Telus Outage Report in Langley, British Columbia
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The latest reports from users having issues in Langley come from postal codes V3A and V1M.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Langley, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Langley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (21%)
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Wi-fi (11%)
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TV (7%)
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E-mail (6%)
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Total Blackout (5%)
Live Outage Map Near Langley, British Columbia
The most recent Telus outage reports came from the following cities: Langley, Vancouver, New Westminster, Surrey and Maple Ridge.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| TV | ||
| TV | ||
| Internet | ||
| Internet | ||
| TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Langley, British Columbia
Latest outage, problems and issue reports in Langley and nearby locations:
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Cheryl B. 🇨🇦
(@CherylPrior1) reported
from
Langley, British Columbia
@pnwkate @NatalieLanovill @TELUS Shaw never gives me any trouble, great customer service.
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DaleCadeau
(@DaleCadeau) reported
from
Delta, British Columbia
@DrGurdeepParhar As a member of Telus Life Plus, I am jumping no queues. All medical procedures I receive are outside of Telus & are in the MSP “lottery” to receive health care. I don’t have a family Doctor so how can keeping me out of visiting emergency or walk in clinics hurt the system?
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DaleCadeau
(@DaleCadeau) reported
from
Delta, British Columbia
@GlobalBC As a member of Telus Life Plus, I am jumping no queues. All medical procedures I receive are outside of Telus & are in the MSP “lottery” to receive health care. I don’t have a family Doctor so how can keeping me out of visiting emergency or walk in clinics hurt the system?
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Steven 🇨🇦 ✡️
(@spawnsteryvr) reported
from
Vancouver, British Columbia
Why can’t I access my account @TELUSsupport? Broken links, can’t view/manage my account - this is not how you treat customers @TELUS.
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Langley
(@Test123Do) reported
from
Vancouver, British Columbia
@TELUSsupport @TELUS #customersupport Is Telus shutdown? There is no customer rep to pick up customers calls to get cell phone support. My God! I disconnected phone after 2 hours
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Gaurav Sharma
(@GauravS19496069) reported
from
Surrey, British Columbia
@Shawhelp I have been out of services from last 48 hours inspite of having electricity at home. Neighborhood is getting services from Telus but shaw seems to not working. Location Fraser heights, Surrey BC. It's so frustrating
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VWbugNuT
(@Ryansisson7) reported
from
Surrey, British Columbia
@TELUS How many times do I have to say NO to your co stant barrage of phone calls about switching my service? YOU ARE HARRASING ME. I'm not giving any info to the call center that for all I know is the same call center full of CRA scammer callers. TAKE NO FOR AN ANSWER!
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Miles
(@mobius84) reported
from
Surrey, British Columbia
@TELUSsupport @TELUS do you support the Google Pixel 6 on 5G+ (5G 3500 MHz) yet? I can't get a straight answer from tech support.
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Steven 🇨🇦 ✡️
(@spawnsteryvr) reported
from
Vancouver, British Columbia
Epic fail today @TELUSsupport @TELUS. Not only did my appointment for today get bungled but now your agents can’t even schedule a new one. This is horrible customer service. A lesson in how not to handle customers.
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Kiefer Abram
(@kikithekrakra99) reported
from
Delta, British Columbia
@TELUSsupport is there an outage of telus home services in the crescent beach area of #SurreyBC? Dads tv not wrking.. Not near him too
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Anshu Arora
(@yourbcagent) reported
from
Surrey, British Columbia
@TELUS how come #CustomerService is sooooo horrible
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johnny V.
(@punkrokk65) reported
from
Vancouver, British Columbia
@TELUSsupport Was on hold for the ‘next available’ customer service agent at TELUS for just over 3 hrs today and finally gave up… (they said when I called my wait time would be ‘up’ to an hour)… guess they work on a different time clock then most.
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Vancouver Owls™️
(@Vancouverowls) reported
from
Vancouver, British Columbia
@WhitecapsFC Telus a company known for terrible customer service and whitecaps known for the exact same thing,a match made in heaven
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MelanieSerre
(@thatmelanielynn) reported
from
Vancouver, British Columbia
@TELUS Telus’s US 🇺🇸 Healthcare has absolutely NO PLACE in Canada 🇨🇦 You SUCK Telus!!! #GetTheHellOutOfCanada #TelusSUCKS Telus Health LifePlus program, get ******** out of Canada 🇨🇦 You have NO place here! This is Canada, ai think you got your countries mixed up!
