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Telus outages and service status in Essex, Ontario

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Full Outage Map
  • Telus generated 0 outage signals in the last 24 hours around Essex, including 0 direct reports.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Essex, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Essex, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Telus Issues Reports Near Essex, Ontario

Latest outage, problems and issue reports in Essex and nearby locations:

  • Houser58
    Douglas House (@Houser58) reported from Windsor, Ontario

    @TELUS I guarantee there are a lot of nurses on the Telus network that there employs don’t play the bill. I know one for a fact.

  • jasontowsley
    Jason Towsley 🇨🇦🔴 (@jasontowsley) reported from Windsor, Ontario

    @TheWindsorStar Completely disagree with this opinion piece. Customer service and customer experience has been replaced with made up rules and power trips by larger corporations like @WalmartCanada and @TELUS. Can’t wait until some of these companies start getting audited or prosecuted.

  • JasonP_YYC
    Jason P. (@JasonP_YYC) reported from Lakeshore, Ontario

    @b_therightclub Lol was gonna give me my Telus login lol

  • conser_nuts
    Pierre Poilievre's Meatbag (@conser_nuts) reported from Tecumseh, Ontario

    Freedom Mobile, (@TELUS), can suck NY ***** for throttling my internet at 2gigs in an effort to upgrade my plan. Go **** yourself #telus

  • chabidhakal
    CHABI DHAKAL (6B Vlogs) (@chabidhakal) reported from Windsor, Ontario

    @telusmobility, @TELUS @TELUSsupport how shameful of you to withdraw the money from the account for the next billing period after all the dues are cleared and the service is canceled and refusing to refund it back..#telus #telusmobility

  • BeeJenni
    Jennifer Fahrenholt (@BeeJenni) reported from Windsor, Ontario

    Good thing nobody ever calls me. Seems @Telus is down.

  • conser_nuts
    Pierre Poilievre's Meatbag (@conser_nuts) reported from Tecumseh, Ontario

    @telus throttles my internet when I exceed my data limit because of the grandfathered nature of my contract. Painfully slow, except ads. I hate big Canadian telecom

  • AngelicaHaggert
    Angelica Haggert (@AngelicaHaggert) reported from Windsor, Ontario

    @Kim_Buckley @koodo @TELUS You get what you pay for. I have great cell/data service but their phone customer service is trash. All the people in the stores have been awesome tho.

  • joseph69
    Joseph Daoud (@joseph69) reported from Leamington, Ontario

    Never trust @telus. Been a customer for 14 long years straight and changed my rate plan. Just got my bill and was hit with a $100 rate plan change that I was not told about by their loyalty department. Makes me sick loyalty counts for squat.

  • jimmyjamesmm1
    JimmyJames (@jimmyjamesmm1) reported from Amherstburg, Ontario

    @ProvoGal01 @TELUS @TELUSsupport I ended up reporting the conversation and canceled all my bell subscriptions immediately. They called me telling me I could save money on my account and asked who I currently used as a phone and internet service provider. Wtf, how did they not know I was with bell for 15 years?

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • phinx404
    Clayton (@phinx404) reported

    @RSHFarms @TELUS @TELUSsupport Can trade you 5g/5g+ with full bars that gives you no internet errors everyday. No matter if iPhone or android

  • Parental_OnX
    Parental Advisory (@Parental_OnX) reported

    Have missed 2 full days if work now waiting on @telus installation after moving. First day they weren't able to do anything because the tech was unable to fix a broken line. That got repaired and today the installer just didn't even bother to show up. As of Monday it will be 7 days (because I can get installers don't work weekends) with zero service and needing to use the public wifi in town just to communicate with anyone. This is entirely unacceptable. At least with other services I had the ability to hookup the damned modem and receivers myself, and not have to book off an entire day from work just to wait around for nothing at all. And no, I don't want to "DM" you Telus, it's kind of difficult when don't have any services at all. The LEAST your employees could do is keep their appointments, instead all I get is a text message at 5pm stating my "outside service has been completed". The outside service was done yesterday ffs. Likely because the actual linemen you have ARE competent. 16 hours of work and pay missed and zero compensation because customers time and livelihoods obviously don't matter.

  • TELUSsupport
    TELUS Support (@TELUSsupport) reported

    @big_fan2019 Are you connected to your home Wi-Fi when looking? If you're currently off your home Wi-Fi (on mobile data or another network), those live channels automatically hide in the app lineup. Due to content provider broadcast restrictions, live NFL Sunday Ticket channels (1501-1516) on the TELUS TV+ app are strictly locked to your TELUS Home Internet connection.

  • TELUS
    TELUS (@TELUS) reported

    @bigmatt_f Hey Matt, looks like the TV signal's been lost. Sounds like this may be an ongoing thing? Usually this happens when there's an issue getting the signal to the TV box. That could be caused by anything in the line as far back as Telus, if you experience internet issues as well, or it could be something as simple as the cable, or wireless connection from the modem/boost to the box. If it's wireless , try rebooting modem/hub, boost, then tv box, and if it's wired, do the same thing but reboot any adapters that the cables might be hooked up to as well. Telus expert messaging in the app is your best bet for troubleshooting with a person the digital space, or you can give us a call and can help you with next steps. If something like this is Telus caused, we can definitely credit for the downtime.

  • Andy17546890107
    Andy (@Andy17546890107) reported

    @MarkJCarney Excellent news PM Whats BC Hydro going to do ? Currently buying 30% of their power from USA coal fired plants & say 20 shortfall by 2029, Source Global BC news. Telus building 3 data centers. Kamloops one will gobble 1.4 Megawatts or the same as 85,000 people. Need help Tks

  • Bugwood_Ranch
    Rod` (@Bugwood_Ranch) reported

    @bears_aware @VoteCanadaCom @TELUS They never even get out of their vehicle at my home even when I send my two dogs out to greet them! 😎

  • ashley_streets
    Ash (@ashley_streets) reported

    @ctvedmonton My house burned down in October and I too was charged ridiculous amounts of cancellation fees. Telus also was horrible to deal with and kept insisting they couldn’t cancel trying to force me to move the services to a new residence which at the time obvsiouslt didn’t have yet.

  • Crosby87hfxfan
    🏆Crosby87 #BELIEVE (@Crosby87hfxfan) reported

    @TELUS I would like for someone to actually respond to address the issues. I still did not hear back from Alejandro after I responded to his initial questions.

  • reikokoyama79
    Reiko Koyama (@reikokoyama79) reported

    It's been 8 days of me trying to cancel @TELUSsupport @telus services, and I am still getting nowhere.

  • bee2216
    Bee (Bee@mstdn.ca) (@bee2216) reported

    @Murphysmom67 Telus ALWAYS SENDS Everything to Collections, TELUS never honors their own contracts, provide ****** service, claim you never return equipment when you have, all their call centers are OVER SEAS. @TELUS is NOT FOR CANADIANS.