Telus

Telus Outage Report in Penhold, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Penhold, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Penhold and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Penhold, Alberta 02/01/2026 02:50

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near Penhold, Alberta

The most recent Telus outage reports came from the following cities: Red Deer.

Loading map, please wait...
City Problem Type Report Time
CanadaRed Deer Wi-fi
CanadaRed Deer Internet
CanadaRed Deer Internet
CanadaRed Deer E-mail
CanadaRed Deer TV
CanadaRed Deer Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Penhold, Alberta

Latest outage, problems and issue reports in Penhold and nearby locations:

  • friendlyfilipin jerome obal (@friendlyfilipin) reported from Sylvan Lake, Alberta

    @TELUS take out my account sans the the ******* acct out of my credit history and tell the **** to take it off the credit bureaus

  • Allisonfarms Allison Farms (@Allisonfarms) reported from Red Deer County, Alberta

    @KowalchukFarms @cjhubka Telus smart hub and have never had it slow down in two years

  • AdamRiz Adam Risling (@AdamRiz) reported from Red Deer, Alberta

    @The_Big_P So weird. I'm watching. Have had no problems. You with Telus?

  • OldBrew75 Doug Ellertson 🇨🇦🇳🇴 (@OldBrew75) reported from Red Deer County, Alberta

    @TELUS our rural internet via smart hub use to be really good. It’s been crap for the last few months. What happened?

  • MyChaos Tammi (@MyChaos) reported from Red Deer, Alberta

    Anyone in the south east having Telus wifi issues? Meaning, slow or non existent?

  • markjones65 Mark Jones (@markjones65) reported from Innisfail, Alberta

    @Shawhelp I sent a direct message but I am getting tired of talking about recorded shows getting deleted and saying we know there is an issue but nothing gets done! Forcing me to look at Telus again! #nothappy

  • pmyackulic Patti Yackulic (@pmyackulic) reported from Red Deer, Alberta

    @BrittBaltimore @MattWolfAB @shandro @DShepYEG @BrittBaltimore the ethics commissioner's decision was made before the biosimilars debacle & @shandro tweeting support for Telus babylon.

  • ciadoma24 umutinganyi 🇧🇮 (@ciadoma24) reported from Red Deer, Alberta

    75$ for unlimited data I know I'm gone be complaining about telus network chile 😭😭😭😭

  • wheatiepete Trevor PETERSEN (@wheatiepete) reported from Red Deer County, Alberta

    @DTimchishen Us too. For what we pay the @Xplornet sucks. We are looking for something else. Was suggested to look into Telus Hub.

  • 1067TheDrive 106.7 The Drive (@1067TheDrive) reported from Red Deer, Alberta

    TELUS Mobility customers may be unable to call 9-1-1. This is a new alert similar to an issue from last week.

  • spooooookyszn spookyszn 👻 (@spooooookyszn) reported from Red Deer, Alberta

    @TheJenRollins My bf had the exact same problem with Telus and the exact same solution. He is very happy with his choice!

  • sheenaleanne Sheena Johnson (@sheenaleanne) reported from Red Deer, Alberta

    Real talk guys. No hold backs. I’m sick to death of crappy Telus internet service downtown and on the east side of town. I’m considering the switch to Shaw. Gimme your thoughts. Lord knows I don’t need a 36 month commitment to another crap service.

  • andrewevanwiebe Andrew Wiebe (@andrewevanwiebe) reported from Red Deer County, Alberta

    @jeffmadams @TELUS Wow. Just horrible timing.

  • RodMGB Rod Bradshaw (@RodMGB) reported from Red Deer County, Alberta

    @bsuns @TELUS Finally got it resolved Friday. When you get to the right person, issues can be resolved. One less issue for a senior to worry about

  • twittem Edward McIntyre (@twittem) reported from Red Deer, Alberta

    @apelechaty If you can get Telus Fiber in your area do it. If not, take Shaw but no plan over 600mb down.

