Telus Outage Report in Sturgeon, Alberta
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Sturgeon, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sturgeon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (47%)
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Phone (28%)
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Wi-fi (9%)
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TV (7%)
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E-mail (5%)
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Total Blackout (4%)
Live Outage Map Near Sturgeon, Alberta
The most recent Telus outage reports came from the following cities: Edmonton and St. Albert.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton |
Phone | |
| Edmonton |
Phone | |
| Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
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| Edmonton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Sturgeon, Alberta
Latest outage, problems and issue reports in Sturgeon and nearby locations:
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Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰
(@yegventures) reported
from
Edmonton, Alberta
@trinighyul @TELUSsupport @TELUS Oh that's horrible. A couple years ago I was part of the 1% of users who had no email service for weeks.
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Yvette Gillam
(@YvetteGillam) reported
from
Edmonton, Alberta
@I_Am_The_Storm_ @TELUS Ever time @TELUS goes down at work, I poop a little and pray no one does anything dumb.
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Chris
(@patsnation0917) reported
from
Edmonton, Alberta
Hey @TELUS your services are ****. Why the hell am I paying for a glitching and freezing tv service. It 2021. Get your **** together.
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Art New
(@ArtieCubed) reported
from
Edmonton, Alberta
@TELUS great customer service, yeah right. Absolutely brutal! Told everything was fine with transferring internet and Optik TV last week. When it wasn’t someone supposed to call on Monday and finish job. Didn’t happen. Called twice and on hold for over an hour. Shaw here I come.
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Just Cam.
(@DatBawse) reported
from
Edmonton, Alberta
Why ******** does my Telus cable/internet bill keep going up, despite me not making any ******* changes to my service. Used to be $189 now it's $210.
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Chris
(@patsnation0917) reported
from
Edmonton, Alberta
Has anyone elses @TELUS service been ****** lately? Mine's been glitchy and lags everytime I use the guide. I've reset everything by unplugging and plugging in again. Had service guys out here 3 times in the last 4 months. Is @shaw any better?
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Lolo Avalon
(@lolo_avalon) reported
from
Edmonton, Alberta
@hayu yet AGAIN, the Hayu iPhone app, the Apple TV app, Telus app & the streaming method - NOTHING WORKS. I spend more time fighting with your system than I do watching shows. I'm not paying for this anymore!!!! Worst quality of any streaming service period.
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NadineBaileyUnifor
(@NadineYeg) reported
from
Edmonton, Alberta
@TELUS @TELUSsupport you changed emails and I STILL CANT ACCESS. 4 hrs yesterday and no help and so far 1 he today and I have been transferred to 3 did department. #horribleservice
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East meets West
(@KeeperOfSheep) reported
from
Edmonton, Alberta
@TELUS your dealers in SW Edmonton are giving you a bad reputation with repeated attempts to solicit door to door, even after saying no and advising to leave the property. Stop supporting these sales tactics and leave people alone in their homes.
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Yvette Gillam
(@YvetteGillam) reported
from
Edmonton, Alberta
@jesssicrap @TELUS I'm just happy I'm not at work. Cause we can't call for help when we got no cell, my last STARS activation, booster was down and had to get someone to drive 20 min for service 😳 good times, not.
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Julia
(@julial04) reported
from
Edmonton, Alberta
I think the people at Rogers knew I was going to use my day off to finally switch my phone provider to Telus, that’s why it’s down across the country. Sorry everyone 🙈🙈
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Young Millennial Chinese Гордон👨🏻🧏🏻♂️🦻🏻🗣!!
(@CggGordon) reported
from
Edmonton, Alberta
@mwgbanks @TELUS @TELUSsupport Those are not bad speeds depending on the device. The free wifi I was using where I live was fluctuating really badly from as low as 2-5 Mbps so it was virtually unusable at some points. Have been wanting to get PureFibre for a long time now. Hopes are to get at least 1000 Mbps.
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Cory
(@CoryCVC) reported
from
Edmonton, Alberta
Hey @TELUS @TELUSsupport are we having issues with text messages in Edm area? I can receive but cannot reply..help
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Can someone help me open this jar?
