Telus Outage Report in Langley, British Columbia

Problems in the last 24 hours in Langley, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Langley, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (48%)
• Phone (23%)
• Wi-fi (12%)
• TV (7%)
• E-mail (5%)
• Total Blackout (4%)

Live Outage Map Near Langley, British Columbia

The most recent Telus outage reports came from the following cities: Surrey, Langley, New Westminster, and Pitt Meadows.

City	Problem Type	Report Time
Surrey	Phone	2 days ago
Surrey	Internet	2 days ago
Surrey	Wi-fi	3 days ago
Surrey	Internet	5 days ago
Langley	Internet	6 days ago
Langley	Internet	6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Langley, British Columbia

Latest outage, problems and issue reports in Langley and nearby locations:

• 
  trevor (@vancitytrevor) reported 54 seconds ago from New Westminster, British Columbia

  @TELUSsupport Lol u reply 24hrs later wow. Thats horrible @TELUS

• 
  Chad Rissanen (@chadrissanen) reported 1 minute ago from Surrey, British Columbia

  @Shawhelp what is happening with the outages here? It’s been a month long of bad service/ no service this is ridiculous! #telus

• 
  jimmynighttime (@jimmynighttime) reported 4 minutes ago from Surrey, British Columbia

  @TELUSsupport Spent over an hour on hold to be unknowingly kicked over to an answering machine? I spend so much$$ with TELUS, why is service so hard to get?

• 
  Brandon Crowe *Burner (@BrandonCrowe97) reported 5 minutes ago from Pitt Meadows, British Columbia

  @SamsungMobileCA @RogersHelps Pissed off fans are bad for business. Hey Rogers, remember a couple years ago when I left you? Then when I left Telus and came back 2 MOs ago? Hey Samsung, you ever heard of Huawei? Keep pissing off your Fan Edition base.......

• 
  Roland van Kaauwen (@DaddyR69) reported 8 minutes ago from Surrey, British Columbia

  @ShawInfo. I get there’s a problem but this is ridiculous. I never had problems like this when I was a Telus client. Someone PLEASE ADVISE what the hell is going on and when my cable and internet is coming back up !?!?! 2/2

• 
  Vic (@vicvirk) reported 12 minutes ago from Maple Ridge, British Columbia

  @wingsnation @ShawInfo We just moved into a new neighbourhood, #Telus never ran service into it so we are stuck with using Shaw... Today I used Shaw's call back service, they called back in 20 mins, recording said I was in "Position 1" in the queue and it still took 1 hr 15 min to speak with someone.

• 
  Chris Falskow (@falskow) reported 18 minutes ago from Delta, British Columbia

  @TELUS any chance you could run a special for @Eastlink users to make a switch? @Eastlink has had service issues all week and now, no internet all day today. We need something more reliable.

• 
  Marla Poirier (@marlap2) reported 20 minutes ago from Surrey, British Columbia

  @TELUS reception? it’s so bad in Newton BC my husband has 5 dropped business calls!!! Losing business! Thanks Telus.

• 
  Bernadette Keenan (@BernadetteNTF) reported 22 minutes ago from Surrey, British Columbia

  @malcolm8 @TELUSsupport @TELUS Can you get Shaw? I have had it elsewhere and never the type of grief I am getting from Telus

• 
  John_D_Nguyen(one tru Anu RA) (@JNcustoms) reported 24 minutes ago from Surrey, British Columbia

  @TELUS your Surrey internet connection provider is compromised, filing a privacy breach lawsuit against you **** 3 times no I’ve raised the issue of my accounts bein hacked 3 times being hung up on 3 times you’ll feel my disapproval of unsecured services provided to public.

• 
  Jamie Billingham (@jamiebillingham) reported 34 minutes ago from Surrey, British Columbia

  So @PurolatorHelp Says that it’s not up to them to find the phone even though the delivery confirmation came to me they say it’s up to @TELUSsupport to solve the problem and of course Telus says it’s up to Purolator to try and locate the phone that was delivered to wrong address.

• 
  Captain Tom E. Foote (@captainfoote) reported 34 minutes ago from Surrey, British Columbia

  For 8 business days - I have had the worst customer experience with @TELUS and @TELUSsupport - Anyone win yet?

