Telus Outage Report in Comox Valley Regional District, British Columbia
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Comox Valley Regional District, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Comox Valley Regional District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 19: Problems at Telus
Telus is having issues since 09:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (21%)
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Wi-fi (10%)
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TV (7%)
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E-mail (6%)
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Total Blackout (5%)
Live Outage Map Near Comox Valley Regional District, British Columbia
The most recent Telus outage reports came from the following cities: Courtenay.
| City | Problem Type | Report Time |
|---|---|---|
 Courtenay |
Internet | |
| Courtenay |
Phone | |
| Courtenay |
Internet | |
| Courtenay |
||
| Courtenay |
Internet | |
| Denman Island |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Comox Valley Regional District, British Columbia
Latest outage, problems and issue reports in Comox Valley Regional District and nearby locations:
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Rob Goblin 🎃👻💀
(@twistystacherun) reported
from
Courtenay, British Columbia
Years ago, before joining the railroad, I was a telephone operator at Telus. For a while, all the non-male operators got this rude guy calling, commenting and cursing them out. I recognized when he called because he’d usually hang up and call back to harass the ladies...
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Chris Wardman
(@chris_wardman) reported
from
Denman Island, British Columbia
Very long service call with @telus to discover that they’ve been charging me for a service they can’t provide to a rural area. #crtc
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Chris Wardman
(@chris_wardman) reported
from
Denman Island, British Columbia
Good work @TELUS ! “Due to a system issue on October 28th, 2021, the Unlimited Internet usage add-on has been removed from accounts. We apologize for the inconvenience this has caused.”
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Mike Hogan 🇺🇦
(@Malcha_Marg) reported
from
Courtenay, British Columbia
I get my home internet service and mobile data plan from two different companies (Telus and Shaw). A wise plan going forward. #NotRogers #rogersoutage
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Tim Rulez
(@TimNorthVan) reported
@revolutionvote @TELUS Like any successful oligopoly, it's gotten to the point where there really are no good choices. - a former Clearnet & Fido customer ...
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Merna Schmidt
(@actionsforgood) reported
Seriously I really need to contact @Telus and it's turning out to be impossible. Is there a special ph number or email where someone can actually provide customer service? I'm so beyond frustrated with #Telus !!!
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Armed and Adorable FLFO
(@JT_Fisherman) reported
@revolutionvote @TELUS Plus they never increase the rate of my package. I even watch for deals to get better packages when they have them. Rn I'm $55 unlimited plus 8gb data before tax.
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Right of Revolution
(@revolutionvote) reported
@JT_Fisherman @TELUS That was my deal too, I buy phones outright so I have had the same plans since 2016. They were never supposed to increase.
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CDN Cynic
(@Cynic96104984) reported
Last Sunday, around 1pm, I reached out to @TELUSsupport about our terrible internet quality & was assured that my file had been escalated and I would be contacted by a manager “shortly”... it’s now Thursday at 9pm and no one has called... I get only excuses from #Telus. I’m done.
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Erwin Landsberger
(@ErwinLands) reported
@TELUSsupport TELUS is disrupting the Covid vaccination process. Effective March 21 Telus will no longer host their Webmail forcing all users to migrate to Google. This at a time when Public Health need to contact people for vaccination. Thumbs down to Telus for stupid decisions
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theagedreason
(@80lemoyne) reported
My 85-year-old mother in BC spent the entire day trying to get through to the @TELUS managed covid line. After hundred of attempts, she never got to talk to a human or book her vaccination. How is this not elder abuse? Telus couldn’t arrange a fart at a chilli-eating contest.
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Giromon
(@giromonsale) reported
@texfre @adriandix Blame Telus who is Contracted to provide that Service. Ministers cannot micromanage this although ultimately they are responsible. Telus screwed up.
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Yus Yorhead
(@Koodo97749928) reported
@CTVVancouver I love how the BC government is protecting Telus and it's foreign workers but does very little to protect us. Instead they're giving everyone an illusion they are and dumbass meda believe it. The NDP fail to do what's ethically and morally just and release the contract terms.
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SEMPHIS
(@semphisss) reported
@NewFiie Yeah thats the issue I ping sooooo much better with telus 35 Denver 55 chi/dal Shaw 60 Denver 55-100 for chi-dallas depending on day