Telus outages and service status in Sturgeon, Alberta

Problems in the last 24 hours in Sturgeon, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sturgeon, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sturgeon, Alberta

The most recent Telus outage reports came from the following cities: Edmonton.

City	Problem Type	Report Time
Edmonton	Internet	6 hours ago
Edmonton	Total Blackout	2 days ago
Edmonton	Wi-fi	2 days ago
Edmonton	Internet	5 days ago
Edmonton	Internet	7 days ago
Edmonton	Phone	7 days ago

Nearby cities with recent reports

Community Discussion

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Telus Issues Reports Near Sturgeon, Alberta

Latest outage, problems and issue reports in Sturgeon and nearby locations:

• 
  Yvette Gillam (@YvetteGillam) reported 1 minute ago from Edmonton, Alberta

  @jesssicrap @TELUS I'm just happy I'm not at work. Cause we can't call for help when we got no cell, my last STARS activation, booster was down and had to get someone to drive 20 min for service 😳 good times, not.

• 
  Ben Morley (@Ben_Morley92) reported 2 minutes ago from Edmonton, Alberta

  @momfromearth @davehodge20 @WhitecapsFC You think Telus is any better? They sent my job to India in 2019 and then announced higher stock dividends the next quarter. This problem is systemic.

• 
  East meets West (@KeeperOfSheep) reported 3 minutes ago from Edmonton, Alberta

  @TELUS after three agents the best I got was, "wait for an email" with your imposed May deadline for #PikTV service I'd certainly like to have the required upgraded boxes ASAP . Customer experience on the decline ..

• 
  Tony Hornung (@cdnantman) reported 8 minutes ago from Edmonton, Alberta

  $1000 @TELUS bill this month. 5X the previous month’s bill. All “airtime overage” charges. No warning, no courtesy call. Thanks for the “support”. Taking suggestions for a new service provider.

• 
  Justin (@justinberubs) reported 9 minutes ago from Edmonton, Alberta

  @elks @TELUS “This team is terrible but at least this box suite is pretty cool”

• 
  rmthespian (@rmthespian) reported 9 minutes ago from St. Albert, Alberta

  @maxfawcett @TD_Canada I felt bad for the Telus rep as I’m sure he and so many others were being overwhelmed. First thing he did was apologize profusely for the wait. I just wish they had the call back system instead of waiting that long.

• 
  Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰 (@yegventures) reported 12 minutes ago from Edmonton, Alberta

  @TELUSsupport I used to work in Assure. I've done everything on the last 24hrs client-side to fix the connection and eliminated all other conflicting devices. This is a TELUS-end issue. At the rate I'm going, my upload may be finished before my workday ends. I'm not risking it again for t/s.

• 
  FlocBoutique YEG (@flocboutique) reported 12 minutes ago from Edmonton, Alberta

  LOL @TELUS internet down on #BoxingDay

• 
  flyhighmiledude (@flymilehighdude) reported 14 minutes ago from Edmonton, Alberta

  @TELUSsupport @TELUS Seriously, if all the gouging is not enough, now it's Credit card fees. If you are going to behave like #nofrills, then your price needs to come down. You can't be both!

• 
  Joshua Marshall (@JMarshyBosco93) reported 19 minutes ago from Edmonton, Alberta

  @PierreVLeBrun I got Telus cable in Alberta & it’s not on any of the NHL Centre Ice channels. Bad look for the @NHL so far.

• 
  Eevee (@JustCallMeEevee) reported 19 minutes ago from Edmonton, Alberta

  Telus internet has created so many problems with my streaming schedule 😩 if things continue like this over the next month or two we’re going to need to switch ISP’s. With that being said.... anyone know if anyone is hiring? Mama needs a new job ASAP.

• 
  Reluctant Writer (@Kalebfenoir) reported 27 minutes ago from Edmonton, Alberta

  Seems my internet is down. Out of nowhere. Thought it was my wireless, but checked my phone and it's no longer connected either. Using LTE right now. Hope it comes back by morning. I haven't seen any other real reports of a Telus system crash yet.

• 
  Ross Flats Vintage Apparel (@RossFlats) reported 40 minutes ago from Edmonton, Alberta

  @EdmFootballTeam @TELUS “It’s all how you look at it, we’re either short 5 yards for a 1st down or we only need 5 yards to keep the chains moving”

• 
  Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰 (@yegventures) reported 41 minutes ago from Edmonton, Alberta

  @etowntechy @dailytechnewssh @TELUSsupport @TELUS @Rogers And I'm an Optik TV customer too! I've even unplugged one STB, and haven't used the other one (PVR STB) in over a week. I pay nearly $200/mo for sub-par service. In Canada, the internet is an essential service. Imagine getting power or natural gas 60% of the time. @CRTCeng @TELUS

• 
  Monika Social (@MonikaSocialYeg) reported 49 minutes ago from Edmonton, Alberta

  Anyone else’s Telus Pik Tv not working?

