Telus

Telus Outage Report in Newmarket, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Newmarket, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Newmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Newmarket, Ontario 01/13/2026 23:35

January 13: Problems at Telus

Telus is having issues since 07:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Newmarket, Ontario

The most recent Telus outage reports came from the following cities: York.

Loading map, please wait...
City Problem Type Report Time
CanadaYork Internet
CanadaBradford West Gwillimbury Phone
CanadaStouffville Internet
CanadaHolt Phone
CanadaYork Phone
CanadaKing City Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Newmarket, Ontario

Latest outage, problems and issue reports in Newmarket and nearby locations:

  • saraurowitz sara urowitz (@saraurowitz) reported from Aurora, Ontario

    @koodo @RogersHelps Jessica, a kind and polite customer service rep from @RogersHelps has set up an appointment for me with @Rogers to talk about moving my 3 numbers from @koodo @TELUS. @koodo you have some customer service catch up to do!

  • CinderellaJane7 MermaidCindy (@CinderellaJane7) reported from Aurora, Ontario

    @4ParksBushcraft @BruceAlrighty45 @GOP Exactly, i submitted two reports that may have something to do with this seems Castro using Canadian phones for criminal activity I have TELUS they told me to submit the report made another report to @yrp they were so rude. Now getting a lawyer as per doctor. Abuse Victims 😔

  • saraurowitz sara urowitz (@saraurowitz) reported from Aurora, Ontario

    @TELUS @koodo on the line with customer retention fighting over a bill. I can't imagine worse customer service. Over 1 hr of my life wasted fighting with this company who couldn't care less about their customers.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • anxuish yes it's me zex (@anxuish) reported

    @TELUSsupport internets dogshit for 0 while friend near by with Telus is getting good internet. Help a brother out

  • 0pity4stupidity Ruffle your feathers (@0pity4stupidity) reported

    @TELUS wtf is going on with this 5g in Montreal it’s slow as molasses

  • Kyle_Krajnyak Fire Chief Warden (@Kyle_Krajnyak) reported

    Life hack when the telus robot asks stupid questions, just keep saying mobility representative regardless of the question.

  • Allthingswhisky Curt Robinson (@Allthingswhisky) reported

    @YYCRed @TELUSsupport @TELUS Going on to day 8 tomorrow. They're supposed to call us at some point. Like they were supposed to yesterday. And today. Thats not even fixing the issue; that's just the call. And this is an issue that had been ESCALATED. Worst customer service in a long time.

  • BryanVision Bryan (@BryanVision) reported

    Shout out to the fine folks at @TELUS for joining our search for an iPhone owner who lost their phone recently. The SIM was deactivated so they had to do some seriously work apparently. They located the owner! So happy to help!

  • SlotterNBOtter Slo🌱🌱er🌈hasantwt (They/Them) (@SlotterNBOtter) reported

    When your @TELUS wifi connection is so unstable that your phone disconnects in the middle of the night, can't reconnect and you wake up to your data cap hit -- a week into your use period 😐

  • _mnejing mnejing (@_mnejing) reported

    @AnjiWitha @TELUS You're literally insane. Get help.

  • BurnCity79 JJ (@BurnCity79) reported

    @TELUS is a SCAM. They just sold me a refurbished phone advertised as a brand new phone. Then a few weeks later when the phone started crapping its pants @TELUSsupport told me it wasn't their problem.

  • hubick Chris Hubick (@hubick) reported

    @alixplicitly @TELUS @TELUSsupport Would you drive right down the sidewalk with pedestrians jumping out of the way? How is this any different? If a cyclist gets injured striking or moving around this truck, any courtroom would find you liable.

  • tower_Guy 🗼TowerGuy🌲 (@tower_Guy) reported

    @Mark_Goldberg @AlsoKnownAs_AA @ISED_CA How do you true up Bell and Telus having only 1 shared RAN network against your support of facilities based competition?