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Telus

Telus outages and service status in Wilsonville, Ontario

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  • Telus generated 0 outage signals in the last 24 hours around Wilsonville, including 0 direct reports.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Wilsonville, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Wilsonville, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Telus Issues Reports Near Wilsonville, Ontario

Latest outage, problems and issue reports in Wilsonville and nearby locations:

  • Charlie_Lyons
    Charlie Lyons (@Charlie_Lyons) reported from Brantford, Ontario

    Anyone else in Brantford currently getting no cell service where you ordinarily get 3 or 4 bars? #TELUS #Brantford #BrantfordBrant

  • amber122185
    mazikeen (@amber122185) reported from Brantford, Ontario

    Does telus have good Internet plans? I know they never used to do Internet but I thought I saw some thing recently where they did start.

  • MikeSpicer12
    Mike Spicer (@MikeSpicer12) reported from Brant, Ontario

    @TELUS Thanks for the $500.00 cancellation bill today. You charged me a cancellation fee when I moved from Alberta to Ontario!! You don’t have internet or tv service in Ontario! And that’s my fault! Customer service needs improvement too!!

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • dr_w83
    David (Los Petroleros) (@dr_w83) reported

    @stevezieskidoo @OhNoNotPatrick Me either! And yet, telus reps are routinely knocking on my ****

  • FullScopeWelds
    Del (@FullScopeWelds) reported

    @StockTrades_CA Hard emphasis on "target" Share count up, debt up capex up and revenues down?! One analyst said people didn't expect a bathroom sink quarter. Did telus hold back on sales? Telus international to zero. Some AI play 🔥

  • johniosifov
    John Iosifov ✨💥 Ender Turing | AiCMO (@johniosifov) reported

    Three things contact center leaders are measuring instead of deflection: **1. Resolution quality score** — Did the customer's problem actually get solved? Not "was the call ended" but "did the issue recur within 7 days?" **2. Post-interaction sentiment delta** — How did the customer feel after AI vs. human? TELUS found that proactive AI outreach (before the customer calls to cancel) had sentiment scores 34% higher than reactive deflection. **3. Revenue at risk per interaction** — Tag calls by customer segment. A 3-year enterprise contract holder calling about billing deserves a different AI routing decision than a trial user with a password reset.

  • intrikitt
    C Lo aka Vandal Savage (@intrikitt) reported

    @TELUS @TELUSsupport I WILL be escalating. Cause I have gotten zero resolution in a company I have been with for 20+ years. FIX THIS NOW.

  • bruce_mcgonigal
    Bruce McGonigal (@bruce_mcgonigal) reported

    Smart TVs also can be turned on remotely, including the Alexa microphone in your remote control. It can also hack your wifi network and all devices on it. China did it for years in the USA. My FireTV when connected to the computer was changing settings on my PC, when connected via an HDMI cable, BUT NOT TURNED ON. I could tell because my PC screen would change as if a new monitor was turned on and found out it was the TV doing it. So a TV not turned on was still interfacing with my computer without my permission. I also noticed my TV was doing updates despite the fact my TV was not connected to my wifi network. Instead it was doing the updates without my permission, using the 4K Telus digital box it was connected to.

  • KiranAnnappa
    Kiran (@KiranAnnappa) reported

    I think only @koodo @TELUS has the confidence to upgrade a customer from their Basic plan to Premium plan without customer’s explicit request or customer’s knowledge. A thing called ‘Customer experience’ got no meaning 🙁 @CRTCeng

  • chrisdeegan6
    chris deegan (@chrisdeegan6) reported

    @Sportsnet Thanks for streaming it on your pay platform!! You money grubbing ******** just sent another customer to Telus

  • Simyfy
    Rhonda Shimes ✨ (@Simyfy) reported

    Bell is honestly terrible. I switched from TELUS after 10 years and the service from Bell makes me regret switching. They charged a payment from my acct without authorization

  • LoisKRoper
    Lois Roper (@LoisKRoper) reported

    It is shameful that during fire evacuations that the cell service providers cannot provide better service throughout the valley in the safe areas. From Enderby to Cherryville to Okanagan Falls, two bars is not sufficient let family know we are ok. Do better! @Telus @Bell @Rogers

  • grizbro
    Marv Brown (@grizbro) reported

    Telus responded. I got a call from a tech within 2 hours. He has set up an appt with a service person to come tomorrow morning. He says my modem is a couple Generations old. Fingers crossed this fixes the problem. Thank you Joe from Telus Power of internet.