Telus outages and service status in Burnaby, British Columbia
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Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around Burnaby, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- The most recent signal from this area was received Jun 12, 2:42 AM EDT.
- Internet (49%)
- Total Blackout (17%)
- Wi-fi (14%)
- Phone (11%)
- E-mail (6%)
- TV (3%)
The latest reports from users having issues in Burnaby come from postal codes V5A , V3N , V5B and V5H .
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Burnaby, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Burnaby, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Burnaby, British Columbia
The most recent Telus outage reports came from the following cities: North Vancouver, Vancouver, Burnaby, New Westminster, Richmond, and Delta.
| City | Problem Type | Report Time |
|---|---|---|
 North Vancouver
|
Internet | 3 days ago |
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Vancouver
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Wi-fi | 5 days ago |
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North Vancouver
|
Internet | 5 days ago |
|
Vancouver
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5 days ago | |
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Vancouver
|
Internet | 6 days ago |
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Vancouver
|
Internet | 10 days ago |
Nearby cities with recent reports
3 recent signals
2 recent signals
Community Discussion
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Telus Issues Reports Near Burnaby, British Columbia
Latest outage, problems and issue reports in Burnaby and nearby locations:
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Prairie Paul (@PaulDoroshenko) reported from Vancouver, British Columbia@FeralChristineB @TELUS Problem is @Telus is a scam. They are not transparent at all.
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BdblE (@MsYouDoYou) reported from Burnaby, British Columbia@TheFalconer @TELUS Also **** off. As a business owner who processes transactions, I pay insane fees for everything I do. And so do the clients. And probably the staff. Pay your own fees you dumb *****.
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miranda hudson (@_hudsonny) reported from Vancouver, British ColumbiaWho is better than @telus for home WiFi? Currently paying for the most expensive internet that is slow, intermittently down, and has the worst customer service.
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BdblE (@MsYouDoYou) reported from Burnaby, British ColumbiaTelus knows as well as I do that I only have one other option for internet so they aren’t that motivated to provide technicians that can help with anything outside of plugging in a device. My husband had to troubleshoot for them last week.
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Mark the Teacher (@mmgreid) reported from Vancouver, British Columbia@CBCStephenQuinn just last week I had another awful call with @TELUS over the the 50% hike in my monthly home services bill. Loyalty discounts just don’t exist in the #telecom sector and they REALLY should.
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Dave Pasin (@dave_pasin) reported from Vancouver, British Columbia@maxfawcett You haven’t lived until you’ve had to deal with Telus customer service. A vacation in hell would be more pleasant than dealing with the abomination that is @Telus
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feels like Groundhog Day (@sliver9754) reported from North Vancouver, British Columbia@TELUSsupport @pattibacchus Telus is brutal! They convinced us that their service was better so we went to them after many happy years with Shaw, then instantly had issues they wouldn’t resolve and now we are stuck with them unless we pay 3 years of penalties! Counting the months to go back to @support_shaw
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mea70 (@doppelganger70) reported from North Vancouver, British ColumbiaIs #Telus internet down in North Vancouver/Capilano area or is it just me? @TELUSsupport #PureFibre #NorthVan
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Olumuyiwa Igbalajobi, Ph.D (@olumuyiwaayo) reported from West End, British ColumbiaHi @TELUS, we do not have access to internet in the last couple of hours. Kindly fix this! Location- UBC, Vancouver!
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BdblE (@MsYouDoYou) reported from Burnaby, British Columbia@moodyangela @dustbobgod And they will allow you to hire out for help with your cables, instead of saying they won’t touch the cables and don’t know any one they could recommend that does. We are just supposed to be able to sort it all magically with Telus
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Dave Pasin (@dave_pasin) reported from Vancouver, British Columbia@Bzubyk We all know it’s drivel damage control written by a PR hack. What it didn’t say was how they were going to remedy to situation. Probably because that cost $ & everyone knows @Telus is loathe to spend $ on much but virtue signalling PR campaigns.
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Kiefer Abram (@kikithekrakra99) reported from Delta, British Columbia@TELUSsupport is there an outage of telus home services in the crescent beach area of #SurreyBC? Dads tv not wrking.. Not near him too
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C.R. Martel, Esq. (@PickledGingerBC) reported from Coquitlam, British Columbia@CALCocoReads You should still have 911 access... phones are designed to hop on to any network it can pick up to place an emergency call, even if you have no SIM card... just means that Rogers/Fido customers would hop in to Telus/Bell to make the call.
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Dave Pasin (@dave_pasin) reported from Vancouver, British Columbia@kboyd05 Good luck. Took 1.5 hrs to deal with @TELUS yesterday to deal with an over billing issue. On any given day, Telus is possibly the worst company in Canada to deal with. Bureaucratic, unresponsive, inept, and that’s just the start.
