Telus

Telus Outage Report in Sturgeon, Alberta

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Sturgeon, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sturgeon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Sturgeon, Alberta 03/02/2026 12:55

March 02: Problems at Telus

Telus is having issues since 12:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near Sturgeon, Alberta

The most recent Telus outage reports came from the following cities: Edmonton, Morinville and St. Albert.

Loading map, please wait...
City Problem Type Report Time
CanadaEdmonton Total Blackout
CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaMorinville Phone
CanadaEdmonton Phone
CanadaEdmonton Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Sturgeon, Alberta

Latest outage, problems and issue reports in Sturgeon and nearby locations:

  • ChrisLaBossiere Chris LaBossiere 🚠 (@ChrisLaBossiere) reported from Edmonton, Alberta

    I am going to cancel my @Shawhelp cable service as a Christmas present to myself. 3 months of half of my channels not working, at full price, was being tolerated. Die Hard on Christmas Eve not working, unacceptable. @TELUS you’ll be up.... get ready. 🎄

  • MonikaSocialYeg Monika Social (@MonikaSocialYeg) reported from Edmonton, Alberta

    Anyone else having Telus internet issues lately in Windermere?

  • JustCallMeEevee Eevee (@JustCallMeEevee) reported from Edmonton, Alberta

    @WhiplashHimself I got Telus at my old place because I got 4 months free and I was just moving on my own for the first time. My boyfriend who I now live with also has Telus and had just renewed his contract in 2019 for 2 years. Now it’s gotten so bad we can’t do basic internet things together.

  • JustCallMeEevee Eevee (@JustCallMeEevee) reported from Edmonton, Alberta

    @WhiplashHimself @TELUS @jeffstire5 Being locked in a stupid contract and not being able to afford any of Shaws currently listed internet plans :( if we could afford to switch we would.

  • RoxamosOfficial Roxamos (@RoxamosOfficial) reported from Edmonton, Alberta

    @TELUS your south Edmonton common store just refused service to my mother-in-law. She has a medical reason to not wear a mask. You are not allowed to ask her her reason under Canadian privacy laws and are not allowed to refuse service under discrimination laws. Fire them all.

  • Harpe97 RinkRatt 37-25-9 (@Harpe97) reported from Edmonton, Alberta

    @SweetGeorgia_77 No issues with my TELUS feed. North central Edmonton

  • ChazNyeg ChazNYEG (@ChazNyeg) reported from Edmonton, Alberta

    @ShawInfo you're the WORST COMPANY EVER! no wonder you trail @TELUS and always will!!! Switching internet services in the morning (not before because guess what?!?, your servers are down).

  • eenied Erin Danforth (@eenied) reported from Edmonton, Alberta

    @BilskiSuzanne I still have one because every time I try to cancel it Telus lowers my rate and offers me discounts on my cable/internet. Pretty soon they will be paying me to have a landline. (I’m 48)

  • iamcsandiford CHRISTINA🇧🇧🇨🇦 (@iamcsandiford) reported from Edmonton, Alberta

    @TELUS @TELUSsupport why is my wifi cutting in and out? Are you guys having issues with your towers or something??

  • megskc_ Megan cleveland (@megskc_) reported from St. Albert, Alberta

    Anyone else with Telus have no service right now

  • megskc_ Megan cleveland (@megskc_) reported from St. Albert, Alberta

    @craigjesske @TELUS @TELUSsupport No service myself as well

  • rmthespian rmthespian (@rmthespian) reported from St. Albert, Alberta

    @maxfawcett @TD_Canada I felt bad for the Telus rep as I’m sure he and so many others were being overwhelmed. First thing he did was apologize profusely for the wait. I just wish they had the call back system instead of waiting that long.

  • chrisholmes13 Chris Holmes (@chrisholmes13) reported from Edmonton, Alberta

    @TELUSsupport hey Telus! Merry Christmas. Just wondering if I can get a technician out to troubleshoot my network speed. Had 150 upgraded to 1gb plan, but I’ve never had speeds reach 100mbps. Thanks.

