Telus Outage Report in Ayr, Ontario
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Ayr, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Ayr and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 20: Problems at Telus
Telus is having issues since 10:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (21%)
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Wi-fi (10%)
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TV (7%)
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E-mail (6%)
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Total Blackout (5%)
Live Outage Map Near Ayr, Ontario
The most recent Telus outage reports came from the following cities: Cambridge and Kitchener.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
Internet | |
| Kitchener |
Internet | |
| Cambridge |
Phone | |
| Cambridge |
Internet | |
| Kitchener |
Phone | |
| Cambridge |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Ayr, Ontario
Latest outage, problems and issue reports in Ayr and nearby locations:
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@TELUS the @koodo website kept redirecting me to customer supper when trying to make an account and your auto messing system kept taking me in circles.
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Lorin
(@lorinxoxo) reported
from
Kitchener, Ontario
Shout out to Telus they got my back we still got service up in here
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow
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Charlie Lyons
(@Charlie_Lyons) reported
from
Brantford, Ontario
Anyone else in Brantford currently getting no cell service where you ordinarily get 3 or 4 bars? #TELUS #Brantford #BrantfordBrant
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Mike Spicer
(@MikeSpicer12) reported
from
Brant, Ontario
@TELUS Thanks for the $500.00 cancellation bill today. You charged me a cancellation fee when I moved from Alberta to Ontario!! You don’t have internet or tv service in Ontario! And that’s my fault! Customer service needs improvement too!!
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Michelle Oram
(@MichelleOram13) reported
from
Kitchener, Ontario
@figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
I take my credit VERY seriously and for months tried to find how to pay this bill before it reported LATE. people at your @koodo booths or @TELUS stores didnt care to help. Now I have a late showing on my credit report, this is not on me! I demand to and my late be removed
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Eh
(@BudweiserGirl) reported
After waiting 47 min for help with @telus to ask them why they put a ding on my credit for a late payment when all my payments are automated, they hung up on me by accident and didn’t bother to try to call me back 😡 @TELUSsupport come on guys, that’s messed up
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Laharl Van Nuys (6 Days to vacation)
(@SpaceMutiny) reported
LOL and about over 2 years in with BC Tel/Telus my phone bill is going up to about $90 a month now starting at the end of this month we just started. They calling it a "service charge" in the email I just got from them. Yeah sure it is guys. 🙄
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Hendrik Slegtenhorst
(@H_Slegtenhorst) reported
Mobile outage @TELUS West End Vancouver half a day now. Serious complications for essential amd critical communications. Pathetic service the last year. Google email migration a mess. If not resolved soon I'm going elsewhere, at last.
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sadie
(@scumsdarling) reported
@BotDiverse i never had a problem before i’ve only struggled with telus when i had it😭
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sadie
(@scumsdarling) reported
switched internet providers and literally getting internet in 2 days **** TELUS
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James Dueck
(@JamesDueck) reported
@TELUSsupport I did that, but the Telus support person refused to look into it. Telus sucks!!!
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Jeff Gruntz
(@jeff_gruntz) reported
@JimJohannsson @reicurran Jim, aren't you a former Telus executive that has had a hand in overcharging Canadians for this sort of service? It's time to deregulate the ISP and mobile market and let all providers in. There should be no reason why Canadians pay some of the highest prices in the world.
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ArmandRichelieuofPoitou
(@bcwestmind) reported
@Elliot_43 @benpershing On my @telus Optik TV service, I have 2 channels from China. There are no Canadian TV networks operating in China.
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Shiraz
(@leo_shiraz) reported
TELUS At it again. Check your billings. If you are a smart-phone home security customer of TELUS check your bills throughly. Telus jacked up my bill by $16.50 a month for no reasons. Then to cover up blamed it on their system. Check your bill! Check.. check.
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Matthew🍁
(@matthewd556) reported
@CPC_HQ I would like to see Canada adopt a European Model of cellphone service. They pay peanuts compared to what I pay for big companies like Bell or Telus.