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Ross Derewianko (@PingRD) reported from Vancouver, British ColumbiaSo @TELUS is doing a #purefiber upgrade in my building, they managed to knock @Novusnow down in half the building. When asked the techs stated "Novus must have a down fiber". I investigated and it turned out to be a loose ethernet cable...
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BdblE (@MsYouDoYou) reported from Burnaby, British ColumbiaEvery 3-days @telus calls me to ask for my husband and every 3-days I tell them to stop and also that we cancelled our home internet service when they refused to make it work at all so it’s a waste of sales time. Every time they say they made a note. Then are annoyed. Repeat.
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Nathan Sheng (@2022inYVR_CA) reported from Richmond, British Columbia@Telus, this #telus outage seems to be rather strategic. Somethings still work others don’t…
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BdblE (@MsYouDoYou) reported from Burnaby, British Columbia@hurrrdurrr @juliekrobe I mean, Copeman still exists, though owned by Telus now so not entirely. Also, you know full well the Canadian health care system would treat her and presumably she’s got travel insurance.
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Andrew Ferguson (@warandpeace) reported from Vancouver, British Columbia@MOOMANiBE Telus outage of some kind, it’s weirdly ‘mostly’ out but not fully ¯\_(ツ)_/¯
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Kristy J. (@kristygilljames) reported from North Vancouver, British ColumbiaMST time? 7:48 in YVR-8:48 MST? @TELUSsupport your website say’s 9pm MST voicemail said you’re closed. (Called earlier &got estimated 90min wait time) However... I may be wrong with the times? Being charged for ADT and @telus SmartHome-need help sorting out please!
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Gem (@Gem38256519) reported@JonFraserTF @TELUS I can second that. Worst service ever!
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np (@everyeverysec) reportedTelus is an evil empire and deserves to be cut down instead of expanded
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TheRooster (@HandsofScars) reported@JonFraserTF @TELUS I tried to get a new phone twice in the past year and both times the sales rep made the experience terrible so I simply left.
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D Ranan (@dergleen) reported@JonFraserTF @TELUS They left my senior mom without a landline phone for 9 months because someone hit the box in her alley and they couldn’t be bothered to repair it. One day I was on hold for 4 hours to get through to a service agent. 🤬
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Rakeysh Arora (@RakeyshArora1) reportedReally hoping @TELUS service doesn't go down or have issues during the FIFA World Cup at BMO Field 🙏 #FIFA #Telus
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Ronald (@TerrifyingWords) reported@JonFraserTF @TELUS Heh. Years ago I had to get the CRTC to force @TELUS to comply with their own terms of service. The amount of scripted dishonesty I experienced at multiple levels was unbelievable. No way it wasn’t corporate policy. Even their mandated apology was dishonest.
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Deb Mullen (@djmullen52) reported@JonFraserTF @TELUS Sadly they are pretty much all the same. Ok if you are a new customer, get a deal, then start raising the price till you call. It all falls apart after that.
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Craig (@Craig391913943) reported@JonFraserTF @TELUS Curios to know what happened with the bring it back. We had horrible experience with that as well
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Timothy Ellenbroek (@TimothyEllenbr1) reported@AlbertaSask @JonFraserTF @TELUS Roger's is awful been with them 27 years and treated like dirt and lied to. Due opoly
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Johan N. (@rk8215) reportedThe US government just set a precedent. It ripped the most powerful American AI model away from every foreigner on earth. Critical tech is becoming a "made in America, controlled by America" game. I expect $AMPG to re-rate aggressively on this news, and here's why: AmpliTech is the ONLY American company with a commercialized, O-RAN certified 64T64R Massive MIMO radio. The highest radio config in the entire 5G stack. Not the only one on earth, but the only American one. When Washington starts walling off the supply chain, that one word "American" becomes their moat. The same company also manufactures 4K cryogenic LNAs for quantum readout and defense/satcom RF. American-made, across the exact categories the US just declared strategic. And here's where it gets interesting: Telus is investing $66 billion to modernize its fibre and 5G network and to convert corporate buildings into residential housing. This is exactly what CEO Fawad Maqbool talked about on LinkedIn three weeks ago. Connect the dots. And that's just one project from one telecom company. After this news, do you think US telecom companies will want to keep building on Korean, Swedish, or Finnish radios from the likes of Samsung, $ERIC or $NOK and risk retrofitting the entire network later with American-made tech? No. They'll go straight to AmpliTech, which has the only American commercial product and the patent portfolio behind it. When you buy $AMPG, you're not just betting on the future of O-RAN and quantum computing. You're buying a $200M micro-cap that's the only American-made way to do it. The market hasn't priced this in yet at all. It will. NFA.