Telus

Telus Outage Report in Whitby, Ontario

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Whitby come from postal codes L1N.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Whitby, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Whitby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Whitby, Ontario 06/19/2024 05:55

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Whitby, Ontario

The most recent Telus outage reports came from the following cities: Toronto, Whitby and Oshawa.

Loading map, please wait...
City Problem Type Report Time
CanadaToronto Phone
CanadaToronto Phone
CanadaToronto Internet
CanadaToronto Wi-fi
CanadaToronto Wi-fi
CanadaToronto Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Whitby, Ontario

Latest outage, problems and issue reports in Whitby and nearby locations:

  • tracylyn44 Tracy D (@tracylyn44) reported from Toronto, Ontario

    Hey @TELUSsupport you still are messaging the wrong person for account inquiries. Now you’re threatening to cut off the phone but when I log into my Telus it says the bill isn’t due until the 22nd. Wtf I don’t appreciate being threatened.

  • tanvir_z64 Tanvir64🇧🇩 (@tanvir_z64) reported from Toronto, Ontario

    @TELUSsupport I have also been on hold for over 35 min because customer service transferred me to another department is this how customer service is for TELUS

  • tdotjay Jay Yoo (@tdotjay) reported from Toronto, Ontario

    @TELUSBusiness @TELUSsupport been a customer since 1999. I’m very disappointed that @Telus was not able to match an offer to keep me on.

  • MonicaLauriola ⚪️⚫️ (@MonicaLauriola) reported from Toronto, Ontario

    I’ve been with @TELUS since 2011 and Virgin Mobile is prepared to offer me the same contraction for 2/3s of the price..... so much for customer service

  • samkj27 Sam Kemp-Jackson (@samkj27) reported from Toronto, Ontario

    @TELUSsupport @TELUS I’m not happy about my phone being suspended. I just spoke to someone via chat to reinstate and it’s not working. His name is Carlos. Please look into this ASAP and advise. #CustomerExperience

  • RebecaMacKinnon Spooky Beca (@RebecaMacKinnon) reported from Toronto, Ontario

    @TTChelps @DemandAccess hey @TELUSsupport @TELUS please consider finally letting your customers access phone network coverage in the TTC tunnels, if an emergency were to happen i would want to be able to contact family and us not having that option is sad and disappointing 😬

  • anetto Annette McKinnon (@anetto) reported from Toronto, Ontario

    @Colin_Hung @HillTimesHealth @dtapscott @TELUS According to the Supreme Court we own the data but not the record which complicates the issue. Disagree with drs who argue that since they own the EMR and they enter the data, they are free to sell it if they chose to. #ThinkDigitalHealth. #MyData

  • RjSabotaged_Me Demon Salvator 😈🤷🏾‍♂️ (@RjSabotaged_Me) reported from Toronto, Ontario

    Nah, this ain’t cool. My shit working like it’s a ******* LG Chocolate. Telus I’m bout to pull up.

  • Mara__Raquel ❤︎ 𝓂𝒶𝓇𝒶 𝓁𝒾𝓂𝒶 ❤︎ (@Mara__Raquel) reported from Toronto, Ontario

    Every time I call @TELUS @TELUSsupport I always get 150% customer service. Heather was amazing this morning, she couldn’t fix the problem right away but found a solution and called me back right away. I want to thank you TELUS for 20 years of great customer service

  • kierstynpare KP ☀️ (@kierstynpare) reported from Toronto, Ontario

    Telus: any phone you want for $0 down Also Telus *in the fine print*: but don’t worry, we’ll find another way to screw you over

  • kevineproulx Kevin Edward Proulx (@kevineproulx) reported from Toronto, Ontario

    @FemiNelson1 @Bell I managed to get through around 8am but call-taker said his board went from nice quiet start of his shift with zero callers to almost five-thousand in pending in span of ten minutes. Sounds like Canada-wide Bell service outage. Glad my mobile phone is with Telus!

