Vidéotron Outage Report in Varennes, Montérégie, Québec
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Problems in the last 24 hours in Varennes, Québec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Varennes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (71%)
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Wi-fi (11%)
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Total Blackout (7%)
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TV (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Varennes, Montérégie, Québec
The most recent Vidéotron outage reports came from the following cities: Montréal, Saint-Bruno-de-Montarville, Laval, Mascouche, Terrebonne, Repentigny and Verchères.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports Near Varennes, Québec
Latest outage, problems and issue reports in Varennes and nearby locations:
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sbg4evr (@sbg4evr) reported from Montréal, Québec
@JokeSins @Videotron Montreal also. My personal service is down. However, my commercial internet is working 🤔
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Kathy M (@kathym425) reported from Montréal, Québec
@Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁
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Daniel McMahon (@danmac40) reported from Mascouche, Québec
@Videotron what’s going on no service on helix
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Dan Carnelly (@dancarnelly) reported from Montréal, Québec
So @Videotron tech support no longer 24/7 but now only from 9am? Wow, it’s just like living back in France. Got to take time out of work to get anything done.
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Elephant Stone (@ElephantStoneHQ) reported from Montréal, Québec
@MikeSidel @Videotron Sucks
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Droussy 🎙🔥 (@DroussyBabe) reported from Montréal, Québec
Fix this **** Now !! @Videotron #enjeuxmajeurs
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Nick Chrysanthakopoulos (@NickChrysantha1) reported from Montréal, Québec
@fagstein @Videotron No internet problem on my Videotron account but two days ago I did notice my Videotron PVR cable box's time display was lagging by seven minutes!! Never saw that before. Just putting it out there.
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ZAZA BADAZZ♒️⭐️🏁 (@loveZaa36) reported from Montréal, Québec
Wthhh @Videotron why is my txting not working 😡😡
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m@rie (@mtn_carnet) reported from Montréal, Québec
@Videotron Service internet.
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Kathy M (@kathym425) reported from Montréal, Québec
@lesleychestrman @Bell_Support Good for you! Bell customer service sucks. I dumped them years ago and have been a happy Videotron client ever since.
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Cee (@CeeFor) reported from Montréal, Québec
@Videotron @DjBlaster Interesting. We’ve dealt with Videotron maybe 3 times as potential customers and every time we’ve had agenda flat out refuse to speak English. Even when we get telemarketing calls, when I say I don’t speak French they just say “ok bye” and hang up. Always a bad experience.
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Issa Sissoko (@IssaCheckmate) reported from Montréal, Québec
@Videotron said this kind of thing happens (often?) & that the only option I have is to accept their “courtesy” of $75 and pay the rest otherwise i will receive late fees and eventually they will cut off my service and come get the equipment but that I would still have to pay.
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Bitten Pnpple 🍍 (@EL_Loso) reported from Longueuil, Québec
I hope Videotron fix my home internet ASAP
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M▼RKDIEZ (@markdiez514) reported from Montréal, Québec
@Videotron what’s going on with your internet wtf?!?!?
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khai (@sumtimw0ng) reported from Montréal, Québec
Hm, Videotron Internet is unstable tonight...
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Felipe PJ (@fjvost) reported from Montréal, Québec
Anybody else out of wifi internet? Seems to be an issue with @Videotron and @BellMediaPR on the east coast... #internetdown
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Issa Sissoko (@IssaCheckmate) reported from Montréal, Québec
I switched to @Videotron on June 8th 2021. They offered their high speed internet service, Helix with no installation fees. They gave me 2 options: - Pay for equipment upfront: $388+ tax OR - Pay $12 + tax/month for 24 months. I went with the 2nd option. But guess what?
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Elephant Stone (@ElephantStoneHQ) reported from Montréal, Québec
Anyone else having @Videotron internet issues?
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sbg4evr (@sbg4evr) reported from Montréal, Québec
@Videotron is service down? No Helix, no tv or internet access
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Issa Sissoko (@IssaCheckmate) reported from Montréal, Québec
@Videotron still charged me upfront $388+ tax with installation fees of $60 even though I chose to pay in $12 for 24 months. When my bill came out on July 9th, I called customer service. They told me it was a mistake and that they would see what they could do. Lol
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Gerald Prezeau (@GeraldPrezeau) reported
@Videotron my helix internet and television have been going on and off all morning is there a problem on Montreal West Island?
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HorrorRadio (@HorrorRadio1) reported
store reps who work for the telecom companies in Canada @Rogers @Bell @Videotron stop selling phones to people that were born when lead tinctures and leeches were a medically viable solution to your ailments. if your customer remembers ww2 from the start, no sale. thank you.
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Assad Najem 🇨🇦 (@Offset01) reported
@Videotron any idea when the internet is coming back in Repentigny, we’ve been down since 1 Am
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Sylvain Paquette 💭 (@zyx_psilon) reported
@scottmatla The technicalities of such TV broadcasting is simple. - Videotron or Bell (etc) supply the connectivity feed - Both must maintain a compatibility stream vulnerable to RGBA limits on common servers such as 5G or less - ANY fluctuations in stability of transmission by "cameras" 1/2
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angie tarantini (@ACarlomusto) reported
@Videotron we are having trouble with internet connection in Rivières des Prairies Montreal no internet connection! Will this be resolved soon?
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Frank Morissette (@Crimsonium) reported
@Videotron internet down yet in Saint-Laurent. Third time in less than a week.
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KhârnTheBetrayer (@betrayer_kharn) reported
@rebbford Ok so. I had to use a VPN to dodge the wacky ISP Videotron issues BUT. Holy. Sh*tf*ck. It was End Games levels of great. I want to do it again, pretty please it was so ******* good ;-; Thank you so much all of you for this
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늙은 사람 (@tabarjack) reported
New scam in Quebec: "Hi this is {ISP Name}. We have detected your security is not configured properly which violates our terms of service. We will suspend your account if you do not rectify the situation. Press 1 for assistance to rectify the situation" @Videotron @Bell_Support
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Sam Glory (@SXGlory) reported
@Videotron Is there an outage you aren't reporting? I can't reach you on the phone and I can't find any information on the issue at hand.
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Richard E Flanagan (@phosfiend) reported from Montréal, Québec
@Videotron internet seems to be down for folks in Hudson/St lazare