Telus Outage Report in Richmond Hill, York, Ontario
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond Hill, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (52%)
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Phone (23%)
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Wi-fi (11%)
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TV (6%)
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E-mail (4%)
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Total Blackout (4%)
Live Outage Map Near Richmond Hill, York, Ontario
The most recent Telus outage reports came from the following cities: Toronto, North York, Stouffville, Thornhill, Scarborough and Maple.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Phone | |
| Toronto |
Phone | |
| Toronto |
Internet | |
| Toronto |
Phone | |
| Toronto |
Phone | |
| Toronto |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports Near Richmond Hill, Ontario
Latest outage, problems and issue reports in Richmond Hill and nearby locations:
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⚪️⚫️
(@MonicaLauriola) reported
from
Toronto, Ontario
@PepPostorino @GrazieTotti91 @TELUS I’m going to probably call back again tomorrow to do so. I wrote everything down and was just shocked at the offers
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Shaun Guthrie 🇨🇦
(@LordGuthrie) reported
from
Toronto, Ontario
@chezz12 @SpotifyCanada @SpotifyCares Yup. I think falls into the same thing Shaw and TELUS do when they come out with promotions and you’re and existing customer
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Randall C Willis
(@createdbyrcw) reported
from
Toronto, Ontario
Given how many people I know who cancelled their Bell service, their Rogers service or their Telus service, it is surprising that I know any of this
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Alexa Smith
(@prettyapathetic) reported
from
Toronto, Ontario
Switched my cell phone service from #telus to #koodo at the end of December and yet I’m still getting #telus bills 2 months later. Not cool #telus not cool. You will be hearing from me shortly.
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Jay Yoo
(@tdotjay) reported
from
Toronto, Ontario
@TELUSBusiness @TELUSsupport been a customer since 1999. I’m very disappointed that @Telus was not able to match an offer to keep me on.
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RedPepper 🔜@AC.🌻🐶💣
(@PepperMuzz) reported
from
Vaughan, Ontario
It’s pretty bad when a major corporation like @TELUS @TELUSsupport can’t do anything for a long term Customer since 2008 - bring out a plan much less expensive then my current one and tells me I have to buy out my current contract in order to switch. Great loyalty TELUS.
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Simone RC 🇺🇸🇨🇦💜
(@Simone_RC67) reported
from
Toronto, Ontario
@AMV86941518 @FreedomMobile @TELUS You should switch...been with @freedomsupport for 7+ years and I am so happy. Was with the other 3 early on when moved from Chicago, kept my US cell at the same time cuz they were horrible. As soon as Freedom came to town, I switched!
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Sophia Cybulski
(@SophiaCybulski) reported
from
Toronto, Ontario
@TELUS thank you so much and I had no idea that I was a web client .. the same issue I have with Rogers
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Salti
(@SamySalti) reported
from
Markham, Ontario
Dear @Rogers @TELUS @Bell , You're the big three. You guys can literally be good people and provide ACTUAL Unlimited Data with absolutely no slow downs. Please make it a thing as it'd probably help everyone in Canada. You're making people pay so much for literally nothing.
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♚ TrippWithMe 🇨🇦☯
(@TrillInToronto) reported
from
Toronto, Ontario
@DanaAngeline @TELUS $160 damn you better start charging for people to watch your snaps bout 160 for what start charging them fans per text
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Kiran Varughese
(@kiranjoyv) reported
from
Vaughan, Ontario
@YRP @AMBERAlertONT You spend millions of taxpayer dollars to set up any system to help the community. Not burden it. Its also clear there was no coordination with @TELUS, @Bell, @Rogers, etc when developing the system since same message is delivered different number of times for different providers
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David Shory
(@dshory) reported
from
Toronto, Ontario
Unimpressed at the rate increase for my plan. Feels like I’m being gauged by @TELUS. I’ve been a client for over 20 years - time to switch. The gradual erosion of your customer service and increase in fees is too much to bear.
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Dennis aka dLo
(@sidetripca) reported
from
Toronto, Ontario
@SteveSpag @freedomsupport This isn’t affecting just Freedom... Telus, Rogers and Bell also impacted by the outage. Clearly something else going on.
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Jamie Fox
(@ACJamieFox) reported
from
Toronto, Ontario
@Skeeter00007 @Rogers @TELUS Greed never gives.
