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Telus outages and service status in Richmond Hill, Ontario

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Full Outage Map
  • Telus generated 0 outage signals in the last 24 hours around Richmond Hill, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and Total Blackout.
  • 43% Internet (43%)
  • 43% Phone (43%)
  • 14% Total Blackout (14%)

The latest reports from users having issues in Richmond Hill come from postal codes L4C .

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Richmond Hill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Richmond Hill, Ontario

The most recent Telus outage reports came from the following cities: Toronto, Richmond Hill, and Scarborough.

CityProblem TypeReport Time
Toronto Phone 22 days ago
Toronto Internet 22 days ago
Richmond Hill Phone 23 days ago
Toronto Internet 27 days ago
Toronto Phone 27 days ago
Toronto Total Blackout 27 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

  • bakerofbytes
    Ryan Baldwin (@bakerofbytes) reported from Toronto, Ontario

    After updating to iOS 15.X my iPhone can barely use LTE. It takes several minutes to load a web page, if it loads at all. Im on iOS 15.1 on the @TELUS network. Anybody else experience this? It’s been like this for a week and no solution seems to work.

  • sasha_cresswell
    🦝🦔 sash 🦔🦝 (@sasha_cresswell) reported from Vaughan, Ontario

    @pittk85 @Ptbo_Canada @TELUS According to the BOB FM Facebook, there’s an outage! 🥴

  • OtarineMusic
    otty (@OtarineMusic) reported from Toronto, Ontario

    @lav_sunrise Yeah it seriously sucks. Even if you go third party (I’m with Teksavvy for internet) the service is still distributed by Rogers/Bell/Telus/Shaw.

  • taniagupta1307
    Tania gupta (@taniagupta1307) reported from Toronto, Ontario

    @koodo @TELUS is fooling people with hidden charges that you are able to see only once you check your bill and find it to be $200 $190 and when you contact customer care, they will say we understand but won't be able to provide u with clarification #koodo #TELUS #worstconnection

  • tanvir_z64
    Tanvir64🇧🇩 (@tanvir_z64) reported from Toronto, Ontario

    @TELUSsupport I have also been on hold for over 35 min because customer service transferred me to another department is this how customer service is for TELUS

  • Innanenights
    Shane (@Innanenights) reported from Toronto, Ontario

    Still having a horrid time with my data services. My connection times out, or takes forever to load. Same with other Telus customers around me. What’s happening @TELUSsupport ?

  • KenEngelhart
    Ken Engelhart (@KenEngelhart) reported from Toronto, Ontario

    @gregobr @CarttCa Or, put differently, he doesn’t know what he is talking about on telecom and no one in his campaign has spent 30 minutes researching the topic. Btw I totally support removing the remaining restrictions and letting foreign companies buy Bell, TELUS and Rogers.

  • TanashaNality
    miss mamas (@TanashaNality) reported from Toronto, Ontario

    I pay my iPhone messenger app dussssst. Those notifications are teewww alarming and plentiful. Every day 100 unread messages but it’s just pure access codes, Telus offers and people I’ve let down. WhatsApp is the life for me

  • sheldonbk
    Sheldon Kerzner (@sheldonbk) reported from Toronto, Ontario

    @Ani1u7 @TELUSsupport For sure Telus is wrong.. Turning off Wi-Fi turns the feature off because it's something that has to be supported by the cellular network. I don't know what OS he was running. He's our IT consultant so he may be on a beta or something

  • PepperMuzz
    RedPepper 🔜@AC.🌻🐶💣 (@PepperMuzz) reported from Vaughan, Ontario

    It’s pretty bad when a major corporation like @TELUS @TELUSsupport can’t do anything for a long term Customer since 2008 - bring out a plan much less expensive then my current one and tells me I have to buy out my current contract in order to switch. Great loyalty TELUS.

  • Willem_Michael
    Willem de Ruijter (@Willem_Michael) reported from Toronto, Ontario

    I spent my #snowday speaking with @TELUSsupport service reps. In December 2017 @TELUS and other major Cell companies matched the @FreedomMobile #10GB plans. 14 months pass they raise the fee $10. The price we pay for #Cellphone service in #Canada is ridiculous. @CRTCeng

  • kiranjoyv
    Kiran Varughese (@kiranjoyv) reported from Vaughan, Ontario

    @YRP @AMBERAlertONT You spend millions of taxpayer dollars to set up any system to help the community. Not burden it. Its also clear there was no coordination with @TELUS, @Bell, @Rogers, etc when developing the system since same message is delivered different number of times for different providers

  • sfergs_
    Sharlene🌱🍄🌷🌻 (@sfergs_) reported from Markham, Ontario

    I’m with Telus but we have Rogers wifi, is the wifi apart of the outage too?

