Telus

Telus Outage Report in Sturgeon, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Sturgeon, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sturgeon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Sturgeon, Alberta 02/20/2026 15:45

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Live Outage Map Near Sturgeon, Alberta

The most recent Telus outage reports came from the following cities: Edmonton and St. Albert.

Loading map, please wait...
City Problem Type Report Time
CanadaEdmonton Wi-fi
CanadaEdmonton Internet
CanadaEdmonton Phone
CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaEdmonton Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Sturgeon, Alberta

Latest outage, problems and issue reports in Sturgeon and nearby locations:

  • thetrblwthtracy tracy gora (@thetrblwthtracy) reported from Edmonton, Alberta

    @TELUS where are the reward points for my cell service? I pay $163/month and get nothing. The pmt is never late & I’ve been a customer since 2012. My Home Services are LINKED. Norton Security is LINKED. My Apple Watch is LINKED. Fourteen points in almost 2 years?? C’mon #telus

  • kgredd Ken reddekopp (@kgredd) reported from Edmonton, Alberta

    @TheSpinDoctor @MizzJackson @TELUS Due to their terrible customer service, they are one carrier I will never use. And now there’s Telus Health which makes them even more disgusting in my mind.

  • KeeperOfSheep East meets West (@KeeperOfSheep) reported from Edmonton, Alberta

    @TELUS how many clients are your online customer service chat agents expected to juggle at the same time. 20 minutes to confirm one detail, and a call from same agent asking for a different client confirms they juggle clients instead of resolving issues and moving on..

  • DatBawse Cam. Aka Bawse 🇺🇦 (@DatBawse) reported from Edmonton, Alberta

    @SCUBADubois @TELUS @CRTCeng When we moved last September I fought with Telus to extend the contract at the new pricing. They wouldnt do it. So we just called in for "new" service under my parents name and got all the deals/freebies so easily.

  • KeeperOfSheep East meets West (@KeeperOfSheep) reported from Edmonton, Alberta

    @TELUS after three agents the best I got was, "wait for an email" with your imposed May deadline for #PikTV service I'd certainly like to have the required upgraded boxes ASAP . Customer experience on the decline ..

  • KeeperOfSheep East meets West (@KeeperOfSheep) reported from Edmonton, Alberta

    I stand corrected .. neither your digital or on phone clients seem educated about Telus ending support for current PikTV boxes... poor product knowledge all around ?

  • MehakGill123 MEHAK GILL (@MehakGill123) reported from Edmonton, Alberta

    @TELUSsupport Please help Me with Account Number 38040078 i have been ripped off by telus.

  • WhiplashHimself Jon G. (@WhiplashHimself) reported from Edmonton, Alberta

    Considering @Rogers @RogersHelps has screwed me around long enough, and refused to get with the times to help me out. I’m likely going to change providers after over 10 years of being a customer. Hey @TELUS, how you doin?

  • MonikaSocialYeg Monika Social (@MonikaSocialYeg) reported from Edmonton, Alberta

    Anyone else’s Telus Pik TV down!?

  • adamkelly111111 Adam kelly (@adamkelly111111) reported from Edmonton, Alberta

    Just going to put it out on here if you are a TELUS customer and you are having slow service with them check your network for unauthorized access on ur internet always take time to search your wireless access for any provider just take a second for your security

  • CameronJY71 Cameron Young (@CameronJY71) reported from Edmonton, Alberta

    Tonight I learned that Canada 🇨🇦 has THEE worse cell phone provider companies/plans! This is a issue that NEEDS to be fixed AND talked about more! These companies and plans are PIRACY! Laws HAVE to be made! #Rogers #Telus #Bell

  • CggGordon Unacceptable Chinese Гордон 👨🏻🧏🏻‍♂️👂🏻🦻🏻 (@CggGordon) reported from Edmonton, Alberta

    @TELUSsupport Not happy with you Telus. You are losing my support fast.

