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Telus outages and service status in Sturgeon, Alberta

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Full Outage Map
  • Telus generated 1 outage signal in the last 24 hours around Sturgeon, including 1 direct report.
  • The most common problems reported in this area mention Internet, Phone, and TV.
  • The most recent signal from this area was received May 17, 9:45 PM EDT.
  • 55% Internet (55%)
  • 16% Phone (16%)
  • 13% TV (13%)
  • 10% Wi-fi (10%)
  • 3% E-mail (3%)
  • 3% Total Blackout (3%)

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Sturgeon, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sturgeon, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Sturgeon, Alberta

The most recent Telus outage reports came from the following cities: Edmonton, St. Albert, Sherwood Park, and Sturgeon.

CityProblem TypeReport Time
Edmonton Internet 1 hour ago
Edmonton Wi-fi 3 days ago
Edmonton Wi-fi 4 days ago
St. Albert TV 4 days ago
Edmonton Internet 4 days ago
Edmonton Internet 5 days ago

Nearby cities with recent reports

Edmonton

6 recent signals

1 hour ago
St. Albert

2 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Sturgeon, Alberta

Latest outage, problems and issue reports in Sturgeon and nearby locations:

  • tburns34
    Taylor Burns (@tburns34) reported from St. Albert, Alberta

    Hey @TELUSBusiness you’re customer service is horrifying. Made the switch to Shaw and will be switching my home internet and personal cell phone as well. You’re a joke @TELUS

  • cdnantman
    Tony Hornung (@cdnantman) reported from Edmonton, Alberta

    $1000 @TELUS bill this month. 5X the previous month’s bill. All “airtime overage” charges. No warning, no courtesy call. Thanks for the “support”. Taking suggestions for a new service provider.

  • CggGordon
    Young Millennial Chinese Гордон👨🏻🧏🏻‍♂️🦻🏻🗣!! (@CggGordon) reported from Edmonton, Alberta

    @mwgbanks @TELUS @TELUSsupport Those are not bad speeds depending on the device. The free wifi I was using where I live was fluctuating really badly from as low as 2-5 Mbps so it was virtually unusable at some points. Have been wanting to get PureFibre for a long time now. Hopes are to get at least 1000 Mbps.

  • justinberubs
    Justin (@justinberubs) reported from Edmonton, Alberta

    @elks @TELUS “This team is terrible but at least this box suite is pretty cool”

  • ChadOhman
    Чад (Chad) 🇺🇦  (@ChadOhman) reported from Edmonton, Alberta

    @TELUSsupport I’m getting north of 750mbps to a Telus server in #yeg. The problem is not inside my house. Fix your peering.

  • julial04
    Julia (@julial04) reported from Edmonton, Alberta

    I think the people at Rogers knew I was going to use my day off to finally switch my phone provider to Telus, that’s why it’s down across the country. Sorry everyone 🙈🙈

  • yegventures
    Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰 (@yegventures) reported from Edmonton, Alberta

    @TELUSsupport I used to work in Assure. I've done everything on the last 24hrs client-side to fix the connection and eliminated all other conflicting devices. This is a TELUS-end issue. At the rate I'm going, my upload may be finished before my workday ends. I'm not risking it again for t/s.

  • sydthesquider
    Syd Perkins (@sydthesquider) reported from Edmonton, Alberta

    Unable to log into Telus TV + on my iPad. No problem with other devices. Anyone know why? @TELUSsupport

  • mnsomusic
    Mñso (@mnsomusic) reported from Edmonton, Alberta

    Telus is Garbage, still not as bad as Rogers tho. They’ve been on the curb.

  • Mubarak_sadhad
    M I Mubarak Sadhar (@Mubarak_sadhad) reported from Edmonton, Alberta

    @TELUS @TELUSsupport horrible pathetic customer service at your branch and on the phone. I want to cancel your stupid service but that too is so hard

  • Robertial
    💭++ : {𓂀 } Greeπ 𓀆 Ξyz 𓉢 חי (@Robertial) reported from Edmonton, Alberta

    Tread carefully, @TELUS . You’re entering a Lose-Lose situation. #100DaysOfPython “The best way to treat obstacles is to use them as stepping-stones. Laugh at them, tread on them, and let them lead you to something better.” —Enid Blyton

  • Harpe97
    RinkRatt 37-25-9 (@Harpe97) reported from Edmonton, Alberta

    @McOilers @shaw @TSN_Sports Shaw I’m assuming. I have TELUS and no issues

  • CggGordon
    Unacceptable Chinese Gordon 👨🏻🧏🏻‍♂️👂🏻🦻🏻 (@CggGordon) reported from Edmonton, Alberta

    Ridiculous. Set up prepaid services with @TELUS because I owe $2200 to pay the contract off for my #iPhone13ProMax & #AppleWatchSeries7. Was supposed to receive an additional 500 mb for having auto top on and never received it. Store employees could not set up eSim so gave me a…

  • KeeperOfSheep
    East meets West (@KeeperOfSheep) reported from Edmonton, Alberta

    @TELUS after three agents the best I got was, "wait for an email" with your imposed May deadline for #PikTV service I'd certainly like to have the required upgraded boxes ASAP . Customer experience on the decline ..

