Telus

Telus Outage Report in Paradise, Newfoundland and Labrador

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Paradise, Newfoundland and Labrador

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Paradise and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Paradise, Newfoundland and Labrador 02/18/2026 04:15

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Paradise, Newfoundland and Labrador

Latest outage, problems and issue reports in Paradise and nearby locations:

  • JodyWarren1 Nine Finger (@JodyWarren1) reported from Paradise, Newfoundland and Labrador

    @rbrtmllr After 19 years with Bell I finally had enough and turned to Telus. 5 years in and relatively happy with the service

  • rvg_ii Vince Gibbons (@rvg_ii) reported from Mount Pearl, Newfoundland and Labrador

    @VOCMNEWS letting @TELUS mobile customers in NL know they likely can NOT receive calls from land-lines this morning. Cell to cell service is working and making outbound calls works. 1-866-558-2273 just rings and no answer, so best to call *611 from your Telus phone for tech supt

  • vince_gibbons Vince Gibbons (@vince_gibbons) reported from St. John's, Newfoundland and Labrador

    @oskeremmie @Bell @TELUS Funny enough the night before last I took a drive up signal hill, parked, picked up my phone and “5G”. Then 2 seconds later it switched back to LTE… thought my phone was on the blink.

  • RNC_PoliceNL Royal Newfoundland Constabulary (@RNC_PoliceNL) reported from Logy Bay-Middle Cove-Outer Cove, Newfoundland and Labrador

    The RNC are requesting that all persons wishing to contact the police for non-emergency services through Telus and Koodo cell phones please call the following numbers: -Corner Brook: 709-640-6148 -Northeast Avalon Region: 709-685-6024. 2/

  • ToddGBaker BruBaker (@ToddGBaker) reported from St. John's, Newfoundland and Labrador

    @OrussellRussell @SamsungMobile After some troubleshooting I found the issue only appeared while on the cellular network. Put phone into plane mode for a few hours and now phone is back to normal. Must contact Telus.

  • ComedyFan1981 George Feeny (@ComedyFan1981) reported from St. John's, Newfoundland and Labrador

    @lorilydialove @TELUS I’d gently hint that you work for a media company and it would suck if they received bad publicity

  • GottabeKD1267 Salty Sea Girl (@GottabeKD1267) reported from Mount Pearl, Newfoundland and Labrador

    @KarlDHarrison @dawnpassmore @brianlilley What? Get back in your lane. Do you think some outfit, let’s say Telus, wants to use your song in an ad campaign for a product you don’t endorse - so they can? Don’t be stupid. Artists own their music. Venues using the music in the background must be registered with Socan.

  • nicolek1989 Nicole Kearsey (@nicolek1989) reported from St. John's, Newfoundland and Labrador

    Anyone with @TELUS having trouble? Can’t get anything to call out.

  • nicolek1989 Nicole Kearsey (@nicolek1989) reported from St. John's, Newfoundland and Labrador

    @TELUS @TELUSsupport I pay for unlimited data and despite that, I still can’t get anything to work this morning. I’ve had nothing but trouble since I switched back to Telus. Help!

  • nlcannabispod Newfoundland Cannabis Podcast (@nlcannabispod) reported from Conception Bay South, Newfoundland and Labrador

    @spearster55 @RogersMobileCa We said **** it and went pre paid with public mobile, no bullshit and uses the Telus network

  • RNC_PoliceNL Royal Newfoundland Constabulary (@RNC_PoliceNL) reported from Logy Bay-Middle Cove-Outer Cove, Newfoundland and Labrador

    Please do not use the listed general inquiry number until Telus/Koodo have restored services. Telus and Koodo cell customers can still access the RNC through 911 in case of an emergency. #ThankYou 3/3

  • VintageJohnny79 John Ryan (@VintageJohnny79) reported from St. John's, Newfoundland and Labrador

    Thanks @TELUS @TELUSsupport for the help. I followed your instructions for call back. You have called back and I have since been on hold for over 30 minutes. Great system you got going there. 👏

  • NEWFFEDUP Pat Hickey (@NEWFFEDUP) reported from St. John's, Newfoundland and Labrador

    @__Janesss @benjtravers Why give a blank check to bell Rogers and Telus. They make enough off taxpayers to be forced to improve cell service. Government boondoggle to billion dollar companies

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    .@TELUS, @TELUSNews, @TELUSint: Hi buddies, If you send me your "Online Harms" submission I will: A) Not say bad things about u for 1 week. B) Praise u in some way, everyday, for 1 week solid. C) I won't mention your aboriginal atrocities for 2 weeks solid. TY #CRTC

  • appletester_rus Yaroslav Gavrilov  (@appletester_rus) reported

    after making a multibillion-dollar commitment, he learned that such damage would be caused." In another statement, Telus said that "the mobile industry as a whole was puzzled by the new government policy." The government is concerned about radio signals from 5G equipment that

  • darkysabertooth Darky Sabertooth 🏳️‍🌈 (@darkysabertooth) reported

    @koodo How could you help me, I don't want to sound like an ******* but I'm tired of the call centers y'all use @TELUS and y'all I'm just so tired of this...

  • JodyWarren1 Nine Finger (@JodyWarren1) reported from Paradise, Newfoundland and Labrador

    @rbrtmllr After 19 years with Bell I finally had enough and turned to Telus. 5 years in and relatively happy with the service

  • Olitium Olitium (@Olitium) reported

    @studingo @Shawhelp @TELUS So only having the usual 15-20mbit down every time the upload on the node decided to go wonky I couldn't stream at all the twitch (constant dropped connection/frames).....I then switched to Telus and never looked back after I went on their fiber.

  • HeathONeill Heath O'Neill (@HeathONeill) reported

    @NL_Killick @rbrtmllr But......if all lines are in use with Bell subscribers, the Telus calls will get a busy signal. I sold Telus phones in a previous life and it was an issue more then we hoped.

  • ToddGBaker ❄ BrrBaker 🥶 (@ToddGBaker) reported

    @rbrtmllr My work phone is Telus and zero issues. Dont think theres issues with billing either.

  • Exallium Alex Hart (@Exallium) reported

    @EricMnard1 @TELUS Prices will come down over the next decade or so. The foldable tech is brand new, so it comes with a premium.

  • appletesterrus Yaroslav Gavrilov  (@appletesterrus) reported

    The proposed restrictions will be quite strict. For example, at Pearson International Airport in Toronto, the federal government will ban the use of 5G base stations in a vast area around the runways themselves, as a result of which there will be no 5G service in the area. Telus

  • appletester_rus Yaroslav Gavrilov  (@appletester_rus) reported

    The proposed restrictions will be quite strict. For example, at Pearson International Airport in Toronto, the federal government will ban the use of 5G base stations in a vast area around the runways themselves, as a result of which there will be no 5G service in the area. Telus