Telus Outage Report in Pickering Village, Ontario
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Pickering Village, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Pickering Village and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 26: Problems at Telus
Telus is having issues since 07:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (25%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (4%)
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E-mail (3%)
Live Outage Map Near Pickering Village, Ontario
The most recent Telus outage reports came from the following cities: Toronto, Whitby, Oshawa, Markham and Scarborough.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Pickering Village, Ontario
Latest outage, problems and issue reports in Pickering Village and nearby locations:
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John N. Davis
(@johnndavis) reported
from
Toronto, Ontario
20200605: National Post : As Ottawa dithers, Canada's major cellular providers shun Huawei ["Telus has not backed out of its February announcement that it would be incorporating Huawei tech into its 5G network likely because it would need to interface with its existing… network"
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Rich Gomes
(@BoomDiggyBang) reported
from
Toronto, Ontario
@TELUS 2007-2019 "No problem we can certainly collapse any calls or texts to the US you made a few hours prior to entering the US and adding the $7 package. 2020 "Hi Rich! Why don't you go kill yourself! Up yours!!" #telusyouvechanged
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Carol Brooks
(@ttctaker) reported
from
Toronto, Ontario
@gordperks People are waiting hours to talk to a human being! Most seniors are not computer savvy and or english isn't their first language. Telus is going to fix this?? I think not...press 1 if you think this sucks. Press 2 to get to 1.
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Rick Barnes
(@queerthoughts) reported
from
Toronto, Ontario
@Qualifyfor @johndotbastable The questions asked here by this source are legit. Ask why #WeCharity is not addressing these issues. Also note this org is heavily reliant on corporate sponsorships. They've lost Telus, G&M, and Virgin in the last few days. They need to be more forthcoming.
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Matthew Gamble
(@mgamble) reported
from
Toronto, Ontario
@AlexanderDKB @peternowak 💯 percent agree. Telus admitted as much in their testimony- the competition isn’t in the RAN, it’s in the core. The network core and the functionality it provides is where an MVNO thrives or dies.
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Matthew
(@jmwensley) reported
from
Toronto, Ontario
Everyone needs to understand what a terrible decision this is @TELUS is putting profit ahead of national security. I hope customers leave. @jkenney
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🖤Rachel Santos🖤
(@queensantos1984) reported
from
Toronto, Ontario
@TELUSsupport is there an issue because I can't receive texts from boyfriend who Is with Rogers. His best friend is with telus and they can text no problem. This is annoying.
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Sheldon Kerzner
(@sheldonbk) reported
from
Toronto, Ontario
@Ani1u7 @TELUSsupport For sure Telus is wrong.. Turning off Wi-Fi turns the feature off because it's something that has to be supported by the cellular network. I don't know what OS he was running. He's our IT consultant so he may be on a beta or something
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Jessica
(@Jessica00469341) reported
from
Toronto, Ontario
@naru2008 @TELUS Im with Fido to i pre ordered the i phone 12 pro in pacific Blue . $60/a-month $0 dollars down Ive been with Fido for a long time plus if you order the phone online you dont have to pay the $45 activation fee Im pretty certain . #iPhone12Pro #needaboost #Feel_Good
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Michael Nugent
(@michaelnugent) reported
from
Toronto, Ontario
Oh man, someone on Reddit just reminded me of when Telus used to have their MiKE network back in the early 2000s. I remember some of my friends back in high school had those cell phones that had a built-in walkie-talkie. They looked so convenient to have by buzzing your friends.
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Rajendra Singh
(@Rajendra) reported
from
Ajax, Ontario
Switched my cellphone service from @TELUS to @Rogers because Rogers gave me a deal and Telus couldn't.
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otty
(@OtarineMusic) reported
from
Toronto, Ontario
@lav_sunrise Yeah it seriously sucks. Even if you go third party (I’m with Teksavvy for internet) the service is still distributed by Rogers/Bell/Telus/Shaw.
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John N. Davis
(@johnndavis) reported
from
Toronto, Ontario
20200213: James McLeod : Telus to launch 5G network with Huawei by the end of 2020
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RG for Life
(@loganryan44) reported
from
Toronto, Ontario
I understand that companies sell information to third parties but come on @telus, no one has my son’s phone number that he should be getting texts to a local dentist we’ve never gone to asking us to return
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Rishabh Sinha
(@rishabh_snh) reported
from
Toronto, Ontario
@TELUSsupport @TELUS I have been trying to upgrade my phone since 4 days. You automated prices shows 153+taxes for iPhone 11 Pro. I won’t pay that. There’s a technical issue with your chat box. I need a new phone in the next 3days. Help me out if you can.
