Telus outages and service status in Burnaby, British Columbia
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Full Outage Map
- Telus generated 3 outage signals in the last 24 hours around Burnaby, including 3 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- The most recent signal from this area was received Jun 20, 3:45 AM EDT.
- Internet (41%)
- Total Blackout (24%)
- Wi-fi (18%)
- E-mail (9%)
- Phone (6%)
- TV (3%)
The latest reports from users having issues in Burnaby come from postal codes V3N , V5B , V5H and V5A .
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Burnaby, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Burnaby, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Burnaby, British Columbia
The most recent Telus outage reports came from the following cities: Vancouver, North Vancouver, Burnaby, New Westminster, Richmond, and Delta.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver
|
Total Blackout | 6 hours ago |
|
Vancouver
|
Total Blackout | 7 hours ago |
|
Vancouver
|
Wi-fi | 19 hours ago |
|
Vancouver
|
4 days ago | |
|
North Vancouver
|
Internet | 8 days ago |
|
Vancouver
|
Wi-fi | 10 days ago |
Nearby cities with recent reports
4 recent signals
Community Discussion
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Telus Issues Reports Near Burnaby, British Columbia
Latest outage, problems and issue reports in Burnaby and nearby locations:
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BdblE (@MsYouDoYou) reported from Burnaby, British Columbia@PaulthePedalist We had to ditch Telus for Shaw and so far, it’s good. Their service is better.
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BdblE (@MsYouDoYou) reported from Burnaby, British Columbia@TheFalconer @TELUS Also **** off. As a business owner who processes transactions, I pay insane fees for everything I do. And so do the clients. And probably the staff. Pay your own fees you dumb *****.
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Cam Cavers (@camcavers) reported from Vancouver, British Columbia@YVRHousing We’re going back one day/week next month (I’m contracting at TELUS) and it’ll go up to 2-3 days eventually but that’s a huge change. I turned down a job with this same team in 2019 because they wanted people in the office 5 days/week then.
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Gustavo Lin | 林偉綸 (@Gusslin) reported from Vancouver, British ColumbiaStill having issues with @TELUS wireless
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RitchWorld (@RitchWorld) reported from New Westminster, British ColumbiaHad a good talk with .@Shawhelp this weekend. After 20+ years of service, they played the greed game and didn’t want to talk. Called @TELUS and so happy to talk and worked a fabulous deal. father in law is happy as he will be saving $600/ year on home internet, cable and phone.
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Ross Derewianko (@PingRD) reported from Vancouver, British ColumbiaSo @TELUS is doing a #purefiber upgrade in my building, they managed to knock @Novusnow down in half the building. When asked the techs stated "Novus must have a down fiber". I investigated and it turned out to be a loose ethernet cable...
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Nicky Bullets (@nbrosef) reported from Vancouver, British Columbia@BuddJacket @BigNasty6oh4 @BigNasty6oh4 This. You just play them off each other and watch them beg for your service like the corporate bloodsuckers they are. Telus all day for TV never had complaints about their internet and I okay poker online. Just watch the upselling. Bloodsuckers all of them so.
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Peter Meiszner (@PeterMeiszner) reported from Vancouver, British ColumbiaIs @Novusnow down AGAIN for anyone else in Yaletown? Super frustrating- second time in a month. Going to have to seriously consider switching to @TELUS or @Shawhelp - major problem when you’re working from home.
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BdblE (@MsYouDoYou) reported from Burnaby, British Columbia@NoLogsNoCrime I will try this. We had Telus internet, too. But my strata won’t let fibre and Telus makes the other service useless so you’ll upgrade and we couldn’t run the business so we had to switch. Pretty sure that’s not solved so no going back.
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E-Comm 9-1-1 (@EComm911_info) reported from Burnaby, British ColumbiaUPDATE: @TELUS / @Koodo advising that this outage impacting their cellphone customers in #BC is now resolved and callers are getting through to 9-1-1. With service restored, anyone experiencing an emergency situation should call 9-1-1 right away to get the help they need. #911BC
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John Reid (@johnb45_reid) reported from Coquitlam, British ColumbiaWhy is it that telus doesn't know what it's doing. I pay money to block my phone going out to the internet, except using my own wifi. Then I get repeated emails, texts to connect to telus internet. I guess they just pocket the money as a bonus for themselves. Fix your problem.
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Dave Pasin (@dave_pasin) reported from Vancouver, British Columbia@entwistled is CEO of @telus perhaps worst company in Canada. More interested in PR & virtue signalling than actually serving customers. Inept, bureaucratic, misleading, hopelessly horrid customer service & actually bankrupt of purpose & direction. Avoid this clown show of a co!
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Patrick C. Lalonde (@ProfLalonde) reported from New Westminster, British Columbia@reporteremma Telus, Bell, and Rogers played these games in Windsor, Ontario (where I formerly lived) for years. The only solution I found was them adding a note / rule on my account that I wasn’t liable for roaming in Michigan. But it’s annoying having to call to back out charges. Frustrating
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David Schreck (@StrategicThghts) reported from North Vancouver, British Columbia@TerryPlatt5 @TELUS @Shawhelp I had a similar problem when I had Shaw. Turns out old cable has impedance that isn’t compatible with modern digital equipment. Not all technicians know that.
