Telus Outage Report in Langley, British Columbia
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The latest reports from users having issues in Langley come from postal codes V3A .
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Langley, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Langley, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
- Internet (49%)
- Phone (23%)
- Wi-fi (12%)
- TV (7%)
- E-mail (5%)
- Total Blackout (4%)
Live Outage Map Near Langley, British Columbia
The most recent Telus outage reports came from the following cities: Surrey, Langley, New Westminster, and Pitt Meadows.
| City | Problem Type | Report Time |
|---|---|---|
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Phone | 3 days ago |
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Internet | 3 days ago |
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Wi-fi | 4 days ago |
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Internet | 6 days ago |
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Internet | 7 days ago |
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Internet | 7 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports Near Langley, British Columbia
Latest outage, problems and issue reports in Langley and nearby locations:
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Anshu Arora (@yourbcagent) reported from Surrey, British Columbia@TELUS called yesterday and today. On hold for over 30 minutes and no resolution. No one answered. Why is it so hard to get good #CustomerService
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Kim (@LuvKimber) reported from Surrey, British ColumbiaSo after another 58 minutes on the phone with @TELUS and 47 of that on hold…I get another technician sent to my House…but I have to wait another 4 days and no Manager from @TELUSsupport even bothered to pick up…is it just me?? Or does this happen to every long term customer???
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Anshu Arora (@yourbcagent) reported from Surrey, British Columbia@TELUS how come #CustomerService is sooooo horrible
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Keith Fiddler (@bigfid25) reported from Maple Ridge, British Columbia@drex @TELUS Check that all your cords are plugged in properly, I had this issue 2 weeks ago only to find out one Was unplugged
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Jeffery Simpson (@JefferySimpson) reported from Surrey, British ColumbiaIn the midst of moving @telus decided to cancel my internet installation appointment and now they’re booked up until next month. I organized this like clockwork and I need it for work.
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Don Hoglund (@randomdh) reported from Surrey, British ColumbiaTelus email transition to google what a bloody headache @TELUSsupport @ShawInfo might be time for change Telus cost is way too much with zero help
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Marla Poirier (@marlap2) reported from Surrey, British Columbia@TELUS reception? it’s so bad in Newton BC my husband has 5 dropped business calls!!! Losing business! Thanks Telus.
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RitchWorld (@RitchWorld) reported from New Westminster, British ColumbiaHad a good talk with .@Shawhelp this weekend. After 20+ years of service, they played the greed game and didn’t want to talk. Called @TELUS and so happy to talk and worked a fabulous deal. father in law is happy as he will be saving $600/ year on home internet, cable and phone.
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Kiefer Abram (@kikithekrakra99) reported from Surrey, British Columbia@BuNdOAVFC @RogersHelps Hey dude... Am switching to telus... Was getting 200-250mbps down on a Saturday night back in February or March ish.... Even better on Sunday nights like 400mbps now this.... Only 50 down... On an medal 200 ft cell tower with rogers/telus etc on it with in 15 ft of direct line1/2
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Kiefer Abram (@kikithekrakra99) reported from Delta, British Columbia@RogersHelps is ****ing rogers down again!!! You sucks Rogers! 🤟 Goodbye rogers here I come telus next week Tuesday
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Dan Machholz (@DanMachholz) reported from Surrey, British Columbia@ngreenizan It’s as bad as watching a World Junior game on zoom and everyone has TELUS and one jerk has Shaw…
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Rob Bahd (@robbahd) reported from Delta, British Columbia@RobShaw_BC @VaughnPalmer @TELUS So these call center agents are Telus employees? Adding agents to answer over a million calls is not going to solve the problem. A supplementary online system would have helped.
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Vic Wozniak (@vicwozniak) reported from Surrey, British Columbia@TELUSsupport Telus internet service has been flaky for several weeks now. Wifi connections dropping frequently where signal is “strong”. Surrey 185 street
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Jen Robbins (@jenxrobbins) reported from Surrey, British Columbia@TELUSsupport @cycnet I got a notification saying the Telus network is temporarily not available
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Brad Atchison (@Brad604) reported from New Westminster, British ColumbiaAnyone else having Koodo/Telus issues right now?
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Dharni D (@dharnid) reported from Surrey, British Columbia@TELUS your internet plan offers are more expensive on your website than on the phone (customer service) . Why did you even spend money on a website? Could’ve saved than money and passed it on to the customers :)
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John_D_Nguyen(one tru Anu RA) (@JNcustoms) reported from Surrey, British Columbia@TELUS your Surrey internet connection provider is compromised, filing a privacy breach lawsuit against you **** 3 times no I’ve raised the issue of my accounts bein hacked 3 times being hung up on 3 times you’ll feel my disapproval of unsecured services provided to public.
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Erica Young (@ericapomme) reported from Surrey, British Columbia@TylerAnakotta @AlexTheGreatish @nicklmg You should be able to get Telus gigabit fibre, although we’re in kind of the same boat as Nick even with Telus—cuts out a few nights a month, but not with any reliability we can trace potential causes. Overall still good service for the price.
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Paul Barraclough (@paul_wb_wtf) reported from Delta, British ColumbiaHey @TELUS @TELUSsupport Stop billing people for wireless service from the time you ship the SIM cards and then put them in regular mail. I’m not paying for a week of service on 4 lines while Canada Post gets around to delivering them.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Tweeter (@Tweeter63664946) reportedWhy is @TELUS @TELUSsupport telling a new customer to run Telus fibre optic from the service pole to their house by themselves???
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official stakh guy (@bambiwankenobi) reportedthe way telus just forced me to stop setting up my account today by not being available to call at 8pm was actually a powermove as I was getting so angry and so heated that I would've been such a weird customer to help ajsksksdkdk
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Norwegian Blue🐧 (@_Norwegian_Blue) reportedI see in an effort to escape from the bad #TelusBabylon publicity, Telus has rebranded it as Telus Health MyCare.🙄
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Happy (@evolva07) reported@SamsungMobile @TELUS message 1 of 3 - i recently bought the #Galaxy Z Flip about 6 months ago which started falling apart. I went through telus who offered little help - but in fairness to you telus you are not the manufacturer. Samsung. I gave up after many phone calls. 1/3
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Happy (@evolva07) reported@SamsungMobile @TELUS 3/3 it. not great situation for a professional - and then on me i dropped the damn thing so that was probably off the table. so fine. still unhappy but lost all my credibility. but now. the latest thing my phone now gets so hot it only charges on wireless
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Queenbeebuzz (@blackstingers) reported@TELUSsupport why do we talk to people in Manila and Quatemala for support when Telus is a Canadian company and we need jobs.
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dan (@dandoozled) reportedWhere’s the value to me as a consumer to be loyal, when you offers are insulting at best and straight pathetic at worst. @Bell has the best price (for me) but @TELUS has that nifty call screening feature. Telus also gives me a proper 30% EPP.
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j (@maamaabear72) reported@TELUS just got off the phone with Miggy in ur customer service department.I listened to him raise his voice with me, talk over me and try to intimidate me.his abusive behaviour should be dealt with.I have been trying to deal with an issue for 2 months now.
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bettergov.ca (@bettergovca) reported@calgaryherald @TELUS “Time to rethink government dealings with existing network providers. Canadians need Better.”
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abdul (@abdulisuncool) reported@Shawhelp I genuinely believe Shaw cannot go a week without having an outage in YEG. Telus fibre optic is looking really good right about now