Telus Outage Report in Penhold, Alberta
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Penhold, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Penhold and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (49%)
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Phone (26%)
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Wi-fi (9%)
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TV (7%)
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E-mail (5%)
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Total Blackout (5%)
Live Outage Map Near Penhold, Alberta
The most recent Telus outage reports came from the following cities: Red Deer.
| City | Problem Type | Report Time |
|---|---|---|
 Red Deer |
Wi-fi | |
| Red Deer |
Internet | |
| Red Deer |
Internet | |
| Red Deer |
||
| Red Deer |
TV | |
| Red Deer |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Penhold, Alberta
Latest outage, problems and issue reports in Penhold and nearby locations:
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Andrew Wiebe
(@andrewevanwiebe) reported
from
Red Deer County, Alberta
@jeffmadams @TELUS Wow. Just horrible timing.
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Andrew Poole
(@caribouwho) reported
from
Red Deer, Alberta
@JamesHannett @TELUS shaw has been no bed of roses lately. Lots of poor signal/ pixelation the past 2-3 months.
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Allison Farms
(@Allisonfarms) reported
from
Red Deer County, Alberta
@KowalchukFarms @cjhubka Telus smart hub and have never had it slow down in two years
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Mark Jones
(@markjones65) reported
from
Innisfail, Alberta
@Shawhelp I sent a direct message but I am getting tired of talking about recorded shows getting deleted and saying we know there is an issue but nothing gets done! Forcing me to look at Telus again! #nothappy
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Beverly McQuiston
(@purplegirl017) reported
from
Red Deer, Alberta
I was told that I’d get a call back in 45 minutes and was over 1 1/2 hours. Our time is valuable too and it seems like customer service is not the same as when I initially joined @Shaw as that was the reason. Just really disappointed as Telus sucks but no other option.
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Sheena Johnson
(@sheenaleanne) reported
from
Red Deer, Alberta
Real talk guys. No hold backs. I’m sick to death of crappy Telus internet service downtown and on the east side of town. I’m considering the switch to Shaw. Gimme your thoughts. Lord knows I don’t need a 36 month commitment to another crap service.
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Patti Yackulic
(@pmyackulic) reported
from
Red Deer, Alberta
@BrittBaltimore @MattWolfAB @shandro @DShepYEG @BrittBaltimore the ethics commissioner's decision was made before the biosimilars debacle & @shandro tweeting support for Telus babylon.
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Rod Bradshaw
(@RodMGB) reported
from
Red Deer County, Alberta
@bsuns @TELUS Finally got it resolved Friday. When you get to the right person, issues can be resolved. One less issue for a senior to worry about
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106.7 The Drive
(@1067TheDrive) reported
from
Red Deer, Alberta
TELUS Mobility customers may be unable to call 9-1-1. This is a new alert similar to an issue from last week.
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John MD
(@John1MD) reported
from
Red Deer, Alberta
In other news, Telus today emailed its customers, asking them if they had problems with acne…and acne is caused by diet. So you should book a $60 dietician Telus phone call, and if you are still stressed at the end, Telus will bill AH to hear how you should use antibiotics. ..2
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Adam Risling
(@AdamRiz) reported
from
Red Deer, Alberta
@The_Big_P So weird. I'm watching. Have had no problems. You with Telus?
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Tammi
(@MyChaos) reported
from
Red Deer, Alberta
Anyone in the south east having Telus wifi issues? Meaning, slow or non existent?
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jerome obal
(@friendlyfilipin) reported
from
Sylvan Lake, Alberta
@TELUS take out my account sans the the ******* acct out of my credit history and tell the **** to take it off the credit bureaus
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jerome obal
(@friendlyfilipin) reported
from
Sylvan Lake, Alberta
@TELUSsupport @TELUS why should I pay the 215$ I already cancel my contract 2 months ago for **** service it piss me off already return the **** phone I’m not buying your bullshit
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Brad
(@PigeonLakeBrad) reported
from
Red Deer County, Alberta
@TELUS An hour and fifty minutes in to holding waiting to speak to a representative because you billed my account $20 for roaming charges which were incurred when my wife and I walked "behind the falls" at Niagara Falls while on vacation - on the CANADIAN side! You are the worst!
