Telus outages and service status in Newmarket, Ontario

Problems in the last 24 hours in Newmarket, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Newmarket, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports Near Newmarket, Ontario

Latest outage, problems and issue reports in Newmarket and nearby locations:

• 
  sara urowitz (@saraurowitz) reported 4 minutes ago from Aurora, Ontario

  @koodo @RogersHelps Jessica, a kind and polite customer service rep from @RogersHelps has set up an appointment for me with @Rogers to talk about moving my 3 numbers from @koodo @TELUS. @koodo you have some customer service catch up to do!

• 
  sara urowitz (@saraurowitz) reported 5 minutes ago from Aurora, Ontario

  @TELUS @koodo on the line with customer retention fighting over a bill. I can't imagine worse customer service. Over 1 hr of my life wasted fighting with this company who couldn't care less about their customers.

• 
  MermaidCindy (@CinderellaJane7) reported 11 minutes ago from Aurora, Ontario

  @4ParksBushcraft @BruceAlrighty45 @GOP Exactly, i submitted two reports that may have something to do with this seems Castro using Canadian phones for criminal activity I have TELUS they told me to submit the report made another report to @yrp they were so rude. Now getting a lawyer as per doctor. Abuse Victims 😔

• 
  Da Man From Manila (@BanaagAlex) reported 24 minutes ago from King, Ontario

  What's up Telus ? Gotta cell phone outage ! Got a panic attack ! I could'nt make a call or text and no internet. I'll stop watching sci-f/ alien movies for a while.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  TELUS Support (@TELUSsupport) reported 28 seconds ago

  @big_fan2019 Are you connected to your home Wi-Fi when looking? If you're currently off your home Wi-Fi (on mobile data or another network), those live channels automatically hide in the app lineup. Due to content provider broadcast restrictions, live NFL Sunday Ticket channels (1501-1516) on the TELUS TV+ app are strictly locked to your TELUS Home Internet connection.

• 
  North American Union (@NorthAmericanU2) reported 28 seconds ago

  @koodo I don't have a passcode for DMs because I refuse to give my phone # to X. And since my Koodo phone is DEAD anyway thanks to Koodo, I'd have to give X my other phone service provider, which I won't do, either. I will have to stand in line at the Telus store to GET MY MONEY BACK.

• 
  Soo Greyhounds Updates (@HoundsInsider) reported 3 minutes ago

  @ccoutu1 @Rogers @RogersHelps Telus is worse , fyi. Roger’s was the only company with service while I was away this past few days meanwhile I had 0. It’s not a single companies fault it’s the entire infrastructure in the North. Maybe call Chris Sc….oh wait

• 
  Ash (@ashley_streets) reported 3 minutes ago

  @ctvedmonton My house burned down in October and I too was charged ridiculous amounts of cancellation fees. Telus also was horrible to deal with and kept insisting they couldn’t cancel trying to force me to move the services to a new residence which at the time obvsiouslt didn’t have yet.

• 
  Wendy 🇨🇦 (@perfectrose2011) reported 7 minutes ago

  @TELUSsupport Investigate the many who make spam calls to your customers. Also with your sentence, did you not understand my comments. Not asking for any help but complaining about spam calls by those saying they're from Telus.

• 
  Harlow Journey (@HarlowJourney) reported 15 minutes ago

  @TELUS My sister is going to be calling on monday. We'll see how she is treated. I will report back. However, what treatment do you think would reverse what happened? I prefer Telus to Rogers, but I think I might switch over this. Nobody wants a bigoted service provider.

• 
  Dave (@DavidC19760909) reported 16 minutes ago

  @TELUS @TELUSsupport Your customer service SUCKS! An hour waiting with no option for you to call me back? Watch me renew my contract now!

• 
  Ali Ma (@amalpro765) reported 18 minutes ago

  Who is in charge of Telus security? You are doing a terrible job at customer service !

• 
  Jason Boring (@JasonBoring99) reported 18 minutes ago

  @JustMeJamie64 @Rogers Telus is just as bad plus most of their technicians are from India, completely useless and no troubleshooting skills

• 
  ✨🌈 Quinn 🇨🇦🇫🇮🏳️‍🌈 (@pewpewpew) reported 18 minutes ago

  @StephenWickens1 @HydroOne Apparently Telus’ outage map does as well