Telus Outage Report in Penhold, Alberta
No problems detected
If you are having issues, please submit a report below.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Penhold, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Penhold and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
-
Internet (52%)
-
Phone (23%)
-
Wi-fi (11%)
-
TV (6%)
-
E-mail (4%)
-
Total Blackout (4%)
Live Outage Map Near Penhold, Alberta
The most recent Telus outage reports came from the following cities: Red Deer and Innisfail.
| City | Problem Type | Report Time |
|---|---|---|
 Red Deer |
||
| Red Deer |
Internet | |
| Red Deer |
Phone | |
| Red Deer |
Phone | |
| Red Deer |
Internet | |
| Red Deer |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Penhold, Alberta
Latest outage, problems and issue reports in Penhold and nearby locations:
-
Rod Bradshaw
(@RodMGB) reported
from
Red Deer County, Alberta
@bsuns @TELUS Finally got it resolved Friday. When you get to the right person, issues can be resolved. One less issue for a senior to worry about
-
Doug Ellertson 🇨🇦🇳🇴
(@OldBrew75) reported
from
Red Deer County, Alberta
@TELUS our rural internet via smart hub use to be really good. It’s been crap for the last few months. What happened?
-
Andrew Wiebe
(@andrewevanwiebe) reported
from
Red Deer County, Alberta
@jeffmadams @TELUS Wow. Just horrible timing.
-
Allison Farms
(@Allisonfarms) reported
from
Red Deer County, Alberta
@KowalchukFarms @cjhubka Telus smart hub and have never had it slow down in two years
-
Mark Jones
(@markjones65) reported
from
Innisfail, Alberta
@Shawhelp I sent a direct message but I am getting tired of talking about recorded shows getting deleted and saying we know there is an issue but nothing gets done! Forcing me to look at Telus again! #nothappy
-
jerome obal
(@friendlyfilipin) reported
from
Sylvan Lake, Alberta
@TELUS take out my account sans the the ******* acct out of my credit history and tell the **** to take it off the credit bureaus
-
106.7 The Drive
(@1067TheDrive) reported
from
Red Deer, Alberta
TELUS Mobility customers may be unable to call 9-1-1. This is a new alert similar to an issue from last week.
-
jerome obal
(@friendlyfilipin) reported
from
Sylvan Lake, Alberta
@TELUSsupport @TELUS why should I pay the 215$ I already cancel my contract 2 months ago for **** service it piss me off already return the **** phone I’m not buying your bullshit
-
Tammi
(@MyChaos) reported
from
Red Deer, Alberta
Anyone in the south east having Telus wifi issues? Meaning, slow or non existent?
-
Beverly McQuiston
(@purplegirl017) reported
from
Red Deer, Alberta
I was told that I’d get a call back in 45 minutes and was over 1 1/2 hours. Our time is valuable too and it seems like customer service is not the same as when I initially joined @Shaw as that was the reason. Just really disappointed as Telus sucks but no other option.
-
Brad
(@PigeonLakeBrad) reported
from
Red Deer County, Alberta
@TELUS An hour and fifty minutes in to holding waiting to speak to a representative because you billed my account $20 for roaming charges which were incurred when my wife and I walked "behind the falls" at Niagara Falls while on vacation - on the CANADIAN side! You are the worst!
-
Trevor PETERSEN
(@wheatiepete) reported
from
Red Deer County, Alberta
@DTimchishen Us too. For what we pay the @Xplornet sucks. We are looking for something else. Was suggested to look into Telus Hub.
-
Sheena Johnson
(@sheenaleanne) reported
from
Red Deer, Alberta
Real talk guys. No hold backs. I’m sick to death of crappy Telus internet service downtown and on the east side of town. I’m considering the switch to Shaw. Gimme your thoughts. Lord knows I don’t need a 36 month commitment to another crap service.
