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Telus Outage Report in Paradise, Newfoundland and Labrador

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Paradise, Newfoundland and Labrador

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Paradise, Newfoundland and Labrador and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 49% Internet (49%)
  • 23% Phone (23%)
  • 12% Wi-fi (12%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Live Outage Map Near Paradise, Newfoundland and Labrador

The most recent Telus outage reports came from the following cities: St. John's, and Mount Pearl.

CityProblem TypeReport Time
St. John's Phone 4 days ago
Mount Pearl Internet 6 days ago
Mount Pearl Phone 4 months ago
St. John's TV 7 months ago
St. John's Total Blackout 10 months ago
St. John's Phone 11 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Paradise, Newfoundland and Labrador

Latest outage, problems and issue reports in Paradise and nearby locations:

  • RNC_PoliceNL
    Royal Newfoundland Constabulary (@RNC_PoliceNL) reported from Logy Bay-Middle Cove-Outer Cove, Newfoundland and Labrador

    The RNC are requesting that all persons wishing to contact the police for non-emergency services through Telus and Koodo cell phones please call the following numbers: -Corner Brook: 709-640-6148 -Northeast Avalon Region: 709-685-6024. 2/

  • VintageJohnny79
    John Ryan (@VintageJohnny79) reported from St. John's, Newfoundland and Labrador

    Thanks @TELUS @TELUSsupport for the help. I followed your instructions for call back. You have called back and I have since been on hold for over 30 minutes. Great system you got going there. 👏

  • GottabeKD1267
    Salty Sea Girl (@GottabeKD1267) reported from Mount Pearl, Newfoundland and Labrador

    @KarlDHarrison @dawnpassmore @brianlilley What? Get back in your lane. Do you think some outfit, let’s say Telus, wants to use your song in an ad campaign for a product you don’t endorse - so they can? Don’t be stupid. Artists own their music. Venues using the music in the background must be registered with Socan.

  • nlcannabispod
    Newfoundland Cannabis Podcast (@nlcannabispod) reported from Conception Bay South, Newfoundland and Labrador

    @spearster55 @RogersMobileCa We said **** it and went pre paid with public mobile, no bullshit and uses the Telus network

  • RNC_PoliceNL
    Royal Newfoundland Constabulary (@RNC_PoliceNL) reported from Logy Bay-Middle Cove-Outer Cove, Newfoundland and Labrador

    Please do not use the listed general inquiry number until Telus/Koodo have restored services. Telus and Koodo cell customers can still access the RNC through 911 in case of an emergency. #ThankYou 3/3

  • ComedyFan1981
    George Feeny (@ComedyFan1981) reported from St. John's, Newfoundland and Labrador

    @lorilydialove @TELUS I’d gently hint that you work for a media company and it would suck if they received bad publicity

  • vince_gibbons
    Vince Gibbons (@vince_gibbons) reported from St. John's, Newfoundland and Labrador

    @oskeremmie @Bell @TELUS Funny enough the night before last I took a drive up signal hill, parked, picked up my phone and “5G”. Then 2 seconds later it switched back to LTE… thought my phone was on the blink.

  • JodyWarren1
    Nine Finger (@JodyWarren1) reported from Paradise, Newfoundland and Labrador

    @rbrtmllr After 19 years with Bell I finally had enough and turned to Telus. 5 years in and relatively happy with the service

  • nicolek1989
    Nicole Kearsey (@nicolek1989) reported from St. John's, Newfoundland and Labrador

    @TELUS @TELUSsupport I pay for unlimited data and despite that, I still can’t get anything to work this morning. I’ve had nothing but trouble since I switched back to Telus. Help!

  • rvg_ii
    Vince Gibbons (@rvg_ii) reported from Mount Pearl, Newfoundland and Labrador

    @VOCMNEWS letting @TELUS mobile customers in NL know they likely can NOT receive calls from land-lines this morning. Cell to cell service is working and making outbound calls works. 1-866-558-2273 just rings and no answer, so best to call *611 from your Telus phone for tech supt

  • ToddGBaker
    BruBaker (@ToddGBaker) reported from St. John's, Newfoundland and Labrador

    @OrussellRussell @SamsungMobile After some troubleshooting I found the issue only appeared while on the cellular network. Put phone into plane mode for a few hours and now phone is back to normal. Must contact Telus.

  • NEWFFEDUP
    Pat Hickey (@NEWFFEDUP) reported from St. John's, Newfoundland and Labrador

    @__Janesss @benjtravers Why give a blank check to bell Rogers and Telus. They make enough off taxpayers to be forced to improve cell service. Government boondoggle to billion dollar companies

  • nicolek1989
    Nicole Kearsey (@nicolek1989) reported from St. John's, Newfoundland and Labrador

    Anyone with @TELUS having trouble? Can’t get anything to call out.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • LorneSundby
    Lorne (@LorneSundby) reported

    @watershedbrew In general my service experiences with Telus have been good. They have not let me down.

  • jsbmbaggedmilk
    Baggedmilk aka Lil Turbo (@jsbmbaggedmilk) reported

    I got through. Turns out @Telus mistakenly canceled all my home services last night and now I have to wait until “the right department” opens to fix the problem.

  • uh_who_are_you
    Candid Observer (@uh_who_are_you) reported

    @playoncrutches I can’t imagine a brand I can’t live without, but yeah why not? If it’s Lyft, I go Uber. If it’s Shaw, I go Telus. Or I simply don’t consume whatever product/service they offer. It ain’t hard to understand. But hey, you be you and do whatever you want.

  • GregNorum
    Greg Norum (@GregNorum) reported

    Good old @TELUS charging data overages when everyone’s on mandatory lockdown...great company with such a strong community spirit. 👎. Policy is about as good as their customer service...

  • DamonJayKnight
    DeeJayKay (@DamonJayKnight) reported

    @TELUSsupport I am a new client to Telus and have 3 EPP ordered phones that have been delivered but SIMs are not active. Please can someone assist, I have called and emailed and no one is responding. Help!

  • maximoXjd
    JD Wolf (@maximoXjd) reported

    @markjpwns @TELUS Part of my problem with Switch...having to delete and redownload things when you run out of space is not a good solution.

  • cakeis_not_alie
    Trevor Pott, but on vacation (@cakeis_not_alie) reported

    Second issue: The DSL Telus provides sucks, and everything about trying to get internet out here and dealing with Telus has been a horrible example of the absolute disdain Telus holds for its customers.

  • sggall12
    gamer4life acehardy on xbox ps4 (@sggall12) reported

    @markjpwns @TELUS Wtf I have Telus 1gig but don’t have those speeds on xbox one and yes it’s connected through Ethernet

  • cdoran83
    Connor Doran (@cdoran83) reported

    I'm trying to find a reason to turn down Telus' offer to switch to their service and ya'll are making that really hard right now. $31.50 is the difference between the 300Mbps I never got and the 150Mbps promotion I just signed on to.

  • capo_chapter
    Capo (@capo_chapter) reported

    YOU PIECE OF **** COMPANY @TELUS