Telus Outage Report in Sturgeon, Alberta
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Sturgeon come from postal codes T8T.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Sturgeon, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sturgeon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 28: Problems at Telus
Telus is having issues since 08:20 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (48%)
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Phone (23%)
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Wi-fi (12%)
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TV (7%)
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E-mail (5%)
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Total Blackout (4%)
Live Outage Map Near Sturgeon, Alberta
The most recent Telus outage reports came from the following cities: Edmonton, Sturgeon, Sherwood Park, St. Albert and Morinville.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
Wi-fi | |
| Edmonton |
Internet | |
| Edmonton |
Wi-fi | |
| Edmonton |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Sturgeon, Alberta
Latest outage, problems and issue reports in Sturgeon and nearby locations:
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Just Cam.
(@DatBawse) reported
from
Edmonton, Alberta
Why ******** does my Telus cable/internet bill keep going up, despite me not making any ******* changes to my service. Used to be $189 now it's $210.
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Renato Gandia 🇵🇭🇨🇦🏳️🌈
(@RenatoGandia) reported
from
Edmonton, Alberta
Really excited about moving back to Calgary, but @Telus is making it difficult. Why did you cancel our connection appointment tomorrow that we scheduled weeks ago and you don’t give explanation? Or provide acceptable solutions?
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East meets West
(@KeeperOfSheep) reported
from
Edmonton, Alberta
@TELUS your dealers in SW Edmonton are giving you a bad reputation with repeated attempts to solicit door to door, even after saying no and advising to leave the property. Stop supporting these sales tactics and leave people alone in their homes.
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Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰
(@yegventures) reported
from
Edmonton, Alberta
@trinighyul @TELUSsupport @TELUS Oh that's horrible. A couple years ago I was part of the 1% of users who had no email service for weeks.
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Can someone help me open this jar?
(@irobox_Cap) reported
from
Edmonton, Alberta
@TELUS wtf I was supposed to get a TV with my home severices and now I'm not. Come pick up your cable boxes
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Lolo Avalon
(@lolo_avalon) reported
from
Edmonton, Alberta
@hayu yet AGAIN, the Hayu iPhone app, the Apple TV app, Telus app & the streaming method - NOTHING WORKS. I spend more time fighting with your system than I do watching shows. I'm not paying for this anymore!!!! Worst quality of any streaming service period.
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I_am_no_one
(@Deaner_232) reported
from
Edmonton, Alberta
@nothatsyou Damn, I was hoping for much higher speeds this week. I guess I'll put up with my normal Telus 5g signal til then!
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Julia
(@julial04) reported
from
Edmonton, Alberta
I think the people at Rogers knew I was going to use my day off to finally switch my phone provider to Telus, that’s why it’s down across the country. Sorry everyone 🙈🙈
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Eileen Hoyland
(@Leenerrr) reported
from
Edmonton, Alberta
Me and the hubby are considering switching to Telus Fibre for our internet. We have no problems with the quality of Shaw, but b/c we’re mobility clients, Telus is offering GB fibre for $75 plus a bill credit. So honest opinions on quality plz! Anyone have Fibre w/Telus? 1/2
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Debbie W
(@debs_wolf) reported
from
Edmonton, Alberta
@shmitzysays I did with Telus but a restart of my phone seemed to have solved the issue
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Justin
(@justinberubs) reported
from
Edmonton, Alberta
@elks @TELUS “This team is terrible but at least this box suite is pretty cool”
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Art New
(@ArtieCubed) reported
from
Edmonton, Alberta
@TELUS great customer service, yeah right. Absolutely brutal! Told everything was fine with transferring internet and Optik TV last week. When it wasn’t someone supposed to call on Monday and finish job. Didn’t happen. Called twice and on hold for over an hour. Shaw here I come.
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NadineBaileyUnifor
(@NadineYeg) reported
from
Edmonton, Alberta
@TELUS @TELUSsupport you changed emails and I still can’t access. 2 days on the phone and still not help. #horrible #worstserviceever
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Yvette Gillam
(@YvetteGillam) reported
from
Edmonton, Alberta
@jesssicrap @TELUS I'm just happy I'm not at work. Cause we can't call for help when we got no cell, my last STARS activation, booster was down and had to get someone to drive 20 min for service 😳 good times, not.
