Telus Outage in Richmond Hill, York, Ontario

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

 No problems detected at Telus

Telus problems in the last 24 hours in Richmond Hill, Ontario

Telus Outage Chart in Richmond Hill, York, Ontario

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments.

Most Reported Problems:

E-mail
(36.53%)
Internet
(31.44%)
Phone
(17.51%)
TV
(6.29%)
Wi-fi
(4.34%)
Total Blackout
(3.89%)

Telus Outage Map Near Richmond Hill, York, Ontario

The most recent outage reports and issues originated from Toronto, York, Richmond Hill, Thornhill, Markham and Woodbridge.

Toronto Internet
Toronto Internet
Toronto TV
Toronto Internet
Toronto Wi-fi
Toronto Phone

Telus in Richmond Hill, Ontario Comments

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Telus Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:
  • kierstynpare KP ☀️ (@kierstynpare) reported from Toronto, Ontario

    Telus: any phone you want for $0 down Also Telus *in the fine print*: but don’t worry, we’ll find another way to screw you over

  • Mara__Raquel ❤︎ 𝓂𝒶𝓇𝒶 𝓁𝒾𝓂𝒶 ❤︎ (@Mara__Raquel) reported from Toronto, Ontario

    Every time I call @TELUS @TELUSsupport I always get 150% customer service. Heather was amazing this morning, she couldn’t fix the problem right away but found a solution and called me back right away. I want to thank you TELUS for 20 years of great customer service

  • YouMotorcycle YouMotorcycle (@YouMotorcycle) reported from Toronto, Ontario

    @darrylw71 Which is fair. But Koodo isn't a smaller company. It's owned by Telus and operates on Telus' network, so your reception would be no different on one versus the other.

  • SamySalti Salti (@SamySalti) reported from Markham, Ontario

    Dear @Rogers @TELUS @Bell , You're the big three. You guys can literally be good people and provide ACTUAL Unlimited Data with absolutely no slow downs. Please make it a thing as it'd probably help everyone in Canada. You're making people pay so much for literally nothing.

  • createdbyrcw Randall C Willis (@createdbyrcw) reported from Toronto, Ontario

    Given how many people I know who cancelled their Bell service, their Rogers service or their Telus service, it is surprising that I know any of this

  • tdotjay Jay Yoo (@tdotjay) reported from Toronto, Ontario

    @TELUSBusiness @TELUSsupport been a customer since 1999. I’m very disappointed that @Telus was not able to match an offer to keep me on.

  • kiranjoyv Kiran Varughese (@kiranjoyv) reported from Vaughan, Ontario

    @YRP @AMBERAlertONT You spend millions of taxpayer dollars to set up any system to help the community. Not burden it. Its also clear there was no coordination with @TELUS, @Bell, @Rogers, etc when developing the system since same message is delivered different number of times for different providers

  • sidetripca Dennis aka dLo (@sidetripca) reported from Toronto, Ontario

    @SteveSpag @freedomsupport This isn’t affecting just Freedom... Telus, Rogers and Bell also impacted by the outage. Clearly something else going on.

  • PepperMuzz RedPepper 🔜@AC.🌻🐶💣 (@PepperMuzz) reported from Vaughan, Ontario

    It’s pretty bad when a major corporation like @TELUS @TELUSsupport can’t do anything for a long term Customer since 2008 - bring out a plan much less expensive then my current one and tells me I have to buy out my current contract in order to switch. Great loyalty TELUS.

  • taniagupta1307 Tania gupta (@taniagupta1307) reported from Toronto, Ontario

    @koodo @TELUS is fooling people with hidden charges that you are able to see only once you check your bill and find it to be $200 $190 and when you contact customer care, they will say we understand but won't be able to provide u with clarification #koodo #TELUS #worstconnection

  • TrillInToronto ♚ TrippWithMe 🇨🇦☯ (@TrillInToronto) reported from Toronto, Ontario

    @DanaAngeline @TELUS $160 damn you better start charging for people to watch your snaps bout 160 for what start charging them fans per text

  • MonicaLauriola ⚪️⚫️ (@MonicaLauriola) reported from Toronto, Ontario

    @PepPostorino @GrazieTotti91 @TELUS I’m going to probably call back again tomorrow to do so. I wrote everything down and was just shocked at the offers

  • MonicaLauriola ⚪️⚫️ (@MonicaLauriola) reported from Toronto, Ontario

    I’ve been with @TELUS since 2011 and Virgin Mobile is prepared to offer me the same contraction for 2/3s of the price..... so much for customer service

  • ACJamieFox Jamie Fox (@ACJamieFox) reported from Toronto, Ontario

    @Skeeter00007 @Rogers @TELUS Greed never gives.

