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Telus Outage Report in York, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in York, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in York, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 48% Internet (48%)
  • 23% Phone (23%)
  • 13% Wi-fi (13%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 5% Total Blackout (5%)

Live Outage Map Near York, Ontario

The most recent Telus outage reports came from the following cities: Purpleville, and Bradford West Gwillimbury.

CityProblem TypeReport Time
Bradford West Gwillimbury Phone 1 month ago
York Internet 4 months ago
Markham Internet 4 months ago
Maple Internet 6 months ago
Maple Internet 6 months ago
Bradford West Gwillimbury Phone 6 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near York, Ontario

Latest outage, problems and issue reports in York and nearby locations:

  • sfergs_
    Sharlene🌱🍄🌷🌻 (@sfergs_) reported from Markham, Ontario

    I’m with Telus but we have Rogers wifi, is the wifi apart of the outage too?

  • SamySalti
    Salti (@SamySalti) reported from Markham, Ontario

    Dear @Rogers @TELUS @Bell , You're the big three. You guys can literally be good people and provide ACTUAL Unlimited Data with absolutely no slow downs. Please make it a thing as it'd probably help everyone in Canada. You're making people pay so much for literally nothing.

  • jalaras
    Jose Alaras (@jalaras) reported from Markham, Ontario

    @itransstatus We are still having issues and we are not a Telus subscriber. Please check your system again. Our submissions are returning “r, Please try later...”

  • saraurowitz
    sara urowitz (@saraurowitz) reported from Aurora, Ontario

    @koodo @RogersHelps Jessica, a kind and polite customer service rep from @RogersHelps has set up an appointment for me with @Rogers to talk about moving my 3 numbers from @koodo @TELUS. @koodo you have some customer service catch up to do!

  • saraurowitz
    sara urowitz (@saraurowitz) reported from Aurora, Ontario

    @TELUS @koodo on the line with customer retention fighting over a bill. I can't imagine worse customer service. Over 1 hr of my life wasted fighting with this company who couldn't care less about their customers.

  • BanaagAlex
    Da Man From Manila (@BanaagAlex) reported from King, Ontario

    What's up Telus ? Gotta cell phone outage ! Got a panic attack ! I could'nt make a call or text and no internet. I'll stop watching sci-f/ alien movies for a while.

  • JonAreias
    Jon Areias (@JonAreias) reported from Richmond Hill, Ontario

    @TELUS horrible customer service experience! I just was speaking to Iris and was on the phone for one hour, all I want to do is extend my contract that expires in 2 Weeks! SHOULD NOT BE THAT DIFFICULT #telus

  • SpaceSector001
    Space & Defense Sector (@SpaceSector001) reported from Purpleville, Ontario

    @Coffee4Life365 @Rogers @Bell Yeah. Telus are stupid that way. I use to work for Telus in BC. AST is the total solution even in airplanes. But dtarlink was lol he good for laptops and stuff in the air.

  • sasha_cresswell
    🦝🦔 sash 🦔🦝 (@sasha_cresswell) reported from Vaughan, Ontario

    @pittk85 @Ptbo_Canada @TELUS According to the BOB FM Facebook, there’s an outage! 🥴

  • PepperMuzz
    RedPepper 🔜@AC.🌻🐶💣 (@PepperMuzz) reported from Vaughan, Ontario

    It’s pretty bad when a major corporation like @TELUS @TELUSsupport can’t do anything for a long term Customer since 2008 - bring out a plan much less expensive then my current one and tells me I have to buy out my current contract in order to switch. Great loyalty TELUS.

  • sfergs_
    Sharlene🌱🍄🌷🌻 (@sfergs_) reported from Vaughan, Ontario

    You know what’s annoying? The Telus IVR system. Like as soon as I hear I start yelling “REPRESENTATIVE!!!” Like I don’t wanna ****** talk to this stupid *** robot😭

  • glamourgirlca
    Susan (@glamourgirlca) reported from Vaughan, Ontario

    Tongues companies will take advantage of their customers. Come on @TELUS treat your customers with a modicum of respect. Then they go to a paperless bill, without making their customers aware. Roll over the data, #Telus stop cheating your loyal customers!

