Telus Outage Report in Aurora, Ontario
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Aurora, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Aurora and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (57%)
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Phone (18%)
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Wi-fi (11%)
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TV (7%)
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Total Blackout (4%)
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E-mail (3%)
Live Outage Map Near Aurora, Ontario
The most recent Telus outage reports came from the following cities: Toronto, York, Markham and Maple.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| York |
Internet | |
| Toronto |
Phone | |
| Toronto |
Phone | |
| Toronto |
Internet | |
| Markham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Aurora, Ontario
Latest outage, problems and issue reports in Aurora and nearby locations:
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Brit Alexandria 🌷
(@brxvnd) reported
from
Toronto, Ontario
Worst 👏🏼 customer 👏🏼 service 👏🏼 EVER 👏🏼 @TELUS #TelusTakesTheCake smh!
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Nabil Khandaker 🇧🇩🇨🇦
(@nabil01717) reported
from
Toronto, Ontario
Just spoke with @TELUS customer service. They mentioned that they will issue a refund after a month. Can you imagine them being so irresponsible while breaching their pre-authorized contract and then let customers wait for such a long time! Criminal practices.
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Vanessa 🇺🇦
(@shapsy01) reported
from
Toronto, Ontario
Looks like it’s time to move on from @TELUS their customer service is way below par my goodness
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Nabil Khandaker 🇧🇩🇨🇦
(@nabil01717) reported
from
Toronto, Ontario
Just spoke with my bank. Seems like a lot of people have already reported similar issues. I am wondering how many people are impacted and how much extra money @TELUS took without authorization. Submitted a dispute with my bank.
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Todger Strunk
(@WaxEBuildup) reported
from
Toronto, Ontario
We're at that point on a Friday night where you've been on hold with @TELUS for just under 2 hours + you have been worried for awhile now that they've shut down for the weekend and yet continue to repeat the "all of our operators are helping other customers..." message regardless
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Jim "The Canadian Patriot"
(@jim_thepatriot) reported
from
Toronto, Ontario
Is data safe with Big Tech Consulting firms owned by Indian Moguls or Canadian Companies outsourcing their Tech support in India like Telus and Bell? This is a national security problem. #cybersecurity
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Jim "The Canadian Patriot"
(@jim_thepatriot) reported
from
Toronto, Ontario
@1stJohnDagenais @BrianeveraertP1 Telecommunications services like Bell and Telus. Bank like TD outsourcing IT support is problematic for protecting Personal Information and electronic Data
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Dan Levy
(@TheDanLevy) reported
from
Toronto, Ontario
@The_IT_Nerd I don’t see why it would be so difficult. Maybe I need to research eSIMs tho but to my understanding it’s basically the same process as what Bell & Telus had with their CDMA network phones back in the day. It has a serial number (not just IMEI) you register with network
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Stephen Punwasi 📉🎄🎅🏼🐈
(@StephenPunwasi) reported
from
Toronto, Ontario
@DrMattHenschke @AvaEmr Any way to make them interoperable so your service can receive Telus’ offering without much overhead?
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Lilithe 🐰 💉💉💉🤒 (𝓢𝓸𝓯𝓽𝓷𝓮𝓼𝓼 Guaranteed)
(@lilithebowman) reported
from
Toronto, Ontario
I didn't take a picture, as I was in the weird Telus health website at the time & didn't want to crash it. Saw a tiny black mouse just come right up to me on the sidewalk. I stopped there and talked to my endo. It lies down and closes its eyes. ToT I think it ate poison/sumn.
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Nadia
(@TheLifeOfNadia) reported
from
Toronto, Ontario
@ImransLegalMind @TELUS It’s working for me now. Was a 5 minute gap of no service and I spazzed. Haha
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RyanCartier
(@RyanCartiers) reported
from
Toronto, Ontario
@TELUS Why does a call to @telusmobility require specifying mobil a 2nd time? Please correct redundancy, problem identified & feedback given to #customerservice over a year ago. Listening to frontline employees pays dividends in business.
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Starbucks Bae
(@Miss_Angel_Baby) reported
from
Toronto, Ontario
Not @TELUS Refusing To Help Me With An Upgrade On My Plan...
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CERB Gotti
(@TheSlowBurn) reported
from
Toronto, Ontario
How would anyone know if there was a Telus outage?
