Telus outages and service status in Burnaby, British Columbia
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Full Outage Map
- Telus generated 3 outage signals in the last 24 hours around Burnaby, including 3 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Phone.
- The most recent signal from this area was received Jun 9, 10:57 PM EDT.
- Internet (48%)
- Total Blackout (18%)
- Phone (15%)
- Wi-fi (13%)
- E-mail (5%)
- TV (3%)
The latest reports from users having issues in Burnaby come from postal codes V5A , V3N , V5B , V5H and V5C .
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Burnaby, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Burnaby, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Burnaby, British Columbia
The most recent Telus outage reports came from the following cities: Vancouver, North Vancouver, Burnaby, New Westminster, Richmond, and Delta.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver
|
Wi-fi | 1 hour ago |
|
North Vancouver
|
Internet | 5 hours ago |
|
Vancouver
|
9 hours ago | |
|
Vancouver
|
Internet | 2 days ago |
|
Vancouver
|
Internet | 6 days ago |
|
Vancouver
|
Internet | 7 days ago |
Nearby cities with recent reports
5 recent signals
1 recent signals
Community Discussion
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Telus Issues Reports Near Burnaby, British Columbia
Latest outage, problems and issue reports in Burnaby and nearby locations:
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Kerri Coombs (@kerricoombs) reported from Vancouver, British Columbia@pattibacchus @TELUS @TELUSsupport I use Lightspeed and have been paying about $40/month for years, as a very heavy internet user. Not sure how the service is because I've almost never needed it. I replaced a modem once and they were fine. Streaming is fine but YouTube uploads are kinda slow. I'm happy with them.
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Grant Dawson (@pyeinburnaby) reported from Buckingham Heights, British ColumbiaWaiting for #telus support to call me back. No internet. Any guesses on how long this will be? We are at 35minutes already
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Lucas Mastelaro (@lucasmastelaro) reported from Vancouver, British ColumbiaCan you imagine booking an appointment with a customer for an essential service and not showing up? And not calling to reschedule? That’s what @TELUS @TELUSsupport did with me today. #badcustomerservice
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SGC Dream a little. Dream a lot. (@SamGorC) reported from Vancouver, British ColumbiaI love how Telus wears "we have the best customer service" on its sleeve and it still billed me AFTER I CUT MY SERVICE. I hate your service even more without even using it. That's a new low for a company in my books.
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Kristy J. (@kristygilljames) reported from North Vancouver, British ColumbiaMST time? 7:48 in YVR-8:48 MST? @TELUSsupport your website say’s 9pm MST voicemail said you’re closed. (Called earlier &got estimated 90min wait time) However... I may be wrong with the times? Being charged for ADT and @telus SmartHome-need help sorting out please!
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Antman 🐜🐜 (@ntman__) reported from Burnaby, British Columbia@TELUS @TELUSsupport On Sunday your technicians were working outside my house and they disconnected the internet cables and now I don't have internet in my house, I call to your call center and they don't give me a solution, and I have to wait for a technician to go to my house..
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John Reid (@johnb45_reid) reported from Coquitlam, British ColumbiaWhy is it that telus doesn't know what it's doing. I pay money to block my phone going out to the internet, except using my own wifi. Then I get repeated emails, texts to connect to telus internet. I guess they just pocket the money as a bonus for themselves. Fix your problem.
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Nicholas John Ellan (@njfavengers) reported from Burnaby, British ColumbiaHey @Translink it's way past time we got indigenous place names going on some of these SkyTrain stations. Like Patterson? Braid? "Main St Science World"??? A) it's the Telus World of Science these days B) we don't need you to tell us it's on main st C) **** colonialism in the ear
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Nicky Bullets (@nbrosef) reported from Vancouver, British Columbia@BuddJacket @BigNasty6oh4 @BigNasty6oh4 This. You just play them off each other and watch them beg for your service like the corporate bloodsuckers they are. Telus all day for TV never had complaints about their internet and I okay poker online. Just watch the upselling. Bloodsuckers all of them so.
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C.R. Martel, Esq. (@PickledGingerBC) reported from Coquitlam, British Columbia@CALCocoReads You should still have 911 access... phones are designed to hop on to any network it can pick up to place an emergency call, even if you have no SIM card... just means that Rogers/Fido customers would hop in to Telus/Bell to make the call.
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Cam Cavers (@camcavers) reported from Vancouver, British Columbia@YVRHousing We’re going back one day/week next month (I’m contracting at TELUS) and it’ll go up to 2-3 days eventually but that’s a huge change. I turned down a job with this same team in 2019 because they wanted people in the office 5 days/week then.
