Vidéotron

Vidéotron Outage Report in Delson, Montérégie, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Delson, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Delson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Delson, Montérégie, Québec 03/28/2026 12:25

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Delson, Montérégie, Québec

The most recent Vidéotron outage reports came from the following cities: Montréal, Saint-Constant, Laval, Mercier, Longueuil and La Prairie.

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City Problem Type Report Time
CanadaMontréal Internet
CanadaMontréal Total Blackout
CanadaMontréal Total Blackout
CanadaMontréal Internet
CanadaMontréal Total Blackout
CanadaMontréal Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Delson, Québec

Latest outage, problems and issue reports in Delson and nearby locations:

  • IssaCheckmate Issa Sissoko (@IssaCheckmate) reported from Montréal, Québec

    @sol_da_ @Videotron The audacity they have. + the representatives I spoke to had such bad attitudes. They tried to make it seem like they were doing me a favor or something.

  • mlutteral martin lutteral 🇨🇦 (@mlutteral) reported from Montréal, Québec

    @Videotron I've been a loyal client for the last 17 years. I don't know who's making the big decisions in your company, but (s)he is a ******* idiot. In the span of about one year you went from the best ISP in town to one of the worst. Time to move.

  • KittEdotca KitEdotca (@KittEdotca) reported from Westmount, Québec

    @Videotron so, erm, you’re internet is down?

  • bunnyette Beth W (@bunnyette) reported from Montréal, Québec

    @Videotron you bill my elderly mother for unreturned items that were returned in October. Yet I have to go to the store to fix it? I’m in Toronto?

  • mlutteral martin lutteral 🇨🇦 (@mlutteral) reported from Montréal, Québec

    @Videotron You don't have a technical support. I've been waiting 45 minutes and nobody pick up. You are pathetic

  • SeanLloyd93 Sean Lloyd (@SeanLloyd93) reported from Montréal, Québec

    @Bell_Support I'll need someone to reach me very soon or I will be calling @Videotron tomorrow. Never have I had such bad service

  • mlutteral martin lutteral 🇨🇦 (@mlutteral) reported from Montréal, Québec

    Another internet blackout brought to you by the clowns at @Videotron The quality of their service has dropped to unbearable levels. ******* idiots

  • sumtimw0ng Khai. 💉💉 💉 😷 (@sumtimw0ng) reported from Montréal, Québec

    Great. Videotron seems to be unstable. 3rd time losing connection today 🤌

  • IssaCheckmate Issa Sissoko (@IssaCheckmate) reported from Montréal, Québec

    @Videotron is this the customer experience you want for your clients? So if I don’t have the money to pay $400 that I wasn’t supposed to be charged upfront, then you cut off my service and still leave me with the bill? This is none sense.

  • jonjerkone Brommelier (@jonjerkone) reported from Westmount, Québec

    When a customer has a @videotron or @sympatico or @aol email 🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩

  • phosfiend Richard E Flanagan (@phosfiend) reported from Montréal, Québec

    @Videotron internet seems to be down for folks in Hudson/St lazare

  • zerojay Jaaaaaayyyyy (@zerojay) reported from Montréal, Québec

    2am thunderstrike overhead fried my Google wifi, Videotron cable modem, a network switch and possibly my ethernet card on my main PC. Very glad I kept a backup router so I can at least get internal services (Plex) back up.

  • mlutteral martin lutteral 🇨🇦 (@mlutteral) reported from Montréal, Québec

    @Videotron There's another blackout now,and I've been waiting on the phone for the last 20minutes. Tell me how your service doesn't suck again? Gassholes

  • juycer Juliana C 🏳️‍🌈 (@juycer) reported from Longueuil, Québec

    Besides providing a service with a speed way lower than I hired, @Videotron now is not working at all. I guess it’s time to change.

  • bunnyette Beth W (@bunnyette) reported from Montréal, Québec

    @Videotron you billed my elderly mother for items returned in October but I’m the one who has to go to the store to get this fixed? I’m in 😬Toronto! Great customer service

  • darealityy DARRELL (@darealityy) reported from Brossard, Québec

    @NobuBergy @Videotron Damn times are hard out here!

  • CoolopolisMTL Kristian Gravenor (@CoolopolisMTL) reported from Montréal, Québec

    @videotron no internet here at my home in NDG. Please fix

  • zerojay Jaaaaaayyyyy (@zerojay) reported from Montréal, Québec

    @Videotron It appears that there is an internet outage here. Are there any known active outages in NDG/CDN?

  • zerojay Jaaaaaayyyyy (@zerojay) reported from Montréal, Québec

    Videotron internet is down anyways so even if my modem was spared, I'd still be unable to work.

  • mlutteral martin lutteral 🇨🇦 (@mlutteral) reported from Montréal, Québec

    @Videotron Major outtage, support line down, and you suggest to "restart your modem" You bunch of pathetic clowns. Who was the idiot who decided to switch to helix? We were good before that ****. I have to move away from this crap

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • GUCFan Emmanuel Bergeron (@GUCFan) reported

    Videotron can you update the Illico EPG to reflect the changes to Teletoon and Cartoon Network? Really shouldn't have to use the Helix EPG to see what's coming up on Boomerang since Illico's EPG has not been updated with the new info's yet.

  • AlefYei Alef Yei (@AlefYei) reported

    @FreedomMobile better get home zone service in #Quebec real quick now that they’re owned by #Videotron.

  • stacey_13 Stacey (@stacey_13) reported

    dont go with bell fibe it is the worst it goes down everyday plus it freezes , false marketing reliable my *** everyone i knwo that has videotron this does not happen @Bell #bellfibe

  • Mark_Goldberg Mark Goldberg (@Mark_Goldberg) reported

    .@TD_Canada: "Interesting disclosures by @Quebecor in 2022 Annual Information form" • Cable network covers ~83% of Quebec residences, all able to get 400Mbps; 70% of homes passed could get 1Gbps • DOCSIS 4.0 can deliver up to 10 Gbps down / 6Gbps up @Videotron #CDNtech #CRTC

  • MannyTerrebonne COLDBLUE (@MannyTerrebonne) reported

    @MatthewEvolves umm...the guy owns videotron ? you dont think he wants to have his stuff on his own network eventually ?

  • btaplatt Brian Platt (@btaplatt) reported

    More: ⁃a commitment to invest $5.5 billion dollars to expand 5g coverage and additional network services ⁃and a commitment to invest $1 billion to connect rural, remote and indigenous communities Penalties of up to $200 million on Videotron and $1 billion on Rogers

  • brianpa65577962 brianpartridge555 (@brianpa65577962) reported

    @Vono13 @CP24 Not true at all. In Montreal, Rogers, Telus, Videotron and Bell worked together to install the network, at NO COST, to the City. It doesn't make them any more profits. BAI however wants to use our data to push ads to us, so they can make money.

  • MoogKChan MooG 🐀 (@MoogKChan) reported

    Do you know whats fun about @Videotron When your phone service is down, and the online support is not working, and it says to call them to get it resolved.

  • yurkshirelad YurkshireLad (@yurkshirelad) reported

    @Videotron Thanks but this needs to go to customer loyalty or whatever the next step is. Or even the CCTS. I’m out $700.

  • realjohnrambo Alex Markovic (@realjohnrambo) reported

    @Videotron I'll definitely reach out to your DM! And my bad, I should've been clearer. I'm in Montreal.