Telus Outage Report in Ayr, Ontario
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Ayr, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Ayr and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 29: Problems at Telus
Telus is having issues since 05:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (57%)
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Phone (18%)
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Wi-fi (11%)
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TV (7%)
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Total Blackout (4%)
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E-mail (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Ayr, Ontario
Latest outage, problems and issue reports in Ayr and nearby locations:
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow
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mazikeen
(@amber122185) reported
from
Brantford, Ontario
Does telus have good Internet plans? I know they never used to do Internet but I thought I saw some thing recently where they did start.
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Michelle Oram
(@MichelleOram13) reported
from
Kitchener, Ontario
@figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!
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Mike Spicer
(@MikeSpicer12) reported
from
Brant, Ontario
@TELUS Thanks for the $500.00 cancellation bill today. You charged me a cancellation fee when I moved from Alberta to Ontario!! You don’t have internet or tv service in Ontario! And that’s my fault! Customer service needs improvement too!!
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Lorin
(@lorinxoxo) reported
from
Kitchener, Ontario
Shout out to Telus they got my back we still got service up in here
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
I take my credit VERY seriously and for months tried to find how to pay this bill before it reported LATE. people at your @koodo booths or @TELUS stores didnt care to help. Now I have a late showing on my credit report, this is not on me! I demand to and my late be removed
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@TELUS the @koodo website kept redirecting me to customer supper when trying to make an account and your auto messing system kept taking me in circles.
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Mike from KayDub 🌴🍁🌴
(@RamoneCat) reported
from
Kitchener, Ontario
@FenderGuy69 I bought an S20 5G right from Telus. They had a deal that brought the purchase price way down. Buying any "flagship" phone at full price is crazy imho. Since these things only last a few years, lower capital cost is good.
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Ryan Leys
(@ryanleys2) reported
from
Cambridge, Ontario
@AnousBirding @TELUS @koodo Yeah, we need to open up the big three to competition to drive down the prices, especially after the recent outages. There’s no incentive for them to improve.
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Scott Shannon
(@Shanny684) reported
from
North Dumfries, Ontario
@TELUSsupport Telus online updates are useless. “Processed” for over a week. Wait on hold for 2+ hours only to get hung up on by loyalty department. This is how a customer of 20+ yrs gets treated.
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@koodo @TELUS this all has to be a joke right? This has been going on since the spring. And nobody can fix this? I have been given empty promises over the phone. Im tired of this, ruining ny credit and costing me money. Expect a lawsuit in the comming weeks. Im done with asking
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Charlie Lyons
(@Charlie_Lyons) reported
from
Brantford, Ontario
Anyone else in Brantford currently getting no cell service where you ordinarily get 3 or 4 bars? #TELUS #Brantford #BrantfordBrant
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Satomin🇨🇦🇫🇷🏳️🌈
(@sophie_satok) reported
How can I cancel my account with #TELUS, calling from Japan? The support # they told me, which is 310-2255, did not work via the international call.😐
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Tegridy
(@bard81) reported
So no response no accountability Telus you're terrible
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Todd Smith
(@toddsmithdesign) reported
Have been back to @TELUS internet for ~1 wk & convinced they throttle you, unless you call multiple times. This is why I left them years ago & it's still happening. It's frankly, offensive to charge someone for Gigabit, promise 940 Mbps up/down & deliver 5 Mbps up/down.
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FredJ
(@fredjmal) reported
@TELUSNews @TELUS Add Fox now. I am paying for this channel even though I never watch.
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daniel gibson
(@AntiVenom42420) reported
When I moved I switched from @ShawInfo to telus because I was under the impression that they had a good product and exceptional customer service. I am really beginning to regret the change. When I had internet down with shaw they were almost over reaching with how much
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Mika R🇨🇦
(@mydoctorgreen) reported
@sophie_satok @TELUSsupport 👋🏻 my Twitter friend @sophie_satok needs help. Can you answer? “ quoted: How can I cancel my account with telus, calling from Japan?”
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Paul J Pinel
(@AbscanJ) reported
@brianlilley @BobBaileyPC Telus is pandering to it's customer base. I don't care for RT. I know what it is but then, I don't care for the Sun either. It's a question of taste and instead looking for unbiased news sources. They are becoming harder to find every day.
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David McDonald 🇺🇦
(@krustation) reported
@VMediaCSR I am a customer (TV & Internet) and I am imploring you follow the lead of the major TV carriers (rogers, bell, telus, shaw) and remove RT from your TV offering immediately.
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Jeff Cho (he/him)
(@gojeffcho) reported
@ryawesome This was my experience with @Telus as well, almost 15 years ago. Incorrect bills for months on end that could not be resolved through awful service which was sometimes hostile. I haven’t done business with them since; I’ve been very happy with Shaw and Rogers.
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Stewart Simpson
(@StewASimpson) reported
@Yabko1959 @TELUS Agree with this. Fox is a default channel on the basic Bell tv package - we so resent subsidizing indirectly the same and are looking at options to cancel. It should be removed all together for all the obvious reasons #Bell