Telus Outage Report in Sturgeon, Alberta
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Sturgeon, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sturgeon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 13: Problems at Telus
Telus is having issues since 08:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (22%)
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Wi-fi (10%)
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TV (7%)
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E-mail (6%)
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Total Blackout (5%)
Live Outage Map Near Sturgeon, Alberta
The most recent Telus outage reports came from the following cities: Edmonton, Sherwood Park, Morinville and St. Albert.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Sturgeon, Alberta
Latest outage, problems and issue reports in Sturgeon and nearby locations:
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🦁🇨🇦 Bollywood Roop 🇨🇦 🦁
(@Roopanova) reported
from
Edmonton, Alberta
I've been dealing with @Bell for 19 years. I continue to wonder why I deal with you guys. Continue to have the worst customer experience. Hey @TELUS @Rogers what are willing to do for me with regards to these cell phone plans.
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Lincoln Ho | Yegventures 🇨🇦🇭🇰🇻🇦
(@yegventures) reported
from
Edmonton, Alberta
@Mandoline79 @TELUS When I worked there, I started out as an Assure agent (tech support). The kind half hour wait I had today was unacceptable, let alone having to spent 2 hours on the phone. They kept contracting jobs overseas as well.
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Chris LaBossiere
(@ChrisLaBossiere) reported
from
Edmonton, Alberta
After waiting over an hour for @Shawhelp to call me back (they quoted 35 minutes - as 225th in the queue), I am going to bed and will turn off the ringer. I have ducks to kill on the am and can order my new @TELUS service tomorrow. Shaw TV can’t solve the buffering.
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Yamamoto97
(@Stephane774) reported
from
Edmonton, Alberta
@McFeenixx It’s 200 bucks but Telus lets you pay for it in 4 separate instalments of 50 bucks. Well worth the money , you literally get every game and I’ve never had any issues with the connection or lagging.
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artman101
(@Artman101a) reported
from
Edmonton, Alberta
@NicelyNabil The one time my Telus works !!! yaaaaaaaaa lol I feel for you tho sucks when it messes up on a hockey game
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Arik Krause
(@KrauseArik) reported
from
Edmonton, Alberta
of hand, the money he gave me for his line, isn't coming in anymore, therefore it's all on me. I'm not even a @TELUS mobility customer, but their loyalty department has called me three times this week. Attempting to get me as a customer with amazing deals.
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pat sasseville
(@sass3450) reported
from
Edmonton, Alberta
@Mandoline79 @TELUS They've been worst customer service in Canada for yrs. Just brutal!
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Cool Guy
(@CoolGuy54682288) reported
from
Edmonton, Alberta
@TELUS @br_webb Bell, Rogers and Freedom: LOL Telus has no esim support!
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Joanne Norum
(@jnorum) reported
from
Edmonton, Alberta
@TELUS I’ve had the worst customer service from your company in the last 8 weeks trying to set up my home internet and I’m not alone. 6 failed installation appointments and 4 hours on the phone, mostly on hold. I’m now sticking with @ShawInfo
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Cool Guy
(@CoolGuy54682288) reported
from
Edmonton, Alberta
@TELUS @Apple None of the customers is 100% happy because you do not support esim!
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Steve C
(@Oxcanhosting) reported
from
Edmonton, Alberta
No internet or TV and called #telus over an hour wait to talk to someone how poor
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Liam Leroux
(@LiamLeroux42) reported
from
Edmonton, Alberta
This is true, I don't love my landlord or Telus but they get all my support every month. All the artists get from me is a raspberry & a middle finger. 🙃
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Mike Malowany
(@miketheref) reported
from
Edmonton, Alberta
@IMPACTWRESTLING Is it up. Ordered it through my TV provider and have a blank screen. Having issues @TELUSsupport @TELUS
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Celeste
(@keatsmom) reported
from
Edmonton, Alberta
@CappyD I have it, through Telus. I've just started it, and so far not bad. I like that I can watch certain movies that stent on Netflix, but f I dont find value in it, I will drop it after a month.