• 
  Yvette Gillam (@YvetteGillam) reported 51 minutes ago from Edmonton, Alberta

  @I_Am_The_Storm_ @TELUS Ever time @TELUS goes down at work, I poop a little and pray no one does anything dumb.

• 
  𝕓𝕚𝕘_𝕗𝕒𝕟𝟚𝟘𝟙𝟡 (Non-Parody account) (@big_fan2019) reported 55 minutes ago from Edmonton, Alberta

  @TELUSsupport trying to rotate and video on the Telus OPTIK app sucks it doesn’t work why

• 
  Eevee (@JustCallMeEevee) reported 55 minutes ago from Edmonton, Alberta

  @WhiplashHimself @TELUS @jeffstire5 Being locked in a stupid contract and not being able to afford any of Shaws currently listed internet plans :( if we could afford to switch we would.

• 
  S Gee (@GahertySandra) reported 55 minutes ago from Edmonton, Alberta

  Getting to 2 days without Internet. Work tomorrow with several critical meetings. @TELUS is doing nothing to address and we’re getting antsy. Everyone we talk to makes promises they then don’t deliver on (when we finally get through). Internet is an essential service.

• 
  Face Ginch (Jö) (@joeywants) reported 56 minutes ago from Edmonton, Alberta

  @ReWorksYYC @TELUS Yes. I’m having issues suddenly too. I reset my modem and it’s still happening. I’m v frustrated.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  B Bic (@BigBiche) reported 59 seconds ago

  @TELUSsupport Hey Telus, 2 and a half hours trying to deal with you guys today and eventually a message that “ Sorry, but the corporate section is closed for the day”. You guys suck *****. **** you

• 
  GQTREBOR (@gqtrebor) reported 2 minutes ago

  @RogersHelps your phone system sucks #feedback ******* just hangs up on me time to switch to Telus

• 
  Pamela Jill Garrison (@PamelaG63253553) reported 2 minutes ago

  I hate cell phones. I noticed it 15 yrs ago. Cancelled it 6 yrs ago. Flip phone, no data. Best choice ever. Telus asked if I could be ok without, my reply, that is the problem, we don't need them. I only hope for massive cancellations. They will listen then, no more control.

• 
  RouziM (@rouzi_mrouz) reported 5 minutes ago

  @tsxman This will be show me story. Can CEO with deep banking experience monetize Telus Health ? Can they sell their real estate to pay down debt? Can they sell their copper ? There will be little catalyst on the revenue side so they need to become a lot more efficient.

• 
  suke (@sukekhosa) reported 5 minutes ago

  @mikey_rakkar @TELUS Terrible, getting calls from agents in India who don’t even speak proper English.

• 
  Sh🎯t🌛is🌴urber (@amatoudi) reported 6 minutes ago

  I just walked into a Telus shop looking for a prepaid SIM card for my stay in Quebec. 35$ for 50 Gig... Good deal I thought... + 20 for the SIM card...mmm ok. + 35 if they put in for me (in case there are configuration problems) We're up to 90$. WTF Corporate greed I say. Bye 👋

• 
  Philip Elder (@MPECSInc) reported 6 minutes ago

  Yes. I watched a client, who became a friend and then helped us start our business in 2003, get decimated by TELUS when they started cutting off the residuals to privately owned stores. They finally just gave up because the "new" make the sale structure with no residuals was insane. I'm sorry to say it, but I _KNEW_ that's where the BPOS then O365 then M365 then Azure residual/remuneration structures would go. All of those big signing bonuses in the beginning are gone now. Large hosting houses were decimated selling M365 a shell of their former selves good people out the door. Why? The answer is obvious, and known by us, but for over libations. ;-) This particular Cloud First IT Company is doing what any company like it needs to do to survive: SELL SELL SELL! Most Cloud First customers, not clients, have no interest in the managed support fees. They'll happily open a ticket and strangle the neck of the Cloud First IT Company when M365, AWS, G00g Cloud, or other goes offline. What an ugly position to be in. :-( Thanks, but no thanks.

• 
  bijboutique (@bijboutique1) reported 7 minutes ago

  @TELUSsupport @TELUS your tech support is GARBAGE! Refusal to fix my service. Trying to FORCE ME to buy fiber optic. **** OFF I AM NOT BUYING FIBER OPTIC. COME FIX MY LAWN FIRST!

• 
  Gareth Jones (@GarethJonesCA) reported 15 minutes ago

  @TELUS What did your technicians do in New Westminster? I have no Internet or phone after they left my neighbor next door. I depend on your services for work. Urgently asking for service to be back up and running

• 
  CEO | Creator Protocol Group & Protocole Créateul (@it_dingdong) reported 19 minutes ago

  If @TELUS refuses to freeze the metadata, IP logs, and routing architecture for this extortion trunk pending law enforcement disclosure, they aren't just negligent—they are providing material support to a trafficking ring. The Creator Protocol Group is watching. The public ledger is updating. Shut the node down. #endhumantrafficking