Vidéotron Outage Report in Boucherville, Quebec

Problems in the last 24 hours in Boucherville, Quebec

Vidéotron signals over the past 24 hours, with local activity from Boucherville, Quebec and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.

• Service-wide signals
• Service-wide baseline

Live Outage Map Near Boucherville, Quebec

The most recent Vidéotron outage reports came from the following cities: Montréal.

City	Problem Type	Report Time
Montréal	Internet	2 days ago
Montréal	Internet	4 days ago
Montréal	Internet	7 days ago
Montréal	Internet	9 days ago
Montréal	Internet	15 days ago
Montréal	Internet	17 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports Near Boucherville, Quebec

Latest outage, problems and issue reports in Boucherville and nearby locations:

• 
  M▼RKDIEZ (@markdiez514) reported 5 minutes ago from Montréal, Quebec

  @Videotron what’s going on with your internet wtf?!?!?

• 
  Kathy M (@kathym425) reported 10 minutes ago from Montréal, Quebec

  @lesleychestrman @Bell_Support Good for you! Bell customer service sucks. I dumped them years ago and have been a happy Videotron client ever since.

• 
  Amanda (@wild_one1998) reported 13 minutes ago from Montréal, Quebec

  @Videotron Both cable boxes in the house went down last night, and are still down now

• 
  DARRELL (@darealityy) reported 16 minutes ago from Brossard, Quebec

  @NobuBergy @Videotron Damn times are hard out here!

• 
  khai (@sumtimw0ng) reported 16 minutes ago from Montréal, Quebec

  Hm, Videotron Internet is unstable tonight...

• 
  jyseerys (@jayseereyes) reported 17 minutes ago from Montréal, Quebec

  @Videotron Besides, I didn't because I wasn't aware of my limits till I received my bill. However, this month I did receive an alert regarding with my usage limits. So it wasn't a technical problem.

• 
  Issa Sissoko (@IssaCheckmate) reported 18 minutes ago from Montréal, Quebec

  @Videotron still charged me upfront $388+ tax with installation fees of $60 even though I chose to pay in $12 for 24 months. When my bill came out on July 9th, I called customer service. They told me it was a mistake and that they would see what they could do. Lol

• 
  martin lutteral 🇨🇦 (@mlutteral) reported 18 minutes ago from Montréal, Quebec

  @Videotron There's another blackout now,and I've been waiting on the phone for the last 20minutes. Tell me how your service doesn't suck again? Gassholes

• 
  m@rie (@mtn_carnet) reported 23 minutes ago from Montréal, Quebec

  @Videotron Service internet.

• 
  Juliana C 🏳️‍🌈 (@juycer) reported 23 minutes ago from Longueuil, Quebec

  Besides providing a service with a speed way lower than I hired, @Videotron now is not working at all. I guess it’s time to change.

• 
  Katelyn Thomas (@katelynvthomas) reported 29 minutes ago from Westmount, Quebec

  I am convinced the person who voices videotron’s automated customer service line is Chandler Bing’s dad.

• 
  Issa Sissoko (@IssaCheckmate) reported 31 minutes ago from Montréal, Quebec

  @sol_da_ @Videotron The audacity they have. + the representatives I spoke to had such bad attitudes. They tried to make it seem like they were doing me a favor or something.

• 
  David MacIntyre (@dave_mac609) reported 31 minutes ago from Montréal, Quebec

  @Videotron Three times in the last month you have needed to send a technician to my house to fix my internet and TV, and the same issues keep reoccurring. Internet has been AWOL since last night and TV signal weak. This is absolutely unac-*******-ceptable. Disgraceful. Do better.

• 
  martin lutteral 🇨🇦 (@mlutteral) reported 32 minutes ago from Montréal, Quebec

  @Videotron Major outtage, support line down, and you suggest to "restart your modem" You bunch of pathetic clowns. Who was the idiot who decided to switch to helix? We were good before that ****. I have to move away from this crap

• 
  Cee (@CeeFor) reported 33 minutes ago from Montréal, Quebec

  @Videotron @DjBlaster Interesting. We’ve dealt with Videotron maybe 3 times as potential customers and every time we’ve had agenda flat out refuse to speak English. Even when we get telemarketing calls, when I say I don’t speak French they just say “ok bye” and hang up. Always a bad experience.

