Telus

Telus Outage Report in York, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in York come from postal codes L4G.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in York, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in York, Ontario 12/05/2025 22:20

December 05: Problems at Telus

Telus is having issues since 05:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near York, Ontario

The most recent Telus outage reports came from the following cities: Toronto, York, Markham and Maple.

Loading map, please wait...
City Problem Type Report Time
CanadaToronto Phone
CanadaToronto Internet
CanadaToronto Phone
CanadaToronto Internet
CanadaToronto Phone
CanadaToronto Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near York, Ontario

Latest outage, problems and issue reports in York and nearby locations:

  • TheSlowBurn CERB Gotti (@TheSlowBurn) reported from Toronto, Ontario

    How would anyone know if there was a Telus outage?

  • nonaammees nonaammees (@nonaammees) reported from Toronto, Ontario

    @TELUS I've been waiting 4 hours now for a text message to port my phone now I'm in linbo between both phones and support is closed.. what kind of nonsense is this? @TELUSsupport

  • brxvnd Brit Alexandria 🌷 (@brxvnd) reported from Toronto, Ontario

    Worst 👏🏼 customer 👏🏼 service 👏🏼 EVER 👏🏼 @TELUS #TelusTakesTheCake smh!

  • sfergs_ Sharlene🌱🍄🌷🌻 (@sfergs_) reported from Vaughan, Ontario

    You know what’s annoying? The Telus IVR system. Like as soon as I hear I start yelling “REPRESENTATIVE!!!” Like I don’t wanna ****** talk to this stupid *** robot😭

  • fuckdemmkids Ed 🍃 (@fuckdemmkids) reported from Toronto, Ontario

    PSA: Stupid Telus employee messed up my number port so my personal number is out of order until noon tomorrow

  • AlsoKnownAs_AA Algis Akstinas (@AlsoKnownAs_AA) reported from Toronto, Ontario

    @Mark_Goldberg @TELUS Question: How many of TELUS+Bell shared network cell towers are fiber connected? 96%? More?

  • bakerofbytes Ryan Baldwin (@bakerofbytes) reported from Toronto, Ontario

    After updating to iOS 15.X my iPhone can barely use LTE. It takes several minutes to load a web page, if it loads at all. Im on iOS 15.1 on the @TELUS network. Anybody else experience this? It’s been like this for a week and no solution seems to work.

  • StregaNessa bitter ness (@StregaNessa) reported from Toronto, Ontario

    If anyone tried to text me today, Telus was down and I didn't notice 🥲

  • Innanenights Shane (@Innanenights) reported from Toronto, Ontario

    Still having a horrid time with my data services. My connection times out, or takes forever to load. Same with other Telus customers around me. What’s happening @TELUSsupport ?

  • DjMalik8013 DjMalik (@DjMalik8013) reported from Toronto, Ontario

    @TELUS @TELUSsupport why is there no service in Toronto ON? Outages are unacceptable considering the premium you charge for your services.

  • StephenPunwasi Stephen Punwasi 🌋 🚀 (@StephenPunwasi) reported from Toronto, Ontario

    @robnicholsontor Classification is an oligopoly at a high level, but the pressures are monopolistic when they can fail and take out the whole banking system. Bell and Telus were fine, but just a Rogers failure was able to grind the country to a halt.

  • KenEngelhart Ken Engelhart (@KenEngelhart) reported from Toronto, Ontario

    @gregobr @CarttCa Or, put differently, he doesn’t know what he is talking about on telecom and no one in his campaign has spent 30 minutes researching the topic. Btw I totally support removing the remaining restrictions and letting foreign companies buy Bell, TELUS and Rogers.

  • ryanali23 Ryan Ali (@ryanali23) reported from Toronto, Ontario

    @TELUS @TELUSBusiness your customer service agents have become an absolute joke. Putting me on hold without notice, singing on the call, trying to prolong the call for no reason. Do better.

