Telus Outage Report in Ayr, Ontario
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Ayr, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Ayr and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 13: Problems at Telus
Telus is having issues since 03:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (22%)
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Wi-fi (10%)
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TV (7%)
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E-mail (6%)
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Total Blackout (5%)
Live Outage Map Near Ayr, Ontario
The most recent Telus outage reports came from the following cities: Kitchener and Cambridge.
| City | Problem Type | Report Time |
|---|---|---|
 Kitchener |
Internet | |
| Cambridge |
Phone | |
| Cambridge |
Internet | |
| Kitchener |
Phone | |
| Cambridge |
Phone | |
| Kitchener |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Ayr, Ontario
Latest outage, problems and issue reports in Ayr and nearby locations:
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
I take my credit VERY seriously and for months tried to find how to pay this bill before it reported LATE. people at your @koodo booths or @TELUS stores didnt care to help. Now I have a late showing on my credit report, this is not on me! I demand to and my late be removed
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Charlie Lyons
(@Charlie_Lyons) reported
from
Brantford, Ontario
Anyone else in Brantford currently getting no cell service where you ordinarily get 3 or 4 bars? #TELUS #Brantford #BrantfordBrant
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Mike Spicer
(@MikeSpicer12) reported
from
Brant, Ontario
@TELUS Thanks for the $500.00 cancellation bill today. You charged me a cancellation fee when I moved from Alberta to Ontario!! You don’t have internet or tv service in Ontario! And that’s my fault! Customer service needs improvement too!!
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Lorin
(@lorinxoxo) reported
from
Kitchener, Ontario
Shout out to Telus they got my back we still got service up in here
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Mike from KayDub 🌴🍁🌴
(@RamoneCat) reported
from
Kitchener, Ontario
@FenderGuy69 I bought an S20 5G right from Telus. They had a deal that brought the purchase price way down. Buying any "flagship" phone at full price is crazy imho. Since these things only last a few years, lower capital cost is good.
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@TELUS the @koodo website kept redirecting me to customer supper when trying to make an account and your auto messing system kept taking me in circles.
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow
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Michelle Oram
(@MichelleOram13) reported
from
Kitchener, Ontario
@figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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The Brigand
(@Galactic_George) reported
T-DOGS 03-Jan-23 Top Dog (Hi P/L): $PAAS Bad Dog (Lo P/L): $HEU Dog-House (basement): $TRP Dividends 0.01% Cap Gain/Loss 2.39% Trading Costs -0.00% Dog buy Northland Power - renewable energy & Europe exposure. Telus dividend. Big day for golds, so a good start.
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Cory
(@coryman50) reported
@GrantHayter @ElizabethMay @AdamPOlsen I had an emergency refill this weekend at Shoppers Drug Mart and they suggested using the PC Optimum app "Maple" to get a prescription renewal as its supposedly much quicker to get a virtual appointment than Telus Heath. Haven't signed up yet but I will have to soon.
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Bonnie
(@greenurlifenow) reported
So annoying when you are offered a promotional rate, yet the company messes up the billing (which I sadly expected) and you have to repeatedly spend hours on the phone, trying to get the problem fixed. Looking at you, @telus. #Frustrating #TimeWasted 🇨🇦
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𝖕𝖎𝖕𝖎𝖐𝖜𝖆𝖓
(@pipikwan) reported
Lovely. I opened an email from Telus opted to pay via Clik2pay because I heard it worked for a family member, now I got scammed out of my $480 AND I’ll probably be disconnected. I feel stupid
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Corinne Robinson
(@corinnerobinson) reported
On hold for @TELUSsupport over an hour & no one available! I message the bot whilst on hold & asked if I’d like to bring my service over to Telus! Yes! Imagine…received a callback within 5 minutes!!?? How does that work @TELUS ??? ****** ****** support for a long term client!
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Michael Randall
(@rand_mike) reported
@TELUS stop sending people around knocking on doors. It’s supper time. I don’t give a **** about your “good deal for 6 months” then back to full price. Same goes for you @Bell and you too @Eastlink. I’ll come to you. Alright? Alright.
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Terence Hong
(@terryhong) reported
@TELUS @TELUSsupport - I’ve spent 8 hours in the last 3 days talking to various support people - after having had to figure out what went wrong in the first place myself. Every single thing that could have gone wrong had gone wrong. Since I work for you now, wanna know about it.
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M McC
(@DocMcConks) reported
Was just reminded @TELUS started harvesting 1.5% from all credit card transactions, pretending the cost wasn’t already built into the price. So I’ve dropped a bunch of channels. 👏🏼👏🏼to the genius who came up with that plan. $2 bad faith price increase just cost you $30 a month.
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Kent Fellows
(@GK_Fellows) reported
@TristinHopper (Telus and Bell "Share" a national network.) You are NEVER going to get an additional wholesale entrant there because we don't have the population to support one. Retail maybe, but they have and will end up paying high cost wholesale anyway.
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Sergio - Raptors #wethenorth
(@YodaRaptor) reported
Wow @TELUS 2.5 hours on the phone on hold to talk to home security retention? Is this what you qualify as customer care? I'm about to go from adding services to cancel all together