Telus

Telus Outage Report in Ayr, Ontario

No problems detected

If you are having issues, please submit a report below.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Ayr, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Ayr and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Ayr, Ontario 01/15/2026 11:55

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Ayr, Ontario

The most recent Telus outage reports came from the following cities: Cambridge and Kitchener.

Loading map, please wait...
City Problem Type Report Time
CanadaCambridge Internet
CanadaKitchener Phone
CanadaCambridge Phone
CanadaKitchener Phone
CanadaKitchener Phone
CanadaKitchener Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Ayr, Ontario

Latest outage, problems and issue reports in Ayr and nearby locations:

  • Charlie_Lyons Charlie Lyons (@Charlie_Lyons) reported from Brantford, Ontario

    Anyone else in Brantford currently getting no cell service where you ordinarily get 3 or 4 bars? #TELUS #Brantford #BrantfordBrant

  • MichelleOram13 Michelle Oram (@MichelleOram13) reported from Kitchener, Ontario

    @figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    @TELUS the @koodo website kept redirecting me to customer supper when trying to make an account and your auto messing system kept taking me in circles.

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    @koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow

  • Shanny684 Scott Shannon (@Shanny684) reported from North Dumfries, Ontario

    @TELUSsupport Telus online updates are useless. “Processed” for over a week. Wait on hold for 2+ hours only to get hung up on by loyalty department. This is how a customer of 20+ yrs gets treated.

  • RamoneCat Mike from KayDub 🌴🍁🌴 (@RamoneCat) reported from Kitchener, Ontario

    @FenderGuy69 I bought an S20 5G right from Telus. They had a deal that brought the purchase price way down. Buying any "flagship" phone at full price is crazy imho. Since these things only last a few years, lower capital cost is good.

  • MikeSpicer12 Mike Spicer (@MikeSpicer12) reported from Brant, Ontario

    @TELUS Thanks for the $500.00 cancellation bill today. You charged me a cancellation fee when I moved from Alberta to Ontario!! You don’t have internet or tv service in Ontario! And that’s my fault! Customer service needs improvement too!!

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    I take my credit VERY seriously and for months tried to find how to pay this bill before it reported LATE. people at your @koodo booths or @TELUS stores didnt care to help. Now I have a late showing on my credit report, this is not on me! I demand to and my late be removed

  • amber122185 mazikeen (@amber122185) reported from Brantford, Ontario

    Does telus have good Internet plans? I know they never used to do Internet but I thought I saw some thing recently where they did start.

  • ryanleys2 Ryan Leys (@ryanleys2) reported from Cambridge, Ontario

    @AnousBirding @TELUS @koodo Yeah, we need to open up the big three to competition to drive down the prices, especially after the recent outages. There’s no incentive for them to improve.

  • lorinxoxo Lorin (@lorinxoxo) reported from Kitchener, Ontario

    Shout out to Telus they got my back we still got service up in here

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    @koodo @TELUS this all has to be a joke right? This has been going on since the spring. And nobody can fix this? I have been given empty promises over the phone. Im tired of this, ruining ny credit and costing me money. Expect a lawsuit in the comming weeks. Im done with asking

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • rachhayley r (@rachhayley) reported

    @TELUS why is your 5g always so slow 👀

  • TELUSsupport TELUS Support (@TELUSsupport) reported

    @dannymcgrathy Hi, if you are close enough to the US border, the phone might pick up signal from the US networks (if stronger than TELUS network), the SMS will be automatically sent. To avoid this you can Manually select TELUS as your mobile network operator from the Settings of the phone.

  • xrpcoms XRP COMS (@xrpcoms) reported

    @TELUS @PrideToronto How do@your customer do any business.

  • RUGGEDandREAL Municipal District of Lesser Slave River No. 124 (@RUGGEDandREAL) reported

    IMPORTANT NOTICE TO SMITH AREA RESIDENTS, JULY 1. Both cellular and land-based telephone lines are out of service in Smith. Telus is repairing the service, however is not yet able to provide an estimated time for repair. Please watch the MD’s social media channels for updates.

  • walk_700 That's,Ms Anti Fascist too you🇺🇦#ArrestMikeFlynn (@walk_700) reported

    @MoiraPotter11 I just had the same problem moving from Bell to Telus....nothing but problems.

  • rmzkiliclioglu Remziye (@rmzkiliclioglu) reported

    @PacteraEDGE email. He still has not answered my response. The jobs on your webpage seem to be very attractive, but unfortunately, I have the feeling that you are wasting people's time and energy. I have worked/am working with Telus and Appen and never faced this kind of indifference.

  • TracyAMHall1 Tracy Ann (@TracyAMHall1) reported

    @RavesRants @TELUS @TELUSsupport Never

  • xrpcoms XRP COMS (@xrpcoms) reported

    @TELUS @PrideToronto Telus support is closed and my phone service is not working.

  • weeweewong ededwee (@weeweewong) reported

    @TELUSsupport I was told someone would call me to confirm my installation for today. No one called me and I have no internet, no emails, no calls, no communication from Telus. Please help.

  • KevinWi06439233 Kevin Wilson (@KevinWi06439233) reported

    @TELUSsupport Hello, I’ve called *611 and spoken with technical support. A trouble ticket has been opened for the towers I’m my location. I believe this issue is affecting the Telus network in a much wider area.