Telus Outage Report in Cowichan Station, British Columbia
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Cowichan Station, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Cowichan Station and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 12: Problems at Telus
Telus is having issues since 10:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (47%)
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Phone (28%)
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Wi-fi (10%)
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TV (6%)
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E-mail (5%)
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Total Blackout (4%)
Live Outage Map Near Cowichan Station, British Columbia
The most recent Telus outage reports came from the following cities: Duncan.
| City | Problem Type | Report Time |
|---|---|---|
 Duncan |
Wi-fi | |
| Duncan |
Phone | |
| Duncan |
Phone | |
| Duncan |
Internet | |
| Duncan |
Phone | |
| Duncan |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Cowichan Station, British Columbia
Latest outage, problems and issue reports in Cowichan Station and nearby locations:
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Tess van Straaten
(@tessvanstraaten) reported
from
Mill Bay, British Columbia
@racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!
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Mike Richter
(@mrichter37) reported
from
Mill Bay, British Columbia
@Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS
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Sue Stroud she/her 🍊❤️💪🏼
(@suestroud) reported
from
Central Saanich, British Columbia
@mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.
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Ian holt
(@holtyny) reported
from
Brentwood Bay, British Columbia
@TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...
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Bryce
(@Brycer79) reported
from
North Cowichan, British Columbia
My Shaw contract is up and I’m moving, new home can get Shaw fibre service. Disappointed that @Shaw will give me a deal to keep standard service but not fibre... may have to go with @Telus
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Sue Stroud she/her 🍊❤️💪🏼
(@suestroud) reported
from
Central Saanich, British Columbia
@PeninsulaNews Who cares? We already know as daily consumers how bad Telus is. They apologized. BCLibs need to find something useful to do.
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Brandan
(@brandanCiccone) reported
from
Cowichan Station, British Columbia
@TELUSsupport good afternoon! I recently got Telus Security and need some help paying the bill, I assumed it was bundled in with my satellite and phone bill
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Dave Morse
(@Langfordman) reported
from
North Cowichan, British Columbia
So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice
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Karina Halle (on hiatus)
(@MetalBlonde) reported
from
Ganges, British Columbia
We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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🇨🇦Daddy🏳️🌈{He/Him/His}
(@Canadian911Guy) reported
PS: @TELUS SUCKS!!
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Seculink Surveillance
(@seculink) reported
3G 4G Network via Nano SIM Card (AT&T, Sprint, Verizon in the US, and Bell, Rogers, Telus in Canada)
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Jeremy Peter
(@jeremyfornow) reported
1/2 Hey @TELUSsupport @TELUS - pretty disappointing way to start my service after coming back to you. Received my first bill with my plans not reflecting the promotions I ordered ($50 too much), spent over an hour on chat to fix it.
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Hannah
(@unoriginaltimes) reported
@TELUSsupport Hey Telus my co workers who have Telus as their cell phone provider don't have phone service at all. We're in La Crete Alberta. What's going on?
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Yeetin Boomer Actual
(@Yeetin_Boomer) reported
@koodo Well, you see, a BETTER provider has offered the normal people solution: Phone on contract with no need of "deposit". So much for telus client since 2003. This should have been the first AND ONLY option, new phone or year old from release. Take note, people.
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emily lauralai. #BLM
(@emilylauralai) reported
@TELUSsupport just wondering if the calls I’m getting are legit. 866 number, I answer, long pause, I’m about to hang up, I barely make out that they’re with telus and they hang up. This has happened twice today, what’s going on?
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Brodie Friesen
(@Brodie_Friesen) reported
@the_sheep5 @gypsd77 Good point, Windscribe works too. Was going to make a VPN because they blocked Snapchat, and to profit, but turns out I’m on a closed network at home because Telus is stupid…
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Tobin Elliott - Horror Guy
(@TheHorrorGuy91) reported
I worked for @TELUS for 19 years. I'm not naïve enough to think this isn't also a @SamsungCanada problem, but no one is giving me anything other than "wait" or, even worse, I'm being ignored. This would not have been acceptable when I was in their customer service department.
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Pandu Ramadan
(@kamanylon) reported
@TELUS @TELUSsupport I haven't been receiving any payment about my hours of work on your project and also you never reply my email about my report yet still giving me update about your project. So please give me explanation about this situation
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𝑍𝑎𝑘 𝐵. 𝑀𝑐𝐿𝑎𝑐ℎ𝑙𝑎𝑛
(@ZakMcLachlan) reported
What if this happens to a small business owner who is struggling to just keep their doors open after nearly 2 years of Covid shutdowns and supply chain issues? They would have to pony up and pay the ridiculous charge just to keep their point of sale program online, right @TELUS?