Telus outages and service status in Burnaby, British Columbia

Problems in the last 24 hours in Burnaby, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Burnaby, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Burnaby, British Columbia

The most recent Telus outage reports came from the following cities: Burnaby, Vancouver, New Westminster, Richmond, Delta, North Vancouver, and Coquitlam.

City	Problem Type	Report Time
Burnaby	Internet	7 hours ago
Vancouver	E-mail	1 day ago
Vancouver	Wi-fi	4 days ago
New Westminster	Internet	5 days ago
Vancouver	Total Blackout	6 days ago
Vancouver	Internet	6 days ago

Nearby cities with recent reports

Community Discussion

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Telus Issues Reports Near Burnaby, British Columbia

Latest outage, problems and issue reports in Burnaby and nearby locations:

• 
  Lori Foster (@hornscallywag) reported 4 minutes ago from West End, British Columbia

  **** Telus money grubbing ********!!!!

• 
  Gustavo Lin | 林偉綸 (@Gusslin) reported 4 minutes ago from Vancouver, British Columbia

  Still having issues with @TELUS wireless

• 
  Grant Dawson (@pyeinburnaby) reported 7 minutes ago from Buckingham Heights, British Columbia

  Waiting for #telus support to call me back. No internet. Any guesses on how long this will be? We are at 35minutes already

• 
  David Schreck (@StrategicThghts) reported 8 minutes ago from North Vancouver, British Columbia

  @TerryPlatt5 @TELUS @Shawhelp I had a similar problem when I had Shaw. Turns out old cable has impedance that isn’t compatible with modern digital equipment. Not all technicians know that.

• 
  Dyhia Belhabib (@dyhiapadilla) reported 12 minutes ago from North Vancouver, British Columbia

  When @TELUS charges you almost 200$ for a basic internet service every month. Anyone using starlink for home internet in Vancouver?

• 
  Rob Bahd (@robbahd) reported 14 minutes ago from Delta, British Columbia

  @RobShaw_BC @VaughnPalmer @TELUS So these call center agents are Telus employees? Adding agents to answer over a million calls is not going to solve the problem. A supplementary online system would have helped.

• 
  Brad Atchison (@Brad604) reported 22 minutes ago from New Westminster, British Columbia

  Anyone else having Koodo/Telus issues right now?

• 
  Bobbi-Lee Loganberg 🌻 (@BLeeLoganberg) reported 22 minutes ago from Vancouver, British Columbia

  @Solidchick4life August billing cycle, not the bill I just paid... It will not be enough to cover the inconveniences. I’ll be switching to TELUS as I no longer need TransCanada service.

• 
  Bernardo G. S. (@Eni_gs) reported 25 minutes ago from Burnaby, British Columbia

  Anyone having problems with @TELUS ? No internet on #Burnaby #BritishColumbia. Please help @TELUSsupport

• 
  DaleCadeau (@DaleCadeau) reported 26 minutes ago from Delta, British Columbia

  @GlobalBC As a member of Telus Life Plus, I am jumping no queues. All medical procedures I receive are outside of Telus & are in the MSP “lottery” to receive health care. I don’t have a family Doctor so how can keeping me out of visiting emergency or walk in clinics hurt the system?

• 
  MelanieSerre (@thatmelanielynn) reported 32 minutes ago from Vancouver, British Columbia

  @TELUS Telus’s US 🇺🇸 Healthcare has absolutely NO PLACE in Canada 🇨🇦 You SUCK Telus!!! #GetTheHellOutOfCanada #TelusSUCKS Telus Health LifePlus program, get ******** out of Canada 🇨🇦 You have NO place here! This is Canada, ai think you got your countries mixed up!

• 
  Peter Ryan 🇨🇦🇺🇦 (@pcryan5) reported 32 minutes ago from Vancouver, British Columbia

  @AmyBeeman @TELUS @TELUSsupport I start by asking - “how do I transfer my phone/cable/whatever service to another vendor?” Watch the costs drop from there…

• 
  Dave Pasin (@dave_pasin) reported 35 minutes ago from Vancouver, British Columbia

  @entwistled is CEO of @telus perhaps worst company in Canada. More interested in PR & virtue signalling than actually serving customers. Inept, bureaucratic, misleading, hopelessly horrid customer service & actually bankrupt of purpose & direction. Avoid this clown show of a co!

