Telus outages and service status in Richmond Hill, Ontario

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Richmond Hill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Richmond Hill, Ontario

The most recent Telus outage reports came from the following cities: Toronto, Markham, and York.

City	Problem Type	Report Time
Toronto	Internet	3 days ago
Toronto	Wi-fi	17 days ago
Markham	Phone	26 days ago
Toronto	Internet	1 month ago
Toronto	Internet	1 month ago
York	Phone	1 month ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

• 
  Kevin Edward Proulx (@kevineproulx) reported 2 minutes ago from Toronto, Ontario

  @FemiNelson1 @Bell I managed to get through around 8am but call-taker said his board went from nice quiet start of his shift with zero callers to almost five-thousand in pending in span of ten minutes. Sounds like Canada-wide Bell service outage. Glad my mobile phone is with Telus!

• 
  Tanvir64🇧🇩 (@tanvir_z64) reported 6 minutes ago from Toronto, Ontario

  @TELUSsupport I have also been on hold for over 35 min because customer service transferred me to another department is this how customer service is for TELUS

• 
  Matthew Gamble (@mgamble) reported 6 minutes ago from Toronto, Ontario

  @AlexanderDKB @peternowak 💯 percent agree. Telus admitted as much in their testimony- the competition isn’t in the RAN, it’s in the core. The network core and the functionality it provides is where an MVNO thrives or dies.

• 
  CERB Gotti (@TheSlowBurn) reported 16 minutes ago from Toronto, Ontario

  How would anyone know if there was a Telus outage?

• 
  Rishabh Sinha (@rishabh_snh) reported 17 minutes ago from Toronto, Ontario

  @TELUSsupport @TELUS I have been trying to upgrade my phone since 4 days. You automated prices shows 153+taxes for iPhone 11 Pro. I won’t pay that. There’s a technical issue with your chat box. I need a new phone in the next 3days. Help me out if you can.

• 
  Stephen Punwasi 📉🎄🎅🏼🐈 (@StephenPunwasi) reported 17 minutes ago from Toronto, Ontario

  @DrMattHenschke @AvaEmr Any way to make them interoperable so your service can receive Telus’ offering without much overhead?

• 
  Kelly Harris (@KellyPMHarris) reported 20 minutes ago from Toronto, Ontario

  Why is @TELUSsupport @TELUS the most godawful company in the world to deal with?!?!?! … they could learn customer service from @AirCanada

• 
  Elise Davis (she/her) 🇨🇦 (@Elise_ekd) reported 24 minutes ago from Toronto, Ontario

  @Noellenarwhal @fordnation @SylviaJonesMPP Tonight I contacted Telus private telemedicine. I’ve been a member since they started. 7+ years ago. There was a 2 to 3 hour wait. Normal wait time has never been more than 30 minutes. This is the goal, for private healthcare to proliferate.

• 
  RG for Life (@loganryan44) reported 25 minutes ago from Toronto, Ontario

  I understand that companies sell information to third parties but come on @telus, no one has my son’s phone number that he should be getting texts to a local dentist we’ve never gone to asking us to return

• 
  Kiran Varughese (@kiranjoyv) reported 35 minutes ago from Vaughan, Ontario

  @YRP @AMBERAlertONT You spend millions of taxpayer dollars to set up any system to help the community. Not burden it. Its also clear there was no coordination with @TELUS, @Bell, @Rogers, etc when developing the system since same message is delivered different number of times for different providers

• 
  Sharlene🌱🍄🌷🌻 (@sfergs_) reported 39 minutes ago from Vaughan, Ontario

  You know what’s annoying? The Telus IVR system. Like as soon as I hear I start yelling “REPRESENTATIVE!!!” Like I don’t wanna ****** talk to this stupid *** robot😭

• 
  miss mamas (@TanashaNality) reported 40 minutes ago from Toronto, Ontario

  I pay my iPhone messenger app dussssst. Those notifications are teewww alarming and plentiful. Every day 100 unread messages but it’s just pure access codes, Telus offers and people I’ve let down. WhatsApp is the life for me

• 
  Garrick The DJ (@GarrickTheDJ) reported 40 minutes ago from Toronto, Ontario

  Any other TELUS customer having issues with their mobile phone service? Restarted my phone three times, and nothing. Wireless works, and I can still send text messages! Just can’t make any calls! @TELUS @TELUSsupport #Toronto #TELUSDown #TELUS

• 
  Ryan Ali (@ryanali23) reported 46 minutes ago from Toronto, Ontario

  @TELUS @TELUSBusiness your customer service agents have become an absolute joke. Putting me on hold without notice, singing on the call, trying to prolong the call for no reason. Do better.

• 
  Salti (@SamySalti) reported 49 minutes ago from Markham, Ontario

  Dear @Rogers @TELUS @Bell , You're the big three. You guys can literally be good people and provide ACTUAL Unlimited Data with absolutely no slow downs. Please make it a thing as it'd probably help everyone in Canada. You're making people pay so much for literally nothing.

• 
  eRa Alex (@AIexArteaga) reported 51 minutes ago from Toronto, Ontario

  On god if you’re Canadian stay away from @RogersHelps. Go to Telus or Bell Every other provider is better, TRUST ME. By far the worst cellular provider

• 
  RedPepper 🔜@AC.🌻🐶💣 (@PepperMuzz) reported 52 minutes ago from Vaughan, Ontario

  It’s pretty bad when a major corporation like @TELUS @TELUSsupport can’t do anything for a long term Customer since 2008 - bring out a plan much less expensive then my current one and tells me I have to buy out my current contract in order to switch. Great loyalty TELUS.