  • biggbusdriver Dwayne Nemlander (@biggbusdriver) reported from Edmonton, Alberta

    @m_belenky @TELUS There’s a outage in western Canada

  • starchoice Steve P (@starchoice) reported from Edmonton, Alberta

    @TELUSsupport Why doesn’t #TELUS provide any support for its e-mail migration? Tech support has provided no follow-up support. Numerous follow-up e-mails to CarlMichaelO.TELUSFIbreSupport just get ignored.

  • joeywants Face Ginch (Jö) (@joeywants) reported from Edmonton, Alberta

    @ReWorksYYC @TELUS Yes. I’m having issues suddenly too. I reset my modem and it’s still happening. I’m v frustrated.

  • JustCallMeEevee Eevee (@JustCallMeEevee) reported from Edmonton, Alberta

    Telus internet has created so many problems with my streaming schedule 😩 if things continue like this over the next month or two we’re going to need to switch ISP’s. With that being said.... anyone know if anyone is hiring? Mama needs a new job ASAP.

  • starchoice Steve P (@starchoice) reported from Edmonton, Alberta

    @TELUSsupport Customer enters into a 2 year agreement at a set cost, not supposed to increase. @TELUS pulls channel from a subscribed theme pack. #TELUS charges $5 to add the missing channel. TELUS pulls a fast one to extract money from customer. @GameShowNetwork

  • Harpe97 RinkRatt 37-25-9 (@Harpe97) reported from Edmonton, Alberta

    @McOilers @shaw @TSN_Sports Shaw I’m assuming. I have TELUS and no issues

  • ChrisLaBossiere Chris LaBossiere 🚠 (@ChrisLaBossiere) reported from Edmonton, Alberta

    @ryzshrn @Shawhelp @TELUS Ug!!! It’s just so maddening. $150 a month for SHITTY tv service.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • EmberExplores Ember - Black lives ✨still✨ matter (@EmberExplores) reported

    @as_per_danielle (Side note: Avoid Telus at all costs - they actually are terrible, and proud of it, per my training. And, yes, I did yell at them lol)

  • taylormadegirls Charles R Taylor (@taylormadegirls) reported from Strathcona County, Alberta

    @telus he was able to verify that he could not get authorization to help because her phone is disconnected.

  • bauthorfowler Father Enoch (@bauthorfowler) reported

    Hey @Telus, INSTEAD of asking me to round up my bill, which is already quite high, to help with #mentalIllnes or whatever your alleged #philantropy is, HOW ABOUT YOU #PAYYOURTAXES? How about THAT?

  • DivorceDiariesX Divorced Dad (@DivorceDiariesX) reported

    OMG Telus client service! Your chat service is terrible. I've been waiting for 45 minutes, it gets down to me being next in line then it goes back up to 8 or 6 clients ahead of me. Done this three times now. Very frustrating."

  • Rj_InCan_AB 🐾me, maple(poohPooh) and me paw RJ (@Rj_InCan_AB) reported

    I really like TCM underground…usually later night on ch 462 telus provider….it’s older movies sometimes B movies from 50-60-70-80s u where told not to watch or got a bad review …fun

  • fiftypingdom 2AM dom (@fiftypingdom) reported

    @cqrson @ZookezFN Telus is just superior bro, creep lives in the interior and same with mechton and they both have 30-35ping and first try my wall 70% of the time and I’m on a tweaked network card

  • christinamakar Christina Makar (@christinamakar) reported

    @TELUSsupport @TELUS been on hold and I’m like for online help for over 3hrs. Need help and not getting anything from your services

  • stea1thbear John Khtaria (@stea1thbear) reported

    @TELUSsupport Been trying to get internet with @telus for almost a month and team to connect my fiber line was supposed to show up today but never did. Do I need to go to @Shawhelp

  • indigophantasm Elliephantasm (@indigophantasm) reported

    @cityofcalgary One of your garbage trucks snapped a wire in my back alley, causing me to lose internet. Good job guys. Utter waste of my time having to arrange Telus to come out twice plus I had to deal with all the logistics of tech support. I hope Telus charges you dbl.

  • libertybk 🇨🇦Liberty-bk (Bonnie) (@libertybk) reported

    @TELUS My XR was terrible. My pro max 13 is horrible - why would I want a 14 - getting tired of these damn things.