Telus

Telus Outage Report in Wilsonville, Ontario

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Wilsonville, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Wilsonville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Wilsonville, Ontario 12/02/2025 09:45

December 02: Problems at Telus

Telus is having issues since 06:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Wilsonville, Ontario

Latest outage, problems and issue reports in Wilsonville and nearby locations:

  • MikeSpicer12 Mike Spicer (@MikeSpicer12) reported from Brant, Ontario

    @TELUS Thanks for the $500.00 cancellation bill today. You charged me a cancellation fee when I moved from Alberta to Ontario!! You don’t have internet or tv service in Ontario! And that’s my fault! Customer service needs improvement too!!

  • Charlie_Lyons Charlie Lyons (@Charlie_Lyons) reported from Brantford, Ontario

    Anyone else in Brantford currently getting no cell service where you ordinarily get 3 or 4 bars? #TELUS #Brantford #BrantfordBrant

  • amber122185 mazikeen (@amber122185) reported from Brantford, Ontario

    Does telus have good Internet plans? I know they never used to do Internet but I thought I saw some thing recently where they did start.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • tanyeeezus t (@tanyeeezus) reported

    Telus is so fraudulent how you still charging me for a phone I haven’t used in a ******* year and I bought out of 600 damn dollars

  • lammy9661 Kevin Lamacraft (@lammy9661) reported

    @TELUS Or... you could go ahead and invest on your own and provide service to your customers....

  • tHe_ThE_wHy Ty (@tHe_ThE_wHy) reported

    @LouisPhilSluggr @Shawhelp @TELUS Same, almost 6 hours no service. Talked to a rep and they said “keep an eye on our service outages updates page.” The same one that has said the same thing for 5+ hours? Thanks. I’m working from home, you think Shaw is going to reimburse me lost wages for a whole day?? Lol

  • DarcyDupuis1 Darcy M (@DarcyDupuis1) reported

    @aaronbronsteter The whole west coast has mostly Shaw or TELUS. I have TELUS and DAZN. Guess I can no longer support them??

  • katsuko_angus Katsuko Angus (@katsuko_angus) reported

    I can’t believe that Telus would send their employee door to door selling their cable service....during a pandemic! Not impressed as this puts both the household individual(s) and their employee at risk...#Telus

  • AbhijeetDutt89 Abhijeet Dutt (@AbhijeetDutt89) reported

    @TELUSsupport Just cancel the services. Worst customer support. No one will pick calls,agents will hang up in middle,long waiting times. This z bs @TELUS @TELUSsupport

  • jeryes Jean Notjean | ✊🏽✊🏾✊🏿 (@jeryes) reported

    @TELUSsupport Hey there. I have a negative balance in my Telus account and have had it for some time now and never realized. Can I get this paid out to me?

  • abhirb Abhishek Sisodia (@abhirb) reported

    I am officially giving up and will cancel Telus. My advise to others is not switch to Telus ever.

  • jechynge Jordan Ching (@jechynge) reported

    @ryawesome I don't know which carrier you're on, but I'm on Telus as they offer a service called "call control" and it made my phone tolerable again. It's just a simple challenge that prompts the caller to push a button. Went from multiple spam calls a day to 0.

  • rholmes__ Holmes (@rholmes__) reported

    @Shawhelp @aylataryn How about updating your shitty ******* outage page. This is beyond pathetic, cannot wait to switch to Telus PureFibre