Telus outages and service status in Sturgeon, Alberta

Problems in the last 24 hours in Sturgeon, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sturgeon, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sturgeon, Alberta

The most recent Telus outage reports came from the following cities: Edmonton, Sherwood Park, and St. Albert.

City	Problem Type	Report Time
Edmonton	Internet	2 hours ago
Edmonton	Wi-fi	2 days ago
Edmonton	Phone	7 days ago
Edmonton	Wi-fi	7 days ago
Edmonton	Internet	8 days ago
Edmonton	Wi-fi	11 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Sturgeon, Alberta

Latest outage, problems and issue reports in Sturgeon and nearby locations:

• 
  Eevee (@JustCallMeEevee) reported 2 minutes ago from Edmonton, Alberta

  Telus internet has created so many problems with my streaming schedule 😩 if things continue like this over the next month or two we’re going to need to switch ISP’s. With that being said.... anyone know if anyone is hiring? Mama needs a new job ASAP.

• 
  Vivid Print (@vividprint) reported 2 minutes ago from Edmonton, Alberta

  And honestly @TELUS why does it take six days to repair internet service? It’s not like we’re in the middle of nowhere. Too beholden to your shareholders to have adequate staffing? Poor outsourcing decisions? What’s up?

• 
  Joshua Marshall (@JMarshyBosco93) reported 4 minutes ago from Edmonton, Alberta

  @PierreVLeBrun I got Telus cable in Alberta & it’s not on any of the NHL Centre Ice channels. Bad look for the @NHL so far.

• 
  Eevee (@JustCallMeEevee) reported 8 minutes ago from Edmonton, Alberta

  @WhiplashHimself I got Telus at my old place because I got 4 months free and I was just moving on my own for the first time. My boyfriend who I now live with also has Telus and had just renewed his contract in 2019 for 2 years. Now it’s gotten so bad we can’t do basic internet things together.

• 
  Julia (@julial04) reported 8 minutes ago from Edmonton, Alberta

  I think the people at Rogers knew I was going to use my day off to finally switch my phone provider to Telus, that’s why it’s down across the country. Sorry everyone 🙈🙈

• 
  flyhighmiledude (@flymilehighdude) reported 12 minutes ago from Edmonton, Alberta

  @TELUSsupport @TELUS Seriously, if all the gouging is not enough, now it's Credit card fees. If you are going to behave like #nofrills, then your price needs to come down. You can't be both!

• 
  Loreen Wilson (@gidsmomp) reported 13 minutes ago from Edmonton, Alberta

  What is going on with this stupid new @telus+ upgrade? It won't recognize my booster network on the app. Wants payment update for @Apple box. Won't take my card info. COLOSSAL WASTE OF TIME & MONEY!

• 
  Ricky Mitchell (@mitchell_ricky) reported 14 minutes ago from Edmonton, Alberta

  @SteveThePylon @SamInYEG It depends! Ive had good experiences with telus. For example i just upgraded my internet from 150mbps to 1gbps and it actually dropped my cable/internet bill by $50 per month. They were doing the internet for $85 and they gave it to me for $65 as a long time customer lol.

• 
  ChazNYEG (@ChazNyeg) reported 19 minutes ago from Edmonton, Alberta

  @ShawInfo you're the WORST COMPANY EVER! no wonder you trail @TELUS and always will!!! Switching internet services in the morning (not before because guess what?!?, your servers are down).

• 
  Art New (@ArtieCubed) reported 23 minutes ago from Edmonton, Alberta

  @TELUS great customer service, yeah right. Absolutely brutal! Told everything was fine with transferring internet and Optik TV last week. When it wasn’t someone supposed to call on Monday and finish job. Didn’t happen. Called twice and on hold for over an hour. Shaw here I come.

• 
  charbroiled gargoyle 🚠 (@newmusicmichael) reported 24 minutes ago from Edmonton, Alberta

  And the only way we can change things is with $$$. I’m slowly working on detangling myself from using any Telus services. I can’t support this company any longer.

• 
  Lolo Avalon (@lolo_avalon) reported 28 minutes ago from Edmonton, Alberta

  @hayu yet AGAIN, the Hayu iPhone app, the Apple TV app, Telus app & the streaming method - NOTHING WORKS. I spend more time fighting with your system than I do watching shows. I'm not paying for this anymore!!!! Worst quality of any streaming service period.

• 
  Eevee (@JustCallMeEevee) reported 28 minutes ago from Edmonton, Alberta

  @WhiplashHimself @TELUS @jeffstire5 Being locked in a stupid contract and not being able to afford any of Shaws currently listed internet plans :( if we could afford to switch we would.

