Telus outages and service status in Greenstone, Ontario

Problems in the last 24 hours in Greenstone, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Greenstone, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports Near Greenstone, Ontario

Latest outage, problems and issue reports in Greenstone and nearby locations:

• 
  Dave S (@dsiren72) reported 46 minutes ago from Greenstone, Ontario

  Hey @TELUS @TELUSsupport why am I being billed for internet services in July when I cancelled my service in June?!?

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  John Iosifov ✨💥 Ender Turing | AiCMO (@johniosifov) reported 4 minutes ago

  Three things contact center leaders are measuring instead of deflection: **1. Resolution quality score** — Did the customer's problem actually get solved? Not "was the call ended" but "did the issue recur within 7 days?" **2. Post-interaction sentiment delta** — How did the customer feel after AI vs. human? TELUS found that proactive AI outreach (before the customer calls to cancel) had sentiment scores 34% higher than reactive deflection. **3. Revenue at risk per interaction** — Tag calls by customer segment. A 3-year enterprise contract holder calling about billing deserves a different AI routing decision than a trial user with a password reset.

• 
  Just Bored (@Breakin_Normal) reported 5 minutes ago

  @JustMeJamie64 @Rogers I keep getting calls from Roger’s, Telus and bell and most times you can barely hear them from all the background noise. You can tell they are not in Canada so usually I just act like I can’t hear them and hang up. Not like I want to sign up to new service like that.

• 
  Steph's Coping Strategies (@Strigah_steph) reported 7 minutes ago

  @Lidsville @Rogers This sounds like when I was being called by Telus for months about their security service. I kept asking to be taken off the list, they kept calling. Telecoms are evil

• 
  Dennis Van Raalte (@dvanraalte) reported 8 minutes ago

  @TELUS @TELUSsupport How do I sign a contract with you for you to go and increase my rates after 8 months? Someone better reach out and correct this. Brutal service. @TELUSBusiness

• 
  Kurt Rowland (@ruhbarb19) reported 8 minutes ago

  @FringedCanuck @Starlink Interesting as I had Starlink for several years and never an issue. Telus ran fiber optic out past our place and offered a great price.. so we sucked in and got hooked up. We have been having issues with it cutting in and out the past few days. Strange coincidence

• 
  biag (@TFCLeafnation) reported 9 minutes ago

  @mmabrey1 Switch to Telus as Ive never had a problem. Too many issues with Rogers.

• 
  Kristel 💙🧡 🇨🇦 (@kristelxo) reported 9 minutes ago

  @ReaganPodelec @TELUSsupport I think I’m gonna be ill… I saw that it was delivered, never heard anything from Telus and tossed that receipt

• 
  BlueJays Addict Elnasri (@ElnasriAmin) reported 11 minutes ago

  @BlueJays @WendysCanada Stupid Telus didn't record the game

• 
  Frustrated HCW 🇨🇦 (@stormymarie13) reported 12 minutes ago

  @TELUS Thankfully the person I did finally get through to was able to help get everything fixed. Still think there’s some serious lapses in customer service though, even something as simple as a “hey, your 2 year agreement is coming to an end” email would have prevented this mess…

• 
  P.V. (@dynamicdojo1) reported 15 minutes ago

  @JustMeJamie64 @Rogers I just did the same with Telus they operate out of El Salvador and the Philippines. The service is fast and they are well trained. One guy had chickens in the background, but i wish they were operating in Canada.