Telus outages and service status in Sturgeon, Alberta
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Full Outage Map
- Telus generated 1 outage signal in the last 24 hours around Sturgeon, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Aug 21, 8:04 PM EDT.
- Internet (53%)
- Wi-fi (20%)
- Total Blackout (13%)
- E-mail (7%)
- TV (7%)
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Sturgeon, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sturgeon, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Sturgeon, Alberta
The most recent Telus outage reports came from the following cities: Edmonton.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton
|
4 hours ago | |
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Edmonton
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TV | 3 days ago |
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Edmonton
|
Total Blackout | 3 days ago |
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Edmonton
|
Internet | 7 days ago |
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Edmonton
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Internet | 7 days ago |
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Edmonton
|
Wi-fi | 8 days ago |
Nearby cities with recent reports
5 recent signals
Community Discussion
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Telus Issues Reports Near Sturgeon, Alberta
Latest outage, problems and issue reports in Sturgeon and nearby locations:
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East meets West (@KeeperOfSheep) reported from Edmonton, Alberta@TELUS after three agents the best I got was, "wait for an email" with your imposed May deadline for #PikTV service I'd certainly like to have the required upgraded boxes ASAP . Customer experience on the decline ..
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Stuart Kehrig (@stukehrig) reported from Edmonton, Alberta****, ****, **** **** @TELUS Your website sucks, it times out my changing cable package and wants to sell me a wifi booster starter pack when I have one and all I want is an expansion pack.
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ChiefBadger 37-25-9 (@Harpe97) reported from Edmonton, AlbertaIs it just me or does @TELUS have the worst, most time consuming prompts on the phone? Even for something simple that you need a quick answer for clarification on your bill. And the new 4K cable box is brutal service compared to regular cable? Is it the new Samsung tv? ๐ก
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Katy Mackay (@KatyMackay) reported from Edmonton, Albertahey @TELUSsupport, Iโve talked to two Telus tech support people already today. No access to Twitter, app or browser, while on wifi. Fine on data. The tech guys reset it and I get access for a minute, and then it goes out again. I see BC also had this issue.
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ะงะฐะด (Chad) ๐บ๐ฆ ๎จ (@ChadOhman) reported from Edmonton, Alberta@TELUSsupport Iโm getting north of 750mbps to a Telus server in #yeg. The problem is not inside my house. Fix your peering.
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Lincoln Ho | Yegventures ๐ป๐ฆ๐จ๐ฆ๐ญ๐ฐ (@yegventures) reported from Edmonton, Alberta@etowntechy @dailytechnewssh @TELUSsupport @TELUS @Rogers And I'm an Optik TV customer too! I've even unplugged one STB, and haven't used the other one (PVR STB) in over a week. I pay nearly $200/mo for sub-par service. In Canada, the internet is an essential service. Imagine getting power or natural gas 60% of the time. @CRTCeng @TELUS
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East meets West (@KeeperOfSheep) reported from Edmonton, Alberta@TELUS how many clients are your online customer service chat agents expected to juggle at the same time. 20 minutes to confirm one detail, and a call from same agent asking for a different client confirms they juggle clients instead of resolving issues and moving on..
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NadineBaileyUnifor (@NadineYeg) reported from Edmonton, Alberta@TELUS @TELUSsupport you changed emails and I still canโt access. 2 days on the phone and still not help. #horrible #worstserviceever
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Mary-Helen Clark (@MHClark2617) reported from Edmonton, AlbertaCan any #yeg peeps tell me their thoughts on @ShawInfo? My @TELUS internet has been out for 7 hours after I was told the issue was resolved and I need a new provider.
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jewelsb (@getbent1976) reported from Edmonton, Alberta@TELUS Iโd love to watch this except I have ghetto pathetic internet service and @TELUS isnโt doing their jobs to upgrade my building.
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Cam. Aka Bawse ๐บ๐ฆ (@DatBawse) reported from Edmonton, Alberta@SCUBADubois @TELUS Good to hear. I went to war with loyalties and retentions before just saying "ok cancel my service as of Sept 30" as I was signing up for new service under my parents name.
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Chris Dingman (@dingdish) reported from Edmonton, Alberta@TELUS your cable and wifi sucks!! And yes Iโve tried unplugging the modem and cable box ๐๐๐๐๐คฌ๐คฌ
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rmthespian (@rmthespian) reported from St. Albert, Alberta@maxfawcett @TD_Canada I felt bad for the Telus rep as Iโm sure he and so many others were being overwhelmed. First thing he did was apologize profusely for the wait. I just wish they had the call back system instead of waiting that long.
