Telus Outage Report in Cowichan Station, British Columbia
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Cowichan Station, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Cowichan Station and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 21: Problems at Telus
Telus is having issues since 05:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (57%)
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Phone (19%)
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Wi-fi (10%)
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TV (7%)
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Total Blackout (4%)
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E-mail (3%)
Live Outage Map Near Cowichan Station, British Columbia
The most recent Telus outage reports came from the following cities: Duncan and Shawnigan Lake.
| City | Problem Type | Report Time |
|---|---|---|
 Duncan |
Internet | |
| Duncan |
TV | |
| Shawnigan Lake |
Phone | |
| Duncan |
Internet | |
| Duncan |
Phone | |
| Duncan |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Cowichan Station, British Columbia
Latest outage, problems and issue reports in Cowichan Station and nearby locations:
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Bryce
(@Brycer79) reported
from
North Cowichan, British Columbia
My Shaw contract is up and I’m moving, new home can get Shaw fibre service. Disappointed that @Shaw will give me a deal to keep standard service but not fibre... may have to go with @Telus
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Sue Stroud she/her 🍊❤️💪🏼
(@suestroud) reported
from
Central Saanich, British Columbia
@PeninsulaNews Who cares? We already know as daily consumers how bad Telus is. They apologized. BCLibs need to find something useful to do.
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Ian holt
(@holtyny) reported
from
Brentwood Bay, British Columbia
@TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...
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Sue Stroud she/her 🍊❤️💪🏼
(@suestroud) reported
from
Central Saanich, British Columbia
@mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.
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Brandan
(@brandanCiccone) reported
from
Cowichan Station, British Columbia
@TELUSsupport good afternoon! I recently got Telus Security and need some help paying the bill, I assumed it was bundled in with my satellite and phone bill
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Tess van Straaten
(@tessvanstraaten) reported
from
Mill Bay, British Columbia
@racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!
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Dave Morse
(@Langfordman) reported
from
North Cowichan, British Columbia
So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice
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Karina Halle (on hiatus)
(@MetalBlonde) reported
from
Ganges, British Columbia
We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K
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Mike Richter
(@mrichter37) reported
from
Mill Bay, British Columbia
@Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Miller Bros. Sculpting
(@BigMillerBro1) reported
@LilHurricaneo yup- 2-3 times a day it suddenly drops. We call the guy out and he confirms its not anything on our end and hints that Shaw might not be entirely honest (but I have friends who work for Telus and they say much the same about their service too ;) )
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Neil Korotash 🚡
(@nkorotash) reported
@TELUS @TELUSsupport I would like to get a salesperson to call me but your website is terrible. Can't seem to get through to anyone to discuss home internet & mobile services. Help!
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porklegoguy
(@porklegoguy388) reported
@TELUSsupport stop sending Chinese text promotions to me! I am not your customer and never will be. Not sure how you guys got my number either, SUPER disgusted with telus’ business practices. @CRTCeng @cbcnewsbc
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larry jacobson
(@funnyman7915) reported
@TELUSsupport I have been on hold for ages with Telus home security how do I cancel my device so I can get service promptly
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Antonio Cangiano
(@acangiano) reported
Scammer: "Hi, this is Telus. We're calling you because I can see that your account qualifies for a free iPhone upgrade of your choice." Me: "Great, what's my name?" Scammer: "... there must be a problem with my syst... (click)"
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Bob Rodkin
(@BobRodkin) reported
@PeterHRatcliffe #BellMobility is the absolute worst company to deal with. They have just sent me to collections for the 2nd time (actually Telus this time), but I have never had a bell account. Their proof? Even though it wasn’t my credit card, it was a valid one, so pay up. #idiots
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Kuldeep Singh Naga
(@Kuldeep47102922) reported
@TELUSint I am a Online Maps Quality Analyst at Telus joined on 23rd December 2021 I did not get my salary and lost access to the maid ID from which I was working I am facing some technical Issues I have been mailing like crazy but no one is reaching out to me. Look into the matter asap.
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ak
(@_amandakemp_) reported
@TELUS I'd love to speak with someone in escalations to find out why a service was added to my account without my consent. thank you <3
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Gurpreet S🌎mal (Preeti)
(@bombay_poetess) reported
Hi @TELUS What’s going on? As a soon-to-be customer this is *REALLY* disappointing service. For the 3rd time your home internet installation technician has failed to show up or call about any delay! Wondering if I should just stick with @ShawInfo (atleast work is done on time!)
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PHD Farm
(@PHDFarm) reported
Since @TELUS @TELUSsupport are useless in there Mobile plans but keep increasing them in $5 every 6 months I had to cancel my data plan and stay only with voice and text. They art cleaning that their plants are competitive with the rest of the companies on the market however