Telus Outage Report in Aurora, Ontario
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Aurora, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Aurora and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 31: Problems at Telus
Telus is having issues since 01:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (50%)
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Phone (26%)
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Wi-fi (10%)
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TV (6%)
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Total Blackout (4%)
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E-mail (4%)
Live Outage Map Near Aurora, Ontario
The most recent Telus outage reports came from the following cities: Toronto, Stouffville, Holt and Maple.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Toronto |
Wi-fi | |
| Toronto |
Phone | |
| Toronto |
Phone | |
| Toronto |
Phone | |
| Toronto |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Aurora, Ontario
Latest outage, problems and issue reports in Aurora and nearby locations:
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Starbucks Bae
(@Miss_Angel_Baby) reported
from
Toronto, Ontario
Not @TELUS Refusing To Help Me With An Upgrade On My Plan...
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WTIRealist
(@WTIBull) reported
from
Toronto, Ontario
@Mackslann @TELUSsupport @TELUS Darren Entwisle too busy buying his wife another Hermes Birkin in Palm Springs to give a ****.
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Todger Strunk
(@WaxEBuildup) reported
from
Toronto, Ontario
We're at that point on a Friday night where you've been on hold with @TELUS for just under 2 hours + you have been worried for awhile now that they've shut down for the weekend and yet continue to repeat the "all of our operators are helping other customers..." message regardless
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Stephen Punwasi 🌋 🚀
(@StephenPunwasi) reported
from
Toronto, Ontario
@robnicholsontor Classification is an oligopoly at a high level, but the pressures are monopolistic when they can fail and take out the whole banking system. Bell and Telus were fine, but just a Rogers failure was able to grind the country to a halt.
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Andrea Gimblett
(@andreaLG) reported
from
Toronto, Ontario
@AnthonyFarnell Telus has a service that blocks those calls. You can create an approved list but anyone else has to enter a code.
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Brit Alexandria 🌷
(@brxvnd) reported
from
Toronto, Ontario
Worst 👏🏼 customer 👏🏼 service 👏🏼 EVER 👏🏼 @TELUS #TelusTakesTheCake smh!
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Ryan Ali
(@ryanali23) reported
from
Toronto, Ontario
@TELUS @TELUSBusiness your customer service agents have become an absolute joke. Putting me on hold without notice, singing on the call, trying to prolong the call for no reason. Do better.
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RyanCartier
(@RyanCartiers) reported
from
Toronto, Ontario
@TELUS Why does a call to @telusmobility require specifying mobil a 2nd time? Please correct redundancy, problem identified & feedback given to #customerservice over a year ago. Listening to frontline employees pays dividends in business.
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miss mamas
(@TanashaNality) reported
from
Toronto, Ontario
I pay my iPhone messenger app dussssst. Those notifications are teewww alarming and plentiful. Every day 100 unread messages but it’s just pure access codes, Telus offers and people I’ve let down. WhatsApp is the life for me
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Todger Strunk
(@WaxEBuildup) reported
from
Toronto, Ontario
ZOMG I have cell phone service again. I may have waited on hold for 2 hours, but the woman who attended to my account was ******* amazing and she clearly should be running the company, not just answering inbound customer service. @TELUS, can you please promote the helpful woman?
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Dan Levy
(@TheDanLevy) reported
from
Toronto, Ontario
@The_IT_Nerd I don’t see why it would be so difficult. Maybe I need to research eSIMs tho but to my understanding it’s basically the same process as what Bell & Telus had with their CDMA network phones back in the day. It has a serial number (not just IMEI) you register with network
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CERB Gotti
(@TheSlowBurn) reported
from
Toronto, Ontario
How would anyone know if there was a Telus outage?
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Nadia
(@TheLifeOfNadia) reported
from
Toronto, Ontario
@ImransLegalMind @TELUS It’s working for me now. Was a 5 minute gap of no service and I spazzed. Haha
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nonaammees
(@nonaammees) reported
from
Toronto, Ontario
@TELUS I've been waiting 4 hours now for a text message to port my phone now I'm in linbo between both phones and support is closed.. what kind of nonsense is this? @TELUSsupport
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Algis Akstinas
(@AlsoKnownAs_AA) reported
from
Toronto, Ontario
@Mark_Goldberg @TELUS Question: How many of TELUS+Bell shared network cell towers are fiber connected? 96%? More?
