Vidéotron outages and service status in Cantley, Quebec

Problems in the last 24 hours in Cantley, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Cantley, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Cantley, Quebec

The most recent Vidéotron outage reports came from the following cities: Ottawa, and Gatineau.

City	Problem Type	Report Time
Ottawa	Total Blackout	12 days ago
Gatineau	Internet	17 days ago
Ottawa	TV	22 days ago
Ottawa	Internet	22 days ago
Ottawa	Internet	22 days ago
Ottawa	Internet	24 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Cantley, Quebec

Latest outage, problems and issue reports in Cantley and nearby locations:

• 
  Jessica Lavoie (@MadameDanis) reported 13 minutes ago from Gatineau, Quebec

  @Videotron Today my family and I were helped by a young lady by JouJou. She went above and beyond as a customer services representative, my daughter started to be fed up of being in her stroller and Joujou took her played with her watched movies on her tablet with her.

• 
  Michèle 🏡 😷 🎃 #wearshermask (@ottawadeafgirl) reported 18 minutes ago from Ottawa, Ontario

  @Videotron As you can see from my handle I don’t hear very well...telephone service is not great for me.

• 
  Christopher provost (@Christopherprov) reported 21 minutes ago from Chelsea, Quebec

  @Videotron seems to be a major outage but not able to contact you.

• 
  Allie MacAlister (@AllieKnitNinja) reported 34 minutes ago from Ottawa, Ontario

  @brianjpapineau I went from Wind/Freedom to Koodo and never looked back, but I hear good things about Videotron.

• 
  ͏ Ⲙⲉⳑⲇⲛⲓⲉ (@LaLouveRK) reported 43 minutes ago from Gatineau, Quebec

  @Videotron I'm not gonna wait an hour on the phone, sorry.. so are all the other citizens that are in deep shit.

• 
  Gilles Monvoisin (@3_punch) reported 44 minutes ago from Gatineau, Quebec

  So @Videotron sent a collection agency to collect $$ from my 84yr old with ALS for not returning his cablebox. The issue is that the tech who installed the box put a lock on it and we could not remove. I explained to videotron reps but they just want $$ #greedy

• 
  Paul Morneau (@Paul_Morneau) reported 45 minutes ago from Ottawa, Ontario

  .@Videotron over the past couple of weeks one of your cell towers in #Barrhaven has been malfunctioning. Despite 2-4 bars of signal strength and “LTE” displayed, no cellular data works. SMS and calls still work though. Same problem on multiple devices.

• 
  johnefrancis🇨🇦 (@johnefrancis) reported 49 minutes ago from Ottawa, Ontario

  Hey @Videotron, the tech support handle shown in the customer centre app @videotron24_7 doesn't seem to exist.

• 
  🇨🇦Dean Hoisak🇨🇦 (@CdnAvSpotter) reported 54 minutes ago from Ottawa, Ontario

  @RSwartz2013 @WeatherLandG I'm with Videotron, no issues except my phone is connected to a tower across the river in Quebec, about 10km away. The Rogbellus tower 1km away is showing offline.

• 
  Paul Morneau (@Paul_Morneau) reported 55 minutes ago from Ottawa, Ontario

  .@Videotron over the past couple of weeks one of your cell towers in #Barrhaven has been malfunctioning. Despite 2-4 bars of signal strength and “LTE” displayed, no cellular data works. SMS and calls still work though. Same problem on multiple devices. #Videotron

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Christian Gunchurch (@BdgBill) reported 10 minutes ago

  I'm going to leave @Videotron after 20 years if their support in English doesn't improve. They don't seem to have any problem accepting my ***** Anglo money. I could at least get some audio prompts in English to setup my voicemail. #montreal

• 
  Martyn Bootyspoon (@mbootyspoon) reported 11 minutes ago

  @P_rudence_ @Videotron Finally back online but like Damn lol

• 
  👑CanadianQueen6969👑 (@CanadianQueen69) reported 13 minutes ago

  @Videotron is it normal to still not have mobile network

• 
  didzej (@didzej11) reported 14 minutes ago

  @ghislainedagena @Videotron Happy to cancel Videotron in 2020

• 
  Beach Foam Pop / 🇨🇦 🏳️‍🌈 (@BeachFoamPop) reported 15 minutes ago

  @CTVLife has had an audio-video out of sync problem for weeks on @Videotron. They don't seem to know how to fix the problem. Can you help?

• 
  Dan P. (@MasterMoltar) reported 25 minutes ago

  Funny Story : @Videotron, @rogers and @Xfinity use the same tv box. I have an error code that show up out of nowhere. Searched on the internet, can't find how to solve the problem. Maybe if you join your forces, you can solve the problem #fixRDK03117

• 
  jean-michel (@jeanmic52848063) reported 25 minutes ago

  @Videotron helix is by far the worst tv/internet provider service i've used. I have problem for months now and they just keep saying everything if fine. Even tho i have proof that their network is very unstable, they keep telling me "nope, we don't see that". 400mbits plan,30irl!

• 
  Angela Coculuzzi 🇨🇦☘️ (@CoculuzziAngela) reported 26 minutes ago

  @grantmccagg #bell is the worst. I use to spend hours on the phone every month getting my bill corrected. Couldn’t do it anymore. Switched to videotron.

• 
  FastPuppy (@fastpuppy) reported 27 minutes ago

  The only thing reliable about @Videotron is that you will have problems at least once a day.

• 
  Commissioner Miner (@fanCRTCProfling) reported 29 minutes ago

  @mgeist So all together, the "no-shows" I know of: -Bell & Videotron refused to show up at LCJC (was stated last year ~ last committee meeting), but they were consulted & support it, Senate Sponsor said it can develop for other content. -Justice & Public safety refused to show Others?