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Telus

Telus Outage Report in Aurora, Ontario

Why is my Telus service not working?

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Aurora, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Aurora, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 7: Problems at Telus

Telus is having issues since 09:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 49% Internet (49%)
  • 23% Phone (23%)
  • 12% Wi-fi (12%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Live Outage Map Near Aurora, Ontario

The most recent Telus outage reports came from the following cities: Purpleville, and Bradford West Gwillimbury.

CityProblem TypeReport Time
Bradford West Gwillimbury Phone 2 months ago
York Internet 5 months ago
Markham Internet 5 months ago
Maple Internet 6 months ago
Maple Internet 6 months ago
Bradford West Gwillimbury Phone 6 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Aurora, Ontario

Latest outage, problems and issue reports in Aurora and nearby locations:

  • CinderellaJane7
    MermaidCindy (@CinderellaJane7) reported from Aurora, Ontario

    @4ParksBushcraft @BruceAlrighty45 @GOP Exactly, i submitted two reports that may have something to do with this seems Castro using Canadian phones for criminal activity I have TELUS they told me to submit the report made another report to @yrp they were so rude. Now getting a lawyer as per doctor. Abuse Victims 😔

  • saraurowitz
    sara urowitz (@saraurowitz) reported from Aurora, Ontario

    @koodo @RogersHelps Jessica, a kind and polite customer service rep from @RogersHelps has set up an appointment for me with @Rogers to talk about moving my 3 numbers from @koodo @TELUS. @koodo you have some customer service catch up to do!

  • PepperMuzz
    RedPepper 🔜@AC.🌻🐶💣 (@PepperMuzz) reported from Vaughan, Ontario

    It’s pretty bad when a major corporation like @TELUS @TELUSsupport can’t do anything for a long term Customer since 2008 - bring out a plan much less expensive then my current one and tells me I have to buy out my current contract in order to switch. Great loyalty TELUS.

  • saraurowitz
    sara urowitz (@saraurowitz) reported from Aurora, Ontario

    @TELUS @koodo on the line with customer retention fighting over a bill. I can't imagine worse customer service. Over 1 hr of my life wasted fighting with this company who couldn't care less about their customers.

  • SamySalti
    Salti (@SamySalti) reported from Markham, Ontario

    Dear @Rogers @TELUS @Bell , You're the big three. You guys can literally be good people and provide ACTUAL Unlimited Data with absolutely no slow downs. Please make it a thing as it'd probably help everyone in Canada. You're making people pay so much for literally nothing.

  • sasha_cresswell
    🦝🦔 sash 🦔🦝 (@sasha_cresswell) reported from Vaughan, Ontario

    @pittk85 @Ptbo_Canada @TELUS According to the BOB FM Facebook, there’s an outage! 🥴

  • kiranjoyv
    Kiran Varughese (@kiranjoyv) reported from Vaughan, Ontario

    @YRP @AMBERAlertONT You spend millions of taxpayer dollars to set up any system to help the community. Not burden it. Its also clear there was no coordination with @TELUS, @Bell, @Rogers, etc when developing the system since same message is delivered different number of times for different providers

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • MichelletypoQ
    Dr. MichelleTypoQueen (@MichelletypoQ) reported from Calgary, Alberta

    Hey @TELUS @Bell ... how bout you pull out your agreement with Huawei.. the one you lobbied the Harper government for and got. Take some accountability for this damn mess!

  • DavidNelson333
    David Nelson (@DavidNelson333) reported

    .@Telus user experience is absolute garbage, especially with corporate plans. 💩💩💩

  • DavidNelson333
    David Nelson (@DavidNelson333) reported

    @TELUS you are the worst company in the world. You do not care about your customers, not even ones you’ve had for YEARS!

  • supermarioelia
    Mario Elia (@supermarioelia) reported

    @cselley Likely more bad than good, it's a platform that started off as an independent before being swallowed up by Telus. So likely all of that Walmart data going to the Telus overlords.

  • laurenzbaars
    laurenz baars (@laurenzbaars) reported

    @telus internet and service (or lack thereof) is nothing but grief. #fibreoptic can't handle a single #netflix movie without incessant stuttering. No #service either.

  • Johanfriesen
    ProTrader-Johan (@Johanfriesen) reported

    @RogersWireless service in Malahide sucks, can’t even make a phone call this morning need switch to @TELUS

  • lmbgray
    LB | prosecco socialist (@lmbgray) reported

    @kirbeep @brockscrocs @Moosekayak Back in the day, Shaw/Telus would give you ONE EMAIL ACCOUNT and I think boomers never bothered to get another when free email addresses came about

  • AwayIsMine
    Mathieu (@AwayIsMine) reported

    @crazynewf1970 @MobileSyrup @TELUS I guess call them and threaten to cancel?

  • preshotmess
    Pres. Hotmess (@preshotmess) reported

    @Rogers this is not the kind of service we expect from one of the most expensive wireless providers in Canada. I may need to do some shopping around, now that my contract is over. @TELUS and @Bell what are you offering right now? I'm considering a change in providers.

  • yamadorishitate
    Serge Geoffroy (@yamadorishitate) reported

    @telus @TELUSsupport Hello, just curious about what it takes to qualify for your $45 25gb win back BYOD plan. I am currently using Public but am a Telus TV customer.