Telus

Telus Outage Report in Newmarket, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Newmarket, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Newmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Newmarket, Ontario 02/23/2026 00:55

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near Newmarket, Ontario

The most recent Telus outage reports came from the following cities: Bradford West Gwillimbury.

Loading map, please wait...
City Problem Type Report Time
CanadaBradford West Gwillimbury Phone
CanadaYork Internet
CanadaBradford West Gwillimbury Phone
CanadaStouffville Internet
CanadaHolt Phone
CanadaYork Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Newmarket, Ontario

Latest outage, problems and issue reports in Newmarket and nearby locations:

  • saraurowitz sara urowitz (@saraurowitz) reported from Aurora, Ontario

    @koodo @RogersHelps Jessica, a kind and polite customer service rep from @RogersHelps has set up an appointment for me with @Rogers to talk about moving my 3 numbers from @koodo @TELUS. @koodo you have some customer service catch up to do!

  • saraurowitz sara urowitz (@saraurowitz) reported from Aurora, Ontario

    @TELUS @koodo on the line with customer retention fighting over a bill. I can't imagine worse customer service. Over 1 hr of my life wasted fighting with this company who couldn't care less about their customers.

  • CinderellaJane7 MermaidCindy (@CinderellaJane7) reported from Aurora, Ontario

    @4ParksBushcraft @BruceAlrighty45 @GOP Exactly, i submitted two reports that may have something to do with this seems Castro using Canadian phones for criminal activity I have TELUS they told me to submit the report made another report to @yrp they were so rude. Now getting a lawyer as per doctor. Abuse Victims 😔

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • WK_WhiteKnight White Knight (@WK_WhiteKnight) reported

    Did anyone else notice that all of our communications were down at some point yesterday. Telus, mobile, landlines and internet were all down, for a good portion of the evening. Bell and Rogers had the same issues, all down at some point yesterday Trudeau checking for control!

  • miss_peejay P to the J (@miss_peejay) reported

    @DJPh03NiX @TELUS @TELUSsupport Mine was working in my drive home. Now that I am home i got a message saying my carrier has temporarily suspended service. Weird.

  • cityofcalgary City of Calgary (@cityofcalgary) reported

    UPDATE: The @TELUS cellular outage that impacted some mobility services today has been resolved.

  • ferrier_natasha Natasha Gordon (@ferrier_natasha) reported

    @TELUS I have been on hold for over 50 minutes, bounced around agent to agent, an agent calling me “my dear” and another agent’s refusal to help. How is this acceptable customer service? How much profit did you pull in while gouging Canadians this quarter? Shame on you

  • cityofcalgary City of Calgary (@cityofcalgary) reported

    If your cellular service provider is @TELUS or a TELUS-owned cellular provider (e.g. Koodo Mobile), access to 9-1-1 may be impacted at this time due to an outage impacting some TELUS mobility services.

  • miss_peejay P to the J (@miss_peejay) reported

    @DJPh03NiX @TELUS @TELUSsupport I am in Calgary, can confirm that I just started getting a msg 15 min ago that my carrier has temporarily suspended cell service.

  • zacbenloulou Zac Benloulou (@zacbenloulou) reported

    @willw This has never worked for me. The last time I the dude called my bluff, “oh yeah Telus ? alright I can get that done right now.”

  • colby521 Colby Stone (@colby521) reported

    @koodo HORRIBLE HORRIBLE COMPANY! WAS TOLD I WOULD HAVE A MANAGER CALL. AFTER BEING LIED TO BY 2 CSR’s AND BEING SCAMMED BY KOODO/TELUS BUT THE COWARDS DIDN’T EVEN BOTHER RECEIVED A SICK EMAIL SAYING WE ARE RIGHT TOO BAD. YES PLEASE ADD 600$ TO MY BILL SHUT MY PHONE OFF AND

  • HouckisPokisewx Brandon Houck (@HouckisPokisewx) reported

    Looks like there might be issues with cellphones this afternoon if you are using Telus.

  • hckydreamer Jimmy (@hckydreamer) reported

    We been having connection issues most of the day today. My company uses Telus for all our employees. Lots of problems with dropped calls or just not connecting at all. @TELUSsupport