Telus Outage Report in Burnaby, British Columbia
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The latest reports from users having issues in Burnaby come from postal codes V5B, V5C and V5H.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Burnaby, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Burnaby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (48%)
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Phone (27%)
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Wi-fi (9%)
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TV (7%)
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E-mail (5%)
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Total Blackout (5%)
Live Outage Map Near Burnaby, British Columbia
The most recent Telus outage reports came from the following cities: Vancouver, Surrey, Burnaby, Richmond, Coquitlam, Coquitlam, Port Moody, Delta, Port Coquitlam and North Vancouver.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver |
Internet | |
| Vancouver |
||
| Vancouver |
Wi-fi | |
| Surrey |
Wi-fi | |
| Surrey |
Phone | |
| Vancouver |
Community Discussion
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Telus Issues Reports Near Burnaby, British Columbia
Latest outage, problems and issue reports in Burnaby and nearby locations:
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Rob MacKay-Dunn 🇨🇦
(@robmackaydunn) reported
from
Westmount, British Columbia
@TELUSsupport I seriously can’t remember how many times I’ve filled out your “Bring the TELUS PureFibre® network to my neighbourhood” form. TELUS marketers even call us to sell us PureFibre, only for us to have to explain to them that for some unexplainable reason @WestVanDistrict isn’t served
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John Reid
(@johnb45_reid) reported
from
Coquitlam, British Columbia
Telus I sent you a message but Twitter has a problem. It keeps saying we are trying to verify you and then it can't. Is this how big money talks?
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Vancouver Owls™️
(@Vancouverowls) reported
from
Vancouver, British Columbia
@WhitecapsFC Telus a company known for terrible customer service and whitecaps known for the exact same thing,a match made in heaven
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John Reid
(@johnb45_reid) reported
from
Coquitlam, British Columbia
Telus support. I have tried but since you control my phone you can make it look like I am not replying. I already know that you control most of what I see and do. When I look at a site and can go get a coffee before it opens makes me very suspicious about your intentions.
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DaleCadeau
(@DaleCadeau) reported
from
Delta, British Columbia
@DrGurdeepParhar As a member of Telus Life Plus, I am jumping no queues. All medical procedures I receive are outside of Telus & are in the MSP “lottery” to receive health care. I don’t have a family Doctor so how can keeping me out of visiting emergency or walk in clinics hurt the system?
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MelanieSerre
(@thatmelanielynn) reported
from
Vancouver, British Columbia
@TELUS Telus’s US 🇺🇸 Healthcare has absolutely NO PLACE in Canada 🇨🇦 You SUCK Telus!!! #GetTheHellOutOfCanada #TelusSUCKS Telus Health LifePlus program, get ******** out of Canada 🇨🇦 You have NO place here! This is Canada, ai think you got your countries mixed up!
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DaleCadeau
(@DaleCadeau) reported
from
Delta, British Columbia
@richardzussman As a member of Telus Life Plus, I am jumping no queues. All medical procedures I receive are outside of Telus & are in the MSP “lottery” to receive health care. I don’t have a family Doctor so how can keeping me out of visiting emergency or walk in clinics hurt the system?
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Steven 🇨🇦 ✡️
(@spawnsteryvr) reported
from
Vancouver, British Columbia
Epic fail today @TELUSsupport @TELUS. Not only did my appointment for today get bungled but now your agents can’t even schedule a new one. This is horrible customer service. A lesson in how not to handle customers.
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VWbugNuT
(@Ryansisson7) reported
from
Pitt Meadows, British Columbia
@TELUS The call-back service doesn't even call my phone it goes directly to my voicemail. What can you do about this disservice to your customers who can only wait on hold an hour to speak with a representative?
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Steven 🇨🇦 ✡️
(@spawnsteryvr) reported
from
Vancouver, British Columbia
Why can’t I access my account @TELUSsupport? Broken links, can’t view/manage my account - this is not how you treat customers @TELUS.
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HODLouly
(@Maria_here) reported
from
Burnaby, British Columbia
@theJagmeetSingh You mean Telus has workers still? Every time I call there I’ve never waited less than 45 minutes on hold
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gabrielle
(@realgabeangel) reported
from
Richmond, British Columbia
@FBI @CIA I have evidence that links Neteller and the management team into the PATHIC network (Rohit Joshi) into manipulation of data using Google servers (which ties in Google, Shaw, Rogers, Telus) and links @POTUS to improper legal misconduct by pardoning Jordan, an officer of
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Rob MacKay-Dunn 🇨🇦
(@robmackaydunn) reported
from
Westmount, British Columbia
@TELUS’ internet service has gotten so bad that we have to pay for 2 DSL lines to keep our TV, Internet and security system somewhat stable.
