Telus outages and service status in Sturgeon, Alberta
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- Telus generated 2 outage signals in the last 24 hours around Sturgeon, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Aug 10, 9:07 AM EDT.
- Internet (69%)
- Wi-fi (15%)
- Total Blackout (8%)
- Phone (8%)
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Sturgeon, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sturgeon, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 10: Problems at Telus
Telus is having issues since 09:00 AM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sturgeon, Alberta
The most recent Telus outage reports came from the following cities: Edmonton.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton
|
Internet | 3 hours ago |
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Edmonton
|
Internet | 16 hours ago |
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Edmonton
|
Internet | 3 days ago |
|
Edmonton
|
Wi-fi | 7 days ago |
|
Edmonton
|
Internet | 13 days ago |
|
Edmonton
|
Internet | 14 days ago |
Nearby cities with recent reports
4 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports Near Sturgeon, Alberta
Latest outage, problems and issue reports in Sturgeon and nearby locations:
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ChazNYEG (@ChazNyeg) reported from Edmonton, Alberta@ShawInfo you're the WORST COMPANY EVER! no wonder you trail @TELUS and always will!!! Switching internet services in the morning (not before because guess what?!?, your servers are down).
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Erin Danforth (@eenied) reported from Edmonton, Alberta@BilskiSuzanne I still have one because every time I try to cancel it Telus lowers my rate and offers me discounts on my cable/internet. Pretty soon they will be paying me to have a landline. (I’m 48)
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Taylor Burns (@tburns34) reported from St. Albert, AlbertaHey @TELUSBusiness you’re customer service is horrifying. Made the switch to Shaw and will be switching my home internet and personal cell phone as well. You’re a joke @TELUS
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Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰 (@yegventures) reported from Edmonton, Alberta@TELUSsupport I used to work in Assure. I've done everything on the last 24hrs client-side to fix the connection and eliminated all other conflicting devices. This is a TELUS-end issue. At the rate I'm going, my upload may be finished before my workday ends. I'm not risking it again for t/s.
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***** (@WillyGrant) reported from Edmonton, AlbertaI’m paying for a service from @Shawhelp that I’m not receiving. I call. You are unable to fix. I ask for a credit for the 36 days of non-service and I’m offered 14 days. Why would you continue to charge me for a service I’m not receiving? @TELUS I’d like to switch.
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Katy Mackay (@KatyMackay) reported from Edmonton, Albertahey @TELUSsupport, I’ve talked to two Telus tech support people already today. No access to Twitter, app or browser, while on wifi. Fine on data. The tech guys reset it and I get access for a minute, and then it goes out again. I see BC also had this issue.
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Chris (@patsnation0917) reported from Edmonton, AlbertaHey @TELUS your services are ****. Why the hell am I paying for a glitching and freezing tv service. It 2021. Get your **** together.
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NadineBaileyUnifor (@NadineYeg) reported from Edmonton, Alberta@TELUS @TELUSsupport you changed emails and I still can’t access. 2 days on the phone and still not help. #horrible #worstserviceever
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Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰 (@yegventures) reported from Edmonton, Alberta@etowntechy @dailytechnewssh @TELUSsupport @TELUS @Rogers And I'm an Optik TV customer too! I've even unplugged one STB, and haven't used the other one (PVR STB) in over a week. I pay nearly $200/mo for sub-par service. In Canada, the internet is an essential service. Imagine getting power or natural gas 60% of the time. @CRTCeng @TELUS
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East meets West (@KeeperOfSheep) reported from Edmonton, Alberta@TELUS how many clients are your online customer service chat agents expected to juggle at the same time. 20 minutes to confirm one detail, and a call from same agent asking for a different client confirms they juggle clients instead of resolving issues and moving on..
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Syd Perkins (@sydthesquider) reported from Edmonton, AlbertaUnable to log into Telus TV + on my iPad. No problem with other devices. Anyone know why? @TELUSsupport
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Chris Holmes (@chrisholmes13) reported from Edmonton, Alberta@TELUSsupport hey Telus! Merry Christmas. Just wondering if I can get a technician out to troubleshoot my network speed. Had 150 upgraded to 1gb plan, but I’ve never had speeds reach 100mbps. Thanks.
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East meets West (@KeeperOfSheep) reported from Edmonton, AlbertaI stand corrected .. neither your digital or on phone clients seem educated about Telus ending support for current PikTV boxes... poor product knowledge all around ?
