Telus outages and service status in Richmond Hill, Ontario
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Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around Richmond Hill, including 0 direct reports.
- The most common problems reported in this area mention Internet, Phone, and Total Blackout.
- The most recent signal from this area was received Apr 22, 4:30 PM EDT.
- Internet (55%)
- Phone (27%)
- Total Blackout (9%)
- Wi-fi (9%)
The latest reports from users having issues in Richmond Hill come from postal codes L4E .
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Richmond Hill, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Richmond Hill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Richmond Hill, Ontario
The most recent Telus outage reports came from the following cities: Toronto, Richmond Hill, Scarborough, and Purpleville.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto
|
Internet | 3 days ago |
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Toronto
|
Phone | 3 days ago |
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Toronto
|
Total Blackout | 3 days ago |
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Toronto
|
Internet | 5 days ago |
|
Richmond Hill
|
Phone | 9 days ago |
|
Scarborough
|
Phone | 14 days ago |
Nearby cities with recent reports
4 recent signals
Community Discussion
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Telus Issues Reports Near Richmond Hill, Ontario
Latest outage, problems and issue reports in Richmond Hill and nearby locations:
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ℙ𝕖𝕥𝕖𝕣 𝕊𝕙𝕦𝕣𝕞𝕒𝕟 (@shurmanator) reported from Toronto, Ontario@georganneb @char_lawyer @Bell @Rogers @TELUS Georganne, nobody dislikes those guys more than me but the systems were not designed for this. Same for internet. It’s like a water pipe to service an apartment complex is a foot in diameter but not if everybody is always home and taking showers simultaneously. Get used to it.
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Garrick The DJ (@GarrickTheDJ) reported from Toronto, OntarioAny other TELUS customer having issues with their mobile phone service? Restarted my phone three times, and nothing. Wireless works, and I can still send text messages! Just can’t make any calls! @TELUS @TELUSsupport #Toronto #TELUSDown #TELUS
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♚ TrippWithMe 🇨🇦☯ (@TrillInToronto) reported from Toronto, Ontario@DanaAngeline @TELUS $160 damn you better start charging for people to watch your snaps bout 160 for what start charging them fans per text
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Lilithe 🐰 💉💉💉🤒 (𝓢𝓸𝓯𝓽𝓷𝓮𝓼𝓼 Guaranteed) (@lilithebowman) reported from Toronto, OntarioI didn't take a picture, as I was in the weird Telus health website at the time & didn't want to crash it. Saw a tiny black mouse just come right up to me on the sidewalk. I stopped there and talked to my endo. It lies down and closes its eyes. ToT I think it ate poison/sumn.
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Dennis aka dLo (@sidetripca) reported from Toronto, Ontario@SteveSpag @freedomsupport This isn’t affecting just Freedom... Telus, Rogers and Bell also impacted by the outage. Clearly something else going on.
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Sharlene🌱🍄🌷🌻 (@sfergs_) reported from Markham, OntarioI’m with Telus but we have Rogers wifi, is the wifi apart of the outage too?
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Garrick The DJ (@GarrickTheDJ) reported from Toronto, OntarioAny other TELUS customer having issues with their mobile phone service? Restarted my phone three times, and nothing. Wireless works, and I can still send text messages! Just can’t make any calls! @TELUS @TELUSsupport #TELUSDown #TELUS
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otty (@OtarineMusic) reported from Toronto, Ontario@lav_sunrise Yeah it seriously sucks. Even if you go third party (I’m with Teksavvy for internet) the service is still distributed by Rogers/Bell/Telus/Shaw.
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Sharlene🌱🍄🌷🌻 (@sfergs_) reported from Vaughan, OntarioYou know what’s annoying? The Telus IVR system. Like as soon as I hear I start yelling “REPRESENTATIVE!!!” Like I don’t wanna ****** talk to this stupid *** robot😭
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Da Man From Manila (@BanaagAlex) reported from King, OntarioWhat's up Telus ? Gotta cell phone outage ! Got a panic attack ! I could'nt make a call or text and no internet. I'll stop watching sci-f/ alien movies for a while.
