Vidéotron Outage Report in Cantley, Outaouais, Québec
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Cantley, Québec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Cantley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (72%)
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Wi-fi (10%)
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TV (9%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (1%)
Live Outage Map Near Cantley, Outaouais, Québec
The most recent Vidéotron outage reports came from the following cities: Ottawa, Gatineau and Orléans.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
Wi-fi | |
| Ottawa |
Internet | |
| Ottawa |
TV | |
| Ottawa |
Total Blackout | |
| Ottawa |
Internet | |
| Ottawa |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports Near Cantley, Québec
Latest outage, problems and issue reports in Cantley and nearby locations:
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Michèle 🏡 😷 🎃 #wearshermask
(@ottawadeafgirl) reported
from
Ottawa, Ontario
@Videotron As you can see from my handle I don’t hear very well...telephone service is not great for me.
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johnefrancis🇨🇦
(@johnefrancis) reported
from
Ottawa, Ontario
Hey @Videotron, the tech support handle shown in the customer centre app @videotron24_7 doesn't seem to exist.
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Jessica Lavoie
(@MadameDanis) reported
from
Gatineau, Québec
@Videotron Today my family and I were helped by a young lady by JouJou. She went above and beyond as a customer services representative, my daughter started to be fed up of being in her stroller and Joujou took her played with her watched movies on her tablet with her.
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Paul Morneau
(@Paul_Morneau) reported
from
Ottawa, Ontario
.@Videotron over the past couple of weeks one of your cell towers in #Barrhaven has been malfunctioning. Despite 2-4 bars of signal strength and “LTE” displayed, no cellular data works. SMS and calls still work though. Same problem on multiple devices. #Videotron
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Christopher provost
(@Christopherprov) reported
from
Chelsea, Québec
@Videotron seems to be a major outage but not able to contact you.
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Front Line Red Shirt
(@Hobbit1969) reported
from
Gatineau, Québec
@BigBadW0lf4Life @GreatestUncle42 @seanferrick So did I...yeah that's weird. I'm in Quebec, I have Videotron. Maybe your provider lost the signal momentarily
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🇨🇦Dean Hoisak🇨🇦
(@CdnAvSpotter) reported
from
Ottawa, Ontario
@RSwartz2013 @WeatherLandG I'm with Videotron, no issues except my phone is connected to a tower across the river in Quebec, about 10km away. The Rogbellus tower 1km away is showing offline.
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Gilles Monvoisin
(@3_punch) reported
from
Gatineau, Québec
So @Videotron sent a collection agency to collect $$ from my 84yr old with ALS for not returning his cablebox. The issue is that the tech who installed the box put a lock on it and we could not remove. I explained to videotron reps but they just want $$ #greedy
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Al
(@moviesbbq) reported
from
Ottawa, Ontario
@Videotron when will support esims?
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Allie MacAlister
(@AllieKnitNinja) reported
from
Ottawa, Ontario
@brianjpapineau I went from Wind/Freedom to Koodo and never looked back, but I hear good things about Videotron.
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Dziekan Hojsak 🇨🇦
(@CdnAvSpotter) reported
from
Ottawa, Ontario
@itsreallypaulh @myworldtaw I agree Videotron plans and customer service is great. We have 4 phones with them, each with 20GB/month +100GB extra per year, for $45 per phone
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Paul Morneau
(@Paul_Morneau) reported
from
Ottawa, Ontario
.@Videotron over the past couple of weeks one of your cell towers in #Barrhaven has been malfunctioning. Despite 2-4 bars of signal strength and “LTE” displayed, no cellular data works. SMS and calls still work though. Same problem on multiple devices.
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͏ Ⲙⲉⳑⲇⲛⲓⲉ
(@LaLouveRK) reported
from
Gatineau, Québec
@Videotron I'm not gonna wait an hour on the phone, sorry.. so are all the other citizens that are in deep shit.
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Jeff 🇨🇦 🇺🇦 5x Vaxxed (3 Pf,2Mod)
(@penseur_logique) reported
from
Ottawa, Ontario
@caiobchi @cmaconthehill @CityNewsKIT Videotron competition lowered prices in Quebec. Much like MTS + Sasktel did in MB / SK. Competition for the big 3. Videotron has service outside of QC, in Ottawa, same prices as QC. The big 3 and their flanker brands would not match prices of Videotron in Ottawa. We switched.
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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😡 Angry 🇸🇾 Arab 🇵🇸 Commie ☭
(@DroidLiberator) reported
@seananthonylevy @TekSavvyBuzz That's not true at all. Bell and Videotron are literally the only providers with their own networks in quebec. Once their network is installed, it's a waste to double up and build a third network, and also not profitable as a smaller ISP does not have the budget for that.
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Luc Dupont
(@LucDupont) reported
@Tajinder2000 @RogersHelps Same problem with @Videotron 😡
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Don Duncan
(@1river9) reported
@lesleychestrman @BellMobility Been there, done that... They have the worst customer support. Videotron is actually not bad in that department.
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The Angry Beaver 👩🏾🇨🇦🇺🇲🏳️🌈😷
(@BeeQueenbee60) reported
@Videotron You just charged me $50.00 for overages, after telling the public that you weren't going to, from December 20 to January 3. Plus you shut down my data. Why?!? 💢💢💢💢💢💢💢💢💢
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Jae Epworth
(@JaeEpworth) reported
@Videotron Obviously you are having an outage right now in Gatineau. Pleas communicate with us and let us know what is going on. Don’t ask me to go to your website - I have no internet!
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Dori & Mena
(@DoriandMena) reported
@Videotron hello, is the internet down in ville Marie?
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Bruno Lévesque
(@B___no) reported
The @Videotron online chat wait time is just as bad as the telephone one... 30 minutes and counting. Unbelievable that I can’t make changes on my own and have to live with this company’s lack of investment in its infrastructure. #trashservice #trashwebsite
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ken Proulx
(@kenproulx) reported
Just had @Videotron install #helix which they said would not change our service.... lies... now we are being told to pay extra if we want what we had before... what a scam
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Eric prvncher
(@prvncher) reported
@Videotron I’ve had no internet for the last hour in verdun with Helix. Customer service is closed - any word on when it’ll come back online?
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Haitian Princess
(@haitianqueen91) reported
@Videotron #I needed your help 2 weeks ago