Telus Outage Report in Cowichan Station, British Columbia
Problems detected
Users are reporting problems related to: internet, phone and tv.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Cowichan Station, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Cowichan Station and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 19: Problems at Telus
Telus is having issues since 09:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (52%)
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Phone (23%)
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TV (9%)
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Wi-fi (8%)
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Total Blackout (5%)
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E-mail (3%)
Live Outage Map Near Cowichan Station, British Columbia
The most recent Telus outage reports came from the following cities: North Saanich, Saanichton and Duncan.
| City | Problem Type | Report Time |
|---|---|---|
 North Saanich |
Internet | |
| North Saanich |
Internet | |
| Saanichton |
Internet | |
| Saanichton |
TV | |
| Duncan |
TV | |
| Duncan |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Cowichan Station, British Columbia
Latest outage, problems and issue reports in Cowichan Station and nearby locations:
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Mike Richter
(@mrichter37) reported
from
Mill Bay, British Columbia
@Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS
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Ian holt
(@holtyny) reported
from
Brentwood Bay, British Columbia
@TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...
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Bryce
(@Brycer79) reported
from
North Cowichan, British Columbia
My Shaw contract is up and I’m moving, new home can get Shaw fibre service. Disappointed that @Shaw will give me a deal to keep standard service but not fibre... may have to go with @Telus
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Dave Morse
(@Langfordman) reported
from
North Cowichan, British Columbia
So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice
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Tess van Straaten
(@tessvanstraaten) reported
from
Mill Bay, British Columbia
@racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Randy Lahey
(@RandyLa12841752) reported
@midwifek @MrAhmednurAli Ok but you can jump to bell or Telus. What do you do when your OHIP sucks?
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Ismail SAHIL
(@ismailsahil_) reported
@MobileSyrup I have tested both Telus and Bell worse service this can happen to any network
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Silvana
(@silvanakingsl) reported
@davidcheyne We know this was something nefarious. I know this was practice run for what is coming. Like you said I am sure it will be telus, Bell next, this is bigger than just a regular outage. Rogers is owned by Blackrock and Vanguard what does that tell you?
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The Original Engrumpled Curmudgeon 🇺🇦 💉💉💉💉
(@TheEngrumpled) reported
@krushowy @TorontoStar Get with the picture. They are not meeting to fix the system they are meeting to put a final nail in it's coffin so that companies like Telus Health and US style HMOs can take over.
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Marie Boyce
(@MarieBoyce7) reported
@scott_robb @Kirsten_Hume Pretty sure she’s referring to the lack of choice in Canada. If that happened in the States it wouldn’t shut down their economy for over 24 hours… We have Rogers and basically Telus. One goes down and it’s pretty much 50% of Canada goes down with it..
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PragmaticFact
(@fact_factoid) reported
@Knightborg @RosaJSaba @TorontoStar That still doesn't solve the issue of failures; in fact, smaller, less funded providers may have lower up time - this was my experience with TPIA providers. It also doesn't address the issue with upstream carriers like Bell, Rogers, Telus, etc. if they fail, everything goes.
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David A. Joseph Baker
(@davidajoebaker) reported
Rogers what happened? I can see a lot of people switching to Telus. Very bad.
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daftJackal
(@daftJackal) reported
@MobileSyrup No, I'm not changing anything. *BUT*, my setup already has cross-carrier redundancy. When Rogers went out, I simply tethered to my Telus service.
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allison
(@alliedance10) reported
@jjhorgan How about you do your hob here without screwing Dr’s and handing a private corp (telus) our health dollars. Do your job, stop outsourcing and blaming others. Good grief this @bcndp is bad at this
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Benjamin
(@Deceptiquan1) reported
@MobileSyrup I was already planning to switch to Telus when my Fido contract is up in Dec, I've been dealing with poor cell signal in my office for the last 2 years so the recent outage was just happenstance