Vidéotron Outage Report in LaSalle, Montréal, Quebec

Problems in the last 24 hours in LaSalle, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in LaSalle, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

• Internet (60%)
• Wi-fi (19%)
• TV (8%)
• Total Blackout (7%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near LaSalle, Quebec

The most recent Vidéotron outage reports came from the following cities: Montréal, Saint-Constant, Laval, Mercier, Longueuil, La Prairie, Dollard-Des Ormeaux, and Pointe-Claire.

City	Problem Type	Report Time
Montréal	Internet	4 days ago
Montréal	Internet	4 days ago
Montréal	Wi-fi	9 days ago
Montréal	Internet	12 days ago
Montréal	Total Blackout	12 days ago
Montréal	Total Blackout	12 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near LaSalle, Quebec

Latest outage, problems and issue reports in LaSalle and nearby locations:

• 
  sbg4evr (@sbg4evr) reported 24 seconds ago from Montréal, Quebec

  @Videotron is service down? No Helix, no tv or internet access

• 
  🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported 5 minutes ago from Dollard-Des Ormeaux, Quebec

  Don't ever go to @Videotron. Worst customer service ever. They make a mistake and you still gotta pay for it.

• 
  Droussy 🎙🔥 (@DroussyBabe) reported 5 minutes ago from Montréal, Quebec

  Fix this **** Now !! @Videotron #enjeuxmajeurs

• 
  🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported 5 minutes ago from Dollard-Des Ormeaux, Quebec

  When Videotron calls you to solve your problems, but actually doesn't lmao.

• 
  lawrence bass (@lbass007) reported 15 minutes ago from Laval, Quebec

  @Videotron I have been having audio issues on channel 607 CTV Montreal, the audio cuts out. this has been happening a lot lately

• 
  Kathy M (@kathym425) reported 20 minutes ago from Montréal, Quebec

  @Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁

• 
  Badr S. Masri (@badrmasri) reported 23 minutes ago from Laval, Quebec

  @Videotron hi, fir some reason the helix app considers @joinClubhouse a threat. How can I fix that?

• 
  Elephant Stone (@ElephantStoneHQ) reported 29 minutes ago from Montréal, Quebec

  Anyone else having @Videotron internet issues?

• 
  M▼RKDIEZ (@markdiez514) reported 31 minutes ago from Montréal, Quebec

  @Videotron what’s going on with your internet wtf?!?!?

• 
  Tom (@dirtydinarzo) reported 35 minutes ago from Kirkland, Quebec

  @KayleaPeres @omar___a1 A few weeks ago they said their system was down but yeah videotron is some of the worst wifi

• 
  Bitten Pnpple 🍍 (@EL_Loso) reported 40 minutes ago from Longueuil, Quebec

  I hope Videotron fix my home internet ASAP

• 
  Dan Carnelly (@dancarnelly) reported 41 minutes ago from Montréal, Quebec

  So @Videotron tech support no longer 24/7 but now only from 9am? Wow, it’s just like living back in France. Got to take time out of work to get anything done.

• 
  Elephant Stone (@ElephantStoneHQ) reported 42 minutes ago from Montréal, Quebec

  @MikeSidel @Videotron Sucks

• 
  Fha Gauthier (@voilalasoupe) reported 43 minutes ago from Laval, Quebec

  Thanks to the @Videotron Twitter team for the follow up and taking charge of my case when the call center was no able to do it. Really appreciate the help and resolution.

• 
  m@rie (@mtn_carnet) reported 44 minutes ago from Montréal, Quebec

  @Videotron Service internet.

• 
  Felipe PJ (@fjvost) reported 45 minutes ago from Montréal, Quebec

  Anybody else out of wifi internet? Seems to be an issue with @Videotron and @BellMediaPR on the east coast... #internetdown

• 
  Nick Chrysanthakopoulos (@NickChrysantha1) reported 45 minutes ago from Montréal, Quebec

  @fagstein @Videotron No internet problem on my Videotron account but two days ago I did notice my Videotron PVR cable box's time display was lagging by seven minutes!! Never saw that before. Just putting it out there.

• 
  sbg4evr (@sbg4evr) reported 48 minutes ago from Montréal, Quebec

  @JokeSins @Videotron Montreal also. My personal service is down. However, my commercial internet is working 🤔

• 
  SalaUddin (@salauddinshah99) reported 58 minutes ago from Laval, Quebec

  @fizz_ca @Videotron Me and brother @mdnaseershah are working from home. We have clients to meet online and there’s no network!!! Like seriously?????? Pls fix ASAP!!!!

• 
  🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported 58 minutes ago from Dollard-Des Ormeaux, Quebec

  @Videotron has the worst customer service.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Yasxh (@Ykazzyy) reported 8 minutes ago

  @Videotron @Raysterz They dont have any info. Dont waste your time calling. No timeframe on when the service will be back on or if technicians are even on site to fix it. What a joke!

• 
  . (@Raysterz) reported 9 minutes ago

  @Videotron hi there I’m in Pierrefonds and haven’t had service since last night,do you know when it will be restored?

• 
  Kayle Clark (@kaclk) reported 11 minutes ago

  The Competition Bureau’s argument was completely nonsensical (at one point arguing that the sale of Freedom to Videotron was bad because of lack of vertical integration out west … how is that a negative)

• 
  Eric Bruneault (@Seagull_Prime) reported 13 minutes ago

  Hey @Videotron did you try turning on and off your services just to see if it working #videotronIT #support

• 
  Amelie-eve seguin (@amelieeve) reported 14 minutes ago

  @Videotron Why did it just go down now in Vaudreuil-Dorion...we had it earlier and we have power

• 
  Ashveer golam (@AshveerGolam) reported 17 minutes ago

  @Videotron no internet for 48 hours. Technical department doesn’t know when the problem is going to be fixed or doesn’t know how to articulate the nature of the issue in detail. We want updates before switching our Internet Service. (Haven’t been able to work from home)

• 
  Steve Faguy (@fagstein) reported 19 minutes ago

  - If Shaw doesn't think it could work as a multi-service telecom company in B.C. and Alberta, why would we expect Videotron to be successful as just a wireless provider without a cable network for bundled services? (Yes it has VMedia, but is that really sufficient?)

• 
  Death The Conqueror (@Death7Conqueror) reported 23 minutes ago

  @DeadByBHVR (1/2) Good morning and Merry Christmas ! My internet(Videotron) has been down since yesterday morning (~10:00 MTL time on the 24th) which has made it impossible for me to log into the game to play and redeem my daily gifts.

• 
  Alt-Left EastEnder (@altleft_eastend) reported 24 minutes ago

  @CPComm @MrWickDoe @alexposadzki Rogers Cable and Shaw don't have overlapping service areas. Blue shirt or red shirt the coax cable markets are unchanged. To close Videotron has agreed to provide wireless AND wholesale wireline to facilitate bundling. Videotron will need to PoP every market like TekSavvy. (1/2)

• 
  Michael Osborne (@WMichaelOsborne) reported 27 minutes ago

  Federal Court of Appeal ordered a "stay" of #CompetitionTribunal decision in Rogers-Shaw-Videotron merger on an "interim, temporary, emergency basis". A mere stay would not prevent the deal from closing; what the @CompBureau needs is an injunction.