Telus outages and service status in Sturgeon, Alberta
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Full Outage Map
- Telus generated 1 outage signal in the last 24 hours around Sturgeon, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Aug 9, 7:58 PM EDT.
- Internet (67%)
- Wi-fi (17%)
- Total Blackout (8%)
- Phone (8%)
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Sturgeon, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sturgeon, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Sturgeon, Alberta
The most recent Telus outage reports came from the following cities: Edmonton.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton
|
Internet | 3 hours ago |
|
Edmonton
|
Internet | 2 days ago |
|
Edmonton
|
Wi-fi | 6 days ago |
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Edmonton
|
Internet | 12 days ago |
|
Edmonton
|
Internet | 13 days ago |
|
Edmonton
|
Total Blackout | 15 days ago |
Nearby cities with recent reports
3 recent signals
Community Discussion
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Telus Issues Reports Near Sturgeon, Alberta
Latest outage, problems and issue reports in Sturgeon and nearby locations:
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Reluctant Writer (@Kalebfenoir) reported from Edmonton, AlbertaSeems my internet is down. Out of nowhere. Thought it was my wireless, but checked my phone and it's no longer connected either. Using LTE right now. Hope it comes back by morning. I haven't seen any other real reports of a Telus system crash yet.
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rmthespian (@rmthespian) reported from St. Albert, Alberta@maxfawcett @TD_Canada I felt bad for the Telus rep as Iโm sure he and so many others were being overwhelmed. First thing he did was apologize profusely for the wait. I just wish they had the call back system instead of waiting that long.
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๐๐๐_๐๐๐๐๐๐๐ก (Non-Parody account) (@big_fan2019) reported from Edmonton, Alberta@TELUSsupport trying to rotate and video on the Telus OPTIK app sucks it doesnโt work why
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Chris LaBossiere ๐ (@ChrisLaBossiere) reported from Edmonton, AlbertaI am going to cancel my @Shawhelp cable service as a Christmas present to myself. 3 months of half of my channels not working, at full price, was being tolerated. Die Hard on Christmas Eve not working, unacceptable. @TELUS youโll be up.... get ready. ๐
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Debbie W (@debs_wolf) reported from Edmonton, Alberta@shmitzysays I did with Telus but a restart of my phone seemed to have solved the issue
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Lincoln Ho | Yegventures ๐ป๐ฆ๐จ๐ฆ๐ญ๐ฐ (@yegventures) reported from Edmonton, Alberta@JohnZmhr @plbg_s @Bell @TELUS They can also make VODs free. It's not like people aren't paying for service. I pay nearly $200 for landline, internet, and TV (basic + Cantonese). It's probably why so many are switching to Netflix.
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Mรฑso (@mnsomusic) reported from Edmonton, AlbertaTelus is Garbage, still not as bad as Rogers tho. Theyโve been on the curb.
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Steve P (@starchoice) reported from Edmonton, Alberta@TELUSsupport Customer enters into a 2 year agreement at a set cost, not supposed to increase. @TELUS pulls channel from a subscribed theme pack. #TELUS charges $5 to add the missing channel. TELUS pulls a fast one to extract money from customer. @GameShowNetwork
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Young Millennial Chinese ะะพัะดะพะฝ๐จ๐ป๐ง๐ปโโ๏ธ๐ฆป๐ป๐ฃ!! (@CggGordon) reported from Edmonton, Alberta@mwgbanks @TELUS @TELUSsupport Those are not bad speeds depending on the device. The free wifi I was using where I live was fluctuating really badly from as low as 2-5 Mbps so it was virtually unusable at some points. Have been wanting to get PureFibre for a long time now. Hopes are to get at least 1000 Mbps.
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Chris (@patsnation0917) reported from Edmonton, AlbertaHas anyone elses @TELUS service been ****** lately? Mine's been glitchy and lags everytime I use the guide. I've reset everything by unplugging and plugging in again. Had service guys out here 3 times in the last 4 months. Is @shaw any better?
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Megan cleveland (@megskc_) reported from St. Albert, Alberta@craigjesske @TELUS @TELUSsupport No service myself as well
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S Gee (@GahertySandra) reported from Edmonton, AlbertaGetting to 2 days without Internet. Work tomorrow with several critical meetings. @TELUS is doing nothing to address and weโre getting antsy. Everyone we talk to makes promises they then donโt deliver on (when we finally get through). Internet is an essential service.
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Renato Gandia ๐ต๐ญ๐จ๐ฆ๐ณ๏ธโ๐ (@RenatoGandia) reported from Edmonton, AlbertaReally excited about moving back to Calgary, but @Telus is making it difficult. Why did you cancel our connection appointment tomorrow that we scheduled weeks ago and you donโt give explanation? Or provide acceptable solutions?
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๐๐๐_๐๐๐๐๐๐๐ก (Non-Parody account) (@big_fan2019) reported from Edmonton, Alberta@TELUSsupport trying to rotate a video on the Telus OPTIK app sucks it doesnโt work why
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Jigga (@yegnav) reported from Edmonton, Alberta@TELUSsupport Telus charging me $1,900 for a phone bill. Been trying to get a resolution for months but instead I get warnings to pay. Will anyone correct my bill or do I need to cancel my companies services?
