Telus Outage Report in Nepean, Ontario
No problems detected
If you are having issues, please submit a report below.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Nepean, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Nepean and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
-
Internet (54%)
-
Phone (20%)
-
Wi-fi (10%)
-
TV (7%)
-
Total Blackout (5%)
-
E-mail (3%)
Live Outage Map Near Nepean, Ontario
The most recent Telus outage reports came from the following cities: Ottawa, Kanata, Stittsville, Nepean and Gatineau.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
Phone | |
| Kanata |
Phone | |
| Ottawa |
Phone | |
| Ottawa |
Phone | |
| Ottawa |
Phone | |
| Stittsville |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Nepean, Ontario
Latest outage, problems and issue reports in Nepean and nearby locations:
-
Paul McGuire
(@mcguirp) reported
from
Ottawa, Ontario
@BrennenLisa @TELUS @TELUSsupport Seems to be. First time we have had these issues with @telus really suggest not travelling with a Telus phone #buyerbeware
-
Paul Atkinson 🇨🇦
(@Paulysworld) reported
from
Gatineau, Québec
@mikesbloggity @jkenney @shandro It's their plan to privatize for $ healthcare. They only care about $ & the wealthy. They gut AB healthcare, fire 11k during a pandemic, refuse to shut down, go MIA, & will "suddenly" come up with a "private sector" (Telus health) solution... this is skulduggery they're Ghouls.
-
Michael.L
(@OCT_Fan) reported
from
Ottawa, Ontario
@HeneinThorn I’m pretty happy with Virgin 🇨🇦 @virginmobilecan Though I’m thinking of going back to Virgin as TELUS has the worst policy re paying ones bill .
-
Bram Abramson
(@bramabramson) reported
from
Hull, Québec
@Mark_Goldberg @TELUS And not just normalizing for units consumed, either: also reasonable bundle allocation & a dozen other things. Dividing aggregates by aggregates is the worst approach, except all the others -- better would be to opt out of market analysis. Which apparently has perils too. #crtc
-
Paul McGuire
(@mcguirp) reported
from
Ottawa, Ontario
When told we will move to another company after our contract with @telus is over @TELUSsupport responded, this has nothing tobdovwith customer retention. I thought everything had to do with #CustomerService - there needs to be a better way!
-
Dave D Garand
(@DaveInBlackburn) reported
from
Ottawa, Ontario
My #Telus phone service is kaput, anyone else?
-
Paul McGuire
(@mcguirp) reported
from
Ottawa, Ontario
@JenniferNKing @TELUS @TELUSsupport That's what they said. Will never travel with a @telus phone again. Lesson learned. Terrible customer service.
-
simon
(@stillwellgray) reported
from
Ottawa, Ontario
@TELUS Wrong geo location for this ad, no one in Ontario gives a shit
-
Vivek Dehejia
(@vdehejia) reported
from
Ottawa, Ontario
@TELUSsupport Thanks, nope I didn't transfer this and got it from Telus last fall. Worked fine till this glitch today. But just had a friend call me and it's working again now. So I assume it was perhaps network congestion or something else temporary. Anyway, all good now!
-
Paul Boyer
(@PBoyer82) reported
from
Ottawa, Ontario
@TELUS fix your dang app please. I can’t pay my bill through the app because it won’t load. I either get wrong password or cannot connect to server. #help
-
Paul McGuire
(@mcguirp) reported
from
Ottawa, Ontario
Amazing statement today by @TELUS - if you keep your phone on airplane mode while overseas you will still incur roaming charges. Only way to prevent this, leave you SIM card in Canada. Terrible #CustomerService by @TELUSsupport
-
Eric Goodwin
(@auxonic) reported
from
Ottawa, Ontario
@ALL_CAPS @TELUS How about cut off all incumbents from new spectrum auctions until there’s fibre literally every damn place.
-
Stefane Brunet
(@StefaneBrunet) reported
from
Rideau Gardens, Ontario
Let's put big hurt this afternoon against are hated rival Peterborough Petes this afternoon. Today home opener for home town ottawa 67's and sent them packing back down highway 7 to Peterborough this afternoon . This team has no quit #AllConnected @TELUS
-
Michael Suddard
(@MichaelSuddard) reported
from
Ottawa, Ontario
@Ottawa_Biker @OC_Transpo Normally I don't have any issues in the tunnels until this past week and late week before. So strange. The St Laurent Mall Telus network usually picks me up no problem. Maybe I should try that one too. 🤔
-
antpepe
(@antpepe) reported
from
Ottawa, Ontario
@tleehumphrey @TELUS It will be good, the working from anywhere needs more bandwidth. This will help people increasing their cellphone speeds. Businesses need to recover.
