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Telus Outage Report in Chelsea, Outaouais, Quebec

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Chelsea, Quebec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Chelsea, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 49% Internet (49%)
  • 23% Phone (23%)
  • 12% Wi-fi (12%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Live Outage Map Near Chelsea, Quebec

The most recent Telus outage reports came from the following cities: Ottawa.

CityProblem TypeReport Time
Ottawa Total Blackout 7 days ago
Ottawa Phone 12 days ago
Ottawa Internet 29 days ago
Ottawa Internet 1 month ago
Gatineau Phone 3 months ago
Ottawa Internet 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Chelsea, Quebec

Latest outage, problems and issue reports in Chelsea and nearby locations:

  • PBoyer82
    Paul Boyer (@PBoyer82) reported from Ottawa, Ontario

    @TELUS fix your dang app please. I can’t pay my bill through the app because it won’t load. I either get wrong password or cannot connect to server. #help

  • stillwellgray
    simon (@stillwellgray) reported from Ottawa, Ontario

    @TELUS Wrong geo location for this ad, no one in Ontario gives a shit

  • OCT_Fan
    Michael.L (@OCT_Fan) reported from Ottawa, Ontario

    @HeneinThorn I’m pretty happy with Virgin 🇨🇦 @virginmobilecan Though I’m thinking of going back to Virgin as TELUS has the worst policy re paying ones bill .

  • auxonic
    Eric Goodwin (@auxonic) reported from Ottawa, Ontario

    @human3500 @ALL_CAPS Lol... do we have an approach? Other than telus/bell looking for handouts to marginally improve poor service

  • antpepe
    antpepe (@antpepe) reported from Ottawa, Ontario

    @tleehumphrey @TELUS It will be good, the working from anywhere needs more bandwidth. This will help people increasing their cellphone speeds. Businesses need to recover.

  • StefaneBrunet
    Stefane Brunet (@StefaneBrunet) reported from Rideau Gardens, Ontario

    Let's put big hurt this afternoon against are hated rival Peterborough Petes this afternoon. Today home opener for home town ottawa 67's and sent them packing back down highway 7 to Peterborough this afternoon . This team has no quit #AllConnected @TELUS

  • MichaelSuddard
    Michael Suddard (@MichaelSuddard) reported from Ottawa, Ontario

    @Ottawa_Biker @TELUS @OC_Transpo Perhaps mine is post morning rush hour issues.

  • kittkat9688
    𝕜ꪖ𝕥 ꪀꪖડડ (@kittkat9688) reported from Ottawa, Ontario

    @TELUS your website sucks...being forced to change my plan online to avoid a surcharge yet the website won't let me...

  • mcguirp
    Paul McGuire (@mcguirp) reported from Ottawa, Ontario

    @BrennenLisa @TELUS @TELUSsupport Seems to be. First time we have had these issues with @telus really suggest not travelling with a Telus phone #buyerbeware

  • auxonic
    Eric Goodwin (@auxonic) reported from Ottawa, Ontario

    @TELUS I support government owned and operated infrastructure because the big telcos like you refuse to invest in it. You’re looking for a handout and to that I say “shove off”

  • bramabramson
    Bram Abramson (@bramabramson) reported from Hull, Quebec

    @Mark_Goldberg @TELUS And not just normalizing for units consumed, either: also reasonable bundle allocation & a dozen other things. Dividing aggregates by aggregates is the worst approach, except all the others -- better would be to opt out of market analysis. Which apparently has perils too. #crtc

  • mcguffindavid
    David McGuffin (@mcguffindavid) reported from Chelsea, Quebec

    @perreaux I ultimately quit Bell mobility and went to Telus for a variety of reasons which could be summed up as “I really didn’t feel like they gave a crap if I was a customer or not.” So far Telus feels more attentive. Kind of like the difference between Air Canada and WestJet.

  • CJAY932
    Christina (@CJAY932) reported from Ottawa, Ontario

    @TELUSsupport I ordered Airpods on June 11th and was told they would take 3-5 business days to arrive. Still haven’t received any updates or shipping info. HELP! @TELUS

  • wtoneill
    Will O'Neill (@wtoneill) reported from Ottawa, Ontario

    @TELUS should market a home security service that blocks the daily ads I receive from Telus for their home security service.

