Telus outages and service status in Sturgeon, Alberta

Problems in the last 24 hours in Sturgeon, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sturgeon, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sturgeon, Alberta

The most recent Telus outage reports came from the following cities: Edmonton, Sherwood Park, Sturgeon, St. Albert, and Morinville.

City	Problem Type	Report Time
Edmonton	Wi-fi	4 days ago
Edmonton	Wi-fi	6 days ago
Edmonton	Internet	6 days ago
Sherwood Park	Internet	7 days ago
Sherwood Park	Internet	7 days ago
Sherwood Park	TV	10 days ago

Nearby cities with recent reports

Community Discussion

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Telus Issues Reports Near Sturgeon, Alberta

Latest outage, problems and issue reports in Sturgeon and nearby locations:

• 
  Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰 (@yegventures) reported 5 minutes ago from Edmonton, Alberta

  @JohnZmhr @plbg_s @Bell @TELUS It's strangely an 'essential service' that has been rationed out by providers and streaming services it seems. Imagine if gas was only working 80% of the time or electricity was 60% power.

• 
  Eevee (@JustCallMeEevee) reported 6 minutes ago from Edmonton, Alberta

  @WhiplashHimself I got Telus at my old place because I got 4 months free and I was just moving on my own for the first time. My boyfriend who I now live with also has Telus and had just renewed his contract in 2019 for 2 years. Now it’s gotten so bad we can’t do basic internet things together.

• 
  Eevee (@JustCallMeEevee) reported 6 minutes ago from Edmonton, Alberta

  Telus internet has created so many problems with my streaming schedule 😩 if things continue like this over the next month or two we’re going to need to switch ISP’s. With that being said.... anyone know if anyone is hiring? Mama needs a new job ASAP.

• 
  Young Millennial Chinese Гордон👨🏻🧏🏻‍♂️🦻🏻🗣!! (@CggGordon) reported 12 minutes ago from Edmonton, Alberta

  @mwgbanks @TELUS @TELUSsupport Those are not bad speeds depending on the device. The free wifi I was using where I live was fluctuating really badly from as low as 2-5 Mbps so it was virtually unusable at some points. Have been wanting to get PureFibre for a long time now. Hopes are to get at least 1000 Mbps.

• 
  Vivid Print (@vividprint) reported 12 minutes ago from Edmonton, Alberta

  And honestly @TELUS why does it take six days to repair internet service? It’s not like we’re in the middle of nowhere. Too beholden to your shareholders to have adequate staffing? Poor outsourcing decisions? What’s up?

• 
  Unacceptable Chinese Гордон 👨🏻🧏🏻‍♂️👂🏻🦻🏻 (@CggGordon) reported 12 minutes ago from Edmonton, Alberta

  @TELUSsupport Not happy with you Telus. You are losing my support fast.

• 
  Lyn Sonnenberg 🇨🇦 (@lynsonnenberg) reported 16 minutes ago from Edmonton, Alberta

  @e45mcmanus It’s a good thought. Our Telus issue was resolved by then as it was an afternoon appointment. Gave me time to actually have lunch (novel idea).

• 
  Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰 (@yegventures) reported 16 minutes ago from Edmonton, Alberta

  @TELUSsupport I used to work in Assure. I've done everything on the last 24hrs client-side to fix the connection and eliminated all other conflicting devices. This is a TELUS-end issue. At the rate I'm going, my upload may be finished before my workday ends. I'm not risking it again for t/s.

• 
  ℙ𝕒𝕚𝕘𝕖 𝔼𝕝𝕚𝕤𝕒𝕓𝕖𝕥𝕙 (@Paigeelisabethx) reported 17 minutes ago from Edmonton, Alberta

  @Paul_Figler Yeah I've been with them for 5 years and have no issues I just see telus have better bundles?

• 
  Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰 (@yegventures) reported 19 minutes ago from Edmonton, Alberta

  @etowntechy @dailytechnewssh @TELUSsupport @TELUS @Rogers And I'm an Optik TV customer too! I've even unplugged one STB, and haven't used the other one (PVR STB) in over a week. I pay nearly $200/mo for sub-par service. In Canada, the internet is an essential service. Imagine getting power or natural gas 60% of the time. @CRTCeng @TELUS

• 
  FlocBoutique YEG (@flocboutique) reported 26 minutes ago from Edmonton, Alberta

  LOL @TELUS internet down on #BoxingDay

• 
  mariam (@mariamdena) reported 29 minutes ago from Edmonton, Alberta

  anyone else’s telus phone and Internet not working?

