Telus outages and service status in Richmond Hill, Ontario

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Full Outage Map

Telus generated 1 outage signal in the last 24 hours around Richmond Hill, including 1 direct report.
The most common problems reported in this area mention Internet, Phone, and Wi-fi.
The most recent signal from this area was received Apr 20, 5:06 PM EDT.

Internet (56%)
Phone (33%)
Wi-fi (11%)

The latest reports from users having issues in Richmond Hill come from postal codes L4E .

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Richmond Hill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Richmond Hill	Baseline
Apr 20, 12:00 AM EDT	0	0	0
Apr 20, 12:20 AM EDT	0	0	0
Apr 20, 12:40 AM EDT	0	0	0
Apr 20, 1:00 AM EDT	0	0	0
Apr 20, 1:20 AM EDT	0	0	0
Apr 20, 1:40 AM EDT	0	0	0
Apr 20, 2:00 AM EDT	0	0	0
Apr 20, 2:20 AM EDT	0	0	0
Apr 20, 2:40 AM EDT	0	0	0
Apr 20, 3:00 AM EDT	0	0	0
Apr 20, 3:20 AM EDT	0	0	0
Apr 20, 3:40 AM EDT	0	0	0
Apr 20, 4:00 AM EDT	0	0	0
Apr 20, 4:20 AM EDT	0	0	0
Apr 20, 4:40 AM EDT	0	0	0
Apr 20, 5:00 AM EDT	0	0	0
Apr 20, 5:20 AM EDT	0	0	0
Apr 20, 5:40 AM EDT	0	0	0
Apr 20, 6:00 AM EDT	0	0	0
Apr 20, 6:20 AM EDT	0	0	0
Apr 20, 6:40 AM EDT	0	0	0
Apr 20, 7:00 AM EDT	0	0	0
Apr 20, 7:20 AM EDT	0	0	0
Apr 20, 7:40 AM EDT	0	0	0
Apr 20, 8:00 AM EDT	0	0	0
Apr 20, 8:20 AM EDT	0	0	0
Apr 20, 8:40 AM EDT	0	0	0
Apr 20, 9:00 AM EDT	0	0	0
Apr 20, 9:20 AM EDT	0	0	0
Apr 20, 9:40 AM EDT	0	0	0
Apr 20, 10:00 AM EDT	0	0	0
Apr 20, 10:20 AM EDT	0	0	0
Apr 20, 10:40 AM EDT	0	0	0
Apr 20, 11:00 AM EDT	0	0	0
Apr 20, 11:20 AM EDT	0	0	0
Apr 20, 11:40 AM EDT	0	0	0
Apr 20, 12:00 PM EDT	0	0	0
Apr 20, 12:20 PM EDT	0	0	0
Apr 20, 12:40 PM EDT	0	0	0
Apr 20, 1:00 PM EDT	0	0	0
Apr 20, 1:20 PM EDT	0	0	0
Apr 20, 1:40 PM EDT	0	0	0
Apr 20, 2:00 PM EDT	0	0	0
Apr 20, 2:20 PM EDT	0	0	0
Apr 20, 2:40 PM EDT	0	0	0
Apr 20, 3:00 PM EDT	0	0	0
Apr 20, 3:20 PM EDT	0	0	0
Apr 20, 3:40 PM EDT	0	0	0
Apr 20, 4:00 PM EDT	0	0	0
Apr 20, 4:20 PM EDT	0	0	0
Apr 20, 4:40 PM EDT	0	0	0
Apr 20, 5:00 PM EDT	0	0	0
Apr 20, 5:20 PM EDT	0	0	0
Apr 20, 5:40 PM EDT	0	0	0
Apr 20, 6:00 PM EDT	0	0	0
Apr 20, 6:20 PM EDT	0	0	0
Apr 20, 6:40 PM EDT	0	0	0
Apr 20, 7:00 PM EDT	0	0	0
Apr 20, 7:20 PM EDT	0	0	0
Apr 20, 7:40 PM EDT	0	0	0
Apr 20, 8:00 PM EDT	0	0	0
Apr 20, 8:20 PM EDT	0	0	0
Apr 20, 8:40 PM EDT	0	0	0
Apr 20, 9:00 PM EDT	0	0	0
Apr 20, 9:20 PM EDT	0	0	0
Apr 20, 9:40 PM EDT	0	0	0
Apr 20, 10:00 PM EDT	0	0	0
Apr 20, 10:20 PM EDT	0	0	0
Apr 20, 10:40 PM EDT	0	0	0
Apr 20, 11:00 PM EDT	0	0	0
Apr 20, 11:20 PM EDT	0	0	0
Apr 20, 11:40 PM EDT	0	0	0
Apr 21, 12:00 AM EDT	0	0	0

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Richmond Hill, Ontario

The most recent Telus outage reports came from the following cities: Toronto, Richmond Hill, Scarborough, and Purpleville.

