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Telus outages and service status in Mount Pearl, Newfoundland and Labrador

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • Telus generated 0 outage signals in the last 24 hours around Mount Pearl, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Phone.
  • 50% Internet (50%)
  • 50% Phone (50%)

The latest reports from users having issues in Mount Pearl come from postal codes A1N .

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Mount Pearl, Newfoundland and Labrador

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Mount Pearl, Newfoundland and Labrador and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 24: Problems at Telus

Telus is having issues since 12:40 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Mount Pearl, Newfoundland and Labrador

The most recent Telus outage reports came from the following cities: St. John's, and Mount Pearl.

CityProblem TypeReport Time
St. John's Phone 23 days ago
Mount Pearl Internet 25 days ago

Community Discussion

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Telus Issues Reports Near Mount Pearl, Newfoundland and Labrador

Latest outage, problems and issue reports in Mount Pearl and nearby locations:

  • RNC_PoliceNL
    Royal Newfoundland Constabulary (@RNC_PoliceNL) reported from Logy Bay-Middle Cove-Outer Cove, Newfoundland and Labrador

    Please do not use the listed general inquiry number until Telus/Koodo have restored services. Telus and Koodo cell customers can still access the RNC through 911 in case of an emergency. #ThankYou 3/3

  • VintageJohnny79
    John Ryan (@VintageJohnny79) reported from St. John's, Newfoundland and Labrador

    Thanks @TELUS @TELUSsupport for the help. I followed your instructions for call back. You have called back and I have since been on hold for over 30 minutes. Great system you got going there. 👏

  • nicolek1989
    Nicole Kearsey (@nicolek1989) reported from St. John's, Newfoundland and Labrador

    @TELUS @TELUSsupport I pay for unlimited data and despite that, I still can’t get anything to work this morning. I’ve had nothing but trouble since I switched back to Telus. Help!

  • JodyWarren1
    Nine Finger (@JodyWarren1) reported from Paradise, Newfoundland and Labrador

    @rbrtmllr After 19 years with Bell I finally had enough and turned to Telus. 5 years in and relatively happy with the service

  • vince_gibbons
    Vince Gibbons (@vince_gibbons) reported from St. John's, Newfoundland and Labrador

    @oskeremmie @Bell @TELUS Funny enough the night before last I took a drive up signal hill, parked, picked up my phone and “5G”. Then 2 seconds later it switched back to LTE… thought my phone was on the blink.

  • ComedyFan1981
    George Feeny (@ComedyFan1981) reported from St. John's, Newfoundland and Labrador

    @lorilydialove @TELUS I’d gently hint that you work for a media company and it would suck if they received bad publicity

  • nicolek1989
    Nicole Kearsey (@nicolek1989) reported from St. John's, Newfoundland and Labrador

    Anyone with @TELUS having trouble? Can’t get anything to call out.

  • GottabeKD1267
    Salty Sea Girl (@GottabeKD1267) reported from Mount Pearl, Newfoundland and Labrador

    @KarlDHarrison @dawnpassmore @brianlilley What? Get back in your lane. Do you think some outfit, let’s say Telus, wants to use your song in an ad campaign for a product you don’t endorse - so they can? Don’t be stupid. Artists own their music. Venues using the music in the background must be registered with Socan.

  • RNC_PoliceNL
    Royal Newfoundland Constabulary (@RNC_PoliceNL) reported from Logy Bay-Middle Cove-Outer Cove, Newfoundland and Labrador

    The RNC are requesting that all persons wishing to contact the police for non-emergency services through Telus and Koodo cell phones please call the following numbers: -Corner Brook: 709-640-6148 -Northeast Avalon Region: 709-685-6024. 2/

  • NEWFFEDUP
    Pat Hickey (@NEWFFEDUP) reported from St. John's, Newfoundland and Labrador

    @__Janesss @benjtravers Why give a blank check to bell Rogers and Telus. They make enough off taxpayers to be forced to improve cell service. Government boondoggle to billion dollar companies

  • nlcannabispod
    Newfoundland Cannabis Podcast (@nlcannabispod) reported from Conception Bay South, Newfoundland and Labrador

