Telus Outage Report in West River, Prince Edward Island
Why is my Telus service not working?
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
Problems in the last 24 hours in West River, Prince Edward Island
The chart below shows the number of Telus reports we have received in the last 24 hours from users in West River, Prince Edward Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 5: Problems at Telus
Telus is having issues since 06:20 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
- Internet (49%)
- Phone (23%)
- Wi-fi (12%)
- TV (7%)
- E-mail (5%)
- Total Blackout (4%)
Live Outage Map Near West River, Prince Edward Island
The most recent Telus outage reports came from the following cities: Charlottetown.
| City | Problem Type | Report Time |
|---|---|---|
 Charlottetown
|
Phone | 16 days ago |
|
Cornwall
|
Phone | 7 months ago |
|
Charlottetown
|
Internet | 10 months ago |
|
Charlottetown
|
Internet | 11 months ago |
|
Charlottetown
|
Internet | 1 year ago |
|
Charlottetown
|
Phone | 2 years ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near West River, Prince Edward Island
Latest outage, problems and issue reports in West River and nearby locations:
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Patricia Bourque (@TrishaBourque) reported from Charlottetown, Prince Edward IslandI'm happy cellular Co's offer "free" data to support people thru these times, but seriously. We get credit down the road sometime, AND we're still forced to pay for more data if we max out. Thanks @koodo @TELUS Not worth being a good customer.
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Rebecca Jane Price (@venusbookoflife) reported from Victoria, Prince Edward IslandTelus Advanced Billing Well isn't this an easy scam for them. Another goddamn fiddley problem. I wasn't refunded my amount owed on shut off.
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Laura Lindsay (@MsLindss) reported from Miltonvale Park, Prince Edward Island@zeagan No Eastlink is by themselves- Telus and Bell have an agreement! Our internet at home has been really slow too
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Darcie Lanthier (@DarcieLanthier) reported from Charlottetown, Prince Edward Island.@TELUS called me to chat about switching my business account to them. WTF?!? Calling from Montreal! I suggested he get a f’ing clue and not be spamming anyone in the 902 area code and that they are the only carrier throttling data instead of gifting it right now. #fail
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Becky P (@RJanePrice) reported from Victoria, Prince Edward IslandRoyal Bank You’ll pay all the taxes lost in North America. Thanks for the full screen view of all your indiscretions. I’m taking this to big bucks bingo civil court. You are going to get it. At least you aren’t BMO they are going down. PARAPHRASE Telephone Company Rage...Telus
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Stephen Pate (@sdpate) reported from Charlottetown, Prince Edward IslandA little bit of hell at home - 4 days after Fiona #pei has poor smart phone service from @bell @telus, virtually no wifi and 75% without lights and heat. Every day has been a trial of some sort. Oh well, it can only get better. And we go to bed by 9 in the dark.
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Rebecca Jane Price (@venusbookoflife) reported from Victoria, Prince Edward IslandProblems With Telus Again They've charged me for around two weeks before my phone was activated. My bill is $15 more a month than expected..
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Rebecca Jane Price (@venusbookoflife) reported from Victoria, Prince Edward IslandUseless Phone Calls With Private Businesses Despite my endless problems with Telus, Rogers isn't much better and paper bills are now rare...
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Alex Carter (@alexthecarter) reportedHey @adriandix shutting down Telus health is cool and all…but have you ever tried to find a walk in clinic on a Saturday? Seems impossible, nowhere has their walk in open, even for online. Off to clog up the ER I guess? #bcpoli #healthcare
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britt🌛 (@brittanydaalton) reported@TELUSsupport @TELUS your service is trash 🫶🏼
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Synthetic Animals (@moodyangela) reportedI signed up with koodo recently and now telus is spamming me to try to sell me ****
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Rue Mohr🇨🇦 (@RueNahcMohr) reportedA business in Gibsons is on day 11 with @TELUSsupport , trying to get their static ip addresses back after @TELUSBusiness decided to just change them with no notice. For 11 days with all their remote tunnels broken, @telus offered a $100 credit. Not cool!
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Cubby (@Cubby1412) reported from The Beaches, OntarioAfter being a loyal, paying customer at @FreedomMobile for 22 years I'm forced to change carriers. The poor customer service I've received today showed no loyalty. Who is the best? Bell, Fido or Telus? I'm actually unhappy with Freedom for the first time. #freedommoblie #freedom
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Cust Service Ratings (@csscoreboard) reportedTelus: I have been a Telus customer for years (cell phone). I just got an email a few days ago saying they are rai
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Norm Ally (@Norm_Ally12) reportedIts nothing but issues with Shaw! Our whole system went down this morning, again , within a matter of 2 weeks. After 25 yrs of our business, Thank god Shaw is expiring in our household in July as it has gone to **** since the Rogers merger Horrible company. @Starlink or @TELUS is the only choice Starlink mini has been good in remote areas.
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Shannon McMullan✨ & 🦋 (@manitoulinmagic) reported@TELUS @TELUSsupport So apparently Telus bought the security company I use and I have been paying a monthly fee. Now that we need a technician, they tell me that they cannot send one to my address. This is poor service at the best and fraud at the worst!
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Cory Morgan (@CoryBMorgan) reported@dmacpher Due to lack of towers in my area, Telus service was unusable. Starlink was a gamechanger for us though it is expensive
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Invictus (@DerenUnder) reported@shawinfo Shaw/Rogers has to be the worst company I have ever had to deal with. I have spent hours on hold waiting for customer service, hours dealing with customer service and my bill is still screwed up. I tell everyone I know, as bad as Telus is, Shaw/Rogers 10x worse.