• 
  Elephant Stone (@ElephantStoneHQ) reported 40 minutes ago from Montréal, Quebec

  @MikeSidel @Videotron Sucks

• 
  Issa Sissoko (@IssaCheckmate) reported 46 minutes ago from Montréal, Quebec

  I switched to @Videotron on June 8th 2021. They offered their high speed internet service, Helix with no installation fees. They gave me 2 options: - Pay for equipment upfront: $388+ tax OR - Pay $12 + tax/month for 24 months. I went with the 2nd option. But guess what?

• 
  Jaaaaaayyyyy (@zerojay) reported 47 minutes ago from Montréal, Quebec

  2am thunderstrike overhead fried my Google wifi, Videotron cable modem, a network switch and possibly my ethernet card on my main PC. Very glad I kept a backup router so I can at least get internal services (Plex) back up.

• 
  Issa Sissoko (@IssaCheckmate) reported 48 minutes ago from Montréal, Quebec

  @Videotron said this kind of thing happens (often?) & that the only option I have is to accept their “courtesy” of $75 and pay the rest otherwise i will receive late fees and eventually they will cut off my service and come get the equipment but that I would still have to pay.

• 
  Dan Carnelly (@dancarnelly) reported 52 minutes ago from Montréal, Quebec

  So @Videotron tech support no longer 24/7 but now only from 9am? Wow, it’s just like living back in France. Got to take time out of work to get anything done.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Morin (@MorinLoL1) reported 6 minutes ago

  @drewlevin IDK if you are able to put me in contact with the right person, but there has been a disconnection problem with all Videotron (Internet provider) users in Quebec, Canada since last patch... We randomly DC for 30 seconds literally every game/few times a game. Only LOL.

• 
  ERICX2020 (@ERICX2020) reported 7 minutes ago

  @Videotron Worst cellular service in Canada.

• 
  Jj89 (@Jj8990313510) reported 8 minutes ago

  @Videotron I am beyond frustrated. I work from home and the Internet cuts every 5-10 mins it’s been a solid 2 hours I am not able to work. It’s very infuriating when you can’t even work because the wifi keeps going down.

• 
  Gerv (@Gervcomo) reported 14 minutes ago

  @LucDupont @Videotron Same today, i've noticed this a few times recently, never happened before, i'd say since last fall. One of the few reasons i keep cable. They better fix the problem or i'll subscribe online and cut this cable....finally !

• 
  🟦Marlene Monk🇨🇦🌻☮️ (@monkski252) reported 14 minutes ago

  @troybeno @Videotron Nobody will give us a straight answer about when they’ll get this patent issue settled

• 
  Chris (@Silverxx27) reported 16 minutes ago

  @FreedomMobile Get your internet services working constantly down for long periods wont be sticking with you guys this is a joke since videotron buy freedom hello big boy companies again

• 
  🟦Marlene Monk🇨🇦🌻☮️ (@monkski252) reported 16 minutes ago

  @jacquesbegood @Videotron I was told by customer service that updates are being loaded so this may be a problem for a few weeks

• 
  henry 🚗🛻🏎️ (@Car_Silhouettes) reported 18 minutes ago

  @harrisondubay Centre Videotron? Your city will never get an NHL team, sorry Quebec

• 
  Samuel Miller (@Hephaestus7) reported 19 minutes ago

  @Videotron URGENT ! The CNBC World feed is routed to the CNBC feed. Can you fix this pls. That's 2 days in a row and a common occurrence tbh. CNBC World is of no value to me. I want channel 106 with Squawk Box, a stock market ticker and economic data.

• 
  Mad Treelivin’ (@unacceptedTOON) reported 21 minutes ago

  @FreedomMobile @jjlad943674 No no. It’s true. The service has gone down hill since videotron took over