Telus outages and service status in Burnaby, British Columbia

Problems in the last 24 hours in Burnaby, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Burnaby, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Burnaby, British Columbia

The most recent Telus outage reports came from the following cities: Port Moody, Burnaby, Richmond, Vancouver, Anmore, and North Vancouver.

City	Problem Type	Report Time
Port Moody	Internet	19 hours ago
Burnaby	Internet	2 days ago
Richmond	TV	2 days ago
Vancouver	Internet	2 days ago
Vancouver	Total Blackout	5 days ago
Vancouver	Phone	7 days ago

Nearby cities with recent reports

Community Discussion

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Telus Issues Reports Near Burnaby, British Columbia

Latest outage, problems and issue reports in Burnaby and nearby locations:

• 
  Kiefer Abram (@kikithekrakra99) reported 6 minutes ago from Delta, British Columbia

  @RogersHelps is ****ing rogers down again!!! You sucks Rogers! 🤟 Goodbye rogers here I come telus next week Tuesday

• 
  Jason Michael (@JayGarfs) reported 8 minutes ago from Richmond, British Columbia

  @TELUS @TELUSsupport #piktv #telusplus can you please fix telus+ this is getting ridiculous

• 
  🇨🇦🇯🇵The Sam Murchison show🇺🇸🇨🇦 (@SamMurchison69) reported 16 minutes ago from Richmond, British Columbia

  @CIPSRT_ICRTSP Ask #Telus #bell #shaw if they would provide internet service to people who have no money for internet service at 8080 Anderson Rd Richmond BC. This is a necessity of life for some of the most vulnerable livi in extreme poverty. Please Bad Sam

• 
  Gustavo Lin | 林偉綸 (@Gusslin) reported 18 minutes ago from Vancouver, British Columbia

  Still having issues with @TELUS wireless

• 
  Cam Cavers (@camcavers) reported 19 minutes ago from Vancouver, British Columbia

  @YVRHousing We’re going back one day/week next month (I’m contracting at TELUS) and it’ll go up to 2-3 days eventually but that’s a huge change. I turned down a job with this same team in 2019 because they wanted people in the office 5 days/week then.

• 
  David Schreck (@StrategicThghts) reported 20 minutes ago from North Vancouver, British Columbia

  @TELUSsupport I have a Google email account and I don’t want another one. How do I stop nuisance text messages from TELUS about switching my TELUS email (which I never use).

• 
  Patrick C. Lalonde (@ProfLalonde) reported 27 minutes ago from New Westminster, British Columbia

  @reporteremma Telus, Bell, and Rogers played these games in Windsor, Ontario (where I formerly lived) for years. The only solution I found was them adding a note / rule on my account that I wasn’t liable for roaming in Michigan. But it’s annoying having to call to back out charges. Frustrating

• 
  DaleCadeau (@DaleCadeau) reported 30 minutes ago from Delta, British Columbia

  @DrGurdeepParhar As a member of Telus Life Plus, I am jumping no queues. All medical procedures I receive are outside of Telus & are in the MSP “lottery” to receive health care. I don’t have a family Doctor so how can keeping me out of visiting emergency or walk in clinics hurt the system?

• 
  MelanieSerre (@thatmelanielynn) reported 32 minutes ago from Vancouver, British Columbia

  @TELUS Telus’s US 🇺🇸 Healthcare has absolutely NO PLACE in Canada 🇨🇦 You SUCK Telus!!! #GetTheHellOutOfCanada #TelusSUCKS Telus Health LifePlus program, get ******** out of Canada 🇨🇦 You have NO place here! This is Canada, ai think you got your countries mixed up!

• 
  BdblE (@MsYouDoYou) reported 33 minutes ago from Burnaby, British Columbia

  @TheFalconer @TELUS Also **** off. As a business owner who processes transactions, I pay insane fees for everything I do. And so do the clients. And probably the staff. Pay your own fees you dumb *****.

• 
  Cam Cavers FKA Cam Cabers (@camcavers) reported 35 minutes ago from Vancouver, British Columbia

  @infil00p I think they fixed it late evening, but I’m not sure; wife and I are on Telus and I actually just finished moving both my kids’ phones from Speakout (which uses Rogers network) to Public prepaid sims, which is obviously Telus as it was bought out in 2016.

