Telus Outage Report in Whitby, Ontario
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The latest reports from users having issues in Whitby come from postal codes L1N.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Whitby, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Whitby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (52%)
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Phone (23%)
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TV (9%)
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Wi-fi (8%)
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Total Blackout (5%)
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E-mail (3%)
Live Outage Map Near Whitby, Ontario
The most recent Telus outage reports came from the following cities: Toronto, Whitby, Pickering and Oshawa.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Wi-fi | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Phone | |
| Toronto |
Phone | |
| Toronto |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Whitby, Ontario
Latest outage, problems and issue reports in Whitby and nearby locations:
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Nabil Khandaker 🇧🇩🇨🇦
(@nabil01717) reported
from
Toronto, Ontario
Just spoke with my bank. Seems like a lot of people have already reported similar issues. I am wondering how many people are impacted and how much extra money @TELUS took without authorization. Submitted a dispute with my bank.
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CERB Gotti
(@TheSlowBurn) reported
from
Toronto, Ontario
How would anyone know if there was a Telus outage?
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Brit Alexandria 🌷
(@brxvnd) reported
from
Toronto, Ontario
Worst 👏🏼 customer 👏🏼 service 👏🏼 EVER 👏🏼 @TELUS #TelusTakesTheCake smh!
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Todger Strunk
(@WaxEBuildup) reported
from
Toronto, Ontario
We're at that point on a Friday night where you've been on hold with @TELUS for just under 2 hours + you have been worried for awhile now that they've shut down for the weekend and yet continue to repeat the "all of our operators are helping other customers..." message regardless
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Ryan Ali
(@ryanali23) reported
from
Toronto, Ontario
@TELUS @TELUSBusiness your customer service agents have become an absolute joke. Putting me on hold without notice, singing on the call, trying to prolong the call for no reason. Do better.
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Vanessa 🇺🇦
(@shapsy01) reported
from
Toronto, Ontario
Looks like it’s time to move on from @TELUS their customer service is way below par my goodness
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Stephen Punwasi 🌋 🚀
(@StephenPunwasi) reported
from
Toronto, Ontario
@robnicholsontor Classification is an oligopoly at a high level, but the pressures are monopolistic when they can fail and take out the whole banking system. Bell and Telus were fine, but just a Rogers failure was able to grind the country to a halt.
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Todger Strunk
(@WaxEBuildup) reported
from
Toronto, Ontario
ZOMG I have cell phone service again. I may have waited on hold for 2 hours, but the woman who attended to my account was ******* amazing and she clearly should be running the company, not just answering inbound customer service. @TELUS, can you please promote the helpful woman?
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Lilithe 🐰 💉💉💉🤒 (𝓢𝓸𝓯𝓽𝓷𝓮𝓼𝓼 Guaranteed)
(@lilithebowman) reported
from
Toronto, Ontario
I didn't take a picture, as I was in the weird Telus health website at the time & didn't want to crash it. Saw a tiny black mouse just come right up to me on the sidewalk. I stopped there and talked to my endo. It lies down and closes its eyes. ToT I think it ate poison/sumn.
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Algis Akstinas
(@AlsoKnownAs_AA) reported
from
Toronto, Ontario
@Mark_Goldberg @TELUS Question: How many of TELUS+Bell shared network cell towers are fiber connected? 96%? More?
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Nabil Khandaker 🇧🇩🇨🇦
(@nabil01717) reported
from
Toronto, Ontario
Just spoke with @TELUS customer service. They mentioned that they will issue a refund after a month. Can you imagine them being so irresponsible while breaching their pre-authorized contract and then let customers wait for such a long time! Criminal practices.
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Starbucks Bae
(@Miss_Angel_Baby) reported
from
Toronto, Ontario
Not @TELUS Refusing To Help Me With An Upgrade On My Plan...
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WTIRealist
(@WTIBull) reported
from
Toronto, Ontario
@Mackslann @TELUSsupport @TELUS Darren Entwisle too busy buying his wife another Hermes Birkin in Palm Springs to give a ****.