• 
  Ricky Mitchell 🇨🇦 (@mitchell_ricky) reported 41 minutes ago from Edmonton, Alberta

  Anyone elses @TELUS internet down in West Edmonton?

• 
  Justin (@justinberubs) reported 42 minutes ago from Edmonton, Alberta

  @elks @TELUS “This team is terrible but at least this box suite is pretty cool”

• 
  Jigga (@yegnav) reported 45 minutes ago from Edmonton, Alberta

  @TELUSsupport Telus charging me $1,900 for a phone bill. Been trying to get a resolution for months but instead I get warnings to pay. Will anyone correct my bill or do I need to cancel my companies services?

• 
  Stuart Kehrig (@stukehrig) reported 45 minutes ago from Edmonton, Alberta

  ****, ****, **** **** @TELUS Your website sucks, it times out my changing cable package and wants to sell me a wifi booster starter pack when I have one and all I want is an expansion pack.

• 
  CHRISTINA🇧🇧🇨🇦 (@iamcsandiford) reported 49 minutes ago from Edmonton, Alberta

  @TELUS @TELUSsupport why is my wifi cutting in and out? Are you guys having issues with your towers or something??

• 
  Candace Elliott (@CandaceElliott) reported 57 minutes ago from Edmonton, Alberta

  So many dropped cell calls and no service sometimes in the city from @telus…? Does 5G suck right now? #yeg #cellservice #telus

• 
  Megan cleveland (@megskc_) reported 58 minutes ago from St. Albert, Alberta

  @craigjesske @TELUS @TELUSsupport No service myself as well

• 
  Taylor Burns (@tburns34) reported 60 minutes ago from St. Albert, Alberta

  Hey @TELUSBusiness you’re customer service is horrifying. Made the switch to Shaw and will be switching my home internet and personal cell phone as well. You’re a joke @TELUS

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sadiabc (@74Sadiabc) reported 4 minutes ago

  @TELUS took almost 3 phone calls since my Dad passed away in August 2025 to get through to a Telus Customer Service rep who could actually help. You should give Carl a RAISE! The rest of your agents are useless. Train them better

• 
  MrJoeybear1959 (@joseffi30) reported 5 minutes ago

  worst customer service for cable/internet goes to Telus, no English reps only immigrants

• 
  Douche Bag (@DoucheBag168) reported 5 minutes ago

  @raygaurca as much as Id like to believe this... i don't think so. Telus has burned me over and over again the past 5 years... I think Canadian telcos are going down the drain.. its unbelievable how a monopoly can be run so poorly

• 
  Nima Zabihpour (@nimazabihpour21) reported 5 minutes ago

  @Bell it’s 2026, why does your mobility services not support outgoing caller name display? This should be stardand especially for business mobility clients who want the name of their business shown when they call clients. Telus and Rogers has this standard.

• 
  Emmanuel Richie (@emmanuel_r90) reported 7 minutes ago

  @Officialhumbl1 Got someone in the US, UK or Canada that could help you apply for remote jobs like Telus or outlier..? Link up and let's make weekly income together

• 
  Sharon Audley (@whistlersharon) reported 7 minutes ago

  Another solicitation call from @telus despite my number being registered on the Do Not Call registry. I filed a complaint online. It was quick and easy. Take the time and they'll have to stop.

• 
  Lianne Raymond (@Lianne_R) reported 8 minutes ago

  @TSN_Sports Hoping to watch the Miami tennis women's semi-final starting at 5:30 PDT - but my guide on Telus Optik for TSN2 shows a blackout until 6:30 PDT.

• 
  Emmanuel Richie (@emmanuel_r90) reported 9 minutes ago

  @Noxx_boy @amara_is_weird Got someone in the US, UK or Canada that could help you apply for remote jobs like Telus or outlier..? Link up and let's make weekly income together

• 
  itsmeforsure(DB) (@yesitismeagainz) reported 9 minutes ago

  @PhooeysPhosters I love. We are rural and beats telus crap all to hell....

• 
  Canadian Oil 🇮🇱 (@oilcanadian4) reported 10 minutes ago

  @TELUS can go straight to hell. 20 years, an hour on hold, and still nothing. I hate them. Going to @PatriotMobile I would rather pay a bit more then a support @telus who offshores CANADIAN JOBS for PROFIT