Vidéotron

Vidéotron Outage Report in LaSalle, Montréal, Québec

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in LaSalle come from postal codes H8R.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in LaSalle, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in LaSalle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in LaSalle, Montréal, Québec 06/08/2023 01:30

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  • Internet 63.64% Internet
  • Wi-fi 13.74% Wi-fi
  • Total Blackout 10.20% Total Blackout
  • TV 5.78% TV
  • E-mail 4.62% E-mail
  • Phone 2.01% Phone

Live Outage Map Near LaSalle, Montréal, Québec

The most recent Vidéotron outage reports came from the following cities: Montréal, Laval, Brossard, Dollard-Des Ormeaux, Châteauguay, Dorval, LaSalle, Mont-Royal, Saint-Constant, Longueuil, Beaconsfield, Lachine, Mercier, Beauharnois and Greenfield Park.

Loading map, please wait...
CanadaMontréal Wi-fi
CanadaMontréal Internet
CanadaMontréal Total Blackout
CanadaLaval Wi-fi
CanadaMontréal Internet
CanadaBrossard Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Vidéotron Issues Reports Near LaSalle, Québec

Latest outage, problems and issue reports in LaSalle and nearby locations:
  • IssaCheckmate Issa Sissoko (@IssaCheckmate) reported from Montréal, Québec

    @Videotron is this the customer experience you want for your clients? So if I don’t have the money to pay $400 that I wasn’t supposed to be charged upfront, then you cut off my service and still leave me with the bill? This is none sense.

  • IssaCheckmate Issa Sissoko (@IssaCheckmate) reported from Montréal, Québec

    I switched to @Videotron on June 8th 2021. They offered their high speed internet service, Helix with no installation fees. They gave me 2 options: - Pay for equipment upfront: $388+ tax OR - Pay $12 + tax/month for 24 months. I went with the 2nd option. But guess what?

  • salauddinshah99 SalaUddin (@salauddinshah99) reported from Laval, Québec

    @fizz_ca @Videotron Me and brother @mdnaseershah are working from home. We have clients to meet online and there’s no network!!! Like seriously?????? Pls fix ASAP!!!!

  • kathym425 Kathy M (@kathym425) reported from Montréal, Québec

    @Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁

  • IssaCheckmate Issa Sissoko (@IssaCheckmate) reported from Montréal, Québec

    @Videotron still charged me upfront $388+ tax with installation fees of $60 even though I chose to pay in $12 for 24 months. When my bill came out on July 9th, I called customer service. They told me it was a mistake and that they would see what they could do. Lol

  • piccologang 🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported from Dollard-Des Ormeaux, Québec

    When Videotron calls you to solve your problems, but actually doesn't lmao.

  • IssaCheckmate Issa Sissoko (@IssaCheckmate) reported from Montréal, Québec

    @Videotron said this kind of thing happens (often?) & that the only option I have is to accept their “courtesy” of $75 and pay the rest otherwise i will receive late fees and eventually they will cut off my service and come get the equipment but that I would still have to pay.

  • ElephantStoneHQ Elephant Stone (@ElephantStoneHQ) reported from Montréal, Québec

    @MikeSidel @Videotron Sucks

  • sbg4evr sbg4evr (@sbg4evr) reported from Montréal, Québec

    @JokeSins @Videotron Montreal also. My personal service is down. However, my commercial internet is working 🤔

  • piccologang 🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported from Dollard-Des Ormeaux, Québec

    @Videotron has the worst customer service.

  • badrmasri Badr S. Masri (@badrmasri) reported from Laval, Québec

    @Videotron hi, fir some reason the helix app considers @joinClubhouse a threat. How can I fix that?

  • mtn_carnet m@rie (@mtn_carnet) reported from Montréal, Québec

    @Videotron Service internet.

  • kathym425 Kathy M (@kathym425) reported from Montréal, Québec

    @lesleychestrman @Bell_Support Good for you! Bell customer service sucks. I dumped them years ago and have been a happy Videotron client ever since.

  • NickChrysantha1 Nick Chrysanthakopoulos (@NickChrysantha1) reported from Montréal, Québec

    @fagstein @Videotron No internet problem on my Videotron account but two days ago I did notice my Videotron PVR cable box's time display was lagging by seven minutes!! Never saw that before. Just putting it out there.

  • sumtimw0ng khai (@sumtimw0ng) reported from Montréal, Québec

    Hm, Videotron Internet is unstable tonight...

  • dirtydinarzo Tom (@dirtydinarzo) reported from Kirkland, Québec

    @KayleaPeres @omar___a1 A few weeks ago they said their system was down but yeah videotron is some of the worst wifi

  • DroussyBabe Droussy 🎙🔥 (@DroussyBabe) reported from Montréal, Québec

    Fix this **** Now !! @Videotron #enjeuxmajeurs

  • IssaCheckmate Issa Sissoko (@IssaCheckmate) reported from Montréal, Québec

    @sol_da_ @Videotron The audacity they have. + the representatives I spoke to had such bad attitudes. They tried to make it seem like they were doing me a favor or something.

  • ElephantStoneHQ Elephant Stone (@ElephantStoneHQ) reported from Montréal, Québec

    Anyone else having @Videotron internet issues?

  • piccologang 🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported from Dollard-Des Ormeaux, Québec

    Don't ever go to @Videotron. Worst customer service ever. They make a mistake and you still gotta pay for it.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:
  • Trouffman Trouffman (@Trouffman) reported

    @Citizen_Kwy @Videotron For us this is mostly because we do not care a dime about the TV and landline services. We never did. might be good for the mass, but high bandwidth and low-latency is the only thing we care and mind paying for. cc @Videotron

  • kroosw0w kroos (@kroosw0w) reported

    @b0uming @Videotron These disgusting companies bro, so many people depend from them and now more than ever because of this stupid virus and they always have problems... hope they'll fix it fast so you dont miss the exam

  • diperdue Dianne Perdue (@diperdue) reported

    @Videotron @sam_cudmore @Videotron is there an issue with service? Both your website and social media platforms reference technical support available 24/7. When phoning, I’m immediately prompted with the message that there is no service available at this time. No response via chat yet, after 30 mins

  • Cathangel Catherine (@Cathangel) reported

    Just found out today that starting in February 2021, my cable provider Videotron will no longer offer AMC because they were demanding onerous fees. And they’re not alone: Bell & Rogers have also dropped the channel. WTF, @AMC_TV ?!? You no longer like/need international viewers?

  • ChrisTMarsden Prof Chris Marsden (@ChrisTMarsden) reported

    @mediamorphis So hard being No4 in wireless markets, constantly loss making. As a former Fido customer, glad to see Videotron making it work. Rogers still controlling the hockey? That's the premium cable key?

  • sam_cudmore Sam Cudmore (@sam_cudmore) reported

    @Videotron I have wifi but no internet connection. What’s the issue? When will it be fixed?

  • infamousadam13 ÆCH (@infamousadam13) reported

    @Videotron just had to make my day even "better" been a long day and now internets down and might only be up tomorrow... Thanks for rubbing salt in the wound 😑

  • MarkBourrie Mark Bourrie (@MarkBourrie) reported

    @WINDmobile @FreedomMobile Is your service any good? Because, frankly, I've had it with incumbents. Are you a subsidiary of Telus, Rogers, Bell or Videotron?

  • windowlinker WindowLinker (@windowlinker) reported

    @CTVMontreal Scam. Videotron can't even do LTE properly as they still use the old 2100 mhz frequency. Worst signals of any carrier in QC.

  • kathym425 Kathy M (@kathym425) reported from Montréal, Québec

    @Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