Telus Outage Report in Paradise, Newfoundland and Labrador
No problems detected
If you are having issues, please submit a report below.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Paradise, Newfoundland and Labrador
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Paradise and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
-
Internet (50%)
-
Phone (26%)
-
Wi-fi (9%)
-
TV (7%)
-
Total Blackout (4%)
-
E-mail (3%)
Live Outage Map Near Paradise, Newfoundland and Labrador
The most recent Telus outage reports came from the following cities: Mount Pearl.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| TV | ||
| Total Blackout | ||
| Phone | ||
| Wi-fi | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Paradise, Newfoundland and Labrador
Latest outage, problems and issue reports in Paradise and nearby locations:
-
Nicole Kearsey
(@nicolek1989) reported
from
St. John's, Newfoundland and Labrador
@TELUS @TELUSsupport I pay for unlimited data and despite that, I still can’t get anything to work this morning. I’ve had nothing but trouble since I switched back to Telus. Help!
-
BruBaker
(@ToddGBaker) reported
from
St. John's, Newfoundland and Labrador
@OrussellRussell @SamsungMobile After some troubleshooting I found the issue only appeared while on the cellular network. Put phone into plane mode for a few hours and now phone is back to normal. Must contact Telus.
-
George Feeny
(@ComedyFan1981) reported
from
St. John's, Newfoundland and Labrador
@lorilydialove @TELUS I’d gently hint that you work for a media company and it would suck if they received bad publicity
-
Nine Finger
(@JodyWarren1) reported
from
Paradise, Newfoundland and Labrador
@rbrtmllr After 19 years with Bell I finally had enough and turned to Telus. 5 years in and relatively happy with the service
-
Royal Newfoundland Constabulary
(@RNC_PoliceNL) reported
from
Logy Bay-Middle Cove-Outer Cove, Newfoundland and Labrador
The RNC are requesting that all persons wishing to contact the police for non-emergency services through Telus and Koodo cell phones please call the following numbers: -Corner Brook: 709-640-6148 -Northeast Avalon Region: 709-685-6024. 2/
-
Royal Newfoundland Constabulary
(@RNC_PoliceNL) reported
from
Logy Bay-Middle Cove-Outer Cove, Newfoundland and Labrador
Please do not use the listed general inquiry number until Telus/Koodo have restored services. Telus and Koodo cell customers can still access the RNC through 911 in case of an emergency. #ThankYou 3/3
-
Newfoundland Cannabis Podcast
(@nlcannabispod) reported
from
Conception Bay South, Newfoundland and Labrador
@spearster55 @RogersMobileCa We said **** it and went pre paid with public mobile, no bullshit and uses the Telus network
-
Vince Gibbons
(@rvg_ii) reported
from
Mount Pearl, Newfoundland and Labrador
@VOCMNEWS letting @TELUS mobile customers in NL know they likely can NOT receive calls from land-lines this morning. Cell to cell service is working and making outbound calls works. 1-866-558-2273 just rings and no answer, so best to call *611 from your Telus phone for tech supt
-
Salty Sea Girl
(@GottabeKD1267) reported
from
Mount Pearl, Newfoundland and Labrador
@KarlDHarrison @dawnpassmore @brianlilley What? Get back in your lane. Do you think some outfit, let’s say Telus, wants to use your song in an ad campaign for a product you don’t endorse - so they can? Don’t be stupid. Artists own their music. Venues using the music in the background must be registered with Socan.
-
Pat Hickey
(@NEWFFEDUP) reported
from
St. John's, Newfoundland and Labrador
@__Janesss @benjtravers Why give a blank check to bell Rogers and Telus. They make enough off taxpayers to be forced to improve cell service. Government boondoggle to billion dollar companies
-
Vince Gibbons
(@vince_gibbons) reported
from
St. John's, Newfoundland and Labrador
@oskeremmie @Bell @TELUS Funny enough the night before last I took a drive up signal hill, parked, picked up my phone and “5G”. Then 2 seconds later it switched back to LTE… thought my phone was on the blink.
-
Nicole Kearsey
(@nicolek1989) reported
from
St. John's, Newfoundland and Labrador
Anyone with @TELUS having trouble? Can’t get anything to call out.
-
John Ryan
(@VintageJohnny79) reported
from
St. John's, Newfoundland and Labrador
Thanks @TELUS @TELUSsupport for the help. I followed your instructions for call back. You have called back and I have since been on hold for over 30 minutes. Great system you got going there. 👏
Telus Issues Reports
Latest outage, problems and issue reports in social media:
-
Marns
(@marnie1616) reported
Telus has to be top 3 for absolute WORST in customer service.
-
SteveDave
(@SteveDave2017) reported
@cdnjanine @TELUS Call the line to set up new service though and they will answer you right away.
-
Catherine Jones
(@Catheri30381896) reported
@TTChelps Seeing as this service is out-sourced to Telus, is there no way to increase capacity & hire more operators on a temporary basis; at least until online bookings are available again? Tried this morning and could not even get on the hold queue (disconnected in the first 2 minutes).
-
Jon
(@jonredden) reported
Do all Canadian cellphone companies have a problem with scam/unsolicited phone calls or is this just a Telus thing? I get min 1 a day. Sometimes 3 or 4.
-
Kkpax236
(@kKpax236) reported
@TELUS hey Telus. **** you. We pay you about 300 a month to reset our **** multiple times a day. Thanks for the refurbished crap you’d no doubt charge me full price for. **** you for the hour wait to get any kind of help. **** you for how complicated it is to just dial the right
-
Michel Savard (he/him)
(@bringbackCanada) reported
@TELUS @TELUSsupport, your "service" is appalling. Need new Internet service provider. 🙄
-
Mark Orlan
(@MarkOrlan) reported
@dkeramidas It's an oligopoly. Switching is a short-term solution. Long term it's all the same. Bell, Telus or Rogers have too much clout with the federal gov't. All the Canadian carriers know they've got you by the *****.
-
Nutty of 🇨🇦(soon to be Sir Nutty)
(@CameronNuttall) reported
@ShonnOborowsky @TELUS And they called it an upgrade! Probably made by Huewai ! Crap
-
Tommy Pizzavonni - Mike
(@TommyPizzavonni) reported
@TELUS why does all of westbank & peachland Kelowna have one bar lte all the time. Been here for months and it’s always crap service. Honestly thinking of changing companies if you can’t figure it out.
-
Denis Labrecque
(@surf_n_pigskins) reported
@elks @TELUS Simon says put your left hand up… right knee down! Ahhh, didn’t say Simon says!