Telus outages and service status in Richmond Hill, Ontario
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Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around Richmond Hill, including 0 direct reports.
- The most common problems reported in this area mention Phone, Internet, and Total Blackout.
- Phone (56%)
- Internet (33%)
- Total Blackout (11%)
The latest reports from users having issues in Richmond Hill come from postal codes L4E and L4C .
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Richmond Hill, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Richmond Hill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Richmond Hill, Ontario
The most recent Telus outage reports came from the following cities: Toronto, Richmond Hill, and Scarborough.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto
|
Phone | 13 days ago |
|
Toronto
|
Internet | 13 days ago |
|
Richmond Hill
|
Phone | 15 days ago |
|
Toronto
|
Internet | 18 days ago |
|
Toronto
|
Phone | 18 days ago |
|
Toronto
|
Total Blackout | 19 days ago |
Community Discussion
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Telus Issues Reports Near Richmond Hill, Ontario
Latest outage, problems and issue reports in Richmond Hill and nearby locations:
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Algis Akstinas (@AlsoKnownAs_AA) reported from Toronto, Ontario@Mark_Goldberg @TELUS Question: How many of TELUS+Bell shared network cell towers are fiber connected? 96%? More?
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Jay Yoo (@tdotjay) reported from Toronto, Ontario@TELUSBusiness @TELUSsupport been a customer since 1999. I’m very disappointed that @Telus was not able to match an offer to keep me on.
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Kiran Varughese (@kiranjoyv) reported from Vaughan, Ontario@YRP @AMBERAlertONT You spend millions of taxpayer dollars to set up any system to help the community. Not burden it. Its also clear there was no coordination with @TELUS, @Bell, @Rogers, etc when developing the system since same message is delivered different number of times for different providers
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Tanvir64🇧🇩 (@tanvir_z64) reported from Toronto, Ontario@TELUSsupport I have also been on hold for over 35 min because customer service transferred me to another department is this how customer service is for TELUS
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ShaziGoalie (@ShaziGoalie) reported from Toronto, OntarioI even said no one will call me back. I have never seen such bad controls between departments or any accountability from @adtcanada. This is probably the worst service I have received for a simple request to fulfill my order. Will anyone NOW listen to my concern @TELUS
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Kelly Harris (@KellyPMHarris) reported from Toronto, OntarioWhy is @TELUSsupport @TELUS the most godawful company in the world to deal with?!?!?! … they could learn customer service from @AirCanada
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Tracy D (@tracylyn44) reported from Toronto, OntarioHey @TELUSsupport you still are messaging the wrong person for account inquiries. Now you’re threatening to cut off the phone but when I log into my Telus it says the bill isn’t due until the 22nd. Wtf I don’t appreciate being threatened.
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Susan (@glamourgirlca) reported from Vaughan, OntarioTongues companies will take advantage of their customers. Come on @TELUS treat your customers with a modicum of respect. Then they go to a paperless bill, without making their customers aware. Roll over the data, #Telus stop cheating your loyal customers!
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Ryan Ali (@ryanali23) reported from Toronto, Ontario@TELUS @TELUSBusiness your customer service agents have become an absolute joke. Putting me on hold without notice, singing on the call, trying to prolong the call for no reason. Do better.
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George Sawision me. (master electrician) (@GSawision) reported from Toronto, Ontario@nspector4 Time to shut down Telus before it gets Canada shut!
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Sam Kemp-Jackson (@samkj27) reported from Toronto, Ontario@TELUSsupport @TELUS I’m not happy about my phone being suspended. I just spoke to someone via chat to reinstate and it’s not working. His name is Carlos. Please look into this ASAP and advise. #CustomerExperience
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Mayssia (May) Elajami - Toronto Lawyer (@Mayssia) reported from Toronto, Ontario2/2 even though it was $0.00 that is what companies like Bell & TELUS etc usually charge on the credit card at first to see if it is valid always check everything daily through online banking - it is good I caught it - but sucks now b/c I have to change all my automatic payments
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Rick Barnes (@queerthoughts) reported from Toronto, Ontario@Qualifyfor @johndotbastable The questions asked here by this source are legit. Ask why #WeCharity is not addressing these issues. Also note this org is heavily reliant on corporate sponsorships. They've lost Telus, G&M, and Virgin in the last few days. They need to be more forthcoming.
