Telus Outage Report in Ayr, Ontario
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Ayr, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Ayr and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 19: Problems at Telus
Telus is having issues since 07:20 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (52%)
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Phone (21%)
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Wi-fi (10%)
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TV (7%)
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E-mail (6%)
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Total Blackout (5%)
Live Outage Map Near Ayr, Ontario
The most recent Telus outage reports came from the following cities: Cambridge and Kitchener.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
Internet | |
| Kitchener |
Internet | |
| Cambridge |
Phone | |
| Cambridge |
Internet | |
| Kitchener |
Phone | |
| Cambridge |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Ayr, Ontario
Latest outage, problems and issue reports in Ayr and nearby locations:
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Lorin
(@lorinxoxo) reported
from
Kitchener, Ontario
Shout out to Telus they got my back we still got service up in here
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Charlie Lyons
(@Charlie_Lyons) reported
from
Brantford, Ontario
Anyone else in Brantford currently getting no cell service where you ordinarily get 3 or 4 bars? #TELUS #Brantford #BrantfordBrant
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Michelle Oram
(@MichelleOram13) reported
from
Kitchener, Ontario
@figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow
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Mike Spicer
(@MikeSpicer12) reported
from
Brant, Ontario
@TELUS Thanks for the $500.00 cancellation bill today. You charged me a cancellation fee when I moved from Alberta to Ontario!! You don’t have internet or tv service in Ontario! And that’s my fault! Customer service needs improvement too!!
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Marc Goodfellow
(@marc_goodfellow) reported
@TELUS @TELUSsupport please train your customer service representatives to resd the bills properly. I just had a conversation with a woman who couldn't get the dates right she told me due date was 28th when it's the 26th then tried to change her story after saying it 5 times.
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Weezzie
(@Weezzie4) reported
@MIHomeYGK Yeah my phone was not working today. I am with Telus
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Devin Dignam
(@DevinDignam) reported
@adriandix @TELUS Great. Thanks @TELUS! Now increase their taxes and take back those profits they're making so you can pay people to stay home while you close down every non-essential workplace, including schools.
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iamsuperdomengsi
(@iamsuperdomengs) reported
@TELUSsupport I recently got a telus mobility. Is there a grace period or like if I change my mind, can I still cancel without fees incurring? I did not sign up for a contract.I cannot find it on service terms.
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GaymersLounge
(@gaymerslounge) reported
@TELUS waiting for money to come in We were told we get one extension Brother and i cant work due to covid we went to make a payment arrangement they had everything ready and than discconnected This is how they treat covid patience hope ur proud of urselves for being so corrupt
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Rena Woss
(@renawoss) reported
@TELUSsupport WHY NO SUMMARY OF PAYMENTS? I NEED IT FOR TAXES. I DON'T WANT TO DOWN LOAD 12 PDF FILES (each has 6 pages). FIX THIS PROBLEM. Other companies provide a summary why not Telus?
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An Mc
(@AMDM00yyz) reported
@CharRichardRSW Telus mass site is wide open on Saturday/Sunday & next week, into evenings as well. Appointments available in Red Deer TOMORROW too. 100s of appointments. Happy to see eligibility jump 10 years *** Sign in & see - just don’t book if not eligible!
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Aaron Classic
(@BigBacon83) reported
@TELUS It's time for me to renew my contract and get a new phone but you guys won't let me keep my current data plan because it's no longer offered...if someone can help me keep it then I'll renew. Can you help me out? I spend a lot of money each month.
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Gwyn Auger
(@magicassistant) reported
@TELUS why are you advertising deals current customers are not allowed to have. For example I've never had TV with you before I'm getting it now but told despite being a customer for years I can't have the promos advertised as I'm already a customer for internet.
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dayna #bcpoli #bced #ItDidntHaveToBeThisWay
(@DaynaB18) reported
@adriandix @TELUS you sure have a lot to say on here. but you NEVER acknowledge us