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Telus outages and service status in Richmond Hill, Ontario

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Full Outage Map
  • Telus generated 0 outage signals in the last 24 hours around Richmond Hill, including 0 direct reports.
  • The most common problems reported in this area mention Phone, Internet, and Total Blackout.
  • 50% Phone (50%)
  • 38% Internet (38%)
  • 13% Total Blackout (13%)

The latest reports from users having issues in Richmond Hill come from postal codes L4E and L4C .

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Richmond Hill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Richmond Hill, Ontario

The most recent Telus outage reports came from the following cities: Toronto, Richmond Hill, and Scarborough.

CityProblem TypeReport Time
Toronto Phone 17 days ago
Toronto Internet 17 days ago
Richmond Hill Phone 19 days ago
Toronto Internet 22 days ago
Toronto Phone 22 days ago
Toronto Total Blackout 22 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

  • JoePizzoferrato
    Joe Pizzoferrato (@JoePizzoferrato) reported from Toronto, Ontario

    @TELUS I placed an online order for a small business mobility plan 5 days ago and I am now trying to get status(via web and phone chat) and it is so frustrating as agents keep transferring me to different departments. Even though I have a confirmation of my order no one can help!

  • YouMotorcycle
    YouMotorcycle (@YouMotorcycle) reported from Toronto, Ontario

    @darrylw71 Which is fair. But Koodo isn't a smaller company. It's owned by Telus and operates on Telus' network, so your reception would be no different on one versus the other.

  • shaghayegh755
    Sherry Rezaie, MD (@shaghayegh755) reported from Toronto, Ontario

    @TELUS I have been trying to get a hold of someone in your sales team by multiple emails and phone for the past 5 days for a time sensitive PS suite EMR matter and no one responded yet !! This is truly a terrible service 👎

  • 369ix
    Madushan 🥭goda Jegatheeswaran ☸️🇨🇦 (M.A.J) (@369ix) reported from Toronto, Ontario

    @ZAKtalksTECH Yes. I have tested this with a Google Pixel 5 and iPhone 12 Pro. Both didn't any issue with 5G connectivity. Also Telus investigated confirmed that I have 5G and i shouldn't have this 5G connectivity issues. The adviced me to replace the phone.

  • TanashaNality
    miss mamas (@TanashaNality) reported from Toronto, Ontario

    I pay my iPhone messenger app dussssst. Those notifications are teewww alarming and plentiful. Every day 100 unread messages but it’s just pure access codes, Telus offers and people I’ve let down. WhatsApp is the life for me

  • kevineproulx
    Kevin Edward Proulx (@kevineproulx) reported from Toronto, Ontario

    @FemiNelson1 @Bell I managed to get through around 8am but call-taker said his board went from nice quiet start of his shift with zero callers to almost five-thousand in pending in span of ten minutes. Sounds like Canada-wide Bell service outage. Glad my mobile phone is with Telus!

  • BoomDiggyBang
    Rich Gomes (@BoomDiggyBang) reported from Toronto, Ontario

    @TELUS 2007-2019 "No problem we can certainly collapse any calls or texts to the US you made a few hours prior to entering the US and adding the $7 package. 2020 "Hi Rich! Why don't you go kill yourself! Up yours!!" #telusyouvechanged

  • GarrickTheDJ
    Garrick The DJ (@GarrickTheDJ) reported from Toronto, Ontario

    I can text msg my girlfriend, but when I call her, it goes right to voice mail. Called her twice, same thing happens. Remembering why I never bundled with “Rogers”. Fine with just TV. Content with @TELUS/ @TELUSsupport #rogersoutage #toronto #rogersdown

  • johnndavis
    John N. Davis (@johnndavis) reported from Toronto, Ontario

    20200213: James McLeod : Telus to launch 5G network with Huawei by the end of 2020

  • queensantos1984
    🖤Rachel Santos🖤 (@queensantos1984) reported from Toronto, Ontario

    @TELUSsupport is there an issue because I can't receive texts from boyfriend who Is with Rogers. His best friend is with telus and they can text no problem. This is annoying.

  • AIexArteaga
    eRa Alex (@AIexArteaga) reported from Toronto, Ontario

    On god if you’re Canadian stay away from @RogersHelps. Go to Telus or Bell Every other provider is better, TRUST ME. By far the worst cellular provider

  • sidetripca
    Dennis aka dLo (@sidetripca) reported from Toronto, Ontario

    @SteveSpag @freedomsupport This isn’t affecting just Freedom... Telus, Rogers and Bell also impacted by the outage. Clearly something else going on.