• 
  Don Hoglund (@randomdh) reported 43 minutes ago from Surrey, British Columbia

  Telus email transition to google what a bloody headache @TELUSsupport @ShawInfo might be time for change Telus cost is way too much with zero help

• 
  John Duong Nguyen(“Anu RA”) (@JNcustoms) reported 45 minutes ago from Surrey, British Columbia

  @NortonSoft Telus is compromised got hijack for my pin before even getting to use it. Neighbor has access to my phone now posing as me wtf. Please advise...“HA!”©™Deploy&Desist.N0W

• 
  Curtis Wiebe (@DivisionW) reported 50 minutes ago from Surrey, British Columbia

  @TELUSsupport this is a massive 3G/LTE/5G outage across the lower mainland. Both TELUS & Public Mobile accounts affected. Is this an internal issue? Or external forces?

• 
  Jeffery Simpson (@JefferySimpson) reported 53 minutes ago from Surrey, British Columbia

  In the midst of moving @telus decided to cancel my internet installation appointment and now they’re booked up until next month. I organized this like clockwork and I need it for work.

• 
  Audrey Lobato (@AudreyLobato) reported 53 minutes ago from Surrey, British Columbia

  @TELUSsupport So it’s been 2 weeks since I DM’ed contact info with no response. And my @TELUS PikTV and *BOOSTED WIFI are still crap.

• 
  Rob Bahd (@robbahd) reported 54 minutes ago from Delta, British Columbia

  @RobShaw_BC @VaughnPalmer @TELUS So these call center agents are Telus employees? Adding agents to answer over a million calls is not going to solve the problem. A supplementary online system would have helped.

• 
  Candi Marie (@CandiVanCity24) reported 56 minutes ago from Surrey, British Columbia

  @LuckyMobileCan I have been using your service for almost 3 years with no problems until now. Not impressed #luckymobile , you can bet I’ll be going back to a @TELUS plan now 💯! Who else has had issues with #luckymobile . #TELUS treats their customers much better!

• 
  Patrick C. Lalonde (@ProfLalonde) reported 57 minutes ago from New Westminster, British Columbia

  @reporteremma Telus, Bell, and Rogers played these games in Windsor, Ontario (where I formerly lived) for years. The only solution I found was them adding a note / rule on my account that I wasn’t liable for roaming in Michigan. But it’s annoying having to call to back out charges. Frustrating

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Joe Martin (@jamthefed) reported 3 minutes ago

  @PrimeBane Telus fibre support is so messed up. There is such a disconnect from regular support and the fibre group

• 
  jd duke 71 (@45meduim71) reported 4 minutes ago

  Despite telus killing all my home services which is a bad choice for sooooo many reasons I hope u staff all have a marry Christmas and safe new year and that I have a new job soon

• 
  Controversal⚡️ (@Killjoy_owo) reported 8 minutes ago

  Ofc @TELUS decides to go down the day I get my ps5

• 
  tashie macapagal (@tashie13) reported 16 minutes ago

  @TELUS @TELUSsupport Watching WW84 and the movie keeps freezing. Not having internet problems as my other devices are working fine. Disappointed.. annoying watching with all the freezing especially if I'm paying $30.

• 
  Kathryn Orr (@kcorr54) reported 16 minutes ago

  @telus still airing crap ads. Torture films on Christmas.

• 
  RobCapitalRegion 🇨🇦🇩🇪🇪🇸 (@RobRegion) reported 17 minutes ago

  @ChrisLaBossiere @Shawhelp @TELUS Same since March w Shaw and Telus is no different. The problem is, there is no regulation (and I’m not suggesting a regulated solution) for what they do on the retail side. They can sell you whatever speed or channel they want. If they don’t deliver there is no recourse at all.

• 
  Capt Anth of the Galactic Federation (@CaptAnth) reported 18 minutes ago

  I won’t be renting a movie off of @TELUS again. #WW84 has buffering issues every few minutes and seconds.

• 
  Peggy {HGG} 🎮🇨🇦 (@_Ophelia_Payne) reported 21 minutes ago

  @TELUS are there issues watching wonder woman 84 on optik today? Flicking black, freezing for a few seconds at a time. Had to restart 2 times so far. Expected more for my $30 rental @TELUSsupport

• 
  Catherine Schreiber🇨🇦 (@cdschreiber64) reported 23 minutes ago

  @TELUS this is embarrassing. We order a Christmas movie on Christmas day and it doesn't work? Seriously?

• 
  Lexa Hobenshield (@LexaHobenshield) reported 25 minutes ago from Anmore, British Columbia

  @TELUS you need to do better! I watch on average one movie per year... it continues to freeze intermittently. To contact you for support (and wait for a response) is something I don’t have time for. I expect more for what I spend with you! #dobetter #customerservicematters