Telus outages and service status in Richmond Hill, Ontario

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Full Outage Map

Telus generated 1 outage signal in the last 24 hours around Richmond Hill, including 1 direct report.
The most common problems reported in this area mention Internet, Phone, and Total Blackout.
The most recent signal from this area was received Apr 26, 11:31 AM EDT.

Internet (45%)
Phone (36%)
Total Blackout (9%)
Wi-fi (9%)

The latest reports from users having issues in Richmond Hill come from postal codes L4E and L4C .

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Richmond Hill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Richmond Hill	Baseline
Apr 26, 12:00 AM EDT	0	0	0
Apr 26, 12:20 AM EDT	0	0	0
Apr 26, 12:40 AM EDT	0	0	0
Apr 26, 1:00 AM EDT	0	0	0
Apr 26, 1:20 AM EDT	0	0	0
Apr 26, 1:40 AM EDT	0	0	0
Apr 26, 2:00 AM EDT	0	0	0
Apr 26, 2:20 AM EDT	0	0	0
Apr 26, 2:40 AM EDT	0	0	0
Apr 26, 3:00 AM EDT	0	0	0
Apr 26, 3:20 AM EDT	0	0	0
Apr 26, 3:40 AM EDT	0	0	0
Apr 26, 4:00 AM EDT	0	0	0
Apr 26, 4:20 AM EDT	0	0	0
Apr 26, 4:40 AM EDT	0	0	0
Apr 26, 5:00 AM EDT	0	0	0
Apr 26, 5:20 AM EDT	0	0	0
Apr 26, 5:40 AM EDT	0	0	0
Apr 26, 6:00 AM EDT	0	0	0
Apr 26, 6:20 AM EDT	0	0	0
Apr 26, 6:40 AM EDT	0	0	0
Apr 26, 7:00 AM EDT	0	0	0
Apr 26, 7:20 AM EDT	0	0	0
Apr 26, 7:40 AM EDT	0	0	0
Apr 26, 8:00 AM EDT	0	0	0
Apr 26, 8:20 AM EDT	0	0	0
Apr 26, 8:40 AM EDT	0	0	0
Apr 26, 9:00 AM EDT	0	0	0
Apr 26, 9:20 AM EDT	0	0	0
Apr 26, 9:40 AM EDT	0	0	0
Apr 26, 10:00 AM EDT	0	0	0
Apr 26, 10:20 AM EDT	0	0	0
Apr 26, 10:40 AM EDT	0	0	0
Apr 26, 11:00 AM EDT	0	0	0
Apr 26, 11:20 AM EDT	0	0	0
Apr 26, 11:40 AM EDT	0	0	0
Apr 26, 12:00 PM EDT	0	0	0
Apr 26, 12:20 PM EDT	0	0	0
Apr 26, 12:40 PM EDT	0	0	0
Apr 26, 1:00 PM EDT	0	0	0
Apr 26, 1:20 PM EDT	0	0	0
Apr 26, 1:40 PM EDT	0	0	0
Apr 26, 2:00 PM EDT	0	0	0
Apr 26, 2:20 PM EDT	0	0	0
Apr 26, 2:40 PM EDT	0	0	0
Apr 26, 3:00 PM EDT	0	0	0
Apr 26, 3:20 PM EDT	0	0	0
Apr 26, 3:40 PM EDT	0	0	0
Apr 26, 4:00 PM EDT	0	0	0
Apr 26, 4:20 PM EDT	0	0	0
Apr 26, 4:40 PM EDT	0	0	0
Apr 26, 5:00 PM EDT	0	0	0
Apr 26, 5:20 PM EDT	0	0	0
Apr 26, 5:40 PM EDT	0	0	0
Apr 26, 6:00 PM EDT	0	0	0
Apr 26, 6:20 PM EDT	0	0	0
Apr 26, 6:40 PM EDT	0	0	0
Apr 26, 7:00 PM EDT	0	0	0
Apr 26, 7:20 PM EDT	0	0	0
Apr 26, 7:40 PM EDT	0	0	0
Apr 26, 8:00 PM EDT	0	0	0
Apr 26, 8:20 PM EDT	0	0	0
Apr 26, 8:40 PM EDT	0	0	0
Apr 26, 9:00 PM EDT	0	0	0
Apr 26, 9:20 PM EDT	0	0	0
Apr 26, 9:40 PM EDT	0	0	0
Apr 26, 10:00 PM EDT	0	0	0
Apr 26, 10:20 PM EDT	0	0	0
Apr 26, 10:40 PM EDT	0	0	0
Apr 26, 11:00 PM EDT	0	0	0
Apr 26, 11:20 PM EDT	0	0	0
Apr 26, 11:40 PM EDT	0	0	0
Apr 27, 12:00 AM EDT	0	0	0

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Richmond Hill, Ontario

The most recent Telus outage reports came from the following cities: Richmond Hill, Toronto, Scarborough, and Purpleville.

