1. Home
  2. Companies
  3. Vidéotron
  4. Cantley
Vidéotron

Vidéotron outages and service status in Cantley, Quebec

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Vidéotron generated 0 outage signals in the last 24 hours around Cantley, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Wi-fi.
  • The most recent signal from this area was received Jul 2, 7:55 AM EDT.
  • 80% Internet (80%)
  • 20% Wi-fi (20%)

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Cantley, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Cantley, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Cantley, Quebec

The most recent Vidéotron outage reports came from the following cities: Ottawa, and Gatineau.

CityProblem TypeReport Time
Ottawa Wi-fi 2 days ago
Ottawa Internet 3 days ago
Ottawa Internet 7 days ago
Ottawa Internet 17 days ago
Ottawa Internet 22 days ago
Gatineau Internet 1 month ago

Nearby cities with recent reports

Ottawa

3 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Cantley, Quebec

Latest outage, problems and issue reports in Cantley and nearby locations:

  • MadameDanis
    Jessica Lavoie (@MadameDanis) reported from Gatineau, Quebec

    @Videotron Today my family and I were helped by a young lady by JouJou. She went above and beyond as a customer services representative, my daughter started to be fed up of being in her stroller and Joujou took her played with her watched movies on her tablet with her.

  • CdnAvSpotter
    🇨🇦Dean Hoisak🇨🇦 (@CdnAvSpotter) reported from Ottawa, Ontario

    @RSwartz2013 @WeatherLandG I'm with Videotron, no issues except my phone is connected to a tower across the river in Quebec, about 10km away. The Rogbellus tower 1km away is showing offline.

  • ottawadeafgirl
    Michèle 🏡 😷 🎃 #wearshermask (@ottawadeafgirl) reported from Ottawa, Ontario

    @Videotron As you can see from my handle I don’t hear very well...telephone service is not great for me.

  • LaLouveRK
    ͏ Ⲙⲉⳑⲇⲛⲓⲉ (@LaLouveRK) reported from Gatineau, Quebec

    @Videotron I'm not gonna wait an hour on the phone, sorry.. so are all the other citizens that are in deep shit.

  • Paul_Morneau
    Paul Morneau (@Paul_Morneau) reported from Ottawa, Ontario

    .@Videotron over the past couple of weeks one of your cell towers in #Barrhaven has been malfunctioning. Despite 2-4 bars of signal strength and “LTE” displayed, no cellular data works. SMS and calls still work though. Same problem on multiple devices. #Videotron

  • Hobbit1969
    Front Line Red Shirt (@Hobbit1969) reported from Gatineau, Quebec

    @BigBadW0lf4Life @GreatestUncle42 @seanferrick So did I...yeah that's weird. I'm in Quebec, I have Videotron. Maybe your provider lost the signal momentarily

  • penseur_logique
    Jeff 🇨🇦 🇺🇦 5x Vaxxed (3 Pf,2Mod) (@penseur_logique) reported from Ottawa, Ontario

    @caiobchi @cmaconthehill @CityNewsKIT Videotron competition lowered prices in Quebec. Much like MTS + Sasktel did in MB / SK. Competition for the big 3. Videotron has service outside of QC, in Ottawa, same prices as QC. The big 3 and their flanker brands would not match prices of Videotron in Ottawa. We switched.

  • johnefrancis
    johnefrancis🇨🇦 (@johnefrancis) reported from Ottawa, Ontario

    Hey @Videotron, the tech support handle shown in the customer centre app @videotron24_7 doesn't seem to exist.

  • CdnAvSpotter
    Dziekan Hojsak 🇨🇦 (@CdnAvSpotter) reported from Ottawa, Ontario

    @itsreallypaulh @myworldtaw I agree Videotron plans and customer service is great. We have 4 phones with them, each with 20GB/month +100GB extra per year, for $45 per phone

  • 3_punch
    Gilles Monvoisin (@3_punch) reported from Gatineau, Quebec

    So @Videotron sent a collection agency to collect $$ from my 84yr old with ALS for not returning his cablebox. The issue is that the tech who installed the box put a lock on it and we could not remove. I explained to videotron reps but they just want $$ #greedy

  • Christopherprov
    Christopher provost (@Christopherprov) reported from Chelsea, Quebec

    @Videotron seems to be a major outage but not able to contact you.

