Telus

Telus Outage Report in Newmarket, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Newmarket, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Newmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Newmarket, Ontario 01/14/2026 13:15

January 14: Problems at Telus

Telus is having issues since 09:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Newmarket, Ontario

The most recent Telus outage reports came from the following cities: York.

Loading map, please wait...
City Problem Type Report Time
CanadaYork Internet
CanadaBradford West Gwillimbury Phone
CanadaStouffville Internet
CanadaHolt Phone
CanadaYork Phone
CanadaKing City Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Newmarket, Ontario

Latest outage, problems and issue reports in Newmarket and nearby locations:

  • saraurowitz sara urowitz (@saraurowitz) reported from Aurora, Ontario

    @TELUS @koodo on the line with customer retention fighting over a bill. I can't imagine worse customer service. Over 1 hr of my life wasted fighting with this company who couldn't care less about their customers.

  • saraurowitz sara urowitz (@saraurowitz) reported from Aurora, Ontario

    @koodo @RogersHelps Jessica, a kind and polite customer service rep from @RogersHelps has set up an appointment for me with @Rogers to talk about moving my 3 numbers from @koodo @TELUS. @koodo you have some customer service catch up to do!

  • CinderellaJane7 MermaidCindy (@CinderellaJane7) reported from Aurora, Ontario

    @4ParksBushcraft @BruceAlrighty45 @GOP Exactly, i submitted two reports that may have something to do with this seems Castro using Canadian phones for criminal activity I have TELUS they told me to submit the report made another report to @yrp they were so rude. Now getting a lawyer as per doctor. Abuse Victims 😔

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • ms_chanty Chantelle (@ms_chanty) reported

    @jsscpnnck @TELUS I'm scared to go back home. Don't want to be left in the dark and have no phone service.

  • CAMHB5 CAMHB (@CAMHB5) reported

    How is increasing the price of a phone I just agreed to purchase just as we are concluding the transaction an acceptable business practice @TELUS? Not sure I’ve ever had a worse customer service experience in my life!

  • jsscpnnck Jessica (@jsscpnnck) reported

    @ms_chanty @TELUS Looks like mine just came back I did talk to someone at Telus and they said there were a number of towers that lost service because of the storm. I figured that’s what it was

  • Salorwayne the ***** in the blockchain (@Salorwayne) reported

    @MarciIen I hope that you are speaking up and urging your government to reverse the CRTC's appalling decision to ignore their own advice and side with Rogers, Telus, and Bell regarding bulk rates for Internet service. It means a lot to this current resident at 700 Ontario.

  • JanetRWees Janet Wees (@JanetRWees) reported

    @JulieYAli @TELUS Tone is everything in customer service. So sorry you were treated like this.

  • Drlnyee68Yee Darlene Yee (@Drlnyee68Yee) reported

    Telus home phone sucks .Dumped them .They listen on all your phone calls.Nobody to report this too so hopefully someone here will know someone there ?!!Scum bags.

  • m1kewah0usekey Mr. Wolf (@m1kewah0usekey) reported

    @TELUS @Netflix_CA @discoveryplusCA trash service it never works

  • melissadube87 Melissa Himes (@melissadube87) reported

    @TELUSsupport @TELUS I haven't had cellular data since 4:30 pm today in Ottawa and tech support keeps hanging up on me!!

  • myview1872 MyView1872🇨🇦 (@myview1872) reported

    @M_Johnston1 @CherylR09307747 Will Telus demand government assistance to remedy their bad business decision?

  • PaigeF15910080 Paige F (@PaigeF15910080) reported

    @msav86 @TELUSsupport @TELUS I called them and they said “we are not experiencing an outage” clearly there is an outage