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Telus outages and service status in Sturgeon, Alberta

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • Telus generated 0 outage signals in the last 24 hours around Sturgeon, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
  • The most recent signal from this area was received Jul 28, 11:32 PM EDT.
  • 70% Internet (70%)
  • 10% Total Blackout (10%)
  • 10% Wi-fi (10%)
  • 10% Phone (10%)

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Sturgeon, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sturgeon, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 31: Problems at Telus

Telus is having issues since 11:00 AM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Sturgeon, Alberta

The most recent Telus outage reports came from the following cities: Edmonton.

CityProblem TypeReport Time
Edmonton Internet 3 days ago
Edmonton Internet 4 days ago
Edmonton Total Blackout 5 days ago
Edmonton Wi-fi 6 days ago
Edmonton Internet 8 days ago
Edmonton Internet 11 days ago

Nearby cities with recent reports

Edmonton

5 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Sturgeon, Alberta

Latest outage, problems and issue reports in Sturgeon and nearby locations:

  • flymilehighdude
    flyhighmiledude (@flymilehighdude) reported from Edmonton, Alberta

    @TELUSsupport @TELUS Seriously, if all the gouging is not enough, now it's Credit card fees. If you are going to behave like #nofrills, then your price needs to come down. You can't be both!

  • MonikaSocialYeg
    Monika Social (@MonikaSocialYeg) reported from Edmonton, Alberta

    Anyone else’s Telus Pik TV down!?

  • flyin_oryan
    Westview Legend 🇨🇦 (@flyin_oryan) reported from Edmonton, Alberta

    @JackieBee_16 @Sportsnet @TELUS Are you using telus boxes on each TV? Or just the telus app? Initially they told me I just needed the app, and it was horrible. Had to get boxes for all my tvs.

  • KatyMackay
    Katy Mackay (@KatyMackay) reported from Edmonton, Alberta

    hey @TELUSsupport, I’ve talked to two Telus tech support people already today. No access to Twitter, app or browser, while on wifi. Fine on data. The tech guys reset it and I get access for a minute, and then it goes out again. I see BC also had this issue.

  • yegventures
    Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰 (@yegventures) reported from Edmonton, Alberta

    @trinighyul @TELUSsupport @TELUS Oh that's horrible. A couple years ago I was part of the 1% of users who had no email service for weeks.

  • CandaceElliott
    Candace Elliott (@CandaceElliott) reported from Edmonton, Alberta

    So many dropped cell calls and no service sometimes in the city from @telus…? Does 5G suck right now? #yeg #cellservice #telus

  • KeeperOfSheep
    East meets West (@KeeperOfSheep) reported from Edmonton, Alberta

    @TELUS are you actively calling customers attempting to upgrade to iPhone 14? call from 18665582273, when I said no thank you, I'm not looking to upgrade right now, I got an immediate hang up, no "thank you", no "have a good evening" ? your outsourcing hurts your reputation.

  • newmusicmichael
    charbroiled gargoyle 🚠 (@newmusicmichael) reported from Edmonton, Alberta

    And the only way we can change things is with $$$. I’m slowly working on detangling myself from using any Telus services. I can’t support this company any longer.

  • lawnmowerhosp
    Lawnmower Hospital (@lawnmowerhosp) reported from Edmonton, Alberta

    Don't know what going on today. Having major @TELUS issues with our phone. Extremely sorry. #Droppingcalls

  • mariamdena
    mariam (@mariamdena) reported from Edmonton, Alberta

    anyone else’s telus phone and Internet not working?

  • kgredd
    Ken reddekopp (@kgredd) reported from Edmonton, Alberta

    @TheSpinDoctor @MizzJackson @TELUS Due to their terrible customer service, they are one carrier I will never use. And now there’s Telus Health which makes them even more disgusting in my mind.

  • ChadOhman
    Physically Distanced Chad Ohman (@ChadOhman) reported from Edmonton, Alberta

    @telus @TELUSsupport when I say “activation code” to your annoying IVR, it should send me to technical support, not billing. 30 mins waiting on hold for nothing. It’s 2020 and voice recognition is better than that.