  • Paulysworld
    Paul Atkinson 🇨🇦 (@Paulysworld) reported from Gatineau, Quebec

    @mikesbloggity @jkenney @shandro It's their plan to privatize for $ healthcare. They only care about $ & the wealthy. They gut AB healthcare, fire 11k during a pandemic, refuse to shut down, go MIA, & will "suddenly" come up with a "private sector" (Telus health) solution... this is skulduggery they're Ghouls.

  • auxonic
    Eric Goodwin (@auxonic) reported from Ottawa, Ontario

    @ALL_CAPS @TELUS How about cut off all incumbents from new spectrum auctions until there’s fibre literally every damn place.

  • DaveInBlackburn
    Dave D Garand (@DaveInBlackburn) reported from Ottawa, Ontario

    My #Telus phone service is kaput, anyone else?

  • PatrickRKay
    Patrick Kay (@PatrickRKay) reported from Ottawa, Ontario

    @JimWatsonOttawa is @Rogers participating to provide cellular service in the tunnel, even tho Telus is

  • vdehejia
    Vivek Dehejia (@vdehejia) reported from Ottawa, Ontario

    @TELUSsupport Thanks, nope I didn't transfer this and got it from Telus last fall. Worked fine till this glitch today. But just had a friend call me and it's working again now. So I assume it was perhaps network congestion or something else temporary. Anyway, all good now!

  • MichaelSuddard
    Michael Suddard (@MichaelSuddard) reported from Ottawa, Ontario

    @Ottawa_Biker @OC_Transpo Normally I don't have any issues in the tunnels until this past week and late week before. So strange. The St Laurent Mall Telus network usually picks me up no problem. Maybe I should try that one too. 🤔

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • CholakRosanna
    Rosanna Cholak 🇨🇦 (@CholakRosanna) reported

    @OrcaBC101 Telus owns Koodo: think Telus has over extended itself when they lack knowledge and hope their customers are more stupid than they are... and ignore things like when you tell them they made the deal to change for the same price...BULLSHIT 37.00 is NOT 62.00 before loyalty figures

  • OutermostGhost
    OutermostGhost 💀💜 (@OutermostGhost) reported

    Hey guys, thanks for all the support today. Thanks to @MsKittyGemma, @Prof_Tiberius, and @AnguisPlus for the raids and I'm sorry we had to kill the stream early! Telus kicked us off our hub and won't acknowledge anything but 4g so I am unable to continue the stream =/

  • NinoV81
    Нинџа_Корњача🇷🇸🇷🇸🇷🇺🇷🇺 (@NinoV81) reported

    @TELUSsupport @bc_brick Telus is by far the worst Mobile provider I've ever used. Constantly dropping calls, poor reception, can't dial out. Really really bad overall. Leaving #telus very soon.

  • OrcaBC101
    Gramma Jackie🐬🐺🦅🌲 (@OrcaBC101) reported

    @CholakRosanna I used to have Telus and then I switched over when I got my new phone. I had issues with Telus before but not as bad as I have with #Koodo, it's gotten ridiculous.

  • gsanghera10
    Gary Sanghera (@gsanghera10) reported

    @JodiMann7 @TELUS I got the same text. Just got off the phone with support and they’re saying I don’t have any extra charges … hour long wait

  • Hendrix0FHipHop
    Oscillating Hue-Man (@Hendrix0FHipHop) reported

    @TELUS Maple ridge BC is having Issues with Service. No one in my Building that has Telus internet and Cable is Working. What's going on?????

  • DayGlowBlue
    DayGlowBlue (@DayGlowBlue) reported

    Me: "I'll send this I-pad back, it's too small for work stuff which is what I need it for." -packages it up, finally gets the return email from Telus- My old tablet: -Dies- Me: "Oh... okay." -unpacks the ipad and calls tech support- "I AM KEEPING MY CHILD. I can edge up L8R. :D"

  • trainwithseb
    Sebastian A (@trainwithseb) reported

    @TELUS So you are intermittently shutting our service down ? Interesting way of promoting services. Just saying

  • canning_bryan
    bryan canning (@canning_bryan) reported

    @TELUSsupport just got off the phone with Telus. You people don't know your head from your ***. He told me it's a problem in BC and the technical support team is aware and working on it. While you tell me there's no issues in my area. There I did your job for you idiots

  • therealjugni
    jugni (@therealjugni) reported

    @modhaliwal @TELUS I took screen shots of the plan the rep messaged me about when I switched from Shaw to Telus. I never got what was promised. They are all slimy. Check your bills for over charge “errors” regularly.