Telus

Telus Outage Report in West River, Prince Edward Island

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in West River, Prince Edward Island

The chart below shows the number of Telus reports we have received in the last 24 hours from users in West River and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in West River, Prince Edward Island 01/24/2026 09:00

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near West River, Prince Edward Island

Latest outage, problems and issue reports in West River and nearby locations:

  • venusbookoflife Rebecca Jane Price (@venusbookoflife) reported from Victoria, Prince Edward Island

    Useless Phone Calls With Private Businesses Despite my endless problems with Telus, Rogers isn't much better and paper bills are now rare...

  • TrishaBourque Patricia Bourque (@TrishaBourque) reported from Charlottetown, Prince Edward Island

    I'm happy cellular Co's offer "free" data to support people thru these times, but seriously. We get credit down the road sometime, AND we're still forced to pay for more data if we max out. Thanks @koodo @TELUS Not worth being a good customer.

  • venusbookoflife Rebecca Jane Price (@venusbookoflife) reported from Victoria, Prince Edward Island

    Problems With Telus Again They've charged me for around two weeks before my phone was activated. My bill is $15 more a month than expected..

  • RJanePrice Becky P (@RJanePrice) reported from Victoria, Prince Edward Island

    Royal Bank You’ll pay all the taxes lost in North America. Thanks for the full screen view of all your indiscretions. I’m taking this to big bucks bingo civil court. You are going to get it. At least you aren’t BMO they are going down. PARAPHRASE Telephone Company Rage...Telus

  • MsLindss Laura Lindsay (@MsLindss) reported from Miltonvale Park, Prince Edward Island

    @zeagan No Eastlink is by themselves- Telus and Bell have an agreement! Our internet at home has been really slow too

  • sdpate Stephen Pate (@sdpate) reported from Charlottetown, Prince Edward Island

    A little bit of hell at home - 4 days after Fiona #pei has poor smart phone service from @bell @telus, virtually no wifi and 75% without lights and heat. Every day has been a trial of some sort. Oh well, it can only get better. And we go to bed by 9 in the dark.

  • venusbookoflife Rebecca Jane Price (@venusbookoflife) reported from Victoria, Prince Edward Island

    Telus Advanced Billing Well isn't this an easy scam for them. Another goddamn fiddley problem. I wasn't refunded my amount owed on shut off.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • erikrolfsen Erik Rolfsen (@erikrolfsen) reported

    @TELUSsupport Yes, the Crave website has its own issues. Can’t even access a login page, which is why we were trying to go in via Telus+. Never mind, we are going to find something else to do.

  • jppl1979 JPPL (@jppl1979) reported from Canmore, Alberta

    @sportsfan_ian @y3khan @globeandmail Who cares about where the head office is? I rather have the best service/price/innovation regardless of location of HO. What did Shaw bring go YYC? nothing. Bell isn’t factually montreal but Toronto. Vidéotron is mtl, Rogers Toronto and Telus Vancouver. Shaw dug its own graves.

  • adolwyn Beth Allan (@adolwyn) reported

    @OfftheDial My issue is that Telus has done NO capacity improvements in my condo building, so the node is so saturated and slow that it's unusable at times. Shaw has upgraded it consistently and the speeds are very good... urgh. Rogers won't touch it again for twenty years now.

  • DutchLady Miche (@DutchLady) reported

    @TELUS in the old days, I could phone Telus, ask for Cdn support and be put through. Now, I’ve had loyalty for ADT (wrong dept!!), loyalty for personal mobility now asking for loyalty for optik. I’m on hold for at least 45 min and have been on the phone for over 3 hours in total!

  • VeeRocks_eth Tyler - VeeRocks.eth (@VeeRocks_eth) reported

    @anthonyc_eth @TELUS @TELUSsupport I haven’t had much of an issue today

  • swoace Swoace (@swoace) reported

    Since the storm down here in Fort Erie we haven't had internet service. Between @telus and @cogeco I pay over $350 a month. Telus coverage is brutal by the border and Cogeco can't seem to get a tech out. A lot of $$ to put out every month to not have services when you need them

  • laurelcmc Laurel McIntyre (@laurelcmc) reported

    @TELUS Roaming charges are automatically applied when BC ferry travels near Suchi islands in Washington! FIX THIS & your 90 minutes to 3 hours on hold to get reversed

  • firststartrmh Heather, but way more fun this year! (@firststartrmh) reported

    @JohnFashionGuy @lesleyprimeau @TELUS Ahhh, it would seem Telus’ customer service standards are still in the toilet. And now they are involved (heavily) in our healthcare system. 😳

  • caitp69 @caitp@mstdn.social (@caitp69) reported

    everybody: hey maybe split up rogers, bell & telus and enable smaller companies to rent infrastructure at cost government: lol we're just gonna let them consolidate further into a single monopoly for the lols. **** your money!

  • NickyBeachLover nicky (@NickyBeachLover) reported

    Telus sent out snail mail on new Telus acct for ADT users. 9 digit acct # at my Fin Inst. did not work. Needs 10. After 2 hrs of tweets they had to provide a work around with an extra #. Very poor communication on changing acct #. Good luck.