Telus Outage Report in Mount Pearl, Newfoundland and Labrador
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Mount Pearl come from postal codes A1N.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Mount Pearl, Newfoundland and Labrador
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Mount Pearl and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 13: Problems at Telus
Telus is having issues since 09:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (27%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (4%)
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E-mail (3%)
Live Outage Map Near Mount Pearl, Newfoundland and Labrador
The most recent Telus outage reports came from the following cities: Mount Pearl.
| City | Problem Type | Report Time |
|---|---|---|
 Mount Pearl |
Phone | |
| St. John's |
TV | |
| St. John's |
Total Blackout | |
| St. John's |
Phone | |
| St. John's |
Wi-fi | |
| Torbay |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Mount Pearl, Newfoundland and Labrador
Latest outage, problems and issue reports in Mount Pearl and nearby locations:
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Vince Gibbons
(@vince_gibbons) reported
from
St. John's, Newfoundland and Labrador
@oskeremmie @Bell @TELUS Funny enough the night before last I took a drive up signal hill, parked, picked up my phone and “5G”. Then 2 seconds later it switched back to LTE… thought my phone was on the blink.
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Nine Finger
(@JodyWarren1) reported
from
Paradise, Newfoundland and Labrador
@rbrtmllr After 19 years with Bell I finally had enough and turned to Telus. 5 years in and relatively happy with the service
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George Feeny
(@ComedyFan1981) reported
from
St. John's, Newfoundland and Labrador
@lorilydialove @TELUS I’d gently hint that you work for a media company and it would suck if they received bad publicity
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BruBaker
(@ToddGBaker) reported
from
St. John's, Newfoundland and Labrador
@OrussellRussell @SamsungMobile After some troubleshooting I found the issue only appeared while on the cellular network. Put phone into plane mode for a few hours and now phone is back to normal. Must contact Telus.
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Pat Hickey
(@NEWFFEDUP) reported
from
St. John's, Newfoundland and Labrador
@__Janesss @benjtravers Why give a blank check to bell Rogers and Telus. They make enough off taxpayers to be forced to improve cell service. Government boondoggle to billion dollar companies
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Newfoundland Cannabis Podcast
(@nlcannabispod) reported
from
Conception Bay South, Newfoundland and Labrador
@spearster55 @RogersMobileCa We said **** it and went pre paid with public mobile, no bullshit and uses the Telus network
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Mike Goldsmith
(@Darth_Goldsmith) reported
@Hugo80036337 @Earstohearyou This is why Telus and Bell shut down their 2G service when moving to 4G, and why Rogers (and TMo-US and AT&T) are shutting down their 3G networks, to reuse that spectrum to deploy 5G-NR instead. This whole discussion on "5Geeze gov't control" is a bunch of BS for idiots.
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ambivalent_one
(@ambivalent_one) reported
from
Ottawa, Ontario
Hi @koodo! I'm wondering what I can do about consistently low cell reception at home. I get poor audio on calls, dropped calls and often calls go right to voicemail. This isn't new, it been gradually getting worse over the last couple of years. It's also affecting the Telus cells
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HoggHead
(@HoggHead2375) reported
@TELUS @TELUSsupport Do the people who answer your phones ever feel they are in a circular **** show?? Ground hogs day **** show!??
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Alex
(@Alex04162176) reported
My parents with Telus x15yrs. On the internet 25mbs for 55$/mo (actually using 15%) just got an increase to 90$. Spent 3hrs yesterday only to get offer to increase to 60$ and they want 24mo contract! And rep brought up an excellent customer service to justify this!
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RealFakeMacT
(@RealFakeMacT) reported
from
Edmonton, Alberta
@koodo It’s not only my phone. All 4 of our phones have terrible reception all over Beaumont and also on our community FB page it appears to be happening with all Koodo, Telus, and Bell customers.
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Ethan
(@EthanYVR) reported
@2closetocall 1. The TV anywhere app I use don't have ads, the non-premium broadcasters apps do 2. I only subscribe to News+Sports+Crave which works just fine added to basic cable. Everything else is stuff I'd never watch. 3. Telus lets you modify online now, or did last time I did it.
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davidhogben
(@davidhogben) reported
More than an hour on hold now #Telus. You treat your clients with absolute disrespect.
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Allison Kouzovnikov
(@AKouzovnikov) reported
@jmkeep Public mobile has low data plans. It’s owned by telus and cell service is the same. Customer service is limited to web only but that hasn’t caused me any problems in the many years I’ve been with Public.
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Bryan Breguet
(@2closetocall) reported
@EthanYVR If you only have 2 packages, then you are just wasting my time. That's not what the original tweet was about Telus you can modify online unless they decide your package is out dated. and you can't cancel online I believe. Stop. Wasting. My. Time. With. Dumbass. Arguments.
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vanpatsow 🇨🇦
(@vanpatsow) reported
@TELUS @TELUSsupport after waiting over 24 hours for a service call. We were torn between 5 and 7 pm today we would have a talk show up. Not even a callback and no show, please explain#