Telus outages and service status in Burnaby, British Columbia
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Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around Burnaby, including 0 direct reports.
- The most common problems reported in this area mention Internet, TV, and Phone.
- The most recent signal from this area was received Jul 17, 10:15 PM EDT.
- Internet (38%)
- TV (31%)
- Phone (19%)
- Total Blackout (13%)
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Burnaby, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Burnaby, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Burnaby, British Columbia
The most recent Telus outage reports came from the following cities: Vancouver, Anmore, North Vancouver, Burnaby, and New Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver
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Internet | 3 days ago |
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Vancouver
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Internet | 5 days ago |
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Vancouver
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Total Blackout | 5 days ago |
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Anmore
|
Phone | 9 days ago |
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Vancouver
|
Phone | 16 days ago |
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Vancouver
|
Internet | 20 days ago |
Nearby cities with recent reports
3 recent signals
Community Discussion
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Telus Issues Reports Near Burnaby, British Columbia
Latest outage, problems and issue reports in Burnaby and nearby locations:
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Ross Derewianko (@PingRD) reported from Vancouver, British ColumbiaSo @TELUS is doing a #purefiber upgrade in my building, they managed to knock @Novusnow down in half the building. When asked the techs stated "Novus must have a down fiber". I investigated and it turned out to be a loose ethernet cable...
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Kristy J. (@kristygilljames) reported from North Vancouver, British ColumbiaMST time? 7:48 in YVR-8:48 MST? @TELUSsupport your website say’s 9pm MST voicemail said you’re closed. (Called earlier &got estimated 90min wait time) However... I may be wrong with the times? Being charged for ADT and @telus SmartHome-need help sorting out please!
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BdblE (@MsYouDoYou) reported from Burnaby, British Columbia@DaveBeFit @TELUS @Shawhelp We don’t/can’t get fibre so they aren’t that motivated to help.
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mea70 (@doppelganger70) reported from North Vancouver, British ColumbiaIs #Telus internet down in North Vancouver/Capilano area or is it just me? @TELUSsupport #PureFibre #NorthVan
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DaleCadeau (@DaleCadeau) reported from Delta, British Columbia@richardzussman As a member of Telus Life Plus, I am jumping no queues. All medical procedures I receive are outside of Telus & are in the MSP “lottery” to receive health care. I don’t have a family Doctor so how can keeping me out of visiting emergency or walk in clinics hurt the system?
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Dave Pasin (@dave_pasin) reported from Vancouver, British Columbia@keithbaldrey Good for @Telus to remedy the issue with the call centres and finding ppl to man the phones. Just curious why Telus can’t respond to actual customer concerns that quickly & remedy issues that arise. Funny how that works.
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Trevor (@EastvanTrev) reported from Burnaby, British ColumbiaScam calls are getting out of hand. Over the past couple of days, I've had 5 calls for missing packages from DHL, CRA is sending someone to arrest me three times over and as of 5 minutes ago, my fourth covid emergency and I need to call back ASAP... Hey @TELUS and @Rogers , I bet
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🇨🇦🇯🇵The Sam Murchison show🇺🇸🇨🇦 (@SamMurchison69) reported from Richmond, British Columbia@CIPSRT_ICRTSP Ask #Telus #bell #shaw if they would provide internet service to people who have no money for internet service at 8080 Anderson Rd Richmond BC. This is a necessity of life for some of the most vulnerable livi in extreme poverty. Please Bad Sam
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johnny V. (@punkrokk65) reported from Vancouver, British Columbia@TELUSsupport Was on hold for the ‘next available’ customer service agent at TELUS for just over 3 hrs today and finally gave up… (they said when I called my wait time would be ‘up’ to an hour)… guess they work on a different time clock then most.
