Telus outages and service status in Sturgeon, Alberta
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Full Outage Map
- Telus generated 1 outage signal in the last 24 hours around Sturgeon, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Jun 29, 12:23 PM EDT.
- Internet (44%)
- Wi-fi (33%)
- Phone (22%)
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Sturgeon, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sturgeon, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Sturgeon, Alberta
The most recent Telus outage reports came from the following cities: Edmonton, Sherwood Park, and St. Albert.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton
|
Internet | 16 hours ago |
|
Edmonton
|
Internet | 5 days ago |
|
Edmonton
|
Phone | 5 days ago |
|
Edmonton
|
Internet | 13 days ago |
|
Edmonton
|
Wi-fi | 16 days ago |
|
Edmonton
|
Phone | 20 days ago |
Nearby cities with recent reports
3 recent signals
Community Discussion
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Telus Issues Reports Near Sturgeon, Alberta
Latest outage, problems and issue reports in Sturgeon and nearby locations:
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ChiefBadger 37-25-9 (@Harpe97) reported from Edmonton, AlbertaHey #Telus .... thanks for wasting 3 hours of my life today with a no show, an error in the system is why the tech never showed. After an hour wait on the phone. So 4 hours, add in a pissy mood. 😡
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Chris Dingman (@dingdish) reported from Edmonton, Alberta@TELUS your cable and wifi sucks!! And yes I’ve tried unplugging the modem and cable box 🙄🙄🙄🙄🤬🤬
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Lolo Avalon (@lolo_avalon) reported from Edmonton, Alberta@hayu yet AGAIN, the Hayu iPhone app, the Apple TV app, Telus app & the streaming method - NOTHING WORKS. I spend more time fighting with your system than I do watching shows. I'm not paying for this anymore!!!! Worst quality of any streaming service period.
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Sheepleslayer (@sheepleslayer69) reported from Edmonton, Alberta@WesDJones @Mr_Alberta @DrJacobsRad Sure, but the flipside of that is Edtel and AGT were World leaders in technology, their research labs were set up to help with the war effort both were sold on the cheap to Telus in the name of privatization and Albertan's are not better off because of this deal
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Eileen Hoyland (@Leenerrr) reported from Edmonton, AlbertaMe and the hubby are considering switching to Telus Fibre for our internet. We have no problems with the quality of Shaw, but b/c we’re mobility clients, Telus is offering GB fibre for $75 plus a bill credit. So honest opinions on quality plz! Anyone have Fibre w/Telus? 1/2
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tracy gora (@thetrblwthtracy) reported from Edmonton, Alberta@TELUS where are the reward points for my cell service? I pay $163/month and get nothing. The pmt is never late & I’ve been a customer since 2012. My Home Services are LINKED. Norton Security is LINKED. My Apple Watch is LINKED. Fourteen points in almost 2 years?? C’mon #telus
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Chris (@patsnation0917) reported from Edmonton, AlbertaHey @TELUS your services are ****. Why the hell am I paying for a glitching and freezing tv service. It 2021. Get your **** together.
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Chris LaBossiere 🚠 (@ChrisLaBossiere) reported from Edmonton, AlbertaI am going to cancel my @Shawhelp cable service as a Christmas present to myself. 3 months of half of my channels not working, at full price, was being tolerated. Die Hard on Christmas Eve not working, unacceptable. @TELUS you’ll be up.... get ready. 🎄
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I_am_no_one (@Deaner_232) reported from Edmonton, Alberta@nothatsyou Damn, I was hoping for much higher speeds this week. I guess I'll put up with my normal Telus 5g signal til then!
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Mary-Helen Clark (@MHClark2617) reported from Edmonton, AlbertaReally disappointed in @TELUS, who suspended my service with zero warning, leaving my entire home without internet. This is the second time it’s happened in a year. Maybe it’s time to make the switch to @shaw.
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ChazNYEG (@ChazNyeg) reported from Edmonton, Alberta@ShawInfo you're the WORST COMPANY EVER! no wonder you trail @TELUS and always will!!! Switching internet services in the morning (not before because guess what?!?, your servers are down).
