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Telus outages and service status in Richmond Hill, Ontario

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Full Outage Map
  • Telus generated 1 outage signal in the last 24 hours around Richmond Hill, including 1 direct report.
  • The most common problems reported in this area mention Internet, Phone, and Wi-fi.
  • The most recent signal from this area was received Jul 31, 4:31 PM EDT.
  • 50% Internet (50%)
  • 33% Phone (33%)
  • 17% Wi-fi (17%)

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Richmond Hill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Richmond Hill, Ontario

The most recent Telus outage reports came from the following cities: Toronto, Markham, and York.

CityProblem TypeReport Time
Toronto Internet 11 hours ago
Toronto Wi-fi 15 days ago
Markham Phone 23 days ago
Toronto Internet 29 days ago
Toronto Internet 29 days ago
York Phone 30 days ago

Nearby cities with recent reports

Toronto

1 recent signals

11 hours ago

Community Discussion

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Telus Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

  • SophiaCybulski
    Sophia Cybulski (@SophiaCybulski) reported from Toronto, Ontario

    @adams6110 Something is still going to you However once on twitter you tried to connect me to Rogers always tried to help me with this connectivity. So did Virgin and Telus

  • loganryan44
    RG for Life (@loganryan44) reported from Toronto, Ontario

    I understand that companies sell information to third parties but come on @telus, no one has my son’s phone number that he should be getting texts to a local dentist we’ve never gone to asking us to return

  • createdbyrcw
    Randall C Willis (@createdbyrcw) reported from Toronto, Ontario

    Given how many people I know who cancelled their Bell service, their Rogers service or their Telus service, it is surprising that I know any of this

  • dshory
    David Shory (@dshory) reported from Toronto, Ontario

    Unimpressed at the rate increase for my plan. Feels like I’m being gauged by @TELUS. I’ve been a client for over 20 years - time to switch. The gradual erosion of your customer service and increase in fees is too much to bear.

  • CinderellaJane7
    MermaidCindy (@CinderellaJane7) reported from Aurora, Ontario

    @4ParksBushcraft @BruceAlrighty45 @GOP Exactly, i submitted two reports that may have something to do with this seems Castro using Canadian phones for criminal activity I have TELUS they told me to submit the report made another report to @yrp they were so rude. Now getting a lawyer as per doctor. Abuse Victims 😔

  • nonaammees
    nonaammees (@nonaammees) reported from Toronto, Ontario

    @TELUS I've been waiting 4 hours now for a text message to port my phone now I'm in linbo between both phones and support is closed.. what kind of nonsense is this? @TELUSsupport

  • Blooberboy
    Dante Haversham (@Blooberboy) reported from Toronto, Ontario

    @TELUS I signed up for @TELUS a week ago. My first bill is due in 3 days already. I haven’t even received my SIM card yet and @TELUSsupport expects me to pay for 10 days of service. Is this a Scam or a service?

  • myonlinelifenow
    Lanrick Bennett Jr. (@myonlinelifenow) reported from Toronto, Ontario

    👇🏾#InThisTogether @RogersHelps @bell @TELUS Lets follow in @johnkrasinski and @ATT’s footsteps to support #HeathCareHeroes Adding @VancityReynolds because, well why not #COVID2019

  • sheldonbk
    Sheldon Kerzner (@sheldonbk) reported from Toronto, Ontario

    @Ani1u7 @Rogers @Bell @TELUS I have a sharing plan that's grandfathered so extra lines are cheap. We never go over 10GB combined but I like the cushion. I always bought phones outright but not last time and now flagships are crazy$. Approx $100/mo w/add ons (voice to text vcmail, etc).

  • lauramcgrathh
    Laura McGrath (@lauramcgrathh) reported from Toronto, Ontario

    @TELUS you are a joke. The worst customer service I’ve ever had in my life.... and that’s saying something.

  • ryanali23
    Ryan Ali (@ryanali23) reported from Toronto, Ontario

    @TELUS @TELUSBusiness your customer service agents have become an absolute joke. Putting me on hold without notice, singing on the call, trying to prolong the call for no reason. Do better.

