Telus

Telus Outage Report in Welland, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and tv.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Welland, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Welland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Welland, Ontario 04/22/2025 13:45

April 22: Problems at Telus

Telus is having issues since 10:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (52%)

    Internet (52%)

  2. Phone (23%)

    Phone (23%)

  3. TV (9%)

    TV (9%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Welland, Ontario

The most recent Telus outage reports came from the following cities: Fonthill and Welland.

Loading map, please wait...
City Problem Type Report Time
CanadaFonthill Phone
CanadaWelland Internet
CanadaRidgeway Phone
CanadaWelland Internet
CanadaFonthill Phone
CanadaNiagara Falls Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Welland, Ontario

Latest outage, problems and issue reports in Welland and nearby locations:

  • MikeNaraine Mike Naraine (@MikeNaraine) reported from Pelham Centre, Ontario

    @samanthalrogers I chose them over Telus, solely to support your fam 😆😉

  • canadagunz Andrew Elcich (@canadagunz) reported from Wainfleet, Ontario

    Is @TELUS mobility down in Niagara, just lost all signal all together @TELUSsupport

  • JaeydePanda C.A.L. (@JaeydePanda) reported from Thorold South, Ontario

    Yes there’s an outage across several carriers at the moment. Koodo Telus Virgin Bell at least...

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • kristinafanzega kristina (@kristinafanzega) reported

    Thanks @TELUS for putting me on hold for an hour and 6 mins to hang up on me. I will invoice you for my time

  • kelownagurl 🇨🇦 Barb aka Kelownagurl 😷💉💉 (@kelownagurl) reported

    @jennifer_runs The only downside is that I’m still on the Telus network so my cell coverage in my neighbourhood sucks. One bar. I have to rely on having wifi calling turned on all the time.

  • J3NNA13 Jenna D (@J3NNA13) reported

    @TELUS don’t appreciate a phone call offering me some kind of deal when I’m not even a Telus customer. The telemarketer even hung up on me when I asked him to lose my number & that I wasn’t a customer.

  • lady_gae *** (@lady_gae) reported

    @koodo I have a $79 Koodo bill & never even put the SIM cards in our phones. Thanks Telus, this has cost you all of our business.

  • canadianguy1616 Music lover (@canadianguy1616) reported

    @telus is customer service getting worse? Why don't companies know how to deal with people? I have never in my live experienced such poor customer service @telus

  • mamakittyof5 mamaKitty (@mamakittyof5) reported

    @TheSpecialist4 We had this problem too…bye bye Telus & went to Shaw

  • BunjiKugashira1 Jay (@BunjiKugashira1) reported

    @TheSpecialist4 Some of those installers are lazy, and want to do things the easiest way not the right way. I’ve seen lines thrown over the roof of the house because they didn’t want to be bothered running it through the attic or whatever else. Switched to Shaw years ago because of crap Telus.

  • Precede_OHS Precede (@Precede_OHS) reported

    Unfortunately, due to @TELUS having some IT issues, our 1-866-989-0499 toll free number is not available. Our online portal & email booking options are still available, or please dial directly to 587-815-0456 to speak with a Customer Service Agent to book your appointments.

  • Modern_Ren_Geek Margaret Sutherland (@Modern_Ren_Geek) reported

    @TELUS I am upset with Telus. My 91 year old Grandma had Telus out to change her phone line last week, they broke her dryer vent. The worker claims it was already broken, despite my Grandma seeing it wasn’t broken prior, then saw him pick up the pieces. He won’t admit he broke it

  • lynch_jamal Jamal Lynch (@lynch_jamal) reported

    @TELUSsupport When we call out toll free number tel:18886140155 from our Telus phones we get errors.