Telus Outage Report in Sturgeon, Alberta
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Sturgeon, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sturgeon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (57%)
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Phone (18%)
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Wi-fi (11%)
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TV (6%)
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Total Blackout (4%)
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E-mail (3%)
Live Outage Map Near Sturgeon, Alberta
The most recent Telus outage reports came from the following cities: Edmonton.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton |
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| Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
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| Edmonton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Sturgeon, Alberta
Latest outage, problems and issue reports in Sturgeon and nearby locations:
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Michele
(@Fairyswirls) reported
from
Edmonton, Alberta
Bought tickets online for @TELUS #marvel exhibition for 1145 still have to wait in line and not one person out of 6 that I have asked knows why terrible first experience been in line for 25 mins dont buy online.. #sucks
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Big Mama E🦒
(@erinsterrr) reported
from
Edmonton, Alberta
@TELUS @TELUSsupport once again the most unprofessional and poor service. Booked my home service install on January 17 for feb 7. The fiber was never installed so the technician couldn’t perform his work. NOW they are telling me March 3. LOL bye keeping Shaw. #ridiculous
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Eric Petersen
(@ericpet) reported
from
Edmonton, Alberta
@WillKon @Shawhelp Yeah, it is beyond frustrating. They confirmed there was an active connection here before we moved in, so I cancelled my other service. Now I'm wishing I stayed with Telus. I can't run my business for a week now. Or I can burn ALL my mobile data in a day. No other options.
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Steve C
(@Oxcanhosting) reported
from
Edmonton, Alberta
No internet or TV and called #telus over an hour wait to talk to someone how poor
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Mary-Helen Clark
(@MHClark2617) reported
from
Edmonton, Alberta
After an hour on hold with @telus, I’m getting my fourth technician visit since October, now to fix my basement TV. The guy who “fixed” my internet somehow made the service slower and more intermittent. I’m just glad my phones are on infinite data.
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Eric Petersen
(@ericpet) reported
from
Edmonton, Alberta
@eissyrc I'm leaving Telus for Shaw, but they've just screwed me over. Said everything would work so I cancelled Telus and now Shaw says they can't come for a week to fix it. Working from home makes the internet a necessity.
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Cool Guy
(@CoolGuy54682288) reported
from
Edmonton, Alberta
@TELUS The most advanced phone on the most out-of-date company. No esim support!
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Mike Malowany
(@miketheref) reported
from
Edmonton, Alberta
@IMPACTWRESTLING Is it up. Ordered it through my TV provider and have a blank screen. Having issues @TELUSsupport @TELUS
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Joanne Norum
(@jnorum) reported
from
Edmonton, Alberta
@TELUS I’ve had the worst customer service from your company in the last 8 weeks trying to set up my home internet and I’m not alone. 6 failed installation appointments and 4 hours on the phone, mostly on hold. I’m now sticking with @ShawInfo
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Andrew Martin
(@Nitramwerdna) reported
from
Edmonton, Alberta
Thank you @Telus for screwing up the listings on tv and making me miss the @FCBayern game. Never had this problem with Shaw.
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Dαяι-ι 👑
(@_AlmostHome) reported
from
Edmonton, Alberta
listen wifi is terrible worldwide yc .. or it’s just telus
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Cool Guy
(@CoolGuy54682288) reported
from
Edmonton, Alberta
@TELUS @br_webb Bell, Rogers and Freedom: LOL Telus has no esim support!
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Jason Wiwad
(@JasonWiwadBP) reported
from
Edmonton, Alberta
@ShawInfo might be the worst run company from top to bottom. Online, Retail stores to Support. Who actually uses this company cut my service off before I ever had any went to @TELUS and Blamo wow finally some culture in a business experience
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Celeste
(@keatsmom) reported
from
Edmonton, Alberta
@CappyD I have it, through Telus. I've just started it, and so far not bad. I like that I can watch certain movies that stent on Netflix, but f I dont find value in it, I will drop it after a month.
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Arik Krause
(@KrauseArik) reported
from
Edmonton, Alberta
of hand, the money he gave me for his line, isn't coming in anymore, therefore it's all on me. I'm not even a @TELUS mobility customer, but their loyalty department has called me three times this week. Attempting to get me as a customer with amazing deals.
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Mary-Helen Clark
(@MHClark2617) reported
from
Edmonton, Alberta
I’ve been on hold with @TELUS tech support for six minutes now and I’m already annoyed.
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Habanerogal
(@habanerogal) reported
from
Edmonton, Alberta
@marnipanas @TELUS I hope they got educated on asking for pronouns in order to improve the quality of service to their clients.
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Kevin Johnson
(@kjohnsob) reported
from
Edmonton, Alberta
@TELUSsupport at my condo board meeting, I’m going to motion we all cancel our @TELUS contracts unless fibre is installed. You’ve been out here a half dozen times, enough is enough.
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LA
(@Skylaa66) reported
from
Edmonton, Alberta
[WRITE YOUR MESSAGE OF SUPPORT] #TELUS #WorldJuniors #EndBullying
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artman101
(@Artman101a) reported
from
Edmonton, Alberta
@NicelyNabil The one time my Telus works !!! yaaaaaaaaa lol I feel for you tho sucks when it messes up on a hockey game
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Shelby Thom
(@Shelby_Thom) reported
@GlobalOkanagan . @TELUS says wildfire in #LyttonBC damaged TELUS fibre lines, disrupting services to customers’ homes and affecting two cell towers that provide wireless service. Crews will assess the damage and begin restoring services as soon as they are given permission by officials.
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Adam Cox
(@adamundefined) reported
If you want to help a friend of mine who lost everything in the fires in Lytton, BC would you mind RT’ing my last tweet. It seems Telus is denying insurance coverage because she doesn’t have a damaged phone to return.
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Riffle
(@RoyMcPherson) reported
@TELUSsupport Ever since Telus was here to service my place a couple weeks ago my internet has been trash. Now the tv issues on top of it are diminishing my faith in Telus.
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Geoff Heith
(@geoff_heith) reported
Dear @TELUS ... when almost 2 months ago I book a new hook up and you cancel it without telling me, what kind of service is that? Now you can't rebook me till July 20th because of your mistake? Really appreciate it. Seriously. Thanks #sarcasm
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Jay Guevera (Né Gamble)
(@DrJayDrNo) reported
Telus: I am not spending time tracking down numbers to set up automatic withdrawal when you already have my pay information for home services. You are a communications company. I advise you to start communicating between your departments. @TELUS #LookingElsewhere
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SLR
(@toobadkittens) reported
@TELUS How about you just actually provide the service I’m paying for: ONE MONTH without our home phone in an area with no cell service, no repair service until July 7, and then you send a bill! #shameful
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Grannygta / 2_pop ⚰🌈👵♿🐱👤
(@GrannyGTArp) reported
Daddy, why do people yell bad things at you? Please Telus.
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Sheilah
(@SheilahDMacD) reported
@TELUSsupport is there an email address to which I can send a service issue complaint? I don’t want to wait on hold. Telus assist can’t help me. I just want to send the complaint with screenshots to support.
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Ben Dumaine
(@RealBenMoney) reported
@shaw @bell do you have better customer service than @telus ? Because they are brutal
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Shelby Thom
(@Shelby_Thom) reported
@GlobalOkanagan @TELUS . @TELUS says it's bringing in a cell tower on wheels (COW) to ensure emergency responders have a reliable wireless signal. Company also deploying SmartHubs, satellite phones, cell phones, charging cables, and comfort kits with necessities to #LyttonBC evacuees. #BCWildfire