  • flocboutique FlocBoutique YEG (@flocboutique) reported from Edmonton, Alberta

    LOL @TELUS internet down on #BoxingDay

  • Robertial 💭++ : {𓂀 } Greeπ 𓀆 Ξyz 𓉢 חי (@Robertial) reported from Edmonton, Alberta

    Tread carefully, @TELUS . You’re entering a Lose-Lose situation. #100DaysOfPython “The best way to treat obstacles is to use them as stepping-stones. Laugh at them, tread on them, and let them lead you to something better.” —Enid Blyton

  • KeeperOfSheep East meets West (@KeeperOfSheep) reported from Edmonton, Alberta

    @TELUS with @Shawhelp adding #ShawBlueCurve to #Firestick, isn't it time you unblock #PikTV from running on devices that clearly can support the app

  • dirklancer 🎂 🚧 Jeff Nachtigall (@dirklancer) reported from Edmonton, Alberta

    @Ell_Chris I emailed picture of the "Telus Field" parking sign, and the "ReMax Field" sign at the entrance, and said I wasn't aware of any event at (or the existence of) "Telus Field". I was then told the issue was resolved.

  • MonikaSocialYeg Monika Social (@MonikaSocialYeg) reported from Edmonton, Alberta

    Anyone else’s Telus Pik Tv not working?

  • Mubarak_sadhad M I Mubarak Sadhar (@Mubarak_sadhad) reported from Edmonton, Alberta

    @TELUS @TELUSsupport horrible pathetic customer service at your branch and on the phone. I want to cancel your stupid service but that too is so hard

  • DatBawse Cam. Aka Bawse 🇺🇦 (@DatBawse) reported from Edmonton, Alberta

    @SCUBADubois @TELUS Good to hear. I went to war with loyalties and retentions before just saying "ok cancel my service as of Sept 30" as I was signing up for new service under my parents name.

  • GahertySandra S Gee (@GahertySandra) reported from Edmonton, Alberta

    Getting to 2 days without Internet. Work tomorrow with several critical meetings. @TELUS is doing nothing to address and we’re getting antsy. Everyone we talk to makes promises they then don’t deliver on (when we finally get through). Internet is an essential service.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • GetMadGetAngry 💥Angry Red Head💥 (@GetMadGetAngry) reported

    @UCPCaucus @jkenney through sheer stupidity and arrogance is dragging #Alberta down to it’s lowest denominator. He stole his leadership, lied non-stop through the pandemic, pandered to anti-vaxxers and anti science all for the money. Scuttling AHS to privatized healthcare with Telus.🤠🤡

  • abshadowrider Truth Warrior (@abshadowrider) reported

    @TELUS Telus cell service in the Columbia Valley of BC is an embarrassment to the point we have started a petition for them to fix it. They won’t even try to fix it. It’s like early 1980s technology. And it’s because of Telus policy choices

  • adventuristo Adventuristo (@adventuristo) reported

    So why is #5G, or at least #Telus 5G slower than LTE consistently? I'm often getting 300, even 400+ Mbps down on LTE, but only around 200-250 on 5G.

  • TELUSNews TELUS News (@TELUSNews) reported

    A blended churn rate of 0.81% puts @TELUS’ Q2 results at the top of the industry, demonstrating that a commitment to a world-leading network and peerless customer service produces customer loyalty. #TELUSresults

  • AlbertaDusty David Earle (@AlbertaDusty) reported

    @TELUS are there internet issues in the Timberlea are of Fort McMurray? I have no internet today. This is just terrible.

  • oilsandsgirl Clare (@oilsandsgirl) reported

    @TELUSsupport Your data sucks in East Red Deer from north to south. Used to just be in Clearview area but is getting worse by the week. After many years of cell service from TELUS, we are seriously considering changing providers. . Do better!!!

  • Vicodin2G Vicodin14 (@Vicodin2G) reported

    @TELUS , why don't you want my business? over the past month, i've called 6 times to get service set-up. first 5 times I was told to wait for call back in 24-48 hours. NEVER ONCE have your first 5 agents called me back. I just want to give you my money

  • Dricksus Thomas/Dricksus on Twitch (@Dricksus) reported

    @xChainbrain Ooof, sorry buddy. I've been having mega trouble with my Shaw internet. Thinking of switching to Telus fibre.

  • N_lees Redsox34 (@N_lees) reported

    @TELUS To bad your internet is absolutely **** and over priced for the little bit of crap service we actually get.

  • Zettin_ Zettin (@Zettin_) reported

    @TELUS Can you guys get me internet service in my area already.