Telus Outage Report in Ayr, Ontario
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Ayr, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Ayr and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 27: Problems at Telus
Telus is having issues since 09:20 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (45%)
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Phone (30%)
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Wi-fi (9%)
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TV (6%)
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E-mail (5%)
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Total Blackout (5%)
Live Outage Map Near Ayr, Ontario
The most recent Telus outage reports came from the following cities: Kitchener and Cambridge.
| City | Problem Type | Report Time |
|---|---|---|
 Kitchener |
Internet | |
| Cambridge |
Phone | |
| Cambridge |
Internet | |
| Kitchener |
Phone | |
| Cambridge |
Phone | |
| Kitchener |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Ayr, Ontario
Latest outage, problems and issue reports in Ayr and nearby locations:
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Mike Spicer
(@MikeSpicer12) reported
from
Brant, Ontario
@TELUS Thanks for the $500.00 cancellation bill today. You charged me a cancellation fee when I moved from Alberta to Ontario!! You don’t have internet or tv service in Ontario! And that’s my fault! Customer service needs improvement too!!
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Michelle Oram
(@MichelleOram13) reported
from
Kitchener, Ontario
@figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!
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Mike from KayDub 🌴🍁🌴
(@RamoneCat) reported
from
Kitchener, Ontario
@FenderGuy69 I bought an S20 5G right from Telus. They had a deal that brought the purchase price way down. Buying any "flagship" phone at full price is crazy imho. Since these things only last a few years, lower capital cost is good.
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@TELUS the @koodo website kept redirecting me to customer supper when trying to make an account and your auto messing system kept taking me in circles.
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
I take my credit VERY seriously and for months tried to find how to pay this bill before it reported LATE. people at your @koodo booths or @TELUS stores didnt care to help. Now I have a late showing on my credit report, this is not on me! I demand to and my late be removed
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Charlie Lyons
(@Charlie_Lyons) reported
from
Brantford, Ontario
Anyone else in Brantford currently getting no cell service where you ordinarily get 3 or 4 bars? #TELUS #Brantford #BrantfordBrant
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Lorin
(@lorinxoxo) reported
from
Kitchener, Ontario
Shout out to Telus they got my back we still got service up in here
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@koodo @TELUS this all has to be a joke right? This has been going on since the spring. And nobody can fix this? I have been given empty promises over the phone. Im tired of this, ruining ny credit and costing me money. Expect a lawsuit in the comming weeks. Im done with asking
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Stephanie Lafond
(@SCLafond) reported
@TELUS Ah Telus! What is wrong with your call-center for your corporate accounts? I spent one hour on hold last night I am now onto one hour and 15 minutes today! Do you know what customer service is??? Completely disgusting. Corporate accounts need help on the weekend too!
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bren (Bear) 🐻🍁
(@spikestabber) reported
@DrJacobsRad Bell & Telus are only two different entities in corporate name only, they share their network at the hip also. Just a ruse to make it still appear that competition exists in Canada.
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🇨🇦 Jay Bailey 🇨🇦
(@baileyja69) reported
@DesjardinsINS worst company on the planet. Will not fix our issue. Spouse not covered call them and say that I am. Go for new prescription same **** And yes ran through @TELUS so **** your hat
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Wendy Mann
(@WendyMa31796770) reported
I have a profile but having issues with new iPhone getting it connected to it. Telus also made big switch to Gmail which seems to have made some things more problematic for me???
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Dave Wicks
(@DaveWicks9) reported
@elks @TELUS Upside down Elks spells Esks
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Heber Nunes
(@0x86DD_) reported
@TELUS you are double charging my account for the last 2 months. I’ve spent over 3 hours on chat and phone trying to resolve the issue. Your loyalty team didn’t call me back and even worse they dropped my call. Been a loyal customer for over 4 years! @TELUSsupport #telussucks
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Toddy Footsball 🐷🏈
(@PorkRankings) reported
@elks @TELUS ... when in actuality it was James who was completely upside-down.
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Matthew Campbell
(@soundshadow87) reported
I also have this Easy Roam thing from Telus, but $9 a day can go **** it's self right back to where it came from. I've heard of people buying pre-paid sim cards, how would a Canadian go about doing this?
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insulatoress
(@insulatoress) reported
@elks @TELUS POV: WILDER "FOUND IT GUYS! FRANCHISE MANAGEMENT AND CUSTOMER SERVICE HAS BEEN LOCATED!"
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Carley
(@h3rzeleid) reported
@TELUS how do I file a complaint about the absurd customer service I have just received? Specifically, my online order being outright cancelled, without me being contacted first, because there was a technical glitch capturing my card information at the time of payment??