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Jason Michael (@JayGarfs) reported from Richmond, British Columbia@TELUS @TELUSsupport #piktv #telusplus can you please fix telus+ this is getting ridiculous
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Chris Mitchell (@chrismitcheldlr) reported from Coquitlam, British ColumbiaAs a Telus Mobile customer, having wifi in the tunnel is a huge plus. You can check bus connections for PoMo or Burquitlam Station without data (which can be spotty after leaving the tunnel).
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freelance cyberbully (@d_esiree_______) reported from Vancouver, British ColumbiaIn Telus cause I lost my SIM card cause I’m really stupid and this woman ahead of me just told me she’s been a customer since 1969. NINETEEN SIXTY NINE.
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DaleCadeau (@DaleCadeau) reported from Delta, British Columbia@GlobalBC As a member of Telus Life Plus, I am jumping no queues. All medical procedures I receive are outside of Telus & are in the MSP “lottery” to receive health care. I don’t have a family Doctor so how can keeping me out of visiting emergency or walk in clinics hurt the system?
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Stefano Buliani (@sapessi) reported from Vancouver, British ColumbiaI get that there's a new version of the Pik TV app for Android and you are excited for the to update, @TELUS. But unless it's absolutely necessary, forcing me to upgrade or quit when I launch the app is the worst experience!
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Quinn Mell-Cobb (@QuinnMellCobb) reported from Vancouver, British Columbia@Shawhelp Myself and two other people (all with university educations) were unable to figure out how to install it, and now I’m paying for a service I’m not receiving. Make this right immediately or I’m going back to @TELUS.
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Brad Atchison (@Brad604) reported from New Westminster, British ColumbiaAnyone else having Koodo/Telus issues right now?
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Cam Cavers FKA Cam Cabers (@camcavers) reported from Vancouver, British Columbia@infil00p I think they fixed it late evening, but I’m not sure; wife and I are on Telus and I actually just finished moving both my kids’ phones from Speakout (which uses Rogers network) to Public prepaid sims, which is obviously Telus as it was bought out in 2016.
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mea70 (@doppelganger70) reported from North Vancouver, British ColumbiaIs #Telus internet down in North Vancouver/Capilano area or is it just me? @TELUSsupport #PureFibre #NorthVan
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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baddaDan (@dsquareddan) reported@wongkarwasian $42 Telus exclusive partner program 100gb unlimited Can-USA-Mexico Before I figured out how to weasel my way into this, I was a sad sack of **** paying $100/month routinely going over my data usage.
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Brad Jeffries (@brad_jeffries) reported@Nuni_Sas_Yu @guyjbreton Yeah mine sucks if there’s 4 drops of rain and 15 km/hr wind. And that’s new Telus gear
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Frankie Chase 🇨🇦🇬🇧 (@KellyCh80459892) reported@PrairiePersp Pierre has absolutely no financial education or job experience. He has no global contacts except India. Pierre has never had a real job other than a paper boy for the Calgary Sun and a Telus debt collector. Pierre thinks he's smarter than he is and it's embarrassing. Women can't stand Pierre
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Marqee (@Marquis86069666) reported@R21289Jeff GOD bless those people. We need all our nature. I know every ft of the roads. I spent 30years building Telus Cell sites. PG was small on first sites all microwave now on fiber. In 800kms in the worst conditins I never hit ananimal thak god.
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🛡️ SPHERICAL SHIELD (@sphericalshield) reportedRogers could never get married because who would show up for the reception? Nobody. Exactly. That is why I am with @TELUS
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Tierneymisu (@the_ref14) reported@wongkarwasian $35 for 100gb canada-us-mexico with public mobile (Telus network) They exist and it's easier then ever to find a deal. People just like pissing money away
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Ron Couturier (@RonCouturier99) reported@jodyvance @TELUSsupport @TELUS Ok what was the problem?
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Eve (@utopianluvr) reported@RogersHelps @Iam_viktoh1 This is the problem when our country is an oligarchy. Rogers, Telus all the same crappy service.
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Julie (@SeekingSunJulie) reported@TELUS Telus is literally falling apart. Service is appalling and using out of country service providers is a huge part of the problem.
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Mark (@markquarless) reportedAll I think of lately about Canada is negative because there isn't much positive news coming down the pipe. I'm thinking of moving us and am seriously looking into it. But I want to share something really positive tonight. Telus began here as a phone / Internet company in '98 and I used to hate them because of the many hours I spent on the phone with CSR about our internet speeds. But then they began a health program. I use Telus Health whenever I can because I still have no family doctor here in Canada - it's been 30 years. If I get one it's probably going to be through Telus Health and the work they have done. If I can go to them, I go to them instead of spending an entire day waiting in triage at any hospital or clinic. They've got it right (this is not a paid promotion, it's from the heart).