Telus Outage Report in Mount Pearl, Newfoundland and Labrador
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Mount Pearl, Newfoundland and Labrador
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Mount Pearl and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (45%)
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Phone (29%)
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Wi-fi (10%)
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TV (6%)
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E-mail (5%)
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Total Blackout (5%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Mount Pearl, Newfoundland and Labrador
Latest outage, problems and issue reports in Mount Pearl and nearby locations:
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Nicole Kearsey
(@nicolek1989) reported
from
St. John's, Newfoundland and Labrador
@TELUS @TELUSsupport I pay for unlimited data and despite that, I still can’t get anything to work this morning. I’ve had nothing but trouble since I switched back to Telus. Help!
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Newfoundland Cannabis Podcast
(@nlcannabispod) reported
from
Conception Bay South, Newfoundland and Labrador
@spearster55 @RogersMobileCa We said **** it and went pre paid with public mobile, no bullshit and uses the Telus network
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Royal Newfoundland Constabulary
(@RNC_PoliceNL) reported
from
Logy Bay-Middle Cove-Outer Cove, Newfoundland and Labrador
Please do not use the listed general inquiry number until Telus/Koodo have restored services. Telus and Koodo cell customers can still access the RNC through 911 in case of an emergency. #ThankYou 3/3
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Royal Newfoundland Constabulary
(@RNC_PoliceNL) reported
from
Logy Bay-Middle Cove-Outer Cove, Newfoundland and Labrador
The RNC are requesting that all persons wishing to contact the police for non-emergency services through Telus and Koodo cell phones please call the following numbers: -Corner Brook: 709-640-6148 -Northeast Avalon Region: 709-685-6024. 2/
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Salty Sea Girl
(@GottabeKD1267) reported
from
Mount Pearl, Newfoundland and Labrador
@KarlDHarrison @dawnpassmore @brianlilley What? Get back in your lane. Do you think some outfit, let’s say Telus, wants to use your song in an ad campaign for a product you don’t endorse - so they can? Don’t be stupid. Artists own their music. Venues using the music in the background must be registered with Socan.
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Pat Hickey
(@NEWFFEDUP) reported
from
St. John's, Newfoundland and Labrador
@__Janesss @benjtravers Why give a blank check to bell Rogers and Telus. They make enough off taxpayers to be forced to improve cell service. Government boondoggle to billion dollar companies
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George Feeny
(@ComedyFan1981) reported
from
St. John's, Newfoundland and Labrador
@lorilydialove @TELUS I’d gently hint that you work for a media company and it would suck if they received bad publicity
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Nine Finger
(@JodyWarren1) reported
from
Paradise, Newfoundland and Labrador
@rbrtmllr After 19 years with Bell I finally had enough and turned to Telus. 5 years in and relatively happy with the service
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John Ryan
(@VintageJohnny79) reported
from
St. John's, Newfoundland and Labrador
Thanks @TELUS @TELUSsupport for the help. I followed your instructions for call back. You have called back and I have since been on hold for over 30 minutes. Great system you got going there. 👏
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Vince Gibbons
(@vince_gibbons) reported
from
St. John's, Newfoundland and Labrador
@oskeremmie @Bell @TELUS Funny enough the night before last I took a drive up signal hill, parked, picked up my phone and “5G”. Then 2 seconds later it switched back to LTE… thought my phone was on the blink.
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Nicole Kearsey
(@nicolek1989) reported
from
St. John's, Newfoundland and Labrador
Anyone with @TELUS having trouble? Can’t get anything to call out.
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BruBaker
(@ToddGBaker) reported
from
St. John's, Newfoundland and Labrador
@OrussellRussell @SamsungMobile After some troubleshooting I found the issue only appeared while on the cellular network. Put phone into plane mode for a few hours and now phone is back to normal. Must contact Telus.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Mike Goodreau
(@mgoodreau93) reported
Hey @TELUS think maybe you could get the terrible service in our area fixed up soon? Tired of dropped calls, ppl I call not hearing me half the time and horrible data. And it’s not just me with this issue……
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Jenny Huddleston 🇨🇦
(@JHuddleston67) reported
@TELUSsupport thx telus for shutting my phone off today. I have gone w a different provider yesterday. You told me I had to cancel my services w you not the new provider and to pick a day. I picked today. You didn’t tell me by me canceling I would lose my phone for…..
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dilip mohanty
(@dilipmohanty38) reported
@TELUSsupport @TELUS Worst Organisation to work with !!!...Don't even bother to pay the salary and not responding either!!!!!!! **** Off!!!
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Zack
(@CriticalGamer16) reported
telus fibre optic is such a joke lol. internet 150 plan and it's honestly worse than shaw. I give these people so much money and I can't get proper service. apparently if I'm a whole 3 inches further from my modem than usual, I can't even watch a YouTube video at 480p. Garbage.
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Sarah Doyle
(@Saralyzer777) reported
@elonmusk I live in 🇨🇦 and am not able to place a call from my house, Wi-Fi calling is choppy at best. Not to mention I just came off a week on the West Coast Trail with my kids, was treacherous, would have been really nice to have service! Hope Canada gets on board @TELUS @RogersHelps
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TELUS Support
(@TELUSsupport) reported
@rstasyk Hi Roberta! There's a planned network maintenance for multiple locations in Alberta. TELUS Services may experience a disruption while we complete necessary maintenance and upgrades to our network. Services will be restored upon completion. We apologize for the inconvenience.
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Dr. Spooky Elle aime le ghost cosmos 👻🪐
(@abstractica) reported
@crazygingerlady Someone told me to use Public Mobile? Apparently uses Telus network but is very reasonable. That's all I got, phones are not my expertise in any way
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Derek Cooper
(@ddcooper13) reported
Why is it we have three major carriers for internet and cell service and the oldest one on the block is the worse these days. Just my opinion #telus #bell #rogers. Yes I live in the county. But you think the oldest one, Telus, would be the better supplier. Just saying
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Robert Herr
(@BizRobbie1199) reported
@TELUS Telus customer service is awful .Got a quote from Freedom,so called Telus to see if they had something similar .Waited for a call back.Agent said he was transferring me to loyalty.Once on hold with loyalty I wait for 30 min,and then a message saying they are closed. wow .
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Καρλ
(@_MacanS_) reported
@TELUSsupport We contacted Telus by phone twice, once this year and once last year and they said they are “aware of this issue in our area” said they will let the technical team know and will call us/investigate and they never do anything. Do better.