Telus

Telus Outage Report in Aurora, Ontario

No problems detected

If you are having issues, please submit a report below.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Aurora, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Aurora and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Aurora, Ontario 01/31/2026 00:10

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near Aurora, Ontario

The most recent Telus outage reports came from the following cities: Toronto.

Loading map, please wait...
City Problem Type Report Time
CanadaToronto Phone
CanadaToronto Phone
CanadaToronto Phone
CanadaToronto Phone
CanadaToronto Internet
CanadaToronto Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Aurora, Ontario

Latest outage, problems and issue reports in Aurora and nearby locations:

  • RyanCartiers RyanCartier (@RyanCartiers) reported from Toronto, Ontario

    @TELUS Why does a call to @telusmobility require specifying mobil a 2nd time? Please correct redundancy, problem identified & feedback given to #customerservice over a year ago. Listening to frontline employees pays dividends in business.

  • StephenPunwasi Stephen Punwasi 📉🎄🎅🏼🐈 (@StephenPunwasi) reported from Toronto, Ontario

    @DrMattHenschke @AvaEmr Any way to make them interoperable so your service can receive Telus’ offering without much overhead?

  • TheLifeOfNadia Nadia (@TheLifeOfNadia) reported from Toronto, Ontario

    @ImransLegalMind @TELUS It’s working for me now. Was a 5 minute gap of no service and I spazzed. Haha

  • TheDanLevy Dan Levy (@TheDanLevy) reported from Toronto, Ontario

    @The_IT_Nerd I don’t see why it would be so difficult. Maybe I need to research eSIMs tho but to my understanding it’s basically the same process as what Bell & Telus had with their CDMA network phones back in the day. It has a serial number (not just IMEI) you register with network

  • nabil01717 Nabil Khandaker 🇧🇩🇨🇦 (@nabil01717) reported from Toronto, Ontario

    Just spoke with @TELUS customer service. They mentioned that they will issue a refund after a month. Can you imagine them being so irresponsible while breaching their pre-authorized contract and then let customers wait for such a long time! Criminal practices.

  • WaxEBuildup Todger Strunk (@WaxEBuildup) reported from Toronto, Ontario

    ZOMG I have cell phone service again. I may have waited on hold for 2 hours, but the woman who attended to my account was ******* amazing and she clearly should be running the company, not just answering inbound customer service. @TELUS, can you please promote the helpful woman?

  • WaxEBuildup Todger Strunk (@WaxEBuildup) reported from Toronto, Ontario

    We're at that point on a Friday night where you've been on hold with @TELUS for just under 2 hours + you have been worried for awhile now that they've shut down for the weekend and yet continue to repeat the "all of our operators are helping other customers..." message regardless

  • Innanenights Shane (@Innanenights) reported from Toronto, Ontario

    Still having a horrid time with my data services. My connection times out, or takes forever to load. Same with other Telus customers around me. What’s happening @TELUSsupport ?

  • jim_thepatriot Jim "The Canadian Patriot" (@jim_thepatriot) reported from Toronto, Ontario

    @1stJohnDagenais @BrianeveraertP1 Telecommunications services like Bell and Telus. Bank like TD outsourcing IT support is problematic for protecting Personal Information and electronic Data

  • Miss_Angel_Baby Starbucks Bae (@Miss_Angel_Baby) reported from Toronto, Ontario

    Not @TELUS Refusing To Help Me With An Upgrade On My Plan...

  • sesquiotic James Harbeck, still here (@sesquiotic) reported from Toronto, Ontario

    Fun day. I find out that @chaptersindigo hasn’t delivered an e-gift card I paid for and they said they had sent, but just as I’m trying to contact customer service my @Bell home service abruptly craps out. (I’m using my Telus mobile phone to tweet.)

  • TheSlowBurn CERB Gotti (@TheSlowBurn) reported from Toronto, Ontario

    How would anyone know if there was a Telus outage?

  • jim_thepatriot Jim "The Canadian Patriot" (@jim_thepatriot) reported from Toronto, Ontario

    Is data safe with Big Tech Consulting firms owned by Indian Moguls or Canadian Companies outsourcing their Tech support in India like Telus and Bell? This is a national security problem. #cybersecurity

  • shapsy01 Vanessa 🇺🇦 (@shapsy01) reported from Toronto, Ontario

    Looks like it’s time to move on from @TELUS their customer service is way below par my goodness

  • brxvnd Brit Alexandria 🌷 (@brxvnd) reported from Toronto, Ontario

    Worst 👏🏼 customer 👏🏼 service 👏🏼 EVER 👏🏼 @TELUS #TelusTakesTheCake smh!