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Chris (@patsnation0917) reported from Edmonton, AlbertaHas anyone elses @TELUS service been ****** lately? Mine's been glitchy and lags everytime I use the guide. I've reset everything by unplugging and plugging in again. Had service guys out here 3 times in the last 4 months. Is @shaw any better?
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Young Millennial Chinese Гордон👨🏻🧏🏻♂️🦻🏻🗣!! (@CggGordon) reported from Edmonton, Alberta@mwgbanks @TELUS @TELUSsupport Those are not bad speeds depending on the device. The free wifi I was using where I live was fluctuating really badly from as low as 2-5 Mbps so it was virtually unusable at some points. Have been wanting to get PureFibre for a long time now. Hopes are to get at least 1000 Mbps.
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Cam. Aka Bawse 🇺🇦 (@DatBawse) reported from Edmonton, Alberta@SCUBADubois @TELUS Good to hear. I went to war with loyalties and retentions before just saying "ok cancel my service as of Sept 30" as I was signing up for new service under my parents name.
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Vivid Print (@vividprint) reported from Edmonton, AlbertaAnd honestly @TELUS why does it take six days to repair internet service? It’s not like we’re in the middle of nowhere. Too beholden to your shareholders to have adequate staffing? Poor outsourcing decisions? What’s up?
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Steve P (@starchoice) reported from Edmonton, Alberta@TELUSsupport Customer enters into a 2 year agreement at a set cost, not supposed to increase. @TELUS pulls channel from a subscribed theme pack. #TELUS charges $5 to add the missing channel. TELUS pulls a fast one to extract money from customer. @GameShowNetwork
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Chris LaBossiere 🚠 (@ChrisLaBossiere) reported from Edmonton, Alberta@ryzshrn @Shawhelp @TELUS Ug!!! It’s just so maddening. $150 a month for SHITTY tv service.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Dean Skoreyko (@bcbluecon) reportedIt turns out the two days before the Summerland fire, the Penticton city council demanded Rogers and Telus to update the horrible cell phone coverage. Neither the Eby or Carney govts even bothered to respond. Now there’s 12,000 Summerland residents in Penticton trying to get information on the fire and power outage and evacuation. There’s a massive bottleneck now and getting service is intermittent, at best. Where are the temporary cell towers? Total govt incompetence and mismanagement of the entire situation.
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Katie Rago (@Bossmanrago) reported@TELUSsupport between July 28 and today Aug 5 l have spoke to at least 8-9 Telus agents to resolve a problem . I've had agents diarize to call me back as follow up ... nothing. Any other business working like this would be bankrupt. Telus is the worst provider choice !!!
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Scott Patterson (@skibumbc) reportedDefund Rogers! Rogers cancelled the only sports radio station in Vancouver. Why do they get to keep their name on the arena? Defund Rogers. If they don’t want to support Canuck fans with news, move along. Hello Telus?
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Rhonda Shimes ✨ (@Simyfy) reportedBell is honestly terrible. I switched from TELUS after 10 years and the service from Bell makes me regret switching. They charged a payment from my acct without authorization
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Tori J 🇨🇦🇺🇦 (@MoonlightKn) reported@MCSnetAB Glad to know your office closes at 2200hrs! My net has been down sinve 2130! You guys want to fix this or do I think about going back to Telus??
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Sue Romanchuk (@Skr5Sue) reported@Penkauskas87735 My home wifi disconnects whenever I interact too much on X or TikTok, but I haven’t had any issues with mobile data - all Telus - scary
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Lance Wunsch (@lance_wunsch) reportedIs anyone else tired of the big 2 mobile and home ‘phone internet providers’? Here we have Telus and Bell, Rogers doesn’t have good mobile coverage. No decent customer service. They have sent it out of the country so they can pay people extremely low wages compared to Canada. Always trying to gouge the customer. It is past time the government allows more competition. Of course this will never happen, I’m would guess it would be due to excellent corporate lobbyists. I am so tired of have a captured government and bureaucracy.
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Rick Horn🇨🇦 (@RickHorn72) reported@Pagmenzies @CANMNT_Official @onesoccer Do you pay for the app on top of everything? I already pay Telus to watch on TV. I shouldn't have to pay to watch online as well. I appreciate the help. I hope to see the rest of the Canadian games.
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NonA Vtuber 🩵👓🎀 (@nonanewgame) reportedOK TELUS SECURITY WTF????? I'D LIKE TO GET THIS OVERWITH SO I CAN STREAM AND THEN PLAY D&D WITHOUT INTERRUPTIONS
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MocomGaming (@MocomGaming) reported@TELUS @TELUSsupport you stupid mother fukers!