Telus outages and service status in Sturgeon, Alberta

Problems in the last 24 hours in Sturgeon, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sturgeon, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sturgeon, Alberta

The most recent Telus outage reports came from the following cities: Edmonton, Sherwood Park, Sturgeon, St. Albert, and Morinville.

City	Problem Type	Report Time
Edmonton	Wi-fi	14 hours ago
Edmonton	Wi-fi	2 days ago
Edmonton	Internet	2 days ago
Sherwood Park	Internet	3 days ago
Sherwood Park	Internet	4 days ago
Sherwood Park	TV	6 days ago

Nearby cities with recent reports

Community Discussion

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Telus Issues Reports Near Sturgeon, Alberta

Latest outage, problems and issue reports in Sturgeon and nearby locations:

• 
  Reluctant Writer (@Kalebfenoir) reported 5 minutes ago from Edmonton, Alberta

  Seems my internet is down. Out of nowhere. Thought it was my wireless, but checked my phone and it's no longer connected either. Using LTE right now. Hope it comes back by morning. I haven't seen any other real reports of a Telus system crash yet.

• 
  Monika Social (@MonikaSocialYeg) reported 9 minutes ago from Edmonton, Alberta

  Anyone else having Telus internet issues lately in Windermere?

• 
  Chris (@patsnation0917) reported 13 minutes ago from Edmonton, Alberta

  Has anyone elses @TELUS service been ****** lately? Mine's been glitchy and lags everytime I use the guide. I've reset everything by unplugging and plugging in again. Had service guys out here 3 times in the last 4 months. Is @shaw any better?

• 
  East meets West (@KeeperOfSheep) reported 14 minutes ago from Edmonton, Alberta

  @TELUS are you actively calling customers attempting to upgrade to iPhone 14? call from 18665582273, when I said no thank you, I'm not looking to upgrade right now, I got an immediate hang up, no "thank you", no "have a good evening" ? your outsourcing hurts your reputation.

• 
  Oiler Guy Steve (@Costello_stats) reported 15 minutes ago from Edmonton, Alberta

  @Robin_Brownlee @AmandaCTV @ctvedmonton The whole city looks like **** honestly. Weeds everywhere, grass uncut, garbage everywhere. It sucks, but you sympathize with the city as they try to juggle it all... your yard should be taken care of by @TELUS ASAP

• 
  Чад (Chad) 🇺🇦  (@ChadOhman) reported 17 minutes ago from Edmonton, Alberta

  @TELUSsupport I’m getting north of 750mbps to a Telus server in #yeg. The problem is not inside my house. Fix your peering.

• 
  Stuart Kehrig (@stukehrig) reported 20 minutes ago from Edmonton, Alberta

  ****, ****, **** **** @TELUS Your website sucks, it times out my changing cable package and wants to sell me a wifi booster starter pack when I have one and all I want is an expansion pack.

• 
  Lincoln Ho | Yegventures | 何令恒 🇻🇦🇨🇦🇭🇰 (@yegventures) reported 24 minutes ago from Edmonton, Alberta

  @JayIsPainting @TELUSsupport It's either a "bundle total" as it says (more than one service like phone or tv will give you permanent discounts), or a "monthly total". A rate protection plan (a 2-3 yr term) is always $10 more than a month to month with TELUS.

• 
  Eileen Hoyland (@Leenerrr) reported 29 minutes ago from Edmonton, Alberta

  Me and the hubby are considering switching to Telus Fibre for our internet. We have no problems with the quality of Shaw, but b/c we’re mobility clients, Telus is offering GB fibre for $75 plus a bill credit. So honest opinions on quality plz! Anyone have Fibre w/Telus? 1/2

• 
  Mñso (@mnsomusic) reported 30 minutes ago from Edmonton, Alberta

  Telus is Garbage, still not as bad as Rogers tho. They’ve been on the curb.

• 
  Candace Elliott (@CandaceElliott) reported 30 minutes ago from Edmonton, Alberta

  So many dropped cell calls and no service sometimes in the city from @telus…? Does 5G suck right now? #yeg #cellservice #telus

• 
  Physically Distanced Chad Ohman (@ChadOhman) reported 31 minutes ago from Edmonton, Alberta

  @TELUS I downgraded from gigabit to 750 and now my upload is half what I’m paying for. It’s been a month, your manager went on vacation and has since failed to reply to me. I’ve but over 30 hours into fixing your problem. The CRTC has the complaint.

• 
  Ricky Mitchell (@mitchell_ricky) reported 35 minutes ago from Edmonton, Alberta

  @SteveThePylon @SamInYEG It depends! Ive had good experiences with telus. For example i just upgraded my internet from 150mbps to 1gbps and it actually dropped my cable/internet bill by $50 per month. They were doing the internet for $85 and they gave it to me for $65 as a long time customer lol.

