Telus outages and service status in Ayr, Ontario
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around Ayr, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Ayr, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Ayr, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 22: Problems at Telus
Telus is having issues since 05:40 AM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Ayr, Ontario
The most recent Telus outage reports came from the following cities: Brantford.
| City | Problem Type | Report Time |
|---|---|---|
 Brantford
|
Internet | 14 days ago |
|
Cambridge
|
Internet | 2 months ago |
|
Kitchener
|
Internet | 3 months ago |
Community Discussion
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Telus Issues Reports Near Ayr, Ontario
Latest outage, problems and issue reports in Ayr and nearby locations:
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Mike Spicer (@MikeSpicer12) reported from Brant, Ontario@TELUS Thanks for the $500.00 cancellation bill today. You charged me a cancellation fee when I moved from Alberta to Ontario!! You don’t have internet or tv service in Ontario! And that’s my fault! Customer service needs improvement too!!
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mazikeen (@amber122185) reported from Brantford, OntarioDoes telus have good Internet plans? I know they never used to do Internet but I thought I saw some thing recently where they did start.
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Michelle Oram (@MichelleOram13) reported from Kitchener, Ontario@figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!
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Charlie Lyons (@Charlie_Lyons) reported from Brantford, OntarioAnyone else in Brantford currently getting no cell service where you ordinarily get 3 or 4 bars? #TELUS #Brantford #BrantfordBrant
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John Harris (@JStanley81) reported from Kitchener, Ontario@TELUS the @koodo website kept redirecting me to customer supper when trying to make an account and your auto messing system kept taking me in circles.
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Scott Shannon (@Shanny684) reported from North Dumfries, Ontario@TELUSsupport Telus online updates are useless. “Processed” for over a week. Wait on hold for 2+ hours only to get hung up on by loyalty department. This is how a customer of 20+ yrs gets treated.
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Ryan Leys (@ryanleys2) reported from Cambridge, Ontario@AnousBirding @TELUS @koodo Yeah, we need to open up the big three to competition to drive down the prices, especially after the recent outages. There’s no incentive for them to improve.
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Mike from KayDub 🌴🍁🌴 (@RamoneCat) reported from Kitchener, Ontario@FenderGuy69 I bought an S20 5G right from Telus. They had a deal that brought the purchase price way down. Buying any "flagship" phone at full price is crazy imho. Since these things only last a few years, lower capital cost is good.
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Lorin (@lorinxoxo) reported from Kitchener, OntarioShout out to Telus they got my back we still got service up in here
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John Harris (@JStanley81) reported from Kitchener, OntarioI take my credit VERY seriously and for months tried to find how to pay this bill before it reported LATE. people at your @koodo booths or @TELUS stores didnt care to help. Now I have a late showing on my credit report, this is not on me! I demand to and my late be removed
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John Harris (@JStanley81) reported from Kitchener, Ontario@koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow
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John Harris (@JStanley81) reported from Kitchener, Ontario@koodo @TELUS this all has to be a joke right? This has been going on since the spring. And nobody can fix this? I have been given empty promises over the phone. Im tired of this, ruining ny credit and costing me money. Expect a lawsuit in the comming weeks. Im done with asking
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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shell (@shelery1) reported@MommaHood2 @TELUS Telus is garbage! Spent 6 hours speaking to agents in Philippines , Guatemala & india of course! I **** you not! Problem never resolved!
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Michele (@muffins135) reported@TELUS Why did I as the customer, have to search out this info? Ridiculous
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Chad (@ChadR991) reported@BlondeBigot11 @TELUS I can never trust an Indian anywhere near my property. They’re habitual liars, scammers, thieves, fraudsters and criminals. I will never give them my business. Indians are the most dishonest snd untrustworthy people I’ve ever come across. Nothing will change my mind now.
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Darren Gudmundson (@BrianOakely) reportedThis would, of course be the sensible way of proceeding. Problem is they would have admit that Canada does not, and will not have a "Sovereign" anything ICT related. And, Telus, Bell, and Rogers are laden with debt and desperate for growth.
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✨Erika | Kaøs.oL✨ (@xKaosR6) reported@hcsrih I’m with TELUS and had no issues lol
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Nikki (@Nikki98212136) reported@PWHL_Ottawa Can we watch the pwhl final on any TV channel in Canada? Telus and the CBC are horrid! I got off work early and can't find the game. Did Telus switch to the Center ICE mark up channel for the final?
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Ingenious (@GeniusITM) reported@PeterMeiszner TELUS established BPO operations via TELUS Digital, which runs customer service and support centres in Guatemala and the Philippines involving access to Canadian personal data. In March 2026 TELUS Digital was breached, exposing nearly a petabyte of sensitive records.
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Node Father🤖⚡️ (@OGNodeFather) reported@TheGeorgePu @TELUS umm that wont close the gap, and it didnt help canada close the compute gap by you using ai to write your post. It just outsourced more compute….
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Mitch McEachern 🇵🇸🇨🇺 (@Intifada4Life) reportedIf you’re with Telus anywhere in Canada, call to cancel and explain why.
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Matthew D (@DarkDeeM) reported@Teslarati If Starlink can get to about $50 bucks/month (Telus internet on a 2 year plan with a "good" deal), then I would switch and never go back. I think once it gets cheap enough to directly compete with established providers, it's game over.