Telus Outage Report in Whitby, Ontario
No problems detected
If you are having issues, please submit a report below.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Whitby, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Whitby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
-
Internet (57%)
-
Phone (18%)
-
Wi-fi (11%)
-
TV (6%)
-
Total Blackout (4%)
-
E-mail (3%)
Live Outage Map Near Whitby, Ontario
The most recent Telus outage reports came from the following cities: Toronto, Oshawa and Pickering.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Toronto |
Phone | |
| Toronto |
Total Blackout | |
| Oshawa |
Internet | |
| Toronto |
Phone | |
| Toronto |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Whitby, Ontario
Latest outage, problems and issue reports in Whitby and nearby locations:
-
Tanvir64🇧🇩
(@tanvir_z64) reported
from
Toronto, Ontario
@TELUSsupport I have also been on hold for over 35 min because customer service transferred me to another department is this how customer service is for TELUS
-
Rich Gomes
(@BoomDiggyBang) reported
from
Toronto, Ontario
@TELUS 2007-2019 "No problem we can certainly collapse any calls or texts to the US you made a few hours prior to entering the US and adding the $7 package. 2020 "Hi Rich! Why don't you go kill yourself! Up yours!!" #telusyouvechanged
-
Matthew
(@jmwensley) reported
from
Toronto, Ontario
Everyone needs to understand what a terrible decision this is @TELUS is putting profit ahead of national security. I hope customers leave. @jkenney
-
Rishabh Sinha
(@rishabh_snh) reported
from
Toronto, Ontario
@TELUSsupport @TELUS I am having issues with phone. My services aren’t disconnected. Can you help
-
George Sawision me. (master electrician)
(@GSawision) reported
from
Toronto, Ontario
@nspector4 Time to shut down Telus before it gets Canada shut!
-
-
(@ugwumCee) reported
from
Toronto, Ontario
Every time I get my phone bill, there's a little surprise. I'm tired bruh. Should've Kuku gone to Telus and not have to worry about this shit.
-
Mayssia (May) Elajami - Toronto Lawyer
(@Mayssia) reported
from
Toronto, Ontario
2/2 even though it was $0.00 that is what companies like Bell & TELUS etc usually charge on the credit card at first to see if it is valid always check everything daily through online banking - it is good I caught it - but sucks now b/c I have to change all my automatic payments
-
John N. Davis
(@johnndavis) reported
from
Toronto, Ontario
20200213: James McLeod : Telus to launch 5G network with Huawei by the end of 2020
-
Lanrick Bennett Jr.
(@myonlinelifenow) reported
from
Toronto, Ontario
👇🏾#InThisTogether @RogersHelps @bell @TELUS Lets follow in @johnkrasinski and @ATT’s footsteps to support #HeathCareHeroes Adding @VancityReynolds because, well why not #COVID2019
-
Rajendra Singh
(@Rajendra) reported
from
Ajax, Ontario
Switched my cellphone service from @TELUS to @Rogers because Rogers gave me a deal and Telus couldn't.
-
🖤Rachel Santos🖤
(@queensantos1984) reported
from
Toronto, Ontario
@TELUSsupport is there an issue because I can't receive texts from boyfriend who Is with Rogers. His best friend is with telus and they can text no problem. This is annoying.
-
Matthew Gamble
(@mgamble) reported
from
Toronto, Ontario
@AlexanderDKB @peternowak 💯 percent agree. Telus admitted as much in their testimony- the competition isn’t in the RAN, it’s in the core. The network core and the functionality it provides is where an MVNO thrives or dies.
-
Rishabh Sinha
(@rishabh_snh) reported
from
Toronto, Ontario
@TELUSsupport @TELUS I have been trying to upgrade my phone since 4 days. You automated prices shows 153+taxes for iPhone 11 Pro. I won’t pay that. There’s a technical issue with your chat box. I need a new phone in the next 3days. Help me out if you can.
-
Sheldon Kerzner
(@sheldonbk) reported
from
Toronto, Ontario
@Ani1u7 @Rogers @Bell @TELUS I have a sharing plan that's grandfathered so extra lines are cheap. We never go over 10GB combined but I like the cushion. I always bought phones outright but not last time and now flagships are crazy$. Approx $100/mo w/add ons (voice to text vcmail, etc).
