Telus Outage Report in Sturgeon, Alberta
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Sturgeon, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sturgeon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (49%)
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Phone (27%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (5%)
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E-mail (4%)
Live Outage Map Near Sturgeon, Alberta
The most recent Telus outage reports came from the following cities: St. Albert and Edmonton.
| City | Problem Type | Report Time |
|---|---|---|
 St. Albert |
TV | |
| Edmonton |
Internet | |
| Edmonton |
Wi-fi | |
| Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Sturgeon, Alberta
Latest outage, problems and issue reports in Sturgeon and nearby locations:
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MEHAK GILL
(@MehakGill123) reported
from
Edmonton, Alberta
@TELUSsupport Please help Me with Account Number 38040078 i have been ripped off by telus.
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M I Mubarak Sadhar
(@Mubarak_sadhad) reported
from
Edmonton, Alberta
@TELUS @TELUSsupport horrible pathetic customer service at your branch and on the phone. I want to cancel your stupid service but that too is so hard
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tracy gora
(@thetrblwthtracy) reported
from
Edmonton, Alberta
@TELUS where are the reward points for my cell service? I pay $163/month and get nothing. The pmt is never late & I’ve been a customer since 2012. My Home Services are LINKED. Norton Security is LINKED. My Apple Watch is LINKED. Fourteen points in almost 2 years?? C’mon #telus
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Cam. Aka Bawse 🇺🇦
(@DatBawse) reported
from
Edmonton, Alberta
@SCUBADubois @TELUS Good to hear. I went to war with loyalties and retentions before just saying "ok cancel my service as of Sept 30" as I was signing up for new service under my parents name.
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Ken reddekopp
(@kgredd) reported
from
Edmonton, Alberta
@TheSpinDoctor @MizzJackson @TELUS Due to their terrible customer service, they are one carrier I will never use. And now there’s Telus Health which makes them even more disgusting in my mind.
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East meets West
(@KeeperOfSheep) reported
from
Edmonton, Alberta
@TELUS after three agents the best I got was, "wait for an email" with your imposed May deadline for #PikTV service I'd certainly like to have the required upgraded boxes ASAP . Customer experience on the decline ..
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💭++ : {𓂀 } Greeπ 𓀆 Ξyz 𓉢 חי
(@Robertial) reported
from
Edmonton, Alberta
Tread carefully, @TELUS . You’re entering a Lose-Lose situation. #100DaysOfPython “The best way to treat obstacles is to use them as stepping-stones. Laugh at them, tread on them, and let them lead you to something better.” —Enid Blyton
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Sarah Parkes
(@SarahPa58703798) reported
from
Edmonton, Alberta
@telus currently been on hold for 1hr 45 minutes trying to speak to customer services about my contract…..!
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Adam kelly
(@adamkelly111111) reported
from
Edmonton, Alberta
Just going to put it out on here if you are a TELUS customer and you are having slow service with them check your network for unauthorized access on ur internet always take time to search your wireless access for any provider just take a second for your security
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Unacceptable Chinese Гордон 👨🏻🧏🏻♂️👂🏻🦻🏻
(@CggGordon) reported
from
Edmonton, Alberta
@TELUSsupport Not happy with you Telus. You are losing my support fast.
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East meets West
(@KeeperOfSheep) reported
from
Edmonton, Alberta
@TELUS with @Shawhelp adding #ShawBlueCurve to #Firestick, isn't it time you unblock #PikTV from running on devices that clearly can support the app
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🎂 🚧 Jeff Nachtigall
(@dirklancer) reported
from
Edmonton, Alberta
@Ell_Chris I emailed picture of the "Telus Field" parking sign, and the "ReMax Field" sign at the entrance, and said I wasn't aware of any event at (or the existence of) "Telus Field". I was then told the issue was resolved.
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East meets West
(@KeeperOfSheep) reported
from
Edmonton, Alberta
I stand corrected .. neither your digital or on phone clients seem educated about Telus ending support for current PikTV boxes... poor product knowledge all around ?
