Telus Outage Report in Richmond Hill, York, Ontario
No problems detected
If you are having issues, please submit a report below.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond Hill, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
-
Internet (48%)
-
Phone (27%)
-
Wi-fi (10%)
-
TV (7%)
-
E-mail (5%)
-
Total Blackout (4%)
Live Outage Map Near Richmond Hill, York, Ontario
The most recent Telus outage reports came from the following cities: North York and Toronto.
| City | Problem Type | Report Time |
|---|---|---|
 North York |
Total Blackout | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Phone | |
| Toronto |
Phone | |
| Toronto |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Richmond Hill, Ontario
Latest outage, problems and issue reports in Richmond Hill and nearby locations:
-
Ed 🍃
(@fuckdemmkids) reported
from
Toronto, Ontario
PSA: Stupid Telus employee messed up my number port so my personal number is out of order until noon tomorrow
-
Peter Dimov
(@peterdimov) reported
from
Toronto, Ontario
@CTVNews Bell Canada, Rogers Communications Inc., Telus Corp. and Shaw Communications Inc. have all announced customers will not be charged to help connect with loved ones in the embattled region
-
Shane
(@Innanenights) reported
from
Toronto, Ontario
Still having a horrid time with my data services. My connection times out, or takes forever to load. Same with other Telus customers around me. What’s happening @TELUSsupport ?
-
bitter ness
(@StregaNessa) reported
from
Toronto, Ontario
If anyone tried to text me today, Telus was down and I didn't notice 🥲
-
Da Man From Manila
(@BanaagAlex) reported
from
King, Ontario
What's up Telus ? Gotta cell phone outage ! Got a panic attack ! I could'nt make a call or text and no internet. I'll stop watching sci-f/ alien movies for a while.
-
Brit Alexandria 🌷
(@brxvnd) reported
from
Toronto, Ontario
Worst 👏🏼 customer 👏🏼 service 👏🏼 EVER 👏🏼 @TELUS #TelusTakesTheCake smh!
-
eRa Alex
(@AIexArteaga) reported
from
Toronto, Ontario
On god if you’re Canadian stay away from @RogersHelps. Go to Telus or Bell Every other provider is better, TRUST ME. By far the worst cellular provider
-
Josh Millican
(@Josh_NPH) reported
from
Toronto, Ontario
@markburm @TELUS @TELUSsupport yah seriously fix this up ASAP
-
CERB Gotti
(@TheSlowBurn) reported
from
Toronto, Ontario
How would anyone know if there was a Telus outage?
-
Algis Akstinas
(@AlsoKnownAs_AA) reported
from
Toronto, Ontario
@Mark_Goldberg @TELUS Question: How many of TELUS+Bell shared network cell towers are fiber connected? 96%? More?
-
Sharlene🌱🍄🌷🌻
(@sfergs_) reported
from
Vaughan, Ontario
You know what’s annoying? The Telus IVR system. Like as soon as I hear I start yelling “REPRESENTATIVE!!!” Like I don’t wanna ****** talk to this stupid *** robot😭
-
George
(@GeorgeStroe3) reported
from
Toronto, Ontario
@TTChelps I see, did not know, apologies. I am on Telus. Will do that, connect to the wifi. Did not know where to get off and was using google maps to guide me. But of course you need wifi for that. Fortunately the trains come out from the tunnel after Bloor and I had signal again
-
Ryan Ali
(@ryanali23) reported
from
Toronto, Ontario
@TELUS @TELUSBusiness your customer service agents have become an absolute joke. Putting me on hold without notice, singing on the call, trying to prolong the call for no reason. Do better.
-
nonaammees
(@nonaammees) reported
from
Toronto, Ontario
@TELUS I've been waiting 4 hours now for a text message to port my phone now I'm in linbo between both phones and support is closed.. what kind of nonsense is this? @TELUSsupport
-
miss mamas
(@TanashaNality) reported
from
Toronto, Ontario
I pay my iPhone messenger app dussssst. Those notifications are teewww alarming and plentiful. Every day 100 unread messages but it’s just pure access codes, Telus offers and people I’ve let down. WhatsApp is the life for me
-
Andrea Gimblett
(@andreaLG) reported
from
Toronto, Ontario
@AnthonyFarnell Telus has a service that blocks those calls. You can create an approved list but anyone else has to enter a code.
