Telus outages and service status in Sturgeon, Alberta

Problems in the last 24 hours in Sturgeon, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sturgeon, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sturgeon, Alberta

The most recent Telus outage reports came from the following cities: Edmonton, Sherwood Park, and St. Albert.

City	Problem Type	Report Time
Edmonton	Internet	8 hours ago
Edmonton	Phone	15 hours ago
Edmonton	Internet	2 days ago
Edmonton	Internet	4 days ago
Edmonton	Internet	11 days ago
Edmonton	Internet	22 days ago

Nearby cities with recent reports

Community Discussion

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Telus Issues Reports Near Sturgeon, Alberta

Latest outage, problems and issue reports in Sturgeon and nearby locations:

• 
  Vahid Ayan ❄️🦅 (@VAHIDAYAN) reported 2 minutes ago from Edmonton, Alberta

  @TELUS Why our home security (smart cameras) stops recording from time to time? We bought this service 2 months ago and not recording has happened twice. The 2nd one happed last week when we are away? How we should trust this service and tools?

• 
  RealFakeMacT (@RealFakeMacT) reported 8 minutes ago from Edmonton, Alberta

  @koodo It’s not only my phone. All 4 of our phones have terrible reception all over Beaumont and also on our community FB page it appears to be happening with all Koodo, Telus, and Bell customers.

• 
  Stuart Kehrig (@stukehrig) reported 9 minutes ago from Edmonton, Alberta

  ****, ****, **** **** @TELUS Your website sucks, it times out my changing cable package and wants to sell me a wifi booster starter pack when I have one and all I want is an expansion pack.

• 
  Candace Elliott (@CandaceElliott) reported 11 minutes ago from Edmonton, Alberta

  So many dropped cell calls and no service sometimes in the city from @telus…? Does 5G suck right now? #yeg #cellservice #telus

• 
  Eevee (@JustCallMeEevee) reported 15 minutes ago from Edmonton, Alberta

  @WhiplashHimself I got Telus at my old place because I got 4 months free and I was just moving on my own for the first time. My boyfriend who I now live with also has Telus and had just renewed his contract in 2019 for 2 years. Now it’s gotten so bad we can’t do basic internet things together.

• 
  ChazNYEG (@ChazNyeg) reported 17 minutes ago from Edmonton, Alberta

  @ShawInfo you're the WORST COMPANY EVER! no wonder you trail @TELUS and always will!!! Switching internet services in the morning (not before because guess what?!?, your servers are down).

• 
  Physically Distanced Chad Ohman (@ChadOhman) reported 23 minutes ago from Edmonton, Alberta

  @TELUS I downgraded from gigabit to 750 and now my upload is half what I’m paying for. It’s been a month, your manager went on vacation and has since failed to reply to me. I’ve but over 30 hours into fixing your problem. The CRTC has the complaint.

• 
  Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰 (@yegventures) reported 27 minutes ago from Edmonton, Alberta

  @JohnZmhr @plbg_s @Bell @TELUS They can also make VODs free. It's not like people aren't paying for service. I pay nearly $200 for landline, internet, and TV (basic + Cantonese). It's probably why so many are switching to Netflix.

• 
  Face Ginch (Jö) (@joeywants) reported 28 minutes ago from Edmonton, Alberta

  @ReWorksYYC @TELUS Yes. I’m having issues suddenly too. I reset my modem and it’s still happening. I’m v frustrated.

• 
  Vivid Print (@vividprint) reported 33 minutes ago from Edmonton, Alberta

  And honestly @TELUS why does it take six days to repair internet service? It’s not like we’re in the middle of nowhere. Too beholden to your shareholders to have adequate staffing? Poor outsourcing decisions? What’s up?

• 
  Monika Social (@MonikaSocialYeg) reported 33 minutes ago from Edmonton, Alberta

  Anyone else having Telus internet issues lately in Windermere?

• 
  Eevee (@JustCallMeEevee) reported 34 minutes ago from Edmonton, Alberta

  @WhiplashHimself @TELUS @jeffstire5 Being locked in a stupid contract and not being able to afford any of Shaws currently listed internet plans :( if we could afford to switch we would.

