Vidéotron Outage Report in Saint-Constant, Montérégie, Québec

@Videotron Service internet.

@lesleychestrman @Bell_Support Good for you! Bell customer service sucks. I dumped them years ago and have been a happy Videotron client ever since.

@Bell_Support I'll need someone to reach me very soon or I will be calling @Videotron tomorrow. Never have I had such bad service

I switched to @Videotron on June 8th 2021. They offered their high speed internet service, Helix with no installation fees. They gave me 2 options: - Pay for equipment upfront: $388+ tax OR - Pay $12 + tax/month for 24 months. I went with the 2nd option. But guess what?

@Videotron Major outtage, support line down, and you suggest to "restart your modem" You bunch of pathetic clowns. Who was the idiot who decided to switch to helix? We were good before that ****. I have to move away from this crap

2am thunderstrike overhead fried my Google wifi, Videotron cable modem, a network switch and possibly my ethernet card on my main PC. Very glad I kept a backup router so I can at least get internal services (Plex) back up.

@Videotron is this the customer experience you want for your clients? So if I don’t have the money to pay $400 that I wasn’t supposed to be charged upfront, then you cut off my service and still leave me with the bill? This is none sense.

@Videotron There's another blackout now,and I've been waiting on the phone for the last 20minutes. Tell me how your service doesn't suck again? Gassholes

@fagstein @Videotron No internet problem on my Videotron account but two days ago I did notice my Videotron PVR cable box's time display was lagging by seven minutes!! Never saw that before. Just putting it out there.

@Videotron so, erm, you’re internet is down?

@Videotron said this kind of thing happens (often?) & that the only option I have is to accept their “courtesy” of $75 and pay the rest otherwise i will receive late fees and eventually they will cut off my service and come get the equipment but that I would still have to pay.

@Videotron still charged me upfront $388+ tax with installation fees of $60 even though I chose to pay in $12 for 24 months. When my bill came out on July 9th, I called customer service. They told me it was a mistake and that they would see what they could do. Lol

@Videotron I've been a loyal client for the last 17 years. I don't know who's making the big decisions in your company, but (s)he is a ******* idiot. In the span of about one year you went from the best ISP in town to one of the worst. Time to move.

@JokeSins @Videotron Montreal also. My personal service is down. However, my commercial internet is working 🤔

Another internet blackout brought to you by the clowns at @Videotron The quality of their service has dropped to unbearable levels. ******* idiots

@sol_da_ @Videotron The audacity they have. + the representatives I spoke to had such bad attitudes. They tried to make it seem like they were doing me a favor or something.

@Videotron It appears that there is an internet outage here. Are there any known active outages in NDG/CDN?

Hm, Videotron Internet is unstable tonight...

@Videotron You don't have a technical support. I've been waiting 45 minutes and nobody pick up. You are pathetic

@Videotron internet seems to be down for folks in Hudson/St lazare

@gottabekd29 @FiorellaIsabelM Sputnik news doesn't work from my phone on 4G but works with my WiFi and works on computer at home... Both my phone and home internet services comes from Videotron.

That's why people are kind of hoping for the longest time now that Videotron the Quebec mobile provider does by up Freedom because it would give them the chance to be in the national scale with their service instead of just focus on Quebec and some of Ottawa.

@Sachtradamus Are you with Videotron or on Data? My data works fine, but my Videotron wifi is slow and not loading pics.

The art of broken TV schedule, featuring @videotron and @CTVSciFi : Star Trek discovery was over an hour long so it cut the end. Got the encore presentation, added 30 minutes, but it actually started 40minutes+ in. It's 2022 and we still can't get recording of programs right.

@CTVLife has had an audio-video out of sync problem for weeks on @Videotron. They don't seem to know how to fix the problem. @Bell Can you help?

.@Videotron customer support is terrible.

@Videotron and once again helix is down :) how come videotron can give a sooooo bad service. A tech is supose to come for a outside the house problem. But NO ONE wants to give me a credit even tho my service don't work.

@SigmaFocus @Videotron Seems to be some routing issues currently. Try a vpn if you have one and can connect to it

@Videotron FIX YOUR ****** INTERNET IN LONGUEUIL

@fizz_ca Internet issues going on for a while since yesterday Montreal area! @Videotron