Vidéotron outages and service status in LaSalle, Quebec

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Vidéotron generated 3 outage signals in the last 24 hours around LaSalle, including 3 direct reports.
The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
The most recent signal from this area was received Jun 4, 5:58 PM EDT.

Internet (65%)
Wi-fi (15%)
E-mail (8%)
TV (8%)
Total Blackout (4%)

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in LaSalle, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in LaSalle, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	LaSalle	Baseline
Jun 3, 7:40 PM EDT	0	0	0
Jun 3, 8:00 PM EDT	0	0	0
Jun 3, 8:20 PM EDT	0	0	0
Jun 3, 8:40 PM EDT	0	0	0
Jun 3, 9:00 PM EDT	0	0	0
Jun 3, 9:20 PM EDT	0	0	0
Jun 3, 9:40 PM EDT	0	0	0
Jun 3, 10:00 PM EDT	0	0	0
Jun 3, 10:20 PM EDT	0	0	0
Jun 3, 10:40 PM EDT	0	0	0
Jun 3, 11:00 PM EDT	0	0	0
Jun 3, 11:20 PM EDT	0	0	0
Jun 3, 11:40 PM EDT	0	0	0
Jun 4, 12:00 AM EDT	0	0	0
Jun 4, 12:20 AM EDT	0	0	0
Jun 4, 12:40 AM EDT	0	0	0
Jun 4, 1:00 AM EDT	0	0	0
Jun 4, 1:20 AM EDT	0	0	0
Jun 4, 1:40 AM EDT	0	0	0
Jun 4, 2:00 AM EDT	0	0	0
Jun 4, 2:20 AM EDT	0	0	0
Jun 4, 2:40 AM EDT	0	0	0
Jun 4, 3:00 AM EDT	0	0	0
Jun 4, 3:20 AM EDT	0	0	0
Jun 4, 3:40 AM EDT	0	0	0
Jun 4, 4:00 AM EDT	0	0	0
Jun 4, 4:20 AM EDT	0	0	0
Jun 4, 4:40 AM EDT	0	0	0
Jun 4, 5:00 AM EDT	0	0	0
Jun 4, 5:20 AM EDT	0	0	0
Jun 4, 5:40 AM EDT	0	0	0
Jun 4, 6:00 AM EDT	0	0	0
Jun 4, 6:20 AM EDT	0	0	0
Jun 4, 6:40 AM EDT	0	0	0
Jun 4, 7:00 AM EDT	0	0	0
Jun 4, 7:20 AM EDT	0	0	0
Jun 4, 7:40 AM EDT	0	0	0
Jun 4, 8:00 AM EDT	0	0	0
Jun 4, 8:20 AM EDT	0	0	0
Jun 4, 8:40 AM EDT	0	0	0
Jun 4, 9:00 AM EDT	0	0	0
Jun 4, 9:20 AM EDT	0	0	0
Jun 4, 9:40 AM EDT	0	0	0
Jun 4, 10:00 AM EDT	0	0	0
Jun 4, 10:20 AM EDT	0	0	0
Jun 4, 10:40 AM EDT	0	0	0
Jun 4, 11:00 AM EDT	0	0	0
Jun 4, 11:20 AM EDT	0	0	0
Jun 4, 11:40 AM EDT	0	0	0
Jun 4, 12:00 PM EDT	0	0	0
Jun 4, 12:20 PM EDT	0	0	0
Jun 4, 12:40 PM EDT	0	0	0
Jun 4, 1:00 PM EDT	0	0	0
Jun 4, 1:20 PM EDT	0	0	0
Jun 4, 1:40 PM EDT	0	0	0
Jun 4, 2:00 PM EDT	0	0	0
Jun 4, 2:20 PM EDT	0	0	0
Jun 4, 2:40 PM EDT	0	0	0
Jun 4, 3:00 PM EDT	0	0	0
Jun 4, 3:20 PM EDT	0	0	0
Jun 4, 3:40 PM EDT	0	0	0
Jun 4, 4:00 PM EDT	0	0	0
Jun 4, 4:20 PM EDT	0	0	0
Jun 4, 4:40 PM EDT	0	0	0
Jun 4, 5:00 PM EDT	0	0	0
Jun 4, 5:20 PM EDT	0	0	0
Jun 4, 5:40 PM EDT	0	0	0
Jun 4, 6:00 PM EDT	0	0	0
Jun 4, 6:20 PM EDT	0	0	0
Jun 4, 6:40 PM EDT	0	0	0
Jun 4, 7:00 PM EDT	0	0	0
Jun 4, 7:20 PM EDT	0	0	0
Jun 4, 7:40 PM EDT	0	0	0

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near LaSalle, Quebec

The most recent Vidéotron outage reports came from the following cities: Montréal, and Saint-Constant.

