Telus

Telus Outage Report in Mount Pearl, Newfoundland and Labrador

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The latest reports from users having issues in Mount Pearl come from postal codes A1N.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Mount Pearl, Newfoundland and Labrador

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Mount Pearl and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Mount Pearl, Newfoundland and Labrador 12/11/2025 01:35

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Mount Pearl, Newfoundland and Labrador

The most recent Telus outage reports came from the following cities: Mount Pearl.

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City Problem Type Report Time
CanadaMount Pearl Phone
CanadaSt. John's TV
CanadaSt. John's Total Blackout
CanadaSt. John's Phone
CanadaSt. John's Wi-fi
CanadaTorbay Phone

Community Discussion

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Telus Issues Reports Near Mount Pearl, Newfoundland and Labrador

Latest outage, problems and issue reports in Mount Pearl and nearby locations:

  • ComedyFan1981 George Feeny (@ComedyFan1981) reported from St. John's, Newfoundland and Labrador

    @lorilydialove @TELUS I’d gently hint that you work for a media company and it would suck if they received bad publicity

  • JodyWarren1 Nine Finger (@JodyWarren1) reported from Paradise, Newfoundland and Labrador

    @rbrtmllr After 19 years with Bell I finally had enough and turned to Telus. 5 years in and relatively happy with the service

  • nlcannabispod Newfoundland Cannabis Podcast (@nlcannabispod) reported from Conception Bay South, Newfoundland and Labrador

    @spearster55 @RogersMobileCa We said **** it and went pre paid with public mobile, no bullshit and uses the Telus network

  • ToddGBaker BruBaker (@ToddGBaker) reported from St. John's, Newfoundland and Labrador

    @OrussellRussell @SamsungMobile After some troubleshooting I found the issue only appeared while on the cellular network. Put phone into plane mode for a few hours and now phone is back to normal. Must contact Telus.

  • nicolek1989 Nicole Kearsey (@nicolek1989) reported from St. John's, Newfoundland and Labrador

    @TELUS @TELUSsupport I pay for unlimited data and despite that, I still can’t get anything to work this morning. I’ve had nothing but trouble since I switched back to Telus. Help!

  • RNC_PoliceNL Royal Newfoundland Constabulary (@RNC_PoliceNL) reported from Logy Bay-Middle Cove-Outer Cove, Newfoundland and Labrador

    The RNC are requesting that all persons wishing to contact the police for non-emergency services through Telus and Koodo cell phones please call the following numbers: -Corner Brook: 709-640-6148 -Northeast Avalon Region: 709-685-6024. 2/

  • GottabeKD1267 Salty Sea Girl (@GottabeKD1267) reported from Mount Pearl, Newfoundland and Labrador

    @KarlDHarrison @dawnpassmore @brianlilley What? Get back in your lane. Do you think some outfit, let’s say Telus, wants to use your song in an ad campaign for a product you don’t endorse - so they can? Don’t be stupid. Artists own their music. Venues using the music in the background must be registered with Socan.

  • vince_gibbons Vince Gibbons (@vince_gibbons) reported from St. John's, Newfoundland and Labrador

    @oskeremmie @Bell @TELUS Funny enough the night before last I took a drive up signal hill, parked, picked up my phone and “5G”. Then 2 seconds later it switched back to LTE… thought my phone was on the blink.

  • rvg_ii Vince Gibbons (@rvg_ii) reported from Mount Pearl, Newfoundland and Labrador

    @VOCMNEWS letting @TELUS mobile customers in NL know they likely can NOT receive calls from land-lines this morning. Cell to cell service is working and making outbound calls works. 1-866-558-2273 just rings and no answer, so best to call *611 from your Telus phone for tech supt

  • RNC_PoliceNL Royal Newfoundland Constabulary (@RNC_PoliceNL) reported from Logy Bay-Middle Cove-Outer Cove, Newfoundland and Labrador

    Please do not use the listed general inquiry number until Telus/Koodo have restored services. Telus and Koodo cell customers can still access the RNC through 911 in case of an emergency. #ThankYou 3/3

  • nicolek1989 Nicole Kearsey (@nicolek1989) reported from St. John's, Newfoundland and Labrador

    Anyone with @TELUS having trouble? Can’t get anything to call out.

  • NEWFFEDUP Pat Hickey (@NEWFFEDUP) reported from St. John's, Newfoundland and Labrador

    @__Janesss @benjtravers Why give a blank check to bell Rogers and Telus. They make enough off taxpayers to be forced to improve cell service. Government boondoggle to billion dollar companies

  • VintageJohnny79 John Ryan (@VintageJohnny79) reported from St. John's, Newfoundland and Labrador

    Thanks @TELUS @TELUSsupport for the help. I followed your instructions for call back. You have called back and I have since been on hold for over 30 minutes. Great system you got going there. 👏

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • HelenZeilstra Helen Zeilstra (@HelenZeilstra) reported

    @CTVNewsVI @Telus has already invested significant assistance to support transients and, by extension, the voting block's bad policies. The "let's love the unhoused" line is not true. Rather, it's about pressure. A partnership with @TogetherVic is a very poor business decision. Wait!

  • TotallyAnders Anders Lundgren (@TotallyAnders) reported

    @NaveenN07582058 @TELUSint There always are, but TELUS pays terrible bad.

  • JackieJanes8 Jik (@JackieJanes8) reported

    @TELUSsupport @lizzyinyyc And then when Liz messages you Telus will say that Liz's mom will have to phone the support line. I've played this game before. Sorry Liz that you can't get better support.😕

  • RyanCYEG Ryan (@RyanCYEG) reported

    @SeaGoatSanctid @TELUS @jkenney 100 percent agree that tests are plenty in normal public situations, but also totally ok with a medical facility having their own rules, personally, but this is more irritation at the tweet before the one I responded to pointing out they've repeated the same problem 3 times

  • mattyg12 Matt Garrow (@mattyg12) reported

    @TELUS Just received my 2nd horrendous example of customer service from Telus in the last week. Installer was a no show last week. Re-booked. Today's installer called today after 11 and said he'd be there in 30. No show again! Just brutal and disruptive.

  • lizzyinyyc Liz (@lizzyinyyc) reported

    High five to telus for sending someone unvaxxed AGAIN to my moms LTC to hook up her landline forcing me to rebook again, for the third time. Cool cool cool. I have all the time in the world for this ****.

  • Lolacentanni Lola (@Lolacentanni) reported

    @TELUS @TELUSsupport when your situation is resolved it will not pass as ok and you should Reslly work on your costumer service hours because it’s not appropriate for it to be happening at this time of the night. Go send some workers to fix the issue because we are not happy

  • MrRichSmith Mr. Smith (@MrRichSmith) reported

    @TELUS what’s going on with internet and phone service right now???

  • BrittanyAnne516 Brittany Anne (@BrittanyAnne516) reported

    @TELUSsupport hey Telus ..why do I get notifications that you've turned off service randomly. Then comes back and then off again. At least once a month users are plagued with this!

  • TotallyAnders Anders Lundgren (@TotallyAnders) reported

    @TELUS Oh thats why you pay workers that bad!