Telus Outage Report in Ayr, Ontario
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Ayr, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Ayr and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 12: Problems at Telus
Telus is having issues since 07:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (22%)
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Wi-fi (10%)
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TV (7%)
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E-mail (6%)
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Total Blackout (5%)
Live Outage Map Near Ayr, Ontario
The most recent Telus outage reports came from the following cities: Kitchener and Cambridge.
| City | Problem Type | Report Time |
|---|---|---|
 Kitchener |
Internet | |
| Cambridge |
Phone | |
| Cambridge |
Internet | |
| Kitchener |
Phone | |
| Cambridge |
Phone | |
| Kitchener |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Ayr, Ontario
Latest outage, problems and issue reports in Ayr and nearby locations:
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Charlie Lyons
(@Charlie_Lyons) reported
from
Brantford, Ontario
Anyone else in Brantford currently getting no cell service where you ordinarily get 3 or 4 bars? #TELUS #Brantford #BrantfordBrant
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Scott Shannon
(@Shanny684) reported
from
North Dumfries, Ontario
@TELUSsupport Telus online updates are useless. “Processed” for over a week. Wait on hold for 2+ hours only to get hung up on by loyalty department. This is how a customer of 20+ yrs gets treated.
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mazikeen
(@amber122185) reported
from
Brantford, Ontario
Does telus have good Internet plans? I know they never used to do Internet but I thought I saw some thing recently where they did start.
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
I take my credit VERY seriously and for months tried to find how to pay this bill before it reported LATE. people at your @koodo booths or @TELUS stores didnt care to help. Now I have a late showing on my credit report, this is not on me! I demand to and my late be removed
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Ryan Leys
(@ryanleys2) reported
from
Cambridge, Ontario
@AnousBirding @TELUS @koodo Yeah, we need to open up the big three to competition to drive down the prices, especially after the recent outages. There’s no incentive for them to improve.
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Mike from KayDub 🌴🍁🌴
(@RamoneCat) reported
from
Kitchener, Ontario
@FenderGuy69 I bought an S20 5G right from Telus. They had a deal that brought the purchase price way down. Buying any "flagship" phone at full price is crazy imho. Since these things only last a few years, lower capital cost is good.
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Michelle Oram
(@MichelleOram13) reported
from
Kitchener, Ontario
@figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@koodo @TELUS this all has to be a joke right? This has been going on since the spring. And nobody can fix this? I have been given empty promises over the phone. Im tired of this, ruining ny credit and costing me money. Expect a lawsuit in the comming weeks. Im done with asking
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Lorin
(@lorinxoxo) reported
from
Kitchener, Ontario
Shout out to Telus they got my back we still got service up in here
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@TELUS the @koodo website kept redirecting me to customer supper when trying to make an account and your auto messing system kept taking me in circles.
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Mike Spicer
(@MikeSpicer12) reported
from
Brant, Ontario
@TELUS Thanks for the $500.00 cancellation bill today. You charged me a cancellation fee when I moved from Alberta to Ontario!! You don’t have internet or tv service in Ontario! And that’s my fault! Customer service needs improvement too!!
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Christine Dix
(@downhomesunset) reported
@ScofieldDamien @erstlecocq @SheilaGunnReid I was a non paying patient (they took 25% non pay patients) at a semi-private clinic in Calgary. My doctor got sick right around the same time Telus Health bought the clinic. Turfed me w/o any help in finding another doctor. Took me months to find another…
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Boycott Evil Amazon-Find Alternatives-Follow me 😀
(@AvoidAmazon) reported
@TELUS Too bad you don’t love your customers. However you do love ripping us off.
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Les
(@Les98045811) reported
@TheJenRollins @RagingLibNana @TELUS Telus is a rip off. Tell them you’re going to cancel their services and they kiss your feet, but ask for any kind of deal, forget it.
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Marc Bosse
(@BosseHabsFan) reported
@KevinFurze @HockeyCanada @TELUS The stream is horrible today
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Madonnalocke
(@madge2chef) reported
@HockeyCanada @CantonniersAAA @TELUS The worst reffing I've seen
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Synthetic Animals
(@moodyangela) reported
@TellMeNoLiesPls @rekjensen @dzoolander85 All the govs in Canada want to BCNDP contracted out healthcare services to Telus Health in early pandemic They also outsourced service jobs to a private company, who is also used by other govs in Canada We’re losing our public system across the country
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Schlunk 🇺🇦
(@Schlunkman) reported
So the #Telus solution to over billing me by double for 2 months, is to not pay me back and offer lock me into a similar contract with punitive exit fees for 2 years? We desperately to break up these monopolies in Canada.
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Pissed Off Canadian
(@cal_sportsnut) reported
@CTVCalgary @TELUS, how about bettering your services. The cable service for the amount i pay is garbage. Signal constantly dropping, having to reset the box numerous times in a day cause it keeps freezing. Truly feel like I'm being ripped off for what I pay. Wifi box = garbage also.
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Tim Wagstaff
(@Ghostfacecouk) reported
@itssteve81 @TELUS That's bad... Pricks !
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Hockey Fan Dave
(@stickNblades) reported
@TELUS unfortunately, Telus has become a company with “VERY” poor customer service. They love to charge huge monthly fees but take no responsibility for their services when they don’t work. Even when they cause the problems themselves