Telus Outage Report in York, Ontario
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in York, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 30: Problems at Telus
Telus is having issues since 03:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (48%)
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Phone (23%)
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Wi-fi (12%)
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TV (7%)
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E-mail (5%)
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Total Blackout (4%)
Live Outage Map Near York, Ontario
The most recent Telus outage reports came from the following cities: Toronto, Purpleville and Bradford West Gwillimbury.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Toronto |
Phone | |
| Toronto |
Internet | |
| Toronto |
Total Blackout | |
| Toronto |
Internet | |
| Toronto |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near York, Ontario
Latest outage, problems and issue reports in York and nearby locations:
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Starbucks Bae
(@Miss_Angel_Baby) reported
from
Toronto, Ontario
Not @TELUS Refusing To Help Me With An Upgrade On My Plan...
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Nadia
(@TheLifeOfNadia) reported
from
Toronto, Ontario
@ImransLegalMind @TELUS It’s working for me now. Was a 5 minute gap of no service and I spazzed. Haha
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Nabil Khandaker 🇧🇩🇨🇦
(@nabil01717) reported
from
Toronto, Ontario
Just spoke with @TELUS customer service. They mentioned that they will issue a refund after a month. Can you imagine them being so irresponsible while breaching their pre-authorized contract and then let customers wait for such a long time! Criminal practices.
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nonaammees
(@nonaammees) reported
from
Toronto, Ontario
@TELUS I've been waiting 4 hours now for a text message to port my phone now I'm in linbo between both phones and support is closed.. what kind of nonsense is this? @TELUSsupport
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Peter Dimov
(@peterdimov) reported
from
Toronto, Ontario
@CTVNews Bell Canada, Rogers Communications Inc., Telus Corp. and Shaw Communications Inc. have all announced customers will not be charged to help connect with loved ones in the embattled region
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Nabil Khandaker 🇧🇩🇨🇦
(@nabil01717) reported
from
Toronto, Ontario
Just spoke with my bank. Seems like a lot of people have already reported similar issues. I am wondering how many people are impacted and how much extra money @TELUS took without authorization. Submitted a dispute with my bank.
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WTIRealist
(@WTIBull) reported
from
Toronto, Ontario
@Mackslann @TELUSsupport @TELUS Darren Entwisle too busy buying his wife another Hermes Birkin in Palm Springs to give a ****.
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Ryan Ali
(@ryanali23) reported
from
Toronto, Ontario
@TELUS @TELUSBusiness your customer service agents have become an absolute joke. Putting me on hold without notice, singing on the call, trying to prolong the call for no reason. Do better.
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miss mamas
(@TanashaNality) reported
from
Toronto, Ontario
I pay my iPhone messenger app dussssst. Those notifications are teewww alarming and plentiful. Every day 100 unread messages but it’s just pure access codes, Telus offers and people I’ve let down. WhatsApp is the life for me
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Algis Akstinas
(@AlsoKnownAs_AA) reported
from
Toronto, Ontario
@Mark_Goldberg @TELUS Question: How many of TELUS+Bell shared network cell towers are fiber connected? 96%? More?
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Todger Strunk
(@WaxEBuildup) reported
from
Toronto, Ontario
We're at that point on a Friday night where you've been on hold with @TELUS for just under 2 hours + you have been worried for awhile now that they've shut down for the weekend and yet continue to repeat the "all of our operators are helping other customers..." message regardless
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Shane
(@Innanenights) reported
from
Toronto, Ontario
Still having a horrid time with my data services. My connection times out, or takes forever to load. Same with other Telus customers around me. What’s happening @TELUSsupport ?
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Vanessa 🇺🇦
(@shapsy01) reported
from
Toronto, Ontario
Looks like it’s time to move on from @TELUS their customer service is way below par my goodness
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Brit Alexandria 🌷
(@brxvnd) reported
from
Toronto, Ontario
Worst 👏🏼 customer 👏🏼 service 👏🏼 EVER 👏🏼 @TELUS #TelusTakesTheCake smh!
