Vidéotron outages and service status in LaSalle, Quebec

No problems detected

If you are having issues, please submit a report below.

Vidéotron generated 2 outage signals in the last 24 hours around LaSalle, including 2 direct reports.
The most common problems reported in this area mention Internet, Wi-fi, and TV.
The most recent signal from this area was received May 20, 5:31 PM EDT.

Internet (71%)
Wi-fi (14%)
TV (10%)
Total Blackout (5%)

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in LaSalle, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in LaSalle, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	LaSalle	Baseline
May 20, 7:20 AM EDT	0	0	0
May 20, 7:40 AM EDT	0	0	0
May 20, 8:00 AM EDT	0	0	0
May 20, 8:20 AM EDT	0	0	0
May 20, 8:40 AM EDT	0	0	0
May 20, 9:00 AM EDT	0	0	0
May 20, 9:20 AM EDT	0	0	0
May 20, 9:40 AM EDT	0	0	0
May 20, 10:00 AM EDT	0	0	0
May 20, 10:20 AM EDT	0	0	0
May 20, 10:40 AM EDT	0	0	0
May 20, 11:00 AM EDT	0	0	0
May 20, 11:20 AM EDT	0	0	0
May 20, 11:40 AM EDT	0	0	0
May 20, 12:00 PM EDT	0	0	0
May 20, 12:20 PM EDT	0	0	0
May 20, 12:40 PM EDT	0	0	0
May 20, 1:00 PM EDT	0	0	0
May 20, 1:20 PM EDT	0	0	0
May 20, 1:40 PM EDT	0	0	0
May 20, 2:00 PM EDT	0	0	0
May 20, 2:20 PM EDT	0	0	0
May 20, 2:40 PM EDT	0	0	0
May 20, 3:00 PM EDT	0	0	0
May 20, 3:20 PM EDT	0	0	0
May 20, 3:40 PM EDT	0	0	0
May 20, 4:00 PM EDT	0	0	0
May 20, 4:20 PM EDT	0	0	0
May 20, 4:40 PM EDT	0	0	0
May 20, 5:00 PM EDT	0	0	0
May 20, 5:20 PM EDT	0	0	0
May 20, 5:40 PM EDT	0	0	0
May 20, 6:00 PM EDT	0	0	0
May 20, 6:20 PM EDT	0	0	0
May 20, 6:40 PM EDT	0	0	0
May 20, 7:00 PM EDT	0	0	0
May 20, 7:20 PM EDT	0	0	0
May 20, 7:40 PM EDT	0	0	0
May 20, 8:00 PM EDT	0	0	0
May 20, 8:20 PM EDT	0	0	0
May 20, 8:40 PM EDT	0	0	0
May 20, 9:00 PM EDT	0	0	0
May 20, 9:20 PM EDT	0	0	0
May 20, 9:40 PM EDT	0	0	0
May 20, 10:00 PM EDT	0	0	0
May 20, 10:20 PM EDT	0	0	0
May 20, 10:40 PM EDT	0	0	0
May 20, 11:00 PM EDT	0	0	0
May 20, 11:20 PM EDT	0	0	0
May 20, 11:40 PM EDT	0	0	0
May 21, 12:00 AM EDT	0	0	0
May 21, 12:20 AM EDT	0	0	0
May 21, 12:40 AM EDT	0	0	0
May 21, 1:00 AM EDT	0	0	0
May 21, 1:20 AM EDT	0	0	0
May 21, 1:40 AM EDT	0	0	0
May 21, 2:00 AM EDT	0	0	0
May 21, 2:20 AM EDT	0	0	0
May 21, 2:40 AM EDT	0	0	0
May 21, 3:00 AM EDT	0	0	0
May 21, 3:20 AM EDT	0	0	0
May 21, 3:40 AM EDT	0	0	0
May 21, 4:00 AM EDT	0	0	0
May 21, 4:20 AM EDT	0	0	0
May 21, 4:40 AM EDT	0	0	0
May 21, 5:00 AM EDT	0	0	0
May 21, 5:20 AM EDT	0	0	0
May 21, 5:40 AM EDT	0	0	0
May 21, 6:00 AM EDT	0	0	0
May 21, 6:20 AM EDT	0	0	0
May 21, 6:40 AM EDT	0	0	0
May 21, 7:00 AM EDT	0	0	0
May 21, 7:20 AM EDT	0	0	0