  • LordGuthrie Shaun Guthrie 🇨🇦 (@LordGuthrie) reported from Toronto, Ontario

    @chezz12 @SpotifyCanada @SpotifyCares Yup. I think falls into the same thing Shaw and TELUS do when they come out with promotions and you’re and existing customer

  • CinderellaJane7 MermaidCindy (@CinderellaJane7) reported from Aurora, Ontario

    @4ParksBushcraft @BruceAlrighty45 @GOP Exactly, i submitted two reports that may have something to do with this seems Castro using Canadian phones for criminal activity I have TELUS they told me to submit the report made another report to @yrp they were so rude. Now getting a lawyer as per doctor. Abuse Victims 😔

  • SophiaCybulski Sophia Cybulski (@SophiaCybulski) reported from Toronto, Ontario

    @TELUS thank you so much and I had no idea that I was a web client .. the same issue I have with Rogers

  • dshory David Shory (@dshory) reported from Toronto, Ontario

    Unimpressed at the rate increase for my plan. Feels like I’m being gauged by @TELUS. I’ve been a client for over 20 years - time to switch. The gradual erosion of your customer service and increase in fees is too much to bear.

  • Simone_RC67 Simone RC 🇺🇸🇨🇦💜 (@Simone_RC67) reported from Toronto, Ontario

    @AMV86941518 @FreedomMobile @TELUS You should switch...been with @freedomsupport for 7+ years and I am so happy. Was with the other 3 early on when moved from Chicago, kept my US cell at the same time cuz they were horrible. As soon as Freedom came to town, I switched!

  • prettyapathetic Alexa Smith (@prettyapathetic) reported from Toronto, Ontario

    Switched my cell phone service from #telus to #koodo at the end of December and yet I’m still getting #telus bills 2 months later. Not cool #telus not cool. You will be hearing from me shortly.

  • Willem_Michael Willem de Ruijter (@Willem_Michael) reported from Toronto, Ontario

    I spent my #snowday speaking with @TELUSsupport service reps. In December 2017 @TELUS and other major Cell companies matched the @FreedomMobile #10GB plans. 14 months pass they raise the fee $10. The price we pay for #Cellphone service in #Canada is ridiculous. @CRTCeng

  • TrevonKwarteng1 Trevon (@TrevonKwarteng1) reported from Toronto, Ontario

    nobody is there to telus like i dont have service

  • RenanLevine Renan Levine (@RenanLevine) reported from Vaughan, Ontario

    @PhilippeLagasse @smsaideman Family has both Bell & Rogers. Had Telus for work. In Gta, service similar. "unicorn" plans can be found by asking any/all for corporate/gov discounts. Biggest discounts for large employers like universities. Call 'em

  • MrFlyTheFvckOut Ganso 🇰🇪🇹🇿 (@MrFlyTheFvckOut) reported from Toronto, Ontario

    @TELUS worst service

  • tfssmokeeater Michael I. DeLuca (@tfssmokeeater) reported from Toronto, Ontario

    @giaebony_jolie Bell sucks I had Telus they were the best but now on freedom as not sure where I’m going to be in May dear!

  • anika_24 anika patel (@anika_24) reported from Toronto, Ontario

    Let's talk about @TELUS providing the worst customer service...reps who make you wait an hour plus on the phone for no valid reason

  • 34goaliemom Laurie (@34goaliemom) reported from Vaughan, Ontario

    @TELUS my sons phone has been saying no service for over a month and I can’t get a Rep on the phone!!!!!😼

  • MarkOrlan Mark Orlan (@MarkOrlan) reported from Toronto, Ontario

    @camerongraham @Rogers Totally. I’ve been with @Rogers since 1990...have wireless phones, high speed Internet, cable, home phone. If I tell them I’m going to Bell or Telus, I get a deal, but only after waiting on hold for an hour, and transferring to Customer Retention. You can’t make this stuff up! 😂

  • tedbutler9 Ted Butler (@tedbutler9) reported from Toronto, Ontario

    @badbrad888 @TrafficLA_ @JustinTrudeau @Bell @Rogers @TELUS @FreedomMobile Chinese phones are a Trojan horse of viruses intended to take us down

  • tedbutler9 Ted Butler (@tedbutler9) reported from Toronto, Ontario

    @badbrad888 @TrafficLA_ @JustinTrudeau @Bell @Rogers @TELUS @FreedomMobile Chinese phones are a Trojan horse of viruses intended to take us down

  • Mark_Lennox Mark Lennox (@Mark_Lennox) reported from Richmond Hill, Ontario

    @LangusD @koodo Well at 8:45 they don't even let you wait on hold due to high call volume. Haven't been able to get through all day. Callback never came either. I thought they were the better @TELUS. #guessnot

  • DeanLubaki ? (@DeanLubaki) reported from Toronto, Ontario

    @TELUS @TELUSBusiness when are you going to support eSIM/ dual-SIM on the iPhone XS?

