Telus

Telus Outage Report in Mount Pearl, Newfoundland and Labrador

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Mount Pearl, Newfoundland and Labrador

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Mount Pearl and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Mount Pearl, Newfoundland and Labrador 01/17/2026 22:00

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Mount Pearl, Newfoundland and Labrador

The most recent Telus outage reports came from the following cities: Mount Pearl.

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City Problem Type Report Time
CanadaMount Pearl Phone
CanadaSt. John's TV
CanadaSt. John's Total Blackout
CanadaSt. John's Phone
CanadaSt. John's Wi-fi
CanadaTorbay Phone

Community Discussion

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Telus Issues Reports Near Mount Pearl, Newfoundland and Labrador

Latest outage, problems and issue reports in Mount Pearl and nearby locations:

  • VintageJohnny79 John Ryan (@VintageJohnny79) reported from St. John's, Newfoundland and Labrador

    Thanks @TELUS @TELUSsupport for the help. I followed your instructions for call back. You have called back and I have since been on hold for over 30 minutes. Great system you got going there. 👏

  • nicolek1989 Nicole Kearsey (@nicolek1989) reported from St. John's, Newfoundland and Labrador

    @TELUS @TELUSsupport I pay for unlimited data and despite that, I still can’t get anything to work this morning. I’ve had nothing but trouble since I switched back to Telus. Help!

  • nlcannabispod Newfoundland Cannabis Podcast (@nlcannabispod) reported from Conception Bay South, Newfoundland and Labrador

    @spearster55 @RogersMobileCa We said **** it and went pre paid with public mobile, no bullshit and uses the Telus network

  • vince_gibbons Vince Gibbons (@vince_gibbons) reported from St. John's, Newfoundland and Labrador

    @oskeremmie @Bell @TELUS Funny enough the night before last I took a drive up signal hill, parked, picked up my phone and “5G”. Then 2 seconds later it switched back to LTE… thought my phone was on the blink.

  • ComedyFan1981 George Feeny (@ComedyFan1981) reported from St. John's, Newfoundland and Labrador

    @lorilydialove @TELUS I’d gently hint that you work for a media company and it would suck if they received bad publicity

  • JodyWarren1 Nine Finger (@JodyWarren1) reported from Paradise, Newfoundland and Labrador

    @rbrtmllr After 19 years with Bell I finally had enough and turned to Telus. 5 years in and relatively happy with the service

  • RNC_PoliceNL Royal Newfoundland Constabulary (@RNC_PoliceNL) reported from Logy Bay-Middle Cove-Outer Cove, Newfoundland and Labrador

    Please do not use the listed general inquiry number until Telus/Koodo have restored services. Telus and Koodo cell customers can still access the RNC through 911 in case of an emergency. #ThankYou 3/3

  • RNC_PoliceNL Royal Newfoundland Constabulary (@RNC_PoliceNL) reported from Logy Bay-Middle Cove-Outer Cove, Newfoundland and Labrador

    The RNC are requesting that all persons wishing to contact the police for non-emergency services through Telus and Koodo cell phones please call the following numbers: -Corner Brook: 709-640-6148 -Northeast Avalon Region: 709-685-6024. 2/

  • nicolek1989 Nicole Kearsey (@nicolek1989) reported from St. John's, Newfoundland and Labrador

    Anyone with @TELUS having trouble? Can’t get anything to call out.

  • ToddGBaker BruBaker (@ToddGBaker) reported from St. John's, Newfoundland and Labrador

    @OrussellRussell @SamsungMobile After some troubleshooting I found the issue only appeared while on the cellular network. Put phone into plane mode for a few hours and now phone is back to normal. Must contact Telus.

  • NEWFFEDUP Pat Hickey (@NEWFFEDUP) reported from St. John's, Newfoundland and Labrador

    @__Janesss @benjtravers Why give a blank check to bell Rogers and Telus. They make enough off taxpayers to be forced to improve cell service. Government boondoggle to billion dollar companies

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • TELUSsupport TELUS Support (@TELUSsupport) reported

    @kehlp Hi! To avoid roaming notifications or charges, you can set up the Network Mode to Manual > TELUS, from the settings of the phone.

  • OperatorDX Davidoff (@OperatorDX) reported

    @RogersHelps Oh I did contact tech support. They opened a ticket, took 4 days to only close it and say there is no issue meanwhile I was still getting dropped calls and interruptions. Had enough and switched my whole family to Telus.

  • pens1487 Channy (@pens1487) reported

    @TELUS @FriendlyFuture Riiiight… so that’s why you bumped up my plan rate 7$ a month. Customer, and community first, while selling my information, gouging me, and making sure people aren’t able to access healthcare without paying for it…

  • DFortais Teddy (@DFortais) reported

    @michael_byers @adriandix You are spreading false information. This is a private service through Telus which has nothing to do with the BC Govt.

  • faria_wong Steven (@faria_wong) reported

    @TELUS service sucks. In 15 years no issues with ADT. Telus ADT down for the past 2 days. No word from TELUS. Unable to control any of my security while travelling. Get out of the business

  • faria_wong Steven (@faria_wong) reported

    @TELUSsupport ADT pulse continues to be down. Has been down for the past 3 days. No word from Telus. Poor service

  • timeskapade_k4 Timeskapade.Korp4 (@timeskapade_k4) reported

    @telusmobility can u help coz telus is off know help thx. it’s been 24hrs or so? r u on titter even?

  • LimmuJunior TheNomad (@LimmuJunior) reported

    @TELUSsupport @TELUS do you have an outage map?

  • LisaBforJustice Lisa B ☮️🇵🇸⚖️ (@LisaBforJustice) reported

    @geoffberner It's not just health care; it's the entire Government of BC IT systems. Their VPN and tech support is ALL #Telus. Consider the personal information #privacy implications of that on TOP of the health care contracts!

  • kjames_2001 Ken James (@kjames_2001) reported

    @TranBC Maybe it's time to pressure companies like Bell, Telus and Rogers to eliminate no service areas on highways in BC, it's 2022 and even on highways like 1, 3, 5, 16, 93, 95 and 97...some of the highest tourist travelled highways in the province have large no service areas.