Telus Outage Report in Sturgeon, Alberta
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Sturgeon, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sturgeon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (52%)
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Phone (24%)
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Wi-fi (10%)
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TV (7%)
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Total Blackout (4%)
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E-mail (3%)
Live Outage Map Near Sturgeon, Alberta
The most recent Telus outage reports came from the following cities: Edmonton.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton |
Internet | |
| Edmonton |
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| Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Sturgeon, Alberta
Latest outage, problems and issue reports in Sturgeon and nearby locations:
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M I Mubarak Sadhar
(@Mubarak_sadhad) reported
from
Edmonton, Alberta
@TELUS @TELUSsupport horrible pathetic customer service at your branch and on the phone. I want to cancel your stupid service but that too is so hard
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Levi Flaman
(@LeviFlaman) reported
from
Edmonton, Alberta
@reubhoney @andrew_leach There was one in the Telus Building that was refilled recently for the first time in weeks. Before the layoffs of cleaning staff and the outsourcing to BeeClean, this was never a problem that I recall encountering.
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Jigga
(@yegnav) reported
from
Edmonton, Alberta
@TELUSsupport Telus charging me $1,900 for a phone bill. Been trying to get a resolution for months but instead I get warnings to pay. Will anyone correct my bill or do I need to cancel my companies services?
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𝕓𝕚𝕘_𝕗𝕒𝕟𝟚𝟘𝟙𝟡 (Non-Parody account)
(@big_fan2019) reported
from
Edmonton, Alberta
@TELUSsupport trying to rotate a video on the Telus OPTIK app sucks it doesn’t work why
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Чад (Chad) 🇺🇦
(@ChadOhman) reported
from
Edmonton, Alberta
@TELUSsupport I’m getting north of 750mbps to a Telus server in #yeg. The problem is not inside my house. Fix your peering.
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Candace Elliott
(@CandaceElliott) reported
from
Edmonton, Alberta
So many dropped cell calls and no service sometimes in the city from @telus…? Does 5G suck right now? #yeg #cellservice #telus
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Sarah Parkes
(@SarahPa58703798) reported
from
Edmonton, Alberta
@telus currently been on hold for 1hr 45 minutes trying to speak to customer services about my contract…..!
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Ricky Mitchell 🇨🇦
(@mitchell_ricky) reported
from
Edmonton, Alberta
Anyone elses @TELUS internet down in West Edmonton?
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RealFakeMacT
(@RealFakeMacT) reported
from
Edmonton, Alberta
@koodo It’s not only my phone. All 4 of our phones have terrible reception all over Beaumont and also on our community FB page it appears to be happening with all Koodo, Telus, and Bell customers.
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tracy gora
(@thetrblwthtracy) reported
from
Edmonton, Alberta
@TELUS where are the reward points for my cell service? I pay $163/month and get nothing. The pmt is never late & I’ve been a customer since 2012. My Home Services are LINKED. Norton Security is LINKED. My Apple Watch is LINKED. Fourteen points in almost 2 years?? C’mon #telus
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RDCloutier_Oilers
(@Cloutier_Oilers) reported
from
Edmonton, Alberta
Telus fix your ****!
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𝕓𝕚𝕘_𝕗𝕒𝕟𝟚𝟘𝟙𝟡 (Non-Parody account)
(@big_fan2019) reported
from
Edmonton, Alberta
@TELUSsupport trying to rotate and video on the Telus OPTIK app sucks it doesn’t work why
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*****
(@WillyGrant) reported
from
Edmonton, Alberta
@Shawhelp I’ve moved over to @TELUS as a result of your supervisor’s misogynistic attitude. I 💯% do not recommend @Shawhelp as a result of this terrible experience.
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East meets West
(@KeeperOfSheep) reported
from
Edmonton, Alberta
@TELUS are you actively calling customers attempting to upgrade to iPhone 14? call from 18665582273, when I said no thank you, I'm not looking to upgrade right now, I got an immediate hang up, no "thank you", no "have a good evening" ? your outsourcing hurts your reputation.
