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Telus

Telus outages and service status in Sturgeon, Alberta

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Full Outage Map
  • Telus generated 0 outage signals in the last 24 hours around Sturgeon, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Aug 3, 3:35 PM EDT.
  • 64% Internet (64%)
  • 18% Wi-fi (18%)
  • 9% Total Blackout (9%)
  • 9% Phone (9%)

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Sturgeon, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sturgeon, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Sturgeon, Alberta

The most recent Telus outage reports came from the following cities: Edmonton.

CityProblem TypeReport Time
Edmonton Wi-fi 2 days ago
Edmonton Internet 8 days ago
Edmonton Internet 9 days ago
Edmonton Total Blackout 11 days ago
Edmonton Wi-fi 11 days ago
Edmonton Internet 13 days ago

Nearby cities with recent reports

Edmonton

1 recent signals

2 days ago

Community Discussion

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Telus Issues Reports Near Sturgeon, Alberta

Latest outage, problems and issue reports in Sturgeon and nearby locations:

  • mitchell_ricky
    Ricky Mitchell (@mitchell_ricky) reported from Edmonton, Alberta

    @SteveThePylon @SamInYEG It depends! Ive had good experiences with telus. For example i just upgraded my internet from 150mbps to 1gbps and it actually dropped my cable/internet bill by $50 per month. They were doing the internet for $85 and they gave it to me for $65 as a long time customer lol.

  • MonikaSocialYeg
    Monika Social (@MonikaSocialYeg) reported from Edmonton, Alberta

    Anyone elseโ€™s Telus Pik TV down!?

  • bigfella4900
    Bigfella4900 (@bigfella4900) reported from Edmonton, Alberta

    @AlleyDalley Alley....just switch to TELUS and dont worry about things....I can help you....DM me if you want to switch

  • yegnav
    Jigga (@yegnav) reported from Edmonton, Alberta

    @TELUSsupport Telus charging me $1,900 for a phone bill. Been trying to get a resolution for months but instead I get warnings to pay. Will anyone correct my bill or do I need to cancel my companies services?

  • SandraBoos
    Sandra McLaren Boos (@SandraBoos) reported from Edmonton, Alberta

    @TELUS @TELUSsupport @teluslabtest I just spent 2 hours troubleshooting with a rep in regards to not receiving incoming calls on my cell phone for 2 weeks from Mar 30 to April 10 as per bill. They would NOT help me with compensation after problem fixed and regained service.

  • big_fan2019
    ๐•“๐•š๐•˜_๐•—๐•’๐•Ÿ๐Ÿš๐Ÿ˜๐Ÿ™๐Ÿก (Non-Parody account) (@big_fan2019) reported from Edmonton, Alberta

    @TELUSsupport trying to rotate and video on the Telus OPTIK app sucks it doesnโ€™t work why

  • kgredd
    Ken reddekopp (@kgredd) reported from Edmonton, Alberta

    @TheSpinDoctor @MizzJackson @TELUS Due to their terrible customer service, they are one carrier I will never use. And now thereโ€™s Telus Health which makes them even more disgusting in my mind.

  • David_Yeh
    socially_awkward (@David_Yeh) reported from Edmonton, Alberta

    Telus fixed our PVR not recording issue by replacing our digital box, but now our box randomly freezes and reboots and it super hot to the touch ๐Ÿ˜ก๐Ÿคฌ๐Ÿ˜ฉ๐Ÿง

  • ArtieCubed
    Art New (@ArtieCubed) reported from Edmonton, Alberta

    @TELUS great customer service, yeah right. Absolutely brutal! Told everything was fine with transferring internet and Optik TV last week. When it wasnโ€™t someone supposed to call on Monday and finish job. Didnโ€™t happen. Called twice and on hold for over an hour. Shaw here I come.

  • MehakGill123
    MEHAK GILL (@MehakGill123) reported from Edmonton, Alberta

    @TELUSsupport Please help Me with Account Number 38040078 i have been ripped off by telus.

  • ChrisLaBossiere
    Chris LaBossiere ๐Ÿš  (@ChrisLaBossiere) reported from Edmonton, Alberta

    I am going to cancel my @Shawhelp cable service as a Christmas present to myself. 3 months of half of my channels not working, at full price, was being tolerated. Die Hard on Christmas Eve not working, unacceptable. @TELUS youโ€™ll be up.... get ready. ๐ŸŽ„

  • ChazNyeg
    ChazNYEG (@ChazNyeg) reported from Edmonton, Alberta

    @ShawInfo you're the WORST COMPANY EVER! no wonder you trail @TELUS and always will!!! Switching internet services in the morning (not before because guess what?!?, your servers are down).

  • yegventures
    Lincoln Ho | Yegventures ๐Ÿ‡ป๐Ÿ‡ฆ๐Ÿ‡จ๐Ÿ‡ฆ๐Ÿ‡ญ๐Ÿ‡ฐ (@yegventures) reported from Edmonton, Alberta

    @JohnZmhr @plbg_s @Bell @TELUS It's strangely an 'essential service' that has been rationed out by providers and streaming services it seems. Imagine if gas was only working 80% of the time or electricity was 60% power.

  • KeeperOfSheep
    East meets West (@KeeperOfSheep) reported from Edmonton, Alberta

    I stand corrected .. neither your digital or on phone clients seem educated about Telus ending support for current PikTV boxes... poor product knowledge all around ?

  • gidsmomp
    Loreen Wilson (@gidsmomp) reported from Edmonton, Alberta

    What is going on with this stupid new @telus+ upgrade? It won't recognize my booster network on the app. Wants payment update for @Apple box. Won't take my card info. COLOSSAL WASTE OF TIME & MONEY!

