Telus outages and service status in Mount Pearl, Newfoundland and Labrador
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around Mount Pearl, including 0 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- Internet (50%)
- Phone (50%)
The latest reports from users having issues in Mount Pearl come from postal codes A1N .
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Mount Pearl, Newfoundland and Labrador
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Mount Pearl, Newfoundland and Labrador and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 25: Problems at Telus
Telus is having issues since 10:20 PM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Mount Pearl, Newfoundland and Labrador
The most recent Telus outage reports came from the following cities: St. John's, and Mount Pearl.
| City | Problem Type | Report Time |
|---|---|---|
 St. John's
|
Phone | 23 days ago |
|
Mount Pearl
|
Internet | 25 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports Near Mount Pearl, Newfoundland and Labrador
Latest outage, problems and issue reports in Mount Pearl and nearby locations:
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Newfoundland Cannabis Podcast (@nlcannabispod) reported from Conception Bay South, Newfoundland and Labrador@spearster55 @RogersMobileCa We said **** it and went pre paid with public mobile, no bullshit and uses the Telus network
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Nine Finger (@JodyWarren1) reported from Paradise, Newfoundland and Labrador@rbrtmllr After 19 years with Bell I finally had enough and turned to Telus. 5 years in and relatively happy with the service
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Royal Newfoundland Constabulary (@RNC_PoliceNL) reported from Logy Bay-Middle Cove-Outer Cove, Newfoundland and LabradorPlease do not use the listed general inquiry number until Telus/Koodo have restored services. Telus and Koodo cell customers can still access the RNC through 911 in case of an emergency. #ThankYou 3/3
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Salty Sea Girl (@GottabeKD1267) reported from Mount Pearl, Newfoundland and Labrador@KarlDHarrison @dawnpassmore @brianlilley What? Get back in your lane. Do you think some outfit, let’s say Telus, wants to use your song in an ad campaign for a product you don’t endorse - so they can? Don’t be stupid. Artists own their music. Venues using the music in the background must be registered with Socan.
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BruBaker (@ToddGBaker) reported from St. John's, Newfoundland and Labrador@OrussellRussell @SamsungMobile After some troubleshooting I found the issue only appeared while on the cellular network. Put phone into plane mode for a few hours and now phone is back to normal. Must contact Telus.
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George Feeny (@ComedyFan1981) reported from St. John's, Newfoundland and Labrador@lorilydialove @TELUS I’d gently hint that you work for a media company and it would suck if they received bad publicity
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Nicole Kearsey (@nicolek1989) reported from St. John's, Newfoundland and Labrador@TELUS @TELUSsupport I pay for unlimited data and despite that, I still can’t get anything to work this morning. I’ve had nothing but trouble since I switched back to Telus. Help!
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Royal Newfoundland Constabulary (@RNC_PoliceNL) reported from Logy Bay-Middle Cove-Outer Cove, Newfoundland and LabradorThe RNC are requesting that all persons wishing to contact the police for non-emergency services through Telus and Koodo cell phones please call the following numbers: -Corner Brook: 709-640-6148 -Northeast Avalon Region: 709-685-6024. 2/
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Vince Gibbons (@rvg_ii) reported from Mount Pearl, Newfoundland and Labrador@VOCMNEWS letting @TELUS mobile customers in NL know they likely can NOT receive calls from land-lines this morning. Cell to cell service is working and making outbound calls works. 1-866-558-2273 just rings and no answer, so best to call *611 from your Telus phone for tech supt
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Vince Gibbons (@vince_gibbons) reported from St. John's, Newfoundland and Labrador@oskeremmie @Bell @TELUS Funny enough the night before last I took a drive up signal hill, parked, picked up my phone and “5G”. Then 2 seconds later it switched back to LTE… thought my phone was on the blink.
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Pat Hickey (@NEWFFEDUP) reported from St. John's, Newfoundland and Labrador@__Janesss @benjtravers Why give a blank check to bell Rogers and Telus. They make enough off taxpayers to be forced to improve cell service. Government boondoggle to billion dollar companies
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John Ryan (@VintageJohnny79) reported from St. John's, Newfoundland and LabradorThanks @TELUS @TELUSsupport for the help. I followed your instructions for call back. You have called back and I have since been on hold for over 30 minutes. Great system you got going there. 👏
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Nicole Kearsey (@nicolek1989) reported from St. John's, Newfoundland and LabradorAnyone with @TELUS having trouble? Can’t get anything to call out.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Micheal Steinhauer (@Mstei0) reportedA slob talking about my telus bill paid for by my tax refund. Myself? Anyways. You're lucky these slobs help you.
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Devin James (@Jamesdevo72) reported@SpacBobby @TELUS Have you tried the Starlink satellite service in any of your endeavours through the rookies?
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Smash (@Smash2008) reported@ProvoGal01 @TELUS @TELUSsupport Haha. Why does any call service do this...
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jay X (@JasonI_X) reported@TroyWestwood Ah no.. YOU DONT SPEAK FOR CANADIANS!!! Canada ******* sux!!!! 🇨🇦🇨🇦🇨🇦🇨🇦🇨🇦🇨🇦🇨🇦🇨🇦🇨🇦🇨🇦🇨🇦 • Industry dominance — Groceries: Top 4-5 chains control ~72-80% market share, fueling high food prices (up 30% in 5 years, highest G7 food inflation). Telecom: Big Three (Bell/Rogers/Telus) hold 80-90% wireless market, high bills. Car insurance: Elevated rates in many provinces. • Real estate — Foreign buyer ban extended to Jan 2027, but past offshore/domestic investor activity inflated prices; housing remains unaffordable. • Private colleges — “Diploma mills” exploit international students with misleading promises, poor quality; crackdowns ongoing amid permit caps. • Tax overload — Paycheque deductions, GST/HST on buys, property taxes, embedded in utilities/fuel/bills, plus annual filings — heavy multi-level burden. Other pressures: Soaring cost of living (groceries/utilities/housing), long healthcare waits, big bank fees, productivity stagnation, wage insecurity despite data debates.
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Ritesh (@treadon) reported@ProvoGal01 @TELUS @TELUSsupport Would you pay an extra $10 a month on your bill for "Domestic Customer Support"? Genuinely curious, maybe this is something Telus can consider.
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TWG (@TWG2003) reported@ProvoGal01 @TELUS @TELUSsupport As soon as I hear their voice I hang up - I can’t be the only one / they must be losing business
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Gavin Bamber (@GavinBamber) reported@steeletalk Their phone service is out. Must be Telus.
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Jonathan Lee Scholes (@Jonleescholes) reported@TELUS what the heck happened to installing the PureFibre to the rest of the Somerset neighbourhood? You started 4 years ago then just gave up, the half I live in did not get the PureFibre and have the worst service because it’s the ‘old’ system! Now Bonavista is in the plans?!
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Jayem 🇨🇦 (@LXXIIpercent) reported@ProvoGal01 @TELUS @TELUSsupport I never answer calls from Telus. I know it'll be some foreigner so I won't understand a word they say. If I call them & get a foreigner I ask for a supervisor. Supervisors speak proper English. I think when you ask for a supervisor it gets transferred back to someone in Canada.
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GravitronX (@gravitronx2727) reported@Daikazo2 @aaa1e2r3 @Grxit Yeh no one with any stake left in the country or barely anyone still has a home phone who tf wants to pay telus that ****