Telus Outage Report in Mount Pearl, Newfoundland and Labrador

Problems in the last 24 hours in Mount Pearl, Newfoundland and Labrador

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Mount Pearl, Newfoundland and Labrador and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (49%)
• Phone (23%)
• Wi-fi (12%)
• TV (7%)
• E-mail (5%)
• Total Blackout (4%)

Live Outage Map Near Mount Pearl, Newfoundland and Labrador

The most recent Telus outage reports came from the following cities: St. John's, and Mount Pearl.

City	Problem Type	Report Time
St. John's	Phone	6 days ago
Mount Pearl	Internet	8 days ago
Mount Pearl	Phone	4 months ago
St. John's	TV	7 months ago
St. John's	Total Blackout	10 months ago
St. John's	Phone	11 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Mount Pearl, Newfoundland and Labrador

Latest outage, problems and issue reports in Mount Pearl and nearby locations:

• 
  Royal Newfoundland Constabulary (@RNC_PoliceNL) reported 24 seconds ago from Logy Bay-Middle Cove-Outer Cove, Newfoundland and Labrador

  The RNC are requesting that all persons wishing to contact the police for non-emergency services through Telus and Koodo cell phones please call the following numbers: -Corner Brook: 709-640-6148 -Northeast Avalon Region: 709-685-6024. 2/

• 
  Nicole Kearsey (@nicolek1989) reported 6 minutes ago from St. John's, Newfoundland and Labrador

  @TELUS @TELUSsupport I pay for unlimited data and despite that, I still can’t get anything to work this morning. I’ve had nothing but trouble since I switched back to Telus. Help!

• 
  Newfoundland Cannabis Podcast (@nlcannabispod) reported 9 minutes ago from Conception Bay South, Newfoundland and Labrador

  @spearster55 @RogersMobileCa We said **** it and went pre paid with public mobile, no bullshit and uses the Telus network

• 
  Vince Gibbons (@vince_gibbons) reported 14 minutes ago from St. John's, Newfoundland and Labrador

  @oskeremmie @Bell @TELUS Funny enough the night before last I took a drive up signal hill, parked, picked up my phone and “5G”. Then 2 seconds later it switched back to LTE… thought my phone was on the blink.

• 
  Nine Finger (@JodyWarren1) reported 17 minutes ago from Paradise, Newfoundland and Labrador

  @rbrtmllr After 19 years with Bell I finally had enough and turned to Telus. 5 years in and relatively happy with the service

• 
  Salty Sea Girl (@GottabeKD1267) reported 24 minutes ago from Mount Pearl, Newfoundland and Labrador

  @KarlDHarrison @dawnpassmore @brianlilley What? Get back in your lane. Do you think some outfit, let’s say Telus, wants to use your song in an ad campaign for a product you don’t endorse - so they can? Don’t be stupid. Artists own their music. Venues using the music in the background must be registered with Socan.

• 
  Nicole Kearsey (@nicolek1989) reported 29 minutes ago from St. John's, Newfoundland and Labrador

  Anyone with @TELUS having trouble? Can’t get anything to call out.

• 
  John Ryan (@VintageJohnny79) reported 37 minutes ago from St. John's, Newfoundland and Labrador

  Thanks @TELUS @TELUSsupport for the help. I followed your instructions for call back. You have called back and I have since been on hold for over 30 minutes. Great system you got going there. 👏

• 
  Royal Newfoundland Constabulary (@RNC_PoliceNL) reported 42 minutes ago from Logy Bay-Middle Cove-Outer Cove, Newfoundland and Labrador

  Please do not use the listed general inquiry number until Telus/Koodo have restored services. Telus and Koodo cell customers can still access the RNC through 911 in case of an emergency. #ThankYou 3/3

• 
  George Feeny (@ComedyFan1981) reported 42 minutes ago from St. John's, Newfoundland and Labrador

  @lorilydialove @TELUS I’d gently hint that you work for a media company and it would suck if they received bad publicity

• 
  Pat Hickey (@NEWFFEDUP) reported 43 minutes ago from St. John's, Newfoundland and Labrador

  @__Janesss @benjtravers Why give a blank check to bell Rogers and Telus. They make enough off taxpayers to be forced to improve cell service. Government boondoggle to billion dollar companies

• 
  BruBaker (@ToddGBaker) reported 50 minutes ago from St. John's, Newfoundland and Labrador

  @OrussellRussell @SamsungMobile After some troubleshooting I found the issue only appeared while on the cellular network. Put phone into plane mode for a few hours and now phone is back to normal. Must contact Telus.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Everyone has something to learn from somebody. (@DeceitinDrugs) reported 2 minutes ago

  @daverich72 Not sure if to laugh or cry at Telus technical support line via Phillipines. 2 1/2 hrs on phone for what started as landline phone problem, to being told technician call in am. to me having to call again am.. a 30 min wait & qqq20+ min on phone just to get an Appt.

• 
  Tyler Young (@tcyoungwoodwork) reported 3 minutes ago

  @edmontonjournal @TELUS Agreed. I had to talk to @TELUS with everyone at home and online. Sadly they didn’t have sufficient bandwidth for me to upgrade my service. But then they remembered my request and now I do have better service with more data. I’m happy.

• 
  kyla (@TAKUMlCULT) reported 5 minutes ago

  this poor customer service rep at telus getting a beating from angry customers and it’s not even his fault 😭😭😭

• 
  Robert Alabaster (@RobertAlabaster) reported 6 minutes ago

  @arichardson_phi I'm on Shaw. They are also terrible. But I dislike Telus even more because they keep digging holes in my front yard.

• 
  Kis Brink 🇨🇦 (@KisBrink) reported 7 minutes ago

  @iDaveMac2020 @TELUS With horrible service to boot.

• 
  David (@Wildarms_2) reported 8 minutes ago

  @Weatherman2709 talking to telus my new bundle :) That's right, if you're interested in signing up for 2 years service agreement I can offer $5 discount on both of your services and free unlimited internet usage for 24 months, that's $30 total savings.

• 
  Everyone has something to learn from somebody. (@DeceitinDrugs) reported 10 minutes ago

  Unbelievable! Have been on the telephone with #Telus for 1/2+ hours for home phone not working and now entire fiber optic system shut down.

• 
  sarah (@thepurplewanda) reported 13 minutes ago

  @TELUS @TELUSsupport Your employee attempted to cut through traffic by driving up on the shoulder of the road, barely missing the vehicles waiting in line. When my husband rolled down his window to call out his dangerous behaviour, your employee exited his van and proceeded to..

• 
  Robena Maclaren (@RobenaMaclaren) reported 14 minutes ago

  @TELUSsupport A new customer here. We have been waiting over 6 hours for the technician to install our new Telus services. It is supposed to be a 7 hour installation. I would be appreciate if someone could telephone or DM to give an up to date time estimate. Thank you.

• 
  Dani (@danisu87) reported 23 minutes ago

  The internet saga continues Telus sent a tech to hook up internet 75 like 6 months ago....the repair guy came I've never had 75 like I've been paying. Guess who is in a ****** mood waiting on hold yet again