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Monika Social (@MonikaSocialYeg) reported from Edmonton, AlbertaAnyone else having Telus internet issues lately in Windermere?
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KeeperOfSheep (@KeeperOfSheep) reported from Edmonton, Alberta@YouTubeTV it's time to step up and #savecanada. @Bell @TELUS @RiverTVNow are not providing a viable service to Canadians
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mariam (@mariamdena) reported from Edmonton, Albertaanyone else’s telus phone and Internet not working?
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Just Cam. (@DatBawse) reported from Edmonton, AlbertaWhy ******** does my Telus cable/internet bill keep going up, despite me not making any ******* changes to my service. Used to be $189 now it's $210.
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Yvette Gillam (@YvetteGillam) reported from Edmonton, Alberta@I_Am_The_Storm_ @TELUS Ever time @TELUS goes down at work, I poop a little and pray no one does anything dumb.
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East meets West (@KeeperOfSheep) reported from Edmonton, Alberta@TELUS after three agents the best I got was, "wait for an email" with your imposed May deadline for #PikTV service I'd certainly like to have the required upgraded boxes ASAP . Customer experience on the decline ..
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CHRISTINA🇧🇧🇨🇦 (@iamcsandiford) reported from Edmonton, Alberta@TELUS @TELUSsupport why is my wifi cutting in and out? Are you guys having issues with your towers or something??
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Deborah Mullan (@deborahmullan) reported from Edmonton, Alberta@DanDuckering @TELUS Well, we know that increasing the market share is more important that worrying about customer retention, since most won't bother leaving anyway. I hate Telus.
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Steve P (@starchoice) reported from Edmonton, Alberta@TELUSsupport Customer enters into a 2 year agreement at a set cost, not supposed to increase. @TELUS pulls channel from a subscribed theme pack. #TELUS charges $5 to add the missing channel. TELUS pulls a fast one to extract money from customer. @GameShowNetwork
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Grumpy Grandma of the North (@grumpy_north) reported@TELUS can get f*cked. I had to renew my 2 yr agreement (that apparently they can change whenever they want) asked 2 speak 2 customer loyalty & that fer tried 2 BLACKMAIL me in2 having 2 accept their security cameras in order 2 get any discount. He said ON THE RECORDED LINE…/2
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Karin Kloosterman (@kazakloosterman) reported@JonFraserTF @TELUS Agreed. I use Public Mobile. Lacks a bit in customer service but pays back in cost savings which are huge.
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TELUS Support (@TELUSsupport) reported@Minaxi_VZ We're glad to hear that the technician visit has been booked for you. If the issue is determined to be on our side, you will not be charged the $200 technician fee. That charge only applies if the technician finds the issue is not related to TELUS equipment or network.
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TheWolfOfFranklinSt (@TheWolfOfFrank2) reportedI live in the GTA and the service for the largest populated area of this country is absolutely mind blowing terrible . @TELUSsupport @TELUS I’ll be leaving soon enough .
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Bad Pitt (@thebaddestpitt) reported@TELUS @garymasonglobe Don’t do DMs. Do it publicly so we can shame your brutal customer service.
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The Entire Population of Canada (@ChefTannis) reported@TELUS My tsn went down right in the middle of the Spain match! In Vancouver, I completely missed the game . So upsetting, unacceptable @TELUSsupport
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bcevaj (@bcevaj) reported.@TELUSsupport May: No dial tone (compensated). June: Broken *98 voicemail. Took 3 days 3 agents to fix.Denied compensation because "same issue within 30 days." A dead line is NOT voicemail. Stop parroting scripts and fix this logic. #Telus you only DM me after my posting here
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Stan Querin (@BlackStangBC) reported@jabo_vancouver @TELUS That's a typical day for me with telus try channel up then down....
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Bill Tansey (@lkn4chnge) reported@jodyvance @TELUS Anybody that allows Telus to abuse them the way their customer service is have to much money or no self pride, it’s disgusting
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Andrew Cameron (@Ott_Andrew_Cam) reported@Darrenthiel2 @jodyvance @TELUS The main issue of course is the Triopoly in Canada (plus Videotron a bit) and the excuse of "expensive to service vast Canadian geography." 50% truth. But the main reason is the lack of sufficient competition.