Telus Outage Report in Sturgeon, Alberta

Problems in the last 24 hours in Sturgeon, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sturgeon, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (49%)
• Phone (23%)
• Wi-fi (12%)
• TV (7%)
• E-mail (5%)
• Total Blackout (4%)

Live Outage Map Near Sturgeon, Alberta

The most recent Telus outage reports came from the following cities: Edmonton, Sturgeon, Sherwood Park, St. Albert, and Morinville.

City	Problem Type	Report Time
Edmonton	Internet	4 days ago
Edmonton	E-mail	4 days ago
Edmonton	Internet	4 days ago
Edmonton	Phone	5 days ago
Edmonton	TV	5 days ago
Edmonton	Phone	5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Sturgeon, Alberta

Latest outage, problems and issue reports in Sturgeon and nearby locations:

• 
  Chris LaBossiere 🚠 (@ChrisLaBossiere) reported 3 minutes ago from Edmonton, Alberta

  @ryzshrn @Shawhelp @TELUS Ug!!! It’s just so maddening. $150 a month for SHITTY tv service.

• 
  Steve P (@starchoice) reported 5 minutes ago from Edmonton, Alberta

  @TELUSsupport Why doesn’t #TELUS provide any support for its e-mail migration? Tech support has provided no follow-up support. Numerous follow-up e-mails to CarlMichaelO.TELUSFIbreSupport just get ignored.

• 
  CHRISTINA🇧🇧🇨🇦 (@iamcsandiford) reported 11 minutes ago from Edmonton, Alberta

  @TELUS @TELUSsupport why is my wifi cutting in and out? Are you guys having issues with your towers or something??

• 
  Ross Flats Vintage Apparel (@RossFlats) reported 16 minutes ago from Edmonton, Alberta

  @EdmFootballTeam @TELUS “It’s all how you look at it, we’re either short 5 yards for a 1st down or we only need 5 yards to keep the chains moving”

• 
  rmthespian (@rmthespian) reported 20 minutes ago from St. Albert, Alberta

  @maxfawcett @TD_Canada I felt bad for the Telus rep as I’m sure he and so many others were being overwhelmed. First thing he did was apologize profusely for the wait. I just wish they had the call back system instead of waiting that long.

• 
  Sheepleslayer (@sheepleslayer69) reported 21 minutes ago from Edmonton, Alberta

  @WesDJones @Mr_Alberta @DrJacobsRad Sure, but the flipside of that is Edtel and AGT were World leaders in technology, their research labs were set up to help with the war effort both were sold on the cheap to Telus in the name of privatization and Albertan's are not better off because of this deal

• 
  Monika Social (@MonikaSocialYeg) reported 21 minutes ago from Edmonton, Alberta

  Anyone else having Telus internet issues lately in Windermere?

• 
  ChazNYEG (@ChazNyeg) reported 25 minutes ago from Edmonton, Alberta

  @ShawInfo you're the WORST COMPANY EVER! no wonder you trail @TELUS and always will!!! Switching internet services in the morning (not before because guess what?!?, your servers are down).

• 
  Eevee (@JustCallMeEevee) reported 25 minutes ago from Edmonton, Alberta

  @WhiplashHimself I got Telus at my old place because I got 4 months free and I was just moving on my own for the first time. My boyfriend who I now live with also has Telus and had just renewed his contract in 2019 for 2 years. Now it’s gotten so bad we can’t do basic internet things together.

• 
  Face Ginch (Jö) (@joeywants) reported 25 minutes ago from Edmonton, Alberta

  @ReWorksYYC @TELUS Yes. I’m having issues suddenly too. I reset my modem and it’s still happening. I’m v frustrated.

• 
  Chris LaBossiere 🚠 (@ChrisLaBossiere) reported 28 minutes ago from Edmonton, Alberta

  I am going to cancel my @Shawhelp cable service as a Christmas present to myself. 3 months of half of my channels not working, at full price, was being tolerated. Die Hard on Christmas Eve not working, unacceptable. @TELUS you’ll be up.... get ready. 🎄

• 
  RinkRatt 37-25-9 (@Harpe97) reported 30 minutes ago from Edmonton, Alberta

  @McOilers @shaw @TSN_Sports Shaw I’m assuming. I have TELUS and no issues

• 
  charbroiled gargoyle 🚠 (@newmusicmichael) reported 32 minutes ago from Edmonton, Alberta

  And the only way we can change things is with $$$. I’m slowly working on detangling myself from using any Telus services. I can’t support this company any longer.