  • Ben_Morley92
    Ben Morley (@Ben_Morley92) reported from Edmonton, Alberta

    @momfromearth @davehodge20 @WhitecapsFC You think Telus is any better? They sent my job to India in 2019 and then announced higher stock dividends the next quarter. This problem is systemic.

  • lawnmowerhosp
    Lawnmower Hospital (@lawnmowerhosp) reported from Edmonton, Alberta

    Don't know what going on today. Having major @TELUS issues with our phone. Extremely sorry. #Droppingcalls

  • sydthesquider
    Syd Perkins (@sydthesquider) reported from Edmonton, Alberta

    Unable to log into Telus TV + on my iPad. No problem with other devices. Anyone know why? @TELUSsupport

  • chrisholmes13
    Chris Holmes (@chrisholmes13) reported from Edmonton, Alberta

    @TELUSsupport hey Telus! Merry Christmas. Just wondering if I can get a technician out to troubleshoot my network speed. Had 150 upgraded to 1gb plan, but Iโ€™ve never had speeds reach 100mbps. Thanks.

  • CandaceElliott
    Candace Elliott (@CandaceElliott) reported from Edmonton, Alberta

    @TELUSsupport I have a PVR that freezes, I have spotty wifi and Telus is blaming an old cord that we have coming into our house for slow wifi...? Well then help me! Itโ€™s Telus Wi-Fi and Telus TV!

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Bicepmonkey
    ๐Ÿ“ˆ๐Ÿ“‰๐Ÿ’ธ (@Bicepmonkey) reported

    I follow dividend kings and champions very closely. Today, TELUS $TU just cut its dividend by 55%. That move ends a 22-year streak of yearly increases at the second-largest telecom firm in Canada. Shares were down as much as 14% as soon as the news came out. The red flags sat out in the open for some time. The firm carried a weak dividend score of 6.8. Its payout ratio sat at a wild 278%. The yield hit 11%, and anything over 6% already looks risky. Debt forced the issue. Management needed cash, and the dividend was the fastest place to grab it. The company is listed in my International Dividend Champions report. The next update of that list will show the change.

  • intrepidudon
    Tony (@intrepidudon) reported

    @PsudoMike Seems like a big bath. Telus just bought back Telus digital after spinning it out. New ceo taking a big write down so big bonuses and results later on. Lower expectations, outperform.

  • 69LifeCode
    Life Code (@69LifeCode) reported

    If you have who can verify outlier account for you (USA, UK) come let me help you create an account with a working CV that gets jobs. Outlier โœ… Telus โœ… Handshake AI โœ…

  • randyhorst3
    Isaac Sutherland (@randyhorst3) reported

    @twitstwit @MrStache9 Telus and Shaw are the same. They know we have limited options in Canada and can treat us like dirt.

  • tempestimony
    Sara T e m p e s t ๐Ÿ (@tempestimony) reported

    @PrairieVeteran City of Calgary has 5 Level mgmt that can get down to 4 then 3 in 2 years. Redundancy positions. Buy off older Gen with 2 yrs severance pay. TELUS cut off 1400 employees by counting on the NEXT GEN. Stop adding personnel. ADMIN changes. Leadership? Positions stay the same. @DanWMcLean

  • Enkhmanal
    Enkhmanal ๐ŸŸ  (@Enkhmanal) reported

    $TU - TELUS CUT ITS DIVIDEND 55% AND RAISED CAPEX. THE FREE CASH FLOW GUIDE FELL A QUARTER. Every rung of the 2026 guide moved at once. Free cash flow to about $1.8 billion from about $2.45 billion; capital expenditures UP to about $2.6 billion from about $2.3 billion; consolidated service revenue growth to flat-toโˆ’2% from 2% to 4%; adjusted EBITDA growth to โˆ’2% to โˆ’4% from 2% to 4%. The quarterly dividend was reset 55% to $0.1875 a share, an annualized $0.75, which TELUS says frees roughly $2.7 billion of cash through 2028 for debt reduction. The payout policy moved to 45โ€“60% of trailing free cash flow from 60โ€“75%, and the discount on the dividend reinvestment plan is gone from October 1 โ€” the company says that reduces shareholder dilution. The leverage target itself never moved. The deadline did: about 3.0 times net debt to adjusted EBITDA by year-end 2028 rather than 2027, from 3.5 times at quarter-end, citing "competitive pricing pressure and reduced subscriber demand amid lower population growth." Mobile phone net additions were 17,000. A carrier that grew by connecting a growing country is repricing for one that isn't. The dividend is what pays for the extra year. Shares fell about 12%.

  • FamilyFarns
    Frank (@FamilyFarns) reported

    @rhum01 As a Telus customer I can confirm it's a shitco, It's working on the penny stock status

  • RickPurdy1959
    Richard Purdy (@RickPurdy1959) reported

    @Martyupnorth Never answer. It will be either Rogers or Telus or some ****** lying Canadian polling company

  • Tom_Selleck
    Beefhouse (@Tom_Selleck) reported

    @ODSPoor Also it's an old ****** Telus box (redundant statement since Telus implies ****) even the cable box upstairs stutter lags every time you change a channel. **** Telus.

  • MsMJBrown
    M.Brown (@MsMJBrown) reported

    @MrStache9 I ditched Telus over a year ago. My friends in Kitchener & my brother ditched Bell. Too expensive & ****** service. I havenโ€™t had a land line for more than 10 years. Iโ€™m with Rogers now, for both home and cell service. Telus I was paying over $100 just for my cell. With Rogers I pay $25 for my cell. Cable wise, Rogers isnโ€™t much cheaper but it is more reliable.