City	Problem Type	Report Time
Montréal	Internet	2 hours ago
Montréal	Internet	2 hours ago
Montréal	Internet	2 hours ago
Montréal	E-mail	1 day ago
Montréal	Internet	2 days ago
Montréal	Wi-fi	2 days ago

Nearby cities with recent reports

Montréal

11 recent signals

2 hours ago

Community Discussion

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Vidéotron Issues Reports Near LaSalle, Quebec

Latest outage, problems and issue reports in LaSalle and nearby locations:

jyseerys (@jayseereyes) reported 20 seconds ago from Montréal, Quebec
@Videotron No, but chat with a customer representative. Even her couldn't provide any solutions instead apologizing for the situation. Well, her apologizing is not what I need because it didn't solve the charges or any kind of that matter.
David MacIntyre (@dave_mac609) reported 8 minutes ago from Montréal, Quebec
@Videotron Three times in the last month you have needed to send a technician to my house to fix my internet and TV, and the same issues keep reoccurring. Internet has been AWOL since last night and TV signal weak. This is absolutely unac-*******-ceptable. Disgraceful. Do better.
Amanda (@wild_one1998) reported 10 minutes ago from Montréal, Quebec
@Videotron Both cable boxes in the house went down last night, and are still down now
Richard E Flanagan (@phosfiend) reported 11 minutes ago from Montréal, Quebec
@Videotron internet seems to be down for folks in Hudson/St lazare
Issa Sissoko (@IssaCheckmate) reported 18 minutes ago from Montréal, Quebec
I switched to @Videotron on June 8th 2021. They offered their high speed internet service, Helix with no installation fees. They gave me 2 options: - Pay for equipment upfront: $388+ tax OR - Pay $12 + tax/month for 24 months. I went with the 2nd option. But guess what?
Elephant Stone (@ElephantStoneHQ) reported 20 minutes ago from Montréal, Quebec
Anyone else having @Videotron internet issues?
Sean Lloyd (@SeanLloyd93) reported 27 minutes ago from Montréal, Quebec
@Bell_Support I'll need someone to reach me very soon or I will be calling @Videotron tomorrow. Never have I had such bad service
Brommelier (@jonjerkone) reported 28 minutes ago from Westmount, Quebec
When a customer has a @videotron or @sympatico or @aol email 🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩
Katelyn Thomas (@katelynvthomas) reported 28 minutes ago from Westmount, Quebec
I am convinced the person who voices videotron’s automated customer service line is Chandler Bing’s dad.
sbg4evr (@sbg4evr) reported 32 minutes ago from Montréal, Quebec
@JokeSins @Videotron Montreal also. My personal service is down. However, my commercial internet is working 🤔
Elephant Stone (@ElephantStoneHQ) reported 33 minutes ago from Montréal, Quebec
@MikeSidel @Videotron Sucks
Droussy 🎙🔥 (@DroussyBabe) reported 35 minutes ago from Montréal, Quebec
Fix this **** Now !! @Videotron #enjeuxmajeurs
lagarto malo 🦎 (@lagarto_malo) reported 41 minutes ago from Westmount, Quebec
@pmarriott @Videotron It seems spotty this morning, short periods of outage then back to normal.
Nick Chrysanthakopoulos (@NickChrysantha1) reported 45 minutes ago from Montréal, Quebec
@fagstein @Videotron No internet problem on my Videotron account but two days ago I did notice my Videotron PVR cable box's time display was lagging by seven minutes!! Never saw that before. Just putting it out there.
Jaaaaaayyyyy (@zerojay) reported 53 minutes ago from Montréal, Quebec
@Videotron It appears that there is an internet outage here. Are there any known active outages in NDG/CDN?
Dan Carnelly (@dancarnelly) reported 53 minutes ago from Montréal, Quebec
So @Videotron tech support no longer 24/7 but now only from 9am? Wow, it’s just like living back in France. Got to take time out of work to get anything done.
Issa Sissoko (@IssaCheckmate) reported 53 minutes ago from Montréal, Quebec
@sol_da_ @Videotron The audacity they have. + the representatives I spoke to had such bad attitudes. They tried to make it seem like they were doing me a favor or something.
martin lutteral 🇨🇦 (@mlutteral) reported 56 minutes ago from Montréal, Quebec
@Videotron Major outtage, support line down, and you suggest to "restart your modem" You bunch of pathetic clowns. Who was the idiot who decided to switch to helix? We were good before that ****. I have to move away from this crap
Cee (@CeeFor) reported 56 minutes ago from Montréal, Quebec
@Videotron @DjBlaster Interesting. We’ve dealt with Videotron maybe 3 times as potential customers and every time we’ve had agenda flat out refuse to speak English. Even when we get telemarketing calls, when I say I don’t speak French they just say “ok bye” and hang up. Always a bad experience.
Kathy M (@kathym425) reported 60 minutes ago from Montréal, Quebec
@Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