-
Ryan Baldwin
(@bakerofbytes) reported
from
Toronto, Ontario
After updating to iOS 15.X my iPhone can barely use LTE. It takes several minutes to load a web page, if it loads at all. Im on iOS 15.1 on the @TELUS network. Anybody else experience this? It’s been like this for a week and no solution seems to work.
-
Ken Engelhart
(@KenEngelhart) reported
from
Toronto, Ontario
@gregobr @CarttCa Or, put differently, he doesn’t know what he is talking about on telecom and no one in his campaign has spent 30 minutes researching the topic. Btw I totally support removing the remaining restrictions and letting foreign companies buy Bell, TELUS and Rogers.
-
DjMalik
(@DjMalik8013) reported
from
Toronto, Ontario
@TELUS @TELUSsupport why is there no service in Toronto ON? Outages are unacceptable considering the premium you charge for your services.
-
Starbucks Bae
(@Miss_Angel_Baby) reported
from
Toronto, Ontario
Not @TELUS Refusing To Help Me With An Upgrade On My Plan...
Telus Issues Reports
Latest outage, problems and issue reports in social media:
-
Jaklin Joyce | Blue Milk Mama
(@BlueMilkMama) reported
Still can’t get a PS5 and now they’re RAISING the price in Canada to punish me further?!? Maybe I’ll jump ship and get an XBOX instead. Always said I’d never do that. Well, the times they are a-changing! Not impressed with this @PlayStation. I dumped Telus for Shaw. You’re next.
-
Paul-Andre Belair
(@PaulABelair1) reported
@SaskTel Telus is unlimited data cap at 20gb and then slowed down for 75 a month and if you have multiple lines you save 15$ a month for each 1
-
LifeISfantastic
(@SfantasticI) reported
@DrJenGunter If he doesn’t need data, would suggest a cheap pay as you go plan. Got one for my son for $15 (no data), unlim texting and limited calling with Telus. I’ve also had Telus, Rogers and Bell in Ottawa and find Telus to have the most reliable signal /coverage.
-
👽
(@GaLAxyStARrSs) reported
@TELUS You charge 90$ for basic phone service! your not a friendly company at all!
-
Jane Morgan
(@Jaanikka) reported
It's going to be a great day. Actual call: Telus Business(TB): "Could I speak to the person responsible for your internet service?" Me: "That would be Elon Musk" TB: "Great! Do you have a number for him?" Me: "No, but you can Google him." TB: "Will do. Thanks for your help."
-
🦋Blue Angel🦋
(@Courtne08241586) reported
@JoseyWalesB You tell me cowboy you’re the one laughing like a bad joke Telus how would you have defeated them what would you have done better
-
StonerDadYYC
(@StonerDadYYC) reported
@BeanBoBean I've worked in 2 unionized environments. 1st one was Telus. That was toxic AF, relationship (at the time, not sure about now) was broken and how mgmt treated employees was brutal. My current one is a lot less confrontational and has been good to us. You're right: good AND bad.
-
James Clift
(@jamesclift) reported
@mattroberts Like every government program, curious how this funding will flow through to Telus and fail to help any real startups.
-
Dan Hill
(@guru4pcs) reported
@TELUS why can't I order the Talk & Text 100 plan (as mandated by @CRTCHearings)? Phone sales person takes 30 minutes and keeps saying he is doing me a favor while trying to upsell me on a monthly plan then dumps me to customer support...
-
Ashley Ryan
(@ashleyellenryan) reported
Anyone having reception/service issues with @TELUS ? I rarely have more than 1 bar of service no matter where I am, rarely able to make a phone call, to the point it’s getting concerning as I’m usually without service at all when I look at my phone @TELUSsupport online was 0 help