Telus outages and service status in Cowichan Station, British Columbia
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Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around Cowichan Station, including 0 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- Internet (50%)
- Phone (50%)
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Cowichan Station, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Cowichan Station, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Cowichan Station, British Columbia
The most recent Telus outage reports came from the following cities: Duncan.
| City | Problem Type | Report Time |
|---|---|---|
 Duncan
|
Internet | 12 days ago |
|
Duncan
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Phone | 14 days ago |
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Duncan
|
Phone | 15 days ago |
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Duncan
|
Internet | 27 days ago |
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Duncan
|
Internet | 1 month ago |
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Duncan
|
Wi-fi | 2 months ago |
Community Discussion
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Telus Issues Reports Near Cowichan Station, British Columbia
Latest outage, problems and issue reports in Cowichan Station and nearby locations:
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Bryce (@Brycer79) reported from North Cowichan, British ColumbiaMy Shaw contract is up and I’m moving, new home can get Shaw fibre service. Disappointed that @Shaw will give me a deal to keep standard service but not fibre... may have to go with @Telus
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Dave Morse (@Langfordman) reported from North Cowichan, British ColumbiaSo I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice
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Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia@mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.
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Tess van Straaten (@tessvanstraaten) reported from Mill Bay, British Columbia@racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!
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Karina Halle (on hiatus) (@MetalBlonde) reported from Ganges, British ColumbiaWe’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K
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Ian holt (@holtyny) reported from Brentwood Bay, British Columbia@TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...
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Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia@PeninsulaNews Who cares? We already know as daily consumers how bad Telus is. They apologized. BCLibs need to find something useful to do.
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Brandan (@brandanCiccone) reported from Cowichan Station, British Columbia@TELUSsupport good afternoon! I recently got Telus Security and need some help paying the bill, I assumed it was bundled in with my satellite and phone bill
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Mike Richter (@mrichter37) reported from Mill Bay, British Columbia@Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS
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Karina “Determined Synth Music Plays” Halle (@MetalBlonde) reported from Ganges, British ColumbiaThe excuses she gave me were pretty stupid IMO. I have concerns but they weren’t enough for her. That’s what I get for using Telus Health. Luckily my own doctor, who is on the mainland, will arrange for it if I ask (he’s also the one who told me to get a hysterectomy which is 🙌🏻)
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Federally Subsidized Kool-Aid Jammer (@chuued) reported@sarahsmacdonald I used to work at telus. I'm sorry, it is ****. Which is exactly what I would tell people as I was selling them phones. We all know it's ****.
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kiki78 (@kikipr78) reported@telus so disappointed in my service your technician stole my shaw box and now I'm in limbo. I want this dealt with tried to play nice get runaround
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Brent Wild (@SPants72) reported@VanRothnRoll Especially here in northern Alberta. We pay a lot of good money for terrible service. You’d almost think the current federal government is running Telus.
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JSB (@TweetKred) reported@zoewhittall @RogersHelps Yeah, friend gets calls, nothing…..two days later a voice mail shows up. Never had that with Telus/clear net in 2 decades
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keiran (@quarantine_2020) reported@TELUS @TELUSsupport absolute garbage for customer service. Was very happy to hear that my contract is up in February and I’ll never have to deal with your atrocious company again.
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Seculink Surveillance (@seculink) reported3G 4G Network via Nano SIM Card (AT&T, Sprint, Verizon in the US, and Bell, Rogers, Telus in Canada)
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kiki78 (@kikipr78) reported@telus as the days tick on with my runaround it gets harder. Quit wasting my time and just deal with it. Managers don't return phone calls. Do better your people just steal **** and that's OK. You better pay my shaw for missing equipment then. Your tech never answers. Do better.
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🇨🇦Daddy🏳️🌈{He/Him/His} (@Canadian911Guy) reportedPS: @TELUS SUCKS!!
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Tobin Elliott - Horror Guy (@TheHorrorGuy91) reportedI worked for @TELUS for 19 years. I'm not naïve enough to think this isn't also a @SamsungCanada problem, but no one is giving me anything other than "wait" or, even worse, I'm being ignored. This would not have been acceptable when I was in their customer service department.
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David Mayhood (@dmayhood) reported@exit266 @TELUSsupport @TELUSsupport is perfectly named. It supports TELUS. After a month of nothing but grief trying to get them to make my phones work, I gave up & went to Shaw. They don't listen, don't keep promises, redirect, misdirect, disconnect, & hang up on you. They treat customers as enemies.