Telus outages and service status in Sturgeon, Alberta

Problems in the last 24 hours in Sturgeon, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sturgeon, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sturgeon, Alberta

The most recent Telus outage reports came from the following cities: Edmonton.

City	Problem Type	Report Time
Edmonton	Internet	5 days ago
Edmonton	Internet	6 days ago
Edmonton	Total Blackout	8 days ago
Edmonton	Wi-fi	8 days ago
Edmonton	Internet	10 days ago
Edmonton	Internet	13 days ago

Nearby cities with recent reports

Community Discussion

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Telus Issues Reports Near Sturgeon, Alberta

Latest outage, problems and issue reports in Sturgeon and nearby locations:

• 
  tracy gora (@thetrblwthtracy) reported 1 minute ago from Edmonton, Alberta

  @TELUS where are the reward points for my cell service? I pay $163/month and get nothing. The pmt is never late & I’ve been a customer since 2012. My Home Services are LINKED. Norton Security is LINKED. My Apple Watch is LINKED. Fourteen points in almost 2 years?? C’mon #telus

• 
  Chris LaBossiere 🚠 (@ChrisLaBossiere) reported 4 minutes ago from Edmonton, Alberta

  I am going to cancel my @Shawhelp cable service as a Christmas present to myself. 3 months of half of my channels not working, at full price, was being tolerated. Die Hard on Christmas Eve not working, unacceptable. @TELUS you’ll be up.... get ready. 🎄

• 
  Justin (@justinberubs) reported 5 minutes ago from Edmonton, Alberta

  @elks @TELUS “This team is terrible but at least this box suite is pretty cool”

• 
  Windshield Edmonton (Phil) (@YEGwindshield) reported 7 minutes ago from Edmonton, Alberta

  @magzvee9 @TELUS @TELUSsupport SIM card issue Can you get dialtine? Try restarting...

• 
  Debbie W (@debs_wolf) reported 9 minutes ago from Edmonton, Alberta

  @shmitzysays I did with Telus but a restart of my phone seemed to have solved the issue

• 
  Sheepleslayer (@sheepleslayer69) reported 16 minutes ago from Edmonton, Alberta

  @WesDJones @Mr_Alberta @DrJacobsRad Sure, but the flipside of that is Edtel and AGT were World leaders in technology, their research labs were set up to help with the war effort both were sold on the cheap to Telus in the name of privatization and Albertan's are not better off because of this deal

• 
  Stuart Kehrig (@stukehrig) reported 16 minutes ago from Edmonton, Alberta

  ****, ****, **** **** @TELUS Your website sucks, it times out my changing cable package and wants to sell me a wifi booster starter pack when I have one and all I want is an expansion pack.

• 
  Sarah Parkes (@SarahPa58703798) reported 18 minutes ago from Edmonton, Alberta

  @telus currently been on hold for 1hr 45 minutes trying to speak to customer services about my contract…..!

• 
  Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰 (@yegventures) reported 19 minutes ago from Edmonton, Alberta

  @etowntechy @dailytechnewssh @TELUSsupport @TELUS @Rogers And I'm an Optik TV customer too! I've even unplugged one STB, and haven't used the other one (PVR STB) in over a week. I pay nearly $200/mo for sub-par service. In Canada, the internet is an essential service. Imagine getting power or natural gas 60% of the time. @CRTCeng @TELUS

• 
  Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰 (@yegventures) reported 19 minutes ago from Edmonton, Alberta

  @trinighyul @TELUSsupport @TELUS Oh that's horrible. A couple years ago I was part of the 1% of users who had no email service for weeks.

• 
  Julia (@julial04) reported 20 minutes ago from Edmonton, Alberta

  I think the people at Rogers knew I was going to use my day off to finally switch my phone provider to Telus, that’s why it’s down across the country. Sorry everyone 🙈🙈

• 
  East meets West (@KeeperOfSheep) reported 23 minutes ago from Edmonton, Alberta

  I stand corrected .. neither your digital or on phone clients seem educated about Telus ending support for current PikTV boxes... poor product knowledge all around ?

• 
  Cory (@CoryCVC) reported 25 minutes ago from Edmonton, Alberta

  Hey @TELUS @TELUSsupport are we having issues with text messages in Edm area? I can receive but cannot reply..help

• 
  Ricky Mitchell 🇨🇦 (@mitchell_ricky) reported 28 minutes ago from Edmonton, Alberta

  Anyone elses @TELUS internet down in West Edmonton?

