Telus

Telus Outage Report in Paradise, Newfoundland and Labrador

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Paradise, Newfoundland and Labrador

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Paradise and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Paradise, Newfoundland and Labrador 03/20/2026 19:55

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (22%)

    Phone (22%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Paradise, Newfoundland and Labrador

Latest outage, problems and issue reports in Paradise and nearby locations:

  • nlcannabispod Newfoundland Cannabis Podcast (@nlcannabispod) reported from Conception Bay South, Newfoundland and Labrador

    @spearster55 @RogersMobileCa We said **** it and went pre paid with public mobile, no bullshit and uses the Telus network

  • NEWFFEDUP Pat Hickey (@NEWFFEDUP) reported from St. John's, Newfoundland and Labrador

    @__Janesss @benjtravers Why give a blank check to bell Rogers and Telus. They make enough off taxpayers to be forced to improve cell service. Government boondoggle to billion dollar companies

  • JodyWarren1 Nine Finger (@JodyWarren1) reported from Paradise, Newfoundland and Labrador

    @rbrtmllr After 19 years with Bell I finally had enough and turned to Telus. 5 years in and relatively happy with the service

  • RNC_PoliceNL Royal Newfoundland Constabulary (@RNC_PoliceNL) reported from Logy Bay-Middle Cove-Outer Cove, Newfoundland and Labrador

    The RNC are requesting that all persons wishing to contact the police for non-emergency services through Telus and Koodo cell phones please call the following numbers: -Corner Brook: 709-640-6148 -Northeast Avalon Region: 709-685-6024. 2/

  • ToddGBaker BruBaker (@ToddGBaker) reported from St. John's, Newfoundland and Labrador

    @OrussellRussell @SamsungMobile After some troubleshooting I found the issue only appeared while on the cellular network. Put phone into plane mode for a few hours and now phone is back to normal. Must contact Telus.

  • vince_gibbons Vince Gibbons (@vince_gibbons) reported from St. John's, Newfoundland and Labrador

    @oskeremmie @Bell @TELUS Funny enough the night before last I took a drive up signal hill, parked, picked up my phone and “5G”. Then 2 seconds later it switched back to LTE… thought my phone was on the blink.

  • ComedyFan1981 George Feeny (@ComedyFan1981) reported from St. John's, Newfoundland and Labrador

    @lorilydialove @TELUS I’d gently hint that you work for a media company and it would suck if they received bad publicity

  • nicolek1989 Nicole Kearsey (@nicolek1989) reported from St. John's, Newfoundland and Labrador

    @TELUS @TELUSsupport I pay for unlimited data and despite that, I still can’t get anything to work this morning. I’ve had nothing but trouble since I switched back to Telus. Help!

  • RNC_PoliceNL Royal Newfoundland Constabulary (@RNC_PoliceNL) reported from Logy Bay-Middle Cove-Outer Cove, Newfoundland and Labrador

    Please do not use the listed general inquiry number until Telus/Koodo have restored services. Telus and Koodo cell customers can still access the RNC through 911 in case of an emergency. #ThankYou 3/3

  • nicolek1989 Nicole Kearsey (@nicolek1989) reported from St. John's, Newfoundland and Labrador

    Anyone with @TELUS having trouble? Can’t get anything to call out.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • coolfactor LifeIsRuff 🇨🇦 (@coolfactor) reported

    Call into @TELUS, wait on hold for 30 minutes, reach an agent, but they can’t help, so they transfer to another department, wait on hold for several more minutes, and then the system hangs up. FRUSTRATING and BROKEN SUPPORT! 🤬

  • m_ozga13 Mike Ozga (@m_ozga13) reported

    @LogiBerra If I didn't pay for Telus TV i might actually have broken down in tears tbh

  • aacs90 A C (@aacs90) reported

    @TELUSsupport I've received my Telus sim cards to transfer my 2 Fido lines to Telus, but can't find the "Plans & Devices" option to Manage your phone number. Can you help me out?

  • RLStar2 Robyn Starkey (@RLStar2) reported

    @TELUSsupport Someone keeps calling my phone with a number that comes up saying TELUS, and they have my name but then they hang up on me. It's happened 4 times in the last week. What gives?

  • JonDurnin Jon of the Shore (@JonDurnin) reported

    @TELUS @TELUSsupport your call center recording says "call back during normal business hours". What are your hours? It's 4:33 pacific time and you're closed. Why no call-back service? Over 1hr on hold makes me 😡

  • YouKnowMeAsLen Mister Nunes (@YouKnowMeAsLen) reported

    @GameTimeArt As a Telus customer, they've added NHL Centre Ice to my guide for free. Check your TV, maybe your cable provider did the same.

  • ConnorsCompShow Connor (@ConnorsCompShow) reported

    How about Telus? Oh, no, seems they're only bothering with 128 GB, and no bonus of any sort. Okay then, what about Shaw? Of course, it'd buying the thing outright like the Google Store because service is non-existent in Manitoba, and damn, they're also only offering 128 GB.

  • cbarnard82 Christopher Barnard (@cbarnard82) reported

    @telus no matter where I am in the ever-expanding Greater Edmonton Area, your service is terrible. If there’s a monopoly, then provide undeniable coverage to Canadians so that we feel value in our plans. #yeg #albertaiscalling #telus

  • NanaimoB NanaimoBar (@NanaimoB) reported

    @TELUSsupport Need assistance with billing on account closed July 2022 (today October 2022). I received ANOTHER BILL today. Bill total is $0. When will these bills stop. In decades, I have had exemplary service from Telus. Family worked for BC Tel, and shareholder. WTH?

  • JoshMcCombs4 Josh McCombs (@JoshMcCombs4) reported

    @TELUS @CircularOnline @CEMonthCanada Circular Economy is when: The consumer pay you for a service->You collect our money-> You look for ways to charge a little bit more so your business can make more while hurting the consumer -> You continue to make record profits at the expense of the consumer -> repeat