Telus outages and service status in Sturgeon, Alberta

No problems detected

If you are having issues, please submit a report below.

Telus generated 1 outage signal in the last 24 hours around Sturgeon, including 1 direct report.
The most common problems reported in this area mention Internet, TV, and Wi-fi.
The most recent signal from this area was received Apr 27, 7:43 PM EDT.

Internet (43%)
TV (22%)
Wi-fi (13%)
Phone (13%)
E-mail (9%)

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Sturgeon, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sturgeon, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Sturgeon	Baseline
Apr 27, 11:00 AM EDT	0	0	0
Apr 27, 11:20 AM EDT	0	0	0
Apr 27, 11:40 AM EDT	0	0	0
Apr 27, 12:00 PM EDT	0	0	0
Apr 27, 12:20 PM EDT	0	0	0
Apr 27, 12:40 PM EDT	0	0	0
Apr 27, 1:00 PM EDT	0	0	0
Apr 27, 1:20 PM EDT	0	0	0
Apr 27, 1:40 PM EDT	0	0	0
Apr 27, 2:00 PM EDT	0	0	0
Apr 27, 2:20 PM EDT	0	0	0
Apr 27, 2:40 PM EDT	0	0	0
Apr 27, 3:00 PM EDT	0	0	0
Apr 27, 3:20 PM EDT	0	0	0
Apr 27, 3:40 PM EDT	0	0	0
Apr 27, 4:00 PM EDT	0	0	0
Apr 27, 4:20 PM EDT	0	0	0
Apr 27, 4:40 PM EDT	0	0	0
Apr 27, 5:00 PM EDT	0	0	0
Apr 27, 5:20 PM EDT	0	0	0
Apr 27, 5:40 PM EDT	0	0	0
Apr 27, 6:00 PM EDT	0	0	0
Apr 27, 6:20 PM EDT	0	0	0
Apr 27, 6:40 PM EDT	0	0	0
Apr 27, 7:00 PM EDT	0	0	0
Apr 27, 7:20 PM EDT	0	0	0
Apr 27, 7:40 PM EDT	0	0	0
Apr 27, 8:00 PM EDT	0	0	0
Apr 27, 8:20 PM EDT	0	0	0
Apr 27, 8:40 PM EDT	0	0	0
Apr 27, 9:00 PM EDT	0	0	0
Apr 27, 9:20 PM EDT	0	0	0
Apr 27, 9:40 PM EDT	0	0	0
Apr 27, 10:00 PM EDT	0	0	0
Apr 27, 10:20 PM EDT	0	0	0
Apr 27, 10:40 PM EDT	0	0	0
Apr 27, 11:00 PM EDT	0	0	0
Apr 27, 11:20 PM EDT	0	0	0
Apr 27, 11:40 PM EDT	0	0	0
Apr 28, 12:00 AM EDT	0	0	0
Apr 28, 12:20 AM EDT	0	0	0
Apr 28, 12:40 AM EDT	0	0	0
Apr 28, 1:00 AM EDT	0	0	0
Apr 28, 1:20 AM EDT	0	0	0
Apr 28, 1:40 AM EDT	0	0	0
Apr 28, 2:00 AM EDT	0	0	0
Apr 28, 2:20 AM EDT	0	0	0
Apr 28, 2:40 AM EDT	0	0	0
Apr 28, 3:00 AM EDT	0	0	0
Apr 28, 3:20 AM EDT	0	0	0
Apr 28, 3:40 AM EDT	0	0	0
Apr 28, 4:00 AM EDT	0	0	0
Apr 28, 4:20 AM EDT	0	0	0
Apr 28, 4:40 AM EDT	0	0	0
Apr 28, 5:00 AM EDT	0	0	0
Apr 28, 5:20 AM EDT	0	0	0
Apr 28, 5:40 AM EDT	0	0	0
Apr 28, 6:00 AM EDT	0	0	0
Apr 28, 6:20 AM EDT	0	0	0
Apr 28, 6:40 AM EDT	0	0	0
Apr 28, 7:00 AM EDT	0	0	0
Apr 28, 7:20 AM EDT	0	0	0
Apr 28, 7:40 AM EDT	0	0	0
Apr 28, 8:00 AM EDT	0	0	0
Apr 28, 8:20 AM EDT	0	0	0
Apr 28, 8:40 AM EDT	0	0	0
Apr 28, 9:00 AM EDT	0	0	0
Apr 28, 9:20 AM EDT	0	0	0
Apr 28, 9:40 AM EDT	0	0	0
Apr 28, 10:00 AM EDT	0	0	0
Apr 28, 10:20 AM EDT	0	0	0
Apr 28, 10:40 AM EDT	0	0	0
Apr 28, 11:00 AM EDT	0	0	0

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Sturgeon, Alberta

The most recent Telus outage reports came from the following cities: Edmonton, St. Albert, Sherwood Park, and Sturgeon.

