Telus Outage Report in Richmond Hill, York, Ontario

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Richmond Hill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (48%)
• Phone (23%)
• Wi-fi (13%)
• TV (7%)
• E-mail (5%)
• Total Blackout (5%)

Live Outage Map Near Richmond Hill, Ontario

The most recent Telus outage reports came from the following cities: Toronto, Purpleville, and North York.

City	Problem Type	Report Time
Toronto	Internet	2 days ago
Toronto	Internet	6 days ago
Toronto	Phone	7 days ago
Toronto	Internet	12 days ago
Toronto	Total Blackout	14 days ago
Toronto	Internet	14 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

• 
  Shaun Guthrie 🇨🇦 (@LordGuthrie) reported 12 seconds ago from Toronto, Ontario

  @chezz12 @SpotifyCanada @SpotifyCares Yup. I think falls into the same thing Shaw and TELUS do when they come out with promotions and you’re and existing customer

• 
  ♚ TrippWithMe 🇨🇦☯ (@TrillInToronto) reported 3 minutes ago from Toronto, Ontario

  @DanaAngeline @TELUS $160 damn you better start charging for people to watch your snaps bout 160 for what start charging them fans per text

• 
  Salti (@SamySalti) reported 5 minutes ago from Markham, Ontario

  Dear @Rogers @TELUS @Bell , You're the big three. You guys can literally be good people and provide ACTUAL Unlimited Data with absolutely no slow downs. Please make it a thing as it'd probably help everyone in Canada. You're making people pay so much for literally nothing.

• 
  Jamie Fox (@ACJamieFox) reported 14 minutes ago from Toronto, Ontario

  @Skeeter00007 @Rogers @TELUS Greed never gives.

• 
  Simone RC 🇺🇸🇨🇦💜 (@Simone_RC67) reported 17 minutes ago from Toronto, Ontario

  @AMV86941518 @FreedomMobile @TELUS You should switch...been with @freedomsupport for 7+ years and I am so happy. Was with the other 3 early on when moved from Chicago, kept my US cell at the same time cuz they were horrible. As soon as Freedom came to town, I switched!

• 
  Tania gupta (@taniagupta1307) reported 19 minutes ago from Toronto, Ontario

  @koodo @TELUS is fooling people with hidden charges that you are able to see only once you check your bill and find it to be $200 $190 and when you contact customer care, they will say we understand but won't be able to provide u with clarification #koodo #TELUS #worstconnection

• 
  ⚪️⚫️ (@MonicaLauriola) reported 20 minutes ago from Toronto, Ontario

  @PepPostorino @GrazieTotti91 @TELUS I’m going to probably call back again tomorrow to do so. I wrote everything down and was just shocked at the offers

• 
  Trevon (@TrevonKwarteng1) reported 22 minutes ago from Toronto, Ontario

  nobody is there to telus like i dont have service

• 
  David Shory (@dshory) reported 23 minutes ago from Toronto, Ontario

  Unimpressed at the rate increase for my plan. Feels like I’m being gauged by @TELUS. I’ve been a client for over 20 years - time to switch. The gradual erosion of your customer service and increase in fees is too much to bear.

• 
  Willem de Ruijter (@Willem_Michael) reported 25 minutes ago from Toronto, Ontario

  I spent my #snowday speaking with @TELUSsupport service reps. In December 2017 @TELUS and other major Cell companies matched the @FreedomMobile #10GB plans. 14 months pass they raise the fee $10. The price we pay for #Cellphone service in #Canada is ridiculous. @CRTCeng

• 
  Alexa Smith (@prettyapathetic) reported 28 minutes ago from Toronto, Ontario

  Switched my cell phone service from #telus to #koodo at the end of December and yet I’m still getting #telus bills 2 months later. Not cool #telus not cool. You will be hearing from me shortly.

