Telus outages and service status in Richmond Hill, Ontario
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- Telus generated 1 outage signal in the last 24 hours around Richmond Hill, including 1 direct report.
- The most common problems reported in this area mention Internet.
- The most recent signal from this area was received Sep 6, 1:06 PM EDT.
- Internet (100%)
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Richmond Hill, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Richmond Hill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Richmond Hill, Ontario
The most recent Telus outage reports came from the following cities: Toronto.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 8 hours ago |
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Internet | 1 month ago |
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Wi-fi | 2 months ago |
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Phone | 2 months ago |
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Internet | 2 months ago |
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Internet | 2 months ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Telus Issues Reports Near Richmond Hill, Ontario
Latest outage, problems and issue reports in Richmond Hill and nearby locations:
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Nadia (@TheLifeOfNadia) reported from Toronto, Ontario@ImransLegalMind @TELUS Itโs working for me now. Was a 5 minute gap of no service and I spazzed. Haha
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Jessica (@Jessica00469341) reported from Toronto, Ontario@naru2008 @TELUS Im with Fido to i pre ordered the i phone 12 pro in pacific Blue . $60/a-month $0 dollars down Ive been with Fido for a long time plus if you order the phone online you dont have to pay the $45 activation fee Im pretty certain . #iPhone12Pro #needaboost #Feel_Good
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Shaun Guthrie ๐จ๐ฆ (@LordGuthrie) reported from Toronto, Ontario@chezz12 @SpotifyCanada @SpotifyCares Yup. I think falls into the same thing Shaw and TELUS do when they come out with promotions and youโre and existing customer
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Vipin (@Vipin39027196) reported from Toronto, Ontario@SamsungCanada @TELUS All lie about phone as i experiensed worst service, all customer representative officer lied that they send new charger within 15 business days. But its been more than a month and no update on status, still saying same while calling back.
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โ๐๐ฅ๐๐ฃ ๐๐๐ฆ๐ฃ๐๐๐ (@shurmanator) reported from Toronto, Ontario@georganneb @char_lawyer @Bell @Rogers @TELUS Georganne, nobody dislikes those guys more than me but the systems were not designed for this. Same for internet. Itโs like a water pipe to service an apartment complex is a foot in diameter but not if everybody is always home and taking showers simultaneously. Get used to it.
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Kelly Harris (@KellyPMHarris) reported from Toronto, OntarioWhy is @TELUSsupport @TELUS the most godawful company in the world to deal with?!?!?! โฆ they could learn customer service from @AirCanada
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Josh Millican (@Josh_NPH) reported from Toronto, Ontario@markburm @TELUS @TELUSsupport yah seriously fix this up ASAP
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Brit Alexandria ๐ท (@brxvnd) reported from Toronto, OntarioWorst ๐๐ผ customer ๐๐ผ service ๐๐ผ EVER ๐๐ผ @TELUS #TelusTakesTheCake smh!
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ShaziGoalie (@ShaziGoalie) reported from Toronto, OntarioI even said no one will call me back. I have never seen such bad controls between departments or any accountability from @adtcanada. This is probably the worst service I have received for a simple request to fulfill my order. Will anyone NOW listen to my concern @TELUS
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Lilithe ๐ฐ ๐๐๐๐ค (๐ข๐ธ๐ฏ๐ฝ๐ท๐ฎ๐ผ๐ผ Guaranteed) (@lilithebowman) reported from Toronto, OntarioI didn't take a picture, as I was in the weird Telus health website at the time & didn't want to crash it. Saw a tiny black mouse just come right up to me on the sidewalk. I stopped there and talked to my endo. It lies down and closes its eyes. ToT I think it ate poison/sumn.
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Demon Salvator ๐๐คท๐พโโ๏ธ (@RjSabotaged_Me) reported from Toronto, OntarioNah, this ainโt cool. My shit working like itโs a ******* LG Chocolate. Telus Iโm bout to pull up.
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Tania gupta (@taniagupta1307) reported from Toronto, Ontario@koodo @TELUS is fooling people with hidden charges that you are able to see only once you check your bill and find it to be $200 $190 and when you contact customer care, they will say we understand but won't be able to provide u with clarification #koodo #TELUS #worstconnection
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Todger Strunk (@WaxEBuildup) reported from Toronto, OntarioZOMG I have cell phone service again. I may have waited on hold for 2 hours, but the woman who attended to my account was ******* amazing and she clearly should be running the company, not just answering inbound customer service. @TELUS, can you please promote the helpful woman?
