Telus outages and service status in Richmond Hill, Ontario
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around Richmond Hill, including 0 direct reports.
- The most common problems reported in this area mention Phone, Internet, and E-mail.
- The most recent signal from this area was received Jun 14, 9:24 AM EDT.
- Phone (40%)
- Internet (27%)
- E-mail (13%)
- Total Blackout (13%)
- Wi-fi (7%)
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Richmond Hill, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Richmond Hill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 18: Problems at Telus
Telus is having issues since 02:40 PM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Richmond Hill, Ontario
The most recent Telus outage reports came from the following cities: Toronto, York, and Richmond Hill.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto
|
Internet | 4 days ago |
|
Toronto
|
8 days ago | |
|
Toronto
|
Phone | 9 days ago |
|
Toronto
|
Phone | 10 days ago |
|
Toronto
|
Internet | 16 days ago |
|
Toronto
|
Phone | 19 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Telus Issues Reports Near Richmond Hill, Ontario
Latest outage, problems and issue reports in Richmond Hill and nearby locations:
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Spooky Beca (@RebecaMacKinnon) reported from Toronto, Ontario@TTChelps @DemandAccess hey @TELUSsupport @TELUS please consider finally letting your customers access phone network coverage in the TTC tunnels, if an emergency were to happen i would want to be able to contact family and us not having that option is sad and disappointing π¬
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Stephen Punwasi πππ πΌπ (@StephenPunwasi) reported from Toronto, Ontario@DrMattHenschke @AvaEmr Any way to make them interoperable so your service can receive Telusβ offering without much overhead?
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Rich Gomes (@BoomDiggyBang) reported from Toronto, Ontario@TELUS 2007-2019 "No problem we can certainly collapse any calls or texts to the US you made a few hours prior to entering the US and adding the $7 package. 2020 "Hi Rich! Why don't you go kill yourself! Up yours!!" #telusyouvechanged
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Vipin (@Vipin39027196) reported from Toronto, Ontario@SamsungCanada @TELUS All lie about phone as i experiensed worst service, all customer representative officer lied that they send new charger within 15 business days. But its been more than a month and no update on status, still saying same while calling back.
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Jamie Fox (@ACJamieFox) reported from Toronto, Ontario@Skeeter00007 @Rogers @TELUS Greed never gives.
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DjMalik (@DjMalik8013) reported from Toronto, Ontario@TELUS @TELUSsupport why is there no service in Toronto ON? Outages are unacceptable considering the premium you charge for your services.
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Josh Millican (@Josh_NPH) reported from Toronto, Ontario@markburm @TELUS @TELUSsupport yah seriously fix this up ASAP
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Lanrick Bennett Jr. (@myonlinelifenow) reported from Toronto, OntarioππΎ#InThisTogether @RogersHelps @bell @TELUS Lets follow in @johnkrasinski and @ATTβs footsteps to support #HeathCareHeroes Adding @VancityReynolds because, well why not #COVID2019
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RedPepper π@AC.π»πΆπ£ (@PepperMuzz) reported from Vaughan, OntarioItβs pretty bad when a major corporation like @TELUS @TELUSsupport canβt do anything for a long term Customer since 2008 - bring out a plan much less expensive then my current one and tells me I have to buy out my current contract in order to switch. Great loyalty TELUS.
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Matthew (@jmwensley) reported from Toronto, OntarioEveryone needs to understand what a terrible decision this is @TELUS is putting profit ahead of national security. I hope customers leave. @jkenney
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π€Rachel Santosπ€ (@queensantos1984) reported from Toronto, Ontario@TELUSsupport is there an issue because I can't receive texts from boyfriend who Is with Rogers. His best friend is with telus and they can text no problem. This is annoying.
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βππ₯ππ£ πππ¦π£πππ (@shurmanator) reported from Toronto, Ontario@georganneb @char_lawyer @Bell @Rogers @TELUS Georganne, nobody dislikes those guys more than me but the systems were not designed for this. Same for internet. Itβs like a water pipe to service an apartment complex is a foot in diameter but not if everybody is always home and taking showers simultaneously. Get used to it.
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Dante Haversham (@Blooberboy) reported from Toronto, OntarioI signed up for @TELUS a week ago. My first bill is due in 3 days already. I havenβt even received my SIM card yet and @TELUSsupport expects me to pay for 10 days of service. Is this a Scam or a service?
