Telus outages and service status in Sturgeon, Alberta
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Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around Sturgeon, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received May 28, 11:35 PM EDT.
- Internet (52%)
- Wi-fi (14%)
- TV (14%)
- Phone (14%)
- Total Blackout (5%)
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Sturgeon, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sturgeon, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Sturgeon, Alberta
The most recent Telus outage reports came from the following cities: Edmonton, Sherwood Park, and St. Albert.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton
|
Wi-fi | 4 days ago |
|
Sherwood Park
|
Internet | 4 days ago |
|
Edmonton
|
Internet | 5 days ago |
|
St. Albert
|
Phone | 9 days ago |
|
Edmonton
|
Internet | 9 days ago |
|
Edmonton
|
Internet | 11 days ago |
Nearby cities with recent reports
2 recent signals
1 recent signals
Community Discussion
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Telus Issues Reports Near Sturgeon, Alberta
Latest outage, problems and issue reports in Sturgeon and nearby locations:
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Young Millennial Chinese Гордон👨🏻🧏🏻♂️🦻🏻🗣!! (@CggGordon) reported from Edmonton, Alberta@mwgbanks @TELUS @TELUSsupport Those are not bad speeds depending on the device. The free wifi I was using where I live was fluctuating really badly from as low as 2-5 Mbps so it was virtually unusable at some points. Have been wanting to get PureFibre for a long time now. Hopes are to get at least 1000 Mbps.
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ChiefBadger 37-25-9 (@Harpe97) reported from Edmonton, AlbertaIs it just me or does @TELUS have the worst, most time consuming prompts on the phone? Even for something simple that you need a quick answer for clarification on your bill. And the new 4K cable box is brutal service compared to regular cable? Is it the new Samsung tv? 😡
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ℙ𝕒𝕚𝕘𝕖 𝔼𝕝𝕚𝕤𝕒𝕓𝕖𝕥𝕙 (@Paigeelisabethx) reported from Edmonton, Alberta@Paul_Figler Yeah I've been with them for 5 years and have no issues I just see telus have better bundles?
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flyhighmiledude (@flymilehighdude) reported from Edmonton, Alberta@TELUSsupport @TELUS Seriously, if all the gouging is not enough, now it's Credit card fees. If you are going to behave like #nofrills, then your price needs to come down. You can't be both!
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MEHAK GILL (@MehakGill123) reported from Edmonton, Alberta@TELUSsupport Please help Me with Account Number 38040078 i have been ripped off by telus.
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Art New (@ArtieCubed) reported from Edmonton, Alberta@TELUS great customer service, yeah right. Absolutely brutal! Told everything was fine with transferring internet and Optik TV last week. When it wasn’t someone supposed to call on Monday and finish job. Didn’t happen. Called twice and on hold for over an hour. Shaw here I come.
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Madison Moroz: PLAYOFF BOUND!!! (@Madi39) reported from Edmonton, AlbertaUmmmm my tv signal is now lost?!! Wtf Telus
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ChazNYEG (@ChazNyeg) reported from Edmonton, Alberta@ShawInfo you're the WORST COMPANY EVER! no wonder you trail @TELUS and always will!!! Switching internet services in the morning (not before because guess what?!?, your servers are down).
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East meets West (@KeeperOfSheep) reported from Edmonton, AlbertaI stand corrected .. neither your digital or on phone clients seem educated about Telus ending support for current PikTV boxes... poor product knowledge all around ?
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***** (@WillyGrant) reported from Edmonton, Alberta@Shawhelp I’ve moved over to @TELUS as a result of your supervisor’s misogynistic attitude. I 💯% do not recommend @Shawhelp as a result of this terrible experience.
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Sandra McLaren Boos (@SandraBoos) reported from Edmonton, Alberta@TELUS @TELUSsupport @teluslabtest I just spent 2 hours troubleshooting with a rep in regards to not receiving incoming calls on my cell phone for 2 weeks from Mar 30 to April 10 as per bill. They would NOT help me with compensation after problem fixed and regained service.
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Cameron Young (@CameronJY71) reported from Edmonton, AlbertaTonight I learned that Canada 🇨🇦 has THEE worse cell phone provider companies/plans! This is a issue that NEEDS to be fixed AND talked about more! These companies and plans are PIRACY! Laws HAVE to be made! #Rogers #Telus #Bell
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Julia (@julial04) reported from Edmonton, AlbertaI think the people at Rogers knew I was going to use my day off to finally switch my phone provider to Telus, that’s why it’s down across the country. Sorry everyone 🙈🙈
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Just Cam. (@DatBawse) reported from Edmonton, AlbertaWhy ******** does my Telus cable/internet bill keep going up, despite me not making any ******* changes to my service. Used to be $189 now it's $210.