-
umutinganyi 🇧🇮
(@ciadoma24) reported
from
Red Deer, Alberta
75$ for unlimited data I know I'm gone be complaining about telus network chile 😭😭😭😭
-
Andrew Poole
(@caribouwho) reported
from
Red Deer, Alberta
@JamesHannett @TELUS shaw has been no bed of roses lately. Lots of poor signal/ pixelation the past 2-3 months.
-
Adam Risling
(@AdamRiz) reported
from
Red Deer, Alberta
@The_Big_P So weird. I'm watching. Have had no problems. You with Telus?
-
Edward McIntyre
(@twittem) reported
from
Red Deer, Alberta
@apelechaty If you can get Telus Fiber in your area do it. If not, take Shaw but no plan over 600mb down.
-
C'mon Man Really?
(@Comnmanreally) reported
from
Red Deer, Alberta
@aWYNNING @TELUS Bad timing!
-
John MD
(@John1MD) reported
from
Red Deer, Alberta
In other news, Telus today emailed its customers, asking them if they had problems with acne…and acne is caused by diet. So you should book a $60 dietician Telus phone call, and if you are still stressed at the end, Telus will bill AH to hear how you should use antibiotics. ..2
-
Patti Yackulic
(@pmyackulic) reported
from
Red Deer, Alberta
@BrittBaltimore @MattWolfAB @shandro @DShepYEG @BrittBaltimore the ethics commissioner's decision was made before the biosimilars debacle & @shandro tweeting support for Telus babylon.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
-
Sarah Parkes
(@SarahPa58703798) reported
from
Edmonton, Alberta
@telus currently been on hold for 1hr 45 minutes trying to speak to customer services about my contract…..!
-
Brent (Weatherman)
(@Weatherman2709) reported
@jonomack @javabeans72 @koodo Representatives at Telus store or Koodo kiosk tell me they can’t resolve billing issues and to request Koodo to do callback. #CusomerService
-
Demon's Delite
(@Demons_Home) reported
damn I can't wait until 2030 when I can pay Telus remote healthcare $500 to place me in a punishment cube
-
Warren Epp
(@epp_warren) reported
@TELUSsupport I have been trying all day to get my account reactivated only to be bumped back in the Que for Telus assist. So please improve your service. Waiting over an hour when there is only 2 in front of you is ridiculous.
-
Commissioner Miner
(@fanCRTCProfling) reported
@BigBadJuan It's gotta be a trap. We have: 1) Telus attempting to be an even bigger cockbag than they already are. 2) A #CRTC employee that is actually working 3) No 404's in a tariff file 4) A consumer issue. Someone is playing.
-
Lex Green
(@LexGreen3) reported
@TELUS if you charge a credit card fee i will be cancelling my service out of principle. Credit card fees are part of doing business, imagine if I went to the grocer and they told me they were going to charge an extra fee for using my credit card.
-
Stuck In The Meatrix
(@InTheMeatrix) reported
@TELUS @TELUSsupport please get your head out of your asses. Funding honey bee exploitation is not "caring for the environment" it is part of the problem!! We are losing native species' becuase of it and a "critical part of the global economy"? So was slavery. Just stop.
-
Sean Fordyce
(@seanfordyce) reported
No excuse for this crap company to put people on hold for an hour to speak to their billing for their mistake. EVERY TIME. Then they are before the CRTC to ask to charge customers to pay by credit card. Prediction: @Telus bankruptcy in 5 years. They are clueless.
-
Ian the NHL non-fan
(@i_thompson14) reported
@RedToryFan @CBCToronto In BC, Telus is charging people thousands of dollars for a service that will allow them to access a family doctor, which more and more people don’t have. How, exactly, is adding more bureaucracy (insurance paperwork, etc) going to improve what ought to be a public good?
-
Boxer Hill
(@gb10xnm) reported
@pinchrunn3r77 @pewpewpew You may want to skip Freedom mobile entirely. My experience with fiends and family switching to Freedom is of all of them, every single one of them, using their friends, Rogers, Bell and Telus phones an awful lot. Do you have Koodoo as a low cost option in Ontario?