Telus Outage Report in Comox Valley Regional District, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Comox Valley Regional District, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Comox Valley Regional District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (22%)
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Wi-fi (10%)
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TV (7%)
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E-mail (6%)
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Total Blackout (5%)
Live Outage Map Near Comox Valley Regional District, British Columbia
The most recent Telus outage reports came from the following cities: Courtenay.
| City | Problem Type | Report Time |
|---|---|---|
 Courtenay |
Internet | |
| Courtenay |
Phone | |
| Courtenay |
Internet | |
| Courtenay |
||
| Courtenay |
Internet | |
| Denman Island |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports Near Comox Valley Regional District, British Columbia
Latest outage, problems and issue reports in Comox Valley Regional District and nearby locations:
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Rob Goblin 🎃👻💀
(@twistystacherun) reported
from
Courtenay, British Columbia
Years ago, before joining the railroad, I was a telephone operator at Telus. For a while, all the non-male operators got this rude guy calling, commenting and cursing them out. I recognized when he called because he’d usually hang up and call back to harass the ladies...
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Chris Wardman
(@chris_wardman) reported
from
Denman Island, British Columbia
Good work @TELUS ! “Due to a system issue on October 28th, 2021, the Unlimited Internet usage add-on has been removed from accounts. We apologize for the inconvenience this has caused.”
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Chris Wardman
(@chris_wardman) reported
from
Denman Island, British Columbia
Very long service call with @telus to discover that they’ve been charging me for a service they can’t provide to a rural area. #crtc
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Marcelo S. de Araújo 🇧🇷🇨🇦🇧🇷🇨🇦
(@MarceloSdAraujo) reported
@TELUS, I’m waiting for almost 2 months. You billed me a cancelation fee. Interesting because I didn't cancel anything. Almost $300. I keep receiving messages to pay a debt that I should not have. I need a solution ASAP.
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JJ
(@BurnCity79) reported
@TELUS rips their good customers off. I ordered a brand new phone & they sent me a non functioning refurbished phone & won't do anything about it. 8 loyal years with them...never had to chase me for payments & this is how they do you. Now I'm stuck with a phone that doesn't work.
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Gyrox39
(@Gyrox39) reported
I spoke to 3 different agents to try to rectify one business account issue. The only enjoyable part of the 1 hour process was the rooster! #Telus
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JJ
(@BurnCity79) reported
WARNING: @TELUS advertises refurbished phones as brand new phones then in a few weeks when the phone craps its pants Telus gives you the middle finger & tells you it's not their problem.
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Ankur Patel
(@pintutpatel) reported
@TELUSsupport Your Tech team has did all step and they are saying this is good you’re getting 500Mbps. Manes I have to pay for 1GB and gets 500Mbps that what they’re saying. This is support Telus giving the solutions. This is kind of making the fool to customers and making money by Telus.
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Shar
(@shar32473115) reported
@TELUS @KilalaLelum Is your mobile network down? Your customer service is awful btw
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JJ
(@BurnCity79) reported
WARNING: @TELUS advertises refurbished phones as brand new phones & charges you the price of the brand new phone then in a few weeks when the phone craps it's pants Telus gives you the middle finger & tells you it's not their problem.
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Anton
(@drcru) reported
@TELUSsupport hi, a truck knocked down the Telus lines at my parents house and fire dept had to come out and try to prop them back up. Wires are partially up now but dangling from other cables. My dad tried to call support but was told Thursday for repair. Any chance at sooner?
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Sam Policicchio
(@sammpolicicchio) reported
@TELUS super disappointed in your loyalty support. Did refer a friend in December, received email confirmation, but no bill credit. Call in 4 months later and they “can’t find it” ? Only had to call in 2 days in a row to be screwed over. Thanks 🫡
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Sarab Ahluwalia
(@SarabAhluwalia) reported
@TELUS i temporary moved to Michigan from vancouver and got the US-CAN plan. Getting single network bar and LTE is no better than 2G speeds. Tried sim card in-out, phone on-off as your CSR team always recommend. Please sort this out or I'll have to switch. Thenks!