Vidéotron Outage Report in LaSalle, Montréal, Québec
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in LaSalle, Québec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in LaSalle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (74%)
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Wi-fi (9%)
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Total Blackout (7%)
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TV (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near LaSalle, Montréal, Québec
The most recent Vidéotron outage reports came from the following cities: Saint-Constant, Montréal, Longueuil, Laval, Châteauguay, Dollard-Des Ormeaux, Castle Gardens, Dorval, Mont-Royal, Mercier and Lachine.
| City | Problem Type | Report Time |
|---|---|---|
 Saint-Constant |
Internet | |
| Montréal |
Wi-fi | |
| Montréal |
Internet | |
| Montréal |
Internet | |
| Montréal |
Internet | |
| Montréal |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vidéotron Issues Reports Near LaSalle, Québec
Latest outage, problems and issue reports in LaSalle and nearby locations:
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khai
(@sumtimw0ng) reported
from
Montréal, Québec
Hm, Videotron Internet is unstable tonight...
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🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱
(@piccologang) reported
from
Dollard-Des Ormeaux, Québec
@Videotron has the worst customer service.
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Nick Chrysanthakopoulos
(@NickChrysantha1) reported
from
Montréal, Québec
@fagstein @Videotron No internet problem on my Videotron account but two days ago I did notice my Videotron PVR cable box's time display was lagging by seven minutes!! Never saw that before. Just putting it out there.
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martin lutteral 🇨🇦
(@mlutteral) reported
from
Montréal, Québec
Another internet blackout brought to you by the clowns at @Videotron The quality of their service has dropped to unbearable levels. ******* idiots
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Tom
(@dirtydinarzo) reported
from
Kirkland, Québec
@KayleaPeres @omar___a1 A few weeks ago they said their system was down but yeah videotron is some of the worst wifi
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martin lutteral 🇨🇦
(@mlutteral) reported
from
Montréal, Québec
@Videotron I've been a loyal client for the last 17 years. I don't know who's making the big decisions in your company, but (s)he is a ******* idiot. In the span of about one year you went from the best ISP in town to one of the worst. Time to move.
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🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱
(@piccologang) reported
from
Dollard-Des Ormeaux, Québec
Don't ever go to @Videotron. Worst customer service ever. They make a mistake and you still gotta pay for it.
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martin lutteral 🇨🇦
(@mlutteral) reported
from
Montréal, Québec
@Videotron Major outtage, support line down, and you suggest to "restart your modem" You bunch of pathetic clowns. Who was the idiot who decided to switch to helix? We were good before that ****. I have to move away from this crap
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Kathy M
(@kathym425) reported
from
Montréal, Québec
@lesleychestrman @Bell_Support Good for you! Bell customer service sucks. I dumped them years ago and have been a happy Videotron client ever since.
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m@rie
(@mtn_carnet) reported
from
Montréal, Québec
@Videotron Service internet.
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Issa Sissoko
(@IssaCheckmate) reported
from
Montréal, Québec
@Videotron still charged me upfront $388+ tax with installation fees of $60 even though I chose to pay in $12 for 24 months. When my bill came out on July 9th, I called customer service. They told me it was a mistake and that they would see what they could do. Lol
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Issa Sissoko
(@IssaCheckmate) reported
from
Montréal, Québec
I switched to @Videotron on June 8th 2021. They offered their high speed internet service, Helix with no installation fees. They gave me 2 options: - Pay for equipment upfront: $388+ tax OR - Pay $12 + tax/month for 24 months. I went with the 2nd option. But guess what?
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KitEdotca
(@KittEdotca) reported
from
Westmount, Québec
@Videotron so, erm, you’re internet is down?
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martin lutteral 🇨🇦
(@mlutteral) reported
from
Montréal, Québec
@Videotron There's another blackout now,and I've been waiting on the phone for the last 20minutes. Tell me how your service doesn't suck again? Gassholes
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Issa Sissoko
(@IssaCheckmate) reported
from
Montréal, Québec
@Videotron is this the customer experience you want for your clients? So if I don’t have the money to pay $400 that I wasn’t supposed to be charged upfront, then you cut off my service and still leave me with the bill? This is none sense.
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Sean Lloyd
(@SeanLloyd93) reported
from
Montréal, Québec
@Bell_Support I'll need someone to reach me very soon or I will be calling @Videotron tomorrow. Never have I had such bad service
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🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱
(@piccologang) reported
from
Dollard-Des Ormeaux, Québec
When Videotron calls you to solve your problems, but actually doesn't lmao.
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Issa Sissoko
(@IssaCheckmate) reported
from
Montréal, Québec
@Videotron said this kind of thing happens (often?) & that the only option I have is to accept their “courtesy” of $75 and pay the rest otherwise i will receive late fees and eventually they will cut off my service and come get the equipment but that I would still have to pay.
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Badr S. Masri
(@badrmasri) reported
from
Laval, Québec
@Videotron hi, fir some reason the helix app considers @joinClubhouse a threat. How can I fix that?
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Issa Sissoko
(@IssaCheckmate) reported
from
Montréal, Québec
@sol_da_ @Videotron The audacity they have. + the representatives I spoke to had such bad attitudes. They tried to make it seem like they were doing me a favor or something.
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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François Caron
(@Milnoc) reported
@fagstein Considering how bad of a reputation the Freedom brand has, rebranding it might help, but only if the service improves dramatically so as not to harm the Videotron brand.
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Marc Griffin
(@montrealmarc) reported
@dave_macattack @Videotron Im so sick of that company. My internet sucks and they keep making excuses and keep raising the prices.
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Anh
(@yeetusmagus) reported
@Videotron what ******** is this anti-consumer behavior? Turning off 2.4GHz broadcasting on your **** show app also turns off the 5.0GHz band. AND STOP OVERRIDING MY LOCAL CONFIGS - the only place the config actually works
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snafu
(@Snurdel) reported
@Videotron you just interrupted a movie at the last ten minute mark to do an update without my consent??? WTF?
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Phil Ochs’ ghost
(@philochsghost) reported
@getfiscal Videotron sucks.
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Commissioner Miner
(@fanCRTCProfling) reported
W/ C-18, the CRTC is already running with the words contained in it. Pretty bad. May as well install Bell, Rogers, videotron & Telus as gov.
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Mira
(@mira_coms367) reported
@dizoneric @Videotron I just got off the phone with an agent who said there is an outage in the area. She didn’t know exactly how long until the service is restored but maybe a couple of hours, and before tomorrow.
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Marion Bialek
(@LoveThePlateau) reported
@Videotron Videotron Helix signals are weak and breaking up in Gatineau. Technical chat line is down. Telephone line to technical issues not taking calls. What’s happening?!
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Jeff Teolis
(@jeffteolis) reported
The STL @Cardinals stadium & staff is amazing. Their videotron crowd interviewer is the worst I’ve ever seen in a MLB park. He asked a guy a tough question, then when he got it wrong, he abused & humiliated him in front of 30,000 people. The guy feels like ****. Not cool in 2022
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Dave MacIntyre
(@dave_macattack) reported
Hey @Videotron your technical support guy just tried gaslighting the **** out of me for his failure to reinstate my Internet. Bad form, guys. Bad form…….