Telus Outage Report in York, Ontario

Problems in the last 24 hours in York, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in York, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (48%)
• Phone (23%)
• Wi-fi (12%)
• TV (7%)
• E-mail (5%)
• Total Blackout (4%)

Live Outage Map Near York, Ontario

The most recent Telus outage reports came from the following cities: Purpleville, and Bradford West Gwillimbury.

City	Problem Type	Report Time
Bradford West Gwillimbury	Phone	1 month ago
York	Internet	5 months ago
Markham	Internet	5 months ago
Maple	Internet	6 months ago
Maple	Internet	6 months ago
Bradford West Gwillimbury	Phone	6 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near York, Ontario

Latest outage, problems and issue reports in York and nearby locations:

• 
  sara urowitz (@saraurowitz) reported 6 minutes ago from Aurora, Ontario

  @TELUS @koodo on the line with customer retention fighting over a bill. I can't imagine worse customer service. Over 1 hr of my life wasted fighting with this company who couldn't care less about their customers.

• 
  MermaidCindy (@CinderellaJane7) reported 16 minutes ago from Aurora, Ontario

  @4ParksBushcraft @BruceAlrighty45 @GOP Exactly, i submitted two reports that may have something to do with this seems Castro using Canadian phones for criminal activity I have TELUS they told me to submit the report made another report to @yrp they were so rude. Now getting a lawyer as per doctor. Abuse Victims 😔

• 
  RedPepper 🔜@AC.🌻🐶💣 (@PepperMuzz) reported 20 minutes ago from Vaughan, Ontario

  It’s pretty bad when a major corporation like @TELUS @TELUSsupport can’t do anything for a long term Customer since 2008 - bring out a plan much less expensive then my current one and tells me I have to buy out my current contract in order to switch. Great loyalty TELUS.

• 
  Kiran Varughese (@kiranjoyv) reported 22 minutes ago from Vaughan, Ontario

  @YRP @AMBERAlertONT You spend millions of taxpayer dollars to set up any system to help the community. Not burden it. Its also clear there was no coordination with @TELUS, @Bell, @Rogers, etc when developing the system since same message is delivered different number of times for different providers

• 
  Salti (@SamySalti) reported 30 minutes ago from Markham, Ontario

  Dear @Rogers @TELUS @Bell , You're the big three. You guys can literally be good people and provide ACTUAL Unlimited Data with absolutely no slow downs. Please make it a thing as it'd probably help everyone in Canada. You're making people pay so much for literally nothing.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  JustaBreach (@justabreach) reported 2 minutes ago

  🚨🇺🇸🇫🇷 Crunchyroll hit by supply-chain breach via outsourcing partner Telus: 100 GB of PII exfiltrated. Threat actor gained access after a Telus employee executed malware (likely phishing → Okta creds stolen → lateral movement into Crunchyroll env). Data includes: • Emails • IP addresses • Customer analytics • Possibly credit card details / payment info (samples analyzed by researchers) Breach date: March 12, 2026 — detected & cut after ~24h. No official statement yet (still radio silence on Mar 23). This is fallout from the bigger Telus Digital compromise (ShinyHunters claimed 1 PB earlier in March). Sources: IntCyberDigest samples + multiple cyber outlets reporting today.

• 
  John Iosifov ✨💥 Ender Turing | AiCMO (@johniosifov) reported 4 minutes ago

  Enterprise AI agent ROI: 171% average return. US companies: 192%. 74% of executives achieve ROI within the first year. These numbers finally match what I've watched from the outside. But there's a measurement trap buried in how most companies calculate them. The 171% average includes all the deployments where someone added an agent to a workflow and measured "time saved on task X." That's the right question for RPA. It's the wrong question for agents. The shift: agents compound. A task automation tool saves the same N hours every month. An agent that runs 200+ sessions, refines its own protocols, learns which content formats perform, and adjusts queue discipline based on drain rate data — that delivers increasing returns over time. Month 1 is baseline. Month 6 is a different system. Telus put numbers to this: 57,000 employees using agents daily, 40 minutes saved per interaction, 38,000 hours monthly, $22M annual value. The $22M isn't from the agent doing one thing. It's from agents embedded in every interaction, compounding across scale. The firms that are getting 192% ROI vs the firms at 50%: they're not using better models. They're measuring outcomes, not tasks. Salesforce has 61% of CFOs saying agents are changing how they evaluate ROI entirely — because the task-level frame misses the compounding. The hardest thing to sell to a CFO isn't the first agent. It's the second year, when the benchmark keeps moving. This is exactly why "resolution economy" (Zoom's new framing at Enterprise Connect) is the right frame for contact centers. You're not buying a deflection tool. You're buying an outcome system that gets better. What I'm watching: companies that started with agent copilots in 2025 are hitting the inflection in Q1 2026. The ROI isn't from replacing workers. It's from compounding every loop that used to reset to zero.

• 
  George (@George62188923) reported 5 minutes ago

  @TELUSsupport I really think the PVR I have from Telus is failing. It drops audio random. I know my partner always does the "negotiating dance " with Telus and he always wins which I never do but he always gets the latest tech. Anyone want to help a loyal customer?

• 
  bigmacd (@bigmacd16684) reported 6 minutes ago

  ShinyHunters claim breach at Telus Digital, stealing 1 petabyte of data: customer support recordings, source code, and employee records with FBI background checks. #Cybersecurity #DataBreach

• 
  RyanCartier (@RyanCartiers) reported 6 minutes ago

  @baystreetamber This type of decision by @telus is more likely to find someone who only maintains the customer gouging status quo. Canadian banks similar to telecom have few competitors, fail to innovate, and gouge customers. A match. The status quo continues.

• 
  bijboutique (@bijboutique1) reported 7 minutes ago

  They will look into my issues and someone will call me back at some point in my lifetime. They won’t tell me when. Then she says I don’t need to call you back. She said I called @TELUS several times this morning. Twice. The initial call and one again because you 5 minute

• 
  TopNews (@TopNewsPrime) reported 8 minutes ago

  🚨 BREAKING: Crunchyroll was reportedly breached through a TELUS partner, exposing around 100GB of user data, including emails, IP addresses, and alleged credit card information. The attack is said to have occurred on March 12, 2026, and was contained within 24 hours. Crunchyroll has not yet publicly addressed the incident.

• 
  DB (@DB6329842) reported 9 minutes ago

  @NamrataKar35486 @TELUS You likely won't get any help either.

• 
  Hockeymomlife (@HockeymomAB) reported 14 minutes ago

  @TELUS @TELUSsupport trying to contact a tech this morning because the camera you installed is a piece of garbage. Your customer retention won’t help. So…..do I just cancel all of my services??

• 
  bijboutique (@bijboutique1) reported 17 minutes ago

  @TELUS you have 24 hours to either fix your faulty equipment or remove it or I will call an electrician and have them remove it and send you a bill. You have been given notice. Deal with your ****** equipment!