Telus Outage Report in Richmond Hill, York, Ontario
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond Hill, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (46%)
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Phone (28%)
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Wi-fi (10%)
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TV (7%)
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E-mail (5%)
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Total Blackout (4%)
Live Outage Map Near Richmond Hill, York, Ontario
The most recent Telus outage reports came from the following cities: Toronto and North York.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Phone | |
| North York |
Total Blackout | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Phone | |
| Toronto |
Phone |
Community Discussion
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Telus Issues Reports Near Richmond Hill, Ontario
Latest outage, problems and issue reports in Richmond Hill and nearby locations:
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Matthew
(@jmwensley) reported
from
Toronto, Ontario
Everyone needs to understand what a terrible decision this is @TELUS is putting profit ahead of national security. I hope customers leave. @jkenney
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Rishabh Sinha
(@rishabh_snh) reported
from
Toronto, Ontario
@TELUSsupport @TELUS I have been trying to upgrade my phone since 4 days. You automated prices shows 153+taxes for iPhone 11 Pro. I won’t pay that. There’s a technical issue with your chat box. I need a new phone in the next 3days. Help me out if you can.
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John N. Davis
(@johnndavis) reported
from
Toronto, Ontario
20200213: James McLeod : Telus to launch 5G network with Huawei by the end of 2020
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George Sawision me. (master electrician)
(@GSawision) reported
from
Toronto, Ontario
@nspector4 Time to shut down Telus before it gets Canada shut!
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Rich Gomes
(@BoomDiggyBang) reported
from
Toronto, Ontario
@TELUS 2007-2019 "No problem we can certainly collapse any calls or texts to the US you made a few hours prior to entering the US and adding the $7 package. 2020 "Hi Rich! Why don't you go kill yourself! Up yours!!" #telusyouvechanged
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ShaziGoalie
(@ShaziGoalie) reported
from
Toronto, Ontario
I even said no one will call me back. I have never seen such bad controls between departments or any accountability from @adtcanada. This is probably the worst service I have received for a simple request to fulfill my order. Will anyone NOW listen to my concern @TELUS
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Matthew Gamble
(@mgamble) reported
from
Toronto, Ontario
@AlexanderDKB @peternowak 💯 percent agree. Telus admitted as much in their testimony- the competition isn’t in the RAN, it’s in the core. The network core and the functionality it provides is where an MVNO thrives or dies.
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Lanrick Bennett Jr.
(@myonlinelifenow) reported
from
Toronto, Ontario
👇🏾#InThisTogether @RogersHelps @bell @TELUS Lets follow in @johnkrasinski and @ATT’s footsteps to support #HeathCareHeroes Adding @VancityReynolds because, well why not #COVID2019
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Sheldon Kerzner
(@sheldonbk) reported
from
Toronto, Ontario
@Ani1u7 @TELUSsupport For sure Telus is wrong.. Turning off Wi-Fi turns the feature off because it's something that has to be supported by the cellular network. I don't know what OS he was running. He's our IT consultant so he may be on a beta or something
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Carol Brooks
(@ttctaker) reported
from
Toronto, Ontario
@gordperks People are waiting hours to talk to a human being! Most seniors are not computer savvy and or english isn't their first language. Telus is going to fix this?? I think not...press 1 if you think this sucks. Press 2 to get to 1.
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Sheldon Kerzner
(@sheldonbk) reported
from
Toronto, Ontario
@Ani1u7 @Rogers @Bell @TELUS I have a sharing plan that's grandfathered so extra lines are cheap. We never go over 10GB combined but I like the cushion. I always bought phones outright but not last time and now flagships are crazy$. Approx $100/mo w/add ons (voice to text vcmail, etc).
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🖤Rachel Santos🖤
(@queensantos1984) reported
from
Toronto, Ontario
@TELUSsupport is there an issue because I can't receive texts from boyfriend who Is with Rogers. His best friend is with telus and they can text no problem. This is annoying.
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Rick Barnes
(@queerthoughts) reported
from
Toronto, Ontario
@Qualifyfor @johndotbastable The questions asked here by this source are legit. Ask why #WeCharity is not addressing these issues. Also note this org is heavily reliant on corporate sponsorships. They've lost Telus, G&M, and Virgin in the last few days. They need to be more forthcoming.
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Susan
(@glamourgirlca) reported
from
Vaughan, Ontario
Tongues companies will take advantage of their customers. Come on @TELUS treat your customers with a modicum of respect. Then they go to a paperless bill, without making their customers aware. Roll over the data, #Telus stop cheating your loyal customers!
