Telus Outage Report in Sturgeon, Alberta
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The latest reports from users having issues in Sturgeon come from postal codes T8T .
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
Problems in the last 24 hours in Sturgeon, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sturgeon, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
- Internet (49%)
- Phone (23%)
- Wi-fi (12%)
- TV (7%)
- E-mail (5%)
- Total Blackout (4%)
Live Outage Map Near Sturgeon, Alberta
The most recent Telus outage reports came from the following cities: Sherwood Park, Edmonton, Sturgeon, St. Albert, and Morinville.
| City | Problem Type | Report Time |
|---|---|---|
 Sherwood Park
|
TV | 2 days ago |
|
Edmonton
|
Internet | 6 days ago |
|
Edmonton
|
6 days ago | |
|
Edmonton
|
Internet | 6 days ago |
|
Edmonton
|
Phone | 7 days ago |
|
Edmonton
|
TV | 7 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports Near Sturgeon, Alberta
Latest outage, problems and issue reports in Sturgeon and nearby locations:
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Vance Avery (@vanceavery) reported from Edmonton, Alberta@TELUSsupport @TELUS have lost my phone service!
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Habanerogal (@habanerogal) reported from Edmonton, Alberta@marnipanas @TELUS I hope they got educated on asking for pronouns in order to improve the quality of service to their clients.
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Candace Elliott (@CandaceElliott) reported from Edmonton, AlbertaHonestly! @telus please stop sending salesmen to my door over and over! I already am a customer so stop bugging me to switch some services. Then the guy flat out asks how much I pay for a service! I’m not giving out financial info on my doorstep!! #telus
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Ryan Dauphinee 🇨🇦 (@ryan_dauphinee) reported from Edmonton, Alberta@TELUSsupport You can have your tech support reach out to me. Just tried the Telus Assist and it didnt understand my questions, and I called the tech support number and its “can expect wait times of up to 45 mins” Im not wasting my time sitting on hold....
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Andre (@YegAndre) reported from Edmonton, Alberta@TELUS I have some questions about our home internet bill this month. I tried to call customer support several times but I can’t get through. Thank you!
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Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰 (@yegventures) reported from Edmonton, AlbertaIf traditional TV-service telecom companies (like @telus, @Shawhelp, @Rogers, @Bell) want to keep their current subscriber base from mass increase in @Netflix subscriptions, they'll need to not only allow data overages, but open their VOD to free rentals. #telco #canada #big3
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Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰 (@yegventures) reported from Edmonton, Alberta@JohnZmhr @plbg_s @Bell @TELUS It's strangely an 'essential service' that has been rationed out by providers and streaming services it seems. Imagine if gas was only working 80% of the time or electricity was 60% power.
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Sandra McLaren Boos (@SandraBoos) reported from Edmonton, Alberta@TELUS @TELUSsupport @teluslabtest I just spent 2 hours troubleshooting with a rep in regards to not receiving incoming calls on my cell phone for 2 weeks from Mar 30 to April 10 as per bill. They would NOT help me with compensation after problem fixed and regained service.
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Ricky Mitchell (@mitchell_ricky) reported from Edmonton, Alberta@SteveThePylon @SamInYEG It depends! Ive had good experiences with telus. For example i just upgraded my internet from 150mbps to 1gbps and it actually dropped my cable/internet bill by $50 per month. They were doing the internet for $85 and they gave it to me for $65 as a long time customer lol.
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Michele (@Fairyswirls) reported from Edmonton, AlbertaBought tickets online for @TELUS #marvel exhibition for 1145 still have to wait in line and not one person out of 6 that I have asked knows why terrible first experience been in line for 25 mins dont buy online.. #sucks
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ChiefBadger 37-25-9 (@Harpe97) reported from Edmonton, AlbertaMorning Warriors! I think I’m going to cancel my #Telus cable package. All of it. I can’t get into anything. When the #EdmontonOilers come back, then I’ll renew. Let’s see what they say. Stay tuned 😂
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Lyndsay Mimzy Slack (@Mimz_Slacker) reported from St. Albert, Alberta@TELUS it is with sad news that I announce I have no choice but to cancel your services. I am stuck working from home for the foreseeable future and your internet services just aren't cutting it. The best in my area is Internet 75. Shaw is able to provide me with Internet 600.
