Telus Outage Report in Newmarket, Ontario
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Newmarket, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Newmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 13: Problems at Telus
Telus is having issues since 09:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (56%)
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Phone (19%)
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Wi-fi (11%)
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TV (6%)
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Total Blackout (4%)
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E-mail (4%)
Live Outage Map Near Newmarket, Ontario
The most recent Telus outage reports came from the following cities: Bradford West Gwillimbury.
| City | Problem Type | Report Time |
|---|---|---|
 Bradford West Gwillimbury |
Phone | |
| Stouffville |
Internet | |
| Holt |
Phone | |
| York |
Phone | |
| King City |
Phone | |
| Stouffville |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Newmarket, Ontario
Latest outage, problems and issue reports in Newmarket and nearby locations:
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sara urowitz
(@saraurowitz) reported
from
Aurora, Ontario
@TELUS @koodo on the line with customer retention fighting over a bill. I can't imagine worse customer service. Over 1 hr of my life wasted fighting with this company who couldn't care less about their customers.
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MermaidCindy
(@CinderellaJane7) reported
from
Aurora, Ontario
@4ParksBushcraft @BruceAlrighty45 @GOP Exactly, i submitted two reports that may have something to do with this seems Castro using Canadian phones for criminal activity I have TELUS they told me to submit the report made another report to @yrp they were so rude. Now getting a lawyer as per doctor. Abuse Victims 😔
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sara urowitz
(@saraurowitz) reported
from
Aurora, Ontario
@koodo @RogersHelps Jessica, a kind and polite customer service rep from @RogersHelps has set up an appointment for me with @Rogers to talk about moving my 3 numbers from @koodo @TELUS. @koodo you have some customer service catch up to do!
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Da Man From Manila
(@BanaagAlex) reported
from
King, Ontario
What's up Telus ? Gotta cell phone outage ! Got a panic attack ! I could'nt make a call or text and no internet. I'll stop watching sci-f/ alien movies for a while.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Neo
(@im_breathtaking) reported
@shann_woo @TELUSsupport @JoeToronto I work for telus and it is a legit number. Call a telus/koodo store if you want to be sure. The agent who answers when calling customer support don't always know because the 1-877 no. is a store thing
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helen henderson
(@cbchelen) reported
I was the first mixed dose at Telus. Poor nursing staff thought tomorrow was the day it started so took 10 extra min to get permission from Edmonton. But it’s done! Incredibly fast at Telus otherwise.
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ReAnimateHer
(@ReAnimateHer_) reported
Horde we are supposed to be LIVE in 4 minutes BUT @TELUS @TELUSsupport decided to die for some apparent reason. Waiting on tech support to call back. Wtf Telus!!
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Nigel Bankes
(@BankesNigel) reported
@asadyyc @AHS_media It's a good system. I got in the online queue and got through about 16.00; made an appointment for 17.10 at the Telus Centre for shot #2. I cycled down, went through a very efficient process and was back home by 18.00 including my 15 minute post-shot wait. Well done @AHS_media
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Audio Guy
(@AudioDial) reported
@mroechner @TekSavvyBuzz Or maybe your tax dollars should go toward helping them build out competing infrastructure. Oh wait, your tax dollars are already doing this now for Bell, Rogers and Telus. Yeah, so many regional players for teksavvy to choose from. Idiot.
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Neo
(@im_breathtaking) reported
@shann_woo @TELUSsupport @JoeToronto it is a legit number. Call a telus/koodo store if you want to be sure. The agent who answers when calling customer support don't always know because the 1-877 no. is a store thing
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Julie
(@JLMCB80) reported
@JoshKoopstra @TELUSsupport Samsung user here, IPhone almost had a new customer but telus doesn't seem to want to carry the IPhone 12 Purple in 128GB.
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Josh Hall-rdnewsNOW 🇨🇦🌈😷
(@vancan19) reported
Anyone else with Telus Mobility having connection issues today? @TELUSsupport #RedDeer
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Commissioner Miner
(@fanCRTCProfling) reported
@lepp Way over lawyered. Also more engineers doesn't add much except a myopic view of issues. It's takes all disciplines. Reminds when when Telus tried to limit a consultation to eng's only. Think that was the BSO file. Only eng's can say what people need/want. 😬
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#NativeLivesMatter #RunningOutOfTime🇨🇦
(@WifeJackson1) reported
Tried to call but wait time significant. @telus sucks.