  • rmaturana Ricardo Maturana (@rmaturana) reported from Toronto, Ontario

    @Bell oh my you are brutal on how you treat loyal customers very very disappointed ... so much I’m thinking of going back to @Telus and they are not that nice either

  • flyingpilz Andrea See (@flyingpilz) reported from Toronto, Ontario

    @TELUSsupport there has to be some accountability to service clients that are under the telus brand. Telus is better than this. Disappointed

  • sfergs_ Aunty Sharlene (@sfergs_) reported from Toronto, Ontario

    Nah **** telus bro my phone bill is ******* ridiculous every ******* month

  • g3theseus Dave Anderson (@g3theseus) reported from Toronto, Ontario

    @Rogers @TELUS @Bell Hi there. I'm with Fido right now but am looking to move because they do not support Apple watch. My plan with them is 10gB for $60. Do you have a similar plan that I could move to? I'd be interested in adding the watch option as well. Thanks

  • jtan78 Jensen Tan (@jtan78) reported from Toronto, Ontario

    @EmylieRussell @koodo I’m getting the same problem but only if I call Rogers phones. I’m on Telus

  • kentlam Kent Lam (@kentlam) reported from Toronto, Ontario

    @TicketmasterCA Yes I’m using telus LTE and used my Bell wifi at home. Both did not work. I’m not the only one on Twitter with this issue!

  • lindiglo free to be ljp (@lindiglo) reported from Vaughan, Ontario

    Device protection from @telus is a massive scam. Been paying for months for what was a purported extended warranty, and when push comes to shove they won't even help you. Don't bother.

  • nharding78 Niall Harding (@nharding78) reported from Toronto, Ontario

    @FidoSolutions @Fidomobile @virginmobilecan @TELUS @Bell guys pay attention, longtime customer up for grabs!

  • videoguy416 Video Guy (@videoguy416) reported from Toronto, Ontario

    @TELUSsupport What a joke. #Telus support used to be the best. One of the main differences than the rest. Now you call and they put you on hold for 45 minutes and answer questions from a template. Leaving Telus soon. Thanks for the good times but i am nothing more than just a number now

  • jontymisra Jonty (@jontymisra) reported from Toronto, Ontario

    @theJingster @TELUS @TELUSsupport Yea it worked now when I tried it again. Weird. Random issue perhaps?

  • Mark223A Mark A (@Mark223A) reported from Markham, Ontario

    @TELUS @TELUSsupport cancelling my contract with you guys because your customer service is terrible. Spent over 1hr between today and yesterday trying to reach support for a simple address change. My car insurance company answers thenohoen faster then you guys. Goodbye!

Telus Issues Reports

Latest outage, problems and issue reports in social media:
  • kendallsteele__ kendall (@kendallsteele__) reported

    @TELUS help

  • jordanvr_ Jordan (@jordanvr_) reported

    @_shineontome Telus was robbed tonight just before 9 and 2 masked guys went in took stuff and tied ppl up apparently!!! like wtf 😳

  • SRO48 🆃🅷🅴 🅹🅾🅺🅴🆁♠️™️ (@SRO48) reported

    @dontflippinatme @TKLaxton @TELUS When it comes to science and technology then adding a corporation who only gives a shit about making money, sorry I don't buy any of it. What I see today compared to 40 years ago, I'll trust my gut.

  • corn_cwm Corey (@corn_cwm) reported

    My wife has never seen The Thing. Like, seriously!!!!! I’m about to give Telus $5 for that bad boy and show her what’s just a GREAT movie

  • Rootbrian_ The Rooty's Tweeties (@Rootbrian_) reported

    @aboardtuber @FreedomMobile If your device didn't support the LTE bands supported by them (first was band 66, then 13, then the common ones also used by rogers bell and telus, along with USA carriers), then you'll always be stuck on 3G (4G or H+ if your device overrides it).

  • VANcanucks92 Ryan Day (@VANcanucks92) reported

    @Roccos_Van Too bad I have Telus optik

  • SGibb1 S Gibb (@SGibb1) reported

    My Wi-Fi died and TELUS has to come out to fix it. Service call is Tuesday so I had to ask my mom to be at my house because I am working.

  • punkykells Kelly S (@punkykells) reported

    I was a loyal customer to Telus for 18 years. Switching to Freedom was so easy. They’ve been friendly & quick to help with any of my questions. I’ll be saving over $800 a year by switching! #NoTurningBack #excitedtosave #adulting

  • punkykells Kelly S (@punkykells) reported

    BUT, I’ve been paying WAAAAAY too much So, this week I switched to #freedommobile and all I received from Telus was an email that said “sorry to see you go” No “please stay” or incentives to stay on. This is just a brutal reflection of terrible customer service.

  • punkykells Kelly S (@punkykells) reported

    I have been a #telus customer since I got my first cell phone in 2001. Their customer service and incentives early in these years were amazing. I did get locked into contract year after year because their network coverage was outstanding.