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Telus outages and service status in Sturgeon, Alberta

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Full Outage Map
  • Telus generated 0 outage signals in the last 24 hours around Sturgeon, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Jun 9, 5:49 PM EDT.
  • 40% Internet (40%)
  • 25% Wi-fi (25%)
  • 20% Phone (20%)
  • 10% TV (10%)
  • 5% Total Blackout (5%)

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Sturgeon, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sturgeon, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Sturgeon, Alberta

The most recent Telus outage reports came from the following cities: Edmonton, Sherwood Park, and St. Albert.

CityProblem TypeReport Time
Edmonton Phone 1 day ago
Edmonton Wi-fi 1 day ago
Edmonton Internet 2 days ago
Edmonton Wi-fi 5 days ago
Edmonton Wi-fi 13 days ago
Sherwood Park Internet 13 days ago

Nearby cities with recent reports

Edmonton

4 recent signals

1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Sturgeon, Alberta

Latest outage, problems and issue reports in Sturgeon and nearby locations:

  • ChazNyeg
    ChazNYEG (@ChazNyeg) reported from Edmonton, Alberta

    @ShawInfo you're the WORST COMPANY EVER! no wonder you trail @TELUS and always will!!! Switching internet services in the morning (not before because guess what?!?, your servers are down).

  • vividprint
    Vivid Print (@vividprint) reported from Edmonton, Alberta

    Rather than purchasing $25 gift cards to support small business during the pandemic with @TELUS #standwithowners, a crass marketing campaign masked as philanthropy, how about providing reliable service so that small businesses can actually operate?

  • CggGordon
    Young Millennial Chinese Гордон👨🏻🧏🏻‍♂️🦻🏻🗣!! (@CggGordon) reported from Edmonton, Alberta

    @mwgbanks @TELUS @TELUSsupport Those are not bad speeds depending on the device. The free wifi I was using where I live was fluctuating really badly from as low as 2-5 Mbps so it was virtually unusable at some points. Have been wanting to get PureFibre for a long time now. Hopes are to get at least 1000 Mbps.

  • yegventures
    Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰 (@yegventures) reported from Edmonton, Alberta

    @JohnZmhr @plbg_s @Bell @TELUS It's strangely an 'essential service' that has been rationed out by providers and streaming services it seems. Imagine if gas was only working 80% of the time or electricity was 60% power.

  • Deaner_232
    I_am_no_one (@Deaner_232) reported from Edmonton, Alberta

    @nothatsyou Damn, I was hoping for much higher speeds this week. I guess I'll put up with my normal Telus 5g signal til then!

  • big_fan2019
    𝕓𝕚𝕘_𝕗𝕒𝕟𝟚𝟘𝟙𝟡 (Non-Parody account) (@big_fan2019) reported from Edmonton, Alberta

    @TELUSsupport trying to rotate and video on the Telus OPTIK app sucks it doesn’t work why

  • Harpe97
    ChiefBadger 37-25-9 (@Harpe97) reported from Edmonton, Alberta

    Hey #Telus .... thanks for wasting 3 hours of my life today with a no show, an error in the system is why the tech never showed. After an hour wait on the phone. So 4 hours, add in a pissy mood. 😡

  • RossFlats
    Ross Flats Vintage Apparel (@RossFlats) reported from Edmonton, Alberta

    @EdmFootballTeam @TELUS “It’s all how you look at it, we’re either short 5 yards for a 1st down or we only need 5 yards to keep the chains moving”

  • adamkelly111111
    Adam kelly (@adamkelly111111) reported from Edmonton, Alberta

    Just going to put it out on here if you are a TELUS customer and you are having slow service with them check your network for unauthorized access on ur internet always take time to search your wireless access for any provider just take a second for your security

  • biggbusdriver
    Dwayne Nemlander (@biggbusdriver) reported from Edmonton, Alberta

    @m_belenky @TELUS There’s a outage in western Canada

  • CoryCVC
    Cory (@CoryCVC) reported from Edmonton, Alberta

    Hey @TELUS @TELUSsupport are we having issues with text messages in Edm area? I can receive but cannot reply..help

  • JustCallMeEevee
    Eevee (@JustCallMeEevee) reported from Edmonton, Alberta

    Telus internet has created so many problems with my streaming schedule 😩 if things continue like this over the next month or two we’re going to need to switch ISP’s. With that being said.... anyone know if anyone is hiring? Mama needs a new job ASAP.

  • tburns34
    Taylor Burns (@tburns34) reported from St. Albert, Alberta

    Hey @TELUSBusiness you’re customer service is horrifying. Made the switch to Shaw and will be switching my home internet and personal cell phone as well. You’re a joke @TELUS

  • Kalebfenoir
    Reluctant Writer (@Kalebfenoir) reported from Edmonton, Alberta

    Seems my internet is down. Out of nowhere. Thought it was my wireless, but checked my phone and it's no longer connected either. Using LTE right now. Hope it comes back by morning. I haven't seen any other real reports of a Telus system crash yet.

