Telus Outage Report in Penhold, Alberta
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Penhold, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Penhold and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (25%)
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Wi-fi (10%)
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TV (7%)
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E-mail (4%)
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Total Blackout (4%)
Live Outage Map Near Penhold, Alberta
The most recent Telus outage reports came from the following cities: Red Deer and Innisfail.
| City | Problem Type | Report Time |
|---|---|---|
 Red Deer |
Internet | |
| Red Deer |
Phone | |
| Red Deer |
Wi-fi | |
| Red Deer |
Internet | |
| Red Deer |
Wi-fi | |
| Red Deer |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Penhold, Alberta
Latest outage, problems and issue reports in Penhold and nearby locations:
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Sheena Johnson
(@sheenaleanne) reported
from
Red Deer, Alberta
Real talk guys. No hold backs. I’m sick to death of crappy Telus internet service downtown and on the east side of town. I’m considering the switch to Shaw. Gimme your thoughts. Lord knows I don’t need a 36 month commitment to another crap service.
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106.7 The Drive
(@1067TheDrive) reported
from
Red Deer, Alberta
TELUS Mobility customers may be unable to call 9-1-1. This is a new alert similar to an issue from last week.
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Andrew Wiebe
(@andrewevanwiebe) reported
from
Red Deer County, Alberta
@jeffmadams @TELUS Wow. Just horrible timing.
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Trevor PETERSEN
(@wheatiepete) reported
from
Red Deer County, Alberta
@DTimchishen Us too. For what we pay the @Xplornet sucks. We are looking for something else. Was suggested to look into Telus Hub.
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jerome obal
(@friendlyfilipin) reported
from
Sylvan Lake, Alberta
@TELUS take out my account sans the the ******* acct out of my credit history and tell the **** to take it off the credit bureaus
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Beverly McQuiston
(@purplegirl017) reported
from
Red Deer, Alberta
I was told that I’d get a call back in 45 minutes and was over 1 1/2 hours. Our time is valuable too and it seems like customer service is not the same as when I initially joined @Shaw as that was the reason. Just really disappointed as Telus sucks but no other option.
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umutinganyi 🇧🇮
(@ciadoma24) reported
from
Red Deer, Alberta
75$ for unlimited data I know I'm gone be complaining about telus network chile 😭😭😭😭
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Allison Farms
(@Allisonfarms) reported
from
Red Deer County, Alberta
@KowalchukFarms @cjhubka Telus smart hub and have never had it slow down in two years
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Edward McIntyre
(@twittem) reported
from
Red Deer, Alberta
@apelechaty If you can get Telus Fiber in your area do it. If not, take Shaw but no plan over 600mb down.
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Andrew Poole
(@caribouwho) reported
from
Red Deer, Alberta
@JamesHannett @TELUS shaw has been no bed of roses lately. Lots of poor signal/ pixelation the past 2-3 months.
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Tammi
(@MyChaos) reported
from
Red Deer, Alberta
Anyone in the south east having Telus wifi issues? Meaning, slow or non existent?
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Rod Bradshaw
(@RodMGB) reported
from
Red Deer County, Alberta
@bsuns @TELUS Finally got it resolved Friday. When you get to the right person, issues can be resolved. One less issue for a senior to worry about
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Adam Risling
(@AdamRiz) reported
from
Red Deer, Alberta
@The_Big_P So weird. I'm watching. Have had no problems. You with Telus?
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jerome obal
(@friendlyfilipin) reported
from
Sylvan Lake, Alberta
@TELUSsupport @TELUS why should I pay the 215$ I already cancel my contract 2 months ago for **** service it piss me off already return the **** phone I’m not buying your bullshit
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C'mon Man Really?
(@Comnmanreally) reported
from
Red Deer, Alberta
@aWYNNING @TELUS Bad timing!