• 
  ChiefBadger 37-25-9 (@Harpe97) reported 35 minutes ago from Edmonton, Alberta

  Is it just me or does @TELUS have the worst, most time consuming prompts on the phone? Even for something simple that you need a quick answer for clarification on your bill. And the new 4K cable box is brutal service compared to regular cable? Is it the new Samsung tv? 😡

• 
  socially_awkward (@David_Yeh) reported 42 minutes ago from Edmonton, Alberta

  Telus fixed our PVR not recording issue by replacing our digital box, but now our box randomly freezes and reboots and it super hot to the touch 😡🤬😩🧐

• 
  Megan cleveland (@megskc_) reported 43 minutes ago from St. Albert, Alberta

  Anyone else with Telus have no service right now

• 
  Taylor Burns (@tburns34) reported 43 minutes ago from St. Albert, Alberta

  Hey @TELUSBusiness you’re customer service is horrifying. Made the switch to Shaw and will be switching my home internet and personal cell phone as well. You’re a joke @TELUS

• 
  NadineBaileyUnifor (@NadineYeg) reported 44 minutes ago from Edmonton, Alberta

  @TELUS @TELUSsupport you changed emails and I STILL CANT ACCESS. 4 hrs yesterday and no help and so far 1 he today and I have been transferred to 3 did department. #horribleservice

• 
  Chris LaBossiere 🚠 (@ChrisLaBossiere) reported 53 minutes ago from Edmonton, Alberta

  I am going to cancel my @Shawhelp cable service as a Christmas present to myself. 3 months of half of my channels not working, at full price, was being tolerated. Die Hard on Christmas Eve not working, unacceptable. @TELUS you’ll be up.... get ready. 🎄

• 
  𝕓𝕚𝕘_𝕗𝕒𝕟𝟚𝟘𝟙𝟡 (Non-Parody account) (@big_fan2019) reported 59 minutes ago from Edmonton, Alberta

  @TELUSsupport trying to rotate and video on the Telus OPTIK app sucks it doesn’t work why

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Janice Chytra (@daisydexter4) reported 55 seconds ago

  @janmedo49 Pierre has no real world experience. None. The only real job he’s had was as a telephone customer service rep for Telus. That’s it! 😳 He’s not qualified to run Canada. Period.

• 
  John Knapton (@john_knapton) reported 1 minute ago

  Anyone else having trouble contacting Telus ag software? Been phoning since last Thursday and emailed yesterday, not had one reply. Awful service. @TELUS_AGCG

• 
  Faizal Haji (@faizalhaji) reported 2 minutes ago

  @TELUSsupport My Telus app, lacking features. Could not migrate prepaid to postpaid and had to call in. Agent was very helpful but could not complete the migration for the day. The profile was left in a limbo not able to manage prepad services anymore (new account added caused problems).

• 
  jo (@jo38715302) reported 5 minutes ago

  @CoryBMorgan Have any of the employees of Bell or Telus been fired yet as you can’t understand a freaken word of what they are saying to you when you need customer service? I don’t need to speak to Mary Simon as I don’t need to speak to the CEO of Air Canada. We need to choose our battles.

• 
  Nancee Droo (@NanceeDroo) reported 7 minutes ago

  I have a landline! A couple days ago our power supplier had a planned outage. Coincidentally, our landline stopped having a dial tone. I called TELUS. Got a callback to help get the landline working again. I’m in Alberta 🇨🇦. The TELUS dude helping me is in Manila, Philippines.

• 
  Episode 9 (@parodycab) reported 13 minutes ago

  @P_Ratchford @TELUSsupport Does Telus support illegal drug use? Yes or No only please.

• 
  Robert Duval 🇨🇦 (@Cessnadriver50) reported 16 minutes ago

  I am back in Rogers communications. $RCI The weakness in Telus has hammered RCI in sympathy. At $45 and with the ownership of their sports assets, by my read RCI is now a 4:1 risk / reward, $5-7 down vs fair target of $70-75. 4:1 R/R is a benchmark for me for investment.

• 
  TELUS Support (@TELUSsupport) reported 18 minutes ago

  @WimpyBoys We're sorry you feel this way and would be happy to help. Please send us a DM if you'd like us to assist with your TELUS services.

• 
  Jimcast (@Jimcast467855) reported 20 minutes ago

  @Kneon The March 2026 breach occurred through a third-party support vendor Telus Digital, compromising Zendesk data including names, emails, IP addresses, locations, and customer support tickets.

• 
  Palestine Will Thrive 🪶 (@FryBreadFreak) reported 21 minutes ago

  sometimes im scared that telus will nuke my house if i try to arg without my vpn on the chance is never zero