• 
  RinkRatt 37-25-9 (@Harpe97) reported 30 minutes ago from Edmonton, Alberta

  @SweetGeorgia_77 No issues with my TELUS feed. North central Edmonton

• 
  Adam kelly (@adamkelly111111) reported 34 minutes ago from Edmonton, Alberta

  Just going to put it out on here if you are a TELUS customer and you are having slow service with them check your network for unauthorized access on ur internet always take time to search your wireless access for any provider just take a second for your security

• 
  Evie (@EvieNightstar) reported 50 minutes ago from Edmonton, Alberta

  @TinDizzy Telus just isn’t good in really old buildings. We switched to Shaw and have zero issues now.

• 
  Physically Distanced Chad Ohman (@ChadOhman) reported 52 minutes ago from Edmonton, Alberta

  @TELUS I downgraded from gigabit to 750 and now my upload is half what I’m paying for. It’s been a month, your manager went on vacation and has since failed to reply to me. I’ve but over 30 hours into fixing your problem. The CRTC has the complaint.

• 
  RinkRatt 37-25-9 (@Harpe97) reported 54 minutes ago from Edmonton, Alberta

  @McOilers @shaw @TSN_Sports Shaw I’m assuming. I have TELUS and no issues

• 
  Chris Dingman (@dingdish) reported 54 minutes ago from Edmonton, Alberta

  @TELUS your cable and wifi sucks!! And yes I’ve tried unplugging the modem and cable box 🙄🙄🙄🙄🤬🤬

• 
  S Gee (@GahertySandra) reported 59 minutes ago from Edmonton, Alberta

  Getting to 2 days without Internet. Work tomorrow with several critical meetings. @TELUS is doing nothing to address and we’re getting antsy. Everyone we talk to makes promises they then don’t deliver on (when we finally get through). Internet is an essential service.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  TwistingDust🌪 (@Twistingdust844) reported 2 minutes ago

  I am having a really good day i just drank like 3 Gatorades wish love after lock up is on my good god the hell i pay 70 dollars a month for this **** and I cant even watch love after lock up now ohh my god the hell Jesus christ Telus is lucky they dont get a phone call

• 
  Alison (@alialison54321) reported 5 minutes ago

  @garymasonglobe @TELUS Telus is the worst.

• 
  ChinoAleman (@chinoalemano) reported 6 minutes ago

  This is the most important framing of $AMPG I've seen, and it's the distinction almost everyone misses. And, obviously, comes from a guy called "calm". Let me build on it, because once you see the full picture, it's hard to unsee. Everyone wants to call today a short squeeze. But the point here is sharper: a squeeze fades, a re-rating doesn't. If today was purely shorts covering, it's mechanical. They buy back, the pressure releases, and it bleeds out over the next few days. Nothing fundamental changed. But if today was the market starting to recognize the actual business, that's a completely different animal. That's a beginning, not a ******. And the reason I lean toward the second is simple: look at what the shorts are actually betting against. For months their thesis was that AMPG wouldn't execute, that revenue wouldn't show up, that it keeps drifting lower. The problem is the opposite kept happening, and the last earnings call made that impossible to ignore. Let me walk through it. Start with the core. AMPG is the only American company commercializing the 64T64R Massive MIMO AI-RAN radio, the physical layer open AI-RAN runs on. Already deployed at Telus, a Tier-1 carrier. Right beside Samsung. 2 out of 5 radios from TELUS. 48% gross margins, up from 33%. Debt-free. That alone breaks the "won't execute" thesis. Then the call got louder. COO Jorge Flores on Telus (detective): "We continue to receive orders against that LOI as well". And on the quarter: "We are projecting Q2 to be definitely much higher than Q1." Q1 was already $5.35M, up 48.6%. So the ramp the bears said wouldn't materialize is not only materializing, it's accelerating. Then CEO Fawad Maqbool dropped the part nobody's pricing. On new carriers: "We've had very productive discussions with major MNOs, and it's more likely they'll go straight to POs, no LOIs. We'll be announcing those in the next quarter or so." . Major operators, plural, potentially skipping the letter-of-intent stage and going straight to firm purchase orders. That's a stronger commitment than how Telus even started. And then he pointed abroad: "Our success being the largest O-RAN deployment in America is helping us reach further into Europe and other areas of the world.". That's not empty talk. AMPG already signed a 5-year supplier agreement with Fujitsu Spain covering Europe, Africa and the Middle East. The international runway is already open. Also, working closely with UK funded hub, being the only american one there. Now stack the optionality on top, the parts you don't even pay for at this valuation. Quantum: AMPG makes the cryogenic amplifiers that superconducting quantum computers need for qubit readout, and has shipped proof-of-concept units to names like IBM and Google. Honest framing: optionality, not revenue yet, and it serves the superconducting branch specifically. But it's real, patented, and American. Space: back in December 2024, AMPG shipped prototype amplifiers to an unnamed "Fortune 50 satellite systems provider" building a LEO constellation, tens of thousands of units expected. The only Fortune 50 building its own LEO network is Amazon, with Project Kuiper. Then Amazon showed up on AMPG's customer wall. Honest framing again: the wall confirms Amazon is a customer, not specifically that it's the LEO buyer, that link is my deduction. But the breadcrumbs stack cleanly, and with SpaceX now public, the entire space sector just got validated. So put it all together. This isn't a meme pump. It's a company that has spent months stacking catalysts: a flagship carrier deployment, accelerating revenue, expanding margins, new carriers near firm POs, a European channel opening, and free optionality in quantum and space. With customers like: 🔹 NVIDIA 🔹 Amazon 🔹 IBM 🔹 Boeing 🔹 Lockheed Martin 🔹 Northrop Grumman 🔹 L3Harris 🔹 NASA Eventually the market stops ignoring that. That's why the shorts are in real trouble. They're not fighting momentum anymore. They're short against improving fundamentals on multiple fronts at once, and time now works against them. Every quarter of execution makes their thesis weaker, not stronger. Honest caveat: a re-rating isn't guaranteed, and one green day doesn't confirm it. The CEO's PO and Europe comments are forward-looking, his words, not signed deals yet, so watch for the actual PRs. The real test is whether this holds and builds, or fades like a pure cover. But the framing is right. A squeeze is a moment. A re-rating is a trend. Shorts betting against a falling story is one trade. Shorts betting against a company that's actually getting better, across telecom, defense, space and quantum, is a completely different and far more dangerous one. I think we might be watching the second one begin. Still sub $1B. Not financial advice. I'm long $AMPG. DYOR. 📡

