Telus Outage Report in Comox Valley Regional District, British Columbia

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

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Full Outage Map

Problems in the last 24 hours in Comox Valley Regional District, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Comox Valley Regional District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

1. 

   Internet (50%)

2. 

   Phone (21%)

3. 

   Wi-fi (11%)

4. 

   TV (7%)

5. 

   E-mail (6%)

6. 

   Total Blackout (5%)

Live Outage Map Near Comox Valley Regional District, British Columbia

The most recent Telus outage reports came from the following cities: Courtenay.

City	Problem Type	Report Time
Courtenay	Internet	16 days ago
Courtenay	Phone	25 days ago
Courtenay	Internet	2 months ago
Courtenay	E-mail	3 months ago
Courtenay	Internet	4 months ago
Denman Island	TV	4 months ago

Community Discussion

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Telus Issues Reports Near Comox Valley Regional District, British Columbia

Latest outage, problems and issue reports in Comox Valley Regional District and nearby locations:

• Rob Goblin 🎃👻💀 (@twistystacherun) reported 23 minutes ago from Courtenay, British Columbia

  Years ago, before joining the railroad, I was a telephone operator at Telus. For a while, all the non-male operators got this rude guy calling, commenting and cursing them out. I recognized when he called because he’d usually hang up and call back to harass the ladies...

• Chris Wardman (@chris_wardman) reported 41 minutes ago from Denman Island, British Columbia

  Very long service call with @telus to discover that they’ve been charging me for a service they can’t provide to a rural area. #crtc

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• Trish Spink (@trishspink1) reported 5 minutes ago

  @virginmobilecan switched to Virgin from Telus and really struggling with Virgin technical support. After 5 phone calls and 2 none returned calls (when technicians were at a loss) problem still not resolved and still no plan to resolve. Please help

• Gurpreet Singh (@gopsy_s_goraya) reported 6 minutes ago

  @TU_Canada @TELUS @TELUSsupport It’s so frustrating to get run around to have something fixed on my account that is not my mistake. Any help would be appreciated

• x - Coldplay_Oilers ➐ (@coldplay_oilers) reported 10 minutes ago

  @FP_Champagne Minister, this is garbage. Disband the CRTC. They are harming Canadians and protecting Bell, Rogers, Telus.

• Shirley Y (@shirleyyeung) reported 13 minutes ago

  @TELUSsupport 1/ May 26 around 1345 - had no internet. Unplugged the router, no luck. Called Telus, they said no outage, did some troubleshooting, conclusion was router is failing. Agent was able to book a technician to drop off a new router for May 27 9 to 11am.

• Bryan (@ThatBryanDavies) reported 15 minutes ago

  @StarlinkPage I’m on the waitlist and I’m hoping to be fast tracked, our local work from home rules during the pandemic have resulted in unusable internet for the last year. My current speeds top out at 3mbps down and 0.5mbps up. Telus is the only option and they don’t care.

• Guy (@man_of_storm) reported 16 minutes ago

  @TekSavvyBuzz Bell, Rogers and Telus have made very little efforts to provide a broadband solution to the rural communities. They do not deserve this break until such a time that they have a proper service in the rural communities.

• jeremy (@NNebuula) reported 21 minutes ago

  talking to telus (provider) customer services about my internet and they said i have fiber😭. i call 🧢

• Peter Nowak (@peternowak) reported 22 minutes ago

  @C_A_Todd Other than a few short years not so long ago, the CRTC never did work for consumers. And the same entity also recently made sure we won’t have anyone besides Bell, Rogers and Telus to choose from for wireless either.

• JustWatchMe (@JustWatchMe14) reported 25 minutes ago

  @David_Moscrop PM @JustinTrudeau @s_guilbeault you must TEAR DOWN CRTC. An organization that was meant to protect consumers is protecting profits of a Canadian telecom monopoly. Why is a former VP of Telus the head of CRTC??? A man who telecom lobbyists can buy with a wink!!!

• Mistted25 (@mistted25) reported 26 minutes ago

  @TELUS There was a clause within Ian Scott's farewell package that forces him to kneel down and blow you, Bell & Rogers once he'd be head of the CRTC, am I right? Or are you still outright bribing him? I don't think you'd be that cocky with Charbonneau & all... #Bell #ROGERS