City	Problem Type	Report Time
Richmond Hill	Phone	13 hours ago
Toronto	Internet	4 days ago
Toronto	Phone	4 days ago
Toronto	Total Blackout	4 days ago
Toronto	Internet	6 days ago
Richmond Hill	Phone	10 days ago

Nearby cities with recent reports

Toronto

4 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

KP ☀️ (@kierstynpare) reported 2 minutes ago from Toronto, Ontario
Telus: any phone you want for $0 down Also Telus *in the fine print*: but don’t worry, we’ll find another way to screw you over
Ed 🍃 (@fuckdemmkids) reported 2 minutes ago from Toronto, Ontario
PSA: Stupid Telus employee messed up my number port so my personal number is out of order until noon tomorrow
Da Man From Manila (@BanaagAlex) reported 3 minutes ago from King, Ontario
What's up Telus ? Gotta cell phone outage ! Got a panic attack ! I could'nt make a call or text and no internet. I'll stop watching sci-f/ alien movies for a while.
⚪️⚫️ (@MonicaLauriola) reported 3 minutes ago from Toronto, Ontario
@PepPostorino @GrazieTotti91 @TELUS I’m going to probably call back again tomorrow to do so. I wrote everything down and was just shocked at the offers
Sophia Cybulski (@SophiaCybulski) reported 5 minutes ago from Toronto, Ontario
@adams6110 Something is still going to you However once on twitter you tried to connect me to Rogers always tried to help me with this connectivity. So did Virgin and Telus
WTIRealist (@WTIBull) reported 6 minutes ago from Toronto, Ontario
@Mackslann @TELUSsupport @TELUS Darren Entwisle too busy buying his wife another Hermes Birkin in Palm Springs to give a ****.
nonaammees (@nonaammees) reported 7 minutes ago from Toronto, Ontario
@TELUS I've been waiting 4 hours now for a text message to port my phone now I'm in linbo between both phones and support is closed.. what kind of nonsense is this? @TELUSsupport
Rich Gomes (@BoomDiggyBang) reported 8 minutes ago from Toronto, Ontario
@TELUS 2007-2019 "No problem we can certainly collapse any calls or texts to the US you made a few hours prior to entering the US and adding the $7 package. 2020 "Hi Rich! Why don't you go kill yourself! Up yours!!" #telusyouvechanged
Matthew Gamble (@mgamble) reported 9 minutes ago from Toronto, Ontario
@AlexanderDKB @peternowak 💯 percent agree. Telus admitted as much in their testimony- the competition isn’t in the RAN, it’s in the core. The network core and the functionality it provides is where an MVNO thrives or dies.
Elise Davis (she/her) 🇨🇦 (@Elise_ekd) reported 14 minutes ago from Toronto, Ontario
@Noellenarwhal @fordnation @SylviaJonesMPP Tonight I contacted Telus private telemedicine. I’ve been a member since they started. 7+ years ago. There was a 2 to 3 hour wait. Normal wait time has never been more than 30 minutes. This is the goal, for private healthcare to proliferate.
bitter ness (@StregaNessa) reported 15 minutes ago from Toronto, Ontario
If anyone tried to text me today, Telus was down and I didn't notice 🥲
Starbucks Bae (@Miss_Angel_Baby) reported 18 minutes ago from Toronto, Ontario
Not @TELUS Refusing To Help Me With An Upgrade On My Plan...
Sarkis 🇦🇲•🇨🇦 (@sarkisTO) reported 20 minutes ago from Toronto, Ontario
UPDATE: @TELUS’s, @TELUSsupport page is just as bad as their phone service — not a single ‘connection’
Shaun Guthrie 🇨🇦 (@LordGuthrie) reported 32 minutes ago from Toronto, Ontario
@chezz12 @SpotifyCanada @SpotifyCares Yup. I think falls into the same thing Shaw and TELUS do when they come out with promotions and you’re and existing customer
Matthew (@jmwensley) reported 35 minutes ago from Toronto, Ontario
Everyone needs to understand what a terrible decision this is @TELUS is putting profit ahead of national security. I hope customers leave. @jkenney
Lanrick Bennett Jr. (@myonlinelifenow) reported 39 minutes ago from Toronto, Ontario
👇🏾#InThisTogether @RogersHelps @bell @TELUS Lets follow in @johnkrasinski and @ATT’s footsteps to support #HeathCareHeroes Adding @VancityReynolds because, well why not #COVID2019
Algis Akstinas (@AlsoKnownAs_AA) reported 45 minutes ago from Toronto, Ontario
@Mark_Goldberg @TELUS Question: How many of TELUS+Bell shared network cell towers are fiber connected? 96%? More?
Jose Alaras (@jalaras) reported 53 minutes ago from Markham, Ontario
@itransstatus We are still having issues and we are not a Telus subscriber. Please check your system again. Our submissions are returning “r, Please try later...”
Jay Yoo (@tdotjay) reported 53 minutes ago from Toronto, Ontario
@TELUSBusiness @TELUSsupport been a customer since 1999. I’m very disappointed that @Telus was not able to match an offer to keep me on.
Modern Pundit (@sen127) reported 59 minutes ago from Toronto, Ontario
If you want to have the worse telecom experience go with @Rogers. They have all this network outages and connection issues and still if you keep it they don’t appreciate the business. Customer service/sales are rude. Better cancel instead of calling them. Go with @Bell or @TELUS

