Telus Outage Report in Richmond Hill, York, Ontario
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Richmond Hill, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Richmond Hill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
- Internet (48%)
- Phone (23%)
- Wi-fi (12%)
- TV (7%)
- E-mail (5%)
- Total Blackout (4%)
Live Outage Map Near Richmond Hill, Ontario
The most recent Telus outage reports came from the following cities: Toronto, Purpleville, and North York.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 1 day ago |
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Internet | 7 days ago |
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Internet | 11 days ago |
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Phone | 11 days ago |
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Internet | 16 days ago |
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Total Blackout | 18 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports Near Richmond Hill, Ontario
Latest outage, problems and issue reports in Richmond Hill and nearby locations:
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Ryan Ali (@ryanali23) reported from Toronto, Ontario@TELUS @TELUSBusiness your customer service agents have become an absolute joke. Putting me on hold without notice, singing on the call, trying to prolong the call for no reason. Do better.
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Nabil Khandaker ๐ง๐ฉ๐จ๐ฆ (@nabil01717) reported from Toronto, OntarioJust spoke with @TELUS customer service. They mentioned that they will issue a refund after a month. Can you imagine them being so irresponsible while breaching their pre-authorized contract and then let customers wait for such a long time! Criminal practices.
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WTIRealist (@WTIBull) reported from Toronto, Ontario@Mackslann @TELUSsupport @TELUS Darren Entwisle too busy buying his wife another Hermes Birkin in Palm Springs to give a ****.
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Algis Akstinas (@AlsoKnownAs_AA) reported from Toronto, Ontario@Mark_Goldberg @TELUS Question: How many of TELUS+Bell shared network cell towers are fiber connected? 96%? More?
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Vanessa ๐บ๐ฆ (@shapsy01) reported from Toronto, OntarioLooks like itโs time to move on from @TELUS their customer service is way below par my goodness
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Todger Strunk (@WaxEBuildup) reported from Toronto, OntarioWe're at that point on a Friday night where you've been on hold with @TELUS for just under 2 hours + you have been worried for awhile now that they've shut down for the weekend and yet continue to repeat the "all of our operators are helping other customers..." message regardless
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Peter Dimov (@peterdimov) reported from Toronto, Ontario@CTVNews Bell Canada, Rogers Communications Inc., Telus Corp. and Shaw Communications Inc. have all announced customers will not be charged to help connect with loved ones in the embattled region
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Dan Levy (@TheDanLevy) reported from Toronto, Ontario@The_IT_Nerd I donโt see why it would be so difficult. Maybe I need to research eSIMs tho but to my understanding itโs basically the same process as what Bell & Telus had with their CDMA network phones back in the day. It has a serial number (not just IMEI) you register with network
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Starbucks Bae (@Miss_Angel_Baby) reported from Toronto, OntarioNot @TELUS Refusing To Help Me With An Upgrade On My Plan...
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nonaammees (@nonaammees) reported from Toronto, Ontario@TELUS I've been waiting 4 hours now for a text message to port my phone now I'm in linbo between both phones and support is closed.. what kind of nonsense is this? @TELUSsupport
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CERB Gotti (@TheSlowBurn) reported from Toronto, OntarioHow would anyone know if there was a Telus outage?
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Shane (@Innanenights) reported from Toronto, OntarioStill having a horrid time with my data services. My connection times out, or takes forever to load. Same with other Telus customers around me. Whatโs happening @TELUSsupport ?
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Todger Strunk (@WaxEBuildup) reported from Toronto, OntarioZOMG I have cell phone service again. I may have waited on hold for 2 hours, but the woman who attended to my account was ******* amazing and she clearly should be running the company, not just answering inbound customer service. @TELUS, can you please promote the helpful woman?
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Stephen Punwasi ๐ ๐ (@StephenPunwasi) reported from Toronto, Ontario@robnicholsontor Classification is an oligopoly at a high level, but the pressures are monopolistic when they can fail and take out the whole banking system. Bell and Telus were fine, but just a Rogers failure was able to grind the country to a halt.