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Physically Distanced Chad Ohman (@ChadOhman) reported from Edmonton, Alberta@TELUS I downgraded from gigabit to 750 and now my upload is half what I’m paying for. It’s been a month, your manager went on vacation and has since failed to reply to me. I’ve but over 30 hours into fixing your problem. The CRTC has the complaint.
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jewelsb (@getbent1976) reported from Edmonton, Alberta@TELUS I’d love to watch this except I have ghetto pathetic internet service and @TELUS isn’t doing their jobs to upgrade my building.
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East meets West (@KeeperOfSheep) reported from Edmonton, Alberta@TELUS how many clients are your online customer service chat agents expected to juggle at the same time. 20 minutes to confirm one detail, and a call from same agent asking for a different client confirms they juggle clients instead of resolving issues and moving on..
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charbroiled gargoyle 🚠 (@newmusicmichael) reported from Edmonton, AlbertaAnd the only way we can change things is with $$$. I’m slowly working on detangling myself from using any Telus services. I can’t support this company any longer.
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Jigga (@yegnav) reported from Edmonton, Alberta@TELUSsupport Telus charging me $1,900 for a phone bill. Been trying to get a resolution for months but instead I get warnings to pay. Will anyone correct my bill or do I need to cancel my companies services?
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Steve P (@starchoice) reported from Edmonton, Alberta@TELUSsupport Why doesn’t #TELUS provide any support for its e-mail migration? Tech support has provided no follow-up support. Numerous follow-up e-mails to CarlMichaelO.TELUSFIbreSupport just get ignored.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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AYCT (@ptlrnk302) reported@TELUSsupport The wifi service is out for 2 days now. Worst timing ever Telus. We get weekends to enjoy and this is what we end up with. Remind me again why I am paying premium prices for Telus?
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Duncan Magroin (Mug/Shot) (@yeg_sewer_rat) reported@Martyupnorth I have had Rogers, Bell and Telus ; they all have terrible customer service until you call to cancel, then they have plans that save you lots.
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Reagan Podelec🍁🏒 (@ReaganPodelec) reported@Social_Moi @TELUS So funny. People have become slaves to the service and expect it for pennies on the dollar. For copper services yes I can see the sub $70 being the norm. High speed rates like 250-1g are in that $80-100 Mark. I pay $90 for $500. Beyond satisfied.
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Jaime Cooke (Old Greenone) Space Pirate. (@GreenoneOld) reported@cselley One thing I'm happy about? Starlink just screwed Bell and Telus. They wait till public outcry causes the provinces to gift them cable infrastructure instead of building it themselves. Now the same ppl can just buy starlink and never have to deal with our protected oligopolies.
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Charlie Kirk Douglas (@MS_Encarta95) reportedI got 100GB 5G+ unlimited talk/text within US/Canada/Mexico for $55 through my work plan on Telus I thought I was getting a deal damn
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CanIrishCanuck 🇨🇦 🍁 (@CanIrishGal) reported@MelissaLMRogers @TELUSsupport I've been taken to collections over Telus. They are by far the worst of the worst.
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Marqee (@Marquis86069666) reported@ryan_weal @UnkleHack69 I know, I built their networks for 30yrs. I was the head Tech. Publics another washed down VS. Telus pretending it's not a part of a monopoly. I built every technology that came along. 5G is here to control everything you own. I hate this sht now.
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xOxStayCxOx (@xOxStaycxOx) reportedNot understanding how my Stream+ is no longer attached to my @TELUS account so I can’t cancel it but I keep getting billed monthly for it. Not to mention there is no customer service line to call for help cancelling I am just stuck praying someone reads my ticket?!
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Terrill Tailfeathers (@Terrilltf) reportedFinally got that bill covered thanks to a good friend. I just hope I’m not too late for the cutoff today at noon. Just on hold with telus. If i go down I’ll be back. I’ll figure something out.
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Ark (@MikeCanning7) reported@Bignogak @TedRutland Almost all current plans from major carriers (Rogers, Bell, Telus) and flanker brands (Fido, Koodo, Virgin Plus, Freedom Mobile) bundle all emergency network maintenance costs directly into the base price of your monthly plan.