Telus

Telus Outage in Burnaby, British Columbia

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

 No problems detected at Telus

Telus problems in the last 24 hours in Burnaby, British Columbia

Telus Outage Chart in Burnaby, British Columbia 07/11/2020 13:20

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • Internet 52.80% Internet
  • Phone 28.71% Phone
  • TV 6.81% TV
  • Wi-fi 5.60% Wi-fi
  • Total Blackout 3.16% Total Blackout
  • E-mail 2.92% E-mail

Telus Outage Map Near Burnaby, British Columbia

The most recent outage reports and issues originated from Coquitlam, Surrey, Vancouver, Burnaby, Richmond, Port Coquitlam, Port Moody, North Vancouver and New Westminster.

CanadaCoquitlam Total Blackout
CanadaSurrey TV
CanadaVancouver Internet
CanadaCoquitlam Wi-fi
CanadaVancouver Phone
CanadaBurnaby Phone

Telus in Burnaby, British Columbia Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Telus Issues Reports Near Burnaby, British Columbia

Latest outage, problems and issue reports in Burnaby and nearby locations:
  • SnBVancouver Salmon n'Bannock (@SnBVancouver) reported from Vancouver, British Columbia

    @TELUS @TELUSsupport #Fail... so fed up with you .. cannot even reach anyone to cancel my services ..😡😡😡😡😡😡Telus is killing my business

  • athayde_br Bruno Athayde 🇨🇦 🇧🇷 🏳️‍🌈 (@athayde_br) reported from Vancouver, British Columbia

    @TELUSsupport terrible service! Terrible support! Terrible customer care! Everything just so disappointing! Internet doesn’t work, tech doesn’t show up, customer care does nothing for the customer... Thanks @TELUS for the poor service.

  • spawnsteryvr Steven 🇨🇦 ✡️ (@spawnsteryvr) reported from Vancouver, British Columbia

    Sitting around wondering what it will take for @TELUSsupport @TELUS to get back to me. To fix my email. To clean up the mess they made. Hmmm...

  • spawnsteryvr Steven 🇨🇦 ✡️ (@spawnsteryvr) reported from Vancouver, British Columbia

    @TELUSsupport @TELUS if no one gets back to me with a solution to the problem you created soon, I will not pay my next bill. See how you like that. That or I’ll cancel all my TV, cell phone, internet and you’ll lose an extremely loyal customer. Customer not satisfied.

  • spawnsteryvr Steven 🇨🇦 ✡️ (@spawnsteryvr) reported from Vancouver, British Columbia

    @TELUSsupport your instructions on configuring Outlook post migration aren’t very good. I’d like my Telus email to@come through there and not Google. Followed your instructions and when I input my Telus address, says “email address already added”. Doesn’t help. 1/2

  • XianNewman Christian Newman 👨🏻‍💻 (@XianNewman) reported from Surrey, British Columbia

    @vchan @TELUS Let me know if they’re unable to resolve your issue and I’d be happy to help.

  • XianNewman Christian Newman 👨🏻‍💻 (@XianNewman) reported from Surrey, British Columbia

    @vchan @TELUS Nothing compares! If you need help resolving any issues let me know and I’ll do my best to help.

  • chinitta dj fuentes (@chinitta) reported from Vancouver, British Columbia

    Conversation. She sounded very uncertain of the said program/ promotion. Fast forward 2wks after, NO FOLLOW UP PHONE CALL @TELUS @TELUSsupport crappy service! Just got off the phone with another customer rep. In all fairness, he was apologetic and kind. Still, No resolution.

  • MartinvandenH Martin van den Hemel (@MartinvandenH) reported from Richmond, British Columbia

    Fantastic news. I’m a @TELUS customer and if they continued down the wrong path for 5G, I was considering switching to Rogers or Bell. Short-term pain for long-term gain.

  • kate0madden Kate Madden (@kate0madden) reported from Vancouver, British Columbia

    @NicESpurling @NatalieTheCapn Telus was a terrible experience and I eventually just gave up.

  • poovannact Dr. Pete Poovanna (@poovannact) reported from New Westminster, British Columbia

    @TELUSsupport I have a TELUS home account, why do I need to provide another verification for mobile services. I am not comfortable to provide SIN via phone.. This service person called from India.

  • brianb3648 Wily Mike Reilly (@brianb3648) reported from Vancouver, British Columbia

    @NYJetsCanada @BCLions @OhioBobcats @CFL @nathan_rourke @TELUS Hey idiot it's a Canadian draft. He's a CANADIAN. Maybe sit this one out. No ******* clue. LOL

  • AmandaSW87 Amanda S W♡ (@AmandaSW87) reported from Delta, British Columbia

    @AmyBeeman @TELUSsupport @TELUS This actually makes me really mad. I’ve been a customer for nearly 20 yrs...&all I see is pricing going up when other companies are way less. Currently $95/m for 3Gbs of data, like wtf.😳 It’s like MURDER to me. I need to upgrade but don’t have the patience to call & negotiate.