  • CinderellaJane7
    MermaidCindy (@CinderellaJane7) reported from Aurora, Ontario

    @4ParksBushcraft @BruceAlrighty45 @GOP Exactly, i submitted two reports that may have something to do with this seems Castro using Canadian phones for criminal activity I have TELUS they told me to submit the report made another report to @yrp they were so rude. Now getting a lawyer as per doctor. Abuse Victims 😔

  • kiranjoyv
    Kiran Varughese (@kiranjoyv) reported from Vaughan, Ontario

    @YRP @AMBERAlertONT You spend millions of taxpayer dollars to set up any system to help the community. Not burden it. Its also clear there was no coordination with @TELUS, @Bell, @Rogers, etc when developing the system since same message is delivered different number of times for different providers

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • deity_of_death
    Chris (@deity_of_death) reported

    @TELUS It's cute, Hockey Canada management is clearly horrible but @TELUS is about to start charging Canadians to pay with credit cards in an obvious attempt to further line their pockets at the expense of everyday Canadians.

  • EComm911_info
    E-Comm 9-1-1 (@EComm911_info) reported

    .@TELUS advising no landline service in some North Island communities incl #OceanFalls #Holberg & #Oweekeno. No ETA for service restoration. Life-threatening emerg? Dial 911 in case service restored. No service? Head to nearest ER/doc or police/fire dept if able. @EmergencyInfoBC

  • ValeriaAbsinthe
    Valeria Absinthe (@ValeriaAbsinthe) reported

    @TELUS @TELUSsupport Why exactly should people go to you for an internet service, when 6+ hours goes go by and the internet is STILL down where I live? No matter how many times I reset the damn modem?

  • RichardDaniel26
    Richard Daniel (@RichardDaniel26) reported

    @LorneDaniel Telus webmail shifted to Google a year ago, or so, with promises that there would be no real change. Now, I can't access my MS email account without incessant Google pop-ups asking me to sign in to my Google account.

  • JohnBaron42
    John Baron (@JohnBaron42) reported

    @TELUS If you charge me a credit card transaction fee, consider this customer gone for life. #helloshaw #hellobell

  • TiffAtLaw
    Tiffany (@TiffAtLaw) reported

    “Telecom provider Telus has already warned its customers that they'll have to pay a surcharge of about $2 per customer on average starting this month, if they pay their bill with a credit card.” God forbid the big-three pay a fee for convenience of on-time & auto-payments 👀

  • JimArbuthnot
    Jim Arbuthnot (@JimArbuthnot) reported

    So how many other people will cancel their pre-auth credit card payment with Telus and reinstate their monthly paper bill? I get it, not an environmentally friendly strategy, but Telus already benefits greatly from predictable on-time payments and reduced e-billing costs.

  • JWv202
    JW aka Rory Calhoun (@JWv202) reported

    Tim Horton's, Scotiabank, TELUS, and now Canadian Tire.... hey Hockey Canada, have you got the hint yet?? Fix your house!! There have been enough victims, and it is utterly disgusting what you have done.

  • d_petre
    DM Petre (@d_petre) reported

    @CBCNews Wouldn't it be nice if one of these companies stepped up and demanded change. Instead they jump ship because they only care about making money. IMO Tim Hortons and Telus are just as guilty. They had no problem being on board for the good times. Now that times are rough..out

  • Kitsune_Eve
    ᴇᴠᴇ ♡ ᴠᴛᴜʙᴇʀ (@Kitsune_Eve) reported

    half of the comments on TikTok for this are like: "UMMMM ACKCHULLY Telus is ALSO a top provider???? 😡😡" like dang okay didn't know yall were so down bad for giant corpo phone providers sorry I missed one asdfghjkl;