Telus Outage Report in Mount Pearl, Newfoundland and Labrador
No problems detected
If you are having issues, please submit a report below.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Mount Pearl, Newfoundland and Labrador
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Mount Pearl and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
-
Internet (51%)
-
Phone (21%)
-
Wi-fi (11%)
-
TV (7%)
-
E-mail (6%)
-
Total Blackout (5%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Mount Pearl, Newfoundland and Labrador
Latest outage, problems and issue reports in Mount Pearl and nearby locations:
-
Nicole Kearsey
(@nicolek1989) reported
from
St. John's, Newfoundland and Labrador
@TELUS @TELUSsupport I pay for unlimited data and despite that, I still can’t get anything to work this morning. I’ve had nothing but trouble since I switched back to Telus. Help!
-
Nicole Kearsey
(@nicolek1989) reported
from
St. John's, Newfoundland and Labrador
Anyone with @TELUS having trouble? Can’t get anything to call out.
-
Pat Hickey
(@NEWFFEDUP) reported
from
St. John's, Newfoundland and Labrador
@__Janesss @benjtravers Why give a blank check to bell Rogers and Telus. They make enough off taxpayers to be forced to improve cell service. Government boondoggle to billion dollar companies
-
BruBaker
(@ToddGBaker) reported
from
St. John's, Newfoundland and Labrador
@OrussellRussell @SamsungMobile After some troubleshooting I found the issue only appeared while on the cellular network. Put phone into plane mode for a few hours and now phone is back to normal. Must contact Telus.
-
John Ryan
(@VintageJohnny79) reported
from
St. John's, Newfoundland and Labrador
Thanks @TELUS @TELUSsupport for the help. I followed your instructions for call back. You have called back and I have since been on hold for over 30 minutes. Great system you got going there. 👏
-
Nine Finger
(@JodyWarren1) reported
from
Paradise, Newfoundland and Labrador
@rbrtmllr After 19 years with Bell I finally had enough and turned to Telus. 5 years in and relatively happy with the service
-
Royal Newfoundland Constabulary
(@RNC_PoliceNL) reported
from
Logy Bay-Middle Cove-Outer Cove, Newfoundland and Labrador
Please do not use the listed general inquiry number until Telus/Koodo have restored services. Telus and Koodo cell customers can still access the RNC through 911 in case of an emergency. #ThankYou 3/3
-
Newfoundland Cannabis Podcast
(@nlcannabispod) reported
from
Conception Bay South, Newfoundland and Labrador
@spearster55 @RogersMobileCa We said **** it and went pre paid with public mobile, no bullshit and uses the Telus network
-
George Feeny
(@ComedyFan1981) reported
from
St. John's, Newfoundland and Labrador
@lorilydialove @TELUS I’d gently hint that you work for a media company and it would suck if they received bad publicity
-
Vince Gibbons
(@vince_gibbons) reported
from
St. John's, Newfoundland and Labrador
@oskeremmie @Bell @TELUS Funny enough the night before last I took a drive up signal hill, parked, picked up my phone and “5G”. Then 2 seconds later it switched back to LTE… thought my phone was on the blink.
-
Royal Newfoundland Constabulary
(@RNC_PoliceNL) reported
from
Logy Bay-Middle Cove-Outer Cove, Newfoundland and Labrador
The RNC are requesting that all persons wishing to contact the police for non-emergency services through Telus and Koodo cell phones please call the following numbers: -Corner Brook: 709-640-6148 -Northeast Avalon Region: 709-685-6024. 2/
Telus Issues Reports
Latest outage, problems and issue reports in social media:
-
Ed Chernis
(@edchernis) reported
from
Ucluelet, British Columbia
There’s a third Kingsman movie in the theatres. If you want to catch up on the series (Secret Service and Golden Circle), you can rent it on Prime Video or Apple+ for $2.99. Telus, however is charging $5.00. WTF?
-
Kevin MacNeill
(@MacneillKevin) reported
@TELUS @TELUSsupport 24 yrs as client. Same package now 40% higher. Not able to speak to anyone from customer loyalty. Hey @bellcanada want a customer for 24 yrs?
-
#Çözmek
(@sadthrhotmailc1) reported
Just got a shocking service from @TELUS on my 3rd month with them as a customer. I raised an urgent and important issue thru call back (#18665582273) waited and explained, after 45 minutes, 25 sec the Finance Rep hung up my call without a solution. #poorcustomerservice
-
denika
(@peyton18gilmore) reported
@TELUS hey can I get some help. I’ve been trying to contact someone because I had two orders from Telus recently. The iPhone 13 came but the screen protector still hasn’t.
-
michael
(@michaelvalli77) reported
@WinterhawkMom @koodo Koodo is not the co. They used to be, pre-telus, where you had trained, knowledgeable and friendly customer service agents to help Now your cust service isn't even based in North America.
-
michael
(@michaelvalli77) reported
@Clearwest Koodo/Telus nothing but problems, customer service not even from North America
-
Mike Raven
(@DR_Ravenstein) reported
@Shawhelp Yes. More than one person has mentioned in passing that Shaw was getting out of handling email service like Telus did. I found that odd since I have never received any notice by Shaw myself. I am trying to find the source of this rumour.
-
HP
(@HPSauced44) reported
@Rogers Hey Rogers, leave me alone! I've been hounded with calls since my departure to Telus. The telemarketer then doesn't even try to match or better the plan but expects me to consider it. Just stop it, bad tactics.
-
Bill
(@bfrankdc) reported
@TELUS #telus has got to have the worst customer support out there
-
michael
(@michaelvalli77) reported
@AkraM_PoweR @koodo This company is absolute crap. Leave if you can. I was with them since the start, and their move to Telus in the last couple of years has ruined them. Do not but a certified pre owned phone from them. They will send you an old phone.