  • melanie_korach Melanie Korach (@melanie_korach) reported from Whitby, Ontario

    I am a loyal #TELUS customer! #StarfishClub @TELUS

  • taniagupta1307 Tania gupta (@taniagupta1307) reported from Toronto, Ontario

    @koodo @TELUS is fooling people with hidden charges that you are able to see only once you check your bill and find it to be $200 $190 and when you contact customer care, they will say we understand but won't be able to provide u with clarification #koodo #TELUS #worstconnection

  • YouMotorcycle YouMotorcycle (@YouMotorcycle) reported from Toronto, Ontario

    @darrylw71 Which is fair. But Koodo isn't a smaller company. It's owned by Telus and operates on Telus' network, so your reception would be no different on one versus the other.

  • SophiaCybulski Sophia Cybulski (@SophiaCybulski) reported from Toronto, Ontario

    @adams6110 Something is still going to you However once on twitter you tried to connect me to Rogers always tried to help me with this connectivity. So did Virgin and Telus

  • rishabh_snh Rishabh Sinha (@rishabh_snh) reported from Toronto, Ontario

    @TELUSsupport @TELUS I am having issues with phone. My services aren’t disconnected. Can you help

  • sidetripca Dennis aka dLo (@sidetripca) reported from Toronto, Ontario

    @SteveSpag @freedomsupport This isn’t affecting just Freedom... Telus, Rogers and Bell also impacted by the outage. Clearly something else going on.

  • createdbyrcw Randall C Willis (@createdbyrcw) reported from Toronto, Ontario

    Given how many people I know who cancelled their Bell service, their Rogers service or their Telus service, it is surprising that I know any of this

  • TrillInToronto ♚ TrippWithMe 🇨🇦☯ (@TrillInToronto) reported from Toronto, Ontario

    @DanaAngeline @TELUS $160 damn you better start charging for people to watch your snaps bout 160 for what start charging them fans per text

  • MonicaLauriola ⚪️⚫️ (@MonicaLauriola) reported from Toronto, Ontario

    @PepPostorino @GrazieTotti91 @TELUS I’m going to probably call back again tomorrow to do so. I wrote everything down and was just shocked at the offers

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • malmaleeri maleeri ⁷ (@malmaleeri) reported

    @telus has the worst wifi connection 😒

  • SprouleSue Sue Sproule (@SprouleSue) reported

    @TELUS @Bell_LetsTalk please no ..I am your customer and hate Bell...thsi campaign is a tax credit fraud they are top abusers of human rights and labour laws in Canada.Please don't promote them

  • kalee_muir Kalee :) (@kalee_muir) reported

    @TELUS @TELUSsupport When one laptop in your house can barely run zoom, and no one is using the wifi there is a problem :(

  • chadkerychuk Chad Kerychuk (@chadkerychuk) reported

    @RogersHelps $152+ a month for 10GB Data iPhone/IPad shared + Apple Watch plan is just nuts. How are you not providing more incentive for a 20+ year customer? Can @TELUS @Bell offer anything better? We need way more competitive options in Canada for years.

  • toywatch81 jim (@toywatch81) reported

    @whale_frank How they treat their customers. I’m sure you’ve heard of some horror stories of folks dealing with bell. Or Rogers. Or Telus. I just think this campaign is a sham. That’s all.

  • auxonic Eric Goodwin (@auxonic) reported from Ottawa, Ontario

    @TELUS I support government owned and operated infrastructure because the big telcos like you refuse to invest in it. You’re looking for a handout and to that I say “shove off”

  • joe_pannu Joe (@joe_pannu) reported

    @Shawhelp After an hour, service call finally booked 6 days from today. Service unavailable for approx 20% of the month, yet I'm expected to pay. I wonder how @TELUS would handle this situation

  • joe_pannu Joe (@joe_pannu) reported

    @Shawhelp Talk about great customer service Wonder how Telus would handle this situation

  • d_handil D Handil (@d_handil) reported

    @ShawDirect @2sunnysandy2 @bigbushelsag Called and their service people and asked why are new customers getting treated better than us witj better deals. Basically got told to bad because we dont qualify for those deals. Ok than we dont have to be loyal to you. We will try telus now. Bye shaw

  • jon_canete Tatang Onyok ( Official ) (@jon_canete) reported

    Here's something to think about. Why would TELUS partner with $MTRX ? Why would bDG sports select $MTRX? Why would Tamer Shafik join $MTRX ? Why would Nippon Telephone Telegraph partner with $MTRX ? These companies must be stupid eh? @LoopInsights