Telus

Telus Outage in Burnaby, British Columbia

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

 No problems detected at Telus

Telus problems in the last 24 hours in Burnaby, British Columbia

Telus Outage Chart in Burnaby, British Columbia 11/24/2020 04:20

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • Internet 58.10% Internet
  • Phone 18.67% Phone
  • TV 8.95% TV
  • Wi-fi 7.24% Wi-fi
  • E-mail 4.38% E-mail
  • Total Blackout 2.67% Total Blackout

Telus Outage Map Near Burnaby, British Columbia

The most recent outage reports and issues originated from Burnaby, Vancouver, Delta, Surrey, Richmond, Port Coquitlam, New Westminster, North Vancouver, Coquitlam, Port Moody, Pitt Meadows and New Westminster.

CanadaBurnaby Internet
CanadaVancouver Wi-fi
CanadaVancouver Internet
CanadaDelta TV
CanadaDelta Phone
CanadaBurnaby Wi-fi

Telus in Burnaby, British Columbia Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Telus Issues Reports Near Burnaby, British Columbia

Latest outage, problems and issue reports in Burnaby and nearby locations:
  • bow_en_arrow Grant Bowen (@bow_en_arrow) reported from North Vancouver, British Columbia

    @TELUSsupport we moved our cellular service from Telus to Koodo. Now we have a credit balance with Telus. How do we get that balance refunded?

  • MartinvandenH Martin van den Hemel (@MartinvandenH) reported from Richmond, British Columbia

    Hey @CBC! What’s the problem with your audio? Audio dropped in and out on Telus Optik TV Channel 800 and Telus Optik TV Channel 3, this morning/afternoon/evening which ruined my recording of @BBC #WaroftheWorlds

  • philwhln Phil Whelan 😷🇨🇦🦕🚀 (@philwhln) reported from Vancouver, British Columbia

    @nbennett_biv @CraveTVHelp @AppleTV I had a lot of issues through Telus too. Directly through Crave is the only thing that consistently worked for me.

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @toddnickel @TELUS @TELUSsupport Lemme know where you go because if it’s Shaw you’ll have the same issues so then what? I find it so odd that Telus’ solution is for you to find an independent 3rd party they can’t recommend to come in and fix their crap work that you’ll pay for.

  • captainfoote Captain Tom E. Foote (@captainfoote) reported from Surrey, British Columbia

    For 8 business days - I have had the worst customer experience with @TELUS and @TELUSsupport - Anyone win yet?

  • vancitytrevor trevor (@vancitytrevor) reported from New Westminster, British Columbia

    @TELUSsupport Lol u reply 24hrs later wow. Thats horrible @TELUS

  • spawnsteryvr Steven 🇨🇦 ✡️ (@spawnsteryvr) reported from Vancouver, British Columbia

    @rhythmteacher I’m with Telus for everything. Bundles. Service is ridiculous these days though. No matter what time of day o call in (odd time when I need to) on hold for an hour. Who the f**k has time and patience for that?

  • spawnsteryvr Steven 🇨🇦 ✡️ (@spawnsteryvr) reported from Vancouver, British Columbia

    I think next billing cycle I’ll withhold payment @TELUSsupport @TELUS. Make you wait until the funds are available (even though they are) like you make me wait on hold. Your level of customer service/tech support has dropped significantly these past few months. Unacceptable.

  • CandiVanCity24 Candi Marie (@CandiVanCity24) reported from Surrey, British Columbia

    @LuckyMobileCan I have been using your service for almost 3 years with no problems until now. Not impressed #luckymobile , you can bet I’ll be going back to a @TELUS plan now 💯! Who else has had issues with #luckymobile . #TELUS treats their customers much better!

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @carlz8 @TELUS Oh that happened to me. Then it wasn’t canceled. Then it was a 6 week endeavour where they couldn’t get their system to cancel.

  • whourDaDa Oladada (@whourDaDa) reported from Burnaby, British Columbia

    One of @TELUS representatives lied to get me to sign to a 2 year deal now I will have to pay 1000 to cancel your service.

