Telus

Telus Outage Report in Aurora, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Aurora, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Aurora and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Aurora, Ontario 12/19/2025 03:25

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Aurora, Ontario

The most recent Telus outage reports came from the following cities: Toronto, York and Markham.

Loading map, please wait...
City Problem Type Report Time
CanadaToronto Phone
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Wi-fi
CanadaToronto Phone
CanadaToronto Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Aurora, Ontario

Latest outage, problems and issue reports in Aurora and nearby locations:

  • sheldonbk Sheldon Kerzner (@sheldonbk) reported from Toronto, Ontario

    @Ani1u7 @Rogers @Bell @TELUS I have a sharing plan that's grandfathered so extra lines are cheap. We never go over 10GB combined but I like the cushion. I always bought phones outright but not last time and now flagships are crazy$. Approx $100/mo w/add ons (voice to text vcmail, etc).

  • rishabh_snh Rishabh Sinha (@rishabh_snh) reported from Toronto, Ontario

    @TELUSsupport @TELUS I have been trying to upgrade my phone since 4 days. You automated prices shows 153+taxes for iPhone 11 Pro. I won’t pay that. There’s a technical issue with your chat box. I need a new phone in the next 3days. Help me out if you can.

  • glamourgirlca Susan (@glamourgirlca) reported from Vaughan, Ontario

    Tongues companies will take advantage of their customers. Come on @TELUS treat your customers with a modicum of respect. Then they go to a paperless bill, without making their customers aware. Roll over the data, #Telus stop cheating your loyal customers!

  • BoomDiggyBang Rich Gomes (@BoomDiggyBang) reported from Toronto, Ontario

    @TELUS 2007-2019 "No problem we can certainly collapse any calls or texts to the US you made a few hours prior to entering the US and adding the $7 package. 2020 "Hi Rich! Why don't you go kill yourself! Up yours!!" #telusyouvechanged

  • mgamble Matthew Gamble (@mgamble) reported from Toronto, Ontario

    @AlexanderDKB @peternowak 💯 percent agree. Telus admitted as much in their testimony- the competition isn’t in the RAN, it’s in the core. The network core and the functionality it provides is where an MVNO thrives or dies.

  • GSawision George Sawision me. (master electrician) (@GSawision) reported from Toronto, Ontario

    @nspector4 Time to shut down Telus before it gets Canada shut!

  • Mayssia Mayssia (May) Elajami - Toronto Lawyer (@Mayssia) reported from Toronto, Ontario

    2/2 even though it was $0.00 that is what companies like Bell & TELUS etc usually charge on the credit card at first to see if it is valid always check everything daily through online banking - it is good I caught it - but sucks now b/c I have to change all my automatic payments

  • michaelnugent Michael Nugent (@michaelnugent) reported from Toronto, Ontario

    Oh man, someone on Reddit just reminded me of when Telus used to have their MiKE network back in the early 2000s. I remember some of my friends back in high school had those cell phones that had a built-in walkie-talkie. They looked so convenient to have by buzzing your friends.

  • ttctaker Carol Brooks (@ttctaker) reported from Toronto, Ontario

    @gordperks People are waiting hours to talk to a human being! Most seniors are not computer savvy and or english isn't their first language. Telus is going to fix this?? I think not...press 1 if you think this sucks. Press 2 to get to 1.

  • lauramcgrathh Laura McGrath (@lauramcgrathh) reported from Toronto, Ontario

    @TELUS you are a joke. The worst customer service I’ve ever had in my life.... and that’s saying something.

  • sheldonbk Sheldon Kerzner (@sheldonbk) reported from Toronto, Ontario

    @Ani1u7 @TELUSsupport For sure Telus is wrong.. Turning off Wi-Fi turns the feature off because it's something that has to be supported by the cellular network. I don't know what OS he was running. He's our IT consultant so he may be on a beta or something

  • Jessica00469341 Jessica (@Jessica00469341) reported from Toronto, Ontario

    @naru2008 @TELUS Im with Fido to i pre ordered the i phone 12 pro in pacific Blue . $60/a-month $0 dollars down Ive been with Fido for a long time plus if you order the phone online you dont have to pay the $45 activation fee Im pretty certain . #iPhone12Pro #needaboost #Feel_Good

  • johnndavis John N. Davis (@johnndavis) reported from Toronto, Ontario

    20200605: National Post : As Ottawa dithers, Canada's major cellular providers shun Huawei ["Telus has not backed out of its February announcement that it would be incorporating Huawei tech into its 5G network likely because it would need to interface with its existing… network"

  • jmwensley Matthew (@jmwensley) reported from Toronto, Ontario

    Everyone needs to understand what a terrible decision this is @TELUS is putting profit ahead of national security. I hope customers leave. @jkenney

  • queerthoughts Rick Barnes (@queerthoughts) reported from Toronto, Ontario

    @Qualifyfor @johndotbastable The questions asked here by this source are legit. Ask why #WeCharity is not addressing these issues. Also note this org is heavily reliant on corporate sponsorships. They've lost Telus, G&M, and Virgin in the last few days. They need to be more forthcoming.

