Telus outages and service status in Sturgeon, Alberta

Problems in the last 24 hours in Sturgeon, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sturgeon, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sturgeon, Alberta

The most recent Telus outage reports came from the following cities: Edmonton, Sherwood Park, Sturgeon, St. Albert, and Morinville.

City	Problem Type	Report Time
Edmonton	Internet	1 day ago
Edmonton	TV	1 day ago
Edmonton	Wi-fi	7 days ago
Edmonton	Wi-fi	9 days ago
Edmonton	Internet	9 days ago
Sherwood Park	Internet	10 days ago

Nearby cities with recent reports

Community Discussion

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Telus Issues Reports Near Sturgeon, Alberta

Latest outage, problems and issue reports in Sturgeon and nearby locations:

• 
  Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰 (@yegventures) reported 5 minutes ago from Edmonton, Alberta

  @trinighyul @TELUSsupport @TELUS Oh that's horrible. A couple years ago I was part of the 1% of users who had no email service for weeks.

• 
  Windshield Edmonton (Phil) (@YEGwindshield) reported 8 minutes ago from Edmonton, Alberta

  @magzvee9 @TELUS @TELUSsupport SIM card issue Can you get dialtine? Try restarting...

• 
  Monika Social (@MonikaSocialYeg) reported 13 minutes ago from Edmonton, Alberta

  Anyone else’s Telus Pik TV down!?

• 
  Stuart Kehrig (@stukehrig) reported 13 minutes ago from Edmonton, Alberta

  ****, ****, **** **** @TELUS Your website sucks, it times out my changing cable package and wants to sell me a wifi booster starter pack when I have one and all I want is an expansion pack.

• 
  Cam. Aka Bawse 🇺🇦 (@DatBawse) reported 18 minutes ago from Edmonton, Alberta

  @SCUBADubois @TELUS Good to hear. I went to war with loyalties and retentions before just saying "ok cancel my service as of Sept 30" as I was signing up for new service under my parents name.

• 
  charbroiled gargoyle 🚠 (@newmusicmichael) reported 18 minutes ago from Edmonton, Alberta

  And the only way we can change things is with $$$. I’m slowly working on detangling myself from using any Telus services. I can’t support this company any longer.

• 
  Mary-Helen Clark (@MHClark2617) reported 24 minutes ago from Edmonton, Alberta

  Can any #yeg peeps tell me their thoughts on @ShawInfo? My @TELUS internet has been out for 7 hours after I was told the issue was resolved and I need a new provider.

• 
  Vivid Print (@vividprint) reported 36 minutes ago from Edmonton, Alberta

  Rather than purchasing $25 gift cards to support small business during the pandemic with @TELUS #standwithowners, a crass marketing campaign masked as philanthropy, how about providing reliable service so that small businesses can actually operate?

• 
  Erin Danforth (@eenied) reported 36 minutes ago from Edmonton, Alberta

  @BilskiSuzanne I still have one because every time I try to cancel it Telus lowers my rate and offers me discounts on my cable/internet. Pretty soon they will be paying me to have a landline. (I’m 48)

• 
  FlocBoutique YEG (@flocboutique) reported 37 minutes ago from Edmonton, Alberta

  LOL @TELUS internet down on #BoxingDay

• 
  Sandra McLaren Boos (@SandraBoos) reported 38 minutes ago from Edmonton, Alberta

  @TELUS @TELUSsupport @teluslabtest I just spent 2 hours troubleshooting with a rep in regards to not receiving incoming calls on my cell phone for 2 weeks from Mar 30 to April 10 as per bill. They would NOT help me with compensation after problem fixed and regained service.

• 
  Unacceptable Chinese Гордон 👨🏻🧏🏻‍♂️👂🏻🦻🏻 (@CggGordon) reported 42 minutes ago from Edmonton, Alberta

  @TELUSsupport Not happy with you Telus. You are losing my support fast.

• 
  NadineBaileyUnifor (@NadineYeg) reported 47 minutes ago from Edmonton, Alberta

  @TELUS @TELUSsupport you changed emails and I STILL CANT ACCESS. 4 hrs yesterday and no help and so far 1 he today and I have been transferred to 3 did department. #horribleservice

• 
  East meets West (@KeeperOfSheep) reported 49 minutes ago from Edmonton, Alberta

  @TELUS after three agents the best I got was, "wait for an email" with your imposed May deadline for #PikTV service I'd certainly like to have the required upgraded boxes ASAP . Customer experience on the decline ..

• 
  ℙ𝕒𝕚𝕘𝕖 𝔼𝕝𝕚𝕤𝕒𝕓𝕖𝕥𝕙 (@Paigeelisabethx) reported 50 minutes ago from Edmonton, Alberta

  @Paul_Figler Yeah I've been with them for 5 years and have no issues I just see telus have better bundles?

