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Telus Outage Report in Pickering Village, Ontario

Why is my Telus service not working?

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Pickering Village, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Pickering Village, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 7: Problems at Telus

Telus is having issues since 09:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 49% Internet (49%)
  • 23% Phone (23%)
  • 12% Wi-fi (12%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Live Outage Map Near Pickering Village, Ontario

The most recent Telus outage reports came from the following cities: Pickering, Whitby, and Ajax.

CityProblem TypeReport Time
Pickering Phone 19 days ago
Whitby Wi-fi 25 days ago
Ajax Phone 2 months ago
Whitby Phone 3 months ago
Whitby E-mail 4 months ago
Oshawa Internet 4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Pickering Village, Ontario

Latest outage, problems and issue reports in Pickering Village and nearby locations:

  • Tjido
    Shingai🔥 (@Tjido) reported from Whitby, Ontario

    Anyone else just experience a complete network outage on mobile and wifi? For a few minutes I was forced to really think about what it would mean if this was some sort of event... #bell #rogers #telus

  • sfergs_
    Sharlene🌱🍄🌷🌻 (@sfergs_) reported from Markham, Ontario

    I’m with Telus but we have Rogers wifi, is the wifi apart of the outage too?

  • ThatCanadianSOB
    DisDadDatDad (@ThatCanadianSOB) reported from Oshawa, Ontario

    @TELUS is so far the Cheapest deal @rogerrwireless and @Bell both over $170.00 now per month. This is getting #OverPriced #CellPhoneBillsTooHigh wasnt our bills supposedly going down in 2 years. Yet all plans have gone up.

  • Yeti98_
    Randy Coleman (@Yeti98_) reported from Whitby, Ontario

    @BaronDestructo @Bell @koodo @Fidomobile @TELUS @PublicMobile I'm with Public Mobile. No problems at all.

  • NickPerovic
    Limp Brizket (@NickPerovic) reported from Pickering Village, Ontario

    @StayGoulden I’m with Telus and I’ve never had any issues with them! But yeah, I’ve had the 12 now for almost a month and I dig it

  • melanie_korach
    Melanie Korach (@melanie_korach) reported from Whitby, Ontario

    I am a loyal #TELUS customer! #StarfishClub @TELUS

  • _tcmore
    Thomas More (@_tcmore) reported from Pickering Village, Ontario

    @StayGoulden Bell and Telus basically use the same towers and are relatively good in urban areas with better customer service. Rogers customer service is *** but works better in remote locations like up North. At least that’s what I have found.

  • SamySalti
    Salti (@SamySalti) reported from Markham, Ontario

    Dear @Rogers @TELUS @Bell , You're the big three. You guys can literally be good people and provide ACTUAL Unlimited Data with absolutely no slow downs. Please make it a thing as it'd probably help everyone in Canada. You're making people pay so much for literally nothing.

  • Rajendra
    Rajendra Singh (@Rajendra) reported from Ajax, Ontario

    Switched my cellphone service from @TELUS to @Rogers because Rogers gave me a deal and Telus couldn't.

  • jalaras
    Jose Alaras (@jalaras) reported from Markham, Ontario

    @itransstatus We are still having issues and we are not a Telus subscriber. Please check your system again. Our submissions are returning “r, Please try later...”

  • SherriStocks
    Pepper Redcastle (@SherriStocks) reported from Whitby, Ontario

    @TOareaFan @TELUS @Bell @Rogers Yah. Now instead of making a shit tonne of money, they’re only making a butt load of money!

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • JJTwyford
    Justin Twyford (@JJTwyford) reported

    Hey @TELUS - your service has gone down hill drastically. Your procurement team called me out of the blue asking to verify my password to verify that I’m not fraudulent. Random callers asking for passwords and date of birth are how fraud happens. Seriously!

  • CreatEveInVan
    Barbara Borchardt (@CreatEveInVan) reported

    Unbelievably poor support from @TELUSsupport - 2 Hours for a call back on an issue created by Telus only to be upsold on a new data plan! This is what is called Customer service?! Furious

  • Op_Over
    Bardia Bigdashi (@Op_Over) reported

    @RogersHelps I want a new phone can you help or I have to do to @TELUS

  • Ross78877729
    Ross (@Ross78877729) reported

    @TELUS cell service down in Chesley Ontario been off all afternoon hello lets not have a rogers incident here come on you better then that

  • thordora
    Jada D (@thordora) reported

    4 bars and barely any actual signal. So glad I'm porting away from @telus next week. Absolutely atrocious service.

  • DonaldWillick
    Donald Willick (@DonaldWillick) reported

    @iPhoneinCanada I purchase my iPhones from the u.s. market. With the new eSIM on these phones will it connect to my Telus network when I get it back to Canada?

  • AlbertNash
    ..... (@AlbertNash) reported

    WTF getting spoofed calls from Telus #telus

  • HussB1
    Hussein (@HussB1) reported

    Hey @TELUSsupport. Tried contacting you about a billing issue (where you charged me for something I didn’t use). 2 hours on hold, @TELUS app doesn’t work and can’t get anyone to fix my issue. Any chance someone can assist? #customerserviceisimportant

  • Khushpr29623888
    Khushpreet Singh (@Khushpr29623888) reported

    @TELUS very bad experience Very very bad Even am old custome Not going to recommend any of my circles

  • CreatEveInVan
    Barbara Borchardt (@CreatEveInVan) reported

    @TELUSsupport Waiting now 1 hour 45 mins for a Telus callback for a Telus created issue. Really?