Telus Outage Report in York, Ontario
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in York, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (48%)
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Phone (27%)
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Wi-fi (9%)
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TV (7%)
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E-mail (5%)
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Total Blackout (4%)
Live Outage Map Near York, Ontario
The most recent Telus outage reports came from the following cities: Toronto.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Phone | ||
| Phone | ||
| Phone | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near York, Ontario
Latest outage, problems and issue reports in York and nearby locations:
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Matthew
(@jmwensley) reported
from
Toronto, Ontario
Hey @TELUS did you know that vehicles are to move to the right and stop to allow emergency vehicles to pass?
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Garrick The DJ
(@GarrickTheDJ) reported
from
Toronto, Ontario
Any other TELUS customer having issues with their mobile phone service? Restarted my phone three times, and nothing. Wireless works, and I can still send text messages! Just can’t make any calls! @TELUS @TELUSsupport #TELUSDown #TELUS
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Dante Haversham
(@Blooberboy) reported
from
Toronto, Ontario
@TELUS I signed up for @TELUS a week ago. My first bill is due in 3 days already. I haven’t even received my SIM card yet and @TELUSsupport expects me to pay for 10 days of service. Is this a Scam or a service?
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RG for Life
(@loganryan44) reported
from
Toronto, Ontario
I understand that companies sell information to third parties but come on @telus, no one has my son’s phone number that he should be getting texts to a local dentist we’ve never gone to asking us to return
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Farrukh Lalani
(@fslalani) reported
from
Toronto, Ontario
@TELUSsupport you did not provide ADT service, left us vulnerable, now we call to cancel you tell us breach of contract? I say you breached it. Cancel our account now! #telus #adt #Security
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Sharlene🌱🍄🌷🌻
(@sfergs_) reported
from
Markham, Ontario
I’m with Telus but we have Rogers wifi, is the wifi apart of the outage too?
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Garrick The DJ
(@GarrickTheDJ) reported
from
Toronto, Ontario
I can text msg my girlfriend, but when I call her, it goes right to voice mail. Called her twice, same thing happens. Remembering why I never bundled with “Rogers”. Fine with just TV. Content with @TELUS/ @TELUSsupport #rogersoutage #toronto #rogersdown
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Garrick The DJ
(@GarrickTheDJ) reported
from
Toronto, Ontario
Any other TELUS customer having issues with their mobile phone service? Restarted my phone three times, and nothing. Wireless works, and I can still send text messages! Just can’t make any calls! @TELUS @TELUSsupport #Toronto #TELUSDown #TELUS
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Peter Muscat
(@Peter_Muscat) reported
from
Toronto, Ontario
Also seeing tweets from people as far away as #Winnipeg saying they have no #Telus service either. #Telusdown
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Garrick The DJ
(@GarrickTheDJ) reported
from
Toronto, Ontario
@AstridManson @TELUS @TELUSsupport You too Astrid? Sorry to hear. Hoping “TELUS” resolves this problem soon. There are going to be a lot of frustrated customers out there. #TELUSDown
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Jon Areias
(@JonAreias) reported
from
Richmond Hill, Ontario
@TELUS horrible customer service experience! I just was speaking to Iris and was on the phone for one hour, all I want to do is extend my contract that expires in 2 Weeks! SHOULD NOT BE THAT DIFFICULT #telus
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Sharlene🌱🍄🌷🌻
(@sfergs_) reported
from
Vaughan, Ontario
You know what’s annoying? The Telus IVR system. Like as soon as I hear I start yelling “REPRESENTATIVE!!!” Like I don’t wanna ****** talk to this stupid *** robot😭
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Dante Haversham
(@Blooberboy) reported
from
Toronto, Ontario
I signed up for @TELUS a week ago. My first bill is due in 3 days already. I haven’t even received my SIM card yet and @TELUSsupport expects me to pay for 10 days of service. Is this a Scam or a service?
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Madushan 🥭goda Jegatheeswaran ☸️🇨🇦 (M.A.J)
(@369ix) reported
from
Toronto, Ontario
@ZAKtalksTECH Yes. I have tested this with a Google Pixel 5 and iPhone 12 Pro. Both didn't any issue with 5G connectivity. Also Telus investigated confirmed that I have 5G and i shouldn't have this 5G connectivity issues. The adviced me to replace the phone.