City	Problem Type	Report Time
Edmonton	Phone	16 hours ago
Edmonton	Internet	3 days ago
Edmonton	TV	3 days ago
St. Albert	TV	4 days ago
Edmonton	Internet	5 days ago
Edmonton	Internet	7 days ago

Nearby cities with recent reports

Edmonton

6 recent signals

16 hours ago

St. Albert

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Sturgeon, Alberta

Latest outage, problems and issue reports in Sturgeon and nearby locations:

Art New (@ArtieCubed) reported 3 minutes ago from Edmonton, Alberta
@TELUS great customer service, yeah right. Absolutely brutal! Told everything was fine with transferring internet and Optik TV last week. When it wasn’t someone supposed to call on Monday and finish job. Didn’t happen. Called twice and on hold for over an hour. Shaw here I come.
Dwayne Nemlander (@biggbusdriver) reported 6 minutes ago from Edmonton, Alberta
@m_belenky @TELUS There’s a outage in western Canada
RinkRatt 37-25-9 (@Harpe97) reported 8 minutes ago from Edmonton, Alberta
@SweetGeorgia_77 No issues with my TELUS feed. North central Edmonton
East meets West (@KeeperOfSheep) reported 9 minutes ago from Edmonton, Alberta
@TELUS your dealers in SW Edmonton are giving you a bad reputation with repeated attempts to solicit door to door, even after saying no and advising to leave the property. Stop supporting these sales tactics and leave people alone in their homes.
CHRISTINA🇧🇧🇨🇦 (@iamcsandiford) reported 12 minutes ago from Edmonton, Alberta
@TELUS @TELUSsupport why is my wifi cutting in and out? Are you guys having issues with your towers or something??
RinkRatt 37-25-9 (@Harpe97) reported 19 minutes ago from Edmonton, Alberta
@McOilers @shaw @TSN_Sports Shaw I’m assuming. I have TELUS and no issues
Candace Elliott (@CandaceElliott) reported 20 minutes ago from Edmonton, Alberta
@TELUSsupport I have a PVR that freezes, I have spotty wifi and Telus is blaming an old cord that we have coming into our house for slow wifi...? Well then help me! It’s Telus Wi-Fi and Telus TV!
Lolo Avalon (@lolo_avalon) reported 23 minutes ago from Edmonton, Alberta
@hayu yet AGAIN, the Hayu iPhone app, the Apple TV app, Telus app & the streaming method - NOTHING WORKS. I spend more time fighting with your system than I do watching shows. I'm not paying for this anymore!!!! Worst quality of any streaming service period.
Lawnmower Hospital (@lawnmowerhosp) reported 23 minutes ago from Edmonton, Alberta
Don't know what going on today. Having major @TELUS issues with our phone. Extremely sorry. #Droppingcalls
Chris Dingman (@dingdish) reported 24 minutes ago from Edmonton, Alberta
@TELUS your cable and wifi sucks!! And yes I’ve tried unplugging the modem and cable box 🙄🙄🙄🙄🤬🤬
💭++ : {𓂀 } Greeπ 𓀆 Ξyz 𓉢 חי (@Robertial) reported 25 minutes ago from Edmonton, Alberta
Tread carefully, @TELUS . You’re entering a Lose-Lose situation. #100DaysOfPython “The best way to treat obstacles is to use them as stepping-stones. Laugh at them, tread on them, and let them lead you to something better.” —Enid Blyton
🎂 🚧 Jeff Nachtigall (@dirklancer) reported 26 minutes ago from Edmonton, Alberta
@Ell_Chris I emailed picture of the "Telus Field" parking sign, and the "ReMax Field" sign at the entrance, and said I wasn't aware of any event at (or the existence of) "Telus Field". I was then told the issue was resolved.
Levi Flaman (@LeviFlaman) reported 27 minutes ago from Edmonton, Alberta
@reubhoney @andrew_leach There was one in the Telus Building that was refilled recently for the first time in weeks. Before the layoffs of cleaning staff and the outsourcing to BeeClean, this was never a problem that I recall encountering.
Bigfella4900 (@bigfella4900) reported 30 minutes ago from Edmonton, Alberta
@AlleyDalley Alley....just switch to TELUS and dont worry about things....I can help you....DM me if you want to switch
Sandra McLaren Boos (@SandraBoos) reported 40 minutes ago from Edmonton, Alberta
@TELUS @TELUSsupport @teluslabtest I just spent 2 hours troubleshooting with a rep in regards to not receiving incoming calls on my cell phone for 2 weeks from Mar 30 to April 10 as per bill. They would NOT help me with compensation after problem fixed and regained service.
NadineBaileyUnifor (@NadineYeg) reported 47 minutes ago from Edmonton, Alberta
@TELUS @TELUSsupport you changed emails and I still can’t access. 2 days on the phone and still not help. #horrible #worstserviceever
Ricky Mitchell 🇨🇦 (@mitchell_ricky) reported 49 minutes ago from Edmonton, Alberta
Anyone elses @TELUS internet down in West Edmonton?
Chris LaBossiere 🚠 (@ChrisLaBossiere) reported 53 minutes ago from Edmonton, Alberta
I am going to cancel my @Shawhelp cable service as a Christmas present to myself. 3 months of half of my channels not working, at full price, was being tolerated. Die Hard on Christmas Eve not working, unacceptable. @TELUS you’ll be up.... get ready. 🎄
Steve P (@starchoice) reported 54 minutes ago from Edmonton, Alberta
@TELUSsupport Why doesn’t #TELUS provide any support for its e-mail migration? Tech support has provided no follow-up support. Numerous follow-up e-mails to CarlMichaelO.TELUSFIbreSupport just get ignored.
Can someone help me open this jar? (@irobox_Cap) reported 56 minutes ago from Edmonton, Alberta
@TELUS wtf I was supposed to get a TV with my home severices and now I'm not. Come pick up your cable boxes