-
ShaziGoalie
(@ShaziGoalie) reported
from
Toronto, Ontario
I even said no one will call me back. I have never seen such bad controls between departments or any accountability from @adtcanada. This is probably the worst service I have received for a simple request to fulfill my order. Will anyone NOW listen to my concern @TELUS
-
ℙ𝕖𝕥𝕖𝕣 𝕊𝕙𝕦𝕣𝕞𝕒𝕟
(@shurmanator) reported
from
Toronto, Ontario
@georganneb @char_lawyer @Bell @Rogers @TELUS Georganne, nobody dislikes those guys more than me but the systems were not designed for this. Same for internet. It’s like a water pipe to service an apartment complex is a foot in diameter but not if everybody is always home and taking showers simultaneously. Get used to it.
-
Pepper Redcastle
(@SherriStocks) reported
from
Whitby, Ontario
@TOareaFan @TELUS @Bell @Rogers Yah. Now instead of making a shit tonne of money, they’re only making a butt load of money!
-
Sheldon Kerzner
(@sheldonbk) reported
from
Toronto, Ontario
@Ani1u7 @TELUSsupport For sure Telus is wrong.. Turning off Wi-Fi turns the feature off because it's something that has to be supported by the cellular network. I don't know what OS he was running. He's our IT consultant so he may be on a beta or something
-
Debra Henry
(@debbyhenry) reported
from
Toronto, Ontario
Disappointed with #Telus #CustomerService service. Was offered a great deal so I spent 30 minutes on the phone to only hear their sales office was incorrect about the deal.
-
Laura McGrath
(@lauramcgrathh) reported
from
Toronto, Ontario
@TELUS you are a joke. The worst customer service I’ve ever had in my life.... and that’s saying something.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
-
Bob B. (N95 Masked, & Vaxxed to the Max)
(@NoThebaine) reported
@globalnews Root cause of Rogers' outage was EMPEROR XI'S HACKERS! First stage in Xi's revenge for Trudeau rejecting Huawei 5G in Canada, & for holding Huawei heiress Meng Wanzhou under house arrest for months! The Emperor is not amused. Bell next? Telus?
-
Bruce McWilliam Fine Art instag bemcwilliamfineart
(@ArtistMcWilliam) reported
We cut our ties to Rogers in 2008 when they still had video stores where you could pay your bills at the counter. Never went back and never would. Telus has never had any problems and always have great customer service every day They also have the best cell towers/optik in Canada
-
Anja Karadeglija
(@AnjaKaradeglija) reported
Most of Canada has two main wireline network options - the traditional telco (Bell, Telus, SaskTel) and the cableco (Rogers, Shaw, Videotron). Building a third wireline network to compete with that across the country doesn't make financial sense.
-
McWilliam Development Planning Landscape Design
(@bemcwilliam) reported
We cut our ties to Rogers in 2008 when they still had video stores where you could pay your bills at the counter. Never went back and never would. Telus has never had any problems and always have great customer service every day They also have the best cell towers/optik in Canada
-
TVBC🇨🇦🇩🇪🇨🇵🇬🇧🇭🇰
(@TVBCRehfer) reported
@renesugar @StephenPunwasi Not all Interac was down. Why? Because Rogers does not host Interac. Rogers and Bell and Telus and many others sell payment processing packages to retailers which in turn connect to Interac. Retailers who buy payment processing services from Rogers got screwed.
-
Canadian Shithawk
(@Sandcawk) reported
@TELUS 1.5 hour wait time just to get through to customer service ,2 hours total phone time. 3 different agents cause the 2nd one shuffled me along after pretending to do his job. Maybe 10 mins worth of actual agent time @CRTCeng Communication service my ***.
-
Soroush / سروش
(@Persian_Filth) reported
You should be just as upset about the rogers service outage, regardless of wether you have Bell or Telus. The simple fact that something like this can happen on such a scale is a threat to us all. Imagine not having access to your own money or emergency services.
-
junkjunk
(@junkjun82187832) reported
@BullishBearz good. buy the dip. Telus had an outage like this a few months ago and things will recover.
-
Catelli 2.0 🚣🚴🏕
(@Catelli2Oh) reported
I was talking to a Telus mobility user today, and she said that her mobile data slowed down to almost unusable speeds during the Rogers outage. And it only went back to normal again yesterday.
-
Elizabeth Rosalyn
(@ElizabethThe) reported
As the Rogers network outage continues, I’m still continuing to get emails from @Rogers addressed to my dead dad, even after being asked to send over his death certificate to confirm the account name change. This is the final nail in the coffin. Time to move on to Telus. 👋