Telus Outage Report in Mount Pearl, Newfoundland and Labrador
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Mount Pearl, Newfoundland and Labrador
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Mount Pearl and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (48%)
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Phone (27%)
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Wi-fi (10%)
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TV (6%)
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E-mail (5%)
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Total Blackout (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Mount Pearl, Newfoundland and Labrador
Latest outage, problems and issue reports in Mount Pearl and nearby locations:
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Nine Finger
(@JodyWarren1) reported
from
Paradise, Newfoundland and Labrador
@rbrtmllr After 19 years with Bell I finally had enough and turned to Telus. 5 years in and relatively happy with the service
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George Feeny
(@ComedyFan1981) reported
from
St. John's, Newfoundland and Labrador
@lorilydialove @TELUS I’d gently hint that you work for a media company and it would suck if they received bad publicity
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Pat Hickey
(@NEWFFEDUP) reported
from
St. John's, Newfoundland and Labrador
@__Janesss @benjtravers Why give a blank check to bell Rogers and Telus. They make enough off taxpayers to be forced to improve cell service. Government boondoggle to billion dollar companies
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BruBaker
(@ToddGBaker) reported
from
St. John's, Newfoundland and Labrador
@OrussellRussell @SamsungMobile After some troubleshooting I found the issue only appeared while on the cellular network. Put phone into plane mode for a few hours and now phone is back to normal. Must contact Telus.
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Royal Newfoundland Constabulary
(@RNC_PoliceNL) reported
from
Logy Bay-Middle Cove-Outer Cove, Newfoundland and Labrador
Please do not use the listed general inquiry number until Telus/Koodo have restored services. Telus and Koodo cell customers can still access the RNC through 911 in case of an emergency. #ThankYou 3/3
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Nicole Kearsey
(@nicolek1989) reported
from
St. John's, Newfoundland and Labrador
@TELUS @TELUSsupport I pay for unlimited data and despite that, I still can’t get anything to work this morning. I’ve had nothing but trouble since I switched back to Telus. Help!
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Nicole Kearsey
(@nicolek1989) reported
from
St. John's, Newfoundland and Labrador
Anyone with @TELUS having trouble? Can’t get anything to call out.
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Salty Sea Girl
(@GottabeKD1267) reported
from
Mount Pearl, Newfoundland and Labrador
@KarlDHarrison @dawnpassmore @brianlilley What? Get back in your lane. Do you think some outfit, let’s say Telus, wants to use your song in an ad campaign for a product you don’t endorse - so they can? Don’t be stupid. Artists own their music. Venues using the music in the background must be registered with Socan.
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Newfoundland Cannabis Podcast
(@nlcannabispod) reported
from
Conception Bay South, Newfoundland and Labrador
@spearster55 @RogersMobileCa We said **** it and went pre paid with public mobile, no bullshit and uses the Telus network
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John Ryan
(@VintageJohnny79) reported
from
St. John's, Newfoundland and Labrador
Thanks @TELUS @TELUSsupport for the help. I followed your instructions for call back. You have called back and I have since been on hold for over 30 minutes. Great system you got going there. 👏
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Royal Newfoundland Constabulary
(@RNC_PoliceNL) reported
from
Logy Bay-Middle Cove-Outer Cove, Newfoundland and Labrador
The RNC are requesting that all persons wishing to contact the police for non-emergency services through Telus and Koodo cell phones please call the following numbers: -Corner Brook: 709-640-6148 -Northeast Avalon Region: 709-685-6024. 2/
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Vince Gibbons
(@vince_gibbons) reported
from
St. John's, Newfoundland and Labrador
@oskeremmie @Bell @TELUS Funny enough the night before last I took a drive up signal hill, parked, picked up my phone and “5G”. Then 2 seconds later it switched back to LTE… thought my phone was on the blink.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Mike Wiseman
(@FedUpInAlberta1) reported
@TELUS Pry open some of your billions in profit and hire human beings. You’re virtual assistant and customer service line suck. OMG. Congratulations. Your service has matched that if @Bell_Support . That’s not a compliment. I hate monopolies.
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Canadian
(@canadatimm) reported
@TELUSsupport These Telus agents are getting pretty rude! I just one hang up on me because I said I was happy with the plan I’m on now.
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Quest4Six 🇺🇦
(@Deaner_232) reported
@rascalgas Im having that issue on my pixel now, i think it my be a network issue with Telus
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Alan Aspuru-Guzik
(@A_Aspuru_Guzik) reported
It is so retrograde that @TELUSsupport cannot just mail me a new SIM Card when my son lost his phone instead of making me go to a store. Canada’s tri-opoly of cell phone companies is a race to the bottom. In 5 years I switched from Rogers to Bell to TELUS and all equally bad.
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TELUS Support
(@TELUSsupport) reported
@KittenBeeboo_ Hi Ren, are you still experiencing issues with your TELUS home internet service?
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Sarbjit Kaur
(@sarbjitkaur1) reported
from
The Beaches, Ontario
@GenWealthCanada @TELUS No way. I'll switch for spite. Have done many times. How do you not match a $5 difference for a loyal customer standing in front of your face, that's ready to do the deal - in this very competitive sector?
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I Burned My Nachos
(@tossedintowel) reported
@TELUS @TELUSsupport I have an issue with my internet; Telus says they charge $150 to come out and inspect. If it’s their hardware; they reimburse, If not, they bill me $150 for the service. They state they “see no issues on our end”. I’m getting 1/10th the speed I pay for
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Melanie Mousseau
(@green_stripped2) reported
@TELUS I understand your helping people out, but what about the people who have unlimited data but have no reception or had sos during the whole time of blackout? Will you help us with our bill???
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J
(@je1evenn) reported
@TELUS Strange. It happens every hockey game on most of the @Sportsnet channels (west, pacific, etc.) but only on the telus tv app for my tv. It never occurred when I had optik.
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Carly
(@carlyswimmom) reported
@theswiftone13 @TELUS Never trust Telus