Telus outages and service status in Sturgeon, Alberta
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around Sturgeon, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received Aug 21, 8:04 PM EDT.
- Internet (55%)
- Wi-fi (18%)
- E-mail (9%)
- Total Blackout (9%)
- TV (9%)
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Sturgeon, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sturgeon, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 27: Problems at Telus
Telus is having issues since 07:20 PM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sturgeon, Alberta
The most recent Telus outage reports came from the following cities: Edmonton.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton
|
5 days ago | |
|
Edmonton
|
TV | 8 days ago |
|
Edmonton
|
Total Blackout | 9 days ago |
|
Edmonton
|
Internet | 12 days ago |
|
Edmonton
|
Internet | 12 days ago |
|
Edmonton
|
Wi-fi | 13 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports Near Sturgeon, Alberta
Latest outage, problems and issue reports in Sturgeon and nearby locations:
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socially_awkward (@David_Yeh) reported from Edmonton, AlbertaTelus fixed our PVR not recording issue by replacing our digital box, but now our box randomly freezes and reboots and it super hot to the touch π‘π€¬π©π§
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Can someone help me open this jar? (@irobox_Cap) reported from Edmonton, Alberta@TELUS wtf I was supposed to get a TV with my home severices and now I'm not. Come pick up your cable boxes
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Ricky Mitchell π¨π¦ (@mitchell_ricky) reported from Edmonton, AlbertaAnyone elses @TELUS internet down in West Edmonton?
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Taylor Burns (@tburns34) reported from St. Albert, AlbertaHey @TELUSBusiness youβre customer service is horrifying. Made the switch to Shaw and will be switching my home internet and personal cell phone as well. Youβre a joke @TELUS
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ChiefBadger 37-25-9 (@Harpe97) reported from Edmonton, AlbertaIs it just me or does @TELUS have the worst, most time consuming prompts on the phone? Even for something simple that you need a quick answer for clarification on your bill. And the new 4K cable box is brutal service compared to regular cable? Is it the new Samsung tv? π‘
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Just Cam. (@DatBawse) reported from Edmonton, AlbertaWhy ******** does my Telus cable/internet bill keep going up, despite me not making any ******* changes to my service. Used to be $189 now it's $210.
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NadineBaileyUnifor (@NadineYeg) reported from Edmonton, Alberta@TELUS @TELUSsupport you changed emails and I STILL CANT ACCESS. 4 hrs yesterday and no help and so far 1 he today and I have been transferred to 3 did department. #horribleservice
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Chris LaBossiere π (@ChrisLaBossiere) reported from Edmonton, Alberta@ryzshrn @Shawhelp @TELUS Ug!!! Itβs just so maddening. $150 a month for SHITTY tv service.
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Steve P (@starchoice) reported from Edmonton, Alberta@TELUSsupport Customer enters into a 2 year agreement at a set cost, not supposed to increase. @TELUS pulls channel from a subscribed theme pack. #TELUS charges $5 to add the missing channel. TELUS pulls a fast one to extract money from customer. @GameShowNetwork
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Julia (@julial04) reported from Edmonton, AlbertaI think the people at Rogers knew I was going to use my day off to finally switch my phone provider to Telus, thatβs why itβs down across the country. Sorry everyone ππ
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Unacceptable Chinese ΠΠΎΡΠ΄ΠΎΠ½ π¨π»π§π»ββοΈππ»π¦»π» (@CggGordon) reported from Edmonton, Alberta@TELUSsupport Not happy with you Telus. You are losing my support fast.
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Justin (@justinberubs) reported from Edmonton, Alberta@elks @TELUS βThis team is terrible but at least this box suite is pretty coolβ
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βππππ πΌπππ€ππππ₯π (@Paigeelisabethx) reported from Edmonton, Alberta@Paul_Figler Yeah I've been with them for 5 years and have no issues I just see telus have better bundles?
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Reluctant Writer (@Kalebfenoir) reported from Edmonton, AlbertaSeems my internet is down. Out of nowhere. Thought it was my wireless, but checked my phone and it's no longer connected either. Using LTE right now. Hope it comes back by morning. I haven't seen any other real reports of a Telus system crash yet.
