Telus outages and service status in Richmond Hill, Ontario

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Richmond Hill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Richmond Hill, Ontario

The most recent Telus outage reports came from the following cities: Toronto, York, Richmond Hill, and Scarborough.

City	Problem Type	Report Time
Toronto	E-mail	6 hours ago
Toronto	Phone	13 hours ago
Toronto	Phone	2 days ago
Toronto	Internet	8 days ago
Toronto	Phone	11 days ago
Toronto	Total Blackout	12 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

• 
  Andrea Gimblett (@andreaLG) reported 2 minutes ago from Toronto, Ontario

  @AnthonyFarnell Telus has a service that blocks those calls. You can create an approved list but anyone else has to enter a code.

• 
  Carol Brooks (@ttctaker) reported 9 minutes ago from Toronto, Ontario

  @gordperks People are waiting hours to talk to a human being! Most seniors are not computer savvy and or english isn't their first language. Telus is going to fix this?? I think not...press 1 if you think this sucks. Press 2 to get to 1.

• 
  bitter ness (@StregaNessa) reported 10 minutes ago from Toronto, Ontario

  If anyone tried to text me today, Telus was down and I didn't notice 🥲

• 
  Shaun Guthrie 🇨🇦 (@LordGuthrie) reported 15 minutes ago from Toronto, Ontario

  @chezz12 @SpotifyCanada @SpotifyCares Yup. I think falls into the same thing Shaw and TELUS do when they come out with promotions and you’re and existing customer

• 
  Sam Kemp-Jackson (@samkj27) reported 17 minutes ago from Toronto, Ontario

  @TELUSsupport @TELUS I’m not happy about my phone being suspended. I just spoke to someone via chat to reinstate and it’s not working. His name is Carlos. Please look into this ASAP and advise. #CustomerExperience

• 
  otty (@OtarineMusic) reported 19 minutes ago from Toronto, Ontario

  @lav_sunrise Yeah it seriously sucks. Even if you go third party (I’m with Teksavvy for internet) the service is still distributed by Rogers/Bell/Telus/Shaw.

• 
  Elise Davis (she/her) 🇨🇦 (@Elise_ekd) reported 22 minutes ago from Toronto, Ontario

  @Noellenarwhal @fordnation @SylviaJonesMPP Tonight I contacted Telus private telemedicine. I’ve been a member since they started. 7+ years ago. There was a 2 to 3 hour wait. Normal wait time has never been more than 30 minutes. This is the goal, for private healthcare to proliferate.

• 
  Ed 🍃 (@fuckdemmkids) reported 26 minutes ago from Toronto, Ontario

  PSA: Stupid Telus employee messed up my number port so my personal number is out of order until noon tomorrow

• 
  Algis Akstinas (@AlsoKnownAs_AA) reported 28 minutes ago from Toronto, Ontario

  @Mark_Goldberg @TELUS Question: How many of TELUS+Bell shared network cell towers are fiber connected? 96%? More?

• 
  Dante Haversham (@Blooberboy) reported 30 minutes ago from Toronto, Ontario

  I signed up for @TELUS a week ago. My first bill is due in 3 days already. I haven’t even received my SIM card yet and @TELUSsupport expects me to pay for 10 days of service. Is this a Scam or a service?

• 
  George (@GeorgeStroe3) reported 34 minutes ago from Toronto, Ontario

  @TTChelps I see, did not know, apologies. I am on Telus. Will do that, connect to the wifi. Did not know where to get off and was using google maps to guide me. But of course you need wifi for that. Fortunately the trains come out from the tunnel after Bloor and I had signal again

• 
  Rishabh Sinha (@rishabh_snh) reported 36 minutes ago from Toronto, Ontario

  @TELUSsupport @TELUS I have been trying to upgrade my phone since 4 days. You automated prices shows 153+taxes for iPhone 11 Pro. I won’t pay that. There’s a technical issue with your chat box. I need a new phone in the next 3days. Help me out if you can.

• 
  Matthew (@jmwensley) reported 39 minutes ago from Toronto, Ontario

  Hey @TELUS did you know that vehicles are to move to the right and stop to allow emergency vehicles to pass?

• 
  Jamie Fox (@ACJamieFox) reported 45 minutes ago from Toronto, Ontario

  @Skeeter00007 @Rogers @TELUS Greed never gives.

• 
  Sheldon Kerzner (@sheldonbk) reported 46 minutes ago from Toronto, Ontario

  @Ani1u7 @Rogers @Bell @TELUS I have a sharing plan that's grandfathered so extra lines are cheap. We never go over 10GB combined but I like the cushion. I always bought phones outright but not last time and now flagships are crazy$. Approx $100/mo w/add ons (voice to text vcmail, etc).