• 
  socially_awkward (@David_Yeh) reported 51 minutes ago from Edmonton, Alberta

  Telus fixed our PVR not recording issue by replacing our digital box, but now our box randomly freezes and reboots and it super hot to the touch 😡🤬😩🧐

• 
  Yvette Gillam (@YvetteGillam) reported 54 minutes ago from Edmonton, Alberta

  @jesssicrap @TELUS I'm just happy I'm not at work. Cause we can't call for help when we got no cell, my last STARS activation, booster was down and had to get someone to drive 20 min for service 😳 good times, not.

• 
  Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰 (@yegventures) reported 55 minutes ago from Edmonton, Alberta

  @etowntechy @dailytechnewssh @TELUSsupport @TELUS @Rogers And I'm an Optik TV customer too! I've even unplugged one STB, and haven't used the other one (PVR STB) in over a week. I pay nearly $200/mo for sub-par service. In Canada, the internet is an essential service. Imagine getting power or natural gas 60% of the time. @CRTCeng @TELUS

• 
  East meets West (@KeeperOfSheep) reported 57 minutes ago from Edmonton, Alberta

  @TELUS with @Shawhelp adding #ShawBlueCurve to #Firestick, isn't it time you unblock #PikTV from running on devices that clearly can support the app

• 
  flyhighmiledude (@flymilehighdude) reported 59 minutes ago from Edmonton, Alberta

  @TELUSsupport @TELUS Seriously, if all the gouging is not enough, now it's Credit card fees. If you are going to behave like #nofrills, then your price needs to come down. You can't be both!

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Michael Anderson (@AnderBeef) reported 3 minutes ago

  @TELUS is your data coverage from Squamish to Whistler down? No data at all. Restarted phone. Spoke to other customers they are all having the same issue.

• 
  Oscar Grouch (@OscarGrouchAjax) reported 5 minutes ago

  @TELUSsupport I was by use the setting use location for time zone. But I tested again around lunch and unchecked the setting, and it again switched to Atlantic time. Was wondering if this a Telus network issue. I will try to reboot my phone at the end of the day.

• 
  Wendy 🇨🇦 (@perfectrose2011) reported 7 minutes ago

  thanks," and hang up. Since I now have his name, are you able to contact the police to give his name and the # as obviously being someone impersonating Telus as an employee? Happy to DM this to you.

• 
  chanduuuuu (@chanduuu_cs) reported 7 minutes ago

  @Pirat_Nation In March 2026, Crunchyroll confirmed a major data breach involving approximately 6.8 million users following a cyberattack on a third-party support provider, Telus Digital. The breach occurred when hackers used malware to hijack a support agent's Okta single sign-on account, giving them 24 hours of access to Crunchyroll’s internal systems, including Zendesk, Slack, and Google Workspace. Stolen data primarily consists of customer support ticket records, which include full names, usernames, email addresses, IP addresses, and general geographic locations. In April 2026, cybercriminals offered 2 million of these customer records for sale on a specialized forum, with a single buyer reportedly purchasing a bulk set of 1.2 million records. Security researchers have verified that 1.2 million unique email addresses from this sale are now appearing in data leak databases like Have I Been Pwned. The hackers reportedly demanded a $5 million ransom from Crunchyroll to prevent the release of 100GB of exfiltrated data, though the company has not officially confirmed paying it. Crunchyroll is currently facing class-action lawsuits alleging that the company failed to implement adequate security measures and was not transparent enough with users during the initial discovery. While Crunchyroll maintains that its core user database and full financial systems were not directly breached, the exposure of support ticket history means some users' partial payment info or private messages may be at risk.

• 
  Emmanuel Richie (@emmanuel_r90) reported 10 minutes ago

  @luo_themaestro @amara_is_weird Got someone in the US, UK or Canada that could help you apply for remote jobs like Telus or outlier..? Link up and let's make weekly income together

• 
  Sandra Thomas (@sthomas10) reported 10 minutes ago

  We’re on vacation so at the pool with music in the background & our server gave us her earring to get the SIM card out. It was a journey and Miguel never gave up. If there’s a @TELUS medal, he deserves it! 🥇🥇

• 
  iWhiteshad0w (@iWhiteshad0w) reported 11 minutes ago

  @TELUSsupport @TELUS @TELUSBusiness After hours on the phone with your customer support some rude and some very nice #telus will not credit our bill the $400 in data charges on my daughters line which only has talk/text. Back to #Rogers you lost $3k/yr 4 lines over $400 credit.

• 
  Drew Rickard (@DrewRickard2) reported 12 minutes ago

  @AlanErrington Yes same problem via Telus TV, must be a Global issue??

• 
  Canadian Oil 🇮🇱 (@oilcanadian4) reported 13 minutes ago

  @TELUS has me on hold forever just to cancel my account… and I know I’m not the only one. #CustomerServiceFail

• 
  Parmar_Jaininder (@JackMac47644341) reported 17 minutes ago

  @w3ndsHere @TELUS @TELUSsupport Yes , it is down for me in Surrey