Telus outages and service status in Stouffville, Ontario

Problems in the last 24 hours in Stouffville, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Stouffville, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stouffville, Ontario

The most recent Telus outage reports came from the following cities: Richmond Hill, and Pickering.

City	Problem Type	Report Time
Richmond Hill	Phone	8 days ago
Pickering	Phone	1 month ago
Ajax	Phone	2 months ago

Community Discussion

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Telus Issues Reports Near Stouffville, Ontario

Latest outage, problems and issue reports in Stouffville and nearby locations:

• 
  sara urowitz (@saraurowitz) reported 1 minute ago from Aurora, Ontario

  @TELUS @koodo on the line with customer retention fighting over a bill. I can't imagine worse customer service. Over 1 hr of my life wasted fighting with this company who couldn't care less about their customers.

• 
  Jon Areias (@JonAreias) reported 12 minutes ago from Richmond Hill, Ontario

  @TELUS horrible customer service experience! I just was speaking to Iris and was on the phone for one hour, all I want to do is extend my contract that expires in 2 Weeks! SHOULD NOT BE THAT DIFFICULT #telus

• 
  Thomas More (@_tcmore) reported 15 minutes ago from Pickering Village, Ontario

  @StayGoulden Bell and Telus basically use the same towers and are relatively good in urban areas with better customer service. Rogers customer service is *** but works better in remote locations like up North. At least that’s what I have found.

• 
  Limp Brizket (@NickPerovic) reported 18 minutes ago from Pickering Village, Ontario

  @StayGoulden I’m with Telus and I’ve never had any issues with them! But yeah, I’ve had the 12 now for almost a month and I dig it

• 
  MermaidCindy (@CinderellaJane7) reported 23 minutes ago from Aurora, Ontario

  @4ParksBushcraft @BruceAlrighty45 @GOP Exactly, i submitted two reports that may have something to do with this seems Castro using Canadian phones for criminal activity I have TELUS they told me to submit the report made another report to @yrp they were so rude. Now getting a lawyer as per doctor. Abuse Victims 😔

• 
  sara urowitz (@saraurowitz) reported 25 minutes ago from Aurora, Ontario

  @koodo @RogersHelps Jessica, a kind and polite customer service rep from @RogersHelps has set up an appointment for me with @Rogers to talk about moving my 3 numbers from @koodo @TELUS. @koodo you have some customer service catch up to do!

• 
  Salti (@SamySalti) reported 29 minutes ago from Markham, Ontario

  Dear @Rogers @TELUS @Bell , You're the big three. You guys can literally be good people and provide ACTUAL Unlimited Data with absolutely no slow downs. Please make it a thing as it'd probably help everyone in Canada. You're making people pay so much for literally nothing.

• 
  Jose Alaras (@jalaras) reported 38 minutes ago from Markham, Ontario

  @itransstatus We are still having issues and we are not a Telus subscriber. Please check your system again. Our submissions are returning “r, Please try later...”

• 
  Sharlene🌱🍄🌷🌻 (@sfergs_) reported 43 minutes ago from Markham, Ontario

  I’m with Telus but we have Rogers wifi, is the wifi apart of the outage too?

• 
  Rajendra Singh (@Rajendra) reported 58 minutes ago from Ajax, Ontario

  Switched my cellphone service from @TELUS to @Rogers because Rogers gave me a deal and Telus couldn't.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ray Gaur (@raygaurca) reported 4 minutes ago

  We signed up for a three year contract to replace our month-to-month internet service for business effective November 28, 2025. It was our understanding that Anatoli Jr. Goriansk @TELUS the Account Manager was going to handle the switch, but for some reason he did not cancel our month-to-month service. Now our account has been suspended because of non-payment of the month-to-month service. Can you please assist. @TELUSsupport

• 
  Jennifer from YWG 🇨🇦🇺🇦🍁🏳️‍🌈 (@Jenniferl554563) reported 8 minutes ago

  Maybe Pierre Poilievre negotiated a payment arrangement for a customer on his paper route. Or when he did collections at Telus. Tons of experience.

• 
  SufiMindtricks🇵🇸 - Cure Fascism with Guillotines (@Sufimindtricks2) reported 8 minutes ago

  @blondehotcoffee I worked at Telus. When news came out about Verizon possibly coming to Canada, the big three freaked out. Management had meetings with us to tell use to tell everyone (family) to call their MP to vote against it. I didn't even work in Mobility. Everyone was forced to. **** em.

