Telus outages and service status in Richmond Hill, Ontario
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Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around Richmond Hill, including 0 direct reports.
- The most common problems reported in this area mention Internet and Wi-fi.
- Internet (50%)
- Wi-fi (50%)
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Richmond Hill, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Richmond Hill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Richmond Hill, Ontario
The most recent Telus outage reports came from the following cities: Toronto, Markham, and York.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto
|
Internet | 8 days ago |
|
Toronto
|
Wi-fi | 22 days ago |
|
Markham
|
Phone | 1 month ago |
|
Toronto
|
Internet | 1 month ago |
|
Toronto
|
Internet | 1 month ago |
|
York
|
Phone | 1 month ago |
Community Discussion
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Telus Issues Reports Near Richmond Hill, Ontario
Latest outage, problems and issue reports in Richmond Hill and nearby locations:
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Willem de Ruijter (@Willem_Michael) reported from Toronto, OntarioI spent my #snowday speaking with @TELUSsupport service reps. In December 2017 @TELUS and other major Cell companies matched the @FreedomMobile #10GB plans. 14 months pass they raise the fee $10. The price we pay for #Cellphone service in #Canada is ridiculous. @CRTCeng
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Jessica (@Jessica00469341) reported from Toronto, Ontario@naru2008 @TELUS Im with Fido to i pre ordered the i phone 12 pro in pacific Blue . $60/a-month $0 dollars down Ive been with Fido for a long time plus if you order the phone online you dont have to pay the $45 activation fee Im pretty certain . #iPhone12Pro #needaboost #Feel_Good
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Debbi Ragogna (@DebRagogna) reported from Toronto, OntarioHey @adtcanada @ADT curious to know why you have a 'Contact Us' form on your website? I used it over 2 weeks ago and yet no one has gotten back to me. I won't go into the other bad service I've had since @telus has taken over. #shame
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Sharlene🌱🍄🌷🌻 (@sfergs_) reported from Vaughan, OntarioYou know what’s annoying? The Telus IVR system. Like as soon as I hear I start yelling “REPRESENTATIVE!!!” Like I don’t wanna ****** talk to this stupid *** robot😭
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CERB Gotti (@TheSlowBurn) reported from Toronto, OntarioHow would anyone know if there was a Telus outage?
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Nadia (@TheLifeOfNadia) reported from Toronto, Ontario@ImransLegalMind @TELUS It’s working for me now. Was a 5 minute gap of no service and I spazzed. Haha
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Nabil Khandaker 🇧🇩🇨🇦 (@nabil01717) reported from Toronto, OntarioJust spoke with @TELUS customer service. They mentioned that they will issue a refund after a month. Can you imagine them being so irresponsible while breaching their pre-authorized contract and then let customers wait for such a long time! Criminal practices.
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Ed 🍃 (@fuckdemmkids) reported from Toronto, OntarioPSA: Stupid Telus employee messed up my number port so my personal number is out of order until noon tomorrow
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KP ☀️ (@kierstynpare) reported from Toronto, OntarioTelus: any phone you want for $0 down Also Telus *in the fine print*: but don’t worry, we’ll find another way to screw you over
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WTIRealist (@WTIBull) reported from Toronto, Ontario@Mackslann @TELUSsupport @TELUS Darren Entwisle too busy buying his wife another Hermes Birkin in Palm Springs to give a ****.
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Sheldon Kerzner (@sheldonbk) reported from Toronto, Ontario@Ani1u7 @Rogers @Bell @TELUS I have a sharing plan that's grandfathered so extra lines are cheap. We never go over 10GB combined but I like the cushion. I always bought phones outright but not last time and now flagships are crazy$. Approx $100/mo w/add ons (voice to text vcmail, etc).
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Laura McGrath (@lauramcgrathh) reported from Toronto, Ontario@TELUS you are a joke. The worst customer service I’ve ever had in my life.... and that’s saying something.
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Vipin (@Vipin39027196) reported from Toronto, Ontario@SamsungCanada @TELUS All lie about phone as i experiensed worst service, all customer representative officer lied that they send new charger within 15 business days. But its been more than a month and no update on status, still saying same while calling back.
