Telus outages and service status in Mount Pearl, Newfoundland and Labrador
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around Mount Pearl, including 0 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- Internet (50%)
- Phone (50%)
The latest reports from users having issues in Mount Pearl come from postal codes A1N .
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Mount Pearl, Newfoundland and Labrador
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Mount Pearl, Newfoundland and Labrador and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 24: Problems at Telus
Telus is having issues since 06:40 AM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Mount Pearl, Newfoundland and Labrador
The most recent Telus outage reports came from the following cities: St. John's, and Mount Pearl.
| City | Problem Type | Report Time |
|---|---|---|
 St. John's
|
Phone | 23 days ago |
|
Mount Pearl
|
Internet | 25 days ago |
Community Discussion
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Telus Issues Reports Near Mount Pearl, Newfoundland and Labrador
Latest outage, problems and issue reports in Mount Pearl and nearby locations:
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Vince Gibbons (@rvg_ii) reported from Mount Pearl, Newfoundland and Labrador@VOCMNEWS letting @TELUS mobile customers in NL know they likely can NOT receive calls from land-lines this morning. Cell to cell service is working and making outbound calls works. 1-866-558-2273 just rings and no answer, so best to call *611 from your Telus phone for tech supt
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BruBaker (@ToddGBaker) reported from St. John's, Newfoundland and Labrador@OrussellRussell @SamsungMobile After some troubleshooting I found the issue only appeared while on the cellular network. Put phone into plane mode for a few hours and now phone is back to normal. Must contact Telus.
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John Ryan (@VintageJohnny79) reported from St. John's, Newfoundland and LabradorThanks @TELUS @TELUSsupport for the help. I followed your instructions for call back. You have called back and I have since been on hold for over 30 minutes. Great system you got going there. 👏
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George Feeny (@ComedyFan1981) reported from St. John's, Newfoundland and Labrador@lorilydialove @TELUS I’d gently hint that you work for a media company and it would suck if they received bad publicity
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Newfoundland Cannabis Podcast (@nlcannabispod) reported from Conception Bay South, Newfoundland and Labrador@spearster55 @RogersMobileCa We said **** it and went pre paid with public mobile, no bullshit and uses the Telus network
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Nine Finger (@JodyWarren1) reported from Paradise, Newfoundland and Labrador@rbrtmllr After 19 years with Bell I finally had enough and turned to Telus. 5 years in and relatively happy with the service
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Vince Gibbons (@vince_gibbons) reported from St. John's, Newfoundland and Labrador@oskeremmie @Bell @TELUS Funny enough the night before last I took a drive up signal hill, parked, picked up my phone and “5G”. Then 2 seconds later it switched back to LTE… thought my phone was on the blink.
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Royal Newfoundland Constabulary (@RNC_PoliceNL) reported from Logy Bay-Middle Cove-Outer Cove, Newfoundland and LabradorThe RNC are requesting that all persons wishing to contact the police for non-emergency services through Telus and Koodo cell phones please call the following numbers: -Corner Brook: 709-640-6148 -Northeast Avalon Region: 709-685-6024. 2/
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Pat Hickey (@NEWFFEDUP) reported from St. John's, Newfoundland and Labrador@__Janesss @benjtravers Why give a blank check to bell Rogers and Telus. They make enough off taxpayers to be forced to improve cell service. Government boondoggle to billion dollar companies
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Royal Newfoundland Constabulary (@RNC_PoliceNL) reported from Logy Bay-Middle Cove-Outer Cove, Newfoundland and LabradorPlease do not use the listed general inquiry number until Telus/Koodo have restored services. Telus and Koodo cell customers can still access the RNC through 911 in case of an emergency. #ThankYou 3/3
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Nicole Kearsey (@nicolek1989) reported from St. John's, Newfoundland and Labrador@TELUS @TELUSsupport I pay for unlimited data and despite that, I still can’t get anything to work this morning. I’ve had nothing but trouble since I switched back to Telus. Help!
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Nicole Kearsey (@nicolek1989) reported from St. John's, Newfoundland and LabradorAnyone with @TELUS having trouble? Can’t get anything to call out.
