1. Home
  2. Companies
  3. Telus
  4. Sturgeon
Telus

Telus outages and service status in Sturgeon, Alberta

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Telus generated 0 outage signals in the last 24 hours around Sturgeon, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and Wi-fi.
  • The most recent signal from this area was received May 28, 11:35 PM EDT.
  • 48% Internet (48%)
  • 22% Phone (22%)
  • 13% Wi-fi (13%)
  • 13% TV (13%)
  • 4% Total Blackout (4%)

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Sturgeon, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sturgeon, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Sturgeon, Alberta

The most recent Telus outage reports came from the following cities: Edmonton, Sherwood Park, and St. Albert.

CityProblem TypeReport Time
Edmonton Wi-fi 2 days ago
Sherwood Park Internet 2 days ago
Edmonton Internet 3 days ago
St. Albert Phone 7 days ago
Edmonton Internet 8 days ago
Edmonton Internet 9 days ago

Nearby cities with recent reports

Edmonton

2 recent signals

2 days ago
Sherwood Park

1 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Sturgeon, Alberta

Latest outage, problems and issue reports in Sturgeon and nearby locations:

  • YvetteGillam
    Yvette Gillam (@YvetteGillam) reported from Edmonton, Alberta

    @I_Am_The_Storm_ @TELUS Ever time @TELUS goes down at work, I poop a little and pray no one does anything dumb.

  • cdnantman
    Tony Hornung (@cdnantman) reported from Edmonton, Alberta

    $1000 @TELUS bill this month. 5X the previous month’s bill. All “airtime overage” charges. No warning, no courtesy call. Thanks for the “support”. Taking suggestions for a new service provider.

  • Harpe97
    RinkRatt 37-25-9 (@Harpe97) reported from Edmonton, Alberta

    @McOilers @shaw @TSN_Sports Shaw I’m assuming. I have TELUS and no issues

  • getbent1976
    jewelsb (@getbent1976) reported from Edmonton, Alberta

    @TELUS I’d love to watch this except I have ghetto pathetic internet service and @TELUS isn’t doing their jobs to upgrade my building.

  • GahertySandra
    S Gee (@GahertySandra) reported from Edmonton, Alberta

    Getting to 2 days without Internet. Work tomorrow with several critical meetings. @TELUS is doing nothing to address and we’re getting antsy. Everyone we talk to makes promises they then don’t deliver on (when we finally get through). Internet is an essential service.

  • iamcsandiford
    CHRISTINA🇧🇧🇨🇦 (@iamcsandiford) reported from Edmonton, Alberta

    @TELUS @TELUSsupport why is my wifi cutting in and out? Are you guys having issues with your towers or something??

  • tburns34
    Taylor Burns (@tburns34) reported from St. Albert, Alberta

    Hey @TELUSBusiness you’re customer service is horrifying. Made the switch to Shaw and will be switching my home internet and personal cell phone as well. You’re a joke @TELUS

  • ChrisLaBossiere
    Chris LaBossiere 🚠 (@ChrisLaBossiere) reported from Edmonton, Alberta

    I am going to cancel my @Shawhelp cable service as a Christmas present to myself. 3 months of half of my channels not working, at full price, was being tolerated. Die Hard on Christmas Eve not working, unacceptable. @TELUS you’ll be up.... get ready. 🎄

  • mnsomusic
    Mñso (@mnsomusic) reported from Edmonton, Alberta

    Telus is Garbage, still not as bad as Rogers tho. They’ve been on the curb.

  • ChadOhman
    Physically Distanced Chad Ohman (@ChadOhman) reported from Edmonton, Alberta

    @telus @TELUSsupport when I say “activation code” to your annoying IVR, it should send me to technical support, not billing. 30 mins waiting on hold for nothing. It’s 2020 and voice recognition is better than that.

  • flocboutique
    FlocBoutique YEG (@flocboutique) reported from Edmonton, Alberta

    LOL @TELUS internet down on #BoxingDay

  • dingdish
    Chris Dingman (@dingdish) reported from Edmonton, Alberta

    @TELUS your cable and wifi sucks!! And yes I’ve tried unplugging the modem and cable box 🙄🙄🙄🙄🤬🤬

  • CggGordon
    Young Millennial Chinese Гордон👨🏻🧏🏻‍♂️🦻🏻🗣!! (@CggGordon) reported from Edmonton, Alberta

    @mwgbanks @TELUS @TELUSsupport Those are not bad speeds depending on the device. The free wifi I was using where I live was fluctuating really badly from as low as 2-5 Mbps so it was virtually unusable at some points. Have been wanting to get PureFibre for a long time now. Hopes are to get at least 1000 Mbps.

