Telus Outage Report in Whitby, Ontario
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Whitby, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Whitby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (25%)
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Wi-fi (9%)
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TV (7%)
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E-mail (4%)
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Total Blackout (4%)
Live Outage Map Near Whitby, Ontario
The most recent Telus outage reports came from the following cities: Toronto.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Phone | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Phone | |
| Toronto |
Phone | |
| Toronto |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Whitby, Ontario
Latest outage, problems and issue reports in Whitby and nearby locations:
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CERB Gotti
(@TheSlowBurn) reported
from
Toronto, Ontario
How would anyone know if there was a Telus outage?
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Stephen Punwasi 🌋 🚀
(@StephenPunwasi) reported
from
Toronto, Ontario
@robnicholsontor Classification is an oligopoly at a high level, but the pressures are monopolistic when they can fail and take out the whole banking system. Bell and Telus were fine, but just a Rogers failure was able to grind the country to a halt.
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Stephen Punwasi 📉🎄🎅🏼🐈
(@StephenPunwasi) reported
from
Toronto, Ontario
@DrMattHenschke @AvaEmr Any way to make them interoperable so your service can receive Telus’ offering without much overhead?
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James Harbeck, still here
(@sesquiotic) reported
from
Toronto, Ontario
Fun day. I find out that @chaptersindigo hasn’t delivered an e-gift card I paid for and they said they had sent, but just as I’m trying to contact customer service my @Bell home service abruptly craps out. (I’m using my Telus mobile phone to tweet.)
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RyanCartier
(@RyanCartiers) reported
from
Toronto, Ontario
@TELUS Why does a call to @telusmobility require specifying mobil a 2nd time? Please correct redundancy, problem identified & feedback given to #customerservice over a year ago. Listening to frontline employees pays dividends in business.
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Modern Pundit
(@sen127) reported
from
Toronto, Ontario
If you want to have the worse telecom experience go with @Rogers. They have all this network outages and connection issues and still if you keep it they don’t appreciate the business. Customer service/sales are rude. Better cancel instead of calling them. Go with @Bell or @TELUS
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Brit Alexandria 🌷
(@brxvnd) reported
from
Toronto, Ontario
Worst 👏🏼 customer 👏🏼 service 👏🏼 EVER 👏🏼 @TELUS #TelusTakesTheCake smh!
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Starbucks Bae
(@Miss_Angel_Baby) reported
from
Toronto, Ontario
Not @TELUS Refusing To Help Me With An Upgrade On My Plan...
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Todger Strunk
(@WaxEBuildup) reported
from
Toronto, Ontario
ZOMG I have cell phone service again. I may have waited on hold for 2 hours, but the woman who attended to my account was ******* amazing and she clearly should be running the company, not just answering inbound customer service. @TELUS, can you please promote the helpful woman?
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Dan Levy
(@TheDanLevy) reported
from
Toronto, Ontario
@The_IT_Nerd I don’t see why it would be so difficult. Maybe I need to research eSIMs tho but to my understanding it’s basically the same process as what Bell & Telus had with their CDMA network phones back in the day. It has a serial number (not just IMEI) you register with network
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Shane
(@Innanenights) reported
from
Toronto, Ontario
Still having a horrid time with my data services. My connection times out, or takes forever to load. Same with other Telus customers around me. What’s happening @TELUSsupport ?
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WTIRealist
(@WTIBull) reported
from
Toronto, Ontario
@Mackslann @TELUSsupport @TELUS Darren Entwisle too busy buying his wife another Hermes Birkin in Palm Springs to give a ****.
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Vanessa 🇺🇦
(@shapsy01) reported
from
Toronto, Ontario
Looks like it’s time to move on from @TELUS their customer service is way below par my goodness
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Todger Strunk
(@WaxEBuildup) reported
from
Toronto, Ontario
We're at that point on a Friday night where you've been on hold with @TELUS for just under 2 hours + you have been worried for awhile now that they've shut down for the weekend and yet continue to repeat the "all of our operators are helping other customers..." message regardless
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Jim "The Canadian Patriot"
(@jim_thepatriot) reported
from
Toronto, Ontario
@1stJohnDagenais @BrianeveraertP1 Telecommunications services like Bell and Telus. Bank like TD outsourcing IT support is problematic for protecting Personal Information and electronic Data
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Nabil Khandaker 🇧🇩🇨🇦
(@nabil01717) reported
from
Toronto, Ontario
Just spoke with @TELUS customer service. They mentioned that they will issue a refund after a month. Can you imagine them being so irresponsible while breaching their pre-authorized contract and then let customers wait for such a long time! Criminal practices.
