Telus outages and service status in Okanagan Falls, British Columbia
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Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around Okanagan Falls, including 0 direct reports.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Okanagan Falls, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Okanagan Falls, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Telus Issues Reports Near Okanagan Falls, British Columbia
Latest outage, problems and issue reports in Okanagan Falls and nearby locations:
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Robert Haeberle (@DirtyShirtBert) reported from Penticton, British Columbia@TELUS I’m really not like having my FastForward option being disabled while watching live TV!. Shaw Cable never disabled ANYTHING!!! 🤬🤬🤬
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GERRY O'DAY (@GERRYODAY) reported from Penticton, British ColumbiaBack in Peach City with no Telus at home and no vehicle on the road till Wednesday. Did I say it’s damn cold with that wind again.
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Eliana Bray (@ZWineNinja) reported from West Bench, British Columbia@vania_pacheco Telus has never been a friend in any place in BC for me. With Rogers for phone and Shaw for net, but no cable for years as streaming works for me. Too many providers, your choice :)
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Angela Harvey (@AngelaHarveyYVR) reported from Penticton, British Columbia@TELUS @TELUSsupport we just called for an issue with our tv. After providing our emails address the support rep requested our PASSWORD. You are a technology company. Shame on you. Many oblivious people use the same password for various accounts you are *asking* for issues.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Del (@FullScopeWelds) reported@BoomerDivvies @TELUS They're a nightmare. Say this as a previously frustrated client and shareholder. Hours to get through only for them to spew lies claiming it's smart devices slowing down my Internet and making the TV freeze. 4th repairman told to go to Rogers.
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Andy (@Andy17546890107) reported@MarkJCarney Excellent news PM Whats BC Hydro going to do ? Currently buying 30% of their power from USA coal fired plants & say 20 shortfall by 2029, Source Global BC news. Telus building 3 data centers. Kamloops one will gobble 1.4 Megawatts or the same as 85,000 people. Need help Tks
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Cm (@leafsforever72) reported@OILanatude @Rogers @telusmobility Damn I was debating doing this switch Telus is absolute *** for service
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DTTD (@king_DTTD) reported@0xdamani hello, please i need help with telus
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GSVance CFA (@GregVance99) reported@VanIsleInvestor @NuggetCapital Great call on Telus….. slow moving trainwreck.
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John Iosifov ✨💥 Ender Turing | AiCMO (@johniosifov) reportedTELUS deployed a voice AI agent to call new home internet customers in their first 90 days. Not to resolve a problem. Not because the customer called in. Just to check in. Result: customers who got that AI welcome call were less than half as likely to cancel within 30 days. That's proactive retention — and it completely inverts how most contact center AI is deployed. The standard mental model: AI handles inbound. Saves cost. Deflects calls. Reduces headcount. TELUS ran the opposite play. Outbound. Proactive. AI-initiated. And the economics are brutal in a good way. Every churn prevented is worth months of subscription revenue. Voice AI at scale means you can make that call to every single new customer — not the top 10% who triggered a risk score. Gartner projects $80 billion in contact center labor costs cut by AI this year. 88% of contact centers now run some form of AI. But 75% haven't operationalized it. They have tools. They don't have outcomes. The difference between TELUS and the 75%: TELUS defined the outcome first (reduce 30-day churn), then designed the intervention (proactive welcome call), then measured it. Proactive > reactive. Always. In contact centers and everywhere else. This is what the call center AI conversation is missing. Everyone's chasing deflection rates. The real money is in the outbound plays nobody's running yet.
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Dwayne Lessner (@dlink7) reported@TELUS i have been wanting/waiting to cancel my satellite TV over an hour...
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Edmonton Lilly (@BabyGirlWife) reported@TELUS @TELUSsupport Your customer service sucks. You came in UNIVITED and upgraded us to fiberoptics. Which is causing PROPERTY DAMAGE!!!! But your AI DOESE NOT HAVE A WAY TO RESOLVE PROPERTY DAMAGE! THERE IS A ******* SINKHOLE AROUND YOUR POST!!!! #propertydamage
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Shawn Tock (@TockShawn) reported@RogersHelps @rogers: 15 hours with no internet, using my @telus phone as a hotspot. At 8 am, you said it'd take 4 hours to fix. Then 4-6 hours. Then the Rogers outage page kept extending the resolution time by an hour. Now an agent told me 24 hours. WTF? Unacceptable.
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Jeff Galbraith 🇨🇦🤝🇺🇸 (@JeffG4Sovr8nty) reportedWhat is it with Telus service agents??? English is not their first language!!! Condescending happiness!!