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Laura McGrath (@lauramcgrathh) reported from Toronto, Ontario@TELUS you are a joke. The worst customer service Iβve ever had in my life.... and thatβs saying something.
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Simone RC πΊπΈπ¨π¦π (@Simone_RC67) reported from Toronto, Ontario@AMV86941518 @FreedomMobile @TELUS You should switch...been with @freedomsupport for 7+ years and I am so happy. Was with the other 3 early on when moved from Chicago, kept my US cell at the same time cuz they were horrible. As soon as Freedom came to town, I switched!
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β€οΈ ππΆππΆ ππΎππΆ β€οΈ (@Mara__Raquel) reported from Toronto, OntarioEvery time I call @TELUS @TELUSsupport I always get 150% customer service. Heather was amazing this morning, she couldnβt fix the problem right away but found a solution and called me back right away. I want to thank you TELUS for 20 years of great customer service
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Ken Engelhart (@KenEngelhart) reported from Toronto, Ontario@gregobr @CarttCa Or, put differently, he doesnβt know what he is talking about on telecom and no one in his campaign has spent 30 minutes researching the topic. Btw I totally support removing the remaining restrictions and letting foreign companies buy Bell, TELUS and Rogers.
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Kiran Varughese (@kiranjoyv) reported from Vaughan, Ontario@YRP @AMBERAlertONT You spend millions of taxpayer dollars to set up any system to help the community. Not burden it. Its also clear there was no coordination with @TELUS, @Bell, @Rogers, etc when developing the system since same message is delivered different number of times for different providers
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β TrippWithMe π¨π¦β― (@TrillInToronto) reported from Toronto, Ontario@DanaAngeline @TELUS $160 damn you better start charging for people to watch your snaps bout 160 for what start charging them fans per text
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David Shory (@dshory) reported from Toronto, OntarioUnimpressed at the rate increase for my plan. Feels like Iβm being gauged by @TELUS. Iβve been a client for over 20 years - time to switch. The gradual erosion of your customer service and increase in fees is too much to bear.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Brady Stead π¨π¦ (@BradySteady) reported@garymasonglobe @TELUS Horrendous customer service.
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David Paul (@DavidPa43499388) reported@JonFraserTF @TELUS Rogers is the worst Victor Dodig is the new CEO interesting to see if he can turn this company around as CIBC did very well under his leadership
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Gerald Andrew Krook (@GeraldKrook27) reportedCanadians π¨π¦ if you subscribe to Roger's. Have an internet or cell phone plan Cancel it. Change providers. This is required as a statement against the removal of Hockey Night in Canada π¨π¦ Roger's doesn't care about tradition or you. Just profits. BELL AND TELUS ARE BETTER OPTIONS
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ERDocMom (@erdocmom) reported@JonFraserTF @TELUS Husband just left @telus as well after many years as a customer
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Fred Garvin (@FredGarvinReal) reportedLIke, I put forward that Iβm a drunk but my brother developed a real-time alarming system with 3 other guys on the internet. Our greatest trip to Vegas when he got comped for Splunk was when Telus tried to **** on his system that they just made up when they were bored.
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Raff π¨π¦ π²π½ (@RaffMB) reported@TELUS @xrtsdhndvbh1 All TSN channels are down. Please get on it.
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Mary (@Mary54661403) reported@TELUS They don't recognize my email, password is incorrect and ask me to reset it. Have done that several times but it never seems to work I have an email today "Koodo Apple Stream" and was able to get in from my "save e-mail address and password but not when I type Koodo for access?
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TheRooster (@HandsofScars) reported@JonFraserTF @TELUS I tried to get a new phone twice in the past year and both times the sales rep made the experience terrible so I simply left.
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Bill Tansey (@lkn4chnge) reported@garymasonglobe @TELUS Was client of Telus mobility for 40 years, dumped them after a month of talking to India on problems
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Michael Bentley (@MPBentley) reportedHave you ever had trouble reaching customer service at a large corporation? That was my experience earlier this week with @Telus and yes, I was frustrated. BUT then @TELUSsupport came through and looked after me 100% including pro-active follow-up. Thank you @TELUS