• 
  ⚪️⚫️ (@MonicaLauriola) reported 30 minutes ago from Toronto, Ontario

  I’ve been with @TELUS since 2011 and Virgin Mobile is prepared to offer me the same contraction for 2/3s of the price..... so much for customer service

• 
  MermaidCindy (@CinderellaJane7) reported 31 minutes ago from Aurora, Ontario

  @4ParksBushcraft @BruceAlrighty45 @GOP Exactly, i submitted two reports that may have something to do with this seems Castro using Canadian phones for criminal activity I have TELUS they told me to submit the report made another report to @yrp they were so rude. Now getting a lawyer as per doctor. Abuse Victims 😔

• 
  Randall C Willis (@createdbyrcw) reported 36 minutes ago from Toronto, Ontario

  Given how many people I know who cancelled their Bell service, their Rogers service or their Telus service, it is surprising that I know any of this

• 
  Sophia Cybulski (@SophiaCybulski) reported 36 minutes ago from Toronto, Ontario

  @TELUS thank you so much and I had no idea that I was a web client .. the same issue I have with Rogers

• 
  Dennis aka dLo (@sidetripca) reported 40 minutes ago from Toronto, Ontario

  @SteveSpag @freedomsupport This isn’t affecting just Freedom... Telus, Rogers and Bell also impacted by the outage. Clearly something else going on.

• 
  RedPepper 🔜@AC.🌻🐶💣 (@PepperMuzz) reported 47 minutes ago from Vaughan, Ontario

  It’s pretty bad when a major corporation like @TELUS @TELUSsupport can’t do anything for a long term Customer since 2008 - bring out a plan much less expensive then my current one and tells me I have to buy out my current contract in order to switch. Great loyalty TELUS.

• 
  Kiran Varughese (@kiranjoyv) reported 52 minutes ago from Vaughan, Ontario

  @YRP @AMBERAlertONT You spend millions of taxpayer dollars to set up any system to help the community. Not burden it. Its also clear there was no coordination with @TELUS, @Bell, @Rogers, etc when developing the system since same message is delivered different number of times for different providers

• 
  YouMotorcycle (@YouMotorcycle) reported 52 minutes ago from Toronto, Ontario

  @darrylw71 Which is fair. But Koodo isn't a smaller company. It's owned by Telus and operates on Telus' network, so your reception would be no different on one versus the other.

• 
  Jay Yoo (@tdotjay) reported 58 minutes ago from Toronto, Ontario

  @TELUSBusiness @TELUSsupport been a customer since 1999. I’m very disappointed that @Telus was not able to match an offer to keep me on.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Megan (@fbg83) reported 7 minutes ago

  I never thought I'd have regrets switching to bell from telus 😬😳. I'm hating bell.

• 
  Michael Lee-Murphy (@mickleemurph) reported 8 minutes ago

  In the afternoon, @Iristel argued that Telus are trying to engage in a "treasure-hunt" for errors in ISED's decision to approve Quebecor for set-aside spectrum.

• 
  Babz 🇨🇦 (@Roligueno1) reported 8 minutes ago

  @TELUS Don't you think there's already enough garbage in the atmosphere causing cancer?

• 
  W L-Mo (@WillMorr1) reported 11 minutes ago from Transcona, Manitoba

  @Shawhelp Somehow you have ported my brother's home Shaw phone to someone on Telus in error or someone stole it. How does this even happen and why would you think that he is responsible to fix it?

• 
  ben kinsella (@BennyKinsella) reported 15 minutes ago

  @TELUSsupport how do I get Telus to stop calling me 5 times a day? I have no interest in speaking to anyone from Telus. Should I just cancel my internet to get them to stop?

• 
  RubesAwake (Robin) (@AwakeRubes) reported 17 minutes ago

  Huawei has already installed 5G equipment in Telus cell towers across Canada. Employment and Social Development Canada made Telus sign a non-disclosure agreement regarding the extent of existing Huawei 5G network operations in Canada.

• 
  Eddy Elmer 🏳️‍🌈 (@Eddy_Elmer) reported 21 minutes ago

  @Endeavourist @sarahkirby_yung Has some redeeming features, but not enough, I think, to make up for the terrible massing. I'm looking at the whole, rather than the parts. The parts look nice, but the whole doesn't. This will join the other architectural weirdness on Georgia: Telus Garden, Post, Deloitte Summit

• 
  Sarah (@sarlobro) reported 24 minutes ago

  Hey @TELUS any word on when cell service will be restored in #Lytton? @deed5

• 
  Dania 🏴 (@afatmeow) reported 30 minutes ago

  Also, they actually list down the pricing for each materials used AND total amount. Very telus so boleh la potential customer budget2. One day nanti for me.

• 
  Brian (@BCBoisvert) reported 34 minutes ago

  The worst part of #telus tv is the cable box. Not being able to only show the channels you get vs showing all channels. I hate it so much.