Telus

Telus Outage Report in Paradise, Newfoundland and Labrador

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Paradise, Newfoundland and Labrador

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Paradise and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Paradise, Newfoundland and Labrador 09/16/2025 09:55

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (52%)

    Internet (52%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Live Outage Map Near Paradise, Newfoundland and Labrador

The most recent Telus outage reports came from the following cities: St. John's.

Loading map, please wait...
City Problem Type Report Time
CanadaSt. John's TV
CanadaSt. John's Total Blackout
CanadaSt. John's Phone
CanadaSt. John's Wi-fi
CanadaTorbay Phone
CanadaSt. John's Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Paradise, Newfoundland and Labrador

Latest outage, problems and issue reports in Paradise and nearby locations:

  • nicolek1989 Nicole Kearsey (@nicolek1989) reported from St. John's, Newfoundland and Labrador

    Anyone with @TELUS having trouble? Can’t get anything to call out.

  • nicolek1989 Nicole Kearsey (@nicolek1989) reported from St. John's, Newfoundland and Labrador

    @TELUS @TELUSsupport I pay for unlimited data and despite that, I still can’t get anything to work this morning. I’ve had nothing but trouble since I switched back to Telus. Help!

  • JodyWarren1 Nine Finger (@JodyWarren1) reported from Paradise, Newfoundland and Labrador

    @rbrtmllr After 19 years with Bell I finally had enough and turned to Telus. 5 years in and relatively happy with the service

  • RNC_PoliceNL Royal Newfoundland Constabulary (@RNC_PoliceNL) reported from Logy Bay-Middle Cove-Outer Cove, Newfoundland and Labrador

    The RNC are requesting that all persons wishing to contact the police for non-emergency services through Telus and Koodo cell phones please call the following numbers: -Corner Brook: 709-640-6148 -Northeast Avalon Region: 709-685-6024. 2/

  • ToddGBaker BruBaker (@ToddGBaker) reported from St. John's, Newfoundland and Labrador

    @OrussellRussell @SamsungMobile After some troubleshooting I found the issue only appeared while on the cellular network. Put phone into plane mode for a few hours and now phone is back to normal. Must contact Telus.

  • NEWFFEDUP Pat Hickey (@NEWFFEDUP) reported from St. John's, Newfoundland and Labrador

    @__Janesss @benjtravers Why give a blank check to bell Rogers and Telus. They make enough off taxpayers to be forced to improve cell service. Government boondoggle to billion dollar companies

  • ComedyFan1981 George Feeny (@ComedyFan1981) reported from St. John's, Newfoundland and Labrador

    @lorilydialove @TELUS I’d gently hint that you work for a media company and it would suck if they received bad publicity

  • RNC_PoliceNL Royal Newfoundland Constabulary (@RNC_PoliceNL) reported from Logy Bay-Middle Cove-Outer Cove, Newfoundland and Labrador

    Please do not use the listed general inquiry number until Telus/Koodo have restored services. Telus and Koodo cell customers can still access the RNC through 911 in case of an emergency. #ThankYou 3/3

  • nlcannabispod Newfoundland Cannabis Podcast (@nlcannabispod) reported from Conception Bay South, Newfoundland and Labrador

    @spearster55 @RogersMobileCa We said **** it and went pre paid with public mobile, no bullshit and uses the Telus network

  • vince_gibbons Vince Gibbons (@vince_gibbons) reported from St. John's, Newfoundland and Labrador

    @oskeremmie @Bell @TELUS Funny enough the night before last I took a drive up signal hill, parked, picked up my phone and “5G”. Then 2 seconds later it switched back to LTE… thought my phone was on the blink.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Tracey_YYC Tracey Forbes (@Tracey_YYC) reported

    @Bowhuntingbsfan @TELUS Have you talked to them? Maybe it’s an easy fix

  • graciemargaret_ gracie margaret🫧 (@graciemargaret_) reported

    @EastlinkSupport i’ve tried calling multiple times and have been on hold 30mins + and keep getting disconnected. i’ve been without service and data for 2 days now but my boyfriend who’s with telus has had no issues, im so frustrated🫠

  • ThatTimmKid Timm Flindall (@ThatTimmKid) reported

    @DaveDevineOnAir @TELUS Yeah I was pissed, at least they give us the option to take it right from our debit at no charge but like… wtf? Customer not friendly… specially when they had us all sign up for it originally cuz they were promoting it to us as a good thing. #greedy

  • snowphieee Snowphie 🌸 (@snowphieee) reported

    @duchofb_dorothy @jenniferelle_ You know what I do when I can’t make a payment on time? I call the company and ask for an extension. I’ve never had Telus or HydroOne or anyone say no….

  • pawprints1986 Laney 👩‍💻🥄🇨🇦 (@pawprints1986) reported

    @AMCKunneke @rhondamorton @CBCAlerts Side note also but I bet telus alone could afford to donate billions without even slightly risking bankruptcy ... Without you even having to donate. Canada as a whole pays an arm and a leg for service that takes pennies to actually provide

  • riderpride_m Mike (@riderpride_m) reported

    @TELUS what is going on with internet in Calgary? Been out since midnight. You already cost me a day of work Thursday for same outage.

  • pashedmotatoes Lil Maritimer 🇨🇦 (@pashedmotatoes) reported

    @colorofpretty @TELUS @FriendlyFuture Koodo customer also and have really bad cell coverage. Phone calls even cut out or disconnect.

  • jacmacintyreCB JackNW (@jacmacintyreCB) reported

    @TELUSsupport @TELUS Hi telus, I am in Cape Breton without power after Hurricane Fiona and you just shut off my high speed data making it harder to get in touch with my family. Anyway we can fix this???

  • MLRossiterHfx Mary-lou Rossiter 🇺🇦 (@MLRossiterHfx) reported

    @Tim_Bousquet Telus kept trying to tell me yesterday that « it is normal to have cell coverage down during severe weather events”🙄

  • lisamayor Lisa Mayor (@lisamayor) reported

    A spokesperson for Telus told me that due to #Fiona causing outages, they are "supporting our network partner that owns the infrastructure in the area to deploy critical equipment, including generators and batteries." cont'd