Telus outages and service status in Newmarket, Ontario
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around Newmarket, including 0 direct reports.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Newmarket, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Newmarket, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 9: Problems at Telus
Telus is having issues since 10:00 PM EST. Are you also affected? Leave a message in the comments section!
Community Discussion
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Telus Issues Reports Near Newmarket, Ontario
Latest outage, problems and issue reports in Newmarket and nearby locations:
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Da Man From Manila (@BanaagAlex) reported from King, OntarioWhat's up Telus ? Gotta cell phone outage ! Got a panic attack ! I could'nt make a call or text and no internet. I'll stop watching sci-f/ alien movies for a while.
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sara urowitz (@saraurowitz) reported from Aurora, Ontario@koodo @RogersHelps Jessica, a kind and polite customer service rep from @RogersHelps has set up an appointment for me with @Rogers to talk about moving my 3 numbers from @koodo @TELUS. @koodo you have some customer service catch up to do!
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MermaidCindy (@CinderellaJane7) reported from Aurora, Ontario@4ParksBushcraft @BruceAlrighty45 @GOP Exactly, i submitted two reports that may have something to do with this seems Castro using Canadian phones for criminal activity I have TELUS they told me to submit the report made another report to @yrp they were so rude. Now getting a lawyer as per doctor. Abuse Victims 😔
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sara urowitz (@saraurowitz) reported from Aurora, Ontario@TELUS @koodo on the line with customer retention fighting over a bill. I can't imagine worse customer service. Over 1 hr of my life wasted fighting with this company who couldn't care less about their customers.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Erasmus Fluffbottom (@ShaneKidd11) reported@jffxns Reminds me of why im never going back to telus for internet. I'd had similar 10 years ago. Was paying about $120 month for "high speed internet" of 6mbps cause that was the fastest offered to my house/town. Parents paid the same price for same package, but was 500mbps for them.
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Jd (@ProfesorRefer) reported@Tablesalt13 For those that want to know TELUS outsources the most: It runs a massive global BPO operation (TELUS International/digital solutions) with call centers and services abroad. Its Canadian headcount has steadily declined while global grew. • Bell does offshore some customer service/IT (complaints about India/Philippines agents and recent moves are common). • Rogers has done the least visible offshoring for customer-facing roles: It publicly committed to (and delivered) 100% Canadian-based call centers/customer service teams (including repatriating Shaw jobs in 2023). It still positions itself as the only national carrier with this focus, though recent cuts, AI, and third-party shifts have drawn criticism like the others.
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Gabriele Polidori (@OSX_rulez) reportedHello @haveibeenpwned do you already have data from Telus Digital breach? Incident was identified on November 2025, now they're alerting their users. #privacy #databreach
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Timbo ティム (@M901HoneyBadger) reported@johnnycakes91 Happens pretty frequently with Telus/Rogers. Telus in particular is bad because their agent bill things wrong pretty frequently and they just dump the file on Telus after they do the sell
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Life's a Beach (@GraceOnFire2) reported@lbossaer @AndrewScheer The government funded the program's development, it was revealed that 85% of the intellectual property is owned by its main technology vendor,Telus Health. This meant the government could not easily transfer or maintain the service without continued payments to the private vendor
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UPDATES DAO (@UpdatesDao) reported@empericalbeauty @TELUS @TELUSsupport They never responded to mail as well?
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dave316 (@dave316) reported@nogoodboyo_yvr @TELUS BC Place is a public asset & could split concession revenue in order to help the Caps. Otherwise they'll be empty for all those dates. Current ownership bought the team for 35 million & will sell it for 500 million. No wonder Kerfoot doesn't show his face
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Nilesh Kashinath Vikhe (@vikhe_nilesh) reported@TELUSsupport TELUS SmartHome: repeated false alarms → police dispatch while I was on a flight. Told to pay + upsold $5 add-on. Neighbour had same issue, paid hundreds. Fix the system, don’t monetize faults. Will escalate if unresolved.
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Heather 😸💕🇨🇦🇺🇦 (@AlbertaWildcat) reported@TELUS outsourced all your call offices? Get an operator that can't pronouce my name. You outsourced to a differnt country whose first language is not English? You are losing a customer.
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CFLisFun (@CFLisFun) reported@NelsonHackewich @cjones2451 That isn’t even the inherent problem. Eg. Flames has Telus as helmet sponsor while NHL obviously partners with Rogers. This issue is whether those team-level deals having exclusivity in team/player branding over the league. I honestly didn’t even know that was a thing lol