Telus Outage Report in York, Ontario
No problems detected
If you are having issues, please submit a report below.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in York, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
-
Internet (45%)
-
Phone (29%)
-
Wi-fi (10%)
-
TV (6%)
-
E-mail (5%)
-
Total Blackout (5%)
Live Outage Map Near York, Ontario
The most recent Telus outage reports came from the following cities: Bradford West Gwillimbury and Toronto.
| City | Problem Type | Report Time |
|---|---|---|
 Bradford West Gwillimbury |
Phone | |
| Toronto |
Internet | |
| Toronto |
Phone | |
| Toronto |
Phone | |
| Toronto |
Phone | |
| Toronto |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near York, Ontario
Latest outage, problems and issue reports in York and nearby locations:
-
RedPepper 🔜@AC.🌻🐶💣
(@PepperMuzz) reported
from
Vaughan, Ontario
It’s pretty bad when a major corporation like @TELUS @TELUSsupport can’t do anything for a long term Customer since 2008 - bring out a plan much less expensive then my current one and tells me I have to buy out my current contract in order to switch. Great loyalty TELUS.
-
Kiran Varughese
(@kiranjoyv) reported
from
Vaughan, Ontario
@YRP @AMBERAlertONT You spend millions of taxpayer dollars to set up any system to help the community. Not burden it. Its also clear there was no coordination with @TELUS, @Bell, @Rogers, etc when developing the system since same message is delivered different number of times for different providers
-
Randall C Willis
(@createdbyrcw) reported
from
Toronto, Ontario
Given how many people I know who cancelled their Bell service, their Rogers service or their Telus service, it is surprising that I know any of this
-
Jamie Fox
(@ACJamieFox) reported
from
Toronto, Ontario
@Skeeter00007 @Rogers @TELUS Greed never gives.
-
KP ☀️
(@kierstynpare) reported
from
Toronto, Ontario
Telus: any phone you want for $0 down Also Telus *in the fine print*: but don’t worry, we’ll find another way to screw you over
-
Tania gupta
(@taniagupta1307) reported
from
Toronto, Ontario
@koodo @TELUS is fooling people with hidden charges that you are able to see only once you check your bill and find it to be $200 $190 and when you contact customer care, they will say we understand but won't be able to provide u with clarification #koodo #TELUS #worstconnection
-
Jay Yoo
(@tdotjay) reported
from
Toronto, Ontario
@TELUSBusiness @TELUSsupport been a customer since 1999. I’m very disappointed that @Telus was not able to match an offer to keep me on.
-
⚪️⚫️
(@MonicaLauriola) reported
from
Toronto, Ontario
I’ve been with @TELUS since 2011 and Virgin Mobile is prepared to offer me the same contraction for 2/3s of the price..... so much for customer service
-
♚ TrippWithMe 🇨🇦☯
(@TrillInToronto) reported
from
Toronto, Ontario
@DanaAngeline @TELUS $160 damn you better start charging for people to watch your snaps bout 160 for what start charging them fans per text
-
Sophia Cybulski
(@SophiaCybulski) reported
from
Toronto, Ontario
@TELUS thank you so much and I had no idea that I was a web client .. the same issue I have with Rogers
-
Dennis aka dLo
(@sidetripca) reported
from
Toronto, Ontario
@SteveSpag @freedomsupport This isn’t affecting just Freedom... Telus, Rogers and Bell also impacted by the outage. Clearly something else going on.
-
⚪️⚫️
(@MonicaLauriola) reported
from
Toronto, Ontario
@PepPostorino @GrazieTotti91 @TELUS I’m going to probably call back again tomorrow to do so. I wrote everything down and was just shocked at the offers
-
MermaidCindy
(@CinderellaJane7) reported
from
Aurora, Ontario
@4ParksBushcraft @BruceAlrighty45 @GOP Exactly, i submitted two reports that may have something to do with this seems Castro using Canadian phones for criminal activity I have TELUS they told me to submit the report made another report to @yrp they were so rude. Now getting a lawyer as per doctor. Abuse Victims 😔
-
YouMotorcycle
(@YouMotorcycle) reported
from
Toronto, Ontario
@darrylw71 Which is fair. But Koodo isn't a smaller company. It's owned by Telus and operates on Telus' network, so your reception would be no different on one versus the other.
