Telus Outage Report in Cowichan Station, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Cowichan Station, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Cowichan Station and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (22%)
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Wi-fi (10%)
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TV (7%)
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E-mail (5%)
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Total Blackout (5%)
Live Outage Map Near Cowichan Station, British Columbia
The most recent Telus outage reports came from the following cities: Duncan.
| City | Problem Type | Report Time |
|---|---|---|
 Duncan |
Internet | |
| Duncan |
Wi-fi | |
| Duncan |
Phone | |
| Duncan |
Phone | |
| Duncan |
Internet | |
| Duncan |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Cowichan Station, British Columbia
Latest outage, problems and issue reports in Cowichan Station and nearby locations:
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Dave Morse
(@Langfordman) reported
from
North Cowichan, British Columbia
So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice
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Mike Richter
(@mrichter37) reported
from
Mill Bay, British Columbia
@Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS
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Karina Halle (on hiatus)
(@MetalBlonde) reported
from
Ganges, British Columbia
We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K
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Bryce
(@Brycer79) reported
from
North Cowichan, British Columbia
My Shaw contract is up and I’m moving, new home can get Shaw fibre service. Disappointed that @Shaw will give me a deal to keep standard service but not fibre... may have to go with @Telus
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Tess van Straaten
(@tessvanstraaten) reported
from
Mill Bay, British Columbia
@racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!
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Ian holt
(@holtyny) reported
from
Brentwood Bay, British Columbia
@TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Northern500
(@northern500) reported
@GasPriceWizard I can tell you it’s not just Bell. Telus is just as bad, if not worse. They don’t make any money on the old cable plant anymore so are extremely reluctant to spend any money on it.
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barrypartington
(@theflatlands) reported
... than I do about my own damn phone bill. I'm also curious to know how Telus will be net zero while selling phones that are made from petroleum. Will your smartphones be made from ****, or how will that work in achieving net zero and saving the planet?
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GlowingGhanaian✨| 🇬🇭♌️🦁
(@RealGhanaian) reported
@RogersHelps I need to cancel the recent HUP that I did so I can transfer my line to Telus please
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Dividend Junkie
(@JamesDo77773162) reported
@DividendKingTSX I am a Telus customer phone, internet, and TV and they have terrible customer service. But the best phone reception Barr none. I got frustrated years ago with their customer and switched providers. I went through two other companies before going back to Telus.
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Diana Riley-Casanova
(@g6kgxcn47d) reported
@TELUS I called telus yesterday at 13:13. I got off the phone at 18:30. Issues not resolved and made even worse! How can I speak to an actual manager? I don’t want more people apologising but not able to fix the issue. How can I speak to a manager????
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Ryan Zawalsky
(@RZawalsky) reported
@TELUSsupport Been trying for 2 days now to transfer my mobile number off telus, and unable to contact support (because contact center is closed in the middle of the week) to see if the internal porting issues have been resolved
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bbcrzyfan
(@bbcrzyfan) reported
@CHEK_News i'm furious. I checked this am for outages, found nothing. Finally had a Police Wellness check done on my 85 yr old Mom who has Nothing but a landline. Telus knew since last night there were problems
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Hemant
(@Hemant73195819) reported
@TELUS worst customer service, scheduled a callback person called transferred me to a different department . Waited for over 20 minutes with no avail. I don't understand the reason of scheduling a callback
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kyle
(@kyle40849638) reported
@TELUS Hey, how the heck am I supposed to get help with my Telus EPP account. I’ve been on hold for 3+ hours, 3-days in a row. If I call the main line and they won’t help me because EPP. What gives?
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Commissioner Miner
(@fanCRTCProfling) reported
@FRPC_FRPC Reminds me of the wireless code (if I recall right). Was a fight about the word "customer versus consumer". Audience encompasses all for the Bell/Rogers/Telus/Videotron AdTech industry, not necessarily broadcast objectives... IMO, off the top of my head.