Telus

Telus Outage Report in Cowichan Station, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Cowichan Station, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Cowichan Station and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Cowichan Station, British Columbia 12/10/2025 15:10

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (52%)

    Internet (52%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Cowichan Station, British Columbia

The most recent Telus outage reports came from the following cities: Duncan and Shawnigan Lake.

Loading map, please wait...
City Problem Type Report Time
CanadaDuncan Phone
CanadaDuncan Internet
CanadaDuncan TV
CanadaShawnigan Lake Phone
CanadaDuncan Internet
CanadaDuncan Phone

Community Discussion

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Telus Issues Reports Near Cowichan Station, British Columbia

Latest outage, problems and issue reports in Cowichan Station and nearby locations:

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS

  • Brycer79 Bryce (@Brycer79) reported from North Cowichan, British Columbia

    My Shaw contract is up and I’m moving, new home can get Shaw fibre service. Disappointed that @Shaw will give me a deal to keep standard service but not fibre... may have to go with @Telus

  • MetalBlonde Karina “Determined Synth Music Plays” Halle (@MetalBlonde) reported from Ganges, British Columbia

    The excuses she gave me were pretty stupid IMO. I have concerns but they weren’t enough for her. That’s what I get for using Telus Health. Luckily my own doctor, who is on the mainland, will arrange for it if I ask (he’s also the one who told me to get a hysterectomy which is 🙌🏻)

  • tessvanstraaten Tess van Straaten (@tessvanstraaten) reported from Mill Bay, British Columbia

    @racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!

  • suestroud Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia

    @mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.

  • Langfordman Dave Morse (@Langfordman) reported from North Cowichan, British Columbia

    So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice

  • MetalBlonde Karina Halle (on hiatus) (@MetalBlonde) reported from Ganges, British Columbia

    We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K

  • holtyny Ian holt (@holtyny) reported from Brentwood Bay, British Columbia

    @TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...

  • brandanCiccone Brandan (@brandanCiccone) reported from Cowichan Station, British Columbia

    @TELUSsupport good afternoon! I recently got Telus Security and need some help paying the bill, I assumed it was bundled in with my satellite and phone bill

  • suestroud Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia

    @PeninsulaNews Who cares? We already know as daily consumers how bad Telus is. They apologized. BCLibs need to find something useful to do.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Harleydadd Harley don't play that! (@Harleydadd) reported

    @Rogers can burn to the ground, I STILL would never use @TELUS again! #FkTelus

  • SeeKyleRunNGun Sunshine Actual (The Unacceptable) (@SeeKyleRunNGun) reported

    @ShellyUrquhart Try TELUS. Much better service. No outages

  • GEcho1967 GhostEcho1967 (@GEcho1967) reported

    @TWilsonOttawa Thing is, Bell and Telus are just as bad. Many others are just licensing use of their networks. So.. I'd say, have a back up pay-as-you-go on a different network than your main. Always keep cash on hand. Trudeau hates not tracking our purchases.

  • kvlovely19 Sleepless in YYC🇨🇦🇬🇧🇸🇦🇺🇸 (@kvlovely19) reported

    @SuperStripers Wonder if Telus Mobility did that 12 years ago when they had a service outage for customers accounts. No one could renew, cancel, top up pay and talk accounts, nothing. For 10 days.

  • TheAdamBaum Adam JK (@TheAdamBaum) reported

    @telus your new customer service people suck, I try to be polite to the people calling to try and sell me stuff I dont need but when they hang up mid convo the second after I mention Im not responsible for services in my home, I get even MORE pissed off that you waste my time

  • HSmythe10 Hank Smythe 🇺🇦 (@HSmythe10) reported

    @TWilsonOttawa Great talk with @TELUS on your earlier release eh! @FP_Champagne, Guess that explains Telus vulture ads trying to steal Rogers customers mid outage.

  • foamy999 foamy suds (@foamy999) reported

    Telus is the lowest of lows, maybe Rogers is almost equivalent. But still, Telus has so many problems and charges so much for terrible service that it feels like a scam organization. No accountability either.

  • KBtheSafetyGuy The Safety Guy (@KBtheSafetyGuy) reported

    @ShaneWenzel Only if they want their stock to drop like a rock and their customer base shifting to Bell and Telus. There will be more.

  • ycrepeau Yanik Crépeau 🎗 🇺🇦 (@ycrepeau) reported

    @jimmio92 @Frankenstein68 In some area, Rogers is the only provider. So, Bell and Telus use Rogers antennas to serve their own clients. In such a region, absolutely no cellular service from any companies.

  • DavidShawn6488 Bassman (@DavidShawn6488) reported

    @AlloccaMirella There are others like Telus but yes that’s the problem it’s always the peace’s of **** in government and why in Canada your Cell is so expensive not enough competition