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Telus

Telus outages and service status in Richmond Hill, Ontario

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Full Outage Map
  • Telus generated 1 outage signal in the last 24 hours around Richmond Hill, including 1 direct report.
  • The most common problems reported in this area mention Phone, Internet, and Total Blackout.
  • The most recent signal from this area was received May 29, 8:51 AM EDT.
  • 33% Phone (33%)
  • 22% Internet (22%)
  • 22% Total Blackout (22%)
  • 11% E-mail (11%)
  • 11% Wi-fi (11%)

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Richmond Hill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Richmond Hill, Ontario

The most recent Telus outage reports came from the following cities: Toronto, York, Richmond Hill, and Scarborough.

CityProblem TypeReport Time
Toronto Total Blackout 7 hours ago
Toronto E-mail 2 days ago
Toronto Internet 3 days ago
Toronto Internet 3 days ago
Toronto Phone 4 days ago
Toronto Wi-fi 4 days ago

Nearby cities with recent reports

Toronto

8 recent signals

7 hours ago
York

1 recent signals

6 days ago

Community Discussion

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Telus Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

  • Mara__Raquel
    ❤︎ 𝓂𝒶𝓇𝒶 𝓁𝒾𝓂𝒶 ❤︎ (@Mara__Raquel) reported from Toronto, Ontario

    Every time I call @TELUS @TELUSsupport I always get 150% customer service. Heather was amazing this morning, she couldn’t fix the problem right away but found a solution and called me back right away. I want to thank you TELUS for 20 years of great customer service

  • TrillInToronto
    ♚ TrippWithMe 🇨🇦☯ (@TrillInToronto) reported from Toronto, Ontario

    @DanaAngeline @TELUS $160 damn you better start charging for people to watch your snaps bout 160 for what start charging them fans per text

  • Innanenights
    Shane (@Innanenights) reported from Toronto, Ontario

    Still having a horrid time with my data services. My connection times out, or takes forever to load. Same with other Telus customers around me. What’s happening @TELUSsupport ?

  • johnndavis
    John N. Davis (@johnndavis) reported from Toronto, Ontario

    20200213: James McLeod : Telus to launch 5G network with Huawei by the end of 2020

  • jim_thepatriot
    Jim "The Canadian Patriot" (@jim_thepatriot) reported from Toronto, Ontario

    Is data safe with Big Tech Consulting firms owned by Indian Moguls or Canadian Companies outsourcing their Tech support in India like Telus and Bell? This is a national security problem. #cybersecurity

  • DebRagogna
    Debbi Ragogna (@DebRagogna) reported from Toronto, Ontario

    Hey @adtcanada @ADT curious to know why you have a 'Contact Us' form on your website? I used it over 2 weeks ago and yet no one has gotten back to me. I won't go into the other bad service I've had since @telus has taken over. #shame

  • SophiaCybulski
    Sophia Cybulski (@SophiaCybulski) reported from Toronto, Ontario

    @TELUS thank you so much and I had no idea that I was a web client .. the same issue I have with Rogers

  • Blooberboy
    Dante Haversham (@Blooberboy) reported from Toronto, Ontario

    I signed up for @TELUS a week ago. My first bill is due in 3 days already. I haven’t even received my SIM card yet and @TELUSsupport expects me to pay for 10 days of service. Is this a Scam or a service?

  • sasha_cresswell
    🦝🦔 sash 🦔🦝 (@sasha_cresswell) reported from Vaughan, Ontario

    @pittk85 @Ptbo_Canada @TELUS According to the BOB FM Facebook, there’s an outage! 🥴

  • SpaceSector001
    Space & Defense Sector (@SpaceSector001) reported from Purpleville, Ontario

    @Coffee4Life365 @Rogers @Bell Yeah. Telus are stupid that way. I use to work for Telus in BC. AST is the total solution even in airplanes. But dtarlink was lol he good for laptops and stuff in the air.

  • queensantos1984
    🖤Rachel Santos🖤 (@queensantos1984) reported from Toronto, Ontario

    @TELUSsupport is there an issue because I can't receive texts from boyfriend who Is with Rogers. His best friend is with telus and they can text no problem. This is annoying.

  • TanashaNality
    miss mamas (@TanashaNality) reported from Toronto, Ontario

    I pay my iPhone messenger app dussssst. Those notifications are teewww alarming and plentiful. Every day 100 unread messages but it’s just pure access codes, Telus offers and people I’ve let down. WhatsApp is the life for me

  • johnndavis
    John N. Davis (@johnndavis) reported from Toronto, Ontario

    20200605: National Post : As Ottawa dithers, Canada's major cellular providers shun Huawei ["Telus has not backed out of its February announcement that it would be incorporating Huawei tech into its 5G network likely because it would need to interface with its existing… network"

  • andreaLG
    Andrea Gimblett (@andreaLG) reported from Toronto, Ontario

    @AnthonyFarnell Telus has a service that blocks those calls. You can create an approved list but anyone else has to enter a code.

