Vidéotron

Vidéotron Outage Report in Cantley, Outaouais, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Cantley, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Cantley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Cantley, Outaouais, Québec 01/05/2026 03:55

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Cantley, Outaouais, Québec

The most recent Vidéotron outage reports came from the following cities: Ottawa, Gatineau and Orléans.

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City Problem Type Report Time
CanadaOttawa Internet
CanadaOttawa Wi-fi
CanadaOttawa Internet
CanadaGatineau TV
CanadaOttawa Internet
CanadaOttawa Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Cantley, Québec

Latest outage, problems and issue reports in Cantley and nearby locations:

  • 3_punch Gilles Monvoisin (@3_punch) reported from Gatineau, Québec

    So @Videotron sent a collection agency to collect $$ from my 84yr old with ALS for not returning his cablebox. The issue is that the tech who installed the box put a lock on it and we could not remove. I explained to videotron reps but they just want $$ #greedy

  • AllieKnitNinja Allie MacAlister (@AllieKnitNinja) reported from Ottawa, Ontario

    @brianjpapineau I went from Wind/Freedom to Koodo and never looked back, but I hear good things about Videotron.

  • johnefrancis johnefrancis🇨🇦 (@johnefrancis) reported from Ottawa, Ontario

    Hey @Videotron, the tech support handle shown in the customer centre app @videotron24_7 doesn't seem to exist.

  • Paul_Morneau Paul Morneau (@Paul_Morneau) reported from Ottawa, Ontario

    .@Videotron over the past couple of weeks one of your cell towers in #Barrhaven has been malfunctioning. Despite 2-4 bars of signal strength and “LTE” displayed, no cellular data works. SMS and calls still work though. Same problem on multiple devices.

  • Paul_Morneau Paul Morneau (@Paul_Morneau) reported from Ottawa, Ontario

    .@Videotron over the past couple of weeks one of your cell towers in #Barrhaven has been malfunctioning. Despite 2-4 bars of signal strength and “LTE” displayed, no cellular data works. SMS and calls still work though. Same problem on multiple devices. #Videotron

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • D_Robertson41 David M. Robertson (@D_Robertson41) reported

    FYI @TSN_Sports TSN 2 Masters coverage has gone dark, no signal on @Videotron all others working fine.

  • jesse__jayyy jesse jay (@jesse__jayyy) reported

    @Videotron what is happening with internet? these last weeks have been horrible, it keeps dropping.

  • nebukam Timothe Lapetite (@nebukam) reported

    @Videotron It's very not environment friendly to force your customers to move to Helix w/ new hardware, preventing them from using perfectly working modem/router (for no valid reason, technical or otherwise), /or/ have them pay +>15$ per month to keep the old service...

  • ChronicsGe Ge_Chronics (@ChronicsGe) reported

    @Videotron you must be the most horrible company to work with when it comes to internet ur shyt is literally year 2000 dud Internet

  • datacrypto1 M (@datacrypto1) reported

    @Videotron Internet down yesterday from 2pm to 9pm. Down this morning from 8am to 12pm ... and now down again since 2pm. Lanaudiere, Get your **** together. Never had this many down time since I switched to Helix.

  • princegeminixxx jamez (@princegeminixxx) reported

    @Videotron is the connection down in the Montreal area?

  • RabbitReddog RedDog Rabbit (@RabbitReddog) reported

    @Videotron @D_Robertson41 It's got nothing to do with any individual service, it's everyone!!

  • sweetjaydeee sweetjaydeee (@sweetjaydeee) reported

    @Videotron been having unstable internet since yesterday. Already called your tech support which were very helpful. However, the stable internet only last for an hour after I called your tech support and we are having problems with the wifi again.

  • soobidou soobidou (@soobidou) reported

    @Videotron would have been simpler to tell me you can't do anything through DM. I wouldn't have wasted time talking through twitter and called directly the labyrinth of customer service and repeating the context all over again

  • peter_chras Peter (@peter_chras) reported

    @Videotron we’ve had an internet outage in the Brossard area for the past hour should I call to report it?