Telus

Telus Outage Report in Mount Pearl, Newfoundland and Labrador

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Mount Pearl, Newfoundland and Labrador

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Mount Pearl and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Mount Pearl, Newfoundland and Labrador 02/02/2026 02:20

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Mount Pearl, Newfoundland and Labrador

Latest outage, problems and issue reports in Mount Pearl and nearby locations:

  • RNC_PoliceNL Royal Newfoundland Constabulary (@RNC_PoliceNL) reported from Logy Bay-Middle Cove-Outer Cove, Newfoundland and Labrador

    The RNC are requesting that all persons wishing to contact the police for non-emergency services through Telus and Koodo cell phones please call the following numbers: -Corner Brook: 709-640-6148 -Northeast Avalon Region: 709-685-6024. 2/

  • NEWFFEDUP Pat Hickey (@NEWFFEDUP) reported from St. John's, Newfoundland and Labrador

    @__Janesss @benjtravers Why give a blank check to bell Rogers and Telus. They make enough off taxpayers to be forced to improve cell service. Government boondoggle to billion dollar companies

  • RNC_PoliceNL Royal Newfoundland Constabulary (@RNC_PoliceNL) reported from Logy Bay-Middle Cove-Outer Cove, Newfoundland and Labrador

    Please do not use the listed general inquiry number until Telus/Koodo have restored services. Telus and Koodo cell customers can still access the RNC through 911 in case of an emergency. #ThankYou 3/3

  • ToddGBaker BruBaker (@ToddGBaker) reported from St. John's, Newfoundland and Labrador

    @OrussellRussell @SamsungMobile After some troubleshooting I found the issue only appeared while on the cellular network. Put phone into plane mode for a few hours and now phone is back to normal. Must contact Telus.

  • vince_gibbons Vince Gibbons (@vince_gibbons) reported from St. John's, Newfoundland and Labrador

    @oskeremmie @Bell @TELUS Funny enough the night before last I took a drive up signal hill, parked, picked up my phone and “5G”. Then 2 seconds later it switched back to LTE… thought my phone was on the blink.

  • JodyWarren1 Nine Finger (@JodyWarren1) reported from Paradise, Newfoundland and Labrador

    @rbrtmllr After 19 years with Bell I finally had enough and turned to Telus. 5 years in and relatively happy with the service

  • nicolek1989 Nicole Kearsey (@nicolek1989) reported from St. John's, Newfoundland and Labrador

    Anyone with @TELUS having trouble? Can’t get anything to call out.

  • nlcannabispod Newfoundland Cannabis Podcast (@nlcannabispod) reported from Conception Bay South, Newfoundland and Labrador

    @spearster55 @RogersMobileCa We said **** it and went pre paid with public mobile, no bullshit and uses the Telus network

  • nicolek1989 Nicole Kearsey (@nicolek1989) reported from St. John's, Newfoundland and Labrador

    @TELUS @TELUSsupport I pay for unlimited data and despite that, I still can’t get anything to work this morning. I’ve had nothing but trouble since I switched back to Telus. Help!

  • ComedyFan1981 George Feeny (@ComedyFan1981) reported from St. John's, Newfoundland and Labrador

    @lorilydialove @TELUS I’d gently hint that you work for a media company and it would suck if they received bad publicity

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • CynthiaMD92 Cynthia (@CynthiaMD92) reported

    @TELUS @CEMonthCanada If you live in the Mt Douglas area in Saanich BC don’t use Telus use Fido. Telus tower has been down since Feb. mobile service drops or is so garbled you can’t be understood. We switched to Fido, actually it is better than when Telus was working. There have been many complaints

  • ms_maclean Kathryn MacLean (she/her) 🇨🇦🇺🇦 (@ms_maclean) reported

    I am disappointed as both a @Telus phone and home security customer that they are intending to charge a credit card fee. Unless @RBC reduces their fees to make it possible for me to keep using my expensive #Visa card, I will be looking for other options for my next contracts.

  • Zdonia Wendy L (@Zdonia) reported

    @SridharTempalle @TELUSsupport Well I'm not so happy I agreed to go with Telus from Koodo. Telus, hours wait, plan changed when it shouldn't have been, can't reach anyone anywhere but there's a whole lot of nice "we're sorry you're having a bad experience, DM us." No answer there either. Koodo I miss you.

  • bellab2181 bellarose (@bellab2181) reported

    @TELUS 2 situations within the last 30 days where I have not gotten any help from “managers”, been told there is nothing that can be done & basically calling me a liar. I’ve been a customer for over 25yrs. Beyond angry at this point.

  • CynthiaMD92 Cynthia (@CynthiaMD92) reported

    @TELUS And to be told by Telus at Hillside Mall you aren’t bound to provide service but I am bound by my contract is bullshit

  • playford_brett Brett Playford (@playford_brett) reported

    @TELUSsupport all I want to know why is there so much double strandedd in telus's sales in need to talk to a manager if they exist because my business are suffering because of it so please help and don't ousy ne away when I have my hand out reaching out

  • AB_EMS_War_Room Alberta EMS War Room (@AB_EMS_War_Room) reported

    @Daveroe404Dave Thanks for posting this! We were told it was a Telus server issue. We are paramedics and aren’t sure of how it all works with 911. A fire dp centre was able to receive some calls but EMS dispatch was not. In our exp w/AHS dp, they NEVER notify the public of this issue.

  • bennymathew1512 Benny Mathew (@bennymathew1512) reported

    @TELUSsupport have been trying to call TELUS support for the last two months now. Received multiple messages someone will call, not one call received till date, can someone please respond !!

  • TELUSsupport TELUS Support (@TELUSsupport) reported

    @BuhlerFerris Hi there! Are you still having issues with the login? If yes, what is the error that you are getting when you try to log into your TELUS account?

  • CynthiaMD92 Cynthia (@CynthiaMD92) reported

    @TELUS I must say since we switch to FIDO we have had better service even before there was problems with the tower in Saanich near Mount Douglas. You’re right hand doesn’t know what your left hand is doing and then he won’t even aware there was a tower problem