Vidéotron Outage Report in Cantley, Outaouais, Québec
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Cantley, Québec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Cantley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 18: Problems at Vidéotron
Vidéotron is having issues since 03:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (72%)
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Wi-fi (10%)
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Total Blackout (7%)
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TV (6%)
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E-mail (3%)
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Phone (3%)
Live Outage Map Near Cantley, Outaouais, Québec
The most recent Vidéotron outage reports came from the following cities: Ottawa, Gatineau and Orléans.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
Wi-fi | |
| Ottawa |
Total Blackout | |
| Ottawa |
Wi-fi | |
| Ottawa |
Internet | |
| Gatineau |
Wi-fi | |
| Gatineau |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports Near Cantley, Québec
Latest outage, problems and issue reports in Cantley and nearby locations:
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johnefrancis🇨🇦
(@johnefrancis) reported
from
Ottawa, Ontario
Hey @Videotron, the tech support handle shown in the customer centre app @videotron24_7 doesn't seem to exist.
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Gilles Monvoisin
(@3_punch) reported
from
Gatineau, Québec
So @Videotron sent a collection agency to collect $$ from my 84yr old with ALS for not returning his cablebox. The issue is that the tech who installed the box put a lock on it and we could not remove. I explained to videotron reps but they just want $$ #greedy
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Paul Morneau
(@Paul_Morneau) reported
from
Ottawa, Ontario
.@Videotron over the past couple of weeks one of your cell towers in #Barrhaven has been malfunctioning. Despite 2-4 bars of signal strength and “LTE” displayed, no cellular data works. SMS and calls still work though. Same problem on multiple devices. #Videotron
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͏ Ⲙⲉⳑⲇⲛⲓⲉ
(@LaLouveRK) reported
from
Gatineau, Québec
@Videotron I'm not gonna wait an hour on the phone, sorry.. so are all the other citizens that are in deep shit.
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Allie MacAlister
(@AllieKnitNinja) reported
from
Ottawa, Ontario
@brianjpapineau I went from Wind/Freedom to Koodo and never looked back, but I hear good things about Videotron.
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Michèle 🏡 😷 🎃 #wearshermask
(@ottawadeafgirl) reported
from
Ottawa, Ontario
@Videotron As you can see from my handle I don’t hear very well...telephone service is not great for me.
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Christopher provost
(@Christopherprov) reported
from
Chelsea, Québec
@Videotron seems to be a major outage but not able to contact you.
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Paul Morneau
(@Paul_Morneau) reported
from
Ottawa, Ontario
.@Videotron over the past couple of weeks one of your cell towers in #Barrhaven has been malfunctioning. Despite 2-4 bars of signal strength and “LTE” displayed, no cellular data works. SMS and calls still work though. Same problem on multiple devices.
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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biracial waluigi
(@korea_suicide) reported
@tummiscrtchbeat You using cable internet? Looks like Videotron and any third parties using their lines is down rn
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Dan Separation Anxiety Jette
(@dandycanada) reported
It’s now done, the @Videotron landline account is closed. It’s going to be a lot of work to notify schools, work, doctors, offices, and God knows who else, but I could no longer trust this service.
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Orbxtal
(@xOrbxtal) reported
@LazerothYT @Videotron yup, basically impossible to game 90% of the time. I have a top tier router, bought new cables, bought a good intel internet card to make sur the issue wasnt my motherboard's nic, factory resetted my router. Basically did everything possible on my side and nothing worked
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Dwayne Winseck
(@mediamorphis) reported
ebox & Distributel & Videotron bought VMedia. And this is why the TPIA regime will not do what #Shaw's lawyer claims it will do--ie. help Videotron bundle & compete hard w/ Telus--& this whole line of argument seems like a big distraction. 4/
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Kamikaze
(@kam1kazeeee) reported
@TSN_Sports @drosennhl Hyping up the most embarrassing situation In all professional sport. Cant believe Winnipeg HAS to sellout or they’re relocated and the Videotron Center is just waiting for a team in Quebec but instead we get to see the yotes play in the worst NHL arena I’ve ever seen in my life
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MartinV
(@Mart_Madzaw) reported
@HabsOnReddit I was able to watch them all. For some unknown reason, I never get blackouts from sportsnet. (Gatineau, Qc, Videotron)..
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Dwayne Winseck
(@mediamorphis) reported
The TPIA regime has been key, argues #Shaw lawyer, since the 90s & given rise to indy ISPs & @cnoconline members. This'll be key to @Videotron's success b/c it'll allow it to compete in wireline service & to bundle that w/ mobile to compete head on w/ Telus-- 1/x #Rogers #CRTC
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Holiday Pixel 🟩
(@TheXXIstCentury) reported
@slimyswampghost man this sucks. Everyone in Canada had cool video stores and i had "Superclub Videotron" where you could buy cable boxes and rent movies and games. kinda wild how the TV people were ALSO in the market of giving alternatives to TV though.
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CircularLogic
(@CircularLogic89) reported
@BenKlass Freedom's plans often appear 'better'. However, their service offering is less. For example, those plans do not have data access Nationwide. Even their Big-Gig plans only have 1 Gb Nationwide. On the other hand, Videotron's full data access appears to be available all over Canada
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Christopher
(@ChrisDaemen) reported
Clearly @Videotron doesn’t get jack ****.