  • troysweather Troy Weatherly (@troysweather) reported from Delta, British Columbia

    @TELUSsupport I did not realize that y'all replied to this. 13 @telus reps later they had my confirm a second piece of ID and baba-bing bada-boom, it was fixed just like that. But the crazy part was me having to explain my "issue" to every single rep that I was transferred to.

  • TomGautreau Thomas Gautreau (@TomGautreau) reported from Vancouver, British Columbia

    Dealt with Shaw for forty yrs and thought would give Telus a try on a new service. BIG MISTAKE ! Mon. I called C/ S they told me they would call me in 48 hours or less to deal with problem. No call. @TELUS @Shawhelp Telus customer service offshore. Shaw is in Canada.

  • jajawoot Janice Abbott (@jajawoot) reported from Vancouver, British Columbia

    Hey @TELUS We @FreeOfViolence need 65 phones for a facility for folx who are recovering from #COVIDー19. Refurbished is cool, just need to be able to contact family & friends for comfort as will be in isolation, & will make contacting staff easier, if they need help.

  • jajawoot Janice Abbott (@jajawoot) reported from Vancouver, British Columbia

    Hey @TELUS We need 60 phones for a temporary facility for folx who are Recovering from COVID. Refurbished is fine, they just need to be able to contact families and friends for comfort (they will be in isolation), and staff if they need help. 🙏

  • AlbertLuk888 Albert Luk 陸 偉 明 (@AlbertLuk888) reported from Richmond, British Columbia

    @JustinTrudeau @bcpremier Please ask the corporates help out like Shaw/Telus internet bills and cell phone bills. Icbc insurance and home insurance that goes over thousands dollars. No bills until the CV19 is over. We trying to use our savings on foods and rent/mortgage.

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    Literally actually can’t believe that @TELUS is doing less than bare minimum right now to support customers in this crisis. Literally every other provider is waiving cell phone data overages and you’re like “we know you can’t travel so we are waiving roaming fees”. Do better.

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @CommonSenseSoc @TELUSsupport @CRTCeng @TELUS They won’t fix it because they want us to get fibre but our strata doesn’t want them drilling holes into the building envelopes.

Telus Issues Reports

Latest outage, problems and issue reports in social media:
  • realRayJavi ray (@realRayJavi) reported

    @TELUS so is 2 hrs a normal wait time for tech support?

  • Barbc1961 Barb 🇨🇦 (@Barbc1961) reported

    @TELUSsupport Spoke with the most wonderful customer rep last nite, Kaiby. I explained Shaw dropped the ball. He asked right off the bat what channels I liked, then found a great pkg for me. And cheaper than Shaw! I've switched! TY Telus. A++++ for customer service!

  • Markdonnery Mark donnery (@Markdonnery) reported

    @TELUSsupport hi telus I cant get through by phone wish there was an email address for support my internet keeps dropping out I am in a townhouse so not a large house and modem in the middle of house sons room cant even get internet 1/2 the time please help thank u

  • grapedevine Tracy Lynn (@grapedevine) reported

    @matpVI Telus is putting in all fibre optic in #Nanaimo. Have had sh*itty internet, deal up speed @ internet 5, no signal for years...This should be a plus! So tired of excessive $$$ & not the service promised/delivered!

  • SmuggyBear80 Indigenous Man #BlackLivesMatter (@SmuggyBear80) reported

    @Shawhelp Service is disconnecting again. Send me the phone for canceling my service. Every couple days. Same shitty service. Not worth $150 a month. Going to telus.

  • punkrokk65 johnny veres (@punkrokk65) reported

    @TELUS Want answers about my account, used tela-assist 3 times, hung up on twice, third time requested a live agent call-back, said 15 min, none came. Called again and requested call-back, told within 30 min, no callback came. Terrible service, terrible treatment. #telus

  • Rylan33477124 Rylan (@Rylan33477124) reported

    @shannonswee1 Telus is a damn joke

  • miyurufernando Miyuru Fernando (@miyurufernando) reported

    I have no problem accommodating for whatever work they are doing, but this is a huge can of worms during a pandemic. We're months into this and your staff are completely ignorant. Shame on you @TELUS #yeg

  • darkysabertooth Darky Sabertooth (@darkysabertooth) reported

    I can not believe how I was treated and lied to by @koodo / @TELUS purchase and loyalty department, actually refusing to help me despite having proof of previous communications. I'm so upset right now and actually crying because of the Rep.

  • crossingtortuga Kay | BLM ☠️ (@crossingtortuga) reported

    @NymueduLac Yeah we have that issue too so basically the 3 big companies are bell, rogers, and telus and they give us the "illusion" of having other companies to choose from even though it's their own smaller branches or they buy out any other competition they have