Telus Outage Report in Richmond Hill, York, Ontario
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Richmond Hill, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (52%)
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Phone (23%)
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TV (9%)
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Wi-fi (8%)
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Total Blackout (5%)
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E-mail (3%)
Live Outage Map Near Richmond Hill, York, Ontario
The most recent Telus outage reports came from the following cities: Toronto, Vaughan, Scarborough, Stouffville and Rexdale.
City | Problem Type | Report Time |
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Wi-fi | ||
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Community Discussion
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Telus Issues Reports Near Richmond Hill, Ontario
Latest outage, problems and issue reports in Richmond Hill and nearby locations:
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KP ☀️ (@kierstynpare) reported from Toronto, Ontario
Telus: any phone you want for $0 down Also Telus *in the fine print*: but don’t worry, we’ll find another way to screw you over
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♚ TrippWithMe 🇨🇦☯ (@TrillInToronto) reported from Toronto, Ontario
@DanaAngeline @TELUS $160 damn you better start charging for people to watch your snaps bout 160 for what start charging them fans per text
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Jay Yoo (@tdotjay) reported from Toronto, Ontario
@TELUSBusiness @TELUSsupport been a customer since 1999. I’m very disappointed that @Telus was not able to match an offer to keep me on.
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sara urowitz (@saraurowitz) reported from Aurora, Ontario
@TELUS @koodo on the line with customer retention fighting over a bill. I can't imagine worse customer service. Over 1 hr of my life wasted fighting with this company who couldn't care less about their customers.
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❤︎ 𝓂𝒶𝓇𝒶 𝓁𝒾𝓂𝒶 ❤︎ (@Mara__Raquel) reported from Toronto, Ontario
Every time I call @TELUS @TELUSsupport I always get 150% customer service. Heather was amazing this morning, she couldn’t fix the problem right away but found a solution and called me back right away. I want to thank you TELUS for 20 years of great customer service
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YouMotorcycle (@YouMotorcycle) reported from Toronto, Ontario
@darrylw71 Which is fair. But Koodo isn't a smaller company. It's owned by Telus and operates on Telus' network, so your reception would be no different on one versus the other.
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Sam Kemp-Jackson (@samkj27) reported from Toronto, Ontario
@TELUSsupport @TELUS I’m not happy about my phone being suspended. I just spoke to someone via chat to reinstate and it’s not working. His name is Carlos. Please look into this ASAP and advise. #CustomerExperience
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Sophia Cybulski (@SophiaCybulski) reported from Toronto, Ontario
@TELUS thank you so much and I had no idea that I was a web client .. the same issue I have with Rogers
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Dennis aka dLo (@sidetripca) reported from Toronto, Ontario
@SteveSpag @freedomsupport This isn’t affecting just Freedom... Telus, Rogers and Bell also impacted by the outage. Clearly something else going on.
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Salti (@SamySalti) reported from Markham, Ontario
Dear @Rogers @TELUS @Bell , You're the big three. You guys can literally be good people and provide ACTUAL Unlimited Data with absolutely no slow downs. Please make it a thing as it'd probably help everyone in Canada. You're making people pay so much for literally nothing.
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Tania gupta (@taniagupta1307) reported from Toronto, Ontario
@koodo @TELUS is fooling people with hidden charges that you are able to see only once you check your bill and find it to be $200 $190 and when you contact customer care, they will say we understand but won't be able to provide u with clarification #koodo #TELUS #worstconnection
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⚪️⚫️ (@MonicaLauriola) reported from Toronto, Ontario
@PepPostorino @GrazieTotti91 @TELUS I’m going to probably call back again tomorrow to do so. I wrote everything down and was just shocked at the offers
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Shaun Guthrie 🇨🇦 (@LordGuthrie) reported from Toronto, Ontario
@chezz12 @SpotifyCanada @SpotifyCares Yup. I think falls into the same thing Shaw and TELUS do when they come out with promotions and you’re and existing customer
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Spooky Beca (@RebecaMacKinnon) reported from Toronto, Ontario
@TTChelps @DemandAccess hey @TELUSsupport @TELUS please consider finally letting your customers access phone network coverage in the TTC tunnels, if an emergency were to happen i would want to be able to contact family and us not having that option is sad and disappointing 😬
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MermaidCindy (@CinderellaJane7) reported from Aurora, Ontario
@4ParksBushcraft @BruceAlrighty45 @GOP Exactly, i submitted two reports that may have something to do with this seems Castro using Canadian phones for criminal activity I have TELUS they told me to submit the report made another report to @yrp they were so rude. Now getting a lawyer as per doctor. Abuse Victims 😔
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Kiran Varughese (@kiranjoyv) reported from Vaughan, Ontario
@YRP @AMBERAlertONT You spend millions of taxpayer dollars to set up any system to help the community. Not burden it. Its also clear there was no coordination with @TELUS, @Bell, @Rogers, etc when developing the system since same message is delivered different number of times for different providers
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RedPepper 🔜@AC.🌻🐶💣 (@PepperMuzz) reported from Vaughan, Ontario
It’s pretty bad when a major corporation like @TELUS @TELUSsupport can’t do anything for a long term Customer since 2008 - bring out a plan much less expensive then my current one and tells me I have to buy out my current contract in order to switch. Great loyalty TELUS.
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Jamie Fox (@ACJamieFox) reported from Toronto, Ontario
@Skeeter00007 @Rogers @TELUS Greed never gives.
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⚪️⚫️ (@MonicaLauriola) reported from Toronto, Ontario
I’ve been with @TELUS since 2011 and Virgin Mobile is prepared to offer me the same contraction for 2/3s of the price..... so much for customer service
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Randall C Willis (@createdbyrcw) reported from Toronto, Ontario
Given how many people I know who cancelled their Bell service, their Rogers service or their Telus service, it is surprising that I know any of this
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Sparkyy32 (@justinyariwon) reported
@Sportsnet how ******** is the @Canucks game only on one channel and then goes out? #telus #sportsnet #canucks
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Paul (@serrzzy12) reported
How much do we spend for @TELUS and constantly get crap service lol these clowns are competing for biggest scam with ICBC
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comebackszn (@captaincanuckle) reported
@RJHenderson7 Telus is horrible.
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Paul (@serrzzy12) reported
@Conditional1st @VANcanucks92 @NuckMyLife Really?! I’ve have a horrible experience with Telus at my place. Still no fiver Optik line in our area too
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*loud, long sigh* (@brockscrocs) reported
@Moosekayak I’m watching on Sportsnet Now using my parent’s Telus login so it feels even more impressive because Sportsnet Now is awful (since my parents use my Netflix/Disney+/Prime I’m not a scrub)
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DJ Heer (@DJHeerMusic) reported
Looks like the Shaw feed still working but Telus Sportsnet Pacific is down...
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Robby (@Dosange) reported
@DGlancie @TELUS You happy with Shaw. I have been super loyal to telus and haven’t really wanted to switch but I can never watch my hockey games with any sort of confidence that it will work. It’s been pretty terrible and they charge me nicely.I really only have the service for sports
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Steve Myland (@SteveMyland1) reported
@JasonBroughTSN Telus issue 🙄🙄
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cat 🦋 (@canucksedins) reported
@Dosange @TELUS I was with Shaw years ago and it’s the same ****. both are terrible
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Canucklehead4Life (@betawave74) reported
@DMclean154 @Sportsnet Shaw was fine its Telus that sucks