Telus

Telus Outage Report in Thorold, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Thorold, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Thorold and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Thorold, Ontario 11/26/2025 15:10

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Thorold, Ontario

Latest outage, problems and issue reports in Thorold and nearby locations:

  • JaeydePanda C.A.L. (@JaeydePanda) reported from Thorold South, Ontario

    Yes there’s an outage across several carriers at the moment. Koodo Telus Virgin Bell at least...

  • MikeNaraine Mike Naraine (@MikeNaraine) reported from Pelham Centre, Ontario

    @samanthalrogers I chose them over Telus, solely to support your fam 😆😉

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • BaconbitsRJ BaconbitsRJ (@BaconbitsRJ) reported

    Dear @telus. We have been living in the Peace Country for the past8 months and experiencing the atrocious internet / satellite service you are providing. Just curious since the county has already paid you for a new tower that you have failed to provide 1/2

  • ParszywyZyd Parszywy Zyd (@ParszywyZyd) reported

    @TELUS I experienced bill overages for the last 3 months. Your rep. admitted to error, but had to escalate issue to super as total exceeded $350. 3 hours later super offered to cover half as a good will gesture. Seriously? It's embezzlement & it's well described in criminal code

  • GolfGuy_yyc GolfGuy (@GolfGuy_yyc) reported

    @DevonTarrant @ShawInfo If you're pissed now, just wait until you have to deal with Telus support...

  • IrfanMo91293903 Irfan Mohammad (@IrfanMo91293903) reported

    @SamsungCanada @TELUS I bought a Samsung refrigerator in June 2020. Just after 18 months it stopped working. I called Samsung for repair. Samsung asked me to talk to their approved service center. In January 2022 They gave me im writing fridge is not repairable.

  • vinni780 Vinsanity (@vinni780) reported

    @CapsColts @TSNRyanRishaug @TELUS Yup, I was on the phone with them for 4-5 hrs when I switched. Cancelled next day and went back to shaw. Telus is the worst.

  • Habh8r37 HABH8R (@Habh8r37) reported

    @RdLessTrvled They promised just to drop fibre in my telco box (im not a telus customer anymore) they sabotaged my existing twisted pair wiring….NEVER use telus again

  • jwd7150 Jwd7150 (@jwd7150) reported

    @ShawInfo so shaw when r u hooking me back up since u lied I paid my monthly payment I know I'm behind but I'm doing my best to chip away at that bill but since your treating me like a telus customer where u don't give a crap & just want to money I'm going to keep irritating u!!

  • fiskee60 Mr.60 (@fiskee60) reported

    @CityofRedDeer Well it should be a priority if you charge taxes to live in an new area without service. They have better service in Ukraine and Telus is working on what? Its been this way for 3 yrs now?

  • latva69 Latva69 (@latva69) reported

    @TELUS The worst customer service ever

  • ray_sihota Ray Sihota (@ray_sihota) reported

    @TSNRyanRishaug @TELUS Have you done a power cycle, that usually fixes the issue