Telus outages and service status in Richmond Hill, Ontario

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Richmond Hill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Richmond Hill, Ontario

The most recent Telus outage reports came from the following cities: Toronto, York, and Richmond Hill.

City	Problem Type	Report Time
Toronto	E-mail	1 day ago
Toronto	Phone	2 days ago
Toronto	Phone	3 days ago
Toronto	Internet	9 days ago
Toronto	Phone	12 days ago
Toronto	Total Blackout	13 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

• 
  Salti (@SamySalti) reported 29 seconds ago from Markham, Ontario

  Dear @Rogers @TELUS @Bell , You're the big three. You guys can literally be good people and provide ACTUAL Unlimited Data with absolutely no slow downs. Please make it a thing as it'd probably help everyone in Canada. You're making people pay so much for literally nothing.

• 
  Ryan Ali (@ryanali23) reported 6 minutes ago from Toronto, Ontario

  @TELUS @TELUSBusiness your customer service agents have become an absolute joke. Putting me on hold without notice, singing on the call, trying to prolong the call for no reason. Do better.

• 
  ⚪️⚫️ (@MonicaLauriola) reported 7 minutes ago from Toronto, Ontario

  I’ve been with @TELUS since 2011 and Virgin Mobile is prepared to offer me the same contraction for 2/3s of the price..... so much for customer service

• 
  Sherry Rezaie, MD (@shaghayegh755) reported 7 minutes ago from Toronto, Ontario

  @TELUS I have been trying to get a hold of someone in your sales team by multiple emails and phone for the past 5 days for a time sensitive PS suite EMR matter and no one responded yet !! This is truly a terrible service 👎

• 
  Kevin Edward Proulx (@kevineproulx) reported 16 minutes ago from Toronto, Ontario

  @FemiNelson1 @Bell I managed to get through around 8am but call-taker said his board went from nice quiet start of his shift with zero callers to almost five-thousand in pending in span of ten minutes. Sounds like Canada-wide Bell service outage. Glad my mobile phone is with Telus!

• 
  Kelly Harris (@KellyPMHarris) reported 17 minutes ago from Toronto, Ontario

  Why is @TELUSsupport @TELUS the most godawful company in the world to deal with?!?!?! … they could learn customer service from @AirCanada

• 
  WellWithMelo (@wellwithmelo) reported 26 minutes ago from Toronto, Ontario

  @TELUSsupport please explain how it takes 2 weeks to email a return label for a return that should’ve happened over a month ago? No responses via email. 2 hours on customer service and no refund issued. @CRTCeng can you help here? I think I’ve been scammed by #telus

• 
  Madushan 🥭goda Jegatheeswaran ☸️🇨🇦 (M.A.J) (@369ix) reported 28 minutes ago from Toronto, Ontario

  @ZAKtalksTECH Yes. I have tested this with a Google Pixel 5 and iPhone 12 Pro. Both didn't any issue with 5G connectivity. Also Telus investigated confirmed that I have 5G and i shouldn't have this 5G connectivity issues. The adviced me to replace the phone.

• 
  Garrick The DJ (@GarrickTheDJ) reported 33 minutes ago from Toronto, Ontario

  @AstridManson @TELUS @TELUSsupport You too Astrid? Sorry to hear. Hoping “TELUS” resolves this problem soon. There are going to be a lot of frustrated customers out there. #TELUSDown

• 
  HotPeppa (@Hunnie2B) reported 35 minutes ago from Toronto, Ontario

  Explain to me how does a PHONE COMPANY get their wires crossed for days now and still cannot resolve their problem. Press 5 for CS only to be told sorry you've reached Credit Operations. @TELUS I'm coming back!!!

• 
  Jon Areias (@JonAreias) reported 36 minutes ago from Richmond Hill, Ontario

  @TELUS horrible customer service experience! I just was speaking to Iris and was on the phone for one hour, all I want to do is extend my contract that expires in 2 Weeks! SHOULD NOT BE THAT DIFFICULT #telus

• 
  Michael Nugent (@michaelnugent) reported 38 minutes ago from Toronto, Ontario

  Oh man, someone on Reddit just reminded me of when Telus used to have their MiKE network back in the early 2000s. I remember some of my friends back in high school had those cell phones that had a built-in walkie-talkie. They looked so convenient to have by buzzing your friends.

• 
  Spooky Beca (@RebecaMacKinnon) reported 43 minutes ago from Toronto, Ontario

  @TTChelps @DemandAccess hey @TELUSsupport @TELUS please consider finally letting your customers access phone network coverage in the TTC tunnels, if an emergency were to happen i would want to be able to contact family and us not having that option is sad and disappointing 😬

• 
  Jose Alaras (@jalaras) reported 44 minutes ago from Markham, Ontario

  @itransstatus We are still having issues and we are not a Telus subscriber. Please check your system again. Our submissions are returning “r, Please try later...”