  • KeeperOfSheep
    KeeperOfSheep (@KeeperOfSheep) reported from Edmonton, Alberta

    @YouTubeTV it's time to step up and #savecanada. @Bell @TELUS @RiverTVNow are not providing a viable service to Canadians

  • YEGwindshield
    Windshield Edmonton (Phil) (@YEGwindshield) reported from Edmonton, Alberta

    @magzvee9 @TELUS @TELUSsupport SIM card issue Can you get dialtine? Try restarting...

  • Harpe97
    RinkRatt 37-25-9 (@Harpe97) reported from Edmonton, Alberta

    @McOilers @shaw @TSN_Sports Shaw I’m assuming. I have TELUS and no issues

  • SarahPa58703798
    Sarah Parkes (@SarahPa58703798) reported from Edmonton, Alberta

    @telus currently been on hold for 1hr 45 minutes trying to speak to customer services about my contract…..!

  • JustCallMeEevee
    Eevee (@JustCallMeEevee) reported from Edmonton, Alberta

    Telus internet has created so many problems with my streaming schedule 😩 if things continue like this over the next month or two we’re going to need to switch ISP’s. With that being said.... anyone know if anyone is hiring? Mama needs a new job ASAP.

  • sydthesquider
    Syd Perkins (@sydthesquider) reported from Edmonton, Alberta

    Unable to log into Telus TV + on my iPad. No problem with other devices. Anyone know why? @TELUSsupport

  • yegventures
    Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰 (@yegventures) reported from Edmonton, Alberta

    @TELUSsupport I used to work in Assure. I've done everything on the last 24hrs client-side to fix the connection and eliminated all other conflicting devices. This is a TELUS-end issue. At the rate I'm going, my upload may be finished before my workday ends. I'm not risking it again for t/s.

  • yegventures
    Lincoln Ho | Yegventures | 何令恒 🇻🇦🇨🇦🇭🇰 (@yegventures) reported from Edmonton, Alberta

    @JayIsPainting @TELUSsupport It's either a "bundle total" as it says (more than one service like phone or tv will give you permanent discounts), or a "monthly total". A rate protection plan (a 2-3 yr term) is always $10 more than a month to month with TELUS.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • GenY_Wealth
    MillennialWealth (@GenY_Wealth) reported

    $T.TO @TELUS waited until long-time-CEO Darren Entwistle became a non-insider to cut the dividend. He tried RAISING the dividend near the end of his term, despite >100% payout, which was later struck down.

  • getmangled
    cнrιѕ (@getmangled) reported

    @TELUS Travel between Fort McMurray and Edmonton. From Grassland north to McMurray service is abysmal. From 5G to LTE to 3G to no service at all in multiple areas. It’s been that way for far too long.

  • GrouchyGrandpa0
    Grouchy Grandpa (@GrouchyGrandpa0) reported

    @TELUS I accept the terms of service for t911 and get that error on the next page

  • sukekhosa
    suke (@sukekhosa) reported

    @mikey_rakkar @TELUS Terrible, getting calls from agents in India who don’t even speak proper English.

  • MattPisko
    Matt Pisko (@MattPisko) reported

    I subscribe to Sportsnet through my TELUS television package. Every month I pay for your channels, yet because I live in Calgary and support the Vancouver Canucks, I am expected to purchase a full Sportsnet+ Premium subscription simply to watch out-of-market games.

  • CanadasLeafs
    Goug Dilmour (@CanadasLeafs) reported

    @rod_the_bod @Rogers Bell is just as bad, I didn't think Telus offered internet in my area.

  • PamelaG63253553
    Pamela Jill Garrison (@PamelaG63253553) reported

    I hate cell phones. I noticed it 15 yrs ago. Cancelled it 6 yrs ago. Flip phone, no data. Best choice ever. Telus asked if I could be ok without, my reply, that is the problem, we don't need them. I only hope for massive cancellations. They will listen then, no more control.

  • brndntlrnlsn
    bran (@brndntlrnlsn) reported

    @telus can you fix the cell phone reception in Windermere, Edmonton PLEASE 🙏

  • VanIsleInvestor
    Vancouver Island Guy 🌊 (@VanIsleInvestor) reported

    @Zecco9999 @TELUS But 2 days for a new customer ? that can't be good @TELUSsupport

  • huhynjnlvr
    megans lover girl 🇵🇸 SEEING ARIANA GRANDE!!! (@huhynjnlvr) reported

    telus is genuinely the worst phone company out there