Telus

Telus Outage Report in Paradise, Newfoundland and Labrador

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Paradise, Newfoundland and Labrador

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Paradise and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Paradise, Newfoundland and Labrador 12/15/2025 11:05

December 15: Problems at Telus

Telus is having issues since 09:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Paradise, Newfoundland and Labrador

The most recent Telus outage reports came from the following cities: Mount Pearl.

Loading map, please wait...
City Problem Type Report Time
CanadaMount Pearl Phone
CanadaSt. John's TV
CanadaSt. John's Total Blackout
CanadaSt. John's Phone
CanadaSt. John's Wi-fi
CanadaTorbay Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Paradise, Newfoundland and Labrador

Latest outage, problems and issue reports in Paradise and nearby locations:

  • nlcannabispod Newfoundland Cannabis Podcast (@nlcannabispod) reported from Conception Bay South, Newfoundland and Labrador

    @spearster55 @RogersMobileCa We said **** it and went pre paid with public mobile, no bullshit and uses the Telus network

  • ComedyFan1981 George Feeny (@ComedyFan1981) reported from St. John's, Newfoundland and Labrador

    @lorilydialove @TELUS I’d gently hint that you work for a media company and it would suck if they received bad publicity

  • vince_gibbons Vince Gibbons (@vince_gibbons) reported from St. John's, Newfoundland and Labrador

    @oskeremmie @Bell @TELUS Funny enough the night before last I took a drive up signal hill, parked, picked up my phone and “5G”. Then 2 seconds later it switched back to LTE… thought my phone was on the blink.

  • nicolek1989 Nicole Kearsey (@nicolek1989) reported from St. John's, Newfoundland and Labrador

    Anyone with @TELUS having trouble? Can’t get anything to call out.

  • nicolek1989 Nicole Kearsey (@nicolek1989) reported from St. John's, Newfoundland and Labrador

    @TELUS @TELUSsupport I pay for unlimited data and despite that, I still can’t get anything to work this morning. I’ve had nothing but trouble since I switched back to Telus. Help!

  • JodyWarren1 Nine Finger (@JodyWarren1) reported from Paradise, Newfoundland and Labrador

    @rbrtmllr After 19 years with Bell I finally had enough and turned to Telus. 5 years in and relatively happy with the service

  • NEWFFEDUP Pat Hickey (@NEWFFEDUP) reported from St. John's, Newfoundland and Labrador

    @__Janesss @benjtravers Why give a blank check to bell Rogers and Telus. They make enough off taxpayers to be forced to improve cell service. Government boondoggle to billion dollar companies

  • ToddGBaker BruBaker (@ToddGBaker) reported from St. John's, Newfoundland and Labrador

    @OrussellRussell @SamsungMobile After some troubleshooting I found the issue only appeared while on the cellular network. Put phone into plane mode for a few hours and now phone is back to normal. Must contact Telus.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • angrynate Nate (@angrynate) reported

    I will shout this from the mountain tops until my dying breath, @TELUS has the absolute worst customer service in the entire universe.

  • Kaaaymariee -km (@Kaaaymariee) reported

    So @TELUSsupport will disconnect your service and when you ask to speak to someone higher up they wont let you... but they will turn your service on to let them call you back but then turn it back off if you don’t pay right away.... so thats how you run a company? #telus

  • ThePou_Lin126tm Master Pou Lin 126(tm) (@ThePou_Lin126tm) reported

    We can always tell how much money a phone company makes in profit, by the way they treat the clients. Telus like Bell treats the clients poorly. They have so much money they dont care about loosing or getting rid of customers who ask to receive what is paid for. AWE PHOOEY!

  • VanCityRaiders2 3rd & Goal (@VanCityRaiders2) reported

    @TSN_Sports any idea why the app won't allow me to watch the Lions game? I have a Telus login

  • Pierpoint20 Pierpoint (@Pierpoint20) reported

    @bdubz30 @TELUS Yep!! Same!!! Calls being dropped constantly, texts not sending, data not working (I’m in simcoe county). @TELUSsupport if you want to keep customers, fix your shyt

  • Quea_Ali Ali Quea (@Quea_Ali) reported

    @bruce_mcgonigal @KatyNewf @TELUS Pretty much that, they know you need them so they can absolutely treat you like ****, since in some areas they are the only option you have.

  • kentcclark Kent Clark (@kentcclark) reported

    I shouldn't have signed up for Telus fiber. Our landlord is evicting us for personal use, and our new place (like a lot of places) doesn't have Telus Fiber, so now I have to pay $200 to Telus to cancel the service they can't provide us with. I should have ******* known.

  • KatsKlein Kats Klein is full vaxxed (@KatsKlein) reported

    @TELUSsupport Finally got a sorted thanks - but it was an unpleasant experience and way too much work on my part to get Telus billing to fix their own error. #disappointed

  • RyanSABC Ryan ⛏️🌲🛢️ (@RyanSABC) reported

    @threelittlenuts Yup...sounds like a bum router. My issues with Telus are a little more "grand" than faulty equipment. I can deal with a replaceable piece of equipment needing replacement...I can't deal with being forced to rent more equipment every time I add a TV.

  • PGAlberta AB Test Subject #4120004 (@PGAlberta) reported

    Should be noted Telus doctors are being paid more than regular doctors for the exact same service already