  • johnndavis John N. Davis (@johnndavis) reported from Toronto, Ontario

    20200213: James McLeod : Telus to launch 5G network with Huawei by the end of 2020

  • queensantos1984 🖤Rachel Santos🖤 (@queensantos1984) reported from Toronto, Ontario

    @TELUSsupport is there an issue because I can't receive texts from boyfriend who Is with Rogers. His best friend is with telus and they can text no problem. This is annoying.

  • myonlinelifenow Lanrick Bennett Jr. (@myonlinelifenow) reported from Toronto, Ontario

    👇🏾#InThisTogether @RogersHelps @bell @TELUS Lets follow in @johnkrasinski and @ATT’s footsteps to support #HeathCareHeroes Adding @VancityReynolds because, well why not #COVID2019

  • shurmanator ℙ𝕖𝕥𝕖𝕣 𝕊𝕙𝕦𝕣𝕞𝕒𝕟 (@shurmanator) reported from Toronto, Ontario

    @georganneb @char_lawyer @Bell @Rogers @TELUS Georganne, nobody dislikes those guys more than me but the systems were not designed for this. Same for internet. It’s like a water pipe to service an apartment complex is a foot in diameter but not if everybody is always home and taking showers simultaneously. Get used to it.

  • ShaziGoalie ShaziGoalie (@ShaziGoalie) reported from Toronto, Ontario

    I even said no one will call me back. I have never seen such bad controls between departments or any accountability from @adtcanada. This is probably the worst service I have received for a simple request to fulfill my order. Will anyone NOW listen to my concern @TELUS

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • kinsonalley Allyssia (@kinsonalley) reported

    Is anyone else in Ontario having issues Telus and text messages not going through? Or is it just me?

  • bellis1994 Barbara Ellis (@bellis1994) reported

    @Quea_Ali They are all bad, but Rogers is much easier to get ahold of these days. Spoke to Telus, and the support person was in Thailand. His phone card ran out of money so he had to hang up. Why aren't they hiring Canadians? 🙄

  • mrussellphoto Michael Russell 🌻 (@mrussellphoto) reported

    @PeterVogel I went into a renewal with shaw (internet/tv) expecting a battle and it was super easy with only a slight increase. Telus wouldn't budge on my Mom's phone price though. If I recall you had it down around 10/mo?

  • Sairyswolf sairys wolf (@Sairyswolf) reported

    Wtf I went into a Telus store to look into phone upgrade and told all their store demo phones were stolen. How? Aren't they locked down and have someone there watching??????

  • chad_marks Chad Marks (@chad_marks) reported

    @CofRedCentral @NapsAndSarcasm 100% agreed. We’re out in the country, have had Starlink for about 6 months with zero problems. Telus hub before that - “worked” about 60% of the time. Max speed 5mbps, averaged less than 1mbps.

  • BlackStangBC Stan Querin (@BlackStangBC) reported

    @randyw74 @drex i am moving from shaw to telus as the apartment complex i am moving to is offering 25% off each service for the lease term plus the extra 10 dollars off for my mobile service makes telus the winner in my book plus i can stream 15000 channels for $37.50 per year i am in

  • randyw74 Randy Welch (@randyw74) reported

    @drex Sorry but Rogers has been a horrible company to deal with imo. Sadly we live in an area where TELUS doesn’t offer service but I will search all options. Rogers will never get another dime of my money. #oldguyanger

  • carlz8 Carlz (@carlz8) reported

    anyone elses cell data down .. we have telus , virgin and bell and down at work ?

  • EhmDean Dean Ehm (@EhmDean) reported

    Any tips on a service provider in Calgary? I’m leaving Telus.

  • BobbyAllyn Bobby Allyn (@BobbyAllyn) reported

    She said when she was hired and trained for the job, the demo videos involved TikToks of children fighting. She says she was never warned of just how disturbing some of the footage she would be seeing every day would be, so she sought counseling through contractor Telus