Telus

Telus Outage Report in Cowichan Station, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Cowichan Station, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Cowichan Station and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Cowichan Station, British Columbia 09/13/2025 22:20

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (52%)

    Internet (52%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. TV (6%)

    TV (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Live Outage Map Near Cowichan Station, British Columbia

The most recent Telus outage reports came from the following cities: Duncan.

Loading map, please wait...
City Problem Type Report Time
CanadaDuncan Phone
CanadaDuncan TV
CanadaDuncan Phone
CanadaDuncan Internet
CanadaDuncan TV
CanadaDuncan Phone

Community Discussion

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Telus Issues Reports Near Cowichan Station, British Columbia

Latest outage, problems and issue reports in Cowichan Station and nearby locations:

  • tessvanstraaten Tess van Straaten (@tessvanstraaten) reported from Mill Bay, British Columbia

    @racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS

  • Brycer79 Bryce (@Brycer79) reported from North Cowichan, British Columbia

    My Shaw contract is up and I’m moving, new home can get Shaw fibre service. Disappointed that @Shaw will give me a deal to keep standard service but not fibre... may have to go with @Telus

  • holtyny Ian holt (@holtyny) reported from Brentwood Bay, British Columbia

    @TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...

  • Langfordman Dave Morse (@Langfordman) reported from North Cowichan, British Columbia

    So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice

  • MetalBlonde Karina Halle (on hiatus) (@MetalBlonde) reported from Ganges, British Columbia

    We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • tHeBlObiNc Hugh Armstrong (@tHeBlObiNc) reported

    @Bratt_world sad to say, but telus is probably far superior then any other service provider.

  • Dani_emmett Danielle Emmett (@Dani_emmett) reported

    @GlobalCalgary please look into third party scams charging phone bills despite never signing up for the app? @TELUS is allowing this to happen and provides no recourse. Apparently Soccer Club Live (never hear of - no one answers or calls back). It’s a scam. Telus super rude too.

  • mediamorphis Dwayne Winseck (@mediamorphis) reported

    ebox & Distributel & Videotron bought VMedia. And this is why the TPIA regime will not do what #Shaw's lawyer claims it will do--ie. help Videotron bundle & compete hard w/ Telus--& this whole line of argument seems like a big distraction. 4/

  • alexposadzki Alexandra Posadzki (@alexposadzki) reported

    Next witness for the commissioner is a mortgage broker named Nimesh Chauhan, who is a Koodo (Telus) customer that decided not to switch to Freedom on account of the proposed merger.

  • yezzzurp 𝙭𝙚𝙣𝙤𝙢𝙤𝙧𝙥𝙝 (@yezzzurp) reported

    @3squilax Literally terrible. I already notice the difference in speed and signal strength w/ Telus.

  • TELUSsupport TELUS Support (@TELUSsupport) reported

    @nutsofamily Hi Peter, sorry for the inconveniences, there was an issue with the TELUS Connect app which are now resolved.

  • Salllllya Salllly (@Salllllya) reported

    Telus internet still down in Burnaby for 3 days.@TELUSsupport

  • theBianca_B Bianca B (@theBianca_B) reported

    @rtalalay @TELUS I hate it when big corporations take advantage of something that the small companies wanted. **** capitalism!!

  • GregPanio TheGame789 (@GregPanio) reported

    @TELUS installed the telus home security system and have regretted it ever since!!! Cameras don't regularly work, can't look up footage and now I'm stuck with this **** for 2 ******* years!!!

  • donmartiann Don Martian (@donmartiann) reported

    @Shawhelp yeah okay its been a almost two days... Been patient enough. My neighbors have Telus and someone else has Bell they still have internet. Im cancelling and anyone else who’s affected I suggest you do the same. Worst customer service can’t even speak to an operator on the phone