Telus outages and service status in West River, Prince Edward Island

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Telus generated 0 outage signals in the last 24 hours around West River, including 0 direct reports.
The most common problems reported in this area mention Phone.

Phone (100%)

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in West River, Prince Edward Island

The chart below shows the number of Telus reports we have received in the last 24 hours from users in West River, Prince Edward Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
Apr 9, 11:00 AM EDT	0	0
Apr 9, 11:20 AM EDT	0	0
Apr 9, 11:40 AM EDT	0	0
Apr 9, 12:00 PM EDT	0	0
Apr 9, 12:20 PM EDT	0	0
Apr 9, 12:40 PM EDT	0	0
Apr 9, 1:00 PM EDT	0	0
Apr 9, 1:20 PM EDT	0	0
Apr 9, 1:40 PM EDT	0	0
Apr 9, 2:00 PM EDT	0	0
Apr 9, 2:20 PM EDT	0	0
Apr 9, 2:40 PM EDT	0	0
Apr 9, 3:00 PM EDT	0	0
Apr 9, 3:20 PM EDT	0	0
Apr 9, 3:40 PM EDT	0	0
Apr 9, 4:00 PM EDT	0	0
Apr 9, 4:20 PM EDT	0	0
Apr 9, 4:40 PM EDT	0	0
Apr 9, 5:00 PM EDT	0	0
Apr 9, 5:20 PM EDT	0	0
Apr 9, 5:40 PM EDT	0	0
Apr 9, 6:00 PM EDT	0	0
Apr 9, 6:20 PM EDT	0	0
Apr 9, 6:40 PM EDT	0	0
Apr 9, 7:00 PM EDT	0	0
Apr 9, 7:20 PM EDT	0	0
Apr 9, 7:40 PM EDT	0	0
Apr 9, 8:00 PM EDT	0	0
Apr 9, 8:20 PM EDT	0	0
Apr 9, 8:40 PM EDT	0	0
Apr 9, 9:00 PM EDT	0	0
Apr 9, 9:20 PM EDT	0	0
Apr 9, 9:40 PM EDT	0	0
Apr 9, 10:00 PM EDT	0	0
Apr 9, 10:20 PM EDT	0	0
Apr 9, 10:40 PM EDT	0	0
Apr 9, 11:00 PM EDT	0	0
Apr 9, 11:20 PM EDT	0	0
Apr 9, 11:40 PM EDT	0	0
Apr 10, 12:00 AM EDT	0	0
Apr 10, 12:20 AM EDT	0	0
Apr 10, 12:40 AM EDT	0	0
Apr 10, 1:00 AM EDT	0	0
Apr 10, 1:20 AM EDT	0	0
Apr 10, 1:40 AM EDT	0	0
Apr 10, 2:00 AM EDT	0	0
Apr 10, 2:20 AM EDT	0	0
Apr 10, 2:40 AM EDT	0	0
Apr 10, 3:00 AM EDT	0	0
Apr 10, 3:20 AM EDT	0	0
Apr 10, 3:40 AM EDT	0	0
Apr 10, 4:00 AM EDT	0	0
Apr 10, 4:20 AM EDT	0	0
Apr 10, 4:40 AM EDT	0	0
Apr 10, 5:00 AM EDT	0	0
Apr 10, 5:20 AM EDT	0	0
Apr 10, 5:40 AM EDT	0	0
Apr 10, 6:00 AM EDT	0	0
Apr 10, 6:20 AM EDT	0	0
Apr 10, 6:40 AM EDT	0	0
Apr 10, 7:00 AM EDT	0	0
Apr 10, 7:20 AM EDT	0	0
Apr 10, 7:40 AM EDT	0	0
Apr 10, 8:00 AM EDT	0	0
Apr 10, 8:20 AM EDT	0	0
Apr 10, 8:40 AM EDT	0	0
Apr 10, 9:00 AM EDT	0	0
Apr 10, 9:20 AM EDT	0	0
Apr 10, 9:40 AM EDT	0	0
Apr 10, 10:00 AM EDT	0	0
Apr 10, 10:20 AM EDT	0	0
Apr 10, 10:40 AM EDT	0	0
Apr 10, 11:00 AM EDT	0	0

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near West River, Prince Edward Island

The most recent Telus outage reports came from the following cities: Charlottetown.