  • yegventures
    Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰 (@yegventures) reported from Edmonton, Alberta

    @JohnZmhr @plbg_s @Bell @TELUS They can also make VODs free. It's not like people aren't paying for service. I pay nearly $200 for landline, internet, and TV (basic + Cantonese). It's probably why so many are switching to Netflix.

  • yegnav
    Jigga (@yegnav) reported from Edmonton, Alberta

    @TELUSsupport Telus charging me $1,900 for a phone bill. Been trying to get a resolution for months but instead I get warnings to pay. Will anyone correct my bill or do I need to cancel my companies services?

  • KeeperOfSheep
    East meets West (@KeeperOfSheep) reported from Edmonton, Alberta

    @TELUS after three agents the best I got was, "wait for an email" with your imposed May deadline for #PikTV service I'd certainly like to have the required upgraded boxes ASAP . Customer experience on the decline ..

  • yegventures
    Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰 (@yegventures) reported from Edmonton, Alberta

    @SteveThePylon @dailytechnewssh @TELUSsupport @TELUS @Rogers I also used to use Shaw. Had to reboot my modem if I needed to work for an hour without lag. When I called to cancel, they tried to sell me some sort of speed boost service. Nope. They should've just never slowed it down.

  • deborahmullan
    Deborah Mullan (@deborahmullan) reported from Edmonton, Alberta

    @DanDuckering @TELUS Well, we know that increasing the market share is more important that worrying about customer retention, since most won't bother leaving anyway. I hate Telus.

  • Kalebfenoir
    Reluctant Writer (@Kalebfenoir) reported from Edmonton, Alberta

    Seems my internet is down. Out of nowhere. Thought it was my wireless, but checked my phone and it's no longer connected either. Using LTE right now. Hope it comes back by morning. I haven't seen any other real reports of a Telus system crash yet.

  • Ben_Morley92
    Ben Morley (@Ben_Morley92) reported from Edmonton, Alberta

    @momfromearth @davehodge20 @WhitecapsFC You think Telus is any better? They sent my job to India in 2019 and then announced higher stock dividends the next quarter. This problem is systemic.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • WhessGR
    Georgina West (@WhessGR) reported

    @TELUS FAMILY ME,BER TRYING TO UPGRADE PHONE, YOUR SITE IS DOWM. FIX THE DUMB THING. IM SO SICK OF TELUS

  • JulioRicoSuave
    🏴‍☠️ Jag Julio Rico Suave Jay Pai (@JulioRicoSuave) reported

    @MelissaLMRogers @TELUSsupport Telus is garbage

  • ofclanmcLeod
    Nuck Chorris (@ofclanmcLeod) reported

    @TELUS Still upset about the price I pay/month, just for wifi. Loyal customer for years and my monthly payment goes up over $20 because a two year contract expires?

  • Marquis86069666
    Marqee (@Marquis86069666) reported

    @ryan_weal @UnkleHack69 I know, I built their networks for 30yrs. I was the head Tech. Publics another washed down VS. Telus pretending it's not a part of a monopoly. I built every technology that came along. 5G is here to control everything you own. I hate this sht now.

  • GordAdams4
    Gordon Adams (@GordAdams4) reported

    @jodyvance @TELUS I have had Shaw for the last twenty years and no problems

  • GreenoneOld
    Jaime Cooke (Old Greenone) Space Pirate. (@GreenoneOld) reported

    @cselley One thing I'm happy about? Starlink just screwed Bell and Telus. They wait till public outcry causes the provinces to gift them cable infrastructure instead of building it themselves. Now the same ppl can just buy starlink and never have to deal with our protected oligopolies.

  • BcMeggster
    Meggster 🇨🇦 (@BcMeggster) reported

    @VanCityVice You think our Hyro bills will be going down once Telus sucks the life out of it for an A.I. data center. They announced stupidity. We don't nee China's system at all.

  • MedHatCrew1
    MedHatRingCrew (@MedHatCrew1) reported

    @TELUSsupport @TELUS any idea when service is going to be restored to those of us not having internet in Medicine Hat? It’s been down all day. Even an acknowledgement that you know there is a problem would be nice

  • CherieBeneteau
    Unacceptable Cherie B (@CherieBeneteau) reported

    But yet the phone service providers Bell rogers telus etc are silent We are paying close attention to who's silent that shouldn't be

  • yegventures
    Lincoln Ho | Yegventures | 何令恒 🇻🇦🇨🇦🇭🇰 (@yegventures) reported

    @Social_Moi @TELUSsupport Not sure why they couldn't help with Alberta accounts unless yours was somehow in the "old stack" but those were all migrated to the new system probably over a decade ago. I don't think there's any legislation requiring only Albertans open these files as TELUS Intl is around.