Telus Outage Report in Ayr, Ontario
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Ayr, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Ayr and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 18: Problems at Telus
Telus is having issues since 11:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (57%)
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Phone (18%)
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Wi-fi (11%)
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TV (6%)
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Total Blackout (4%)
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E-mail (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Ayr, Ontario
Latest outage, problems and issue reports in Ayr and nearby locations:
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Charlie Lyons
(@Charlie_Lyons) reported
from
Brantford, Ontario
Anyone else in Brantford currently getting no cell service where you ordinarily get 3 or 4 bars? #TELUS #Brantford #BrantfordBrant
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Michelle Oram
(@MichelleOram13) reported
from
Kitchener, Ontario
@figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@TELUS the @koodo website kept redirecting me to customer supper when trying to make an account and your auto messing system kept taking me in circles.
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Lorin
(@lorinxoxo) reported
from
Kitchener, Ontario
Shout out to Telus they got my back we still got service up in here
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Mike Spicer
(@MikeSpicer12) reported
from
Brant, Ontario
@TELUS Thanks for the $500.00 cancellation bill today. You charged me a cancellation fee when I moved from Alberta to Ontario!! You don’t have internet or tv service in Ontario! And that’s my fault! Customer service needs improvement too!!
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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jlz
(@jennelizabeth9) reported
@TELUS over an hour on the phone with an agent to be hung up on doesn’t make me feel very good about your services already. I’m 2 hours into being a customer.
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Chelaine
(@Chel_aine) reported
Happy #SmallBusinessSaturday to everyone except @TELUS because we've been waiting for them to finish 1 job since Sept 25th and their customer service 0/10. My small biz needs your action, telus, not just your words
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Common Sense
(@steelvet101) reported
@AlexpiersonAMP If Trudeau makes taxpayers pay for Bell & Telus equipment replacement he better get ready to pay trillions of dollars to coal and Oil & Gas that he wants to shut down.
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General Ro6ert
(@General_Rob_) reported
TELUS YOUR WIFI IS ABSOLUTELY GARBAGE
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nav
(@nav14564717) reported
@TELUS need to report fraud as one of sales rep activated my 4 lines and security system with promised of discount and now he ignored .please help
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The Real Gordon Burton
(@GordonBurton) reported
@Martyupnorth_ "Telus" called me yesterday claiming I would be getting 40% off my landline/mobile/tv/internet bill for the next TWO years (because I was a loyal customer) AND that I would be receiving TWO of the latest iPhones. All I had to do was pay an $80 shipping fee upfront! @TELUS
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Chris Glover
(@cdglove98) reported
@BruceDawson0xB @TELUSsupport Is this a relatively new thing? I used Telus up to 2014 and didn't have a problem.
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Markham Hislop
(@politicalham) reported
Ouch. We switched to a @TELUS cell plan in which data costs 5 cents per MB. Got our first bill yesterday...charged $50 per MB. Not sure what hurts most, the charge or the thought of having to call Telus customer support to fix the problem.
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Bern After Reading 🪑
(@mhazaaaaaa) reported
Spent an HOUR with Telus re: mistakenly cutting off my service. 60 mins of agent & "team" finding out why my it was cut off. When they finally determine it was mistakenly cut off & they’ll return the service- the question I’m asked is: "Are you calling from your cell phone now?"
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Dimo
(@Dimodimo1) reported
@TELUS has made it impossible to cancel services because they only accept incoming calls and after hours of waiting and not answering, they’re forcing us to retain services we no longer want. No call back service and no head office to contact. @BCOmbudsperson