Telus outages and service status in Richmond Hill, Ontario

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Richmond Hill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Richmond Hill, Ontario

The most recent Telus outage reports came from the following cities: Toronto.

City	Problem Type	Report Time
Toronto	Internet	4 days ago
Toronto	Internet	1 month ago
Toronto	Wi-fi	2 months ago
Markham	Phone	2 months ago
Toronto	Internet	2 months ago
Toronto	Internet	2 months ago

Nearby cities with recent reports

Community Discussion

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Telus Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

• 
  Michael Nugent (@michaelnugent) reported 3 seconds ago from Toronto, Ontario

  Oh man, someone on Reddit just reminded me of when Telus used to have their MiKE network back in the early 2000s. I remember some of my friends back in high school had those cell phones that had a built-in walkie-talkie. They looked so convenient to have by buzzing your friends.

• 
  Sherry Rezaie, MD (@shaghayegh755) reported 27 seconds ago from Toronto, Ontario

  @TELUS I have been trying to get a hold of someone in your sales team by multiple emails and phone for the past 5 days for a time sensitive PS suite EMR matter and no one responded yet !! This is truly a terrible service 👎

• 
  John N. Davis (@johnndavis) reported 3 minutes ago from Toronto, Ontario

  20200605: National Post : As Ottawa dithers, Canada's major cellular providers shun Huawei ["Telus has not backed out of its February announcement that it would be incorporating Huawei tech into its 5G network likely because it would need to interface with its existing… network"

• 
  Todger Strunk (@WaxEBuildup) reported 13 minutes ago from Toronto, Ontario

  ZOMG I have cell phone service again. I may have waited on hold for 2 hours, but the woman who attended to my account was ******* amazing and she clearly should be running the company, not just answering inbound customer service. @TELUS, can you please promote the helpful woman?

• 
  Garrick The DJ (@GarrickTheDJ) reported 16 minutes ago from Toronto, Ontario

  Any other TELUS customer having issues with their mobile phone service? Restarted my phone three times, and nothing. Wireless works, and I can still send text messages! Just can’t make any calls! @TELUS @TELUSsupport #Toronto #TELUSDown #TELUS

• 
  sara urowitz (@saraurowitz) reported 18 minutes ago from Aurora, Ontario

  @koodo @RogersHelps Jessica, a kind and polite customer service rep from @RogersHelps has set up an appointment for me with @Rogers to talk about moving my 3 numbers from @koodo @TELUS. @koodo you have some customer service catch up to do!

• 
  🖤Rachel Santos🖤 (@queensantos1984) reported 21 minutes ago from Toronto, Ontario

  @TELUSsupport is there an issue because I can't receive texts from boyfriend who Is with Rogers. His best friend is with telus and they can text no problem. This is annoying.

• 
  Sophia Cybulski (@SophiaCybulski) reported 23 minutes ago from Toronto, Ontario

  @TELUS thank you so much and I had no idea that I was a web client .. the same issue I have with Rogers

• 
  Matthew (@jmwensley) reported 23 minutes ago from Toronto, Ontario

  Everyone needs to understand what a terrible decision this is @TELUS is putting profit ahead of national security. I hope customers leave. @jkenney

• 
  Algis Akstinas (@AlsoKnownAs_AA) reported 34 minutes ago from Toronto, Ontario

  @Mark_Goldberg @TELUS Question: How many of TELUS+Bell shared network cell towers are fiber connected? 96%? More?

• 
  Lanrick Bennett Jr. (@myonlinelifenow) reported 34 minutes ago from Toronto, Ontario

  👇🏾#InThisTogether @RogersHelps @bell @TELUS Lets follow in @johnkrasinski and @ATT’s footsteps to support #HeathCareHeroes Adding @VancityReynolds because, well why not #COVID2019

• 
  ℙ𝕖𝕥𝕖𝕣 𝕊𝕙𝕦𝕣𝕞𝕒𝕟 (@shurmanator) reported 39 minutes ago from Toronto, Ontario

  @georganneb @char_lawyer @Bell @Rogers @TELUS Georganne, nobody dislikes those guys more than me but the systems were not designed for this. Same for internet. It’s like a water pipe to service an apartment complex is a foot in diameter but not if everybody is always home and taking showers simultaneously. Get used to it.

• 
  Lilithe 🐰 💉💉💉🤒 (𝓢𝓸𝓯𝓽𝓷𝓮𝓼𝓼 Guaranteed) (@lilithebowman) reported 46 minutes ago from Toronto, Ontario

  I didn't take a picture, as I was in the weird Telus health website at the time & didn't want to crash it. Saw a tiny black mouse just come right up to me on the sidewalk. I stopped there and talked to my endo. It lies down and closes its eyes. ToT I think it ate poison/sumn.

