Telus outages and service status in Sturgeon, Alberta

Problems in the last 24 hours in Sturgeon, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sturgeon, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sturgeon, Alberta

The most recent Telus outage reports came from the following cities: Edmonton, Sherwood Park, and St. Albert.

City	Problem Type	Report Time
Edmonton	Internet	13 hours ago
Edmonton	Phone	1 day ago
Edmonton	Internet	9 days ago
Edmonton	Wi-fi	11 days ago
Edmonton	Phone	16 days ago
Edmonton	Wi-fi	16 days ago

Nearby cities with recent reports

Community Discussion

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Telus Issues Reports Near Sturgeon, Alberta

Latest outage, problems and issue reports in Sturgeon and nearby locations:

• 
  Dwayne Nemlander (@biggbusdriver) reported 1 minute ago from Edmonton, Alberta

  @m_belenky @TELUS There’s a outage in western Canada

• 
  East meets West (@KeeperOfSheep) reported 1 minute ago from Edmonton, Alberta

  I stand corrected .. neither your digital or on phone clients seem educated about Telus ending support for current PikTV boxes... poor product knowledge all around ?

• 
  flyhighmiledude (@flymilehighdude) reported 5 minutes ago from Edmonton, Alberta

  @TELUSsupport @TELUS Seriously, if all the gouging is not enough, now it's Credit card fees. If you are going to behave like #nofrills, then your price needs to come down. You can't be both!

• 
  Young Millennial Chinese Гордон👨🏻🧏🏻‍♂️🦻🏻🗣!! (@CggGordon) reported 9 minutes ago from Edmonton, Alberta

  @mwgbanks @TELUS @TELUSsupport Those are not bad speeds depending on the device. The free wifi I was using where I live was fluctuating really badly from as low as 2-5 Mbps so it was virtually unusable at some points. Have been wanting to get PureFibre for a long time now. Hopes are to get at least 1000 Mbps.

• 
  Art New (@ArtieCubed) reported 11 minutes ago from Edmonton, Alberta

  @TELUS great customer service, yeah right. Absolutely brutal! Told everything was fine with transferring internet and Optik TV last week. When it wasn’t someone supposed to call on Monday and finish job. Didn’t happen. Called twice and on hold for over an hour. Shaw here I come.

• 
  rmthespian (@rmthespian) reported 17 minutes ago from St. Albert, Alberta

  @maxfawcett @TD_Canada I felt bad for the Telus rep as I’m sure he and so many others were being overwhelmed. First thing he did was apologize profusely for the wait. I just wish they had the call back system instead of waiting that long.

• 
  Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰 (@yegventures) reported 20 minutes ago from Edmonton, Alberta

  @JohnZmhr @plbg_s @Bell @TELUS They can also make VODs free. It's not like people aren't paying for service. I pay nearly $200 for landline, internet, and TV (basic + Cantonese). It's probably why so many are switching to Netflix.

• 
  Jigga (@yegnav) reported 21 minutes ago from Edmonton, Alberta

  @TELUSsupport Telus charging me $1,900 for a phone bill. Been trying to get a resolution for months but instead I get warnings to pay. Will anyone correct my bill or do I need to cancel my companies services?

• 
  FlocBoutique YEG (@flocboutique) reported 21 minutes ago from Edmonton, Alberta

  LOL @TELUS internet down on #BoxingDay

• 
  charbroiled gargoyle 🚠 (@newmusicmichael) reported 22 minutes ago from Edmonton, Alberta

  And the only way we can change things is with $$$. I’m slowly working on detangling myself from using any Telus services. I can’t support this company any longer.

• 
  Evie (@EvieNightstar) reported 22 minutes ago from Edmonton, Alberta

  @TinDizzy Telus just isn’t good in really old buildings. We switched to Shaw and have zero issues now.

