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Telus

Telus Outage Report in Acton, Ontario

Why is my Telus service not working?

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Acton, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Acton, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

March 30: Problems at Telus

Telus is having issues since 10:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 48% Internet (48%)
  • 23% Phone (23%)
  • 12% Wi-fi (12%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Acton, Ontario

Latest outage, problems and issue reports in Acton and nearby locations:

  • spikestabber
    bren bear 🐻🇨🇦 (@spikestabber) reported from Milton, Ontario

    @TimLCriddle @TELUS @Bell That announcement was jumping the gun, suspicious timeline like they were testing waters as more important issues takeover headlines.

  • sharpie_360
    Nick Sharpe (@sharpie_360) reported from Erin, Ontario

    @Habs_4_Life Their prices may not be much more then Telus or Bell. But if I have to pay for new phones, activation fees and 2 year contract then may as well try something new. Why have loyalty and get no savings after being a customer for years. And it's been many years with them

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • toddodddd
    Todd Leveck (@toddodddd) reported

    @AmieVarley Yep and when there was talk of an American company coming in 10 or 12 years ago. To finally lower the price of cell phone carriers in Canada. It was struck down. Saying that Roger's Bell and Telus would loose too much money. More like they would lose too much profit!!

  • coupletkweirdos
    Coupletkweirdos (@coupletkweirdos) reported

    I really think the CRTC needs to step in on this Rogers buying Shaw deal and kill it before it can even bud. Let's not even talk about how useless Telus is as a service provider.

  • BrianButtnor
    Brian1965 (@BrianButtnor) reported

    @alexposadzki These competitors spen billion trying to get one up on their competition. ROGERS is the major player in the banking sector, thet will not like having to share information with Telus, etc. On this complex issue, 60 day deadline is far from being a request, it is a demand.

  • mjwatts85
    Martin (@mjwatts85) reported

    @TELUSsupport For the record, my wife's phone (also on Telus) is poor here as well.

  • scott_robb
    Scott Robb (@scott_robb) reported

    @MarieBoyce7 @Kirsten_Hume There are other suppliers, not everything went down! Not all businesses lost interact, and not those that used Rogers did…some use Bell or Telus!

  • mrubenst
    Mark Rubenstein (@mrubenst) reported

    @bramabramson I am skeptical that (i) is practical, at least as a remedy to the Friday outage situation. No way that either the Rogers or Telus/Bell network has capacity to handle the traffic from all of each others customers.

  • AlbertNash
    ..... (@AlbertNash) reported

    Call for Big 3 to improve the wireless network infrastructure in Canada. If Telus, Bell and Rogers try and hike monthly phone costs to improve the network it should be denied. If they can’t afford to pay for something they should have been maintaining already … #rogersoutage

  • K_elly_B
    Kelly Black (@K_elly_B) reported

    The city’s heritage people do buildings and development. Like the province, there’s no support or strategy for heritage and thinking through these questions. And so we get the @TELUS Building ignoring the remnants of a diverse historical community. By the way…/8

  • MiallLaurence
    Laurence Miall (@MiallLaurence) reported

    Telus is so eager to steal customers from Rogers after Friday's outage that, among other things... they promised to send a technician to fix our Internet, which I depend on for a living, and said technician did not arrive at the time we were promised! Still nowhere to be seen!

  • JustAnotherJay
    Jason Bouwmeester (@JustAnotherJay) reported

    @MarkEDaye @FP_Champagne No problem, but as you can see, not very helpful if one of the three goes down, I'd assume if Telus went down Bell would be affected as well in some capacity and vice versa.