• 
  Dave Pasin (@dave_pasin) reported 36 minutes ago from Vancouver, British Columbia

  @Bzubyk @TELUS If you’ve ever had an issue with this horrid Telcom, you’d understand how bureaucratic & truly Inept they actually are. This isn’t really all that surprising when you team an inept co with an obviously feckless bureaucracy

• 
  Cam Cavers (@camcavers) reported 41 minutes ago from Vancouver, British Columbia

  @Atomos @Cinecraig Or Edmonton. I knew a guy there who was a network engineer at Telus and wore shorts on casual Friday EVERY week of the year, because his new boss once said “at least this shorts nonsense will end in winter” in earshot of the guy.

• 
  SGC Dream a little. Dream a lot. (@SamGorC) reported 43 minutes ago from Vancouver, British Columbia

  I love how Telus wears "we have the best customer service" on its sleeve and it still billed me AFTER I CUT MY SERVICE. I hate your service even more without even using it. That's a new low for a company in my books.

• 
  Sue🇨🇦 😎🍺 (@SuzieCanuck) reported 47 minutes ago from Vancouver, British Columbia

  @lumme_s @VsFan Don't disagree but my sister on Telus say the same...telecom just **** us over...where Where's the government?

• 
  Olumuyiwa Igbalajobi, Ph.D (@olumuyiwaayo) reported 54 minutes ago from West End, British Columbia

  Hi @TELUS, we do not have access to internet in the last couple of hours. Kindly fix this! Location- UBC, Vancouver!

• 
  Michael Smit (@msmit) reported 55 minutes ago from Vancouver, British Columbia

  @telus my gigabit internet is now 25mb. It has been atrocious for over a year - see the history of Speedtest results above. I have several key video calls late tonight and this is too much of a risk. Please help.

• 
  BdblE (@MsYouDoYou) reported 55 minutes ago from Burnaby, British Columbia

  @DaveBeFit @TELUS @Shawhelp We don’t/can’t get fibre so they aren’t that motivated to help.

• 
  aanshik1 (@Aanshik1) reported 56 minutes ago from Vancouver, British Columbia

  @TELUSsupport I have sent you a DM about my ongoing internet connection dropping issues with Telus internet with my case details, kindly respond to my DM, thanks.

• 
  BdblE (@MsYouDoYou) reported 59 minutes ago from Burnaby, British Columbia

  Every 3-days @telus calls me to ask for my husband and every 3-days I tell them to stop and also that we cancelled our home internet service when they refused to make it work at all so it’s a waste of sales time. Every time they say they made a note. Then are annoyed. Repeat.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Torina (@Torina1036429) reported 4 minutes ago

  @TELUS you need a service so people needing temporary suspension between house moves can pay a fee and when you get the new house restart service!

• 
  Katie Rago (@Bossmanrago) reported 4 minutes ago

  @TELUSsupport between July 28 and today Aug 5 l have spoke to at least 8-9 Telus agents to resolve a problem . I've had agents diarize to call me back as follow up ... nothing. Any other business working like this would be bankrupt. Telus is the worst provider choice !!!

• 
  Jason Zanatta (@JasonZanatta) reported 7 minutes ago

  @bcbluecon Even in Central Coquitlam at my business , y over y we pay more and y over year @telus service gets worse. Multiple dropped calls per week. Dead zones. Ridiculous given what we Canadians pay. Time of emergency I can’t imagine how bad it must be.

• 
  Bubba the Dog. (@eltigrethetiger) reported 10 minutes ago

  @NickPenaAlvarez @Rogers @TELUS Don't do it! Trust me. This was a criminal act. Telus has even worse service

• 
  teslainvernon (@teslainvernon) reported 16 minutes ago

  Telus needs to simplify their offerings. How much energy and time do they spend making all these complicated packages that are difficult to decipher and that require customers to phone in? A very customer-unfriendly approach.

• 
  BigKekwithCheese (@BigKekwith) reported 16 minutes ago

  @Ayan604 @TELUS @TELUSsupport Telus can't help you with the sand in your mangina. go cry on blusesky

• 
  Alex (@AlexBC997) reported 18 minutes ago

  @brettdrc Telus was never admired. Not that I remember.

• 
  Katie Rago (@Bossmanrago) reported 20 minutes ago

  @TELUSsupport between August 28 and today I have spoke to at least 8-9 Telus agents to resolve a problem . I’ve had agents diarize to call me back as follow up … nothing . Any other business working like this would be bankrupt. Telus is the worst choice ever a client could make

• 
  sub_commandante (@SCommandante) reported 25 minutes ago

  @business I will never use Telus again .

• 
  Lucas (@leaf_4) reported 29 minutes ago

  @not_sforys92 I do feel like we're being gaslit about services getting better, definitely feels worse. Up at the cottage on Telus or Rogers we used to get by, now it's the worst it's ever been. New cell tower should be active at the end of the month supposedly. We got starlink now tho