  • Junayyyy Mary June Margarico (@Junayyyy) reported from Vancouver, British Columbia

    @TELUS sucks.

  • CiaraHempseed Ciara Hempseed (@CiaraHempseed) reported from Vancouver, British Columbia

    I actually had to use that Telus Babylon app to get some perscriptions for this migraine Send help

  • smjnews Soren Jensen (@smjnews) reported from Anmore, British Columbia

    @TELUS please stop with the customer service calls! I've been getting at least one call every day for the past few weeks. I'm happy with my mobile service! Please stop calling!

  • golfercruz CC (@golfercruz) reported from Richmond, British Columbia

    @imAnewbie @RogersHelps Rogers Internet is horrible. Great prices and deals but the service falls flat compared to Bell or Telus.

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @2muchcoffee4me @BretInVancouver @TELUS Yep. And it’s just poor client care. Because I’ve had issues since we got it. And I’ve tried but half the people I talk to don’t understand what I am saying. I don’t need to be told how wifi works. I need troubleshooting beyond google. They are so busy assuming I am confused.

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @AureliaCotta @TELUSsupport Lol. I can’t see any messages from Telus support apparently.

  • AudreyLobato Audrey Lobato (@AudreyLobato) reported from Surrey, British Columbia

    @TELUSsupport So it’s been 2 weeks since I DM’ed contact info with no response. And my @TELUS PikTV and *BOOSTED WIFI are still crap.

  • Amu3188 amu (@Amu3188) reported from Surrey, British Columbia

    @TELUSsupport Hey there, I am recently switched to TELUS and have some questions can anyone please help me?

  • Amu3188 amu (@Amu3188) reported from Surrey, British Columbia

    @TELUSsupport I recently switched to Telus and having some issues with my account. Could you guys, please help?

Telus Issues Reports

Latest outage, problems and issue reports in social media:
  • firewall17 mhel babon (@firewall17) reported

    @PLDT_Cares the phone number of my account is 89618473 provide by our company telus and its under my name you can check that service is not working for more than 3 weeks...they dont give me the account number but that is under my name imelda L. Babon

  • JHuddleston67 Jenny Huddleston (@JHuddleston67) reported

    @Karens_Red_Pony I watch on VOD. I should cancel TELUS and stream Instead.

  • LileikisParker Parker Lileikis (@LileikisParker) reported

    @BartHuskie I work for the Telus Canada D2C team! Shoot me a message and I can see if we could help you out with some of your internet issues!

  • LileikisParker Parker Lileikis (@LileikisParker) reported

    @stevendrowe I work for the Telus Canada D2C team! Shoot me a message and I could see if we can help you out with your bad services!

  • LileikisParker Parker Lileikis (@LileikisParker) reported

    @Me0wfia I’m a sales rep for the Calgary Telus D2C team! Shoot me a message and I’ll see if we could help you out!

  • MarkMe60 Mark Meunier: ⁜ (@MarkMe60) reported

    @Bell I thought Telus was bad until I discovered the Nightmare that is Bell.

  • tibor86 Taylor (@tibor86) reported

    @TELUSsupport Telus doesn’t provide support services at 9:30? The virtual assistant is complete garbage

  • CALCocoReads Coco (@CALCocoReads) reported

    @eyesplash I used to pay $86 to Telus before I upgraded. I am saving money not going to happy hour etc. I'll drop it back down if this **** ever ends.

  • hilaryCGY Hilary Grevstad (@hilaryCGY) reported

    So...our internet has been down for nearly three hours. It’s also happening to neighbours according to our neighborhood Facebook page. #telus is telling there is nothing wrong. #telus stinks right now.

  • barryjohnson17 Barry Johnson (@barryjohnson17) reported

    @telus it is very frustrating to upgrade my service. I can’t do it on line for some reason I have to call during business hours. Will the online Black Friday deals will still apply when I call in? @Shaw is it this hard to sign up, it may be time to make a change.