City	Problem Type	Report Time
Toronto	Internet	7 hours ago
Richmond Hill	Phone	4 days ago
Scarborough	Phone	9 days ago
Toronto	Internet	12 days ago
Toronto	Wi-fi	14 days ago
Toronto	Internet	16 days ago

Nearby cities with recent reports

Toronto

1 recent signals

7 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

Josh Millican (@Josh_NPH) reported 7 minutes ago from Toronto, Ontario
@markburm @TELUS @TELUSsupport yah seriously fix this up ASAP
Shaun Guthrie 🇨🇦 (@LordGuthrie) reported 10 minutes ago from Toronto, Ontario
@chezz12 @SpotifyCanada @SpotifyCares Yup. I think falls into the same thing Shaw and TELUS do when they come out with promotions and you’re and existing customer
Garrick The DJ (@GarrickTheDJ) reported 16 minutes ago from Toronto, Ontario
Any other TELUS customer having issues with their mobile phone service? Restarted my phone three times, and nothing. Wireless works, and I can still send text messages! Just can’t make any calls! @TELUS @TELUSsupport #Toronto #TELUSDown #TELUS
Laura McGrath (@lauramcgrathh) reported 18 minutes ago from Toronto, Ontario
@TELUS you are a joke. The worst customer service I’ve ever had in my life.... and that’s saying something.
John N. Davis (@johnndavis) reported 19 minutes ago from Toronto, Ontario
20200213: James McLeod : Telus to launch 5G network with Huawei by the end of 2020
Ken Engelhart (@KenEngelhart) reported 21 minutes ago from Toronto, Ontario
@gregobr @CarttCa Or, put differently, he doesn’t know what he is talking about on telecom and no one in his campaign has spent 30 minutes researching the topic. Btw I totally support removing the remaining restrictions and letting foreign companies buy Bell, TELUS and Rogers.
Sheldon Kerzner (@sheldonbk) reported 22 minutes ago from Toronto, Ontario
@Ani1u7 @Rogers @Bell @TELUS I have a sharing plan that's grandfathered so extra lines are cheap. We never go over 10GB combined but I like the cushion. I always bought phones outright but not last time and now flagships are crazy$. Approx $100/mo w/add ons (voice to text vcmail, etc).
Todger Strunk (@WaxEBuildup) reported 22 minutes ago from Toronto, Ontario
We're at that point on a Friday night where you've been on hold with @TELUS for just under 2 hours + you have been worried for awhile now that they've shut down for the weekend and yet continue to repeat the "all of our operators are helping other customers..." message regardless
KP ☀️ (@kierstynpare) reported 24 minutes ago from Toronto, Ontario
Telus: any phone you want for $0 down Also Telus *in the fine print*: but don’t worry, we’ll find another way to screw you over
Stephen Punwasi 📉🎄🎅🏼🐈 (@StephenPunwasi) reported 35 minutes ago from Toronto, Ontario
@DrMattHenschke @AvaEmr Any way to make them interoperable so your service can receive Telus’ offering without much overhead?
Dan Levy (@TheDanLevy) reported 39 minutes ago from Toronto, Ontario
@The_IT_Nerd I don’t see why it would be so difficult. Maybe I need to research eSIMs tho but to my understanding it’s basically the same process as what Bell & Telus had with their CDMA network phones back in the day. It has a serial number (not just IMEI) you register with network
Kelly Harris (@KellyPMHarris) reported 39 minutes ago from Toronto, Ontario
Why is @TELUSsupport @TELUS the most godawful company in the world to deal with?!?!?! … they could learn customer service from @AirCanada
Debra Henry (@debbyhenry) reported 39 minutes ago from Toronto, Ontario
Disappointed with #Telus #CustomerService service. Was offered a great deal so I spent 30 minutes on the phone to only hear their sales office was incorrect about the deal.
bitter ness (@StregaNessa) reported 41 minutes ago from Toronto, Ontario
If anyone tried to text me today, Telus was down and I didn't notice 🥲
Sheldon Kerzner (@sheldonbk) reported 48 minutes ago from Toronto, Ontario
@Ani1u7 @TELUSsupport For sure Telus is wrong.. Turning off Wi-Fi turns the feature off because it's something that has to be supported by the cellular network. I don't know what OS he was running. He's our IT consultant so he may be on a beta or something
⚪️⚫️ (@MonicaLauriola) reported 49 minutes ago from Toronto, Ontario
@PepPostorino @GrazieTotti91 @TELUS I’m going to probably call back again tomorrow to do so. I wrote everything down and was just shocked at the offers
Ryan Baldwin (@bakerofbytes) reported 51 minutes ago from Toronto, Ontario
After updating to iOS 15.X my iPhone can barely use LTE. It takes several minutes to load a web page, if it loads at all. Im on iOS 15.1 on the @TELUS network. Anybody else experience this? It’s been like this for a week and no solution seems to work.
Shane (@Innanenights) reported 54 minutes ago from Toronto, Ontario
Still having a horrid time with my data services. My connection times out, or takes forever to load. Same with other Telus customers around me. What’s happening @TELUSsupport ?
sara urowitz (@saraurowitz) reported 56 minutes ago from Aurora, Ontario
@TELUS @koodo on the line with customer retention fighting over a bill. I can't imagine worse customer service. Over 1 hr of my life wasted fighting with this company who couldn't care less about their customers.
Mayssia (May) Elajami - Toronto Lawyer (@Mayssia) reported 59 minutes ago from Toronto, Ontario
2/2 even though it was $0.00 that is what companies like Bell & TELUS etc usually charge on the credit card at first to see if it is valid always check everything daily through online banking - it is good I caught it - but sucks now b/c I have to change all my automatic payments

