Telus outages and service status in West River, Prince Edward Island

Problems in the last 24 hours in West River, Prince Edward Island

The chart below shows the number of Telus reports we have received in the last 24 hours from users in West River, Prince Edward Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports Near West River, Prince Edward Island

Latest outage, problems and issue reports in West River and nearby locations:

• 
  Rebecca Jane Price (@venusbookoflife) reported 20 minutes ago from Victoria, Prince Edward Island

  Problems With Telus Again They've charged me for around two weeks before my phone was activated. My bill is $15 more a month than expected..

• 
  Rebecca Jane Price (@venusbookoflife) reported 21 minutes ago from Victoria, Prince Edward Island

  Telus Advanced Billing Well isn't this an easy scam for them. Another goddamn fiddley problem. I wasn't refunded my amount owed on shut off.

• 
  Becky P (@RJanePrice) reported 21 minutes ago from Victoria, Prince Edward Island

  Royal Bank You’ll pay all the taxes lost in North America. Thanks for the full screen view of all your indiscretions. I’m taking this to big bucks bingo civil court. You are going to get it. At least you aren’t BMO they are going down. PARAPHRASE Telephone Company Rage...Telus

• 
  Laura Lindsay (@MsLindss) reported 31 minutes ago from Miltonvale Park, Prince Edward Island

  @zeagan No Eastlink is by themselves- Telus and Bell have an agreement! Our internet at home has been really slow too

• 
  Patricia Bourque (@TrishaBourque) reported 34 minutes ago from Charlottetown, Prince Edward Island

  I'm happy cellular Co's offer "free" data to support people thru these times, but seriously. We get credit down the road sometime, AND we're still forced to pay for more data if we max out. Thanks @koodo @TELUS Not worth being a good customer.

• 
  Rebecca Jane Price (@venusbookoflife) reported 44 minutes ago from Victoria, Prince Edward Island

  Useless Phone Calls With Private Businesses Despite my endless problems with Telus, Rogers isn't much better and paper bills are now rare...

• 
  Stephen Pate (@sdpate) reported 50 minutes ago from Charlottetown, Prince Edward Island

  A little bit of hell at home - 4 days after Fiona #pei has poor smart phone service from @bell @telus, virtually no wifi and 75% without lights and heat. Every day has been a trial of some sort. Oh well, it can only get better. And we go to bed by 9 in the dark.

• 
  Darcie Lanthier (@DarcieLanthier) reported 51 minutes ago from Charlottetown, Prince Edward Island

  .@TELUS called me to chat about switching my business account to them. WTF?!? Calling from Montreal! I suggested he get a f’ing clue and not be spamming anyone in the 902 area code and that they are the only carrier throttling data instead of gifting it right now. #fail

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Cons (@Consrcrooks) reported 5 minutes ago

  @JonFraserTF @TELUS Telus customer service is non existent. They don’t listen and their service has gone to ****. Furthermore the cell service is sporadic in my area and I’ve never had. So many dropped calls like I have as of late ! Good riddance , on to Rogers I go.

• 
  Gary Mason 🇨🇦🇺🇦 (@garymasonglobe) reported 5 minutes ago

  Been a client of @TELUS for decades. Our home has been without internet service for six days. I thought someone was coming today to fix the problem. But I got it wrong - it's three Mondays from now, not today.

• 
  The Hanging Jowl (@TheHangingJowl) reported 6 minutes ago

  @JonFraserTF @TELUS Problem is, they're all the same.

• 
  Gem (@Gem38256519) reported 13 minutes ago

  @JonFraserTF @TELUS I can second that. Worst service ever!

• 
  Jon Fraser (@JonFraserTF) reported 18 minutes ago

  @marconiese @TELUS I didn't fall for anything. I weighed the options and at the time it worked for me. My company wouldn't reimburse me for a new phone outright, but they had not issue with the lease.

• 
  Salman (@salmanesmaili) reported 23 minutes ago

  Hey @TELUS @TELUSsupport Today I spent over 50 minutes on the phone just to add ONE channel to my TV package. It’s 2026. We have AI agents, autonomous vehicles, and instant digital banking. Yet a basic account change still requires nearly an hour with customer service. This isn’t a technology problem—it’s a customer experience problem. Do better. #TelecomMonopoly #LackOfCompetition Cc: @CRTCeng

• 
  ^-^ (@JesseGraham_) reported 27 minutes ago

  @JonFraserTF @TELUS That’s really too bad. I’ve just recently had a fantastic experience with @TELUS support. Above and beyond. Maybe you just had someone on their bad day!

• 
  TdotTrucker 🇨🇦 (@TdotTrucker) reported 28 minutes ago

  @TELUS @garymasonglobe Woah. Nothing should take three weeks or more for your Internet to be fixed. That sounds like a problem on your end and you should be making sure that this customer gets Internet immediately even if you have to use another service in the meantime.

• 
  Puckerglen (@puckerglen) reported 29 minutes ago

  @garymasonglobe @TELUS Gary.... Rogers/Shaw are even worse Their teck's find so many ways to **** their customers....and STILL get paid. Ive met a few that've told me their tricks and laugh about it. And then getting in touch with customer service...merry-go-round Its deplorable

• 
  Mike (@fvkasm2x) reported 34 minutes ago

  @JonFraserTF @TELUS We left them last year after 20 years! Problem after problem the past 3 years with no customer service or effort to fix the issues.