Telus outages and service status in Cowichan Station, British Columbia
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around Cowichan Station, including 0 direct reports.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Cowichan Station, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Cowichan Station, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Cowichan Station, British Columbia
The most recent Telus outage reports came from the following cities: Duncan.
| City | Problem Type | Report Time |
|---|---|---|
 Duncan
|
Internet | 1 month ago |
|
Duncan
|
Phone | 1 month ago |
|
Duncan
|
Phone | 1 month ago |
|
Duncan
|
Internet | 2 months ago |
|
Duncan
|
Internet | 2 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Cowichan Station, British Columbia
Latest outage, problems and issue reports in Cowichan Station and nearby locations:
-
Bryce (@Brycer79) reported from North Cowichan, British ColumbiaMy Shaw contract is up and I’m moving, new home can get Shaw fibre service. Disappointed that @Shaw will give me a deal to keep standard service but not fibre... may have to go with @Telus
-
Ian holt (@holtyny) reported from Brentwood Bay, British Columbia@TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...
-
Tess van Straaten (@tessvanstraaten) reported from Mill Bay, British Columbia@racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!
-
Karina Halle (on hiatus) (@MetalBlonde) reported from Ganges, British ColumbiaWe’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K
-
Karina “Determined Synth Music Plays” Halle (@MetalBlonde) reported from Ganges, British ColumbiaThe excuses she gave me were pretty stupid IMO. I have concerns but they weren’t enough for her. That’s what I get for using Telus Health. Luckily my own doctor, who is on the mainland, will arrange for it if I ask (he’s also the one who told me to get a hysterectomy which is 🙌🏻)
-
Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia@PeninsulaNews Who cares? We already know as daily consumers how bad Telus is. They apologized. BCLibs need to find something useful to do.
-
Dave Morse (@Langfordman) reported from North Cowichan, British ColumbiaSo I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice
-
Brandan (@brandanCiccone) reported from Cowichan Station, British Columbia@TELUSsupport good afternoon! I recently got Telus Security and need some help paying the bill, I assumed it was bundled in with my satellite and phone bill
-
Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia@mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.
-
Mike Richter (@mrichter37) reported from Mill Bay, British Columbia@Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS
Telus Issues Reports
Latest outage, problems and issue reports in social media:
-
Dale Alton (@DaleAlton5) reported@JonSedore HOW SOON WE FORGET The data breach involving Telus Digital in March 2026. Telus Digital confirmed investigating a cybersecurity incident March 12, 2026. The breach involved unauthorized access over several months prior (possibly undetected since late 2025). The hackers stole a massive amount of data—up to around 1 petabyte (700+ terabytes according to some reports). This included customer records, call-center recordings, personally identifiable information from multiple clients, source code, If you're a Telus customer , consider steps like changing passwords or enabling monitoring for identity theft.
-
🇨🇦BASSASSASSIN🇨🇦 (@joe42071) reported@TELUS @TELUSsupport why does your network suck *** the last 4 days? Please don’t respond with “restart your phone” or “have you called Telus support”
-
matt (@ekcollapse) reported@Grochowa2 @xghostnotesx calling Telus customer service and using AI to give myself a ruthless Glaswegian accent Gie-in it laldy!
-
Indubitably Tho (@IndubitablyTho) reported@sarkonakj Telus and Rogers have been outsourcing help desk offshore for years. With Shaw, support was 'local' - can't count the number of times I talked to Nanaimo, or Winnipeg.
-
Sandilou2u (@sandilou2u) reported@peternowak I called Telus support a few months back and could hear a rooster ****-a-doodle-doing in the background.
-
Shea Fairbanks (@shea_fairbanks1) reported@TELUS you are scumbags. Make your ******* internet work. I’d probably have better service in the middle of the ocean.
-
Raven (@Sharisraven) reported@cbc @aptn Telus hack has destroyed my life work and @telus is negligent in response. Help please
-
Vance Yung (@VanceYung_73) reported@AmazingZoltan There is a common theme with piss-poor customer service and tech companies over the last decade. Bell, Telus, Rogers, Adobe. Also a common theme regarding the CSR on the other side of the phone call.
-
Vancouver Island Guy 🌊 (@VanIsleInvestor) reported$T.to Telus BNN - Telus reported its first-quarter profit fell compared with a year ago as its revenue also edged lower. The company says it earned a profit attributable to common shareholders of $136 million or nine cents per share for the quarter ended March 31. The results compared with a profit of $321 million or 21 cents per share in the same quarter last year. Operating revenue and other income totalled $5.01 billion, down from $5.06 billion a year earlier. The results came as Telus says its total telecom subscriber connections for the quarter rose to 17.7 million, up from 16.7 million in the first quarter of 2025. On an adjusted basis, Telus says it earned 23 cents per share in its latest quarter compared with an adjusted profit of 26 cents per share a year earlier.
-
PG Lee🇨🇦🍺 (@PG_Lee_80s_Baby) reportedWonder if Telus is down? Or I just didn’t pay my bill in time?