Telus

Telus Outage Report in Ayr, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Ayr, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Ayr and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Ayr, Ontario 11/30/2025 13:05

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Ayr, Ontario

Latest outage, problems and issue reports in Ayr and nearby locations:

  • MikeSpicer12 Mike Spicer (@MikeSpicer12) reported from Brant, Ontario

    @TELUS Thanks for the $500.00 cancellation bill today. You charged me a cancellation fee when I moved from Alberta to Ontario!! You don’t have internet or tv service in Ontario! And that’s my fault! Customer service needs improvement too!!

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    @koodo @TELUS this all has to be a joke right? This has been going on since the spring. And nobody can fix this? I have been given empty promises over the phone. Im tired of this, ruining ny credit and costing me money. Expect a lawsuit in the comming weeks. Im done with asking

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    @koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    @TELUS the @koodo website kept redirecting me to customer supper when trying to make an account and your auto messing system kept taking me in circles.

  • Charlie_Lyons Charlie Lyons (@Charlie_Lyons) reported from Brantford, Ontario

    Anyone else in Brantford currently getting no cell service where you ordinarily get 3 or 4 bars? #TELUS #Brantford #BrantfordBrant

  • RamoneCat Mike from KayDub 🌴🍁🌴 (@RamoneCat) reported from Kitchener, Ontario

    @FenderGuy69 I bought an S20 5G right from Telus. They had a deal that brought the purchase price way down. Buying any "flagship" phone at full price is crazy imho. Since these things only last a few years, lower capital cost is good.

  • MichelleOram13 Michelle Oram (@MichelleOram13) reported from Kitchener, Ontario

    @figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!

  • lorinxoxo Lorin (@lorinxoxo) reported from Kitchener, Ontario

    Shout out to Telus they got my back we still got service up in here

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    I take my credit VERY seriously and for months tried to find how to pay this bill before it reported LATE. people at your @koodo booths or @TELUS stores didnt care to help. Now I have a late showing on my credit report, this is not on me! I demand to and my late be removed

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • BrendaKrokosh Brenda Krokosh (@BrendaKrokosh) reported

    @SPhillipsAB @TELUS @telusmobility I’ve never had any problem with Telus. Anyone can have an off day. One experience shouldn’t determine how you feel about a company. I bet they’d make it right if you let them.

  • MCsoprano #loveissweet (@MCsoprano) reported

    When Telus reps on the phone don’t have a valid reason, they just hang up the call. Why tho?

  • jtgoodchild Jim 2xVaxxed Goodchild (@jtgoodchild) reported

    @SPhillipsAB @TELUS @telusmobility Shaw seems OK if you're mostly in the bigger centres. Virgin is more $, runs on the Bell network with great customer service. Had #2 spawn on Koodo prepaid for a while - incredibly cheap, runs on Telus network, but cust-service was poor.

  • seanfordyce Sean Fordyce (@seanfordyce) reported

    On Telus but can see other carriers not putting it on websites. Had tech support confirm it does not exist on Telus except for the Google pixel. And tech did not even know about it before I told him. Clearly they are not afraid of CRTC?

  • SPhillipsAB Shannon Phillips (@SPhillipsAB) reported

    Hello, @TELUS. I've just had the world's most brutal/ ridiculous customer service after switching my personal cellphone - and my kids' - to @telusmobility. Thought I'd be able to 'set it/forget it' for years to come. So, twitter friends, who should I sign up with instead? #AbLeg

  • Steverehbein Steve Rehbein (@Steverehbein) reported

    @TELUSsupport Well done TELUS! On-hold over 2hrs16m and then you drop my call. I will document my attempts to contact you & cancel service; your failures to serve; unplug all equipment, and cease all payment effective today. Try to collect one more cent. go OXIO

  • Pepperoni_Salad Christinamas 🎄 (@Pepperoni_Salad) reported

    Telus has now emailed, snail mailed, and texted me to tell me that my credit card expires at the end of December. I have never seen such lack of chill.

  • JonVPerez Jon Perez (@JonVPerez) reported

    @TELUS your service SUCKS!

  • 757jetdoc Ron Campbell (@757jetdoc) reported from Old Fort, British Columbia

    @SPhillipsAB @TELUS @telusmobility They are all ****, just set customer service expectations very low and carry on! (Just recently had a interaction with Rogers, I was not disappointed!)

  • JamesP0263 (((BioHazard Level 4))) (@JamesP0263) reported

    @SPhillipsAB @TELUS @telusmobility They are all awful but Telus is an extra layer of awful.