• 
  M I Mubarak Sadhar (@Mubarak_sadhad) reported 32 minutes ago from Edmonton, Alberta

  @TELUS @TELUSsupport horrible pathetic customer service at your branch and on the phone. I want to cancel your stupid service but that too is so hard

• 
  Candace Elliott (@CandaceElliott) reported 33 minutes ago from Edmonton, Alberta

  @TELUSsupport I have a PVR that freezes, I have spotty wifi and Telus is blaming an old cord that we have coming into our house for slow wifi...? Well then help me! It’s Telus Wi-Fi and Telus TV!

• 
  Vivid Print (@vividprint) reported 39 minutes ago from Edmonton, Alberta

  Rather than purchasing $25 gift cards to support small business during the pandemic with @TELUS #standwithowners, a crass marketing campaign masked as philanthropy, how about providing reliable service so that small businesses can actually operate?

• 
  Mñso (@mnsomusic) reported 40 minutes ago from Edmonton, Alberta

  Telus is Garbage, still not as bad as Rogers tho. They’ve been on the curb.

• 
  🎂 🚧 Jeff Nachtigall (@dirklancer) reported 44 minutes ago from Edmonton, Alberta

  @Ell_Chris I emailed picture of the "Telus Field" parking sign, and the "ReMax Field" sign at the entrance, and said I wasn't aware of any event at (or the existence of) "Telus Field". I was then told the issue was resolved.

• 
  ChazNYEG (@ChazNyeg) reported 49 minutes ago from Edmonton, Alberta

  @ShawInfo you're the WORST COMPANY EVER! no wonder you trail @TELUS and always will!!! Switching internet services in the morning (not before because guess what?!?, your servers are down).

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  𝗟𝗲𝗲 𝗦𝗼𝗿𝗼𝗰𝗵𝗮𝗻 (@soro77) reported 2 minutes ago

  Hey @Rogers figure your **** out. No internet all day...anyone know @TELUS phone number?

• 
  ChinoAleman (@chinoalemano) reported 4 minutes ago

  My $AMPG plan for the coming weeks. Let's start with what I'm holding: ➟ A company with zero long-term debt. ➟ ~$40M in cash. ➟ A signed LOI pipeline over $100M. And growing. ➟ 48% gross margins. ➟ A flagship radio proven inside NVIDIA's AI-RAN ecosystem. Now the plan. First thing I'm waiting for: NOKIA EARNINGS, July 23. I expect Nokia to guide well on AI-RAN, the sector, and everything it shares with AMPG. That would be bullish for the whole lane. Same logic as when MSFT reports datacenter growth and every datacenter name moves. Category guidance lifts category players. __ After that: TELUS EARNINGS, early August. Maybe they announce something. And given who's on record as their radio supplier, with two of five radios on every converted site, you can guess who'd be involved. And even if they announce nothing, we can deduce plenty: their capex pace on the 1,000-site program IS the demand curve for their vendors. Silence teaches too. __ Then: AMPG EARNINGS, mid-August. They've already signaled Q2 comes in above Q1. And remember everything already on tape from the CEO: ➟ Telus won't stop asking for new configurations, "which we'll be announcing." ➟ Orders came in ABOVE the $40M LOI. By $5-7 million. ➟ The Southeast Asia LOI grew, from $78M to over $100M. ➟ They're now going STRAIGHT to POs, from these MNOs and newer ones, with demand growing. ➟ And scaling isn't a problem: capacity is rented by design. Up when demand rises, down when it doesn't. His words. Everything I just listed is public. On camera or in releases. If you hold this stock and haven't watched the full Maxim interview with the CEO, fix that today. 28 minutes. The plan is simple: three earnings dates, each one a checkpoint. I'll grade every one in public, hits and misses. That's how this works. Oh, and between those dates? Something could always drop. The CEO teased announcements on camera. And some of us read government databases for fun. The calendar has checkpoints. Not financial advice. I'm long $AMPG. DYOR. 📡

