Telus outages and service status in Richmond Hill, Ontario
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Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around Richmond Hill, including 0 direct reports.
- The most common problems reported in this area mention Phone, Internet, and E-mail.
- The most recent signal from this area was received Jun 10, 9:42 AM EDT.
- Phone (43%)
- Internet (21%)
- E-mail (14%)
- Total Blackout (14%)
- Wi-fi (7%)
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Richmond Hill, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Richmond Hill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Richmond Hill, Ontario
The most recent Telus outage reports came from the following cities: Toronto, York, and Richmond Hill.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto
|
4 days ago | |
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Toronto
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Phone | 4 days ago |
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Toronto
|
Phone | 5 days ago |
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Toronto
|
Internet | 12 days ago |
|
Toronto
|
Phone | 15 days ago |
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Toronto
|
Total Blackout | 16 days ago |
Nearby cities with recent reports
3 recent signals
Community Discussion
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Telus Issues Reports Near Richmond Hill, Ontario
Latest outage, problems and issue reports in Richmond Hill and nearby locations:
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Peter Dimov (@peterdimov) reported from Toronto, Ontario@CTVNews Bell Canada, Rogers Communications Inc., Telus Corp. and Shaw Communications Inc. have all announced customers will not be charged to help connect with loved ones in the embattled region
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Sharlene🌱🍄🌷🌻 (@sfergs_) reported from Markham, OntarioI’m with Telus but we have Rogers wifi, is the wifi apart of the outage too?
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miss mamas (@TanashaNality) reported from Toronto, OntarioI pay my iPhone messenger app dussssst. Those notifications are teewww alarming and plentiful. Every day 100 unread messages but it’s just pure access codes, Telus offers and people I’ve let down. WhatsApp is the life for me
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Ryan Ali (@ryanali23) reported from Toronto, Ontario@TELUS @TELUSBusiness your customer service agents have become an absolute joke. Putting me on hold without notice, singing on the call, trying to prolong the call for no reason. Do better.
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John N. Davis (@johnndavis) reported from Toronto, Ontario20200605: National Post : As Ottawa dithers, Canada's major cellular providers shun Huawei ["Telus has not backed out of its February announcement that it would be incorporating Huawei tech into its 5G network likely because it would need to interface with its existing… network"
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⚪️⚫️ (@MonicaLauriola) reported from Toronto, OntarioI’ve been with @TELUS since 2011 and Virgin Mobile is prepared to offer me the same contraction for 2/3s of the price..... so much for customer service
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James Harbeck, still here (@sesquiotic) reported from Toronto, OntarioFun day. I find out that @chaptersindigo hasn’t delivered an e-gift card I paid for and they said they had sent, but just as I’m trying to contact customer service my @Bell home service abruptly craps out. (I’m using my Telus mobile phone to tweet.)
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🖤Rachel Santos🖤 (@queensantos1984) reported from Toronto, Ontario@TELUSsupport is there an issue because I can't receive texts from boyfriend who Is with Rogers. His best friend is with telus and they can text no problem. This is annoying.
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CERB Gotti (@TheSlowBurn) reported from Toronto, OntarioHow would anyone know if there was a Telus outage?
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Nabil Khandaker 🇧🇩🇨🇦 (@nabil01717) reported from Toronto, OntarioJust spoke with @TELUS customer service. They mentioned that they will issue a refund after a month. Can you imagine them being so irresponsible while breaching their pre-authorized contract and then let customers wait for such a long time! Criminal practices.
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Demon Salvator 😈🤷🏾♂️ (@RjSabotaged_Me) reported from Toronto, OntarioNah, this ain’t cool. My shit working like it’s a ******* LG Chocolate. Telus I’m bout to pull up.
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nonaammees (@nonaammees) reported from Toronto, Ontario@TELUS I've been waiting 4 hours now for a text message to port my phone now I'm in linbo between both phones and support is closed.. what kind of nonsense is this? @TELUSsupport
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Tracy D (@tracylyn44) reported from Toronto, OntarioHey @TELUSsupport you still are messaging the wrong person for account inquiries. Now you’re threatening to cut off the phone but when I log into my Telus it says the bill isn’t due until the 22nd. Wtf I don’t appreciate being threatened.
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Kiran Varughese (@kiranjoyv) reported from Vaughan, Ontario@YRP @AMBERAlertONT You spend millions of taxpayer dollars to set up any system to help the community. Not burden it. Its also clear there was no coordination with @TELUS, @Bell, @Rogers, etc when developing the system since same message is delivered different number of times for different providers
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Dan Levy (@TheDanLevy) reported from Toronto, Ontario@The_IT_Nerd I don’t see why it would be so difficult. Maybe I need to research eSIMs tho but to my understanding it’s basically the same process as what Bell & Telus had with their CDMA network phones back in the day. It has a serial number (not just IMEI) you register with network
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Stephen Punwasi 🌋 🚀 (@StephenPunwasi) reported from Toronto, Ontario@robnicholsontor Classification is an oligopoly at a high level, but the pressures are monopolistic when they can fail and take out the whole banking system. Bell and Telus were fine, but just a Rogers failure was able to grind the country to a halt.
