Telus outages and service status in Richmond Hill, Ontario

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Richmond Hill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Richmond Hill, Ontario

The most recent Telus outage reports came from the following cities: Toronto, York, Richmond Hill, and Scarborough.

City	Problem Type	Report Time
Toronto	Phone	6 hours ago
Toronto	Internet	7 days ago
Toronto	Phone	10 days ago
Toronto	Total Blackout	11 days ago
Toronto	E-mail	13 days ago
Toronto	Internet	13 days ago

Nearby cities with recent reports

Community Discussion

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Telus Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

• 
  WellWithMelo (@wellwithmelo) reported 3 minutes ago from Toronto, Ontario

  @TELUSsupport please explain how it takes 2 weeks to email a return label for a return that should’ve happened over a month ago? No responses via email. 2 hours on customer service and no refund issued. @CRTCeng can you help here? I think I’ve been scammed by #telus

• 
  Jamie Fox (@ACJamieFox) reported 4 minutes ago from Toronto, Ontario

  @Skeeter00007 @Rogers @TELUS Greed never gives.

• 
  Dante Haversham (@Blooberboy) reported 13 minutes ago from Toronto, Ontario

  I signed up for @TELUS a week ago. My first bill is due in 3 days already. I haven’t even received my SIM card yet and @TELUSsupport expects me to pay for 10 days of service. Is this a Scam or a service?

• 
  Sam Kemp-Jackson (@samkj27) reported 14 minutes ago from Toronto, Ontario

  @TELUSsupport @TELUS I’m not happy about my phone being suspended. I just spoke to someone via chat to reinstate and it’s not working. His name is Carlos. Please look into this ASAP and advise. #CustomerExperience

• 
  ⚪️⚫️ (@MonicaLauriola) reported 15 minutes ago from Toronto, Ontario

  I’ve been with @TELUS since 2011 and Virgin Mobile is prepared to offer me the same contraction for 2/3s of the price..... so much for customer service

• 
  ❤︎ 𝓂𝒶𝓇𝒶 𝓁𝒾𝓂𝒶 ❤︎ (@Mara__Raquel) reported 15 minutes ago from Toronto, Ontario

  Every time I call @TELUS @TELUSsupport I always get 150% customer service. Heather was amazing this morning, she couldn’t fix the problem right away but found a solution and called me back right away. I want to thank you TELUS for 20 years of great customer service

• 
  bitter ness (@StregaNessa) reported 22 minutes ago from Toronto, Ontario

  If anyone tried to text me today, Telus was down and I didn't notice 🥲

• 
  Peter Muscat (@Peter_Muscat) reported 24 minutes ago from Toronto, Ontario

  Also seeing tweets from people as far away as #Winnipeg saying they have no #Telus service either. #Telusdown

• 
  ⚪️⚫️ (@MonicaLauriola) reported 26 minutes ago from Toronto, Ontario

  @PepPostorino @GrazieTotti91 @TELUS I’m going to probably call back again tomorrow to do so. I wrote everything down and was just shocked at the offers

• 
  Rick Barnes (@queerthoughts) reported 27 minutes ago from Toronto, Ontario

  @Qualifyfor @johndotbastable The questions asked here by this source are legit. Ask why #WeCharity is not addressing these issues. Also note this org is heavily reliant on corporate sponsorships. They've lost Telus, G&M, and Virgin in the last few days. They need to be more forthcoming.

• 
  Sophia Cybulski (@SophiaCybulski) reported 28 minutes ago from Toronto, Ontario

  @adams6110 Something is still going to you However once on twitter you tried to connect me to Rogers always tried to help me with this connectivity. So did Virgin and Telus

• 
  miss mamas (@TanashaNality) reported 33 minutes ago from Toronto, Ontario

  I pay my iPhone messenger app dussssst. Those notifications are teewww alarming and plentiful. Every day 100 unread messages but it’s just pure access codes, Telus offers and people I’ve let down. WhatsApp is the life for me

• 
  otty (@OtarineMusic) reported 35 minutes ago from Toronto, Ontario

  @lav_sunrise Yeah it seriously sucks. Even if you go third party (I’m with Teksavvy for internet) the service is still distributed by Rogers/Bell/Telus/Shaw.

