Telus

Telus Outage Report in Stouffville, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Stouffville, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Stouffville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Stouffville, Ontario 12/19/2025 22:25

December 19: Problems at Telus

Telus is having issues since 06:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Stouffville, Ontario

The most recent Telus outage reports came from the following cities: York and Markham.

Loading map, please wait...
City Problem Type Report Time
CanadaYork Internet
CanadaMarkham Internet
CanadaConcord Phone
CanadaPickering Phone
CanadaRichmond Hill Internet
CanadaStouffville Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Stouffville, Ontario

Latest outage, problems and issue reports in Stouffville and nearby locations:

  • saraurowitz sara urowitz (@saraurowitz) reported from Aurora, Ontario

    @koodo @RogersHelps Jessica, a kind and polite customer service rep from @RogersHelps has set up an appointment for me with @Rogers to talk about moving my 3 numbers from @koodo @TELUS. @koodo you have some customer service catch up to do!

  • SamySalti Salti (@SamySalti) reported from Markham, Ontario

    Dear @Rogers @TELUS @Bell , You're the big three. You guys can literally be good people and provide ACTUAL Unlimited Data with absolutely no slow downs. Please make it a thing as it'd probably help everyone in Canada. You're making people pay so much for literally nothing.

  • CinderellaJane7 MermaidCindy (@CinderellaJane7) reported from Aurora, Ontario

    @4ParksBushcraft @BruceAlrighty45 @GOP Exactly, i submitted two reports that may have something to do with this seems Castro using Canadian phones for criminal activity I have TELUS they told me to submit the report made another report to @yrp they were so rude. Now getting a lawyer as per doctor. Abuse Victims 😔

  • jalaras Jose Alaras (@jalaras) reported from Markham, Ontario

    @itransstatus We are still having issues and we are not a Telus subscriber. Please check your system again. Our submissions are returning “r, Please try later...”

  • saraurowitz sara urowitz (@saraurowitz) reported from Aurora, Ontario

    @TELUS @koodo on the line with customer retention fighting over a bill. I can't imagine worse customer service. Over 1 hr of my life wasted fighting with this company who couldn't care less about their customers.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Cliffriders1 Lets go Jays ! (@Cliffriders1) reported

    @Morgo_82 My bad , I read your first tweet as Telus to Shaw .. oops. We usually switch too when price gets too high and the other guys have a deal

  • garybajaj gαɾч вαjαj (@garybajaj) reported

    @TekSavvyBuzz Rogers, Bell, Shaw and Telus can’t pass the buck, except between Support Tiers. You usually get less than what you pay for with discount/indie ISPs.

  • AmilcarNineSix4 corazon de plomo ❤💚🤍 (@AmilcarNineSix4) reported

    Holy crap. On the line with technical support for my Telus Optik TV (yes, we still have cable lol) for AN HOUR and we couldn't get the PVR working. As soon as I hang up with a ticket put in I get the fricken thing working! Unbelievable.

  • kerette45 Pfinally Pfizerized Ker E💉 (@kerette45) reported

    Our @TELUS security system tell us when cats are in the driveway, when a vehicle drives by at night because of the headlight reflection. Think it could pick up the loser that tossed our vehicle. NOT A CHANCE. what are we paying for? Not a happy customer. 🤬 #ThanksForNothing

  • ACSAmherstburg ACS Amherstburg (@ACSAmherstburg) reported

    Our service provider is experiencing difficulties today. ACS phone lines, email and internet access are down. We apologize for the inconvenience and will post an update as soon as Telus has fixed their problem. Thank you

  • crystal_kwon crystal_kwon (@crystal_kwon) reported

    TELUS Health is insanely good. Great doctors, customer service that goes above + beyond. Now only if their mobile policies followed suit.

  • NicESpurling Nicola Spurling (@NicESpurling) reported

    I then asked for verification that I was actually taking to Telus. I was provided with a phone number which, when Googled, shows up with links to Telus Support. The person called back from that number, which made the scam seem more legitimate.

  • Tyr07 Mike (@Tyr07) reported

    @TELUS I need a business account and static IPs, I literally have to go to Shaw even though I have telus residential service, because they can't book an appointment until my residential services are disconnected. Working from my home office, can't go for weeks without service.

  • SergalProjects Siddeley Genetta (@SergalProjects) reported

    @RTH_Manik @_Rewhan Shaw and Telus here. There are few things frustrating as Telus support when there's a critfail you can clearly identify upstream but "oh no pls disconnect *everything* an plug into modum direk" Your bloody auth is on the fritz again. Nothing local'll help, just. Patch a super?

  • Sean1mcW @Sean1mc | Sean Semper-Whyte (@Sean1mcW) reported

    @TELUS @TELUSsupport Folks why am I getting a call ctr in The Philippines ... when I need to make changes to my plan? How do I get in country support who have been trained correctly?