• 
  Nathan Sheng (@2022inYVR_CA) reported 36 minutes ago from Richmond, British Columbia

  @Telus, this #telus outage seems to be rather strategic. Somethings still work others don’t…

• 
  Juancho (@jchoisea) reported 39 minutes ago from Coquitlam, British Columbia

  Watching Elvis in Telus and... the ******* box shoot down! It is a shity service right here!!

• 
  John Reid (@johnb45_reid) reported 40 minutes ago from Coquitlam, British Columbia

  Telus support. I have tried but since you control my phone you can make it look like I am not replying. I already know that you control most of what I see and do. When I look at a site and can go get a coffee before it opens makes me very suspicious about your intentions.

• 
  freelance cyberbully (@d_esiree_______) reported 43 minutes ago from Vancouver, British Columbia

  In Telus cause I lost my SIM card cause I’m really stupid and this woman ahead of me just told me she’s been a customer since 1969. NINETEEN SIXTY NINE.

• 
  Jason Michael (@JayGarfs) reported 49 minutes ago from Richmond, British Columbia

  @TELUS @TELUSsupport #piktv #telusplus can you please fix telus+ this is getting ridiculous

• 
  Ciara Hempseed (@CiaraHempseed) reported 58 minutes ago from Vancouver, British Columbia

  I’m just far too exhausted. I’ve exhausted every option other than going to Er st Paul’s And it’s just blah The doctor on Telus health app felt all bad last night

• 
  mea70 (@doppelganger70) reported 59 minutes ago from North Vancouver, British Columbia

  Is #Telus internet down in North Vancouver/Capilano area or is it just me? @TELUSsupport #PureFibre #NorthVan

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  MedHatRingCrew (@MedHatCrew1) reported 6 minutes ago

  Really frustrating when @TELUSsupport @TELUS can’t give you a straight answer. “Services are possible down in your areas as Barhead Alberta is having an outage. You will get daily texts. Don’t fall back.” Don’t call back so just take my money but don’t call and ask why

• 
  Rob Charron (@Uzarre) reported 7 minutes ago

  @jodyvance @KevinMcCurdy @TELUS So you are hardwired and they have boost adapters on the main line? If this is an Apt building i bet there is cross line issues and a faulty signal booster somewhere in line. I almost guarantee it, especially if its not Fibre all the way to your modem

• 
  Margot Maddison-MacFadyen, PhD (@M_M_MacFadyen) reported 11 minutes ago

  @CanucksIn4 @jodyvance @TELUS I got Starlink a few years ago because our wifi was so bad I couldn’t work from home. It’s brilliant. Never had a problem since plugging Starlink in. When there’s a Starlink telephone, I will get it, too.

• 
  TELUS Support (@TELUSsupport) reported 13 minutes ago

  @MedHatCrew1 Our apologies for the disruption, are you still experiencing issues with your TELUS services?

• 
  Thundercat 🇨🇦🇷🇺 (@Thundercattttt0) reported 13 minutes ago

  @TELUS How about you guys fix that, I prefer a secured connection.

• 
  LaserGuy: Every Silver Lining Has a Cloud Arnd It. (@GunFarce) reported 15 minutes ago

  @Thundercattttt0 @TruthFringe @BlueJays Ya, Telus just sent me an offer for 25gb and cell service for $25 a month.

• 
  s.j nelson (@sjnelso95602567) reported 18 minutes ago

  @TELUS sucks!

• 
  Sarahattack 🇨🇦🦈🍹🐈‍⬛🧁 (@Sarahattack1) reported 22 minutes ago

  @jodyvance @TELUS I swear my dad is on the phone with Telus every other month. Last time he actually got scammed when he called a number for Telus off of google. They claimed he had to pay his remaining monthly balance before they could send a tech out to help, and he did… he lost $300

• 
  Ang (@ammoffat) reported 25 minutes ago

  @Social_Moi @TELUS Telus is the worst. I hate them. We pay $60 with Rogers/shaw

• 
  Gordon Adams (@GordAdams4) reported 29 minutes ago

  @jodyvance @TELUS I have had Shaw for the last twenty years and no problems