Telus outages and service status in Thorold, Ontario

Problems in the last 24 hours in Thorold, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Thorold, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports Near Thorold, Ontario

Latest outage, problems and issue reports in Thorold and nearby locations:

• 
  C.A.L. (@JaeydePanda) reported 27 seconds ago from Thorold South, Ontario

  Yes there’s an outage across several carriers at the moment. Koodo Telus Virgin Bell at least...

• 
  Mike Naraine (@MikeNaraine) reported 22 minutes ago from Pelham Centre, Ontario

  @samanthalrogers I chose them over Telus, solely to support your fam 😆😉

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  joe🇨🇦 (@crYptoFriendCA) reported 2 minutes ago

  @Paramounttt1 @Starlink Maybe Roger’s Telus bell Verizon should help out…why only Starlink?

• 
  Lorie (@MissWest003) reported 4 minutes ago

  @Hunny_diva @RogersHelps @Rogers Every time someone has a concern they direct ppl to Rogers Support as if that’s not their job. This Roger’s Help channel seems pretty pointless to me if they can’t actually help & give false info about something important like Pin#’s and Account Security. Glad I’m with #Telus

• 
  Omni G (@OmniG7) reported 5 minutes ago

  @Tablesalt13 So what your saying is, if we track the imie number we can link which members were doing this and if we have Telus phone records for example for the most recent hacks from the big 3 phone companies we could further narrow down providers and who specifically was abusing this. Fyi hacking is fun if used for the betterment of the country, not what they are doing.

• 
  Palestine Will Thrive 🪶 (@FryBreadFreak) reported 12 minutes ago

  sometimes im scared that telus will nuke my house if i try to arg without my vpn on the chance is never zero

• 
  Krustbag (@Krustbag) reported 16 minutes ago

  @ridge_line1 @ConradRed4 @CoryBMorgan For most people it's plenty, starlink is averaging 200-300 down for me, and 50-100 up. So by the numbers it's slower than fibre. But still plenty for streaming 4k video. That's for $140 a month I was paying $100 for 75/75 from Telus before moving to a rual address. I honestly believe that starlink is the future of internet, rather than running fibre to everyone's house

• 
  Laleczka (@Lalatran7) reported 17 minutes ago

  @TELUSsupport Who can we talk to at Telus that will help us? March 25- we pay $150 April 2- suspended April 3- we pay $144 Services back on April 9- next payment if not paid we get suspended AGAIN! WE told telus we can pay remaining amount in full on the 16th. Telus said nope!

• 
  ᴎiɿɘ (@erinh5995) reported 18 minutes ago

  People from Telus must have a humiliation kink because they keep calling me no matter how much i tell them to **** off.

• 
  Shelley Machon (@shelleymachon) reported 18 minutes ago

  @TELUS Hard to believe. Minimal competition. Telus has zero customer support.

• 
  chanduuuuu (@chanduuu_cs) reported 26 minutes ago

  @Pirat_Nation In March 2026, Crunchyroll confirmed a major data breach involving approximately 6.8 million users following a cyberattack on a third-party support provider, Telus Digital. The breach occurred when hackers used malware to hijack a support agent's Okta single sign-on account, giving them 24 hours of access to Crunchyroll’s internal systems, including Zendesk, Slack, and Google Workspace. Stolen data primarily consists of customer support ticket records, which include full names, usernames, email addresses, IP addresses, and general geographic locations. In April 2026, cybercriminals offered 2 million of these customer records for sale on a specialized forum, with a single buyer reportedly purchasing a bulk set of 1.2 million records. Security researchers have verified that 1.2 million unique email addresses from this sale are now appearing in data leak databases like Have I Been Pwned. The hackers reportedly demanded a $5 million ransom from Crunchyroll to prevent the release of 100GB of exfiltrated data, though the company has not officially confirmed paying it. Crunchyroll is currently facing class-action lawsuits alleging that the company failed to implement adequate security measures and was not transparent enough with users during the initial discovery. While Crunchyroll maintains that its core user database and full financial systems were not directly breached, the exposure of support ticket history means some users' partial payment info or private messages may be at risk.

• 
  MrJoeybear1959 (@joseffi30) reported 26 minutes ago

  worst customer service for cable/internet goes to Telus, no English reps only immigrants