  • jmwensley
    Matthew (@jmwensley) reported from Toronto, Ontario

    Everyone needs to understand what a terrible decision this is @TELUS is putting profit ahead of national security. I hope customers leave. @jkenney

  • Miss_Angel_Baby
    Starbucks Bae (@Miss_Angel_Baby) reported from Toronto, Ontario

    Not @TELUS Refusing To Help Me With An Upgrade On My Plan...

  • sarkisTO
    Sarkis 🇦🇲•🇨🇦 (@sarkisTO) reported from Toronto, Ontario

    UPDATE: @TELUS’s, @TELUSsupport page is just as bad as their phone service — not a single ‘connection’

  • tanvir_z64
    Tanvir64🇧🇩 (@tanvir_z64) reported from Toronto, Ontario

    @TELUSsupport I have also been on hold for over 35 min because customer service transferred me to another department is this how customer service is for TELUS

  • DjMalik8013
    DjMalik (@DjMalik8013) reported from Toronto, Ontario

    @TELUS @TELUSsupport why is there no service in Toronto ON? Outages are unacceptable considering the premium you charge for your services.

  • Vipin39027196
    Vipin (@Vipin39027196) reported from Toronto, Ontario

    @SamsungCanada @TELUS All lie about phone as i experiensed worst service, all customer representative officer lied that they send new charger within 15 business days. But its been more than a month and no update on status, still saying same while calling back.

  • DebRagogna
    Debbi Ragogna (@DebRagogna) reported from Toronto, Ontario

    Hey @adtcanada @ADT curious to know why you have a 'Contact Us' form on your website? I used it over 2 weeks ago and yet no one has gotten back to me. I won't go into the other bad service I've had since @telus has taken over. #shame

  • SophiaCybulski
    Sophia Cybulski (@SophiaCybulski) reported from Toronto, Ontario

    @adams6110 Something is still going to you However once on twitter you tried to connect me to Rogers always tried to help me with this connectivity. So did Virgin and Telus

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • startedwithswag
    Kwabena Boateng (@startedwithswag) reported

    @TELUS It is, and no one has a tracking number or knows which parcel service is even delivering

  • Angus1349511
    Angus (@Angus1349511) reported

    @tokifyi Telus is just the frontman for it. This is all Fed, nothing to do with commercial business. Telus isn't going to be designing any of it, they cant even operate a telco network and they are broke, zero growth, stock tanking

  • VodkaFlashback
    Vodka (@VodkaFlashback) reported

    @BrandonWealth Telus is gonna get a fat 50% dividend cut next quarter. Once it does… I will buy it as then it’s debt financing and future become possible. Right now that thing is hot garbage. Waiting on that stock to bottom out while I ride semi’s and oil.

  • collectibledad
    Mr Perfect (@collectibledad) reported

    @dewolfe001 @TELUS @telusmobility Crazy, I recently had the same experience! Cancelled business lines last August, kept billing me, totalling over $3500. Had to fight for a month to get it back. Also told me I owed $900 for my iPhone still, it was half that. Terrible company. Switched to Rogers, half the price, better service.

  • KJ232590
    😶‍🌫️😶‍🌫️ 🥲 (@KJ232590) reported

    @NewsroomGC **** Telus. They just want AI so they can ship jobs to India and use it to alter their accents.

  • TSaundersql
    T Saunders (@TSaundersql) reported

    @mario4thenorth Telus, can’t Telus anything. That’s been my slogan for them for the last 15-20 yrs, after they tried lying to me on what an issue was with my service.

  • Jupadia1
    A (@Jupadia1) reported

    @TELUS if your going to call and bug me to switch service. Then at least have a human on the other end making the call. I should not have to pause and wait around for the computer to tell a human in a different country to pick up the phone and talk.

  • isaiah_ojogigs
    Isaiah Ojo (@isaiah_ojogigs) reported

    @BSdetector_ @HeyAmit_ Check this website called oneforma , telus and crowdgen you earn $1500 A month . A legit remote job board Use Morelogin antidetect browse to navigate anonymously , the solution to remote jobs is to work anonymously undetected and make sure you have a good proxy to mask location

  • worldcitizenOG
    world_citizen (@worldcitizenOG) reported

    @CoJoHendo @sitkamedia @JarrydJaeger Misinformed comment. You've probably never heard of the Telus Garden office

  • BrianOakely
    Darren Gudmundson (@BrianOakely) reported

    This would, of course be the sensible way of proceeding. Problem is they would have admit that Canada does not, and will not have a "Sovereign" anything ICT related. And, Telus, Bell, and Rogers are laden with debt and desperate for growth.