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Adam kelly (@adamkelly111111) reported from Edmonton, AlbertaJust going to put it out on here if you are a TELUS customer and you are having slow service with them check your network for unauthorized access on ur internet always take time to search your wireless access for any provider just take a second for your security
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Lincoln Ho | Yegventures π»π¦π¨π¦ππ° (@yegventures) reported from Edmonton, Alberta@JohnZmhr @plbg_s @Bell @TELUS It's strangely an 'essential service' that has been rationed out by providers and streaming services it seems. Imagine if gas was only working 80% of the time or electricity was 60% power.
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Monika Social (@MonikaSocialYeg) reported from Edmonton, AlbertaAnyone else having Telus internet issues lately in Windermere?
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***** (@WillyGrant) reported from Edmonton, Alberta@Shawhelp Iβve moved over to @TELUS as a result of your supervisorβs misogynistic attitude. I π―% do not recommend @Shawhelp as a result of this terrible experience.
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Joshua Marshall (@JMarshyBosco93) reported from Edmonton, Alberta@PierreVLeBrun I got Telus cable in Alberta & itβs not on any of the NHL Centre Ice channels. Bad look for the @NHL so far.
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Eevee (@JustCallMeEevee) reported from Edmonton, Alberta@WhiplashHimself I got Telus at my old place because I got 4 months free and I was just moving on my own for the first time. My boyfriend who I now live with also has Telus and had just renewed his contract in 2019 for 2 years. Now itβs gotten so bad we canβt do basic internet things together.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Left Coast Leafs Podcast (@LeftCoastLeafs) reportedThe other day I had a prickly exchange with a Rogers Wireless phone rep. A couple days later I was renegotiating my Telus Optik TV terms. They dropped a ice promo on me if I switched my mobile over. In the back of my mind I was, **** Rogers man. Sign me up.
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. (@its6o4) reportedI work a side job for Telus International and I canβt even get support help. I wonder how the average customer feels. **** is so cooked.
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Marv Brown (@grizbro) reportedTelus responded. I got a call from a tech within 2 hours. He has set up an appt with a service person to come tomorrow morning. He says my modem is a couple Generations old. Fingers crossed this fixes the problem. Thank you Joe from Telus Power of internet.
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We are all in this Together (@WeAreAllInl2) reported@FrankP9915 @JohnRustad4BC This isn't true. Canada has similar problems as US healthcare does post Covid. Private telecoms have the worst service. Sasktel at least has far superior service and prices to that of Bell, Telus, etc.
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Chris P Bacon (@pozpiggy86) reportedHey @TELUS how is a customer supposed to know when to call you when your automated assistant AND your website do not give your hours of operation? I'm trying to sign up with a new service because I'm sick of @Rogers, and it's proving to be incredibly frustrating!
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R@X (@RiseN_Guard) reported@TELUSsupport TELUS is a MESS! Impossible to login and pay my stinkin bill!!!!!! FIX THIS ONCE AND FOR ALL
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FK (@dagdakiayaz) reportedHey @Rogers, I requested to move my internet service last month. A technician came out and told me that the Telus cable currently in use is provided by my landlord, while the Rogers cable is buried behind the drywall. Apparently, I now need to hire a third party to demolish the drywall and access the Rogers cable just to get my internet installed. Is Rogers going to help resolve this, or should I just switch to @TELUS?
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Kurt Rowland (@ruhbarb19) reported@FringedCanuck @Starlink Interesting as I had Starlink for several years and never an issue. Telus ran fiber optic out past our place and offered a great price.. so we sucked in and got hooked up. We have been having issues with it cutting in and out the past few days. Strange coincidence
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Jessica (@Jesslovescoveff) reported@VoteCanadaCom Last week a rep showed up at our door. Was told don't come here I'm on the no call list. Came back 4 times the same evening. Stalking much? @TELUS **** off.
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Salty Albertan (@FringedCanuck) reported@DarrellBP44 @Starlink Not Telus. Service has been **** for several days and I just paid my bill. Starlink is going to owe me some free service. For the amount I pay a month this is ridiculous. π‘