Telus

Telus Outage Report in Ayr, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Ayr, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Ayr and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Ayr, Ontario 02/02/2026 09:35

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Live Outage Map Near Ayr, Ontario

The most recent Telus outage reports came from the following cities: Cambridge.

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City Problem Type Report Time
CanadaCambridge Internet
CanadaKitchener Phone
CanadaCambridge Phone
CanadaKitchener Phone
CanadaKitchener Phone
CanadaKitchener Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Ayr, Ontario

Latest outage, problems and issue reports in Ayr and nearby locations:

  • Charlie_Lyons Charlie Lyons (@Charlie_Lyons) reported from Brantford, Ontario

    Anyone else in Brantford currently getting no cell service where you ordinarily get 3 or 4 bars? #TELUS #Brantford #BrantfordBrant

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    @koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow

  • RamoneCat Mike from KayDub 🌴🍁🌴 (@RamoneCat) reported from Kitchener, Ontario

    @FenderGuy69 I bought an S20 5G right from Telus. They had a deal that brought the purchase price way down. Buying any "flagship" phone at full price is crazy imho. Since these things only last a few years, lower capital cost is good.

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    @koodo @TELUS this all has to be a joke right? This has been going on since the spring. And nobody can fix this? I have been given empty promises over the phone. Im tired of this, ruining ny credit and costing me money. Expect a lawsuit in the comming weeks. Im done with asking

  • lorinxoxo Lorin (@lorinxoxo) reported from Kitchener, Ontario

    Shout out to Telus they got my back we still got service up in here

  • MichelleOram13 Michelle Oram (@MichelleOram13) reported from Kitchener, Ontario

    @figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!

  • MikeSpicer12 Mike Spicer (@MikeSpicer12) reported from Brant, Ontario

    @TELUS Thanks for the $500.00 cancellation bill today. You charged me a cancellation fee when I moved from Alberta to Ontario!! You don’t have internet or tv service in Ontario! And that’s my fault! Customer service needs improvement too!!

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    @TELUS the @koodo website kept redirecting me to customer supper when trying to make an account and your auto messing system kept taking me in circles.

  • amber122185 mazikeen (@amber122185) reported from Brantford, Ontario

    Does telus have good Internet plans? I know they never used to do Internet but I thought I saw some thing recently where they did start.

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    I take my credit VERY seriously and for months tried to find how to pay this bill before it reported LATE. people at your @koodo booths or @TELUS stores didnt care to help. Now I have a late showing on my credit report, this is not on me! I demand to and my late be removed

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • KpHeaney Kevin (@KpHeaney) reported

    Hey @telus Why do you guys have callback service for Tech Support. But NOT for Customer Service/Billing? The wait time is 1 HOUR. WHO HAS TIME TO WAIT ON HOLD FOR AN HOUR?

  • ceddymuhoza Ceddy Muhoza (@ceddymuhoza) reported

    Been a new year, still haven't received any of 2021 payments from @TELUS - never want to work for them again!

  • JoeBoss Joe Boss (@JoeBoss) reported

    @Telus If my bill isn't reset to the beginning of the term when I activate my new phone and am actually able to use the service I'm being charged for, I will cancel my account and not go with Telus. I'm not paying for a service I'm not using because phones were out of stock.

  • shadore66 Scott Gray (@shadore66) reported

    Is anyone else on telus unable to make or receive telephone calls today?I went I to the Telus store and 3 other people were in there with the same problem

  • JennSj Jennajay (@JennSj) reported

    @TELUS Telus has the worst customer service I have ever had…if they bother to even talk to you after putting you on hold for hours.. and forget about understanding what they say..no one speaks English ..geesh Telus ..do better

  • shadore66 Scott Gray (@shadore66) reported

    @TELUSsupport hi my iPhone has been unable to make or receive calls all day. I chatted online with a Rep, did all the resets, went into the Telus store and even got a Sim card change and the issue is ongoing. The store Rep had 3 other customers reporting the same issue. Help?

  • JoeBoss Joe Boss (@JoeBoss) reported

    @TELUS Why do I only have 21 days remaining on my monthly bill? Haven't recieved my phone or activated my new account yet! Being charged for service I cannot use because Telus was out of stock on the phone I bought. BAD start to my new account & Im wondering if I made a mistake

  • infil00p Joe Bowser (@infil00p) reported

    @fanCRTCProfling @TELUS Yes, it definitely is. I'm messing around with the damn thing now. It's pretty terrible, and my office is now 25 degrees. It seems to only run on modern NVidia GPUs, so that's a thing. The biggest red flag is how it determines all other miners are malware!

  • Aegean888 aegean88 (@Aegean888) reported

    @rebmunroe @TELUS @TELUSsupport I switched from Telus to Videotron years ago for the same issues. Pricing was never the concern, service was, and the corporate account folks at Vidoetron have been superb. #videotron #telus

  • alexwh alexwh (@alexwh) reported

    @TELUSsupport Advice from my Burnaby daughter: Get rid of Telus. The only reason I am still with it is to keep my almost 30 year old Telus email address. But since your service and technical support is so terrible I may begin what is left of the new year without telus.