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Telus outages and service status in Sturgeon, Alberta

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Full Outage Map
  • Telus generated 0 outage signals in the last 24 hours around Sturgeon, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
  • The most recent signal from this area was received Jul 28, 11:32 PM EDT.
  • 70% Internet (70%)
  • 10% Total Blackout (10%)
  • 10% Wi-fi (10%)
  • 10% Phone (10%)

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Sturgeon, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sturgeon, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Sturgeon, Alberta

The most recent Telus outage reports came from the following cities: Edmonton.

CityProblem TypeReport Time
Edmonton Internet 4 days ago
Edmonton Internet 5 days ago
Edmonton Total Blackout 7 days ago
Edmonton Wi-fi 7 days ago
Edmonton Internet 10 days ago
Edmonton Internet 12 days ago

Nearby cities with recent reports

Edmonton

3 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Sturgeon, Alberta

Latest outage, problems and issue reports in Sturgeon and nearby locations:

  • Deaner_232
    I_am_no_one (@Deaner_232) reported from Edmonton, Alberta

    @nothatsyou Damn, I was hoping for much higher speeds this week. I guess I'll put up with my normal Telus 5g signal til then!

  • Madi39
    Madison Moroz: PLAYOFF BOUND!!! (@Madi39) reported from Edmonton, Alberta

    Ummmm my tv signal is now lost?!! Wtf Telus

  • starchoice
    Steve P (@starchoice) reported from Edmonton, Alberta

    @TELUSsupport Why doesn’t #TELUS provide any support for its e-mail migration? Tech support has provided no follow-up support. Numerous follow-up e-mails to CarlMichaelO.TELUSFIbreSupport just get ignored.

  • CggGordon
    Young Millennial Chinese Гордон👨🏻🧏🏻‍♂️🦻🏻🗣!! (@CggGordon) reported from Edmonton, Alberta

    @mwgbanks @TELUS @TELUSsupport Those are not bad speeds depending on the device. The free wifi I was using where I live was fluctuating really badly from as low as 2-5 Mbps so it was virtually unusable at some points. Have been wanting to get PureFibre for a long time now. Hopes are to get at least 1000 Mbps.

  • deborahmullan
    Deborah Mullan (@deborahmullan) reported from Edmonton, Alberta

    @DanDuckering @TELUS Well, we know that increasing the market share is more important that worrying about customer retention, since most won't bother leaving anyway. I hate Telus.

  • thetrblwthtracy
    tracy gora (@thetrblwthtracy) reported from Edmonton, Alberta

    @TELUS where are the reward points for my cell service? I pay $163/month and get nothing. The pmt is never late & I’ve been a customer since 2012. My Home Services are LINKED. Norton Security is LINKED. My Apple Watch is LINKED. Fourteen points in almost 2 years?? C’mon #telus

  • flocboutique
    FlocBoutique YEG (@flocboutique) reported from Edmonton, Alberta

    LOL @TELUS internet down on #BoxingDay

  • yegventures
    Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰 (@yegventures) reported from Edmonton, Alberta

    @JohnZmhr @plbg_s @Bell @TELUS They can also make VODs free. It's not like people aren't paying for service. I pay nearly $200 for landline, internet, and TV (basic + Cantonese). It's probably why so many are switching to Netflix.

  • MHClark2617
    Mary-Helen Clark (@MHClark2617) reported from Edmonton, Alberta

    Can any #yeg peeps tell me their thoughts on @ShawInfo? My @TELUS internet has been out for 7 hours after I was told the issue was resolved and I need a new provider.

  • ChadOhman
    Чад (Chad) 🇺🇦  (@ChadOhman) reported from Edmonton, Alberta

    @TELUSsupport I’m getting north of 750mbps to a Telus server in #yeg. The problem is not inside my house. Fix your peering.

  • DatBawse
    Just Cam. (@DatBawse) reported from Edmonton, Alberta

    Why ******** does my Telus cable/internet bill keep going up, despite me not making any ******* changes to my service. Used to be $189 now it's $210.

  • KeeperOfSheep
    KeeperOfSheep (@KeeperOfSheep) reported from Edmonton, Alberta

    @YouTubeTV it's time to step up and #savecanada. @Bell @TELUS @RiverTVNow are not providing a viable service to Canadians

  • CandaceElliott
    Candace Elliott (@CandaceElliott) reported from Edmonton, Alberta

    @TELUSsupport I have a PVR that freezes, I have spotty wifi and Telus is blaming an old cord that we have coming into our house for slow wifi...? Well then help me! It’s Telus Wi-Fi and Telus TV!

  • MonikaSocialYeg
    Monika Social (@MonikaSocialYeg) reported from Edmonton, Alberta

    Anyone else having Telus internet issues lately in Windermere?

  • KatyMackay
    Katy Mackay (@KatyMackay) reported from Edmonton, Alberta

    hey @TELUSsupport, I’ve talked to two Telus tech support people already today. No access to Twitter, app or browser, while on wifi. Fine on data. The tech guys reset it and I get access for a minute, and then it goes out again. I see BC also had this issue.

  • MehakGill123
    MEHAK GILL (@MehakGill123) reported from Edmonton, Alberta

    @TELUSsupport Please help Me with Account Number 38040078 i have been ripped off by telus.

  • chrisholmes13
    Chris Holmes (@chrisholmes13) reported from Edmonton, Alberta

    @TELUSsupport hey Telus! Merry Christmas. Just wondering if I can get a technician out to troubleshoot my network speed. Had 150 upgraded to 1gb plan, but I’ve never had speeds reach 100mbps. Thanks.

