Vidéotron Outage Report in Cantley, Outaouais, Québec
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Cantley, Québec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Cantley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (74%)
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Wi-fi (9%)
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Total Blackout (7%)
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TV (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Cantley, Outaouais, Québec
The most recent Vidéotron outage reports came from the following cities: Ottawa, Orléans and Gatineau.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
Internet | |
| Ottawa |
Wi-fi | |
| Orléans |
Internet | |
| Ottawa |
TV | |
| Orléans |
Internet | |
| Ottawa |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports Near Cantley, Québec
Latest outage, problems and issue reports in Cantley and nearby locations:
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Gilles Monvoisin
(@3_punch) reported
from
Gatineau, Québec
So @Videotron sent a collection agency to collect $$ from my 84yr old with ALS for not returning his cablebox. The issue is that the tech who installed the box put a lock on it and we could not remove. I explained to videotron reps but they just want $$ #greedy
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johnefrancis🇨🇦
(@johnefrancis) reported
from
Ottawa, Ontario
Hey @Videotron, the tech support handle shown in the customer centre app @videotron24_7 doesn't seem to exist.
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Paul Morneau
(@Paul_Morneau) reported
from
Ottawa, Ontario
.@Videotron over the past couple of weeks one of your cell towers in #Barrhaven has been malfunctioning. Despite 2-4 bars of signal strength and “LTE” displayed, no cellular data works. SMS and calls still work though. Same problem on multiple devices. #Videotron
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Paul Morneau
(@Paul_Morneau) reported
from
Ottawa, Ontario
.@Videotron over the past couple of weeks one of your cell towers in #Barrhaven has been malfunctioning. Despite 2-4 bars of signal strength and “LTE” displayed, no cellular data works. SMS and calls still work though. Same problem on multiple devices.
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Allie MacAlister
(@AllieKnitNinja) reported
from
Ottawa, Ontario
@brianjpapineau I went from Wind/Freedom to Koodo and never looked back, but I hear good things about Videotron.
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Michèle 🏡 😷 🎃 #wearshermask
(@ottawadeafgirl) reported
from
Ottawa, Ontario
@Videotron As you can see from my handle I don’t hear very well...telephone service is not great for me.
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͏ Ⲙⲉⳑⲇⲛⲓⲉ
(@LaLouveRK) reported
from
Gatineau, Québec
@Videotron I'm not gonna wait an hour on the phone, sorry.. so are all the other citizens that are in deep shit.
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Brian Mahoney @Brian_Mahoney@mas.to
(@_BrianMahoney) reported
@FidoSolutions What's to go over? I paid you $49.46 for four and a half years, no problem. Now it's $51.46 because Rogers bought Shaw. Hell, I'm not paying for that. @Videotron offers a much better plan for $50.00. 20 Gigs! @freedomsupport is up next.
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Loki
(@BanksyCentral) reported
@Nadia12014717 @Videotron Because focus is on power, this issue got buried
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Al
(@freefox76) reported
@Videotron 3 days without internet for virtually every Videotron customer, with only lies said to placate us is unacceptable. Get your **** together. Oh, and provide an honest update.
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Nolan Rogerson
(@NolanPDX) reported
@Videotron Still down H1Y 1N4
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FraFra
(@FrankPatulli) reported
@Videotron I understand your present goal is to resolve the issues asap. Unhappy customers create unpleasant customer service work. With that said, it shows you have an inferior structure compared to Bell and furthermore, unprepared to handle such an outage in a timely manner.
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Deb White
(@debbieabo) reported
@Videotron @fizz_ca an update on your progress on what’s happening with your internet service would be nice. You are leaving your customers frusteated
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NavG
(@SBHSNGL) reported
@Videotron Would like to know who are 60% who got the internet. Just spoke to technical support and they said all areas are showing red. Stop the misinformation and tell people you can’t get it fixed
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Kuperberg Henry
(@Kupergon) reported
@Videotron #videotronsupport #videotron No service since last Wednesday at 18h28 in CDN-NDG. Why is Videotron affected for so long while other ISP’s are not?
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Ella Peplowski
(@coachellap) reported
@Videotron Our videotron wire snapped. Will Videotron find us or do we have to find videotron? Customer Service us not responding. Please advise
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Thanassis Veggos
(@TVeggos) reported
@Videotron Same business practices líke Hydro Incompetence. Why the heck I moved from Bell I don't know😞. I have VOIP with Primus so now I don't even have 911 service nevermind Internet.