Telus

Telus Outage Report in Thorold, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Thorold, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Thorold and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Thorold, Ontario 02/17/2026 19:55

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Thorold, Ontario

Latest outage, problems and issue reports in Thorold and nearby locations:

  • MikeNaraine Mike Naraine (@MikeNaraine) reported from Pelham Centre, Ontario

    @samanthalrogers I chose them over Telus, solely to support your fam 😆😉

  • JaeydePanda C.A.L. (@JaeydePanda) reported from Thorold South, Ontario

    Yes there’s an outage across several carriers at the moment. Koodo Telus Virgin Bell at least...

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • mmaxinelucille one big yike (@mmaxinelucille) reported

    Called Telus today cause my data wasn’t working when I wasn’t on wifi. After restarting multiple times and updating my software, turns out the issue was that I had my data turned off 🙃✨

  • bopdinghy Scottyboy (@bopdinghy) reported

    @TELUS WHY AM I GETTING SUCH A RUN AROUND FROM TELUS REGARDING MY BILL. NOBODY CALLS ME BACK. CUSTOMER FOR OVER 20 YEARS AND THIS US HOW IM TREATED. UNREAL

  • CheryshPerry Cherysh perry (@CheryshPerry) reported

    I have to work from home and @ShawInfo won’t fix my wifi. @TELUS how long will it take you to hook it up?

  • natelacroix Nate (@natelacroix) reported

    Hey @TELUS I ordered an iphone mini last week when you were giving away airpods with it, but you try to process it until today and it didn't work for some reason and rather than let me fix it you're making me reorder and now I won't get that deal. Pretty disappointed about it.

  • brettness37 BRDS TWEETN 🐦🐦🎵🎵 (@brettness37) reported

    @Shawhelp No thank you. Short of a time machine, I don't think you can help me. Happy to let @BrowntoBure and anyone else looking for a recommendation know how poorly I was treated by Shaw and how happy I am with @TELUS. Shaw had multiple chances to let me down before I moved my account.

  • rmthespian rmthespian (@rmthespian) reported from St. Albert, Alberta

    @maxfawcett @TD_Canada I felt bad for the Telus rep as I’m sure he and so many others were being overwhelmed. First thing he did was apologize profusely for the wait. I just wish they had the call back system instead of waiting that long.

  • tml_collector TML Collector (@tml_collector) reported

    @TELUS @CRTCeng @CRTCHearings Can we PLEASE get a tower for Clearview Ridge, Timberlands, Garden Heights in Red Deer, Alberta?! No service in the city in 2021 is absolutely unacceptable! Good thing it wasnt me trying to call out with my son in anaphylactic shock! #Telus #RedDeer

  • Katcam7399 Katherine Campbell🇨🇦 (@Katcam7399) reported

    @maxfawcett @TD_Canada Apparently you have never called Telus for customer support 🙄

  • brettness37 BRDS TWEETN 🐦🐦🎵🎵 (@brettness37) reported

    @BrowntoBure @TELUSsupport @Shawhelp I had major customer support issues with Shaw, switched to Telus for 10x the speed, 1/2 the price and no issues. Shaw sent me to collections for $26, 2 days after I paid the bill, within a month of closing the account. They suck sewer pipe.

  • RichHilborn Rich Hilborn (@RichHilborn) reported

    @TELUSsupport Hey I’m transferring my account over from Koodo to Telus, but I’m still waiting for my SIM card to show up but now my phone won’t connect to a network! I can’t receive calls or anything! Help!