• 
  Jim Rempel (@jim_rempel) reported 5 minutes ago

  Quite possibly true, I was raised with discipline, and many today are not. What I got as a kid, people today would call abuse, it wasn't. I started a business selling Internet access in 1995 and had 13 employees, this in North Central BC. We were an ISP until Telus monopolized the industry with the backing of the Federal and Provincial governments and bankrupted every small ISP in two provinces to the cheers of some of my customers. Ignorance is bliss, and yes, I'm still pissed off about it. Anyway, I had a few younger people work for me, some were good, many were not. It is a challenge to find good ones, but I can't help but look at places like Indeed and other online job markets and see how flawed they are. The hiring process is **** now, in the old days you hired your neighbors kid or someone you knew and trusted from Church made a recommendation. Grabbing a resume full of lies and flowery language is useless. Yeah, some kids are trouble but not all, but the way we find them has changed dramatically. In addition, when I got that job at 15, if I didn't pull my weight every minute of my shift, I was gone, instantly. Best advice I ever got was "fire fast and hire slow".

• 
  PsudoMike 🇨🇦 (@PsudoMike) reported 6 minutes ago

  Telus took a $2.1 billion writedown on Telus Digital this quarter, the arm it built to sell AI and customer service work to other companies. Adjusted income still dropped 26 percent once you strip that out. I've built systems like this. The story sells long before anyone checks if the product holds up. Makes me wonder how many other Canadian telcos are carrying an AI unit priced on the same promise.

• 
  Deborah Woods (@nocbc) reported 7 minutes ago

  Never answer. Unknown caller can go to voicemail. If they get past the screening which means they've had to press a number before you can get through to my phone. The Telus thing I don't even know what my number is but once you're one of my contacts and you've done that, then you can get onto my phone. But I still don't answer it if I'm not sure. If I don't know who the person is unknown, I definitely never answer. I usually use voicemail. Go to voicemail. I don't know what who or what you are

• 
  Gord Tulk (@GordTulk) reported 7 minutes ago

  @JeffCallaway Look at there stock performance over the past five years. Very similar plunge. Their core consulting biz is getting eaten alive by AI. Telus is a regulated utility that is too big to fail especially with only two others in their core business.

• 
  ben d (@bend559054) reported 9 minutes ago

  I should have said Telus slashed dividend 55% from $1.67 to .$0.75 , this drove the stock down, but we all knew this was going to happen, but EPS was $0.16 but consensus wanted $0.22, a big drop.

• 
  Banancial (@Banancial) reported 10 minutes ago

  $TU — Dividend investors in TU just got peeled. TELUS announced a brutal 55% dividend cut to $0.1875/quarter, coinciding with a $2.1 billion non-cash impairment at TELUS Digital. This drove a $1.8 billion net loss for Q2. This wasn't a minor tweak; it's a clear signal of deeper operational challenges, especially within their digital segment, following a Q1 dividend growth pause and a 52% net income drop in May. The drastic dividend reset aims to deleverage the balance sheet, targeting 3.0x net debt/EBITDA by end-2028 from 3.5x currently. This move is expected to save $2.7 billion cumulatively through 2028, with the DRIP discount ending October 1st to further reduce dilution. Full-year guidance was slashed across the board: service revenue now flat to -2%, Adjusted EBITDA -2% to -4%, and free cash flow around $1.8 billion. This magnitude of impairment and guidance cut will rattle income-focused portfolios. We're watching for concrete asset monetization updates and progress on their leverage target. We peel the news before it peels you. Source & full breakdown: Wiseek (link in bio)

• 
  shelby leslie (@shelbyeleslie) reported 11 minutes ago

  @StatisticsBC @VIAwesome Fair enough—public debate is healthy. But the core claims driving the marches (water grid drain + waste heat baking the city) still don’t match the actual engineering. These aren’t traditional evaporative data centres. Telus/Westbank designs use closed-loop liquid cooling—a sealed system that recirculates the same fluid, like a car radiator. Result: dramatically lower water use (company target: up to 90% less than conventional air-cooled facilities) and near-zero ongoing evaporation for the primary loop. At 150 W Georgia, the heat isn’t vented to the street. It’s transferred into Creative Energy’s district steam plant to help heat 200+ downtown buildings and cut natural-gas demand. That’s the opposite of “warming the city.” Protests highlight real questions about scale, power, and process. Those deserve scrutiny. Spreading outdated assumptions about water and heat does not. #Vancouver #DataCentres #Sustainability

• 
  Lucky Lucy (@Luckylucydach) reported 16 minutes ago

  @Travisdhanraj @Dennismolin11 @Bell Yup, only Telus. Mother in law died. Couldn’t cancel it. It was insane.