Telus Outage Report in Sturgeon, Alberta
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Sturgeon, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sturgeon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (56%)
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Phone (20%)
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Wi-fi (11%)
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TV (6%)
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Total Blackout (4%)
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E-mail (4%)
Live Outage Map Near Sturgeon, Alberta
The most recent Telus outage reports came from the following cities: Edmonton.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
TV | |
| Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Sturgeon, Alberta
Latest outage, problems and issue reports in Sturgeon and nearby locations:
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Eric Petersen
(@ericpet) reported
from
Edmonton, Alberta
@eissyrc I'm leaving Telus for Shaw, but they've just screwed me over. Said everything would work so I cancelled Telus and now Shaw says they can't come for a week to fix it. Working from home makes the internet a necessity.
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Cool Guy
(@CoolGuy54682288) reported
from
Edmonton, Alberta
@TELUS The most advanced phone on the most out-of-date company. No esim support!
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Eric Petersen
(@ericpet) reported
from
Edmonton, Alberta
@WillKon @Shawhelp Yeah, it is beyond frustrating. They confirmed there was an active connection here before we moved in, so I cancelled my other service. Now I'm wishing I stayed with Telus. I can't run my business for a week now. Or I can burn ALL my mobile data in a day. No other options.
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Michele
(@Fairyswirls) reported
from
Edmonton, Alberta
Bought tickets online for @TELUS #marvel exhibition for 1145 still have to wait in line and not one person out of 6 that I have asked knows why terrible first experience been in line for 25 mins dont buy online.. #sucks
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Celeste
(@keatsmom) reported
from
Edmonton, Alberta
@CappyD I have it, through Telus. I've just started it, and so far not bad. I like that I can watch certain movies that stent on Netflix, but f I dont find value in it, I will drop it after a month.
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Joanne Norum
(@jnorum) reported
from
Edmonton, Alberta
@TELUS I’ve had the worst customer service from your company in the last 8 weeks trying to set up my home internet and I’m not alone. 6 failed installation appointments and 4 hours on the phone, mostly on hold. I’m now sticking with @ShawInfo
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Mary-Helen Clark
(@MHClark2617) reported
from
Edmonton, Alberta
I’ve been on hold with @TELUS tech support for six minutes now and I’m already annoyed.
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Cool Guy
(@CoolGuy54682288) reported
from
Edmonton, Alberta
@TELUS @br_webb Bell, Rogers and Freedom: LOL Telus has no esim support!
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Big Mama E🦒
(@erinsterrr) reported
from
Edmonton, Alberta
@TELUS @TELUSsupport once again the most unprofessional and poor service. Booked my home service install on January 17 for feb 7. The fiber was never installed so the technician couldn’t perform his work. NOW they are telling me March 3. LOL bye keeping Shaw. #ridiculous
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Arik Krause
(@KrauseArik) reported
from
Edmonton, Alberta
of hand, the money he gave me for his line, isn't coming in anymore, therefore it's all on me. I'm not even a @TELUS mobility customer, but their loyalty department has called me three times this week. Attempting to get me as a customer with amazing deals.
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Steve C
(@Oxcanhosting) reported
from
Edmonton, Alberta
No internet or TV and called #telus over an hour wait to talk to someone how poor
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Andrew Martin
(@Nitramwerdna) reported
from
Edmonton, Alberta
Thank you @Telus for screwing up the listings on tv and making me miss the @FCBayern game. Never had this problem with Shaw.
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Jason Wiwad
(@JasonWiwadBP) reported
from
Edmonton, Alberta
@ShawInfo might be the worst run company from top to bottom. Online, Retail stores to Support. Who actually uses this company cut my service off before I ever had any went to @TELUS and Blamo wow finally some culture in a business experience
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Mary-Helen Clark
(@MHClark2617) reported
from
Edmonton, Alberta
After an hour on hold with @telus, I’m getting my fourth technician visit since October, now to fix my basement TV. The guy who “fixed” my internet somehow made the service slower and more intermittent. I’m just glad my phones are on infinite data.
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Mike Malowany
(@miketheref) reported
from
Edmonton, Alberta
@IMPACTWRESTLING Is it up. Ordered it through my TV provider and have a blank screen. Having issues @TELUSsupport @TELUS
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Dαяι-ι 👑
(@_AlmostHome) reported
from
Edmonton, Alberta
listen wifi is terrible worldwide yc .. or it’s just telus
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Habanerogal
(@habanerogal) reported
from
Edmonton, Alberta
@marnipanas @TELUS I hope they got educated on asking for pronouns in order to improve the quality of service to their clients.
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LA
(@Skylaa66) reported
from
Edmonton, Alberta
[WRITE YOUR MESSAGE OF SUPPORT] #TELUS #WorldJuniors #EndBullying
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Kevin Johnson
(@kjohnsob) reported
from
Edmonton, Alberta
@TELUSsupport at my condo board meeting, I’m going to motion we all cancel our @TELUS contracts unless fibre is installed. You’ve been out here a half dozen times, enough is enough.
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artman101
(@Artman101a) reported
from
Edmonton, Alberta
@NicelyNabil The one time my Telus works !!! yaaaaaaaaa lol I feel for you tho sucks when it messes up on a hockey game
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Meidas Tweety 2
(@WestgateSweetie) reported
He still didn’t finish the wall. #you can get a new one from Telus put down a small cn
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Meredith Graham she||her
(@graham_mere) reported
Hey @TELUS can you help me understand how I can get emails & texts about deals & promotions from you but you do not give people a heads up that a Bring Back Program is ending & the customer will have a nearly 700.00 phone bill? And there’s no opportunity for a payment program?
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Todd Corrigall
(@PGChamberCEO) reported
Hey @TELUS we got fiber to our house a month ago and it's gone down multiple times since. Never any issues before the changeover. Any suggestions or thoughts? In #CityofPG
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@jodyh@mastodon.online
(@jodyheavener) reported
The @TELUS fibre has been out in my entire building for 10 days now and @TELUSsupport still cannot tell me when it will be fixed. So not only am I paying over $100/mo for no service, I’m also paying around $40/day for coworking hot desks just to do my job. Absolutely insane.
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Angus Walker 🐝
(@anguswalker) reported
@marecageo @RobTheHockeyGuy Please don't. BC Place is BC Place. If they want to go that route, then it can be BC Place sponsored by Telus, but no Telus Place or some crap like that.
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Spencer Love | @LoveWrestlingCA
(@SpennyLove) reported
Today has consisted of finding out how much my vehicle will be to fix and waiting on TELUS to figure out why I was so wildly overcharged on my bill last month 🙃
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-km
(@Kaaaymariee) reported
@TELUSsupport why are you guys turning off my service after I just paid my bill!! You guys are getting worse and worse @TELUS #telus
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Dr. Robyn Rivard 🏳️⚧️
(@robynrivard22) reported
anyone else with phones on #bell or #telus just experience a brief outage
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Wynne Palmer
(@WynnePalmer) reported
You know considering how many people use a computer to make a living, I'd like to ask why there is no explanation from anyone (particularly service providers) of the system wide internet failure yesterday and ongoing ... 🤬 @TELUSsupport @TELUS
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Stephanie Mayne
(@StephanieMayne) reported
@TELUSsupport I’m not a Telus customer but am receiving Telus invoice, account & upcoming installation emails. I need this to be actioned please.