Telus

Telus Outage Report in York, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in York, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in York, Ontario 03/06/2026 17:40

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near York, Ontario

The most recent Telus outage reports came from the following cities: Toronto, Purpleville and Bradford West Gwillimbury.

Loading map, please wait...
City Problem Type Report Time
CanadaToronto Wi-fi
CanadaToronto Wi-fi
CanadaToronto E-mail
CanadaToronto Internet
CanadaBradford West Gwillimbury Phone
CanadaToronto Internet

Community Discussion

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Telus Issues Reports Near York, Ontario

Latest outage, problems and issue reports in York and nearby locations:

  • sarkisTO Sarkis 🇦🇲•🇨🇦 (@sarkisTO) reported from Toronto, Ontario

    My service with @TELUS has gotten so bad that I can’t even contact @TELUSsupport to let them know because my phone line keeps dropping. No I don’t live in Pickle Lake, I live in Toronto…

  • nabil01717 Nabil Khandaker 🇧🇩🇨🇦 (@nabil01717) reported from Toronto, Ontario

    Just spoke with my bank. Seems like a lot of people have already reported similar issues. I am wondering how many people are impacted and how much extra money @TELUS took without authorization. Submitted a dispute with my bank.

  • StephenPunwasi Stephen Punwasi 📉🎄🎅🏼🐈 (@StephenPunwasi) reported from Toronto, Ontario

    @DrMattHenschke @AvaEmr Any way to make them interoperable so your service can receive Telus’ offering without much overhead?

  • nabil01717 Nabil Khandaker 🇧🇩🇨🇦 (@nabil01717) reported from Toronto, Ontario

    Just spoke with @TELUS customer service. They mentioned that they will issue a refund after a month. Can you imagine them being so irresponsible while breaching their pre-authorized contract and then let customers wait for such a long time! Criminal practices.

  • Elise_ekd Elise Davis (she/her) 🇨🇦 (@Elise_ekd) reported from Toronto, Ontario

    @Noellenarwhal @fordnation @SylviaJonesMPP Tonight I contacted Telus private telemedicine. I’ve been a member since they started. 7+ years ago. There was a 2 to 3 hour wait. Normal wait time has never been more than 30 minutes. This is the goal, for private healthcare to proliferate.

  • WaxEBuildup Todger Strunk (@WaxEBuildup) reported from Toronto, Ontario

    We're at that point on a Friday night where you've been on hold with @TELUS for just under 2 hours + you have been worried for awhile now that they've shut down for the weekend and yet continue to repeat the "all of our operators are helping other customers..." message regardless

  • RyanCartiers RyanCartier (@RyanCartiers) reported from Toronto, Ontario

    @TELUS Why does a call to @telusmobility require specifying mobil a 2nd time? Please correct redundancy, problem identified & feedback given to #customerservice over a year ago. Listening to frontline employees pays dividends in business.

  • WaxEBuildup Todger Strunk (@WaxEBuildup) reported from Toronto, Ontario

    ZOMG I have cell phone service again. I may have waited on hold for 2 hours, but the woman who attended to my account was ******* amazing and she clearly should be running the company, not just answering inbound customer service. @TELUS, can you please promote the helpful woman?

  • sesquiotic James Harbeck, still here (@sesquiotic) reported from Toronto, Ontario

    Fun day. I find out that @chaptersindigo hasn’t delivered an e-gift card I paid for and they said they had sent, but just as I’m trying to contact customer service my @Bell home service abruptly craps out. (I’m using my Telus mobile phone to tweet.)

  • TheDanLevy Dan Levy (@TheDanLevy) reported from Toronto, Ontario

    @The_IT_Nerd I don’t see why it would be so difficult. Maybe I need to research eSIMs tho but to my understanding it’s basically the same process as what Bell & Telus had with their CDMA network phones back in the day. It has a serial number (not just IMEI) you register with network

  • Hunnie2B HotPeppa (@Hunnie2B) reported from Toronto, Ontario

    Explain to me how does a PHONE COMPANY get their wires crossed for days now and still cannot resolve their problem. Press 5 for CS only to be told sorry you've reached Credit Operations. @TELUS I'm coming back!!!

  • jim_thepatriot Jim "The Canadian Patriot" (@jim_thepatriot) reported from Toronto, Ontario

    @1stJohnDagenais @BrianeveraertP1 Telecommunications services like Bell and Telus. Bank like TD outsourcing IT support is problematic for protecting Personal Information and electronic Data

  • StephenPunwasi Stephen Punwasi 🌋 🚀 (@StephenPunwasi) reported from Toronto, Ontario

    @robnicholsontor Classification is an oligopoly at a high level, but the pressures are monopolistic when they can fail and take out the whole banking system. Bell and Telus were fine, but just a Rogers failure was able to grind the country to a halt.

