Telus

Telus Outage Report in Thorold, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Thorold, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Thorold and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Thorold, Ontario 02/13/2026 08:00

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Thorold, Ontario

Latest outage, problems and issue reports in Thorold and nearby locations:

  • JaeydePanda C.A.L. (@JaeydePanda) reported from Thorold South, Ontario

    Yes there’s an outage across several carriers at the moment. Koodo Telus Virgin Bell at least...

  • MikeNaraine Mike Naraine (@MikeNaraine) reported from Pelham Centre, Ontario

    @samanthalrogers I chose them over Telus, solely to support your fam 😆😉

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • XRAY2526 Michel Raymond (@XRAY2526) reported

    ADT by Telus is horrible. It took 3 calls to their call centre to get a technician to show up to service our alarm system-first 2 were no shows. The technician that showed up was an indi. contractor that didn't even try to fix the issue, rather he tried to sell a new system.

  • bukelacktavose Buke (@bukelacktavose) reported

    @TELUS Nobody has Optik TV anymore because you raised your lowest tier internet service to $85/month with a 200 gb data cap.

  • highbetastrat Marc Cooper (@highbetastrat) reported

    @JimJohannsson @PierrePoilievre I mean having them here with store fronts etc. I hear what you mean. Still only real options are Rogers bell telus. We need to open up. If Canada failed to be considered by Verizon... there's a problem.

  • RockinBluesShow Brent Morrison (@RockinBluesShow) reported

    @LisachristCBC is the power outage in North Vanvouver affecting Telus internet around Lonsdale? I have power, but no internet.

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    -No 24/7 emergency # she could call to have it fixed fast. -#Telus wanted her to upgrade to a more expensive brand to have data protection & security (up-selling based on their lack of data protections). #CRTC

  • Ernieiceman Ernie Iceman (@Ernieiceman) reported

    @TELUS is your internet down in Acheson again?

  • photo57 Andrea M (@photo57) reported

    Spent 45 min on the phone with #telus last month to renew 24 month internet/TV, with pdf sent showing agreed terms. Next 2 bills sent were just as high even after being promised reduced amts. Online support apologized but says nothing they can do. Seriously @TELUSsupport?!🤬

  • JoelOlandesca Joel Olandesca (@JoelOlandesca) reported

    @TELUSsupport Is there currently a Telus internet outage in parts of Calgary?

  • cakeis_not_alie Trevor Pott(◢◤); (@cakeis_not_alie) reported

    *ring* @TELUS rep: Hi, I'm calling from Teuls to make sure you're getting the best value from your internet and mobile plans *call ends* Me: *looks at mobile signal* Mobile signal: ZERO BARS Me: I have to laugh or else I'll cry.

  • JimMon JimMon (@JimMon) reported

    @TELUS @sciencetargets Great! However, any cost will be transferred to your customers ... However, It won't help in the long term ... What is really needed is a WORLD WIDE effort ... One country or company won't make a damn good ...