Telus Outage Report in Langley, British Columbia
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Langley come from postal codes V3A and V1M.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Langley, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Langley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
-
Internet (45%)
-
Phone (30%)
-
Wi-fi (9%)
-
TV (6%)
-
E-mail (5%)
-
Total Blackout (5%)
Live Outage Map Near Langley, British Columbia
The most recent Telus outage reports came from the following cities: New Westminster, Vancouver, Surrey, Langley and Maple Ridge.
| City | Problem Type | Report Time |
|---|---|---|
 New Westminster |
Phone | |
| Vancouver |
Wi-fi | |
| Vancouver |
Total Blackout | |
| Vancouver |
Internet | |
| Vancouver |
Phone | |
| Vancouver |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Langley, British Columbia
Latest outage, problems and issue reports in Langley and nearby locations:
-
Gustavo Lin | 林偉綸
(@Gusslin) reported
from
Vancouver, British Columbia
Still having issues with @TELUS wireless
-
Karla كارلا جبيلي (she/her)
(@asianhabibti) reported
from
Vancouver, British Columbia
Hassled 3 different customer service people from Telus on the phone for an hour and a half and got my monthly phone/cable/internet bill down $80. It pays to be a Pain In The ***.
-
****&Span1745
(@cleanrag) reported
from
Vancouver, British Columbia
@TELUSsupport 82 year old mom has relied on ADT for 20 years, Telus has left her vulnerable. 3 times this week I've called, 45 minutes of listening to telus ad after telus ad. Her landline & personal protection device is also with Telus 🙄 50 yr+ customer. We're looking for a new provider 👍
-
Don Hoglund
(@randomdh) reported
from
Surrey, British Columbia
Telus email transition to google what a bloody headache @TELUSsupport @ShawInfo might be time for change Telus cost is way too much with zero help
-
Dave Pasin
(@dave_pasin) reported
from
Vancouver, British Columbia
@kboyd05 Good luck. Took 1.5 hrs to deal with @TELUS yesterday to deal with an over billing issue. On any given day, Telus is possibly the worst company in Canada to deal with. Bureaucratic, unresponsive, inept, and that’s just the start.
-
Gustavo Lin | 林偉綸
(@Gusslin) reported
from
Vancouver, British Columbia
Still habing issues with @TELUS wireless. Currently with 3G on my iPhone 12 pro max.
-
SGC Dream a little. Dream a lot.
(@SamGorC) reported
from
Vancouver, British Columbia
I swear, putting me on hold for so long when I phone you to cancel my internet service just reinforces the fact that I want to leave. Like do they think it's a tactic so people get impatient and hang up? Really Telus?
-
Jana Angela Neria
(@jamneria) reported
from
Vancouver, British Columbia
@FidoSolutions We're okay thanks, we've gone to @TELUS after that horrible experience with you guys.
-
Quinn Mell-Cobb
(@QuinnMellCobb) reported
from
Vancouver, British Columbia
@Shawhelp Myself and two other people (all with university educations) were unable to figure out how to install it, and now I’m paying for a service I’m not receiving. Make this right immediately or I’m going back to @TELUS.
-
aanshik1
(@Aanshik1) reported
from
Vancouver, British Columbia
@TELUSsupport I have sent you a DM about my ongoing internet connection dropping issues with Telus internet with my case details, kindly respond to my DM, thanks.
-
Cam Cavers
(@camcavers) reported
from
Vancouver, British Columbia
@wanless64 @gregeh I get discounts as a Telus contractor but honestly my ISP is cheaper and faster. 500mbps up/down for $65/month…
-
Stephanie Hahn
(@rxstephanie) reported
from
Vancouver, British Columbia
@steeletalk I found out via media...I am so very upset as we have been asking to be included and “radio silence” and then “boom” media drops this important info? We don’t have unlimited staffing and people like @TELUS to help us man the phones...why no notice to supposed front liners ! Sigh
-
Sue🇨🇦 😎🍺
(@SuzieCanuck) reported
from
Vancouver, British Columbia
@lumme_s @VsFan Don't disagree but my sister on Telus say the same...telecom just **** us over...where Where's the government?
-
SGC Dream a little. Dream a lot.
