Telus Outage Report in Richmond Hill, York, Ontario

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Richmond Hill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (48%)
• Phone (23%)
• Wi-fi (13%)
• TV (7%)
• E-mail (5%)
• Total Blackout (4%)

Live Outage Map Near Richmond Hill, Ontario

The most recent Telus outage reports came from the following cities: Toronto, Purpleville, and North York.

City	Problem Type	Report Time
Toronto	Internet	4 days ago
Toronto	Phone	4 days ago
Toronto	Internet	9 days ago
Toronto	Total Blackout	11 days ago
Toronto	Internet	11 days ago
Toronto	Internet	13 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

• 
  Shane (@Innanenights) reported 22 seconds ago from Toronto, Ontario

  Still having a horrid time with my data services. My connection times out, or takes forever to load. Same with other Telus customers around me. What’s happening @TELUSsupport ?

• 
  Stephen Punwasi 🌋 🚀 (@StephenPunwasi) reported 2 minutes ago from Toronto, Ontario

  @robnicholsontor Classification is an oligopoly at a high level, but the pressures are monopolistic when they can fail and take out the whole banking system. Bell and Telus were fine, but just a Rogers failure was able to grind the country to a halt.

• 
  CERB Gotti (@TheSlowBurn) reported 3 minutes ago from Toronto, Ontario

  How would anyone know if there was a Telus outage?

• 
  Stephen Punwasi 📉🎄🎅🏼🐈 (@StephenPunwasi) reported 11 minutes ago from Toronto, Ontario

  @DrMattHenschke @AvaEmr Any way to make them interoperable so your service can receive Telus’ offering without much overhead?

• 
  Todger Strunk (@WaxEBuildup) reported 12 minutes ago from Toronto, Ontario

  We're at that point on a Friday night where you've been on hold with @TELUS for just under 2 hours + you have been worried for awhile now that they've shut down for the weekend and yet continue to repeat the "all of our operators are helping other customers..." message regardless

• 
  Vanessa 🇺🇦 (@shapsy01) reported 13 minutes ago from Toronto, Ontario

  Looks like it’s time to move on from @TELUS their customer service is way below par my goodness

• 
  WTIRealist (@WTIBull) reported 14 minutes ago from Toronto, Ontario

  @Mackslann @TELUSsupport @TELUS Darren Entwisle too busy buying his wife another Hermes Birkin in Palm Springs to give a ****.

• 
  Starbucks Bae (@Miss_Angel_Baby) reported 24 minutes ago from Toronto, Ontario

  Not @TELUS Refusing To Help Me With An Upgrade On My Plan...

• 
  Peter Dimov (@peterdimov) reported 24 minutes ago from Toronto, Ontario

  @CTVNews Bell Canada, Rogers Communications Inc., Telus Corp. and Shaw Communications Inc. have all announced customers will not be charged to help connect with loved ones in the embattled region

• 
  Todger Strunk (@WaxEBuildup) reported 25 minutes ago from Toronto, Ontario

  ZOMG I have cell phone service again. I may have waited on hold for 2 hours, but the woman who attended to my account was ******* amazing and she clearly should be running the company, not just answering inbound customer service. @TELUS, can you please promote the helpful woman?

• 
  James Harbeck, still here (@sesquiotic) reported 26 minutes ago from Toronto, Ontario

  Fun day. I find out that @chaptersindigo hasn’t delivered an e-gift card I paid for and they said they had sent, but just as I’m trying to contact customer service my @Bell home service abruptly craps out. (I’m using my Telus mobile phone to tweet.)

• 
  Nadia (@TheLifeOfNadia) reported 27 minutes ago from Toronto, Ontario

  @ImransLegalMind @TELUS It’s working for me now. Was a 5 minute gap of no service and I spazzed. Haha

• 
  Lilithe 🐰 💉💉💉🤒 (𝓢𝓸𝓯𝓽𝓷𝓮𝓼𝓼 Guaranteed) (@lilithebowman) reported 31 minutes ago from Toronto, Ontario

  I didn't take a picture, as I was in the weird Telus health website at the time & didn't want to crash it. Saw a tiny black mouse just come right up to me on the sidewalk. I stopped there and talked to my endo. It lies down and closes its eyes. ToT I think it ate poison/sumn.

