Telus outages and service status in Sturgeon, Alberta

Problems in the last 24 hours in Sturgeon, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sturgeon, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sturgeon, Alberta

The most recent Telus outage reports came from the following cities: Edmonton, St. Albert, Sherwood Park, and Sturgeon.

City	Problem Type	Report Time
Edmonton	Internet	12 hours ago
Edmonton	Phone	13 hours ago
Edmonton	Phone	2 days ago
Edmonton	TV	4 days ago
Edmonton	Internet	5 days ago
Edmonton	Wi-fi	8 days ago

Nearby cities with recent reports

Community Discussion

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Telus Issues Reports Near Sturgeon, Alberta

Latest outage, problems and issue reports in Sturgeon and nearby locations:

• 
  NadineBaileyUnifor (@NadineYeg) reported 1 minute ago from Edmonton, Alberta

  @TELUS @TELUSsupport you changed emails and I still can’t access. 2 days on the phone and still not help. #horrible #worstserviceever

• 
  M I Mubarak Sadhar (@Mubarak_sadhad) reported 5 minutes ago from Edmonton, Alberta

  @TELUS @TELUSsupport horrible pathetic customer service at your branch and on the phone. I want to cancel your stupid service but that too is so hard

• 
  Unacceptable Chinese Gordon 👨🏻🧏🏻‍♂️👂🏻🦻🏻 (@CggGordon) reported 10 minutes ago from Edmonton, Alberta

  Ridiculous. Set up prepaid services with @TELUS because I owe $2200 to pay the contract off for my #iPhone13ProMax & #AppleWatchSeries7. Was supposed to receive an additional 500 mb for having auto top on and never received it. Store employees could not set up eSim so gave me a…

• 
  ChiefBadger 37-25-9 (@Harpe97) reported 11 minutes ago from Edmonton, Alberta

  Hey #Telus .... thanks for wasting 3 hours of my life today with a no show, an error in the system is why the tech never showed. After an hour wait on the phone. So 4 hours, add in a pissy mood. 😡

• 
  Ricky Mitchell 🇨🇦 (@mitchell_ricky) reported 17 minutes ago from Edmonton, Alberta

  Anyone elses @TELUS internet down in West Edmonton?

• 
  Steve P (@starchoice) reported 27 minutes ago from Edmonton, Alberta

  @TELUSsupport Customer enters into a 2 year agreement at a set cost, not supposed to increase. @TELUS pulls channel from a subscribed theme pack. #TELUS charges $5 to add the missing channel. TELUS pulls a fast one to extract money from customer. @GameShowNetwork

• 
  rmthespian (@rmthespian) reported 36 minutes ago from St. Albert, Alberta

  @maxfawcett @TD_Canada I felt bad for the Telus rep as I’m sure he and so many others were being overwhelmed. First thing he did was apologize profusely for the wait. I just wish they had the call back system instead of waiting that long.

• 
  NadineBaileyUnifor (@NadineYeg) reported 38 minutes ago from Edmonton, Alberta

  @TELUS @TELUSsupport you changed emails and I STILL CANT ACCESS. 4 hrs yesterday and no help and so far 1 he today and I have been transferred to 3 did department. #horribleservice

• 
  Chris Dingman (@dingdish) reported 40 minutes ago from Edmonton, Alberta

  @TELUS your cable and wifi sucks!! And yes I’ve tried unplugging the modem and cable box 🙄🙄🙄🙄🤬🤬

• 
  Чад (Chad) 🇺🇦  (@ChadOhman) reported 41 minutes ago from Edmonton, Alberta

  @TELUSsupport I’m getting north of 750mbps to a Telus server in #yeg. The problem is not inside my house. Fix your peering.

• 
  Ross Flats Vintage Apparel (@RossFlats) reported 46 minutes ago from Edmonton, Alberta

  @EdmFootballTeam @TELUS “It’s all how you look at it, we’re either short 5 yards for a 1st down or we only need 5 yards to keep the chains moving”

• 
  Steve P (@starchoice) reported 46 minutes ago from Edmonton, Alberta

  @TELUSsupport Why doesn’t #TELUS provide any support for its e-mail migration? Tech support has provided no follow-up support. Numerous follow-up e-mails to CarlMichaelO.TELUSFIbreSupport just get ignored.

• 
  RealFakeMacT (@RealFakeMacT) reported 50 minutes ago from Edmonton, Alberta

  @koodo It’s not only my phone. All 4 of our phones have terrible reception all over Beaumont and also on our community FB page it appears to be happening with all Koodo, Telus, and Bell customers.

• 
  Lolo Avalon (@lolo_avalon) reported 52 minutes ago from Edmonton, Alberta

  @hayu yet AGAIN, the Hayu iPhone app, the Apple TV app, Telus app & the streaming method - NOTHING WORKS. I spend more time fighting with your system than I do watching shows. I'm not paying for this anymore!!!! Worst quality of any streaming service period.

