Telus outages and service status in Penhold, Alberta
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Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around Penhold, including 0 direct reports.
- The most common problems reported in this area mention Phone, Internet, and Wi-fi.
- Phone (50%)
- Internet (25%)
- Wi-fi (25%)
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Penhold, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Penhold, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Penhold, Alberta
The most recent Telus outage reports came from the following cities: Red Deer.
| City | Problem Type | Report Time |
|---|---|---|
 Red Deer
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Phone | 9 days ago |
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Red Deer
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Wi-fi | 11 days ago |
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Red Deer
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Internet | 15 days ago |
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Red Deer
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Phone | 25 days ago |
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Red Deer
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Internet | 2 months ago |
Community Discussion
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Telus Issues Reports Near Penhold, Alberta
Latest outage, problems and issue reports in Penhold and nearby locations:
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Beverly McQuiston (@purplegirl017) reported from Red Deer, AlbertaI was told that I’d get a call back in 45 minutes and was over 1 1/2 hours. Our time is valuable too and it seems like customer service is not the same as when I initially joined @Shaw as that was the reason. Just really disappointed as Telus sucks but no other option.
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Edward McIntyre (@twittem) reported from Red Deer, Alberta@apelechaty If you can get Telus Fiber in your area do it. If not, take Shaw but no plan over 600mb down.
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jerome obal (@friendlyfilipin) reported from Sylvan Lake, Alberta@TELUS take out my account sans the the ******* acct out of my credit history and tell the **** to take it off the credit bureaus
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Brad (@PigeonLakeBrad) reported from Red Deer County, Alberta@TELUS An hour and fifty minutes in to holding waiting to speak to a representative because you billed my account $20 for roaming charges which were incurred when my wife and I walked "behind the falls" at Niagara Falls while on vacation - on the CANADIAN side! You are the worst!
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Allison Farms (@Allisonfarms) reported from Red Deer County, Alberta@KowalchukFarms @cjhubka Telus smart hub and have never had it slow down in two years
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Mark Jones (@markjones65) reported from Innisfail, Alberta@Shawhelp I sent a direct message but I am getting tired of talking about recorded shows getting deleted and saying we know there is an issue but nothing gets done! Forcing me to look at Telus again! #nothappy
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John MD (@John1MD) reported from Red Deer, AlbertaIn other news, Telus today emailed its customers, asking them if they had problems with acne…and acne is caused by diet. So you should book a $60 dietician Telus phone call, and if you are still stressed at the end, Telus will bill AH to hear how you should use antibiotics. ..2
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Sheena Johnson (@sheenaleanne) reported from Red Deer, AlbertaReal talk guys. No hold backs. I’m sick to death of crappy Telus internet service downtown and on the east side of town. I’m considering the switch to Shaw. Gimme your thoughts. Lord knows I don’t need a 36 month commitment to another crap service.
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Tammi (@MyChaos) reported from Red Deer, AlbertaAnyone in the south east having Telus wifi issues? Meaning, slow or non existent?
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106.7 The Drive (@1067TheDrive) reported from Red Deer, AlbertaTELUS Mobility customers may be unable to call 9-1-1. This is a new alert similar to an issue from last week.
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Andrew Poole (@caribouwho) reported from Red Deer, Alberta@JamesHannett @TELUS shaw has been no bed of roses lately. Lots of poor signal/ pixelation the past 2-3 months.
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umutinganyi 🇧🇮 (@ciadoma24) reported from Red Deer, Alberta75$ for unlimited data I know I'm gone be complaining about telus network chile 😭😭😭😭
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Adam Risling (@AdamRiz) reported from Red Deer, Alberta@The_Big_P So weird. I'm watching. Have had no problems. You with Telus?