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Mayssia (May) Elajami - Toronto Lawyer
(@Mayssia) reported
from
Toronto, Ontario
2/2 even though it was $0.00 that is what companies like Bell & TELUS etc usually charge on the credit card at first to see if it is valid always check everything daily through online banking - it is good I caught it - but sucks now b/c I have to change all my automatic payments
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George Sawision me. (master electrician)
(@GSawision) reported
from
Toronto, Ontario
@nspector4 Time to shut down Telus before it gets Canada shut!
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Pepper Redcastle
(@SherriStocks) reported
from
Whitby, Ontario
@TOareaFan @TELUS @Bell @Rogers Yah. Now instead of making a shit tonne of money, they’re only making a butt load of money!
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ℙ𝕖𝕥𝕖𝕣 𝕊𝕙𝕦𝕣𝕞𝕒𝕟
(@shurmanator) reported
from
Toronto, Ontario
@georganneb @char_lawyer @Bell @Rogers @TELUS Georganne, nobody dislikes those guys more than me but the systems were not designed for this. Same for internet. It’s like a water pipe to service an apartment complex is a foot in diameter but not if everybody is always home and taking showers simultaneously. Get used to it.
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Lanrick Bennett Jr.
(@myonlinelifenow) reported
from
Toronto, Ontario
👇🏾#InThisTogether @RogersHelps @bell @TELUS Lets follow in @johnkrasinski and @ATT’s footsteps to support #HeathCareHeroes Adding @VancityReynolds because, well why not #COVID2019
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Lesa
(@LHurford) reported
@AB_MD_WarRoom They want to privatize healthcare, $$$ for their donars , Stampede, Telus Bsbylon, they dont care about Albertans and never lived here either! They promise not to touch healthcare and LIE!! #kennylies #shandroresign #firetheucp
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Ice Cream Dice
(@IScreamDice) reported
@Latas1602 @TELUS I reset my router and have a connection. My boost is still down, but I can likely fix that on my own. Hope you get yours again soon.
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Moebius Stripper
(@moebius_strip) reported
Telus does have a live online chat, but you're chatting with a bot, and if the bot can't help you, it asks you for a phone number where it can call you back. Typing I HAVE NO PHONE NUMBER BECAUSE MY PHONE IS BROKEN, though cathartic, was unfruitful.
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simon wills
(@swills7) reported
@TELUSsupport service support please! My Telus internet service is down (a copper line) 4 conversations w/ pure fibre who can't support copper, 1 call to copper, on hold for 1.5 hours, 3 promises to have copper phone me, no one has called. Where's the service?
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Bill Waboose
(@billwaboose) reported
@TELUS please help us get back our cel and internet service here in Spences Bridge. No service since Monday. #spencesbridge
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Ken Serné
(@Hup_Holland) reported
@GlassCityFC @Sportsnet It’s fine on Telus Optik? What service are you using?
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LifestyleDigs
(@TheLifestyleDig) reported
ANOTHER lost signal @TELUS Optik TV. Do NOT sign up for their ****** service if you like watching uninterrupted TV. Why doesn't Telus piece of **** Optik TV ever lose the signal during commercials? That would be less annoying to their paying customers.
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Pata
(@PataSangster) reported
from
Lougheed, Alberta
@Xplornet We’ve been on the phone constantly over the last two weeks….no resolution yet. It’s frustrating as hell. You need to step up your game or you’re losing a customer. I’ve resorted to buying a Telus smart hub so I can keep up with my office work.
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Brian Simpson
(@muskiewannabe) reported
@TELUS I get you guys are busy, but after months of trying to resolve an issue and being on hold for 40 minutes today, I receive a text, without explanation, that I am charged $340. No rationale as to why even though I have been trying to resolve said issue since March.
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🌴Sn❄wflake🎄
(@LaLaKristiansen) reported
BTW @SaskTel, your upper management should really run an audit on your customer service & sales agents example: a family member of mine who had been with you for 15yrs GREAT CREDIT, ran into a prob w/phone, was denied service so he cancelled his account @TELUS Got your customer