Telus outages and service status in Sturgeon, Alberta

Problems in the last 24 hours in Sturgeon, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sturgeon, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sturgeon, Alberta

The most recent Telus outage reports came from the following cities: Edmonton.

City	Problem Type	Report Time
Edmonton	Wi-fi	21 hours ago
Edmonton	Internet	4 days ago
Edmonton	Internet	5 days ago
Edmonton	Internet	7 days ago
Edmonton	Wi-fi	11 days ago
Edmonton	Internet	17 days ago

Nearby cities with recent reports

Community Discussion

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Telus Issues Reports Near Sturgeon, Alberta

Latest outage, problems and issue reports in Sturgeon and nearby locations:

• 
  Lincoln Ho | Yegventures | 何令恒 🇻🇦🇨🇦🇭🇰 (@yegventures) reported 2 minutes ago from Edmonton, Alberta

  @JayIsPainting @TELUSsupport It's either a "bundle total" as it says (more than one service like phone or tv will give you permanent discounts), or a "monthly total". A rate protection plan (a 2-3 yr term) is always $10 more than a month to month with TELUS.

• 
  Oiler Guy Steve (@Costello_stats) reported 8 minutes ago from Edmonton, Alberta

  @Robin_Brownlee @AmandaCTV @ctvedmonton The whole city looks like **** honestly. Weeds everywhere, grass uncut, garbage everywhere. It sucks, but you sympathize with the city as they try to juggle it all... your yard should be taken care of by @TELUS ASAP

• 
  Justin (@justinberubs) reported 11 minutes ago from Edmonton, Alberta

  @elks @TELUS “This team is terrible but at least this box suite is pretty cool”

• 
  Megan cleveland (@megskc_) reported 12 minutes ago from St. Albert, Alberta

  @craigjesske @TELUS @TELUSsupport No service myself as well

• 
  jewelsb (@getbent1976) reported 12 minutes ago from Edmonton, Alberta

  @TELUS I’d love to watch this except I have ghetto pathetic internet service and @TELUS isn’t doing their jobs to upgrade my building.

• 
  flyhighmiledude (@flymilehighdude) reported 12 minutes ago from Edmonton, Alberta

  @TELUSsupport @TELUS Seriously, if all the gouging is not enough, now it's Credit card fees. If you are going to behave like #nofrills, then your price needs to come down. You can't be both!

• 
  Chris Holmes (@chrisholmes13) reported 15 minutes ago from Edmonton, Alberta

  @TELUSsupport hey Telus! Merry Christmas. Just wondering if I can get a technician out to troubleshoot my network speed. Had 150 upgraded to 1gb plan, but I’ve never had speeds reach 100mbps. Thanks.

• 
  Lolo Avalon (@lolo_avalon) reported 15 minutes ago from Edmonton, Alberta

  @hayu yet AGAIN, the Hayu iPhone app, the Apple TV app, Telus app & the streaming method - NOTHING WORKS. I spend more time fighting with your system than I do watching shows. I'm not paying for this anymore!!!! Worst quality of any streaming service period.

• 
  East meets West (@KeeperOfSheep) reported 19 minutes ago from Edmonton, Alberta

  @TELUS your dealers in SW Edmonton are giving you a bad reputation with repeated attempts to solicit door to door, even after saying no and advising to leave the property. Stop supporting these sales tactics and leave people alone in their homes.

