Telus

Telus Outage Report in Stouffville, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Stouffville, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Stouffville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Stouffville, Ontario 12/09/2025 13:20

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Stouffville, Ontario

The most recent Telus outage reports came from the following cities: York, Markham and Concord.

Loading map, please wait...
City Problem Type Report Time
CanadaYork Internet
CanadaMarkham Internet
CanadaConcord Phone
CanadaPickering Phone
CanadaRichmond Hill Internet
CanadaStouffville Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Stouffville, Ontario

Latest outage, problems and issue reports in Stouffville and nearby locations:

  • saraurowitz sara urowitz (@saraurowitz) reported from Aurora, Ontario

    @TELUS @koodo on the line with customer retention fighting over a bill. I can't imagine worse customer service. Over 1 hr of my life wasted fighting with this company who couldn't care less about their customers.

  • CinderellaJane7 MermaidCindy (@CinderellaJane7) reported from Aurora, Ontario

    @4ParksBushcraft @BruceAlrighty45 @GOP Exactly, i submitted two reports that may have something to do with this seems Castro using Canadian phones for criminal activity I have TELUS they told me to submit the report made another report to @yrp they were so rude. Now getting a lawyer as per doctor. Abuse Victims 😔

  • jalaras Jose Alaras (@jalaras) reported from Markham, Ontario

    @itransstatus We are still having issues and we are not a Telus subscriber. Please check your system again. Our submissions are returning “r, Please try later...”

  • JonAreias Jon Areias (@JonAreias) reported from Richmond Hill, Ontario

    @TELUS horrible customer service experience! I just was speaking to Iris and was on the phone for one hour, all I want to do is extend my contract that expires in 2 Weeks! SHOULD NOT BE THAT DIFFICULT #telus

  • SamySalti Salti (@SamySalti) reported from Markham, Ontario

    Dear @Rogers @TELUS @Bell , You're the big three. You guys can literally be good people and provide ACTUAL Unlimited Data with absolutely no slow downs. Please make it a thing as it'd probably help everyone in Canada. You're making people pay so much for literally nothing.

  • NickPerovic Limp Brizket (@NickPerovic) reported from Pickering Village, Ontario

    @StayGoulden I’m with Telus and I’ve never had any issues with them! But yeah, I’ve had the 12 now for almost a month and I dig it

  • saraurowitz sara urowitz (@saraurowitz) reported from Aurora, Ontario

    @koodo @RogersHelps Jessica, a kind and polite customer service rep from @RogersHelps has set up an appointment for me with @Rogers to talk about moving my 3 numbers from @koodo @TELUS. @koodo you have some customer service catch up to do!

  • Rajendra Rajendra Singh (@Rajendra) reported from Ajax, Ontario

    Switched my cellphone service from @TELUS to @Rogers because Rogers gave me a deal and Telus couldn't.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • GiaAnnJohns Gia Ann🇨🇦 (@GiaAnnJohns) reported

    @DebHolloway @Shawhelp When I was set up with Telus, they set it all up and it was all free. I don't know what they offer now. I hate their computer assist bot. I needed help last week and I came on here to their Telus support and they gave me a phone number to speak to a human.

  • PacEndo2008 Stephen Johal (@PacEndo2008) reported

    @TELUSsupport They want me to wait one week to fix the internet. Please Telus. Tell me how I should run my business for a week with no internet service due to your screw up. Some advice. Pay more elsewhere. Avoid this company.

  • Madi39 Madi 👽 (@Madi39) reported

    @lllaurenA @TELUSsupport Also shouldn’t need to sign up or pay for it again if it’s covered under telus. My crave is covered under mine and i just use my telus login to access it off my tv app and not the channel on your guide.

  • Madi39 Madi 👽 (@Madi39) reported

    @lllaurenA @TELUSsupport If you’re getting prime through telus, shouldn’t need to sign up for a free trial, but to access your prime go to Ch. 424. To login via prime on your iPad or phone or tv app, you’ll need to use “login with a cable provider option” Then use your telus account info to login.

  • castlelady2 Mrs. G. Kravitz (@castlelady2) reported

    @DebHolloway @Shawhelp Oh.. I feel your frustration. I have been thinking of changing from Telus - freezing issues for months… but seems maybe Shaw is no better? No hope of new fibre lines anytime soon - I’m in a condo. 😡

  • GiaAnnJohns Gia Ann🇨🇦 (@GiaAnnJohns) reported

    @DebHolloway @Shawhelp Aww...that just sucks. I used to have shaw satellite tv, for 25 years. Not once did they ask if I was happy. Then they tell me I have to upgrade my receivers & it will cost me $1000. As much as I hated to I called Telus. I got Optic tv with 5 free PVR boxes. I fricken love it!

  • ashishsriv Ashish Srivastava (@ashishsriv) reported

    @TELUS Hi @telus internet service I am really fed up with your billing process. You kept on sending one sided new contract every month sometime multiple times in a month. Please assign some senior executives who can analyze my case and resolve the issue and refund over payments.

  • MSchleinich Mary Anne Schleinich (@MSchleinich) reported

    @TELUS @TELUSsupport gets F for customer service. ☎︎😥

  • MSchleinich Mary Anne Schleinich (@MSchleinich) reported

    @TELUS is so lucky they have customers. When they call me back, they use a non functioning telephone and making funny noises. @TELUSsupport gets a series of Fs. Imagine making your customers come into a mall for ☎︎ help! No wonder long stay internationals refuse local service!

  • hollow_mac Hollow Mac (@hollow_mac) reported

    @TELUSsupport UNBELIEVABLE !!! Telus customer care is currently the "worst" I have ever experienced from any company I have EVER dealt with. 2 solid weeks TRYING to order two phones ....pathetic