Telus

Telus Outage Report in Sturgeon, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Sturgeon, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sturgeon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Sturgeon, Alberta 03/11/2026 11:10

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (22%)

    Phone (22%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near Sturgeon, Alberta

The most recent Telus outage reports came from the following cities: Edmonton, Sherwood Park, Morinville and St. Albert.

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City Problem Type Report Time
CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaEdmonton Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Sturgeon, Alberta

Latest outage, problems and issue reports in Sturgeon and nearby locations:

  • CoolGuy54682288 Cool Guy (@CoolGuy54682288) reported from Edmonton, Alberta

    @TELUS @Apple None of the customers is 100% happy because you do not support esim!

  • CoolGuy54682288 Cool Guy (@CoolGuy54682288) reported from Edmonton, Alberta

    @TELUS @br_webb Bell, Rogers and Freedom: LOL Telus has no esim support!

  • miketheref Mike Malowany (@miketheref) reported from Edmonton, Alberta

    @IMPACTWRESTLING Is it up. Ordered it through my TV provider and have a blank screen. Having issues @TELUSsupport @TELUS

  • jnorum Joanne Norum (@jnorum) reported from Edmonton, Alberta

    @TELUS I’ve had the worst customer service from your company in the last 8 weeks trying to set up my home internet and I’m not alone. 6 failed installation appointments and 4 hours on the phone, mostly on hold. I’m now sticking with @ShawInfo

  • KrauseArik Arik Krause (@KrauseArik) reported from Edmonton, Alberta

    of hand, the money he gave me for his line, isn't coming in anymore, therefore it's all on me. I'm not even a @TELUS mobility customer, but their loyalty department has called me three times this week. Attempting to get me as a customer with amazing deals.

  • Oxcanhosting Steve C (@Oxcanhosting) reported from Edmonton, Alberta

    No internet or TV and called #telus over an hour wait to talk to someone how poor

  • sass3450 pat sasseville (@sass3450) reported from Edmonton, Alberta

    @Mandoline79 @TELUS They've been worst customer service in Canada for yrs. Just brutal!

  • JasonWiwadBP Jason Wiwad (@JasonWiwadBP) reported from Edmonton, Alberta

    @ShawInfo might be the worst run company from top to bottom. Online, Retail stores to Support. Who actually uses this company cut my service off before I ever had any went to @TELUS and Blamo wow finally some culture in a business experience

  • MajeauTyler Tyler Majeau 🏳️‍🌈 (@MajeauTyler) reported from Edmonton, Alberta

    If healthcare by TELUS is anything like their customer service for phones it’s gonna be a hard pass for me 😂 #ableg #abpoli

  • Nitramwerdna Andrew Martin (@Nitramwerdna) reported from Edmonton, Alberta

    Thank you @Telus for screwing up the listings on tv and making me miss the @FCBayern game. Never had this problem with Shaw.

  • Roopanova 🦁🇨🇦 Bollywood Roop 🇨🇦 🦁 (@Roopanova) reported from Edmonton, Alberta

    I've been dealing with @Bell for 19 years. I continue to wonder why I deal with you guys. Continue to have the worst customer experience. Hey @TELUS @Rogers what are willing to do for me with regards to these cell phone plans.

  • allantaylor allantaylor (@allantaylor) reported from Edmonton, Alberta

    @Mandoline79 @TELUS I’ve had some staggeringly confusing troubleshooting issues with them. It’s like they know they’re the only game in town for some services and they don’t even try to keep you happy.

  • Skylaa66 LA (@Skylaa66) reported from Edmonton, Alberta

    [WRITE YOUR MESSAGE OF SUPPORT] #TELUS #WorldJuniors #EndBullying

  • CoolGuy54682288 Cool Guy (@CoolGuy54682288) reported from Edmonton, Alberta

    @TELUS The most advanced phone on the most out-of-date company. No esim support!

  • ChrisLaBossiere Chris LaBossiere (@ChrisLaBossiere) reported from Edmonton, Alberta

    After waiting over an hour for @Shawhelp to call me back (they quoted 35 minutes - as 225th in the queue), I am going to bed and will turn off the ringer. I have ducks to kill on the am and can order my new @TELUS service tomorrow. Shaw TV can’t solve the buffering.

