Telus

Telus Outage Report in Newmarket, Ontario

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Newmarket, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Newmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Newmarket, Ontario 03/31/2026 19:45

March 31: Problems at Telus

Telus is having issues since 04:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near Newmarket, Ontario

The most recent Telus outage reports came from the following cities: Bradford West Gwillimbury.

Loading map, please wait...
City Problem Type Report Time
CanadaBradford West Gwillimbury Phone
CanadaYork Internet
CanadaBradford West Gwillimbury Phone
CanadaStouffville Internet
CanadaHolt Phone
CanadaYork Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Newmarket, Ontario

Latest outage, problems and issue reports in Newmarket and nearby locations:

  • saraurowitz sara urowitz (@saraurowitz) reported from Aurora, Ontario

    @TELUS @koodo on the line with customer retention fighting over a bill. I can't imagine worse customer service. Over 1 hr of my life wasted fighting with this company who couldn't care less about their customers.

  • CinderellaJane7 MermaidCindy (@CinderellaJane7) reported from Aurora, Ontario

    @4ParksBushcraft @BruceAlrighty45 @GOP Exactly, i submitted two reports that may have something to do with this seems Castro using Canadian phones for criminal activity I have TELUS they told me to submit the report made another report to @yrp they were so rude. Now getting a lawyer as per doctor. Abuse Victims 😔

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • nikoclacroix Niko Lacroix (@nikoclacroix) reported

    So Telus uses Bell’s phone towers so if your data runs out (since it’s not unlimited) or if you use Bell wifi, which seems to always cut out or is ****, and Telus charges overages, that’s cause they’re there to put they **** in ya wallet together.

  • LeeChongYew6 Lee Chong Yew (@LeeChongYew6) reported

    AT&T is not that bad compared to Telus or Verizon. A few hiccups along the way. Its current dividend of 8.43% is mighty tempting. When the crash comes, I hope the *** will be 10% or more. I’ll buy some then.

  • ZeegersTV Zeegers (@ZeegersTV) reported

    @TELUS @TELUSsupport Have been experiencing TERRIBLE service and even worse customer service from Shaw Cable. My question is - is there a way for me to find out information on when fibre may be coming to my area? I'm UG inner city area in cgy and you still have twisted pair :(

  • Himanshu_Khtrpl Himanshu Khetarpal (@Himanshu_Khtrpl) reported

    @TELUSsupport I am using the 1 GBPS PureFibre home internet. With plan, I am suppose to get 10 Telus Emails but when I try to select it, it says something went wrong. So far I haven’t got any help on this.

  • mrjackho Jack (@mrjackho) reported

    @Novusnow The network is acting up again around 6pm 7th April . Download speed is around 15mbps. It was painful to work on it. Now seems recovered. I need stability novus. The recent network seems not quite stable . I am concern. If I have to pay more to Telus , I may have to

  • BurnCity79 JJ (@BurnCity79) reported

    @RichardRcanniff @TELUSsupport Telus does not value their customers. 8 years with them...never had to call me or chase me for payments but they just ripped me off. They acknowledged the issue but told me it wasn't their problem. They basically kicked me in the nuts for being a good customer.

  • daffodildil daffodil (@daffodildil) reported

    I don't have internet today like i thought i would because @TELUS has piss poor inter-departmental communication, and out of date building records, and the technicians have to wait on hold in order to get anything done. Thanks for the excellent service!!

  • daffodildil daffodil (@daffodildil) reported

    Thanks @TELUS, you've successfully convinced me to stop giving you money for internet service!

  • shawnwenzel Shawn Wenzel (@shawnwenzel) reported

    "The number you dialed is within a number range that has been blocked for security reasons. If you need assistance please contact @TELUS at 611". WTF?! I have my roaming plan on and am using my Jamaican phone to call Jamaica! 😡 @DIGICELJamaica @TELUSsupport please fix this!

  • EricFaceplant Eric Faceplant (@EricFaceplant) reported

    @daffodildil @TELUS They're so awful.