Telus outages and service status in Richmond Hill, Ontario
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around Richmond Hill, including 0 direct reports.
- The most common problems reported in this area mention Internet, Phone, and Wi-fi.
- The most recent signal from this area was received Jul 17, 3:48 AM EDT.
- Internet (43%)
- Phone (43%)
- Wi-fi (14%)
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Richmond Hill, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Richmond Hill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Richmond Hill, Ontario
The most recent Telus outage reports came from the following cities: Toronto, Markham, and York.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto
|
Wi-fi | 4 days ago |
|
Markham
|
Phone | 12 days ago |
|
Toronto
|
Internet | 18 days ago |
|
Toronto
|
Internet | 18 days ago |
|
York
|
Phone | 19 days ago |
|
Toronto
|
Phone | 23 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Richmond Hill, Ontario
Latest outage, problems and issue reports in Richmond Hill and nearby locations:
-
Sharlene🌱🍄🌷🌻 (@sfergs_) reported from Markham, OntarioI’m with Telus but we have Rogers wifi, is the wifi apart of the outage too?
-
Sherry Rezaie, MD (@shaghayegh755) reported from Toronto, Ontario@TELUS I have been trying to get a hold of someone in your sales team by multiple emails and phone for the past 5 days for a time sensitive PS suite EMR matter and no one responded yet !! This is truly a terrible service 👎
-
RyanCartier (@RyanCartiers) reported from Toronto, Ontario@TELUS Why does a call to @telusmobility require specifying mobil a 2nd time? Please correct redundancy, problem identified & feedback given to #customerservice over a year ago. Listening to frontline employees pays dividends in business.
-
ℙ𝕖𝕥𝕖𝕣 𝕊𝕙𝕦𝕣𝕞𝕒𝕟 (@shurmanator) reported from Toronto, Ontario@georganneb @char_lawyer @Bell @Rogers @TELUS Georganne, nobody dislikes those guys more than me but the systems were not designed for this. Same for internet. It’s like a water pipe to service an apartment complex is a foot in diameter but not if everybody is always home and taking showers simultaneously. Get used to it.
-
ShaziGoalie (@ShaziGoalie) reported from Toronto, OntarioI even said no one will call me back. I have never seen such bad controls between departments or any accountability from @adtcanada. This is probably the worst service I have received for a simple request to fulfill my order. Will anyone NOW listen to my concern @TELUS
-
Sam Kemp-Jackson (@samkj27) reported from Toronto, Ontario@TELUSsupport @TELUS I’m not happy about my phone being suspended. I just spoke to someone via chat to reinstate and it’s not working. His name is Carlos. Please look into this ASAP and advise. #CustomerExperience
-
Laura McGrath (@lauramcgrathh) reported from Toronto, Ontario@TELUS you are a joke. The worst customer service I’ve ever had in my life.... and that’s saying something.
-
Nadia (@TheLifeOfNadia) reported from Toronto, Ontario@ImransLegalMind @TELUS It’s working for me now. Was a 5 minute gap of no service and I spazzed. Haha
-
Joe Pizzoferrato (@JoePizzoferrato) reported from Toronto, Ontario@TELUS I placed an online order for a small business mobility plan 5 days ago and I am now trying to get status(via web and phone chat) and it is so frustrating as agents keep transferring me to different departments. Even though I have a confirmation of my order no one can help!
-
MermaidCindy (@CinderellaJane7) reported from Aurora, Ontario@4ParksBushcraft @BruceAlrighty45 @GOP Exactly, i submitted two reports that may have something to do with this seems Castro using Canadian phones for criminal activity I have TELUS they told me to submit the report made another report to @yrp they were so rude. Now getting a lawyer as per doctor. Abuse Victims 😔
-
Annette McKinnon (@anetto) reported from Toronto, Ontario@Colin_Hung @HillTimesHealth @dtapscott @TELUS According to the Supreme Court we own the data but not the record which complicates the issue. Disagree with drs who argue that since they own the EMR and they enter the data, they are free to sell it if they chose to. #ThinkDigitalHealth. #MyData
-
sara urowitz (@saraurowitz) reported from Aurora, Ontario@TELUS @koodo on the line with customer retention fighting over a bill. I can't imagine worse customer service. Over 1 hr of my life wasted fighting with this company who couldn't care less about their customers.
-
Stephen Punwasi 📉🎄🎅🏼🐈 (@StephenPunwasi) reported from Toronto, Ontario@DrMattHenschke @AvaEmr Any way to make them interoperable so your service can receive Telus’ offering without much overhead?
