Telus outages and service status in Sturgeon, Alberta

Problems in the last 24 hours in Sturgeon, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sturgeon, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sturgeon, Alberta

The most recent Telus outage reports came from the following cities: Edmonton, Sherwood Park, and St. Albert.

City	Problem Type	Report Time
Edmonton	Internet	6 hours ago
Edmonton	Phone	21 hours ago
Edmonton	Internet	9 days ago
Edmonton	Wi-fi	11 days ago
Edmonton	Phone	16 days ago
Edmonton	Wi-fi	16 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Sturgeon, Alberta

Latest outage, problems and issue reports in Sturgeon and nearby locations:

• 
  Mary-Helen Clark (@MHClark2617) reported 3 minutes ago from Edmonton, Alberta

  Really disappointed in @TELUS, who suspended my service with zero warning, leaving my entire home without internet. This is the second time it’s happened in a year. Maybe it’s time to make the switch to @shaw.

• 
  Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰 (@yegventures) reported 8 minutes ago from Edmonton, Alberta

  @JohnZmhr @plbg_s @Bell @TELUS They can also make VODs free. It's not like people aren't paying for service. I pay nearly $200 for landline, internet, and TV (basic + Cantonese). It's probably why so many are switching to Netflix.

• 
  I_am_no_one (@Deaner_232) reported 8 minutes ago from Edmonton, Alberta

  @nothatsyou Damn, I was hoping for much higher speeds this week. I guess I'll put up with my normal Telus 5g signal til then!

• 
  Joshua Marshall (@JMarshyBosco93) reported 10 minutes ago from Edmonton, Alberta

  @PierreVLeBrun I got Telus cable in Alberta & it’s not on any of the NHL Centre Ice channels. Bad look for the @NHL so far.

• 
  Chris LaBossiere 🚠 (@ChrisLaBossiere) reported 10 minutes ago from Edmonton, Alberta

  @ryzshrn @Shawhelp @TELUS Ug!!! It’s just so maddening. $150 a month for SHITTY tv service.

• 
  Unacceptable Chinese Gordon 👨🏻🧏🏻‍♂️👂🏻🦻🏻 (@CggGordon) reported 11 minutes ago from Edmonton, Alberta

  Ridiculous. Set up prepaid services with @TELUS because I owe $2200 to pay the contract off for my #iPhone13ProMax & #AppleWatchSeries7. Was supposed to receive an additional 500 mb for having auto top on and never received it. Store employees could not set up eSim so gave me a…

• 
  Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰 (@yegventures) reported 19 minutes ago from Edmonton, Alberta

  @TELUSsupport I used to work in Assure. I've done everything on the last 24hrs client-side to fix the connection and eliminated all other conflicting devices. This is a TELUS-end issue. At the rate I'm going, my upload may be finished before my workday ends. I'm not risking it again for t/s.

• 
  RinkRatt 37-25-9 (@Harpe97) reported 24 minutes ago from Edmonton, Alberta

  @McOilers @shaw @TSN_Sports Shaw I’m assuming. I have TELUS and no issues

• 
  NadineBaileyUnifor (@NadineYeg) reported 27 minutes ago from Edmonton, Alberta

  @TELUS @TELUSsupport you changed emails and I STILL CANT ACCESS. 4 hrs yesterday and no help and so far 1 he today and I have been transferred to 3 did department. #horribleservice

• 
  Monika Social (@MonikaSocialYeg) reported 29 minutes ago from Edmonton, Alberta

  Anyone else having Telus internet issues lately in Windermere?

• 
  ***** (@WillyGrant) reported 32 minutes ago from Edmonton, Alberta

  I’m paying for a service from @Shawhelp that I’m not receiving. I call. You are unable to fix. I ask for a credit for the 36 days of non-service and I’m offered 14 days. Why would you continue to charge me for a service I’m not receiving? @TELUS I’d like to switch.

• 
  jewelsb (@getbent1976) reported 33 minutes ago from Edmonton, Alberta

  @TELUS I’d love to watch this except I have ghetto pathetic internet service and @TELUS isn’t doing their jobs to upgrade my building.

