Telus

Telus Outage Report in Mount Pearl, Newfoundland and Labrador

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Mount Pearl, Newfoundland and Labrador

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Mount Pearl and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Mount Pearl, Newfoundland and Labrador 02/03/2026 02:35

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Mount Pearl, Newfoundland and Labrador

Latest outage, problems and issue reports in Mount Pearl and nearby locations:

  • ComedyFan1981 George Feeny (@ComedyFan1981) reported from St. John's, Newfoundland and Labrador

    @lorilydialove @TELUS I’d gently hint that you work for a media company and it would suck if they received bad publicity

  • nlcannabispod Newfoundland Cannabis Podcast (@nlcannabispod) reported from Conception Bay South, Newfoundland and Labrador

    @spearster55 @RogersMobileCa We said **** it and went pre paid with public mobile, no bullshit and uses the Telus network

  • nicolek1989 Nicole Kearsey (@nicolek1989) reported from St. John's, Newfoundland and Labrador

    @TELUS @TELUSsupport I pay for unlimited data and despite that, I still can’t get anything to work this morning. I’ve had nothing but trouble since I switched back to Telus. Help!

  • JodyWarren1 Nine Finger (@JodyWarren1) reported from Paradise, Newfoundland and Labrador

    @rbrtmllr After 19 years with Bell I finally had enough and turned to Telus. 5 years in and relatively happy with the service

  • nicolek1989 Nicole Kearsey (@nicolek1989) reported from St. John's, Newfoundland and Labrador

    Anyone with @TELUS having trouble? Can’t get anything to call out.

  • NEWFFEDUP Pat Hickey (@NEWFFEDUP) reported from St. John's, Newfoundland and Labrador

    @__Janesss @benjtravers Why give a blank check to bell Rogers and Telus. They make enough off taxpayers to be forced to improve cell service. Government boondoggle to billion dollar companies

  • RNC_PoliceNL Royal Newfoundland Constabulary (@RNC_PoliceNL) reported from Logy Bay-Middle Cove-Outer Cove, Newfoundland and Labrador

    Please do not use the listed general inquiry number until Telus/Koodo have restored services. Telus and Koodo cell customers can still access the RNC through 911 in case of an emergency. #ThankYou 3/3

  • RNC_PoliceNL Royal Newfoundland Constabulary (@RNC_PoliceNL) reported from Logy Bay-Middle Cove-Outer Cove, Newfoundland and Labrador

    The RNC are requesting that all persons wishing to contact the police for non-emergency services through Telus and Koodo cell phones please call the following numbers: -Corner Brook: 709-640-6148 -Northeast Avalon Region: 709-685-6024. 2/

  • vince_gibbons Vince Gibbons (@vince_gibbons) reported from St. John's, Newfoundland and Labrador

    @oskeremmie @Bell @TELUS Funny enough the night before last I took a drive up signal hill, parked, picked up my phone and “5G”. Then 2 seconds later it switched back to LTE… thought my phone was on the blink.

  • ToddGBaker BruBaker (@ToddGBaker) reported from St. John's, Newfoundland and Labrador

    @OrussellRussell @SamsungMobile After some troubleshooting I found the issue only appeared while on the cellular network. Put phone into plane mode for a few hours and now phone is back to normal. Must contact Telus.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Boitano913 Bryan Capistrano (he/him) (@Boitano913) reported

    Switching back to @Shawhelp today (on account of our @TELUS bill shooting up by $100). Telus cut our service off 24 hours earlier than agreed upon. Seems like an immature way to handle a break up. 💔 @TELUSsupport

  • thebandwashere No Loblaws for Old Men (@thebandwashere) reported

    @dluft27 @cmcalgary @TELUS What part of the city are you in? Many older neighbourhoods have very old infrastructure and isn't optimized for newer tech. Everything looks good on tech inspection, but it still doesn't work right.

  • alliedance10 allison (@alliedance10) reported

    @TELUSsupport even longer now. Customer service is not a priority? Does the governing body know how bad and disrespectful you still are? Will be lodging a complaint for service and elder abuse today. #telus #canadatelecommunications

  • coachworth Jonas Worth (@coachworth) reported

    Jacked up internet prices, forced me into an installation and contract I didn't want, called the wrong number multiple times for installation, added TV to my bill and charged me without permission, WiFi app not working. A day in the life with @TELUS #Telus 🤬

  • williamvavrek William Vavrek (@williamvavrek) reported

    @MitchSchenk @TELUS never

  • izzyisdancing izzyrocks (@izzyisdancing) reported

    @TELUSsupport why telus mobility does not have a phone number for customer service is a mystery. the virtual. assistant is useless

  • MSPTRD MPT (@MSPTRD) reported

    @TELUS I spend five figures a year with your organization and let one account go off contract. Your retention agent would not do anything for me as far as a goodwill gesture. I will DM account numbers as I cancel them - stay posted.

  • dluft27 yycmomoftwo (@dluft27) reported

    Is anyone else is #yyc having @TELUS tv issues?Ours is freezing lots and most of our recordings are trash.We’ve already had 3 technicians out to “fix” the problem No one seems to know what’s going on,any help isappreciated @cmcalgary thinking it’s time to switch to a new provider

  • naba_nc Naba (@naba_nc) reported

    @TELUSsupport Because @TELUSsupport @TELUS doesn't wants to own their issues.

  • greenbeee1 green beee (@greenbeee1) reported

    @TELUSsupport I'm very disappointed with @TELUS , I transferred my business phone to telus, so for now my number doesn't work and I can't get to talk with anyone,.this is going on for a few hours already Please help