Telus Outage Report in York, Ontario
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in York, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (57%)
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Phone (18%)
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Wi-fi (10%)
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TV (7%)
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Total Blackout (4%)
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E-mail (3%)
Live Outage Map Near York, Ontario
The most recent Telus outage reports came from the following cities: Toronto, Maple, Bradford West Gwillimbury and Richmond Hill.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Phone | |
| Toronto |
Total Blackout | |
| Toronto |
Phone | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near York, Ontario
Latest outage, problems and issue reports in York and nearby locations:
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Tracy D
(@tracylyn44) reported
from
Toronto, Ontario
Hey @TELUSsupport you still are messaging the wrong person for account inquiries. Now you’re threatening to cut off the phone but when I log into my Telus it says the bill isn’t due until the 22nd. Wtf I don’t appreciate being threatened.
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sara urowitz
(@saraurowitz) reported
from
Aurora, Ontario
@TELUS @koodo on the line with customer retention fighting over a bill. I can't imagine worse customer service. Over 1 hr of my life wasted fighting with this company who couldn't care less about their customers.
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Rishabh Sinha
(@rishabh_snh) reported
from
Toronto, Ontario
@TELUSsupport @TELUS I am having issues with phone. My services aren’t disconnected. Can you help
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Kevin Edward Proulx
(@kevineproulx) reported
from
Toronto, Ontario
@FemiNelson1 @Bell I managed to get through around 8am but call-taker said his board went from nice quiet start of his shift with zero callers to almost five-thousand in pending in span of ten minutes. Sounds like Canada-wide Bell service outage. Glad my mobile phone is with Telus!
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🦝🦔 sash 🦔🦝
(@sasha_cresswell) reported
from
Vaughan, Ontario
@pittk85 @Ptbo_Canada @TELUS According to the BOB FM Facebook, there’s an outage! 🥴
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Sheldon Kerzner
(@sheldonbk) reported
from
Toronto, Ontario
@Ani1u7 @Rogers @Bell @TELUS I have a sharing plan that's grandfathered so extra lines are cheap. We never go over 10GB combined but I like the cushion. I always bought phones outright but not last time and now flagships are crazy$. Approx $100/mo w/add ons (voice to text vcmail, etc).
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ShaziGoalie
(@ShaziGoalie) reported
from
Toronto, Ontario
I even said no one will call me back. I have never seen such bad controls between departments or any accountability from @adtcanada. This is probably the worst service I have received for a simple request to fulfill my order. Will anyone NOW listen to my concern @TELUS
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Debra Henry
(@debbyhenry) reported
from
Toronto, Ontario
Disappointed with #Telus #CustomerService service. Was offered a great deal so I spent 30 minutes on the phone to only hear their sales office was incorrect about the deal.
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Sophia Cybulski
(@SophiaCybulski) reported
from
Toronto, Ontario
@adams6110 Something is still going to you However once on twitter you tried to connect me to Rogers always tried to help me with this connectivity. So did Virgin and Telus
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Demon Salvator 😈🤷🏾♂️
(@RjSabotaged_Me) reported
from
Toronto, Ontario
Nah, this ain’t cool. My shit working like it’s a ******* LG Chocolate. Telus I’m bout to pull up.
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Tanvir64🇧🇩
(@tanvir_z64) reported
from
Toronto, Ontario
@TELUSsupport I have also been on hold for over 35 min because customer service transferred me to another department is this how customer service is for TELUS
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(@ugwumCee) reported
from
Toronto, Ontario
Every time I get my phone bill, there's a little surprise. I'm tired bruh. Should've Kuku gone to Telus and not have to worry about this shit.
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Matthew
(@jmwensley) reported
from
Toronto, Ontario
Everyone needs to understand what a terrible decision this is @TELUS is putting profit ahead of national security. I hope customers leave. @jkenney
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sara urowitz
(@saraurowitz) reported
from
Aurora, Ontario
@koodo @RogersHelps Jessica, a kind and polite customer service rep from @RogersHelps has set up an appointment for me with @Rogers to talk about moving my 3 numbers from @koodo @TELUS. @koodo you have some customer service catch up to do!