• 
  Emmanuel Richie (@emmanuel_r90) reported 9 minutes ago

  @Officialhumbl1 Got someone in the US, UK or Canada that could help you apply for remote jobs like Telus or outlier..? Link up and let's make weekly income together

• 
  Ai AM CAVEMAN (@CanadaScamada) reported 9 minutes ago

  The Northern lights Satellite Fight Rogers played it like a chess grandmaster while Bell, MTS, and Telus fumbled around like they were playing checkers with winter mittens on. In a country as vast and rugged as Canada, where huge swaths of land have zero cell coverage, satellite-to-mobile tech is the future for keeping people connected in the bush, on the water, or up north. Rogers saw the obvious winner and jumped in early with Starlink— Elon Musk’s low-Earth orbit beast with thousands of satellites already zipping overhead. They launched Rogers Satellite in 2025, starting with reliable texting, text-to-911, and emergency alerts on regular smartphones, then rapidly added support for popular apps like WhatsApp, Google Maps, AllTrails, and Messenger. By early 2026, they expanded it coast-to-coast (covering millions more square kilometres), tossed in free trials in places like Atlantic Canada, and just days ago rolled out seamless roaming into the US via T-Mobile’s Starlink-powered setup. No special hardware, no waiting years—real connectivity, right now, with proven performance and clear momentum toward full voice/data. Smart, decisive, and customer-first. Rogers basically turned every phone into a satellite phone where towers fear to tread. Meanwhile, Bell (and its MTS arm) and Telus decided to bet big on AST SpaceMobile, a scrappy Texas startup still scrambling to get its own satellite constellation properly off the ground lol. Bell hyped a “first” demo voice call back in 2025 and promised a 2026 launch, while Telus signed on in March 2026 with some equity investment and ground infrastructure talk. Their pitch? Future broadband, voice, and data… eventually. Late 2026 at the earliest for any real rollout, with a lot of “we’re building it” vibes and fewer actual customers using it today. The contrast is brutal and hilarious. Rogers is out here actually delivering satellite connectivity today—texts, apps, cross-border roaming—while Bell, MTS, and Telus are still waving around press releases about satellites that mostly exist as PowerPoint slides and optimistic timelines. Canadians stuck in dead zones don’t want “coming soon” promises; they want a signal when their truck breaks down in the middle of nowhere. Rogers chose the proven, massive, rapidly scaling Starlink network that’s already lighting up phones across the planet. Bell and Telus? They went with the long-shot alternative that’s playing catch-up. In the race to blanket Canada with space-based mobile service, one carrier sprinted ahead with the rocket ship… and the others are still warming up the backup prop plane. Right now, the industry is laughing: “Bell and Telus picked what?” While Rogers customers are sending “I’m alive” texts from the tundra, their rivals are busy explaining why their fancy future service isn’t quite ready yet. Classic Big Telecom brain fart—overthinking it, missing the obvious winner, and handing Rogers a massive marketing and coverage edge on a silver platter. Oof. That’s gotta sting. - Grok & Ai

• 
  Peter Skinner (@RogueNerdOne) reported 9 minutes ago

  @nath_beauregard @Bell I've been with Telus for decades with my internet, and not once has the bill gone up but the speed of the service did. When I started I was paying $99/month for 1.5Mbit DSL service and now I'm still paying $99/month for 3000Mbit up/down. Just look periodically at their plans.

• 
  Moon Jay 🚀 🇨🇦 (@MoonJay589) reported 10 minutes ago

  @ProvoGal01 @TELUS @TELUSsupport At least you get calls. My Telus has been broken for over a year. They don't give a ****. Can't get one of the Filipinos to help ever never speak English clear, always hang up, only ever address half the problem. Sent me 4 new boxes. 3 months later down to one android box. There new superior technology, Telus is absolute joke do not use them! My security hole other gong show of broken and useless equipment. I can't cool anything on our stove or the fire alarm goes off and fire department comes.

• 
  Carmen K (@kristyC00) reported 14 minutes ago

  @ProvoGal01 @TELUS @TELUSsupport Labor is cheaper in India! Telus phones me every other day. I refuse to answer because I don't understand a damn word they say.

• 
  Emmanuel Richie (@emmanuel_r90) reported 16 minutes ago

  @NotsoEezzy @amara_is_weird @Blissyboo1 Got someone in the US, UK or Canada that could help you apply for remote jobs like Telus or outlier..? Link up and let's make weekly income together

• 
  Mike (@MrDynamic101) reported 19 minutes ago

  @ProvoGal01 @TELUS @TELUSsupport I called for support the other day, I couldn’t understand the agent, his accent was so bad and he could barely speak English I asked for another agent and he became rude and abusive, at least the Philippine agents could speak English Terrible customs r service