Vidéotron

Vidéotron Outage Report in Varennes, Montérégie, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Varennes, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Varennes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Varennes, Montérégie, Québec 02/19/2026 04:40

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. TV (10%)

    TV (10%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Varennes, Montérégie, Québec

The most recent Vidéotron outage reports came from the following cities: Montréal, Longueuil and Laval.

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City Problem Type Report Time
CanadaMontréal Internet
CanadaMontréal Wi-fi
CanadaMontréal Phone
CanadaMontréal TV
CanadaMontréal Total Blackout
CanadaMontréal Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Varennes, Québec

Latest outage, problems and issue reports in Varennes and nearby locations:

  • markdiez514 M▼RKDIEZ (@markdiez514) reported from Montréal, Québec

    @Videotron what’s going on with your internet wtf?!?!?

  • DroussyBabe Droussy 🎙🔥 (@DroussyBabe) reported from Montréal, Québec

    Fix this **** Now !! @Videotron #enjeuxmajeurs

  • IssaCheckmate Issa Sissoko (@IssaCheckmate) reported from Montréal, Québec

    I switched to @Videotron on June 8th 2021. They offered their high speed internet service, Helix with no installation fees. They gave me 2 options: - Pay for equipment upfront: $388+ tax OR - Pay $12 + tax/month for 24 months. I went with the 2nd option. But guess what?

  • danmac40 Daniel McMahon (@danmac40) reported from Mascouche, Québec

    @Videotron what’s going on no service on helix

  • sbg4evr sbg4evr (@sbg4evr) reported from Montréal, Québec

    @JokeSins @Videotron Montreal also. My personal service is down. However, my commercial internet is working 🤔

  • kathym425 Kathy M (@kathym425) reported from Montréal, Québec

    @lesleychestrman @Bell_Support Good for you! Bell customer service sucks. I dumped them years ago and have been a happy Videotron client ever since.

  • mtn_carnet m@rie (@mtn_carnet) reported from Montréal, Québec

    @Videotron Service internet.

  • ElephantStoneHQ Elephant Stone (@ElephantStoneHQ) reported from Montréal, Québec

    @MikeSidel @Videotron Sucks

  • IssaCheckmate Issa Sissoko (@IssaCheckmate) reported from Montréal, Québec

    @Videotron said this kind of thing happens (often?) & that the only option I have is to accept their “courtesy” of $75 and pay the rest otherwise i will receive late fees and eventually they will cut off my service and come get the equipment but that I would still have to pay.

  • kathym425 Kathy M (@kathym425) reported from Montréal, Québec

    @Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁

  • IssaCheckmate Issa Sissoko (@IssaCheckmate) reported from Montréal, Québec

    @Videotron still charged me upfront $388+ tax with installation fees of $60 even though I chose to pay in $12 for 24 months. When my bill came out on July 9th, I called customer service. They told me it was a mistake and that they would see what they could do. Lol

  • sumtimw0ng khai (@sumtimw0ng) reported from Montréal, Québec

    Hm, Videotron Internet is unstable tonight...

  • ElephantStoneHQ Elephant Stone (@ElephantStoneHQ) reported from Montréal, Québec

    Anyone else having @Videotron internet issues?

  • sbg4evr sbg4evr (@sbg4evr) reported from Montréal, Québec

    @Videotron is service down? No Helix, no tv or internet access

  • fjvost Felipe PJ (@fjvost) reported from Montréal, Québec

    Anybody else out of wifi internet? Seems to be an issue with @Videotron and @BellMediaPR on the east coast... #internetdown

  • dancarnelly Dan Carnelly (@dancarnelly) reported from Montréal, Québec

    So @Videotron tech support no longer 24/7 but now only from 9am? Wow, it’s just like living back in France. Got to take time out of work to get anything done.

  • NickChrysantha1 Nick Chrysanthakopoulos (@NickChrysantha1) reported from Montréal, Québec

    @fagstein @Videotron No internet problem on my Videotron account but two days ago I did notice my Videotron PVR cable box's time display was lagging by seven minutes!! Never saw that before. Just putting it out there.

  • IssaCheckmate Issa Sissoko (@IssaCheckmate) reported from Montréal, Québec

    @Videotron is this the customer experience you want for your clients? So if I don’t have the money to pay $400 that I wasn’t supposed to be charged upfront, then you cut off my service and still leave me with the bill? This is none sense.

  • EL_Loso Bitten Pnpple 🍍 (@EL_Loso) reported from Longueuil, Québec

    I hope Videotron fix my home internet ASAP

  • CeeFor Cee (@CeeFor) reported from Montréal, Québec

    @Videotron @DjBlaster Interesting. We’ve dealt with Videotron maybe 3 times as potential customers and every time we’ve had agenda flat out refuse to speak English. Even when we get telemarketing calls, when I say I don’t speak French they just say “ok bye” and hang up. Always a bad experience.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • SoarJM LZR Soar (@SoarJM) reported

    @MTLJer i need bell man **** videotron

  • theMediaman Stephen Wear Your Mask Clark (@theMediaman) reported

    @Bryson_M They're going to have to sell off some assets, like Bell did for MTS. I could see them selling off the division to Cogeco or @Videotron *me dreaming* If Videotron bought Freedom's mobile network, they'd have coverage in the four most populous provinces.

  • monkiboy93 andre (@monkiboy93) reported

    @Videotron dont have any service since 21h00 in montreal

  • ljnzcl tyas 티야스 (@ljnzcl) reported

    Disclaimer: I was very nervous as this was my first fansign ever. I could’ve used a better wordings and say videotron instead of billboard (or maybe it was the same thing?😭 help). I hope I conveyed all the love that I could give him through this.

  • ljnzcl tyas 티야스 (@ljnzcl) reported

    Disclaimer: I was very nervous as this was my first fansign ever. I could’ve used a better wordings and say videotron instead of billboard (or maybe it was the same thing?😭 help). I hope I conveyed all the love that I could give him through this.

  • montrealmarc Marc Griffin (@montrealmarc) reported

    Anyone having Videotron outage right now? Mine suddenly stopped working around 8pm.

  • looneyadri Adriana (@looneyadri) reported

    @Videotron is there an internet outage in st-leonard right now?

  • Nemesis4All 🇨🇦 Sauron (@Nemesis4All) reported

    @Videotron Is the internet currently down?

  • SciBasedNutr David the Dietitian (@SciBasedNutr) reported

    @Videotron Tell that to @AdaMcVean who appears to not be able to get a refund because of poor customer service and/or shady practices.

  • lux_crk ℓuxury ✨ (@lux_crk) reported

    @sabrinapros @Videotron Telus is better . I have never gone over my data since getting my new phone 2 years ago . You should switch providers girl .