Telus

Telus Outage Report in West River, Prince Edward Island

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in West River, Prince Edward Island

The chart below shows the number of Telus reports we have received in the last 24 hours from users in West River and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in West River, Prince Edward Island 01/12/2026 22:10

January 12: Problems at Telus

Telus is having issues since 08:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near West River, Prince Edward Island

Latest outage, problems and issue reports in West River and nearby locations:

  • venusbookoflife Rebecca Jane Price (@venusbookoflife) reported from Victoria, Prince Edward Island

    Problems With Telus Again They've charged me for around two weeks before my phone was activated. My bill is $15 more a month than expected..

  • venusbookoflife Rebecca Jane Price (@venusbookoflife) reported from Victoria, Prince Edward Island

    Useless Phone Calls With Private Businesses Despite my endless problems with Telus, Rogers isn't much better and paper bills are now rare...

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Shelley10646639 CShell 🇨🇦🇺🇸 (@Shelley10646639) reported

    @TheNorthSignal @RyanGrieveAB @lambert_pp Very solid. We intended to take our business away from Telus if they had proceeded with CCP spyware. Damn sure millions others would too.

  • EvanKrosney Evan Krosney (@EvanKrosney) reported

    @Julia_Sisler @Rogers My experience has always been Telus has the best customer service. Could be worth staying with Rogers if they offer a good retention deal though. Telus offered me a $65 15GB plan with a $10/mo reoccurring credit, so $55/mo. If Rogers made a similar offer, could be worth staying.

  • BlindedVisions Phyre (@BlindedVisions) reported

    Pandemic making things difficult. My uncle & his @Telus problem (never going to be happy about that but at least I can call him now) My @FrigidaireCA oven bought end of June is faulty but can't get a hold of anyone to fix it & my @NintendoCanada Switch came with a bad AC adapter.

  • PelosiAndSchiff BIDEN is #46 (@PelosiAndSchiff) reported

    @ShawInfo My 93 yo Mom & I are at home isolating; with poor reception we switched to Telus on Sept 22, my account with Shaw was up to date! I can’t get the equipment back, spoke to Shaw many, many times over 8 weeks, and today I received a COLLECTION NOTICE! Worst customer service ever!!!

  • RubeneDS Rubene De Sousa (@RubeneDS) reported

    Well looks like @TELUS doesn’t care about retaining customers when @Rogers offers a better deal. Won’t match or help make up the difference. Surprising since I was there from the beginning. Time to move on.

  • filewis Fiona Lewis (@filewis) reported

    Unbelievable. @TELUS emailed me to tell me they won't answer my question via email, nor anyone else's for that matter. What shitty service. #Telus

  • punjaban_ca Jo wa (@punjaban_ca) reported

    @TELUSsupport part 4 This made us review something else that was being charged on account. We wanted to cancel telus internet n had called few months ago. Telus asked us to give them a chance n they came to install wifi booster. and u charging us for it when u said it was free?

  • JasonPYYC Jason P. (@JasonPYYC) reported

    @gfinockio Telus. Sounds like a ****** I noticed in the green box down the street yesterday messed something up cause another person have theirs out too.

  • ThePlZZAGuy Prabhjot (@ThePlZZAGuy) reported

    @seensjet Ive never felt a tweet so much. My streaming service is now faster than telus cable.

  • dnnocampo Dianne (@dnnocampo) reported

    @TELUSsupport hi I had fibre optic installed a few days ago and now it’s not working at all. Can I get some help... was already considering Shaw before Telus offered me this cheaper plan to try for 30 days...