Telus

Telus Outage Report in West River, Prince Edward Island

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in West River, Prince Edward Island

The chart below shows the number of Telus reports we have received in the last 24 hours from users in West River and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in West River, Prince Edward Island 02/11/2026 06:55

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near West River, Prince Edward Island

Latest outage, problems and issue reports in West River and nearby locations:

  • sdpate Stephen Pate (@sdpate) reported from Charlottetown, Prince Edward Island

    A little bit of hell at home - 4 days after Fiona #pei has poor smart phone service from @bell @telus, virtually no wifi and 75% without lights and heat. Every day has been a trial of some sort. Oh well, it can only get better. And we go to bed by 9 in the dark.

  • venusbookoflife Rebecca Jane Price (@venusbookoflife) reported from Victoria, Prince Edward Island

    Problems With Telus Again They've charged me for around two weeks before my phone was activated. My bill is $15 more a month than expected..

  • TrishaBourque Patricia Bourque (@TrishaBourque) reported from Charlottetown, Prince Edward Island

    I'm happy cellular Co's offer "free" data to support people thru these times, but seriously. We get credit down the road sometime, AND we're still forced to pay for more data if we max out. Thanks @koodo @TELUS Not worth being a good customer.

  • venusbookoflife Rebecca Jane Price (@venusbookoflife) reported from Victoria, Prince Edward Island

    Useless Phone Calls With Private Businesses Despite my endless problems with Telus, Rogers isn't much better and paper bills are now rare...

  • MsLindss Laura Lindsay (@MsLindss) reported from Miltonvale Park, Prince Edward Island

    @zeagan No Eastlink is by themselves- Telus and Bell have an agreement! Our internet at home has been really slow too

  • RJanePrice Becky P (@RJanePrice) reported from Victoria, Prince Edward Island

    Royal Bank You’ll pay all the taxes lost in North America. Thanks for the full screen view of all your indiscretions. I’m taking this to big bucks bingo civil court. You are going to get it. At least you aren’t BMO they are going down. PARAPHRASE Telephone Company Rage...Telus

  • venusbookoflife Rebecca Jane Price (@venusbookoflife) reported from Victoria, Prince Edward Island

    Telus Advanced Billing Well isn't this an easy scam for them. Another goddamn fiddley problem. I wasn't refunded my amount owed on shut off.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • RhondaN4 Rhonda Lynn 💄💋 (@RhondaN4) reported

    @TELUS what does it take to actually get through and talk to someone???? There always seems to be plenty of folks available to sell me services I have no interest in but as soon as I need support, poof, no one to talk to!

  • maxcat7007 Sylvia Roy (@maxcat7007) reported

    @TELUSsupport Do you report your Telus optik TV outages on Twitter? I'm currently experiencing an outage and it would have been nice to know this prior to spending an hour on the phone with Telus tech support. I looked on Telus website prior to calling, nothing was posted.

  • kcorr54 Kathryn Orr (@kcorr54) reported

    @cbcnewsbc Had a fabulous family doctor and he left his practice to go to telus' service. There are only so many doctors. To split them up among public, private and virtual is just going to wreck health care.

  • LifeInThePatch Jeremy (@LifeInThePatch) reported

    @TELUS been a costumer for years, but after your recent treatment I will be changing internet, phone, security providers. Terrible service

  • CranwellBob Amateuremigrant (@CranwellBob) reported

    @pnwkate @TELUS @TELUSsupport Hate to ask, Kate, are you sure you’ve not been piggybacking in neighbours WiFi all his time ? I know it seems odd, but you may need to check the default network your devices connect(ed) with.

  • KahaliaMeggo Kahalia Meggo (@KahaliaMeggo) reported

    The third party center from what I have been told is in the Philipinnes with Telus International. They said they can’t do anything other than escalate my issue. I’m still on hold. It is currently 27 min. @dkhos @Uber @UberEats

  • gooilgo99 gooilgo99 (@gooilgo99) reported

    @TELUS your service people suck been tranfered 2 times and still can't get the right person to talk to. On hold for well over a hour

  • melissasmile12 Melissa 👷🏻‍♀️🌸 (@melissasmile12) reported

    It should not be this hard for me to call Telus. No I don’t want you to send me another text leading to you stupid app because no I can’t set up a time for you to call me!! I JUST WANT TO TALK TO A HUMAN 🤬🤬🤬

  • pnwkate Pacificnorthwestkate (@pnwkate) reported

    I’ve been with @TELUS for 10 years - came home to no wifi - discover my service has been cancelled - disconnected without even saying a word to me! (Why? - new people in the flat downstairs) now I have no wifi - no service - unbelievable! 🤬How can this happen? @TELUSsupport

  • pmayvr Paul Antonioni (@pmayvr) reported

    @brianlilley Bell, Rogers, and Telus love it because now you have to use their roaming service on your cell phone (@$12 per day or more) when you even go the US for a couple of days.