Vidéotron Outage Report in Cantley, Outaouais, Quebec

Problems in the last 24 hours in Cantley, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Cantley, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

• Internet (61%)
• Wi-fi (18%)
• TV (8%)
• Total Blackout (7%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Cantley, Quebec

The most recent Vidéotron outage reports came from the following cities: Ottawa, and Gatineau.

City	Problem Type	Report Time
Ottawa	Total Blackout	8 days ago
Gatineau	Internet	14 days ago
Ottawa	TV	18 days ago
Ottawa	Internet	18 days ago
Ottawa	Internet	18 days ago
Ottawa	Internet	20 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Cantley, Quebec

Latest outage, problems and issue reports in Cantley and nearby locations:

• 
  Jessica Lavoie (@MadameDanis) reported 7 minutes ago from Gatineau, Quebec

  @Videotron Today my family and I were helped by a young lady by JouJou. She went above and beyond as a customer services representative, my daughter started to be fed up of being in her stroller and Joujou took her played with her watched movies on her tablet with her.

• 
  johnefrancis🇨🇦 (@johnefrancis) reported 12 minutes ago from Ottawa, Ontario

  Hey @Videotron, the tech support handle shown in the customer centre app @videotron24_7 doesn't seem to exist.

• 
  Paul Morneau (@Paul_Morneau) reported 20 minutes ago from Ottawa, Ontario

  .@Videotron over the past couple of weeks one of your cell towers in #Barrhaven has been malfunctioning. Despite 2-4 bars of signal strength and “LTE” displayed, no cellular data works. SMS and calls still work though. Same problem on multiple devices.

• 
  Jeff 🇨🇦 🇺🇦 5x Vaxxed (3 Pf,2Mod) (@penseur_logique) reported 20 minutes ago from Ottawa, Ontario

  @caiobchi @cmaconthehill @CityNewsKIT Videotron competition lowered prices in Quebec. Much like MTS + Sasktel did in MB / SK. Competition for the big 3. Videotron has service outside of QC, in Ottawa, same prices as QC. The big 3 and their flanker brands would not match prices of Videotron in Ottawa. We switched.

• 
  Dziekan Hojsak 🇨🇦 (@CdnAvSpotter) reported 29 minutes ago from Ottawa, Ontario

  @itsreallypaulh @myworldtaw I agree Videotron plans and customer service is great. We have 4 phones with them, each with 20GB/month +100GB extra per year, for $45 per phone

• 
  ͏ Ⲙⲉⳑⲇⲛⲓⲉ (@LaLouveRK) reported 40 minutes ago from Gatineau, Quebec

  @Videotron I'm not gonna wait an hour on the phone, sorry.. so are all the other citizens that are in deep shit.

• 
  Front Line Red Shirt (@Hobbit1969) reported 42 minutes ago from Gatineau, Quebec

  @BigBadW0lf4Life @GreatestUncle42 @seanferrick So did I...yeah that's weird. I'm in Quebec, I have Videotron. Maybe your provider lost the signal momentarily

• 
  Michèle 🏡 😷 🎃 #wearshermask (@ottawadeafgirl) reported 44 minutes ago from Ottawa, Ontario

  @Videotron As you can see from my handle I don’t hear very well...telephone service is not great for me.

• 
  Gilles Monvoisin (@3_punch) reported 44 minutes ago from Gatineau, Quebec

  So @Videotron sent a collection agency to collect $$ from my 84yr old with ALS for not returning his cablebox. The issue is that the tech who installed the box put a lock on it and we could not remove. I explained to videotron reps but they just want $$ #greedy

• 
  Allie MacAlister (@AllieKnitNinja) reported 48 minutes ago from Ottawa, Ontario

  @brianjpapineau I went from Wind/Freedom to Koodo and never looked back, but I hear good things about Videotron.

• 
  🇨🇦Dean Hoisak🇨🇦 (@CdnAvSpotter) reported 51 minutes ago from Ottawa, Ontario

  @RSwartz2013 @WeatherLandG I'm with Videotron, no issues except my phone is connected to a tower across the river in Quebec, about 10km away. The Rogbellus tower 1km away is showing offline.

• 
  Paul Morneau (@Paul_Morneau) reported 52 minutes ago from Ottawa, Ontario

  .@Videotron over the past couple of weeks one of your cell towers in #Barrhaven has been malfunctioning. Despite 2-4 bars of signal strength and “LTE” displayed, no cellular data works. SMS and calls still work though. Same problem on multiple devices. #Videotron

• 
  Christopher provost (@Christopherprov) reported 53 minutes ago from Chelsea, Quebec

  @Videotron seems to be a major outage but not able to contact you.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  The MethaGamer (@TheMethaGamer) reported 9 minutes ago

  @AdmiralHackbar @Videotron EMG 2926 what’s the username and default password. This POS here I have never been ab’e to log into it. Videotron is the worst company ever I got to endure it at my folks. You guys better get your **** together I’m losing money here dumbfucks...

• 
  Mitch Dyer (@MitchyD) reported 10 minutes ago

  @CBergstaller @Videotron They disconnect me about once a month for no reason which is massively infuriating since I spend $100+ for their service. Getting awfully sick of this.

• 
  Flagpole to Canada (@Flagpole_Canada) reported 14 minutes ago

  @fagstein @Videotron Is it even their servers or are they now DDoSing someone else’s poor server?

• 
  Steve Faguy (@fagstein) reported 15 minutes ago

  @Flagpole_Canada Videotron’s DNS servers are all within its network.

• 
  Mo (@MohithHassan) reported 17 minutes ago

  @Videotron Considering the ridiculous prices you guys charge. I better be getting a credit on my bill for this service outage during work hours. To think you guys had the audacity to raise prices while constantly under delivering on bandwidth. Enjoy your monopoly while it lasts.

• 
  K.D. Martel (@dragonchimes) reported 18 minutes ago

  @MitchSchwartzCo @Videotron Mine went down 1/2 an hour ago, in the Eastern Townships. Any business using Videotron has no debit, internet service for customers. Cash only. I have cable working, no data on phone, no internet, google search and Gmail works.

• 
  Armin Morattab (@arminmor) reported 18 minutes ago

  @Videotron WTF?! Can't WFH!

• 
  GatorrGG #BHRC⚪️ (@GatorrGG) reported 22 minutes ago

  @Videotron you guys are the worst

• 
  b0u (@b0uming) reported 27 minutes ago

  I should've stayed with bell **** u @Videotron

• 
  Perrier (@Perrier40579754) reported 27 minutes ago

  @Davesdere @Videotron Same, I have 2 quizzes this afternoon, I have missed the first one just now, I hope it will be fixed before 3 or else Im in deep ****