Telus

Telus Outage Report in Ayr, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Ayr, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Ayr and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Ayr, Ontario 11/30/2025 03:45

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Ayr, Ontario

Latest outage, problems and issue reports in Ayr and nearby locations:

  • MichelleOram13 Michelle Oram (@MichelleOram13) reported from Kitchener, Ontario

    @figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!

  • MikeSpicer12 Mike Spicer (@MikeSpicer12) reported from Brant, Ontario

    @TELUS Thanks for the $500.00 cancellation bill today. You charged me a cancellation fee when I moved from Alberta to Ontario!! You don’t have internet or tv service in Ontario! And that’s my fault! Customer service needs improvement too!!

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    @koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow

  • Charlie_Lyons Charlie Lyons (@Charlie_Lyons) reported from Brantford, Ontario

    Anyone else in Brantford currently getting no cell service where you ordinarily get 3 or 4 bars? #TELUS #Brantford #BrantfordBrant

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    I take my credit VERY seriously and for months tried to find how to pay this bill before it reported LATE. people at your @koodo booths or @TELUS stores didnt care to help. Now I have a late showing on my credit report, this is not on me! I demand to and my late be removed

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    @TELUS the @koodo website kept redirecting me to customer supper when trying to make an account and your auto messing system kept taking me in circles.

  • lorinxoxo Lorin (@lorinxoxo) reported from Kitchener, Ontario

    Shout out to Telus they got my back we still got service up in here

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • NeverMetSwift13 S!D (@NeverMetSwift13) reported

    Why when connection goes from LTE to 3G suddenly the internet stops working? Some places on earth where they don't have any LTE, 3G actually works faster! So help me understand @TELUS

  • lazeejjs Jonathan McCormick (@lazeejjs) reported

    @TELUSsupport Thanks Telus. Yes, the 5G is only occurring on IPhone 11, not my PC or laptop. I shut down VPN, deleted 2579 2.4 n it seems to have solved the dropped issue.

  • GurvirSingh Gurvir Singh Sekhon (@GurvirSingh) reported

    1/2: Internet OUTAGE in New Westminster & parts of Burnaby. “Work from home” “Do not travel”, “Pay your double the cost of other provinces Internet & Cellular bills even during outages and we will give more funding to Telus, Rogers, Shaw, Bell .....” -BC GOVERNMENT

  • lovelye101 🇯🇲 (@lovelye101) reported

    @telus why is your customer service agent so horrible ..:

  • Deathskills_R6 Deathskills (@Deathskills_R6) reported

    @Hambo_dev @Silver_Clambo As far as I know, only companies that have their own line currently are bell, Roger, Telus and Videotron in Canada. Google has some but it is limited to their own infrastructure if I recall properly so they can't sell the service yet. Anything else rents cable access from those

  • rmfaris Reema Faris (@rmfaris) reported

    Jehovah’s Witness direct call to the house on the landline?!?!? WTF @TELUS?

  • ottawaspends David Akin (@ottawaspends) reported

    .@FP_Champagne , @MinisterISED , @JoelLightbound , Telus to improve broadband service in Chaudiere-Appalaches region , Quebec City , QC , $22 500 000 , QC , #Ottawaspends M Riding M

  • MsKateSinclaire Kate Sinclaire (@MsKateSinclaire) reported

    Yesterday my phone decided to somehow download 4gb in my pocket while walking to/from my studio (5 min walk each way). Worst part? I’m terrified to call @TELUS to forgive overages bc they’ll blame me. Lost my job a year ago, just making ends meet, $350 phone bill. #friendly!

  • canucks0 canucks800 (@canucks0) reported

    @TELUS hi have been a long time telus customer,but switching to shaw by next week . I called customer service to atleast come close what shaw is offering. $25 - 25 gb ...let me knw if you guys can do something .

  • 1carolynt Carolyn (@1carolynt) reported

    @TELUSsupport @TELUS So a download speed of 3.7 and upload of 1.1 and a minimum hour wait. So not providing product that is paid that is paid for and Inexcusably bad service.