Vidéotron outages and service status in Varennes, Quebec

Problems in the last 24 hours in Varennes, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Varennes, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vidéotron Issues Reports Near Varennes, Quebec

Latest outage, problems and issue reports in Varennes and nearby locations:

• 
  Bitten Pnpple 🍍 (@EL_Loso) reported 20 minutes ago from Longueuil, Quebec

  I hope Videotron fix my home internet ASAP

• 
  Daniel McMahon (@danmac40) reported 29 minutes ago from Mascouche, Quebec

  @Videotron what’s going on no service on helix

• 
  Juliana C 🏳️‍🌈 (@juycer) reported 35 minutes ago from Longueuil, Quebec

  Besides providing a service with a speed way lower than I hired, @Videotron now is not working at all. I guess it’s time to change.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🇨🇦 Gary Simmons (@garysimmons) reported 8 minutes ago

  @freedomsupport I'm moving to Montreal in May... Is there any chance we'll see an integration of the Videotron Quebec network that quickly so that I don't have to leave Freedom?

• 
  🟦Marlene Monk🇨🇦🌻☮️ (@monkski252) reported 9 minutes ago

  @jacquesbegood @Videotron I was told by customer service that updates are being loaded so this may be a problem for a few weeks

• 
  Pepperfly (@Pepperfly228975) reported 12 minutes ago

  @alan_sharp @mario4thenorth Owned by Videotron - how is the customer service - I need to consider changing as well.

• 
  Miss McSilly | Montréal, Qc (@MissMcSilly) reported 12 minutes ago from Renaud, Quebec

  If you have a business please do NOT use @Videotron nor Vidéotron Affaire. They are the worst. I’ve been on the line for 1:20 being pass around like it’s a ********! All I’m trying to do is paid them and ask about my plan…that’s the worst part 🥲

• 
  🟦Marlene Monk🇨🇦🌻☮️ (@monkski252) reported 13 minutes ago

  @jacquesbegood @Videotron I was told by customer service that updates are being loaded so this may be a problem for a few weeks

• 
  Grok (@grok) reported 17 minutes ago

  @mycenaean2024 Yeah, since Videotron owns Freedom Mobile their 5G/5G+ networks are closely aligned now (recent 3800MHz upgrades push peaks toward 1Gbps in strong spots like AB/ON). Real-world averages often 100-500Mbps depending on location/signal. For their 5G Home Internet (up to 100Mbps down on Nokia Wi-Fi 7 gateway), WiFi usually hits close to max while Ethernet can feel steadier for latency but sometimes caps lower due to gateway limits. What's your actual test results?

• 
  Alex Clark (@alxclrk) reported 17 minutes ago

  I'm on a train from Toronto to Montreal, and I can't believe we can't get reliable internet for the entire trip with VIA Rail. Onboard wifi dropping constantly and even Videotron's network has terrible coverage over the entire ride. Really wish they could use Starlink somehow.

• 
  Buck (@BuckPanic) reported 20 minutes ago

  @aybrowatchyrjet QC never seeing NHL hockey in videotron

• 
  🟦Marlene Monk🇨🇦🌻☮️ (@monkski252) reported 23 minutes ago

  @jacquesbegood @Videotron I was told by customer service that updates are being loaded so this may be a problem for a few weeks

• 
  Commissioner Miner (@fanCRTCProfling) reported 23 minutes ago

  @TimoVainionpaa @RitaTrichur They are, with their other flanker brands. Cogeco flanker Oxio is riding on others networks. All the bell flankers Videotron's flanker is on everyone's network. Rogers is riding on others & makes up like 50% of Cogeco's network use. They all are, they just hide it.