• 
  East meets West (@KeeperOfSheep) reported 20 minutes ago from Edmonton, Alberta

  @TELUS with @Shawhelp adding #ShawBlueCurve to #Firestick, isn't it time you unblock #PikTV from running on devices that clearly can support the app

• 
  Madison Moroz: PLAYOFF BOUND!!! (@Madi39) reported 25 minutes ago from Edmonton, Alberta

  Ummmm my tv signal is now lost?!! Wtf Telus

• 
  Adam kelly (@adamkelly111111) reported 27 minutes ago from Edmonton, Alberta

  Just going to put it out on here if you are a TELUS customer and you are having slow service with them check your network for unauthorized access on ur internet always take time to search your wireless access for any provider just take a second for your security

• 
  Bigfella4900 (@bigfella4900) reported 29 minutes ago from Edmonton, Alberta

  @AlleyDalley Alley....just switch to TELUS and dont worry about things....I can help you....DM me if you want to switch

• 
  Evie (@EvieNightstar) reported 32 minutes ago from Edmonton, Alberta

  @TinDizzy Telus just isn’t good in really old buildings. We switched to Shaw and have zero issues now.

• 
  Eevee (@JustCallMeEevee) reported 33 minutes ago from Edmonton, Alberta

  @WhiplashHimself @TELUS @jeffstire5 Being locked in a stupid contract and not being able to afford any of Shaws currently listed internet plans :( if we could afford to switch we would.

• 
  Unacceptable Chinese Gordon 👨🏻🧏🏻‍♂️👂🏻🦻🏻 (@CggGordon) reported 46 minutes ago from Edmonton, Alberta

  Ridiculous. Set up prepaid services with @TELUS because I owe $2200 to pay the contract off for my #iPhone13ProMax & #AppleWatchSeries7. Was supposed to receive an additional 500 mb for having auto top on and never received it. Store employees could not set up eSim so gave me a…

• 
  Levi Flaman (@LeviFlaman) reported 51 minutes ago from Edmonton, Alberta

  @reubhoney @andrew_leach There was one in the Telus Building that was refilled recently for the first time in weeks. Before the layoffs of cleaning staff and the outsourcing to BeeClean, this was never a problem that I recall encountering.

• 
  Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰 (@yegventures) reported 52 minutes ago from Edmonton, Alberta

  @JohnZmhr @plbg_s @Bell @TELUS It's strangely an 'essential service' that has been rationed out by providers and streaming services it seems. Imagine if gas was only working 80% of the time or electricity was 60% power.

• 
  Reluctant Writer (@Kalebfenoir) reported 55 minutes ago from Edmonton, Alberta

  Seems my internet is down. Out of nowhere. Thought it was my wireless, but checked my phone and it's no longer connected either. Using LTE right now. Hope it comes back by morning. I haven't seen any other real reports of a Telus system crash yet.

• 
  Eevee (@JustCallMeEevee) reported 60 minutes ago from Edmonton, Alberta

  @WhiplashHimself I got Telus at my old place because I got 4 months free and I was just moving on my own for the first time. My boyfriend who I now live with also has Telus and had just renewed his contract in 2019 for 2 years. Now it’s gotten so bad we can’t do basic internet things together.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alberta's Jack Burton (@jmdrebit) reported 4 minutes ago

  @lynnmercereau Try to cancel @TELUS You have to lie & say you want to change your plan, then you tell the flunky you are cancelling. It is the only way. Try to find a link for cancellations.

• 
  ♠️ ACE of Spades™ (@HanyaToderoff) reported 5 minutes ago

  @AngelaUnspoken I only connected the dots recently when my phone crashed and I had to replace it. Started searching for the best mobile phone rates and explored the links: Interesting that there are only Three Major Networks and Subsidiaries in Canada Telus Network Family ◦Telus Mobility: Main carrier providing nationwide 5G coverage. Visit Telus. ◦Koodo Mobile: Mid-tier flanker brand owned by Telus. Visit Koodo. ◦Public Mobile: Value/prepaid brand operating on the Telus network. Bell Network Family ◦Bell Mobility: Major national carrier. Visit Bell. ◦Virgin Plus: Flanker brand offering mobile and-home services. ◦Lucky Mobile: Prepaid discount brand. Rogers Network Family ◦Rogers Wireless: Major national carrier. ◦Fido: Popular flanker brand. ◦Chatr Mobile: Discount brand focused on talk, text, and budget data. One Independent / Regional Network ◦Freedom Mobile: Major regional carrier owned by Quebecor. It looks like Virgin Plus at Bell offers the best plan at the best rates and Koodo at Telus plays a lot of pricing games on customers. So few choices in Canada. Wonder how that happened?