• 
  Ben Morley (@Ben_Morley92) reported 45 minutes ago from Edmonton, Alberta

  @momfromearth @davehodge20 @WhitecapsFC You think Telus is any better? They sent my job to India in 2019 and then announced higher stock dividends the next quarter. This problem is systemic.

• 
  Mary-Helen Clark (@MHClark2617) reported 45 minutes ago from Edmonton, Alberta

  Really disappointed in @TELUS, who suspended my service with zero warning, leaving my entire home without internet. This is the second time it’s happened in a year. Maybe it’s time to make the switch to @shaw.

• 
  Sandra McLaren Boos (@SandraBoos) reported 46 minutes ago from Edmonton, Alberta

  @TELUS @TELUSsupport @teluslabtest I just spent 2 hours troubleshooting with a rep in regards to not receiving incoming calls on my cell phone for 2 weeks from Mar 30 to April 10 as per bill. They would NOT help me with compensation after problem fixed and regained service.

• 
  Julia (@julial04) reported 47 minutes ago from Edmonton, Alberta

  I think the people at Rogers knew I was going to use my day off to finally switch my phone provider to Telus, that’s why it’s down across the country. Sorry everyone 🙈🙈

• 
  Deborah Mullan (@deborahmullan) reported 49 minutes ago from Edmonton, Alberta

  @DanDuckering @TELUS Well, we know that increasing the market share is more important that worrying about customer retention, since most won't bother leaving anyway. I hate Telus.

• 
  Lolo Avalon (@lolo_avalon) reported 54 minutes ago from Edmonton, Alberta

  @hayu yet AGAIN, the Hayu iPhone app, the Apple TV app, Telus app & the streaming method - NOTHING WORKS. I spend more time fighting with your system than I do watching shows. I'm not paying for this anymore!!!! Worst quality of any streaming service period.

• 
  M I Mubarak Sadhar (@Mubarak_sadhad) reported 54 minutes ago from Edmonton, Alberta

  @TELUS @TELUSsupport horrible pathetic customer service at your branch and on the phone. I want to cancel your stupid service but that too is so hard

• 
  Physically Distanced Chad Ohman (@ChadOhman) reported 60 minutes ago from Edmonton, Alberta

  @telus @TELUSsupport when I say “activation code” to your annoying IVR, it should send me to technical support, not billing. 30 mins waiting on hold for nothing. It’s 2020 and voice recognition is better than that.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Hakeem Ogunjobi (@olanshiley_211) reported 14 minutes ago

  For the past 3weeks, it has been a terrible experience with @TELUS @TELUSsupport with my internet. Zero customer service, customer support and resolution. We have been with them for over 4years and this provider act as if customers are ****. This is unbelievable!

• 
  ChinoAleman (@chinoalemano) reported 15 minutes ago

  JUST IN: $ERIC just reported Q2 2026 earnings. The post below reads the 3 paragraphs of CEO commentary. And Olyth's right, it's exactly 3. I read the other 43 pages of the filing. And it's bullish for $AMPG. The AI connectivity layer isn't just in Ekholm's closing line. It's in the numbers. Receipts: ➟ Inventories jumped SEK 7.3B (~$750M) in six months. The highest level in the six quarters they disclose. Their stated reason, verbatim: "ahead of planned Q3 deliveries". The giant is loading shelves. ➟ Q3 Networks sales: guided ABOVE 3-year average seasonality. And the margin warning everyone sold? Their stated cause: "higher volumes of network rollout projects". Too much deployment. Read that twice. ➟ The "FCF collapse" headline says Q2 down 85%. The filing says first-half FCF UP 19%. The cash didn't vanish. It became radios, sitting in a warehouse, waiting for H2. ➟ Q2 adjusted gross margin came in above the HIGHEST analyst estimate on the street. The market sold the warning, not the execution. ➟ And the AI layer this post flags? Not just words. An AI drone-sensing demo running on live cell towers made Ericsson's top 3 strategic highlights of the quarter. Network-as-sensor just became earnings-report material. ➟ Dell'Oro, cited inside Ericsson's own report: global RAN market stable in 2026. The pie stopped shrinking. The next wave of orders is what's up for grabs. So put it together. The biggest Western RAN vendor just told you AI-driven connectivity is the next wave, stocked a warehouse for an H2 deployment push, and guided volumes above seasonality. $AMPG is the only American company designing and selling an open 64T64R Massive MIMO O-RAN radio. Standing in front of that exact wave. With management's signaled Q2/Q3 carrier deals going straight to POs. The category is proven. The wave is loading. AMPG's job is execution. August tells us. Tell us. Telus. Not financial advice. I'm long $AMPG. DYOR. 📡