  • AllieKnitNinja
    Allie MacAlister (@AllieKnitNinja) reported from Ottawa, Ontario

    @brianjpapineau I went from Wind/Freedom to Koodo and never looked back, but I hear good things about Videotron.

  • moviesbbq
    Al (@moviesbbq) reported from Ottawa, Ontario

    @Videotron when will support esims?

  • moviesbbq
    Al (@moviesbbq) reported from Ottawa, Ontario

    @Videotron when will you support esims?

  • Paul_Morneau
    Paul Morneau (@Paul_Morneau) reported from Ottawa, Ontario

    .@Videotron over the past couple of weeks one of your cell towers in #Barrhaven has been malfunctioning. Despite 2-4 bars of signal strength and “LTE” displayed, no cellular data works. SMS and calls still work though. Same problem on multiple devices.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • jesshabs
    J (@jesshabs) reported

    Is anyone else having issues with Videotron home internet? For a few days now I've been losing internet connection multiple times a day for 20-30 minutes at a time.. @Videotron

  • TekSavvyCSR
    TekSavvy Assistance (@TekSavvyCSR) reported

    @somecanuckchick @Videotron So sorry to hear this! Please send us a DM with your account info and we'll see how we can help. - JL

  • fanCRTCProfling
    Commissioner Miner (@fanCRTCProfling) reported

    Based on the #CRTC rules in regards to the outage reports, and the fact the no one else filled an outage report, we can conclude Bell actually own Rogers, Freedom and Videotron, or they just buy access from Bell which, per the rules, is allowed to be hidden.

  • Gervcomo
    Gerv (@Gervcomo) reported

    @LucDupont @Videotron Same today, i've noticed this a few times recently, never happened before, i'd say since last fall. One of the few reasons i keep cable. They better fix the problem or i'll subscribe online and cut this cable....finally !

  • sasksailortech1
    sasksailortech75 (@sasksailortech1) reported

    @senstalk_ What is the last inch provider? Bell Fibe? Rogers? VideoTron? Cell data? Honestly the signal is switched through so many possible networks it is hard to know where the bad network is? My current one is @Rogers CO-AX and it is 5 min delayed.

  • AlexSte49374492
    Alex Stevens (@AlexSte49374492) reported

    @ReclaimTheNetHQ I'm not hearing much opposition from the major internet service providers like Bell, Rogers, Telus, Videotron, Cogeco, Eastlink in regard to bill c-22. So I guess they are all in?

  • fanCRTCProfling
    Commissioner Miner (@fanCRTCProfling) reported

    So Bell, Cogeco, Videotron and CNOC wanted a cartel where everyone must be paying CNOC members to wholesale internet at affordable rates. **** CNOC. For Bell Cogeco, Rogers & Videotron to push this, they sure as hell want protection from another bundle player. No denying that.

  • annedeblois
    Anne DeBlois (@annedeblois) reported

    @frankcain088 @PuckReportNHL @FriedgeHNIC Absolutely, so why do they want to stick with this awful setup? I went to the QMHJL draft last summer, it was the good, old, centralized setup at the Vidéotron Centre in Québec City. That was way, way, way better.

  • alliareault
    Scale (@alliareault) reported

    Money isn't even an issue anymore. It's ideology. Vidéotron more than happy to pay my 900$ bill they manufactured when they refused to give me a local phone # & forced me to keep so I could still have internet- They used this bill to disconnect it anyway & openly admitted to denying me router/access to Centrurion Corporative Intrrnet/tv account- the only CRTC authorized internet/tv account at my location- Global 15 minute city Agora in Gatineau. My lease should guarantee me. So what I'm poor I can't survive w/out internet- no one can bit especially me a as a disabled artist! I SIGNED THE LEASE. IT'S TOO LATE. LEASE IS TREATY. I'M SO ANGRY. I've been without internet since Oct 2024

  • grcAffiliate
    Event_201_Prophecy (@grcAffiliate) reported

    @Videotron YOUR APP DOESNT WORK YOUR APP DOESNT WORK!!!!!!