Telus Issues Reports

Latest outage, problems and issue reports in social media:

Tractor Driver (@TrctrDrvngChamp) reported 10 minutes ago
@universitelaval Quebec City will never have an @nfl team, especially at Telus! #nfl
BJS (@SikmaBj) reported 11 minutes ago
@ProvoGal01 @TELUS @TELUSsupport The majority of Telus customer service workers are based in the Philippines and India.
Genius White (@ThomasLK007) reported 12 minutes ago
Hey @TELUS ********* please tell paying Camadian customers on your network why there is a new ******* phone scam every week and where are these Indian cockroaches getting our phone numbers? I can only get rid of the rats when I tell them I'm gonna eat them alive.
John Wright (@1engine) reported 17 minutes ago
@ProvoGal01 @TELUS @TELUSsupport Not like it is a national security issue. That isn't important in Canada.
Artur Kusi🅰️k (@ArturKusiaktbk) reported 17 minutes ago
@CatSE___ApeX___ I see this as ASTS signed Firstnet, then Frontline, Canada with Telus and Bell PSBN network. Finally Mexico with Red Compartida. Mexico 500,000 connections Canada 300,000? US 8 million Firstnet with 3 million in Frontline About 12 million * 20/2 = 120million a month for ASTS
Lloyd Carr (@Fastcarr) reported 20 minutes ago
There must be a way to sue @telus for the piss poor stream vs advertised. What a ******* joke.
shut ******** up (@sofkngoodlois) reported 20 minutes ago
@ProvoGal01 @TELUS @TELUSsupport shut ******** up
🇺🇸 WE THE PEOPLE 🇨🇦 (@surfa15615) reported 23 minutes ago
@ProvoGal01 @TELUS @TELUSsupport Rogers Telus Bell etc hire them Because they R cheap and good at scamming 🤷 1 canadian scammed = more money for the crooked corporations, if you need a service go to any mall look for your provider & let them call for what you need this way companies will stop hiring scammers 🤷
Westview Legend 🇨🇦 (@flyin_oryan) reported 24 minutes ago
@JackieBee_16 @Sportsnet I have found this happens to me every Oilers game.....I get texts from others about a minute before something happens. I never should have gone with @telus I will be switching as soon as I can.
🇺🇸 Mark T 🇺🇸👌🐘 (@MetMark) reported 24 minutes ago
@ProvoGal01 @TELUS @TELUSsupport They will never respond