Telus Outage Report in Cowichan Station, British Columbia

Problems in the last 24 hours in Cowichan Station, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Cowichan Station, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (48%)
• Phone (23%)
• Wi-fi (12%)
• TV (7%)
• E-mail (5%)
• Total Blackout (4%)

Live Outage Map Near Cowichan Station, British Columbia

The most recent Telus outage reports came from the following cities: Duncan.

City	Problem Type	Report Time
Duncan	Internet	7 days ago
Duncan	Phone	8 days ago
Duncan	Phone	9 days ago
Duncan	Internet	21 days ago
Duncan	Internet	1 month ago
Duncan	Wi-fi	2 months ago

Community Discussion

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Telus Issues Reports Near Cowichan Station, British Columbia

Latest outage, problems and issue reports in Cowichan Station and nearby locations:

• 
  Mike Richter (@mrichter37) reported 3 minutes ago from Mill Bay, British Columbia

  @Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS

• 
  Tess van Straaten (@tessvanstraaten) reported 8 minutes ago from Mill Bay, British Columbia

  @racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!

• 
  Ian holt (@holtyny) reported 9 minutes ago from Brentwood Bay, British Columbia

  @TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...

• 
  Bryce (@Brycer79) reported 23 minutes ago from North Cowichan, British Columbia

  My Shaw contract is up and I’m moving, new home can get Shaw fibre service. Disappointed that @Shaw will give me a deal to keep standard service but not fibre... may have to go with @Telus

• 
  Karina Halle (on hiatus) (@MetalBlonde) reported 42 minutes ago from Ganges, British Columbia

  We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K

• 
  Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported 43 minutes ago from Central Saanich, British Columbia

  @mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.

• 
  Dave Morse (@Langfordman) reported 44 minutes ago from North Cowichan, British Columbia

  So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Joe Martin (@jamthefed) reported 1 minute ago

  @PrimeBane Telus fibre support is so messed up. There is such a disconnect from regular support and the fibre group

• 
  jd duke 71 (@45meduim71) reported 2 minutes ago

  Despite telus killing all my home services which is a bad choice for sooooo many reasons I hope u staff all have a marry Christmas and safe new year and that I have a new job soon

• 
  Controversal⚡️ (@Killjoy_owo) reported 6 minutes ago

  Ofc @TELUS decides to go down the day I get my ps5

• 
  tashie macapagal (@tashie13) reported 14 minutes ago

  @TELUS @TELUSsupport Watching WW84 and the movie keeps freezing. Not having internet problems as my other devices are working fine. Disappointed.. annoying watching with all the freezing especially if I'm paying $30.

• 
  Kathryn Orr (@kcorr54) reported 14 minutes ago

  @telus still airing crap ads. Torture films on Christmas.

• 
  RobCapitalRegion 🇨🇦🇩🇪🇪🇸 (@RobRegion) reported 15 minutes ago

  @ChrisLaBossiere @Shawhelp @TELUS Same since March w Shaw and Telus is no different. The problem is, there is no regulation (and I’m not suggesting a regulated solution) for what they do on the retail side. They can sell you whatever speed or channel they want. If they don’t deliver there is no recourse at all.

• 
  Capt Anth of the Galactic Federation (@CaptAnth) reported 15 minutes ago

  I won’t be renting a movie off of @TELUS again. #WW84 has buffering issues every few minutes and seconds.

• 
  Peggy {HGG} 🎮🇨🇦 (@_Ophelia_Payne) reported 19 minutes ago

  @TELUS are there issues watching wonder woman 84 on optik today? Flicking black, freezing for a few seconds at a time. Had to restart 2 times so far. Expected more for my $30 rental @TELUSsupport

• 
  Catherine Schreiber🇨🇦 (@cdschreiber64) reported 21 minutes ago

  @TELUS this is embarrassing. We order a Christmas movie on Christmas day and it doesn't work? Seriously?

• 
  Lexa Hobenshield (@LexaHobenshield) reported 22 minutes ago from Anmore, British Columbia

  @TELUS you need to do better! I watch on average one movie per year... it continues to freeze intermittently. To contact you for support (and wait for a response) is something I don’t have time for. I expect more for what I spend with you! #dobetter #customerservicematters