Telus Outage Report in York, Ontario

Problems in the last 24 hours in York, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in York, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (48%)
• Phone (23%)
• Wi-fi (12%)
• TV (7%)
• E-mail (5%)
• Total Blackout (4%)

Live Outage Map Near York, Ontario

The most recent Telus outage reports came from the following cities: Purpleville, and Bradford West Gwillimbury.

City	Problem Type	Report Time
Bradford West Gwillimbury	Phone	1 month ago
York	Internet	4 months ago
Markham	Internet	5 months ago
Maple	Internet	6 months ago
Maple	Internet	6 months ago
Bradford West Gwillimbury	Phone	6 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near York, Ontario

Latest outage, problems and issue reports in York and nearby locations:

• 
  sara urowitz (@saraurowitz) reported 2 minutes ago from Aurora, Ontario

  @TELUS @koodo on the line with customer retention fighting over a bill. I can't imagine worse customer service. Over 1 hr of my life wasted fighting with this company who couldn't care less about their customers.

• 
  🦝🦔 sash 🦔🦝 (@sasha_cresswell) reported 12 minutes ago from Vaughan, Ontario

  @pittk85 @Ptbo_Canada @TELUS According to the BOB FM Facebook, there’s an outage! 🥴

• 
  MermaidCindy (@CinderellaJane7) reported 12 minutes ago from Aurora, Ontario

  @4ParksBushcraft @BruceAlrighty45 @GOP Exactly, i submitted two reports that may have something to do with this seems Castro using Canadian phones for criminal activity I have TELUS they told me to submit the report made another report to @yrp they were so rude. Now getting a lawyer as per doctor. Abuse Victims 😔

• 
  sara urowitz (@saraurowitz) reported 16 minutes ago from Aurora, Ontario

  @koodo @RogersHelps Jessica, a kind and polite customer service rep from @RogersHelps has set up an appointment for me with @Rogers to talk about moving my 3 numbers from @koodo @TELUS. @koodo you have some customer service catch up to do!

• 
  Salti (@SamySalti) reported 19 minutes ago from Markham, Ontario

  Dear @Rogers @TELUS @Bell , You're the big three. You guys can literally be good people and provide ACTUAL Unlimited Data with absolutely no slow downs. Please make it a thing as it'd probably help everyone in Canada. You're making people pay so much for literally nothing.

• 
  Jon Areias (@JonAreias) reported 25 minutes ago from Richmond Hill, Ontario

  @TELUS horrible customer service experience! I just was speaking to Iris and was on the phone for one hour, all I want to do is extend my contract that expires in 2 Weeks! SHOULD NOT BE THAT DIFFICULT #telus

• 
  RedPepper 🔜@AC.🌻🐶💣 (@PepperMuzz) reported 27 minutes ago from Vaughan, Ontario

  It’s pretty bad when a major corporation like @TELUS @TELUSsupport can’t do anything for a long term Customer since 2008 - bring out a plan much less expensive then my current one and tells me I have to buy out my current contract in order to switch. Great loyalty TELUS.

• 
  Da Man From Manila (@BanaagAlex) reported 33 minutes ago from King, Ontario

  What's up Telus ? Gotta cell phone outage ! Got a panic attack ! I could'nt make a call or text and no internet. I'll stop watching sci-f/ alien movies for a while.

• 
  Space & Defense Sector (@SpaceSector001) reported 37 minutes ago from Purpleville, Ontario

  @Coffee4Life365 @Rogers @Bell Yeah. Telus are stupid that way. I use to work for Telus in BC. AST is the total solution even in airplanes. But dtarlink was lol he good for laptops and stuff in the air.

• 
  Kiran Varughese (@kiranjoyv) reported 38 minutes ago from Vaughan, Ontario

  @YRP @AMBERAlertONT You spend millions of taxpayer dollars to set up any system to help the community. Not burden it. Its also clear there was no coordination with @TELUS, @Bell, @Rogers, etc when developing the system since same message is delivered different number of times for different providers

• 
  Susan (@glamourgirlca) reported 46 minutes ago from Vaughan, Ontario

  Tongues companies will take advantage of their customers. Come on @TELUS treat your customers with a modicum of respect. Then they go to a paperless bill, without making their customers aware. Roll over the data, #Telus stop cheating your loyal customers!

• 
  Sharlene🌱🍄🌷🌻 (@sfergs_) reported 48 minutes ago from Vaughan, Ontario

  You know what’s annoying? The Telus IVR system. Like as soon as I hear I start yelling “REPRESENTATIVE!!!” Like I don’t wanna ****** talk to this stupid *** robot😭

• 
  Sharlene🌱🍄🌷🌻 (@sfergs_) reported 58 minutes ago from Markham, Ontario

  I’m with Telus but we have Rogers wifi, is the wifi apart of the outage too?

• 
  Jose Alaras (@jalaras) reported 59 minutes ago from Markham, Ontario

  @itransstatus We are still having issues and we are not a Telus subscriber. Please check your system again. Our submissions are returning “r, Please try later...”

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tom Sedens (@Wildsau) reported 6 minutes ago

  If @Telus cares at all about retention or customer service, feel free to reach out and change my mind - otherwise, Bell seems to be chomping at the bit to get our business and we’re happy to move on.

• 
  Darcy Hope (@TheFarquaad) reported 9 minutes ago

  @IRPlawyer @TELUS Because they aren’t insane with paranoia. Contractors have been going into homes for 18 months with no issue.

• 
  Rocky Rikhi (@rocky_rikhi) reported 10 minutes ago

  @TELUSsupport telus has taken over ADT and their services standards have degraded. ADT is security service and lapses in getting resolution should be really concerning for security company. Why Telus is not able to resolve the issue. Escalation manager is giving incorrect info

• 
  Rocky Rikhi (@rocky_rikhi) reported 12 minutes ago

  @TELUS are you able to manage ADT arrives? Looks like you ADT service standards have degraded since Telus has taken over.

• 
  Commissioner Miner (@fanCRTCProfling) reported 13 minutes ago

  @apukwa @Bryson_M I believe they do have a protocol in place where the tech is "supposed" to wear a mask and stuff. If/how that changed I have no idea. Last year there were complaints of Bell/Telus Tech's not wearing masks. Never heard anything come of it.

• 
  Karen (@ksavvy31) reported 14 minutes ago

  @IRPlawyer Every @TELUS male technician I have had come into my home has been respectful, polite and professional. Also fully masked and carried wipes and wiped down surfaces … just in the last two months alone while setting up all my services.

• 
  Nadia G she|her TEST, TRACE, ISOLATE (@trinighyul) reported 15 minutes ago

  @Wildsau @TELUS Brutal. Loyal customer and this year is the first time I've thought about leaving because of their service :(

• 
  Feisty (@Feisty616) reported 20 minutes ago

  Wondering if @RogersHelps wants to pay my Telus bill for the number of times I’ve had to hotspot to my phone this week thanks to ongoing service interruptions.

• 
  Rocky Rikhi (@rocky_rikhi) reported 24 minutes ago

  @entwistled @TELUSsupport @TELUS - do you think Telus is capable of resolving ADT issue! How can one be secure having ADT system installed in their homes. If issue isn’t resolved then how come security systems can be relied upon?

• 
  Ciderismydrink🇨🇦🐶 (@ciderismydrink) reported 25 minutes ago

  @IRPlawyer @TELUS Cancel the appt and tell Telus you are filing a complaint with the CRTC. It's your house. The problem is that unvaxxed people are also the ijits who won't wear a mask properly. If you do need them to fix it - video them while inside your house to have proof of proper masking.