Telus Outage Report in Ayr, Ontario
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Ayr, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Ayr and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 27: Problems at Telus
Telus is having issues since 10:20 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (57%)
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Phone (18%)
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Wi-fi (11%)
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TV (7%)
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Total Blackout (4%)
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E-mail (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Ayr, Ontario
Latest outage, problems and issue reports in Ayr and nearby locations:
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Michelle Oram
(@MichelleOram13) reported
from
Kitchener, Ontario
@figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!
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Lorin
(@lorinxoxo) reported
from
Kitchener, Ontario
Shout out to Telus they got my back we still got service up in here
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@TELUS the @koodo website kept redirecting me to customer supper when trying to make an account and your auto messing system kept taking me in circles.
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Charlie Lyons
(@Charlie_Lyons) reported
from
Brantford, Ontario
Anyone else in Brantford currently getting no cell service where you ordinarily get 3 or 4 bars? #TELUS #Brantford #BrantfordBrant
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Mike Spicer
(@MikeSpicer12) reported
from
Brant, Ontario
@TELUS Thanks for the $500.00 cancellation bill today. You charged me a cancellation fee when I moved from Alberta to Ontario!! You don’t have internet or tv service in Ontario! And that’s my fault! Customer service needs improvement too!!
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Lea Ault 🎹📚🇨🇦🌷🧟♀️
(@AultLea) reported
@Telus is a tech company! Yet online half the links end in a blank page that says “502 Bad Gateway” arghhhhhh 🤯
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Ted Mah
(@Teddybear22228) reported
i guess Telus is trying to take advantage of their situation of them having a "service failure " (in Aug 2022) by instilling a 1.5% service fee on top of your credit card bill payment.?? What happens in the situation that you have a 2 year service contract with Telus???
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Generic Handle
(@CantWel67770787) reported
@Steve_Dangle @AdamWylde I really don't get it. Everyone keeps reacting like they got married or engaged but there's a Telus tent in the background. Unless this is about something talked about on SDP? I'm also pretty dumb. Help.
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Michael Bolton
(@michaelbolton) reported
@Maaikees @TELUS @TELUSsupport That's a really good theory. Three things argue against it: 1) I believe that feature was disabled at the time of the incident; 2) The WiFi here seems to have been pretty robust. 3) Wi-Fi Assist (though disabled) shows only 209MB of data consumed.
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cinnamonbun
(@bikerman1953) reported
@TELUSsupport I talked to Telus Support three times this morning and my issue hasn't been resolved. Just got pushed to Telus customer care and waiting. All I wanted to know is when my new upgraded internet package will kick in. is this what we can expect in terms of telus service?
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bby
(@TiGERA_) reported
telus is genuinely the worst ******* company. i hate them so much
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Jamie Cashin
(@va3jme) reported
I just saw an absolutely terrible commercial for @telus home connected services. It basically shows these two young people and as they're walking away from the house the second person says "aren't you glad I set that up for you"
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マゼン
(@Creerarts) reported
@TELUS @TELUSsupport a service fee to pay your bill via Credit Card? Ha ha ha @Rogers let's talk business! I have 4 lines to port over.
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Brad Honywill
(@BradHonywill) reported
@TELUSsupport . Not getting cell service in Stoney Creek area of Hamilton for several hours. Can’t see anything on Bell or Telus sites.
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Questions?
(@questions973) reported
@JohannBoucher @TELUS It is putting their admin costs on the customer.