• 
  Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰 (@yegventures) reported 27 minutes ago from Edmonton, Alberta

  @JohnZmhr @plbg_s @Bell @TELUS It's strangely an 'essential service' that has been rationed out by providers and streaming services it seems. Imagine if gas was only working 80% of the time or electricity was 60% power.

• 
  ChiefBadger 37-25-9 (@Harpe97) reported 33 minutes ago from Edmonton, Alberta

  Is it just me or does @TELUS have the worst, most time consuming prompts on the phone? Even for something simple that you need a quick answer for clarification on your bill. And the new 4K cable box is brutal service compared to regular cable? Is it the new Samsung tv? 😡

• 
  NadineBaileyUnifor (@NadineYeg) reported 40 minutes ago from Edmonton, Alberta

  @TELUS @TELUSsupport you changed emails and I still can’t access. 2 days on the phone and still not help. #horrible #worstserviceever

• 
  Reluctant Writer (@Kalebfenoir) reported 40 minutes ago from Edmonton, Alberta

  Seems my internet is down. Out of nowhere. Thought it was my wireless, but checked my phone and it's no longer connected either. Using LTE right now. Hope it comes back by morning. I haven't seen any other real reports of a Telus system crash yet.

• 
  Julia (@julial04) reported 44 minutes ago from Edmonton, Alberta

  I think the people at Rogers knew I was going to use my day off to finally switch my phone provider to Telus, that’s why it’s down across the country. Sorry everyone 🙈🙈

• 
  RealFakeMacT (@RealFakeMacT) reported 48 minutes ago from Edmonton, Alberta

  @koodo It’s not only my phone. All 4 of our phones have terrible reception all over Beaumont and also on our community FB page it appears to be happening with all Koodo, Telus, and Bell customers.

• 
  Steve P (@starchoice) reported 54 minutes ago from Edmonton, Alberta

  @TELUSsupport Why doesn’t #TELUS provide any support for its e-mail migration? Tech support has provided no follow-up support. Numerous follow-up e-mails to CarlMichaelO.TELUSFIbreSupport just get ignored.

• 
  Monika Social (@MonikaSocialYeg) reported 54 minutes ago from Edmonton, Alberta

  Anyone else having Telus internet issues lately in Windermere?

• 
  Vahid Ayan ❄️🦅 (@VAHIDAYAN) reported 60 minutes ago from Edmonton, Alberta

  @TELUS Why our home security (smart cameras) stops recording from time to time? We bought this service 2 months ago and not recording has happened twice. The 2nd one happed last week when we are away? How we should trust this service and tools?

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Heidi McCulloch (@HeidiMcCulloch) reported 5 minutes ago

  I made the worst decision ever moving my home internet to @TELUS - and can’t even fix it because app has been down for 2 weeks and son hold with customer service now at 57 minutes. @TELUSsupport

