Vidéotron

Vidéotron Outage Report in Aylmer, Outaouais, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Aylmer, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Aylmer and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Aylmer, Outaouais, Québec 05/11/2025 14:05

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Aylmer, Outaouais, Québec

The most recent Vidéotron outage reports came from the following cities: Gatineau, Stittsville and Ottawa.

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City Problem Type Report Time
CanadaGatineau Wi-fi
CanadaStittsville Wi-fi
CanadaOttawa Internet
CanadaOttawa Internet
CanadaOttawa Internet
CanadaOttawa Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Aylmer, Québec

Latest outage, problems and issue reports in Aylmer and nearby locations:

  • johnefrancis johnefrancis🇨🇦 (@johnefrancis) reported from Ottawa, Ontario

    Hey @Videotron, the tech support handle shown in the customer centre app @videotron24_7 doesn't seem to exist.

  • 3_punch Gilles Monvoisin (@3_punch) reported from Gatineau, Québec

    So @Videotron sent a collection agency to collect $$ from my 84yr old with ALS for not returning his cablebox. The issue is that the tech who installed the box put a lock on it and we could not remove. I explained to videotron reps but they just want $$ #greedy

  • AllieKnitNinja Allie MacAlister (@AllieKnitNinja) reported from Ottawa, Ontario

    @brianjpapineau I went from Wind/Freedom to Koodo and never looked back, but I hear good things about Videotron.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • NeilNapier neil napier (@NeilNapier) reported

    Hey at @Videotron - on your website, it says your technical support line is 24/7, but I’ve called in the evening two separate times and it is closed… what’s the deal?

  • kakurady Kakurady (@kakurady) reported

    Need to get Internet service for a new home in Kanata North... any options beside Rogers and Bell? I tried TekSavvy and Videotron but their websites both say they don't provide service there.

  • kaplanmyrth Andy Kaplan-Myrth (@kaplanmyrth) reported

    To be clear, I’m neither for nor against Videotron getting cheap spectrum. It doesn’t address the right problem. They want access to an exclusive club, but we need to take the power out of the club.

  • Julien_Lavigne1 Julien Lavigne (@Julien_Lavigne1) reported

    @Videotron Well #Videotron needs to take a cue from #Rogers because they have the exact same remote and modem and we were able to ffwd with their service no problem. @RogersHelps

  • Wabbit_Detector Mr. Noodles (@Wabbit_Detector) reported

    @grantmccagg I guess you don't get helix from videotron. Never a problem Bell fixes you for a few months then play with your upload do there is always a problem 2 3 times a year

  • SpaceMutiny Local Dagger Ear Enthusiast (@SpaceMutiny) reported

    >Federal court rejects Bell and Telus request to block Videotron’s 5G spectrum purchase in western Canada Good because Bell and BCTel/Telus have no business regarding this. Also if Videotron sets up shop here in the West it would help prices quite a decent bit.

  • erickdahan Erick Dahan (@erickdahan) reported

    Is @Videotron Helix support always ****, or is just tonight?

  • neo_musicstream Realityescaped (@neo_musicstream) reported

    @jeni_cote @Videotron When are they not having issues... My internet is down.

  • josloujac12 Josloujac12🇨🇦 (@josloujac12) reported

    @PurolatorInc @PurolatorHelp Very bad delivery service, not on time, horrible customer service. Please @videotron use a different a different shipping company ASAP😠🤬

  • GSGFlash GSG Flash (@GSGFlash) reported

    @Videotron Hi, my wife and I are flying out of the country today but we're not able to turn on our daily traveler pass, the option is grayed out even after scrolling through the terms and conditions. Could you please help get it activated for both of us?