Telus Outage Report in Cowichan Station, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Cowichan Station, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Cowichan Station and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (56%)
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Phone (19%)
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Wi-fi (11%)
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TV (6%)
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Total Blackout (4%)
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E-mail (4%)
Live Outage Map Near Cowichan Station, British Columbia
The most recent Telus outage reports came from the following cities: Duncan and Shawnigan Lake.
| City | Problem Type | Report Time |
|---|---|---|
 Duncan |
TV | |
| Shawnigan Lake |
Phone | |
| Duncan |
Internet | |
| Duncan |
Phone | |
| Duncan |
TV | |
| Duncan |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Cowichan Station, British Columbia
Latest outage, problems and issue reports in Cowichan Station and nearby locations:
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Sue Stroud she/her 🍊❤️💪🏼
(@suestroud) reported
from
Central Saanich, British Columbia
@mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.
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Ian holt
(@holtyny) reported
from
Brentwood Bay, British Columbia
@TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...
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Karina Halle (on hiatus)
(@MetalBlonde) reported
from
Ganges, British Columbia
We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K
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Sue Stroud she/her 🍊❤️💪🏼
(@suestroud) reported
from
Central Saanich, British Columbia
@PeninsulaNews Who cares? We already know as daily consumers how bad Telus is. They apologized. BCLibs need to find something useful to do.
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Dave Morse
(@Langfordman) reported
from
North Cowichan, British Columbia
So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice
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Tess van Straaten
(@tessvanstraaten) reported
from
Mill Bay, British Columbia
@racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!
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Bryce
(@Brycer79) reported
from
North Cowichan, British Columbia
My Shaw contract is up and I’m moving, new home can get Shaw fibre service. Disappointed that @Shaw will give me a deal to keep standard service but not fibre... may have to go with @Telus
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Mike Richter
(@mrichter37) reported
from
Mill Bay, British Columbia
@Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS
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Brandan
(@brandanCiccone) reported
from
Cowichan Station, British Columbia
@TELUSsupport good afternoon! I recently got Telus Security and need some help paying the bill, I assumed it was bundled in with my satellite and phone bill
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Rachel Malone
(@Caribosa) reported
@TELUSsupport Is your login server having issues? My Telus app isn’t allowing login and website giving Bad Gateway.
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Robert Snell
(@robertsnell) reported
Anyone have issues with their @telus 5G? Seems to drop or slow down significantly on a regular basis.
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Rebecca Rebello
(@RebelloRebecca) reported
@TELUS & @TELUSsupport - I've been in contact with your customer support since May. Can you hold your subcontractors accountable to fix the poor installation job they did? #CustomerService #Accountability
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Tommy Champagne
(@t_champagne) reported
@fanCRTCProfling Is this how @TELUS treats its loyal customer base? $4.4b in revenue reported in 2nd quarter is not enough? #telus
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Terrence Paul
(@TerrencePaul5) reported
@CheriDiNovo Actually, it's every premiere across canada with horgan chairing the movement, telus is now private health care service provider for western Canada.
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Swayze Music
(@SwayzeMusicRd) reported
okay so I live in a city of about 100,000 people. my cellular is with @bell and my wifi is with @TELUS . neither work worth a crap. im lucky to have one bar of mobile service from my house... in the city. My wifi barely works. These are supposed to be two of the best here. 😕 ok.
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Boxer Hill
(@gb10xnm) reported
@pinchrunn3r77 @pewpewpew You may want to skip Freedom mobile entirely. My experience with fiends and family switching to Freedom is of all of them, every single one of them, using their friends, Rogers, Bell and Telus phones an awful lot. Do you have Koodoo as a low cost option in Ontario?
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❀
(@brahjette) reported
@koodo @TELUS how about instead of paying your marketing teams to send stupid “we’re helping” emails you pay for all of the canceled account debt that went to collections for the people who LOST THEIR JOBS during the pandemic/were disabled/had to take care of family #scammers
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Sean Fordyce
(@seanfordyce) reported
Now consumer affairs. Interesting site. So far Telus reviews on those sites are really bad. Guess others equally infuriated by @TELUSsupport behaviour. Funny this company used to have a decent reputation before they decided customer service was optional.
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Adam
(@adaml968) reported
@TELUS happy to cancel your service and save you the credit card processing fee. Hope the 1.5% saved was worth the loss of business.