• 
  ***** (@WillyGrant) reported 34 minutes ago from Edmonton, Alberta

  @Shawhelp I’ve moved over to @TELUS as a result of your supervisor’s misogynistic attitude. I 💯% do not recommend @Shawhelp as a result of this terrible experience.

• 
  Mñso (@mnsomusic) reported 35 minutes ago from Edmonton, Alberta

  Telus is Garbage, still not as bad as Rogers tho. They’ve been on the curb.

• 
  Julia (@julial04) reported 45 minutes ago from Edmonton, Alberta

  I think the people at Rogers knew I was going to use my day off to finally switch my phone provider to Telus, that’s why it’s down across the country. Sorry everyone 🙈🙈

• 
  Cameron Young (@CameronJY71) reported 46 minutes ago from Edmonton, Alberta

  Tonight I learned that Canada 🇨🇦 has THEE worse cell phone provider companies/plans! This is a issue that NEEDS to be fixed AND talked about more! These companies and plans are PIRACY! Laws HAVE to be made! #Rogers #Telus #Bell

• 
  Stuart Kehrig (@stukehrig) reported 48 minutes ago from Edmonton, Alberta

  ****, ****, **** **** @TELUS Your website sucks, it times out my changing cable package and wants to sell me a wifi booster starter pack when I have one and all I want is an expansion pack.

• 
  Yvette Gillam (@YvetteGillam) reported 48 minutes ago from Edmonton, Alberta

  @jesssicrap @TELUS I'm just happy I'm not at work. Cause we can't call for help when we got no cell, my last STARS activation, booster was down and had to get someone to drive 20 min for service 😳 good times, not.

• 
  ℙ𝕒𝕚𝕘𝕖 𝔼𝕝𝕚𝕤𝕒𝕓𝕖𝕥𝕙 (@Paigeelisabethx) reported 54 minutes ago from Edmonton, Alberta

  @Paul_Figler Yeah I've been with them for 5 years and have no issues I just see telus have better bundles?

• 
  Debbie W (@debs_wolf) reported 59 minutes ago from Edmonton, Alberta

  @shmitzysays I did with Telus but a restart of my phone seemed to have solved the issue

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Infokid (@Infokid1Infokid) reported 15 minutes ago

  @garymasonglobe @TELUS We had a problem at work on Sunday with Shaw. Resolved in 3 hours. TELUS sucks.

• 
  JABO Vancouver (@jabo_vancouver) reported 17 minutes ago

  @SluaghainO @TELUS I am at a BnB in Osoyoos. At home I would not have these problems.

• 
  whatsittoya (@Murfam4) reported 17 minutes ago

  @StuntmanStu @jodyvance @TELUS They sold it. Took me 3 months to get someone to cancel it. Supposed to have kept same price for two years and they jacked it up by $10/month. Brutal.

• 
  Brady Stead 🇨🇦 (@BradySteady) reported 21 minutes ago

  @garymasonglobe @TELUS Horrendous customer service.

• 
  604atom (@604atom) reported 22 minutes ago

  @jodyvance @TELUS Yep Telus customer service sucks. Their agents aren't empowered to solve your issue. And then YOU are told to call some other number to be out on hold for hours. And the circle continues

• 
  Karin Kloosterman (@kazakloosterman) reported 23 minutes ago

  @JonFraserTF @TELUS Agreed. I use Public Mobile. Lacks a bit in customer service but pays back in cost savings which are huge.

• 
  Alison (@alialison54321) reported 25 minutes ago

  @garymasonglobe @TELUS Telus is the worst.

• 
  Gary Mason 🇨🇦🇺🇦 (@garymasonglobe) reported 25 minutes ago

  Hi @TELUS I am happy to report that someone from your team called and we sorted the problem out over the phone with the help of a video link. Fingers crossed, issue resolved.

• 
  Anne Greig 🌈❤️🇨🇦🎶🇨🇦🇨🇦 (@AnneGreig15) reported 27 minutes ago

  @SullyCanuck87 @jodyvance @TELUS I have had 10 techs out in 8 years and gone through 6 modems and rewire and still having issues and each time l am on hold for at least an hour

• 
  meh (@gongshow922) reported 28 minutes ago

  @AngryPossum69 @Rogers I would love to but I'm never going back to Telus