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Rob MacKay-Dunn 🇨🇦
(@robmackaydunn) reported
from
Westmount, British Columbia
Been hearing “coming soon” for 4+ years…is there an infrastructure issue with @TELUS & @WestVanDistrict?
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DaleCadeau
(@DaleCadeau) reported
from
Delta, British Columbia
@GlobalBC As a member of Telus Life Plus, I am jumping no queues. All medical procedures I receive are outside of Telus & are in the MSP “lottery” to receive health care. I don’t have a family Doctor so how can keeping me out of visiting emergency or walk in clinics hurt the system?
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John Reid
(@johnb45_reid) reported
from
Coquitlam, British Columbia
Why is it that telus doesn't know what it's doing. I pay money to block my phone going out to the internet, except using my own wifi. Then I get repeated emails, texts to connect to telus internet. I guess they just pocket the money as a bonus for themselves. Fix your problem.
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Dyhia Belhabib
(@dyhiapadilla) reported
from
North Vancouver, British Columbia
When @TELUS charges you almost 200$ for a basic internet service every month. Anyone using starlink for home internet in Vancouver?
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VWbugNuT
(@Ryansisson7) reported
from
Surrey, British Columbia
@TELUS How many times do I have to say NO to your co stant barrage of phone calls about switching my service? YOU ARE HARRASING ME. I'm not giving any info to the call center that for all I know is the same call center full of CRA scammer callers. TAKE NO FOR AN ANSWER!
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Rob MacKay-Dunn 🇨🇦
(@robmackaydunn) reported
from
Westmount, British Columbia
@TELUSsupport @WestVanDistrict As a longtime TELUS mobility x2, home security, Internet 50 x2 & Optik TV customer, I think it’s a fair question to ask why #PureFibre isn’t offered to @WestVanDistrict? After 4+ years of “coming soon”, I’m politely asking for a straightforward answer. Thank you
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Jason Michael
(@JayGarfs) reported
from
Richmond, British Columbia
@TELUS @TELUSsupport #piktv #telusplus can you please fix telus+ this is getting ridiculous
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Anarchy Man
(@__M__A__K__) reported
@TELUSsupport @TELUS wtf is up with your website?? Everywhere I click for help I get “502 Bad Gateway”. 😡
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iverglas
(@iverglas) reported
@Seriouslytwist3 @janetwagner21 Fireside chats! Poilievre apparently thinks he can make himself look like somebody with a blue collar & calluses. He's regular folks! In fact, he's never worked a day in his life... other than doing collections for Telus. The Hare's Hair: a true hack's hack.
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Hossein Mehrizy
(@BcBestRate) reported
@TELUSsupport I need a support tech call me ASAP! I have been #telus customer for 17 years and have over 10 products as well as 16 cellphone lines… just keep waiting and waiting for a simple task!!
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ricochicomico
(@ricochicomico1) reported
Telus, magic real estate-based yield, relentless agrawal ads. They are going to kill the poor, then use the same ugly copypasta for who to blame.
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Ryan Turnbull
(@RyanTurnbull20) reported
@DeondreSmiles I know Telus used to have pretty bad coverage in rural MB, not sure if their rural coverage is bad in other provinces too?
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Kᴇɴ MᴄLᴇʟʟᴀɴ
(@kenmc76) reported
@calgaryeconomic @TELUS @Navin_K_Arora Great! Now how about putting up a cell tower in Legacy. It's only been a community since 2017 and no cell service.
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wildin’ out with shaina 🤙🏽
(@wildoutwshaina) reported
Telus literally makes my blood boil they’ve been jipping my family and I for ******* years you literally have to tell them how to fix the issues they create @TELUS
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Rob Sheridan
(@RobSheridan7) reported
@tyleryphd @DeondreSmiles And its Telus’ network Koodo uses. Same company.
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Eleanor Vannan-McDonald
(@EleanorVannan) reported
@DeondreSmiles We get it back not getting it back* also that’s not a Telus thing. There isn’t the infrastructure in place for anyone to get service on that road. I think they’re fixing that though.
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Jongo! 🐝♦️
(@Jon_G_Olson) reported
@bmf403 @TELUS I actually downgraded back to LTE. 5G is awful.