Telus Outage Report in Cowichan Station, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Cowichan Station, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Cowichan Station and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (25%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (4%)
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E-mail (4%)
Live Outage Map Near Cowichan Station, British Columbia
The most recent Telus outage reports came from the following cities: Duncan.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Phone | ||
| Internet | ||
| TV | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports Near Cowichan Station, British Columbia
Latest outage, problems and issue reports in Cowichan Station and nearby locations:
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Ian holt
(@holtyny) reported
from
Brentwood Bay, British Columbia
@TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...
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Bryce
(@Brycer79) reported
from
North Cowichan, British Columbia
My Shaw contract is up and I’m moving, new home can get Shaw fibre service. Disappointed that @Shaw will give me a deal to keep standard service but not fibre... may have to go with @Telus
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Tess van Straaten
(@tessvanstraaten) reported
from
Mill Bay, British Columbia
@racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!
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Sue Stroud she/her 🍊❤️💪🏼
(@suestroud) reported
from
Central Saanich, British Columbia
@mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.
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Karina Halle (on hiatus)
(@MetalBlonde) reported
from
Ganges, British Columbia
We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K
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Sue Stroud she/her 🍊❤️💪🏼
(@suestroud) reported
from
Central Saanich, British Columbia
@PeninsulaNews Who cares? We already know as daily consumers how bad Telus is. They apologized. BCLibs need to find something useful to do.
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Dave Morse
(@Langfordman) reported
from
North Cowichan, British Columbia
So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice
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Mike Richter
(@mrichter37) reported
from
Mill Bay, British Columbia
@Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Darrell
(@quistranch) reported
@klassen65 Must be same service call dispatcher as Telus. Service call for dead phone line: -a full week til schedule date -sometime between 8-5 -i must wear a mask when serviceman arrives. Waited most of day then got info that the problem was fixed in a Telus box 20km away.
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Brian Shaw
(@BrianShawCV) reported
@TELUS Perhaps you should improve your cell service so people could actually talk on their phones.
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You, in the bushes.
(@youinthebushes) reported
If @TELUS can ever get their act together and run decent internet to my neighbourhood they are GUARANTEED to get every single @Shawhelp customer to sign up for them.
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Dr. Elle aime le cosmos
(@abstractica) reported
@marionetta Yes I had thought to look it up and realised it had never been. I was under the impression it was, as a kid and by the time it switched to Telus, I was barely a teenager. Finally decided to look at the wiki to make sure it wasn't my error and behold.
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Steve
(@canyougeek) reported
man.. 6 years with @telus @TELUSsupport and no issues .. 'UPGRADE' to 2.5gig down and up .. 2 major outages requiring on site tech visits in 4 days. Currently no internet/tv until at least 0800 tomorrow when the tech gets on site.. fun night with 3 kids incoming..
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Bruce buffalo
(@bradleybuffalo) reported
@abconnectivity so $13.2M to get telus fiber. slated for communities that most likely can't afford the credit check for fibre. or have account issues, Not everyone can afford Telus contracts..in marginalized first nation communities
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Savannah
(@savannahyyc) reported
@TELUS Is it the norm to have uncredentialled reps roaming neighbourhoods to talk about service when they’re “doing work in the area?” Young woman said she could pull up my bill, but had ZERO ID as a Telus employee/rep. I politely declined after pointing out the lack of ID.
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EMO LEBLANC™©® RECORDING ARTIST 🇺🇸
(@CountryMusicEmo) reported
How come when I use my @TELUSsupport home wifi my connection SUCKS ? Is it because I have @TELUS "Pure Fibre" ? Which is Pure Crap !!!! Dial up would be faster or using my neighbor's @ShawInfo wifi !!!
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Hasan Rizwan
(@HasanRizwan19) reported
@TELUS I've written a long complaint to your Telus Business inbox regarding my wife's horrible experience getting a new phone delivered and subsequently being flagged as stolen. Cost me business and a whole lot of time with no apologies coming. I need to reach out to your bosses.
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Nate's House
(@NatesHouse27) reported
@TELUS your service is dogshit. Nothing more needs to be said. It isn’t worth the money.