• 
  Oiler Guy Steve (@Costello_stats) reported 52 minutes ago from Edmonton, Alberta

  @Robin_Brownlee @AmandaCTV @ctvedmonton The whole city looks like **** honestly. Weeds everywhere, grass uncut, garbage everywhere. It sucks, but you sympathize with the city as they try to juggle it all... your yard should be taken care of by @TELUS ASAP

• 
  Chris LaBossiere 🚠 (@ChrisLaBossiere) reported 55 minutes ago from Edmonton, Alberta

  I am going to cancel my @Shawhelp cable service as a Christmas present to myself. 3 months of half of my channels not working, at full price, was being tolerated. Die Hard on Christmas Eve not working, unacceptable. @TELUS you’ll be up.... get ready. 🎄

• 
  Madison Moroz: PLAYOFF BOUND!!! (@Madi39) reported 57 minutes ago from Edmonton, Alberta

  Ummmm my tv signal is now lost?!! Wtf Telus

• 
  Yvette Gillam (@YvetteGillam) reported 58 minutes ago from Edmonton, Alberta

  @jesssicrap @TELUS I'm just happy I'm not at work. Cause we can't call for help when we got no cell, my last STARS activation, booster was down and had to get someone to drive 20 min for service 😳 good times, not.

• 
  Ricky Mitchell (@mitchell_ricky) reported 58 minutes ago from Edmonton, Alberta

  @SteveThePylon @SamInYEG It depends! Ive had good experiences with telus. For example i just upgraded my internet from 150mbps to 1gbps and it actually dropped my cable/internet bill by $50 per month. They were doing the internet for $85 and they gave it to me for $65 as a long time customer lol.

• 
  KeeperOfSheep (@KeeperOfSheep) reported 59 minutes ago from Edmonton, Alberta

  @YouTubeTV it's time to step up and #savecanada. @Bell @TELUS @RiverTVNow are not providing a viable service to Canadians

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nelson Gilbert (@Benefarr) reported 7 minutes ago

  @NorthrnPrspectv Worked for McKesson, RelayHealth, SureScripts, etc. Libs glanced at e-prescribing in the U.S. “Lets build our own Rx network”. Libs dropped $300 M on PrescribeIT. Doctors refused. Adoption rate: >5%. Will be shut down this month. TELUS gets huge check; Canadians get nothing.

• 
  Mamma Bear🇨🇦 (@islgalwrites) reported 10 minutes ago

  @ChemicalHolly @Rogers In my experience dealing with Shaw was far superior than Telus. Now having to deal with Rogers for an issue it was hell. Gaslighting, trouble understanding and speaking English. Escalation leading nowhere. This take over did them no favours in my opinion.

• 
  Kimball Finigan (He/Him) Your At-Home Trainer 🍉 (@KimballFinigan) reported 12 minutes ago

  Who gives a **** if these AI slop factories use /less/ water? I care that billions are being chucked into a private corporate profit statement. If Telus wants to build data centres let them take the risk. If the government needs data centres, build and own them.

• 
  Fred the Alien (@fredthealien316) reported 12 minutes ago

  @Budwiser620 @iamkennethchan Yeah but they can ration people's showers to once every three days. Problem solved and Telus has enough water for their data center.

• 
  Wendigo (@driftingwendigo) reported 13 minutes ago

  @JakeLandauTO @TDarcyM @taxspendlib That's a very different threat model and I agree 100%. But the Telus sovereign AI is being used in commercial applications (specifically mine, my team gets the weird ****).

• 
  Glen Bell (@GlenBellWX) reported 15 minutes ago

  @TELUSsupport @TELUS Is there a problem with telus home billing agent support right now. I've been on hold for 1hr 15min currently and over 1hr last evening before being disconnected because call center went closed. Ridiculous

• 
  H.E. Pennypacker (@pennypacker_h) reported 21 minutes ago

  @stock_guy1 @TELUS Evergreen statement about customer service in any large Canadian company.

• 
  CHItrader (@CHItrader) reported 21 minutes ago

  TELUS COMMITS $8 BILLION TO QUEBEC NETWORK OVER NEXT FIVE YEARS $TELUS announced plans to invest more than $8 billion over the next five years to expand and upgrade its network infrastructure across Quebec.

• 
  Shawn@Lailokens Awen (@LailokensAwen) reported 22 minutes ago

  @TELUS @PublicMobile_EN @koodo nice little scam you got going. Email an offer of $20 for 29gb, and when it doesn’t work online, customer service tries selling a more expensive plan

• 
  Julian Medd (@JMedd19) reported 23 minutes ago

  The worst experience imaginable getting your services set up and running. Cancelled the service as soon as it got setup. Thanks for wasting our time. @TELUS @TELUSsupport