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Tanvir64🇧🇩 (@tanvir_z64) reported from Toronto, Ontario@TELUSsupport I have also been on hold for over 35 min because customer service transferred me to another department is this how customer service is for TELUS
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Tania gupta (@taniagupta1307) reported from Toronto, Ontario@koodo @TELUS is fooling people with hidden charges that you are able to see only once you check your bill and find it to be $200 $190 and when you contact customer care, they will say we understand but won't be able to provide u with clarification #koodo #TELUS #worstconnection
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Sarkis 🇦🇲•🇨🇦 (@sarkisTO) reported from Toronto, OntarioMy service with @TELUS has gotten so bad that I can’t even contact @TELUSsupport to let them know because my phone line keeps dropping. No I don’t live in Pickle Lake, I live in Toronto…
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KP ☀️ (@kierstynpare) reported from Toronto, OntarioTelus: any phone you want for $0 down Also Telus *in the fine print*: but don’t worry, we’ll find another way to screw you over
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Sophia Cybulski (@SophiaCybulski) reported from Toronto, Ontario@TELUS thank you so much and I had no idea that I was a web client .. the same issue I have with Rogers
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Dante Haversham (@Blooberboy) reported from Toronto, Ontario@TELUS I signed up for @TELUS a week ago. My first bill is due in 3 days already. I haven’t even received my SIM card yet and @TELUSsupport expects me to pay for 10 days of service. Is this a Scam or a service?
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James Harbeck, still here (@sesquiotic) reported from Toronto, OntarioFun day. I find out that @chaptersindigo hasn’t delivered an e-gift card I paid for and they said they had sent, but just as I’m trying to contact customer service my @Bell home service abruptly craps out. (I’m using my Telus mobile phone to tweet.)
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Garrick The DJ (@GarrickTheDJ) reported from Toronto, Ontario@AstridManson @TELUS @TELUSsupport You too Astrid? Sorry to hear. Hoping “TELUS” resolves this problem soon. There are going to be a lot of frustrated customers out there. #TELUSDown
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Shane (@Innanenights) reported from Toronto, OntarioStill having a horrid time with my data services. My connection times out, or takes forever to load. Same with other Telus customers around me. What’s happening @TELUSsupport ?
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Jamie Fox (@ACJamieFox) reported from Toronto, Ontario@Skeeter00007 @Rogers @TELUS Greed never gives.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Adam (@Tweedledee2022) reported@TELUS why are you trying to scam your customers?? I called to cancel my contract and paid $1200 to pay off my device. Your representative offered me a new contract to stay. They are now refusing to honour the contract I was offered even after admitting your employee assured me
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Jennifer from YWG 🇨🇦🇺🇦🍁🏳️🌈 (@Jenniferl554563) reported@sarobertsonca @ShelbyHappy Maybe Pierre Poilievre negotiated a payment arrangement for a customer on his paper route. Or when he did collections at Telus. Tons of experience.
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Ai AM CAVEMAN (@CanadaScamada) reportedStarlink Android Coming Soon to Manitoba – Time to Break the Telecom Cartel Manitobans have had enough. For years, Bell, MTS, Telus, and Rogers have been charging premium prices for spotty coverage, slow speeds, unreliable service, and frustrating customer support that treats customers like an afterthought. Enough is enough. Starlink is about to shake things up in a big way. The announcement is clear: Starlink Android is coming soon to Manitoba. With Starlink’s satellite-powered internet now expanding to mobile Android devices, rural and urban Manitobans alike will finally have access to fast, reliable, high-speed connectivity that doesn’t depend on the old guard’s outdated infrastructure. No more dropped signals in the middle of nowhere. No more paying top dollar for mediocre service. No more being held hostage by a handful of big telecom companies that have been gouging customers for far too long. This is more than just another app or service — it’s a direct challenge to the monopoly-like grip these providers have had on Manitoba. Starlink’s low-Earth orbit satellite network delivers consistent performance, better security, and the kind of reliability that Bell, MTS, Telus, and Rogers have failed to deliver despite years of complaints. If you’re tired of overpriced plans, unreliable coverage, and terrible customer service, Starlink Android can’t arrive fast enough. Manitoba, get ready. The satellite revolution is landing on your Android phones — and the big telecom dinosaurs are about to feel the heat. - Grok & Ai
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Big Data (@BigData16) reported@ProvoGal01 @TELUS @TELUSsupport Because it costs a fraction and every company on earth does it. There ain’t a damn thing you can do about it. Like it or not that’s the reality.
