Telus

Telus Outage Report in Newmarket, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Newmarket, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Newmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Newmarket, Ontario 01/22/2026 05:10

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (5%)

    E-mail (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Newmarket, Ontario

Latest outage, problems and issue reports in Newmarket and nearby locations:

  • CinderellaJane7 MermaidCindy (@CinderellaJane7) reported from Aurora, Ontario

    @4ParksBushcraft @BruceAlrighty45 @GOP Exactly, i submitted two reports that may have something to do with this seems Castro using Canadian phones for criminal activity I have TELUS they told me to submit the report made another report to @yrp they were so rude. Now getting a lawyer as per doctor. Abuse Victims 😔

  • saraurowitz sara urowitz (@saraurowitz) reported from Aurora, Ontario

    @koodo @RogersHelps Jessica, a kind and polite customer service rep from @RogersHelps has set up an appointment for me with @Rogers to talk about moving my 3 numbers from @koodo @TELUS. @koodo you have some customer service catch up to do!

  • saraurowitz sara urowitz (@saraurowitz) reported from Aurora, Ontario

    @TELUS @koodo on the line with customer retention fighting over a bill. I can't imagine worse customer service. Over 1 hr of my life wasted fighting with this company who couldn't care less about their customers.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • digitaldolphin Digital Dolphin (@digitaldolphin) reported

    @j_mcelroy The word I'm getting from Telus employees involved is that the service was a humanitarian offer done at no charge, and that call volume was about 170x what they were told it would be. I doubt BC Gov will acknowledge either of those points though.

  • dave_pasin Dave Pasin (@dave_pasin) reported from Vancouver, British Columbia

    @keithbaldrey If youve ever had to deal with @Telus you’d know this fiasco is par for the course. On a good day Telus is in a tight battle for one of the worst customer service, unresponsive, bureaucratic co’s in the country, on a bad day you get what happened.

  • Bornforbarn Henry the CERB Horse (@Bornforbarn) reported

    @spencerbennett1 @Frazzling @keithbaldrey Who hired Telus, Spencer? We're fully aware that the government uses private contracts to try and shift blame for their bad management. We warned them about Telus' major issues in BC. With Babylon in particular.

  • TheJamesDFraser James Fraser (he/him) (@TheJamesDFraser) reported

    Shaw is pretty awful. Is Telus the only internet alternative in Vic?

  • DaunFreddy Daun Frederickson (@DaunFreddy) reported

    @TELUSsupport @TELUSBusiness We have a business account & have had the same account and EMAIL with Telus since 2000. On Monday you froze our account saying we hadn’t paid BUT we have & your customer services confirmed it. We pay every month. ITS PAID! See next tweet.

  • leo_shiraz Shiraz (@leo_shiraz) reported

    @theBreakerNews Telus fails its customers every minute. Adrian Dix did not do proper due delligence on Telus. This is a serious let down for British Columbians when we talking about life and death situation. Vaccines is too priority. Telus was a sleep. Shame.

  • Jennife11432669 gemini (@Jennife11432669) reported

    @keithbaldrey Him faulting telus looked really bad when it released that there were only 31 call takers in the contract for VCH. This is on Mr Horgan & Mr Dix

  • keddieff Freya Keddie 🍊 (@keddieff) reported

    @jjhorgan @TELUS And some eligible people called 100s of times...that didn't help either. I know that people are desperate to get the vaccine. I am too, but when my turn comes I'll wait a few days before I call. (and I'm actually at a higher risk for severe disease than others in my age group)

  • FEEZYDoesIT Hafeez Noorani 🇨🇦 (@FEEZYDoesIT) reported

    Don't believe me go try Telus' streaming service and then tell me this company knows what they're doing.

  • otohp Patrick Heide - Wear a mask. Get vacinated. (@otohp) reported

    @CTVNewsVI More like Telus is in damage control!