Vidéotron Outage Report in Cantley, Outaouais, Quebec

Problems in the last 24 hours in Cantley, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Cantley, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

• Internet (60%)
• Wi-fi (18%)
• TV (8%)
• Total Blackout (7%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Cantley, Quebec

The most recent Vidéotron outage reports came from the following cities: Ottawa, and Gatineau.

City	Problem Type	Report Time
Ottawa	Total Blackout	9 days ago
Gatineau	Internet	15 days ago
Ottawa	TV	20 days ago
Ottawa	Internet	20 days ago
Ottawa	Internet	20 days ago
Ottawa	Internet	22 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Cantley, Quebec

Latest outage, problems and issue reports in Cantley and nearby locations:

• 
  ͏ Ⲙⲉⳑⲇⲛⲓⲉ (@LaLouveRK) reported 6 minutes ago from Gatineau, Quebec

  @Videotron I'm not gonna wait an hour on the phone, sorry.. so are all the other citizens that are in deep shit.

• 
  Jeff 🇨🇦 🇺🇦 5x Vaxxed (3 Pf,2Mod) (@penseur_logique) reported 14 minutes ago from Ottawa, Ontario

  @caiobchi @cmaconthehill @CityNewsKIT Videotron competition lowered prices in Quebec. Much like MTS + Sasktel did in MB / SK. Competition for the big 3. Videotron has service outside of QC, in Ottawa, same prices as QC. The big 3 and their flanker brands would not match prices of Videotron in Ottawa. We switched.

• 
  Gilles Monvoisin (@3_punch) reported 22 minutes ago from Gatineau, Quebec

  So @Videotron sent a collection agency to collect $$ from my 84yr old with ALS for not returning his cablebox. The issue is that the tech who installed the box put a lock on it and we could not remove. I explained to videotron reps but they just want $$ #greedy

• 
  Paul Morneau (@Paul_Morneau) reported 24 minutes ago from Ottawa, Ontario

  .@Videotron over the past couple of weeks one of your cell towers in #Barrhaven has been malfunctioning. Despite 2-4 bars of signal strength and “LTE” displayed, no cellular data works. SMS and calls still work though. Same problem on multiple devices.

• 
  Michèle 🏡 😷 🎃 #wearshermask (@ottawadeafgirl) reported 25 minutes ago from Ottawa, Ontario

  @Videotron As you can see from my handle I don’t hear very well...telephone service is not great for me.

• 
  Jessica Lavoie (@MadameDanis) reported 25 minutes ago from Gatineau, Quebec

  @Videotron Today my family and I were helped by a young lady by JouJou. She went above and beyond as a customer services representative, my daughter started to be fed up of being in her stroller and Joujou took her played with her watched movies on her tablet with her.

• 
  Dziekan Hojsak 🇨🇦 (@CdnAvSpotter) reported 27 minutes ago from Ottawa, Ontario

  @itsreallypaulh @myworldtaw I agree Videotron plans and customer service is great. We have 4 phones with them, each with 20GB/month +100GB extra per year, for $45 per phone

• 
  🇨🇦Dean Hoisak🇨🇦 (@CdnAvSpotter) reported 29 minutes ago from Ottawa, Ontario

  @RSwartz2013 @WeatherLandG I'm with Videotron, no issues except my phone is connected to a tower across the river in Quebec, about 10km away. The Rogbellus tower 1km away is showing offline.

• 
  Christopher provost (@Christopherprov) reported 30 minutes ago from Chelsea, Quebec

  @Videotron seems to be a major outage but not able to contact you.

• 
  Front Line Red Shirt (@Hobbit1969) reported 34 minutes ago from Gatineau, Quebec

  @BigBadW0lf4Life @GreatestUncle42 @seanferrick So did I...yeah that's weird. I'm in Quebec, I have Videotron. Maybe your provider lost the signal momentarily

• 
  Paul Morneau (@Paul_Morneau) reported 35 minutes ago from Ottawa, Ontario

  .@Videotron over the past couple of weeks one of your cell towers in #Barrhaven has been malfunctioning. Despite 2-4 bars of signal strength and “LTE” displayed, no cellular data works. SMS and calls still work though. Same problem on multiple devices. #Videotron

• 
  johnefrancis🇨🇦 (@johnefrancis) reported 38 minutes ago from Ottawa, Ontario

  Hey @Videotron, the tech support handle shown in the customer centre app @videotron24_7 doesn't seem to exist.

• 
  Allie MacAlister (@AllieKnitNinja) reported 40 minutes ago from Ottawa, Ontario

  @brianjpapineau I went from Wind/Freedom to Koodo and never looked back, but I hear good things about Videotron.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  François Caron 🇨🇦 (💉x4) (@Milnoc) reported 2 minutes ago

  @jfmezei Regrettable. I wonder if any other provider like @Videotron might set up a cellular network in La Tuque or go into partnership with a local provider like Sogetel? The problem with @Bell is that their billing is completely unreliable and it takes forever to fix errors.

• 
  Dori Pereira (@DoriPereira1) reported 3 minutes ago

  @Videotron That’s not what we were told by your Business Customer Service. Can I have someone call me to set this up?

• 
  Ebbie (elle/she/her) 🐀 (@elisedubois) reported 4 minutes ago

  Internet is down @EBOX_CA @Videotron

• 
  Real ones know (@MrWickDoe) reported 6 minutes ago

  @alexposadzki @globeandmail We all know Shaw has lied in the past and we all know how greedy and manipulative Rogers is. Videotron would relay heavily on Rogers for network support so Rogers would benefit by this also. Freedom has been left as sitting ducks when it comes to being competitive we see they are

• 
  Thomas (@kekomancien) reported 8 minutes ago

  Videotron and Ebox are down, are other services like Bell down as well?

• 
  Sam🍁 (@_Samgria) reported 8 minutes ago

  Videotron is the ******* worst

• 
  BucketHead1138 (@BucketHead1138) reported 9 minutes ago

  Todays stream will be delayed due to a province wide internet outage. @EBOX_CA some news would be greatly appreciated. #ebox #videotron

• 
  Robert Rodgers Jr (@BobbyMaverick1) reported 10 minutes ago

  @lizaledwards You can move with your number to a different service provider. I moved with mine from Fido to Videotron without any problems.

• 
  Kayle Clark (@kaclk) reported 11 minutes ago

  It’s quite possible that if the merger is blocked, Freedom just languishes as a second tier mobile network or just eventually folds or gets sold to Videotron anyways. The indication from Shaw on why they pursued a merger was because the status quo wasn’t working.

• 
  Louis (@louispavlakos) reported 11 minutes ago

  great, seems like there's an outage at Videotron 😑