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Telus Outage Report in York, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in York, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in York, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 49% Internet (49%)
  • 23% Phone (23%)
  • 12% Wi-fi (12%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Live Outage Map Near York, Ontario

The most recent Telus outage reports came from the following cities: Purpleville, and Bradford West Gwillimbury.

CityProblem TypeReport Time
Bradford West Gwillimbury Phone 1 month ago
York Internet 4 months ago
Markham Internet 5 months ago
Maple Internet 6 months ago
Maple Internet 6 months ago
Bradford West Gwillimbury Phone 6 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near York, Ontario

Latest outage, problems and issue reports in York and nearby locations:

  • glamourgirlca
    Susan (@glamourgirlca) reported from Vaughan, Ontario

    Tongues companies will take advantage of their customers. Come on @TELUS treat your customers with a modicum of respect. Then they go to a paperless bill, without making their customers aware. Roll over the data, #Telus stop cheating your loyal customers!

  • saraurowitz
    sara urowitz (@saraurowitz) reported from Aurora, Ontario

    @koodo @RogersHelps Jessica, a kind and polite customer service rep from @RogersHelps has set up an appointment for me with @Rogers to talk about moving my 3 numbers from @koodo @TELUS. @koodo you have some customer service catch up to do!

  • JonAreias
    Jon Areias (@JonAreias) reported from Richmond Hill, Ontario

    @TELUS horrible customer service experience! I just was speaking to Iris and was on the phone for one hour, all I want to do is extend my contract that expires in 2 Weeks! SHOULD NOT BE THAT DIFFICULT #telus

  • PepperMuzz
    RedPepper 🔜@AC.🌻🐶💣 (@PepperMuzz) reported from Vaughan, Ontario

    It’s pretty bad when a major corporation like @TELUS @TELUSsupport can’t do anything for a long term Customer since 2008 - bring out a plan much less expensive then my current one and tells me I have to buy out my current contract in order to switch. Great loyalty TELUS.

  • saraurowitz
    sara urowitz (@saraurowitz) reported from Aurora, Ontario

    @TELUS @koodo on the line with customer retention fighting over a bill. I can't imagine worse customer service. Over 1 hr of my life wasted fighting with this company who couldn't care less about their customers.

  • BanaagAlex
    Da Man From Manila (@BanaagAlex) reported from King, Ontario

    What's up Telus ? Gotta cell phone outage ! Got a panic attack ! I could'nt make a call or text and no internet. I'll stop watching sci-f/ alien movies for a while.

  • jalaras
    Jose Alaras (@jalaras) reported from Markham, Ontario

    @itransstatus We are still having issues and we are not a Telus subscriber. Please check your system again. Our submissions are returning “r, Please try later...”

  • sasha_cresswell
    🦝🦔 sash 🦔🦝 (@sasha_cresswell) reported from Vaughan, Ontario

    @pittk85 @Ptbo_Canada @TELUS According to the BOB FM Facebook, there’s an outage! 🥴

  • SamySalti
    Salti (@SamySalti) reported from Markham, Ontario

    Dear @Rogers @TELUS @Bell , You're the big three. You guys can literally be good people and provide ACTUAL Unlimited Data with absolutely no slow downs. Please make it a thing as it'd probably help everyone in Canada. You're making people pay so much for literally nothing.

  • sfergs_
    Sharlene🌱🍄🌷🌻 (@sfergs_) reported from Markham, Ontario

    I’m with Telus but we have Rogers wifi, is the wifi apart of the outage too?

  • kiranjoyv
    Kiran Varughese (@kiranjoyv) reported from Vaughan, Ontario

    @YRP @AMBERAlertONT You spend millions of taxpayer dollars to set up any system to help the community. Not burden it. Its also clear there was no coordination with @TELUS, @Bell, @Rogers, etc when developing the system since same message is delivered different number of times for different providers

  • SpaceSector001
    Space & Defense Sector (@SpaceSector001) reported from Purpleville, Ontario

    @Coffee4Life365 @Rogers @Bell Yeah. Telus are stupid that way. I use to work for Telus in BC. AST is the total solution even in airplanes. But dtarlink was lol he good for laptops and stuff in the air.

  • CinderellaJane7
    MermaidCindy (@CinderellaJane7) reported from Aurora, Ontario

    @4ParksBushcraft @BruceAlrighty45 @GOP Exactly, i submitted two reports that may have something to do with this seems Castro using Canadian phones for criminal activity I have TELUS they told me to submit the report made another report to @yrp they were so rude. Now getting a lawyer as per doctor. Abuse Victims 😔

  • sfergs_
    Sharlene🌱🍄🌷🌻 (@sfergs_) reported from Vaughan, Ontario

    You know what’s annoying? The Telus IVR system. Like as soon as I hear I start yelling “REPRESENTATIVE!!!” Like I don’t wanna ****** talk to this stupid *** robot😭

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • rakitoon
    Tory, living/learning on Treaty 6 land (@rakitoon) reported

    @TELUS About 10 years ago I paid $200 to terminate my @Telus contract early. The “service” was consistently a disaster in every single way you can think of. I swore I’d NEVER use @Telus again. Reading here, looks like nothing’s changed.

  • ElCanaco
    El Canaco (@ElCanaco) reported

    @DouglasPollitt @TELUS @CPLsoccer I used to. I let my subscription run out because I don't enjoy the commentary, and OneSoccer streams also had buffering issues. Although not nearly as bad as the Telus Sports app today.

  • BikeyKnit
    bikeyknit (@BikeyKnit) reported

    @rolling_enigma @atletiOttawa I asked my friend who is a big fan and he said “it’s being broadcast on Fubo, OneSoccer, and there is a Telus app/service I’m not familiar with that will have it too. But no regular broadcasting.”

  • crypt0ccurrence
    420hz.eth (@crypt0ccurrence) reported

    @TELUSsupport hi I’ve just switched to Telus and i’m not receiving any calls! Help

  • MisaAmaneSimp3
    Declyn (@MisaAmaneSimp3) reported

    Anyone else with Telus Fibre Optic having issues?

  • ZakPyyc
    Zak (@ZakPyyc) reported

    @TELUSsupport Hey a 1 hour wait to speak to customer support is totally unacceptable. I have travelled and used many different Mobile Service providers in third world countries and they are better than Telus. Your Entwistle the CEO does not deserve his $16 million a year salary.

  • JM_IMO
    JMM (@JM_IMO) reported

    @TELUS Hey Telus, do you really have anyone employed to offer customer service? i have been calling and the wait time is over 1 hr with no call back options. Absolutely ridiculous! you are charging transactions fee to use credit card but no improvement in CSR?

  • Foxwilderness
    Connor Knox (@Foxwilderness) reported

    Telecoms agencies need to be held accountable for their terrible business practices. @TELUS is again charging me 25 dollars more than they said they would, after 5 attempts to get it fixed I’m still waiting. Why am I locked into a contract they’ve never honoured?

  • ayja147
    Noel25 (@ayja147) reported

    Waiting for Telus 45 minutes on phone here we go again. Service SUCKS.

  • SarcasticSam15
    Sarcastic Sam (@SarcasticSam15) reported

    15 GB / $40 month cheap cell phone plan on Bell Telus Network unlimited Canada wide calls international text (within Canada). Rewards lower that price further message for $10 off one time referral code