-
Lilithe 🐰 💉💉💉🤒 (𝓢𝓸𝓯𝓽𝓷𝓮𝓼𝓼 Guaranteed) (@lilithebowman) reported from Toronto, OntarioI didn't take a picture, as I was in the weird Telus health website at the time & didn't want to crash it. Saw a tiny black mouse just come right up to me on the sidewalk. I stopped there and talked to my endo. It lies down and closes its eyes. ToT I think it ate poison/sumn.
-
Carol Brooks (@ttctaker) reported from Toronto, Ontario@gordperks People are waiting hours to talk to a human being! Most seniors are not computer savvy and or english isn't their first language. Telus is going to fix this?? I think not...press 1 if you think this sucks. Press 2 to get to 1.
-
John N. Davis (@johnndavis) reported from Toronto, Ontario20200605: National Post : As Ottawa dithers, Canada's major cellular providers shun Huawei ["Telus has not backed out of its February announcement that it would be incorporating Huawei tech into its 5G network likely because it would need to interface with its existing… network"
-
Debbi Ragogna (@DebRagogna) reported from Toronto, OntarioHey @adtcanada @ADT curious to know why you have a 'Contact Us' form on your website? I used it over 2 weeks ago and yet no one has gotten back to me. I won't go into the other bad service I've had since @telus has taken over. #shame
-
Jay Yoo (@tdotjay) reported from Toronto, Ontario@TELUSBusiness @TELUSsupport been a customer since 1999. I’m very disappointed that @Telus was not able to match an offer to keep me on.
-
miss mamas (@TanashaNality) reported from Toronto, OntarioI pay my iPhone messenger app dussssst. Those notifications are teewww alarming and plentiful. Every day 100 unread messages but it’s just pure access codes, Telus offers and people I’ve let down. WhatsApp is the life for me
-
Randall C Willis (@createdbyrcw) reported from Toronto, OntarioGiven how many people I know who cancelled their Bell service, their Rogers service or their Telus service, it is surprising that I know any of this
Telus Issues Reports
Latest outage, problems and issue reports in social media:
-
Zenith Zalapski (@nitwitschool) reported@RoneelkRo In my area it’s Telus and they don’t give a single **** about upgrading us beyond 2010 era internet so my only choice is Elon, which is a surprisingly good service as much as it pains me.
-
bijboutique (@bijboutique1) reported@TELUSsupport @TELUS how much more do we have to pay to have cable that actually works when we want to use it? Stuff your fiber. After you ripped up My property and have REFUSED to fix it I will NEVER GET YOUR FIBER. But I will Be suing your contractors.
-
Living the Vanisle Life 🇨🇦🇨 (@IHateCold1234) reported@GotokujiLou @Francois_Houle @PierrePoilievre Yes. Even Telus employees in Calgary don’t like calling the Telus help line. My stepson works for Telus there.
-
gm.itchell (@gm_itchell) reported@TELUSsupport Finally got a hold of a human. Have had techs here past 2 days, they don’t know why I can’t get internet. Or if I do, don’t know why it magically stops working around 8:45am Was a customer with Shaw prior, never had an issue once. I’ve only ever had issues with telus.
-
KITTY girl (@Kittie40Girl) reported@SonyaPaterson I have been with Telus for my cell phone, back when they were Clearnet. They called me the other day and offered me an amazing deal on internet and steaming. As I moved along asking more details, the woman from Telus asked me where I lived and when I told her Toronto, she said she needed me to spell that for her. She said she needed my assistance with the township in Toronto. I asked her how she couldn't know the city of Toronto when Telus is a Canadian company and that I had never been asked for a township. I asked her where she was calling me from and she said, India. I was disappointed about that. Shame on Telus. Farming out jobs for cheap. I'm not giving them any more of my business, but I'm told Rogers is doing the same. Is that true?
-
judy y (@Averyflash) reported@JasJohalBC Is Brent Chapman operating a boiler room out of the constituency office? I didn’t even know Telus bills could get that high. Is he on a constant vacation somewhere and those are roaming charges? Maybe some high flyer can break this down for us.
-
Lauri (@Lauri40681301) reportedDid Telus internet just go down? We were watching the soccer game & nothing now
-
bijboutique (@bijboutique1) reported@TELUSsupport @TELUS do you want to fix the cable issues today? Or shall we wait until the game is over and I’ve missed it? How hard it is to supply a steady service for people who are paying for it? Get a grip!
-
Chris (@stevkev1701) reported@JordanSpinks42 @Rogers Bell was no better 5 years ago. That leaves Telus, and their customer service sucks
-
Mrs-Kolby🍎 (@KolbyRizzo) reported@rmmh1898 I get daily spam calls from “local numbers” on my @Telus phone line. I even have call screening, it never ends. Telus could put a stop to it but they don’t.