• 
  Steve P (@starchoice) reported 42 minutes ago from Edmonton, Alberta

  @TELUSsupport Customer enters into a 2 year agreement at a set cost, not supposed to increase. @TELUS pulls channel from a subscribed theme pack. #TELUS charges $5 to add the missing channel. TELUS pulls a fast one to extract money from customer. @GameShowNetwork

• 
  Physically Distanced Chad Ohman (@ChadOhman) reported 46 minutes ago from Edmonton, Alberta

  @TELUS I downgraded from gigabit to 750 and now my upload is half what I’m paying for. It’s been a month, your manager went on vacation and has since failed to reply to me. I’ve but over 30 hours into fixing your problem. The CRTC has the complaint.

• 
  Eevee (@JustCallMeEevee) reported 46 minutes ago from Edmonton, Alberta

  Telus internet has created so many problems with my streaming schedule 😩 if things continue like this over the next month or two we’re going to need to switch ISP’s. With that being said.... anyone know if anyone is hiring? Mama needs a new job ASAP.

• 
  Roxamos (@RoxamosOfficial) reported 46 minutes ago from Edmonton, Alberta

  @TELUS your south Edmonton common store just refused service to my mother-in-law. She has a medical reason to not wear a mask. You are not allowed to ask her her reason under Canadian privacy laws and are not allowed to refuse service under discrimination laws. Fire them all.

• 
  Chris Holmes (@chrisholmes13) reported 48 minutes ago from Edmonton, Alberta

  @TELUSsupport hey Telus! Merry Christmas. Just wondering if I can get a technician out to troubleshoot my network speed. Had 150 upgraded to 1gb plan, but I’ve never had speeds reach 100mbps. Thanks.

• 
  RinkRatt 37-25-9 (@Harpe97) reported 49 minutes ago from Edmonton, Alberta

  @SweetGeorgia_77 No issues with my TELUS feed. North central Edmonton

• 
  Candace Elliott (@CandaceElliott) reported 57 minutes ago from Edmonton, Alberta

  @TELUSsupport I have a PVR that freezes, I have spotty wifi and Telus is blaming an old cord that we have coming into our house for slow wifi...? Well then help me! It’s Telus Wi-Fi and Telus TV!

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  shlamazel (@shlamazel1) reported 1 minute ago

  @scoopercooper @alexboutilier @amandacconn Instead of compensating Telus for what they should have known in the first place, it might be wiser to reward Shaw for not going down the Huawei disaster highway. At least switch providers.

• 
  a fine fellow (@afinefellow1) reported 4 minutes ago

  @Kusamapolkadot @ncweaver Them: I have a specific problem with a thing, You: you just don’t know about the thing… Them: Telus how to sole the problem then? You:

• 
  MalcolmJChrystal (@MalcolmChrysta1) reported 4 minutes ago

  dear @TELUS @TELUSsupport I don't have the time to search and see and effectively change my telus service to the better offers that new customers get with you. somebody please help....

• 
  Smile All the time (@SmileAllthetim4) reported 5 minutes ago

  @Hannah_Bananaz @diana_murphy613 greed here ...China friendly John Manley on Baord at Telus (and was on board of NT as Huawei stole its IP)...will be jumping up and down...he suggested RCMP should have let Meng "slip" through CDN Airport ..sinful

• 
  Everyone has something to learn from somebody. (@DeceitinDrugs) reported 5 minutes ago

  @koodo Terrible service..tells you you to go to digital chat and then telephone hangs up and says good bye. What happens when a customer needs assistance from an agent.?? #Telus #crtc

• 
  Courtney Clarke (She/Her) (@CourtNL2) reported 7 minutes ago

  Telus customer service is going to be the death of me

• 
  Nauman Mithani (@NMithani1) reported 9 minutes ago

  @TELUSsupport DM’s sent two days ago. No reply. And we’ve still had to coordinate the different contractors. Today was their second failed attempt. We’re still without internet. No idea what happens next. No responsibility or help from #telus

• 
  Pelicanus (@jaewesty) reported 11 minutes ago

  @SoniaSAslam Like! Yeah! Everyday.. sometimes 2x-3x’s complained to Telus..blocked! But… no effort to help the consumer due to their vulnerabilities and just not interested in trying to solve this menace!

• 
  ALadyTess (@ALadyTess) reported 14 minutes ago

  Is there yet ANOTHER @TELUS outage in #ab ? Service is basically non existent today. Who hit what ?

• 
  Dhruvesh Patel (@dhruvesh2104) reported 17 minutes ago

  It is completely unacceptable where customer is unable to use his rights when needed. Had miserable experience with @RogersBiz and stop making false expectations. Hoping for a considerable attention to this matter from a highly respective company. @RogersHelps #bell #telus