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John MD
(@John1MD) reported
from
Red Deer, Alberta
In other news, Telus today emailed its customers, asking them if they had problems with acne…and acne is caused by diet. So you should book a $60 dietician Telus phone call, and if you are still stressed at the end, Telus will bill AH to hear how you should use antibiotics. ..2
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Brad
(@PigeonLakeBrad) reported
from
Red Deer County, Alberta
@TELUS An hour and fifty minutes in to holding waiting to speak to a representative because you billed my account $20 for roaming charges which were incurred when my wife and I walked "behind the falls" at Niagara Falls while on vacation - on the CANADIAN side! You are the worst!
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Patti Yackulic
(@pmyackulic) reported
from
Red Deer, Alberta
@BrittBaltimore @MattWolfAB @shandro @DShepYEG @BrittBaltimore the ethics commissioner's decision was made before the biosimilars debacle & @shandro tweeting support for Telus babylon.
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Doug Ellertson 🇨🇦🇳🇴
(@OldBrew75) reported
from
Red Deer County, Alberta
@TELUS our rural internet via smart hub use to be really good. It’s been crap for the last few months. What happened?
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Mark Jones
(@markjones65) reported
from
Innisfail, Alberta
@Shawhelp I sent a direct message but I am getting tired of talking about recorded shows getting deleted and saying we know there is an issue but nothing gets done! Forcing me to look at Telus again! #nothappy
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Bob B. (N95 Masked, & Vaxxed to the Max)
(@NoThebaine) reported
@FourWinns298 @RogersHelps Outage, what outage? TELUS about it!
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Shana Young
(@Shana667) reported
@Rogers can some1 pls tell 2 me y I was told 2day I need to pay 40% down on my upgrade, when I've been w/Rogers for 8 years, 3 lines, 1 device paid off, other 2 paid next month... Never an issue in the past while upgrading. Unbelievable especially w/service issues @Bell @TELUS
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DDFarmerette-LilMissUnacceptableViews
(@DDfarmerette) reported
@grumblewump @222Minutes I will suggest sweet heart Gov deals with service providers ... like when Health Canada tracked 30 M cell phones to keep tabs on compliance to their "No Christmas with anyone outside your home" days. Telus are rats. We bought that info. The cost for that "program" ?
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burjsly
(@phantomXsly) reported
@TtifeB Canada has many service provider including Rogers, Telus, and Bell. Rogers had outage for some hours, others were active at the moment of the outage. Many of these telecom companies belong to Canadian government, which telecom Nigeria get?
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L Graves
(@LGSentinel) reported
@rwlens @TELUS They gave us a landline that is fibre optic with a long term back-up battery for the landline when they installed fibre. I kind of wish I'd kept the copper for the landline but didn't know it was an option. Still, we have a phone that will work with cell, internet & power down.
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.
(@BaSk420) reported
@AboutRogers @Rogers I’ve been back in Ontario for just under a year after being in Alberta and having Telus for over 10 years and I can tell you this is the absolute worst service I’ve ever experienced with regards to internet speed, constant packet loss/ latency. Worst internet provider out there
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Patricia McDonald
(@Papaschase2) reported
@joshreimer55 I certainly was. Telus also shipped most of their customer service over to India in the early 2000s. I actually worked for AGT before the sale.
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James Simpson 4x💉
(@j2simpso) reported
An open question for Canadian telcos over the Rogers network outage earlier this week. Why did you deny Canadians the ability to dial 911? Shame on you @Bell_Support @TELUS @FreedomMobile for failing to provide such a critical service to Rogers customers in need!
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vicntc 🇨🇦 🇮🇲 🏈 🐈⬛ 🐕 📱
(@vicntc) reported
@CheriDiNovo @JustinTrudeau @CheriDiNovo how will breaking them up fix a technical problem? Can he breakup Bell and Telus too? Are you orepared to pay for the replacement of the shared infrastructure? #itsjustnotthatsimple
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The Real Lamelo Cunningham
(@GenghisOne23) reported
@rdassaly I’m fed up with the big 3: Rogers: too many outages Bell: too expensive and garbage customer service Telus: Way too expensive & shady customer service, very cheap company. I’m switching to Verizon. I’m gonna be in Ottawa using their long distance service to call Ottawa.