Telus Outage Report in West River, Prince Edward Island
Why is my Telus service not working?
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in West River, Prince Edward Island
The chart below shows the number of Telus reports we have received in the last 24 hours from users in West River, Prince Edward Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 3: Problems at Telus
Telus is having issues since 10:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
- Internet (48%)
- Phone (23%)
- Wi-fi (12%)
- TV (7%)
- E-mail (5%)
- Total Blackout (4%)
Live Outage Map Near West River, Prince Edward Island
The most recent Telus outage reports came from the following cities: Charlottetown.
| City | Problem Type | Report Time |
|---|---|---|
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Phone | 14 days ago |
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Phone | 7 months ago |
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Internet | 10 months ago |
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Internet | 11 months ago |
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Internet | 1 year ago |
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Phone | 2 years ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near West River, Prince Edward Island
Latest outage, problems and issue reports in West River and nearby locations:
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Stephen Pate (@sdpate) reported from Charlottetown, Prince Edward IslandA little bit of hell at home - 4 days after Fiona #pei has poor smart phone service from @bell @telus, virtually no wifi and 75% without lights and heat. Every day has been a trial of some sort. Oh well, it can only get better. And we go to bed by 9 in the dark.
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Darcie Lanthier (@DarcieLanthier) reported from Charlottetown, Prince Edward Island.@TELUS called me to chat about switching my business account to them. WTF?!? Calling from Montreal! I suggested he get a f’ing clue and not be spamming anyone in the 902 area code and that they are the only carrier throttling data instead of gifting it right now. #fail
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Rebecca Jane Price (@venusbookoflife) reported from Victoria, Prince Edward IslandTelus Advanced Billing Well isn't this an easy scam for them. Another goddamn fiddley problem. I wasn't refunded my amount owed on shut off.
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Rebecca Jane Price (@venusbookoflife) reported from Victoria, Prince Edward IslandUseless Phone Calls With Private Businesses Despite my endless problems with Telus, Rogers isn't much better and paper bills are now rare...
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Becky P (@RJanePrice) reported from Victoria, Prince Edward IslandRoyal Bank You’ll pay all the taxes lost in North America. Thanks for the full screen view of all your indiscretions. I’m taking this to big bucks bingo civil court. You are going to get it. At least you aren’t BMO they are going down. PARAPHRASE Telephone Company Rage...Telus
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Rebecca Jane Price (@venusbookoflife) reported from Victoria, Prince Edward IslandProblems With Telus Again They've charged me for around two weeks before my phone was activated. My bill is $15 more a month than expected..
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Patricia Bourque (@TrishaBourque) reported from Charlottetown, Prince Edward IslandI'm happy cellular Co's offer "free" data to support people thru these times, but seriously. We get credit down the road sometime, AND we're still forced to pay for more data if we max out. Thanks @koodo @TELUS Not worth being a good customer.
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Laura Lindsay (@MsLindss) reported from Miltonvale Park, Prince Edward Island@zeagan No Eastlink is by themselves- Telus and Bell have an agreement! Our internet at home has been really slow too
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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ziggy stardust (@taxbuster88) reportedWe have landlines b/c copper provides power, and we have two phones that work ALL the time unless the line is cut. Fibre/phone UPS is only good for 8 hours - not nearly good enough. How to go about preventing @telus from removing our copper service? This is HUGE for the area.
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ziggy stardust (@taxbuster88) reported@fanCRTCProfling A question: we live in rural canada and are about to get @telus fibre. Their (third) letter says that when fibre is installed, they will remove copper phone service. This is an issue for emergencies as we have power outages which can be up to 3 days. 1/x
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Noel Blix (@noelblix) reported@TELUS cares about customers so much, they allow them to hear over 45 minutes of promotional messaging while they’re on hold trying to get a service appointment.
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Deanna (@Deanna67136409) reported@TELUSsupport Sure have! Moved my entire desk/hub many times with same result. Telus has said b4 there are too many people accessing the same tower, and issue won't go away. 1 tower for almost 10 miles in 2021 😭 pleeeaaasse help
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Jason (@jb1594) reportedFor everyone's sake @Bell_Support is awful. They charged me a $50.85 account transfer fee w/o informing me to change an account from my Moms name to mine before we switched to Telus. My Mom is dead. I am furious. Don't do business with Bell folks.
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Tara michael (@Taramic81971890) reported@SlutStrathcona $78 all in. with serious rebates that expire in June through Telus. 300 unlimited....it's absolutely garbage. Wifi drops constantly..the connection is bs...
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Ben Lucier (@benlucier) reported@davidcrow Telus or Bell. Rogers network has terrible pockets without coverage and their network is generally saturated. We’re in a similar area— I switched to Telus 2yr ago no problem.
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Contactless (@CDZ_999) reportedDon’t forget to check your bills. #BigTelecom will never tell you when your contract is up or promotion is up and’ll quietly start charging you more. #telus
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Alan Smith (@Alan_G_Smith_BC) reported@TerryGlavin Yes. And too Bad Darren Entwistle @entwistled CEO, @Telus hasn't been brought to task for creating the cesspool of Evil CCP🇨🇳 Kleptocracy fawning he has/had going on his board. Funds still holding Telus but dropping FF companies. Friggin Bizarre. #CdNpoli #UyghurGenocide
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Commissioner Miner (@fanCRTCProfling) reported@taxbuster88 @TELUS Yeah, this was a big issue in Atlantic Canada which Bell wanted hidden. They sell "bundled services" (w/ phone), at high rates, they don't mention battery back-up, or tell people they don't need it cuz too expensive. or they tell people that battery is good enough. 1/2