Telus

Telus Outage Report in Paradise, Newfoundland and Labrador

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Paradise, Newfoundland and Labrador

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Paradise and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Paradise, Newfoundland and Labrador 02/10/2026 09:25

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Paradise, Newfoundland and Labrador

Latest outage, problems and issue reports in Paradise and nearby locations:

  • nicolek1989 Nicole Kearsey (@nicolek1989) reported from St. John's, Newfoundland and Labrador

    Anyone with @TELUS having trouble? Can’t get anything to call out.

  • NEWFFEDUP Pat Hickey (@NEWFFEDUP) reported from St. John's, Newfoundland and Labrador

    @__Janesss @benjtravers Why give a blank check to bell Rogers and Telus. They make enough off taxpayers to be forced to improve cell service. Government boondoggle to billion dollar companies

  • RNC_PoliceNL Royal Newfoundland Constabulary (@RNC_PoliceNL) reported from Logy Bay-Middle Cove-Outer Cove, Newfoundland and Labrador

    Please do not use the listed general inquiry number until Telus/Koodo have restored services. Telus and Koodo cell customers can still access the RNC through 911 in case of an emergency. #ThankYou 3/3

  • ComedyFan1981 George Feeny (@ComedyFan1981) reported from St. John's, Newfoundland and Labrador

    @lorilydialove @TELUS I’d gently hint that you work for a media company and it would suck if they received bad publicity

  • JodyWarren1 Nine Finger (@JodyWarren1) reported from Paradise, Newfoundland and Labrador

    @rbrtmllr After 19 years with Bell I finally had enough and turned to Telus. 5 years in and relatively happy with the service

  • GottabeKD1267 Salty Sea Girl (@GottabeKD1267) reported from Mount Pearl, Newfoundland and Labrador

    @KarlDHarrison @dawnpassmore @brianlilley What? Get back in your lane. Do you think some outfit, let’s say Telus, wants to use your song in an ad campaign for a product you don’t endorse - so they can? Don’t be stupid. Artists own their music. Venues using the music in the background must be registered with Socan.

  • nicolek1989 Nicole Kearsey (@nicolek1989) reported from St. John's, Newfoundland and Labrador

    @TELUS @TELUSsupport I pay for unlimited data and despite that, I still can’t get anything to work this morning. I’ve had nothing but trouble since I switched back to Telus. Help!

  • nlcannabispod Newfoundland Cannabis Podcast (@nlcannabispod) reported from Conception Bay South, Newfoundland and Labrador

    @spearster55 @RogersMobileCa We said **** it and went pre paid with public mobile, no bullshit and uses the Telus network

  • ToddGBaker BruBaker (@ToddGBaker) reported from St. John's, Newfoundland and Labrador

    @OrussellRussell @SamsungMobile After some troubleshooting I found the issue only appeared while on the cellular network. Put phone into plane mode for a few hours and now phone is back to normal. Must contact Telus.

  • RNC_PoliceNL Royal Newfoundland Constabulary (@RNC_PoliceNL) reported from Logy Bay-Middle Cove-Outer Cove, Newfoundland and Labrador

    The RNC are requesting that all persons wishing to contact the police for non-emergency services through Telus and Koodo cell phones please call the following numbers: -Corner Brook: 709-640-6148 -Northeast Avalon Region: 709-685-6024. 2/

  • vince_gibbons Vince Gibbons (@vince_gibbons) reported from St. John's, Newfoundland and Labrador

    @oskeremmie @Bell @TELUS Funny enough the night before last I took a drive up signal hill, parked, picked up my phone and “5G”. Then 2 seconds later it switched back to LTE… thought my phone was on the blink.

  • VintageJohnny79 John Ryan (@VintageJohnny79) reported from St. John's, Newfoundland and Labrador

    Thanks @TELUS @TELUSsupport for the help. I followed your instructions for call back. You have called back and I have since been on hold for over 30 minutes. Great system you got going there. 👏

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • MAWM74895769 MAWM (@MAWM74895769) reported

    @TELUS The difference? The rest of the developed world doesn’t get gouged on cell service pricing!

  • joshogilvie4 Josh Ogilvie (@joshogilvie4) reported

    How great! After being a @TELUS customer for almost 20 yrs they’re willing to provide a $5 discount under their “customer loyalty” program. Seriously!!! Ok time to shop elsewhere. Anybody have suggestions for a provider who values customers?

  • TELUSsupport TELUS Support (@TELUSsupport) reported

    @quanchoux Hi Quan, that's odd. Have you tried to reset the network settings? Is it a TELUS device?

  • jryer jonny (@jryer) reported

    @TELUS I've received 15+ calls from CBSA today. Is there anything you can do to stop this ****?

  • TELUSsupport TELUS Support (@TELUSsupport) reported

    @akanettypayne Hi Akanettypayne, did you require support with your TELUS services?

  • srheth Scott #GetVaccinated (@srheth) reported

    @mrdeclanregan "Fibre" is kind of a term people get hung up on. You can get gig speeds on cable modems now. Actual fibre not really necessary. Service availability still needs work, and I'd expect a good chunk of this funding to end up in Shaw/Telus bank accounts.

  • forktheucp 𖤐ебать Джейсона Кенні𖤐 (@forktheucp) reported

    @ettenyl @TELUSsupport What the hell?? I’m with @PublicMobile which is a subsidiary of Telus and it’s a lot cheaper. I pay $50 a month for 10gb of data, and have unlimited minutes to the states. It caps my data if I’ve used it all and never overcharges me. Easy to port your number to!

  • tewha Steve 🇺🇦 (@tewha) reported

    I’ve seen maybe one “public” @TELUS wifi network in the last five years. (The ones included in a cellular subscription.) I guess that didn’t go anywhere.

  • wjh2os1 wjh2os (@wjh2os1) reported

    @TELUS @FriendlyFuture @redcrosscanada You pik tv sucks. Everyday I get the same error you have exceeded your limit, when no one is logged in. I do not have time to call you everyday and sit on hold. I will be canceling my services as this has gone on for almost 2 years and you have done nothing to fix it.

  • anthonyjflynn Anthony Flynn (@anthonyjflynn) reported

    @theDanalytic The quality of the Telus signal is much better than either Sportsnet Now or TSN GO, or even the NHL TV streams. I have not had any major issues with customer service and bundling my TV service with my internet & mobile means it is not much more expensive than paying for the apps.