Telus Outage Report in Sturgeon, Alberta
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Sturgeon, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sturgeon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (48%)
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Phone (27%)
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Wi-fi (9%)
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TV (7%)
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E-mail (5%)
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Total Blackout (5%)
Live Outage Map Near Sturgeon, Alberta
The most recent Telus outage reports came from the following cities: Edmonton and St. Albert.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton |
Wi-fi | |
| Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Sturgeon, Alberta
Latest outage, problems and issue reports in Sturgeon and nearby locations:
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Cool Guy
(@CoolGuy54682288) reported
from
Edmonton, Alberta
@TELUS The most advanced phone on the most out-of-date company. No esim support!
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Big Mama E🦒
(@erinsterrr) reported
from
Edmonton, Alberta
@TELUS @TELUSsupport once again the most unprofessional and poor service. Booked my home service install on January 17 for feb 7. The fiber was never installed so the technician couldn’t perform his work. NOW they are telling me March 3. LOL bye keeping Shaw. #ridiculous
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Eric Petersen
(@ericpet) reported
from
Edmonton, Alberta
@eissyrc I'm leaving Telus for Shaw, but they've just screwed me over. Said everything would work so I cancelled Telus and now Shaw says they can't come for a week to fix it. Working from home makes the internet a necessity.
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Habanerogal
(@habanerogal) reported
from
Edmonton, Alberta
@marnipanas @TELUS I hope they got educated on asking for pronouns in order to improve the quality of service to their clients.
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Arik Krause
(@KrauseArik) reported
from
Edmonton, Alberta
of hand, the money he gave me for his line, isn't coming in anymore, therefore it's all on me. I'm not even a @TELUS mobility customer, but their loyalty department has called me three times this week. Attempting to get me as a customer with amazing deals.
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Dαяι-ι 👑
(@_AlmostHome) reported
from
Edmonton, Alberta
listen wifi is terrible worldwide yc .. or it’s just telus
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Cool Guy
(@CoolGuy54682288) reported
from
Edmonton, Alberta
@TELUS @br_webb Bell, Rogers and Freedom: LOL Telus has no esim support!
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Celeste
(@keatsmom) reported
from
Edmonton, Alberta
@CappyD I have it, through Telus. I've just started it, and so far not bad. I like that I can watch certain movies that stent on Netflix, but f I dont find value in it, I will drop it after a month.
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Jason Wiwad
(@JasonWiwadBP) reported
from
Edmonton, Alberta
@ShawInfo might be the worst run company from top to bottom. Online, Retail stores to Support. Who actually uses this company cut my service off before I ever had any went to @TELUS and Blamo wow finally some culture in a business experience
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Mike Malowany
(@miketheref) reported
from
Edmonton, Alberta
@IMPACTWRESTLING Is it up. Ordered it through my TV provider and have a blank screen. Having issues @TELUSsupport @TELUS
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Mary-Helen Clark
(@MHClark2617) reported
from
Edmonton, Alberta
After an hour on hold with @telus, I’m getting my fourth technician visit since October, now to fix my basement TV. The guy who “fixed” my internet somehow made the service slower and more intermittent. I’m just glad my phones are on infinite data.
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Andrew Martin
(@Nitramwerdna) reported
from
Edmonton, Alberta
Thank you @Telus for screwing up the listings on tv and making me miss the @FCBayern game. Never had this problem with Shaw.
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Michele
(@Fairyswirls) reported
from
Edmonton, Alberta
Bought tickets online for @TELUS #marvel exhibition for 1145 still have to wait in line and not one person out of 6 that I have asked knows why terrible first experience been in line for 25 mins dont buy online.. #sucks
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Kevin Johnson
(@kjohnsob) reported
from
Edmonton, Alberta
@TELUSsupport at my condo board meeting, I’m going to motion we all cancel our @TELUS contracts unless fibre is installed. You’ve been out here a half dozen times, enough is enough.
