Telus

Telus Outage Report in Sturgeon, Alberta

No problems detected

If you are having issues, please submit a report below.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Sturgeon, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sturgeon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Sturgeon, Alberta 01/11/2026 20:20

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Sturgeon, Alberta

The most recent Telus outage reports came from the following cities: Edmonton and St. Albert.

Loading map, please wait...
City Problem Type Report Time
CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaEdmonton Wi-fi
CanadaEdmonton Internet
CanadaEdmonton Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Sturgeon, Alberta

Latest outage, problems and issue reports in Sturgeon and nearby locations:

  • Skylaa66 LA (@Skylaa66) reported from Edmonton, Alberta

    [WRITE YOUR MESSAGE OF SUPPORT] #TELUS #WorldJuniors #EndBullying

  • JasonWiwadBP Jason Wiwad (@JasonWiwadBP) reported from Edmonton, Alberta

    @ShawInfo might be the worst run company from top to bottom. Online, Retail stores to Support. Who actually uses this company cut my service off before I ever had any went to @TELUS and Blamo wow finally some culture in a business experience

  • erinsterrr Big Mama E🦒 (@erinsterrr) reported from Edmonton, Alberta

    @TELUS @TELUSsupport once again the most unprofessional and poor service. Booked my home service install on January 17 for feb 7. The fiber was never installed so the technician couldn’t perform his work. NOW they are telling me March 3. LOL bye keeping Shaw. #ridiculous

  • CoolGuy54682288 Cool Guy (@CoolGuy54682288) reported from Edmonton, Alberta

    @TELUS @br_webb Bell, Rogers and Freedom: LOL Telus has no esim support!

  • CoolGuy54682288 Cool Guy (@CoolGuy54682288) reported from Edmonton, Alberta

    @TELUS The most advanced phone on the most out-of-date company. No esim support!

  • ericpet Eric Petersen (@ericpet) reported from Edmonton, Alberta

    @WillKon @Shawhelp Yeah, it is beyond frustrating. They confirmed there was an active connection here before we moved in, so I cancelled my other service. Now I'm wishing I stayed with Telus. I can't run my business for a week now. Or I can burn ALL my mobile data in a day. No other options.

  • Nitramwerdna Andrew Martin (@Nitramwerdna) reported from Edmonton, Alberta

    Thank you @Telus for screwing up the listings on tv and making me miss the @FCBayern game. Never had this problem with Shaw.

  • jnorum Joanne Norum (@jnorum) reported from Edmonton, Alberta

    @TELUS I’ve had the worst customer service from your company in the last 8 weeks trying to set up my home internet and I’m not alone. 6 failed installation appointments and 4 hours on the phone, mostly on hold. I’m now sticking with @ShawInfo

  • _AlmostHome Dαяι-ι 👑 (@_AlmostHome) reported from Edmonton, Alberta

    listen wifi is terrible worldwide yc .. or it’s just telus

  • kjohnsob Kevin Johnson (@kjohnsob) reported from Edmonton, Alberta

    @TELUSsupport at my condo board meeting, I’m going to motion we all cancel our @TELUS contracts unless fibre is installed. You’ve been out here a half dozen times, enough is enough.

  • keatsmom Celeste (@keatsmom) reported from Edmonton, Alberta

    @CappyD I have it, through Telus. I've just started it, and so far not bad. I like that I can watch certain movies that stent on Netflix, but f I dont find value in it, I will drop it after a month.

  • MHClark2617 Mary-Helen Clark (@MHClark2617) reported from Edmonton, Alberta

    After an hour on hold with @telus, I’m getting my fourth technician visit since October, now to fix my basement TV. The guy who “fixed” my internet somehow made the service slower and more intermittent. I’m just glad my phones are on infinite data.

  • habanerogal Habanerogal (@habanerogal) reported from Edmonton, Alberta

    @marnipanas @TELUS I hope they got educated on asking for pronouns in order to improve the quality of service to their clients.

