Telus outages and service status in Aurora, Ontario
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around Aurora, including 0 direct reports.
- The most common problems reported in this area mention Phone.
- Phone (100%)
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Aurora, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Aurora, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 17: Problems at Telus
Telus is having issues since 10:00 PM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Aurora, Ontario
The most recent Telus outage reports came from the following cities: York, and Richmond Hill.
| City | Problem Type | Report Time |
|---|---|---|
 York
|
Phone | 24 days ago |
|
Richmond Hill
|
Phone | 2 months ago |
|
Richmond Hill
|
Phone | 2 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Aurora, Ontario
Latest outage, problems and issue reports in Aurora and nearby locations:
-
sara urowitz (@saraurowitz) reported from Aurora, Ontario@koodo @RogersHelps Jessica, a kind and polite customer service rep from @RogersHelps has set up an appointment for me with @Rogers to talk about moving my 3 numbers from @koodo @TELUS. @koodo you have some customer service catch up to do!
-
🦝🦔 sash 🦔🦝 (@sasha_cresswell) reported from Vaughan, Ontario@pittk85 @Ptbo_Canada @TELUS According to the BOB FM Facebook, there’s an outage! 🥴
-
Susan (@glamourgirlca) reported from Vaughan, OntarioTongues companies will take advantage of their customers. Come on @TELUS treat your customers with a modicum of respect. Then they go to a paperless bill, without making their customers aware. Roll over the data, #Telus stop cheating your loyal customers!
-
Da Man From Manila (@BanaagAlex) reported from King, OntarioWhat's up Telus ? Gotta cell phone outage ! Got a panic attack ! I could'nt make a call or text and no internet. I'll stop watching sci-f/ alien movies for a while.
-
Sharlene🌱🍄🌷🌻 (@sfergs_) reported from Vaughan, OntarioYou know what’s annoying? The Telus IVR system. Like as soon as I hear I start yelling “REPRESENTATIVE!!!” Like I don’t wanna ****** talk to this stupid *** robot😭
-
Sharlene🌱🍄🌷🌻 (@sfergs_) reported from Markham, OntarioI’m with Telus but we have Rogers wifi, is the wifi apart of the outage too?
-
Kiran Varughese (@kiranjoyv) reported from Vaughan, Ontario@YRP @AMBERAlertONT You spend millions of taxpayer dollars to set up any system to help the community. Not burden it. Its also clear there was no coordination with @TELUS, @Bell, @Rogers, etc when developing the system since same message is delivered different number of times for different providers
-
Jose Alaras (@jalaras) reported from Markham, Ontario@itransstatus We are still having issues and we are not a Telus subscriber. Please check your system again. Our submissions are returning “r, Please try later...”
-
MermaidCindy (@CinderellaJane7) reported from Aurora, Ontario@4ParksBushcraft @BruceAlrighty45 @GOP Exactly, i submitted two reports that may have something to do with this seems Castro using Canadian phones for criminal activity I have TELUS they told me to submit the report made another report to @yrp they were so rude. Now getting a lawyer as per doctor. Abuse Victims 😔
-
Salti (@SamySalti) reported from Markham, OntarioDear @Rogers @TELUS @Bell , You're the big three. You guys can literally be good people and provide ACTUAL Unlimited Data with absolutely no slow downs. Please make it a thing as it'd probably help everyone in Canada. You're making people pay so much for literally nothing.
-
Jon Areias (@JonAreias) reported from Richmond Hill, Ontario@TELUS horrible customer service experience! I just was speaking to Iris and was on the phone for one hour, all I want to do is extend my contract that expires in 2 Weeks! SHOULD NOT BE THAT DIFFICULT #telus
-
RedPepper 🔜@AC.🌻🐶💣 (@PepperMuzz) reported from Vaughan, OntarioIt’s pretty bad when a major corporation like @TELUS @TELUSsupport can’t do anything for a long term Customer since 2008 - bring out a plan much less expensive then my current one and tells me I have to buy out my current contract in order to switch. Great loyalty TELUS.
