Telus

Telus Outage Report in West River, Prince Edward Island

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in West River, Prince Edward Island

The chart below shows the number of Telus reports we have received in the last 24 hours from users in West River and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in West River, Prince Edward Island 12/29/2025 21:15

December 29: Problems at Telus

Telus is having issues since 03:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near West River, Prince Edward Island

Latest outage, problems and issue reports in West River and nearby locations:

  • venusbookoflife Rebecca Jane Price (@venusbookoflife) reported from Victoria, Prince Edward Island

    Useless Phone Calls With Private Businesses Despite my endless problems with Telus, Rogers isn't much better and paper bills are now rare...

  • MsLindss Laura Lindsay (@MsLindss) reported from Miltonvale Park, Prince Edward Island

    @zeagan No Eastlink is by themselves- Telus and Bell have an agreement! Our internet at home has been really slow too

  • venusbookoflife Rebecca Jane Price (@venusbookoflife) reported from Victoria, Prince Edward Island

    Telus Advanced Billing Well isn't this an easy scam for them. Another goddamn fiddley problem. I wasn't refunded my amount owed on shut off.

  • venusbookoflife Rebecca Jane Price (@venusbookoflife) reported from Victoria, Prince Edward Island

    Problems With Telus Again They've charged me for around two weeks before my phone was activated. My bill is $15 more a month than expected..

  • TrishaBourque Patricia Bourque (@TrishaBourque) reported from Charlottetown, Prince Edward Island

    I'm happy cellular Co's offer "free" data to support people thru these times, but seriously. We get credit down the road sometime, AND we're still forced to pay for more data if we max out. Thanks @koodo @TELUS Not worth being a good customer.

  • RJanePrice Becky P (@RJanePrice) reported from Victoria, Prince Edward Island

    Royal Bank You’ll pay all the taxes lost in North America. Thanks for the full screen view of all your indiscretions. I’m taking this to big bucks bingo civil court. You are going to get it. At least you aren’t BMO they are going down. PARAPHRASE Telephone Company Rage...Telus

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • robertsnell Robert Snell (@robertsnell) reported

    Anyone have issues with their @telus 5G? Seems to drop or slow down significantly on a regular basis.

  • farzN farz (@farzN) reported

    Hey @TELUS @TELUSsupport what is going on with your fiber optics technology. Since switching over our internet (in fact all home services) have gone downhill. We have the worst internet connection and in the past 3 weeks we have lost home phone line, cable, &internet 3X....

  • safety1222 Safety First (@safety1222) reported

    .@PublicMobile I don't need a robot for customer service. @TELUSsupport what's going on? You own Public mobile yet can't afford customer service. @TELUS wake up. I need reimbursement for 7 months charged on my cc without a sim card. #fraud

  • JohnTho69652068 John Thomas (@JohnTho69652068) reported

    Another example of Canadian Telecom rich companies. TELUS CEO Entwistle’s salary $1,375.000 + Compensation-$11,689.00 would never understand the telecom charges his company place on Canadians in general and the less fortunate. Maybe we could give poor Darren a bonus!

  • frizzybob internet user (@frizzybob) reported

    @JamesTCanadian @TELUS I started with them, wayyyyy back. never returned. & won't.

  • ryancrooks1 ryan (@ryancrooks1) reported

    @TELUSsupport @IanSeggie @TELUSsupport if this is true I'll be leaving Telus also. What a terrible decision.

  • AGrumpySenior Lord Swilliam🇺🇦 (@AGrumpySenior) reported

    @telus tried to speak to a mobility agent today. When an agent answered, they with home service, even though I asked for mobility in your VR system. Got transferred, waited over 25 minutes, no answer. Trying to verify my mobility plans for an upgrade #Frustration #mobiliy

  • macaddict_yyc Kevin Penner (@macaddict_yyc) reported

    @TELUSsupport Unable to login to my Telus account, your Identity server is throwing 502 bad gateway errors. Please fix.

  • paisleymedia2 Michelle Muldoon (@paisleymedia2) reported

    You assume it will fix itself but, it hasn't. I've been with you almost 2 decades. I think it might be time to see what @Bell or @TELUS has to offer.

  • brahjette ❀ (@brahjette) reported

    @koodo @TELUS how about instead of paying your marketing teams to send stupid “we’re helping” emails you pay for all of the canceled account debt that went to collections for the people who LOST THEIR JOBS during the pandemic/were disabled/had to take care of family #scammers