Telus

Telus Outage Report in Paradise, Newfoundland and Labrador

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Paradise, Newfoundland and Labrador

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Paradise and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Paradise, Newfoundland and Labrador 02/14/2026 10:20

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Paradise, Newfoundland and Labrador

Latest outage, problems and issue reports in Paradise and nearby locations:

  • vince_gibbons Vince Gibbons (@vince_gibbons) reported from St. John's, Newfoundland and Labrador

    @oskeremmie @Bell @TELUS Funny enough the night before last I took a drive up signal hill, parked, picked up my phone and “5G”. Then 2 seconds later it switched back to LTE… thought my phone was on the blink.

  • GottabeKD1267 Salty Sea Girl (@GottabeKD1267) reported from Mount Pearl, Newfoundland and Labrador

    @KarlDHarrison @dawnpassmore @brianlilley What? Get back in your lane. Do you think some outfit, let’s say Telus, wants to use your song in an ad campaign for a product you don’t endorse - so they can? Don’t be stupid. Artists own their music. Venues using the music in the background must be registered with Socan.

  • nicolek1989 Nicole Kearsey (@nicolek1989) reported from St. John's, Newfoundland and Labrador

    Anyone with @TELUS having trouble? Can’t get anything to call out.

  • JodyWarren1 Nine Finger (@JodyWarren1) reported from Paradise, Newfoundland and Labrador

    @rbrtmllr After 19 years with Bell I finally had enough and turned to Telus. 5 years in and relatively happy with the service

  • RNC_PoliceNL Royal Newfoundland Constabulary (@RNC_PoliceNL) reported from Logy Bay-Middle Cove-Outer Cove, Newfoundland and Labrador

    The RNC are requesting that all persons wishing to contact the police for non-emergency services through Telus and Koodo cell phones please call the following numbers: -Corner Brook: 709-640-6148 -Northeast Avalon Region: 709-685-6024. 2/

  • nicolek1989 Nicole Kearsey (@nicolek1989) reported from St. John's, Newfoundland and Labrador

    @TELUS @TELUSsupport I pay for unlimited data and despite that, I still can’t get anything to work this morning. I’ve had nothing but trouble since I switched back to Telus. Help!

  • ToddGBaker BruBaker (@ToddGBaker) reported from St. John's, Newfoundland and Labrador

    @OrussellRussell @SamsungMobile After some troubleshooting I found the issue only appeared while on the cellular network. Put phone into plane mode for a few hours and now phone is back to normal. Must contact Telus.

  • VintageJohnny79 John Ryan (@VintageJohnny79) reported from St. John's, Newfoundland and Labrador

    Thanks @TELUS @TELUSsupport for the help. I followed your instructions for call back. You have called back and I have since been on hold for over 30 minutes. Great system you got going there. 👏

  • NEWFFEDUP Pat Hickey (@NEWFFEDUP) reported from St. John's, Newfoundland and Labrador

    @__Janesss @benjtravers Why give a blank check to bell Rogers and Telus. They make enough off taxpayers to be forced to improve cell service. Government boondoggle to billion dollar companies

  • nlcannabispod Newfoundland Cannabis Podcast (@nlcannabispod) reported from Conception Bay South, Newfoundland and Labrador

    @spearster55 @RogersMobileCa We said **** it and went pre paid with public mobile, no bullshit and uses the Telus network

  • ComedyFan1981 George Feeny (@ComedyFan1981) reported from St. John's, Newfoundland and Labrador

    @lorilydialove @TELUS I’d gently hint that you work for a media company and it would suck if they received bad publicity

  • RNC_PoliceNL Royal Newfoundland Constabulary (@RNC_PoliceNL) reported from Logy Bay-Middle Cove-Outer Cove, Newfoundland and Labrador

    Please do not use the listed general inquiry number until Telus/Koodo have restored services. Telus and Koodo cell customers can still access the RNC through 911 in case of an emergency. #ThankYou 3/3

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • sanwins Sanwin (@sanwins) reported

    @ShirinKarimifar Sorry, Telus didn't make my phone. Does your employer know you're talking crap on twitter ?

  • mixmasterm_ myah✨ (@mixmasterm_) reported

    not my mom telling me i need to shut up sometimes because i thought the guy at telus wasn’t giving bad customer service and she thought he was😐

  • JamesLa24529808 James Langley (@JamesLa24529808) reported

    @TELUSsupport I was planning to switching from Koodo and joining Telus. However now I'm not sure if I should switch since I had a scheduled callback on Wednesday to discuss my options and it never happened.

  • AlbertaJSG AB Justice & SolGen (@AlbertaJSG) reported

    Please be advised that, due to a technical issue, Stony Plain Courthouse is not able to accept calls from cellphones, but can still receive calls from landlines. Telus is currently working to resolve the issue. For now, please use a landline to contact the courthouse.

  • marialoi maria loi (@marialoi) reported

    @TELUSsupport Howdy Telus Support please give me back my 5G I pay for that service, now I am getting 4G because your staff could not fix my TV problem, Mayuri another staff fix the video problem, she did brought back my 5G but I did not boot up my computer till a few minutes ago and I got 4G!

  • yvebou2012 yves bouchard (@yvebou2012) reported

    @mrdruthers Doesn't that violate the local Fire Dept safety rules? I mean , Telus Stadium in Qc is an outdoors facility and we are restricted to a max of 17200 capacity because that's all that the "4" entry/exit are able to safely handle in an emergency. Just curious. 🤔

  • rambleoncat Catherine Critchlow (@rambleoncat) reported

    @TELUSsupport I've been trying to get my phone numbers switched to telus but there's no answer for 2 days. I also have billing issues. So frustrating!

  • ricki_josephine doseofpoison (@ricki_josephine) reported

    went away for the weekend (about 4 hours from home) with some friends.. 2 of us are with @Rogers the other 2 are with @TELUS ..guess who had service the entire time?? *hint* …it wasn’t Rogers 😒

  • VancouverShawnG Shawn G (@VancouverShawnG) reported

    @TELUS I spend approx $1000 per month on Telus . Called 2 weeks ago to have some lines moved . No call back . Moved everything myself . Talk about bad service #telus #terribleservice #bell

  • RobSomerville1 Rob Somerville (@RobSomerville1) reported

    @Trent815 @cowbroker @TELUS Here in Alberta I have heard where some local organization put up some kind of Internet or cell tower. Its real success was it then forced the big companies to put towers. Although the local service is still running.