Telus Outage Report in Sturgeon, Alberta
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Sturgeon, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sturgeon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (47%)
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Phone (27%)
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Wi-fi (9%)
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TV (7%)
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E-mail (5%)
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Total Blackout (5%)
Live Outage Map Near Sturgeon, Alberta
The most recent Telus outage reports came from the following cities: Edmonton and St. Albert.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton |
Phone | |
| Edmonton |
Phone | |
| Edmonton |
Wi-fi | |
| Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Sturgeon, Alberta
Latest outage, problems and issue reports in Sturgeon and nearby locations:
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*****
(@WillyGrant) reported
from
Edmonton, Alberta
I’m paying for a service from @Shawhelp that I’m not receiving. I call. You are unable to fix. I ask for a credit for the 36 days of non-service and I’m offered 14 days. Why would you continue to charge me for a service I’m not receiving? @TELUS I’d like to switch.
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East meets West
(@KeeperOfSheep) reported
from
Edmonton, Alberta
@TELUS are you actively calling customers attempting to upgrade to iPhone 14? call from 18665582273, when I said no thank you, I'm not looking to upgrade right now, I got an immediate hang up, no "thank you", no "have a good evening" ? your outsourcing hurts your reputation.
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flyhighmiledude
(@flymilehighdude) reported
from
Edmonton, Alberta
@TELUSsupport @TELUS Seriously, if all the gouging is not enough, now it's Credit card fees. If you are going to behave like #nofrills, then your price needs to come down. You can't be both!
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*****
(@WillyGrant) reported
from
Edmonton, Alberta
@Shawhelp I’ve moved over to @TELUS as a result of your supervisor’s misogynistic attitude. I 💯% do not recommend @Shawhelp as a result of this terrible experience.
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Bigfella4900
(@bigfella4900) reported
from
Edmonton, Alberta
@AlleyDalley Alley....just switch to TELUS and dont worry about things....I can help you....DM me if you want to switch
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Jigga
(@yegnav) reported
from
Edmonton, Alberta
@TELUSsupport Telus charging me $1,900 for a phone bill. Been trying to get a resolution for months but instead I get warnings to pay. Will anyone correct my bill or do I need to cancel my companies services?
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Syd Perkins
(@sydthesquider) reported
from
Edmonton, Alberta
Unable to log into Telus TV + on my iPad. No problem with other devices. Anyone know why? @TELUSsupport
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𝕓𝕚𝕘_𝕗𝕒𝕟𝟚𝟘𝟙𝟡 (Non-Parody account)
(@big_fan2019) reported
from
Edmonton, Alberta
@TELUSsupport trying to rotate and video on the Telus OPTIK app sucks it doesn’t work why
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Lincoln Ho | Yegventures | 何令恒 🇻🇦🇨🇦🇭🇰
(@yegventures) reported
from
Edmonton, Alberta
@JayIsPainting @TELUSsupport It's either a "bundle total" as it says (more than one service like phone or tv will give you permanent discounts), or a "monthly total". A rate protection plan (a 2-3 yr term) is always $10 more than a month to month with TELUS.
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Windshield Edmonton (Phil)
(@YEGwindshield) reported
from
Edmonton, Alberta
@magzvee9 @TELUS @TELUSsupport SIM card issue Can you get dialtine? Try restarting...
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RDCloutier_Oilers
(@Cloutier_Oilers) reported
from
Edmonton, Alberta
Telus fix your ****!
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Ricky Mitchell 🇨🇦
(@mitchell_ricky) reported
from
Edmonton, Alberta
Anyone elses @TELUS internet down in West Edmonton?
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Levi Flaman
(@LeviFlaman) reported
from
Edmonton, Alberta
@reubhoney @andrew_leach There was one in the Telus Building that was refilled recently for the first time in weeks. Before the layoffs of cleaning staff and the outsourcing to BeeClean, this was never a problem that I recall encountering.
