Telus

Telus Outage Report in Sturgeon, Alberta

No problems detected

If you are having issues, please submit a report below.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Sturgeon, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sturgeon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Sturgeon, Alberta 12/21/2025 01:30

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Sturgeon, Alberta

The most recent Telus outage reports came from the following cities: Edmonton and St. Albert.

Loading map, please wait...
City Problem Type Report Time
CanadaEdmonton Phone
CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaSt. Albert TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Sturgeon, Alberta

Latest outage, problems and issue reports in Sturgeon and nearby locations:

  • thetrblwthtracy tracy gora (@thetrblwthtracy) reported from Edmonton, Alberta

    @TELUS where are the reward points for my cell service? I pay $163/month and get nothing. The pmt is never late & I’ve been a customer since 2012. My Home Services are LINKED. Norton Security is LINKED. My Apple Watch is LINKED. Fourteen points in almost 2 years?? C’mon #telus

  • big_fan2019 𝕓𝕚𝕘_𝕗𝕒𝕟𝟚𝟘𝟙𝟡 (Non-Parody account) (@big_fan2019) reported from Edmonton, Alberta

    @TELUSsupport trying to rotate and video on the Telus OPTIK app sucks it doesn’t work why

  • gidsmomp Loreen Wilson (@gidsmomp) reported from Edmonton, Alberta

    What is going on with this stupid new @telus+ upgrade? It won't recognize my booster network on the app. Wants payment update for @Apple box. Won't take my card info. COLOSSAL WASTE OF TIME & MONEY!

  • flymilehighdude flyhighmiledude (@flymilehighdude) reported from Edmonton, Alberta

    @TELUSsupport @TELUS Seriously, if all the gouging is not enough, now it's Credit card fees. If you are going to behave like #nofrills, then your price needs to come down. You can't be both!

  • Cloutier_Oilers RDCloutier_Oilers (@Cloutier_Oilers) reported from Edmonton, Alberta

    Telus fix your ****!

  • bigfella4900 Bigfella4900 (@bigfella4900) reported from Edmonton, Alberta

    @AlleyDalley Alley....just switch to TELUS and dont worry about things....I can help you....DM me if you want to switch

  • SarahPa58703798 Sarah Parkes (@SarahPa58703798) reported from Edmonton, Alberta

    @telus currently been on hold for 1hr 45 minutes trying to speak to customer services about my contract…..!

  • WhiplashHimself Jon G. (@WhiplashHimself) reported from Edmonton, Alberta

    Considering @Rogers @RogersHelps has screwed me around long enough, and refused to get with the times to help me out. I’m likely going to change providers after over 10 years of being a customer. Hey @TELUS, how you doin?

  • LeviFlaman Levi Flaman (@LeviFlaman) reported from Edmonton, Alberta

    @reubhoney @andrew_leach There was one in the Telus Building that was refilled recently for the first time in weeks. Before the layoffs of cleaning staff and the outsourcing to BeeClean, this was never a problem that I recall encountering.

  • ChadOhman Чад (Chad) 🇺🇦  (@ChadOhman) reported from Edmonton, Alberta

    @TELUSsupport I’m getting north of 750mbps to a Telus server in #yeg. The problem is not inside my house. Fix your peering.

  • CandaceElliott Candace Elliott (@CandaceElliott) reported from Edmonton, Alberta

    So many dropped cell calls and no service sometimes in the city from @telus…? Does 5G suck right now? #yeg #cellservice #telus

  • RealFakeMacT RealFakeMacT (@RealFakeMacT) reported from Edmonton, Alberta

    @koodo It’s not only my phone. All 4 of our phones have terrible reception all over Beaumont and also on our community FB page it appears to be happening with all Koodo, Telus, and Bell customers.

