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Telus

Telus Outage Report in Sainte-Cécile-de-Masham, Outaouais, Quebec

Why is my Telus service not working?

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Sainte-Cécile-de-Masham, Quebec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sainte-Cécile-de-Masham, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 6: Problems at Telus

Telus is having issues since 07:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 48% Internet (48%)
  • 23% Phone (23%)
  • 12% Wi-fi (12%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Sainte-Cécile-de-Masham, Quebec

Latest outage, problems and issue reports in Sainte-Cécile-de-Masham and nearby locations:

  • mcguffindavid
    David McGuffin (@mcguffindavid) reported from Chelsea, Quebec

    @perreaux I ultimately quit Bell mobility and went to Telus for a variety of reasons which could be summed up as “I really didn’t feel like they gave a crap if I was a customer or not.” So far Telus feels more attentive. Kind of like the difference between Air Canada and WestJet.

  • Pamillingworth
    Pamela illingworth (@Pamillingworth) reported from Pontiac, Quebec

    @SamsungCanada my phone apps keep crashing. Outlook, weather network, telus. Help please

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • docmartin1987
    Bradley Martin (@docmartin1987) reported

    I myself wasn’t looking for a massive pay increase (although we sure wouldn’t turn it down) but I have issue with the continued push for privatization and wasted tax dollars going to places like Telus. The crumbling of primary care continues! #ABDocsForPatients

  • ShawnBechard
    Shawn Bechard (@ShawnBechard) reported

    @Telus has ignored my complaints about MITM attacks, because it proves that internet service providers work hand in hand with community mobbing and corrupt authority.

  • RonClark282
    Ron Clark (@RonClark282) reported

    @TELUS You're customer service is absolutely Pathetic

  • onthefence247
    on the fence (@onthefence247) reported

    @Carol18358107 I have koodo, no problems. But Telus is sister company

  • RNC_PoliceNL
    Royal Newfoundland Constabulary (@RNC_PoliceNL) reported from Logy Bay-Middle Cove-Outer Cove, Newfoundland and Labrador

    Please do not use the listed general inquiry number until Telus/Koodo have restored services. Telus and Koodo cell customers can still access the RNC through 911 in case of an emergency. #ThankYou 3/3

  • elhamj14
    elham j (@elhamj14) reported

    @Bell Please support Iranian the same as Telus and Rogers. Make the calls and texts free to Iran

  • Saralyzer777
    Sarah Doyle (@Saralyzer777) reported

    @theJagmeetSingh BIG NOPE from me. These companies just increase the price of their goods or lower the quality to compensate for lost profits paid towards new tax. C’mon man, it’s not rocket science!! Anyone notice TELUS crap service ever since Trudeau made them decrease rates? Prime example

  • BillRob06744883
    Clearly Tired of The UCP🇨🇦☮️ (@BillRob06744883) reported

    Credit card company wants a copy of the Telus email as does the CRTC. It seems Telus doesn’t have the approval to pass the credit card fee on to us consumers. Since Quebec has different rules they just added on a fee. I would @ Telus but what’s the point they never even responded

  • RonClark282
    Ron Clark (@RonClark282) reported

    @TELUS so disappointed with your costumer service for long term guys like me

  • RonClark282
    Ron Clark (@RonClark282) reported

    @TELUS crappy customer service