1. Home
  2. ❯
  3. Companies
  4. ❯
  5. Telus
  6. ❯
  7. Thorold
Telus

Telus outages and service status in Thorold, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • Telus generated 0 outage signals in the last 24 hours around Thorold, including 0 direct reports.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Thorold, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Thorold, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 15: Problems at Telus

Telus is having issues since 08:00 AM EST. Are you also affected? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Thorold, Ontario

Latest outage, problems and issue reports in Thorold and nearby locations:

  • MikeNaraine
    Mike Naraine (@MikeNaraine) reported from Pelham Centre, Ontario

    @samanthalrogers I chose them over Telus, solely to support your fam 😆😉

  • JaeydePanda
    C.A.L. (@JaeydePanda) reported from Thorold South, Ontario

    Yes there’s an outage across several carriers at the moment. Koodo Telus Virgin Bell at least...

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • bona_of
    bona fide lover of ladies (@bona_of) reported

    @SarcasticallyAJ @TSN_Sports @PrimeVideo You need to get iptv. I’ll never go back to telus tv and adding programming packages

  • 786110bsmla
    NK (@786110bsmla) reported

    to a customer is in the millions or more,over time. I called Scotiabank and they said call Telus. I called Telus and they said call Scotiabank. Pass the buck, till the customer gets tired and gives up. I am letting everyone know because of the principle of this situation.

  • PaulB527811000
    ShredderCowboy (@PaulB527811000) reported

    @JonFraserTF @TELUS Who are you going with Jon? I have had it with them and there cutomer service.

  • ScrubHill66
    ShaunaHill66 🇨🇦 🇱🇷 (@ScrubHill66) reported

    My mom's landline has been out since June 1st, appt on the 17th for tech. @TELUSsupport escalated it, the team called me today to tell me they would call me after the 17th to make sure it was done. That's not what "escalated" means! Will switch after 50+ yrs with @Telus #horrible

  • salmanesmaili
    Salman (@salmanesmaili) reported

    Hey @TELUS @TELUSsupport Today I spent over 50 minutes on the phone just to add ONE channel to my TV package. It’s 2026. We have AI agents, autonomous vehicles, and instant digital banking. Yet a basic account change still requires nearly an hour with customer service. This isn’t a technology problem—it’s a customer experience problem. Do better. #TelecomMonopoly #LackOfCompetition Cc: @CRTCeng

  • MPK527
    Matthew (@MPK527) reported

    @JonFraserTF @TELUS Telus customer service is brutal. As soon as I hear the thick accent of the foreign call center person I know I’m going to be frustrated. They are going a similar direction as Tim Hortons. Would not recommend.

  • dergleen
    D Ranan (@dergleen) reported

    @JonFraserTF @TELUS They left my senior mom without a landline phone for 9 months because someone hit the box in her alley and they couldn’t be bothered to repair it. One day I was on hold for 4 hours to get through to a service agent. 🤬

  • jabo_vancouver
    JABO Vancouver (@jabo_vancouver) reported

    @SluaghainO @TELUS Nah, the Telus internet is down here.

  • dapsyfaj
    Fada (@dapsyfaj) reported

    @JonFraserTF @TELUS Canadian businesses suck on customer service , maybe because people have not learnt how to fight for their rights, they just vote silently with their feet. Sometimes you need to bang the table to reset their business brains

  • engalicorn
    Colin Regan 🚀 (@engalicorn) reported

    @JonFraserTF @TELUS Yeah my experience last month with them was brutal. Activated international roaming online no other option. Turns out Seattle isn't international. $100 worth of roaming fees before I even left the airport @ $5/mb They text me "Text ROAM" to activate timing. "How embarrassing there's been an error" 2 hrs with tech support no solution. Bought $25 dollar esim online. Unlimited data for 5 days. 1/5 the cost of Telus Roaming plan that I can't add. Now I know.