Telus

Telus Outage Report in Paradise, Newfoundland and Labrador

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Paradise, Newfoundland and Labrador

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Paradise and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Paradise, Newfoundland and Labrador 01/23/2026 17:00

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near Paradise, Newfoundland and Labrador

The most recent Telus outage reports came from the following cities: Mount Pearl.

Loading map, please wait...
City Problem Type Report Time
CanadaMount Pearl Phone
CanadaSt. John's TV
CanadaSt. John's Total Blackout
CanadaSt. John's Phone
CanadaSt. John's Wi-fi
CanadaTorbay Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Paradise, Newfoundland and Labrador

Latest outage, problems and issue reports in Paradise and nearby locations:

  • RNC_PoliceNL Royal Newfoundland Constabulary (@RNC_PoliceNL) reported from Logy Bay-Middle Cove-Outer Cove, Newfoundland and Labrador

    Please do not use the listed general inquiry number until Telus/Koodo have restored services. Telus and Koodo cell customers can still access the RNC through 911 in case of an emergency. #ThankYou 3/3

  • nicolek1989 Nicole Kearsey (@nicolek1989) reported from St. John's, Newfoundland and Labrador

    @TELUS @TELUSsupport I pay for unlimited data and despite that, I still can’t get anything to work this morning. I’ve had nothing but trouble since I switched back to Telus. Help!

  • VintageJohnny79 John Ryan (@VintageJohnny79) reported from St. John's, Newfoundland and Labrador

    Thanks @TELUS @TELUSsupport for the help. I followed your instructions for call back. You have called back and I have since been on hold for over 30 minutes. Great system you got going there. 👏

  • nlcannabispod Newfoundland Cannabis Podcast (@nlcannabispod) reported from Conception Bay South, Newfoundland and Labrador

    @spearster55 @RogersMobileCa We said **** it and went pre paid with public mobile, no bullshit and uses the Telus network

  • vince_gibbons Vince Gibbons (@vince_gibbons) reported from St. John's, Newfoundland and Labrador

    @oskeremmie @Bell @TELUS Funny enough the night before last I took a drive up signal hill, parked, picked up my phone and “5G”. Then 2 seconds later it switched back to LTE… thought my phone was on the blink.

  • nicolek1989 Nicole Kearsey (@nicolek1989) reported from St. John's, Newfoundland and Labrador

    Anyone with @TELUS having trouble? Can’t get anything to call out.

  • ToddGBaker BruBaker (@ToddGBaker) reported from St. John's, Newfoundland and Labrador

    @OrussellRussell @SamsungMobile After some troubleshooting I found the issue only appeared while on the cellular network. Put phone into plane mode for a few hours and now phone is back to normal. Must contact Telus.

  • ComedyFan1981 George Feeny (@ComedyFan1981) reported from St. John's, Newfoundland and Labrador

    @lorilydialove @TELUS I’d gently hint that you work for a media company and it would suck if they received bad publicity

  • NEWFFEDUP Pat Hickey (@NEWFFEDUP) reported from St. John's, Newfoundland and Labrador

    @__Janesss @benjtravers Why give a blank check to bell Rogers and Telus. They make enough off taxpayers to be forced to improve cell service. Government boondoggle to billion dollar companies

  • JodyWarren1 Nine Finger (@JodyWarren1) reported from Paradise, Newfoundland and Labrador

    @rbrtmllr After 19 years with Bell I finally had enough and turned to Telus. 5 years in and relatively happy with the service

  • RNC_PoliceNL Royal Newfoundland Constabulary (@RNC_PoliceNL) reported from Logy Bay-Middle Cove-Outer Cove, Newfoundland and Labrador

    The RNC are requesting that all persons wishing to contact the police for non-emergency services through Telus and Koodo cell phones please call the following numbers: -Corner Brook: 709-640-6148 -Northeast Avalon Region: 709-685-6024. 2/

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • JanetRWees Janet Wees (@JanetRWees) reported

    @JulieYAli @TELUS Tone is everything in customer service. So sorry you were treated like this.

  • PaigeF15910080 Paige F (@PaigeF15910080) reported

    @msav86 @TELUSsupport @TELUS I called them and they said “we are not experiencing an outage” clearly there is an outage

  • kees_kaleido Kée (@kees_kaleido) reported

    I didn’t get the Emergency Text that others got sent out earlier today. I saw the alert on TV and I was watching the storm on the @weathernetwork ’s app and that’s how I knew to take shelter. What happened? @TELUS @TELUSsupport #onstorm

  • JulieYAli Julie Ali (@JulieYAli) reported

    @JanetRWees @TELUS She is a VIP. As executive staff you get used to being important. She is not a bad person. She said sorry. But I won't write to her again unless my refund doesn't show up. I learnt my lesson. A bug in their system is not to be investigated by customers.

  • Drlnyee68Yee Darlene Yee (@Drlnyee68Yee) reported

    Telus home phone sucks .Dumped them .They listen on all your phone calls.Nobody to report this too so hopefully someone here will know someone there ?!!Scum bags.

  • Hunkerton Hunkerton (@Hunkerton) reported

    In summary the family doctor crisis in BC is bad for all of us, but the solutions offered (use apps from TELUS, expand walk-in clinics that run offices for docs, and spend gov money opening urgent care centres) are particularly bad for disabled and chronically ill ppl

  • m1kewah0usekey Mr. Wolf (@m1kewah0usekey) reported

    @TELUS @Netflix_CA @discoveryplusCA trash service it never works

  • paulinaliwski y-Paulina L (Taylor's Version) ◢ ◤ 🇵🇱🇺🇦 (@paulinaliwski) reported

    Anyone else’s Telus internet not working? My Wifi and Internet are not working. :/

  • NorthVanMike NorthVanMike 🇨🇦 (@NorthVanMike) reported

    @TELUSsupport i went to your store at Capilano Mall in North Vancouver about getting my phone fixed(it has physical damage). they gave me a link to PhoneClaim and they want $400 even though i pay for Telus Care. what gives?

  • ms_chanty Chantelle (@ms_chanty) reported

    Anyone else without phone service in Whitby @TELUS