• 
  Dennis aka dLo (@sidetripca) reported 46 minutes ago from Toronto, Ontario

  @SteveSpag @freedomsupport This isn’t affecting just Freedom... Telus, Rogers and Bell also impacted by the outage. Clearly something else going on.

• 
  Jim "The Canadian Patriot" (@jim_thepatriot) reported 49 minutes ago from Toronto, Ontario

  Is data safe with Big Tech Consulting firms owned by Indian Moguls or Canadian Companies outsourcing their Tech support in India like Telus and Bell? This is a national security problem. #cybersecurity

• 
  Sophia Cybulski (@SophiaCybulski) reported 51 minutes ago from Toronto, Ontario

  @adams6110 Something is still going to you However once on twitter you tried to connect me to Rogers always tried to help me with this connectivity. So did Virgin and Telus

• 
  Madushan 🥭goda Jegatheeswaran ☸️🇨🇦 (M.A.J) (@369ix) reported 52 minutes ago from Toronto, Ontario

  @ZAKtalksTECH Yes. I have tested this with a Google Pixel 5 and iPhone 12 Pro. Both didn't any issue with 5G connectivity. Also Telus investigated confirmed that I have 5G and i shouldn't have this 5G connectivity issues. The adviced me to replace the phone.

• 
  Jamie Fox (@ACJamieFox) reported 55 minutes ago from Toronto, Ontario

  @Skeeter00007 @Rogers @TELUS Greed never gives.

• 
  Debbi Ragogna (@DebRagogna) reported 56 minutes ago from Toronto, Ontario

  Hey @adtcanada @ADT curious to know why you have a 'Contact Us' form on your website? I used it over 2 weeks ago and yet no one has gotten back to me. I won't go into the other bad service I've had since @telus has taken over. #shame

• 
  MermaidCindy (@CinderellaJane7) reported 57 minutes ago from Aurora, Ontario

  @4ParksBushcraft @BruceAlrighty45 @GOP Exactly, i submitted two reports that may have something to do with this seems Castro using Canadian phones for criminal activity I have TELUS they told me to submit the report made another report to @yrp they were so rude. Now getting a lawyer as per doctor. Abuse Victims 😔

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  f u (@v38128) reported 3 minutes ago

  @ATurneer54354 @elevatereport @unfilteredwkels U are delusional. Go argue with the telus ai chatbot and beg to meet with a higher up over $3. Ur not important u sound poor and your clearly stupid

• 
  William Brook (@WilliamJBrook) reported 5 minutes ago

  @emmagmay Express service if it was Telus

• 
  G Had Joe (@Alpha_Views) reported 6 minutes ago

  @HarlowJourney @TELUSsupport @TELUS Things that never happened.

• 
  Harry(Grain Buggy Operator Extraordinaire)Bennett (@islandviewag) reported 8 minutes ago

  @lammy9661 I’ve been with Telus for 25+ years and their service is no better Kevin. Lots of dead spots within 20 km of Brockville

• 
  Glorious God (@GloriousGod01) reported 10 minutes ago

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• 
  Clare A (@Murphysmom67) reported 12 minutes ago

  Since I am unable to call u or text bc u mistakenly disconnected me, heres the situation. I switched to Cogeco & informed u on Jan 22/26. U gave me a disconnection date of Feb 17/26. I was fully paid up but after Feb 17 u continued to bill me & I stupidly paid bc of your threats a total of $291.33 which u now owe me. When I switched to Cogeco I was told they used Telus lines, thats why my phone still indicated u as the carrier. Cogeco told me Ì shouldnt still b paying u so I stopped. Now you've disconnected me so since Friday I've had no calls, text or data. On top of that you reported me to Equifax. U really expect me to pay u as well as Cogeco? Ur lucky I dont sue u. I should b activated on the network immediately. How about u check your data & my dates then reimburse what u owe me. @TELUS

• 
  Kevin Hedberg (@kedahed) reported 12 minutes ago

  Hey @telus what happened to channel 926 NFL Network? Not on the listings anymore.

• 
  Perucio (@MrPerucio) reported 13 minutes ago

  @BoomerDivvies @TELUS Telus has dropped the ball big time over the last decade. They have zero interest in regards to customer retention and loyalty - very unfortunate

• 
  Diversity Workshop, CCIP™ 🔨 (@minnysan) reported 14 minutes ago

  @TELUS While struggling to describe the painfully simple problem with my telephone wire on the phone with Telus las night, I helpfully suggested they send a guy with a bucket truck and 30m of new wire. Instead, today they sent a guy in a minivan with a turban and no clue, and no wire.

• 
  XY, XX, Its Science 🇨🇦🇯🇲 (@9Livez1122) reported 14 minutes ago

  @Rogers sucks. Good job @TELUS @TempoBasketball