Telus outages and service status in Sturgeon, Alberta

Problems in the last 24 hours in Sturgeon, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sturgeon, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sturgeon, Alberta

The most recent Telus outage reports came from the following cities: Edmonton, St. Albert, Sherwood Park, and Sturgeon.

City	Problem Type	Report Time
Edmonton	Internet	9 hours ago
Edmonton	Phone	15 hours ago
Edmonton	Phone	2 days ago
Edmonton	Internet	5 days ago
Edmonton	TV	5 days ago
St. Albert	TV	5 days ago

Nearby cities with recent reports

Community Discussion

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Telus Issues Reports Near Sturgeon, Alberta

Latest outage, problems and issue reports in Sturgeon and nearby locations:

• 
  Sheepleslayer (@sheepleslayer69) reported 6 minutes ago from Edmonton, Alberta

  @WesDJones @Mr_Alberta @DrJacobsRad Sure, but the flipside of that is Edtel and AGT were World leaders in technology, their research labs were set up to help with the war effort both were sold on the cheap to Telus in the name of privatization and Albertan's are not better off because of this deal

• 
  Candace Elliott (@CandaceElliott) reported 7 minutes ago from Edmonton, Alberta

  @TELUSsupport I have a PVR that freezes, I have spotty wifi and Telus is blaming an old cord that we have coming into our house for slow wifi...? Well then help me! It’s Telus Wi-Fi and Telus TV!

• 
  Jigga (@yegnav) reported 9 minutes ago from Edmonton, Alberta

  @TELUSsupport Telus charging me $1,900 for a phone bill. Been trying to get a resolution for months but instead I get warnings to pay. Will anyone correct my bill or do I need to cancel my companies services?

• 
  Lawnmower Hospital (@lawnmowerhosp) reported 13 minutes ago from Edmonton, Alberta

  Don't know what going on today. Having major @TELUS issues with our phone. Extremely sorry. #Droppingcalls

• 
  Yvette Gillam (@YvetteGillam) reported 14 minutes ago from Edmonton, Alberta

  @I_Am_The_Storm_ @TELUS Ever time @TELUS goes down at work, I poop a little and pray no one does anything dumb.

• 
  Art New (@ArtieCubed) reported 20 minutes ago from Edmonton, Alberta

  @TELUS great customer service, yeah right. Absolutely brutal! Told everything was fine with transferring internet and Optik TV last week. When it wasn’t someone supposed to call on Monday and finish job. Didn’t happen. Called twice and on hold for over an hour. Shaw here I come.

• 
  ***** (@WillyGrant) reported 20 minutes ago from Edmonton, Alberta

  @Shawhelp I’ve moved over to @TELUS as a result of your supervisor’s misogynistic attitude. I 💯% do not recommend @Shawhelp as a result of this terrible experience.

• 
  Evie (@EvieNightstar) reported 25 minutes ago from Edmonton, Alberta

  @TinDizzy Telus just isn’t good in really old buildings. We switched to Shaw and have zero issues now.

• 
  Chris (@patsnation0917) reported 32 minutes ago from Edmonton, Alberta

  Hey @TELUS your services are ****. Why the hell am I paying for a glitching and freezing tv service. It 2021. Get your **** together.

• 
  jewelsb (@getbent1976) reported 32 minutes ago from Edmonton, Alberta

  @TELUS I’d love to watch this except I have ghetto pathetic internet service and @TELUS isn’t doing their jobs to upgrade my building.

• 
  Levi Flaman (@LeviFlaman) reported 33 minutes ago from Edmonton, Alberta

  @reubhoney @andrew_leach There was one in the Telus Building that was refilled recently for the first time in weeks. Before the layoffs of cleaning staff and the outsourcing to BeeClean, this was never a problem that I recall encountering.

• 
  Unacceptable Chinese Gordon 👨🏻🧏🏻‍♂️👂🏻🦻🏻 (@CggGordon) reported 39 minutes ago from Edmonton, Alberta

  Ridiculous. Set up prepaid services with @TELUS because I owe $2200 to pay the contract off for my #iPhone13ProMax & #AppleWatchSeries7. Was supposed to receive an additional 500 mb for having auto top on and never received it. Store employees could not set up eSim so gave me a…

• 
  Vivid Print (@vividprint) reported 39 minutes ago from Edmonton, Alberta

  Rather than purchasing $25 gift cards to support small business during the pandemic with @TELUS #standwithowners, a crass marketing campaign masked as philanthropy, how about providing reliable service so that small businesses can actually operate?

