Vidéotron outages and service status in LaSalle, Quebec

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Vidéotron generated 0 outage signals in the last 24 hours around LaSalle, including 0 direct reports.
The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
The most recent signal from this area was received May 26, 1:40 PM EDT.

Internet (74%)
Wi-fi (16%)
Total Blackout (5%)
TV (5%)

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in LaSalle, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in LaSalle, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
May 28, 1:20 PM EDT	0	0
May 28, 1:40 PM EDT	0	0
May 28, 2:00 PM EDT	0	0
May 28, 2:20 PM EDT	0	0
May 28, 2:40 PM EDT	0	0
May 28, 3:00 PM EDT	0	0
May 28, 3:20 PM EDT	0	0
May 28, 3:40 PM EDT	0	0
May 28, 4:00 PM EDT	0	0
May 28, 4:20 PM EDT	0	0
May 28, 4:40 PM EDT	0	0
May 28, 5:00 PM EDT	0	0
May 28, 5:20 PM EDT	0	0
May 28, 5:40 PM EDT	0	0
May 28, 6:00 PM EDT	0	0
May 28, 6:20 PM EDT	0	0
May 28, 6:40 PM EDT	0	0
May 28, 7:00 PM EDT	0	0
May 28, 7:20 PM EDT	0	0
May 28, 7:40 PM EDT	0	0
May 28, 8:00 PM EDT	0	0
May 28, 8:20 PM EDT	0	0
May 28, 8:40 PM EDT	0	0
May 28, 9:00 PM EDT	0	0
May 28, 9:20 PM EDT	0	0
May 28, 9:40 PM EDT	0	0
May 28, 10:00 PM EDT	0	0
May 28, 10:20 PM EDT	0	0
May 28, 10:40 PM EDT	0	0
May 28, 11:00 PM EDT	0	0
May 28, 11:20 PM EDT	0	0
May 28, 11:40 PM EDT	0	0
May 29, 12:00 AM EDT	0	0
May 29, 12:20 AM EDT	0	0
May 29, 12:40 AM EDT	0	0
May 29, 1:00 AM EDT	0	0
May 29, 1:20 AM EDT	0	0
May 29, 1:40 AM EDT	0	0
May 29, 2:00 AM EDT	0	0
May 29, 2:20 AM EDT	0	0
May 29, 2:40 AM EDT	0	0
May 29, 3:00 AM EDT	0	0
May 29, 3:20 AM EDT	0	0
May 29, 3:40 AM EDT	0	0
May 29, 4:00 AM EDT	0	0
May 29, 4:20 AM EDT	0	0
May 29, 4:40 AM EDT	0	0
May 29, 5:00 AM EDT	0	0
May 29, 5:20 AM EDT	0	0
May 29, 5:40 AM EDT	0	0
May 29, 6:00 AM EDT	0	0
May 29, 6:20 AM EDT	0	0
May 29, 6:40 AM EDT	0	0
May 29, 7:00 AM EDT	0	0
May 29, 7:20 AM EDT	0	0
May 29, 7:40 AM EDT	0	0
May 29, 8:00 AM EDT	0	0
May 29, 8:20 AM EDT	0	0
May 29, 8:40 AM EDT	0	0
May 29, 9:00 AM EDT	0	0
May 29, 9:20 AM EDT	0	0
May 29, 9:40 AM EDT	0	0
May 29, 10:00 AM EDT	0	0
May 29, 10:20 AM EDT	0	0
May 29, 10:40 AM EDT	0	0
May 29, 11:00 AM EDT	0	0
May 29, 11:20 AM EDT	0	0
May 29, 11:40 AM EDT	0	0
May 29, 12:00 PM EDT	0	0
May 29, 12:20 PM EDT	0	0
May 29, 12:40 PM EDT	0	0
May 29, 1:00 PM EDT	0	0
May 29, 1:20 PM EDT	0	0

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near LaSalle, Quebec

The most recent Vidéotron outage reports came from the following cities: Montréal, and Saint-Constant.

City	Problem Type	Report Time
Montréal	Internet	3 days ago
Montréal	Internet	9 days ago
Montréal	Wi-fi	9 days ago
Montréal	Internet	10 days ago
Montréal	Internet	10 days ago
Montréal	Internet	13 days ago

Nearby cities with recent reports

Montréal

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports Near LaSalle, Quebec

Latest outage, problems and issue reports in LaSalle and nearby locations:

Brommelier (@jonjerkone) reported 12 minutes ago from Westmount, Quebec
When a customer has a @videotron or @sympatico or @aol email 🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩
Sean Lloyd (@SeanLloyd93) reported 13 minutes ago from Montréal, Quebec
@Bell_Support I'll need someone to reach me very soon or I will be calling @Videotron tomorrow. Never have I had such bad service
M▼RKDIEZ (@markdiez514) reported 13 minutes ago from Montréal, Quebec
@Videotron what’s going on with your internet wtf?!?!?
Issa Sissoko (@IssaCheckmate) reported 15 minutes ago from Montréal, Quebec
@Videotron said this kind of thing happens (often?) & that the only option I have is to accept their “courtesy” of $75 and pay the rest otherwise i will receive late fees and eventually they will cut off my service and come get the equipment but that I would still have to pay.
Cee (@CeeFor) reported 18 minutes ago from Montréal, Quebec
@Videotron @DjBlaster Interesting. We’ve dealt with Videotron maybe 3 times as potential customers and every time we’ve had agenda flat out refuse to speak English. Even when we get telemarketing calls, when I say I don’t speak French they just say “ok bye” and hang up. Always a bad experience.
Jaaaaaayyyyy (@zerojay) reported 19 minutes ago from Montréal, Quebec
2am thunderstrike overhead fried my Google wifi, Videotron cable modem, a network switch and possibly my ethernet card on my main PC. Very glad I kept a backup router so I can at least get internal services (Plex) back up.
sbg4evr (@sbg4evr) reported 20 minutes ago from Montréal, Quebec
@Videotron is service down? No Helix, no tv or internet access
Nick Chrysanthakopoulos (@NickChrysantha1) reported 21 minutes ago from Montréal, Quebec
@fagstein @Videotron No internet problem on my Videotron account but two days ago I did notice my Videotron PVR cable box's time display was lagging by seven minutes!! Never saw that before. Just putting it out there.
martin lutteral 🇨🇦 (@mlutteral) reported 22 minutes ago from Montréal, Quebec
@Videotron You don't have a technical support. I've been waiting 45 minutes and nobody pick up. You are pathetic
jyseerys (@jayseereyes) reported 24 minutes ago from Montréal, Quebec
@Videotron Besides, I didn't because I wasn't aware of my limits till I received my bill. However, this month I did receive an alert regarding with my usage limits. So it wasn't a technical problem.
Beth W (@bunnyette) reported 28 minutes ago from Montréal, Quebec
@Videotron you bill my elderly mother for unreturned items that were returned in October. Yet I have to go to the store to fix it? I’m in Toronto?
ZAZA BADAZZ♒️⭐️🏁 (@loveZaa36) reported 29 minutes ago from Montréal, Quebec
Wthhh @Videotron why is my txting not working 😡😡
Katelyn Thomas (@katelynvthomas) reported 40 minutes ago from Westmount, Quebec
I am convinced the person who voices videotron’s automated customer service line is Chandler Bing’s dad.
Dan Carnelly (@dancarnelly) reported 41 minutes ago from Montréal, Quebec
So @Videotron tech support no longer 24/7 but now only from 9am? Wow, it’s just like living back in France. Got to take time out of work to get anything done.
Elephant Stone (@ElephantStoneHQ) reported 42 minutes ago from Montréal, Quebec
@MikeSidel @Videotron Sucks
KitEdotca (@KittEdotca) reported 50 minutes ago from Westmount, Quebec
@Videotron so, erm, you’re internet is down?
martin lutteral 🇨🇦 (@mlutteral) reported 50 minutes ago from Montréal, Quebec
@Videotron Major outtage, support line down, and you suggest to "restart your modem" You bunch of pathetic clowns. Who was the idiot who decided to switch to helix? We were good before that ****. I have to move away from this crap
Elephant Stone (@ElephantStoneHQ) reported 51 minutes ago from Montréal, Quebec
Anyone else having @Videotron internet issues?
lagarto malo 🦎 (@lagarto_malo) reported 53 minutes ago from Westmount, Quebec
@pmarriott @Videotron It seems spotty this morning, short periods of outage then back to normal.
m@rie (@mtn_carnet) reported 58 minutes ago from Montréal, Quebec
@Videotron Service internet.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

🟦Marlene Monk🇨🇦🌻☮️ (@monkski252) reported 10 minutes ago
@troybeno @Videotron Nobody will give us a straight answer about when they’ll get this patent issue settled
Francis Taquin (@FrancisTaquin1) reported 13 minutes ago
" With Rogers shutting its 3G network on July 31 too, it’s likely that Freedom Mobile and Videotron’s 3G shutdown is related, since its wireless customers also roam on Rogers. “Starting July 31, 2025, one of our Canadian partners will begin shutting down their 3G network, beginning with the province of Quebec, as well as Ottawa, and it’s surrounding areas,” says Freedom Mobile. Recently, Rogers and Fido have already started cutting off working phones that were using its 3G networks, in what was deemed accidental. Rogers is also charging a $75 network fee if users continue to use 3G networks. "
🟦Marlene Monk🇨🇦🌻☮️ (@monkski252) reported 14 minutes ago
@jacquesbegood @Videotron I was told by customer service that updates are being loaded so this may be a problem for a few weeks
Geeno (@Geeno262) reported 14 minutes ago
@AmazingZoltan try videotron i found i get great customer service
irønic (@mortendedans) reported 15 minutes ago
@shawn_elbaz @0xIlyy Fizz uses videotron's network, it's not true FTTH
Amelie Leah (@melievisuals) reported 17 minutes ago
@GagnSbastien I live in Montreal.. called Vidéotron and they have an outage in my area. Could take 3-4hrs to repair.. it wasn't even declared before I called 😫
Kamelia (@money_pulasi) reported 18 minutes ago
**** soft launching, Imma buy all the ******* banner, all the advertisement, all the videotron this ******* country. Everybody needs to know.
Abcdyuiop (@Abcdyuiop1) reported 23 minutes ago
@Videotron What about us? When will we.get ours??? Ndg.. nobody has come to fix the broken wire here
ScorpioSymbol (@IvanMakesGames) reported 25 minutes ago
@Videotron I mean.. we call everytime and are always told the problem is on your end (like right now... 3hr estimate)
🟦Marlene Monk🇨🇦🌻☮️ (@monkski252) reported 29 minutes ago
@jacquesbegood @Videotron I was told by customer service that updates are being loaded so this may be a problem for a few weeks