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NadineBaileyUnifor
(@NadineYeg) reported
from
Edmonton, Alberta
@TELUS @TELUSsupport you changed emails and I STILL CANT ACCESS. 4 hrs yesterday and no help and so far 1 he today and I have been transferred to 3 did department. #horribleservice
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mariam
(@mariamdena) reported
from
Edmonton, Alberta
anyone else’s telus phone and Internet not working?
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Yvette Gillam
(@YvetteGillam) reported
from
Edmonton, Alberta
@I_Am_The_Storm_ @TELUS Ever time @TELUS goes down at work, I poop a little and pray no one does anything dumb.
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Chris
(@patsnation0917) reported
from
Edmonton, Alberta
Hey @TELUS your services are ****. Why the hell am I paying for a glitching and freezing tv service. It 2021. Get your **** together.
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Katy Mackay
(@KatyMackay) reported
from
Edmonton, Alberta
hey @TELUSsupport, I’ve talked to two Telus tech support people already today. No access to Twitter, app or browser, while on wifi. Fine on data. The tech guys reset it and I get access for a minute, and then it goes out again. I see BC also had this issue.
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Young Millennial Chinese Гордон👨🏻🧏🏻♂️🦻🏻🗣!!
(@CggGordon) reported
from
Edmonton, Alberta
@mwgbanks @TELUS @TELUSsupport Those are not bad speeds depending on the device. The free wifi I was using where I live was fluctuating really badly from as low as 2-5 Mbps so it was virtually unusable at some points. Have been wanting to get PureFibre for a long time now. Hopes are to get at least 1000 Mbps.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Lisa 🇨🇦 🍁
(@FedUpinAlberta) reported
@Ima_Bygone Mine is fine. I'm also on Android but I'm with Telus. I retweeted to see if anyone else is having problems. That sounds like one if those things that can't be left alone and you gotta keep clicking!
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Free.to.choose
(@TAinsworth8) reported
@itsshowtime2002 @KevinBardosh So who benefits $$ from everyone having to have a cell phone??? Oh yes, the billionaires who own telus or bell. and they are who are helping push this tyranny on people too by lobbying gov. trudope prob owns stock. Tam is talkin about locking us down again. Just Stop complying
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scarborough racoon
(@NathanAlconcel) reported
Got 5 spam calls today so far 😐 @TELUS @TELUSsupport pls fix
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Jason Porteous
(@jwporteous) reported
@vmedia - when Nanton,AB transfers from axia to Telus, will your tv service still be available?
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Janie Xnix
(@cnixxnic) reported
@TELUS How do I sign if I don’t support
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Soni
(@Soni90918365) reported
@airtelindia roaming recharge. Is anyone in you company who can solve your company network problems and hold your customers. if yes then solve my problem i done international recharge and trying to select the local network like Rogers and Telus inside Canada but message shows not
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alluringstorms 🇨🇦
(@alluringstorms) reported
@Erin_Kwx @charliemizza Wtf?! I mean i'm on a family plan with my mom (TELUS) and it's 40GB of data. I think it's being paid at like 140 USD per month but only if we use those 40GB of data each month (180 CAD).
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@NWOBEI_5Yrs_L8R
(@5yrsL8r) reported
@madinuk @jdtabish In my community, about 30 km from Vancouver or Victoria Telus premium service is 800 kbps/up and 6 Mb/s down. Yukon looks better every day.
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Tracey Forbes
(@Tracey_YYC) reported
Is anyone else having issues with #TELUS internet going in and out? #yyc @TELUSsupport
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Doug
(@DKCKingston) reported
@sunlorrie @rexglacer Lorrie-C'mon-you know Huawei has been on the Canada China business council since at least 2017-they have put 5G in the Telus network from coast to coast- in fact Telus had to sign an NDA not to disclosed how far along they really were - their finished! Apparently in CBC as well