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otty
(@OtarineMusic) reported
from
Toronto, Ontario
@lav_sunrise Yeah it seriously sucks. Even if you go third party (I’m with Teksavvy for internet) the service is still distributed by Rogers/Bell/Telus/Shaw.
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Vipin
(@Vipin39027196) reported
from
Toronto, Ontario
@SamsungCanada @TELUS All lie about phone as i experiensed worst service, all customer representative officer lied that they send new charger within 15 business days. But its been more than a month and no update on status, still saying same while calling back.
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eRa Alex
(@AIexArteaga) reported
from
Toronto, Ontario
On god if you’re Canadian stay away from @RogersHelps. Go to Telus or Bell Every other provider is better, TRUST ME. By far the worst cellular provider
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Jessica
(@Jessica00469341) reported
from
Toronto, Ontario
@naru2008 @TELUS Im with Fido to i pre ordered the i phone 12 pro in pacific Blue . $60/a-month $0 dollars down Ive been with Fido for a long time plus if you order the phone online you dont have to pay the $45 activation fee Im pretty certain . #iPhone12Pro #needaboost #Feel_Good
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Debbi Ragogna
(@DebRagogna) reported
from
Toronto, Ontario
Hey @adtcanada @ADT curious to know why you have a 'Contact Us' form on your website? I used it over 2 weeks ago and yet no one has gotten back to me. I won't go into the other bad service I've had since @telus has taken over. #shame
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Josh Millican
(@Josh_NPH) reported
from
Toronto, Ontario
@markburm @TELUS @TELUSsupport yah seriously fix this up ASAP
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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R4NGERTV
(@r4ngertv) reported
@Ms_Nyxia Ive used only telus and shaw and have never had any issues to be honest
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Anne Greig
(@AnneGreig15) reported
@citynewscalgary Oh it's reality Roger's sucks and Shaw is going downhill if they merge the only other competition will be telus and things will get worse and more expensive
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Sherida Charles
(@SilveryCurls) reported
Between 4-5pm today I had 12 calls to our land line from an unrecognized number. The first two I answered and a robotic voice said “Dear Customer” so I hung up. Didnt answer the other 10. Reviewing the missed call list & all from a 604-540-…. number, all different. @TELUS #wth
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Tony Thibaudeau
(@tonytibs) reported
@TheJenRollins @TELUSsupport @TELUS has really fallen off on customer service, which was the best of the bunch not so long ago. Good luck
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Lynda-Lee Saunier
(@LLSaunier) reported
Telus wants you to log in for service but all they keep saying is “Sorry I don’t understand” Seriously is this the best we can do in Canada????
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KySpeak
(@KylieSpeak) reported
@TheJenRollins @TELUS I had Telus service for 15 yrs. Then, about 12 years ago I had such an insanely bad interactions with them over one issue that I left and will NEVER go back. Could be 40 yrs later and I wouldn’t even get TV from them. I had agents swearing at me and then hanging up. I was
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Brett Mineer
(@MineerBrett) reported
@JoshuaKnaak @Raiikoh1 I think they're referring to the Telus health program that is currently getting sued by the government for violating the protection of medicare act. It's a subscription access to doctor service that costs between $3500 and $5000 a year.
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Brad Urbanowicz
(@BradUrbanowicz) reported
@TELUS & @TELUSsupport can some please help me out here? I sent a dm and haven't heard anything for like a week.
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Alexandria Brown is closed for submissions💛💜
(@alexandriab_11) reported
I wish Canada had anti monopoly legislation like the US so I didn’t have to deal with the trash company that is @TELUS. Been trying for weeks to get my mobility plan sorted and they’re so bad at resolution. Been on the phone for 4 hours. Was in the store for 3 hours. Super joke.
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KySpeak
(@KylieSpeak) reported
@TheJenRollins @TELUS 4) stop accusing ME & send me the 📞 (which I received the 2nd time). I’ve NEVER IN MY LIFE had such heinously bad service from any company & they are forever banned from my home in any capacity. I can still hear this agent swearing at me & calling me a thief & hanging up on me