Telus

Telus Outage Report in Ayr, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Ayr, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Ayr and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Ayr, Ontario 02/16/2026 06:55

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Live Outage Map Near Ayr, Ontario

The most recent Telus outage reports came from the following cities: Kitchener and Cambridge.

Loading map, please wait...
City Problem Type Report Time
CanadaKitchener Internet
CanadaCambridge Phone
CanadaCambridge Internet
CanadaKitchener Phone
CanadaCambridge Phone
CanadaKitchener Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Ayr, Ontario

Latest outage, problems and issue reports in Ayr and nearby locations:

  • Charlie_Lyons Charlie Lyons (@Charlie_Lyons) reported from Brantford, Ontario

    Anyone else in Brantford currently getting no cell service where you ordinarily get 3 or 4 bars? #TELUS #Brantford #BrantfordBrant

  • MikeSpicer12 Mike Spicer (@MikeSpicer12) reported from Brant, Ontario

    @TELUS Thanks for the $500.00 cancellation bill today. You charged me a cancellation fee when I moved from Alberta to Ontario!! You don’t have internet or tv service in Ontario! And that’s my fault! Customer service needs improvement too!!

  • ryanleys2 Ryan Leys (@ryanleys2) reported from Cambridge, Ontario

    @AnousBirding @TELUS @koodo Yeah, we need to open up the big three to competition to drive down the prices, especially after the recent outages. There’s no incentive for them to improve.

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    I take my credit VERY seriously and for months tried to find how to pay this bill before it reported LATE. people at your @koodo booths or @TELUS stores didnt care to help. Now I have a late showing on my credit report, this is not on me! I demand to and my late be removed

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    @koodo @TELUS this all has to be a joke right? This has been going on since the spring. And nobody can fix this? I have been given empty promises over the phone. Im tired of this, ruining ny credit and costing me money. Expect a lawsuit in the comming weeks. Im done with asking

  • amber122185 mazikeen (@amber122185) reported from Brantford, Ontario

    Does telus have good Internet plans? I know they never used to do Internet but I thought I saw some thing recently where they did start.

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    @TELUS the @koodo website kept redirecting me to customer supper when trying to make an account and your auto messing system kept taking me in circles.

  • lorinxoxo Lorin (@lorinxoxo) reported from Kitchener, Ontario

    Shout out to Telus they got my back we still got service up in here

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    @koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow

  • RamoneCat Mike from KayDub 🌴🍁🌴 (@RamoneCat) reported from Kitchener, Ontario

    @FenderGuy69 I bought an S20 5G right from Telus. They had a deal that brought the purchase price way down. Buying any "flagship" phone at full price is crazy imho. Since these things only last a few years, lower capital cost is good.

  • MichelleOram13 Michelle Oram (@MichelleOram13) reported from Kitchener, Ontario

    @figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!

  • Shanny684 Scott Shannon (@Shanny684) reported from North Dumfries, Ontario

    @TELUSsupport Telus online updates are useless. “Processed” for over a week. Wait on hold for 2+ hours only to get hung up on by loyalty department. This is how a customer of 20+ yrs gets treated.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Hannah_Bananaz Andy Lee (@Hannah_Bananaz) reported

    Telus had originally partnered with Huawei to provide its 5G services. While the company officially back-pedalled and ultimately went with Ericsson and Nokia instead, there is already existing Huawei gear throughout Telus’ radio access network on cell towers across Canada. 14/

  • Deasmom LR🇨🇦🌵🐈🌈🧩💉🧡 (@Deasmom) reported

    @TELUSsupport I purchased an iphoneSE at a telus store in #yyc. Nov 9. I called support yesterday there are none of these anywhere. If I buy a phone by mail from Apple can I have store set it up? I need to go back for a refund. The store not helpful by phone 1/2

  • dallasware94 DALLASWARE94/Canada (@dallasware94) reported

    @CTVNews TELUS is right Rogers is just trying to monopolize the market to continue in screwing customer's with one of the highest mobile fees in the world.

  • BrooksHeating Brooks Heating & Air (@BrooksHeating) reported

    @Telus security...very disappointed in your customer service. Bought brand new system, already broken...have to wait one week for service...WTF!?!

  • Dr_Janice_Tulk Janice Esther Tulk (@Dr_Janice_Tulk) reported

    Definite flaw in the emergency broadcast to cell phones -- alert received on @TELUS but not @Bell_Aliant -- and could not replay or view it when I missed the first "reading" of the message (volume too low). @nsemo

  • Hannah_Bananaz Andy Lee (@Hannah_Bananaz) reported

    Here’s the other thing: China Mobile doesn’t even own or operate any telecom network facilities in Canada. Instead, it piggybacked onto Telus to provide wireless services through Telus' network. China Mobile partnered with Telus to provide SIM cards, under the brand CTExcel. 11/

  • Koolst3rSSB Koolst3r (@Koolst3rSSB) reported

    Someone from Telus tried to sell me a cellphone plan at my house starting with "I assume you're the man of the house". Never have I ever wanted to end a conversation so quickly. Why do I answer the door for salespeople.

  • Tosh_Mizzau Tosh (@Tosh_Mizzau) reported

    @InukArtist No one is saying the merger isn't bad. It's obviously bad. I am saying that Telus is obviously not doing out of some stance they have against corporate consolidation. If they had had the opportunity they'd do it too because the entire system rewards immoral behaviour.

  • MadManPastor Patrick Hoppus🇨🇦 (@MadManPastor) reported

    Hey @ShawInfo… I live in Hope, BC. You know, the community you’ve left with no internet for 10+ days. @TELUS has setup a booth on main street advertising their high-speed fibre optic internet. Coincidence? I can only guess that’s bad news for you!!🧐 #shaw #internetshutdown

  • cramd cramd: Marc Sherwood (@cramd) reported

    @Shawhelp looks like I'm going to pack up my Shaw stuff and send it back to you tomorrow. Somehow I was not just sent the wrong modem, but when the correct one was shipped and I was ready to install my order is cancelled. Your customer care team did not seem to care. @TELUS help!