Vidéotron Outage Report in Saint-Jérôme, Laurentides, Québec
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Saint-Jérôme come from postal codes J7Z.
Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Problems in the last 24 hours in Saint-Jérôme, Québec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saint-Jérôme and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
-
Internet
-
Wi-fi
-
Total Blackout
-
TV
-
E-mail
-
Phone
Live Outage Map Near Saint-Jérôme, Laurentides, Québec
The most recent Vidéotron outage reports came from the following cities: Montréal, Saint-Jérôme, Boisbriand, Mirabel, Saint-Colomban and Blainville.
Internet | ||
Total Blackout | ||
Internet | ||
Internet | ||
Internet | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.Vidéotron Issues Reports Near Saint-Jérôme, Québec
Latest outage, problems and issue reports in Saint-Jérôme and nearby locations:-
Elephant Stone (@ElephantStoneHQ) reported from Montréal, Québec
@MikeSidel @Videotron Sucks
-
Nick Chrysanthakopoulos (@NickChrysantha1) reported from Montréal, Québec
@fagstein @Videotron No internet problem on my Videotron account but two days ago I did notice my Videotron PVR cable box's time display was lagging by seven minutes!! Never saw that before. Just putting it out there.
-
Elephant Stone (@ElephantStoneHQ) reported from Montréal, Québec
Anyone else having @Videotron internet issues?
-
martin lutteral 🇨🇦 (@mlutteral) reported from Montréal, Québec
@Videotron There's another blackout now,and I've been waiting on the phone for the last 20minutes. Tell me how your service doesn't suck again? Gassholes
-
martin lutteral 🇨🇦 (@mlutteral) reported from Montréal, Québec
@Videotron You don't have a technical support. I've been waiting 45 minutes and nobody pick up. You are pathetic
-
martin lutteral 🇨🇦 (@mlutteral) reported from Montréal, Québec
@Videotron I've been a loyal client for the last 17 years. I don't know who's making the big decisions in your company, but (s)he is a ******* idiot. In the span of about one year you went from the best ISP in town to one of the worst. Time to move.
-
Issa Sissoko (@IssaCheckmate) reported from Montréal, Québec
@Videotron still charged me upfront $388+ tax with installation fees of $60 even though I chose to pay in $12 for 24 months. When my bill came out on July 9th, I called customer service. They told me it was a mistake and that they would see what they could do. Lol
-
martin lutteral 🇨🇦 (@mlutteral) reported from Montréal, Québec
@Videotron Major outtage, support line down, and you suggest to "restart your modem" You bunch of pathetic clowns. Who was the idiot who decided to switch to helix? We were good before that ****. I have to move away from this crap
-
martin lutteral 🇨🇦 (@mlutteral) reported from Montréal, Québec
Another internet blackout brought to you by the clowns at @Videotron The quality of their service has dropped to unbearable levels. ******* idiots
-
Droussy 🎙🔥 (@DroussyBabe) reported from Montréal, Québec
Fix this **** Now !! @Videotron #enjeuxmajeurs
-
Issa Sissoko (@IssaCheckmate) reported from Montréal, Québec
I switched to @Videotron on June 8th 2021. They offered their high speed internet service, Helix with no installation fees. They gave me 2 options: - Pay for equipment upfront: $388+ tax OR - Pay $12 + tax/month for 24 months. I went with the 2nd option. But guess what?
-
Sean Lloyd (@SeanLloyd93) reported from Montréal, Québec
@Bell_Support I'll need someone to reach me very soon or I will be calling @Videotron tomorrow. Never have I had such bad service
-
m@rie (@mtn_carnet) reported from Montréal, Québec
@Videotron Service internet.
-
Kathy M (@kathym425) reported from Montréal, Québec
@Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁
-
sbg4evr (@sbg4evr) reported from Montréal, Québec
@JokeSins @Videotron Montreal also. My personal service is down. However, my commercial internet is working 🤔
-
khai (@sumtimw0ng) reported from Montréal, Québec
Hm, Videotron Internet is unstable tonight...
-
Issa Sissoko (@IssaCheckmate) reported from Montréal, Québec
@Videotron is this the customer experience you want for your clients? So if I don’t have the money to pay $400 that I wasn’t supposed to be charged upfront, then you cut off my service and still leave me with the bill? This is none sense.
-
Issa Sissoko (@IssaCheckmate) reported from Montréal, Québec
@sol_da_ @Videotron The audacity they have. + the representatives I spoke to had such bad attitudes. They tried to make it seem like they were doing me a favor or something.
-
Kathy M (@kathym425) reported from Montréal, Québec
@lesleychestrman @Bell_Support Good for you! Bell customer service sucks. I dumped them years ago and have been a happy Videotron client ever since.
-
Issa Sissoko (@IssaCheckmate) reported from Montréal, Québec
@Videotron said this kind of thing happens (often?) & that the only option I have is to accept their “courtesy” of $75 and pay the rest otherwise i will receive late fees and eventually they will cut off my service and come get the equipment but that I would still have to pay.
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:-
Ben Klass (@BenKlass) reported
Competitors have complained that the Rogers-Videotron-Shaw deal are anticompetitive: they cement Rogers and Videotron's position in the market while shutting out others. Teksavvy, for example, has filed a complaint with the regulator opposing off-the-books agreements like these.
-
Liv (@bizonLiv) reported
@Videotron I have an outage - my helix gateway doesn't connect to the internet no more
-
eartha titt 🇯🇲🇨🇦 (@SugaBabe_14) reported
@Videotron is your service down?
-
YurkshireLad (@yurkshirelad) reported
Your customer care site is broken with a 500 error. I can't log in. @Videotron
-
Daniel Massicotte 🌎 (@CrazyDanmas) reported
@Videotron I finally solved the problem of HELIX, all I needed was a hammer.
-
Emmanuel Bergeron (@GUCFan) reported
Videotron can you update the Illico EPG to reflect the changes to Teletoon and Cartoon Network? Really shouldn't have to use the Helix EPG to see what's coming up on Boomerang since Illico's EPG has not been updated with the new info's yet.
-
Steve Faguy (@fagstein) reported
As part of the agreement, Videotron/Quebecor must: - Keep Freedom Mobile's pricing, and offer 10% more data, for 5 years - Offer Freedom pricing at "similar" rates to Videotron's offer in Quebec - Extend service to Manitoba (via MVNO) within 3 years, at prices similar to Quebec
-
Brian Platt (@btaplatt) reported
More: ⁃a commitment to invest $5.5 billion dollars to expand 5g coverage and additional network services ⁃and a commitment to invest $1 billion to connect rural, remote and indigenous communities Penalties of up to $200 million on Videotron and $1 billion on Rogers
-
Guy Joseph Roy (@GuyJosephRoy1) reported
@StreetDreamsOtt @Videotron Same thing for me and wifi seem to be down since approx 3am
-
COLDBLUE (@MannyTerrebonne) reported
@MatthewEvolves umm...the guy owns videotron ? you dont think he wants to have his stuff on his own network eventually ?