Vidéotron outages and service status in LaSalle, Quebec

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Vidéotron generated 3 outage signals in the last 24 hours around LaSalle, including 3 direct reports.
The most common problems reported in this area mention Internet, TV, and Wi-fi.
The most recent signal from this area was received Apr 30, 3:18 AM EDT.

Internet (84%)
TV (11%)
Wi-fi (5%)

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in LaSalle, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in LaSalle, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	LaSalle	Baseline
Apr 29, 3:40 PM EDT	0	0	0
Apr 29, 4:00 PM EDT	0	0	0
Apr 29, 4:20 PM EDT	0	0	0
Apr 29, 4:40 PM EDT	0	0	0
Apr 29, 5:00 PM EDT	0	0	0
Apr 29, 5:20 PM EDT	0	0	0
Apr 29, 5:40 PM EDT	0	0	0
Apr 29, 6:00 PM EDT	0	0	0
Apr 29, 6:20 PM EDT	0	0	0
Apr 29, 6:40 PM EDT	0	0	0
Apr 29, 7:00 PM EDT	0	0	0
Apr 29, 7:20 PM EDT	0	0	0
Apr 29, 7:40 PM EDT	0	0	0
Apr 29, 8:00 PM EDT	0	0	0
Apr 29, 8:20 PM EDT	0	0	0
Apr 29, 8:40 PM EDT	0	0	0
Apr 29, 9:00 PM EDT	0	0	0
Apr 29, 9:20 PM EDT	0	0	0
Apr 29, 9:40 PM EDT	0	0	0
Apr 29, 10:00 PM EDT	0	0	0
Apr 29, 10:20 PM EDT	0	0	0
Apr 29, 10:40 PM EDT	0	0	0
Apr 29, 11:00 PM EDT	0	0	0
Apr 29, 11:20 PM EDT	0	0	0
Apr 29, 11:40 PM EDT	0	0	0
Apr 30, 12:00 AM EDT	0	0	0
Apr 30, 12:20 AM EDT	0	0	0
Apr 30, 12:40 AM EDT	0	0	0
Apr 30, 1:00 AM EDT	0	0	0
Apr 30, 1:20 AM EDT	0	0	0
Apr 30, 1:40 AM EDT	0	0	0
Apr 30, 2:00 AM EDT	0	0	0
Apr 30, 2:20 AM EDT	0	0	0
Apr 30, 2:40 AM EDT	0	0	0
Apr 30, 3:00 AM EDT	0	0	0
Apr 30, 3:20 AM EDT	0	0	0
Apr 30, 3:40 AM EDT	0	0	0
Apr 30, 4:00 AM EDT	0	0	0
Apr 30, 4:20 AM EDT	0	0	0
Apr 30, 4:40 AM EDT	0	0	0
Apr 30, 5:00 AM EDT	0	0	0
Apr 30, 5:20 AM EDT	0	0	0
Apr 30, 5:40 AM EDT	0	0	0
Apr 30, 6:00 AM EDT	0	0	0
Apr 30, 6:20 AM EDT	0	0	0
Apr 30, 6:40 AM EDT	0	0	0
Apr 30, 7:00 AM EDT	0	0	0
Apr 30, 7:20 AM EDT	0	0	0
Apr 30, 7:40 AM EDT	0	0	0
Apr 30, 8:00 AM EDT	0	0	0
Apr 30, 8:20 AM EDT	0	0	0
Apr 30, 8:40 AM EDT	0	0	0
Apr 30, 9:00 AM EDT	0	0	0
Apr 30, 9:20 AM EDT	0	0	0
Apr 30, 9:40 AM EDT	0	0	0
Apr 30, 10:00 AM EDT	0	0	0
Apr 30, 10:20 AM EDT	0	0	0
Apr 30, 10:40 AM EDT	0	0	0
Apr 30, 11:00 AM EDT	0	0	0
Apr 30, 11:20 AM EDT	0	0	0
Apr 30, 11:40 AM EDT	0	0	0
Apr 30, 12:00 PM EDT	0	0	0
Apr 30, 12:20 PM EDT	0	0	0
Apr 30, 12:40 PM EDT	0	0	0
Apr 30, 1:00 PM EDT	0	0	0
Apr 30, 1:20 PM EDT	0	0	0
Apr 30, 1:40 PM EDT	0	0	0
Apr 30, 2:00 PM EDT	0	0	0
Apr 30, 2:20 PM EDT	0	0	0
Apr 30, 2:40 PM EDT	0	0	0
Apr 30, 3:00 PM EDT	0	0	0
Apr 30, 3:20 PM EDT	0	0	0
Apr 30, 3:40 PM EDT	0	0	0

