Telus

Telus Outage Report in Lachine, Montréal, Québec

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Lachine, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Lachine and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Lachine, Montréal, Québec 11/25/2025 23:30

November 25: Problems at Telus

Telus is having issues since 05:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Lachine, Montréal, Québec

The most recent Telus outage reports came from the following cities: Montréal and Longueuil.

Loading map, please wait...
City Problem Type Report Time
CanadaMontréal Phone
CanadaMontréal Phone
CanadaMontréal Internet
CanadaLongueuil Internet
CanadaMontréal Internet
CanadaMontréal Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Lachine, Québec

Latest outage, problems and issue reports in Lachine and nearby locations:

  • _alicehirsch alice hirsch (@_alicehirsch) reported from Montréal, Québec

    Welcome to Telus where customers feel entitled to a phone line and will throw accusations at you when they fail a credit check.

  • downsdispatch John Downs (@downsdispatch) reported from Montréal, Québec

    I’ve given up the same 416 phone number I’ve had for decades! I was told I’ve been paying $20 more per month compared to what people in Quebec pay. My cost of home internet/cable and cell service has plummeted compared to what I last paid in Toronto. #BellCanada #Telus

  • iwillbehave514 Iwillbehave514 (@iwillbehave514) reported from Montréal, Québec

    What a joke #TELUS makes u waste time when it’s an eternal problem

  • Sheens13 Sheeners (@Sheens13) reported from Montréal, Québec

    Wow #telus way to just hang up on your client. And I wasn’t even rude👏

  • iwillbehave514 Iwillbehave514 (@iwillbehave514) reported from Montréal, Québec

    @chromaticaxis @marisa_buck We are having issues right now with TELUS ....I wouldn’t come

  • FriendlyFuture TELUS Friendly Future Foundation (@FriendlyFuture) reported from Montréal, Québec

    You can support emergency relief efforts today by texting 41010 to donate $20 to TELUS @FriendlyFuture. All funds will go to local charities on the ground helping those impacted by #HurricaneFiona.

  • twoodward65 Tracy (@twoodward65) reported from Montréal, Québec

    I cannot believe @TELUS has still not corrected this issue! You can do better @TELUS

  • gmnewlook Martin Cirino Photography 🚆🚇🚉🚍✈📷🇨🇦 (@gmnewlook) reported from Montréal, Québec

    Friggin' ADT by Telus...been on hold for 70 minutes with tech support...never waited more than 5 minutes before Telus bought them...

  • Trumpismme Politics, Sports (@Trumpismme) reported from Dollard-Des Ormeaux, Québec

    As usual Ezra's in the money. If i were a telus customer of be changing companies asap.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • ElenaPorter42 Elena Porter (@ElenaPorter42) reported

    @Noxris @TELUS Oh, I know. But I have no other options for running my business. It isn’t a cell phone issue.

  • hotcheri Aquarian Princess (@hotcheri) reported

    I couldn't even work today because the internet kept cutting out and if I'm even 1 day late paying my bill I get a late charge. No, I'm definitely gonna sue because if you make me lose my job due to your crappy service... @TELUS @TELUSsupport

  • XodaOW Xoda (@XodaOW) reported

    @TELUSsupport @TELUS Dog **** provider fix my **** idiots

  • Noxris Noxris (@Noxris) reported

    @cridge17 @TELUS IM WARNING YOU BUDDY. FROM ONE CUSTOMER TO ANOTHER. I HAVENT HAD A SINGLE POSITIVE ENGAUGEMENT WITH TELUS OR PROPER SPEEDS IN 10 YEARS. IT WILL BE GOOD FOR A COUPLE WEEKS BUT YOU'RE GONNA END UP HAVING TO CALL THEM EVERY OTHER DAY TO MAKE SURE THE INTERNET EVEN STAYS USABLE.

  • Noxris Noxris (@Noxris) reported

    @cridge17 @TELUS just wait a week yo that shits about be in the negatives horrible company

  • Noxris Noxris (@Noxris) reported

    I live in a rural area so YOU are the only one who can save me from this hellscape that is telus provided internet. Only problem is since telus makes it so hard for me to make my money, i dont have the funds to jump into starlink. this is where you come in <3 (4/?)

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    The #Telus reply to the #CRTC Dead Grandmother case is due today. They will be arguing how nothing in the telecom act applies to them as they discriminate against people in the 867 area code, block calls, harm people, and charge for services never rendered.

  • RNCStatusCheck ConventionStatus (@RNCStatusCheck) reported

    @TELUSsupport Hi, I keep getting password reset emails from you. Problem is, I do not have a Telus account, never have, and never could -- I'm American. Tried emailing you to let you know. Can't figure out how else to contact you. DM me, maybe? I can send screenies there.

  • 76pedrosilva Pedro Silva (@76pedrosilva) reported

    @jkenney @TELUS Hope they improve the network...there internet sucks.

  • Rahul18683920 Rahul (@Rahul18683920) reported

    @LGIndia Dear customer RNP210429053503 is given to TELUS GLOBAL SOLUTIONS . Please provide better solution