Telus

Telus Outage Report in Paradise, Newfoundland and Labrador

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Paradise, Newfoundland and Labrador

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Paradise and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Paradise, Newfoundland and Labrador 11/21/2025 15:30

November 21: Problems at Telus

Telus is having issues since 11:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Paradise, Newfoundland and Labrador

Latest outage, problems and issue reports in Paradise and nearby locations:

  • vince_gibbons Vince Gibbons (@vince_gibbons) reported from St. John's, Newfoundland and Labrador

    @oskeremmie @Bell @TELUS Funny enough the night before last I took a drive up signal hill, parked, picked up my phone and “5G”. Then 2 seconds later it switched back to LTE… thought my phone was on the blink.

  • nicolek1989 Nicole Kearsey (@nicolek1989) reported from St. John's, Newfoundland and Labrador

    @TELUS @TELUSsupport I pay for unlimited data and despite that, I still can’t get anything to work this morning. I’ve had nothing but trouble since I switched back to Telus. Help!

  • ToddGBaker BruBaker (@ToddGBaker) reported from St. John's, Newfoundland and Labrador

    @OrussellRussell @SamsungMobile After some troubleshooting I found the issue only appeared while on the cellular network. Put phone into plane mode for a few hours and now phone is back to normal. Must contact Telus.

  • ComedyFan1981 George Feeny (@ComedyFan1981) reported from St. John's, Newfoundland and Labrador

    @lorilydialove @TELUS I’d gently hint that you work for a media company and it would suck if they received bad publicity

  • RNC_PoliceNL Royal Newfoundland Constabulary (@RNC_PoliceNL) reported from Logy Bay-Middle Cove-Outer Cove, Newfoundland and Labrador

    The RNC are requesting that all persons wishing to contact the police for non-emergency services through Telus and Koodo cell phones please call the following numbers: -Corner Brook: 709-640-6148 -Northeast Avalon Region: 709-685-6024. 2/

  • JodyWarren1 Nine Finger (@JodyWarren1) reported from Paradise, Newfoundland and Labrador

    @rbrtmllr After 19 years with Bell I finally had enough and turned to Telus. 5 years in and relatively happy with the service

  • VintageJohnny79 John Ryan (@VintageJohnny79) reported from St. John's, Newfoundland and Labrador

    Thanks @TELUS @TELUSsupport for the help. I followed your instructions for call back. You have called back and I have since been on hold for over 30 minutes. Great system you got going there. 👏

  • NEWFFEDUP Pat Hickey (@NEWFFEDUP) reported from St. John's, Newfoundland and Labrador

    @__Janesss @benjtravers Why give a blank check to bell Rogers and Telus. They make enough off taxpayers to be forced to improve cell service. Government boondoggle to billion dollar companies

  • RNC_PoliceNL Royal Newfoundland Constabulary (@RNC_PoliceNL) reported from Logy Bay-Middle Cove-Outer Cove, Newfoundland and Labrador

    Please do not use the listed general inquiry number until Telus/Koodo have restored services. Telus and Koodo cell customers can still access the RNC through 911 in case of an emergency. #ThankYou 3/3

  • nicolek1989 Nicole Kearsey (@nicolek1989) reported from St. John's, Newfoundland and Labrador

    Anyone with @TELUS having trouble? Can’t get anything to call out.

  • GottabeKD1267 Salty Sea Girl (@GottabeKD1267) reported from Mount Pearl, Newfoundland and Labrador

    @KarlDHarrison @dawnpassmore @brianlilley What? Get back in your lane. Do you think some outfit, let’s say Telus, wants to use your song in an ad campaign for a product you don’t endorse - so they can? Don’t be stupid. Artists own their music. Venues using the music in the background must be registered with Socan.

  • nlcannabispod Newfoundland Cannabis Podcast (@nlcannabispod) reported from Conception Bay South, Newfoundland and Labrador

    @spearster55 @RogersMobileCa We said **** it and went pre paid with public mobile, no bullshit and uses the Telus network

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • kofialam kofi (@kofialam) reported

    Been a @Fidomobile customer for 7 years now. All I get is 1gb internet. This is how they treat their loyal customers, also charging a high price at the same time 😳. No where else on earth customers are cheated like this. I’m looking to switch. What’s good? Telus or bell?

  • brxnt17 brant🖤🎸 (@brxnt17) reported

    telus sucks my god.

  • OkanaganMitch Mitch Galloway (@OkanaganMitch) reported

    @Patrick_ORourke @Rogers poor network change mgmt. & incident mgmt. procedures failed them. @telus consistently ranks #1 in network performance due in part to robust change & incident management and a relentless focus on the customer experience. That's not "something that could happen to anyone."

  • thestrangeview Joshua Strange (@thestrangeview) reported

    @TELUS @TELUSsupport hello? Waiting for a explanation for the atrociously slow data speeds I'm receiving since moving to Osoyoos BC. Look for new carrier now as #telus doesn't seemed to be concerned with customer retention. Telus is trash. Thanks for nothing.

  • wildplumbay Colleen (@wildplumbay) reported

    @David_Moscrop 2. I roamed via TELUS. Only problem is my family in the same city here in 🇨🇦are calling me in Honolulu. They call. I don’t answer and call them back. Zero other problems. I don’t have another phone, but planning to get a cheap 🇨🇦 one. 2/3

  • MyTechGenie 𝐌𝐲 𝐓𝐞𝐜𝐡𝐆𝐞𝐧𝐢𝐞 🧞‍♀️ (@MyTechGenie) reported

    .@TELUS your website is full of 502 errors. It’s a real challenge right now to work with you

  • pattersonbrands Rich Patterson (@pattersonbrands) reported

    @TELUS Hmmm, any #fibre issues this morning. My office in #newwest #newwestminster now on 90mbps DL and 10mbps UL, which is way off your serv promise...

  • Freedom07373322 Freedom now (@Freedom07373322) reported

    @TELUS After learning you sold me out literally to Canada public health . When my contracts come do , I will look to go a another supplier. You are terrible to customers to do this ,

  • wjameswright James Wright (@wjameswright) reported

    @ryck_nancy @CanadaKlr I call in about every 6 months and tell them I want to speak to customer retention.....I need them to lower my cost and they always have - I am down to $100 for cable with a few extra channels i wanted and Internet unlimited (Telus)

  • aschtun ashton 🍜 (@aschtun) reported

    suddenly there’s No Service on my phone 👀 @TELUSsupport #telus