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near LaSalle, Quebec

The most recent Vidéotron outage reports came from the following cities: Montréal, Saint-Constant, and La Prairie.

City	Problem Type	Report Time
Montréal	Internet	12 hours ago
Montréal	Internet	12 hours ago
Montréal	Internet	13 hours ago
Montréal	TV	2 days ago
Montréal	Internet	5 days ago
Montréal	Internet	5 days ago

Nearby cities with recent reports

Montréal

6 recent signals

12 hours ago

Community Discussion

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Vidéotron Issues Reports Near LaSalle, Quebec

Latest outage, problems and issue reports in LaSalle and nearby locations:

Jaaaaaayyyyy (@zerojay) reported 48 seconds ago from Montréal, Quebec
2am thunderstrike overhead fried my Google wifi, Videotron cable modem, a network switch and possibly my ethernet card on my main PC. Very glad I kept a backup router so I can at least get internal services (Plex) back up.
Issa Sissoko (@IssaCheckmate) reported 5 minutes ago from Montréal, Quebec
@Videotron said this kind of thing happens (often?) & that the only option I have is to accept their “courtesy” of $75 and pay the rest otherwise i will receive late fees and eventually they will cut off my service and come get the equipment but that I would still have to pay.
Jaaaaaayyyyy (@zerojay) reported 6 minutes ago from Montréal, Quebec
@Videotron It appears that there is an internet outage here. Are there any known active outages in NDG/CDN?
Kathy M (@kathym425) reported 11 minutes ago from Montréal, Quebec
@Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁
martin lutteral 🇨🇦 (@mlutteral) reported 11 minutes ago from Montréal, Quebec
@Videotron You don't have a technical support. I've been waiting 45 minutes and nobody pick up. You are pathetic
Ahsan. (@Iqballer69) reported 12 minutes ago from Montréal, Quebec
@MikeyZwonok @Bell @Videotron Need to do that switch too man @Bell is always a let down lol internet always going on and off randomly
Elephant Stone (@ElephantStoneHQ) reported 14 minutes ago from Montréal, Quebec
@MikeSidel @Videotron Sucks
Sean Lloyd (@SeanLloyd93) reported 15 minutes ago from Montréal, Quebec
@Bell_Support I'll need someone to reach me very soon or I will be calling @Videotron tomorrow. Never have I had such bad service
Issa Sissoko (@IssaCheckmate) reported 15 minutes ago from Montréal, Quebec
@Videotron still charged me upfront $388+ tax with installation fees of $60 even though I chose to pay in $12 for 24 months. When my bill came out on July 9th, I called customer service. They told me it was a mistake and that they would see what they could do. Lol
Khai. 💉💉 💉 😷 (@sumtimw0ng) reported 16 minutes ago from Montréal, Quebec
Great. Videotron seems to be unstable. 3rd time losing connection today 🤌
Priesh Mistry (@TheMistryUK) reported 18 minutes ago from Dorval, Quebec
@Videotron Service just went down again in Dorval. Worked for about 5-6hrs.
sbg4evr (@sbg4evr) reported 24 minutes ago from Montréal, Quebec
@JokeSins @Videotron Montreal also. My personal service is down. However, my commercial internet is working 🤔
David MacIntyre (@dave_mac609) reported 25 minutes ago from Montréal, Quebec
@Videotron Three times in the last month you have needed to send a technician to my house to fix my internet and TV, and the same issues keep reoccurring. Internet has been AWOL since last night and TV signal weak. This is absolutely unac-*******-ceptable. Disgraceful. Do better.
khai (@sumtimw0ng) reported 33 minutes ago from Montréal, Quebec
Hm, Videotron Internet is unstable tonight...
Elephant Stone (@ElephantStoneHQ) reported 36 minutes ago from Montréal, Quebec
Anyone else having @Videotron internet issues?
Richard E Flanagan (@phosfiend) reported 38 minutes ago from Montréal, Quebec
@Videotron internet seems to be down for folks in Hudson/St lazare
Beth W (@bunnyette) reported 54 minutes ago from Montréal, Quebec
@Videotron you billed my elderly mother for items returned in October but I’m the one who has to go to the store to get this fixed? I’m in 😬Toronto! Great customer service
Averwing Entertainment (@AverwingTTV) reported 58 minutes ago from Mont-Royal, Quebec
@Videotron is having a service Interruption which I was not notified of so stream is offline for now 😭
Beth W (@bunnyette) reported 58 minutes ago from Montréal, Quebec
@Videotron you bill my elderly mother for unreturned items that were returned in October. Yet I have to go to the store to fix it? I’m in Toronto?
martin lutteral 🇨🇦 (@mlutteral) reported 58 minutes ago from Montréal, Quebec
@Videotron I've been a loyal client for the last 17 years. I don't know who's making the big decisions in your company, but (s)he is a ******* idiot. In the span of about one year you went from the best ISP in town to one of the worst. Time to move.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

