Telus Outage Report in Comox Valley Regional District, British Columbia
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Comox Valley Regional District, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Comox Valley Regional District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 18: Problems at Telus
Telus is having issues since 09:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
-
Internet (51%)
-
Phone (21%)
-
Wi-fi (10%)
-
TV (7%)
-
E-mail (6%)
-
Total Blackout (5%)
Live Outage Map Near Comox Valley Regional District, British Columbia
The most recent Telus outage reports came from the following cities: Courtenay.
| City | Problem Type | Report Time |
|---|---|---|
 Courtenay |
Internet | |
| Courtenay |
Phone | |
| Courtenay |
Internet | |
| Courtenay |
||
| Courtenay |
Internet | |
| Denman Island |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Comox Valley Regional District, British Columbia
Latest outage, problems and issue reports in Comox Valley Regional District and nearby locations:
-
Chris Wardman
(@chris_wardman) reported
from
Denman Island, British Columbia
Very long service call with @telus to discover that they’ve been charging me for a service they can’t provide to a rural area. #crtc
-
Rob Goblin 🎃👻💀
(@twistystacherun) reported
from
Courtenay, British Columbia
Years ago, before joining the railroad, I was a telephone operator at Telus. For a while, all the non-male operators got this rude guy calling, commenting and cursing them out. I recognized when he called because he’d usually hang up and call back to harass the ladies...
Telus Issues Reports
Latest outage, problems and issue reports in social media:
-
Forecast
(@ChinookArchYYC) reported
@TELUSsupport we are having significant mobile voice connection challenges. Our household has 3 phone devices on Telus, Koodo and Bell (all riding on Telus' network) and all devices are struggling with poor quality. - dropped calls - can't be heard or can't hear during calls
-
Rog
(@rogman911) reported
@TELUS your fiber network sucks. Explain to me how I can’t stream optik tv when I’m in the same room as the router? You’re sure happy to charge me $200+ for tv and Internet tho. #bebetter
-
Matt Hickey
(@MattHic54841938) reported
I love @TELUS @TELUSsupport. Book an install for Friday past and they tell me there's an issue outside that there is no splitter installed when a @TELUS technician was paid to have 2 installed and put it in the system that he had done the work. 1/?
-
Bryce
(@bryceinTO) reported
Dear @TELUS your new charge for paying my bill with my credit card has me seriously considering moving when my contract is up in December after 14 years with your company. We already pay the highest mobility bills in the world. Pay your own damn fees!
-
Ї♏ϟυґℯ♏αη 🇨🇦🚴🏻⛷ 😷 wants Safe Schools for Kids
(@sherwhizt) reported
@appalbarry @HSBC I sympathize. All the large US corporations started taking their customer service and IT support offshore in the mid 2000's. I get nowhere with customer service at Telus and Vail Resorts. After I get a local number from offshore support, I'm connected back to the same person😬
-
Kim
(@kimserediak) reported
@TELUS your customer service is crap. I know it. You know it. Everyone knows it. Do better.
-
SusanT
(@typical_susan) reported
I am so done with @Telus and their horrendous Customer (Dis)Service. They’re about to lose a long time customer and by the look of things on here today, I’m not the only one. #Telus
-
Right Wing, Shoots Left 🇨🇦🏒🥅🌈 😷💉💉
(@HILITINGHOCKEY) reported
@ChinookArchYYC @Emir_Kazic @TELUS QAnon warned us all about the 5G network. Would we listen? Nooooo!
-
Elly
(@HA77702018) reported
@TELUSsupport @TELUS REALLY tired of your faulty h/w and connect problems. Also new remote does not allow me to adjust volume. Third Apple box and remote now. Unacceptable and will be looking for new provider. ALSO, remove the $13.99 charges from my account - all of them.
-
E Jean Simpson BEd, BA, MA, Author
(@EJS08026749) reported
Incredibly wonderful that the lady showed me how to fix things...explained what I needed to know. Got the phone fixed and we tested. Glitches should not be a problem. Thank you again helpful techs at @TELUS in Charlottetown Mall! There were two a tall man and a lady. Good staff!