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Rod Bradshaw (@RodMGB) reported from Red Deer County, Alberta@bsuns @TELUS Finally got it resolved Friday. When you get to the right person, issues can be resolved. One less issue for a senior to worry about
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jerome obal (@friendlyfilipin) reported from Sylvan Lake, Alberta@TELUSsupport @TELUS why should I pay the 215$ I already cancel my contract 2 months ago for **** service it piss me off already return the **** phone I’m not buying your bullshit
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Patti Yackulic (@pmyackulic) reported from Red Deer, Alberta@BrittBaltimore @MattWolfAB @shandro @DShepYEG @BrittBaltimore the ethics commissioner's decision was made before the biosimilars debacle & @shandro tweeting support for Telus babylon.
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Trevor PETERSEN (@wheatiepete) reported from Red Deer County, Alberta@DTimchishen Us too. For what we pay the @Xplornet sucks. We are looking for something else. Was suggested to look into Telus Hub.
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Doug Ellertson 🇨🇦🇳🇴 (@OldBrew75) reported from Red Deer County, Alberta@TELUS our rural internet via smart hub use to be really good. It’s been crap for the last few months. What happened?
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Andrew Wiebe (@andrewevanwiebe) reported from Red Deer County, Alberta@jeffmadams @TELUS Wow. Just horrible timing.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Scott F Shefford (@sfshefford1) reportedNot a day goes by in this **** hole of a city that stupid stuff continues and of course Telus is on the grift
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ASP (@aprad1234) reported@johnston_phil @TELUS @TELUSsupport I've had this happen multiple times. I have had multiple techs come in to assess. For you, the next step will be TELUS telling you they will send a tech at cost of $140. It's all a way for them to leverage poor equipment to then upcharge in other ways. Look for another provider.
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INKOTNYI mumaraso💪 (@chrismugire) reported@TELUS this is the worst telecommunication company I ever seen in my life
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YYZAV8R (@yyzav8r) reported@TELUSsupport trying to call telus mobility for support and when being transferred to agent I get generic message that offices are closed. It's 7pm eastern, 420pm pacific, how are your offices closed? Is telus bankrupt?
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Nancee Droo (@NanceeDroo) reportedI have a landline! A couple days ago our power supplier had a planned outage. Coincidentally, our landline stopped having a dial tone. I called TELUS. Got a callback to help get the landline working again. I’m in Alberta 🇨🇦. The TELUS dude helping me is in Manila, Philippines.
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Shell Shock 420 (@Drkronic) reportedHey @TELUS maybe get some support staff and customer service instead of calling me every time I’m one day late stop being ***** and help the customer
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Emmanuel Richie (@emmanuel_r90) reported@Noxx_boy @amara_is_weird Got someone in the US, UK or Canada that could help you apply for remote jobs like Telus or outlier..? Link up and let's make weekly income together
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Canadian Crimes (@canadian_crimes) reported@FidoSolutions The phone should work I’ve lost data in half the places it used to be decent in. There is zero customer support. Fido is a joke I’m moving to telus
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Frenzi 🌺🇨🇦🌺 (@MissTrulie) reported@OscarGrouchAjax @TELUSsupport I am having this exact same issue and I am in Toronto. Time zone is showing Halifax as well. So this Telus issue that needs to be looked at. If I put auto time zone on it reverts back to Halifax. This started today. Please have someone check into this.
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Techjunkie Aman (@Techjunkie_Aman) reportedThey didn’t leak passwords. They leaked something worse. Crunchyroll breach: • ~1.2M emails confirmed (subset of a larger dataset) • Third-party vendor (Telus Digital) compromised • Malware → Okta SSO → internal tools exposed (~24h access) Data taken: • Emails, names, usernames • IPs + approximate locations • Full support tickets (billing issues, chats, activity logs) That means attackers know: • Your recent support conversations • Billing disputes or issues • Account activity patterns Enough to send highly convincing phishing. Timeline: • Mar 12 → initial breach • Mar 23 → ~6.8M emails claimed • Late Mar → data sold on forums • Apr 4 → 1.2M verified (HIBP) Crunchyroll says no passwords leaked. But context > passwords. What to do: • Change password (especially if reused) • Enable 2FA (authenticator app) • Check HIBP • Watch for targeted emails/SMS This was a supply-chain breach.