Telus Outage Report in Paradise, Newfoundland and Labrador
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Paradise, Newfoundland and Labrador
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Paradise and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 29: Problems at Telus
Telus is having issues since 01:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (57%)
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Phone (18%)
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Wi-fi (11%)
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TV (7%)
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Total Blackout (4%)
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E-mail (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Paradise, Newfoundland and Labrador
Latest outage, problems and issue reports in Paradise and nearby locations:
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George Feeny
(@ComedyFan1981) reported
from
St. John's, Newfoundland and Labrador
@lorilydialove @TELUS I’d gently hint that you work for a media company and it would suck if they received bad publicity
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Nine Finger
(@JodyWarren1) reported
from
Paradise, Newfoundland and Labrador
@rbrtmllr After 19 years with Bell I finally had enough and turned to Telus. 5 years in and relatively happy with the service
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Pat Hickey
(@NEWFFEDUP) reported
from
St. John's, Newfoundland and Labrador
@__Janesss @benjtravers Why give a blank check to bell Rogers and Telus. They make enough off taxpayers to be forced to improve cell service. Government boondoggle to billion dollar companies
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Newfoundland Cannabis Podcast
(@nlcannabispod) reported
from
Conception Bay South, Newfoundland and Labrador
@spearster55 @RogersMobileCa We said **** it and went pre paid with public mobile, no bullshit and uses the Telus network
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BruBaker
(@ToddGBaker) reported
from
St. John's, Newfoundland and Labrador
@OrussellRussell @SamsungMobile After some troubleshooting I found the issue only appeared while on the cellular network. Put phone into plane mode for a few hours and now phone is back to normal. Must contact Telus.
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Vince Gibbons
(@vince_gibbons) reported
from
St. John's, Newfoundland and Labrador
@oskeremmie @Bell @TELUS Funny enough the night before last I took a drive up signal hill, parked, picked up my phone and “5G”. Then 2 seconds later it switched back to LTE… thought my phone was on the blink.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Carmen
(@HockeyCarmen) reported
Why does Canada West TV on Telus never work for me? I just want to watch @MRUCougars WVB!!!
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Jaclyn Kamenar
(@JKamenar) reported
@drandrewb There are many community organizations (everywhere) that have free mobile phones with plans available for homeless & victims of crime. @TELUS I know works with many of these agencies. We need better communication with hospitals and these service agencies. (I have worked in both)
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Dr. Fraud 🏳️🌈
(@Drfraud19) reported
@TELUS Hi. I just waited over an hour to speak to someone. This is after a callback. Please don't treat your customers this way. Have to go to work, else I'd probably still be on the line. Not cool
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TELUS
(@TELUS) reported
@valid_heart_art Hi Val, this feature is free! To turn on call control:Login to My TELUS Plans & Devices>Select the user/phone number that you wish to modify>Select the Call Control tab>Select Start Using Call Control>Select the Call Control toggle on/ turn on call control. Hope that helps!
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Zoidberg’s Shell
(@BigJoeBurke) reported
So @Telus and @TELUSsupport has been giving me the Kafkaesque runaround since FRIDAY noon and still, nearly 72 hours later I have NO a answers as to when my service will be restored. Absolutely the single worst support experience I have ever had.
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TELUS Support
(@TELUSsupport) reported
@Mr_Wind_Up_Bird Hi Matt! We're sorry to hear that you are experiencing issues with your TELUS TV +. Are you getting an error message when trying to use it?
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Brent McConnell
(@brentmYYC) reported
@karamcnair @Nantanreikan We have a $60/mo home package with a free bandwidth upgrade to what used to cost $100/mo. All in, we're under $125/mo on avg. They seem to work at retaining customers. Telus Mobility cold calls but when they hear we're with Shaw, they say thanks very much and hang up.
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Tom Sampson
(@iceTyyc) reported
Looking for a strong phone plan that allows me to travel (sometimes internationally) for work and play. Currently @$50 with Telus - good service. Rogers just mailed me with 20GB of data for @$40. With 4 phones over 24 mo =$960 savings. Anything better out there? #yyc
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Joseph Petkau
(@jjpetkau) reported
@TELUS you have let me down. My account has been hacked into and I cannot access anything! I got no notice or email about any activity other than someone disconnecting a phone, THAT I DONT OWN! Now I’m sitting here waiting to get a response back from an email. Not one rep 🧐
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urmom
(@420tease) reported
@TELUS yo telus. I still have no wifi or TV me along with many other telus users. And you wont give any updates about the problem??? Worst company ever totally switching, if they will let me switch. They tend to manipulate you to stay with them