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Asim Maple
(@asim_maple) reported
from
Surrey, British Columbia
@TELUS @TELUSsupport what's the best contact to call to cancel the new telus tv connection I took couple of days back. Never experienced such worst slowest service ever
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miranda hudson
(@_hudsonny) reported
from
Vancouver, British Columbia
Who is better than @telus for home WiFi? Currently paying for the most expensive internet that is slow, intermittently down, and has the worst customer service.
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DaleCadeau
(@DaleCadeau) reported
from
Delta, British Columbia
@richardzussman As a member of Telus Life Plus, I am jumping no queues. All medical procedures I receive are outside of Telus & are in the MSP “lottery” to receive health care. I don’t have a family Doctor so how can keeping me out of visiting emergency or walk in clinics hurt the system?
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Andrew Ferguson
(@warandpeace) reported
from
Vancouver, British Columbia
@MOOMANiBE Telus outage of some kind, it’s weirdly ‘mostly’ out but not fully ¯\_(ツ)_/¯
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Shamim Abbassi
(@ShamimAbbassi) reported
from
Vancouver, British Columbia
@TELUS @Fidomobile we expect the same support from you as well. So many Iranians need this support. #MahsaAmini
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VWbugNuT
(@Ryansisson7) reported
from
Pitt Meadows, British Columbia
@TELUS The call-back service doesn't even call my phone it goes directly to my voicemail. What can you do about this disservice to your customers who can only wait on hold an hour to speak with a representative?
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Jimcarrol1964
(@jimcarrol1964) reported
@SalmanStays @TELUS If Telus decides to go through with this one and a half percent surcharge I might just end up switching carriers. I'm already paying a lot for my cell phone service and if Telus decides to do this it's only showing it's being greedy so
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Michael Smith
(@Michael_YQF) reported
@TELUS @TELUSsupport so my business phones drop calls in my living room and you do nothing but waste 2 hours of my time on the phone trying to find a way it’s my fault your tower sucks. But your adding a 1.5% surcharge to the bills for paying with a CC. How about you provide your
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brendajohima 💎
(@brendajohima) reported
@KathrynMarlow 5G isn’t all it’s cut out to be unfortunately. I doubt there’s better connectivity and reliability than a good old pay phone. (as long as you have change of course). Sad to see the end of pay phones. @TELUS
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The Dove
(@dmaharajh10) reported
@TELUSsupport I would like to keep this public because I'm not getting any new services from you and we in Canada are consistently amongst the highest mobile costs in the world. I've been with Telus for over 15 years and I've never had an ad-hoc increase like this without any justification.
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M. Louise Marchand
(@Ottawaherenow) reported
@m3t4lw01f @JohnHaleCrimLaw Well I am with Rogers and I have never got a charge for an incoming text or phone call from outside Canada. Sounds like Telus sucks.
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Vee Champoux
(@SnodV) reported
remember 3 days ago when I praised @TELUS - well I take it back!!!! I just got my e-bill and there are over 300$ of mistaken charges, including 3 x 50$ connection fees. for STAYING AN EXISTING CUSTOMER!!!! you better make this right
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@T3CHGY007
(@T3CHGY007) reported
@TELUS you just gained a new customer! #telus
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James P
(@JvonPfleiderer) reported
@RhonaRaskin @ring Don’t get me started on Telus Home Security. If Nest let’s you down don’t move to Telus unless you want to experience more pain, frustration and anger.
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Darth Errol
(@tacticszerozero) reported
@thegreatdandin0 Eh. Just making sure this stays alive. That’s too bad. It took them ages for my neighborhood to get Telus Fibre. When they upgraded, I ditched Delta Cable and went to Telus and never looked back. It’s been the most consistent internet I’d used and I’ve had Shaw as well.
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Ashley Zhou
(@AshleyBZhou) reported
@TELUSsupport I’ve always been advocate of Telus, telling friends how great. But this move really opens my eyes. I never had this much problem with Shaw before. Ur agents need to stop promising they will call back later in dates to follow up and never do! I do not trust u