Telus Outage Report in Penhold, Alberta
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Penhold, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Penhold and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (55%)
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Phone (20%)
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TV (9%)
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Wi-fi (8%)
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Total Blackout (5%)
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E-mail (3%)
Live Outage Map Near Penhold, Alberta
The most recent Telus outage reports came from the following cities: Red Deer.
| City | Problem Type | Report Time |
|---|---|---|
 Red Deer |
Internet | |
| Red Deer |
Internet | |
| Red Deer |
TV | |
| Red Deer |
Internet | |
| Red Deer |
Internet | |
| Red Deer |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports Near Penhold, Alberta
Latest outage, problems and issue reports in Penhold and nearby locations:
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Andrew Poole
(@caribouwho) reported
from
Red Deer, Alberta
@JamesHannett @TELUS shaw has been no bed of roses lately. Lots of poor signal/ pixelation the past 2-3 months.
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Brad
(@PigeonLakeBrad) reported
from
Red Deer County, Alberta
@TELUS An hour and fifty minutes in to holding waiting to speak to a representative because you billed my account $20 for roaming charges which were incurred when my wife and I walked "behind the falls" at Niagara Falls while on vacation - on the CANADIAN side! You are the worst!
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Adam Risling
(@AdamRiz) reported
from
Red Deer, Alberta
@The_Big_P So weird. I'm watching. Have had no problems. You with Telus?
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Beverly McQuiston
(@purplegirl017) reported
from
Red Deer, Alberta
I was told that I’d get a call back in 45 minutes and was over 1 1/2 hours. Our time is valuable too and it seems like customer service is not the same as when I initially joined @Shaw as that was the reason. Just really disappointed as Telus sucks but no other option.
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Tammi
(@MyChaos) reported
from
Red Deer, Alberta
Anyone in the south east having Telus wifi issues? Meaning, slow or non existent?
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jerome obal
(@friendlyfilipin) reported
from
Sylvan Lake, Alberta
@TELUS take out my account sans the the ******* acct out of my credit history and tell the **** to take it off the credit bureaus
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Rod Bradshaw
(@RodMGB) reported
from
Red Deer County, Alberta
@bsuns @TELUS Finally got it resolved Friday. When you get to the right person, issues can be resolved. One less issue for a senior to worry about
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Allison Farms
(@Allisonfarms) reported
from
Red Deer County, Alberta
@KowalchukFarms @cjhubka Telus smart hub and have never had it slow down in two years
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Trevor PETERSEN
(@wheatiepete) reported
from
Red Deer County, Alberta
@DTimchishen Us too. For what we pay the @Xplornet sucks. We are looking for something else. Was suggested to look into Telus Hub.
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Andrew Wiebe
(@andrewevanwiebe) reported
from
Red Deer County, Alberta
@jeffmadams @TELUS Wow. Just horrible timing.
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Mark Jones
(@markjones65) reported
from
Innisfail, Alberta
@Shawhelp I sent a direct message but I am getting tired of talking about recorded shows getting deleted and saying we know there is an issue but nothing gets done! Forcing me to look at Telus again! #nothappy
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jerome obal
(@friendlyfilipin) reported
from
Sylvan Lake, Alberta
@TELUSsupport @TELUS why should I pay the 215$ I already cancel my contract 2 months ago for **** service it piss me off already return the **** phone I’m not buying your bullshit
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Edward McIntyre
(@twittem) reported
from
Red Deer, Alberta
@apelechaty If you can get Telus Fiber in your area do it. If not, take Shaw but no plan over 600mb down.
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Doug Ellertson 🇨🇦🇳🇴
(@OldBrew75) reported
from
Red Deer County, Alberta
@TELUS our rural internet via smart hub use to be really good. It’s been crap for the last few months. What happened?
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106.7 The Drive
(@1067TheDrive) reported
from
Red Deer, Alberta
TELUS Mobility customers may be unable to call 9-1-1. This is a new alert similar to an issue from last week.
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umutinganyi 🇧🇮
(@ciadoma24) reported
from
Red Deer, Alberta
75$ for unlimited data I know I'm gone be complaining about telus network chile 😭😭😭😭
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Sheena Johnson
(@sheenaleanne) reported
from
Red Deer, Alberta
Real talk guys. No hold backs. I’m sick to death of crappy Telus internet service downtown and on the east side of town. I’m considering the switch to Shaw. Gimme your thoughts. Lord knows I don’t need a 36 month commitment to another crap service.
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C'mon Man Really?
(@Comnmanreally) reported
from
Red Deer, Alberta
@aWYNNING @TELUS Bad timing!
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Patti Yackulic
(@pmyackulic) reported
from
Red Deer, Alberta
@BrittBaltimore @MattWolfAB @shandro @DShepYEG @BrittBaltimore the ethics commissioner's decision was made before the biosimilars debacle & @shandro tweeting support for Telus babylon.
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John MD
(@John1MD) reported
from
Red Deer, Alberta
In other news, Telus today emailed its customers, asking them if they had problems with acne…and acne is caused by diet. So you should book a $60 dietician Telus phone call, and if you are still stressed at the end, Telus will bill AH to hear how you should use antibiotics. ..2
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Johnathan Onland
(@JohnathanOnland) reported
@FEEZYDoesIT I have a love hate relationship with Telus. They throttled me back in the day but now it's fast as mighty mouse on **** with balanced up\down and I get way better pings. But their business services are horrible. Good sales bad delivery.
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anathema
(@anathemamask) reported
@maxwood I migrated from a garbage 4g LTE connection costing about the same monthly. The initial buy in was a lot (I'm canadian). Even at it's worst, starlink has been better than telus. I don't regret it. 10x faster speeds at best, 5x faster speeds when it's not. 1/2
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Bernadette McEwen
(@BernadetteMcEwe) reported
@CBCEarlyEdition the handling of this whole Covid 19 is disgraceful the first day of the rollouts was so bizarre as Telus just let us down maybe an indication of their commitment as a telecoms provider. 300 people got appointments. Developing Country?
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Briere Production Group
(@BriereProd) reported
@jjhorgan @TELUS Too bad you guys didn’t take the time to fully test the system in advance considering the significance of this roll-out!
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News Reader
(@WoofMeow604) reported
@keithbaldrey Telus is like a scared kid who covered up for a bad mean kid who broke a window.
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Ivan Johnson. Concerned Canadian
(@RealisticCanad1) reported
@realJeff45 Telus said he did. They've separated the cost of the plans and phones. You used to pay about $90/mth that included a $0 phone. Now your plan for 4 ppl is $65 each. Govt now says if you want a phone, buy a phone or make payments. But your base plan has gone down. Dead serious.
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axel1069
(@axel10691) reported
@keithbaldrey Not a Telus problem more like an incompetent Horgan government problem
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Digital Dolphin
(@digitaldolphin) reported
@j_mcelroy The word I'm getting from Telus employees involved is that the service was a humanitarian offer done at no charge, and that call volume was about 170x what they were told it would be. I doubt BC Gov will acknowledge either of those points though.
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Daun Frederickson
(@DaunFreddy) reported
@TELUSsupport @TELUSBusiness We have a business account & have had the same account and EMAIL with Telus since 2000. On Monday you froze our account saying we hadn’t paid BUT we have & your customer services confirmed it. We pay every month. ITS PAID! See next tweet.
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sheila d
(@sheilansam) reported
@jjhorgan @TELUS Only incompetent leader blame others for a system they were supposed to manage. Not only a rollout fail, but a tell about what sort of leader you are. #whydidievervoteNDP