Telus Outage Report in Cowichan Station, British Columbia
Some problems detected
Users are reporting problems related to: internet, phone and tv.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Cowichan Station, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Cowichan Station and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 31: Problems at Telus
Telus is having issues since 02:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (52%)
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Phone (24%)
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TV (8%)
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Wi-fi (7%)
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Total Blackout (5%)
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E-mail (3%)
Live Outage Map Near Cowichan Station, British Columbia
The most recent Telus outage reports came from the following cities: Duncan, North Saanich and Saanichton.
| City | Problem Type | Report Time |
|---|---|---|
 Duncan |
Internet | |
| Duncan |
TV | |
| Duncan |
Phone | |
| North Saanich |
Internet | |
| North Saanich |
Internet | |
| Saanichton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Cowichan Station, British Columbia
Latest outage, problems and issue reports in Cowichan Station and nearby locations:
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Karina Halle (on hiatus)
(@MetalBlonde) reported
from
Ganges, British Columbia
We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K
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Tess van Straaten
(@tessvanstraaten) reported
from
Mill Bay, British Columbia
@racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!
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Bryce
(@Brycer79) reported
from
North Cowichan, British Columbia
My Shaw contract is up and I’m moving, new home can get Shaw fibre service. Disappointed that @Shaw will give me a deal to keep standard service but not fibre... may have to go with @Telus
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Dave Morse
(@Langfordman) reported
from
North Cowichan, British Columbia
So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice
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Mike Richter
(@mrichter37) reported
from
Mill Bay, British Columbia
@Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS
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Ian holt
(@holtyny) reported
from
Brentwood Bay, British Columbia
@TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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CircularLogic
(@CircularLogic89) reported
@Moose3366 @RogersHelps Did Bell or Telus provide compensation following their massive outage Aug 2020?
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Roberto_1978
(@Robbie_Sharda) reported
@SpacBobby @gurgavin All my buddies that have Rogers or Fido still saying no service in BC Good thing I got Telus!
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Joey
(@Johnston11a) reported
@Miss604 @JanetBrown980 I registered no problem (Telus). My husband tried to register and couldn’t complete due to text verification (Fido), and we had to complete with my number. So I’d say highly likely an issue!
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Amanda MacFarlane
(@Amandieemac) reported
@StephCatherine3 @Rogers Hey Stephanie! I work for @TELUS and If you want a reliable network and award winning customer service. Give me a call tomorrow and we can discuss some options - 905-875-1882 :)
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Joshua Rem
(@joshua_rem) reported
@punditclass I'm on Telus and had no issues. I was pretty much the only guy at work who had a good day because most of the rest of the guys use company phones on Rogers.
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Sparkle Love
(@Sparkle_Love12) reported
@RogersHelps Please let us know how we will be compensated? We need better priced plans. This is not good @TELUS help us!
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Bill Oakman
(@billoakman) reported
@RobOakman @TELUS Look into Virgin Internet. They use the Bell network (essentially Vibe) but at a much reduced price. I have been using them for over 2 years. It was even installed by a Bell technician.
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Amanda MacFarlane
(@Amandieemac) reported
@TIFFable Hey Paul I work for @TELUS and If you want a reliable network and award winning customer service. Give me a call tomorrow and we can discuss some options - 905-875-1882 :)
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Amanda MacFarlane
(@Amandieemac) reported
@Slick__Nik Hey Nikki! I work for @TELUS and If you want a reliable network and award winning customer service. Give me a call tomorrow and we can discuss some options - 905-875-1882 :)
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DON’T DM ME 🙅🏾♀️/ GlowingGhanaian✨| 🇬🇭♌️🦁
(@RealGhanaian) reported
Ayo @Rogers take a lesson from @TELUS when they had an outage a couple of years ago they gave their customers $10 off their bill