Telus Outage Report in Pickering Village, Ontario
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Pickering Village, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Pickering Village and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 15: Problems at Telus
Telus is having issues since 12:20 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
-
Internet (49%)
-
Phone (26%)
-
Wi-fi (9%)
-
TV (6%)
-
Total Blackout (5%)
-
E-mail (4%)
Live Outage Map Near Pickering Village, Ontario
The most recent Telus outage reports came from the following cities: Whitby, Toronto, Oshawa and Markham.
| City | Problem Type | Report Time |
|---|---|---|
 Whitby |
Phone | |
| Toronto |
Internet | |
| Toronto |
Phone | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Pickering Village, Ontario
Latest outage, problems and issue reports in Pickering Village and nearby locations:
-
Sophia Cybulski
(@SophiaCybulski) reported
from
Toronto, Ontario
@TELUS thank you so much and I had no idea that I was a web client .. the same issue I have with Rogers
-
Sophia Cybulski
(@SophiaCybulski) reported
from
Toronto, Ontario
@adams6110 Something is still going to you However once on twitter you tried to connect me to Rogers always tried to help me with this connectivity. So did Virgin and Telus
-
KP ☀️
(@kierstynpare) reported
from
Toronto, Ontario
Telus: any phone you want for $0 down Also Telus *in the fine print*: but don’t worry, we’ll find another way to screw you over
-
Jay Yoo
(@tdotjay) reported
from
Toronto, Ontario
@TELUSBusiness @TELUSsupport been a customer since 1999. I’m very disappointed that @Telus was not able to match an offer to keep me on.
-
Spooky Beca
(@RebecaMacKinnon) reported
from
Toronto, Ontario
@TTChelps @DemandAccess hey @TELUSsupport @TELUS please consider finally letting your customers access phone network coverage in the TTC tunnels, if an emergency were to happen i would want to be able to contact family and us not having that option is sad and disappointing 😬
-
YouMotorcycle
(@YouMotorcycle) reported
from
Toronto, Ontario
@darrylw71 Which is fair. But Koodo isn't a smaller company. It's owned by Telus and operates on Telus' network, so your reception would be no different on one versus the other.
-
Randall C Willis
(@createdbyrcw) reported
from
Toronto, Ontario
Given how many people I know who cancelled their Bell service, their Rogers service or their Telus service, it is surprising that I know any of this
-
Dennis aka dLo
(@sidetripca) reported
from
Toronto, Ontario
@SteveSpag @freedomsupport This isn’t affecting just Freedom... Telus, Rogers and Bell also impacted by the outage. Clearly something else going on.
-
David Shory
(@dshory) reported
from
Toronto, Ontario
Unimpressed at the rate increase for my plan. Feels like I’m being gauged by @TELUS. I’ve been a client for over 20 years - time to switch. The gradual erosion of your customer service and increase in fees is too much to bear.
-
Melanie Korach
(@melanie_korach) reported
from
Whitby, Ontario
I am a loyal #TELUS customer! #StarfishClub @TELUS
-
Simone RC 🇺🇸🇨🇦💜
(@Simone_RC67) reported
from
Toronto, Ontario
@AMV86941518 @FreedomMobile @TELUS You should switch...been with @freedomsupport for 7+ years and I am so happy. Was with the other 3 early on when moved from Chicago, kept my US cell at the same time cuz they were horrible. As soon as Freedom came to town, I switched!
-
⚪️⚫️
(@MonicaLauriola) reported
from
Toronto, Ontario
I’ve been with @TELUS since 2011 and Virgin Mobile is prepared to offer me the same contraction for 2/3s of the price..... so much for customer service
-
Sam Kemp-Jackson
(@samkj27) reported
from
Toronto, Ontario
@TELUSsupport @TELUS I’m not happy about my phone being suspended. I just spoke to someone via chat to reinstate and it’s not working. His name is Carlos. Please look into this ASAP and advise. #CustomerExperience
-
⚪️⚫️
(@MonicaLauriola) reported
from
Toronto, Ontario
@PepPostorino @GrazieTotti91 @TELUS I’m going to probably call back again tomorrow to do so. I wrote everything down and was just shocked at the offers
-
Tania gupta
(@taniagupta1307) reported
from
Toronto, Ontario
@koodo @TELUS is fooling people with hidden charges that you are able to see only once you check your bill and find it to be $200 $190 and when you contact customer care, they will say we understand but won't be able to provide u with clarification #koodo #TELUS #worstconnection
-
Jamie Fox
(@ACJamieFox) reported
from
Toronto, Ontario
@Skeeter00007 @Rogers @TELUS Greed never gives.
