Telus

Telus Outage Report in Mount Pearl, Newfoundland and Labrador

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Mount Pearl, Newfoundland and Labrador

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Mount Pearl and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Mount Pearl, Newfoundland and Labrador 02/13/2026 15:35

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Mount Pearl, Newfoundland and Labrador

Latest outage, problems and issue reports in Mount Pearl and nearby locations:

  • vince_gibbons Vince Gibbons (@vince_gibbons) reported from St. John's, Newfoundland and Labrador

    @oskeremmie @Bell @TELUS Funny enough the night before last I took a drive up signal hill, parked, picked up my phone and “5G”. Then 2 seconds later it switched back to LTE… thought my phone was on the blink.

  • nlcannabispod Newfoundland Cannabis Podcast (@nlcannabispod) reported from Conception Bay South, Newfoundland and Labrador

    @spearster55 @RogersMobileCa We said **** it and went pre paid with public mobile, no bullshit and uses the Telus network

  • NEWFFEDUP Pat Hickey (@NEWFFEDUP) reported from St. John's, Newfoundland and Labrador

    @__Janesss @benjtravers Why give a blank check to bell Rogers and Telus. They make enough off taxpayers to be forced to improve cell service. Government boondoggle to billion dollar companies

  • RNC_PoliceNL Royal Newfoundland Constabulary (@RNC_PoliceNL) reported from Logy Bay-Middle Cove-Outer Cove, Newfoundland and Labrador

    Please do not use the listed general inquiry number until Telus/Koodo have restored services. Telus and Koodo cell customers can still access the RNC through 911 in case of an emergency. #ThankYou 3/3

  • VintageJohnny79 John Ryan (@VintageJohnny79) reported from St. John's, Newfoundland and Labrador

    Thanks @TELUS @TELUSsupport for the help. I followed your instructions for call back. You have called back and I have since been on hold for over 30 minutes. Great system you got going there. 👏

  • ComedyFan1981 George Feeny (@ComedyFan1981) reported from St. John's, Newfoundland and Labrador

    @lorilydialove @TELUS I’d gently hint that you work for a media company and it would suck if they received bad publicity

  • nicolek1989 Nicole Kearsey (@nicolek1989) reported from St. John's, Newfoundland and Labrador

    Anyone with @TELUS having trouble? Can’t get anything to call out.

  • RNC_PoliceNL Royal Newfoundland Constabulary (@RNC_PoliceNL) reported from Logy Bay-Middle Cove-Outer Cove, Newfoundland and Labrador

    The RNC are requesting that all persons wishing to contact the police for non-emergency services through Telus and Koodo cell phones please call the following numbers: -Corner Brook: 709-640-6148 -Northeast Avalon Region: 709-685-6024. 2/

  • nicolek1989 Nicole Kearsey (@nicolek1989) reported from St. John's, Newfoundland and Labrador

    @TELUS @TELUSsupport I pay for unlimited data and despite that, I still can’t get anything to work this morning. I’ve had nothing but trouble since I switched back to Telus. Help!

  • JodyWarren1 Nine Finger (@JodyWarren1) reported from Paradise, Newfoundland and Labrador

    @rbrtmllr After 19 years with Bell I finally had enough and turned to Telus. 5 years in and relatively happy with the service

  • ToddGBaker BruBaker (@ToddGBaker) reported from St. John's, Newfoundland and Labrador

    @OrussellRussell @SamsungMobile After some troubleshooting I found the issue only appeared while on the cellular network. Put phone into plane mode for a few hours and now phone is back to normal. Must contact Telus.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Retro_Physical JASON 🔪 (@Retro_Physical) reported

    Why must the Telus technician always be so damn HAWT??? 🥵😫

  • jcalder1983 Jeff Calder 🏴‍☠️🦆 (@jcalder1983) reported

    @Jason_hildo @TELUS @TELUSsupport He's quite the prophet. Seriously though Telus/Bell/Rogers... Fix your network... It should be dropping to low band LTE before dumping to 3G...

  • anngibbon Ann Gibbon (@anngibbon) reported

    Happy #InternationalWomensDay . Mine started at 7 with a Telus tech issue, followed by putting son's ***** dishes in dishwasher and cleaning the sink with an SOS pad till it shone like a diamond. #progress

  • RobShaw_BC Rob Shaw (@RobShaw_BC) reported

    Dr. Henry calls on the service provider helping to run BC’s vaccination call-in lines - Telus - needs to “step up” and improve the delays.

  • mtnbvan #StopThePlanes ✈️ 😷 #COVIDZERO #StayTheFHome (@mtnbvan) reported

    @strategyrick @judyrudin They subcontracted Telus which didn't help reportedly until 12 pm or later. Total FAIL by leaders & Telus.

  • Doris_Wai Love Lettering (@Doris_Wai) reported

    @TELUSsupport hi Telus I’ve received 3 callbacks from you in an hour but you can’t seem to hear me and keep hanging up, I’m not sure what the issue is, is it your network?

  • Nevin_Thompson 🍺 寝瓶 🍺 (@Nevin_Thompson) reported

    @David_Moscrop I was on Telus for about 10 years and never had any problems. I recently switched to Freedom mobile because they had the phone I wanted. No problems and more mobile data, but their coverage outside of cities is poor. I WFH, so no big deal.

  • MirilynSharp Mirilyn Sharp (@MirilynSharp) reported

    @JMartin_JD @SCC_eng Still don't u/stand why so many Courts are dealing w/ $200k costs issue 13 yrs after action commenced. Pl in #ClassAction seeks $500 mil + $20 mil punitives on behalf of 1.4 million #ClassMembers who say Telus rounded up cell phone minutes & yet Telus is fighting about costs?!?

  • bizmanYXE Mark Zielke (@bizmanYXE) reported

    A cordial heads up for those in customer service: when a brand says they don't want to speak with you to match or win your business, walk very quickly the other way. @TELUS is such a company. Unbelievable arrogance. They lost a business contract with multiple possible clients.

  • TheRealElaschuk Steve Elaschuk (@TheRealElaschuk) reported

    @elizaboothy Telus let me add a feature to my cell that makes new callers have to enter another random number to get through to me and it’s cut down my spam calls to almost zero.