Telus Outage Report in Sturgeon, Alberta

Problems in the last 24 hours in Sturgeon, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sturgeon, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (48%)
• Phone (23%)
• Wi-fi (12%)
• TV (7%)
• E-mail (5%)
• Total Blackout (4%)

Live Outage Map Near Sturgeon, Alberta

The most recent Telus outage reports came from the following cities: Sherwood Park, Edmonton, Sturgeon, St. Albert, and Morinville.

City	Problem Type	Report Time
Sherwood Park	TV	1 day ago
Edmonton	Internet	5 days ago
Edmonton	E-mail	6 days ago
Edmonton	Internet	6 days ago
Edmonton	Phone	7 days ago
Edmonton	TV	7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Sturgeon, Alberta

Latest outage, problems and issue reports in Sturgeon and nearby locations:

• 
  LA (@Skylaa66) reported 8 minutes ago from Edmonton, Alberta

  [WRITE YOUR MESSAGE OF SUPPORT] #TELUS #WorldJuniors #EndBullying

• 
  Cool Guy (@CoolGuy54682288) reported 19 minutes ago from Edmonton, Alberta

  @TELUS @br_webb Bell, Rogers and Freedom: LOL Telus has no esim support!

• 
  allantaylor (@allantaylor) reported 19 minutes ago from Edmonton, Alberta

  @Mandoline79 @TELUS I’ve had some staggeringly confusing troubleshooting issues with them. It’s like they know they’re the only game in town for some services and they don’t even try to keep you happy.

• 
  Joanne Norum (@jnorum) reported 21 minutes ago from Edmonton, Alberta

  @TELUS I’ve had the worst customer service from your company in the last 8 weeks trying to set up my home internet and I’m not alone. 6 failed installation appointments and 4 hours on the phone, mostly on hold. I’m now sticking with @ShawInfo

• 
  Eric Petersen (@ericpet) reported 24 minutes ago from Edmonton, Alberta

  @WillKon @Shawhelp Yeah, it is beyond frustrating. They confirmed there was an active connection here before we moved in, so I cancelled my other service. Now I'm wishing I stayed with Telus. I can't run my business for a week now. Or I can burn ALL my mobile data in a day. No other options.

• 
  Jason Wiwad (@JasonWiwadBP) reported 27 minutes ago from Edmonton, Alberta

  @ShawInfo might be the worst run company from top to bottom. Online, Retail stores to Support. Who actually uses this company cut my service off before I ever had any went to @TELUS and Blamo wow finally some culture in a business experience

• 
  Liam Leroux (@LiamLeroux42) reported 29 minutes ago from Edmonton, Alberta

  This is true, I don't love my landlord or Telus but they get all my support every month. All the artists get from me is a raspberry & a middle finger. 🙃

• 
  artman101 (@Artman101a) reported 29 minutes ago from Edmonton, Alberta

  @NicelyNabil The one time my Telus works !!! yaaaaaaaaa lol I feel for you tho sucks when it messes up on a hockey game

• 
  Celeste (@keatsmom) reported 33 minutes ago from Edmonton, Alberta

  @CappyD I have it, through Telus. I've just started it, and so far not bad. I like that I can watch certain movies that stent on Netflix, but f I dont find value in it, I will drop it after a month.

• 
  Lincoln Ho | Yegventures 🇨🇦🇭🇰🇻🇦 (@yegventures) reported 35 minutes ago from Edmonton, Alberta

  @Mandoline79 @TELUS When I worked there, I started out as an Assure agent (tech support). The kind half hour wait I had today was unacceptable, let alone having to spent 2 hours on the phone. They kept contracting jobs overseas as well.

• 
  Mary-Helen Clark (@MHClark2617) reported 35 minutes ago from Edmonton, Alberta

  After an hour on hold with @telus, I’m getting my fourth technician visit since October, now to fix my basement TV. The guy who “fixed” my internet somehow made the service slower and more intermittent. I’m just glad my phones are on infinite data.

• 
  Cool Guy (@CoolGuy54682288) reported 39 minutes ago from Edmonton, Alberta

  @TELUS The most advanced phone on the most out-of-date company. No esim support!

• 
  Andrew Martin (@Nitramwerdna) reported 40 minutes ago from Edmonton, Alberta

  Thank you @Telus for screwing up the listings on tv and making me miss the @FCBayern game. Never had this problem with Shaw.

• 
  Cool Guy (@CoolGuy54682288) reported 41 minutes ago from Edmonton, Alberta

  @TELUS @Apple None of the customers is 100% happy because you do not support esim!