• 
  bijboutique (@bijboutique1) reported 16 minutes ago

  @TELUSsupport @TELUS your tech support is GARBAGE! Refusal to fix my service. Trying to FORCE ME to buy fiber optic. **** OFF I AM NOT BUYING FIBER OPTIC. COME FIX MY LAWN FIRST!

• 
  Joey Hansen (@joeydhansen) reported 18 minutes ago

  @tylerpaduraru @Prominent_Bryan @TELUSsupport Have had to deal with their customer service and tech support a couple of times in the last year and it's been absolute trash. A few years ago, I thought Telus had good customer service. Outsourcing it to AI has made it terrible.

• 
  Devon Cornwallis (@CornwallisDevon) reported 19 minutes ago

  @TELUS @TELUSsupport is asking for a driver's license and pin that were set up in the 90's before they'll cancel service and say there's no way around it, wtaf? All this for a client moved overseas and not able to use the service! They'll take money for no service!

• 
  An X-istentialist Reformicon Russian T-Rex Bot (@ZiCu1952) reported 20 minutes ago

  @TELUSsupport This morning I received a call through Telus Mobility labelled Potential Fraud. Out of curiosity, I answered it. The problem Telus, or whoever screens calls, has is that the caller was Rebel News. It was not fraudulent;shocked by this treatment of Rebel News.

• 
  Johan N. (@rk8215) reported 21 minutes ago

  BREAKING: $AMPG CEO CONFIRMS THAT TELUS $40M LOI IS ALREADY EXCEEDED BY $5-7 MILLION. NEW ORDERS AND ANNOUNCEMENTS COMING! This is the single most bullish news from the Maxim Group event. This is bigger than confirmation of the $GOOGL and $AMZN being customers. No question about it. First of all, CEO Fawad Maqbool confirmed in a recent Maxim Group event that the relationship with Telus is now direct, meaning there is no reseller between them and Telus eating the margins. About HALF of the 40 million dollar LOI has ALREADY BEEN DELIVERED. On top of that, $AMPG has received 5 to 7 million dollars in orders in ADDITION to the original LOI. They are currently shipping orders EVERY DAY! CEO Maqbool also confirmed that more announcements will be coming soon: "We are a direct supplier to them. In fact, they (Telus) now come to us for their newer product development. They want more and more configurations that they from us beside of we've already delivered to them. That gives us a lot of credibility: more orders and new configurations, which we'll be announcing." Think what this means: Most LOIs never convert to orders. In this case the LOI has been already EXCEEDED with multiple millions of dollars. This explains very bullish commentary from management in previous earnings call. It also explains why ATM was cancelled and stock buyback program announced. We have CEO on tape, saying that orders and announcements are coming. Market is sleeping on $AMPG and this is the very beauty of FinX. Retail has finally chance to front run institutional money.

• 
  michael abbadie (@thom7002) reported 23 minutes ago

  @RobbieMann77 @DonnieandDhali DISGUSTED ENOUGH TO CANCEL YOUR BELL ROGERS DEALS OVER THE YRS WITH YOUR PHONE. MAYBE YOUR WITH TELUS BUT

• 
  don't chew with your mouth open (@kFaNsUpAfLy) reported 23 minutes ago

  @TELUS Im pretty sure we determined its a Samsung issue

• 
  Lydia John (@LydiaJohnf5) reported 28 minutes ago

  @MrCharlesky This telus, doesn't work in Nigeria,I tried it one certain time but I was asked for passport