Telus outages and service status in Paradise, Newfoundland and Labrador

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus generated 0 outage signals in the last 24 hours around Paradise, including 0 direct reports.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Paradise, Newfoundland and Labrador

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Paradise, Newfoundland and Labrador and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
May 23, 9:20 AM EDT	0	0
May 23, 9:40 AM EDT	0	0
May 23, 10:00 AM EDT	0	0
May 23, 10:20 AM EDT	0	0
May 23, 10:40 AM EDT	0	0
May 23, 11:00 AM EDT	0	0
May 23, 11:20 AM EDT	0	0
May 23, 11:40 AM EDT	0	0
May 23, 12:00 PM EDT	0	0
May 23, 12:20 PM EDT	0	0
May 23, 12:40 PM EDT	0	0
May 23, 1:00 PM EDT	0	0
May 23, 1:20 PM EDT	0	0
May 23, 1:40 PM EDT	0	0
May 23, 2:00 PM EDT	0	0
May 23, 2:20 PM EDT	0	0
May 23, 2:40 PM EDT	0	0
May 23, 3:00 PM EDT	0	0
May 23, 3:20 PM EDT	0	0
May 23, 3:40 PM EDT	0	0
May 23, 4:00 PM EDT	0	0
May 23, 4:20 PM EDT	0	0
May 23, 4:40 PM EDT	0	0
May 23, 5:00 PM EDT	0	0
May 23, 5:20 PM EDT	0	0
May 23, 5:40 PM EDT	0	0
May 23, 6:00 PM EDT	0	0
May 23, 6:20 PM EDT	0	0
May 23, 6:40 PM EDT	0	0
May 23, 7:00 PM EDT	0	0
May 23, 7:20 PM EDT	0	0
May 23, 7:40 PM EDT	0	0
May 23, 8:00 PM EDT	0	0
May 23, 8:20 PM EDT	0	0
May 23, 8:40 PM EDT	0	0
May 23, 9:00 PM EDT	0	0
May 23, 9:20 PM EDT	0	0
May 23, 9:40 PM EDT	0	0
May 23, 10:00 PM EDT	0	0
May 23, 10:20 PM EDT	0	0
May 23, 10:40 PM EDT	0	0
May 23, 11:00 PM EDT	0	0
May 23, 11:20 PM EDT	0	0
May 23, 11:40 PM EDT	0	0
May 24, 12:00 AM EDT	0	0
May 24, 12:20 AM EDT	0	0
May 24, 12:40 AM EDT	0	0
May 24, 1:00 AM EDT	0	0
May 24, 1:20 AM EDT	0	0
May 24, 1:40 AM EDT	0	0
May 24, 2:00 AM EDT	0	0
May 24, 2:20 AM EDT	0	0
May 24, 2:40 AM EDT	0	0
May 24, 3:00 AM EDT	0	0
May 24, 3:20 AM EDT	0	0
May 24, 3:40 AM EDT	0	0
May 24, 4:00 AM EDT	0	0
May 24, 4:20 AM EDT	0	0
May 24, 4:40 AM EDT	0	0
May 24, 5:00 AM EDT	0	0
May 24, 5:20 AM EDT	0	0
May 24, 5:40 AM EDT	0	0
May 24, 6:00 AM EDT	0	0
May 24, 6:20 AM EDT	0	0
May 24, 6:40 AM EDT	0	0
May 24, 7:00 AM EDT	0	0
May 24, 7:20 AM EDT	0	0
May 24, 7:40 AM EDT	0	0
May 24, 8:00 AM EDT	0	0
May 24, 8:20 AM EDT	0	0
May 24, 8:40 AM EDT	0	0
May 24, 9:00 AM EDT	0	0
May 24, 9:20 AM EDT	0	0

May 24: Problems at Telus

Telus is having issues since 05:20 AM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Paradise, Newfoundland and Labrador

The most recent Telus outage reports came from the following cities: St. John's, and Mount Pearl.

City	Problem Type	Report Time
St. John's	Phone	2 months ago
Mount Pearl	Internet	2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Paradise, Newfoundland and Labrador

Latest outage, problems and issue reports in Paradise and nearby locations:

Vince Gibbons (@vince_gibbons) reported 10 seconds ago from St. John's, Newfoundland and Labrador
@oskeremmie @Bell @TELUS Funny enough the night before last I took a drive up signal hill, parked, picked up my phone and “5G”. Then 2 seconds later it switched back to LTE… thought my phone was on the blink.
Royal Newfoundland Constabulary (@RNC_PoliceNL) reported 2 minutes ago from Logy Bay-Middle Cove-Outer Cove, Newfoundland and Labrador
Please do not use the listed general inquiry number until Telus/Koodo have restored services. Telus and Koodo cell customers can still access the RNC through 911 in case of an emergency. #ThankYou 3/3
Nine Finger (@JodyWarren1) reported 2 minutes ago from Paradise, Newfoundland and Labrador
@rbrtmllr After 19 years with Bell I finally had enough and turned to Telus. 5 years in and relatively happy with the service
Nicole Kearsey (@nicolek1989) reported 11 minutes ago from St. John's, Newfoundland and Labrador
@TELUS @TELUSsupport I pay for unlimited data and despite that, I still can’t get anything to work this morning. I’ve had nothing but trouble since I switched back to Telus. Help!
Salty Sea Girl (@GottabeKD1267) reported 12 minutes ago from Mount Pearl, Newfoundland and Labrador
@KarlDHarrison @dawnpassmore @brianlilley What? Get back in your lane. Do you think some outfit, let’s say Telus, wants to use your song in an ad campaign for a product you don’t endorse - so they can? Don’t be stupid. Artists own their music. Venues using the music in the background must be registered with Socan.
Royal Newfoundland Constabulary (@RNC_PoliceNL) reported 21 minutes ago from Logy Bay-Middle Cove-Outer Cove, Newfoundland and Labrador
The RNC are requesting that all persons wishing to contact the police for non-emergency services through Telus and Koodo cell phones please call the following numbers: -Corner Brook: 709-640-6148 -Northeast Avalon Region: 709-685-6024. 2/
BruBaker (@ToddGBaker) reported 24 minutes ago from St. John's, Newfoundland and Labrador
@OrussellRussell @SamsungMobile After some troubleshooting I found the issue only appeared while on the cellular network. Put phone into plane mode for a few hours and now phone is back to normal. Must contact Telus.
George Feeny (@ComedyFan1981) reported 34 minutes ago from St. John's, Newfoundland and Labrador
@lorilydialove @TELUS I’d gently hint that you work for a media company and it would suck if they received bad publicity
Pat Hickey (@NEWFFEDUP) reported 35 minutes ago from St. John's, Newfoundland and Labrador
@__Janesss @benjtravers Why give a blank check to bell Rogers and Telus. They make enough off taxpayers to be forced to improve cell service. Government boondoggle to billion dollar companies
Newfoundland Cannabis Podcast (@nlcannabispod) reported 49 minutes ago from Conception Bay South, Newfoundland and Labrador
@spearster55 @RogersMobileCa We said **** it and went pre paid with public mobile, no bullshit and uses the Telus network
Nicole Kearsey (@nicolek1989) reported 49 minutes ago from St. John's, Newfoundland and Labrador
Anyone with @TELUS having trouble? Can’t get anything to call out.
John Ryan (@VintageJohnny79) reported 55 minutes ago from St. John's, Newfoundland and Labrador
Thanks @TELUS @TELUSsupport for the help. I followed your instructions for call back. You have called back and I have since been on hold for over 30 minutes. Great system you got going there. 👏
Vince Gibbons (@rvg_ii) reported 59 minutes ago from Mount Pearl, Newfoundland and Labrador
@VOCMNEWS letting @TELUS mobile customers in NL know they likely can NOT receive calls from land-lines this morning. Cell to cell service is working and making outbound calls works. 1-866-558-2273 just rings and no answer, so best to call *611 from your Telus phone for tech supt

Telus Issues Reports

Latest outage, problems and issue reports in social media:

Forrest (@ForrestHODL) reported 4 minutes ago
@MelissaLMRogers @TELUSsupport Well telus has always been a borderline criminal organization. But yeah it is bad in Canada.
Gray Hat (@gray_hat10) reported 6 minutes ago
@nduko__ I've been on Telus three years now. Never dissapoints
nonchalantgoonr (@arcu31d) reported 7 minutes ago
MY NAME IS TELUS INTERNET SERVICE PROVIDER AND I LOOOOOOVE THROTTLING DOWNLOADS WHEN YOU PAY FOR 1 GIGABIT FIBRE INTERNET
WestSideSteve (@west_sidesteve) reported 12 minutes ago
@MelissaLMRogers @TELUSsupport I pay $40 for my Telus plan. You’re a bad negotiator.
Judy (@Judymartix) reported 13 minutes ago
@GMatwiv I'm old enough to remember being tracked without consenting to it by TELUS. It won't do crap. Everyone is bought n paid for. This has been set up fkr decades.
Berngirl (@BGminimom) reported 14 minutes ago
@ZBranniganbsky @RepJackKimble Weird. I'm in Canada on Telus network and had trouble with everything but X and Facebook on my phone.
Michele (@muffins135) reported 23 minutes ago
@CrunchyCarpets @TELUS @TELUSsupport The wait times on the phone are abhorrent. $200 for a tech to come out if you would like personal help…ridiculous.
Michele (@muffins135) reported 23 minutes ago
@TELUS Why did I as the customer, have to search out this info? Ridiculous
Redev (@redevpramod) reported 24 minutes ago
@TELUS @TELUSsupport .. please look to add signal boosters inside the Calgary Transit tunnels.. we end up losing connection while travelling through tunnels. @calgarytransit
Adrian Somers (@SomersYYJ) reported 26 minutes ago
@jodyvance @TELUS having the same problem, nearly impossible to get help or support beyond plug & unplug the router. Garbage service from Telus