City	Problem Type	Report Time
Charlottetown	Phone	21 days ago

Community Discussion

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Telus Issues Reports Near West River, Prince Edward Island

Latest outage, problems and issue reports in West River and nearby locations:

Rebecca Jane Price (@venusbookoflife) reported 16 seconds ago from Victoria, Prince Edward Island
Problems With Telus Again They've charged me for around two weeks before my phone was activated. My bill is $15 more a month than expected..
Darcie Lanthier (@DarcieLanthier) reported 21 minutes ago from Charlottetown, Prince Edward Island
.@TELUS called me to chat about switching my business account to them. WTF?!? Calling from Montreal! I suggested he get a f’ing clue and not be spamming anyone in the 902 area code and that they are the only carrier throttling data instead of gifting it right now. #fail
Laura Lindsay (@MsLindss) reported 22 minutes ago from Miltonvale Park, Prince Edward Island
@zeagan No Eastlink is by themselves- Telus and Bell have an agreement! Our internet at home has been really slow too
Rebecca Jane Price (@venusbookoflife) reported 26 minutes ago from Victoria, Prince Edward Island
Useless Phone Calls With Private Businesses Despite my endless problems with Telus, Rogers isn't much better and paper bills are now rare...
Stephen Pate (@sdpate) reported 28 minutes ago from Charlottetown, Prince Edward Island
A little bit of hell at home - 4 days after Fiona #pei has poor smart phone service from @bell @telus, virtually no wifi and 75% without lights and heat. Every day has been a trial of some sort. Oh well, it can only get better. And we go to bed by 9 in the dark.
Becky P (@RJanePrice) reported 36 minutes ago from Victoria, Prince Edward Island
Royal Bank You’ll pay all the taxes lost in North America. Thanks for the full screen view of all your indiscretions. I’m taking this to big bucks bingo civil court. You are going to get it. At least you aren’t BMO they are going down. PARAPHRASE Telephone Company Rage...Telus
Rebecca Jane Price (@venusbookoflife) reported 50 minutes ago from Victoria, Prince Edward Island
Telus Advanced Billing Well isn't this an easy scam for them. Another goddamn fiddley problem. I wasn't refunded my amount owed on shut off.
Patricia Bourque (@TrishaBourque) reported 59 minutes ago from Charlottetown, Prince Edward Island
I'm happy cellular Co's offer "free" data to support people thru these times, but seriously. We get credit down the road sometime, AND we're still forced to pay for more data if we max out. Thanks @koodo @TELUS Not worth being a good customer.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

Brent by the Lake (@brentbythelake) reported 2 minutes ago
@TELUS @TELUSsupport I am really wanting to cancel a Telus service. I have made several phone calls over a three month period. Still getting billed for the service and not able to cancel. @CRTCeng -why do these big companies get away with this. Cancelling should be one click.
Karen Howie (@karenhowie2008) reported 3 minutes ago
@TELUS I keep getting emails from you, including bills, but I’m not a customer and I can’t find any way of letting you know as I can’t log into your portal. Help!!
Steve Pollard (@Steve_Pollard) reported 5 minutes ago
@TELUS I’ve sorted it now cost me time and gas money to pick it up and another hour on the phone! That’s money down the drain
chanduuuuu (@chanduuu_cs) reported 5 minutes ago
@Pirat_Nation In March 2026, Crunchyroll confirmed a major data breach involving approximately 6.8 million users following a cyberattack on a third-party support provider, Telus Digital. The breach occurred when hackers used malware to hijack a support agent's Okta single sign-on account, giving them 24 hours of access to Crunchyroll’s internal systems, including Zendesk, Slack, and Google Workspace. Stolen data primarily consists of customer support ticket records, which include full names, usernames, email addresses, IP addresses, and general geographic locations. In April 2026, cybercriminals offered 2 million of these customer records for sale on a specialized forum, with a single buyer reportedly purchasing a bulk set of 1.2 million records. Security researchers have verified that 1.2 million unique email addresses from this sale are now appearing in data leak databases like Have I Been Pwned. The hackers reportedly demanded a $5 million ransom from Crunchyroll to prevent the release of 100GB of exfiltrated data, though the company has not officially confirmed paying it. Crunchyroll is currently facing class-action lawsuits alleging that the company failed to implement adequate security measures and was not transparent enough with users during the initial discovery. While Crunchyroll maintains that its core user database and full financial systems were not directly breached, the exposure of support ticket history means some users' partial payment info or private messages may be at risk.
Dramatha (@Dramatha) reported 6 minutes ago
@telus @TELUSsupport what the holy frick is going on with your outages lately? Good Friday thru Easter Monday you were offline more than online and today is back to intermittent outages. Please fix your ****… your service is absolutely atrocious for what you’re charging! #yyc
MrJoeybear1959 (@joseffi30) reported 12 minutes ago
worst customer service for cable/internet goes to Telus, no English reps only immigrants
Mary Willatt (@mary_willatt) reported 13 minutes ago
@jaimepern we have Rogers and I have no complaints but a lot of neighbors report fairly frequent outages with their Telus but that might be just an issue with where we're situated
rem (@remtotheb) reported 17 minutes ago
had to go to telus today to fix my iphone and unsuccessfully tried to hide all of my hucklerobby art 😭
Mike Chernichen (@MChernichen) reported 18 minutes ago
@jillschnarr Do you feel good about a company that bullies customers to purchase new home security systems by issuing a threat to refuse to monitor the customer's existing system? I received a registered letter today from Telus doing just that. Sounds like I should be talking to the CRTC!
Jimcast (@Jimcast467855) reported 22 minutes ago
@Kneon The March 2026 breach occurred through a third-party support vendor Telus Digital, compromising Zendesk data including names, emails, IP addresses, locations, and customer support tickets.