Telus Outage Report in Penhold, Alberta
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Penhold, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Penhold and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (22%)
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Wi-fi (10%)
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TV (7%)
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E-mail (6%)
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Total Blackout (4%)
Live Outage Map Near Penhold, Alberta
The most recent Telus outage reports came from the following cities: Red Deer.
| City | Problem Type | Report Time |
|---|---|---|
 Red Deer |
Phone | |
| Red Deer |
Internet | |
| Red Deer |
Wi-fi | |
| Red Deer |
Internet | |
| Red Deer |
Internet | |
| Red Deer |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Penhold, Alberta
Latest outage, problems and issue reports in Penhold and nearby locations:
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Allison Farms
(@Allisonfarms) reported
from
Red Deer County, Alberta
@KowalchukFarms @cjhubka Telus smart hub and have never had it slow down in two years
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Patti Yackulic
(@pmyackulic) reported
from
Red Deer, Alberta
@BrittBaltimore @MattWolfAB @shandro @DShepYEG @BrittBaltimore the ethics commissioner's decision was made before the biosimilars debacle & @shandro tweeting support for Telus babylon.
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Adam Risling
(@AdamRiz) reported
from
Red Deer, Alberta
@The_Big_P So weird. I'm watching. Have had no problems. You with Telus?
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Mark Jones
(@markjones65) reported
from
Innisfail, Alberta
@Shawhelp I sent a direct message but I am getting tired of talking about recorded shows getting deleted and saying we know there is an issue but nothing gets done! Forcing me to look at Telus again! #nothappy
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Beverly McQuiston
(@purplegirl017) reported
from
Red Deer, Alberta
I was told that I’d get a call back in 45 minutes and was over 1 1/2 hours. Our time is valuable too and it seems like customer service is not the same as when I initially joined @Shaw as that was the reason. Just really disappointed as Telus sucks but no other option.
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Brad
(@PigeonLakeBrad) reported
from
Red Deer County, Alberta
@TELUS An hour and fifty minutes in to holding waiting to speak to a representative because you billed my account $20 for roaming charges which were incurred when my wife and I walked "behind the falls" at Niagara Falls while on vacation - on the CANADIAN side! You are the worst!
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Sheena Johnson
(@sheenaleanne) reported
from
Red Deer, Alberta
Real talk guys. No hold backs. I’m sick to death of crappy Telus internet service downtown and on the east side of town. I’m considering the switch to Shaw. Gimme your thoughts. Lord knows I don’t need a 36 month commitment to another crap service.
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Andrew Wiebe
(@andrewevanwiebe) reported
from
Red Deer County, Alberta
@jeffmadams @TELUS Wow. Just horrible timing.
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106.7 The Drive
(@1067TheDrive) reported
from
Red Deer, Alberta
TELUS Mobility customers may be unable to call 9-1-1. This is a new alert similar to an issue from last week.
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Doug Ellertson 🇨🇦🇳🇴
(@OldBrew75) reported
from
Red Deer County, Alberta
@TELUS our rural internet via smart hub use to be really good. It’s been crap for the last few months. What happened?
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Andrew Poole
(@caribouwho) reported
from
Red Deer, Alberta
@JamesHannett @TELUS shaw has been no bed of roses lately. Lots of poor signal/ pixelation the past 2-3 months.
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umutinganyi 🇧🇮
(@ciadoma24) reported
from
Red Deer, Alberta
75$ for unlimited data I know I'm gone be complaining about telus network chile 😭😭😭😭
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Tammi
(@MyChaos) reported
from
Red Deer, Alberta
Anyone in the south east having Telus wifi issues? Meaning, slow or non existent?
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jerome obal
(@friendlyfilipin) reported
from
Sylvan Lake, Alberta
@TELUS take out my account sans the the ******* acct out of my credit history and tell the **** to take it off the credit bureaus
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Edward McIntyre
(@twittem) reported
from
Red Deer, Alberta
@apelechaty If you can get Telus Fiber in your area do it. If not, take Shaw but no plan over 600mb down.
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Rod Bradshaw
(@RodMGB) reported
from
Red Deer County, Alberta
@bsuns @TELUS Finally got it resolved Friday. When you get to the right person, issues can be resolved. One less issue for a senior to worry about
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Trevor PETERSEN
(@wheatiepete) reported
from
Red Deer County, Alberta
@DTimchishen Us too. For what we pay the @Xplornet sucks. We are looking for something else. Was suggested to look into Telus Hub.
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John MD
(@John1MD) reported
from
Red Deer, Alberta
In other news, Telus today emailed its customers, asking them if they had problems with acne…and acne is caused by diet. So you should book a $60 dietician Telus phone call, and if you are still stressed at the end, Telus will bill AH to hear how you should use antibiotics. ..2
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jerome obal
(@friendlyfilipin) reported
from
Sylvan Lake, Alberta
@TELUSsupport @TELUS why should I pay the 215$ I already cancel my contract 2 months ago for **** service it piss me off already return the **** phone I’m not buying your bullshit
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C'mon Man Really?
(@Comnmanreally) reported
from
Red Deer, Alberta
@aWYNNING @TELUS Bad timing!
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Tom Sedens
(@Wildsau) reported
@ericpet What are you using for wifi - their router? We have a Telus Boost system (4 nodes) and it is amazing. Our neighbours’ Shaw went down and they “borrowed” our wifi for a couple of days and were getting 160 Mbps at their place.
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Eric Petersen
(@ericpet) reported
@Wildsau @TELUS It's good most of the time, but the wifi has always been atrocious...likely a hardware issue more than anything. Lately it's been brutal wired as well.
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Hani Redwan MD MSc FRCSC | ⚕️د. هاني رضوان
(@HaniRedwan) reported
@drcarl_vancouvr @Rogers @TELUS Telus is the best among the worst. They are all terrible. I tried Rogers, fido, Bell, and telus. Rogers for sure is the worst of them all.
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Fred
(@Dendritic_View) reported
My God @Telus is horrible 3 different agents, an hour on the phone, eventually they told me to give-up. The worst part is that I can almost do the purchase online but the website froze when I entered my payment information - I was so close to doing this without talking to them...
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Katherine Hoy
(@hoy_katherine) reported
@TELUSsupport is your internet down in South Edmonton? I haven’t had internet in 3 hours. Telus internet problems is why I keep my phone with Bell.
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♡
(@persianbaybieee) reported
@TELUS please fix your servers asap
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Dr. Gideon Christian
(@ProfXtian) reported
Hi @Telus, thought setting up a home internet service with you guys was as easy as a phone call. Nope. For days now, been spending hours seeking the “privilege” of speaking with one of your rep to set up a home internet. No luck. @TELUSsupport
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LifestyleDigs
(@TheLifestyleDig) reported
Piece of **** @TELUS Optik TV isn't working. Just getting ready to phone Telus and yell at them.
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Kingdom Citizen, ML
(@HandiMandiTV) reported
@koodo why is my phone going to no service and no data, no service then Telus?!!! I’m in the Superstore and this has never happened!
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Christopher Barnard
(@cbarnard82) reported
@WORLDSTAR Telus. There’s also a push for businesses to annoy you to the point where you want to raise your voice... so you do, even slightly, and they hang up or walk away because they’re no longer comfortable. Seems like a tactic.