Telus outages and service status in Chelsea, Quebec
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Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around Chelsea, including 0 direct reports.
- The most common problems reported in this area mention Total Blackout.
- Total Blackout (100%)
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Chelsea, Quebec
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Chelsea, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Chelsea, Quebec
The most recent Telus outage reports came from the following cities: Ottawa.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa
|
Total Blackout | 28 days ago |
|
Ottawa
|
Phone | 1 month ago |
|
Ottawa
|
Internet | 2 months ago |
|
Ottawa
|
Internet | 2 months ago |
Community Discussion
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Telus Issues Reports Near Chelsea, Quebec
Latest outage, problems and issue reports in Chelsea and nearby locations:
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Patrick Kay (@PatrickRKay) reported from Ottawa, Ontario@JimWatsonOttawa is @Rogers participating to provide cellular service in the tunnel, even tho Telus is
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Eric Goodwin (@auxonic) reported from Ottawa, Ontario@TELUS I support government owned and operated infrastructure because the big telcos like you refuse to invest in it. You’re looking for a handout and to that I say “shove off”
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Dave D Garand (@DaveInBlackburn) reported from Ottawa, OntarioMy #Telus phone service is kaput, anyone else?
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antpepe (@antpepe) reported from Ottawa, Ontario@tleehumphrey @TELUS It will be good, the working from anywhere needs more bandwidth. This will help people increasing their cellphone speeds. Businesses need to recover.
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Paul McGuire (@mcguirp) reported from Ottawa, OntarioWhen told we will move to another company after our contract with @telus is over @TELUSsupport responded, this has nothing tobdovwith customer retention. I thought everything had to do with #CustomerService - there needs to be a better way!
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ambivalent_one (@ambivalent_one) reported from Ottawa, OntarioHi @koodo! I'm wondering what I can do about consistently low cell reception at home. I get poor audio on calls, dropped calls and often calls go right to voicemail. This isn't new, it been gradually getting worse over the last couple of years. It's also affecting the Telus cells
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𝕜ꪖ𝕥 ꪀꪖડડ (@kittkat9688) reported from Ottawa, Ontario@TELUS your website sucks...being forced to change my plan online to avoid a surcharge yet the website won't let me...
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Paul McGuire (@mcguirp) reported from Ottawa, Ontario@JenniferNKing @TELUS @TELUSsupport That's what they said. Will never travel with a @telus phone again. Lesson learned. Terrible customer service.
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EA (@ealculumbre) reported from Ottawa, OntarioAs long as I’m on LTE my #Ottawa reception is at 1 bar and reception extremely choppy. When changed to 3G service goes up to 2/3 bars & audio conversations became possible. - We shouldn’t have to choose between the two @TELUS @TELUSsupport
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Eric Goodwin (@auxonic) reported from Ottawa, Ontario@ALL_CAPS @TELUS How about cut off all incumbents from new spectrum auctions until there’s fibre literally every damn place.
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EA (@ealculumbre) reported from Ottawa, Ontario@TELUSsupport I can confirm this is happening in #Ottawa area codes starting with K1Y. Please bring this up to management - Telus tech support has already acknowledged the issue and now we’d like to see it resolved. Keep us posted with steps your taking to resolve it.
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Paul Boyer (@PBoyer82) reported from Ottawa, Ontario@TELUS fix your dang app please. I can’t pay my bill through the app because it won’t load. I either get wrong password or cannot connect to server. #help
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Paul McGuire (@mcguirp) reported from Ottawa, OntarioAmazing statement today by @TELUS - if you keep your phone on airplane mode while overseas you will still incur roaming charges. Only way to prevent this, leave you SIM card in Canada. Terrible #CustomerService by @TELUSsupport
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Chris Beeston (@Sunston72) reported from Ottawa, OntarioBad guys score 2-1 for the @Ottawa67sHockey 2nd period. #NoQuit #AllConnected @TELUS
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Paul McGuire (@mcguirp) reported from Ottawa, Ontario@BrennenLisa @TELUS @TELUSsupport Seems to be. First time we have had these issues with @telus really suggest not travelling with a Telus phone #buyerbeware
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Paul McGuire (@mcguirp) reported from Ottawa, Ontario@intudes @TELUS I think they use that to their advantage. Also doesnt excuse terrible customer service @TELUSsupport
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Heather Badenoch 💉💉💉 (@HeatherBadenoch) reported from Ottawa, Ontario@mrabson Any chance you’re on Telus or Koodo? Their free Call Control service blocks robocalls. I haven’t had one in more than a year.
