Telus Outage Report in Sturgeon, Alberta
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Sturgeon, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sturgeon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (22%)
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Wi-fi (10%)
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TV (7%)
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E-mail (6%)
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Total Blackout (5%)
Live Outage Map Near Sturgeon, Alberta
The most recent Telus outage reports came from the following cities: Sherwood Park, Edmonton, Morinville and St. Albert.
| City | Problem Type | Report Time |
|---|---|---|
 Sherwood Park |
Phone | |
| Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Sturgeon, Alberta
Latest outage, problems and issue reports in Sturgeon and nearby locations:
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Mark McDonald
(@MMACSCOT) reported
from
Edmonton, Alberta
@TheGentYYC @TELUS @TELUSsupport My experiences with TELUS has been the opposite. Superb customer service.
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Lincoln Ho | Yegventures 🇨🇦🇭🇰🇻🇦
(@yegventures) reported
from
Edmonton, Alberta
@ElleninSaigon @TELUS Don't even get me started about the home internet service. They've had 'rushmen' (high level) techs visit my house many times. At the time I stuck w them because they were my employer. Seriously considering bye bye to everything. To think I was close to getting home alarm w them
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Lincoln Ho | Yegventures 🇨🇦🇭🇰🇻🇦
(@yegventures) reported
from
Edmonton, Alberta
@Mandoline79 @TELUS When I worked there, I started out as an Assure agent (tech support). The kind half hour wait I had today was unacceptable, let alone having to spent 2 hours on the phone. They kept contracting jobs overseas as well.
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Jacquelyn Reynolds
(@buoyantbabe) reported
from
Edmonton, Alberta
So this sucks. Not only is the 🏒 game blacked out, #telus changed the channels and I just found out I no longer get to watch the #Esks They are just getting more and more ❌ marked with this move
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Cool Guy
(@CoolGuy54682288) reported
from
Edmonton, Alberta
@TELUS @Apple None of the customers is 100% happy because you do not support esim!
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Liam Leroux
(@LiamLeroux42) reported
from
Edmonton, Alberta
This is true, I don't love my landlord or Telus but they get all my support every month. All the artists get from me is a raspberry & a middle finger. 🙃
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BryanBowen
(@2Zero54) reported
from
Edmonton, Alberta
@AzorcanGlobal @TELUS @TELUSsupport Mine was down for over 2 days. Didn’t even bother calling Telus about it because their customer service is horrible
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BryanBowen
(@2Zero54) reported
from
Edmonton, Alberta
More Telus email issues this morning. The $10 rebate doesn’t cut it #Telus #fixit
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Patricia Wheadon
(@pajowh) reported
from
Edmonton, Alberta
@TELUS tv signal lost more than it is found. Bet #shawtv customers are enjoying @BlueJays game #optiktvsucks
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Yamamoto97
(@Stephane774) reported
from
Edmonton, Alberta
@McFeenixx It’s 200 bucks but Telus lets you pay for it in 4 separate instalments of 50 bucks. Well worth the money , you literally get every game and I’ve never had any issues with the connection or lagging.
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Celeste
(@keatsmom) reported
from
Edmonton, Alberta
Day 2 with no @TELUSsupport @TELUS email. Sure would like to know what's going on. When it comes time to renew my plan in October, this lack of service will go a long way in helping me decide what to do. 🤔🤔
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allantaylor
(@allantaylor) reported
from
Edmonton, Alberta
@Mandoline79 @TELUS I’ve had some staggeringly confusing troubleshooting issues with them. It’s like they know they’re the only game in town for some services and they don’t even try to keep you happy.
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🦁🇨🇦 Bollywood Roop 🇨🇦 🦁
(@Roopanova) reported
from
Edmonton, Alberta
I've been dealing with @Bell for 19 years. I continue to wonder why I deal with you guys. Continue to have the worst customer experience. Hey @TELUS @Rogers what are willing to do for me with regards to these cell phone plans.
