Telus

Telus Outage Report in Stouffville, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Stouffville, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Stouffville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Stouffville, Ontario 01/25/2026 22:10

January 25: Problems at Telus

Telus is having issues since 04:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Stouffville, Ontario

Latest outage, problems and issue reports in Stouffville and nearby locations:

  • SamySalti Salti (@SamySalti) reported from Markham, Ontario

    Dear @Rogers @TELUS @Bell , You're the big three. You guys can literally be good people and provide ACTUAL Unlimited Data with absolutely no slow downs. Please make it a thing as it'd probably help everyone in Canada. You're making people pay so much for literally nothing.

  • CinderellaJane7 MermaidCindy (@CinderellaJane7) reported from Aurora, Ontario

    @4ParksBushcraft @BruceAlrighty45 @GOP Exactly, i submitted two reports that may have something to do with this seems Castro using Canadian phones for criminal activity I have TELUS they told me to submit the report made another report to @yrp they were so rude. Now getting a lawyer as per doctor. Abuse Victims 😔

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • webmoney4us Faisal Hassany (@webmoney4us) reported

    @TELUSsupport We have Telus internet service and we used to get monthly bill of $74 since we have moved to our new address at 13900 Hyland Road which has special deal with Telus. This month I have received bill in excess of $194. I m not sure what has changed. AC #601846456-0

  • bassjay Jayne Bassett (@bassjay) reported

    @TELUSsupport anyway a Telus customer in Ottawa affected by the power outages for 10 days get some grace on our data for this cycle?

  • wcoastmtrsport West Coast Motorsport (@wcoastmtrsport) reported

    @Sportsnet Sportsnet now buffers like crazy when I stream on chrome cast and don’t even have and option to use on Roku. Know you guys are owned by @Rogers so will never get fixed but shows why everyone I know switches to Telus :)

  • ChrisVi1234 Chris Vickery (@ChrisVi1234) reported

    @Bell bell outage Southern Ontario and Eastern Ontario: disconnected TV & Internet & Phone landline. Maintenance repair problem. Rogers, Telus, Cogeco, Shaw, Shawdirect, Freedom, Bell Aliant, Xplornet, Fido, Eadtlink, Teksavvy all outage..

  • CynthiaMD92 Cynthia (@CynthiaMD92) reported

    @WestJet @KTanPot Again DM us, where we see no resolve and likely non at all. Seems that everyone is hiding something #. You guys, BC ferries, Telus hiding behind DM US with no resolution

  • KatlandKat Kat (@KatlandKat) reported

    @Catvanzyl @TELUSsupport @TELUS Telus is the worst IMO Glad I switched a year ago

  • k_macd11 Kevin MacDonald CMA (@k_macd11) reported

    Hey @TELUSsupport @TELUS, I have been trying for weeks to add a sports package onto my PikTV but the server seems to be down all the time. How can I add sports to my TV?

  • melissa10203 Melissa Choi (@melissa10203) reported

    @TELUSsupport @TELUS Wifi down Burnaby Mountain area?

  • Joe_Davis1 joedavis (@Joe_Davis1) reported

    @TELUSsupport I moved to Australia and have a new phone plan here, I’m trying to cancel my Telus account but my calls won’t go thru to the international help # - can you help me?

  • bcoversight BC Oversight (@bcoversight) reported

    @TELUSsupport A formal complaint is being filed against Telus with the CRTC given a failed provision of support services.