• 
  RedPepper 🔜@AC.🌻🐶💣 (@PepperMuzz) reported 49 minutes ago from Vaughan, Ontario

  It’s pretty bad when a major corporation like @TELUS @TELUSsupport can’t do anything for a long term Customer since 2008 - bring out a plan much less expensive then my current one and tells me I have to buy out my current contract in order to switch. Great loyalty TELUS.

• 
  Michael Nugent (@michaelnugent) reported 58 minutes ago from Toronto, Ontario

  Oh man, someone on Reddit just reminded me of when Telus used to have their MiKE network back in the early 2000s. I remember some of my friends back in high school had those cell phones that had a built-in walkie-talkie. They looked so convenient to have by buzzing your friends.

• 
  Starbucks Bae (@Miss_Angel_Baby) reported 58 minutes ago from Toronto, Ontario

  Not @TELUS Refusing To Help Me With An Upgrade On My Plan...

• 
  Nabil Khandaker 🇧🇩🇨🇦 (@nabil01717) reported 59 minutes ago from Toronto, Ontario

  Just spoke with @TELUS customer service. They mentioned that they will issue a refund after a month. Can you imagine them being so irresponsible while breaching their pre-authorized contract and then let customers wait for such a long time! Criminal practices.

• 
  Josh Millican (@Josh_NPH) reported 59 minutes ago from Toronto, Ontario

  @markburm @TELUS @TELUSsupport yah seriously fix this up ASAP

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  TELUS Support (@TELUSsupport) reported 6 minutes ago

  @bshynk Sorry you feel this way Barney, did you need any help with your TELUS services?

• 
  evolutionary (@acomputerscreen) reported 9 minutes ago

  DISCONNECTED FROM NEAR-BY WIFI? WTF TELUS it's not even connected yet AND WHY ALL THE UK ADVERTISING? Why random billing from APPLE and TELUS $100M to pollination what about Canada this nation **** pollination lower my bill, Phil or whomever ******** you are? What per person pays that bill no way it's comes from your profit but here you are touting great things feels just like Oprah and things are car for all you a gift from not this crew but donation to the show for the advertising role.. she got the credit manufacturer the advertisements how about a credit to your clients you fog with your bullshit? Act like you do nice things but with your clients money not yours. Lower the bills let the government put their.. our money where their mouth is. We need to get them to support Canada not give the money away that provides for the future of our children. Think about it then maybe .. can we start doing right instead of slinding left?

• 
  Bald Guy (@ScruffyNSmooth) reported 9 minutes ago

  @TELUSsupport, I can't believe the issues. Telus Fibre operates at 25-50% baseline speeds, Technicians DO NOT show up, and support is nonexistent. I have paid for over 2 years for a premium service and have received TERRIBLE service from tech support, and internet speeds.

• 
  A ******* Leaf (@LeafusMaximus) reported 16 minutes ago

  @PsudoMike telus just charged me $20 in store for a sim card the other day, this is unfortunately already a thing. the worst part is this law was passed years ago but they were given an undetermined grace period until now

• 
  AntiMacro (@AntiMacro) reported 18 minutes ago

  Telus has had the ability to change plans via the app for years. It just doesn't work for almost anything, so you have to call in.

• 
  Carl Johnson (@Johnscn1) reported 19 minutes ago

  @jodyvance @TELUSsupport @TELUS I was having troubles for months last year. Finally a technician said he needed to send it to another department. No trouble since…..they are not all created equal.

• 
  Uncle Hack (@UnkleHack69) reported 25 minutes ago

  The time to strike Canadian oligarchs like Telus and Rogers is now AMERICA!! All you’d have to offer is a $60 unlimited data within North America and you’d wipe Rogers and Telus off the map. Thus opening up the internet scheme they run. I don’t even care if the coverage is that great, I can’t even get 5g service on the plains of Sask with @Rogers dog **** service. INVADE THE INTERNET AND CELL MARKET @Verizon IN CANADA YOULL HAVE AN OVER NIGHT CUSTOMER

• 
  DemonicAngelAlan 🇨🇦 🏳️‍🌈 (@Alan_Demonic) reported 26 minutes ago

  @wongkarwasian The amount of people I still find paying $100+ for like 2gb on Telus because they just pay the bill and move on sucks SO MUCH but I feel so glad when I find them and can get them moved for something better

• 
  🇨🇦 Mike 🇨🇦 (@sportster05xlx) reported 30 minutes ago

  @EastEndJoe Telus. Sold me a RIM Blackberry Storm with a 15 day return if I didn't like it. Refused to take it back. Paid out the contract. Never again. Anyone who knows about the Storm understands.

• 
  Steve Aldred (@stevealdred) reported 32 minutes ago

  So @TELUS I can connect to the network without a SIM card now? No? Then charging for one is a connection fee.