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Sam Kemp-Jackson (@samkj27) reported from Toronto, Ontario@TELUSsupport @TELUS Iโm not happy about my phone being suspended. I just spoke to someone via chat to reinstate and itโs not working. His name is Carlos. Please look into this ASAP and advise. #CustomerExperience
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Dennis aka dLo (@sidetripca) reported from Toronto, Ontario@SteveSpag @freedomsupport This isnโt affecting just Freedom... Telus, Rogers and Bell also impacted by the outage. Clearly something else going on.
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Simone RC ๐บ๐ธ๐จ๐ฆ๐ (@Simone_RC67) reported from Toronto, Ontario@AMV86941518 @FreedomMobile @TELUS You should switch...been with @freedomsupport for 7+ years and I am so happy. Was with the other 3 early on when moved from Chicago, kept my US cell at the same time cuz they were horrible. As soon as Freedom came to town, I switched!
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Dante Haversham (@Blooberboy) reported from Toronto, Ontario@TELUS I signed up for @TELUS a week ago. My first bill is due in 3 days already. I havenโt even received my SIM card yet and @TELUSsupport expects me to pay for 10 days of service. Is this a Scam or a service?
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๐ฆ๐ฆ sash ๐ฆ๐ฆ (@sasha_cresswell) reported from Vaughan, Ontario@pittk85 @Ptbo_Canada @TELUS According to the BOB FM Facebook, thereโs an outage! ๐ฅด
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Willem de Ruijter (@Willem_Michael) reported from Toronto, OntarioI spent my #snowday speaking with @TELUSsupport service reps. In December 2017 @TELUS and other major Cell companies matched the @FreedomMobile #10GB plans. 14 months pass they raise the fee $10. The price we pay for #Cellphone service in #Canada is ridiculous. @CRTCeng
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โช๏ธโซ๏ธ (@MonicaLauriola) reported from Toronto, Ontario@PepPostorino @GrazieTotti91 @TELUS Iโm going to probably call back again tomorrow to do so. I wrote everything down and was just shocked at the offers
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Vancitybobby (@vancitybobby) reported@VoteCanadaCom I'm counting down the days my Telus home contract is done.
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Sergio Delgado ๐บ๐ธ ๐จ๐ฆ ๐ฉ๐ช ๐ต๐ช (@sergiodelgado) reported@Frid45 Half this stuff is not available to EU tho. Like how are they going to support Shaw, Rogers, Telus? Or Canadian Tire, Loblaws, etc?
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Soo Greyhounds Updates (@HoundsInsider) reported@ccoutu1 @Rogers @RogersHelps Telus is worse , fyi. Rogerโs was the only company with service while I was away this past few days meanwhile I had 0. Itโs not a single companies fault itโs the entire infrastructure in the North. Maybe call Chris Scโฆ.oh wait
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XY, XX, Its Science ๐จ๐ฆ๐ฏ๐ฒ (@9Livez1122) reported@Rogers sucks. Good job @TELUS @TempoBasketball
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Diversity Workshop, CCIPโข ๐จ (@minnysan) reported@MurrayManera @EPCOR @TELUS 311 won't do ****. My opinion is merely based on years of direct experience.
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Sandilou2u (@sandilou2u) reportedStill unsatisfied @TELUS . It's taken over a year to resolve a billing issue. I call, they credit. They reset my plan to cancel this issue. Still seeing "additional email". Support's key line: I understand your frustration. I've heard it so often, I know it's part of training.
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Canoof (@Canooflehead) reported@HotStoveD I just went through the same problem a few weeks ago. Phone agents were even less helpful and unwilling to retain my business. Decided to finally switch to Telus. Unfortunately, they have been just slightly better so far. The telecommunications monopoly in ๐จ๐ฆ is a huge problem.
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Kevin Hedberg (@kedahed) reportedHey @telus what happened to channel 926 NFL Network? Not on the listings anymore.
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sarah (@trainsgirl) reported@RainGloaming @miaaowing I never manage to make it work but Telus still lets buy things off Google Play by adding it to your phone bill.
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LamedBet (@LamedBet) reported@VoteCanadaCom I can see Telus hiring browns to go door to door with guns ordering you to buy their service or else. That tracks perfectly with their sense of corporate business ethic and general moral disposition of those in charge of the company.