Telus outages and service status in Penhold, Alberta
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around Penhold, including 0 direct reports.
- The most common problems reported in this area mention E-mail and Phone.
- E-mail (50%)
- Phone (50%)
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Penhold, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Penhold, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 7: Problems at Telus
Telus is having issues since 03:20 PM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Penhold, Alberta
The most recent Telus outage reports came from the following cities: Red Deer.
| City | Problem Type | Report Time |
|---|---|---|
 Red Deer
|
18 days ago | |
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Red Deer
|
Phone | 29 days ago |
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Red Deer
|
Wi-fi | 1 month ago |
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Red Deer
|
Internet | 1 month ago |
|
Red Deer
|
Phone | 2 months ago |
|
Red Deer
|
Internet | 3 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Penhold, Alberta
Latest outage, problems and issue reports in Penhold and nearby locations:
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jerome obal (@friendlyfilipin) reported from Sylvan Lake, Alberta@TELUS take out my account sans the the ******* acct out of my credit history and tell the **** to take it off the credit bureaus
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John MD (@John1MD) reported from Red Deer, AlbertaIn other news, Telus today emailed its customers, asking them if they had problems with acne…and acne is caused by diet. So you should book a $60 dietician Telus phone call, and if you are still stressed at the end, Telus will bill AH to hear how you should use antibiotics. ..2
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Adam Risling (@AdamRiz) reported from Red Deer, Alberta@The_Big_P So weird. I'm watching. Have had no problems. You with Telus?
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Sheena Johnson (@sheenaleanne) reported from Red Deer, AlbertaReal talk guys. No hold backs. I’m sick to death of crappy Telus internet service downtown and on the east side of town. I’m considering the switch to Shaw. Gimme your thoughts. Lord knows I don’t need a 36 month commitment to another crap service.
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Allison Farms (@Allisonfarms) reported from Red Deer County, Alberta@KowalchukFarms @cjhubka Telus smart hub and have never had it slow down in two years
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Beverly McQuiston (@purplegirl017) reported from Red Deer, AlbertaI was told that I’d get a call back in 45 minutes and was over 1 1/2 hours. Our time is valuable too and it seems like customer service is not the same as when I initially joined @Shaw as that was the reason. Just really disappointed as Telus sucks but no other option.
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106.7 The Drive (@1067TheDrive) reported from Red Deer, AlbertaTELUS Mobility customers may be unable to call 9-1-1. This is a new alert similar to an issue from last week.
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Trevor PETERSEN (@wheatiepete) reported from Red Deer County, Alberta@DTimchishen Us too. For what we pay the @Xplornet sucks. We are looking for something else. Was suggested to look into Telus Hub.
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Edward McIntyre (@twittem) reported from Red Deer, Alberta@apelechaty If you can get Telus Fiber in your area do it. If not, take Shaw but no plan over 600mb down.
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Rod Bradshaw (@RodMGB) reported from Red Deer County, Alberta@bsuns @TELUS Finally got it resolved Friday. When you get to the right person, issues can be resolved. One less issue for a senior to worry about
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Mark Jones (@markjones65) reported from Innisfail, Alberta@Shawhelp I sent a direct message but I am getting tired of talking about recorded shows getting deleted and saying we know there is an issue but nothing gets done! Forcing me to look at Telus again! #nothappy
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Doug Ellertson 🇨🇦🇳🇴 (@OldBrew75) reported from Red Deer County, Alberta@TELUS our rural internet via smart hub use to be really good. It’s been crap for the last few months. What happened?
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spookyszn 👻 (@spooooookyszn) reported from Red Deer, Alberta@TheJenRollins My bf had the exact same problem with Telus and the exact same solution. He is very happy with his choice!
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umutinganyi 🇧🇮 (@ciadoma24) reported from Red Deer, Alberta75$ for unlimited data I know I'm gone be complaining about telus network chile 😭😭😭😭
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Andrew Wiebe (@andrewevanwiebe) reported from Red Deer County, Alberta@jeffmadams @TELUS Wow. Just horrible timing.
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jerome obal (@friendlyfilipin) reported from Sylvan Lake, Alberta@TELUSsupport @TELUS why should I pay the 215$ I already cancel my contract 2 months ago for **** service it piss me off already return the **** phone I’m not buying your bullshit
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Patti Yackulic (@pmyackulic) reported from Red Deer, Alberta@BrittBaltimore @MattWolfAB @shandro @DShepYEG @BrittBaltimore the ethics commissioner's decision was made before the biosimilars debacle & @shandro tweeting support for Telus babylon.
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Brad (@PigeonLakeBrad) reported from Red Deer County, Alberta@TELUS An hour and fifty minutes in to holding waiting to speak to a representative because you billed my account $20 for roaming charges which were incurred when my wife and I walked "behind the falls" at Niagara Falls while on vacation - on the CANADIAN side! You are the worst!
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Andrew Poole (@caribouwho) reported from Red Deer, Alberta@JamesHannett @TELUS shaw has been no bed of roses lately. Lots of poor signal/ pixelation the past 2-3 months.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Michael Collett 🇺🇦 🇳🇴 🇫🇷 🇮🇪 🇮🇹 (@michaelgcollett) reported@TELUSsupport Nothing but trouble with Telus. Internet going out constantly for days. Getting technical support from a real human is impossible. Its stupid AI does not listen.
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R𓃟byn (@Hunny_diva) reported@TELUS What’s the point in this? You DM me and I reply immediately. And no response for hours. Such pathetic support.
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Canadian Financial Markets Update (@CdnFinancialMkt) reportedEvening pod is live. - telus using A I to alter the accents of customer service agents. More news and market data are on the podcast.
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nvrumind (@GiGized) reported@Tablesalt13 Telus has customer service agents?? Wut?
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PG Lee🇨🇦🍺 (@PG_Lee_80s_Baby) reportedTelus been down all day and I’m just gonna listen to Apple Music all day instead of Spotify.
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Zzzzzzzzzzzzzz (@matthewzy) reported@MelissaLMRogers Yep elbows up!...but also Rogers treats it users as a source of revenue only, bad customer service, no innovation, just higher prices. As soon as I can get away from Bell & Telus (same IMO) -- think Starlink for internet and cell phone, I will.
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Slowflake (@Slowflake1601) reportedTelus got caught using AI to hide the accent of their customer service agents. What I wouldn't give to hear "DO NOT REDEEM" in a perfect Canadian accent.
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Shea Fairbanks (@shea_fairbanks1) reported@TELUS you are scumbags. Make your ******* internet work. I’d probably have better service in the middle of the ocean.
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Razor Scissors (@DoCarryOnThen) reported@JayGenXer but sadly he couldnt even last his trial period of 2 months at TELUS ...the only real world job he has ever had....and you think he can run a country ? ...He will never be PM and he certainly wont be one for long as he will never get a majority.
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Gabriele Polidori (@OSX_rulez) reportedHello @haveibeenpwned do you already have data from Telus Digital breach? Incident was identified on November 2025, now they're alerting their users. #privacy #databreach