Vidéotron

Vidéotron Outage Report in Cantley, Outaouais, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Cantley, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Cantley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Cantley, Outaouais, Québec 02/20/2026 22:45

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. TV (10%)

    TV (10%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Cantley, Outaouais, Québec

The most recent Vidéotron outage reports came from the following cities: Ottawa and Gatineau.

Loading map, please wait...
City Problem Type Report Time
CanadaOttawa Internet
CanadaOttawa Total Blackout
CanadaOttawa Internet
CanadaOttawa Internet
CanadaGatineau Internet
CanadaOttawa Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Cantley, Québec

Latest outage, problems and issue reports in Cantley and nearby locations:

  • ottawadeafgirl Michèle 🏡 😷 🎃 #wearshermask (@ottawadeafgirl) reported from Ottawa, Ontario

    @Videotron As you can see from my handle I don’t hear very well...telephone service is not great for me.

  • johnefrancis johnefrancis🇨🇦 (@johnefrancis) reported from Ottawa, Ontario

    Hey @Videotron, the tech support handle shown in the customer centre app @videotron24_7 doesn't seem to exist.

  • 3_punch Gilles Monvoisin (@3_punch) reported from Gatineau, Québec

    So @Videotron sent a collection agency to collect $$ from my 84yr old with ALS for not returning his cablebox. The issue is that the tech who installed the box put a lock on it and we could not remove. I explained to videotron reps but they just want $$ #greedy

  • AllieKnitNinja Allie MacAlister (@AllieKnitNinja) reported from Ottawa, Ontario

    @brianjpapineau I went from Wind/Freedom to Koodo and never looked back, but I hear good things about Videotron.

  • Paul_Morneau Paul Morneau (@Paul_Morneau) reported from Ottawa, Ontario

    .@Videotron over the past couple of weeks one of your cell towers in #Barrhaven has been malfunctioning. Despite 2-4 bars of signal strength and “LTE” displayed, no cellular data works. SMS and calls still work though. Same problem on multiple devices.

  • LaLouveRK ͏ Ⲙⲉⳑⲇⲛⲓⲉ (@LaLouveRK) reported from Gatineau, Québec

    @Videotron I'm not gonna wait an hour on the phone, sorry.. so are all the other citizens that are in deep shit.

  • Paul_Morneau Paul Morneau (@Paul_Morneau) reported from Ottawa, Ontario

    .@Videotron over the past couple of weeks one of your cell towers in #Barrhaven has been malfunctioning. Despite 2-4 bars of signal strength and “LTE” displayed, no cellular data works. SMS and calls still work though. Same problem on multiple devices. #Videotron

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • paul_gardiner paul_gardiner (@paul_gardiner) reported

    @cnngo can you please fix cnngo on AppleTV for Canadian customers? It’s not working for shaw, Rogers, or videotron. It has been down over a week.

  • mjlipper69 mjlipper (@mjlipper69) reported

    @Bell_FR Bell is the worst for customer service. Prices are high. Videotron has best customer service and rates.

  • gabmcgeee McGee (@gabmcgeee) reported

    Videotron is so garbage

  • Rex0WasTaken ATK | Rex0 🇵🇱🇨🇦 (@Rex0WasTaken) reported

    My ISP has been shitting the bed since qualifiers last night and I'm really upset about it. Valorant is genuinely unplayable with 60+ ping through bad routing. @Videotron get your **** together I don't understand what ******** is happening.

  • Salma31097164 Salma (@Salma31097164) reported

    @Videotron worst company of all time. Please find another company for service. Don’t trust this company. Please pay extra and go to a better company

  • RMeyer1991 K is Dreamin’ 🌸✨ (@RMeyer1991) reported

    @Videotron Coworker in the McGill ghetto doesn't have internet and doesn't have mobile data available in their phone to ask. Is there a service outage in the area?

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    The #INDU committee on #CRTC "ACCESSIBILITY AND AFFORDABILITY" had MP's calling resellers parasites, Bell as being the only problem & affordability is based only on rates set by Videotron as lower-cost competitive offerings removed by Videotron was ignored. Pretty sad bunch.

  • gepeto42 Guillaume (@gepeto42) reported

    @IndianaTux @TekSavvyBuzz It’s a Videotron issue. I’m on ebox, tek would be the same. Months of Videotron coming to « fix a hardware issue in the neighbourhood » with no improvement, there clearly are just too many of us uploading during the work day, it’s fine at 2am...

  • TheRealDreez Dreez 🇨🇦🇭🇹 (@TheRealDreez) reported

    @Videotron @fredomarcilo Hey Videotron: Further to Frederic’s tweet, its seems like there’s an outage as we lost connection in Lachine, QC.

  • MarcAntoineRoss Marc-Antoine Ross (@MarcAntoineRoss) reported

    @Videotron if you're wondering what the chat volumes are so low right now it's probably because you have a JS error on the support page and it just doesn't work...