  • sen127 Modern Pundit (@sen127) reported from Toronto, Ontario

    If you want to have the worse telecom experience go with @Rogers. They have all this network outages and connection issues and still if you keep it they don’t appreciate the business. Customer service/sales are rude. Better cancel instead of calling them. Go with @Bell or @TELUS

  • lilithebowman Lilithe 🐰 💉💉💉🤒 (𝓢𝓸𝓯𝓽𝓷𝓮𝓼𝓼 Guaranteed) (@lilithebowman) reported from Toronto, Ontario

    I didn't take a picture, as I was in the weird Telus health website at the time & didn't want to crash it. Saw a tiny black mouse just come right up to me on the sidewalk. I stopped there and talked to my endo. It lies down and closes its eyes. ToT I think it ate poison/sumn.

  • StephenPunwasi Stephen Punwasi 🌋 🚀 (@StephenPunwasi) reported from Toronto, Ontario

    @robnicholsontor Classification is an oligopoly at a high level, but the pressures are monopolistic when they can fail and take out the whole banking system. Bell and Telus were fine, but just a Rogers failure was able to grind the country to a halt.

  • WTIBull WTIRealist (@WTIBull) reported from Toronto, Ontario

    @Mackslann @TELUSsupport @TELUS Darren Entwisle too busy buying his wife another Hermes Birkin in Palm Springs to give a ****.

  • nabil01717 Nabil Khandaker 🇧🇩🇨🇦 (@nabil01717) reported from Toronto, Ontario

    Just spoke with my bank. Seems like a lot of people have already reported similar issues. I am wondering how many people are impacted and how much extra money @TELUS took without authorization. Submitted a dispute with my bank.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • billwaboose Bill Waboose (@billwaboose) reported

    @TELUS please help us get back our cel and internet service here in Spences Bridge. No service since Monday. #spencesbridge

  • wjkrancevic wkrancevic (@wjkrancevic) reported

    @TELUSsupport God help you if you’re having problems with TELUS Smart Home Security. A two year parade of service calls, phone calls, part replacements and it still doesn’t work reliably. 🤯🤬🤯. Plus it’s IMPOSSIBLE to escalate to someone in authority!

  • Potusjbiden Did You Meditate ? (@Potusjbiden) reported

    @TELUS hello you Cable installer left a mess ,was uncertain,our cable box is not working properly and lastly he damaged or A/C so who do we contact?

  • cakeis_not_alie Trevor Pott(◢◤); (@cakeis_not_alie) reported

    My village just accepted a broadband study that said, in essence, "if you're lucky you'll get 50mbit down by 10mbit up sometime in late 2026, but we're not going to do anything except pray that @Telus will install fibre". Which they won't. Help me, @SpaceX, you're my only hope!

  • Jot_Dhindsa Jot Dhindsa (@Jot_Dhindsa) reported

    @TELUS can you see why I recieved the worst customer service ever? I will give time and details of the call.

  • thwartypants Grhoda (@thwartypants) reported

    @ember_november telus is the worst and I should have remembered that before I switched over

  • nucks09 C Timmermann (@nucks09) reported

    @TELUSsupport @TELUS I thought when you switched over email to the new platform that recoveries would be quicker. Email down due to Telus since Wednesday and keep been told it will be another 72 hours!! Wow😡

  • stephenfung Stephen Fung (@stephenfung) reported

    @TELUSsupport So, confirming, based on the map, there is definitely 5G in my direct area as indicated in 'Fuschia'. The Telus store is incorrect in saying there is no 5G anywhere in Canada. I should go do the SIM swap as directed by your support rep, correct?

  • wjkrancevic wkrancevic (@wjkrancevic) reported

    @TELUS God help you if you’re having problems with TELUS Smart Home Security. A two year parade of service calls, phone calls, part replacements and it still doesn’t work reliably. 🤯🤬🤯. Plus it’s IMPOSSIBLE to escalate to someone in authority!

  • Demi_theynd Trans Gil Gunderson (@Demi_theynd) reported

    "Oh no please buy this Telus phone, Ol' Gil's never gonna be an anime catgirl at this rate. I've got three more payments on my thigh-high socks and they've ripped in four places!"