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Edward McIntyre
(@twittem) reported
from
Red Deer, Alberta
@apelechaty If you can get Telus Fiber in your area do it. If not, take Shaw but no plan over 600mb down.
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Doug Ellertson 🇨🇦🇳🇴
(@OldBrew75) reported
from
Red Deer County, Alberta
@TELUS our rural internet via smart hub use to be really good. It’s been crap for the last few months. What happened?
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C'mon Man Really?
(@Comnmanreally) reported
from
Red Deer, Alberta
@aWYNNING @TELUS Bad timing!
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Trevor PETERSEN
(@wheatiepete) reported
from
Red Deer County, Alberta
@DTimchishen Us too. For what we pay the @Xplornet sucks. We are looking for something else. Was suggested to look into Telus Hub.
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umutinganyi 🇧🇮
(@ciadoma24) reported
from
Red Deer, Alberta
75$ for unlimited data I know I'm gone be complaining about telus network chile 😭😭😭😭
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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A
(@Weallarehumanss) reported
@TELUSsupport @TELUS I wrote a couple of emails and Telus doesn't care to respond. I am a 6 year long loyal customer and that's what I get from Telus. Shame on you Telus, I am not continuing with you anymore.
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ValueNotDeadYet
(@ValueNotDeadYet) reported
@BubleQe @TELUS @AssetTraveller Premium valuation on $T.TO and mediocre earning... that's what happens. They made big bets on Telus Health and some highly priced acquisitions in recent times... Patience needed here, story solid but may get knocked down a peg for trying to do too much in too many verticals...
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Ryan
(@BentleytheGreat) reported
@PartPhil @CswcAndy It’s worth it. I was legitimately calling to cancel my cable and they ended up giving me Pick 8 + Gig Internet (with Telus) for ~$125/month. Only for a 2 year term anyway, but we’ll see if I can twist their arm again in another 2 years
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Troy T
(@darkdragon8888) reported
"Escalations" managers are jokes at @TELUS @TELUSsupport They try to call you back @ inconvenient times. They don't solve your problem. I've called 2 separate people multiple times and they just straight up don't return your call. As long as they are getting paid I'm sure it's ok
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Jim Rempel
(@jim_rempel) reported
@TekSavvyBuzz @FP_Champagne @CRTCeng You are YEARS to late. Having started a business as an ISP selling access in 1995 and knowing and experiencing what Telus and the CRTC did to over 200 independent companies in one summer in BC and Alberta…. You are way to late, their is no fix for this any more.
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Michael A Goldberg
(@mycal44) reported
@TELUSsupport terrible communication after my alarm went off. Just not good enough now I cannot trust Telus when I am away from my home. Time to look for another server who I can trust.
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Ryan Sampson
(@samp7729) reported
@grounder761 @Rogers Not with rogers, but I had this problem with telus for a year until I got a tech you finally figured it out. I had about 5 new TV boxes and 2 new routers.
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CutTheCrapInvesting
(@67Dodge) reported
@thedave2006 Yes. Telus. Not bad, considering Canada has no growth strategy other than household formations. Telus added 1 million customers in 2022. The modern utilities.
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Ryan Clarke
(@NoLogsNoCrime) reported
@westcoaster234 @PartPhil I’m not talking Telus. More like cancelling Netflix if I don’t use it for example. Telus I pay for the 1gb up and down every month.
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Mark Innes
(@LandmanMarky) reported
@TekSavvyBuzz @FP_Champagne @CRTCeng Big 3 (or 2 if you know TELUS and Bell share a network) have full adv of established infra. That’s a massive barrier to entry for newbies. Past efforts toward new entrants fails as they enter, grow and get eaten by the Big 3. By design. It’s all about the $. Regs are too weak.