Telus Outage Report in Mount Pearl, Newfoundland and Labrador
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Mount Pearl, Newfoundland and Labrador
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Mount Pearl and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (57%)
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Phone (18%)
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Wi-fi (11%)
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TV (7%)
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Total Blackout (4%)
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E-mail (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Mount Pearl, Newfoundland and Labrador
Latest outage, problems and issue reports in Mount Pearl and nearby locations:
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Royal Newfoundland Constabulary
(@RNC_PoliceNL) reported
from
Logy Bay-Middle Cove-Outer Cove, Newfoundland and Labrador
The RNC are requesting that all persons wishing to contact the police for non-emergency services through Telus and Koodo cell phones please call the following numbers: -Corner Brook: 709-640-6148 -Northeast Avalon Region: 709-685-6024. 2/
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Royal Newfoundland Constabulary
(@RNC_PoliceNL) reported
from
Logy Bay-Middle Cove-Outer Cove, Newfoundland and Labrador
Please do not use the listed general inquiry number until Telus/Koodo have restored services. Telus and Koodo cell customers can still access the RNC through 911 in case of an emergency. #ThankYou 3/3
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Vince Gibbons
(@vince_gibbons) reported
from
St. John's, Newfoundland and Labrador
@oskeremmie @Bell @TELUS Funny enough the night before last I took a drive up signal hill, parked, picked up my phone and “5G”. Then 2 seconds later it switched back to LTE… thought my phone was on the blink.
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Pat Hickey
(@NEWFFEDUP) reported
from
St. John's, Newfoundland and Labrador
@__Janesss @benjtravers Why give a blank check to bell Rogers and Telus. They make enough off taxpayers to be forced to improve cell service. Government boondoggle to billion dollar companies
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Nicole Kearsey
(@nicolek1989) reported
from
St. John's, Newfoundland and Labrador
@TELUS @TELUSsupport I pay for unlimited data and despite that, I still can’t get anything to work this morning. I’ve had nothing but trouble since I switched back to Telus. Help!
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Newfoundland Cannabis Podcast
(@nlcannabispod) reported
from
Conception Bay South, Newfoundland and Labrador
@spearster55 @RogersMobileCa We said **** it and went pre paid with public mobile, no bullshit and uses the Telus network
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John Ryan
(@VintageJohnny79) reported
from
St. John's, Newfoundland and Labrador
Thanks @TELUS @TELUSsupport for the help. I followed your instructions for call back. You have called back and I have since been on hold for over 30 minutes. Great system you got going there. 👏
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Nicole Kearsey
(@nicolek1989) reported
from
St. John's, Newfoundland and Labrador
Anyone with @TELUS having trouble? Can’t get anything to call out.
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Nine Finger
(@JodyWarren1) reported
from
Paradise, Newfoundland and Labrador
@rbrtmllr After 19 years with Bell I finally had enough and turned to Telus. 5 years in and relatively happy with the service
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George Feeny
(@ComedyFan1981) reported
from
St. John's, Newfoundland and Labrador
@lorilydialove @TELUS I’d gently hint that you work for a media company and it would suck if they received bad publicity
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BruBaker
(@ToddGBaker) reported
from
St. John's, Newfoundland and Labrador
@OrussellRussell @SamsungMobile After some troubleshooting I found the issue only appeared while on the cellular network. Put phone into plane mode for a few hours and now phone is back to normal. Must contact Telus.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Adrian Doughty
(@connectedAVIT) reported
@TELUS FYI the only thing that was smooth with your company since I placed my online order 8 days ago was the cancellation.... Your social support team didn't even respond to me. everyone who answered the phone was fantastic.
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austinbruski
(@abosse2001) reported
@CompBureau We're paying $85 for 25gb. Blocking them from merging does nothing to help us. You guys are ******* useless. "Affordable and high quality" my ***. Op, looks like i need more data. I can get a top up from Telus, 3 GB for $25. This is why I don't stand for the national anthem.
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Mattola
(@canucksrepublic) reported
Want to thank @TELUS for being the most unreliable service I've ever had Right on Game 7 Saturday and for my kids euro vision final all my internet and TV goes out I will try to get on to chat through my phone but I don't look forward to another hour on it @TELUSsupport i give up
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Farmer S ©️🍻🇨🇦🚜🌾🌎
(@smlk4) reported
@olkeez1 Constantly for the last year. Our place used to have excellent service. The past week or so has been worse. No kidding Telus better get their **** together.
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Dr. P. Angus
(@MrWednesday97) reported
@TELUSsupport yes, no service outage in Walden. But the service is terrible. People don't have connection in there own homes. Unsafe! And telus still charges people full amount. Deliver the service as agreed upon.
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Blue
(@blueburby1) reported
@M_Captain_TTV @storminternet Avoid last mile providers period. If you need reliable internet stick to major networks (rogers, telus, shaw, bell) Everyone else is using their infrastructure anyways, and can only provide support for their in house equipment.
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K.C. Land 💙 🇺🇦 💛
(@KC_8Land) reported
@TELUS I will NEVER use any of the products that your corporation offers now that I know you are trying to create a two tier system in Canada. It has nothing to do with healthcare and everything to do with #greed.
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gb🇨🇦
(@love_Aquarius13) reported
@CHuizvernon @FrankCaputoKTC Every time my Telus phone bill goes up $5 I phone & question it. I’m a long time Telus customer & they usually make some adjustment.
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Arvin
(@arvin46) reported
@StephenRLee @TELUSsupport Stephen, thanks for raising this. My partner and I are experiencing exactly the same issue, often while standing outside in downtown Vancouver with no signal barriers. It’s incredibly frustrating and Telus refuses to do anything about it. Don’t bother with the 1-800’s. I’ve tried
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Davis Graham
(@dgraham65) reported
@a_hoyhoy Been down this path with Shaw. If you haven’t yet, reboot router. If you have an older router you should get an new one with new technology. I’ve had no issues since upgrading to 1 gig service. If you have Telus fibre in your neighborhood switch to that.