  • rishabh_snh
    Rishabh Sinha (@rishabh_snh) reported from Toronto, Ontario

    @TELUSsupport @TELUS I have been trying to upgrade my phone since 4 days. You automated prices shows 153+taxes for iPhone 11 Pro. I won’t pay that. There’s a technical issue with your chat box. I need a new phone in the next 3days. Help me out if you can.

  • TheSlowBurn
    CERB Gotti (@TheSlowBurn) reported from Toronto, Ontario

    How would anyone know if there was a Telus outage?

  • AlsoKnownAs_AA
    Algis Akstinas (@AlsoKnownAs_AA) reported from Toronto, Ontario

    @Mark_Goldberg @TELUS Question: How many of TELUS+Bell shared network cell towers are fiber connected? 96%? More?

  • PepperMuzz
    RedPepper 🔜@AC.🌻🐶💣 (@PepperMuzz) reported from Vaughan, Ontario

    It’s pretty bad when a major corporation like @TELUS @TELUSsupport can’t do anything for a long term Customer since 2008 - bring out a plan much less expensive then my current one and tells me I have to buy out my current contract in order to switch. Great loyalty TELUS.

  • sfergs_
    Sharlene🌱🍄🌷🌻 (@sfergs_) reported from Vaughan, Ontario

    You know what’s annoying? The Telus IVR system. Like as soon as I hear I start yelling “REPRESENTATIVE!!!” Like I don’t wanna ****** talk to this stupid *** robot😭

  • shapsy01
    Vanessa 🇺🇦 (@shapsy01) reported from Toronto, Ontario

    Looks like it’s time to move on from @TELUS their customer service is way below par my goodness

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • knowpium
    Knowpium (@knowpium) reported

    @MelissaLMRogers @TELUSsupport i pay 35 a month for my unlimited plan. in Canada. Telus just sucks.

  • Social_Moi
    Social Moi 🇨🇦🏳️‍🌈🏳️‍⚧️🐻‍❄️🍔🤣 (@Social_Moi) reported

    @jnbella @TELUS Yes, it's exhausting! Everytime my deal ends, I have to call and say I want to cancel, go through a long rigmarole with the agent until they offer me something decent.

  • LindsayWiebeRD
    Lindsay I.R Wiebe (@LindsayWiebeRD) reported

    @TELUSsupport @TELUS cut off my grandpa’s phone without notice. Better get it fixed before I file a bigger complaint than social media.

  • MRD87694463
    MRD (@MRD87694463) reported

    @VanIsleInvestor Will the new ceo fix the culture at telus? Remove all the management that believe they can manage without a deep understand of what they manage? Maybe? please? Someone needs to actually captain this aimless ship. time will tell. Low expectations from me.

  • ChrisParry
    🆒 Chris Parry (@ChrisParry) reported

    @jojojojojobz @jodyvance @TELUS Why go from bad to bad?

  • bluesparky666
    FTP/ACAB 🍉 (@bluesparky666) reported

    I just switched my phone to Fizz from rogers and now pay 50% less. Just wanted to share. Im not going to answer your calls @Rogers, you can **** all the way off. Next up, @TELUS internet, your time is up *******.

  • FrctalB4ss
    Alberto (@FrctalB4ss) reported

    @jodyvance @TELUS @TELUS is having multiple outages active for a while in Vancouver. They can't fix it apparently. My internet has been going out almost daily/

  • CarrieCnh12
    Carolyn Hinds 🇧🇧 #FreePalestine #CongoInCrisis (@CarrieCnh12) reported

    Vancouver y'all gotta turn out in your numbers to push back against theses monstrosities being bult in your province. This project can never be allowed to begin. And can we talk about how the marketing image Telus is using is a whole *** lie meant to make it look attractive?

  • RonCouturier99
    Ron Couturier (@RonCouturier99) reported

    @jodyvance @TELUSsupport @TELUS Ok what was the problem?

  • MarkMYYZ
    Mark M. (@MarkMYYZ) reported

    @HMcPhersonNDP The CRTC already gave Bell, Rogers & Telus an oligopoly so they can charge us the highest rates in the world. They give CBC 1.5 billion of our tax dollars for **** no one watches. Now they want to tax streaming services a tax that will get passed on to us? Get Ottawa my pocket!!