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WTIRealist
(@WTIBull) reported
from
Toronto, Ontario
@Mackslann @TELUSsupport @TELUS Darren Entwisle too busy buying his wife another Hermes Birkin in Palm Springs to give a ****.
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Todger Strunk
(@WaxEBuildup) reported
from
Toronto, Ontario
ZOMG I have cell phone service again. I may have waited on hold for 2 hours, but the woman who attended to my account was ******* amazing and she clearly should be running the company, not just answering inbound customer service. @TELUS, can you please promote the helpful woman?
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Stephen Punwasi 🌋 🚀
(@StephenPunwasi) reported
from
Toronto, Ontario
@robnicholsontor Classification is an oligopoly at a high level, but the pressures are monopolistic when they can fail and take out the whole banking system. Bell and Telus were fine, but just a Rogers failure was able to grind the country to a halt.
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James Harbeck, still here
(@sesquiotic) reported
from
Toronto, Ontario
Fun day. I find out that @chaptersindigo hasn’t delivered an e-gift card I paid for and they said they had sent, but just as I’m trying to contact customer service my @Bell home service abruptly craps out. (I’m using my Telus mobile phone to tweet.)
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Modern Pundit
(@sen127) reported
from
Toronto, Ontario
If you want to have the worse telecom experience go with @Rogers. They have all this network outages and connection issues and still if you keep it they don’t appreciate the business. Customer service/sales are rude. Better cancel instead of calling them. Go with @Bell or @TELUS
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Shane
(@Innanenights) reported
from
Toronto, Ontario
Still having a horrid time with my data services. My connection times out, or takes forever to load. Same with other Telus customers around me. What’s happening @TELUSsupport ?
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Starvin' Marvin
(@Starvin87270059) reported
@TELUS complaint filed with CRTC/CCTS. I dont understand why every customer service rep is lying to me. Port in requested Nov26th and is still not completed. Old provider says you cancelled the request. Telus port team says it's still pending. Callback promises never kept.
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Uvaraj Thulasiram
(@uvaraj_t) reported
@TELUS It has been a week since I took a new mobile connection with Telus. My inbound transfer porting request failed. I have been trying to connect to a customer care agent for the last 3 days just to get a status update. The wait is insane. Automated chat is of zero help!
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Landon Hildebrand
(@Lanbonh) reported
8 hours on hold with @TELUSBusiness trying to fix a problem they can’t seem to fix. I loved working with @TELUS for the last 15+ years, but after waiting for the escalation team to call me back for several days now, can’t imagine they are capable of working with me much longer.
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JCauce
(@JCauce) reported
@TELUSsupport @TELUS I've now been on hold for 1.5 hours waiting to tell you that my monthly bill is wrong. This is after I requested a callback, waited days, got called by a rep, and then hung up on. Terrible support.
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Coffeehouse
(@jaz_lottay) reported
@PartPhil @TELUS On fibre too got a tech coming praying they can fix it cuz that upload speed is money
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🇨🇦🇮🇱 Russian Bot #537,000 👊
(@BotHatesTheTurd) reported
@dirtsleep @Ryan_r_Williams Your manner of offering information is arrogant & insulting. Loyalty usually does next to nothing. Fido is owned by Rogers: the worst. Koodo is owned by Telus. Do you have to buy your own phone? which many people can't do? Virgin is U.S. Please don't work in customer service.
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Lululee
(@WendyWi59361539) reported
@Ryan_r_Williams Currently in the US. $15/month. 5G data. Unlimited calling anywhere in North America. My Telus plan in 🇨🇦 $90/month. 2G data. Only Canada calling. Waiting for hours on hold to beg Telus for an extra Gig is not acceptable. Another broken Trudeau promise.
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#Unacceptable honey 🇨🇦🇳🇱
(@jarisfull) reported
@telus @koodo Have the worst customer service since @Bell
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Patti Bacchus
(@pattibacchus) reported
After years using @TELUS for my home services and putting up with terrible customer service, I switched to @Shawhelp. What a strange experience for me: technician came on time and got the job done in minutes without leaving a big mess. Shaw and I are off to a very good start.🤞
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𝒮𝒸🅾️☯️t𝑒𝓇🇦🇷
(@IanScottie4) reported
Bro these phone companies here are scammers **** Bell, Rogers, Telus!!!