Telus Outage Report in West River, Prince Edward Island
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in West River, Prince Edward Island
The chart below shows the number of Telus reports we have received in the last 24 hours from users in West River and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 09: Problems at Telus
Telus is having issues since 08:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (50%)
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Phone (21%)
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Wi-fi (11%)
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TV (7%)
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E-mail (6%)
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Total Blackout (5%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near West River, Prince Edward Island
Latest outage, problems and issue reports in West River and nearby locations:
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Stephen Pate
(@sdpate) reported
from
Charlottetown, Prince Edward Island
A little bit of hell at home - 4 days after Fiona #pei has poor smart phone service from @bell @telus, virtually no wifi and 75% without lights and heat. Every day has been a trial of some sort. Oh well, it can only get better. And we go to bed by 9 in the dark.
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Rebecca Jane Price
(@venusbookoflife) reported
from
Victoria, Prince Edward Island
Problems With Telus Again They've charged me for around two weeks before my phone was activated. My bill is $15 more a month than expected..
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Darcie Lanthier
(@DarcieLanthier) reported
from
Charlottetown, Prince Edward Island
.@TELUS called me to chat about switching my business account to them. WTF?!? Calling from Montreal! I suggested he get a f’ing clue and not be spamming anyone in the 902 area code and that they are the only carrier throttling data instead of gifting it right now. #fail
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Becky P
(@RJanePrice) reported
from
Victoria, Prince Edward Island
Royal Bank You’ll pay all the taxes lost in North America. Thanks for the full screen view of all your indiscretions. I’m taking this to big bucks bingo civil court. You are going to get it. At least you aren’t BMO they are going down. PARAPHRASE Telephone Company Rage...Telus
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Rebecca Jane Price
(@venusbookoflife) reported
from
Victoria, Prince Edward Island
Useless Phone Calls With Private Businesses Despite my endless problems with Telus, Rogers isn't much better and paper bills are now rare...
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Rebecca Jane Price
(@venusbookoflife) reported
from
Victoria, Prince Edward Island
Telus Advanced Billing Well isn't this an easy scam for them. Another goddamn fiddley problem. I wasn't refunded my amount owed on shut off.
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Patricia Bourque
(@TrishaBourque) reported
from
Charlottetown, Prince Edward Island
I'm happy cellular Co's offer "free" data to support people thru these times, but seriously. We get credit down the road sometime, AND we're still forced to pay for more data if we max out. Thanks @koodo @TELUS Not worth being a good customer.
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Laura Lindsay
(@MsLindss) reported
from
Miltonvale Park, Prince Edward Island
@zeagan No Eastlink is by themselves- Telus and Bell have an agreement! Our internet at home has been really slow too
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Lizzie
(@thinlizzie2015) reported
Just drove down to AL after visiting Telus to make sure my phone would unlimited data would work. An hour after crossing border Telus blocked my wifi leaving me in an ice storm with no calling, no texting and later no GPS. I called then from a hotel phone but they said too bad.
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Archie Debunker
(@ArcheeDebunker) reported
@CailinasEirinn @TELUS A captive customer. So sorry. Competition is not available. So Telus wields market power in this case (and in similar cases).
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Wendy 🇨🇦
(@perfectrose2011) reported
Re: #BCStorm Just now attempted to call two different Long Distance numbers: one in Washington State and the other in California. With both calls, heard, "That number is not in service." Called the operator for BC Telephone (Telus) and they said many are calling him with the same
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Jane Harris
(@canadawrite2) reported
So I am spending Christmas Eve explaining to #Telus escalation that I am not paying fees to cancel a service that was never hooked up. @TELUS
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Michael Hallett
(@Hallettmortgage) reported
@TELUSsupport @TELUS your fibre optic network installed in my neighborhood has been extremely unreliable since being installed early November. Even with numerous attempts from a very customer focused employee has not resolved the problem. I would never recommend it to anyone.
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TELUS Support
(@TELUSsupport) reported
@sridhar249 Hi Sridhar - This is a valid TELUS number, however with the rise of caller ID spoofing, Please ensure that you do not give any credit information over the phone. Our team members will never ask you to provide any credit info.
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))) Botrax (((
(@Botrax) reported
@TELUS Just had a pressure tactic Telus rep at my door during supper on Christmas eve. What ******** is wrong with you?
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Patrick Walls
(@patrickortwo) reported
@TELUS Uhhhh… how do I cancel? I’ve been trying, on the app, online, calling… I’ll keep trying to call. But so far, so impossible
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TELUS Support
(@TELUSsupport) reported
@ghFive Unfortunately, there are currently no methods to prevent Call Display spoofing. Please note that TELUS will never call you asking for credit information.
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Lindsay William-Ross ✨
(@SquashBlossom) reported
@Thuncher If you have Telus you can turn on Call Control, eliminates the problem entirely! It was so bad I couldn’t stand it either, it’s insidious and invasive.