Telus Outage in Newmarket, Ontario

@koodo @RogersHelps Jessica, a kind and polite customer service rep from @RogersHelps has set up an appointment for me with @Rogers to talk about moving my 3 numbers from @koodo @TELUS. @koodo you have some customer service catch up to do!

@TELUS @koodo on the line with customer retention fighting over a bill. I can't imagine worse customer service. Over 1 hr of my life wasted fighting with this company who couldn't care less about their customers.

@4ParksBushcraft @BruceAlrighty45 @GOP Exactly, i submitted two reports that may have something to do with this seems Castro using Canadian phones for criminal activity I have TELUS they told me to submit the report made another report to @yrp they were so rude. Now getting a lawyer as per doctor. Abuse Victims 😔

I’m actually considering switching phone companies. I’ve been with freedom for a few years bc I had bad credit, but now the bad service is starting to bother me. Taking suggestions for anything but Telus bell and Rogers. Bills that actually stay under $60!

I am subscribed to Crave, Movies + HBO & Starz through Telus, however, when I login to Crave services using my Telus account, I get a "not subscribed" error. This started yesterday and is happening across devices. (Can't troubleshoot now; going to bed.) @CraveHelp @TELUSsupport

OK @TELUS I have to say that this is becoming old. I would love to watch the #WorldSeries2020 but I continue to get a choppy picture. Rebooting has not solved my problem and when the tech was here we thought the problem was solved. It is not. And this has been going on a week

@_cocobella @Novusnow Who is reliable? I’m sick of the many many problems with a Shaw over the years. Telus was worse.

@TELUSsupport Is there a reason the wait time for tech support 1+ hr? Second time this week calling, was told there might be an “outage” in my neighbourhood, so I’m expected to pay for cable I haven’t been able to use in 3 wks by hoping the box works? I like Telus but that sucks

@TELUS @TELUSsupport Never mind my request - but I now have a complaint of the initial callback person . I shall be reaching out to the executive office.

@CraveCanada @TELUSsupport Trying to watch crave on my device and sign in through my telus provider option account. I'm in a constant loop. Can't find any online support or chat.

@TELUS @TELUSsupport OK support team.. It's time I get some proper support! Apparently your callback service has people from another country call me back, then they put me on HOLD for over 30 minutes? - NOT what I need. So kindly PLEASE get a hold of me ASAP thank you!

@TELUSsupport Your teams need to be able to communicate. Forever on hold to try & get your error resolved. You have cut my internet & home phone. Error by Telus. Your teams not talking. Service has dropped to an all time low.

@TELUSsupport hey, I can't even get a hold of you to pay my first bill for telus hub internet. Would love to actually be able to talk to a human. Got a hold of one and said they would get the right person to call me back, never did