Telus

Telus Outage Report in Cowichan Station, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Cowichan Station, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Cowichan Station and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Cowichan Station, British Columbia 02/25/2026 10:25

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near Cowichan Station, British Columbia

The most recent Telus outage reports came from the following cities: Duncan.

Loading map, please wait...
City Problem Type Report Time
CanadaDuncan Wi-fi
CanadaDuncan Phone
CanadaDuncan Phone
CanadaDuncan Internet
CanadaDuncan Phone
CanadaDuncan Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Cowichan Station, British Columbia

Latest outage, problems and issue reports in Cowichan Station and nearby locations:

  • MetalBlonde Karina Halle (on hiatus) (@MetalBlonde) reported from Ganges, British Columbia

    We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K

  • holtyny Ian holt (@holtyny) reported from Brentwood Bay, British Columbia

    @TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...

  • tessvanstraaten Tess van Straaten (@tessvanstraaten) reported from Mill Bay, British Columbia

    @racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!

  • Brycer79 Bryce (@Brycer79) reported from North Cowichan, British Columbia

    My Shaw contract is up and I’m moving, new home can get Shaw fibre service. Disappointed that @Shaw will give me a deal to keep standard service but not fibre... may have to go with @Telus

  • brandanCiccone Brandan (@brandanCiccone) reported from Cowichan Station, British Columbia

    @TELUSsupport good afternoon! I recently got Telus Security and need some help paying the bill, I assumed it was bundled in with my satellite and phone bill

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS

  • Langfordman Dave Morse (@Langfordman) reported from North Cowichan, British Columbia

    So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice

  • MetalBlonde Karina “Determined Synth Music Plays” Halle (@MetalBlonde) reported from Ganges, British Columbia

    The excuses she gave me were pretty stupid IMO. I have concerns but they weren’t enough for her. That’s what I get for using Telus Health. Luckily my own doctor, who is on the mainland, will arrange for it if I ask (he’s also the one who told me to get a hysterectomy which is 🙌🏻)

  • suestroud Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia

    @mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.

  • suestroud Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia

    @PeninsulaNews Who cares? We already know as daily consumers how bad Telus is. They apologized. BCLibs need to find something useful to do.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Canadian_Guano Nobody's Fool (@Canadian_Guano) reported

    Sure glad I'm not a @TELUS fiber customer. Absolute brutal job they did to my neighbors place. Has no phone, TV, or Internet & they gave him a bill. Then there is the mess they left. Looked like amateur hour. Shaw is getting a call Monday he said.

  • kartieekay akinchan (@kartieekay) reported

    @TELUS the internet connection of my account number 6032827901 is not setup on my new location despite booking 10 days. The internet service is also slow in the new location. Can you think of moving to new locations without internet ??

  • AwesomeEcks AwesomeEcks (@AwesomeEcks) reported

    I’m sure this Telus guy hates my guts. Won’t settle for the router in the living room because ain’t no way I’m running another 50ft Ethernet cable to my studio lol only problem is there is like 5-6 cat lines in this condo and he’s having a ***** finding it. I owe this dude a beer

  • dandoozled dan (@dandoozled) reported

    Yo, #yyc Who’s giving the better deal / service for home internet these days? My @TELUS contract is up and I’m thinking about jumping to @ShawInfo or maybe a smaller reseller.

  • marshmorrigan Moth (@marshmorrigan) reported

    @noellakondo UGH what ******** that’s awful. I dealt with some fraud stuff for customers when I worked for Telus, that’s never fun. I hope they can get this all sorted for you and maybe even give you a discount or something for the trouble 😬

  • kartieekay akinchan (@kartieekay) reported

    @TELUSsupport the internet connection of my account number 6032827901 is not setup on my new location despite booking 10 days. The internet service is also slow in the new location. Can you think of moving to new locations without internet @TELUS

  • JonJacobs25 Two Dose Jonny (@JonJacobs25) reported

    @edmontonjournal @TELUS Ummm. Sponsored news seems like a bad idea.

  • StephenKalil Stephen Kalil (@StephenKalil) reported

    Currently having the WORST customer service experience with @Telus customer service & @TELUSsupport. Utterly trrrrrrrrrble. Seems impossible to talk to someone in CDA who can actually help me. why?

  • _valeriei Dr. Valerie Irvine (she/her) (@_valeriei) reported

    @davemccr @Bell @Bell_Support Yeah, but I’ve been happy with the actual phone/network service & I wasn’t when UVic was on Rogers. I live by a hill that mucks up service on Rogers & there was always a blackout spot driving to campus on Rogers. A colleague wants to return to Bell ASAP. Not into gamble w/ TELUS

  • jam_etc jess a. m. 🌿 (@jam_etc) reported

    but then I leared something interesting- the main phone service providers all are under-cutting eachother under the table with offshoot providers like Telus has something called "Public mobile", shaw has "Freedom mobile"- VASTLY cheaper plans at a minor speed cut