BeegJJ (@BeegJj) reported 5 minutes ago
Many years ago my bro worked in the technical service for what's now videotron It was awful! One guy called to yell that his cable was out. My bro told him to go to his TV. He said he wasn't home. 🤔 So why did he call? Because a friend nearby had his cable out! Nuts!
Commissioner Miner (@fanCRTCProfling) reported 9 minutes ago
@BigBadJuan They want to charge for a service that was not &could not be delivered. There are still no reports from: -Videotron -Rogers -Freedom -Flanker brands -Resellers/wholesalers (Storm Internet aside)
Tina (@curious6720) reported 9 minutes ago
No internet #videotron Down since 7:00 p.m.
🟦Marlene Monk🇨🇦🌻☮️ (@monkski252) reported 10 minutes ago
@jacquesbegood @Videotron I was told by customer service that updates are being loaded so this may be a problem for a few weeks
Matt Britton 🍉🇵🇸 1-1 (@LedZepFan1976) reported 10 minutes ago from Châteauguay, Quebec
@DarrenWHaynes @HILITINGHOCKEY @TrentDavies69 I have all the sportsnet channels on videotron ($15/month for them all). Watched the game last night on SNE, and had access to it on the other Snet channels too of course I turned it off in the 3rd when they were down 4-1 in the 3rd but still. Haven't missed a game since R1 G1
Scale (@alliareault) reported 11 minutes ago
@GTADC1 @DavidLepofsky @TheAgenda Help. Agora 15 min city Monopoly Vidéotron Centurion landlords not defending their deal- Tribunal Administratif du Logement ruling unauthorized by CTRC refused to give me local # moved to Gatineau No internet in lease incl in rent! Livelihood need I broke my neck Artist Need time
Panda🌻 (@takarajewels) reported 12 minutes ago
Ya’ll I rarely tweet about companies online but I just feel a simpler option could be easily made available. Videotron has that option. Bell, you can do it too. I believe in you. Please fix this problem. It’s annoying and makes me want to just get rid of the TV option entirely.
François Caron 🇨🇦 (@Milnoc) reported 12 minutes ago
@fanCRTCProfling I'm currently having a Vidéotron mobile data outage. Very rare. I think a cell tower died in Kanata North of the 417.
François Caron 🇨🇦 (@Milnoc) reported 13 minutes ago
@fanCRTCProfling Nope. One important aspect of Videotron is that the service is reliable and the billing's accurate. I never have to fight with them.
somecanuckchick 🍁@somecanuckchick@mastodon.world (@somecanuckchick) reported 21 minutes ago
@TekSavvyCSR @Videotron And we get to start the phone calls ALL OVER AGAIN tomorrow b/c @Videotron seems keen to NOT come back out despite screwing up the TPIA (but claiming a non-existant outage b/c we have cable TV) and forcing us to call TekSavvy instead of sending back the Vidéotron technician.