Telus

Telus Outage Report in Wilsonville, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Wilsonville, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Wilsonville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Wilsonville, Ontario 02/13/2026 12:30

February 13: Problems at Telus

Telus is having issues since 08:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Wilsonville, Ontario

Latest outage, problems and issue reports in Wilsonville and nearby locations:

  • amber122185 mazikeen (@amber122185) reported from Brantford, Ontario

    Does telus have good Internet plans? I know they never used to do Internet but I thought I saw some thing recently where they did start.

  • Charlie_Lyons Charlie Lyons (@Charlie_Lyons) reported from Brantford, Ontario

    Anyone else in Brantford currently getting no cell service where you ordinarily get 3 or 4 bars? #TELUS #Brantford #BrantfordBrant

  • MikeSpicer12 Mike Spicer (@MikeSpicer12) reported from Brant, Ontario

    @TELUS Thanks for the $500.00 cancellation bill today. You charged me a cancellation fee when I moved from Alberta to Ontario!! You don’t have internet or tv service in Ontario! And that’s my fault! Customer service needs improvement too!!

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Angel_Sulli Angel Sullivan (@Angel_Sulli) reported

    @jjhorgan @TELUS Ah yes, BCNDP casting blame to anyone but themselves for failures... I sense a theme here. How hard would it have been to apologize and solve the problem? Which would have included contacting TELUS to help out YOUR failure. #dobetterBCNDP

  • MHusereau Mark Husereau (@MHusereau) reported

    @PaulDoroshenko And, sometime you hire Telus despite there past and continuous errors

  • mackenzierhode Mackenzie Rhode (@mackenzierhode) reported

    BUT I now finally feel free and will absolutely never be using @TELUS services ever again. this has been the most frustrating 2 years with an internet provider.

  • bukelacktavose Buke (@bukelacktavose) reported

    @CTVVancouver All Dix had to do is google "Telus problems" before giving them the contract. Entwhistle pays himself 18 million a year if you are wondering why your Telus bill goes up every 6 months. #telus #ripoff

  • keddieff Freya Keddie 🍊 (@keddieff) reported

    @trawetsnagrom @richardzussman Oh hey, I'm no fan of Telus, or any of the corporate giants. But they've apologized for their part in it & have taken steps to remedy the situation. But people who called 100s of times compounded the problem. When it's my turn, I'll be waiting a few days before I call

  • American2Jr JR (@American2Jr) reported

    @keithbaldrey And Anyone that is astonished at TELUS needs to remember Who Runs TELUS as it’s Darren E. And he Decimated TELUS at the Very Beginning remember those Days of trying to reach a Customer Service rep!

  • axel10691 axel1069 (@axel10691) reported

    @keithbaldrey Not a Telus problem more like an incompetent Horgan government problem

  • read_donna DRead (@read_donna) reported

    @acoyne says in today’s G&M that all governments have been lousy at pandemic response. Unanswered is who would be better. Private enterprise hasn’t been great either — Telus call centre in BC registration comes to mind. Real problem is Canadian health care fragmentation.

  • cogno Chris Mathieson (@cogno) reported

    @tararobertson A friend of mine was on the Telus side and I’m not sure it was an execution issue… people should know better than to call 1.7 million times.

  • craigjesske Craig Jesske (@craigjesske) reported

    @TELUSsupport is there technical issues in north calgary? Have no internet at home, and when so many of us now work remotely, would love an ETA if this is known #telus @TELUS