Telus

Telus Outage Report in Ayr, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Ayr, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Ayr and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Ayr, Ontario 11/20/2025 23:05

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Ayr, Ontario

Latest outage, problems and issue reports in Ayr and nearby locations:

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    @koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    @TELUS the @koodo website kept redirecting me to customer supper when trying to make an account and your auto messing system kept taking me in circles.

  • Charlie_Lyons Charlie Lyons (@Charlie_Lyons) reported from Brantford, Ontario

    Anyone else in Brantford currently getting no cell service where you ordinarily get 3 or 4 bars? #TELUS #Brantford #BrantfordBrant

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    I take my credit VERY seriously and for months tried to find how to pay this bill before it reported LATE. people at your @koodo booths or @TELUS stores didnt care to help. Now I have a late showing on my credit report, this is not on me! I demand to and my late be removed

  • MikeSpicer12 Mike Spicer (@MikeSpicer12) reported from Brant, Ontario

    @TELUS Thanks for the $500.00 cancellation bill today. You charged me a cancellation fee when I moved from Alberta to Ontario!! You don’t have internet or tv service in Ontario! And that’s my fault! Customer service needs improvement too!!

  • lorinxoxo Lorin (@lorinxoxo) reported from Kitchener, Ontario

    Shout out to Telus they got my back we still got service up in here

  • RamoneCat Mike from KayDub 🌴🍁🌴 (@RamoneCat) reported from Kitchener, Ontario

    @FenderGuy69 I bought an S20 5G right from Telus. They had a deal that brought the purchase price way down. Buying any "flagship" phone at full price is crazy imho. Since these things only last a few years, lower capital cost is good.

  • MichelleOram13 Michelle Oram (@MichelleOram13) reported from Kitchener, Ontario

    @figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • CarolinemLittl1 Caroline Mary little (@CarolinemLittl1) reported

    I also need help paying my phone bill off so I can have my business line back up its with telus and it's $485 acct # 39850913 plz help

  • hfxfreak Got that Shiba? (@hfxfreak) reported

    @chatrwireless_ been with this company 7years never missed a top up not even once in 84 months. Ever since their update my data has been ****** and draining way to fast. So after a loyal 7 yrs I will be leaving chatr for Telus. No customer service, ****** service. **** chatr

  • ajaykamboj80 Ajay (@ajaykamboj80) reported from Chestermere, Alberta

    @TELUS hello telus...waiting on ur telus support 2hrs 10 min...pathetic...and instead of telus u guys can change ur name to looters ..that suits you...last 5 months u guys says next month bill will be ok for sure...and I m paying u extra from last 5 months..

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    Funny one here: Telus files a #CRTC Implementation Plan for local competition in Coldwater, Ontario Exchange w/ Eastlink. Eastlink replies that the request to enter Coldwater had been received from Rogers. Telus says they don't know wtf eastlink is talking about & don't care.

  • isinthemoment Bartlomiej Hellwig (@isinthemoment) reported

    “On Huawei, we are years behind our allies. Huawei 5G equipment was installed in Telus’ infrastructure in 2020 and can remain for now because the government took until May, 2022, to issue a ban, and gave two additional years for removal.”

  • islgalwrites Mamma Bear (@islgalwrites) reported

    @TheJenRollins @TELUS @telusmobility Sheesh. That sucks. Thursday is a long way out when you can’t access data or your wifi.

  • wally_r44 Wally R (@wally_r44) reported

    @TELUS @TELUSsupport @TELUS long time customer (2005) here called you loyalty team yesterday , more like disloyalty team can’t find solutions and Rude service can’t at least try to find options ,for your long time customers be looking in a month,am gone when contract is over

  • JustJhalak jhalak mittal (@JustJhalak) reported

    @TELUS @TELUSsupport have been a customer for 2-3 years and now the customer support is just so bad. Have been waiting on my order but no response, no email..cs staff just keeps transferring. Annoyed !!!

  • CaseyBratPack 🦋Just Existing in a Crazy World🦋 (@CaseyBratPack) reported

    @ThymelessC @TELUSsupport @TELUS #Telus #TelusBC that is a ridiculous time to wait to resolve your issue. No online support thru their webpage??

  • susanmark3000 Sue Mark (@susanmark3000) reported

    @ThymelessC @TELUSsupport I quit Telus 100% for customer service fails!!!