Telus outages and service status in Sturgeon, Alberta
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Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around Sturgeon, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received May 28, 11:35 PM EDT.
- Internet (50%)
- Wi-fi (15%)
- TV (15%)
- Phone (15%)
- Total Blackout (5%)
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Sturgeon, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sturgeon, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Sturgeon, Alberta
The most recent Telus outage reports came from the following cities: Edmonton, Sherwood Park, and St. Albert.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton
|
Wi-fi | 5 days ago |
|
Sherwood Park
|
Internet | 5 days ago |
|
Edmonton
|
Internet | 6 days ago |
|
St. Albert
|
Phone | 10 days ago |
|
Edmonton
|
Internet | 10 days ago |
|
Edmonton
|
Internet | 12 days ago |
Nearby cities with recent reports
2 recent signals
1 recent signals
Community Discussion
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Telus Issues Reports Near Sturgeon, Alberta
Latest outage, problems and issue reports in Sturgeon and nearby locations:
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Adam kelly (@adamkelly111111) reported from Edmonton, AlbertaJust going to put it out on here if you are a TELUS customer and you are having slow service with them check your network for unauthorized access on ur internet always take time to search your wireless access for any provider just take a second for your security
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Lincoln Ho | Yegventures π»π¦π¨π¦ππ° (@yegventures) reported from Edmonton, Alberta@TELUSsupport I used to work in Assure. I've done everything on the last 24hrs client-side to fix the connection and eliminated all other conflicting devices. This is a TELUS-end issue. At the rate I'm going, my upload may be finished before my workday ends. I'm not risking it again for t/s.
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Debbie W (@debs_wolf) reported from Edmonton, Alberta@shmitzysays I did with Telus but a restart of my phone seemed to have solved the issue
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Cameron Young (@CameronJY71) reported from Edmonton, AlbertaTonight I learned that Canada π¨π¦ has THEE worse cell phone provider companies/plans! This is a issue that NEEDS to be fixed AND talked about more! These companies and plans are PIRACY! Laws HAVE to be made! #Rogers #Telus #Bell
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Physically Distanced Chad Ohman (@ChadOhman) reported from Edmonton, Alberta@TELUS I downgraded from gigabit to 750 and now my upload is half what Iβm paying for. Itβs been a month, your manager went on vacation and has since failed to reply to me. Iβve but over 30 hours into fixing your problem. The CRTC has the complaint.
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Justin (@justinberubs) reported from Edmonton, Alberta@elks @TELUS βThis team is terrible but at least this box suite is pretty coolβ
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Vahid Ayan βοΈπ¦ (@VAHIDAYAN) reported from Edmonton, Alberta@TELUS Why our home security (smart cameras) stops recording from time to time? We bought this service 2 months ago and not recording has happened twice. The 2nd one happed last week when we are away? How we should trust this service and tools?
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tracy gora (@thetrblwthtracy) reported from Edmonton, Alberta@TELUS where are the reward points for my cell service? I pay $163/month and get nothing. The pmt is never late & Iβve been a customer since 2012. My Home Services are LINKED. Norton Security is LINKED. My Apple Watch is LINKED. Fourteen points in almost 2 years?? Cβmon #telus
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Lincoln Ho | Yegventures π»π¦π¨π¦ππ° (@yegventures) reported from Edmonton, Alberta@SteveThePylon @dailytechnewssh @TELUSsupport @TELUS @Rogers I also used to use Shaw. Had to reboot my modem if I needed to work for an hour without lag. When I called to cancel, they tried to sell me some sort of speed boost service. Nope. They should've just never slowed it down.
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Deborah Mullan (@deborahmullan) reported from Edmonton, Alberta@DanDuckering @TELUS Well, we know that increasing the market share is more important that worrying about customer retention, since most won't bother leaving anyway. I hate Telus.
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Windshield Edmonton (Phil) (@YEGwindshield) reported from Edmonton, Alberta@magzvee9 @TELUS @TELUSsupport SIM card issue Can you get dialtine? Try restarting...
