Telus

Telus Outage Report in Lachine, Montréal, Québec

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Lachine, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Lachine and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Lachine, Montréal, Québec 01/02/2026 18:10

January 02: Problems at Telus

Telus is having issues since 05:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Lachine, Montréal, Québec

The most recent Telus outage reports came from the following cities: Montréal.

Loading map, please wait...
City Problem Type Report Time
CanadaMontréal Internet
CanadaMontréal Internet
CanadaMontréal Total Blackout
CanadaMontréal Phone
CanadaMontréal Phone
CanadaMontréal Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Lachine, Québec

Latest outage, problems and issue reports in Lachine and nearby locations:

  • Trumpismme Politics, Sports (@Trumpismme) reported from Dollard-Des Ormeaux, Québec

    As usual Ezra's in the money. If i were a telus customer of be changing companies asap.

  • gmnewlook Martin Cirino Photography 🚆🚇🚉🚍✈📷🇨🇦 (@gmnewlook) reported from Montréal, Québec

    Friggin' ADT by Telus...been on hold for 70 minutes with tech support...never waited more than 5 minutes before Telus bought them...

  • iwillbehave514 Iwillbehave514 (@iwillbehave514) reported from Montréal, Québec

    @chromaticaxis @marisa_buck We are having issues right now with TELUS ....I wouldn’t come

  • _alicehirsch alice hirsch (@_alicehirsch) reported from Montréal, Québec

    Welcome to Telus where customers feel entitled to a phone line and will throw accusations at you when they fail a credit check.

  • iwillbehave514 Iwillbehave514 (@iwillbehave514) reported from Montréal, Québec

    What a joke #TELUS makes u waste time when it’s an eternal problem

  • twoodward65 Tracy (@twoodward65) reported from Montréal, Québec

    I cannot believe @TELUS has still not corrected this issue! You can do better @TELUS

  • downsdispatch John Downs (@downsdispatch) reported from Montréal, Québec

    I’ve given up the same 416 phone number I’ve had for decades! I was told I’ve been paying $20 more per month compared to what people in Quebec pay. My cost of home internet/cable and cell service has plummeted compared to what I last paid in Toronto. #BellCanada #Telus

  • Sheens13 Sheeners (@Sheens13) reported from Montréal, Québec

    Wow #telus way to just hang up on your client. And I wasn’t even rude👏

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • oneframeoff Raymond Ocampo (@oneframeoff) reported

    @Shawhelp Here's Telus' ad: "Another Shaw outage? That’s bananas. Tired of spotty internet? Does your TV or phone cut out at the worst possible times? Switch to TELUS and enjoy reliable internet – with upload speeds more than 9X faster than Shaw" @TELUS @ShawInfo #perfectresponse

  • auzziejlee CBT: crash bandicoot therapy (@auzziejlee) reported

    so thank you telus for basically creating the inconvenience that affected the internet service you provided for both households for that length of time and this new one that came as a direct result, made even worse during pandemic time thank you for absolutely rawdogging us

  • yegventures Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰 (@yegventures) reported from Edmonton, Alberta

    @trinighyul @TELUSsupport @TELUS Oh that's horrible. A couple years ago I was part of the 1% of users who had no email service for weeks.

  • sookemonitor Bob Lawblaw (@sookemonitor) reported

    @TELUSsupport Oh, thanks for answering. Maybe if you could just find a way to stop the scammers from using the Telus ID when they phone us. Whenever we see a phone message from Telus they never leave a message and we never answer.

  • katpeeple KatPeeple (@katpeeple) reported

    I will now be one of those and complain about @TELUS - automated system doesn't work, and when you get to speak to a person they make a mistake and want to take 3-5 days to process money back to my credit card. I now understand why people just use the internet. #fail

  • LittleMsICS91 🇨🇦 (@LittleMsICS91) reported

    @telus bummer! I spoke to one of your agents and she said my modem is affected by an outage in Surrey. This is ridiculous!!! How can I #workfromhome if I don't have #internet? Times like these you question, WHY HAVE I STAYED WITH TELUS FOR 8 years?!?! 😬 #EPICFAIL

  • katieekatess katie baradoy (@katieekatess) reported

    So all that being said stay far away from @TELUS. We have no equipment, anything and we are still expected to pay this huge fee. What are we paying for??? And why! Especially if you CAN cancel it, but refuse to. Will not ever be using your service again

  • Canuckjd canuckjd (@Canuckjd) reported

    @yegventures That’s ultimately why I created a more generic email account for myself (outlook, gmail, etc). I stopped using Telus and Shaw branded accounts so I could switch providers without problems.

  • Sir_Boops *boop* ½💉 (@Sir_Boops) reported

    @Fenix_Pony Dump them and goto one of the mid tier brands, they're all the same price ( way more data, 50$ for 8GB promo ) so your choice is just what network Telcos in Canada are trash Virgin - Bell Koodo - Telus Fido - Rogers

  • InTheYYC EAP (@InTheYYC) reported

    @TELUS @TELUSsupport this company is ****, 3 times my services have been out in a matter of 3 weeks. These Twitter channels don't work...and just renewed on a new contact, **** sake