• 
  East meets West (@KeeperOfSheep) reported 41 minutes ago from Edmonton, Alberta

  @TELUS after three agents the best I got was, "wait for an email" with your imposed May deadline for #PikTV service I'd certainly like to have the required upgraded boxes ASAP . Customer experience on the decline ..

• 
  Yvette Gillam (@YvetteGillam) reported 42 minutes ago from Edmonton, Alberta

  @jesssicrap @TELUS I'm just happy I'm not at work. Cause we can't call for help when we got no cell, my last STARS activation, booster was down and had to get someone to drive 20 min for service 😳 good times, not.

• 
  Mary-Helen Clark (@MHClark2617) reported 46 minutes ago from Edmonton, Alberta

  Really disappointed in @TELUS, who suspended my service with zero warning, leaving my entire home without internet. This is the second time it’s happened in a year. Maybe it’s time to make the switch to @shaw.

• 
  Can someone help me open this jar? (@irobox_Cap) reported 47 minutes ago from Edmonton, Alberta

  @TELUS wtf I was supposed to get a TV with my home severices and now I'm not. Come pick up your cable boxes

• 
  💭++ : {𓂀 } Greeπ 𓀆 Ξyz 𓉢 חי (@Robertial) reported 51 minutes ago from Edmonton, Alberta

  Tread carefully, @TELUS . You’re entering a Lose-Lose situation. #100DaysOfPython “The best way to treat obstacles is to use them as stepping-stones. Laugh at them, tread on them, and let them lead you to something better.” —Enid Blyton

• 
  Physically Distanced Chad Ohman (@ChadOhman) reported 55 minutes ago from Edmonton, Alberta

  @telus @TELUSsupport when I say “activation code” to your annoying IVR, it should send me to technical support, not billing. 30 mins waiting on hold for nothing. It’s 2020 and voice recognition is better than that.

• 
  NadineBaileyUnifor (@NadineYeg) reported 55 minutes ago from Edmonton, Alberta

  @TELUS @TELUSsupport you changed emails and I still can’t access. 2 days on the phone and still not help. #horrible #worstserviceever

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jay Pee (@JayRaigh) reported 6 minutes ago

  @nenshi When I was working on 5G towers the Filipino Temporary Foreign Workers were falling off of the Towers and dying. Rogers and Telus did not pay out compensation because they were sub contracted to the projects for 50 cents on the dollar. Also the Temporary workers brought down wages of Canadians. Is this the society we want? Cheap and disposable labor? Canada is not as good as the 1980s and 1990s and 2000s.

• 
  SpacBobby (@SpacBobby) reported 10 minutes ago

  @Jamesdevo72 @TELUS I have and it sucks. Have to point your phone to the satellite and not have it obstructed, so clear line of sight

• 
  Dean Skoreyko (@bcbluecon) reported 13 minutes ago

  My doctors office 'uses' Telus Health yet it doesn't work. Give a few doctors a call in BC and see what a disaster it is.

• 
  🖕The Reverend Grumblewump🖕 (@grumblewump) reported 14 minutes ago

  @ProvoGal01 @TELUS Could be local call center..... ya never know. Maybe its redirected to Tim Hortons 🤔

• 
  Right Winged CDN (@DKNExCDN) reported 15 minutes ago

  @ProvoGal01 @TELUS @TELUSsupport Call centres throughout Canada are also crap. I know someone who works at one -- third party supplier to Loblaws, Shoppers Drug, etc. The call centre employees don't care at all about the customer or the company, and laugh that they give misleading information such as, "Yes, that product was prepared in Canada." By that they don't mean that it was MADE IN CANADA. They mean that it arrived in a shipment from China and was put into a Canadian package. They laugh about it. I believe that one store was fined for their BS about products being Canadian.

• 
  Ungovernable. Speaker of truths. (@NothinToSeeHere) reported 16 minutes ago

  This boondoggle of govt waste is not about Telus, it’s about horribly run govt programs that don’t solve problems or produce positive outcomes.

• 
  GravitronX (@gravitronx2727) reported 16 minutes ago

  @Daikazo2 @aaa1e2r3 @Grxit Yeh no one with any stake left in the country or barely anyone still has a home phone who tf wants to pay telus that ****

• 
  Vance Yung (@VanceYung_73) reported 18 minutes ago

  @AmazingZoltan There is a common theme with piss-poor customer service and tech companies over the last decade. Bell, Telus, Rogers, Adobe. Also a common theme regarding the CSR on the other side of the phone call.

• 
  Sens Fan (@Sensfan80103622) reported 20 minutes ago

  @ProvoGal01 @TELUS @TELUSsupport Time to change service.

• 
  Smash (@Smash2008) reported 24 minutes ago

  @ProvoGal01 @TELUS @TELUSsupport Haha. Why does any call service do this...