Telus

Telus Outage Report in Mount Pearl, Newfoundland and Labrador

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Mount Pearl, Newfoundland and Labrador

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Mount Pearl and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Mount Pearl, Newfoundland and Labrador 03/01/2026 11:05

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Mount Pearl, Newfoundland and Labrador

Latest outage, problems and issue reports in Mount Pearl and nearby locations:

  • ComedyFan1981 George Feeny (@ComedyFan1981) reported from St. John's, Newfoundland and Labrador

    @lorilydialove @TELUS I’d gently hint that you work for a media company and it would suck if they received bad publicity

  • nlcannabispod Newfoundland Cannabis Podcast (@nlcannabispod) reported from Conception Bay South, Newfoundland and Labrador

    @spearster55 @RogersMobileCa We said **** it and went pre paid with public mobile, no bullshit and uses the Telus network

  • ToddGBaker BruBaker (@ToddGBaker) reported from St. John's, Newfoundland and Labrador

    @OrussellRussell @SamsungMobile After some troubleshooting I found the issue only appeared while on the cellular network. Put phone into plane mode for a few hours and now phone is back to normal. Must contact Telus.

  • vince_gibbons Vince Gibbons (@vince_gibbons) reported from St. John's, Newfoundland and Labrador

    @oskeremmie @Bell @TELUS Funny enough the night before last I took a drive up signal hill, parked, picked up my phone and “5G”. Then 2 seconds later it switched back to LTE… thought my phone was on the blink.

  • NEWFFEDUP Pat Hickey (@NEWFFEDUP) reported from St. John's, Newfoundland and Labrador

    @__Janesss @benjtravers Why give a blank check to bell Rogers and Telus. They make enough off taxpayers to be forced to improve cell service. Government boondoggle to billion dollar companies

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • pasadenagirl90 Rome 🔮👩🏻‍💻 (@pasadenagirl90) reported

    @SevereSin01 @TELUSsupport @TELUS +8hrs here in Calgary. Nobody is doing ****

  • BurnCity79 JJ (@BurnCity79) reported

    @filomenag70 @TELUS @TELUSsupport I was with bell for approx 12 years & loved their service. I only left cuz telus offered me a great deal. After 8 years of being a good customer...never missed a payment & they've never had to call me for any reason...they just kicked me in the nuts for being a good customer.

  • Mike___St Protest upcoming enforced DIGITAL ID & Tyranny (@Mike___St) reported

    UNBELIEVABLE: I wanted help from telus for a person. Doing it on the cell phone requires one to have data or wifi to begin the call. I go on the house phone to call the 1-800 # and have to press a series of random numbers and speak to robots just to be put on HOLD for an agent!

  • Mona52788015 Mona (@Mona52788015) reported

    @TELUSsupport biggest regret switching Rogers&Shaw to telus 3mo ago! we’ve had so much headache. 1st delayed getting services, then double extra charges… now our internet keeps disconnecting, in the middle of TV we loose reception, & to top our landline now is not working.

  • perfectrose2011 Wendy 🇨🇦 (@perfectrose2011) reported

    @HoHarbor I did. I think he thought he could sweet talk his way through my questions but when I mentioned I had friends who were police officers and knew his story didn't add up, he fled. Hope the cops caught him on the street. Will never know. Telus was alarmed when I called them.

  • EricFaceplant Eric Faceplant (@EricFaceplant) reported

    @daffodildil @TELUS They're so awful.

  • BurnCity79 JJ (@BurnCity79) reported

    @RichardRcanniff @TELUSsupport Telus does not value their customers. 8 years with them...never had to call me or chase me for payments but they just ripped me off. They acknowledged the issue but told me it wasn't their problem. They basically kicked me in the nuts for being a good customer.

  • Shesshie2 🌻🇨🇦 Leslie-Anne 💉💉💉🇨🇦🌻 (@Shesshie2) reported

    @luvcaffeine Rogers was the worst re: rates, Bell is horrible re: client service, Telus the same. Koodo needs no contract. Month to month, no penalty to stop. Easy self service, eg. you need international for a week? A month? Make the change. And AWESOME client service!!!!

  • daffodildil daffodil (@daffodildil) reported

    Thanks @TELUS, you've successfully convinced me to stop giving you money for internet service!

  • mrjackho Jack (@mrjackho) reported

    @Novusnow The network is acting up again around 6pm 7th April . Download speed is around 15mbps. It was painful to work on it. Now seems recovered. I need stability novus. The recent network seems not quite stable . I am concern. If I have to pay more to Telus , I may have to