Telus

Telus Outage Report in Mount Pearl, Newfoundland and Labrador

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The latest reports from users having issues in Mount Pearl come from postal codes A1N.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Mount Pearl, Newfoundland and Labrador

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Mount Pearl and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Mount Pearl, Newfoundland and Labrador 12/02/2025 12:35

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Mount Pearl, Newfoundland and Labrador

The most recent Telus outage reports came from the following cities: Mount Pearl.

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City Problem Type Report Time
CanadaMount Pearl Phone
CanadaSt. John's TV
CanadaSt. John's Total Blackout
CanadaSt. John's Phone
CanadaSt. John's Wi-fi
CanadaTorbay Phone

Community Discussion

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Telus Issues Reports Near Mount Pearl, Newfoundland and Labrador

Latest outage, problems and issue reports in Mount Pearl and nearby locations:

  • JodyWarren1 Nine Finger (@JodyWarren1) reported from Paradise, Newfoundland and Labrador

    @rbrtmllr After 19 years with Bell I finally had enough and turned to Telus. 5 years in and relatively happy with the service

  • vince_gibbons Vince Gibbons (@vince_gibbons) reported from St. John's, Newfoundland and Labrador

    @oskeremmie @Bell @TELUS Funny enough the night before last I took a drive up signal hill, parked, picked up my phone and “5G”. Then 2 seconds later it switched back to LTE… thought my phone was on the blink.

  • nicolek1989 Nicole Kearsey (@nicolek1989) reported from St. John's, Newfoundland and Labrador

    @TELUS @TELUSsupport I pay for unlimited data and despite that, I still can’t get anything to work this morning. I’ve had nothing but trouble since I switched back to Telus. Help!

  • NEWFFEDUP Pat Hickey (@NEWFFEDUP) reported from St. John's, Newfoundland and Labrador

    @__Janesss @benjtravers Why give a blank check to bell Rogers and Telus. They make enough off taxpayers to be forced to improve cell service. Government boondoggle to billion dollar companies

  • nlcannabispod Newfoundland Cannabis Podcast (@nlcannabispod) reported from Conception Bay South, Newfoundland and Labrador

    @spearster55 @RogersMobileCa We said **** it and went pre paid with public mobile, no bullshit and uses the Telus network

  • nicolek1989 Nicole Kearsey (@nicolek1989) reported from St. John's, Newfoundland and Labrador

    Anyone with @TELUS having trouble? Can’t get anything to call out.

  • ToddGBaker BruBaker (@ToddGBaker) reported from St. John's, Newfoundland and Labrador

    @OrussellRussell @SamsungMobile After some troubleshooting I found the issue only appeared while on the cellular network. Put phone into plane mode for a few hours and now phone is back to normal. Must contact Telus.

  • ComedyFan1981 George Feeny (@ComedyFan1981) reported from St. John's, Newfoundland and Labrador

    @lorilydialove @TELUS I’d gently hint that you work for a media company and it would suck if they received bad publicity

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • NoThebaine Bob B. (N95 Masked, & Vaxxed to the Max) (@NoThebaine) reported

    @globalnews Root cause of Rogers' outage was EMPEROR XI'S HACKERS! First stage in Xi's revenge for Trudeau rejecting Huawei 5G in Canada, & for holding Huawei heiress Meng Wanzhou under house arrest for months! The Emperor is not amused. Bell next? Telus?

  • ArtistMcWilliam Bruce McWilliam Fine Art instag bemcwilliamfineart (@ArtistMcWilliam) reported

    We cut our ties to Rogers in 2008 when they still had video stores where you could pay your bills at the counter. Never went back and never would. Telus has never had any problems and always have great customer service every day They also have the best cell towers/optik in Canada

  • AnjaKaradeglija Anja Karadeglija (@AnjaKaradeglija) reported

    Most of Canada has two main wireline network options - the traditional telco (Bell, Telus, SaskTel) and the cableco (Rogers, Shaw, Videotron). Building a third wireline network to compete with that across the country doesn't make financial sense.

  • bemcwilliam McWilliam Development Planning Landscape Design (@bemcwilliam) reported

    We cut our ties to Rogers in 2008 when they still had video stores where you could pay your bills at the counter. Never went back and never would. Telus has never had any problems and always have great customer service every day They also have the best cell towers/optik in Canada

  • TVBCRehfer TVBC🇨🇦🇩🇪🇨🇵🇬🇧🇭🇰 (@TVBCRehfer) reported

    @renesugar @StephenPunwasi Not all Interac was down. Why? Because Rogers does not host Interac. Rogers and Bell and Telus and many others sell payment processing packages to retailers which in turn connect to Interac. Retailers who buy payment processing services from Rogers got screwed.

  • Sandcawk Canadian Shithawk (@Sandcawk) reported

    @TELUS 1.5 hour wait time just to get through to customer service ,2 hours total phone time. 3 different agents cause the 2nd one shuffled me along after pretending to do his job. Maybe 10 mins worth of actual agent time @CRTCeng Communication service my ***.

  • Persian_Filth Soroush / سروش (@Persian_Filth) reported

    You should be just as upset about the rogers service outage, regardless of wether you have Bell or Telus. The simple fact that something like this can happen on such a scale is a threat to us all. Imagine not having access to your own money or emergency services.

  • junkjun82187832 junkjunk (@junkjun82187832) reported

    @BullishBearz good. buy the dip. Telus had an outage like this a few months ago and things will recover.

  • Catelli2Oh Catelli 2.0 🚣🚴🏕 (@Catelli2Oh) reported

    I was talking to a Telus mobility user today, and she said that her mobile data slowed down to almost unusable speeds during the Rogers outage. And it only went back to normal again yesterday.

  • ElizabethThe Elizabeth Rosalyn (@ElizabethThe) reported

    As the Rogers network outage continues, I’m still continuing to get emails from @Rogers addressed to my dead dad, even after being asked to send over his death certificate to confirm the account name change. This is the final nail in the coffin. Time to move on to Telus. 👋