Telus outages and service status in Aurora, Ontario

Problems in the last 24 hours in Aurora, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Aurora, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Aurora, Ontario

The most recent Telus outage reports came from the following cities: Richmond Hill, Purpleville, and Bradford West Gwillimbury.

City	Problem Type	Report Time
Richmond Hill	Phone	5 days ago
Bradford West Gwillimbury	Phone	2 months ago

Nearby cities with recent reports

Community Discussion

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Telus Issues Reports Near Aurora, Ontario

Latest outage, problems and issue reports in Aurora and nearby locations:

• 
  Da Man From Manila (@BanaagAlex) reported 2 minutes ago from King, Ontario

  What's up Telus ? Gotta cell phone outage ! Got a panic attack ! I could'nt make a call or text and no internet. I'll stop watching sci-f/ alien movies for a while.

• 
  🦝🦔 sash 🦔🦝 (@sasha_cresswell) reported 6 minutes ago from Vaughan, Ontario

  @pittk85 @Ptbo_Canada @TELUS According to the BOB FM Facebook, there’s an outage! 🥴

• 
  Sharlene🌱🍄🌷🌻 (@sfergs_) reported 7 minutes ago from Vaughan, Ontario

  You know what’s annoying? The Telus IVR system. Like as soon as I hear I start yelling “REPRESENTATIVE!!!” Like I don’t wanna ****** talk to this stupid *** robot😭

• 
  RedPepper 🔜@AC.🌻🐶💣 (@PepperMuzz) reported 13 minutes ago from Vaughan, Ontario

  It’s pretty bad when a major corporation like @TELUS @TELUSsupport can’t do anything for a long term Customer since 2008 - bring out a plan much less expensive then my current one and tells me I have to buy out my current contract in order to switch. Great loyalty TELUS.

• 
  MermaidCindy (@CinderellaJane7) reported 13 minutes ago from Aurora, Ontario

  @4ParksBushcraft @BruceAlrighty45 @GOP Exactly, i submitted two reports that may have something to do with this seems Castro using Canadian phones for criminal activity I have TELUS they told me to submit the report made another report to @yrp they were so rude. Now getting a lawyer as per doctor. Abuse Victims 😔

• 
  Susan (@glamourgirlca) reported 14 minutes ago from Vaughan, Ontario

  Tongues companies will take advantage of their customers. Come on @TELUS treat your customers with a modicum of respect. Then they go to a paperless bill, without making their customers aware. Roll over the data, #Telus stop cheating your loyal customers!

• 
  Sharlene🌱🍄🌷🌻 (@sfergs_) reported 15 minutes ago from Markham, Ontario

  I’m with Telus but we have Rogers wifi, is the wifi apart of the outage too?

• 
  Jon Areias (@JonAreias) reported 20 minutes ago from Richmond Hill, Ontario

  @TELUS horrible customer service experience! I just was speaking to Iris and was on the phone for one hour, all I want to do is extend my contract that expires in 2 Weeks! SHOULD NOT BE THAT DIFFICULT #telus

• 
  Space & Defense Sector (@SpaceSector001) reported 24 minutes ago from Purpleville, Ontario

  @Coffee4Life365 @Rogers @Bell Yeah. Telus are stupid that way. I use to work for Telus in BC. AST is the total solution even in airplanes. But dtarlink was lol he good for laptops and stuff in the air.

• 
  Kiran Varughese (@kiranjoyv) reported 24 minutes ago from Vaughan, Ontario

  @YRP @AMBERAlertONT You spend millions of taxpayer dollars to set up any system to help the community. Not burden it. Its also clear there was no coordination with @TELUS, @Bell, @Rogers, etc when developing the system since same message is delivered different number of times for different providers

• 
  sara urowitz (@saraurowitz) reported 35 minutes ago from Aurora, Ontario

  @TELUS @koodo on the line with customer retention fighting over a bill. I can't imagine worse customer service. Over 1 hr of my life wasted fighting with this company who couldn't care less about their customers.

• 
  Jose Alaras (@jalaras) reported 39 minutes ago from Markham, Ontario

  @itransstatus We are still having issues and we are not a Telus subscriber. Please check your system again. Our submissions are returning “r, Please try later...”

• 
  sara urowitz (@saraurowitz) reported 50 minutes ago from Aurora, Ontario

  @koodo @RogersHelps Jessica, a kind and polite customer service rep from @RogersHelps has set up an appointment for me with @Rogers to talk about moving my 3 numbers from @koodo @TELUS. @koodo you have some customer service catch up to do!

• 
  Salti (@SamySalti) reported 56 minutes ago from Markham, Ontario

  Dear @Rogers @TELUS @Bell , You're the big three. You guys can literally be good people and provide ACTUAL Unlimited Data with absolutely no slow downs. Please make it a thing as it'd probably help everyone in Canada. You're making people pay so much for literally nothing.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  D̴Lo.WorldP. 🇸🇻🌎 (@WavyNationOne) reported 1 minute ago

  @onesoccer @TELUS Damn i hope hes good to go come June but I doubt it😢

• 
  Etown50 (@etown50) reported 2 minutes ago

  @TELUS It's always amazing when your "customer care" tells you you're lying, not once, not twice but three times, when you tell them you recieved an email from Telus and then makes you sit in silence for 40 minutes only to be called a liar again and wont let you prove the email

• 
  polarissucks (@ilikefastintern) reported 2 minutes ago

  @CKCapitalxx I know a big problem for ast/bell/telus in canada will be that everyone has a starlink mini for their car now that lives rurally. Already bought and less monthly than paying for a family of added sat service. It will hurt them a bit in the short term here.

• 
  Wendy 🇨🇦 (@perfectrose2011) reported 2 minutes ago

  thanks," and hang up. Since I now have his name, are you able to contact the police to give his name and the # as obviously being someone impersonating Telus as an employee? Happy to DM this to you.

• 
  Ray Gaur (@raygaurca) reported 3 minutes ago

  We signed up for a three year contract to replace our month-to-month internet service for business effective November 28, 2025. It was our understanding that Anatoli Jr. Goriansk @TELUS the Account Manager was going to handle the switch, but for some reason he did not cancel our month-to-month service. Now our account has been suspended because of non-payment of the month-to-month service. Can you please assist. @TELUSsupport

• 
  Sadiabc (@74Sadiabc) reported 5 minutes ago

  @TELUS took almost 3 phone calls since my Dad passed away in August 2025 to get through to a Telus Customer Service rep who could actually help. You should give Carl a RAISE! The rest of your agents are useless. Train them better

• 
  Mary Willatt (@mary_willatt) reported 6 minutes ago

  @jaimepern we have Rogers and I have no complaints but a lot of neighbors report fairly frequent outages with their Telus but that might be just an issue with where we're situated

• 
  Douche Bag (@DoucheBag168) reported 6 minutes ago

  @raygaurca as much as Id like to believe this... i don't think so. Telus has burned me over and over again the past 5 years... I think Canadian telcos are going down the drain.. its unbelievable how a monopoly can be run so poorly

• 
  Ray Gaur (@raygaurca) reported 8 minutes ago

  Telus now is my largest holding. It is down just under 6% for me. However, one year of dividend should comfortably make up for the loss. $T $T.TO

• 
  Ken Shapka (@kcshapka) reported 8 minutes ago

  @TELUSsupport I have been trying to get a human to call me for 6 hrs Telus is a joke , charging me $200.00 to have tech come out and not fix the issue then not respond to my request to speak to a human !! @GlobalEdmonton @citytvnews1