Telus

Telus Outage Report in Ayr, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Ayr, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Ayr and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Ayr, Ontario 01/24/2026 10:00

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near Ayr, Ontario

The most recent Telus outage reports came from the following cities: Cambridge and Kitchener.

Loading map, please wait...
City Problem Type Report Time
CanadaCambridge Internet
CanadaKitchener Phone
CanadaCambridge Phone
CanadaKitchener Phone
CanadaKitchener Phone
CanadaKitchener Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Ayr, Ontario

Latest outage, problems and issue reports in Ayr and nearby locations:

  • RamoneCat Mike from KayDub 🌴🍁🌴 (@RamoneCat) reported from Kitchener, Ontario

    @FenderGuy69 I bought an S20 5G right from Telus. They had a deal that brought the purchase price way down. Buying any "flagship" phone at full price is crazy imho. Since these things only last a few years, lower capital cost is good.

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    I take my credit VERY seriously and for months tried to find how to pay this bill before it reported LATE. people at your @koodo booths or @TELUS stores didnt care to help. Now I have a late showing on my credit report, this is not on me! I demand to and my late be removed

  • Charlie_Lyons Charlie Lyons (@Charlie_Lyons) reported from Brantford, Ontario

    Anyone else in Brantford currently getting no cell service where you ordinarily get 3 or 4 bars? #TELUS #Brantford #BrantfordBrant

  • MikeSpicer12 Mike Spicer (@MikeSpicer12) reported from Brant, Ontario

    @TELUS Thanks for the $500.00 cancellation bill today. You charged me a cancellation fee when I moved from Alberta to Ontario!! You don’t have internet or tv service in Ontario! And that’s my fault! Customer service needs improvement too!!

  • MichelleOram13 Michelle Oram (@MichelleOram13) reported from Kitchener, Ontario

    @figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!

  • Shanny684 Scott Shannon (@Shanny684) reported from North Dumfries, Ontario

    @TELUSsupport Telus online updates are useless. “Processed” for over a week. Wait on hold for 2+ hours only to get hung up on by loyalty department. This is how a customer of 20+ yrs gets treated.

  • amber122185 mazikeen (@amber122185) reported from Brantford, Ontario

    Does telus have good Internet plans? I know they never used to do Internet but I thought I saw some thing recently where they did start.

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    @TELUS the @koodo website kept redirecting me to customer supper when trying to make an account and your auto messing system kept taking me in circles.

  • lorinxoxo Lorin (@lorinxoxo) reported from Kitchener, Ontario

    Shout out to Telus they got my back we still got service up in here

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    @koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow

  • ryanleys2 Ryan Leys (@ryanleys2) reported from Cambridge, Ontario

    @AnousBirding @TELUS @koodo Yeah, we need to open up the big three to competition to drive down the prices, especially after the recent outages. There’s no incentive for them to improve.

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    @koodo @TELUS this all has to be a joke right? This has been going on since the spring. And nobody can fix this? I have been given empty promises over the phone. Im tired of this, ruining ny credit and costing me money. Expect a lawsuit in the comming weeks. Im done with asking

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • CheeseMaster_Pr The Cheese Master (@CheeseMaster_Pr) reported

    @waylonsnedker @Gaohmee Dang, I didn't realize you were in Vancouver too @waylonsnedker! I am with Telus myself, and though they've blundered my bill many times, the customer service reps I've chatted with to remedy things have always been very kind.

  • GraveDancer40 Alicia Prevost (@GraveDancer40) reported

    The customer service at my @TELUS has been impressive but holy hells, I’m beyond frustrated with this process. Had to exchange my phone in store and the one I want isn’t here. What a headache. @TELUSsupport

  • ShifallyR Shifally (@ShifallyR) reported

    @Gaohmee I used Telus when I lived up there. No complaints And if you do happen to have a teensy complaint, they usually give you a percentage off for a couple of months.

  • CommonSenseSoc Common Sense (@CommonSenseSoc) reported

    the after dinner stuff thing... hey @telus @TELUSsupport .. WHY do you keep changing my IP? Really screws up my secure server logins, and its a ROYAL PITA to fix it all the time... STOP doing this!

  • marialoi maria loi (@marialoi) reported

    @kaifulee Sorry Dr. Lee Kai-Fu, I tested it now, and it is not working, so I can't call you again. I am phoning my Telus to fix the problem, they claimed they did fix it!. Have a great day Dr. Lee Kai-Fu! Thank you!

  • ScottWBradford Scott W. Bradford (@ScottWBradford) reported

    @Gaohmee Shaw is awful and I just paid 300$ to NOT be with them. I like my Telus service but those two are the big ones. Telus has the benefit of also having phone plans so you can bundle - Telus also has Koodo if you want a more flexible phone plan.

  • JrdNR Raymond 🇨🇦 (@JrdNR) reported

    Telus is such a ******* joke @TELUSsupport don't tell me I get a waived cancellation fee to get me to sign up to a 2 year internet agreement, after I explicitly said I cannot guarantee 2 years as a customer, then ******* charge me $200 to leave.

  • BruksAP sîpîysis (@BruksAP) reported

    @fka_jayesimpson I just switched over from the nightmare that was Telus. Shaw has been much better, but doesn't say much given the troubles you're having, aside from Telus is equally terrible. 😐

  • fcogaticab Francisco Gatica (@fcogaticab) reported

    @TELUSsupport how long should I wait to get an answer back. You're disappointed me. Let's see if something happen if not @ShawInfo wait for me. Telus is good quality service and poor customer service.

  • Kiltworm 𝙆𝙮𝙙𝙪𝙝 (@Kiltworm) reported

    Now I just got transferred to my third department at @TELUS and was disconnected before I got to talk. What a terrible terrible system they have. Are all phone companies this awful nowadays?