-
Shaun Guthrie 🇨🇦
(@LordGuthrie) reported
from
Toronto, Ontario
@chezz12 @SpotifyCanada @SpotifyCares Yup. I think falls into the same thing Shaw and TELUS do when they come out with promotions and you’re and existing customer
-
❤︎ 𝓂𝒶𝓇𝒶 𝓁𝒾𝓂𝒶 ❤︎
(@Mara__Raquel) reported
from
Toronto, Ontario
Every time I call @TELUS @TELUSsupport I always get 150% customer service. Heather was amazing this morning, she couldn’t fix the problem right away but found a solution and called me back right away. I want to thank you TELUS for 20 years of great customer service
-
Spooky Beca
(@RebecaMacKinnon) reported
from
Toronto, Ontario
@TTChelps @DemandAccess hey @TELUSsupport @TELUS please consider finally letting your customers access phone network coverage in the TTC tunnels, if an emergency were to happen i would want to be able to contact family and us not having that option is sad and disappointing 😬
-
Sam Kemp-Jackson
(@samkj27) reported
from
Toronto, Ontario
@TELUSsupport @TELUS I’m not happy about my phone being suspended. I just spoke to someone via chat to reinstate and it’s not working. His name is Carlos. Please look into this ASAP and advise. #CustomerExperience
-
David Shory
(@dshory) reported
from
Toronto, Ontario
Unimpressed at the rate increase for my plan. Feels like I’m being gauged by @TELUS. I’ve been a client for over 20 years - time to switch. The gradual erosion of your customer service and increase in fees is too much to bear.
-
Salti
(@SamySalti) reported
from
Markham, Ontario
Dear @Rogers @TELUS @Bell , You're the big three. You guys can literally be good people and provide ACTUAL Unlimited Data with absolutely no slow downs. Please make it a thing as it'd probably help everyone in Canada. You're making people pay so much for literally nothing.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
-
Dogpatch_Ultra Classic
(@DogpatchH) reported
I wonder how many people know that Telus owns Koodo. Koodo was one of the best cellphone service providers until Telus got thier greasy mitts on them. Everyone that left Telus for Koodo just ended up under Telus anyway and dont know it. Myself now…..
-
Dogpatch_Ultra Classic
(@DogpatchH) reported
@koodo @lukebellefleur The issue is Koodo was a decent provider until Telus got thier greasy mitts on you. We got disconnected and when I tried to call and make a payment I was told by a supervisor that I was not aloud to do anything with the account. We are finding a new provider
-
Liam Gullion
(@LiamRossG_) reported
@tnoskk1 *tweet could not be read by people with iPhone 13 iPhones. Due to the fact that you @tnoskk1 own an ancient model of the iPhone. Please upgrade your garbage phone to continue. Thank you from Telus.
-
Michael Ward - Smashed Reality
(@MikeWardDraws) reported
@myownfairytale @TELUSsupport I was dropping packets with Telus for so long and even though I recorded it they kept telling me it was running normally. I switched to Shaw and it's been good for 3 years. Although I know others have had issues with Shaw so it might be a "damned if you do" either way scenario.
-
The Independent Idiot
(@TheInde95225562) reported
@TELUS Don't get it.... the wear line on this phone is terrible after 90 days....
-
ashley dent
(@torsensfan) reported
@rogerstv & @ADT @TELUS not a good day for customer support. Have been on hold and hung up on by your companies 10 times now plus waiting for over a month for service appointments.
-
Stephen Wood
(@stevewoodYYC) reported
@MichelletypoQ @Garossino While it’s good that citizens and corporations aren’t bound by FIPA I don’t have a lot of faith in corporations. Until consumers stop buying the products Telus will never stop selling them.
-
Michelle (she/her)
(@MichelleLorlo) reported
@TELUS 2 Qs why is my credit being pulled to reinstate home services when I’ve been consistent mobile customer for a decade+? Why do you need separate home & mobile etc entities? 1/*
-
Steve Manta
(@mantalicious) reported
@stevewoodYYC @MichelletypoQ @Garossino Rogers first announced in Jan 2020, and Telus and Bell a few months later. This has been a dead issue for nearly 2 years
-
Doc.Manny
(@mofelicio) reported
@CompBureau Are you true to promoting competition? Ts competition the only thing to be guarded? The fact that Telus an ICT provider and will also operate the business of their supposed customer, is that the right way to promote equality?