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Debbie W (@debs_wolf) reported from Edmonton, Alberta@shmitzysays I did with Telus but a restart of my phone seemed to have solved the issue
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โ๐๐๐๐ ๐ผ๐๐๐ค๐๐๐๐ฅ๐ (@Paigeelisabethx) reported from Edmonton, Alberta@Paul_Figler Yeah I've been with them for 5 years and have no issues I just see telus have better bundles?
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Dwayne Nemlander (@biggbusdriver) reported from Edmonton, Alberta@m_belenky @TELUS Thereโs a outage in western Canada
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Joshua Marshall (@JMarshyBosco93) reported from Edmonton, Alberta@PierreVLeBrun I got Telus cable in Alberta & itโs not on any of the NHL Centre Ice channels. Bad look for the @NHL so far.
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Candace Elliott (@CandaceElliott) reported from Edmonton, Alberta@TELUSsupport I have a PVR that freezes, I have spotty wifi and Telus is blaming an old cord that we have coming into our house for slow wifi...? Well then help me! Itโs Telus Wi-Fi and Telus TV!
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socially_awkward (@David_Yeh) reported from Edmonton, AlbertaTelus fixed our PVR not recording issue by replacing our digital box, but now our box randomly freezes and reboots and it super hot to the touch ๐ก๐คฌ๐ฉ๐ง
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Ash (@ashley_streets) reported@ctvedmonton My house burned down in October and I too was charged ridiculous amounts of cancellation fees. Telus also was horrible to deal with and kept insisting they couldnโt cancel trying to force me to move the services to a new residence which at the time obvsiouslt didnโt have yet.
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BillM (@BillMah017) reported@DouglasTodd @TELUS I would argue that the immigration drove down prices. 10 years ago, I was paying 70 dollars for 1 line with a few GB of data. Today, I have two lines and 150 GB of shared data for 70 dollars.
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Dlakes (@dlakes_fx) reported@jamajama711 @MkoTheComedian Can you help with telus
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Salty Albertan (@FringedCanuck) reportedAnyone else having issues with @Starlink ? Two days in a row Iโve had sketchy asf service. Cutting in and out. Thatโs the kind of **** connection Telus,Rogers and Bell have on the daily. Not Starlink. I pay through the *** for my Home system and mini. There are no obstructions or otherwise. wtf is going onโฆโฆโฆ
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Andy (@Andy17546890107) reported@MarkJCarney Excellent news PM Whats BC Hydro going to do ? Currently buying 30% of their power from USA coal fired plants & say 20 shortfall by 2029, Source Global BC news. Telus building 3 data centers. Kamloops one will gobble 1.4 Megawatts or the same as 85,000 people. Need help Tks
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Jason Zanatta (@JasonZanatta) reported@bcbluecon Even in Central Coquitlam at my business , y over y we pay more and y over year @telus service gets worse. Multiple dropped calls per week. Dead zones. Ridiculous given what we Canadians pay. Time of emergency I canโt imagine how bad it must be.
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Armando Asuncion (@qmanT) reported@Richard_sfu @TELUSsupport Itโs Telus man! Crappy service and worst customer service of all! My latest bill increased by $ 5 each for Optik Tv and 3Gbps Internet which I not getting since upgrading from the 1. 5 Gbps and the speed is even worse. And they have the guts to increase it !
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North American (@LongshoreCowboy) reported@JayGenXer I have another year of a "contract" with @TELUS. I will be cancelling it, paying their bullshit penalty and moving to @Starlink by mid-September. I suggest every Canadian who hates this bill does the same. Once a Musk company offers cellular service, it switches too. I am so done with fascist Canada.
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theredlion (@thered_lataleph) reported@TELUS Don't get involved with this company. They are the worst for customer service. They have apps that don't work and if you ask for a paper bill you get zero information on it. Then you try to leave them and they harass you and charge you hundreds of dollars. Think illegal
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Trader Joel ๐จ๐ฆ (@Trader__Joel) reported@TELUS @TELUSsupport Is the most frustrating & awful company to deal with. Every other utility allows you to cancel services online. I've been transferred to 3 service reps and on hold for an hour and still cannot cancel. Ridiculous! #telussucks