• 
  Nabil Khandaker 🇧🇩🇨🇦 (@nabil01717) reported 37 minutes ago from Toronto, Ontario

  Just spoke with @TELUS customer service. They mentioned that they will issue a refund after a month. Can you imagine them being so irresponsible while breaching their pre-authorized contract and then let customers wait for such a long time! Criminal practices.

• 
  Nabil Khandaker 🇧🇩🇨🇦 (@nabil01717) reported 38 minutes ago from Toronto, Ontario

  Just spoke with my bank. Seems like a lot of people have already reported similar issues. I am wondering how many people are impacted and how much extra money @TELUS took without authorization. Submitted a dispute with my bank.

• 
  Dan Levy (@TheDanLevy) reported 38 minutes ago from Toronto, Ontario

  @The_IT_Nerd I don’t see why it would be so difficult. Maybe I need to research eSIMs tho but to my understanding it’s basically the same process as what Bell & Telus had with their CDMA network phones back in the day. It has a serial number (not just IMEI) you register with network

• 
  nonaammees (@nonaammees) reported 43 minutes ago from Toronto, Ontario

  @TELUS I've been waiting 4 hours now for a text message to port my phone now I'm in linbo between both phones and support is closed.. what kind of nonsense is this? @TELUSsupport

• 
  Algis Akstinas (@AlsoKnownAs_AA) reported 43 minutes ago from Toronto, Ontario

  @Mark_Goldberg @TELUS Question: How many of TELUS+Bell shared network cell towers are fiber connected? 96%? More?

• 
  RyanCartier (@RyanCartiers) reported 45 minutes ago from Toronto, Ontario

  @TELUS Why does a call to @telusmobility require specifying mobil a 2nd time? Please correct redundancy, problem identified & feedback given to #customerservice over a year ago. Listening to frontline employees pays dividends in business.

• 
  Brit Alexandria 🌷 (@brxvnd) reported 46 minutes ago from Toronto, Ontario

  Worst 👏🏼 customer 👏🏼 service 👏🏼 EVER 👏🏼 @TELUS #TelusTakesTheCake smh!

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Andrew Elcich (@canadagunz) reported 33 seconds ago

  @useyourhead1 @TELUS @TELUSsupport I have signal now but still can’t make a call

• 
  Alphem (@Alphem_OwO) reported 2 minutes ago

  @telus #Ontario is anyone else having problems with Telus being unable to send or receive calls and it saying there is no service??

• 
  Sjrud87 (@sjaybird14) reported 4 minutes ago

  Anyone else in #windsor have #telus issues. Says I have no connection.

• 
  Brett (@TheRealBrettzky) reported 4 minutes ago

  Anyone else with Telus and experience no service/signal?

• 
  Sheri Llycia (@SheriB_) reported 6 minutes ago

  Anyone with Telus having service issues?

• 
  Andrew Elcich (@canadagunz) reported 12 minutes ago from Wainfleet, Ontario

  Is @TELUS mobility down in Niagara, just lost all signal all together @TELUSsupport

• 
  Leina (@really_leina) reported 14 minutes ago

  @TELUS @koodo cell service out rn it seems?

• 
  SoowShadow (@Sophia45206797) reported 15 minutes ago

  @TELUS everyone restart your phone and the signal back

• 
  Melissa Snuzy-Q (@snuzy_qms) reported 20 minutes ago

  @sudburydotcom Telus - no service in Naughton arena.

• 
  Peter Muscat (@Peter_Muscat) reported 20 minutes ago

  Anyone in the GTA on #Telus with NO SERVICE right now? I got nothing... @TELUSsupport