-
♚ TrippWithMe 🇨🇦☯
(@TrillInToronto) reported
from
Toronto, Ontario
@DanaAngeline @TELUS $160 damn you better start charging for people to watch your snaps bout 160 for what start charging them fans per text
-
❤︎ 𝓂𝒶𝓇𝒶 𝓁𝒾𝓂𝒶 ❤︎
(@Mara__Raquel) reported
from
Toronto, Ontario
Every time I call @TELUS @TELUSsupport I always get 150% customer service. Heather was amazing this morning, she couldn’t fix the problem right away but found a solution and called me back right away. I want to thank you TELUS for 20 years of great customer service
-
Salti
(@SamySalti) reported
from
Markham, Ontario
Dear @Rogers @TELUS @Bell , You're the big three. You guys can literally be good people and provide ACTUAL Unlimited Data with absolutely no slow downs. Please make it a thing as it'd probably help everyone in Canada. You're making people pay so much for literally nothing.
-
Shaun Guthrie 🇨🇦
(@LordGuthrie) reported
from
Toronto, Ontario
@chezz12 @SpotifyCanada @SpotifyCares Yup. I think falls into the same thing Shaw and TELUS do when they come out with promotions and you’re and existing customer
Telus Issues Reports
Latest outage, problems and issue reports in social media:
-
Mind over Matter
(@tryoung) reported
@lukin2006 @mgeist @rexglacer Again, not everyone has choices. Some literally have only 1 choice, and not only out in the middle of nowhere. But you do you, believe what you want. And churn between Bell, Rogers and Telus. They're all cut from the same cloth. I've been with all 3, horrible service.
-
bugsy
(@bugginbugsy) reported
I miss my @telus internet in Alberta. This situation should allow Telus to provide us service in Ontario please and thanks
-
Stomping_llama
(@stomping_llama) reported
@trudymorgancole @LetsFishSmarter Rogers network also includes Fido and Chatr. If there were an issue on the other major network, we could see problems across all of Telus, Bell, Koodo, Virgin, Public, Lucky. Tough tradeoff on redundancy of infrastructure vs. prices, which are already high.
-
Mind over Matter
(@tryoung) reported
@lukin2006 @mgeist @rexglacer Quite a lot of people have no other choice, so switching isn't an option. And switch to whom? Bell? Telus? Bah. Canada has almost no real competition that helps drive pricing down and service quality up, and the big 3 have no incentive to outperform one another.
-
bcwolfgirl aka mèlemst’ye
(@bcwolfgirl) reported
Used to be Rogers but switched a year ago. Telus all the way baby NO HUGE BILL HOLA HELL 💸💸💸 rob from the poor and giving to the rich SUX THE BIG 1 💯💯💯
-
SpooniEtte she/her 🌈👽😺 🐶👸🦜🦝🌼🌷
(@spooniette) reported
Got an email supposedly from @Rogers' CEO - a Roger Staffieri Mr. Staffieri, I do not believe you "will do better" Rogers, Telus, Bell (& their respective executive boards) they all need to be knocked down several pegs. and don't EVER let 911 be affected by an outage again!
-
top 1 mex top 83 fightin top 945 math12
(@KANADAZERO) reported
@PierrePoilievre you know nothing about anything IT Pierre, so dont comment. Their BGP settings got ****** up, nothing to do with customer choice. Telus could of did the same
-
Shane Bell
(@Bell03241976) reported
@222Minutes Well if you didn't hear health Canada with the help of Telus spied on 33 million Canadians in 2020 without our knowledge or consent. There's a clue for you
-
MacGrubo
(@loxyisme) reported
@evaholland I'm having issues on Koodo/Telus.
-
Kim Mitchell
(@1vs3) reported
@inkscrblr This kind of things is one of the reasons why we gave up on Rogers several years ago. Internet with Virgin mobile, phones with Virgin, Telus and Koodo. No problems in several years. We were up and running the entire time.