Telus Outage Report in Cowichan Station, British Columbia
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Cowichan Station, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Cowichan Station and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 09: Problems at Telus
Telus is having issues since 08:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (50%)
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Phone (21%)
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Wi-fi (11%)
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TV (7%)
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E-mail (6%)
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Total Blackout (5%)
Live Outage Map Near Cowichan Station, British Columbia
The most recent Telus outage reports came from the following cities: Duncan.
| City | Problem Type | Report Time |
|---|---|---|
 Duncan |
Internet | |
| Duncan |
Wi-fi | |
| Duncan |
Phone | |
| Duncan |
Phone | |
| Duncan |
Internet | |
| Duncan |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Cowichan Station, British Columbia
Latest outage, problems and issue reports in Cowichan Station and nearby locations:
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Sue Stroud she/her 🍊❤️💪🏼
(@suestroud) reported
from
Central Saanich, British Columbia
@mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.
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Dave Morse
(@Langfordman) reported
from
North Cowichan, British Columbia
So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice
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Tess van Straaten
(@tessvanstraaten) reported
from
Mill Bay, British Columbia
@racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!
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Bryce
(@Brycer79) reported
from
North Cowichan, British Columbia
My Shaw contract is up and I’m moving, new home can get Shaw fibre service. Disappointed that @Shaw will give me a deal to keep standard service but not fibre... may have to go with @Telus
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Ian holt
(@holtyny) reported
from
Brentwood Bay, British Columbia
@TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...
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Mike Richter
(@mrichter37) reported
from
Mill Bay, British Columbia
@Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS
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Karina Halle (on hiatus)
(@MetalBlonde) reported
from
Ganges, British Columbia
We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Lizzie
(@thinlizzie2015) reported
Just drove down to AL after visiting Telus to make sure my phone would unlimited data would work. An hour after crossing border Telus blocked my wifi leaving me in an ice storm with no calling, no texting and later no GPS. I called then from a hotel phone but they said too bad.
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Archie Debunker
(@ArcheeDebunker) reported
@CailinasEirinn @TELUS A captive customer. So sorry. Competition is not available. So Telus wields market power in this case (and in similar cases).
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Wendy 🇨🇦
(@perfectrose2011) reported
Re: #BCStorm Just now attempted to call two different Long Distance numbers: one in Washington State and the other in California. With both calls, heard, "That number is not in service." Called the operator for BC Telephone (Telus) and they said many are calling him with the same
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Jane Harris
(@canadawrite2) reported
So I am spending Christmas Eve explaining to #Telus escalation that I am not paying fees to cancel a service that was never hooked up. @TELUS
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Michael Hallett
(@Hallettmortgage) reported
@TELUSsupport @TELUS your fibre optic network installed in my neighborhood has been extremely unreliable since being installed early November. Even with numerous attempts from a very customer focused employee has not resolved the problem. I would never recommend it to anyone.
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TELUS Support
(@TELUSsupport) reported
@sridhar249 Hi Sridhar - This is a valid TELUS number, however with the rise of caller ID spoofing, Please ensure that you do not give any credit information over the phone. Our team members will never ask you to provide any credit info.
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))) Botrax (((
(@Botrax) reported
@TELUS Just had a pressure tactic Telus rep at my door during supper on Christmas eve. What ******** is wrong with you?
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Patrick Walls
(@patrickortwo) reported
@TELUS Uhhhh… how do I cancel? I’ve been trying, on the app, online, calling… I’ll keep trying to call. But so far, so impossible
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TELUS Support
(@TELUSsupport) reported
@ghFive Unfortunately, there are currently no methods to prevent Call Display spoofing. Please note that TELUS will never call you asking for credit information.
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Lindsay William-Ross ✨
(@SquashBlossom) reported
@Thuncher If you have Telus you can turn on Call Control, eliminates the problem entirely! It was so bad I couldn’t stand it either, it’s insidious and invasive.