  • Leenerrr
    Eileen Hoyland (@Leenerrr) reported from Edmonton, Alberta

    Me and the hubby are considering switching to Telus Fibre for our internet. We have no problems with the quality of Shaw, but b/c we’re mobility clients, Telus is offering GB fibre for $75 plus a bill credit. So honest opinions on quality plz! Anyone have Fibre w/Telus? 1/2

  • irobox_Cap
    Can someone help me open this jar? (@irobox_Cap) reported from Edmonton, Alberta

    @TELUS wtf I was supposed to get a TV with my home severices and now I'm not. Come pick up your cable boxes

  • Kalebfenoir
    Reluctant Writer (@Kalebfenoir) reported from Edmonton, Alberta

    Seems my internet is down. Out of nowhere. Thought it was my wireless, but checked my phone and it's no longer connected either. Using LTE right now. Hope it comes back by morning. I haven't seen any other real reports of a Telus system crash yet.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • AMAMcDougall
    Angelle McDougall (@AMAMcDougall) reported

    @jenglishman @TELUS They no longer provide any type of help to anyone at the Telus stores. I took my elderly mother there to help clear up her bill. We thought we got there early, but there was a line of of little old ladies with walkers, all waiting for the same thing - some help. 1/2

  • MsMJBrown
    M.Brown (@MsMJBrown) reported

    @MrStache9 I ditched Telus over a year ago. My friends in Kitchener & my brother ditched Bell. Too expensive & ****** service. I haven’t had a land line for more than 10 years. I’m with Rogers now, for both home and cell service. Telus I was paying over $100 just for my cell. With Rogers I pay $25 for my cell. Cable wise, Rogers isn’t much cheaper but it is more reliable.

  • HorseShoeHillby
    HorseShoe Hillbilly (@HorseShoeHillby) reported

    @Travisdhanraj @Bell @Telus is just as bad. Tried to cancel my landline, wasted hours of my life with no results. Quit paying the bill, finally they cancelled and sent a final invoice, paid that and haven't done business with telus since.

  • Enkhmanal
    Enkhmanal 🟠 (@Enkhmanal) reported

    $TU - TELUS CUT ITS DIVIDEND 55% AND RAISED CAPEX. THE FREE CASH FLOW GUIDE FELL A QUARTER. Every rung of the 2026 guide moved at once. Free cash flow to about $1.8 billion from about $2.45 billion; capital expenditures UP to about $2.6 billion from about $2.3 billion; consolidated service revenue growth to flat-to−2% from 2% to 4%; adjusted EBITDA growth to −2% to −4% from 2% to 4%. The quarterly dividend was reset 55% to $0.1875 a share, an annualized $0.75, which TELUS says frees roughly $2.7 billion of cash through 2028 for debt reduction. The payout policy moved to 45–60% of trailing free cash flow from 60–75%, and the discount on the dividend reinvestment plan is gone from October 1 — the company says that reduces shareholder dilution. The leverage target itself never moved. The deadline did: about 3.0 times net debt to adjusted EBITDA by year-end 2028 rather than 2027, from 3.5 times at quarter-end, citing "competitive pricing pressure and reduced subscriber demand amid lower population growth." Mobile phone net additions were 17,000. A carrier that grew by connecting a growing country is repricing for one that isn't. The dividend is what pays for the extra year. Shares fell about 12%.

  • rodice11
    Jay A (@rodice11) reported

    @EPCOR @TELUSsupport Service out due to lightning strike. All telus land services and epcor power services are out. 130 Ave and 127 street, west side.

  • VanIsleInvestor
    Vancouver Island Guy 🌊 (@VanIsleInvestor) reported

    Telus new customers...doesn't look like they want any? A great @telus story of poor customer service and possibly why their stock continues to languish. I was looking at opening a $T Telus fibre Internet account and seeing what the prices/speeds were for comparison to Rogers. On the website it says they are open to 6:30pm pacific and no one is available to talk to me today but get this... Nobody is available ALL DAY Friday to talk to me and the earliest is 1:30pm on Saturday. If you wonder why the stock is down...

  • helik_chris
    Chris Helik 🇨🇦 (@helik_chris) reported

    @TELUS I did not ask for a new service. After 20 years of paying for my security system, you would think that you have all the information you need to update my system.

  • AaronYVR
    Aaron 🇺🇦 🇨🇦🇲🇽 (@AaronYVR) reported

    @FanMontanaro It's worse. I pay for OneSoccer in my Telus subscription, and they didn't have the game. And even tough I've already paid thru Telus, I need a separate login and subscription on their website.

  • Pgm__x
    MAKAVELI🤘 (@Pgm__x) reported

    🚨 Get paid for submitting your selfies with TELUS! A new Face Deduplication Collection project is currently accepting participants. 💰 Pay: $0.55 for every accepted image 📸 Requirement: Submit 20–24 selfies to qualify for payment 🌍 Remote opportunity You may be asked to upload: ➜ Recent selfies with a neutral expression ➜ Selfies showing different head positions and angles ➜ Older photos from your gallery to help AI recognize changes in facial appearance over time 💡 Tip: Consider submitting about 30 images to increase your chances of having at least 20 approved after the quality review. 🔗 The application link is available in the comments.

  • Sharisraven
    Raven (@Sharisraven) reported

    @telus you sent a new phone with nothing but debt collectors calling from previous owner. Wtf!