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Todger Strunk
(@WaxEBuildup) reported
from
Toronto, Ontario
ZOMG I have cell phone service again. I may have waited on hold for 2 hours, but the woman who attended to my account was ******* amazing and she clearly should be running the company, not just answering inbound customer service. @TELUS, can you please promote the helpful woman?
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CERB Gotti
(@TheSlowBurn) reported
from
Toronto, Ontario
How would anyone know if there was a Telus outage?
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Stephen Punwasi 🌋 🚀
(@StephenPunwasi) reported
from
Toronto, Ontario
@robnicholsontor Classification is an oligopoly at a high level, but the pressures are monopolistic when they can fail and take out the whole banking system. Bell and Telus were fine, but just a Rogers failure was able to grind the country to a halt.
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RyanCartier
(@RyanCartiers) reported
from
Toronto, Ontario
@TELUS Why does a call to @telusmobility require specifying mobil a 2nd time? Please correct redundancy, problem identified & feedback given to #customerservice over a year ago. Listening to frontline employees pays dividends in business.
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Dan Levy
(@TheDanLevy) reported
from
Toronto, Ontario
@The_IT_Nerd I don’t see why it would be so difficult. Maybe I need to research eSIMs tho but to my understanding it’s basically the same process as what Bell & Telus had with their CDMA network phones back in the day. It has a serial number (not just IMEI) you register with network
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Lilithe 🐰 💉💉💉🤒 (𝓢𝓸𝓯𝓽𝓷𝓮𝓼𝓼 Guaranteed)
(@lilithebowman) reported
from
Toronto, Ontario
I didn't take a picture, as I was in the weird Telus health website at the time & didn't want to crash it. Saw a tiny black mouse just come right up to me on the sidewalk. I stopped there and talked to my endo. It lies down and closes its eyes. ToT I think it ate poison/sumn.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Raye
(@Raye_E) reported
@TELUS ok youVe worn me down I will go away & get a ne provider
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#JustinFromCanada
(@jtbear3ca) reported
@TELUS @TELUSsupport I called. There is over an hour wait. When I finally got to a rep, she said texting a 734 area code is not local in Windsor. I was told in August/September it is a local # and I have to call in to reverse the charges. Can you not fix billing for border cities
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Sunni Chen
(@srhchn) reported
@TELUS @TELUSsupport legitimately has the WORST #CustomerService I have experienced. No, not the customer service reps you speak to on the phone. They have no ability to fix any real issues. I’m referring to whoever handles the #billing. Let me elaborate...
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Andrew
(@edmmacleod) reported
Hi, it's TELUS again. We wanted to ask one more time if you have been having issues with your Wi-Fi connection in your home? Please confirm with YES or NO @TELUSsupport is this legit?
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Amitabha
(@amitabh2014) reported
Go try call @TELUSsupport for help, good luck. They screwed up my bill, I tried to call, auto callback assurance in an hour, waited and sure it rang, tried to talk, was put on hold for 10 min. then got disconnected. Grt svc #telus to a lifetime cust, time to switch @Shawhelp.
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Mojajaja
(@mojahusni) reported
@penatbuttercup Exactly. I feel like there’s no hard solution to this. But I do feel at least he took an action based on this ‘confusing situation’ you mentioned Kerajaan/pembangkang kena telus, rakyat kena beri kerjasama. W/o one or the other, benda ni akan berlanjutan
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EwanJC
(@ewanjc44) reported
@TELUS Shut thw **** up your internet is ***
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Steve C
(@vanisle7) reported
@lcfrst2 I dont have a family doctor anymore, but the last time I saw one was via Telus's Babylon health a couple weeks ago when I was dealing with some terrible migraines. The doctor was probably the friendliest one I've ever dealt with. Overall a great experience.
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Buwa
(@BuwaLegend) reported
@TELUS can you guys please fix your WiFi for heavens sake 🙄🙄🙄
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Syed Ali Mesam
(@syedalimesam) reported
please note that @Ufone is giving full roaming signals here using @TELUS network.. please resolve my issue @telenorpakistan