Vidéotron Outage Report in Boucherville, Montérégie, Québec
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Boucherville, Québec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Boucherville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (72%)
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Wi-fi (9%)
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Total Blackout (7%)
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TV (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Boucherville, Montérégie, Québec
The most recent Vidéotron outage reports came from the following cities: Montréal, Beloeil, Terrebonne, Laval, Repentigny, Castle Gardens, Mont-Royal, Longueuil, Lachine and Saint-Bruno-de-Montarville.
| City | Problem Type | Report Time |
|---|---|---|
 Montréal |
Internet | |
| Montréal |
Internet | |
| Montréal |
Internet | |
| Beloeil |
Internet | |
| Montréal |
Internet | |
| Montréal |
Community Discussion
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Vidéotron Issues Reports Near Boucherville, Québec
Latest outage, problems and issue reports in Boucherville and nearby locations:
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m@rie
(@mtn_carnet) reported
from
Montréal, Québec
@Videotron Service internet.
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sbg4evr
(@sbg4evr) reported
from
Montréal, Québec
@JokeSins @Videotron Montreal also. My personal service is down. However, my commercial internet is working 🤔
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M▼RKDIEZ
(@markdiez514) reported
from
Montréal, Québec
@Videotron what’s going on with your internet wtf?!?!?
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Issa Sissoko
(@IssaCheckmate) reported
from
Montréal, Québec
@Videotron said this kind of thing happens (often?) & that the only option I have is to accept their “courtesy” of $75 and pay the rest otherwise i will receive late fees and eventually they will cut off my service and come get the equipment but that I would still have to pay.
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Droussy 🎙🔥
(@DroussyBabe) reported
from
Montréal, Québec
Fix this **** Now !! @Videotron #enjeuxmajeurs
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Elephant Stone
(@ElephantStoneHQ) reported
from
Montréal, Québec
@MikeSidel @Videotron Sucks
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martin lutteral 🇨🇦
(@mlutteral) reported
from
Montréal, Québec
@Videotron Major outtage, support line down, and you suggest to "restart your modem" You bunch of pathetic clowns. Who was the idiot who decided to switch to helix? We were good before that ****. I have to move away from this crap
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Issa Sissoko
(@IssaCheckmate) reported
from
Montréal, Québec
@Videotron is this the customer experience you want for your clients? So if I don’t have the money to pay $400 that I wasn’t supposed to be charged upfront, then you cut off my service and still leave me with the bill? This is none sense.
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Nick Chrysanthakopoulos
(@NickChrysantha1) reported
from
Montréal, Québec
@fagstein @Videotron No internet problem on my Videotron account but two days ago I did notice my Videotron PVR cable box's time display was lagging by seven minutes!! Never saw that before. Just putting it out there.
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Kathy M
(@kathym425) reported
from
Montréal, Québec
@lesleychestrman @Bell_Support Good for you! Bell customer service sucks. I dumped them years ago and have been a happy Videotron client ever since.
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Issa Sissoko
(@IssaCheckmate) reported
from
Montréal, Québec
I switched to @Videotron on June 8th 2021. They offered their high speed internet service, Helix with no installation fees. They gave me 2 options: - Pay for equipment upfront: $388+ tax OR - Pay $12 + tax/month for 24 months. I went with the 2nd option. But guess what?
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martin lutteral 🇨🇦
(@mlutteral) reported
from
Montréal, Québec
@Videotron I've been a loyal client for the last 17 years. I don't know who's making the big decisions in your company, but (s)he is a ******* idiot. In the span of about one year you went from the best ISP in town to one of the worst. Time to move.
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Kathy M
(@kathym425) reported
from
Montréal, Québec
@Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁
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martin lutteral 🇨🇦
(@mlutteral) reported
from
Montréal, Québec
Another internet blackout brought to you by the clowns at @Videotron The quality of their service has dropped to unbearable levels. ******* idiots
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khai
(@sumtimw0ng) reported
from
Montréal, Québec
Hm, Videotron Internet is unstable tonight...
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KitEdotca
(@KittEdotca) reported
from
Westmount, Québec
@Videotron so, erm, you’re internet is down?
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Sean Lloyd
(@SeanLloyd93) reported
from
Montréal, Québec
@Bell_Support I'll need someone to reach me very soon or I will be calling @Videotron tomorrow. Never have I had such bad service
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Issa Sissoko
(@IssaCheckmate) reported
from
Montréal, Québec
@sol_da_ @Videotron The audacity they have. + the representatives I spoke to had such bad attitudes. They tried to make it seem like they were doing me a favor or something.
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Issa Sissoko
(@IssaCheckmate) reported
from
Montréal, Québec
@Videotron still charged me upfront $388+ tax with installation fees of $60 even though I chose to pay in $12 for 24 months. When my bill came out on July 9th, I called customer service. They told me it was a mistake and that they would see what they could do. Lol
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Elephant Stone
(@ElephantStoneHQ) reported
from
Montréal, Québec
Anyone else having @Videotron internet issues?
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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DevilsPlayoffs
(@CADNJDevils) reported
"The customer you are trying to call is not available. Please try again later." ROFLMAO, are you kidding me @Videotron ?
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Deadchamber
(@Deadchamber19) reported
@Gabagooli7 @Videotron I've had bell before, and their customer support is absolute 🗑 Main reason I switched to Videotron
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Angelo Stavrow
(@AngeloStavrow) reported
@Videotron The support line is busy and I’m sure your customer support agents are swamped, but it’d be helpful to have a way to check or report an internet outage online (like Hydro-Quebec has). Does such an option exist?
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Jorge Sanchez
(@josanchez65) reported
@Videotron Are landline services and internet still down in Dorval ?
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Sara
(@swearahs) reported
@Videotron Can you PLEAse Give us a time frame of when will this issue be resolved?!!!!!
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Andrea (She / her)
(@thebookaddict) reported
@Videotron My Internet and TV have been down since yesterday 8:30 PM, and your phone lines are busy. Can we get regular updates here?
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Marc-André Turcotte
(@MarcMatmat07) reported
@Videotron If only LTE data would work. 3G is more stable, wtf.
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barbara
(@barbaravincentd) reported
@andersonestevam @Videotron Same is down here too
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amoli
(@amoli38393069) reported
@RNestasko10423 @Videotron why don't you have a backup plan if that money is so important to you? The problem is your lack of planning! 🙄
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MIKAËL
(@MSQUARED2_M2) reported
@Videotron My elderly parents have no internet and no phone service in the Montérégie. Is there an ETA as to when the service will be restored.