Telus Outage Report in York, Ontario

Problems in the last 24 hours in York, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in York, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (48%)
• Phone (23%)
• Wi-fi (12%)
• TV (7%)
• E-mail (5%)
• Total Blackout (4%)

Live Outage Map Near York, Ontario

The most recent Telus outage reports came from the following cities: Purpleville, and Bradford West Gwillimbury.

City	Problem Type	Report Time
Bradford West Gwillimbury	Phone	1 month ago
York	Internet	4 months ago
Markham	Internet	5 months ago
Maple	Internet	6 months ago
Maple	Internet	6 months ago
Bradford West Gwillimbury	Phone	6 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near York, Ontario

Latest outage, problems and issue reports in York and nearby locations:

• 
  Kiran Varughese (@kiranjoyv) reported 5 minutes ago from Vaughan, Ontario

  @YRP @AMBERAlertONT You spend millions of taxpayer dollars to set up any system to help the community. Not burden it. Its also clear there was no coordination with @TELUS, @Bell, @Rogers, etc when developing the system since same message is delivered different number of times for different providers

• 
  Sharlene🌱🍄🌷🌻 (@sfergs_) reported 9 minutes ago from Vaughan, Ontario

  You know what’s annoying? The Telus IVR system. Like as soon as I hear I start yelling “REPRESENTATIVE!!!” Like I don’t wanna ****** talk to this stupid *** robot😭

• 
  Jose Alaras (@jalaras) reported 12 minutes ago from Markham, Ontario

  @itransstatus We are still having issues and we are not a Telus subscriber. Please check your system again. Our submissions are returning “r, Please try later...”

• 
  Salti (@SamySalti) reported 15 minutes ago from Markham, Ontario

  Dear @Rogers @TELUS @Bell , You're the big three. You guys can literally be good people and provide ACTUAL Unlimited Data with absolutely no slow downs. Please make it a thing as it'd probably help everyone in Canada. You're making people pay so much for literally nothing.

• 
  RedPepper 🔜@AC.🌻🐶💣 (@PepperMuzz) reported 24 minutes ago from Vaughan, Ontario

  It’s pretty bad when a major corporation like @TELUS @TELUSsupport can’t do anything for a long term Customer since 2008 - bring out a plan much less expensive then my current one and tells me I have to buy out my current contract in order to switch. Great loyalty TELUS.

• 
  MermaidCindy (@CinderellaJane7) reported 33 minutes ago from Aurora, Ontario

  @4ParksBushcraft @BruceAlrighty45 @GOP Exactly, i submitted two reports that may have something to do with this seems Castro using Canadian phones for criminal activity I have TELUS they told me to submit the report made another report to @yrp they were so rude. Now getting a lawyer as per doctor. Abuse Victims 😔

• 
  sara urowitz (@saraurowitz) reported 36 minutes ago from Aurora, Ontario

  @koodo @RogersHelps Jessica, a kind and polite customer service rep from @RogersHelps has set up an appointment for me with @Rogers to talk about moving my 3 numbers from @koodo @TELUS. @koodo you have some customer service catch up to do!

• 
  sara urowitz (@saraurowitz) reported 37 minutes ago from Aurora, Ontario

  @TELUS @koodo on the line with customer retention fighting over a bill. I can't imagine worse customer service. Over 1 hr of my life wasted fighting with this company who couldn't care less about their customers.

• 
  Sharlene🌱🍄🌷🌻 (@sfergs_) reported 42 minutes ago from Markham, Ontario

  I’m with Telus but we have Rogers wifi, is the wifi apart of the outage too?

• 
  Jon Areias (@JonAreias) reported 46 minutes ago from Richmond Hill, Ontario

  @TELUS horrible customer service experience! I just was speaking to Iris and was on the phone for one hour, all I want to do is extend my contract that expires in 2 Weeks! SHOULD NOT BE THAT DIFFICULT #telus

• 
  Susan (@glamourgirlca) reported 56 minutes ago from Vaughan, Ontario

  Tongues companies will take advantage of their customers. Come on @TELUS treat your customers with a modicum of respect. Then they go to a paperless bill, without making their customers aware. Roll over the data, #Telus stop cheating your loyal customers!

• 
  🦝🦔 sash 🦔🦝 (@sasha_cresswell) reported 57 minutes ago from Vaughan, Ontario

  @pittk85 @Ptbo_Canada @TELUS According to the BOB FM Facebook, there’s an outage! 🥴

• 
  Da Man From Manila (@BanaagAlex) reported 59 minutes ago from King, Ontario

  What's up Telus ? Gotta cell phone outage ! Got a panic attack ! I could'nt make a call or text and no internet. I'll stop watching sci-f/ alien movies for a while.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dom Custodio -x. 🇨🇦 (@FerrolEl) reported 7 minutes ago

  @TELUSsupport Your services suck! Over the last 3 months I’ve been rebooting my modem every second day. My home alarm from Telus was a mess this am. I deserve better service than this. It’s summer & if your technicians are working continuously I can only imagine the state in winter. #Telus

• 
  icicles! popcicles! test! (@Kenruszell) reported 7 minutes ago

  "speak with agent" after every prompt until a person picked up the phone and explained what had occurred. She was nice and asked why I had to create the service call as was I with my responses because, after all, it's not her fault Telus has grown into a bloated /5

• 
  Jonny Fazzani (@Jon2211) reported 9 minutes ago

  @TELUS totally finished with your useless Hub. I am on the 100gb plan. Haven't managed to use 100gb total in 2 years because the service is so bad. The only thing worse is the wait for customer service. I guess that way no one can complain

• 
  icicles! popcicles! test! (@Kenruszell) reported 10 minutes ago

  Why is escalation necessary? When my phone line was down with @telus, I had to escalate the situation by saying I was going to publish my story on social media before the phone co. would take real action. It's unknown if results would have been the same if I didn't escalate 1/2

• 
  YEG Wilde (@WildeWestHero) reported 12 minutes ago

  @maxfawcett ... tweeted on Max's iphone, using Rogers, Telus or Bell as his ISP, etc, etc,etc. Max, sir, we're ALL part of the problem. Actions, not your tweet, are the solution.

• 
  Neil Moffatt (@NeilMoffatt3) reported 16 minutes ago

  @calstampeders @CWardPhoto @jakemaier15 The sound system and ability to connect to Telus in this stadium is brutal!!! C-SECTION, Spend some money and treat these fans with some respect !!!!

• 
  Tanis Mabon (@MabonTanis) reported 17 minutes ago

  @TELUSsupport So 2 weeks without a phone is normal service from telus and not one follow up by anyone? I want a manager to contact me !! This is ridiculous. Having to find my own loaner phone and we are going on 2 weeks I will not be making any more payments for service I am not receiving

• 
  Jeff083 (@Jeff0832) reported 18 minutes ago

  @TELUS worst customer service ever. Your payment arrangement department is a complete joke. They don’t care about the customers that have been with the company for years. They are eating on the phone. They put you on mute when your trying to talk to them.

• 
  Alan Richardson (@arichardson_phi) reported 18 minutes ago

  Worst job in the world? Maybe the @telus loyalty person who is only allowed to talk to you about your landline.

• 
  Larry Kozy (@LSKinYYC) reported 19 minutes ago

  @zephryus47 @TELUS He never was capable of accurately explaining the difference. I asked to be transferred to loyalty or I’d drop their “service”.