-
Space & Defense Sector (@SpaceSector001) reported from Purpleville, Ontario@Coffee4Life365 @Rogers @Bell Yeah. Telus are stupid that way. I use to work for Telus in BC. AST is the total solution even in airplanes. But dtarlink was lol he good for laptops and stuff in the air.
-
sara urowitz (@saraurowitz) reported from Aurora, Ontario@TELUS @koodo on the line with customer retention fighting over a bill. I can't imagine worse customer service. Over 1 hr of my life wasted fighting with this company who couldn't care less about their customers.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
-
Jonathan (@kingofvictoria) reported@JonFraserTF @TELUS @TELUS needs to revamp their customer service. We need to speak to Canadians that actually speak English or French. Quit offshoring your customer service.
-
Craig (@Craig391913943) reported@JonFraserTF @TELUS Curios to know what happened with the bring it back. We had horrible experience with that as well
-
Baynish (@bbassit4eva) reported@JonFraserTF @TELUS I was a 30-year TELUS customer; with great service. Then I moved to an older home. TELUS said it was impossible for them to connect me to WiFi. Rogers connected me. I canceled Telus. Telus wanted $700 because I broke my contract! They finally backed off after 3 phone calls!
-
B.From.BC (@B_rockdf) reported@garymasonglobe @TELUS Telus, worst company ever in the last 3-5 years. All support is AI and from a 3rd world country.
-
Olyth (@olyth_terminal) reported$AMPG FYI this is not even including the AI-RAN market which is projected to add another $10b in revenue to the $20b from O-RAN by 2030. So that's a market that went from basically 0 to $30b in a little over 5 years. With 6G and AI Tailwinds to drive it another decade or more. You're probably wondering why this industry is growing so fast. It's not primarily the infrastructure upgrade to 6g. Yes it will help speed up the transition to advanced 5G and 6G BUT there's one main reason. Mobile Network Operator CEOs are fed up with vendor lock-in. They're tired of being dependent on a handful of suppliers with little leverage on pricing, innovation speed, or customization. O-RAN and AI-RAN give them the ability to mix hardware and software from multiple vendors. That drives down costs and unlocks new efficiencies and revenue streams. Right now the vendors know there's no competition. How do you think that's going for the MNOs during negotiations? O-RAN and AI-RAN change this. MNOs are speed running to alternatives at this point; the CAGR on O/AI-RAN prove this and $AMPG has proven their radios bring the results CEOs are looking for. The inflection point is this year. This quote from the Telus VP on using Samsung and Amplitech radios should tell you everything you need to know about how MNOs feel about single vendor lock in. It's stuck with me since I read it. It drives my conviction in $AMPG. “That’s our current mix. And it’s really important for us to have that deployment: if it [multi-vendor Open RAN] remains theoretical. It’s not good enough for us.” Do you feel conviction in Bureaus' sentiment? It should stick with you when you think about where $AMPG is headed.
-
Rick Hewat (@kidrickhewat) reported@JonFraserTF @TELUS The telecom business is in decline. They cannot easily raise prices given global trends and Cdn consumers seeing global pricing. I live rurally and pay the same rate as a customer in an urban area for lessor service as coverage is gone outside of town. Good luck with Bell!
-
Gary Mason 🇨🇦🇺🇦 (@garymasonglobe) reportedHi @TELUS I am happy to report that someone from your team called and we sorted the problem out over the phone with the help of a video link. Fingers crossed, issue resolved.
-
Kathleen Kenny (@SamaxKT) reported@JonFraserTF @TELUS Yes, had to cancel because of non-existent customer service.
-
TdotTrucker 🇨🇦 (@TdotTrucker) reported@TELUS @garymasonglobe Woah. Nothing should take three weeks or more for your Internet to be fixed. That sounds like a problem on your end and you should be making sure that this customer gets Internet immediately even if you have to use another service in the meantime.
-
Dan Harris (@danharriscan) reported@JonFraserTF @WitchsBeFlockin @TELUS They all like it when people bundle because it's harder to ditch them if one of the three services goes to ****. They used to compete on better customer service. Now, they DGAF because for every customer they lose due to bad service they gain from someone else's bad service.