Telus outages and service status in Richmond Hill, Ontario

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Richmond Hill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Richmond Hill, Ontario

The most recent Telus outage reports came from the following cities: Toronto, York, and Richmond Hill.

City	Problem Type	Report Time
Toronto	Internet	8 days ago
Toronto	E-mail	12 days ago
Toronto	Phone	12 days ago
Toronto	Phone	14 days ago
Toronto	Internet	20 days ago
Toronto	Phone	23 days ago

Community Discussion

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Telus Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

• 
  Nabil Khandaker 🇧🇩🇨🇦 (@nabil01717) reported 2 minutes ago from Toronto, Ontario

  Just spoke with @TELUS customer service. They mentioned that they will issue a refund after a month. Can you imagine them being so irresponsible while breaching their pre-authorized contract and then let customers wait for such a long time! Criminal practices.

• 
  Jose Alaras (@jalaras) reported 2 minutes ago from Markham, Ontario

  @itransstatus We are still having issues and we are not a Telus subscriber. Please check your system again. Our submissions are returning “r, Please try later...”

• 
  🖤Rachel Santos🖤 (@queensantos1984) reported 4 minutes ago from Toronto, Ontario

  @TELUSsupport is there an issue because I can't receive texts from boyfriend who Is with Rogers. His best friend is with telus and they can text no problem. This is annoying.

• 
  George Sawision me. (master electrician) (@GSawision) reported 5 minutes ago from Toronto, Ontario

  @nspector4 Time to shut down Telus before it gets Canada shut!

• 
  Lilithe 🐰 💉💉💉🤒 (𝓢𝓸𝓯𝓽𝓷𝓮𝓼𝓼 Guaranteed) (@lilithebowman) reported 11 minutes ago from Toronto, Ontario

  I didn't take a picture, as I was in the weird Telus health website at the time & didn't want to crash it. Saw a tiny black mouse just come right up to me on the sidewalk. I stopped there and talked to my endo. It lies down and closes its eyes. ToT I think it ate poison/sumn.

• 
  Shaun Guthrie 🇨🇦 (@LordGuthrie) reported 19 minutes ago from Toronto, Ontario

  @chezz12 @SpotifyCanada @SpotifyCares Yup. I think falls into the same thing Shaw and TELUS do when they come out with promotions and you’re and existing customer

• 
  Jim "The Canadian Patriot" (@jim_thepatriot) reported 19 minutes ago from Toronto, Ontario

  @1stJohnDagenais @BrianeveraertP1 Telecommunications services like Bell and Telus. Bank like TD outsourcing IT support is problematic for protecting Personal Information and electronic Data

• 
  Ed 🍃 (@fuckdemmkids) reported 20 minutes ago from Toronto, Ontario

  PSA: Stupid Telus employee messed up my number port so my personal number is out of order until noon tomorrow

• 
  Dante Haversham (@Blooberboy) reported 25 minutes ago from Toronto, Ontario

  @TELUS I signed up for @TELUS a week ago. My first bill is due in 3 days already. I haven’t even received my SIM card yet and @TELUSsupport expects me to pay for 10 days of service. Is this a Scam or a service?

• 
  Trevon (@TrevonKwarteng1) reported 29 minutes ago from Toronto, Ontario

  nobody is there to telus like i dont have service

• 
  Joe Pizzoferrato (@JoePizzoferrato) reported 32 minutes ago from Toronto, Ontario

  @TELUS I placed an online order for a small business mobility plan 5 days ago and I am now trying to get status(via web and phone chat) and it is so frustrating as agents keep transferring me to different departments. Even though I have a confirmation of my order no one can help!

• 
  Nabil Khandaker 🇧🇩🇨🇦 (@nabil01717) reported 39 minutes ago from Toronto, Ontario

  Just spoke with my bank. Seems like a lot of people have already reported similar issues. I am wondering how many people are impacted and how much extra money @TELUS took without authorization. Submitted a dispute with my bank.

• 
  otty (@OtarineMusic) reported 40 minutes ago from Toronto, Ontario

  @lav_sunrise Yeah it seriously sucks. Even if you go third party (I’m with Teksavvy for internet) the service is still distributed by Rogers/Bell/Telus/Shaw.

• 
  Matthew (@jmwensley) reported 43 minutes ago from Toronto, Ontario

  Everyone needs to understand what a terrible decision this is @TELUS is putting profit ahead of national security. I hope customers leave. @jkenney

• 
  Andrea Gimblett (@andreaLG) reported 46 minutes ago from Toronto, Ontario

  @AnthonyFarnell Telus has a service that blocks those calls. You can create an approved list but anyone else has to enter a code.

• 
  Ryan Baldwin (@bakerofbytes) reported 48 minutes ago from Toronto, Ontario

  After updating to iOS 15.X my iPhone can barely use LTE. It takes several minutes to load a web page, if it loads at all. Im on iOS 15.1 on the @TELUS network. Anybody else experience this? It’s been like this for a week and no solution seems to work.

• 
  RyanCartier (@RyanCartiers) reported 54 minutes ago from Toronto, Ontario

  @TELUS Why does a call to @telusmobility require specifying mobil a 2nd time? Please correct redundancy, problem identified & feedback given to #customerservice over a year ago. Listening to frontline employees pays dividends in business.

• 
  Jay Yoo (@tdotjay) reported 58 minutes ago from Toronto, Ontario

  @TELUSBusiness @TELUSsupport been a customer since 1999. I’m very disappointed that @Telus was not able to match an offer to keep me on.

• 
  Brit Alexandria 🌷 (@brxvnd) reported 58 minutes ago from Toronto, Ontario

  Worst 👏🏼 customer 👏🏼 service 👏🏼 EVER 👏🏼 @TELUS #TelusTakesTheCake smh!