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Alexa Smith (@prettyapathetic) reported from Toronto, OntarioSwitched my cell phone service from #telus to #koodo at the end of December and yet I’m still getting #telus bills 2 months later. Not cool #telus not cool. You will be hearing from me shortly.
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Simone RC 🇺🇸🇨🇦💜 (@Simone_RC67) reported from Toronto, Ontario@AMV86941518 @FreedomMobile @TELUS You should switch...been with @freedomsupport for 7+ years and I am so happy. Was with the other 3 early on when moved from Chicago, kept my US cell at the same time cuz they were horrible. As soon as Freedom came to town, I switched!
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⚪️⚫️ (@MonicaLauriola) reported from Toronto, Ontario@PepPostorino @GrazieTotti91 @TELUS I’m going to probably call back again tomorrow to do so. I wrote everything down and was just shocked at the offers
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Rishabh Sinha (@rishabh_snh) reported from Toronto, Ontario@TELUSsupport @TELUS I am having issues with phone. My services aren’t disconnected. Can you help
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Sam Kemp-Jackson (@samkj27) reported from Toronto, Ontario@TELUSsupport @TELUS I’m not happy about my phone being suspended. I just spoke to someone via chat to reinstate and it’s not working. His name is Carlos. Please look into this ASAP and advise. #CustomerExperience
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🦝🦔 sash 🦔🦝 (@sasha_cresswell) reported from Vaughan, Ontario@pittk85 @Ptbo_Canada @TELUS According to the BOB FM Facebook, there’s an outage! 🥴
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RyanCartier (@RyanCartiers) reported from Toronto, Ontario@TELUS Why does a call to @telusmobility require specifying mobil a 2nd time? Please correct redundancy, problem identified & feedback given to #customerservice over a year ago. Listening to frontline employees pays dividends in business.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Vancouver Island Guy 🌊 (@VanIsleInvestor) reported@Zecco9999 @TELUS But 2 days for a new customer ? that can't be good @TELUSsupport
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𝗟𝗲𝗲 𝗦𝗼𝗿𝗼𝗰𝗵𝗮𝗻 (@soro77) reportedHey @Rogers figure your **** out. No internet all day...anyone know @TELUS phone number?
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Nathan Kehler (@nathan_P44) reported@Bell @Travisdhanraj This is me trying to cancel my internet. It's ******* impossible. Bell even sent a technician over to disconnect my fibre so Telus could hook up. You would think they would automatically cancel it for you
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Mark Burge (@markeburge) reportedMe: I can’t access the internet and it’s clear the modem is the issue- there have been no physical changes of where the router has been for the past five years and it’s worked fine and it stopped randomly at 9pm on a Wednesday. Telus: we’re going to waste an hour on the phone
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Holly (@Hollymcc3) reported@TELUS @TELUSsupport I had to call technical the other night because my emails were not working. The front line person I received - I don’t know what she did - but it didn’t help so tonight I went through ChatGPT and it helped me step-by-step and I fixed my own email problem!!!
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Katie Rago (@Bossmanrago) reported@TELUSsupport between July 28 and today Aug 5 l have spoke to at least 8-9 Telus agents to resolve a problem . I've had agents diarize to call me back as follow up ... nothing. Any other business working like this would be bankrupt. Telus is the worst provider choice !!!
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Rick Horn🇨🇦 (@RickHorn72) reported@Pagmenzies @CANMNT_Official @onesoccer Do you pay for the app on top of everything? I already pay Telus to watch on TV. I shouldn't have to pay to watch online as well. I appreciate the help. I hope to see the rest of the Canadian games.
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Caper04 (@Caper041) reported@TELUS @TELUSsupport maybe this is a problem??
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Reaper (@ridgereaper8U2) reported@VanIsleInvestor @TELUS Nopers. Life is good when a days wait for a service call isn’t a biggie. Just suggesting a lighter approach to existence.
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Joan (@aSpottedJoan) reportedOh for crying out loud! I only watch one channel on @TELUS Optik TV and that channel has been cutting in and out for 2 days. Can you please fix your @CTV feed? Trying to watch @YourMorning is super frustrating.