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Telus outages and service status in Richmond Hill, Ontario

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Full Outage Map
  • Telus generated 0 outage signals in the last 24 hours around Richmond Hill, including 0 direct reports.
  • The most common problems reported in this area mention Phone, Internet, and Total Blackout.
  • The most recent signal from this area was received Jun 2, 11:56 AM EDT.
  • 36% Phone (36%)
  • 27% Internet (27%)
  • 18% Total Blackout (18%)
  • 9% E-mail (9%)
  • 9% Wi-fi (9%)

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Richmond Hill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Richmond Hill, Ontario

The most recent Telus outage reports came from the following cities: Toronto, York, Richmond Hill, and Scarborough.

CityProblem TypeReport Time
Toronto Internet 5 days ago
Toronto Phone 8 days ago
Toronto Total Blackout 10 days ago
Toronto E-mail 12 days ago
Toronto Internet 12 days ago
Toronto Internet 13 days ago

Nearby cities with recent reports

Toronto

1 recent signals

5 days ago

Community Discussion

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Telus Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

  • Miss_Angel_Baby
    Starbucks Bae (@Miss_Angel_Baby) reported from Toronto, Ontario

    Not @TELUS Refusing To Help Me With An Upgrade On My Plan...

  • AlsoKnownAs_AA
    Algis Akstinas (@AlsoKnownAs_AA) reported from Toronto, Ontario

    @Mark_Goldberg @TELUS Question: How many of TELUS+Bell shared network cell towers are fiber connected? 96%? More?

  • StephenPunwasi
    Stephen Punwasi 🌋 🚀 (@StephenPunwasi) reported from Toronto, Ontario

    @robnicholsontor Classification is an oligopoly at a high level, but the pressures are monopolistic when they can fail and take out the whole banking system. Bell and Telus were fine, but just a Rogers failure was able to grind the country to a halt.

  • RebecaMacKinnon
    Spooky Beca (@RebecaMacKinnon) reported from Toronto, Ontario

    @TTChelps @DemandAccess hey @TELUSsupport @TELUS please consider finally letting your customers access phone network coverage in the TTC tunnels, if an emergency were to happen i would want to be able to contact family and us not having that option is sad and disappointing 😬

  • sidetripca
    Dennis aka dLo (@sidetripca) reported from Toronto, Ontario

    @SteveSpag @freedomsupport This isn’t affecting just Freedom... Telus, Rogers and Bell also impacted by the outage. Clearly something else going on.

  • createdbyrcw
    Randall C Willis (@createdbyrcw) reported from Toronto, Ontario

    Given how many people I know who cancelled their Bell service, their Rogers service or their Telus service, it is surprising that I know any of this

  • rishabh_snh
    Rishabh Sinha (@rishabh_snh) reported from Toronto, Ontario

    @TELUSsupport @TELUS I am having issues with phone. My services aren’t disconnected. Can you help

  • SophiaCybulski
    Sophia Cybulski (@SophiaCybulski) reported from Toronto, Ontario

    @TELUS thank you so much and I had no idea that I was a web client .. the same issue I have with Rogers

  • jim_thepatriot
    Jim "The Canadian Patriot" (@jim_thepatriot) reported from Toronto, Ontario

    @1stJohnDagenais @BrianeveraertP1 Telecommunications services like Bell and Telus. Bank like TD outsourcing IT support is problematic for protecting Personal Information and electronic Data

  • Elise_ekd
    Elise Davis (she/her) 🇨🇦 (@Elise_ekd) reported from Toronto, Ontario

    @Noellenarwhal @fordnation @SylviaJonesMPP Tonight I contacted Telus private telemedicine. I’ve been a member since they started. 7+ years ago. There was a 2 to 3 hour wait. Normal wait time has never been more than 30 minutes. This is the goal, for private healthcare to proliferate.

  • ryanali23
    Ryan Ali (@ryanali23) reported from Toronto, Ontario

    @TELUS @TELUSBusiness your customer service agents have become an absolute joke. Putting me on hold without notice, singing on the call, trying to prolong the call for no reason. Do better.

  • 369ix
    Madushan 🥭goda Jegatheeswaran ☸️🇨🇦 (M.A.J) (@369ix) reported from Toronto, Ontario

    @ZAKtalksTECH Yes. I have tested this with a Google Pixel 5 and iPhone 12 Pro. Both didn't any issue with 5G connectivity. Also Telus investigated confirmed that I have 5G and i shouldn't have this 5G connectivity issues. The adviced me to replace the phone.

  • TrillInToronto
    ♚ TrippWithMe 🇨🇦☯ (@TrillInToronto) reported from Toronto, Ontario

    @DanaAngeline @TELUS $160 damn you better start charging for people to watch your snaps bout 160 for what start charging them fans per text

  • Innanenights
    Shane (@Innanenights) reported from Toronto, Ontario

    Still having a horrid time with my data services. My connection times out, or takes forever to load. Same with other Telus customers around me. What’s happening @TELUSsupport ?

