Telus

Telus Outage Report in Paradise, Newfoundland and Labrador

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Paradise, Newfoundland and Labrador

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Paradise and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Paradise, Newfoundland and Labrador 01/25/2026 17:40

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near Paradise, Newfoundland and Labrador

The most recent Telus outage reports came from the following cities: Mount Pearl.

Loading map, please wait...
City Problem Type Report Time
CanadaMount Pearl Phone
CanadaSt. John's TV
CanadaSt. John's Total Blackout
CanadaSt. John's Phone
CanadaSt. John's Wi-fi
CanadaTorbay Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Paradise, Newfoundland and Labrador

Latest outage, problems and issue reports in Paradise and nearby locations:

  • rvg_ii Vince Gibbons (@rvg_ii) reported from Mount Pearl, Newfoundland and Labrador

    @VOCMNEWS letting @TELUS mobile customers in NL know they likely can NOT receive calls from land-lines this morning. Cell to cell service is working and making outbound calls works. 1-866-558-2273 just rings and no answer, so best to call *611 from your Telus phone for tech supt

  • JodyWarren1 Nine Finger (@JodyWarren1) reported from Paradise, Newfoundland and Labrador

    @rbrtmllr After 19 years with Bell I finally had enough and turned to Telus. 5 years in and relatively happy with the service

  • nlcannabispod Newfoundland Cannabis Podcast (@nlcannabispod) reported from Conception Bay South, Newfoundland and Labrador

    @spearster55 @RogersMobileCa We said **** it and went pre paid with public mobile, no bullshit and uses the Telus network

  • ToddGBaker BruBaker (@ToddGBaker) reported from St. John's, Newfoundland and Labrador

    @OrussellRussell @SamsungMobile After some troubleshooting I found the issue only appeared while on the cellular network. Put phone into plane mode for a few hours and now phone is back to normal. Must contact Telus.

  • RNC_PoliceNL Royal Newfoundland Constabulary (@RNC_PoliceNL) reported from Logy Bay-Middle Cove-Outer Cove, Newfoundland and Labrador

    The RNC are requesting that all persons wishing to contact the police for non-emergency services through Telus and Koodo cell phones please call the following numbers: -Corner Brook: 709-640-6148 -Northeast Avalon Region: 709-685-6024. 2/

  • NEWFFEDUP Pat Hickey (@NEWFFEDUP) reported from St. John's, Newfoundland and Labrador

    @__Janesss @benjtravers Why give a blank check to bell Rogers and Telus. They make enough off taxpayers to be forced to improve cell service. Government boondoggle to billion dollar companies

  • GottabeKD1267 Salty Sea Girl (@GottabeKD1267) reported from Mount Pearl, Newfoundland and Labrador

    @KarlDHarrison @dawnpassmore @brianlilley What? Get back in your lane. Do you think some outfit, let’s say Telus, wants to use your song in an ad campaign for a product you don’t endorse - so they can? Don’t be stupid. Artists own their music. Venues using the music in the background must be registered with Socan.

  • ComedyFan1981 George Feeny (@ComedyFan1981) reported from St. John's, Newfoundland and Labrador

    @lorilydialove @TELUS I’d gently hint that you work for a media company and it would suck if they received bad publicity

  • nicolek1989 Nicole Kearsey (@nicolek1989) reported from St. John's, Newfoundland and Labrador

    Anyone with @TELUS having trouble? Can’t get anything to call out.

  • RNC_PoliceNL Royal Newfoundland Constabulary (@RNC_PoliceNL) reported from Logy Bay-Middle Cove-Outer Cove, Newfoundland and Labrador

    Please do not use the listed general inquiry number until Telus/Koodo have restored services. Telus and Koodo cell customers can still access the RNC through 911 in case of an emergency. #ThankYou 3/3

  • VintageJohnny79 John Ryan (@VintageJohnny79) reported from St. John's, Newfoundland and Labrador

    Thanks @TELUS @TELUSsupport for the help. I followed your instructions for call back. You have called back and I have since been on hold for over 30 minutes. Great system you got going there. 👏

  • nicolek1989 Nicole Kearsey (@nicolek1989) reported from St. John's, Newfoundland and Labrador

    @TELUS @TELUSsupport I pay for unlimited data and despite that, I still can’t get anything to work this morning. I’ve had nothing but trouble since I switched back to Telus. Help!

  • vince_gibbons Vince Gibbons (@vince_gibbons) reported from St. John's, Newfoundland and Labrador

    @oskeremmie @Bell @TELUS Funny enough the night before last I took a drive up signal hill, parked, picked up my phone and “5G”. Then 2 seconds later it switched back to LTE… thought my phone was on the blink.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • FreqHandy FreqHandy (@FreqHandy) reported

    @set921 @TELUSsupport Because this happens regularly and Telus does nothing for the customers who lose significant money when service is interrupted. A lot of security cameras and systems are now out, leaving many commercial theft insurance policies invalid....

  • FreePasghetti Tenacious N (@FreePasghetti) reported

    @TrevBouds @Sportsnet @TELUS That’s stupid!!

  • cariboo_country Cariboo Country (@cariboo_country) reported

    Good Morning, seeing reports of a Telus Outage this morning...but I guess if you can see this you might not have that issue. Still if you can't get a signal you still got Cariboo Country to hang out with today. Lets get this day started.

  • ultrageekjoe Joe Huising (@ultrageekjoe) reported

    Telus support, call or text, but I'm out of country and your plan won't let me connect. And I'm in Seoul, 5g everywhere expect if u have telus. Kind of useless support? #telus

  • TrevBouds Trev Bouds (@TrevBouds) reported

    Again... TOR vs BOS and it's blacked out in Calgary on @Sportsnet but only on @TELUS. Why? My family has Shaw and they can see it on their sports package. Fix this!

  • DonPablo234 Unacceptable Don Pablo 🇨🇦🇵🇱 (@DonPablo234) reported

    @ComradeVero Yes and no, I'm with Koodo and the prices are fair. It's essentially Telus network for half the price.

  • mcrackins Mcrackins (@mcrackins) reported

    @TELUSsupport @TELUS mobile network is not functioning properly

  • callmeasafebet Sarah (@callmeasafebet) reported

    @TELUSsupport I’ve rebooted my modem to no avail. Having looked into it, it seems others in my area are experiencing the same problem. I understand that sometimes these things happen, I’m just frustrated to be paying so much for a lack of consistency as a loyal Telus customer.

  • JonCore3 Jon Core (@JonCore3) reported

    @ComradeVero Just switched from Bell (terrible customer service) to Telus. 3 cell phones. Bell $230 tax-in 40 gb data plan Telus $175 tax-in 135 gb data plan Both unlimited long distance

  • jenwynneweb Jennifer Wynne Webber (@jenwynneweb) reported

    @Lidsville @TELUSsupport It’s been happening all day in Nanaimo too. Security company said 15 other Telus users called just before I did. Obviously a wider issue happening with Telus and so rather mystifying that Telus Support has not tweeted out any information about what’s happening.