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John N. Davis
(@johnndavis) reported
from
Toronto, Ontario
20200605: National Post : As Ottawa dithers, Canada's major cellular providers shun Huawei ["Telus has not backed out of its February announcement that it would be incorporating Huawei tech into its 5G network likely because it would need to interface with its existing… network"
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Mayssia (May) Elajami - Toronto Lawyer
(@Mayssia) reported
from
Toronto, Ontario
2/2 even though it was $0.00 that is what companies like Bell & TELUS etc usually charge on the credit card at first to see if it is valid always check everything daily through online banking - it is good I caught it - but sucks now b/c I have to change all my automatic payments
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Michael Nugent
(@michaelnugent) reported
from
Toronto, Ontario
Oh man, someone on Reddit just reminded me of when Telus used to have their MiKE network back in the early 2000s. I remember some of my friends back in high school had those cell phones that had a built-in walkie-talkie. They looked so convenient to have by buzzing your friends.
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RG for Life
(@loganryan44) reported
from
Toronto, Ontario
I understand that companies sell information to third parties but come on @telus, no one has my son’s phone number that he should be getting texts to a local dentist we’ve never gone to asking us to return
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Jessica
(@Jessica00469341) reported
from
Toronto, Ontario
@naru2008 @TELUS Im with Fido to i pre ordered the i phone 12 pro in pacific Blue . $60/a-month $0 dollars down Ive been with Fido for a long time plus if you order the phone online you dont have to pay the $45 activation fee Im pretty certain . #iPhone12Pro #needaboost #Feel_Good
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ℙ𝕖𝕥𝕖𝕣 𝕊𝕙𝕦𝕣𝕞𝕒𝕟
(@shurmanator) reported
from
Toronto, Ontario
@georganneb @char_lawyer @Bell @Rogers @TELUS Georganne, nobody dislikes those guys more than me but the systems were not designed for this. Same for internet. It’s like a water pipe to service an apartment complex is a foot in diameter but not if everybody is always home and taking showers simultaneously. Get used to it.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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E-Comm 9-1-1
(@EComm911_info) reported
.@TELUS maintenance affecting landline/cell service in #Kyuquot is scheduled for Nov 9, 9am–2pm PT. Life-threatening emerg? Dial 911 if phone service is restored. No service? Ask friend for help/head to nearest ER/doc or police/fire dept if able. Info @TELUSsupport. #911BC
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maria loi
(@marialoi) reported
@TELUSsupport I am still having problem right now in connecting Telus! Revenue Canada is so very kind to help me to fill their form so that you don't overcharge low-income seniors! They will send me the code but it will take a week or less and my time is running shot for I had already paid Nov
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Paloma Lemke
(@paloma_lemke) reported
@TELUS I find it very rude you are saying you will stop supporting my fully functional phone just because it is a little old.
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Reinhard Zhou
(@ReinhardZhou) reported
@thinking_panda I remember when I was in China, I used the number of China Unicom, the package is 10yuan/m and traffic is 1yuan (0.17usd)/GB, the home network is unlimited 1000m fiber. Now I am in Canada, the number of telus is 45cad / 6GB, and the home network is 1000m fiber, 55usd.
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Efeo
(@EfeoVI) reported
@BradyJChan Telus went down?
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Jeremy Torrie
(@TboneTorrie) reported
from
Winnipeg, Manitoba
Omg @TELUS your arena wifi sucks! At my son’s pregame trying to watch @nhljets game for 15 but all I got was buffering and no game. You have to do better if you want to keep our account.
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0xegod.eth
(@0xegod) reported
@cafreeland I could cancel all streaming services, and it'd barely make a dent for savings in this economy. Want to help Canadians? Stop with dumb suggestions & make Canadian Telecoms like Bell, Rogers, Fido, Telus, etc have lower pricing. Canadians spend way more on cells & net
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Mary
(@Mary40372959) reported
@koodo Will cancel all Telus accts in my family... Worst customer service!!
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Ben Klass
(@BenKlass) reported
Parks worker discussing his reasons for switching providers. Lower Vancouver Island, poor service on the jobsite. Same story with Telus, he says. But wait, #CRTC data show 99%+ national coverage!!
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E-Comm 9-1-1
(@EComm911_info) reported
.@TELUS maintenance affecting landline/cell service in #Holberg & #Oweekeno scheduled on Nov 9–10, 11pm–6am PT. Life-threatening emerg? Dial 911 if phone service restored. No service? Ask friend for help/go to nearest ER/doc/police/fire dept if able. Info @TELUSsupport. #911BC