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Sheldon Kerzner
(@sheldonbk) reported
from
Toronto, Ontario
@Ani1u7 @TELUSsupport For sure Telus is wrong.. Turning off Wi-Fi turns the feature off because it's something that has to be supported by the cellular network. I don't know what OS he was running. He's our IT consultant so he may be on a beta or something
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George Sawision me. (master electrician)
(@GSawision) reported
from
Toronto, Ontario
@nspector4 Time to shut down Telus before it gets Canada shut!
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Laura McGrath
(@lauramcgrathh) reported
from
Toronto, Ontario
@TELUS you are a joke. The worst customer service I’ve ever had in my life.... and that’s saying something.
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John N. Davis
(@johnndavis) reported
from
Toronto, Ontario
20200213: James McLeod : Telus to launch 5G network with Huawei by the end of 2020
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Annette McKinnon
(@anetto) reported
from
Toronto, Ontario
@Colin_Hung @HillTimesHealth @dtapscott @TELUS According to the Supreme Court we own the data but not the record which complicates the issue. Disagree with drs who argue that since they own the EMR and they enter the data, they are free to sell it if they chose to. #ThinkDigitalHealth. #MyData
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Jose Alaras
(@jalaras) reported
from
Markham, Ontario
@itransstatus We are still having issues and we are not a Telus subscriber. Please check your system again. Our submissions are returning “r, Please try later...”
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Jen Rollins
(@TheJenRollins) reported
@Taramic81971890 @TELUS @telusmobility Them - turn on Wifi calling. Me - that’s the problem, I also don’t have wifi until Thursday. Only thing I can do at home is call 911. Why would I want to keep this service? Why didn’t anyone stop me from moving everything over. Commission? That’s brutal, IMO.
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Lisa Fast
(@lisavation) reported
@KayleHatt @TELUS I’m a @TELUS customer for years now and it’s been terrible. Shopping around now.
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Ajay
(@ajaykamboj80) reported
from
Chestermere, Alberta
@TELUS hello telus...waiting on ur telus support 2hrs 10 min...pathetic...and instead of telus u guys can change ur name to looters ..that suits you...last 5 months u guys says next month bill will be ok for sure...and I m paying u extra from last 5 months..
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Jen Rollins
(@TheJenRollins) reported
@Taramic81971890 @TELUS @telusmobility I’m facing thousands in fees when I don’t want to cancel, I just want to take calls for my business from my home. I’m so disappointed. I’ve cried twice today from stress not to mention losing an entire day of work and it’s still not fixed. I’m at a cafe.
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Susan Byrd
(@SusanByrdy) reported
This came after three different messages from reps on the phone, and not being able to get an engineer to my house because there are none in Newfoundland! I never once had an issue getting an engineer visit from Vivint. What happened to them when Telus took over Vivint? 2/3
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✨🐉Beast - Sakku Tatsainyo 🐉✨
(@Eeve2espeon) reported
Telus sending all of these subliminal ads saying “get this plan and a 256GB iPad Air 5! Limited time! :D” Not knowing the horrible customer service, and bad internet upgrades we’ve had over the years 💀
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Jen Rollins
(@TheJenRollins) reported
@Taramic81971890 @TELUS @telusmobility Turns out my house is in a “area of concern.” There’s no cell service here at all, which no one told me when I moved my entire business with 3 lines over at the end of October. I’ve been to the Telus store 6 times since then asking why it’s not working at all.
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Jwd7150
(@jwd7150) reported
from
Calgary, Alberta
Well telus where the hells Mt brother in law refund money from the equipment he sent back in October he's still waiting for his money back what the hells taking u idiot's so long ?!!?
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NADINE + NELSON | 📸 Live from the Ornament Box
(@Seameritt) reported
@TheJenRollins @TELUS @telusmobility Gods. That's terrible.
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Mark Paradis
(@markpa84) reported
Hey @TELUS and @TELUSsupport, nice to see that you reward my decision to stay with Telus by charging me a $50 connection fee. If that's how you treat your loyal customers, this will be my last renewal with you.