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***** (@WillyGrant) reported from Edmonton, AlbertaIโm paying for a service from @Shawhelp that Iโm not receiving. I call. You are unable to fix. I ask for a credit for the 36 days of non-service and Iโm offered 14 days. Why would you continue to charge me for a service Iโm not receiving? @TELUS Iโd like to switch.
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Joshua Marshall (@JMarshyBosco93) reported from Edmonton, Alberta@PierreVLeBrun I got Telus cable in Alberta & itโs not on any of the NHL Centre Ice channels. Bad look for the @NHL so far.
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Monika Social (@MonikaSocialYeg) reported from Edmonton, AlbertaAnyone else having Telus internet issues lately in Windermere?
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MEHAK GILL (@MehakGill123) reported from Edmonton, Alberta@TELUSsupport Please help Me with Account Number 38040078 i have been ripped off by telus.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Banancial (@Banancial) reported$TU โ Dividend investors in TU just got peeled. TELUS announced a brutal 55% dividend cut to $0.1875/quarter, coinciding with a $2.1 billion non-cash impairment at TELUS Digital. This drove a $1.8 billion net loss for Q2. This wasn't a minor tweak; it's a clear signal of deeper operational challenges, especially within their digital segment, following a Q1 dividend growth pause and a 52% net income drop in May. The drastic dividend reset aims to deleverage the balance sheet, targeting 3.0x net debt/EBITDA by end-2028 from 3.5x currently. This move is expected to save $2.7 billion cumulatively through 2028, with the DRIP discount ending October 1st to further reduce dilution. Full-year guidance was slashed across the board: service revenue now flat to -2%, Adjusted EBITDA -2% to -4%, and free cash flow around $1.8 billion. This magnitude of impairment and guidance cut will rattle income-focused portfolios. We're watching for concrete asset monetization updates and progress on their leverage target. We peel the news before it peels you. Source & full breakdown: Wiseek (link in bio)
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Primary Care Alberta (@PrimaryCareAB) reportedTELUS is experiencing a major outage with their toll-free network that is impacting Health Link 811 and Poison and Drug Information Service (PADIS) within certain areas in the southern part of the province. 1/2
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Marni Miller ๐จ๐ฆ (@miller5252) reported@Rogers is happy to string you along for 45 minutes passing you from one rep to another and then hang up on you. No way to reconnect. They want you to give up and not call back. How about I switch to Telus?
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PaulEB (@PaulBGip) reported@bleating_lamb @JimScarratt Didn't bother with transfer & changed provider, annual subscription for alternate payroll equivalent for one month earnie/telus. Now ready to dump gatekeeper... actively looking for alternatives...not convinced their offer for agronomist/mapping solution will be viable (30yrs FP)
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Rorschach.Tested๐จ๐ฆ ๐ฎ๐ช ๐ฌ๐ฑ ๐บ๐ฆ ๐ช๐บ๐บ๐ณ๐NATO (@Rorschached99) reported@TELUSsupport I have a bad experience with Telus Support over the weekend. A Philippino woman who said her name was Casey. I told her to do nothing on my account and today I got a $255 charge that I didn't authorize. I don't want to renew my contract.
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Isaac Sutherland (@randyhorst3) reported@twitstwit @MrStache9 Telus and Shaw are the same. They know we have limited options in Canada and can treat us like dirt.
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bran (@brndntlrnlsn) reported@telus can you fix the cell phone reception in Windermere, Edmonton PLEASE ๐
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Dean Skoreyko (@bcbluecon) reportedIt turns out the two days before the Summerland fire, the Penticton city council demanded Rogers and Telus to update the horrible cell phone coverage. Neither the Eby or Carney govts even bothered to respond. Now thereโs 12,000 Summerland residents in Penticton trying to get information on the fire and power outage and evacuation. Thereโs a massive bottleneck now and getting service is intermittent, at best. Where are the temporary cell towers? Total govt incompetence and mismanagement of the entire situation.
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Johan N. (@rk8215) reportedBREAKING: $T.TO EARNINGS REPORT: FY26 CAPEX INCREASED FROM $2.3B TO $2.6B. FOCUS ON WIRELESS NETWORKS AND NETWORK INFRA UPGRADES! $AMPG just got best possible news from their biggest client ๐ฅ Telus just reported their earnings and increased their CAPEX from $2.3B to $2.6B. The old guide implied roughly $970M of H2 spending. The new guide implies roughly $1.27B. And the new CEO listed where money goes from here: the wireless networks, network infrastucture upgades and site enablememt is on the list. Telus just raised the one line that pays its equipment suppliers. I think I know one of those suppliers. Long AmpliTech ๐ฅ๐
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Brent H. Cameron ๐จ๐ฆ๐ฌ๐ฑ (@BrentHCameron) reported@JACruickshank Each episode is 20 minutes of self-congratulatory chatter & bragging about their fabulous lives, 20 minutes of ads for CN & Telus, and 20 minutes of **** talk interspersed with tactics mascarading as strategy...