  • NadineYeg
    NadineBaileyUnifor (@NadineYeg) reported from Edmonton, Alberta

    @TELUS @TELUSsupport you changed emails and I STILL CANT ACCESS. 4 hrs yesterday and no help and so far 1 he today and I have been transferred to 3 did department. #horribleservice

  • ChadOhman
    Physically Distanced Chad Ohman (@ChadOhman) reported from Edmonton, Alberta

    @telus @TELUSsupport when I say “activation code” to your annoying IVR, it should send me to technical support, not billing. 30 mins waiting on hold for nothing. It’s 2020 and voice recognition is better than that.

  • starchoice
    Steve P (@starchoice) reported from Edmonton, Alberta

    @TELUSsupport Why doesn’t #TELUS provide any support for its e-mail migration? Tech support has provided no follow-up support. Numerous follow-up e-mails to CarlMichaelO.TELUSFIbreSupport just get ignored.

  • gidsmomp
    Loreen Wilson (@gidsmomp) reported from Edmonton, Alberta

    What is going on with this stupid new @telus+ upgrade? It won't recognize my booster network on the app. Wants payment update for @Apple box. Won't take my card info. COLOSSAL WASTE OF TIME & MONEY!

  • getbent1976
    jewelsb (@getbent1976) reported from Edmonton, Alberta

    @TELUS I’d love to watch this except I have ghetto pathetic internet service and @TELUS isn’t doing their jobs to upgrade my building.

  • flymilehighdude
    flyhighmiledude (@flymilehighdude) reported from Edmonton, Alberta

    @TELUSsupport @TELUS Seriously, if all the gouging is not enough, now it's Credit card fees. If you are going to behave like #nofrills, then your price needs to come down. You can't be both!

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • NvaZirobwe
    Nsamba (@NvaZirobwe) reported

    @benmwine @faibanet Never be royal to these companies they don’t care about you I learnt the hard way. I for one I use Rogers communications but these guys increased my bill from 50$ to 70$ without notice I switched to Telus who gave me 40$ 1Gbps Rogers called me and gave me 1.5Gbps at 35$.

  • morpheddreams
    M♡RPHAƏ 🪼 (@morpheddreams) reported

    TELUS WTFFFF FIX YOUR DAMN INTERNET IM WATCHUNG DOPE SHOW.

  • TELUSsupport
    TELUS Support (@TELUSsupport) reported

    @bshynk Sorry you feel this way Barney, did you need any help with your TELUS services?

  • LindsayWiebeRD
    Lindsay I.R Wiebe (@LindsayWiebeRD) reported

    @TELUSsupport @TELUS cut off my grandpa’s phone without notice. Better get it fixed before I file a bigger complaint than social media.

  • sharondaniel91
    Sharon Daniel ©️🎭 (@sharondaniel91) reported

    Ok so this is what we have to deal with here . The big 3 -Ts we have. Thanks to our CRTC. We are F*cked why because where are you going to go . Each of those companies now’s this . The Canadian customer can’t go any where really . As don’t now who own who anymore . The beautiful monopoly we have is crazy. They don’t late anyone in. BCE Inc. ├─ Bell Canada ├─ Bell Mobility ├─ Virgin Plus ├─ Lucky Mobile ├─ Northwestel ├─ Bell Media │ ├─ CTV │ ├─ CTV News │ ├─ BNN Bloomberg │ ├─ CP24 │ └─ Noovo —————————————————- Rogers Communications ├─ Rogers Wireless ├─ Rogers Internet ├─ Rogers TV ├─ Fido ├─ Chatr ├─ Shaw ├─ Sportsnet ├─ Citytv └─ 37.5% of Maple Leaf Sports & Entertainment ——————————————————- TELUS Corporation ├─ TELUS ├─ Koodo ├─ Public Mobile ├─ TELUS Health └─ TELUS Agriculture ——————————————————- Quebecor └─ Videotron ├─ Freedom Mobile ├─ Fizz └─ Videotron Internet/TV So don’t be fooled by the. New. CRTC .Saya start June 12 if I am not mistaken @grok please check it. The those monopolies companies can’t charge you for? Activation. Searching ore cancelation. Again we late grok fact check all

  • irishdancergirl
    Paula the swiftie mom🩷.TAYRONTON5 (@irishdancergirl) reported

    Why is it so hard to speak to a human at @TELUS @TELUSsupport . How does a business not have a customer support phone number listed on their website . So frustrated . Just want to cancel my services now. So annoyed !!!!

  • ReasonAndRage
    B R R | Between Reason and Rage (@ReasonAndRage) reported

    Have been on hold with @Rogers for over an hour. This is for a business account. Not even an option for a call back, like Telus offers. As with everything else, prices increase, mistakes are rampant, and service gets worse and worse. Really not impressed.

  • Braddragon1812
    Brad Dragon (@Braddragon1812) reported

    @Martyupnorth Telus is really bad for mystery charges. Always check your bills.

  • onlyafewcows
    NeverTrustPoliticians (@onlyafewcows) reported

    @VPPSunshine (S)….. real competition would be better. I consider Telus to be closer to mafia than an actual service provider.

  • theCK001
    Farman Khan (@theCK001) reported

    @TELUS Telus sucks for the last couple of months. No service but keep paying bills. To add insult to injury, the care team told: though data is not working, calls and texts are still working, so there is no issue.