Telus Outage Report in Wilsonville, Ontario
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Wilsonville, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Wilsonville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (46%)
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Phone (29%)
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Wi-fi (10%)
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TV (6%)
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E-mail (5%)
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Total Blackout (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Wilsonville, Ontario
Latest outage, problems and issue reports in Wilsonville and nearby locations:
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mazikeen
(@amber122185) reported
from
Brantford, Ontario
Does telus have good Internet plans? I know they never used to do Internet but I thought I saw some thing recently where they did start.
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Mike Spicer
(@MikeSpicer12) reported
from
Brant, Ontario
@TELUS Thanks for the $500.00 cancellation bill today. You charged me a cancellation fee when I moved from Alberta to Ontario!! You don’t have internet or tv service in Ontario! And that’s my fault! Customer service needs improvement too!!
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Charlie Lyons
(@Charlie_Lyons) reported
from
Brantford, Ontario
Anyone else in Brantford currently getting no cell service where you ordinarily get 3 or 4 bars? #TELUS #Brantford #BrantfordBrant
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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lfletcher
(@lfletcher61) reported
@RonaldNHughes @keithbaldrey Perhaps Telus just dropped the ball and didn’t have the support system in place? Average Joe will never know & press will speculate until pigs fly! It’s supposedly fixed, move on to something else
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🅶🆄🆂 🆃🅷🅴 🅱🆄🆂 🅳🆁🅸🆅🅴🆁
(@busdriverlife) reported
@keithbaldrey Wonder if you have a telus cell phone and need support if it’s three day wait now lol
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Amy Robertson
(@AmyRComms) reported
Funny story about @Telus. I’ve been having issues for months with the box. Many weeks of frustration, calls with tech support and wasted money later, I finally had a new box installed yesterday. And you know what? It. Still. Doesn’t. Work. #fail
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Christy G
(@crgallinger) reported
@AmyRComms @TELUS @TELUSsupport I'd switch to Shaw if that's an option. Telus sucks here too, never had a problem with Shaw.
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Robert McGarry
(@rhmcgarry) reported
@slowmanluis @LizaYuzda Again you need to see the contract. What volume estimates were Telus given, what lead.time. Also not too many call centres can handle a million calls in a few hours , again poor forecasting and planning Adrian Dix's plan
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Winston Smith
(@6079xSmithxW) reported
@Mr_Salmonid @cbcnewsbc It's the failure of Telus and the government. If Telus can scale up to 600 agents in a couple of days the problem was obviously not resources. It was leadership. Follow the money.
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GrantsRants
(@rants_grants) reported
@uh_who_are_you They were able to 'fix the system' by bringing in more staff. If people were there to answer the calls and they had an adequate phone cue, there would be no reason to redial, would there? Your stubborn unacceptence of the government's and Telus' assessment is bewildering.
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WordStitcher
(@WordStitcher) reported
@RobShaw_BC @adriandix Like this was all unexpected. Telus is not to blame - our incompetent government is. But of course, they'd never admit it. Next?
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PHD Farm
(@PHDFarm) reported
Dear @TELUS @TELUSsupport , If you're really valued your loyal customers you would not raise their plans prices and the next day call them to offer them to get more services and offer them a smartwatch or a tablet. I don't need this crap I need money to pay my bills
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Amy Robertson
(@AmyRComms) reported
Anyone want to know how much I love flushing $100 per month for @TELUS service that doesn’t work? @TELUSsupport I’m so tired.