plan they’re advertising here. 🫠

• 
  Vic 💉💉💉 (@vicvirk) reported 7 minutes ago

  @robertojames192 Their user interface is horrible. We were forced to go with Shaw 2 years ago as Telus is waiting for fibre to wire our house.

• 
  Cece (@Mom2S_J) reported 8 minutes ago

  @Altavistagoogle Telus cable…basic service.

• 
  Bryn Williams (@brynmw) reported 9 minutes ago

  .@TELUS @TELUSsupport trying to cancel my 90 year old mother’s land line, which hasn’t worked since April 2020 in her care home. Why can’t I cancel it online? She had paid for two and a half years for nothing.

• 
  bigmamakano (@Procrastik8) reported 9 minutes ago

  @ChrisWNunn @telus is still forcing a family member to do rapid tests every 72 hours. There is zero science to support this. I want so call a class action law suit.

• 
  Julie B (@bartkolounger) reported 15 minutes ago

  @TELUS Is this why my rates are so damn high? How about you stop trying to play social Justice warriors with client money and do something that would really help Canadians? Cut your rates! Stop gouging customers!

• 
  Patricia Bourque (@TrishaBourque) reported 16 minutes ago

  @Malmo_Maritimes @TELUS Now you know my issues, AND I have an account, I have had great service, easy communication. I have always been happy, but made it impossible to get that important data when we needed it so badly. I kept throwing money at them to keep going. I need at least 10GB/mth.