Telus Outage Report in Cowichan Station, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Cowichan Station, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Cowichan Station and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (22%)
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Wi-fi (10%)
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TV (7%)
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E-mail (6%)
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Total Blackout (5%)
Live Outage Map Near Cowichan Station, British Columbia
The most recent Telus outage reports came from the following cities: Duncan.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Wi-fi | ||
| Phone | ||
| Phone | ||
| Internet | ||
| Phone |
Community Discussion
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Telus Issues Reports Near Cowichan Station, British Columbia
Latest outage, problems and issue reports in Cowichan Station and nearby locations:
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Mike Richter
(@mrichter37) reported
from
Mill Bay, British Columbia
@Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS
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Sue Stroud she/her 🍊❤️💪🏼
(@suestroud) reported
from
Central Saanich, British Columbia
@PeninsulaNews Who cares? We already know as daily consumers how bad Telus is. They apologized. BCLibs need to find something useful to do.
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Ian holt
(@holtyny) reported
from
Brentwood Bay, British Columbia
@TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...
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Sue Stroud she/her 🍊❤️💪🏼
(@suestroud) reported
from
Central Saanich, British Columbia
@mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.
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Karina Halle (on hiatus)
(@MetalBlonde) reported
from
Ganges, British Columbia
We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K
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Brandan
(@brandanCiccone) reported
from
Cowichan Station, British Columbia
@TELUSsupport good afternoon! I recently got Telus Security and need some help paying the bill, I assumed it was bundled in with my satellite and phone bill
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Dave Morse
(@Langfordman) reported
from
North Cowichan, British Columbia
So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice
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Bryce
(@Brycer79) reported
from
North Cowichan, British Columbia
My Shaw contract is up and I’m moving, new home can get Shaw fibre service. Disappointed that @Shaw will give me a deal to keep standard service but not fibre... may have to go with @Telus
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Tess van Straaten
(@tessvanstraaten) reported
from
Mill Bay, British Columbia
@racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!
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Karina “Determined Synth Music Plays” Halle
(@MetalBlonde) reported
from
Ganges, British Columbia
The excuses she gave me were pretty stupid IMO. I have concerns but they weren’t enough for her. That’s what I get for using Telus Health. Luckily my own doctor, who is on the mainland, will arrange for it if I ask (he’s also the one who told me to get a hysterectomy which is 🙌🏻)
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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BC Oversight
(@bcoversight) reported
@TELUSsupport What support? Maybe Telus should hire more agents so you can actually provide support as what you're supplying now is garbage service.
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Kat
(@KatlandKat) reported
@Catvanzyl @TELUSsupport @TELUS I know, they did the same thing with me Help chats are my only option due to being deaf and yet they are the most frustrating to deal with Telus is the worst of them all. Had the same issue with mobile and canceled it all
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Brian LeRoux
(@brianleroux) reported
Canada badly needs competition for the @TELUS monopoly; totally unaccountable while scamming customers with bad service. We are on months of them trying to blame anyone but themselves for no access to paid streaming services on proprietary hardware they force us to use.
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XynnMaster
(@XynnMaster) reported
@TELUS i literally cant play games with my friends or make videos bc the internet is too slow, im not joking, no games will connect to servers @TELUSsupport
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Judith Shields 🇨🇦🇬🇧🇫🇮🐝🦋 🌳🐎🕸
(@Judith_FeyJude) reported
@KPRobinson0155 @CanadianinAB @albertaNDP Overheard a pharmacist in southern Alberta tell woman having trouble refilling her rx > you can go to emergency & wait 6 hrs or phone Telus Help & talk to a Dr in BC who will phone AB pharmacy to refill her prescription. That's how broken Kenney made AHS.
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joedavis
(@Joe_Davis1) reported
@TELUSsupport I moved to Australia and have a new phone plan here, I’m trying to cancel my Telus account but my calls won’t go thru to the international help # - can you help me?
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Peter Ryan 🇨🇦🇺🇦
(@pcryan5) reported
from
Vancouver, British Columbia
@AmyBeeman @TELUS @TELUSsupport I start by asking - “how do I transfer my phone/cable/whatever service to another vendor?” Watch the costs drop from there…
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Chass3ur
(@The_RelChass3ur) reported
@TELUS Sounds like a Monday problem. XD
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Berniceness
(@Berniceness) reported
@Damionnuts @I_am_solutions_ @Martyupnorth_2 It’s government, and call your service provider for help. Ask where they are located. Telus, Shaw never Canadian support, but you have to ask or you think they are local & don’t speak or even more, understand. The general population is ignorant. I think convoying big business.
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Ken M - World needs more Can Nat Gas
(@KenMorr56405221) reported
@MarkMe60 Thanks Mark , My problem is my horrible internet .My have to bite the bullet and get Musk,s Starlink but it is double my cost / mon. and 760 install . Plus I'm hook into a telus contract for another year