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artman101
(@Artman101a) reported
from
Edmonton, Alberta
@NicelyNabil The one time my Telus works !!! yaaaaaaaaa lol I feel for you tho sucks when it messes up on a hockey game
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Steve C
(@Oxcanhosting) reported
from
Edmonton, Alberta
No internet or TV and called #telus over an hour wait to talk to someone how poor
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Mary-Helen Clark
(@MHClark2617) reported
from
Edmonton, Alberta
I’ve been on hold with @TELUS tech support for six minutes now and I’m already annoyed.
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LA
(@Skylaa66) reported
from
Edmonton, Alberta
[WRITE YOUR MESSAGE OF SUPPORT] #TELUS #WorldJuniors #EndBullying
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Eric Petersen
(@ericpet) reported
from
Edmonton, Alberta
@WillKon @Shawhelp Yeah, it is beyond frustrating. They confirmed there was an active connection here before we moved in, so I cancelled my other service. Now I'm wishing I stayed with Telus. I can't run my business for a week now. Or I can burn ALL my mobile data in a day. No other options.
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Joanne Norum
(@jnorum) reported
from
Edmonton, Alberta
@TELUS I’ve had the worst customer service from your company in the last 8 weeks trying to set up my home internet and I’m not alone. 6 failed installation appointments and 4 hours on the phone, mostly on hold. I’m now sticking with @ShawInfo
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Kevin Epp
(@mr_epp) reported
Hey @telus why is my cell service so awful in my house? Wifi interference? Cell tower problems?
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Calgary K
(@calgary_k) reported
Communications companies, if you wanna lose a customer fast, maybe don't gaslight them with some crap about inflation when they ask for a minor price adjustment: you guys did just fine in the pandemic. Also doubly true if that customer isn't on contract. Bye, Telus!
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Ryan Medd
(@RWMedd) reported
Hey @TELUS / @TELUSsupport You’re pretty awesome about giving a heads up for planned service disruptions…too bad the same can’t be said for advising about unplanned service disruptions when they happen.
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sailesh naidu
(@naidu_sailesh) reported
I will be cancelling your service soon and Move with other providers who are helpful like @TELUS. With your worst customer support and your hunger to just take money from customers even during financial crisis is loosing you a customer and I willnever recommend rogers to anyone
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Greeceball
(@greecebaII) reported
@MikmaqCanadian I said Telus and Shaw idiot. Your ‘research’ skills are hilarious. You google ‘media ownership in Canada’ and you think you struck gold because you found an image from 2014 that focuses on wireless and ISP. Im really sorry facts hurt your feelings so badly.
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StonerDadYYC
(@StonerDadYYC) reported
@BeanBoBean I've worked in 2 unionized environments. 1st one was Telus. That was toxic AF, relationship (at the time, not sure about now) was broken and how mgmt treated employees was brutal. My current one is a lot less confrontational and has been good to us. You're right: good AND bad.
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Scott Creasie
(@ScottBeazley) reported
Don’t sign a contract with @TELUS. 15 + year customer and I’ve been treated like garbage by them. Never again will I sign another contract. You’ve lost me as a customer. Despicable customer service. No willingness to help. Never again!
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Peter Nowak
(@peternowak) reported
A Rogers outage paralyzes the country, Bell fires people for going grey and censors the news, Telus is privatizing health care... what a time to be alive.
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Jane Morgan
(@Jaanikka) reported
It's going to be a great day. Actual call: Telus Business(TB): "Could I speak to the person responsible for your internet service?" Me: "That would be Elon Musk" TB: "Great! Do you have a number for him?" Me: "No, but you can Google him." TB: "Will do. Thanks for your help."
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Dan Hill
(@guru4pcs) reported
@TELUS why can't I order the Talk & Text 100 plan (as mandated by @CRTCHearings)? Phone sales person takes 30 minutes and keeps saying he is doing me a favor while trying to upsell me on a monthly plan then dumps me to customer support...