Vidéotron Outage Report in LaSalle, Montréal, Québec
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in LaSalle, Québec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in LaSalle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (74%)
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Wi-fi (9%)
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TV (9%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (1%)
Live Outage Map Near LaSalle, Montréal, Québec
The most recent Vidéotron outage reports came from the following cities: Montréal, Longueuil, Mercier, Dorval, Laval, La Prairie, Saint-Constant, Châteauguay, Dollard-Des Ormeaux, Castle Gardens, Mont-Royal and Lachine.
| City | Problem Type | Report Time |
|---|---|---|
 Montréal |
Internet | |
| Longueuil |
TV | |
| Montréal |
TV | |
| Montréal |
Internet | |
| Longueuil |
Internet | |
| Montréal |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports Near LaSalle, Québec
Latest outage, problems and issue reports in LaSalle and nearby locations:
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sbg4evr
(@sbg4evr) reported
from
Montréal, Québec
@Videotron is service down? No Helix, no tv or internet access
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Katelyn Thomas
(@katelynvthomas) reported
from
Westmount, Québec
I am convinced the person who voices videotron’s automated customer service line is Chandler Bing’s dad.
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M▼RKDIEZ
(@markdiez514) reported
from
Montréal, Québec
@Videotron what’s going on with your internet wtf?!?!?
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Fha Gauthier
(@voilalasoupe) reported
from
Laval, Québec
Thanks to the @Videotron Twitter team for the follow up and taking charge of my case when the call center was no able to do it. Really appreciate the help and resolution.
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Cee
(@CeeFor) reported
from
Montréal, Québec
@Videotron @DjBlaster Interesting. We’ve dealt with Videotron maybe 3 times as potential customers and every time we’ve had agenda flat out refuse to speak English. Even when we get telemarketing calls, when I say I don’t speak French they just say “ok bye” and hang up. Always a bad experience.
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summer the fighter
(@SummerrWoodss) reported
from
Dollard-Des Ormeaux, Québec
@Videotron y’all out here having the worst connection and nobody working to help…
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SalaUddin
(@salauddinshah99) reported
from
Laval, Québec
@fizz_ca @Videotron Me and brother @mdnaseershah are working from home. We have clients to meet online and there’s no network!!! Like seriously?????? Pls fix ASAP!!!!
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lagarto malo 🦎
(@lagarto_malo) reported
from
Westmount, Québec
@pmarriott @Videotron It seems spotty this morning, short periods of outage then back to normal.
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Droussy 🎙🔥
(@DroussyBabe) reported
from
Montréal, Québec
Fix this **** Now !! @Videotron #enjeuxmajeurs
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Joseph Valenti
(@BrokrBindr) reported
from
Beaconsfield, Québec
@DisneyStudiosCA I paid for a subscription today for my residence in Montreal. My ISP (Cronomagic) is a reseller for one of the major ISPs (Videotron). Disney+ is blocking me, identifying my IP address as "outside of Canada", which it is not (!). No service unless my cellular data. Not happy!
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Elephant Stone
(@ElephantStoneHQ) reported
from
Montréal, Québec
@MikeSidel @Videotron Sucks
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Nick Chrysanthakopoulos
(@NickChrysantha1) reported
from
Montréal, Québec
@fagstein @Videotron No internet problem on my Videotron account but two days ago I did notice my Videotron PVR cable box's time display was lagging by seven minutes!! Never saw that before. Just putting it out there.
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Kathy M
(@kathym425) reported
from
Montréal, Québec
@Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁
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Dan Carnelly
(@dancarnelly) reported
from
Montréal, Québec
So @Videotron tech support no longer 24/7 but now only from 9am? Wow, it’s just like living back in France. Got to take time out of work to get anything done.
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Bitten Pnpple 🍍
(@EL_Loso) reported
from
Longueuil, Québec
I hope Videotron fix my home internet ASAP
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sbg4evr
(@sbg4evr) reported
from
Montréal, Québec
@JokeSins @Videotron Montreal also. My personal service is down. However, my commercial internet is working 🤔
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ZAZA BADAZZ♒️⭐️🏁
(@loveZaa36) reported
from
Montréal, Québec
Wthhh @Videotron why is my txting not working 😡😡
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lawrence bass
(@lbass007) reported
from
Laval, Québec
@Videotron I have been having audio issues on channel 607 CTV Montreal, the audio cuts out. this has been happening a lot lately
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Felipe PJ
(@fjvost) reported
from
Montréal, Québec
Anybody else out of wifi internet? Seems to be an issue with @Videotron and @BellMediaPR on the east coast... #internetdown
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Elephant Stone
(@ElephantStoneHQ) reported
from
Montréal, Québec
Anyone else having @Videotron internet issues?
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Jamie
(@jamie_montreal) reported
@roburwin @fizz_ca Fizz resells Videotron lines so it's cable service. Better pricing but they have zero cares and zero support when there are issues. They don't even have a phone number you can call.
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LZR Soar
(@SoarJM) reported
@MTLJer @Videotron not down but my **** gets crazy ping spikes randomly during the day. ill be in a ranked match and my ping just spikes to 200-800ms for no reason then come back down after like a minute
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JaySnoLGE
(@Jaayy07) reported
@Videotron Since yesterday , down again today???
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Jer
(@MTLJer) reported
Bro videotron is trolling me rn going down AGAIN
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JaySnoLGE
(@Jaayy07) reported
Wtf @Videotron whats wrong with my internet????????????
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no one
(@chefgucciness) reported
@_qord @Videotron i literally have no idea, i used to have 1k up and down, now theyre giving me nasa speeds 😈
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Jamie
(@jamie_montreal) reported
@roburwin @fizz_ca Current issue has been going on for almost three weeks. Videotron is having issues with the service for everyone in the building. They call it an outage, Fizz calls it maintenance.
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Commissioner Miner
(@fanCRTCProfling) reported
@taxbuster88 @Bluemediagrad Blue... She is a good person. Follow her if you don't already. Then crap with telus blocking calls to grandmother dying, Videotron threatening to block calls, Bell's AI threatening to block calls. There is a thing here worth fighting to the death for.
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Homie in Chief
(@Nemachocolat368) reported
a full hour and my problem got worst not even close to be solved. @Videotron please do better . Im beyond annoyed right now
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ThatMom
(@ThatMom12129649) reported
@Videotron how can I get your cables removed from my property? I purchased a home in August 2020 and when I call your client service line they refused to do a service call because I never had your services. I want these cables off my property asap because of ongoing renovations.