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YouMotorcycle
(@YouMotorcycle) reported
from
Toronto, Ontario
@darrylw71 Which is fair. But Koodo isn't a smaller company. It's owned by Telus and operates on Telus' network, so your reception would be no different on one versus the other.
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❤︎ 𝓂𝒶𝓇𝒶 𝓁𝒾𝓂𝒶 ❤︎
(@Mara__Raquel) reported
from
Toronto, Ontario
Every time I call @TELUS @TELUSsupport I always get 150% customer service. Heather was amazing this morning, she couldn’t fix the problem right away but found a solution and called me back right away. I want to thank you TELUS for 20 years of great customer service
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MermaidCindy
(@CinderellaJane7) reported
from
Aurora, Ontario
@4ParksBushcraft @BruceAlrighty45 @GOP Exactly, i submitted two reports that may have something to do with this seems Castro using Canadian phones for criminal activity I have TELUS they told me to submit the report made another report to @yrp they were so rude. Now getting a lawyer as per doctor. Abuse Victims 😔
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⚪️⚫️
(@MonicaLauriola) reported
from
Toronto, Ontario
I’ve been with @TELUS since 2011 and Virgin Mobile is prepared to offer me the same contraction for 2/3s of the price..... so much for customer service
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Tania gupta
(@taniagupta1307) reported
from
Toronto, Ontario
@koodo @TELUS is fooling people with hidden charges that you are able to see only once you check your bill and find it to be $200 $190 and when you contact customer care, they will say we understand but won't be able to provide u with clarification #koodo #TELUS #worstconnection
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KP ☀️
(@kierstynpare) reported
from
Toronto, Ontario
Telus: any phone you want for $0 down Also Telus *in the fine print*: but don’t worry, we’ll find another way to screw you over
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Tjoc&Wife
(@TjocAndWife) reported
Well @TELUS @TELUSsupport once again a no internet or tv for 4 hours pretty upset I have to miss the oilers game cause your company is ****
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Brent May
(@Beast_Keeper) reported
@theJagmeetSingh No sh*t Sherlock! You just cluing into that? Seems to me someone said that during election "Promise Week". Like normal, no one did anything. Mobile rates in Canada is one of the highest in the world, not just Telus, but the others are as bad.
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bEepBOopBEEP
(@tftowner106) reported
@TELUSsupport Telus TV+ app no longer works on my Samsung tablet. Error message "required output protections not active". Trying to watch on tablet, not casting. Android 8.1. Uninstalled and restarted but still doesn't work. Please let me know solution. Thanks.
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Jennifer Lush
(@DrJLush) reported
Second, FP colleague tells me she has tried to register for CareConnect & has spent an hour WEEKLY for the last month just trying to REGISTER, only to find out docs that don’t use Telus internet CANNOT access this service for their pts. Alberta Netcare it definitely is NOT. 2/5
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Kyle Gunderson
(@KyleGunderson) reported
Anyone have any good or bad stories with Telus or Bell? I'm thinking of switching from SaskTel because they just aren't competing with device/plan pricing anymore. (I want to support SaskTel but I can get 10x the data and a new phone for $15/month less than I'm paying now).
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H KESTEY
(@hejakestey) reported
@EveryAlbertan @trentidol @UCPCaucus Which companies survived with that 20k loan and how many inmates gained from the cerb? They did more damage than actually helped. The lockdowns destroyed the small businesses. I'm wondering which small businesses compete with telus, Amazon or others? Majority have been bought out
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J.Sanchez
(@jaysanchez04) reported
Switched to @TELUS for better customer service. I’ve called them twice and each time was on hold for over 90 minutes so I hung up. Can I please get a call back tomorrow morning @TELUSsupport this is insane.
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B-Dub
(@Bradw204) reported
@theJagmeetSingh Telus profits are less than the industry average. Their profits go to shareholders, including pension funds and individual investors. Do you want pension funds to fail? Are you against successful companies? Do you want everyone to fail? Stop being a fascist!!!
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Edmonchuk
(@Edmonchuk10) reported
@theJagmeetSingh How do you make billions but I can’t get a hold of customer service for 2 hours?? Telus is ***.
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John Rambo
(@JohnRam47213981) reported
@theJagmeetSingh Telus doesn't steal from me in taxes the way the federal government does. In fact they actually provide a service that I want unlike the horrendous healthcare system in Canada