• 
  ChinoAleman (@chinoalemano) reported 7 minutes ago

  @OnlyKlans1 @napoleon21st Yes, I talk about the negatives as well. But you have to keep in mind that I deliberately kept it simple and easy to understand, rather than making it long and boring. There are plenty of people who have written much longer theses. The biggest risk was that, as you'll see on Reddit and other places, AmpliTech's customer was believed to be a "declining" company linked to EchoStar. The names are hidden behind "tier 1 MNO...", but the VP of Telus named Amplitech in a random article that nobody saw. After the CSI work, we've realized it's actually Telus, which is using AmpliTech alongside Samsung and is still in the middle of its rollout. Only about 15% has been completed so far, with the remaining 85% still to go, and they intend to keep using AmpliTech going forward.

• 
  Colin Regan 🚀 (@engalicorn) reported 7 minutes ago

  @JonFraserTF @TELUS Yeah my experience last month with them was brutal. Activated international roaming online no other option. Turns out Seattle isn't international. $100 worth of roaming fees before I even left the airport @ $5/mb They text me "Text ROAM" to activate timing. "How embarrassing there's been an error" 2 hrs with tech support no solution. Bought $25 dollar esim online. Unlimited data for 5 days. 1/5 the cost of Telus Roaming plan that I can't add. Now I know.

• 
  R J Harley (@dr_r_j_harley) reported 7 minutes ago

  @JonFraserTF @TELUS I could say similar things about Bell. Our oligopolies provide terrible service across the board.

• 
  Kathleen Kenny (@SamaxKT) reported 13 minutes ago

  @JonFraserTF @TELUS Yes, had to cancel because of non-existent customer service.

• 
  VernThurston (@VernThurston) reported 14 minutes ago

  @BlueNeox @JonFraserTF @TELUS Thank you-I didn't know that. My hope is for Star Link to get into cellphone networking service.

• 
  Heidi McCulloch (@HeidiMcCulloch) reported 15 minutes ago

  I made the worst decision ever moving my home internet to @TELUS - and can’t even fix it because app has been down for 2 weeks and son hold with customer service now at 57 minutes. @TELUSsupport

• 
  M.Brown (@MsMJBrown) reported 17 minutes ago

  @JonFraserTF @TELUS I bailed out of their TV service a year 18 months ago. Terrible service. The phone I switched over to Rogers 6 months ago. Because I have their home service my wireless is $25 a month for the same service as I was paying $120 a month with Telus. Better better customer service.