Telus Issues Reports

Latest outage, problems and issue reports in social media:

Up State Canadian Girl. (@magun_c) reported 7 minutes ago
@BlondeBigot11 @420BeefNutz this has been a long haul for this to be happening faster, meaning when i did work, it was always number 2 candidate on the second short listed candidates and quess what never got the job it was always the other person who was not Canadian. I will say it was CN rail, telus, and other big companies who I applied.
don't chew with your mouth open (@kFaNsUpAfLy) reported 8 minutes ago
@TELUSsupport When I try it tells me to add directly from the channel. Its ok tho. I've has such issues with telus this past week so im going to look for another provider thank you
Emmanuel Richie (@emmanuel_r90) reported 10 minutes ago
@amara_is_weird Got someone in the US, UK or Canada that could help you apply for remote jobs like Telus or outlier..? Link up and let's make weekly income together
Drew Rickard (@DrewRickard2) reported 12 minutes ago
@AlanErrington Yes same problem via Telus TV, must be a Global issue??
ᴎiɿɘ (@erinh5995) reported 17 minutes ago
People from Telus must have a humiliation kink because they keep calling me no matter how much i tell them to **** off.
Shelley Machon (@shelleymachon) reported 19 minutes ago
@TELUS Hard to believe. Minimal competition. Telus has zero customer support.
Alan Errington (@AlanErrington) reported 21 minutes ago
@arnesalvesen Yes, optic on telus. It’s been happening for a while, same channel, same time. Surely they must be aware of it & try to fix it? Seems really amateur?
Palestine Will Thrive 🪶 (@FryBreadFreak) reported 23 minutes ago
sometimes im scared that telus will nuke my house if i try to arg without my vpn on the chance is never zero
Canadian Crimes (@canadian_crimes) reported 23 minutes ago
@FidoSolutions The phone should work I’ve lost data in half the places it used to be decent in. There is zero customer support. Fido is a joke I’m moving to telus
Robert Duval 🇨🇦 (@Cessnadriver50) reported 27 minutes ago
I am back in Rogers communications. $RCI The weakness in Telus has hammered RCI in sympathy. At $45 and with the ownership of their sports assets, by my read RCI is now a 4:1 risk / reward, $5-7 down vs fair target of $70-75. 4:1 R/R is a benchmark for me for investment.