  • ugwumCee
    - (@ugwumCee) reported from Toronto, Ontario

    Every time I get my phone bill, there's a little surprise. I'm tired bruh. Should've Kuku gone to Telus and not have to worry about this shit.

  • nabil01717
    Nabil Khandaker 🇧🇩🇨🇦 (@nabil01717) reported from Toronto, Ontario

    Just spoke with my bank. Seems like a lot of people have already reported similar issues. I am wondering how many people are impacted and how much extra money @TELUS took without authorization. Submitted a dispute with my bank.

  • sesquiotic
    James Harbeck, still here (@sesquiotic) reported from Toronto, Ontario

    Fun day. I find out that @chaptersindigo hasn’t delivered an e-gift card I paid for and they said they had sent, but just as I’m trying to contact customer service my @Bell home service abruptly craps out. (I’m using my Telus mobile phone to tweet.)

  • queensantos1984
    🖤Rachel Santos🖤 (@queensantos1984) reported from Toronto, Ontario

    @TELUSsupport is there an issue because I can't receive texts from boyfriend who Is with Rogers. His best friend is with telus and they can text no problem. This is annoying.

  • ttctaker
    Carol Brooks (@ttctaker) reported from Toronto, Ontario

    @gordperks People are waiting hours to talk to a human being! Most seniors are not computer savvy and or english isn't their first language. Telus is going to fix this?? I think not...press 1 if you think this sucks. Press 2 to get to 1.

  • Willem_Michael
    Willem de Ruijter (@Willem_Michael) reported from Toronto, Ontario

    I spent my #snowday speaking with @TELUSsupport service reps. In December 2017 @TELUS and other major Cell companies matched the @FreedomMobile #10GB plans. 14 months pass they raise the fee $10. The price we pay for #Cellphone service in #Canada is ridiculous. @CRTCeng

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Marquis86069666
    Marqee (@Marquis86069666) reported

    @R21289Jeff GOD bless those people. We need all our nature. I know every ft of the roads. I spent 30years building Telus Cell sites. PG was small on first sites all microwave now on fiber. In 800kms in the worst conditins I never hit ananimal thak god.

  • bmartelag
    Beth Martel FM Agronomy🏴󠁧󠁢󠁷󠁬󠁳󠁿🇨🇦🌾 (@bmartelag) reported

    @field2fieldag @Bell_MTSHelps @Bell_MTS Maybe its your sign to to get off your phone 🤷 also Telus sucks there to always has!

  • Mesmer1712628
    Mesmer (@Mesmer1712628) reported

    @JustineBateman In Canada, this was happening under the guise of Telus, a genuine and large telecom. My provider offered a service where someone not in my contacts calling me for the first time would have to "press 1." I set it up it, it took one minute The calls disappeared immediately.

  • Zecco9999
    TIPOE (@Zecco9999) reported

    @VanIsleInvestor Disagree, Telus service has deteriorated materially. People are actually going back to Shaw(ROGERS) in my neck of the woods.Their most impressive stat is they sponsor the WHITECAPS!

  • yemitula
    Yemi the Addicted Programmer 🇳🇬 & 🇨🇦 (@yemitula) reported

    @Highteaspeaks @Bell Never use the top tier provider unless they're giving you some sort of sweet deal. Use second tier Rogers? Use Fido. Bell? Use Virgin Telus? Koodo Same network, lower rates

  • ScruffyNSmooth
    Bald Guy (@ScruffyNSmooth) reported

    @TELUSsupport, I can't believe the issues. Telus Fibre operates at 25-50% baseline speeds, Technicians DO NOT show up, and support is nonexistent. I have paid for over 2 years for a premium service and have received TERRIBLE service from tech support, and internet speeds.

  • lakecitygirl
    The Original What's Going On (@lakecitygirl) reported

    @FixitCanada @5dme81 Probably really for an AI centre. For some reason Telus never has to really pay for anything.

  • BcMeggster
    Meggster 🇨🇦 (@BcMeggster) reported

    @VanCityVice You think our Hyro bills will be going down once Telus sucks the life out of it for an A.I. data center. They announced stupidity. We don't nee China's system at all.

  • AlexSte49374492
    Alex Stevens (@AlexSte49374492) reported

    @privacylawyer Where's Bell, Rogers, Telus, Eastlink and all the other internet service providers? Have any of them even said a peep?

  • muffins135
    Michele (@muffins135) reported

    @TELUSsupport Telus should really be giving customers a credit on their bill as the customer had to install the new digital boxes. That was a service that a technician used to do. Plus, I now have to get these boxes to Canada Post. $50 credit would be great. Thanks.