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Telus

Telus Outage Report in Aurora, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Aurora, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Aurora, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 49% Internet (49%)
  • 23% Phone (23%)
  • 12% Wi-fi (12%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Live Outage Map Near Aurora, Ontario

The most recent Telus outage reports came from the following cities: Purpleville, and Bradford West Gwillimbury.

CityProblem TypeReport Time
Bradford West Gwillimbury Phone 1 month ago
York Internet 5 months ago
Markham Internet 5 months ago
Maple Internet 6 months ago
Maple Internet 6 months ago
Bradford West Gwillimbury Phone 6 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Aurora, Ontario

Latest outage, problems and issue reports in Aurora and nearby locations:

  • glamourgirlca
    Susan (@glamourgirlca) reported from Vaughan, Ontario

    Tongues companies will take advantage of their customers. Come on @TELUS treat your customers with a modicum of respect. Then they go to a paperless bill, without making their customers aware. Roll over the data, #Telus stop cheating your loyal customers!

  • sasha_cresswell
    🦝🦔 sash 🦔🦝 (@sasha_cresswell) reported from Vaughan, Ontario

    @pittk85 @Ptbo_Canada @TELUS According to the BOB FM Facebook, there’s an outage! 🥴

  • saraurowitz
    sara urowitz (@saraurowitz) reported from Aurora, Ontario

    @koodo @RogersHelps Jessica, a kind and polite customer service rep from @RogersHelps has set up an appointment for me with @Rogers to talk about moving my 3 numbers from @koodo @TELUS. @koodo you have some customer service catch up to do!

  • PepperMuzz
    RedPepper 🔜@AC.🌻🐶💣 (@PepperMuzz) reported from Vaughan, Ontario

    It’s pretty bad when a major corporation like @TELUS @TELUSsupport can’t do anything for a long term Customer since 2008 - bring out a plan much less expensive then my current one and tells me I have to buy out my current contract in order to switch. Great loyalty TELUS.

  • saraurowitz
    sara urowitz (@saraurowitz) reported from Aurora, Ontario

    @TELUS @koodo on the line with customer retention fighting over a bill. I can't imagine worse customer service. Over 1 hr of my life wasted fighting with this company who couldn't care less about their customers.

  • kiranjoyv
    Kiran Varughese (@kiranjoyv) reported from Vaughan, Ontario

    @YRP @AMBERAlertONT You spend millions of taxpayer dollars to set up any system to help the community. Not burden it. Its also clear there was no coordination with @TELUS, @Bell, @Rogers, etc when developing the system since same message is delivered different number of times for different providers

  • jalaras
    Jose Alaras (@jalaras) reported from Markham, Ontario

    @itransstatus We are still having issues and we are not a Telus subscriber. Please check your system again. Our submissions are returning “r, Please try later...”

  • CinderellaJane7
    MermaidCindy (@CinderellaJane7) reported from Aurora, Ontario

    @4ParksBushcraft @BruceAlrighty45 @GOP Exactly, i submitted two reports that may have something to do with this seems Castro using Canadian phones for criminal activity I have TELUS they told me to submit the report made another report to @yrp they were so rude. Now getting a lawyer as per doctor. Abuse Victims 😔

  • SamySalti
    Salti (@SamySalti) reported from Markham, Ontario

    Dear @Rogers @TELUS @Bell , You're the big three. You guys can literally be good people and provide ACTUAL Unlimited Data with absolutely no slow downs. Please make it a thing as it'd probably help everyone in Canada. You're making people pay so much for literally nothing.

  • JonAreias
    Jon Areias (@JonAreias) reported from Richmond Hill, Ontario

    @TELUS horrible customer service experience! I just was speaking to Iris and was on the phone for one hour, all I want to do is extend my contract that expires in 2 Weeks! SHOULD NOT BE THAT DIFFICULT #telus

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • OliverClennan
    Oliver Clennan (@OliverClennan) reported

    Hello @TELUS, I have recently been having some issues with my internet speeds. My contract promises 75 Mbps down / 75 Mbps up, however I am only getting 48 Mbps down / 96 Mbps up currently (in Calgary, AB). Can you fix this?

  • OliverClennan
    Oliver Clennan (@OliverClennan) reported

    TESTING MESSAGE FOR PYTHON BOT - Hello @TELUS, I have recently been having some issues with my internet speeds. My contract promises 75 Mbps down / 75 Mbps up, however I am only getting 39 Mbps down / 80 Mbps up currently (in Calgary, AB). Can you fix this?

  • Tavis_Calgary
    Tavis (@Tavis_Calgary) reported

    @TELUSsupport Complete failure on transferring to Pure Fiber. Service call was booked for today, but they pushed it back to the 15th, however TELUS still processed the complete service transfer. Internet, Phone, and TV all out. Now i am playing the call telus support game. FAIL

  • brent_dolan
    Big B (@brent_dolan) reported

    Pena's been dropped more times than a call on the Telus network #UFC277

  • kenna88
    ༼ ༎ຶ ෴ ༎ຶ༽ (@kenna88) reported

    back to say @TELUS is terrible and charges their customers out the *** for service that never works

  • rikias
    Rikia Saddy (@rikias) reported

    @TELUS will call you, whisper sweet nothings in your ear, convince you you deserve so much better, promise the moon, then leaves you with a poor installer who says all that extra. @TELUSsupport #badboyfriend

  • bbysfinest
    Jason C (@bbysfinest) reported

    @TELUS Type of mood where my tv and internet don’t work again thanks to your crappy service. Switching all my internet tv cell phones from residential and business on Tuesday thanks for all the years of crap service !

  • BillvLee
    Bill (@BillvLee) reported

    @russilwvong Colonnade of trees. Foolish the Ciry cuts down trees to put up mid-block street lamps instead of shorter lamp posts, cuts trees into Y- shapes to allow Telus wires, trims one side of a line of trees to favour high tension wires on poles. No! Bury all lines!! Expand all boulevard

  • waqaskhan18
    x-Waqas Khan (@waqaskhan18) reported

    @kirst_alyssa Telus is awful..cellular, TV and internet...customer service awful..everything about them sucks

  • Ronnie8675
    Ronnie (@Ronnie8675) reported

    @ParodyCab08 @MC30609856 went thru this with 87 year old father. GP quit during covid, no walk in clinic avail, Telus Heath booked, he spent a whole day in emergency to get his RX's renewed. This is not healthcare and it's terrifying.