  • shapsy01 Vanessa 🇺🇦 (@shapsy01) reported from Toronto, Ontario

    Looks like it’s time to move on from @TELUS their customer service is way below par my goodness

  • jim_thepatriot Jim "The Canadian Patriot" (@jim_thepatriot) reported from Toronto, Ontario

    Is data safe with Big Tech Consulting firms owned by Indian Moguls or Canadian Companies outsourcing their Tech support in India like Telus and Bell? This is a national security problem. #cybersecurity

  • sen127 Modern Pundit (@sen127) reported from Toronto, Ontario

    If you want to have the worse telecom experience go with @Rogers. They have all this network outages and connection issues and still if you keep it they don’t appreciate the business. Customer service/sales are rude. Better cancel instead of calling them. Go with @Bell or @TELUS

  • lilithebowman Lilithe 🐰 💉💉💉🤒 (𝓢𝓸𝓯𝓽𝓷𝓮𝓼𝓼 Guaranteed) (@lilithebowman) reported from Toronto, Ontario

    I didn't take a picture, as I was in the weird Telus health website at the time & didn't want to crash it. Saw a tiny black mouse just come right up to me on the sidewalk. I stopped there and talked to my endo. It lies down and closes its eyes. ToT I think it ate poison/sumn.

  • sarkisTO Sarkis 🇦🇲•🇨🇦 (@sarkisTO) reported from Toronto, Ontario

    UPDATE: @TELUS’s, @TELUSsupport page is just as bad as their phone service — not a single ‘connection’

  • TheLifeOfNadia Nadia (@TheLifeOfNadia) reported from Toronto, Ontario

    @ImransLegalMind @TELUS It’s working for me now. Was a 5 minute gap of no service and I spazzed. Haha

  • WTIBull WTIRealist (@WTIBull) reported from Toronto, Ontario

    @Mackslann @TELUSsupport @TELUS Darren Entwisle too busy buying his wife another Hermes Birkin in Palm Springs to give a ****.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • bajablastluver 🫀🪷rey🦋🪬 (@bajablastluver) reported

    TELUS GIVE ME MY MONEY YOU DUMB ***** IM A POOR PERSON YOU THINK YOU CAN JUST CHARGE ME $400 AND GET AWAAY WITH IT

  • bryceinTO Bryce (@bryceinTO) reported

    Dear @TELUS your new charge for paying my bill with my credit card has me seriously considering moving when my contract is up in December after 14 years with your company. We already pay the highest mobility bills in the world. Pay your own damn fees!

  • HA77702018 Elly (@HA77702018) reported

    @TELUSsupport @TELUS REALLY tired of your faulty h/w and connect problems. Also new remote does not allow me to adjust volume. Third Apple box and remote now. Unacceptable and will be looking for new provider. ALSO, remove the $13.99 charges from my account - all of them.

  • TiernanMurphy8 Tiernan Murphy (@TiernanMurphy8) reported

    @journo_dale A gate keeper is someone who charges you to enter or exit. To exit Loblaws with your groceries you have to pay the cashier. To use Telus's cell network you pay a monthly fee. These are the real gatekeepers. #cdnpoli

  • sevanmattar Sevan Mattar (@sevanmattar) reported

    @sofiesonja FACTS thats why i never use the app, i got thru the telus app instead

  • EJS08026749 E Jean Simpson BEd, BA, MA, Author (@EJS08026749) reported

    Incredibly wonderful that the lady showed me how to fix things...explained what I needed to know. Got the phone fixed and we tested. Glitches should not be a problem. Thank you again helpful techs at @TELUS in Charlottetown Mall! There were two a tall man and a lady. Good staff!

  • lkelaher lkelaher (@lkelaher) reported

    @Rogers wow. New low in customer service. I had a simple question. Will you match an offer from @TELUS . All you had to say was NO. 2.5hrs, 2 agents, a lot of unnecessary time wasting & "we can get within $5"! OK? - Yes fine. THEN "OPPS! NO!" please add $17 to that. #epicfail

  • ChinookArchYYC Forecast (@ChinookArchYYC) reported

    @TELUSsupport we are having significant mobile voice connection challenges. Our household has 3 phone devices on Telus, Koodo and Bell (all riding on Telus' network) and all devices are struggling with poor quality. - dropped calls - can't be heard or can't hear during calls

  • DixonMadeUrkel (@DixonMadeUrkel) reported

    @TELUS is absolutely the worst company in this country. 2-3 hours minimum on the phone for a representative. They need to pay me back for my time at this point. If you want to get a phone with them DONT.

  • HILITINGHOCKEY Right Wing, Shoots Left 🇨🇦🏒🥅🌈 😷💉💉 (@HILITINGHOCKEY) reported

    @ChinookArchYYC @Emir_Kazic @TELUS QAnon warned us all about the 5G network. Would we listen? Nooooo!