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Telus

Telus Outage Report in York, Ontario

Why is my Telus service not working?

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in York, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in York, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 6: Problems at Telus

Telus is having issues since 12:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 48% Internet (48%)
  • 23% Phone (23%)
  • 12% Wi-fi (12%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Live Outage Map Near York, Ontario

The most recent Telus outage reports came from the following cities: Purpleville, and Bradford West Gwillimbury.

CityProblem TypeReport Time
Bradford West Gwillimbury Phone 1 month ago
York Internet 5 months ago
Markham Internet 5 months ago
Maple Internet 6 months ago
Maple Internet 6 months ago
Bradford West Gwillimbury Phone 6 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near York, Ontario

Latest outage, problems and issue reports in York and nearby locations:

  • sfergs_
    Sharlene🌱🍄🌷🌻 (@sfergs_) reported from Markham, Ontario

    I’m with Telus but we have Rogers wifi, is the wifi apart of the outage too?

  • PepperMuzz
    RedPepper 🔜@AC.🌻🐶💣 (@PepperMuzz) reported from Vaughan, Ontario

    It’s pretty bad when a major corporation like @TELUS @TELUSsupport can’t do anything for a long term Customer since 2008 - bring out a plan much less expensive then my current one and tells me I have to buy out my current contract in order to switch. Great loyalty TELUS.

  • sasha_cresswell
    🦝🦔 sash 🦔🦝 (@sasha_cresswell) reported from Vaughan, Ontario

    @pittk85 @Ptbo_Canada @TELUS According to the BOB FM Facebook, there’s an outage! 🥴

  • saraurowitz
    sara urowitz (@saraurowitz) reported from Aurora, Ontario

    @koodo @RogersHelps Jessica, a kind and polite customer service rep from @RogersHelps has set up an appointment for me with @Rogers to talk about moving my 3 numbers from @koodo @TELUS. @koodo you have some customer service catch up to do!

  • CinderellaJane7
    MermaidCindy (@CinderellaJane7) reported from Aurora, Ontario

    @4ParksBushcraft @BruceAlrighty45 @GOP Exactly, i submitted two reports that may have something to do with this seems Castro using Canadian phones for criminal activity I have TELUS they told me to submit the report made another report to @yrp they were so rude. Now getting a lawyer as per doctor. Abuse Victims 😔

  • glamourgirlca
    Susan (@glamourgirlca) reported from Vaughan, Ontario

    Tongues companies will take advantage of their customers. Come on @TELUS treat your customers with a modicum of respect. Then they go to a paperless bill, without making their customers aware. Roll over the data, #Telus stop cheating your loyal customers!

  • kiranjoyv
    Kiran Varughese (@kiranjoyv) reported from Vaughan, Ontario

    @YRP @AMBERAlertONT You spend millions of taxpayer dollars to set up any system to help the community. Not burden it. Its also clear there was no coordination with @TELUS, @Bell, @Rogers, etc when developing the system since same message is delivered different number of times for different providers

  • SamySalti
    Salti (@SamySalti) reported from Markham, Ontario

    Dear @Rogers @TELUS @Bell , You're the big three. You guys can literally be good people and provide ACTUAL Unlimited Data with absolutely no slow downs. Please make it a thing as it'd probably help everyone in Canada. You're making people pay so much for literally nothing.

  • JonAreias
    Jon Areias (@JonAreias) reported from Richmond Hill, Ontario

    @TELUS horrible customer service experience! I just was speaking to Iris and was on the phone for one hour, all I want to do is extend my contract that expires in 2 Weeks! SHOULD NOT BE THAT DIFFICULT #telus

  • BanaagAlex
    Da Man From Manila (@BanaagAlex) reported from King, Ontario

    What's up Telus ? Gotta cell phone outage ! Got a panic attack ! I could'nt make a call or text and no internet. I'll stop watching sci-f/ alien movies for a while.

  • jalaras
    Jose Alaras (@jalaras) reported from Markham, Ontario

    @itransstatus We are still having issues and we are not a Telus subscriber. Please check your system again. Our submissions are returning “r, Please try later...”

  • sfergs_
    Sharlene🌱🍄🌷🌻 (@sfergs_) reported from Vaughan, Ontario

    You know what’s annoying? The Telus IVR system. Like as soon as I hear I start yelling “REPRESENTATIVE!!!” Like I don’t wanna ****** talk to this stupid *** robot😭

  • saraurowitz
    sara urowitz (@saraurowitz) reported from Aurora, Ontario

    @TELUS @koodo on the line with customer retention fighting over a bill. I can't imagine worse customer service. Over 1 hr of my life wasted fighting with this company who couldn't care less about their customers.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • outdoorvoice1
    outdoorvoice 👩‍💻 (@outdoorvoice1) reported

    @Xfinity @turningaphrase @comcastcares Then why can I not have a 45 minute Zoom ? It drops every single time! its a running joke amongst my colleagues! I used Telus for 2 months zero issues!

  • TELUSsupport
    TELUS Support (@TELUSsupport) reported

    @NathanLW Hi Nathan - Sorry about that! We experienced and issued with the Telus App which has since been resolved. Please let us know if you are not able to login.

  • itsdustingraham
    Dustin Graham (@itsdustingraham) reported

    @TELUS why is it that I’m getting a call every other day from a rep trying to convince me to change plans? I’ve told people multiple times to stop calling as we’ll be changing phones later this year. Long time customer here but if this keeps up we may leave.

  • xpis76
    Chris (@xpis76) reported

    @TELUS the payphone at Miette Bungalows in Jasper National Park hasn't worked in years. You've been promising to fix or replace it for a long time. There is no cell service in that location and absolutely no way to contact 911 in the event of an emergency. #fixourpayphone

  • AutobotYT
    Corey - Autobot #Obey (@AutobotYT) reported

    @ve1xe I’ve already called Rogers and Telus, expected to have one of them get back to me about service being ready in my area in 3-4 months, my friend is with Rogers and has no issues with them

  • emroker
    Elaine Roker (@emroker) reported

    @jodyvance @ShawDirect And that is why I am a #telus fan. Used to deal with shaw and it was always a nightmare if you had a problem 🙄

  • LienusLateTips
    Jeff (@LienusLateTips) reported

    @randysutt @RM_Transit @Danielhep Either something is wrong with your internet or you're using WiFi. Never expect to get full speeds on WiFi. I get often 980/950 on my TELUS Gigabit PureFibre connection here in Vancouver. $65 a month.

  • Thats_Offside
    Rhys Jessop (@Thats_Offside) reported

    hoping pfizer’s 5G network is better than telus because we’re newly vaxxed uuuuuuuppppp

  • TheStratstar
    Stratstar (@TheStratstar) reported

    And I can’t ******* rewind. Telus is ****.

  • TheRevDave
    Dave Pollard (@TheRevDave) reported

    @TELUS who do I talk to make a deal or sign up your competitor has **** the bed and driven away a customer exploring options