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πππ_πππππππ‘ (Non-Parody account) (@big_fan2019) reported from Edmonton, Alberta@TELUSsupport trying to rotate and video on the Telus OPTIK app sucks it doesnβt work why
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πππ_πππππππ‘ (Non-Parody account) (@big_fan2019) reported from Edmonton, Alberta@TELUSsupport trying to rotate a video on the Telus OPTIK app sucks it doesnβt work why
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RinkRatt 37-25-9 (@Harpe97) reported from Edmonton, Alberta@McOilers @shaw @TSN_Sports Shaw Iβm assuming. I have TELUS and no issues
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Chris LaBossiere π (@ChrisLaBossiere) reported from Edmonton, AlbertaI am going to cancel my @Shawhelp cable service as a Christmas present to myself. 3 months of half of my channels not working, at full price, was being tolerated. Die Hard on Christmas Eve not working, unacceptable. @TELUS youβll be up.... get ready. π
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Candace Elliott (@CandaceElliott) reported from Edmonton, Alberta@TELUSsupport I have a PVR that freezes, I have spotty wifi and Telus is blaming an old cord that we have coming into our house for slow wifi...? Well then help me! Itβs Telus Wi-Fi and Telus TV!
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FlocBoutique YEG (@flocboutique) reported from Edmonton, AlbertaLOL @TELUS internet down on #BoxingDay
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Face Ginch (JΓΆ) (@joeywants) reported from Edmonton, Alberta@ReWorksYYC @TELUS Yes. Iβm having issues suddenly too. I reset my modem and itβs still happening. Iβm v frustrated.
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Lawnmower Hospital (@lawnmowerhosp) reported from Edmonton, AlbertaDon't know what going on today. Having major @TELUS issues with our phone. Extremely sorry. #Droppingcalls
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East meets West (@KeeperOfSheep) reported from Edmonton, Alberta@TELUS after three agents the best I got was, "wait for an email" with your imposed May deadline for #PikTV service I'd certainly like to have the required upgraded boxes ASAP . Customer experience on the decline ..
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Miss Marcia (@MarciaOnTheGo) reported@jodyvance @TELUSsupport @TELUS Oh I think I need him! We are having problems with ours too
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Bald Guy (@ScruffyNSmooth) reported@TELUSsupport, I can't believe the issues. Telus Fibre operates at 25-50% baseline speeds, Technicians DO NOT show up, and support is nonexistent. I have paid for over 2 years for a premium service and have received TERRIBLE service from tech support, and internet speeds.
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Nav from the True North π¨π¦ π¨π¦ π¨π¦ π¨π¦ (@navednoorani) reported@TELUS Either of the following need to happen for me to get the service I had before - -Find a cost inclusion for loyalty - Roll back to earlier digital boxes and change my wifi etc - Cancel my Services, Iβll go to elsewhere Iβm done dealing with @TELUSsupport
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Tennis Girl πΎ (@Nole_fan_girl) reportedHey @TELUSsupport not having a number that people can call or a live human on chat is beyond pathetic for 2026 and the prices you charge your customers. @TELUS used to be known for great customer service but now it's nothing but a never ending circle of chat and messages.
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TIPOE (@Zecco9999) reported@VanIsleInvestor Disagree, Telus service has deteriorated materially. People are actually going back to Shaw(ROGERS) in my neck of the woods.Their most impressive stat is they sponsor the WHITECAPS!
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Nikki (@Nikki98212136) reported@SaltyGeeg @feezy_does_it @AaronPettman Suddenly water doesn't matter when eco diesel experiments on sacred river will get approved with sinister funding to bought off reserves, and poor Telus needs expansion and water. BC forgot water is a human need? For greed.
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Darcy Schultz (@darcyschultz) reportedGrok says: "TELUS ... strong on network quality and coverage, but often criticized for customer service, billing, and contract issues." I'm trying to get my home internet service moved and it's been *painful* so this summary is exactly right.
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cko (@chriskoconnell) reported@jodyvance @TELUS These service issues persist because people like you continue to pay for them despite persistent issues.
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Jason Thegreat (@Jason7hegreat) reported@Martyupnorth This is the whole reason I went with Telus a few years ago. Rogers kept increasing my bill by a significant amount every 6 months or so. Promotion ended, they say. I signed a contract, there was no promotion given. They fix the bill. 6 Months Later...
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Karl Zenith Nieva (@TheKarltopia) reported@RogersHelps In the future??? @TELUS has had this for over a decade I believe. Nice way to lose a customer