Telus

Telus Outage Report in West River, Prince Edward Island

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in West River, Prince Edward Island

The chart below shows the number of Telus reports we have received in the last 24 hours from users in West River and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in West River, Prince Edward Island 12/17/2025 08:15

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near West River, Prince Edward Island

Latest outage, problems and issue reports in West River and nearby locations:

  • sdpate Stephen Pate (@sdpate) reported from Charlottetown, Prince Edward Island

    A little bit of hell at home - 4 days after Fiona #pei has poor smart phone service from @bell @telus, virtually no wifi and 75% without lights and heat. Every day has been a trial of some sort. Oh well, it can only get better. And we go to bed by 9 in the dark.

  • venusbookoflife Rebecca Jane Price (@venusbookoflife) reported from Victoria, Prince Edward Island

    Problems With Telus Again They've charged me for around two weeks before my phone was activated. My bill is $15 more a month than expected..

  • venusbookoflife Rebecca Jane Price (@venusbookoflife) reported from Victoria, Prince Edward Island

    Useless Phone Calls With Private Businesses Despite my endless problems with Telus, Rogers isn't much better and paper bills are now rare...

  • RJanePrice Becky P (@RJanePrice) reported from Victoria, Prince Edward Island

    Royal Bank You’ll pay all the taxes lost in North America. Thanks for the full screen view of all your indiscretions. I’m taking this to big bucks bingo civil court. You are going to get it. At least you aren’t BMO they are going down. PARAPHRASE Telephone Company Rage...Telus

  • MsLindss Laura Lindsay (@MsLindss) reported from Miltonvale Park, Prince Edward Island

    @zeagan No Eastlink is by themselves- Telus and Bell have an agreement! Our internet at home has been really slow too

  • DarcieLanthier Darcie Lanthier (@DarcieLanthier) reported from Charlottetown, Prince Edward Island

    .@TELUS called me to chat about switching my business account to them. WTF?!? Calling from Montreal! I suggested he get a f’ing clue and not be spamming anyone in the 902 area code and that they are the only carrier throttling data instead of gifting it right now. #fail

  • venusbookoflife Rebecca Jane Price (@venusbookoflife) reported from Victoria, Prince Edward Island

    Telus Advanced Billing Well isn't this an easy scam for them. Another goddamn fiddley problem. I wasn't refunded my amount owed on shut off.

  • TrishaBourque Patricia Bourque (@TrishaBourque) reported from Charlottetown, Prince Edward Island

    I'm happy cellular Co's offer "free" data to support people thru these times, but seriously. We get credit down the road sometime, AND we're still forced to pay for more data if we max out. Thanks @koodo @TELUS Not worth being a good customer.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • corymurnaghan Murnco (@corymurnaghan) reported

    @WinterSoldierr @TELUS @koodo As usual trying to get a proper response from Bell support is terrible. At the end of it.

  • Leah_Nord LeahN she/her/elle ⚡️✨💫 (@Leah_Nord) reported

    I have never taken to social media like this for this before, but I have to say that I received the absolute worst customer service and follow up from @TELUS over the past six months. If anyone is considering switching services I would encourage you to speak to me first!

  • norman_beaton Norman beaton (@norman_beaton) reported

    @TELUS with all these "upgrades" you'd think service would be better. Not driving to work early Saturday morning during Hurricane Fiona as I'm a Healthcare worker and "no service" Or "not registered on a network " is pretty scary. And now this Monday and still poor service.🤬

  • norman_beaton Norman beaton (@norman_beaton) reported

    @TELUS with all these "upgrades" you'd think service would be better. Not driving to work early Saturday morning during Hurricane Fiona as I'm a Healthcare worker and "no service" Or "not registered on a network " is pretty scary. And now this Monday and still poor service.🤬

  • happynigel_ happynigel (@happynigel_) reported

    @OilersJohn @TELUSsupport @TELUS The live stream is unlisted on YT, this was done by the broadcaster for some reason, not a Telus or YouTube problem. You can cast the video to your tv or cable box from your phone. Or if you're logged into the same account, you can pull it up from your history on the TV app.

  • frogsrock69 Nicole (@frogsrock69) reported

    @TELUS @FriendlyFuture When will service be back fully? My boyfriend is an emergency worker and hasn’t had service since the storm

  • itschiils chelz (@itschiils) reported

    @TELUS glad I pay out the *** for my phone plan every month to have garbageeeeee service especially with not having power the last four days.

  • TrishaBourque Patricia Bourque (@TrishaBourque) reported from Charlottetown, Prince Edward Island

    I'm happy cellular Co's offer "free" data to support people thru these times, but seriously. We get credit down the road sometime, AND we're still forced to pay for more data if we max out. Thanks @koodo @TELUS Not worth being a good customer.

  • danielmullen Daniel Mullen (@danielmullen) reported

    @NealGillis @koodo Koodo (Telus) roams on Bell, and they did a ‘shortcut’ by putting dozens of miniature repeaters on telephone poles along Longworth Avenue, Brackley Point Road, University Avenue, etc, and all are now AWOL. Great service does not take ‘shortcuts’. #FionaFail #Charlottetown #PEI

  • dedrie77 Dee (not the one you know) (@dedrie77) reported

    @DeltaBCDad It was a hold experience with Telus that pushed me to their subsidiary, Koodo. They don't even offer telephone customer support, but it's way cheaper, and I realized that Telus no longer did either.