  • TanashaNality miss mamas (@TanashaNality) reported from Toronto, Ontario

    I pay my iPhone messenger app dussssst. Those notifications are teewww alarming and plentiful. Every day 100 unread messages but it’s just pure access codes, Telus offers and people I’ve let down. WhatsApp is the life for me

  • peterdimov Peter Dimov (@peterdimov) reported from Toronto, Ontario

    @CTVNews Bell Canada, Rogers Communications Inc., Telus Corp. and Shaw Communications Inc. have all announced customers will not be charged to help connect with loved ones in the embattled region

  • AIexArteaga eRa Alex (@AIexArteaga) reported from Toronto, Ontario

    On god if you’re Canadian stay away from @RogersHelps. Go to Telus or Bell Every other provider is better, TRUST ME. By far the worst cellular provider

  • GeorgeStroe3 George (@GeorgeStroe3) reported from Toronto, Ontario

    @TTChelps I see, did not know, apologies. I am on Telus. Will do that, connect to the wifi. Did not know where to get off and was using google maps to guide me. But of course you need wifi for that. Fortunately the trains come out from the tunnel after Bloor and I had signal again

  • andreaLG Andrea Gimblett (@andreaLG) reported from Toronto, Ontario

    @AnthonyFarnell Telus has a service that blocks those calls. You can create an approved list but anyone else has to enter a code.

  • Miss_Angel_Baby Starbucks Bae (@Miss_Angel_Baby) reported from Toronto, Ontario

    Not @TELUS Refusing To Help Me With An Upgrade On My Plan...

  • BanaagAlex Da Man From Manila (@BanaagAlex) reported from King, Ontario

    What's up Telus ? Gotta cell phone outage ! Got a panic attack ! I could'nt make a call or text and no internet. I'll stop watching sci-f/ alien movies for a while.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • stevegplatt Stephen Platt (@stevegplatt) reported

    Been trying to cancel a Telus line today. Two call backs only to be put on hold for over 30 minutes each time. No estimated wait time…nothing. Still not done. Really poor service. @TELUS

  • troyred Troy Red (@troyred) reported

    @TELUSsupport @TELUS has done nothing to attempt resolution. I have had no response whatsoever. When I follow up, I get the same response “we are escalating “. Not sure where it’s being escalated to, but it must be a junk folder. Switching mobility this week, never spending a dime with @TELUS

  • sbchillins football team fan #1 🔴🤝 (@sbchillins) reported

    @TELUS *types into goggle* are there any options in BC other the Telus. Nope just this ****.

  • atcomsystems Atcom (@atcomsystems) reported

    These issues may severely impact Ring Central and Telus Business Connect.

  • DavidTaylorNYC Guacamole Dave 🥑 (@DavidTaylorNYC) reported

    @CalamityJayne4 @publicfrienemy We had the same issue at the lake west of town. Reliable 25/25 service from Telus. 500Gb for around $65 solved the problem.

  • WanderlustMegan Megan Kennedy (@WanderlustMegan) reported

    @N8tiveJen @TELUSsupport So far yes 😥 Looks like Telus didn't turn on the feed like other cable providers in Canada but on hold with tech support.

  • WanderlustMegan Megan Kennedy (@WanderlustMegan) reported

    @TELUSsupport I would just like Telus at a higher level to fix it, it’s a recurring issue where people with Central Ice with other providers don’t have this issue and even get a free trial. Every year I’m told this won’t happen again and it does.

  • EvangDJones Evang. Dayle Jones-Johnson (@EvangDJones) reported

    @TELUS @TELUSBusiness @TELUSsupport I am not sure why it is so difficult to get help. I have been waiting 7 days for a manager call back. I have been a customer since Clearnet. This is poor customer service

  • JoshuaRey91 Joshua Rey (@JoshuaRey91) reported

    My Telus Optik TV box lost signal so I guess it's telling to stop watching this stupid Seahawks team. Guess it's good for the blood pressure anyway.

  • AlbertaGirl34 Lori Bauer🇨🇦🏒🥅🔥 (@AlbertaGirl34) reported

    Why the hell wouldn't @TELUS let customer's know their current TSN Sports package was going obsolete ???? Yet keep charging us 😡😡😡