  • friendlyfilipin jerome obal (@friendlyfilipin) reported from Sylvan Lake, Alberta

    @TELUSsupport @TELUS why should I pay the 215$ I already cancel my contract 2 months ago for **** service it piss me off already return the **** phone I’m not buying your bullshit

  • purplegirl017 Beverly McQuiston (@purplegirl017) reported from Red Deer, Alberta

    I was told that I’d get a call back in 45 minutes and was over 1 1/2 hours. Our time is valuable too and it seems like customer service is not the same as when I initially joined @Shaw as that was the reason. Just really disappointed as Telus sucks but no other option.

  • John1MD John MD (@John1MD) reported from Red Deer, Alberta

    In other news, Telus today emailed its customers, asking them if they had problems with acne…and acne is caused by diet. So you should book a $60 dietician Telus phone call, and if you are still stressed at the end, Telus will bill AH to hear how you should use antibiotics. ..2

  • PigeonLakeBrad Brad (@PigeonLakeBrad) reported from Red Deer County, Alberta

    @TELUS An hour and fifty minutes in to holding waiting to speak to a representative because you billed my account $20 for roaming charges which were incurred when my wife and I walked "behind the falls" at Niagara Falls while on vacation - on the CANADIAN side! You are the worst!

  • Comnmanreally C'mon Man Really? (@Comnmanreally) reported from Red Deer, Alberta

    @aWYNNING @TELUS Bad timing!

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • illsupawoman Ray D (@illsupawoman) reported

    @TELUS own up to being a business owner and the costs of running one. This isn't the way to show you "value" a customer.

  • originaltntn thenottakenname (@originaltntn) reported

    Don't know if this will get out. Someone hit a pole in the Passage and thebwores went down, knocking who knows how many out of power again. With Telus, and cell signal is spotty and data either doesn't connect or is dial-up slow. Still says LTE though. Heard Bell is fine?

  • Carolannbagan carol-ann #ISTANDWITHUKRAINE NODMS #slavaukraini (@Carolannbagan) reported

    @Telus my PVR on my tv works for maybe 5 minutes then freezes. I am seriously thinking of going with Shaw for my tv & internet. My wifi doesn’t work most of the time eithe, . &/don’t tell me the solution to my problem is to call your call centre either.

  • momobc Terry Mooney (@momobc) reported

    @Bell Telus, a strong competition in BC offers Free Data in the Seniors for Good program and a low cost $25 monthly cost for wireless phone service.

  • mattdagley Matt Dagley (@mattdagley) reported

    @PsychicMedium82 I wish I could watch it. Telus sucks.

  • MJForbes Marty Forbes (@MJForbes) reported

    @TELUSsupport You sure make it hard to do business with you folks. Two hours to 'upgrade' a Telus Hub from 2G to 5G and now on endless hold to 'cancel' the former 2G service. The automated answering service is extremely cumbersome. I miss 'people'....back to the on hold music.

  • francoshrug Noémie 🤡 (@francoshrug) reported

    @TELUS you gotta stop offering piktv as a legit option if its going to be this bad to use. its the worst app ive ever seen and it seems to only getting worse. we must restart it 10 times a day at least. we cant scroll. we cant change channels. everytime we need a restart.

  • sherwhizt Ї♏ϟυґℯ♏αη 🇨🇦🚴🏻⛷ 😷 wants Safe Schools for Kids (@sherwhizt) reported

    @DeltaBCDad Telus has outsourced most sales and servicing support to another country (likely the Philippines). You might have better luck at a mall Telus outlet.

  • LoganOderkirk Logan Oderkirk (@LoganOderkirk) reported

    @not2muchsaid @richyhlfc @koodo Just FYI they use bell and telus towers... The largest network in Canada. No matter who you would have gone with during this storm, you would have been with poor reception. Just trying to make sure you don't get your hopes up

  • carmelo9313 Carmelo Cianciotta (@carmelo9313) reported

    Any cell phone service in Ontario that has good reception and no bullshit fees like @TELUS does? The amount we pay compared to other is disgusting with subpar service #cellphone #bills