Telus Outage Report in Lachine, Montréal, Québec
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Lachine, Québec
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Lachine and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 24: Problems at Telus
Telus is having issues since 09:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (22%)
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Wi-fi (10%)
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TV (7%)
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E-mail (6%)
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Total Blackout (4%)
Live Outage Map Near Lachine, Montréal, Québec
The most recent Telus outage reports came from the following cities: Montréal and Laval.
| City | Problem Type | Report Time |
|---|---|---|
 Montréal |
Wi-fi | |
| Montréal |
Wi-fi | |
| Montréal |
Total Blackout | |
| Montréal |
Internet | |
| Montréal |
Wi-fi | |
| Montréal |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Lachine, Québec
Latest outage, problems and issue reports in Lachine and nearby locations:
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TELUS Friendly Future Foundation
(@FriendlyFuture) reported
from
Montréal, Québec
You can support emergency relief efforts today by texting 41010 to donate $20 to TELUS @FriendlyFuture. All funds will go to local charities on the ground helping those impacted by #HurricaneFiona.
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Iwillbehave514
(@iwillbehave514) reported
from
Montréal, Québec
@chromaticaxis @marisa_buck We are having issues right now with TELUS ....I wouldn’t come
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Iwillbehave514
(@iwillbehave514) reported
from
Montréal, Québec
What a joke #TELUS makes u waste time when it’s an eternal problem
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Martin Cirino Photography 🚆🚇🚉🚍✈📷🇨🇦
(@gmnewlook) reported
from
Montréal, Québec
Friggin' ADT by Telus...been on hold for 70 minutes with tech support...never waited more than 5 minutes before Telus bought them...
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alice hirsch
(@_alicehirsch) reported
from
Montréal, Québec
Welcome to Telus where customers feel entitled to a phone line and will throw accusations at you when they fail a credit check.
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Politics, Sports
(@Trumpismme) reported
from
Dollard-Des Ormeaux, Québec
As usual Ezra's in the money. If i were a telus customer of be changing companies asap.
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John Downs
(@downsdispatch) reported
from
Montréal, Québec
I’ve given up the same 416 phone number I’ve had for decades! I was told I’ve been paying $20 more per month compared to what people in Quebec pay. My cost of home internet/cable and cell service has plummeted compared to what I last paid in Toronto. #BellCanada #Telus
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Sheeners
(@Sheens13) reported
from
Montréal, Québec
Wow #telus way to just hang up on your client. And I wasn’t even rude👏
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Tracy
(@twoodward65) reported
from
Montréal, Québec
I cannot believe @TELUS has still not corrected this issue! You can do better @TELUS
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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millimeterpeter
(@shadyoutlaw79) reported
@TELUS your @TELUSsupport is garbage and your in store is even worse. Do you guys not have a class in manners? Should maybe teach it to your employees.
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Dan Bratt
(@danieltbratt) reported
@koodo Your CS is terrible. My father is in the hospital without access to his service and I can’t even keep his phone number he has had for years. I will never recommend Koodo/Telus to anyone. I’m switching my lines to Bell as soon as I can. 😔 #fail
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Elle Jaysee
(@newHatshepsut) reported
@Tonygeheran you make more than 4 million dollars per year but you think it’s ok to cancel a persons cell service (during the season of giving) for owing $134 for 2 weeks. Absolutely despicable! Meanwhile Telus claims to care about people’s health? What B.S. Shame on you!
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Lahni
(@Lahnir) reported
@TELUS @TELUSsupport how long is the internet going to be down? I better be getting a reduction on my bill this month.
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Shawn King
(@ShawnKing) reported
@montef @TELUS @TELUSsupport Unfortunately, they can’t reject on amounts, only on companies/names. Problem is, they are my (******) ISP. I paid them their $120 at the beginning of the month. I have no idea what these additional charges are!
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Faye Fox
(@MissFaye77) reported
@TELUS now I’m being transferred back to have my account cancelled again #wasteoftime this is why I don’t pick up the phone when companies call. I’m 49 minutes and counting to resolve an issue that I didn’t start for a service that hasn’t worked in 18 months
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sashi
(@xxsashixx) reported
@TELUS @TELUSsupport my fibre bill with taxes is $16 higher than what it is supposed to. Also I’m also $150 short on my bill credits as what was agreed on, on my original service agreement
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Ainsley Thor 🇨🇦
(@AinsleyThor) reported
@JanetBrown980 Just got a call…at 5:05am —something to do with Microsoft. We can send people into space but can’t stop these awful spam calls 🤬 @TELUS do better!
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Faye Fox
(@MissFaye77) reported
@TELUS I just got a call from your ADT team and want to cancel. Then they dropped me into a phone queue. I thought customer service was your bag? #badservice now I’m taking to someone else about my account with no intro.
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🧡 Badger Non-Conforming
(@mysicksadlife) reported
@telus @TELUSsupport Hey. Telus people. How do I either -make you quit calling me 3x a week for no reason -cancel all my services with you, citing the obsessive phone calls as a reason? I don't want additional offers, o don't want deals, I want to be left alone by you.