  • KrauseArik Arik Krause (@KrauseArik) reported from Edmonton, Alberta

    of hand, the money he gave me for his line, isn't coming in anymore, therefore it's all on me. I'm not even a @TELUS mobility customer, but their loyalty department has called me three times this week. Attempting to get me as a customer with amazing deals.

  • Fairyswirls Michele (@Fairyswirls) reported from Edmonton, Alberta

    Bought tickets online for @TELUS #marvel exhibition for 1145 still have to wait in line and not one person out of 6 that I have asked knows why terrible first experience been in line for 25 mins dont buy online.. #sucks

  • MHClark2617 Mary-Helen Clark (@MHClark2617) reported from Edmonton, Alberta

    I’ve been on hold with @TELUS tech support for six minutes now and I’m already annoyed.

  • Artman101a artman101 (@Artman101a) reported from Edmonton, Alberta

    @NicelyNabil The one time my Telus works !!! yaaaaaaaaa lol I feel for you tho sucks when it messes up on a hockey game

  • ericpet Eric Petersen (@ericpet) reported from Edmonton, Alberta

    @eissyrc I'm leaving Telus for Shaw, but they've just screwed me over. Said everything would work so I cancelled Telus and now Shaw says they can't come for a week to fix it. Working from home makes the internet a necessity.

  • Oxcanhosting Steve C (@Oxcanhosting) reported from Edmonton, Alberta

    No internet or TV and called #telus over an hour wait to talk to someone how poor

  • miketheref Mike Malowany (@miketheref) reported from Edmonton, Alberta

    @IMPACTWRESTLING Is it up. Ordered it through my TV provider and have a blank screen. Having issues @TELUSsupport @TELUS

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • emily_ledeno Emily DeNoble (@emily_ledeno) reported

    @fordnation Does this include Telus, who was monitoring 33 million cell phones? Not sure it’s our employers to worry about but rather our governments control, you know like freezing bank accounts, having banks direct donated funds to Ontario gov’t. Govt cares about its citizens. Bull crap

  • SergalProjects Siddeley Genetta (@SergalProjects) reported

    Hey @TekSavvyCSR - you lot seem to be having issues on Telus here in Surrey. Zero connectivity. Any info?

  • jprime_RS Jerry Lo (@jprime_RS) reported

    If I’ve learned anything from talking to TELUS support - Is that Bouchard needs a reset to get him back up and running properly.

  • peterdimov Peter Dimov (@peterdimov) reported from Toronto, Ontario

    @CTVNews Bell Canada, Rogers Communications Inc., Telus Corp. and Shaw Communications Inc. have all announced customers will not be charged to help connect with loved ones in the embattled region

  • pahnita Anita Wiebe (@pahnita) reported

    @march1studios I think it’s the latter. My guess is someone messed up when they were trying to fix the fire damage in the building. (Not near me) Management hasn’t done anything. I had to contact Telus directly. But the IT person was so helpful and is making sure I get comped on my bill.

  • brushfire53 Gary Carr (@brushfire53) reported

    @TELUS No 5g....this is military surveillance...don't be stupid like Europeans...

  • NinaWorksToo Nina (@NinaWorksToo) reported

    @TELUS on demand service is the worst! The amount of adds and the inability to FF makes it unbearable #DoBetter

  • FolksyForester Cosmic Cowboy 🤠✨ (@FolksyForester) reported

    @kaylawinkler Ah okay, so it can be TELUS’ problem then :p

  • EntyAtDusk .•°Dusk°•.•°driving kinda sucks°•. (@EntyAtDusk) reported

    my stupid ideal cute date has always been going to the telus world of science and just goofin around and buying shitting gift shop items and maybe seeing an imax movie or joining on of their adult nights ugh PLEASE this is all i wANT

  • TELUS_Spark TELUS Spark Science Centre (@TELUS_Spark) reported

    💙 💛 TELUS Spark will be lit blue and yellow this evening in support of the people of #Ukraine 💙 💛 #StandWithUkraine 🇺🇦