  • RebecaMacKinnon
    Spooky Beca (@RebecaMacKinnon) reported from Toronto, Ontario

    @TTChelps @DemandAccess hey @TELUSsupport @TELUS please consider finally letting your customers access phone network coverage in the TTC tunnels, if an emergency were to happen i would want to be able to contact family and us not having that option is sad and disappointing 😬

  • TrillInToronto
    ♚ TrippWithMe 🇨🇦☯ (@TrillInToronto) reported from Toronto, Ontario

    @DanaAngeline @TELUS $160 damn you better start charging for people to watch your snaps bout 160 for what start charging them fans per text

  • bakerofbytes
    Ryan Baldwin (@bakerofbytes) reported from Toronto, Ontario

    After updating to iOS 15.X my iPhone can barely use LTE. It takes several minutes to load a web page, if it loads at all. Im on iOS 15.1 on the @TELUS network. Anybody else experience this? It’s been like this for a week and no solution seems to work.

  • sarkisTO
    Sarkis 🇦🇲•🇨🇦 (@sarkisTO) reported from Toronto, Ontario

    My service with @TELUS has gotten so bad that I can’t even contact @TELUSsupport to let them know because my phone line keeps dropping. No I don’t live in Pickle Lake, I live in Toronto…

  • mgamble
    Matthew Gamble (@mgamble) reported from Toronto, Ontario

    @AlexanderDKB @peternowak 💯 percent agree. Telus admitted as much in their testimony- the competition isn’t in the RAN, it’s in the core. The network core and the functionality it provides is where an MVNO thrives or dies.

  • Peter_Muscat
    Peter Muscat (@Peter_Muscat) reported from Toronto, Ontario

    Also seeing tweets from people as far away as #Winnipeg saying they have no #Telus service either. #Telusdown

  • prettyapathetic
    Alexa Smith (@prettyapathetic) reported from Toronto, Ontario

    Switched my cell phone service from #telus to #koodo at the end of December and yet I’m still getting #telus bills 2 months later. Not cool #telus not cool. You will be hearing from me shortly.

  • PepperMuzz
    RedPepper 🔜@AC.🌻🐶💣 (@PepperMuzz) reported from Vaughan, Ontario

    It’s pretty bad when a major corporation like @TELUS @TELUSsupport can’t do anything for a long term Customer since 2008 - bring out a plan much less expensive then my current one and tells me I have to buy out my current contract in order to switch. Great loyalty TELUS.

  • GSawision
    George Sawision me. (master electrician) (@GSawision) reported from Toronto, Ontario

    @nspector4 Time to shut down Telus before it gets Canada shut!

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • rodice11
    Jay A (@rodice11) reported

    @EPCOR @TELUSsupport Service out due to lightning strike. All telus land services and epcor power services are out. 130 Ave and 127 street, west side.

  • sukekhosa
    suke (@sukekhosa) reported

    @mikey_rakkar @TELUS Terrible, getting calls from agents in India who don’t even speak proper English.

  • JB969918124076
    JB (@JB969918124076) reported

    @TELUSsupport And now Telus has again shut down my business account without any approval. The account is in good standing. Even better, no one at Telus can address a business line outage on the weekend.

  • Sharisraven
    Raven (@Sharisraven) reported

    @telus you sent a new phone with nothing but debt collectors calling from previous owner. Wtf!

  • rangerbob94
    Resplendent Beetle (@rangerbob94) reported

    @OilersMcDrai We have a weird situation where we only get Telus in one room with the good TV so I like the novelty of watching hockey in the kitchen while I cook/clean but that's a crap TV lol so its subpar but that's a me thing. It's great when I watch in the basement.

  • TheBrockLarsen
    BrockLarsen (@TheBrockLarsen) reported

    @TELUS is absolutely ridiculous. This bring it back “thing” is absolutely horse ****

  • AaronYVR
    Aaron 🇺🇦 🇨🇦🇲🇽 (@AaronYVR) reported

    @FanMontanaro It's worse. I pay for OneSoccer in my Telus subscription, and they didn't have the game. And even tough I've already paid thru Telus, I need a separate login and subscription on their website.

  • ridgereaper8U2
    Reaper (@ridgereaper8U2) reported

    @VanIsleInvestor @TELUS Nopers. Life is good when a days wait for a service call isn’t a biggie. Just suggesting a lighter approach to existence.

  • soro77
    𝗟𝗲𝗲 𝗦𝗼𝗿𝗼𝗰𝗵𝗮𝗻 (@soro77) reported

    Hey @Rogers figure your **** out. No internet all day...anyone know @TELUS phone number?

  • MayneOnMars
    trade•ish. (@MayneOnMars) reported

    accidentally paid my phone bill twice. 🙄 watch TELUS act like they’re processing a mortgage application just to give me my own money back. I’m already dreading tomorrow’s customer care call.