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Vanessa 🇺🇦
(@shapsy01) reported
from
Toronto, Ontario
Looks like it’s time to move on from @TELUS their customer service is way below par my goodness
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Peter Dimov
(@peterdimov) reported
from
Toronto, Ontario
@CTVNews Bell Canada, Rogers Communications Inc., Telus Corp. and Shaw Communications Inc. have all announced customers will not be charged to help connect with loved ones in the embattled region
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Ed 🍃
(@fuckdemmkids) reported
from
Toronto, Ontario
PSA: Stupid Telus employee messed up my number port so my personal number is out of order until noon tomorrow
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Lilithe 🐰 💉💉💉🤒 (𝓢𝓸𝓯𝓽𝓷𝓮𝓼𝓼 Guaranteed)
(@lilithebowman) reported
from
Toronto, Ontario
I didn't take a picture, as I was in the weird Telus health website at the time & didn't want to crash it. Saw a tiny black mouse just come right up to me on the sidewalk. I stopped there and talked to my endo. It lies down and closes its eyes. ToT I think it ate poison/sumn.
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Shane
(@Innanenights) reported
from
Toronto, Ontario
Still having a horrid time with my data services. My connection times out, or takes forever to load. Same with other Telus customers around me. What’s happening @TELUSsupport ?
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Adayinthelife
(@mikerrrobinson) reported
@TommyKoho @TELUS @pfizer Dude mine is terrible too. I’ve called three times and they don’t do **** about it.
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Joanne 🥌
(@jayem1978) reported
I'm due for a cell phone and I'm with Koodo. I noticed on their site they say their network is on LTE or 4G and if you wanted to be on a 5G network to go with Telus. Google search said they'll be on 5G network. Why is there a difference (same with Fido/Virgin vs Rogers/Bell)
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Harshil
(@HarshilMaisuria) reported
@TELUS train your customer service reps, by far the rudest associates.
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Usha
(@MathStudio_Usha) reported
@KinderclassNPS @TELUS @TELUSsupport Yes, they reiterated company policy and only when I forced the issue did they ask for the store name and CSar name and said they would pass along the feedback. They gave me a number to call on Monday to. See what can be done. It wasn't a. Proactive way.
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Truth Warrior
(@abshadowrider) reported
@TELUS Telus cell service in the Columbia Valley of BC is an embarrassment to the point we have started a petition for them to fix it. They won’t even try to fix it. It’s like early 1980s technology. And it’s because of Telus policy choices
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Usha
(@MathStudio_Usha) reported
Do not be stupid like me and stay with @TELUS @TELUSsupport for 14 years out of some. Misguided sense of customer loyalty. They don't care and they definitely proved that today. Also the Telus store @ShopSTC avoid it unless you to be spoken to passive aggressively.
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Dave McCristall
(@davemccr) reported
@PeterVogel @TELUSsupport @TELUS It should be a darn easy fix. Heck, I had better coverage there on Freedom Mobile and Fido. They just need to install some femtocells or amplifiers in the area and it should be a relatively easy fix. I’m dumbfounded by their lack of action.
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LifestyleDigs
(@TheLifestyleDig) reported
What the hell is going on with @TELUS email that's been a nightmare since switching to Google as email server. No email has come through in 5 hours now. Even a test email I sent. For a telecommunications company - Telus sucks when it comes to prompt, uninterrupted service.
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Thomas/Dricksus on Twitch
(@Dricksus) reported
@xChainbrain Ooof, sorry buddy. I've been having mega trouble with my Shaw internet. Thinking of switching to Telus fibre.
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Clare
(@oilsandsgirl) reported
@TELUSsupport Your data sucks in East Red Deer from north to south. Used to just be in Clearview area but is getting worse by the week. After many years of cell service from TELUS, we are seriously considering changing providers. . Do better!!!