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Cool Guy
(@CoolGuy54682288) reported
from
Edmonton, Alberta
@TELUS The most advanced phone on the most out-of-date company. No esim support!
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🦁🇨🇦 Bollywood Roop 🇨🇦 🦁
(@Roopanova) reported
from
Edmonton, Alberta
Update on my experience with @Bell @Rogers @TELUS Bell - Continue to walk around there nonsense. Terrible service. Telus - Options and we can work together. Rogers - Let's set up a call and see if we can work together. Probably the most proactive out of three.
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Jason Wiwad
(@JasonWiwadBP) reported
from
Edmonton, Alberta
@ShawInfo might be the worst run company from top to bottom. Online, Retail stores to Support. Who actually uses this company cut my service off before I ever had any went to @TELUS and Blamo wow finally some culture in a business experience
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Andrew Martin
(@Nitramwerdna) reported
from
Edmonton, Alberta
Thank you @Telus for screwing up the listings on tv and making me miss the @FCBayern game. Never had this problem with Shaw.
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allantaylor
(@allantaylor) reported
from
Edmonton, Alberta
@Mandoline79 @TELUS I’ve had some staggeringly confusing troubleshooting issues with them. It’s like they know they’re the only game in town for some services and they don’t even try to keep you happy.
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LA
(@Skylaa66) reported
from
Edmonton, Alberta
[WRITE YOUR MESSAGE OF SUPPORT] #TELUS #WorldJuniors #EndBullying
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Zombie
(@ZombieZMB) reported
@GamersNexus Here in Canada we only really have 3 maybe 4 options if we are lucky. And the big 3 (Telus, Rogers, Bell) all keep their prices the same as each other. Right now I am with Telus with 150 up/down and we started paying $100/month and we are now up to $120 now and we still have 1/?
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Julie Ali
(@JulieYAli) reported
@kootscrutinizer @Shawhelp @TELUS We checked the contract. The Shaw 300 plan says UP TO 300. So this is a built in strategy. It's difficult to work from home with this sort of poor service provision by Internet providers. We need more competition.
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Hafeez Noorani 🇨🇦
(@FEEZYDoesIT) reported
PS, it looks like @novusnow is all over #SurreyBc and you can get 100mbps up and down for $45. You can tell both @telus and @Shawhelp to kick rocks! Internet should not be coating $100+ If you don't know now you know.
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🤡babyclown🤡
(@lilneedyb) reported
the telus person has been here for three ******* hours I’m gonna lose my entire ****
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Julie Ali
(@JulieYAli) reported
@kootscrutinizer @Shawhelp @TELUS I'm not sure if this counts as "eligible" problems since their contract specifies that they can go up to 300. However, in my opinion this does count as poor service since the expectation is that service will be consistent and reliable during work hours at home. Why else get it?
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Tease muffin
(@teasemuffin) reported
@AskPayPal I will no longer be using Paypal. I was told to reach out to their partner Telus, who said my shipping label refund was definitively closed even new requests. Declined due to docs not being accepted within their short time window? What a terrible service.
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Darren | Snowchimp Interactive
(@Snowchimp_Dev) reported
@TheSpaceshipper When I googled it, it said I had to be a Bell customer to get that channel but I'm with Telus.
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me
(@Sandra18361757) reported
So now we know why Kenny shut down clinics for drug addiction. Telus now has mobile clinics for marginalized people
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Julie Ali
(@JulieYAli) reported
@kootscrutinizer We're having slow Internet speed with @Shawhelp Are you saying Internet speed is worse @TELUS ? Just great.
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Nick Evans
(@evans_nj) reported
@Jennjo22 @TELUS So your vape has a charger that you can use then. Looks like you are covered. The cable is included. Hell get one of those wall adapters that has plugs and USB ports in it and you are good to go. I get what you are saying but God damn it's a waste of plastic.