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Harmony (@Coffee_Baileys) reported from Edmonton, Alberta@mental_gas @TELUS Yup, Chad for me too today. 7 times in 5 hours. It’s actually a slow day.
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Iron Ball Marketing (@ironballmarket) reported from Edmonton, Alberta@TELUSsupport Simple question and failure to answer telus. Shameful how you treat clients during a national emergency
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Kevin Johnson (@kjohnsob) reported from Edmonton, Alberta@TELUSsupport at my condo board meeting, I’m going to motion we all cancel our @TELUS contracts unless fibre is installed. You’ve been out here a half dozen times, enough is enough.
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Lyn Sonnenberg 🇨🇦 (@lynsonnenberg) reported from Edmonton, Alberta@e45mcmanus It’s a good thought. Our Telus issue was resolved by then as it was an afternoon appointment. Gave me time to actually have lunch (novel idea).
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Aimee MacCallum (@AimeeMaccallum) reported from Edmonton, Alberta@TELUS @WEMovement Hey @TELUS I’m kinda done with continuing to pay for a service I’m not receiving. The only person kicked off my zoom meeting twice. Can’t refresh my email. Making it really difficult to work from home #horribleinternet #evenworstservice #onholdforhours
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Harmony (@Coffee_Baileys) reported from Edmonton, Alberta@Saucy_Napkin Maybe you could help TELUS do something about these insane international calls going to everyone’s cell phones
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Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰 (@yegventures) reported from Edmonton, Alberta@JohnZmhr @plbg_s @Bell @TELUS They can also make VODs free. It's not like people aren't paying for service. I pay nearly $200 for landline, internet, and TV (basic + Cantonese). It's probably why so many are switching to Netflix.
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Big Mama E🦒 (@erinsterrr) reported from Edmonton, Alberta@TELUS @TELUSsupport once again the most unprofessional and poor service. Booked my home service install on January 17 for feb 7. The fiber was never installed so the technician couldn’t perform his work. NOW they are telling me March 3. LOL bye keeping Shaw. #ridiculous
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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klassy (@klassyXD) reported@paprklip @TELUS my wifi is having issues
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Chris Jordan (@chris_jordan213) reported@CHEK_News Honest question - what’s the point of this article? They explain that the issues are from upgrades to a tower that will improve things for everyone. So the problem and solution are already laid out. The article just serves to make Telus look bad I guess? Why tho?
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June Krisko (@junekrisko) reported@LokiHighlock I was trying to Google it and I guess I didn't search correctly. So I just thought I'll check later. My internet is still super slow. I did a speed test for the Telus rep. It was 200 Kbps. He asks if there's an "m" in there...yah I wish. Lol
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Zoey ₪ ø lll ·o. (@WaterAries) reported@TELUSsupport I have been with Telus for a long time, all services are with you. But now I have 2 devices I asked for warranties on and I wasn’t given. Ow I have two devices I’m paying for and can’t use. What. The. ****. I’m so disappointed. I’m never ever doing this again.
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Kyra Andersen (@KyraTatyana) reportedMy husbands cell with Telus doesn’t work at our home.spoke with cust service their reply we should keep paying $90/mth for service that doesn’t work and he works from home.They won’t do anything, didn’t try to keep us as customers. So disappointing, how is this ok? @TELUSsupport
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Giantconch (@stackshun) reportedTelus is a god damned joke of a company that cant even fix their own website.
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I’m Roamin’ Eh? 🇨🇦🇺🇦🔌🚗🏍 UBI (@R11RT) reported@nationalpost @TELUS Good lord. A smoke detector would have done the same. Smart or stupid. Paid advertisement for Telus. Only from the @nationalpost
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Giantconch (@stackshun) reported**** Telus. Seriously, the year is 2021. The amount of streaming services availablde and you asshats are not upgading everyone who uses your internet to unlimited data?
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Mik (@atigo_mik) reported@TELUS What a load of garbage A friend has been waiting for TELUS to install fibre which is less than 1/2 km down the road from their place, for the past 6 yrs Still no progress but internet bill goes up every yr regardless Internet connection & speed is abysmal #Seniors #lies #gouging
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Giantconch (@stackshun) reportedWell, ****** Telus site to upgrade to unlimited data is still down after 12 days. Plan restarts today. GG ya *****. Another ******* month on limited bandwidth in 2021 because you shitdicks cant fix your ******* website.