Telus

Telus Outage Report in Mount Pearl, Newfoundland and Labrador

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Mount Pearl, Newfoundland and Labrador

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Mount Pearl and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Mount Pearl, Newfoundland and Labrador 01/09/2026 15:10

January 09: Problems at Telus

Telus is having issues since 12:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Mount Pearl, Newfoundland and Labrador

The most recent Telus outage reports came from the following cities: Mount Pearl.

Loading map, please wait...
City Problem Type Report Time
CanadaMount Pearl Phone
CanadaSt. John's TV
CanadaSt. John's Total Blackout
CanadaSt. John's Phone
CanadaSt. John's Wi-fi
CanadaTorbay Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Mount Pearl, Newfoundland and Labrador

Latest outage, problems and issue reports in Mount Pearl and nearby locations:

  • nicolek1989 Nicole Kearsey (@nicolek1989) reported from St. John's, Newfoundland and Labrador

    Anyone with @TELUS having trouble? Can’t get anything to call out.

  • vince_gibbons Vince Gibbons (@vince_gibbons) reported from St. John's, Newfoundland and Labrador

    @oskeremmie @Bell @TELUS Funny enough the night before last I took a drive up signal hill, parked, picked up my phone and “5G”. Then 2 seconds later it switched back to LTE… thought my phone was on the blink.

  • nlcannabispod Newfoundland Cannabis Podcast (@nlcannabispod) reported from Conception Bay South, Newfoundland and Labrador

    @spearster55 @RogersMobileCa We said **** it and went pre paid with public mobile, no bullshit and uses the Telus network

  • ToddGBaker BruBaker (@ToddGBaker) reported from St. John's, Newfoundland and Labrador

    @OrussellRussell @SamsungMobile After some troubleshooting I found the issue only appeared while on the cellular network. Put phone into plane mode for a few hours and now phone is back to normal. Must contact Telus.

  • RNC_PoliceNL Royal Newfoundland Constabulary (@RNC_PoliceNL) reported from Logy Bay-Middle Cove-Outer Cove, Newfoundland and Labrador

    Please do not use the listed general inquiry number until Telus/Koodo have restored services. Telus and Koodo cell customers can still access the RNC through 911 in case of an emergency. #ThankYou 3/3

  • JodyWarren1 Nine Finger (@JodyWarren1) reported from Paradise, Newfoundland and Labrador

    @rbrtmllr After 19 years with Bell I finally had enough and turned to Telus. 5 years in and relatively happy with the service

  • nicolek1989 Nicole Kearsey (@nicolek1989) reported from St. John's, Newfoundland and Labrador

    @TELUS @TELUSsupport I pay for unlimited data and despite that, I still can’t get anything to work this morning. I’ve had nothing but trouble since I switched back to Telus. Help!

  • NEWFFEDUP Pat Hickey (@NEWFFEDUP) reported from St. John's, Newfoundland and Labrador

    @__Janesss @benjtravers Why give a blank check to bell Rogers and Telus. They make enough off taxpayers to be forced to improve cell service. Government boondoggle to billion dollar companies

  • ComedyFan1981 George Feeny (@ComedyFan1981) reported from St. John's, Newfoundland and Labrador

    @lorilydialove @TELUS I’d gently hint that you work for a media company and it would suck if they received bad publicity

  • RNC_PoliceNL Royal Newfoundland Constabulary (@RNC_PoliceNL) reported from Logy Bay-Middle Cove-Outer Cove, Newfoundland and Labrador

    The RNC are requesting that all persons wishing to contact the police for non-emergency services through Telus and Koodo cell phones please call the following numbers: -Corner Brook: 709-640-6148 -Northeast Avalon Region: 709-685-6024. 2/

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • greaterthandave Greater Than Dave (@greaterthandave) reported

    @CBCAlerts if police state shots fired or”hot pursuit”they can enter your home without a warrant or you being there.I want @TELUS @ADT to stop giving access to my home. How many times you going to allow it? or admit ur system is hacked?cuz my guards see the damage i see after it

  • thewindyshrimp windy_shrimp (@thewindyshrimp) reported

    @TELUS - chat bot gave me a number to call for tech support that's no longer in service? Need help with my internet

  • LindySmithMD Please protect others #StayHomeWhenSick #WearAMask (@LindySmithMD) reported

    Now, the physicians involved had likely trusted that Telus Babylon had done their due diligence. It's important that folks see where the problem here lies.

  • wenkats67 Wendy Hill (@wenkats67) reported

    @cbeauche @AlertReady @TELUS Your link doesn't work.m

  • Rki009 richard kinar (@Rki009) reported

    @TELUS Do you support Vails position on COVID Whistler is the destination choice of unvaccinated skiers this winter because Vail is not requiring COVID passports. No lift should move in Whistler until there is scientific proof it’s safe to ride in gondola cars with unvaccinated

  • albertarabbit albertarabbit 🌎 (@albertarabbit) reported

    @cruise_peter When I moved to central rural AB I was on Rogers. Boss on Telus. We used to travel across to Jasper and down to Vernon to visit family. My phone stopped working at Hinton and didn’t come back till Kamloops. Bosses worked all but around Mt.Robison. Telus coverage better.

  • readingtheclues Reading the Clues (@readingtheclues) reported

    @1KristieJ It was picked up Telus Presents, which is only available in BC and Alberta? What the heck. So strange. I had never even heard of it before.

  • SeriouslyMeg123 Meg (@SeriouslyMeg123) reported

    @TELUSsupport are there TELUS internet issues in NW Calgary?

  • ReknarAD ReknarDark (@ReknarAD) reported

    Really love that @Telus has now screwed us about 12 times now, over the course of a year and a half. Love how many incompetent fiber scheduling techs they employ. ******* baffoons. Is it so hard to just listen to the customer when they tell you exactly what they need scheduled?

  • Shackle86434905 Shackled (@Shackle86434905) reported

    @TELUSsupport @TELUS Why can't i get some useful help? I am not a customer and do not want to receive account messages from you with my e-mail so why tell me to go to your website where I need to enter my Account phone number?