  • Stephane774 Yamamoto97 (@Stephane774) reported from Edmonton, Alberta

    @McFeenixx It’s 200 bucks but Telus lets you pay for it in 4 separate instalments of 50 bucks. Well worth the money , you literally get every game and I’ve never had any issues with the connection or lagging.

  • yegventures Lincoln Ho | Yegventures 🇨🇦🇭🇰🇻🇦 (@yegventures) reported from Edmonton, Alberta

    @Mandoline79 @TELUS When I worked there, I started out as an Assure agent (tech support). The kind half hour wait I had today was unacceptable, let alone having to spent 2 hours on the phone. They kept contracting jobs overseas as well.

  • Roopanova 🦁🇨🇦 Bollywood Roop 🇨🇦 🦁 (@Roopanova) reported from Edmonton, Alberta

    Update on my experience with @Bell @Rogers @TELUS Bell - Continue to walk around there nonsense. Terrible service. Telus - Options and we can work together. Rogers - Let's set up a call and see if we can work together. Probably the most proactive out of three.

  • LiamLeroux42 Liam Leroux (@LiamLeroux42) reported from Edmonton, Alberta

    This is true, I don't love my landlord or Telus but they get all my support every month. All the artists get from me is a raspberry & a middle finger. 🙃

  • Artman101a artman101 (@Artman101a) reported from Edmonton, Alberta

    @NicelyNabil The one time my Telus works !!! yaaaaaaaaa lol I feel for you tho sucks when it messes up on a hockey game

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • amanda_rigdon_ Amanda Rigdon (@amanda_rigdon_) reported

    @TELUS what horrific service. Booked over a week ago for my move, and now being told 12 hrs before I am moving a tech is required. would not have found this out if the tech who was at my current location installing the next tenants service and disconnecting mine didnt let me know

  • TweetyThings1 WhosAGoodBoy (@TweetyThings1) reported

    @Shawhelp It's a shaw mobile account as per my tweet, the form u sent sent me to my regular shaw account but I filled out a complaint there anyway. If #Telus were available in my building, I'd be switching today. After almost 25 yrs with Shaw. We're going to switch to telus mobile anyway

  • arandommoe Abe Froman 🐀 (@arandommoe) reported

    @TELUS @telusmobility @TELUSsupport got a call from one of your (prob contracted) sales hacks today. Told them I was not a customer, and was on CRTC Do Not Call list, they told me to fsck off, and that I would be billed $100/mo for not participating in promo. Stay Classy.

  • Chanta_Ly Chanta_Ly (@Chanta_Ly) reported

    … the Credit Team has up to ten days to respond!! Ten days! I’m using data because I can’t have Telus internet hooked up until this is resolved. Telecommunications company fail.

  • TweetyThings1 WhosAGoodBoy (@TweetyThings1) reported

    @shawhelp your #Kelowna #OrchardParkMall person knew I was an IT guy (she knew me when I worked for Shaw) and treated me like a 3 year old. I was so appalled by this treatment that we're switching everything to Telus. I've been #Shaw customer for tv internet and phone since 1999

  • kathybatesrates kathy bates (@kathybatesrates) reported

    @TELUS the internet rn is BAD. So slow, it’s embarrassing.

  • WestWind199 LHL (@WestWind199) reported

    @TELUSsupport @ISED_CA How is this support? It is simply Telus praising itself. I am tired of you.

  • MonicaMM95 Monica Moore (@MonicaMM95) reported

    @AveryFrancis I’ve never even been with Telus and they call me on a weekly basis. I asked to be removed from the list and they said it’s not possible. Surely this is illegal?

  • HowSenChong How-Sen @ Toronto Environmental Alliance (@HowSenChong) reported

    @GlenWillGo It’s maddening that we don’t have cell service in the subway. Bell, Rogers, and Telus simply refuse to come to the table.

  • Donna_Carrick Donna_Carrick (@Donna_Carrick) reported

    @RogersHelps I won't call again, why would I put myself through that? The call was not fully resolved before I gave up and hung up over three hrs in. Next time I need help, I'll walk into a Telus store.