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Michael.L (@OCT_Fan) reported from Ottawa, Ontario@HeneinThorn I’m pretty happy with Virgin 🇨🇦 @virginmobilecan Though I’m thinking of going back to Virgin as TELUS has the worst policy re paying ones bill .
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Paul Atkinson 🇨🇦 (@Paulysworld) reported from Gatineau, Quebec@mikesbloggity @jkenney @shandro It's their plan to privatize for $ healthcare. They only care about $ & the wealthy. They gut AB healthcare, fire 11k during a pandemic, refuse to shut down, go MIA, & will "suddenly" come up with a "private sector" (Telus health) solution... this is skulduggery they're Ghouls.
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Bram Abramson (@bramabramson) reported from Hull, Quebec@Mark_Goldberg @TELUS And not just normalizing for units consumed, either: also reasonable bundle allocation & a dozen other things. Dividing aggregates by aggregates is the worst approach, except all the others -- better would be to opt out of market analysis. Which apparently has perils too. #crtc
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Tracy🌴♌🌊🎱🏹 (@ProvoGal01) reported.@TELUS Why do you outsource your call center jobs to India? You're a Canadian company! Why are you not hiring Canadians to do this job? Why am I getting calls from a call center in India about my account? There are more than enough Canadians looking for work. I will not accept calls from a call center in India about my service!
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Dar Kana (@dar_kana) reported@ProvoGal01 @TELUS @TELUSsupport The customer service & service itself at Telus was so bad I switched to starlink. Imagine being threatened with a 250$ bill, by a member at a foreign call centre if I'm not home to fix your terribel services. Most of the calls- unintelligible!
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Mojito Randy (@MojitoRandy) reported@TELUSsupport @TELUS I need help linking my account, but because I can’t link my account it won’t let me talk to rep. I would like to pay my bill. Please help.
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Irene Woike 🇨🇦🇩🇪 (@ChristelPeter1) reported@Stephbujo @nath_beauregard @Bell Not just Bell, Telus is the same. They tried to tell me I never sent them the equipment back ( that after some Telus goof tried to make me believe the Canada Post will come driving out to the sticks and pick it up ) luckily I didn’t believe him and sent it by registered mail. Took me almost 3 months and many phone calls and a lot of grandstanding by Telus before they finally stopped being jerks.
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Alien Peteys 👽🇸🇪🏒💯🇨🇦🇺🇦 (@Grampahockey1) reportedHad to call Telus (2 hours on hold ) myself took a week and 5 min to fix
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Kit Kat (@KitKatKomeBack) reported@DanMazierMP 2/2; building the platform, there was also Onboarding vendors to bring on the pharmacies and clinicians on. Also needed was a 24/7 support network to be available to the pharmacies. Telus has the platform available to any province or private company that would want to use it.
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Jonathan Lee Scholes (@Jonleescholes) reported@TELUS what the heck happened to installing the PureFibre to the rest of the Somerset neighbourhood? You started 4 years ago then just gave up, the half I live in did not get the PureFibre and have the worst service because it’s the ‘old’ system! Now Bonavista is in the plans?!
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Chad 🎷🇨🇦🎵 (@chadsmithjazz) reported@ProvoGal01 @TELUS @TELUSsupport You never know nowadays... but yes, as a huge Canadian company they should be employing Canadians!
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Woods Deep (@WoodsDeepMusic) reported@ProvoGal01 @TELUS @TELUSsupport Just hang up. It will catch on
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Adrian Wade (@DrAdrianPWade) reported@MelissaLMRogers Rogers increased our company's bill several times. They wanted even more once the sixth year we had been with them ran out, so we switched to Telus. After a few Telus fibre installation and billing hiccups were sorted, we now have a superior service from Telus at lower cost.