Telus outages and service status in Stouffville, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus generated 0 outage signals in the last 24 hours around Stouffville, including 0 direct reports.
The most common problems reported in this area mention Phone.
The most recent signal from this area was received Apr 16, 9:02 PM EDT.

Phone (100%)

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Stouffville, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Stouffville, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
Apr 18, 12:20 AM EDT	0	0
Apr 18, 12:40 AM EDT	0	0
Apr 18, 1:00 AM EDT	0	0
Apr 18, 1:20 AM EDT	0	0
Apr 18, 1:40 AM EDT	0	0
Apr 18, 2:00 AM EDT	0	0
Apr 18, 2:20 AM EDT	0	0
Apr 18, 2:40 AM EDT	0	0
Apr 18, 3:00 AM EDT	0	0
Apr 18, 3:20 AM EDT	0	0
Apr 18, 3:40 AM EDT	0	0
Apr 18, 4:00 AM EDT	0	0
Apr 18, 4:20 AM EDT	0	0
Apr 18, 4:40 AM EDT	0	0
Apr 18, 5:00 AM EDT	0	0
Apr 18, 5:20 AM EDT	0	0
Apr 18, 5:40 AM EDT	0	0
Apr 18, 6:00 AM EDT	0	0
Apr 18, 6:20 AM EDT	0	0
Apr 18, 6:40 AM EDT	0	0
Apr 18, 7:00 AM EDT	0	0
Apr 18, 7:20 AM EDT	0	0
Apr 18, 7:40 AM EDT	0	0
Apr 18, 8:00 AM EDT	0	0
Apr 18, 8:20 AM EDT	0	0
Apr 18, 8:40 AM EDT	0	0
Apr 18, 9:00 AM EDT	0	0
Apr 18, 9:20 AM EDT	0	0
Apr 18, 9:40 AM EDT	0	0
Apr 18, 10:00 AM EDT	0	0
Apr 18, 10:20 AM EDT	0	0
Apr 18, 10:40 AM EDT	0	0
Apr 18, 11:00 AM EDT	0	0
Apr 18, 11:20 AM EDT	0	0
Apr 18, 11:40 AM EDT	0	0
Apr 18, 12:00 PM EDT	0	0
Apr 18, 12:20 PM EDT	0	0
Apr 18, 12:40 PM EDT	0	0
Apr 18, 1:00 PM EDT	0	0
Apr 18, 1:20 PM EDT	0	0
Apr 18, 1:40 PM EDT	0	0
Apr 18, 2:00 PM EDT	0	0
Apr 18, 2:20 PM EDT	0	0
Apr 18, 2:40 PM EDT	0	0
Apr 18, 3:00 PM EDT	0	0
Apr 18, 3:20 PM EDT	0	0
Apr 18, 3:40 PM EDT	0	0
Apr 18, 4:00 PM EDT	0	0
Apr 18, 4:20 PM EDT	0	0
Apr 18, 4:40 PM EDT	0	0
Apr 18, 5:00 PM EDT	0	0
Apr 18, 5:20 PM EDT	0	0
Apr 18, 5:40 PM EDT	0	0
Apr 18, 6:00 PM EDT	0	0
Apr 18, 6:20 PM EDT	0	0
Apr 18, 6:40 PM EDT	0	0
Apr 18, 7:00 PM EDT	0	0
Apr 18, 7:20 PM EDT	0	0
Apr 18, 7:40 PM EDT	0	0
Apr 18, 8:00 PM EDT	0	0
Apr 18, 8:20 PM EDT	0	0
Apr 18, 8:40 PM EDT	0	0
Apr 18, 9:00 PM EDT	0	0
Apr 18, 9:20 PM EDT	0	0
Apr 18, 9:40 PM EDT	0	0
Apr 18, 10:00 PM EDT	0	0
Apr 18, 10:20 PM EDT	0	0
Apr 18, 10:40 PM EDT	0	0
Apr 18, 11:00 PM EDT	0	0
Apr 18, 11:20 PM EDT	0	0
Apr 18, 11:40 PM EDT	0	0
Apr 19, 12:00 AM EDT	0	0
Apr 19, 12:20 AM EDT	0	0

April 19: Problems at Telus

Telus is having issues since 07:20 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Stouffville, Ontario

The most recent Telus outage reports came from the following cities: Richmond Hill, Pickering, and Ajax.