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Nicholas John Ellan (@njfavengers) reported from Burnaby, British ColumbiaHey @Translink it's way past time we got indigenous place names going on some of these SkyTrain stations. Like Patterson? Braid? "Main St Science World"??? A) it's the Telus World of Science these days B) we don't need you to tell us it's on main st C) **** colonialism in the ear
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Stephanie Hahn (@rxstephanie) reported from Vancouver, British Columbia@steeletalk I found out via media...I am so very upset as we have been asking to be included and “radio silence” and then “boom” media drops this important info? We don’t have unlimited staffing and people like @TELUS to help us man the phones...why no notice to supposed front liners ! Sigh
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MelanieSerre (@thatmelanielynn) reported from Vancouver, British Columbia@TELUS Telus’s US 🇺🇸 Healthcare has absolutely NO PLACE in Canada 🇨🇦 You SUCK Telus!!! #GetTheHellOutOfCanada #TelusSUCKS Telus Health LifePlus program, get ******** out of Canada 🇨🇦 You have NO place here! This is Canada, ai think you got your countries mixed up!
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Scott M. (@apukwa) reported from Coquitlam, British ColumbiaNext stage of working with @Telus: 1) phone call, told to go to store 2) store says they can't help me but they can sell be a SIM card, call this number 3) called that number, told they can only fill out a form for things to be activated in 5 days, my SIM is useless
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Juancho (@jchoisea) reported from Coquitlam, British ColumbiaWatching Elvis in Telus and... the ******* box shoot down! It is a shity service right here!!
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Steven 🇨🇦 ✡️ (@spawnsteryvr) reported from Vancouver, British ColumbiaEpic fail today @TELUSsupport @TELUS. Not only did my appointment for today get bungled but now your agents can’t even schedule a new one. This is horrible customer service. A lesson in how not to handle customers.
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John Reid (@johnb45_reid) reported from Coquitlam, British ColumbiaTelus support. I have tried but since you control my phone you can make it look like I am not replying. I already know that you control most of what I see and do. When I look at a site and can go get a coffee before it opens makes me very suspicious about your intentions.
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BdblE (@MsYouDoYou) reported from Burnaby, British ColumbiaIt’s a refreshing change from weeks of condescending ineptitude from Telus technicians to have a Shaw person here who seems to know what a network cable is.
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Quinn Mell-Cobb (@QuinnMellCobb) reported from Vancouver, British Columbia@Shawhelp Myself and two other people (all with university educations) were unable to figure out how to install it, and now I’m paying for a service I’m not receiving. Come fix this immediately or I’m going back to @TELUS.
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Sue🇨🇦 😎🍺 (@SuzieCanuck) reported from Vancouver, British Columbia@lumme_s @VsFan Don't disagree but my sister on Telus say the same...telecom just **** us over...where Where's the government?
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C.R. Martel, Esq. (@PickledGingerBC) reported from Coquitlam, British Columbia@CALCocoReads You should still have 911 access... phones are designed to hop on to any network it can pick up to place an emergency call, even if you have no SIM card... just means that Rogers/Fido customers would hop in to Telus/Bell to make the call.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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🐻 (@okseuI) reported@TELUS @TELUSsupport you guys are giving me the worst stress ever right now omfg
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Nugget Capital Partners (NCP) (@NuggetCapital) reported@BDEPardell When I look at $T.TO I just dont' see it as cheap, not on a historical basis or to peers. So i guess it comes down to whether they can monnetize the Telus Health and in what amount. 5% yield is not going to entice Canadian dividend dogs. Pipelines were over 8% when rallied.
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Shawniño (@sasieiro) reported@ipawskatyt Virgin Plus is Bell. I don't mind Telus. Until their customer service tells you they forgot to tell you about a 39 dollar outstanding bill that is now gone to collections because, well, they just can't be arsed. Canada has the worst telecoms set up in the world.