• 
  Jay Yoo (@tdotjay) reported 45 minutes ago from Toronto, Ontario

  @TELUSBusiness @TELUSsupport been a customer since 1999. I’m very disappointed that @Telus was not able to match an offer to keep me on.

• 
  Josh Millican (@Josh_NPH) reported 50 minutes ago from Toronto, Ontario

  @markburm @TELUS @TELUSsupport yah seriously fix this up ASAP

• 
  Randall C Willis (@createdbyrcw) reported 52 minutes ago from Toronto, Ontario

  Given how many people I know who cancelled their Bell service, their Rogers service or their Telus service, it is surprising that I know any of this

• 
  bitter ness (@StregaNessa) reported 53 minutes ago from Toronto, Ontario

  If anyone tried to text me today, Telus was down and I didn't notice 🥲

• 
  Peter Muscat (@Peter_Muscat) reported 54 minutes ago from Toronto, Ontario

  Also seeing tweets from people as far away as #Winnipeg saying they have no #Telus service either. #Telusdown

• 
  Jim "The Canadian Patriot" (@jim_thepatriot) reported 60 minutes ago from Toronto, Ontario

  @1stJohnDagenais @BrianeveraertP1 Telecommunications services like Bell and Telus. Bank like TD outsourcing IT support is problematic for protecting Personal Information and electronic Data

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Fat chud (@neuroticbob) reported 3 minutes ago

  @hyunibiii yeah i use telus and its currently down for me

• 
  Mortoshi (@HDergler) reported 4 minutes ago

  @wongkarwasian most Canadian service providers collude to increase the level of service beyond what the average consumer needs so that can charge upward of $100 a month for something that should be extremely basic telus wants like $110 a month for 500mbps internet for instance, but most people would still be ok with 100mbps or less I'm many cases

• 
  Brad Jeffries (@brad_jeffries) reported 4 minutes ago

  @Nuni_Sas_Yu @guyjbreton Yeah mine sucks if there’s 4 drops of rain and 15 km/hr wind. And that’s new Telus gear

• 
  Mark Warner (@MAAWLAW) reported 6 minutes ago

  "[The new @Telus fee] comes just as new [#CRTC] rules are set to kick in preventing telecommunications companies from charging customers when they cancel, change or activate plans... in a move meant to make it easier for consumers to switch internet and cellphone plans."🤔

• 
  Moses (@dynamozes) reported 7 minutes ago

  @Highteaspeaks @Bell Try to get on an employee program with either Telus or Rogers. If you don't mind issues with network coverage sometimes and the likes, then try Koodo or Fido for cheaper plans. But if you want a plan that's 5g and the likes, then I'll suggest the Big 3. Worked for them before

• 
  Fruitloops1984 (@Fruitloops1984) reported 9 minutes ago

  @spacanpanman ASTS have contracts with Bell Canada and Telus for Canadian direct to cell service.

• 
  ChinoAleman (@chinoalemano) reported 11 minutes ago

  Small ask, but it matters more than you'd think. 👇 Drop a comment under the post I'm quoting (not this one), telling people what grabs YOU the most about $AMPG. The only US-made 64T64R radio? The cryogenic quantum angle? NVIDIA in the Open6G demo? The $2-to-founder story? Telus already deploying? Whatever it is for you, say it. Here's why this little gesture counts: engagement is what pushes a post in front of new eyes. Every comment, every reply, puts this company in front of someone who's never heard of it. That's how a story most people are sleeping on finally gets seen. We're not a paid promo. We're not a fund. We're just a group of people who did the work, believe in something real, and want others to at least get the chance to look. So take ten seconds. Comment what stands out to you. Help the signal travel. This is how the little guys get heard. 🤝 Not financial advice. I'm long $AMPG. DYOR.

• 
  Pep Invest (@PepInvestStocks) reported 12 minutes ago

  $AMPG I honestly still can't wrap my head around how the market is completely missing what’s happening with this stock right now. We are talking about a company trading under a $200M market cap, yet they casually have NVIDIA, Amazon, NASA, and Lockheed Martin as customers, while quietly sitting on a potential $300M+ Open RAN pipeline with TELUS. With $50M revenue guided for 2026, monster 45-50% gross margins, and profitability just around the corner, this is hands down the most severely mispriced tech stock on my radar

• 
  Joyboy 🤩 (@Lawal347) reported 12 minutes ago

  @FemiOla63 @OurFavOnlineDoc Please how do I register on this apps I tried to sign up on telus but it’s not working

• 
  Sensy Guzman (@JaysFan9293) reported 18 minutes ago

  @REDBLACKS @RedBlackGade @TELUS Just plan the stupid trees you conglomerate, you can afford it