    @spearster55 @RogersMobileCa We said **** it and went pre paid with public mobile, no bullshit and uses the Telus network

  • rvg_ii
    Vince Gibbons (@rvg_ii) reported from Mount Pearl, Newfoundland and Labrador

    @VOCMNEWS letting @TELUS mobile customers in NL know they likely can NOT receive calls from land-lines this morning. Cell to cell service is working and making outbound calls works. 1-866-558-2273 just rings and no answer, so best to call *611 from your Telus phone for tech supt

  • ToddGBaker
    BruBaker (@ToddGBaker) reported from St. John's, Newfoundland and Labrador

    @OrussellRussell @SamsungMobile After some troubleshooting I found the issue only appeared while on the cellular network. Put phone into plane mode for a few hours and now phone is back to normal. Must contact Telus.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • TrctrDrvngChamp
    Tractor Driver (@TrctrDrvngChamp) reported

    @universitelaval Quebec City will never have an @nfl team, especially at Telus! #nfl

  • NothinToSeeHere
    Ungovernable. Speaker of truths. (@NothinToSeeHere) reported

    This boondoggle of govt waste is not about Telus, it’s about horribly run govt programs that don’t solve problems or produce positive outcomes.

  • JasonI_X
    jay X (@JasonI_X) reported

    🇨🇦Canada🇨🇦. • Industry dominance — Groceries: Top 4-5 chains control ~72-80% market share, fueling high food prices (up 30% in 5 years, highest G7 food inflation). Telecom: Big Three (Bell/Rogers/Telus) hold 80-90% wireless market, high bills. Car insurance: Elevated rates in many provinces. • Real estate — Foreign buyer ban extended to Jan 2027, but past offshore/domestic investor activity inflated prices; housing remains unaffordable. • Private colleges — “Diploma mills” exploit international students with misleading promises, poor quality; crackdowns ongoing amid permit caps. • Tax overload — Paycheque deductions, GST/HST on buys, property taxes, embedded in utilities/fuel/bills, plus annual filings — heavy multi-level burden. Other pressures: Soaring cost of living (groceries/utilities/housing), long healthcare waits, big bank fees, productivity stagnation, wage insecurity despite data debates.

  • emmanuel_r90
    Emmanuel Richie (@emmanuel_r90) reported

    @ApenuwaM @Fra_nkXBT Got someone in the US, UK or Canada that could help you apply for remote jobs like Telus or outlier..? Link up and let's make weekly income together

  • yybq58dkmb
    Riley. (@yybq58dkmb) reported

    @PlantLady_y @FrankGrimes_Jr Thoughts on Telus? Or **** also.

  • CountryMusicEmo
    EMO LEBLANC™©®🎙️ RECORDING ARTIST 🇺🇸 (@CountryMusicEmo) reported

    I have to say that @TELUSsupport @TELUS is the biggest pain in the *** ! Customer Service Sucks and their service is the shits ! But they don't care because the stupid idiots who use Telus will buy **** on a stick !

  • JayeWalter
    Jaye R. Walter MBA, CFP, CIM, TEP, FMA, FCSI (@JayeWalter) reported

    @VanIsleInvestor Bell has endured similar issues, and cut the sacred dividend. Odds are Telus will. Management has stated deleveraging is a priority. Value trap, or invest in the turnaround ?

  • chappy310
    Shane Chapman (@chappy310) reported

    @EltonJohnsGimp @ryanwhitney6 I can’t use my Telus tv from Canada in the US. I’m sure there’s a way, but I’m 43 years old and ******* stupid with technology

  • Johal6O4
    Johal (@Johal6O4) reported

    @6Nonny @zCallouts telus would never do this

  • zephryus47
    Carol (@zephryus47) reported

    @peteremcc @AllenGramlich another 200 million on our mythical space dream. So let’s see, 90 billion for Alto, 300 million to telus for a prescription service that doesn’t work, billions on covid that no one can account for. we already owe 2.5 billion & govts keep on spending. What an insane world!