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Salty Sea Girl (@GottabeKD1267) reported from Mount Pearl, Newfoundland and Labrador@KarlDHarrison @dawnpassmore @brianlilley What? Get back in your lane. Do you think some outfit, let’s say Telus, wants to use your song in an ad campaign for a product you don’t endorse - so they can? Don’t be stupid. Artists own their music. Venues using the music in the background must be registered with Socan.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Ai AM CAVEMAN (@CanadaScamada) reportedStarlink Android Coming Soon to Manitoba – Time to Break the Telecom Cartel Manitobans have had enough. For years, Bell, MTS, Telus, and Rogers have been charging premium prices for spotty coverage, slow speeds, unreliable service, and frustrating customer support that treats customers like an afterthought. Enough is enough. Starlink is about to shake things up in a big way. The announcement is clear: Starlink Android is coming soon to Manitoba. With Starlink’s satellite-powered internet now expanding to mobile Android devices, rural and urban Manitobans alike will finally have access to fast, reliable, high-speed connectivity that doesn’t depend on the old guard’s outdated infrastructure. No more dropped signals in the middle of nowhere. No more paying top dollar for mediocre service. No more being held hostage by a handful of big telecom companies that have been gouging customers for far too long. This is more than just another app or service — it’s a direct challenge to the monopoly-like grip these providers have had on Manitoba. Starlink’s low-Earth orbit satellite network delivers consistent performance, better security, and the kind of reliability that Bell, MTS, Telus, and Rogers have failed to deliver despite years of complaints. If you’re tired of overpriced plans, unreliable coverage, and terrible customer service, Starlink Android can’t arrive fast enough. Manitoba, get ready. The satellite revolution is landing on your Android phones — and the big telecom dinosaurs are about to feel the heat. - Grok & Ai
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Mark Thorpe (@StarThorpe68) reported@Bell seduced me to leave @TELUS last November for great mobile rates as long as I kept my internet service with them. Since then they have increased the cost of my internet so now I am almost paying the same total as before. Time to shop for a better deal!
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Ray Gaur (@raygaurca) reportedWe signed up for a three year contract to replace our month-to-month internet service for business effective November 28, 2025. It was our understanding that Anatoli Jr. Goriansk @TELUS the Account Manager was going to handle the switch, but for some reason he did not cancel our month-to-month service. Now our account has been suspended because of non-payment of the month-to-month service. Can you please assist. @TELUSsupport
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MRD (@MRD87694463) reported@VanIsleInvestor I wonder if Telus shares are also down because all of it's BC assets are on un-ceded territory and potentially no longer Telus' Telus is a serious proponent of reconciliation. Maybe they'll just hand it all over? Since they've been using the land without permission. *pokes bear
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Emmanuel Richie (@emmanuel_r90) reported@Fra_nkXBT Got someone in the US, UK or Canada that could help you apply for remote jobs like Telus or outlier..? Link up and let's make weekly income together
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Ray Gaur (@raygaurca) reportedTelus now is my largest holding. It is down around 5% for me. However, one year of dividend should comfortably make up for the loss. $T $T.TO
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Tracy🌴♌🌊🎱🏹 (@ProvoGal01) reportedExcuse me @TELUS @TELUSsupport Why do you outsource your call center jobs to India? You're a Canadian company! Why are you not hiring Canadians to do this job? Why am I getting calls from a call center in India about my account? There are more than enough Canadians looking for work I will not accept calls from some call center in India about my service!
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dragonprincess (@Chifran8) reportedTelus would invite you to apply but how they grade their assess really bad, even if it’s one you fail they won’t still pass you
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Alan (@Alan13105453) reported@TELUSsupport Note this part: "same-size Telus SIM card". Received another CPO iPhone (Same model) that accepted my Telus SIM card after a time-wasting replacement process. Issue should NEVER have happened. Point stands: Telus CPO program is not at all guaranteed.
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Emmanuel Richie (@emmanuel_r90) reported@NotsoEezzy @amara_is_weird @Blissyboo1 Got someone in the US, UK or Canada that could help you apply for remote jobs like Telus or outlier..? Link up and let's make weekly income together