Vidéotron Outage Report in Cantley, Outaouais, Quebec

Problems in the last 24 hours in Cantley, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Cantley, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

• Internet (60%)
• Wi-fi (18%)
• TV (9%)
• Total Blackout (7%)
• E-mail (4%)
• Phone (1%)

Live Outage Map Near Cantley, Quebec

The most recent Vidéotron outage reports came from the following cities: Ottawa, and Gatineau.

City	Problem Type	Report Time
Ottawa	Total Blackout	7 days ago
Gatineau	Internet	13 days ago
Ottawa	TV	17 days ago
Ottawa	Internet	18 days ago
Ottawa	Internet	18 days ago
Ottawa	Internet	20 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Cantley, Quebec

Latest outage, problems and issue reports in Cantley and nearby locations:

• 
  Paul Morneau (@Paul_Morneau) reported 56 seconds ago from Ottawa, Ontario

  .@Videotron over the past couple of weeks one of your cell towers in #Barrhaven has been malfunctioning. Despite 2-4 bars of signal strength and “LTE” displayed, no cellular data works. SMS and calls still work though. Same problem on multiple devices.

• 
  Paul Morneau (@Paul_Morneau) reported 1 minute ago from Ottawa, Ontario

  .@Videotron over the past couple of weeks one of your cell towers in #Barrhaven has been malfunctioning. Despite 2-4 bars of signal strength and “LTE” displayed, no cellular data works. SMS and calls still work though. Same problem on multiple devices. #Videotron

• 
  Allie MacAlister (@AllieKnitNinja) reported 9 minutes ago from Ottawa, Ontario

  @brianjpapineau I went from Wind/Freedom to Koodo and never looked back, but I hear good things about Videotron.

• 
  Christopher provost (@Christopherprov) reported 13 minutes ago from Chelsea, Quebec

  @Videotron seems to be a major outage but not able to contact you.

• 
  🇨🇦Dean Hoisak🇨🇦 (@CdnAvSpotter) reported 22 minutes ago from Ottawa, Ontario

  @RSwartz2013 @WeatherLandG I'm with Videotron, no issues except my phone is connected to a tower across the river in Quebec, about 10km away. The Rogbellus tower 1km away is showing offline.

• 
  Michèle 🏡 😷 🎃 #wearshermask (@ottawadeafgirl) reported 22 minutes ago from Ottawa, Ontario

  @Videotron As you can see from my handle I don’t hear very well...telephone service is not great for me.

• 
  johnefrancis🇨🇦 (@johnefrancis) reported 28 minutes ago from Ottawa, Ontario

  Hey @Videotron, the tech support handle shown in the customer centre app @videotron24_7 doesn't seem to exist.

• 
  ͏ Ⲙⲉⳑⲇⲛⲓⲉ (@LaLouveRK) reported 41 minutes ago from Gatineau, Quebec

  @Videotron I'm not gonna wait an hour on the phone, sorry.. so are all the other citizens that are in deep shit.

• 
  Gilles Monvoisin (@3_punch) reported 54 minutes ago from Gatineau, Quebec

  So @Videotron sent a collection agency to collect $$ from my 84yr old with ALS for not returning his cablebox. The issue is that the tech who installed the box put a lock on it and we could not remove. I explained to videotron reps but they just want $$ #greedy

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Molly🐝 (@mollyangers_) reported 2 minutes ago

  Ma tv a pas bugger d’la soiree... OD commence... a bug en tbk🙃🙃 @Videotron better fix this again plz

• 
  نا محرم (@FerhanSiddique) reported 8 minutes ago

  @Videotron All I wanted to upgrade my service to Helix $71 package

• 
  Juliamariedurso (@juliamariedurso) reported 8 minutes ago

  @Videotron had a service tech here for #HELIX and still having issues...clearly an issue with the product?!?! #frustrated #wfhlife

• 
  Spartan Warrior (@SpartAthina) reported 8 minutes ago

  @Videotron do you support eSIM for mobile phones?

• 
  Eric (@ebiss150) reported 9 minutes ago

  @Videotron very unsatisfied with service I've received. My plan includes a phone exchange every 2 years. But to get a new phone this time videotron wants to charge me an extra 5$ a month. Decided to keep my old phone. I'm already paying$150 for home phone, internet and cell.

• 
  Marc-Alexandre Chan (@Laogeodritt) reported 10 minutes ago

  @Videotron Hi! Missed a call from 1-877-380-2611 saying a technician on their way. I am not a Videotron customer (or customer of a reseller) and did not have a tech scheduled. Was call legitimate? Should I take any further action to report a mistake (or scam call if applicable)?

• 
  Marco Boucher (@marbou78) reported 11 minutes ago

  @revtvcanada @ASCoC @Videotron No problem with other channels. Goes up to 2 weeks.

• 
  نا محرم (@FerhanSiddique) reported 15 minutes ago

  @Videotron Don't you guys have cross check for your lousy service, don't you monitor and control your CS performance

• 
  Anthony F. Irwin (@AnthonyIrwinLA) reported 15 minutes ago

  @JacobRude I remember one nearby was called VIDEOTRON but the one in the opposite direction was called VIDEO STORE but when you walked in, you would never know which one you were inside

• 
  Eric (@ebiss150) reported 18 minutes ago

  @Videotron Meanwhile, I'm paying extra for a phone plan that includes a phone that has been payed off for months now. Poor choices, I don't like iPhones, and the Samsung/Motorola are the size of tablets.