• 
  Madushan 🥭goda Jegatheeswaran ☸️🇨🇦 (M.A.J) (@369ix) reported 53 minutes ago from Toronto, Ontario

  @ZAKtalksTECH Yes. I have tested this with a Google Pixel 5 and iPhone 12 Pro. Both didn't any issue with 5G connectivity. Also Telus investigated confirmed that I have 5G and i shouldn't have this 5G connectivity issues. The adviced me to replace the phone.

• 
  Space & Defense Sector (@SpaceSector001) reported 55 minutes ago from Purpleville, Ontario

  @Coffee4Life365 @Rogers @Bell Yeah. Telus are stupid that way. I use to work for Telus in BC. AST is the total solution even in airplanes. But dtarlink was lol he good for laptops and stuff in the air.

• 
  Garrick The DJ (@GarrickTheDJ) reported 58 minutes ago from Toronto, Ontario

  Any other TELUS customer having issues with their mobile phone service? Restarted my phone three times, and nothing. Wireless works, and I can still send text messages! Just can’t make any calls! @TELUS @TELUSsupport #TELUSDown #TELUS

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Johan N. (@rk8215) reported 2 minutes ago

  @majgeoinvesting @EhrmantrautCap_ What they should have done with Series A? It is not that they could have cancel it. Last year they needed cash to fund Telus ramp up, but now when money is flowing in and they have excess capital they want to use to offset the dilution from Series A by buying stock back. There is past and there is present. A lot happened since last year.

• 
  Nickspirit (@Nickspirit4) reported 3 minutes ago

  @onesoccer Since you no longer are showing CMNT on Telus one soccer I’ll be sure to cancel that station

• 
  Broke Toshi (@btoshi25) reported 5 minutes ago

  there was a house party or something going on when the service was cancelled, totally unprofessional as ever with these bastards @Telus everyone is glad to be gone though 👋

• 
  Lucky Lucy (@Luckylucydach) reported 8 minutes ago

  @Travisdhanraj @Dennismolin11 @Bell Yup, only Telus. Mother in law died. Couldn’t cancel it. It was insane.

• 
  M.Brown (@MsMJBrown) reported 10 minutes ago

  @SidewalkSeedli1 @MrStache9 You are correct. But I have another year before the deal is over and then my cell service will go up to$45. Still $70 cheaper than Telus. I had Telus home service. It would drop off at least four times a day and I lose the tv as well. Very irritating when you are watching any sport or movie. I’d gladly pay the extra for reliability.

• 
  Vancouver Island Guy 🌊 (@VanIsleInvestor) reported 13 minutes ago

  @Zecco9999 @TELUS But 2 days for a new customer ? that can't be good @TELUSsupport

• 
  Nickspirit (@Nickspirit4) reported 14 minutes ago

  @onesoccer It’s not on your station. I have Telus and one soccer and they are playing cpl. wtf

• 
  Earnings Prism (@earnings_prism) reported 16 minutes ago

  TELUS Corp $TU has reset its quarterly dividend to support deleveraging and fuel long-term growth, with a quarterly dividend of $0.1875 per common share, representing a reset of 55 per cent. TELUS’ net debt to Adjusted EBITDA of 3.5-times at quarter-end is targeting approximately 3.0-times or lower by year-end 2028, supported by organic free cash flow growth, the dividend reset, disciplined capital expenditures, and proceeds from asset monetization processes currently underway. Full-year consolidated service revenue guidance has been revised to a range of flat to negative 2 per cent; consolidated Adjusted EBITDA is now expected to be in a range of negative 2 to negative 4 per cent; and full-year free cash flow is anticipated to be approximately $1.8 billion.

• 
  the 小さい kaiju //HOODLUM on SPOTIFY➡️ (@cannaKAIJU) reported 17 minutes ago

  @TELUS Support team is supposed to be coming out today, but the service was supposed to be activated last Thursday and I’ve ate through my phone data to compensate :(

• 
  ChinoAleman (@chinoalemano) reported 18 minutes ago

  My $AMPG plan for the coming weeks. Let's start with what I'm holding: ➟ A company with zero long-term debt. ➟ ~$40M in cash. ➟ A signed LOI pipeline over $100M. And growing. ➟ 48% gross margins. ➟ A flagship radio proven inside NVIDIA's AI-RAN ecosystem. Now the plan. First thing I'm waiting for: NOKIA EARNINGS, July 23. I expect Nokia to guide well on AI-RAN, the sector, and everything it shares with AMPG. That would be bullish for the whole lane. Same logic as when MSFT reports datacenter growth and every datacenter name moves. Category guidance lifts category players. __ After that: TELUS EARNINGS, early August. Maybe they announce something. And given who's on record as their radio supplier, with two of five radios on every converted site, you can guess who'd be involved. And even if they announce nothing, we can deduce plenty: their capex pace on the 1,000-site program IS the demand curve for their vendors. Silence teaches too. __ Then: AMPG EARNINGS, mid-August. They've already signaled Q2 comes in above Q1. And remember everything already on tape from the CEO: ➟ Telus won't stop asking for new configurations, "which we'll be announcing." ➟ Orders came in ABOVE the $40M LOI. By $5-7 million. ➟ The Southeast Asia LOI grew, from $78M to over $100M. ➟ They're now going STRAIGHT to POs, from these MNOs and newer ones, with demand growing. ➟ And scaling isn't a problem: capacity is rented by design. Up when demand rises, down when it doesn't. His words. Everything I just listed is public. On camera or in releases. If you hold this stock and haven't watched the full Maxim interview with the CEO, fix that today. 28 minutes. The plan is simple: three earnings dates, each one a checkpoint. I'll grade every one in public, hits and misses. That's how this works. Oh, and between those dates? Something could always drop. The CEO teased announcements on camera. And some of us read government databases for fun. The calendar has checkpoints. Not financial advice. I'm long $AMPG. DYOR. 📡