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Emmanuel Naidoo (@naidoo_emmanuel) reported from Burnaby, British Columbia@Telus and @TELUSsupport please can you explain the cause if disruption of service on 26 May2021 at 13:30 PST on the Burnaby area? #PoorService
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mea70 (@doppelganger70) reported from North Vancouver, British ColumbiaIs #Telus internet down in North Vancouver/Capilano area or is it just me? @TELUSsupport #PureFibre #NorthVan
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Kristy J. (@kristygilljames) reported from North Vancouver, British ColumbiaMST time? 7:48 in YVR-8:48 MST? @TELUSsupport your website say’s 9pm MST voicemail said you’re closed. (Called earlier &got estimated 90min wait time) However... I may be wrong with the times? Being charged for ADT and @telus SmartHome-need help sorting out please!
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Andrew Ferguson (@warandpeace) reported from Vancouver, British Columbia@MOOMANiBE Telus outage of some kind, it’s weirdly ‘mostly’ out but not fully ¯\_(ツ)_/¯
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Bobbi-Lee Loganberg 🌻 (@BLeeLoganberg) reported from Vancouver, British Columbia@Solidchick4life August billing cycle, not the bill I just paid... It will not be enough to cover the inconveniences. I’ll be switching to TELUS as I no longer need TransCanada service.
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Michael Smit (@msmit) reported from Vancouver, British Columbia@telus my gigabit internet is now 25mb. It has been atrocious for over a year - see the history of Speedtest results above. I have several key video calls late tonight and this is too much of a risk. Please help.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Dr. Billy Canada (@billycanada) reported@gatorgar Think long-term. In 3 to 4 years you won't be getting your phone service from AT&t or Telus or Bell or Rogers or whatever you'll get it from starlink. The AI that you use will be in starlink satellites. The taxi you take will be a robo taxi from Tesla. Tesla robots will be mowing your lawn too
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NK (@786110bsmla) reportedto a customer is in the millions or more,over time. I called Scotiabank and they said call Telus. I called Telus and they said call Scotiabank. Pass the buck, till the customer gets tired and gives up. I am letting everyone know because of the principle of this situation.
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ChinoAleman (@chinoalemano) reported@DVLT146025 This is exactly it, and it's the most underrated skill in this whole game. A manipulated pump and a real multibagger look identical on the chart. Same vertical candles, same volume spike, same "it already ran too much" comments. The chart literally cannot tell you which one you're holding. The only thing that separates them is what's underneath. A pump has a story and nothing behind it. A multibagger has a chart that's finally catching up to a business that was already real. And that's the work most people skip. They argue about the candle instead of reading the filings. With $AMPG, the difference shows up the moment you actually dig in. 48% gross margins, up from 33%. Debt-free. Revenue growing triple digits. The only American 64T64R AI-RAN radio, deployed at Telus, a Strategic Partner in a DoD-funded hub. Defense primes and NASA as customers. A CEO guiding margins higher because the heavy investment is behind them. None of that is chart noise. That's a company. A manipulated stock can't survive due diligence. It falls apart the second you look closely. AMPG gets stronger the closer you look. That's the whole tell. The people scared off by "it already moved" never opened the hood. The ones who did know exactly which category this is. Not financial advice. I'm long $AMPG. DYOR. 📡
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Mary (@Mary54661403) reported@TELUS They don't recognize my email, password is incorrect and ask me to reset it. Have done that several times but it never seems to work I have an email today "Koodo Apple Stream" and was able to get in from my "save e-mail address and password but not when I type Koodo for access?
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Alison (@alialison54321) reported@garymasonglobe @TELUS Telus is the worst.
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604atom (@604atom) reported@TELUS My issue was fibally resolved after a month and multiple calls to multiple phone numbers your agents gave me. Way too much effort from your customer to simply add channels
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JABO Vancouver (@jabo_vancouver) reported@SluaghainO @TELUS Nah, the Telus internet is down here.
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Colleen E. Jordan 🇺🇦🌻🇨🇦🦩 (@ColleenEJordan1) reported@jodyvance @TELUS Does your video ‘wig out’ (quit!’)? Had that issue for weeks including hockey 🏆 OT! Insisted on a person coming to house! Turned out our WiFi box was broken! ‘Canceling’ threat helps. 🤞🥰
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Truck8256 (@truck8256) reported@EchoRadios Telus got rid of this stupid technology 25 years ago.
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R. Weyland (@WeylandR) reported@TELUS @TELUSsupport Hey Telus. You guys are now worse than an airline. Your product (internet in this case) is less reliable than checked bags and now you wait longer on hold to resolve issue. And likely an average of 4 phone calls and 2 technician visits to solve the problem.