  • ryanali23
    Ryan Ali (@ryanali23) reported from Toronto, Ontario

    @TELUS @TELUSBusiness your customer service agents have become an absolute joke. Putting me on hold without notice, singing on the call, trying to prolong the call for no reason. Do better.

  • TheLifeOfNadia
    Nadia (@TheLifeOfNadia) reported from Toronto, Ontario

    @ImransLegalMind @TELUS It’s working for me now. Was a 5 minute gap of no service and I spazzed. Haha

  • sarkisTO
    Sarkis 🇦🇲•🇨🇦 (@sarkisTO) reported from Toronto, Ontario

    My service with @TELUS has gotten so bad that I can’t even contact @TELUSsupport to let them know because my phone line keeps dropping. No I don’t live in Pickle Lake, I live in Toronto…

  • lilithebowman
    Lilithe 🐰 💉💉💉🤒 (𝓢𝓸𝓯𝓽𝓷𝓮𝓼𝓼 Guaranteed) (@lilithebowman) reported from Toronto, Ontario

    I didn't take a picture, as I was in the weird Telus health website at the time & didn't want to crash it. Saw a tiny black mouse just come right up to me on the sidewalk. I stopped there and talked to my endo. It lies down and closes its eyes. ToT I think it ate poison/sumn.

  • RebecaMacKinnon
    Spooky Beca (@RebecaMacKinnon) reported from Toronto, Ontario

    @TTChelps @DemandAccess hey @TELUSsupport @TELUS please consider finally letting your customers access phone network coverage in the TTC tunnels, if an emergency were to happen i would want to be able to contact family and us not having that option is sad and disappointing 😬

  • GarrickTheDJ
    Garrick The DJ (@GarrickTheDJ) reported from Toronto, Ontario

    I can text msg my girlfriend, but when I call her, it goes right to voice mail. Called her twice, same thing happens. Remembering why I never bundled with “Rogers”. Fine with just TV. Content with @TELUS/ @TELUSsupport #rogersoutage #toronto #rogersdown

  • glamourgirlca
    Susan (@glamourgirlca) reported from Vaughan, Ontario

    Tongues companies will take advantage of their customers. Come on @TELUS treat your customers with a modicum of respect. Then they go to a paperless bill, without making their customers aware. Roll over the data, #Telus stop cheating your loyal customers!

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • NathanBlades3
    Nathan Blades (@NathanBlades3) reported

    @DarlaTheDarling @SatireSquadHQ @MarkJCarney Remember when Telus fierd all their customer service ppl? That's when I personally stopped doing business with them

  • PaulyTremonte
    Dr. Pauly Tremonte (@PaulyTremonte) reported

    @atelicinvest @tunguz Do you realize Telus already operates another data centers right down the road?

  • cryptoiadecode
    Crypto IA Décodé (@cryptoiadecode) reported

    @McnallieM @TELUS Let's build @TELUS. One postal code per century. The growth never stops.

  • GianniDAngeloww
    Gianni (@GianniDAngeloww) reported

    @SERobinsonJr Is this a joke post? What kind of idiot would saddle themselves with $70+ tax internet for a $120 one-time saving when many providers, including Telus, are cheaper?

  • collectibledad
    Mr Perfect (@collectibledad) reported

    @dewolfe001 @TELUS @telusmobility Crazy, I recently had the same experience! Cancelled business lines last August, kept billing me, totalling over $3500. Had to fight for a month to get it back. Also told me I owed $900 for my iPhone still, it was half that. Terrible company. Switched to Rogers, half the price, better service.

  • PaulyTremonte
    Dr. Pauly Tremonte (@PaulyTremonte) reported

    @garyfung @tunguz You realize Telus has had another data center down the road for 15+ yrs? No one ******* about it nor even realizes its there. Your fear is irrational

  • DukeMarcude
    Marc Udeschini (@DukeMarcude) reported

    @MarkJCarney @TheStalwart Steel or "steal"? Didn't Telus and Carney just grab 300M for work never delivered?

  • shelery1
    shell (@shelery1) reported

    @MommaHood2 @TELUS Telus is garbage! Spent 6 hours speaking to agents in Philippines , Guatemala & india of course! I **** you not! Problem never resolved!

  • TannisBell1
    TannisBell🦋 (@TannisBell1) reported

    @TheJen73 @ABDanielleSmith @kevinolearytv This is a hostile invasion. People do not want this **** in 🇨🇦. Telus is developing two massive AI data centres in Vancouver, spanning a combined footprint of roughly 477,000 square feet and utilizing over 126 megawatts of power.

  • WFailedsur18617
    Cobra Flow (@WFailedsur18617) reported

    @BlondeBigot11 @TELUS I never open the door for them. They could be holding a giant cheque and I still wouldn't