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Nadia
(@TheLifeOfNadia) reported
from
Toronto, Ontario
@ImransLegalMind @TELUS It’s working for me now. Was a 5 minute gap of no service and I spazzed. Haha
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Nabil Khandaker 🇧🇩🇨🇦
(@nabil01717) reported
from
Toronto, Ontario
Just spoke with my bank. Seems like a lot of people have already reported similar issues. I am wondering how many people are impacted and how much extra money @TELUS took without authorization. Submitted a dispute with my bank.
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Lilithe 🐰 💉💉💉🤒 (𝓢𝓸𝓯𝓽𝓷𝓮𝓼𝓼 Guaranteed)
(@lilithebowman) reported
from
Toronto, Ontario
I didn't take a picture, as I was in the weird Telus health website at the time & didn't want to crash it. Saw a tiny black mouse just come right up to me on the sidewalk. I stopped there and talked to my endo. It lies down and closes its eyes. ToT I think it ate poison/sumn.
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Jim "The Canadian Patriot"
(@jim_thepatriot) reported
from
Toronto, Ontario
Is data safe with Big Tech Consulting firms owned by Indian Moguls or Canadian Companies outsourcing their Tech support in India like Telus and Bell? This is a national security problem. #cybersecurity
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Diana Riley-Casanova
(@g6kgxcn47d) reported
@TELUS I called telus yesterday at 13:13. I got off the phone at 18:30. Issues not resolved and made even worse! How can I speak to an actual manager? I don’t want more people apologising but not able to fix the issue. How can I speak to a manager????
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kyle
(@kyle40849638) reported
@TELUS Hey, how the heck am I supposed to get help with my Telus EPP account. I’ve been on hold for 3+ hours, 3-days in a row. If I call the main line and they won’t help me because EPP. What gives?
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GlowingGhanaian✨| 🇬🇭♌️🦁
(@RealGhanaian) reported
@RogersHelps I need to cancel the recent HUP that I did so I can transfer my line to Telus please
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kyle
(@kyle40849638) reported
@TELUSsupport Hey, how the heck am I supposed to get help with my Telus EPP account. I’ve been on hold for 3+ hours, 3-days in a row. If I call the main line and they won’t help me because EPP. What gives?
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Commissioner Miner
(@fanCRTCProfling) reported
@FRPC_FRPC Reminds me of the wireless code (if I recall right). Was a fight about the word "customer versus consumer". Audience encompasses all for the Bell/Rogers/Telus/Videotron AdTech industry, not necessarily broadcast objectives... IMO, off the top of my head.
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David Seidel
(@DavidASeidel) reported
I have allowed the “up to 5 business days for claim processing”…twice over. When I try to contact anyone else at Telus they say that they can only sent a note to Property Damage dept but nothing else. Which again is unacceptable becuz it is damage you did to my property. #LAME
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Karina Halle (Festive Version) 🕯🌲
(@MetalBlonde) reported
@mcdoidge I think that’s what mine probably are doing too. Just sucks that I asked the Telus Health doctor to get me an ultrasound to see what was up and they refused because there’s just not “enough.” Thank god I actually have a family doctor, tho him being in Ladner is inconvenient.
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Hemant
(@Hemant73195819) reported
@TELUS worst customer service, scheduled a callback person called transferred me to a different department . Waited for over 20 minutes with no avail. I don't understand the reason of scheduling a callback
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Andrew Sullivan
(@Andrew_Sully) reported
@telus do you have anyone working in support???
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Jim Aviles
(@yt8q9bjfdw) reported
@TELUS I am Inter it a Black Friday cell phone plan but I can’t get through on phone or messenger. Is there anyway you can help.