Telus

Telus Outage Report in Mount Pearl, Newfoundland and Labrador

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Mount Pearl, Newfoundland and Labrador

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Mount Pearl and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Mount Pearl, Newfoundland and Labrador 01/11/2026 08:45

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Mount Pearl, Newfoundland and Labrador

The most recent Telus outage reports came from the following cities: Mount Pearl.

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City Problem Type Report Time
CanadaMount Pearl Phone
CanadaSt. John's TV
CanadaSt. John's Total Blackout
CanadaSt. John's Phone
CanadaSt. John's Wi-fi
CanadaTorbay Phone

Community Discussion

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Telus Issues Reports Near Mount Pearl, Newfoundland and Labrador

Latest outage, problems and issue reports in Mount Pearl and nearby locations:

  • RNC_PoliceNL Royal Newfoundland Constabulary (@RNC_PoliceNL) reported from Logy Bay-Middle Cove-Outer Cove, Newfoundland and Labrador

    Please do not use the listed general inquiry number until Telus/Koodo have restored services. Telus and Koodo cell customers can still access the RNC through 911 in case of an emergency. #ThankYou 3/3

  • GottabeKD1267 Salty Sea Girl (@GottabeKD1267) reported from Mount Pearl, Newfoundland and Labrador

    @KarlDHarrison @dawnpassmore @brianlilley What? Get back in your lane. Do you think some outfit, let’s say Telus, wants to use your song in an ad campaign for a product you don’t endorse - so they can? Don’t be stupid. Artists own their music. Venues using the music in the background must be registered with Socan.

  • nicolek1989 Nicole Kearsey (@nicolek1989) reported from St. John's, Newfoundland and Labrador

    Anyone with @TELUS having trouble? Can’t get anything to call out.

  • NEWFFEDUP Pat Hickey (@NEWFFEDUP) reported from St. John's, Newfoundland and Labrador

    @__Janesss @benjtravers Why give a blank check to bell Rogers and Telus. They make enough off taxpayers to be forced to improve cell service. Government boondoggle to billion dollar companies

  • ToddGBaker BruBaker (@ToddGBaker) reported from St. John's, Newfoundland and Labrador

    @OrussellRussell @SamsungMobile After some troubleshooting I found the issue only appeared while on the cellular network. Put phone into plane mode for a few hours and now phone is back to normal. Must contact Telus.

  • JodyWarren1 Nine Finger (@JodyWarren1) reported from Paradise, Newfoundland and Labrador

    @rbrtmllr After 19 years with Bell I finally had enough and turned to Telus. 5 years in and relatively happy with the service

  • VintageJohnny79 John Ryan (@VintageJohnny79) reported from St. John's, Newfoundland and Labrador

    Thanks @TELUS @TELUSsupport for the help. I followed your instructions for call back. You have called back and I have since been on hold for over 30 minutes. Great system you got going there. 👏

  • ComedyFan1981 George Feeny (@ComedyFan1981) reported from St. John's, Newfoundland and Labrador

    @lorilydialove @TELUS I’d gently hint that you work for a media company and it would suck if they received bad publicity

  • vince_gibbons Vince Gibbons (@vince_gibbons) reported from St. John's, Newfoundland and Labrador

    @oskeremmie @Bell @TELUS Funny enough the night before last I took a drive up signal hill, parked, picked up my phone and “5G”. Then 2 seconds later it switched back to LTE… thought my phone was on the blink.

  • RNC_PoliceNL Royal Newfoundland Constabulary (@RNC_PoliceNL) reported from Logy Bay-Middle Cove-Outer Cove, Newfoundland and Labrador

    The RNC are requesting that all persons wishing to contact the police for non-emergency services through Telus and Koodo cell phones please call the following numbers: -Corner Brook: 709-640-6148 -Northeast Avalon Region: 709-685-6024. 2/

  • nicolek1989 Nicole Kearsey (@nicolek1989) reported from St. John's, Newfoundland and Labrador

    @TELUS @TELUSsupport I pay for unlimited data and despite that, I still can’t get anything to work this morning. I’ve had nothing but trouble since I switched back to Telus. Help!

  • nlcannabispod Newfoundland Cannabis Podcast (@nlcannabispod) reported from Conception Bay South, Newfoundland and Labrador

    @spearster55 @RogersMobileCa We said **** it and went pre paid with public mobile, no bullshit and uses the Telus network

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • sherwhizt IͥMⷨs͛uͧͧrͬͬeͤͤMⷨaͣͣn 🇨🇦 ⛷😷 (@sherwhizt) reported

    @sameo416 In B.C., both Telus and Shaw use contract installers who used to be former employees (part of cost-cutting). If I need effective customer support for Telus mobile (50% of our family's phones), I use a retail outlet at a local mall. Offshore support can't resolve billing issues.

  • AfftabPervaiz Afftab Pervaiz (@AfftabPervaiz) reported

    @Bell @TELUS Since @Rogers disappointed again with no service 15 mths apart for my Cellular, Home Alarm, Internet, and Cable, time to consider other service providers. Send me your very best offers, my services are up for grabs.

  • leah_judd Leah Judd (@leah_judd) reported

    @gibsonsgolfer @TELUS @TELUSsupport Thanks Bob, I’ll give them a call. Telus customer for 25 years should count for something!

  • bcmikejetsfan Mike Fraser (@bcmikejetsfan) reported

    @madhi19 I actually suffered almost zero problems except for Interac and that's their fault for choosing a single provider. I'm on Telus for most stuff and smaller operators for redundancy. There are options at least in the west but your point is well taken.

  • JohnRei13251376 John Reid (@JohnRei13251376) reported

    @TELUSsupport I am sorry but all the equipment is telus except for the TV. In addition to that I have a disk player attached to a different hdmi port and it works fine. I did all that trouble shooting before I called. I am a veteran radar technician and I taught electronics. Not a fool

  • Azngangbuzta Wilson Wong (@Azngangbuzta) reported

    @SneakerTalkCA That's insane. We've been back online this morning. Bell and Telus should really beat up on Rogers while their down.

  • j2simpso James Simpson 4x💉 (@j2simpso) reported

    @AmitAryaMD Bell, Rogers and Telus need to be fined for the failure to place 911 calls period. Why are we paying them $1/month for the service and they can't even provide the service when a single network goes down?

  • spindera19 Al Spinder (@spindera19) reported

    @Rogers @AhmedIrtesam I churned to Telus. They offered me a $50 instant credit + an extra $20 off my mobility bill for 2 years. Instead of paying $65 for 30 Gb unlimited, I will now have be paying $75 for 50 unlimited… and with a service that’s actually reliable and fast. Bye 👋

  • NerdyLecture Nerdy Lecture (@NerdyLecture) reported

    @ABMMikeMendes Around 6:30pm it was working. That lasted for about 20 mins but has been down since then. Running on Rogers LTE as a backup route to the internet. True provider diversity gets expensive since you have to pay for another internet connection from another incumbent. (Bell, Telus)

  • Lou70116531 Lou (@Lou70116531) reported

    @gmbutts My Telus phone worked: the banks were open & bank atms worked …what exactly was your problem