-
Patrick Kay
(@PatrickRKay) reported
from
Ottawa, Ontario
@JimWatsonOttawa is @Rogers participating to provide cellular service in the tunnel, even tho Telus is
-
Stacey Simmons
(@mssimmonssays) reported
from
Ottawa, Ontario
@mcguirp @TELUS It doesn't matter, they are all awful😪
-
Paul McGuire
(@mcguirp) reported
from
Ottawa, Ontario
@intudes @TELUS I think they use that to their advantage. Also doesnt excuse terrible customer service @TELUSsupport
-
Michael Suddard
(@MichaelSuddard) reported
from
Ottawa, Ontario
@Ottawa_Biker @TELUS @OC_Transpo Perhaps mine is post morning rush hour issues.
-
Christina
(@CJAY932) reported
from
Ottawa, Ontario
@TELUSsupport I ordered Airpods on June 11th and was told they would take 3-5 business days to arrive. Still haven’t received any updates or shipping info. HELP! @TELUS
Telus Issues Reports
Latest outage, problems and issue reports in social media:
-
K
(@GrunchyMcFluff) reported
Why ******** am I arguing with a Telus Twitter bot to get basic human rights and access in Canada?
-
Brian Dunn
(@brianddunn) reported
from
Mississauga, Ontario
@ThePeterKelly Jieun’s on Koodo (Telus) no issues so far. Pretty reasonable plans. My mom’s on Freedom, I have heard they’re reception isn’t the best, but she hasn’t had any problems out in Burlington
-
Dave Beatty
(@dbeatty) reported
@ThePeterKelly Telus and their subsidiaries are available in some areas. I use Koodo in Hamilton and it's fine service-wise. Unfortunately since Freedom was bought up in 2015 Ontarians don't have the option to support a provider outside the big 3/4, unless you're in Ottawa & can get videotron.
-
Boycott Evil Amazon-Find Alternatives-Follow me 😀
(@AvoidAmazon) reported
@tiverela @TELUS Yep. Telus sucks
-
Oliver Clennan
(@OliverClennan) reported
TESTING MESSAGE FOR PYTHON BOT - Hello @TELUS, I have recently been having some issues with my internet speeds. My contract promises 75 Mbps down / 75 Mbps up, however I am only getting 39 Mbps down / 80 Mbps up currently (in Calgary, AB). Can you fix this?
-
Peter Vogt
(@PeterVogt10) reported
@CTVNewsRob @timescolonist As a reporter, why didn't you confirm/follow up on this ad before tweeting? Did you call Telus? Did you phone and talk to the person placing the ad? There are some issues with health care in BC but given you are a reporter I find your tweet bordering on the irresponsible.
-
Ontario RECE
(@Camlin65) reported
@Telus thanks for providing some of the worst coverage ever. Your coverage map is inaccurate when it comes to the Bruce Peninsula. Had I known that I would get zero coverage I would have cancelled my contract in April. Now I’m stuck. Thanks for absolutely nothing.
-
Sandra Yip 💉💉💉
(@SandraYip07) reported
@jzfromcalgary @timescolonist Hmmm...TELUS My Health has appts available this Thursday...3 days away. Not exactly "no virtual appts for months". There's no doubt that there are issues with our Healthcare system. But it does not help if people twist the truth to try and make their personal arguments.
-
Ani V
(@aevlive) reported
@RobertAFinlay @CTVNewsRob @timescolonist Isn’t Telus My Health a private option? They are staffed by independent contractors so does that mean they have to stop the service? Or is it like the people on the WorkSafe plan which Dr Day’s clinic is still legally able to give priority surgery?
-
Shannah
(@ShansATweeter) reported
@TELUS having issues for the last 40 or so minutes. Your outage map doesn’t show my area. Waited to chat with an agent for 20 minutes virtually only to have you close at 8:00pm. How can I find out about an outage in my area or report one now?