Telus

Telus Outage Report in Wilsonville, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Wilsonville, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Wilsonville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Wilsonville, Ontario 12/13/2025 22:30

December 13: Problems at Telus

Telus is having issues since 07:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Wilsonville, Ontario

Latest outage, problems and issue reports in Wilsonville and nearby locations:

  • MikeSpicer12 Mike Spicer (@MikeSpicer12) reported from Brant, Ontario

    @TELUS Thanks for the $500.00 cancellation bill today. You charged me a cancellation fee when I moved from Alberta to Ontario!! You don’t have internet or tv service in Ontario! And that’s my fault! Customer service needs improvement too!!

  • Charlie_Lyons Charlie Lyons (@Charlie_Lyons) reported from Brantford, Ontario

    Anyone else in Brantford currently getting no cell service where you ordinarily get 3 or 4 bars? #TELUS #Brantford #BrantfordBrant

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • GRothnie Gray Rothnie (@GRothnie) reported

    @BCTodayOfficial Why is Telus taking over healthcare? Is a bloated bureaucracy from an outdated technology too big to fail? Too connected to fail? If we are going private healthcare, shouldn't we start fresh? What's the story @VaughnPalmer ?

  • alex_j_h Alex 🐧 (he/him) (@alex_j_h) reported

    @GWPattie @doctorow @JimmieB45 Apparently the CEO of Telus has a cabin in Desolation Sound, so the service there is great!

  • racing_flamingo db (@racing_flamingo) reported

    @koodo the #koodoAssist function on your website is completely ******* useless, that's some #Telus level customer service from the 90's. I guess you're just relying on the fact that Rogers will always suck harder than you do.

  • GoodbyeClutter GoodbyeClutter (@GoodbyeClutter) reported

    Is anyone else having problems with emails to #Gmail addresses not being received and no bounce back notices? It seems this problem has occurred for me since Telus partnered with Gmail. #SoFrustrating I have no idea how many emails are not received.

  • bymikestephens Michael Stephens (@bymikestephens) reported

    @ATFulemin The customer service people should call your bluff “what are you gonna do? Go to bell? Telus? Get ****** you’re stuck with us until you die”

  • ShansAshley Igbo and Shansdoe (@ShansAshley) reported

    @khalnero @TELUS My UK chip will have to serve me when they cut my service because AINT NO FUKN WAY

  • snyrse DD yer (@snyrse) reported

    @TELUS Why? And WTF do you know about caring for people? Stop it!

  • highsockmojo Siobhán, the god of dangerous spelling (@highsockmojo) reported

    @MattVee This is one of the many reasons I’m happy with Telus as my cell provider. Since 2001, I don’t think I have had any issues that couldn’t be resolved quickly - which is why I wish to Jebus they would start offering TV and Internet in Ontario.

  • nougat_c Dancer Jayne (@nougat_c) reported

    @vote4robgill @TELUS My experience with TELUS is they will offer a "great" deal to entice you to become a customer and before long you'll get notification that the rates are going up. Was constantly on the phone with Loyalty. They ended up suggesting I move to their subsidiary company Koodo Mobile.

  • Ice_Cream_Jones Lizzy | jonescommaicecream (ENVTuber) (@Ice_Cream_Jones) reported

    Telus is giving me a home security camera but what if i just set that to watch the bushes where the birds like to hang out...