Telus

Telus Outage Report in Ayr, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Ayr, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Ayr and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Ayr, Ontario 10/23/2025 14:05

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Phone (21%)

    Phone (21%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. TV (6%)

    TV (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Ayr, Ontario

Latest outage, problems and issue reports in Ayr and nearby locations:

  • lorinxoxo Lorin (@lorinxoxo) reported from Kitchener, Ontario

    Shout out to Telus they got my back we still got service up in here

  • RamoneCat Mike from KayDub 🌴🍁🌴 (@RamoneCat) reported from Kitchener, Ontario

    @FenderGuy69 I bought an S20 5G right from Telus. They had a deal that brought the purchase price way down. Buying any "flagship" phone at full price is crazy imho. Since these things only last a few years, lower capital cost is good.

  • amber122185 mazikeen (@amber122185) reported from Brantford, Ontario

    Does telus have good Internet plans? I know they never used to do Internet but I thought I saw some thing recently where they did start.

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    @TELUS the @koodo website kept redirecting me to customer supper when trying to make an account and your auto messing system kept taking me in circles.

  • Charlie_Lyons Charlie Lyons (@Charlie_Lyons) reported from Brantford, Ontario

    Anyone else in Brantford currently getting no cell service where you ordinarily get 3 or 4 bars? #TELUS #Brantford #BrantfordBrant

  • MichelleOram13 Michelle Oram (@MichelleOram13) reported from Kitchener, Ontario

    @figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    @koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    @koodo @TELUS this all has to be a joke right? This has been going on since the spring. And nobody can fix this? I have been given empty promises over the phone. Im tired of this, ruining ny credit and costing me money. Expect a lawsuit in the comming weeks. Im done with asking

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    I take my credit VERY seriously and for months tried to find how to pay this bill before it reported LATE. people at your @koodo booths or @TELUS stores didnt care to help. Now I have a late showing on my credit report, this is not on me! I demand to and my late be removed

  • MikeSpicer12 Mike Spicer (@MikeSpicer12) reported from Brant, Ontario

    @TELUS Thanks for the $500.00 cancellation bill today. You charged me a cancellation fee when I moved from Alberta to Ontario!! You don’t have internet or tv service in Ontario! And that’s my fault! Customer service needs improvement too!!

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • cedarsageskoden 🎃 ᓅᑎᓂᑐᒫᑲᐣ 🦇 (@cedarsageskoden) reported

    @HLeafriver I keep trying to figure out how to do it it’s frustrated that i don’t just have a login but maybe i can give you my telus optik tv account

  • youngslimesims kini slime gyuto 🐍🔪 (@youngslimesims) reported

    Telus tryna be Carti so bad with a goat and an iggy azalea song in their ad 😭😭

  • ShawnGoh1991 Shawn Goh (@ShawnGoh1991) reported

    @crystalcrichard I’ve switched over all 4 plans to Rogers because of this and could never be happier. I was a Telus customer for over 10 Years. Amazing how easy it is to lose customers because of greed. @TELUS I’m finding that the networks are better and couldn’t be happier!

  • CasSmit25000320 Cas Smith (@CasSmit25000320) reported

    Who could trust TELUS ever again, when they gave their customers' information to Trudeau & his zombie cabinet paid for it and never got consent from customers! That is a breach of privacy and integrity. Telus has put itself in a position to be sued.

  • bbctsan82 Vansportsfan82 (@bbctsan82) reported

    @casualmomsense @TELUS I'm assuming your devices were working before, with no issues (or at least was better than what has been happening recently lol). Telus sends updates for the equipment occasionally (usually overnight). The update may have changed the settings from what was working.

  • Kkhush20rk ਸਿੰਘ ਖੁਸ਼ਪ੍ਰੀਤ (@Kkhush20rk) reported

    Why I am unable to get connected with a customer services agent after waiting for an hour on the call regarding extra charges charged on my final bill? @TELUS @TELUSsupport @TELUSBusiness

  • Hemsky83_ hemsky (@Hemsky83_) reported

    Bank of nova Scotia is such a mickey mouse organization . Wowza its as bad as telus for customer service. I closed all accounts and credit.

  • dildooshwaggins ȶɦɛ ʄɨռǟʟ ɮօֆֆ օʄ ȶɦɛ ɨռȶɛʀռɛȶ (@dildooshwaggins) reported

    @TELUS So we can pay your ridiculous credit card fee to pay our own bills? Ha. Pound sand. I’m taking my internet to Shaw. Even if it’s shittier it’s better than caving to your piss poor policy.

  • bbctsan82 Vansportsfan82 (@bbctsan82) reported

    @casualmomsense @TELUS Just to clarify, I mean if you take a photo of it then I may be able to help; not that I need to see it in person - that would be creepy

  • Blonde_Duchess Melanie PA Clarke (@Blonde_Duchess) reported

    @TELUS @TELUSsupport been a month since I got the service and I’m still not able to select the channels I want for my #Pik5 not on your website nor on your app. #HELP! Have terrible channels that I didn’t choose #BadCustomerService