Telus

Telus Outage Report in Thorold, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Thorold, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Thorold and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Thorold, Ontario 03/18/2026 14:30

March 18: Problems at Telus

Telus is having issues since 09:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (21%)

    Phone (21%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Thorold, Ontario

Latest outage, problems and issue reports in Thorold and nearby locations:

  • MikeNaraine Mike Naraine (@MikeNaraine) reported from Pelham Centre, Ontario

    @samanthalrogers I chose them over Telus, solely to support your fam 😆😉

  • JaeydePanda C.A.L. (@JaeydePanda) reported from Thorold South, Ontario

    Yes there’s an outage across several carriers at the moment. Koodo Telus Virgin Bell at least...

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • RobShaw_BC Rob Shaw (@RobShaw_BC) reported

    Dr. Henry calls on the service provider helping to run BC’s vaccination call-in lines - Telus - needs to “step up” and improve the delays.

  • hockeymom1 Karen Lindsay (@hockeymom1) reported

    Shame on you @TELUS @TELUSsupport @telusmobility You have been ‘fixing’ the issue for 3 months. Get it right.

  • joeybeechey Joey Beechey (@joeybeechey) reported

    @KylesWeather @CRTCeng If you're on Telus/Koodo you can turn on the call control feature which filters out most robot calls. Unfortunately I can't turn it on for mine with how I make calls to customers it doesn't work.

  • loneanimal Animal05 (@loneanimal) reported

    @CJAY92 As for paying bills, start a bill book, every time a bill comes in write down the amount and when due, break it up into payday chunks so every two weeks! Bills due March 10 - 24 Telus phone, due on the 15th, $9,000 (like that) P.S. you’re an adult now!

  • Averyflash judy y smith (@Averyflash) reported

    @alanfryermedia The job was contracted out to Telus—big-business-communications-giant fail!

  • lorirosebl Lori (@lorirosebl) reported

    @Eastlink That will be almost a month without any kind of service. Is this the image Eastlink wants to have. Time to switch to Telus because of this and the attitude of eastlink that they really don’t care. Is this the kind of customer service you offer your customers

  • kmun ⛓ Kʀɪs ⛓ (@kmun) reported

    Fast and reliable broadband Internet access is considered an essential service in Canada, yet these giants are still failing to provide adequate service in rural and remote areas while charging more for it at the same time. Yikes. @TELUS @TELUSsupport

  • RobertRazavi Robert Razavi (@RobertRazavi) reported

    @TELUS @TELUSsupport Been with Protectron then ADT customer for 20 years, not 1 problem. Telus takes over, we have been forced to chg equipment + Telus has failed FOR SIX MONTHS to do what was agreed on our contract signed by Telus #CustomerService #fail

  • JoshuaRey91 Joshua Rey (@JoshuaRey91) reported

    I had to watch the Petry goal while my Telus box was losing signal. It was pixelated.

  • YouNextYear Dorothy (@YouNextYear) reported

    Really really bad job @TELUS with covid vaccine signup. Lord help Vancouver if you’re in charge of the rest of the registration - as in everyone under 90 years old. Will you be refunding the taxpayer $$ you took for your incompetent performance