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🦁🇨🇦 Bollywood Roop 🇨🇦 🦁
(@Roopanova) reported
from
Edmonton, Alberta
Update on my experience with @Bell @Rogers @TELUS Bell - Continue to walk around there nonsense. Terrible service. Telus - Options and we can work together. Rogers - Let's set up a call and see if we can work together. Probably the most proactive out of three.
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Chris LaBossiere
(@ChrisLaBossiere) reported
from
Edmonton, Alberta
After waiting over an hour for @Shawhelp to call me back (they quoted 35 minutes - as 225th in the queue), I am going to bed and will turn off the ringer. I have ducks to kill on the am and can order my new @TELUS service tomorrow. Shaw TV can’t solve the buffering.
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Patricia Wheadon
(@pajowh) reported
from
Edmonton, Alberta
Great. @BlueJays game just starts and @telus tv signal is lost again. C’mon! #optiktvsucks
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CastledwnsDan
(@CastledwnsDan) reported
from
Edmonton, Alberta
At the #telus store trying to get a billing issue fixed and maybe upgrade the phone. Person helping me seems good. Disputes center she’s talking to maybe sucks
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Tyler Majeau 🏳️🌈
(@MajeauTyler) reported
from
Edmonton, Alberta
If healthcare by TELUS is anything like their customer service for phones it’s gonna be a hard pass for me 😂 #ableg #abpoli
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pat sasseville
(@sass3450) reported
from
Edmonton, Alberta
@Mandoline79 @TELUS They've been worst customer service in Canada for yrs. Just brutal!
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Mark McDonald
(@MMACSCOT) reported
from
Edmonton, Alberta
@TheGentYYC @TELUS @TELUSsupport It happens. I’m surprised they were rude. Anyway, hope all better next time. I like TELUS because of their community generosity
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Jmac
(@jmacbacon) reported
@kirst_alyssa @TELUS I get it. But I’ve never had an issue with Telus. Whenever I do I let them have it and threaten to pull all my company phones off their system LOL I usually end up with the new customer deals they hate giving loyal customers. Just don’t tell them your “company” name LOL
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Kachow 333
(@06kachow) reported
EMOTIONAL TWEET AGAIN LOLOL **** UOU TELUS MY **** FREEZES FOR NO REASON HAHAHA
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Ghoste Drop
(@GhosteDrop) reported
@TELUSsupport 🤬 because @TELUS @TELUSsupport is the worst service provider possible. Been without internet for almost a week and not a sign of the tech that was promised to us multiple different days. Unfuckingbelieveable.
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Kuhunamuck
(@Kuhunamuck) reported
@kirst_alyssa @TELUS I switched to Shaw in February, definitely saves me money, the only thing I will say though is their coverage isn’t great. You lose service in places driving to Edmonton.
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S D
(@twiterchitchat) reported
@ShawInfo @PrideatWorkCAN How about trying to keep straight people using Shaw internet even after using The services for over 10 years and offer them good rates? You lost us as customers when Telus offered us 1000gb for $79/month. And u wanted $89/mo for 500gb!! Shaw sucks . Keep the pride happy I guess
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Ghoste Drop
(@GhosteDrop) reported
@TELUS 🤬 because @TELUS @TELUSsupport is the worst service provider possible. Been without internet for almost a week and not a sign of the tech that was promised to us multiple different days. Unfuckingbelieveable.
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Kirsten Alyssa 🪴🤍
(@kirst_alyssa) reported
@RRolyat @TELUS Absolute garbage!!! How can they get away with what they do? I’m tired of it
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Rebecca Rebello
(@RebelloRebecca) reported
@TELUSsupport I had a home security system installed in June. The technicians did a poor installation job and nobody has replied to the last two emails I've sent. The SECURITY system can not connect to the camera frequently. Can someone contact me? #Telus #CustomerService
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caramilk
(@MCX7_) reported
@TELUS Your Telus Assist is ridiculously stupid. It cannot switch me to an actual customer service assistant when they cannot answer my question
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Kirsten Alyssa 🪴🤍
(@kirst_alyssa) reported
@kel_bragg @TELUS Look up how much Telus made last year… ******* sickening. And how dare they show their customers loyalty… they’re money hungry. I’m so sorry you’re going through their terrible customer service as well!