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nonaammees
(@nonaammees) reported
from
Toronto, Ontario
@TELUS I've been waiting 4 hours now for a text message to port my phone now I'm in linbo between both phones and support is closed.. what kind of nonsense is this? @TELUSsupport
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RyanCartier
(@RyanCartiers) reported
from
Toronto, Ontario
@TELUS Why does a call to @telusmobility require specifying mobil a 2nd time? Please correct redundancy, problem identified & feedback given to #customerservice over a year ago. Listening to frontline employees pays dividends in business.
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Dan Levy
(@TheDanLevy) reported
from
Toronto, Ontario
@The_IT_Nerd I don’t see why it would be so difficult. Maybe I need to research eSIMs tho but to my understanding it’s basically the same process as what Bell & Telus had with their CDMA network phones back in the day. It has a serial number (not just IMEI) you register with network
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Nadia
(@TheLifeOfNadia) reported
from
Toronto, Ontario
@ImransLegalMind @TELUS It’s working for me now. Was a 5 minute gap of no service and I spazzed. Haha
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Peter Dimov
(@peterdimov) reported
from
Toronto, Ontario
@CTVNews Bell Canada, Rogers Communications Inc., Telus Corp. and Shaw Communications Inc. have all announced customers will not be charged to help connect with loved ones in the embattled region
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Tracy D
(@tracylyn44) reported
from
Oshawa, Ontario
Bravo @TELUS you just lost 3 lines and a customer of 14 years because YOU are unorganized and can’t get your paperwork right.
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Shane
(@Innanenights) reported
from
Toronto, Ontario
Still having a horrid time with my data services. My connection times out, or takes forever to load. Same with other Telus customers around me. What’s happening @TELUSsupport ?
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Ian Harding
(@IANRHARDING) reported
Funny that when comparing Shaw internet plans with Telus, our current Shaw service completely drops off. Maybe it’s a sign to switch...
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Aaron Amadeus
(@amadeusrock) reported
Just moved my wireless service from @TELUS to @Rogers Main reason is Telus is offshoring level 1 support and service to the Philippines and Rogers is all in Canada. So I would rather support folks in Canada working. Telus you can win me back one day of you hire in Canada.
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Sham
(@Philosophisir) reported
@Shawhelp @ShawInfo has been seriously lacking for the past few months, constant outages and today the internet is not working at all. Seriously considering a switch over to @TELUS
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Bellwise
(@Bellwize) reported
My Telus internet hasn't been working FOR MONTHS. They've completely oversubscribed my area, and refuse to do a single thing about it. I've called support at least 20 times now and still have no permanent solution. What else can I do? @TELUSsupport
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Andrew Smale
(@andrewsmale) reported
Apparently its impossible to my esim from my old iphone to the new one... @bell the customer experience has been a joke. Moving to Telus...
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Abhishek
(@abhisheksfdc) reported
@TekSavvyBuzz i was curious and browsed ir website, but 150 mbps by telus is 55/month, and i dont feel any issue with it. connected almost 10 devices and all runs well..u guys are charging way more
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Cookie Monster's Ex
(@UrGirlSaigon) reported
And my current bill aint due until into January so what the hell is y’all problem trying to be slick telling me and threatening me that I gotta pay THE WHOLE THING within 48hrs hours when have that **** ain’t even due yet! Y’all did the SAME trash LAST MONTH @TELUSsupport @TELUS
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Cookie Monster's Ex
(@UrGirlSaigon) reported
I had no problems with @TELUSsupport @TELUS before but the trash *** ways y’all been acting this past year, I’m DEF going elsewhere in 2021 when my term is up and I’m up for renewal for a new phone. My loyalty all these years clearly means **** all. This is actually bonkers.
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SC
(@cuesta777) reported
@TELUSsupport @telus after 10 + yrs of using your service, im about to leave. According to your service department, I have to lock into a 2 year agreement or pay $30 more a month. I've been loyal to your service and I get nothing. I just want to keep the same payment #Nothanks
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lynds
(@lyndsgaud) reported
I also switched from bell to telus which is tea bc bell sucks noah fence💀