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Grouchy Grandpa (@GrouchyGrandpa0) reported@koodo @TELUS please fix t991 registration "internal application error has occurred"
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ChinoAleman (@chinoalemano) reportedThe most overlooked part of the Maxim interview isn't Telus $T.TO ordering more than expected and wanting more and more configs. It's what Fawad said about SCALING. Because he casually answered the number one bear question about $AMPG. And almost nobody noticed it. THE BEAR QUESTION. "How does a company that counted ~47 employees in its last annual report deliver Tier-1 carrier volumes?" Fair question. Every micro-cap hardware story lives or dies on it. Now listen to the CEO answer it, unprompted. THE MATH HE VOLUNTEERED. "You're talking about tens of thousands of radios that are going to be used by any single MNO at a time". That's his own sizing of ONE carrier win. Thousands of radios per month or per year. He's not scared of that number. He designed the company around it. THE MODEL. LNAs and defense-grade radios: designed and built in the US. Commercial radio volume: contract manufacturers, structured so AMPG can, his words, "scale up when the demand goes high, and we can scale down when the demand goes low". And the punchline, verbatim: "we don't create a tremendous amount of overhead, and we're cost-effective enough to provide a very large quantity in relatively little time". Translation: capacity is RENTED, not owned. No factories to build before the revenue shows up. No factory overhead bleeding through down-cycles. POs land, capacity scales up. POs pause, costs scale down. The giants carry factories through winters. AMPG carries designs. THE SECOND SCALING LAYER almost everyone missed. Every MNO runs different spectrum. That used to be the moat protecting incumbents: a custom radio per carrier, years per win. AMPG spent its R&D budget killing that moat: "Each MNO has a different frequency... but the beauty of our product is that it's configurable". And then the sentence that IS the thesis: "As soon as that adoption happens, it's just going to spread". One carrier win isn't a contract. It's a template. THE THIRD LAYER: where this goes. Asset-light capacity + revenue scaling = operating leverage. The CEO connected the dots himself: "Revenue has been increasing. Next stage is profitability". That's not hopium sequencing. That's the mechanical consequence of the model, if the revenue holds. AND IT'S ALREADY BEEN STRESS-TESTED. This isn't a whiteboard. This model has already put 2,000+ radios into a Tier-1 network. It's shipping daily against orders that EXCEED the $40M LOI. And it absorbed a real shock this year: war-related logistics interruptions, disclosed by the CEO himself. Status: back on track. A capacity model that survives a war disruption during its first scaling year got tested by reality, not by PowerPoint. Everyone watched the Telus reveal. The quiet part was the CEO explaining how a micro-cap absorbs a Tier-1's demand without building a single factory. Market cap: micro. Capacity: elastic. That's not an accident. That's the design. Not financial advice. I'm long $AMPG. DYOR. 📡
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Hakeem Ogunjobi (@olanshiley_211) reportedFor the past 3weeks, it has been a terrible experience with @TELUS @TELUSsupport with my internet. Zero customer service, customer support and resolution. We have been with them for over 4years and this provider act as if customers are ****. This is unbelievable!
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B Bic (@BigBiche) reported@TELUSsupport Hey Telus, 2 and a half hours trying to deal with you guys today and eventually a message that “ Sorry, but the corporate section is closed for the day”. You guys suck *****. **** you
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Johan N. (@rk8215) reportedBREAKING: $AMPG CEO CONFIRMS THAT TELUS $40M LOI IS ALREADY EXCEEDED BY $5-7 MILLION. NEW ORDERS AND ANNOUNCEMENTS COMING! This is the single most bullish news from the Maxim Group event. This is bigger than confirmation of the $GOOGL and $AMZN being customers. No question about it. First of all, CEO Fawad Maqbool confirmed in a recent Maxim Group event that the relationship with Telus is now direct, meaning there is no reseller between them and Telus eating the margins. About HALF of the 40 million dollar LOI has ALREADY BEEN DELIVERED. On top of that, $AMPG has received 5 to 7 million dollars in orders in ADDITION to the original LOI. They are currently shipping orders EVERY DAY! CEO Maqbool also confirmed that more announcements will be coming soon: "We are a direct supplier to them. In fact, they (Telus) now come to us for their newer product development. They want more and more configurations that they from us beside of we've already delivered to them. That gives us a lot of credibility: more orders and new configurations, which we'll be announcing." Think what this means: Most LOIs never convert to orders. In this case the LOI has been already EXCEEDED with multiple millions of dollars. This explains very bullish commentary from management in previous earnings call. It also explains why ATM was cancelled and stock buyback program announced. We have CEO on tape, saying that orders and announcements are coming. Market is sleeping on $AMPG and this is the very beauty of FinX. Retail has finally chance to front run institutional money.
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Pink Isntwell (@PinkIsntwell1) reported@CTVNews Fk @Rogers . Everyone who deals with them should cancel all their services and switch to @TELUS. It's better service and it's cheaper
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Raven (@Sharisraven) reported@telus you sent a new phone with nothing but debt collectors calling from previous owner. Wtf!