(@SamGorC) reported
from
Vancouver, British Columbia
I love how Telus wears "we have the best customer service" on its sleeve and it still billed me AFTER I CUT MY SERVICE. I hate your service even more without even using it. That's a new low for a company in my books.
-
Michael Smit
(@msmit) reported
from
Vancouver, British Columbia
@telus my gigabit internet is now 25mb. It has been atrocious for over a year - see the history of Speedtest results above. I have several key video calls late tonight and this is too much of a risk. Please help.
-
Marla Poirier
(@marlap2) reported
from
Surrey, British Columbia
@TELUS reception? it’s so bad in Newton BC my husband has 5 dropped business calls!!! Losing business! Thanks Telus.
-
Quinn Mell-Cobb
(@QuinnMellCobb) reported
from
Vancouver, British Columbia
@Shawhelp Myself and two other people (all with university educations) were unable to figure out how to install it, and now I’m paying for a service I’m not receiving. Come fix this immediately or I’m going back to @TELUS.
-
Dave Pasin
(@dave_pasin) reported
from
Vancouver, British Columbia
@maxfawcett You haven’t lived until you’ve had to deal with Telus customer service. A vacation in hell would be more pleasant than dealing with the abomination that is @Telus
-
Dave Pasin
(@dave_pasin) reported
from
Vancouver, British Columbia
@entwistled is CEO of @telus perhaps worst company in Canada. More interested in PR & virtue signalling than actually serving customers. Inept, bureaucratic, misleading, hopelessly horrid customer service & actually bankrupt of purpose & direction. Avoid this clown show of a co!
-
Jeffery Simpson
(@JefferySimpson) reported
from
Surrey, British Columbia
In the midst of moving @telus decided to cancel my internet installation appointment and now they’re booked up until next month. I organized this like clockwork and I need it for work.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
-
Joe Skanes
(@senakseoj) reported
from
Clarke's Beach, Newfoundland and Labrador
@TELUS hard to pay your cell bill with only 1 bar of service! coverage has gotten worse instead of better over the last few years
-
psedach
(@psedach) reported
@TELUSsupport your automated calling system is broken. It repeats menu items when I haven't said a single word. I answered the call back immediately and the Telus bot told me I'll get you another time and hung up on me. Absolutely impossible to reach a real person.
-
Thane Kornelsen
(@KornelsenThane) reported
@TELUSsupport @faey06 Telus I really need your help. I tried to get in touch with a support advisor using your Telus assist bot! She said she was going to connect me to a Telus Home Services live agent but she didn’t! I need some help!
-
Bulliwyf the Tank
(@Bulliwyfthetank) reported
Gotta love @TELUS phone support: call in, get in on the call back (over 1 hr wait), they call back
-
Roger Loves Music
(@MusicMan1730) reported
OMG Telus @Telus @TELUSsupport What the hell is going on w/UR service? U R now on the level of what Roger's @Rogers is 4 Service! There's no Wi-Fi on any electronics (Phones, Laptops, Gaming Equip, etc!) Nothing! I'm way over my Data Usage & I better not get charged 4 it either!
-
Samih
(@samih0044) reported
@TELUS And it will be a big frown for this Instagram social network
-
imdv
(@deepak26v) reported
@TELUS Instead of posting about shows, it would be nicer to support customers by answering calls or helping via emails. I have been on 1hr long calls but no answer and app email show Tech problems. I have a billing problem.
-
Roger Loves Music
(@MusicMan1730) reported
The Telus @Telus @TELUSsupport Phone number for home service and internet service is not working! How in the hell does a person get in touch with Customer Service?
-
🎧ｋ𝒾𝔪βεгℓ𝕐 𝐩є𝕥є𝐫ｓ🧡
(@savoirfaire_2) reported
@markroseman @MurrayRankinNDP @adriandix Dix confirmed HIS DEPT requested the MSC probe whether Telus Health LifePlus program has created disparity in patient access to critical services. concerns that family doctors are closing practices & telling patients they can continue on if they subscribe to the Telus service.
-
Greg Hall
(@GregJustinHall) reported
@TELUS is the worst. I love paying over $100 a month and only being able to call people over WiFi-calling...