• 
  Marv Brown (@grizbro) reported 6 minutes ago

  @TELUSsupport thank you Telus for zero help on my technical issues. Almost 3 hours in hold. Talked to rep. He took my number in case of disconnection. Lost call no call back. I hate Telus. Looking for alternative. Internet, phone, tv. Telus hates customers.

• 
  Jay Rogers (@nuckheadd) reported 8 minutes ago

  @Ayan604 @TELUS @TELUSsupport Yah telus is pretty bad. Guy hung up on me after I told him I had fido!

• 
  Holly (@Hollymcc3) reported 9 minutes ago

  @TELUS @TELUSsupport I had to call technical the other night because my emails were not working. The front line person I received - I don’t know what she did - but it didn’t help so tonight I went through ChatGPT and it helped me step-by-step and I fixed my own email problem!!!

• 
  Borgan (@Borgan101) reported 9 minutes ago

  @Rogers I’m tired of your Indian call centre harassing me every other week and they hang up the second you ask them not to call! Next up I’m canceling all my services. Get control of your idiot marketing team using foreign dirtbags to mistreat paying customers #bell #telus

• 
  Gregoryfan (@Gregory_SB35) reported 16 minutes ago

  God my internet is so slow :/ I have Telus purefibre 250 Mbps and man it is sooo slow to download games or stuff on my laptop like it takes an hour plus. tbh i kinda did forgot what internet plan i actually had (lol) but i thankfully will probably upgrade to either purefibre 1 gigabit or 1.5 gigabit and hopefully i will have much faster speeds :) and once i do that, i will only have to get an Ethernet port installed in my bedroom and then i will finally not have to worry about internet speeds again :3

• 
  PsudoMike 🇨🇦 (@PsudoMike) reported 17 minutes ago

  Telus posted a $1.8 billion net loss, mostly a $2.1 billion writedown on Telus Digital, its customer service arm. Rough news. AI is eating the contact center model that arm was built on. I've watched Lagos BPO firms sit on this exact bet for years now, and the clock feels like it's moving faster than anyone priced in.

• 
  Claire Rattée (@ClaireRattee) reported 21 minutes ago

  Northwest B.C. cannot continue to be one cut cable away from losing critical communications. Following yet another widespread telecommunications outage on August 2, reportedly caused by copper cable theft, I have written to the Minister of Citizens’ Services asking what the Province is doing to improve the resilience and reliability of our telecommunications infrastructure. When these outages happen, the consequences go far beyond inconvenience. Residents can lose access to emergency information, businesses can’t process transactions, families can’t communicate, and entire communities can be left without reliable access to essential services. After the major outage in May, my office raised concerns with both TELUS and the Province about the lack of redundancy in Northwest B.C. and asked what was being done to prevent another widespread disruption. Months later, we are still waiting for meaningful answers, and now it has happened again. Copper theft is a growing problem, but whether an outage is caused by theft, wildfire, severe weather or infrastructure failure, our communities should not be left so vulnerable to a single point of failure. I’m asking the Province for clear answers on redundancy, infrastructure investment, emergency connectivity, and what steps are being taken with telecommunications providers to ensure Northwest communities can stay connected when something goes wrong. Reliable telecommunications are essential infrastructure, and Northwest B.C. deserves the same level of reliability and resiliency as the rest of the province.

• 
  306 Shane (@NoSacredBeliefs) reported 22 minutes ago

  As a Saskatchewan resident, I never expected to be contemplating switching to Rogers Wireless. But @Bell, your latest decision to cap the amount of data one can use on hotspot in a month is downright boneheaded and @TELUS is no better (having made the same decision).