• 
  Mary-Helen Clark (@MHClark2617) reported 43 minutes ago from Edmonton, Alberta

  I’ve been on hold with @TELUS tech support for six minutes now and I’m already annoyed.

• 
  Steve C (@Oxcanhosting) reported 45 minutes ago from Edmonton, Alberta

  No internet or TV and called #telus over an hour wait to talk to someone how poor

• 
  Yamamoto97 (@Stephane774) reported 51 minutes ago from Edmonton, Alberta

  @McFeenixx It’s 200 bucks but Telus lets you pay for it in 4 separate instalments of 50 bucks. Well worth the money , you literally get every game and I’ve never had any issues with the connection or lagging.

• 
  Eric Petersen (@ericpet) reported 54 minutes ago from Edmonton, Alberta

  @eissyrc I'm leaving Telus for Shaw, but they've just screwed me over. Said everything would work so I cancelled Telus and now Shaw says they can't come for a week to fix it. Working from home makes the internet a necessity.

• 
  Mike Malowany (@miketheref) reported 55 minutes ago from Edmonton, Alberta

  @IMPACTWRESTLING Is it up. Ordered it through my TV provider and have a blank screen. Having issues @TELUSsupport @TELUS

• 
  Arik Krause (@KrauseArik) reported 59 minutes ago from Edmonton, Alberta

  of hand, the money he gave me for his line, isn't coming in anymore, therefore it's all on me. I'm not even a @TELUS mobility customer, but their loyalty department has called me three times this week. Attempting to get me as a customer with amazing deals.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Boycott Evil Amazon-Find Alternatives-Follow me 😀 (@AvoidAmazon) reported 2 minutes ago

  @SamSixx66 @PeterHRatcliffe @Bell_Support You’re one of the smarter ones - I always encourage people to buy local or other online businesses. I started this acct originally because of the issues Amazon has caused (making a long story short) but then I found myself countering companies like Bell, Telus and Mazda too.

• 
  Wendy 🇨🇦 (@perfectrose2011) reported 3 minutes ago

  @PaulDoroshenko @TELUS Explain the problem. Then after they are able to understand the problem, explain you wish some compensation for this waste of time, the serious mistake, etc. Often they will reduce your phone bill by even half for the rest of your business with them. Or reduce LD charges.

• 
  Jenny from the Rock (@paradisenl) reported 5 minutes ago

  @candicewalsh Jesus. That’s awful. Are you with Rogers, Telus or Bell for phone/internet? Often you can bundle.

• 
  Brent (Weatherman) (@Weatherman2709) reported 12 minutes ago

  @PaulDoroshenko @TELUS I had an instalment for May 6 but called in to make a change in channels but found out that the app was canceled!! I never canceled anything so they set new date for May 12! Sorry not waiting 14 days for service! So ended up canceling the order!

• 
  🇨🇦LiveToErr🇨🇦 (@LivetoErr) reported 12 minutes ago

  @TheColo97363255 @CTVNews Then launch a complaint with TELUS. Analyzing data regarding the general movement of Canadians during a lockdown has value. Should they have told us they were doing it? Sure but can you really say doing so would have eased the minds of Canadians? I can’t.

• 
  BrettdrC®🇨🇦|Don’t be the ****| (@brettdrc) reported 13 minutes ago

  Gov in trouble for tracking us. What about @TELUS for providing it!!!

• 
  Nate's House (@NatesHouse27) reported 13 minutes ago

  @TELUS congratulations for having a service right now that is equally shittier than Shaw. Not sure what I’m paying for, but the value doesn't equal out.

• 
  Mike Lindsay 🇺🇦 (@lindmich86) reported 16 minutes ago

  @cjohnson202 @TELUS @TELUSsupport They all are horrible companies...

• 
  🇨🇦LiveToErr🇨🇦 (@LivetoErr) reported 18 minutes ago

  @TheColo97363255 @CTVNews They didn’t ping your phones location. Your cell provider did, like they always do. You consent to that ping when you have cellular service on. Then TELUS aggregated and de-identified that data before giving it to the government. Your private data wasn’t given away.

• 
  🇨🇦LiveToErr🇨🇦 (@LivetoErr) reported 20 minutes ago

  @TheColo97363255 @CTVNews They didn’t ping your phones location. Your cell provider did, like they always do. You consent to that ping when you have cellular service on. Then TELUS aggregated and de-identified it that data before giving it to the government. Your private data wasn’t given away.