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Kevin Bertsch (@KevinBC137) reported@ProvoGal01 @TELUS @TELUSsupport So, change your service! Let them know why. Nothing will change unless we force them to change.
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Edward K. Watson (@Eddie1968K) reportedYeah, @TELUS just about every day I get calls from someone with a heavy Indian accent claiming to be Kirk, or George, or Frank bugging me to buy your products. All it does it make me HATE you and never buy from you.
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Irene Woike 🇨🇦🇩🇪 (@ChristelPeter1) reported@Stephbujo @nath_beauregard @Bell Not just Bell, Telus is the same. They tried to tell me I never sent them the equipment back ( that after some Telus goof tried to make me believe the Canada Post will come driving out to the sticks and pick it up ) luckily I didn’t believe him and sent it by registered mail. Took me almost 3 months and many phone calls and a lot of grandstanding by Telus before they finally stopped being jerks.
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Ai AM CAVEMAN (@CanadaScamada) reportedWinnipegers have had enough. For years, major telecom providers like Bell MTS and Telus (along with others in the big telecom club) have dominated the market in Manitoba with high prices, unreliable service, frequent outages, and frustrating customer support that often leaves people on hold for hours or bouncing between agents. Customers routinely report surprise bill increases, slow or inconsistent speeds, poor coverage in parts of the city and surrounding areas, and endless hassles when trying to fix simple issues. Many feel taken advantage of—paying premium rates for subpar, sometimes insecure connections that struggle during peak times or bad weather. Complaints have piled up nationally, with the big providers frequently topping lists for billing disputes, contract problems, and overall poor service. It's a classic case of limited competition leading to complacency: pay up or put up with it. But relief is on the horizon. Starlink is stepping in as a game-changing alternative, delivering high-speed satellite internet that works almost anywhere with a clear view of the sky. No more relying on aging cables or spotty towers—users in and around Winnipeg and rural Manitoba are reporting faster, more consistent speeds (often 100+ Mbps down), lower latency for streaming and gaming, and far better reliability than traditional options in areas where wired service has lagged. Setup is straightforward with self-install hardware, there's no long-term contract lock-in for many plans, and it's proving especially valuable for those fed up with the old guard. While pricing isn't the absolute cheapest in dense urban spots with fibre available, it often undercuts or matches what people were paying for inferior service—and the freedom from constant headaches makes it feel like a bargain. The message from frustrated Winnipegers is clear: the days of being held hostage by shoddy, overpriced telecom are numbered. Plastering their names on the local hockey teams heads as a mark of ownership will fool none. Starlink is here to give people real choice and better connectivity. Time to point that dish skyward and leave the old frustrations behind. -Grok & Ai
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MJfarm8 (@ellejames8) reported@ryangerritsen Yep I called @TELUS to cancel 10 sim cards for our business (we have 60 other active ones), shoulda been easy to do. I had all the numbers, she even asked me to email the list to her & it took her OVER AN HOUR. I swear they do it so you give up & hang up. Ridiculous.
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Jennifer from YWG 🇨🇦🇺🇦🍁🏳️🌈 (@Jenniferl554563) reportedMaybe Pierre Poilievre negotiated a payment arrangement for a customer on his paper route. Or when he did collections at Telus. Tons of experience.