Telus Issues Reports

Latest outage, problems and issue reports in social media:

Alien Peteys 👽🇸🇪🏒💯🇨🇦🇺🇦 (@Grampahockey1) reported 6 minutes ago
Had to call Telus (2 hours on hold ) myself took a week and 5 min to fix
Upside🇨🇦 (@FindyourUpside) reported 7 minutes ago
@ProvoGal01 @TELUS @TELUSsupport Oh we know. They have a cartel in Canada, need to pay out their retiring CEO and pay signing bonus to new CEO. It's all about profit for them, not service. But to be fair, I talking to someone from Guatemala and it was great interaction.
LookInTheMirror 🇨🇦 (@Cyberia35267623) reported 8 minutes ago
@IgorRyltsev Looks like the Neanderthal works for Telus maybe? Regardless, leave the kids out of it. Why traumatize them with CPS? ******* idiot.
Matt Rowe (@collectsdecks) reported 10 minutes ago
Damn.. cs got stymied today and will not get a chance to defend their telus cup title. Bronze medal game tomorrow! It's been a hell of a 2 year run though!!
Nunya Biznez (@Junojive) reported 15 minutes ago
@ProvoGal01 @TELUS @TELUSsupport I cancelled all telus ****. Starlink is the way
Genius White (@ThomasLK007) reported 23 minutes ago
Hey @TELUS ********* please tell paying Camadian customers on your network why there is a new ******* phone scam every week and where are these Indian cockroaches getting our phone numbers? I can only get rid of the rats when I tell them I'm gonna eat them alive.
Emmanuel Richie (@emmanuel_r90) reported 23 minutes ago
@amara_is_weird Got someone in the US, UK or Canada that could help you apply for remote jobs like Telus or outlier..? Link up and let's make weekly income together
Jonathan Lee Scholes (@Jonleescholes) reported 24 minutes ago
@TELUS what the heck happened to installing the PureFibre to the rest of the Somerset neighbourhood? You started 4 years ago then just gave up, the half I live in did not get the PureFibre and have the worst service because it’s the ‘old’ system! Now Bonavista is in the plans?!
jay X (@JasonI_X) reported 26 minutes ago
@TroyWestwood Ah no.. YOU DONT SPEAK FOR CANADIANS!!! Canada ******* sux!!!! 🇨🇦🇨🇦🇨🇦🇨🇦🇨🇦🇨🇦🇨🇦🇨🇦🇨🇦🇨🇦🇨🇦 • Industry dominance — Groceries: Top 4-5 chains control ~72-80% market share, fueling high food prices (up 30% in 5 years, highest G7 food inflation). Telecom: Big Three (Bell/Rogers/Telus) hold 80-90% wireless market, high bills. Car insurance: Elevated rates in many provinces. • Real estate — Foreign buyer ban extended to Jan 2027, but past offshore/domestic investor activity inflated prices; housing remains unaffordable. • Private colleges — “Diploma mills” exploit international students with misleading promises, poor quality; crackdowns ongoing amid permit caps. • Tax overload — Paycheque deductions, GST/HST on buys, property taxes, embedded in utilities/fuel/bills, plus annual filings — heavy multi-level burden. Other pressures: Soaring cost of living (groceries/utilities/housing), long healthcare waits, big bank fees, productivity stagnation, wage insecurity despite data debates.
Shane Chapman (@chappy310) reported 28 minutes ago
@EltonJohnsGimp @ryanwhitney6 I can’t use my Telus tv from Canada in the US. I’m sure there’s a way, but I’m 43 years old and ******* stupid with technology