City	Problem Type	Report Time
Richmond Hill	Phone	2 days ago
Pickering	Phone	1 month ago
Ajax	Phone	2 months ago

Nearby cities with recent reports

Richmond Hill

1 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Stouffville, Ontario

Latest outage, problems and issue reports in Stouffville and nearby locations:

sara urowitz (@saraurowitz) reported 10 minutes ago from Aurora, Ontario
@TELUS @koodo on the line with customer retention fighting over a bill. I can't imagine worse customer service. Over 1 hr of my life wasted fighting with this company who couldn't care less about their customers.
Sharlene🌱🍄🌷🌻 (@sfergs_) reported 22 minutes ago from Markham, Ontario
I’m with Telus but we have Rogers wifi, is the wifi apart of the outage too?
sara urowitz (@saraurowitz) reported 23 minutes ago from Aurora, Ontario
@koodo @RogersHelps Jessica, a kind and polite customer service rep from @RogersHelps has set up an appointment for me with @Rogers to talk about moving my 3 numbers from @koodo @TELUS. @koodo you have some customer service catch up to do!
Limp Brizket (@NickPerovic) reported 24 minutes ago from Pickering Village, Ontario
@StayGoulden I’m with Telus and I’ve never had any issues with them! But yeah, I’ve had the 12 now for almost a month and I dig it
Salti (@SamySalti) reported 26 minutes ago from Markham, Ontario
Dear @Rogers @TELUS @Bell , You're the big three. You guys can literally be good people and provide ACTUAL Unlimited Data with absolutely no slow downs. Please make it a thing as it'd probably help everyone in Canada. You're making people pay so much for literally nothing.
MermaidCindy (@CinderellaJane7) reported 34 minutes ago from Aurora, Ontario
@4ParksBushcraft @BruceAlrighty45 @GOP Exactly, i submitted two reports that may have something to do with this seems Castro using Canadian phones for criminal activity I have TELUS they told me to submit the report made another report to @yrp they were so rude. Now getting a lawyer as per doctor. Abuse Victims 😔
Jose Alaras (@jalaras) reported 44 minutes ago from Markham, Ontario
@itransstatus We are still having issues and we are not a Telus subscriber. Please check your system again. Our submissions are returning “r, Please try later...”
Rajendra Singh (@Rajendra) reported 54 minutes ago from Ajax, Ontario
Switched my cellphone service from @TELUS to @Rogers because Rogers gave me a deal and Telus couldn't.
Thomas More (@_tcmore) reported 55 minutes ago from Pickering Village, Ontario
@StayGoulden Bell and Telus basically use the same towers and are relatively good in urban areas with better customer service. Rogers customer service is *** but works better in remote locations like up North. At least that’s what I have found.
Jon Areias (@JonAreias) reported 58 minutes ago from Richmond Hill, Ontario
@TELUS horrible customer service experience! I just was speaking to Iris and was on the phone for one hour, all I want to do is extend my contract that expires in 2 Weeks! SHOULD NOT BE THAT DIFFICULT #telus

Telus Issues Reports

Latest outage, problems and issue reports in social media:

Joepac17 (@joepac17) reported 6 minutes ago
@TELUS promised a bill credit. Its not applied. 3 calls later. Still no applied. Now I cant get through to solve this. Great service. Remind me why I shouldn't cancel and switch.
Sharon Audley (@whistlersharon) reported 6 minutes ago
@TELUS Another call to my number registered to the Do Not Call registry. It only took a minute to file a complaint online. We all need to do this because they don't seem to understand the law.
Amber 🇨🇦 (@Ambie26237) reported 8 minutes ago
Anyone else getting a glitch from @TELUS I just paid my bill 2 weeks ago and it says I haven't paid in the app. I'm pretty upset about this after being a customer of over 20 years. Now I have to waste time calling and try to speak to a real person.
burke🇨🇦 (@barnyard_burke) reported 13 minutes ago
So much for being a @TELUS loyalty customer. What happened Telus? Been a customer for 20 years. Can't get a small deal on a new contract.
Scott F Shefford (@sfshefford1) reported 13 minutes ago
Not a day goes by in this **** hole of a city that stupid stuff continues and of course Telus is on the grift
Sadiabc (@74Sadiabc) reported 15 minutes ago
@TELUS took almost 3 phone calls since my Dad passed away in August 2025 to get through to a Telus Customer Service rep who could actually help. You should give Carl a RAISE! The rest of your agents are useless. Train them better
MRD (@MRD87694463) reported 16 minutes ago
@VanIsleInvestor Dont forget the security breach was known about for months before telus admitted to it. Did telus pay? are they allowing their customer data to get released? No outcome yet, but the timing is also perfectly aligned with Darren leaving. Just customer data, or something else?
Canadian Crimes (@canadian_crimes) reported 19 minutes ago
@FidoSolutions The phone should work I’ve lost data in half the places it used to be decent in. There is zero customer support. Fido is a joke I’m moving to telus
Emmanuel Richie (@emmanuel_r90) reported 20 minutes ago
@amara_is_weird Got someone in the US, UK or Canada that could help you apply for remote jobs like Telus or outlier..? Link up and let's make weekly income together
PEER COMMUNITY HUB, Our Empowerment Zone! 🇨🇦✌️ (@p_communityhub) reported 21 minutes ago
First Quantum Minerals (FM) sees volatile trading pending further copper price discoveries. News: Telus (T) announces new AI-driven customer service initiative to lower operational costs. #News