Vidéotron Outage Report in Boucherville, Montérégie, Québec
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Boucherville, Québec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Boucherville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (74%)
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Wi-fi (9%)
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Total Blackout (7%)
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TV (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Boucherville, Montérégie, Québec
The most recent Vidéotron outage reports came from the following cities: Montréal, Repentigny, Longueuil, Laval, Beloeil, Terrebonne, Castle Gardens, Mont-Royal, Lachine and Saint-Bruno-de-Montarville.
| City | Problem Type | Report Time |
|---|---|---|
 Montréal |
Internet | |
| Montréal |
Internet | |
| Montréal |
Internet | |
| Montréal |
Internet | |
| Montréal |
Internet | |
| Montréal |
Internet |
Community Discussion
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Vidéotron Issues Reports Near Boucherville, Québec
Latest outage, problems and issue reports in Boucherville and nearby locations:
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Issa Sissoko
(@IssaCheckmate) reported
from
Montréal, Québec
@sol_da_ @Videotron The audacity they have. + the representatives I spoke to had such bad attitudes. They tried to make it seem like they were doing me a favor or something.
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Nick Chrysanthakopoulos
(@NickChrysantha1) reported
from
Montréal, Québec
@fagstein @Videotron No internet problem on my Videotron account but two days ago I did notice my Videotron PVR cable box's time display was lagging by seven minutes!! Never saw that before. Just putting it out there.
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Sean Lloyd
(@SeanLloyd93) reported
from
Montréal, Québec
@Bell_Support I'll need someone to reach me very soon or I will be calling @Videotron tomorrow. Never have I had such bad service
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Droussy 🎙🔥
(@DroussyBabe) reported
from
Montréal, Québec
Fix this **** Now !! @Videotron #enjeuxmajeurs
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Bitten Pnpple 🍍
(@EL_Loso) reported
from
Longueuil, Québec
I hope Videotron fix my home internet ASAP
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Elephant Stone
(@ElephantStoneHQ) reported
from
Montréal, Québec
@MikeSidel @Videotron Sucks
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Elephant Stone
(@ElephantStoneHQ) reported
from
Montréal, Québec
Anyone else having @Videotron internet issues?
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Kathy M
(@kathym425) reported
from
Montréal, Québec
@Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁
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sbg4evr
(@sbg4evr) reported
from
Montréal, Québec
@JokeSins @Videotron Montreal also. My personal service is down. However, my commercial internet is working 🤔
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khai
(@sumtimw0ng) reported
from
Montréal, Québec
Hm, Videotron Internet is unstable tonight...
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Issa Sissoko
(@IssaCheckmate) reported
from
Montréal, Québec
@Videotron is this the customer experience you want for your clients? So if I don’t have the money to pay $400 that I wasn’t supposed to be charged upfront, then you cut off my service and still leave me with the bill? This is none sense.
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Felipe PJ
(@fjvost) reported
from
Montréal, Québec
Anybody else out of wifi internet? Seems to be an issue with @Videotron and @BellMediaPR on the east coast... #internetdown
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Issa Sissoko
(@IssaCheckmate) reported
from
Montréal, Québec
@Videotron still charged me upfront $388+ tax with installation fees of $60 even though I chose to pay in $12 for 24 months. When my bill came out on July 9th, I called customer service. They told me it was a mistake and that they would see what they could do. Lol
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sbg4evr
(@sbg4evr) reported
from
Montréal, Québec
@Videotron is service down? No Helix, no tv or internet access
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Dan Carnelly
(@dancarnelly) reported
from
Montréal, Québec
So @Videotron tech support no longer 24/7 but now only from 9am? Wow, it’s just like living back in France. Got to take time out of work to get anything done.
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Kathy M
(@kathym425) reported
from
Montréal, Québec
@lesleychestrman @Bell_Support Good for you! Bell customer service sucks. I dumped them years ago and have been a happy Videotron client ever since.
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Issa Sissoko
(@IssaCheckmate) reported
from
Montréal, Québec
@Videotron said this kind of thing happens (often?) & that the only option I have is to accept their “courtesy” of $75 and pay the rest otherwise i will receive late fees and eventually they will cut off my service and come get the equipment but that I would still have to pay.
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M▼RKDIEZ
(@markdiez514) reported
from
Montréal, Québec
@Videotron what’s going on with your internet wtf?!?!?
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Issa Sissoko
(@IssaCheckmate) reported
from
Montréal, Québec
I switched to @Videotron on June 8th 2021. They offered their high speed internet service, Helix with no installation fees. They gave me 2 options: - Pay for equipment upfront: $388+ tax OR - Pay $12 + tax/month for 24 months. I went with the 2nd option. But guess what?
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m@rie
(@mtn_carnet) reported
from
Montréal, Québec
@Videotron Service internet.
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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sbg4evr
(@sbg4evr) reported
@Videotron Is this the reason why Helix was not working early today?
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JR
(@latanante26) reported
@segacs @Videotron Not yet for me, but it’s been slow as hell for the past 5 minutes
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Matt Britton #BattleOfAlberta #FireItUp
(@_MattBritton_) reported
@Videotron Helix is back up and running now ( Chateauguay). Phone Tech support is still down. Endless busy signal. Glad it was resolved regardless. Background: Woke up at 7:30am to an onscreen message on TV with an error code saying program has failed, please try another
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Mehrad Tajkarimi
(@mehrad_t) reported
@Videotron why does the device need to be disconnected from the network in order for me to forget it on helix app? So I go find the device I don't recognize and remove it from network? Revert it back that the device can be disconnected even if on network!! That's the whole point!
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Weap
(@VengeanceLG) reported
@Videotron Why is my internet still not working ffs
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Curtis
(@cuto8) reported
@reideltj @DrSamTheDentist @Videotron Videotron doesn't seem to give that option for iPhone. Sigh. For Android, I can do it but it's a slow workaround.
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Johnny Barone 🇨🇦 🇺🇦
(@JohnnyBarone1) reported
@Videotron is videotron having problems with helix? My internet is working but not my TV.
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Marie Smith 🇨🇦
(@mestoulouse) reported
@j_gp93 @Videotron Had that problem in Gatineau last night…..unplugged everything and it came back on. Sometimes it just needs to reset.
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Carlos Dasilva
(@_daxdax) reported
@Videotron As of the announcement that Huawei is banned from the 5G network, my Huawei tablet will no longer connect to my Helix wi-fi network. Has Videotron just taken it upon themselves to ban their clients Huawei equipment?
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Canadian Desi
(@dsmandeep) reported
@segacs @Videotron Internet down J7V8B5. Can u confirm please