Telus Outage Report in Sturgeon, Alberta
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Sturgeon, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sturgeon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (45%)
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Phone (29%)
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Wi-fi (10%)
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TV (6%)
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E-mail (5%)
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Total Blackout (5%)
Live Outage Map Near Sturgeon, Alberta
The most recent Telus outage reports came from the following cities: Edmonton, Morinville and St. Albert.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton |
Total Blackout | |
| Edmonton |
Internet | |
| Edmonton |
Internet | |
| Morinville |
Phone | |
| Edmonton |
Phone | |
| Edmonton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Sturgeon, Alberta
Latest outage, problems and issue reports in Sturgeon and nearby locations:
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Joanne Norum
(@jnorum) reported
from
Edmonton, Alberta
@TELUS I’ve had the worst customer service from your company in the last 8 weeks trying to set up my home internet and I’m not alone. 6 failed installation appointments and 4 hours on the phone, mostly on hold. I’m now sticking with @ShawInfo
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pat sasseville
(@sass3450) reported
from
Edmonton, Alberta
@Mandoline79 @TELUS They've been worst customer service in Canada for yrs. Just brutal!
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Yamamoto97
(@Stephane774) reported
from
Edmonton, Alberta
@McFeenixx It’s 200 bucks but Telus lets you pay for it in 4 separate instalments of 50 bucks. Well worth the money , you literally get every game and I’ve never had any issues with the connection or lagging.
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artman101
(@Artman101a) reported
from
Edmonton, Alberta
@NicelyNabil The one time my Telus works !!! yaaaaaaaaa lol I feel for you tho sucks when it messes up on a hockey game
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Mike Malowany
(@miketheref) reported
from
Edmonton, Alberta
@IMPACTWRESTLING Is it up. Ordered it through my TV provider and have a blank screen. Having issues @TELUSsupport @TELUS
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Lincoln Ho | Yegventures 🇨🇦🇭🇰🇻🇦
(@yegventures) reported
from
Edmonton, Alberta
@Mandoline79 @TELUS When I worked there, I started out as an Assure agent (tech support). The kind half hour wait I had today was unacceptable, let alone having to spent 2 hours on the phone. They kept contracting jobs overseas as well.
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Cool Guy
(@CoolGuy54682288) reported
from
Edmonton, Alberta
@TELUS @br_webb Bell, Rogers and Freedom: LOL Telus has no esim support!
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Cool Guy
(@CoolGuy54682288) reported
from
Edmonton, Alberta
@TELUS @Apple None of the customers is 100% happy because you do not support esim!
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Mary-Helen Clark
(@MHClark2617) reported
from
Edmonton, Alberta
After an hour on hold with @telus, I’m getting my fourth technician visit since October, now to fix my basement TV. The guy who “fixed” my internet somehow made the service slower and more intermittent. I’m just glad my phones are on infinite data.
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Steve C
(@Oxcanhosting) reported
from
Edmonton, Alberta
No internet or TV and called #telus over an hour wait to talk to someone how poor
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Chris LaBossiere
(@ChrisLaBossiere) reported
from
Edmonton, Alberta
After waiting over an hour for @Shawhelp to call me back (they quoted 35 minutes - as 225th in the queue), I am going to bed and will turn off the ringer. I have ducks to kill on the am and can order my new @TELUS service tomorrow. Shaw TV can’t solve the buffering.
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Jason Wiwad
(@JasonWiwadBP) reported
from
Edmonton, Alberta
@ShawInfo might be the worst run company from top to bottom. Online, Retail stores to Support. Who actually uses this company cut my service off before I ever had any went to @TELUS and Blamo wow finally some culture in a business experience
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Cool Guy
(@CoolGuy54682288) reported
from
Edmonton, Alberta
@TELUS The most advanced phone on the most out-of-date company. No esim support!
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Arik Krause
(@KrauseArik) reported
from
Edmonton, Alberta
of hand, the money he gave me for his line, isn't coming in anymore, therefore it's all on me. I'm not even a @TELUS mobility customer, but their loyalty department has called me three times this week. Attempting to get me as a customer with amazing deals.