  • big_fan2019 𝕓𝕚𝕘_𝕗𝕒𝕟𝟚𝟘𝟙𝟡 (Non-Parody account) (@big_fan2019) reported from Edmonton, Alberta

    @TELUSsupport trying to rotate a video on the Telus OPTIK app sucks it doesn’t work why

  • Mubarak_sadhad M I Mubarak Sadhar (@Mubarak_sadhad) reported from Edmonton, Alberta

    @TELUS @TELUSsupport horrible pathetic customer service at your branch and on the phone. I want to cancel your stupid service but that too is so hard

  • KeeperOfSheep East meets West (@KeeperOfSheep) reported from Edmonton, Alberta

    @TELUS are you actively calling customers attempting to upgrade to iPhone 14? call from 18665582273, when I said no thank you, I'm not looking to upgrade right now, I got an immediate hang up, no "thank you", no "have a good evening" ? your outsourcing hurts your reputation.

  • WillyGrant ***** (@WillyGrant) reported from Edmonton, Alberta

    I’m paying for a service from @Shawhelp that I’m not receiving. I call. You are unable to fix. I ask for a credit for the 36 days of non-service and I’m offered 14 days. Why would you continue to charge me for a service I’m not receiving? @TELUS I’d like to switch.

  • WillyGrant ***** (@WillyGrant) reported from Edmonton, Alberta

    @Shawhelp I’ve moved over to @TELUS as a result of your supervisor’s misogynistic attitude. I 💯% do not recommend @Shawhelp as a result of this terrible experience.

  • mitchell_ricky Ricky Mitchell 🇨🇦 (@mitchell_ricky) reported from Edmonton, Alberta

    Anyone elses @TELUS internet down in West Edmonton?

  • yegnav Jigga (@yegnav) reported from Edmonton, Alberta

    @TELUSsupport Telus charging me $1,900 for a phone bill. Been trying to get a resolution for months but instead I get warnings to pay. Will anyone correct my bill or do I need to cancel my companies services?

  • YEGwindshield Windshield Edmonton (Phil) (@YEGwindshield) reported from Edmonton, Alberta

    @magzvee9 @TELUS @TELUSsupport SIM card issue Can you get dialtine? Try restarting...

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Whitton1Peter Peter Whitton (@Whitton1Peter) reported

    @TELUS Why no service pass Yale bc on the frazer canyon. Plus your internet is Super slow and you charge Arm and Leg

  • DvdHam Doug van den Ham (@DvdHam) reported

    @auxonic @laura_shantz @OttSnowCyclist I'm on Rogers, so same network / towers as Telus.

  • KeeshaonWater Keesha Dorosz (@KeeshaonWater) reported

    Is there anyone else out there in a time warp? @Telus help! People on PST are now in MST this eve by cell phone time; happened twice in last week. #timechange

  • dagger1977 Dagger1977 (@dagger1977) reported

    @leftcoastxpress @TELUS Check out Telus plans. I got 10gb plan with them and am always way under. Telus is also pretty good at negotiating bills down even if it’s your fault.

  • JMkennedy03 Mike kennedy (@JMkennedy03) reported

    I had to get a new phone, my contract ended and my iPhone turned itself into a brick. Telus will only waive the activation fee if I order my phone online. Do I order a new one online and return the one I just bought or should @TELUS serve their customer and just waive the fee?

  • AshokRKumar Ashok Kumar (@AshokRKumar) reported

    @TELUSsupport What should be the Telus Internet 50 upload speed? I was told 7 Mbps. I have never seen anything better than 2 Mbps in my house. Several visits by technicians could not improve the situation. Why is there internet blackout 3 - 4 times everyday? I am giving up on Telus.

  • auxonic Eric Goodwin (@auxonic) reported

    @laura_shantz @DvdHam @OttSnowCyclist My work phone (Bell) didn’t get it. My personal cell (Telus) did. Work phone has never been to QC, personal was there a month ago. Total mystery system.

  • fyrguy58 George Assaf (@fyrguy58) reported

    @TELUSsupport @NicESpurling It sounds like this should have been checked out years ago. Fix it, Telus. Like you were asked nicely to numerous times.

  • yknot05 y knot (@yknot05) reported

    @JimJohannsson @Citizen004 It's just an 'operational' question I have. There's no feeling of this gov 'hearing' concerns of ABns. No response to us. If I phoned Telus b/c I had an internet problem, it was never fixed, never heard back, I'd wonder what was going on, want to hear fr Boss.

  • TheLifestyleDig LifestyleDigs (@TheLifestyleDig) reported

    Another lost signal @TELUS Optik TV. Do NOT sign up for this shitty service.