• 
  Rishabh Sinha (@rishabh_snh) reported 58 minutes ago from Toronto, Ontario

  @TELUSsupport @TELUS I am having issues with phone. My services aren’t disconnected. Can you help

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Duke of Football (@_paulrai) reported 6 minutes ago

  @jodyvance @TELUS Absolutely abysmal signal for today’s game

• 
  Sunshine (@sonnyk10124espn) reported 11 minutes ago

  @jodyvance @TELUS Pixalating, freezing, and service going out during sports games. Should be telus slogan

• 
  socialistbot (@web61711) reported 11 minutes ago

  @jodyvance @TELUS We had similar problems and when we contacted the CRTC, suddenly, Telus was moving like lightening to fix every problem and crediting our account.

• 
  Brady Stead 🇨🇦 (@BradySteady) reported 11 minutes ago

  @garymasonglobe @TELUS Horrendous customer service.

• 
  Stan Querin (@BlackStangBC) reported 11 minutes ago

  @jabo_vancouver @TELUS That's a typical day for me with telus try channel up then down....

• 
  jodi birdsall (@jay_elbee) reported 15 minutes ago

  @jodyvance @guyfelicella @TELUS A friend had issues. She said that the equipment was old and somehow there was a glitch that allowed a customer in Alberta to delete their recordings. It was a mess. She eventually switched to Rogers. She’s much happier, cheaper too. I have Rogers. It’s ok. Usually a reboot fixes

• 
  ColonelBlake🍁 (@colblake_yqr) reported 16 minutes ago

  canada has the worst home internet quality in probably the world. some islands in the ocean get better internet....no ****. no competition. (govt and ftc keep promising it) but it turns out to be contracted 2nd-parties off of rogers. pfft starlink....$60 for 875kb/s up???? no thanks. rogers and telus...thats it. the rest are regional and 3rd party.

• 
  Adomoda (@xXxAdomodaxXx) reported 17 minutes ago

  @JonFraserTF @TELUS They are terrible.

• 
  Richard von Stauffenberg (@RickvonStauff) reported 18 minutes ago

  @CanadasLeafs @LeafsPassion85 Bell & Rogers are my only 2 real choices where I'm at. I hate both of them. If I had the option to get Telus, I'd never, ever get Rogers or Bell again. I'd even take Cogeco over both of them. But, I really want Telus to come to Atlantic Canada.

• 
  ChinoAleman (@chinoalemano) reported 19 minutes ago

  Everyone's focused on $AMPG's US story. And fair enough, they're expanding fast across America. The only American 64T64R AI-RAN radio, deployed at Telus, a Strategic Partner in the DoD-funded Open6G hub next to $NVDA and $QCOM, and the CEO just said new major carriers may go straight to POs next quarter. The US story alone is plenty. But here's what almost nobody is connecting: it was never going to stop at America. On the last earnings call, CEO Fawad Maqbool pointed somewhere else entirely: "Our success being the largest O-RAN deployment in America is helping us reach out and reach further into Europe and other areas of the world". That's the strategy in one sentence. Win the flagship at home, then use that credibility as a passport into other markets. And it isn't just talk. The groundwork is already there. Receipt 1, the concrete one: AMPG signed a 5-year supplier agreement with Fujitsu Spain back in October 2024, explicitly expanding its reach across Europe, Africa and the Middle East. So when the CEO says "Europe," there's already a signed, multi-year channel underneath the words. Receipt 2 is hiding in plain sight: the United Kingdom. Look at AmpliTech's customer wall and you'll find Digital Catapult. Most people scroll right past it. But Digital Catapult isn't a random logo. It's a UK government-backed innovation organization, funded through Innovate UK and DSIT (the UK's Department for Science, Innovation and Technology). And it runs SONIC Labs, the country's flagship Open RAN testing facility. Here's where AMPG enters. Its 64T64R Massive MIMO radio was tested at the O-RAN Global PlugFest in London, hosted at SONIC Labs, with HTC's G-REIGN providing the DU/CU stack and AmpliTech bringing the radio. The only American radio in the room, validated inside a UK government-funded laboratory. Now the part that makes it interesting. Who advises SONIC Labs? All four of Britain's major operators: EE/BT, Three, Virgin Media O2 and Vodafone UK. They sit on its advisory board, shaping what they need from Open RAN vendors and acting as potential future buyers of the vendors who pass through. So picture it. AMPG's radio validated in a government-backed UK lab, whose advisory board is a who's-who of every major British carrier. The entire UK Open RAN buying ecosystem, in one room, watching the only American radio perform. Now let me be completely honest, because that's the only way this is worth anything. There is no signed UK contract. The British operators advise SONIC Labs, they do not own it, and they haven't bought anything from AMPG yet. This was a product-validation milestone, not a revenue event. Anyone telling you the UK government or a British carrier is about to hand AMPG a deal is getting ahead of the facts. A foot in the door is not a sale. But here's why it matters AMPG keeps showing up in exactly the rooms that matter. The US DoD-funded Open6G hub. The O-RAN Global PlugFest as the only American 64T64R radio to pass. A signed channel into Europe via Fujitsu Spain. And now a UK government-backed lab advised by every major British operator. And the CEO saying they'll expand to Europe. That's the pattern. The same playbook, repeated across the Western world: get the only American radio validated, get it in front of the buyers, and let the sovereignty tailwind do the rest. One market at a time. This isn't a company waiting to be discovered. It's methodically getting itself in front of every major Open RAN buyer in the US and Europe, one validation at a time. The contracts are the next step, not the first one. A foot in the door isn't a deal. But you never get the deal without it first. And AMPG's foot is now in a lot of very important doors. Still sub-$1B while all of this quietly compounds. Not financial advice. I'm long $AMPG. DYOR. 📡