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Andrew Martin
(@Nitramwerdna) reported
from
Edmonton, Alberta
Thank you @Telus for screwing up the listings on tv and making me miss the @FCBayern game. Never had this problem with Shaw.
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Mary-Helen Clark
(@MHClark2617) reported
from
Edmonton, Alberta
I’ve been on hold with @TELUS tech support for six minutes now and I’m already annoyed.
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Celeste
(@keatsmom) reported
from
Edmonton, Alberta
@CappyD I have it, through Telus. I've just started it, and so far not bad. I like that I can watch certain movies that stent on Netflix, but f I dont find value in it, I will drop it after a month.
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Liam Leroux
(@LiamLeroux42) reported
from
Edmonton, Alberta
This is true, I don't love my landlord or Telus but they get all my support every month. All the artists get from me is a raspberry & a middle finger. 🙃
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LA
(@Skylaa66) reported
from
Edmonton, Alberta
[WRITE YOUR MESSAGE OF SUPPORT] #TELUS #WorldJuniors #EndBullying
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allantaylor
(@allantaylor) reported
from
Edmonton, Alberta
@Mandoline79 @TELUS I’ve had some staggeringly confusing troubleshooting issues with them. It’s like they know they’re the only game in town for some services and they don’t even try to keep you happy.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Mike Goodreau
(@mgoodreau93) reported
Hey @TELUS think maybe you could get the terrible service in our area fixed up soon? Tired of dropped calls, ppl I call not hearing me half the time and horrible data. And it’s not just me with this issue……
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Jenny Huddleston 🇨🇦
(@JHuddleston67) reported
@TELUSsupport thx telus for shutting my phone off today. I have gone w a different provider yesterday. You told me I had to cancel my services w you not the new provider and to pick a day. I picked today. You didn’t tell me by me canceling I would lose my phone for…..
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dilip mohanty
(@dilipmohanty38) reported
@TELUSsupport @TELUS Worst Organisation to work with !!!...Don't even bother to pay the salary and not responding either!!!!!!! **** Off!!!
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Zack
(@CriticalGamer16) reported
telus fibre optic is such a joke lol. internet 150 plan and it's honestly worse than shaw. I give these people so much money and I can't get proper service. apparently if I'm a whole 3 inches further from my modem than usual, I can't even watch a YouTube video at 480p. Garbage.
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Sarah Doyle
(@Saralyzer777) reported
@elonmusk I live in 🇨🇦 and am not able to place a call from my house, Wi-Fi calling is choppy at best. Not to mention I just came off a week on the West Coast Trail with my kids, was treacherous, would have been really nice to have service! Hope Canada gets on board @TELUS @RogersHelps
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TELUS Support
(@TELUSsupport) reported
@rstasyk Hi Roberta! There's a planned network maintenance for multiple locations in Alberta. TELUS Services may experience a disruption while we complete necessary maintenance and upgrades to our network. Services will be restored upon completion. We apologize for the inconvenience.
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Dr. Spooky Elle aime le ghost cosmos 👻🪐
(@abstractica) reported
@crazygingerlady Someone told me to use Public Mobile? Apparently uses Telus network but is very reasonable. That's all I got, phones are not my expertise in any way
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Derek Cooper
(@ddcooper13) reported
Why is it we have three major carriers for internet and cell service and the oldest one on the block is the worse these days. Just my opinion #telus #bell #rogers. Yes I live in the county. But you think the oldest one, Telus, would be the better supplier. Just saying
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Robert Herr
(@BizRobbie1199) reported
@TELUS Telus customer service is awful .Got a quote from Freedom,so called Telus to see if they had something similar .Waited for a call back.Agent said he was transferring me to loyalty.Once on hold with loyalty I wait for 30 min,and then a message saying they are closed. wow .
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Καρλ
(@_MacanS_) reported
@TELUSsupport We contacted Telus by phone twice, once this year and once last year and they said they are “aware of this issue in our area” said they will let the technical team know and will call us/investigate and they never do anything. Do better.