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Чад (Chad) 🇺🇦
(@ChadOhman) reported
from
Edmonton, Alberta
@TELUSsupport I’m getting north of 750mbps to a Telus server in #yeg. The problem is not inside my house. Fix your peering.
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Monika Social
(@MonikaSocialYeg) reported
from
Edmonton, Alberta
Anyone else’s Telus Pik TV down!?
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East meets West
(@KeeperOfSheep) reported
from
Edmonton, Alberta
@TELUS how many clients are your online customer service chat agents expected to juggle at the same time. 20 minutes to confirm one detail, and a call from same agent asking for a different client confirms they juggle clients instead of resolving issues and moving on..
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Cam. Aka Bawse 🇺🇦
(@DatBawse) reported
from
Edmonton, Alberta
@SCUBADubois @TELUS @CRTCeng When we moved last September I fought with Telus to extend the contract at the new pricing. They wouldnt do it. So we just called in for "new" service under my parents name and got all the deals/freebies so easily.
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FlocBoutique YEG
(@flocboutique) reported
from
Edmonton, Alberta
LOL @TELUS internet down on #BoxingDay
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Monika Social
(@MonikaSocialYeg) reported
from
Edmonton, Alberta
Anyone else’s Telus Pik Tv not working?
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Jon G.
(@WhiplashHimself) reported
from
Edmonton, Alberta
Considering @Rogers @RogersHelps has screwed me around long enough, and refused to get with the times to help me out. I’m likely going to change providers after over 10 years of being a customer. Hey @TELUS, how you doin?
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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J. Mendoza
(@vandoza) reported
@TELUSsupport How do I pay the bill of a Telus user who has since died? I've been trying since February 17th to get help.
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cool ranch broritos
(@jlcomeau14) reported
@mkd087 @TELUSsupport Hi mark! Thank you contacting Telus support. I can see in fact that yes there is service outages in your location. What else is weird is it’s just your location. Oh I see a reason here. “Yous a ho” is the reason I’m given. Nothing I can do. Have a great weekend! Go oilers!
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Krzy Guy (Chris)
(@krzyabn) reported
@jarmstrongbc next time you see one, pick up the handset and hang up and really quickly type in 2-7-2-7-3-7-8 and tell me if that secret menu pops up. I wont release info on the codes but curious to see if Telus fixed this.
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Jason Porteous
(@jwporteous) reported
@vmedia - when Nanton,AB transfers from axia to Telus, will your tv service still be available?
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Gursharan K Aurora
(@gkaurora) reported
@airtelbuzz I have a postpaid fully paid up number is +91 8967834366. I have been in Canada since 23 October 2021. Till now I have been receiving Airtel-Telus network. But now I am not receiving network. Kindly resolve the issue.
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🇨🇦 Joe Balaneski 🇺🇦
(@balaneski) reported
@blbourassa Haven't had a single outrage or issue since switching to @TELUS
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Doug
(@DKCKingston) reported
@sunlorrie @rexglacer Lorrie-C'mon-you know Huawei has been on the Canada China business council since at least 2017-they have put 5G in the Telus network from coast to coast- in fact Telus had to sign an NDA not to disclosed how far along they really were - their finished! Apparently in CBC as well
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John Clark
(@cyberclark) reported
Telus are primitives' when dealing with your cell phone problems, mindless at best. Don't go near them! More details to follow. @Telus #Telus
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Scales Nature Park
(@ScalesNaturePrk) reported
@sonimtech @bell_support @TELUSsupport Can anyone help? We got Sonim XP8's for our turtle team (Bell 2019, went to Telus 2021). Getting going this spring, several phones need repair. Warranty about to expire. We called all of you, went to both stores. No one has helped. Please?
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Janice from 🇨🇦
(@KeelShar59) reported
@BMarlene_ What service are you watching it on? I have Amazon Prime, so do you know if I need to sign up for Stack TV to get the WNetwork streaming service? I have the regular WNetwork through Telus, but I don’t think they have it on that station??