  • YvetteGillam
    Yvette Gillam (@YvetteGillam) reported from Edmonton, Alberta

    @jesssicrap @TELUS I'm just happy I'm not at work. Cause we can't call for help when we got no cell, my last STARS activation, booster was down and had to get someone to drive 20 min for service 😳 good times, not.

  • Harpe97
    ChiefBadger 37-25-9 (@Harpe97) reported from Edmonton, Alberta

    Is it just me or does @TELUS have the worst, most time consuming prompts on the phone? Even for something simple that you need a quick answer for clarification on your bill. And the new 4K cable box is brutal service compared to regular cable? Is it the new Samsung tv? 😡

  • mariamdena
    mariam (@mariamdena) reported from Edmonton, Alberta

    anyone else’s telus phone and Internet not working?

  • EvieNightstar
    Evie (@EvieNightstar) reported from Edmonton, Alberta

    @TinDizzy Telus just isn’t good in really old buildings. We switched to Shaw and have zero issues now.

  • KeeperOfSheep
    East meets West (@KeeperOfSheep) reported from Edmonton, Alberta

    @TELUS your dealers in SW Edmonton are giving you a bad reputation with repeated attempts to solicit door to door, even after saying no and advising to leave the property. Stop supporting these sales tactics and leave people alone in their homes.

  • MonikaSocialYeg
    Monika Social (@MonikaSocialYeg) reported from Edmonton, Alberta

    Anyone else’s Telus Pik Tv not working?

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • EdInTheBush
    Eddie Torrez (@EdInTheBush) reported

    @ogre_codes Something like the Microsoft example did happen on a Canadian airline WestJet. The worst telecom company in Canada (Telus) gets all the labeling and credit for providing outstanding WiFi with SpaceX and/or Starlink not mentioned anywhere (they are the actual provider).

  • FuzzyBe02910905
    Fuzzy Bear (@FuzzyBe02910905) reported

    @VanIsleInvestor @BNNBloomberg @MobileSyrup Hey: I was as shocked by the numbers as you. I had no idea the TIXT side of the biz had ballooned in such a fashion. What the heck are they all doing, besides making it tougher to move your Telus service from one address to another?

  • PerfumeYou
    It's just me (@PerfumeYou) reported

    @MarkJCarney Time to cancel #Telus Time to leave the communist corporation, cut them off where it hurts. Turn off the money 💰

  • isaiah_ojogigs
    Isaiah Ojo (@isaiah_ojogigs) reported

    @risen_millenial @HeyAmit_ Check this website called oneforma , telus and crowdgen you earn $1500 A month . A legit remote job board Use Morelogin antidetect browse to navigate anonymously , the solution to remote jobs is to work anonymously undetected and make sure you have a good proxy to mask location

  • Value_Theory
    Geometric Abstraction (@Value_Theory) reported

    @windscribecom Don’t worry, they’ll give our pension funds to Telus to replace you with a much worse guaranteed to fail venture

  • poojabnf
    I Love Myself ~~ Pooja (@poojabnf) reported

    Breaking this down so it makes sense: BREAKING: Telus and feds to build big AI data centres in B.C. 1/

  • pacific0__
    speck (@pacific0__) reported

    @RogersHelps The payment arrangement should take priority over the autopayment. Thats how it worked with Telus and how it should be working with every network provider. However, given that you’re all the same anyways, can’t say I’m surprised. I will be exploring my options. Horrible 1st month

  • Willettgoboom
    Willett (@Willettgoboom) reported

    @shannonplante @MarkJCarney Telus here already sucks at most things they should be good at. So i dont expect them to be able to understand why this is a terrible idea, along with ruining the downtown view.

  • indersinghp
    Preet Singh (@indersinghp) reported

    @bears_aware I fail to understand how this is an immigrant’s fault. Bell Telus Roger’s are hiring them to do this, point is that economy is in distress,all the companies are trying adopt methods that may be unusual to the Canadian culture. So stop shooting the messenger, target the source.

  • macpherson_a
    Andrea MacPherson (@macpherson_a) reported

    somehow the woman at Telus just magically made my internet/tv bundle go down by almost $100?????