Telus Outage Report in Paradise, Newfoundland and Labrador
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Paradise, Newfoundland and Labrador
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Paradise and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 19: Problems at Telus
Telus is having issues since 12:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (57%)
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Phone (18%)
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Wi-fi (10%)
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TV (7%)
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Total Blackout (4%)
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E-mail (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Paradise, Newfoundland and Labrador
Latest outage, problems and issue reports in Paradise and nearby locations:
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Newfoundland Cannabis Podcast
(@nlcannabispod) reported
from
Conception Bay South, Newfoundland and Labrador
@spearster55 @RogersMobileCa We said **** it and went pre paid with public mobile, no bullshit and uses the Telus network
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BruBaker
(@ToddGBaker) reported
from
St. John's, Newfoundland and Labrador
@OrussellRussell @SamsungMobile After some troubleshooting I found the issue only appeared while on the cellular network. Put phone into plane mode for a few hours and now phone is back to normal. Must contact Telus.
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George Feeny
(@ComedyFan1981) reported
from
St. John's, Newfoundland and Labrador
@lorilydialove @TELUS I’d gently hint that you work for a media company and it would suck if they received bad publicity
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Gorczynski
(@ChrisGorczynski) reported
@Garossino Reminds me of my Telus experience where after hours of waiting to chat with someone online, they told me I was talking to the wrong team. They promised to route me to the correct team. 2 hours later the same person with the same name pops up as the rep to chat with. No solution.
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Chevy the Golden
(@chevy_GRR) reported
Hey @TELUS @TELUSsupport since you’re charging me an extra 1.5% for paying my bill, how about you get off your asses and improve the signal where I live…it’s gotten worse over the last 5 years! After 25 years as a customer it might be time to switch! #poorservice #crooks
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Subhasis Raha
(@SubhasisRaha15) reported
I have faced a strange issue with Telus while they are offering PikTv subscription but the service is completely non operational.I was unable to login with my Telus ID and finally called customer care yesterday to remove. Account#6049958416. Very disappointed.Attention to #telus
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mhamann
(@mhamann) reported
If you're in Canada and use Telus as your mobile phone provider, please DM me! I could use your help troubleshooting some SMS deliverability issues.
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LotL
(@LotL20) reported
Calling Telus about the only service we have with them, already been on hold for over an hour just waiting to speak to a human being. Outstanding. Hey @TELUS hire more people or get a bigger selection of hold music. Actually... forget the hold music, just hire more people.😒
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LotL
(@LotL20) reported
@TELUS Just to make sure I wasn't off my rocker, I just listened to the recording I took and it didn't say "home" or "business", it said "if you're calling about security for a home location, say or press 'one'. For business, 'two'". I said "one". So your computer still sucks.😠
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Jennifer Alexander
(@Jennife20607486) reported
@TELUS since acquiring ADT your customer service is horrible. After 4 months our problem and upgrade is still not resolved #horribleservice
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LotL
(@LotL20) reported
Hey @TELUS I just spent 2hr 5min on hold. Person who picked up said they couldn't help me because I selected business instead of home. Pretty sure I didn't mix up the words "home" & "business" when talking to your computer. Now I'm on hold again. I'll be cancelling.
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Mandy
(@amandadawnhi) reported
Aaaaand transferred again…. Half about still nothing. Wtf @TELUS
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Josh Lowe
(@lowejosh) reported
@TELUSsupport Google Home has suddenly stopped being able to communicate with my Telus/ADT security system late last week. Did you disable support for Google Home? It's worked fine for years before Telus bought ADT Canada, and even worked afterwards right up until last Friday.