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𝕓𝕚𝕘_𝕗𝕒𝕟𝟚𝟘𝟙𝟡 (Non-Parody account)
(@big_fan2019) reported
from
Edmonton, Alberta
@TELUSsupport trying to rotate a video on the Telus OPTIK app sucks it doesn’t work why
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ℙ𝕒𝕚𝕘𝕖 𝔼𝕝𝕚𝕤𝕒𝕓𝕖𝕥𝕙
(@Paigeelisabethx) reported
from
Edmonton, Alberta
@Paul_Figler Yeah I've been with them for 5 years and have no issues I just see telus have better bundles?
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Mñso
(@mnsomusic) reported
from
Edmonton, Alberta
Telus is Garbage, still not as bad as Rogers tho. They’ve been on the curb.
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Unacceptable Chinese Gordon 👨🏻🧏🏻♂️👂🏻🦻🏻
(@CggGordon) reported
from
Edmonton, Alberta
Ridiculous. Set up prepaid services with @TELUS because I owe $2200 to pay the contract off for my #iPhone13ProMax & #AppleWatchSeries7. Was supposed to receive an additional 500 mb for having auto top on and never received it. Store employees could not set up eSim so gave me a…
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RealFakeMacT
(@RealFakeMacT) reported
from
Edmonton, Alberta
@koodo It’s not only my phone. All 4 of our phones have terrible reception all over Beaumont and also on our community FB page it appears to be happening with all Koodo, Telus, and Bell customers.
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Candace Elliott
(@CandaceElliott) reported
from
Edmonton, Alberta
So many dropped cell calls and no service sometimes in the city from @telus…? Does 5G suck right now? #yeg #cellservice #telus
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Loreen Wilson
(@gidsmomp) reported
from
Edmonton, Alberta
What is going on with this stupid new @telus+ upgrade? It won't recognize my booster network on the app. Wants payment update for @Apple box. Won't take my card info. COLOSSAL WASTE OF TIME & MONEY!
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Rayna
(@raynacjv) reported
I was w Bell for awhile now and just made the switch to Telus. Ugggh Bell is such a ripoff, I asked as much questions as I could at Telus and the definitely had a better service than what I've been paying for w B
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M̾i̾k̾e̾ #KB12
(@MikeGT79) reported
Good to know that we can’t access any CRA applications with our @TELUS internet. Constant errors on all devices when on wifi… switch to our mobile service and everything works fine.
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Cate Eales ☕
(@catester) reported
@kelownagurl Telus is horrible in my area. My phone was on the desk in my office and didn't give me the alert till I picked it up and went to the kitchen.
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Arora Mortgages
(@AroraMortgages) reported
@TELUS are you guys doing anything to fix wireless service in Cityscape NE, Calgary? I have been experiencing bad signal in my community for the last year. Have upgraded my devices and changed sim cards. My friends visiting complain about the same thing.
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Anthony C Taylor
(@anthonyctaylor) reported
@TELUSsupport I'm trying to get an appt to have someone move Telus Cables underground at my house. Your chat and phone support have been no help. One of your reps gave me BC one call's number after 40 mins on hold. Can you get me a # please?
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Tracey Dyck
(@Wx_Dyck) reported
First time having to resort back to our Telus hub from #starlink due to an outage. No support or notification from Starlink that we can find, had to go to @reddit to find out it's down everywhere.... Not cool @SpaceX, not cool!
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LifeIsRuff
(@coolfactor) reported
@TELUS Switching my internet service. Registered as PureFiber, but got Bonded ADSL installed instead. Called number to move service, got PureFiber team. They need to transfer me to the Copper team. Now on hold. This is ridiculous. Please unify your support teams!
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BitBlock Systems, Inc. - Call us 604.629.8338
(@bitblocksystems) reported
@trwphotonanaimo @EmergencyInfoBC Kinda sad. Me, note 20 ultra, telus. But even the survey was not clear. We need to do better to save people. Happy to help.
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Henry Godwinn
(@KingHippoh) reported
@mchatenay @jkenney I give you credit, I'm not. They let us become the worst in North America. Just wait until this is over. CUTS CUTS CUTS. Nurses, thanks for everything, you're fired. Docs, covid ruined our fight. Come on in Telus. Ugh.
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Ashantin
(@Ashantin3) reported
@mummaquilts @TELUSsupport @TELUS We had an issue with an alarm keep going off at night. Turned out (to my shame) to be a large spider living behind the monitor.