Telus outages and service status in Thorold, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus generated 0 outage signals in the last 24 hours around Thorold, including 0 direct reports.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Thorold, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Thorold, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
May 2, 5:00 AM EDT	0	0
May 2, 5:20 AM EDT	0	0
May 2, 5:40 AM EDT	0	0
May 2, 6:00 AM EDT	0	0
May 2, 6:20 AM EDT	0	0
May 2, 6:40 AM EDT	0	0
May 2, 7:00 AM EDT	0	0
May 2, 7:20 AM EDT	0	0
May 2, 7:40 AM EDT	0	0
May 2, 8:00 AM EDT	0	0
May 2, 8:20 AM EDT	0	0
May 2, 8:40 AM EDT	0	0
May 2, 9:00 AM EDT	0	0
May 2, 9:20 AM EDT	0	0
May 2, 9:40 AM EDT	0	0
May 2, 10:00 AM EDT	0	0
May 2, 10:20 AM EDT	0	0
May 2, 10:40 AM EDT	0	0
May 2, 11:00 AM EDT	0	0
May 2, 11:20 AM EDT	0	0
May 2, 11:40 AM EDT	0	0
May 2, 12:00 PM EDT	0	0
May 2, 12:20 PM EDT	0	0
May 2, 12:40 PM EDT	0	0
May 2, 1:00 PM EDT	0	0
May 2, 1:20 PM EDT	0	0
May 2, 1:40 PM EDT	0	0
May 2, 2:00 PM EDT	0	0
May 2, 2:20 PM EDT	0	0
May 2, 2:40 PM EDT	0	0
May 2, 3:00 PM EDT	0	0
May 2, 3:20 PM EDT	0	0
May 2, 3:40 PM EDT	0	0
May 2, 4:00 PM EDT	0	0
May 2, 4:20 PM EDT	0	0
May 2, 4:40 PM EDT	0	0
May 2, 5:00 PM EDT	0	0
May 2, 5:20 PM EDT	0	0
May 2, 5:40 PM EDT	0	0
May 2, 6:00 PM EDT	0	0
May 2, 6:20 PM EDT	0	0
May 2, 6:40 PM EDT	0	0
May 2, 7:00 PM EDT	0	0
May 2, 7:20 PM EDT	0	0
May 2, 7:40 PM EDT	0	0
May 2, 8:00 PM EDT	0	0
May 2, 8:20 PM EDT	0	0
May 2, 8:40 PM EDT	0	0
May 2, 9:00 PM EDT	0	0
May 2, 9:20 PM EDT	0	0
May 2, 9:40 PM EDT	0	0
May 2, 10:00 PM EDT	0	0
May 2, 10:20 PM EDT	0	0
May 2, 10:40 PM EDT	0	0
May 2, 11:00 PM EDT	0	0
May 2, 11:20 PM EDT	0	0
May 2, 11:40 PM EDT	0	0
May 3, 12:00 AM EDT	0	0
May 3, 12:20 AM EDT	0	0
May 3, 12:40 AM EDT	0	0
May 3, 1:00 AM EDT	0	0
May 3, 1:20 AM EDT	0	0
May 3, 1:40 AM EDT	0	0
May 3, 2:00 AM EDT	0	0
May 3, 2:20 AM EDT	0	0
May 3, 2:40 AM EDT	0	0
May 3, 3:00 AM EDT	0	0
May 3, 3:20 AM EDT	0	0
May 3, 3:40 AM EDT	0	0
May 3, 4:00 AM EDT	0	0
May 3, 4:20 AM EDT	0	0
May 3, 4:40 AM EDT	0	0
May 3, 5:00 AM EDT	0	0

May 3: Problems at Telus

Telus is having issues since 11:20 PM EST. Are you also affected? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Thorold, Ontario

Latest outage, problems and issue reports in Thorold and nearby locations:

Mike Naraine (@MikeNaraine) reported 20 minutes ago from Pelham Centre, Ontario
@samanthalrogers I chose them over Telus, solely to support your fam 😆😉
C.A.L. (@JaeydePanda) reported 38 minutes ago from Thorold South, Ontario
Yes there’s an outage across several carriers at the moment. Koodo Telus Virgin Bell at least...

Telus Issues Reports

Latest outage, problems and issue reports in social media:

heiba9866 (@heiba986627073) reported 4 minutes ago
@SerenaCMah @WestJet Westjet wanted cheap labor they got it. The agents in Telus El Salvador have a mediocre English level, they can't even understand a spelling, they work with "scripts" unnatural customer service, then they grow after 1 month of training without any experience in airlines at all
John Bifolchi ⓣ (@MrJohnBifolchi) reported 5 minutes ago
@globeandmail Honestly Telus sales rep gave me so much incorrect information. They use people outside of Canada and English is a problem.
Cornerstone Marketing Inc. (@CS_MarketingInc) reported 8 minutes ago
@gallomimia @cdntradegrljenn Owned by Telus - so same network
HoodMomma (@MommaHood2) reported 10 minutes ago
@flowzki I can handle my own and I have a big dog the only problem I had was with Telus; they sent 2 different predators to my home to fix the internet. Warning to the ladies do NOT let any Telus rep into your home when you are alone.
Heather 😸💕🇨🇦🇺🇦 (@AlbertaWildcat) reported 17 minutes ago
@TELUS outsourced all your call offices? Get an operator that can't pronouce my name. You outsourced to a differnt country whose first language is not English? You are losing a customer.
peaceful (@Peacefu17647442) reported 22 minutes ago
@ProvoGal01 @TELUS @TELUSsupport Could you also ask them why they give you scammers numbers for service on products
Roo (@RedRoo81) reported 22 minutes ago
@MeghanEMurphy You're right. If parents cancelled their internet providers, many kids would have amazing turnarounds. I wonder why so many parents promise to make sacrifices but that never included cancelling Telus.
skylow (@Skylowone) reported 23 minutes ago
@ProvoGal01 @TELUS @TELUSsupport Most of them have a hard time with the English language. After 45 minutes on the phone with one of them he told me that he will fix the "thing" . I asked him to explain what the " thing" was. He couldn't. Telus is not a serious company.
Aly Defrawy (@defrawidis) reported 24 minutes ago
Frustrated about Telus customer service. After they acquired ADT they don’t know how to restore a portal password. 7 hours on the phone with 9 different agents over the last 30 days No one knows how to do it. @TELUS @TELUSsupport @TELUSBusiness
Jayem 🇨🇦 (@LXXIIpercent) reported 31 minutes ago
@ProvoGal01 @TELUS @TELUSsupport I never answer calls from Telus. I know it'll be some foreigner so I won't understand a word they say. If I call them & get a foreigner I ask for a supervisor. Supervisors speak proper English. I think when you ask for a supervisor it gets transferred back to someone in Canada.