(@irobox_Cap) reported
from
Edmonton, Alberta
@TELUS wtf I was supposed to get a TV with my home severices and now I'm not. Come pick up your cable boxes
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Renato Gandia 🇵🇭🇨🇦🏳️🌈
(@RenatoGandia) reported
from
Edmonton, Alberta
Really excited about moving back to Calgary, but @Telus is making it difficult. Why did you cancel our connection appointment tomorrow that we scheduled weeks ago and you don’t give explanation? Or provide acceptable solutions?
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Debbie W
(@debs_wolf) reported
from
Edmonton, Alberta
@shmitzysays I did with Telus but a restart of my phone seemed to have solved the issue
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I_am_no_one
(@Deaner_232) reported
from
Edmonton, Alberta
@nothatsyou Damn, I was hoping for much higher speeds this week. I guess I'll put up with my normal Telus 5g signal til then!
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mariam
(@mariamdena) reported
from
Edmonton, Alberta
anyone else’s telus phone and Internet not working?
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Katy Mackay
(@KatyMackay) reported
from
Edmonton, Alberta
hey @TELUSsupport, I’ve talked to two Telus tech support people already today. No access to Twitter, app or browser, while on wifi. Fine on data. The tech guys reset it and I get access for a minute, and then it goes out again. I see BC also had this issue.
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NadineBaileyUnifor
(@NadineYeg) reported
from
Edmonton, Alberta
@TELUS @TELUSsupport you changed emails and I still can’t access. 2 days on the phone and still not help. #horrible #worstserviceever
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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David Gibson 🇨🇦🇷🇼
(@DavidGibson604) reported
Telus Internet & TV service in western Kitsilano has been messed up since at least 1730h. Web access has been painfully slow. TV has gone blank twice, and had to be reset. And Ottawa just approved another merger! GRRRR!
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Danica
(@DanicaHrenovka) reported
@m80574627 @CityNewsTO Telus is no different than Bell or Rogers but Telus has cute animals. Ha ha ha people buy mobile service because cute animals.
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Tracy 'Allen' Bingley
(@AllenRaph) reported
I hear @TELUS considering a FREE promo, we give everyone a what FREE 1 year phone subscription for 1 year with a 1 year, 1 day subscription? naf Or can watch QTrial Real Game, where Chris Angel cuts off head or prick on Stage, with little help from some friends. jmagic ;)
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PR PRO
(@profmrkgpr) reported
I don't care if @Rogers and #Shaw have merged. I would never go with them. I will always stay with @TELUS! Sorry to say but their system sucks I just remember when there was an earthquake or a power outage Telus always worked, the other ones didn't.
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Cory Boehm
(@Cory_Boehm) reported
@Bryson_M @BenKlass @CanadaPIAC For clairty I meant the federal government would take over Bell, Telus, Rogers, et all networks, towers and frequencies. The federal government would own, operated and sell only wholesale access. Rogers, Bell, Telus, et all would then be MVNO on the federal owned network.
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Ryan S.
(@wrythink) reported
As for the "new fourth competitor," this applies only to wireless. In short, western Canada will continue to basically have two providers of television and Internet service: Telus, and now Rogers. #cdnpoli
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Cookie Monster's Ex
(@UrGirlSaigon) reported
I recommend NEVER to go with @TELUS @TELUSsupport as your cell provider. I been with them since they were clearnet (almost 20 years) yet they’re increasingly terrible! Not only do they charge customers fee to make credit card payments but they threaten to cut your line CONSTANTLY
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🇨🇦 🇺🇦 @204queen0574 🇬🇧 🇨🇦
(@204queen0574) reported
@TheEngrumpled Telus is dead to me. Horrible company, horrible service. Having less competition will not make these companies charge less. I don't even know if Rogers offers cable in Manitoba, FFS.
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Evan Ryan
(@Eryan36) reported
@LeslieBall29 @Bell_Aliant Same thing happened to me when I canceled. Someone called me again later and asked me who I was switching to. I said telus and then she said that bells network has the better coverage. I just laughed.
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🇨🇦 🇺🇦 @204queen0574 🇬🇧 🇨🇦
(@204queen0574) reported
@MarstonHouseLS I will not use Telus ever again. Very bad experience and they charged me insane amounts of money when I ported my number over to a new provider. Over $500 when my contract had less than one month remaining on it.