• 
  Sharlene🌱🍄🌷🌻 (@sfergs_) reported 38 minutes ago from Vaughan, Ontario

  You know what’s annoying? The Telus IVR system. Like as soon as I hear I start yelling “REPRESENTATIVE!!!” Like I don’t wanna ****** talk to this stupid *** robot😭

• 
  Tanvir64🇧🇩 (@tanvir_z64) reported 41 minutes ago from Toronto, Ontario

  @TELUSsupport I have also been on hold for over 35 min because customer service transferred me to another department is this how customer service is for TELUS

• 
  Lanrick Bennett Jr. (@myonlinelifenow) reported 49 minutes ago from Toronto, Ontario

  👇🏾#InThisTogether @RogersHelps @bell @TELUS Lets follow in @johnkrasinski and @ATT’s footsteps to support #HeathCareHeroes Adding @VancityReynolds because, well why not #COVID2019

• 
  ℙ𝕖𝕥𝕖𝕣 𝕊𝕙𝕦𝕣𝕞𝕒𝕟 (@shurmanator) reported 51 minutes ago from Toronto, Ontario

  @georganneb @char_lawyer @Bell @Rogers @TELUS Georganne, nobody dislikes those guys more than me but the systems were not designed for this. Same for internet. It’s like a water pipe to service an apartment complex is a foot in diameter but not if everybody is always home and taking showers simultaneously. Get used to it.

• 
  Rishabh Sinha (@rishabh_snh) reported 54 minutes ago from Toronto, Ontario

  @TELUSsupport @TELUS I have been trying to upgrade my phone since 4 days. You automated prices shows 153+taxes for iPhone 11 Pro. I won’t pay that. There’s a technical issue with your chat box. I need a new phone in the next 3days. Help me out if you can.

• 
  nonaammees (@nonaammees) reported 57 minutes ago from Toronto, Ontario

  @TELUS I've been waiting 4 hours now for a text message to port my phone now I'm in linbo between both phones and support is closed.. what kind of nonsense is this? @TELUSsupport

• 
  Carol Brooks (@ttctaker) reported 57 minutes ago from Toronto, Ontario

  @gordperks People are waiting hours to talk to a human being! Most seniors are not computer savvy and or english isn't their first language. Telus is going to fix this?? I think not...press 1 if you think this sucks. Press 2 to get to 1.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ron McNeil (@DzynrRon) reported 16 seconds ago

  Practice two is currently underway and your idiot stupid Guide says Practice one, step it up and get more professional or I’m going to telus

• 
  Ang (@ammoffat) reported 3 minutes ago

  @Social_Moi @TELUS Telus is the worst. I hate them. We pay $60 with Rogers/shaw

• 
  Vividata (@Vivianceline5) reported 3 minutes ago

  @BenoHr80463 I don't know if its for engagement or what, we all know Telus doesn't work in Nigeria. Even if u have VPN, you will need strong id verfication. Yet people will come and still post about it. Nigerians are there own problem TBVH

• 
  Raven (@Sharisraven) reported 5 minutes ago

  @TELUS @Norton unbelievable wait time still nothing resolved with the spawn of Satan on my phone! Yet you continue to take my payments without service rendered!

• 
  baddaDan (@dsquareddan) reported 6 minutes ago

  @wongkarwasian $42 Telus exclusive partner program 100gb unlimited Can-USA-Mexico Before I figured out how to weasel my way into this, I was a sad sack of **** paying $100/month routinely going over my data usage.

• 
  Ethan (@hockeyethan4) reported 7 minutes ago

  @ChicomVassalCan @VanIsleInvestor agreed but i would like for there to be more competition to drive prices down. telus rogers etc do **** while literally being a monopoly. total joke

• 
  Jan 🇨🇦🇺🇦💙🧡 (@jnbella) reported 7 minutes ago

  @Social_Moi @TELUS I have internet 75 and with promotion I pay 65 a month. My contract ends next year but I’ll shopping around before it ends. You literally have to threaten to cancel services to even get a decent discount or price. We are so limited to our options which sucks.

• 
  Jessica ⚕ (@La_PsyChiq) reported 8 minutes ago

  @nestapendragon @Rogers Don't look at me...I get 𝘮𝘺 terrible customer service from @TELUS

• 
  ElizabethR (@ElizabethRBess) reported 10 minutes ago

  @perfectrose2011 I’ve been on hold for 90 minutes. I’m very tired so I don’t know how much longer I’ll last. Yes, both Rogers and Telus have appalling customer service. It’s a pathetic situation. 😔😡

• 
  Graig Carlson (@GraigCarlson) reported 16 minutes ago

  @TELUS so I’m trying to upgrade to a new phone. Since my current phone has to be returned in 15 days. Apparently the new phone is on back order and no estimated date of delivery. Customer service is basically that’s too bad. No other options. Really? That’s it?