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*****
(@WillyGrant) reported
from
Edmonton, Alberta
I’m paying for a service from @Shawhelp that I’m not receiving. I call. You are unable to fix. I ask for a credit for the 36 days of non-service and I’m offered 14 days. Why would you continue to charge me for a service I’m not receiving? @TELUS I’d like to switch.
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flyhighmiledude
(@flymilehighdude) reported
from
Edmonton, Alberta
@TELUSsupport @TELUS Seriously, if all the gouging is not enough, now it's Credit card fees. If you are going to behave like #nofrills, then your price needs to come down. You can't be both!
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Bigfella4900
(@bigfella4900) reported
from
Edmonton, Alberta
@AlleyDalley Alley....just switch to TELUS and dont worry about things....I can help you....DM me if you want to switch
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Loreen Wilson
(@gidsmomp) reported
from
Edmonton, Alberta
What is going on with this stupid new @telus+ upgrade? It won't recognize my booster network on the app. Wants payment update for @Apple box. Won't take my card info. COLOSSAL WASTE OF TIME & MONEY!
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Jon G.
(@WhiplashHimself) reported
from
Edmonton, Alberta
Considering @Rogers @RogersHelps has screwed me around long enough, and refused to get with the times to help me out. I’m likely going to change providers after over 10 years of being a customer. Hey @TELUS, how you doin?
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Windshield Edmonton (Phil)
(@YEGwindshield) reported
from
Edmonton, Alberta
@magzvee9 @TELUS @TELUSsupport SIM card issue Can you get dialtine? Try restarting...
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Bri
(@cyberqt) reported
@TELUSsupport @TELUS where do I send my bill for going on 3 hours of being on hold or on the phone with telus for the 4th month in a row to fix their mistake?
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Roger Loves Music
(@MusicMan1730) reported
UPDATE! @Telus @TelusSupport Still NO LANDLINE PHONE, NO TV, NO OPTIK & NO INTERNET and it's been 31.5 HOURS WITHOUT THESE SERVICES! Still no communication as 2 when they R going 2 FIX it & what they R going 2 do 2 credit me 4 my loss of these Services! #UnFuckinBelievable!
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Fei He
(@FeiHe84810336) reported
@TELUSsupport Hi, I may have to bother you again. I have contacted Telus support hotline to create a new repair request of the pole 2 months ago. But there is no any feedback till now. Could you help to look into this? Thank you!
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amir ijaz
(@amir_ijaz) reported
@TELUSsupport I told Eric that i want to talk to his supervisor. He said he is the most senior person in telus who i can talk. I aksed him for his employee number which refused to give me. Please help me out on this. I checked online, i m not first who is in this scam. There is.
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13rown13ear
(@13rownl3ear) reported
telus every month while im a customer: **** your phone and **** you, here's a 400 eat **** fee if you want insurance to cover your repair telus when i threaten to leave for bell: we'll suck yo ****
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hazel
(@_hazellla) reported
Is Instagram working for y’all or is it just my phone? Or is it Telus’ network? Or did a satellite wire get cut… lmk
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dij
(@DijahSB) reported
Rogers is so **** I'm switching to TELUS
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Scott
(@IanBMorris) reported
@smphoto @MobileSyrup The big bait and switch scheme, get everyone used to digital payments - that enable more commerce than ever - then charge the customer for doing business. @TELUS, this is a despicable practice, especially considering we have some of the highest telecom rates in the world. Arrêt!
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Rob Dykeman
(@birdhouse9) reported
Never deal with Telus. I ported a number out of Telus to Rogers in February, and sent the phone back to them using their waybill. They never received it, and are saying it's my fault that it got lost. Now they've sent me to collections. Fix this @TELUSsupport
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Lindsay Brown
(@Lidsville) reported
People really can be made to do anything against their own interests Govt doesn't care about your mounting health damage from Covid infections & reinfections; it won't be paying for your declining health. You will, via Telus When you don't wear a mask indoors, it's dark sci-fi.