Telus

Telus Outage Report in Ayr, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Ayr, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Ayr and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Ayr, Ontario 11/30/2025 10:30

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Ayr, Ontario

Latest outage, problems and issue reports in Ayr and nearby locations:

  • RamoneCat Mike from KayDub 🌴🍁🌴 (@RamoneCat) reported from Kitchener, Ontario

    @FenderGuy69 I bought an S20 5G right from Telus. They had a deal that brought the purchase price way down. Buying any "flagship" phone at full price is crazy imho. Since these things only last a few years, lower capital cost is good.

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    @koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow

  • MichelleOram13 Michelle Oram (@MichelleOram13) reported from Kitchener, Ontario

    @figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!

  • MikeSpicer12 Mike Spicer (@MikeSpicer12) reported from Brant, Ontario

    @TELUS Thanks for the $500.00 cancellation bill today. You charged me a cancellation fee when I moved from Alberta to Ontario!! You don’t have internet or tv service in Ontario! And that’s my fault! Customer service needs improvement too!!

  • ryanleys2 Ryan Leys (@ryanleys2) reported from Cambridge, Ontario

    @AnousBirding @TELUS @koodo Yeah, we need to open up the big three to competition to drive down the prices, especially after the recent outages. There’s no incentive for them to improve.

  • lorinxoxo Lorin (@lorinxoxo) reported from Kitchener, Ontario

    Shout out to Telus they got my back we still got service up in here

  • Charlie_Lyons Charlie Lyons (@Charlie_Lyons) reported from Brantford, Ontario

    Anyone else in Brantford currently getting no cell service where you ordinarily get 3 or 4 bars? #TELUS #Brantford #BrantfordBrant

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    @TELUS the @koodo website kept redirecting me to customer supper when trying to make an account and your auto messing system kept taking me in circles.

  • amber122185 mazikeen (@amber122185) reported from Brantford, Ontario

    Does telus have good Internet plans? I know they never used to do Internet but I thought I saw some thing recently where they did start.

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    @koodo @TELUS this all has to be a joke right? This has been going on since the spring. And nobody can fix this? I have been given empty promises over the phone. Im tired of this, ruining ny credit and costing me money. Expect a lawsuit in the comming weeks. Im done with asking

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    I take my credit VERY seriously and for months tried to find how to pay this bill before it reported LATE. people at your @koodo booths or @TELUS stores didnt care to help. Now I have a late showing on my credit report, this is not on me! I demand to and my late be removed

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • ekiledjian Edward Kiledjian (@ekiledjian) reported

    I've been with #telus for several months and called support for the first time. After 30 minutes, I wasn't any closer to solving my issue since their agent couldn't understand my simple question. Very frustrating. Can't wait until Quebecor comes to Ontario. @TELUSsupport

  • rage_nation_ 🪐▼do a barrel roll!▼🚀 (@rage_nation_) reported

    Has anyone else’s #Telus phone service been dropping outgoing calls?? Half the time any outgoing call I make just fails 😭

  • NoofieN Steven Seagull (@NoofieN) reported

    @McMudder71 @TELUS No suggestions, I use Telus without any issues but I never had their phones, I always buy my own because I can get a better deal than they offer. I am wishing you luck though.

  • FreefallWhalen whalen (@FreefallWhalen) reported

    Telus sucks *** . That’s the tweet .

  • CBinVAN Christopher Byrne 🇨🇦🇺🇦 (@CBinVAN) reported

    @TheVotersSay @TELUS @Bell Read my tweet. It's bundled in the news I do want. It's being forced on me. I don't give a crap what you watch.

  • AlbertKamps Albert Kamps (@AlbertKamps) reported

    Can anyone tell me if there is a # to call a PERSON at #Telus regarding a land line that's been in service for 35 years. Auto paid, but bank account closed. Electronic invoices to an email that no longer exists. Don't know acct#, password, or username.

  • mitchc45856190 SonicDude (@mitchc45856190) reported

    @TELUSsupport I just got a call from Telus ADT dispatch and the technician is sick for the 3rd time. Telus ADT may actually be the worst service support I have ever seen in my life.

  • McNaughtonBill Bill McNaughton (@McNaughtonBill) reported

    @McMudder71 @TELUS You should be able to change carriers anytime. If Telus financed the phone you may have to pay it off but many carriers will give you cash to help pay it off. Have had Eastlink for 5 years with no problems or price increases.

  • Mark_Goldberg Mark Goldberg (@Mark_Goldberg) reported

    "if you only do one thing in this proceeding it should be to support facilities-based competition. This will help address many of the other concerns expressed in this proceeding, including reliability, affordability and choice" | @TELUS to @CRTChearing Telecom in Far North #CRTC

  • AngusMowat Angus Mowat (@AngusMowat) reported

    I went over my data cap and even with 5 bars of 5g internet I can't play a game of chess. Canadian cell phone plans are garbage @telus