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miss mamas (@TanashaNality) reported from Toronto, OntarioI pay my iPhone messenger app dussssst. Those notifications are teewww alarming and plentiful. Every day 100 unread messages but itโs just pure access codes, Telus offers and people Iโve let down. WhatsApp is the life for me
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Brit Alexandria ๐ท (@brxvnd) reported from Toronto, OntarioWorst ๐๐ผ customer ๐๐ผ service ๐๐ผ EVER ๐๐ผ @TELUS #TelusTakesTheCake smh!
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Nadia (@TheLifeOfNadia) reported from Toronto, Ontario@ImransLegalMind @TELUS Itโs working for me now. Was a 5 minute gap of no service and I spazzed. Haha
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Lilithe ๐ฐ ๐๐๐๐ค (๐ข๐ธ๐ฏ๐ฝ๐ท๐ฎ๐ผ๐ผ Guaranteed) (@lilithebowman) reported from Toronto, OntarioI didn't take a picture, as I was in the weird Telus health website at the time & didn't want to crash it. Saw a tiny black mouse just come right up to me on the sidewalk. I stopped there and talked to my endo. It lies down and closes its eyes. ToT I think it ate poison/sumn.
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RyanCartier (@RyanCartiers) reported from Toronto, Ontario@TELUS Why does a call to @telusmobility require specifying mobil a 2nd time? Please correct redundancy, problem identified & feedback given to #customerservice over a year ago. Listening to frontline employees pays dividends in business.
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Ed ๐ (@fuckdemmkids) reported from Toronto, OntarioPSA: Stupid Telus employee messed up my number port so my personal number is out of order until noon tomorrow
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Elizabeth Edgett โ๏ธ๐งข๐๐ท๐ท๐๐๐งข๐ฐ (@ElizabethEdgett) reported@Telus @TELUSsupport #Telus Telus says they don't support the latest version of Firefox. Instead, they recommend an old, unsupported browser, Explorer 11. WHAT!?
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Elizabeth Edgett โ๏ธ๐งข๐๐ท๐ท๐๐๐งข๐ฐ (@ElizabethEdgett) reported@Telus @TELUSsupport #Telus So, since our house is more up to date than Telus (we use the latest Firefox), we can't update our damn credit card expiry date.
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M-C Hackemann (@m_chackemann) reported@NapsAndSarcasm Telus isn't any better...cheaper but even w/ the latest & greatest it still freezes, pixelates (esp on 4K channels) and I get the issue screen a lot. And always during sports ๐ค
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Older and Pfizer โฎ๏ธ๐โ๏ธ๐๐ท๐จ๐ฆ (@DianeFMacLean1) reported@lumin8 Telus Optik is good, Iโve had it for a few years now, good service delivery
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Elizabeth Edgett โ๏ธ๐งข๐๐ท๐ท๐๐๐งข๐ฐ (@ElizabethEdgett) reported@Telus @TELUSsupport #Telus Telus says they don't support the latest version of Firefox.
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ausssssssstin (@auuuustinb) reportedBetween Telus, TD and Uber support i'm ready to shoot someone.
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Elizabeth Edgett โ๏ธ๐งข๐๐ท๐ท๐๐๐งข๐ฐ (@ElizabethEdgett) reported@Telus @TELUSsupport #Telus #Canada Telus! Telus! Telus! Wherefore art thou, Telus? I'm just trying to get some customer service here.
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Quick-it-help (@Prashan42728507) reportedDo you need Telus TV and internet troubleshooting? Telus TV and the internet make up the core of your personal and professional life. When something goes wrong with the TV and internet, the issues can be so vast that you donโt even know where to begin solving the problem.
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NoxTuk (@NoxTuk) reported@aikoyuzuhara @TELUS lmao, that sucks