Telus Outage Report in Nepean, Ontario

Hi @koodo! I'm wondering what I can do about consistently low cell reception at home. I get poor audio on calls, dropped calls and often calls go right to voicemail. This isn't new, it been gradually getting worse over the last couple of years. It's also affecting the Telus cells

@TELUSsupport I can confirm this is happening in #Ottawa area codes starting with K1Y. Please bring this up to management - Telus tech support has already acknowledged the issue and now we’d like to see it resolved. Keep us posted with steps your taking to resolve it.

As long as I’m on LTE my #Ottawa reception is at 1 bar and reception extremely choppy. When changed to 3G service goes up to 2/3 bars & audio conversations became possible. - We shouldn’t have to choose between the two @TELUS @TELUSsupport

Hi @madebygoogle I love my Pixel 6 Pro but it's by far the phone with the worst signal strength I've had in my area. @koodo and @TELUS both have low signal normally but of the phone I've had this is the only one that has dropped calls and gone offline. I'm in the burbs.

@mrabson Any chance you’re on Telus or Koodo? Their free Call Control service blocks robocalls. I haven’t had one in more than a year.

@TELUS your website sucks...being forced to change my plan online to avoid a surcharge yet the website won't let me...

@TELUS should market a home security service that blocks the daily ads I receive from Telus for their home security service.

@human3500 @ALL_CAPS Lol... do we have an approach? Other than telus/bell looking for handouts to marginally improve poor service

@TELUS I support government owned and operated infrastructure because the big telcos like you refuse to invest in it. You’re looking for a handout and to that I say “shove off”

My #Telus phone service is kaput, anyone else?

@ALL_CAPS @TELUS How about cut off all incumbents from new spectrum auctions until there’s fibre literally every damn place.

@mikesbloggity @jkenney @shandro It's their plan to privatize for $ healthcare. They only care about $ & the wealthy. They gut AB healthcare, fire 11k during a pandemic, refuse to shut down, go MIA, & will "suddenly" come up with a "private sector" (Telus health) solution... this is skulduggery they're Ghouls.

@TELUS fix your dang app please. I can’t pay my bill through the app because it won’t load. I either get wrong password or cannot connect to server. #help

@TELUSsupport I ordered Airpods on June 11th and was told they would take 3-5 business days to arrive. Still haven’t received any updates or shipping info. HELP! @TELUS

@TELUSsupport Thanks, nope I didn't transfer this and got it from Telus last fall. Worked fine till this glitch today. But just had a friend call me and it's working again now. So I assume it was perhaps network congestion or something else temporary. Anyway, all good now!

@tleehumphrey @TELUS It will be good, the working from anywhere needs more bandwidth. This will help people increasing their cellphone speeds. Businesses need to recover.

@HeneinThorn I’m pretty happy with Virgin 🇨🇦 @virginmobilecan Though I’m thinking of going back to Virgin as TELUS has the worst policy re paying ones bill .

@TELUS Wrong geo location for this ad, no one in Ontario gives a shit

@Mark_Goldberg @TELUS And not just normalizing for units consumed, either: also reasonable bundle allocation & a dozen other things. Dividing aggregates by aggregates is the worst approach, except all the others -- better would be to opt out of market analysis. Which apparently has perils too. #crtc

@Ottawa_Biker @TELUS @OC_Transpo Perhaps mine is post morning rush hour issues.

Waiting for #telus support to call me back. No internet. Any guesses on how long this will be? We are at 35minutes already

@TELUS your Optik TV movie ‘service’ is a pile of dog ****.

That resiliency consultation is f*cked. 100% f*cked. Telus is going on about stuff in the secret side-consultation that the #CRTC *made out of scope* in this consultation and bringing stuff up that no one is even aware of because it's in a diff file This is bad. CC: @CanadaPIAC

@TELUS it’s now $14 a day for easy roam in the US, seriously what the heck is with these increased prices, it used to be $7!! This is ludicrous, I will definitely be shopping for a new carrier!! Not that you care but you’ve lost a customer!! 😡

@marek_zyskowski @HerbZurkowsky1 it will never happen a CFL team in Quebec no owner and no stadium tell me not the telus stadium it's not a CFL stadium with too few seats

Upgrade your cell towers @Bell @TELUS in Nova Scotia especially the south shore. Only 1 bar of LTE on a good day. But I get full service of 3G that’s useless

@TELUSsupport Is there an issue with Crave on Telus Optik not updating? This week’s new episode of STAR TREK: PICARD is available on the Crave app, but it’s not appearing on the Telus Optik version on my 4K PVR. Can you help a Trekster out?

@TELUS A company called FDR Ltd. has been harassing me lately and I'm looking to block their contact from further contact because I don't want to do business with them. Can you help and investigate?

@Costant9Richard @SpaceX This is for remote internet. Cheapest option is Telus Hub. LTE network. Everyone and their dog has it where I live and its absolutely garbage.

@TELUS @ctvedmonton Called to request a technician for a jack activation (Ethernet/Wired internet connection), only to found out that it will cost me $225 ($150 for visit and $75 for service). This is more than to see a Doctor in absence of a health card. Height of greediness.