François Bousquet (@Bousquetteries) reported 5 minutes ago
@Videotron Honestly if your plan is to work on the network starting at 9:30PM, you could at least have the decency to apologize to your customers before doing it!
Averwing Entertainment (@AverwingTTV) reported 6 minutes ago from Mont-Royal, Quebec
@Videotron is having a service Interruption which I was not notified of so stream is offline for now 😭
Bri 💖🏳️‍⚧️ (@tgirliebri) reported 7 minutes ago
And all 3 also operate under their own names So you got a total of 9 different carriers, but in reality it's actually 3 Videotron, Freedom, and Sasktel are the only independent cell providers in Canada There was MTS (Manitoba Telecom Service) but Bell took them over in 2017
𝖊𝖒𝖔 𝖒𝖆𝖙𝖙 (@mattCH_) reported 8 minutes ago
Two straight days @Videotron internet is down. Clown service.
Scale (@alliareault) reported 9 minutes ago
Money isn't even an issue anymore. It's ideology. Vidéotron more than happy to pay my 900$ bill they manufactured when they refused to give me a local phone # & forced me to keep so I could still have internet- They used this bill to disconnect it anyway & openly admitted to denying me router/access to Centrurion Corporative Intrrnet/tv account- the only CRTC authorized internet/tv account at my location- Global 15 minute city Agora in Gatineau. My lease should guarantee me. So what I'm poor I can't survive w/out internet- no one can bit especially me a as a disabled artist! I SIGNED THE LEASE. IT'S TOO LATE. LEASE IS TREATY. I'M SO ANGRY. I've been without internet since Oct 2024
Geeno (@Geeno262) reported 11 minutes ago
@AmazingZoltan try videotron i found i get great customer service
Fluxtrot (@fluxtrot) reported 15 minutes ago
@Videotron I sent the details for my account. Also, you should get verified on X... You are cheaper than an Etsy creator selling tampons made out of fall leaves. YOU REEEEALLY need to get your **** together.
Geoff Larsen (@GeoffLarsen) reported 16 minutes ago
@FreedomMobile Take me back to before internet. 3 weeks after you force me to convert to Videotron there is now an outage. This isn’t acceptable. I work from home and now can’t work. Do better.
HammerofSparx (@KevinAn45942701) reported 17 minutes ago
@DouglasPollitt While I 💯 agree there is a ton of anti-competition stuff, I haven’t been able pin down what says they HAVE TO report scores. Does CBC? Local news? Do newspapers? (it bugs me that OS didn’t prove their case by getting on Cogeco, SaskTel, Videotron etc. Would’ve been faster)
Emanuel Farias (@emanuel_farias9) reported 19 minutes ago
@eltseak They will understand it better, when I cancel my Vidéotron and any other subscription with PKP companies. I encourage others to follow the same way.