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Telus

Telus Outage Report in Mount Pearl, Newfoundland and Labrador

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The latest reports from users having issues in Mount Pearl come from postal codes A1N .

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Mount Pearl, Newfoundland and Labrador

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Mount Pearl, Newfoundland and Labrador and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 49% Internet (49%)
  • 23% Phone (23%)
  • 12% Wi-fi (12%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Live Outage Map Near Mount Pearl, Newfoundland and Labrador

The most recent Telus outage reports came from the following cities: St. John's, and Mount Pearl.

CityProblem TypeReport Time
St. John's Phone 6 days ago
Mount Pearl Internet 8 days ago
Mount Pearl Phone 4 months ago
St. John's TV 7 months ago
St. John's Total Blackout 10 months ago
St. John's Phone 11 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Mount Pearl, Newfoundland and Labrador

Latest outage, problems and issue reports in Mount Pearl and nearby locations:

  • ComedyFan1981
    George Feeny (@ComedyFan1981) reported from St. John's, Newfoundland and Labrador

    @lorilydialove @TELUS I’d gently hint that you work for a media company and it would suck if they received bad publicity

  • nlcannabispod
    Newfoundland Cannabis Podcast (@nlcannabispod) reported from Conception Bay South, Newfoundland and Labrador

    @spearster55 @RogersMobileCa We said **** it and went pre paid with public mobile, no bullshit and uses the Telus network

  • NEWFFEDUP
    Pat Hickey (@NEWFFEDUP) reported from St. John's, Newfoundland and Labrador

    @__Janesss @benjtravers Why give a blank check to bell Rogers and Telus. They make enough off taxpayers to be forced to improve cell service. Government boondoggle to billion dollar companies

  • nicolek1989
    Nicole Kearsey (@nicolek1989) reported from St. John's, Newfoundland and Labrador

    @TELUS @TELUSsupport I pay for unlimited data and despite that, I still can’t get anything to work this morning. I’ve had nothing but trouble since I switched back to Telus. Help!

  • RNC_PoliceNL
    Royal Newfoundland Constabulary (@RNC_PoliceNL) reported from Logy Bay-Middle Cove-Outer Cove, Newfoundland and Labrador

    Please do not use the listed general inquiry number until Telus/Koodo have restored services. Telus and Koodo cell customers can still access the RNC through 911 in case of an emergency. #ThankYou 3/3

  • RNC_PoliceNL
    Royal Newfoundland Constabulary (@RNC_PoliceNL) reported from Logy Bay-Middle Cove-Outer Cove, Newfoundland and Labrador

    The RNC are requesting that all persons wishing to contact the police for non-emergency services through Telus and Koodo cell phones please call the following numbers: -Corner Brook: 709-640-6148 -Northeast Avalon Region: 709-685-6024. 2/

  • vince_gibbons
    Vince Gibbons (@vince_gibbons) reported from St. John's, Newfoundland and Labrador

    @oskeremmie @Bell @TELUS Funny enough the night before last I took a drive up signal hill, parked, picked up my phone and “5G”. Then 2 seconds later it switched back to LTE… thought my phone was on the blink.

  • ToddGBaker
    BruBaker (@ToddGBaker) reported from St. John's, Newfoundland and Labrador

    @OrussellRussell @SamsungMobile After some troubleshooting I found the issue only appeared while on the cellular network. Put phone into plane mode for a few hours and now phone is back to normal. Must contact Telus.

  • VintageJohnny79
    John Ryan (@VintageJohnny79) reported from St. John's, Newfoundland and Labrador

    Thanks @TELUS @TELUSsupport for the help. I followed your instructions for call back. You have called back and I have since been on hold for over 30 minutes. Great system you got going there. 👏

  • JodyWarren1
    Nine Finger (@JodyWarren1) reported from Paradise, Newfoundland and Labrador

    @rbrtmllr After 19 years with Bell I finally had enough and turned to Telus. 5 years in and relatively happy with the service

  • nicolek1989
    Nicole Kearsey (@nicolek1989) reported from St. John's, Newfoundland and Labrador

    Anyone with @TELUS having trouble? Can’t get anything to call out.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • scumsdarling
    sadie (@scumsdarling) reported

    switched internet providers and literally getting internet in 2 days **** TELUS

  • KenEngelhart
    Ken Engelhart (@KenEngelhart) reported from Toronto, Ontario

    @gregobr @CarttCa Or, put differently, he doesn’t know what he is talking about on telecom and no one in his campaign has spent 30 minutes researching the topic. Btw I totally support removing the remaining restrictions and letting foreign companies buy Bell, TELUS and Rogers.

  • lazeejjs
    Jonathan McCormick (@lazeejjs) reported

    @TELUSsupport Hi Telus Support. I am at a loss as to how to resolve my issue with signal dropping. It began with just my desktop. I spoke with the tech as you suggested and he rebooted the router and separated the 2.4 and 5gig signals. No change & now it is with my laptop.

  • brett_c_b
    brett b (@brett_c_b) reported

    @TELUSsupport I sent this out in June, no reply, maybe you know more...Recently switched to @TELUS for TV and internet. Internet has been much more reliable and stable than shaw. The tv experience though is painfully bad in comparison. Any hardware or UI updates coming out soon?

  • Rainforest2912
    Emery A. ✈️🚀🚁 (@Rainforest2912) reported

    @PeterVogel New scams all the time. I have Call Control on the phone (Telus), Robo calls are almost down to zero.

  • RedeemerBlood
    Alexander Scott (@RedeemerBlood) reported

    @TELUSsupport Wtf is going on at @TELUS right now!?!? Can barely get a signal on my phone, my hub is absolutely useless with speeds that would be considered obsolete 15 years ago and took me ten mins just to send this tweet.

  • leo_shiraz
    Shiraz (@leo_shiraz) reported

    TELUS At it again. Check your billings. If you are a smart-phone home security customer of TELUS check your bills throughly. Telus jacked up my bill by $16.50 a month for no reasons. Then to cover up blamed it on their system. Check your bill! Check.. check.

  • don_sutton
    Don Sutton (@don_sutton) reported

    @Telus TelusAssist can't help me with my billing enquiry. Do you have a number to speak with a human? tx

  • newlydisabled1
    Newlydisabled1 (@newlydisabled1) reported

    @RogersHelps The pandemic has impacted customers yes, and poor customer service has made it worse. Why is it companies like @TELUS can provide disabled and low income families with subsidized plans and I wasn’t given any option?

  • xDVNx
    non-Euclidean Body (@xDVNx) reported

    Was “abrupt” (as @brennacgray puts it) with a Door-to-door Telus salesman and now am going to feel awful about it all evening. 😬