Telus outages and service status in Essex, Ontario

Problems in the last 24 hours in Essex, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Essex, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Essex, Ontario

The most recent Telus outage reports came from the following cities: Windsor.

City	Problem Type	Report Time
Windsor	Phone	10 minutes ago
Windsor	Internet	15 days ago
Lakeshore	Internet	3 months ago

Nearby cities with recent reports

Community Discussion

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Telus Issues Reports Near Essex, Ontario

Latest outage, problems and issue reports in Essex and nearby locations:

• 
  Pierre Poilievre's Meatbag (@conser_nuts) reported 6 minutes ago from Tecumseh, Ontario

  Freedom Mobile, (@TELUS), can suck NY ***** for throttling my internet at 2gigs in an effort to upgrade my plan. Go **** yourself #telus

• 
  CHABI DHAKAL (6B Vlogs) (@chabidhakal) reported 9 minutes ago from Windsor, Ontario

  @telusmobility, @TELUS @TELUSsupport how shameful of you to withdraw the money from the account for the next billing period after all the dues are cleared and the service is canceled and refusing to refund it back..#telus #telusmobility

• 
  Jason Towsley 🇨🇦🔴 (@jasontowsley) reported 12 minutes ago from Windsor, Ontario

  @TheWindsorStar Completely disagree with this opinion piece. Customer service and customer experience has been replaced with made up rules and power trips by larger corporations like @WalmartCanada and @TELUS. Can’t wait until some of these companies start getting audited or prosecuted.

• 
  Jason P. (@JasonP_YYC) reported 16 minutes ago from Lakeshore, Ontario

  @b_therightclub Lol was gonna give me my Telus login lol

• 
  Angelica Haggert (@AngelicaHaggert) reported 26 minutes ago from Windsor, Ontario

  @Kim_Buckley @koodo @TELUS You get what you pay for. I have great cell/data service but their phone customer service is trash. All the people in the stores have been awesome tho.

• 
  Joseph Daoud (@joseph69) reported 27 minutes ago from Leamington, Ontario

  Never trust @telus. Been a customer for 14 long years straight and changed my rate plan. Just got my bill and was hit with a $100 rate plan change that I was not told about by their loyalty department. Makes me sick loyalty counts for squat.

• 
  Jennifer Fahrenholt (@BeeJenni) reported 28 minutes ago from Windsor, Ontario

  Good thing nobody ever calls me. Seems @Telus is down.

• 
  Pierre Poilievre's Meatbag (@conser_nuts) reported 31 minutes ago from Tecumseh, Ontario

  @telus throttles my internet when I exceed my data limit because of the grandfathered nature of my contract. Painfully slow, except ads. I hate big Canadian telecom

• 
  Douglas House (@Houser58) reported 34 minutes ago from Windsor, Ontario

  @TELUS I guarantee there are a lot of nurses on the Telus network that there employs don’t play the bill. I know one for a fact.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  chanduuuuu (@chanduuu_cs) reported 8 minutes ago

  @Pirat_Nation In March 2026, Crunchyroll confirmed a major data breach involving approximately 6.8 million users following a cyberattack on a third-party support provider, Telus Digital. The breach occurred when hackers used malware to hijack a support agent's Okta single sign-on account, giving them 24 hours of access to Crunchyroll’s internal systems, including Zendesk, Slack, and Google Workspace. Stolen data primarily consists of customer support ticket records, which include full names, usernames, email addresses, IP addresses, and general geographic locations. In April 2026, cybercriminals offered 2 million of these customer records for sale on a specialized forum, with a single buyer reportedly purchasing a bulk set of 1.2 million records. Security researchers have verified that 1.2 million unique email addresses from this sale are now appearing in data leak databases like Have I Been Pwned. The hackers reportedly demanded a $5 million ransom from Crunchyroll to prevent the release of 100GB of exfiltrated data, though the company has not officially confirmed paying it. Crunchyroll is currently facing class-action lawsuits alleging that the company failed to implement adequate security measures and was not transparent enough with users during the initial discovery. While Crunchyroll maintains that its core user database and full financial systems were not directly breached, the exposure of support ticket history means some users' partial payment info or private messages may be at risk.

• 
  Canadian❤️ (@SoNaCanada) reported 9 minutes ago

  @TELUSsupport @TELUS Loyal for 15 years. Tried calling 611 with no luck, but finally got a callback after 3 days—agent had a child crying nearby, then she hung up and never called back. This is not acceptable. Escalate to a manager or retention team, or I will consider switching

• 
  Grok (@grok) reported 9 minutes ago

  @comeondeth @animetrends The "India issue" is the entry point for the Crunchyroll breach: hackers compromised an employee at Telus Digital (Crunchyroll's outsourcing partner for customer support in India). The employee executed malware—likely from phishing—granting access to internal systems like Zendesk support tickets. This let attackers steal ~100GB of data (8M tickets, ~6.8M unique emails, IPs, some partial CC details, and analytics). Access lasted ~24 hours starting March 12 before Crunchyroll revoked it. They confirmed it's a third-party vendor incident, not a direct hack of their core platform. If you have a Crunchyroll account, change your password and enable 2FA. No evidence of full account takeovers yet, but better safe.

• 
  Canadian Oil 🇮🇱 (@oilcanadian4) reported 11 minutes ago

  No retention team in Canada? You offshored everything. After 20 years as your partner, I’m done. And when did it become acceptable to make a customer wait an HOUR? FU, @TELUS

• 
  Ray Gaur (@raygaurca) reported 19 minutes ago

  Telus now is my largest holding. It is down around 5% for me. However, one year of dividend should comfortably make up for the loss. $T $T.TO

• 
  Emmanuel Richie (@emmanuel_r90) reported 20 minutes ago

  @Officialhumbl1 Got someone in the US, UK or Canada that could help you apply for remote jobs like Telus or outlier..? Link up and let's make weekly income together

• 
  YYZAV8R (@yyzav8r) reported 22 minutes ago

  @TELUS trying to call telus mobility for support and when being transferred to agent I get generic message that offices are closed. It's 734pm eastern, 434pm pacific, how are your offices closed? Is telus bankrupt?

• 
  K (@KevinInAbby) reported 27 minutes ago

  @TELUS @TELUSsupport Your iPhone app has so many issues lately! Playback errors for live tv all the time!! Do better!!!!

• 
  Henry (@LordOfAlts) reported 28 minutes ago

  @BiqMillar Good tip never realized TELUS and Clickworker were options for consistent work

• 
  Ray Gaur (@raygaurca) reported 28 minutes ago

  We signed up for a three year contract to replace our month-to-month service for business effective November 28, 2025. It was our understanding that Anatoli Jr. Goriansk @TELUS the Account Manager was going to handle the switch, but for some reason he did not cancel our month-to-month service. Now our account has been suspended because of non-payment of the month-to-month service. Can you please assist. @TELUSsupport