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ℙ𝕖𝕥𝕖𝕣 𝕊𝕙𝕦𝕣𝕞𝕒𝕟 (@shurmanator) reported from Toronto, Ontario@georganneb @char_lawyer @Bell @Rogers @TELUS Georganne, nobody dislikes those guys more than me but the systems were not designed for this. Same for internet. It’s like a water pipe to service an apartment complex is a foot in diameter but not if everybody is always home and taking showers simultaneously. Get used to it.
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Dante Haversham (@Blooberboy) reported from Toronto, Ontario@TELUS I signed up for @TELUS a week ago. My first bill is due in 3 days already. I haven’t even received my SIM card yet and @TELUSsupport expects me to pay for 10 days of service. Is this a Scam or a service?
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⚪️⚫️ (@MonicaLauriola) reported from Toronto, Ontario@PepPostorino @GrazieTotti91 @TELUS I’m going to probably call back again tomorrow to do so. I wrote everything down and was just shocked at the offers
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YouMotorcycle (@YouMotorcycle) reported from Toronto, Ontario@darrylw71 Which is fair. But Koodo isn't a smaller company. It's owned by Telus and operates on Telus' network, so your reception would be no different on one versus the other.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Rick (@Rick19053470) reported@JonFraserTF @TELUS Yikes!! I just moved to Telus from Shaw/Rogers to get much lower rates and fibre-optic service.
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Haeven??? - Nanami's Gay Lover (@hyunibiii) reported@Teena_tina_ Its literally just the wifi that it doesnt work on, why is telus targetting discord bro
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Alter3D Reality (@alter3d) reported@JonFraserTF @TELUS If I told you some of the utter ****-show horror stories I have about Telus in a professional capacity (for big corporate phone systems, enterprise networking, etc), you would A) never ever give them your personal business, and B) wonder how ******** they're still in business.
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Granite1996 (@GraniteAB1996) reported@TELUS Fix the internet
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Johan N. (@rk8215) reportedWe are living in exceptional times. Retail investors can actually front-run institutional money right now, because the edge is in places big funds don't look: small companies, and information buried in filings, articles, and interviews that most people never read. $AMPG is a great case study. So is @aleabitoreddit with picks like $SIVE and $AXTI. What do I mean? Most institutions have no idea that AmpliTech quietly updated its website to list customers like $AMZN and $NVDA. They have no idea AmpliTech is supplying 30,000 radios to TELUS for its project with Samsung, a deal that should bring in millions in revenue, because this was mentioned in one interview, in one quote. Why don't they know? There is two reasons: First, size. The market cap is tiny, so most funds have simply never heard of the company. Second, rules. A lot of institutions have internal mandates that ban them from buying micro-caps. They are treated as too speculative, too high-beta, too risky. But once a stock crosses some threshold (say $500M, or wherever their policy sits), it becomes "investable." That is when the floodgates can open and institutional money pours in. Here is the key lesson: By the time a stock is "safe" enough for institutions, the easy gains are often already made. The people who did the homework early, who read the filings while the company was still too small for Wall Street are the ones who were there first. That small window, before the institutions are allowed in, is exactly where I want to be. That is what front-running institutional money really means.
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Olyth (@olyth_terminal) reportedJust a little perspective here for $AMPG potential revenue through 2029. 🔮TELUS Open RAN Rollout AmpliTech Equipment Summary Planned Sites: 5,000 macro cell sites across Canada AmpliTech Equipment per Sector: 2 FDD mid-band radios Sectors per Site: 3 (standard three-sector macro tower configuration) Radios per Site: 6 (2 radios × 3 sectors) Total AmpliTech Radios Required: 30,000 (6 radios × 5,000 sites) Target Completion: 2029Revenue 💸 Estimates for AmpliTech These are approximate industry-based estimates for similar Open RAN FDD mid-band radios (pricing is not publicly disclosed and varies with volume discounts, contracts, features, and bundling). Price per Radio (USD) Total Estimated Revenue (30,000 radios) $10,000 = $300 million $15,000 = $450 million $20,000 = $600 million $25,000 = $750 million Realistic Range: $300M – $750M total potential revenue for AmpliTech from the full rollout (before costs, margins, installation, software, or support). AmpliTech has already secured multi-million dollar POs and LOIs related to TELUS, but the full 30,000-unit rollout will be phased through 2029. Revenue could also include additional products (antennas, services, etc.) beyond just the radios.
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Here for Now (@CardozaBuilds) reported@JonFraserTF @TELUS My Bring It Back with Telus ended mid April. I paid out the hardware and ported to Rogers. I had had enough of their poor service, inconsistent network and their need to charge for a new SIM card even though it was their recommendation as a possible remedy to my network issues.
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Adam (@adam212121m) reported@JonFraserTF @TELUS They are all like this. But Telus is absolutely the worst - Rogers - previously Shaw is getting very very close though
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Susie (@Susie1283430968) reported@JonFraserTF @TELUS They hired workers in India to replace Canadians. I can’t support that.
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Salman (@salmanesmaili) reportedHey @TELUS @TELUSsupport Today I spent over 50 minutes on the phone just to add ONE channel to my TV package. It’s 2026. We have AI agents, autonomous vehicles, and instant digital banking. Yet a basic account change still requires nearly an hour with customer service. This isn’t a technology problem—it’s a customer experience problem. Do better. #TelecomMonopoly #LackOfCompetition Cc: @CRTCeng