• 
  ChinoAleman (@chinoalemano) reported 6 minutes ago

  Everyone's focused on $AMPG's US story. And fair enough, they're expanding fast across America. The only American 64T64R AI-RAN radio, deployed at Telus, a Strategic Partner in the DoD-funded Open6G hub next to $NVDA and $QCOM, and the CEO just said new major carriers may go straight to POs next quarter. The US story alone is plenty. But here's what almost nobody is connecting: it was never going to stop at America. On the last earnings call, CEO Fawad Maqbool pointed somewhere else entirely: "Our success being the largest O-RAN deployment in America is helping us reach out and reach further into Europe and other areas of the world". That's the strategy in one sentence. Win the flagship at home, then use that credibility as a passport into other markets. And it isn't just talk. The groundwork is already there. Receipt 1, the concrete one: AMPG signed a 5-year supplier agreement with Fujitsu Spain back in October 2024, explicitly expanding its reach across Europe, Africa and the Middle East. So when the CEO says "Europe," there's already a signed, multi-year channel underneath the words. Receipt 2 is hiding in plain sight: the United Kingdom. Look at AmpliTech's customer wall and you'll find Digital Catapult. Most people scroll right past it. But Digital Catapult isn't a random logo. It's a UK government-backed innovation organization, funded through Innovate UK and DSIT (the UK's Department for Science, Innovation and Technology). And it runs SONIC Labs, the country's flagship Open RAN testing facility. Here's where AMPG enters. Its 64T64R Massive MIMO radio was tested at the O-RAN Global PlugFest in London, hosted at SONIC Labs, with HTC's G-REIGN providing the DU/CU stack and AmpliTech bringing the radio. The only American radio in the room, validated inside a UK government-funded laboratory. Now the part that makes it interesting. Who advises SONIC Labs? All four of Britain's major operators: EE/BT, Three, Virgin Media O2 and Vodafone UK. They sit on its advisory board, shaping what they need from Open RAN vendors and acting as potential future buyers of the vendors who pass through. So picture it. AMPG's radio validated in a government-backed UK lab, whose advisory board is a who's-who of every major British carrier. The entire UK Open RAN buying ecosystem, in one room, watching the only American radio perform. Now let me be completely honest, because that's the only way this is worth anything. There is no signed UK contract. The British operators advise SONIC Labs, they do not own it, and they haven't bought anything from AMPG yet. This was a product-validation milestone, not a revenue event. Anyone telling you the UK government or a British carrier is about to hand AMPG a deal is getting ahead of the facts. A foot in the door is not a sale. But here's why it matters AMPG keeps showing up in exactly the rooms that matter. The US DoD-funded Open6G hub. The O-RAN Global PlugFest as the only American 64T64R radio to pass. A signed channel into Europe via Fujitsu Spain. And now a UK government-backed lab advised by every major British operator. And the CEO saying they'll expand to Europe. That's the pattern. The same playbook, repeated across the Western world: get the only American radio validated, get it in front of the buyers, and let the sovereignty tailwind do the rest. One market at a time. This isn't a company waiting to be discovered. It's methodically getting itself in front of every major Open RAN buyer in the US and Europe, one validation at a time. The contracts are the next step, not the first one. A foot in the door isn't a deal. But you never get the deal without it first. And AMPG's foot is now in a lot of very important doors. Still sub-$1B while all of this quietly compounds. Not financial advice. I'm long $AMPG. DYOR. 📡

• 
  TheRooster (@HandsofScars) reported 9 minutes ago

  @JonFraserTF @TELUS I tried to get a new phone twice in the past year and both times the sales rep made the experience terrible so I simply left.

• 
  Puckerglen (@puckerglen) reported 9 minutes ago

  @garymasonglobe @TELUS Gary.... Rogers/Shaw are even worse Their teck's find so many ways to **** their customers....and STILL get paid. Ive met a few that've told me their tricks and laugh about it. And then getting in touch with customer service...merry-go-round Its deplorable

• 
  Phil Roberts (@xrtsdhndvbh1) reported 11 minutes ago

  Lost my @tsn fee. WTF @Telus

• 
  Duke of Football (@_paulrai) reported 17 minutes ago

  @jodyvance @TELUS Absolutely abysmal signal for today’s game

• 
  NickyJitsBC (@NickyBCjits) reported 17 minutes ago

  @jodyvance @TELUS Mine sucks all too. Internet and cable.

• 
  AJ Punk (@SilentSnow89) reported 21 minutes ago

  @DWOMB Telus. They were having hardware problems with TSN this afternoon.

• 
  Gary Mason 🇨🇦🇺🇦 (@garymasonglobe) reported 23 minutes ago

  It seems @TELUS is fine with its business clients waiting three weeks to get a problem fixed. Imagine running a business and having to face that situation. Is Telus going to reimburse me for the three weeks I won't have service they are suppose to provide?

• 
  Dave Makay (@MakayDave) reported 26 minutes ago

  @Tintie4 @garymasonglobe @TELUS Yeh I switched to Roger’s last fall They are so amazing that many times between Vancouver and Edmonton they had no service including our overnight stay in Valemount.