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Rishabh Sinha (@rishabh_snh) reported from Toronto, Ontario@TELUSsupport @TELUS I have been trying to upgrade my phone since 4 days. You automated prices shows 153+taxes for iPhone 11 Pro. I won’t pay that. There’s a technical issue with your chat box. I need a new phone in the next 3days. Help me out if you can.
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Debra Henry (@debbyhenry) reported from Toronto, OntarioDisappointed with #Telus #CustomerService service. Was offered a great deal so I spent 30 minutes on the phone to only hear their sales office was incorrect about the deal.
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Space & Defense Sector (@SpaceSector001) reported from Purpleville, Ontario@Coffee4Life365 @Rogers @Bell Yeah. Telus are stupid that way. I use to work for Telus in BC. AST is the total solution even in airplanes. But dtarlink was lol he good for laptops and stuff in the air.
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Sophia Cybulski (@SophiaCybulski) reported from Toronto, Ontario@adams6110 Something is still going to you However once on twitter you tried to connect me to Rogers always tried to help me with this connectivity. So did Virgin and Telus
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Salti (@SamySalti) reported from Markham, OntarioDear @Rogers @TELUS @Bell , You're the big three. You guys can literally be good people and provide ACTUAL Unlimited Data with absolutely no slow downs. Please make it a thing as it'd probably help everyone in Canada. You're making people pay so much for literally nothing.
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Nabil Khandaker 🇧🇩🇨🇦 (@nabil01717) reported from Toronto, OntarioJust spoke with @TELUS customer service. They mentioned that they will issue a refund after a month. Can you imagine them being so irresponsible while breaching their pre-authorized contract and then let customers wait for such a long time! Criminal practices.
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Garrick The DJ (@GarrickTheDJ) reported from Toronto, OntarioAny other TELUS customer having issues with their mobile phone service? Restarted my phone three times, and nothing. Wireless works, and I can still send text messages! Just can’t make any calls! @TELUS @TELUSsupport #TELUSDown #TELUS
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Richard Wilson (@Richarddw56) reportedall you got was nothing for that wifi. that will be fix. new wifi router. telus will not be giving you the password. that is why you do not use cellphone data. they go to the cellphone company and steal all your passwords and hack you. they have the router.
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Ireney (@ireney33) reported@KirkLubimov I complained to Telus about an aggressive customer service agent in India and I got a call from the manager who said to me, yes we are trying to move customer service back to Canada. So this must be their answer. Idiots. So all my personal info sits in India.
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Assistant Associate Minister of Clarifications (@ABRedShirtGuy13) reported@ZoeyFeldman @Brendan78354998 @david_parker Do you not understand the meaning of the word “inappropriate”?? Telus (or other service provider) needs your consent aka PERMISSION to public your name/address in a phone book or online listing, or to use the information for other purposes.
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Wise Guys Liquor (@WiseGuysLiqzier) reportedTelus will Do anything except employ Canadians for Customer Service
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heiba9866 (@heiba986627073) reported@markmandel007 @WestJet They can't even price q plane ticket ask them questions about pricing and they won't know what to say, Telus has trainers and quality agents who have never touched a plane 😢, while Canada has staff with several years of exp who do not rely on scripts
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Solitary Grey Witch (@solitary_grey_) reported@CP24 I have family in North Van (Vancouver), Telus is the only carrier for North Van. Everyone had problems with internet, phones, etc.
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Colin from the Cariboo (@Bietska) reported@TELUSsupport @TELUSsupport: first, the tree is still on the lines as of this evening. Second, I’m not filling out any web forms for Telus again. After I filled out the support form you suggested above, I’ve been getting regular calls from Telus trying to sell me things I don’t want or need 😡
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ICE is doing Pretti Good (@Crusaders512) reported@doug_wk @TheBlueGem3 I get your name and address of all people that live there. Wonder why marketing will have your name on it even though you’ve never heard of a company. Thats why. I can buy a phone lost from Telus, Rogers or Bell with names numbers and addresses
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Scammer Defence (@ScammerDefence) reported@Paul__Walsh @TELUS @Rogers What banks do with forwarded smishing texts: feed them to threat-intel sharing groups like APWG and CAFC so the lookalike domain ends up on consumer blocklists. A free DNS-level iOS app installs that blocklist on the phone so the page never loads.
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candide persan (@CandidePersan) reported@seblatombe tiens, toute fraiche: Dear User, We regret to inform you of a data security incident at TELUS Digital that involved unauthorized access to certain of our systems