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near LaSalle, Quebec

The most recent Vidéotron outage reports came from the following cities: Montréal, and Saint-Constant.

City	Problem Type	Report Time
Montréal	Internet	14 hours ago
Montréal	Wi-fi	22 hours ago
Montréal	Internet	2 days ago
Montréal	Internet	2 days ago
Montréal	Internet	5 days ago
Montréal	Wi-fi	9 days ago

Nearby cities with recent reports

Montréal

5 recent signals

14 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near LaSalle, Quebec

Latest outage, problems and issue reports in LaSalle and nearby locations:

Jaaaaaayyyyy (@zerojay) reported 4 minutes ago from Montréal, Quebec
@Videotron It appears that there is an internet outage here. Are there any known active outages in NDG/CDN?
Issa Sissoko (@IssaCheckmate) reported 6 minutes ago from Montréal, Quebec
I switched to @Videotron on June 8th 2021. They offered their high speed internet service, Helix with no installation fees. They gave me 2 options: - Pay for equipment upfront: $388+ tax OR - Pay $12 + tax/month for 24 months. I went with the 2nd option. But guess what?
Kristian Gravenor (@CoolopolisMTL) reported 11 minutes ago from Montréal, Quebec
@videotron no internet here at my home in NDG. Please fix
Cee (@CeeFor) reported 12 minutes ago from Montréal, Quebec
@Videotron @DjBlaster Interesting. We’ve dealt with Videotron maybe 3 times as potential customers and every time we’ve had agenda flat out refuse to speak English. Even when we get telemarketing calls, when I say I don’t speak French they just say “ok bye” and hang up. Always a bad experience.
Beth W (@bunnyette) reported 14 minutes ago from Montréal, Quebec
@Videotron you billed my elderly mother for items returned in October but I’m the one who has to go to the store to get this fixed? I’m in 😬Toronto! Great customer service
Beth W (@bunnyette) reported 15 minutes ago from Montréal, Quebec
@Videotron you bill my elderly mother for unreturned items that were returned in October. Yet I have to go to the store to fix it? I’m in Toronto?
M▼RKDIEZ (@markdiez514) reported 16 minutes ago from Montréal, Quebec
@Videotron what’s going on with your internet wtf?!?!?
Dan Carnelly (@dancarnelly) reported 16 minutes ago from Montréal, Quebec
So @Videotron tech support no longer 24/7 but now only from 9am? Wow, it’s just like living back in France. Got to take time out of work to get anything done.
Kathy M (@kathym425) reported 18 minutes ago from Montréal, Quebec
@Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁
Priesh Mistry (@TheMistryUK) reported 19 minutes ago from Dorval, Quebec
@Videotron Service just went down again in Dorval. Worked for about 5-6hrs.
Richard E Flanagan (@phosfiend) reported 31 minutes ago from Montréal, Quebec
@Videotron internet seems to be down for folks in Hudson/St lazare
Averwing Entertainment (@AverwingTTV) reported 36 minutes ago from Mont-Royal, Quebec
@Videotron is having a service Interruption which I was not notified of so stream is offline for now 😭
Amanda (@wild_one1998) reported 36 minutes ago from Montréal, Quebec
@Videotron Both cable boxes in the house went down last night, and are still down now
khai (@sumtimw0ng) reported 43 minutes ago from Montréal, Quebec
Hm, Videotron Internet is unstable tonight...
jyseerys (@jayseereyes) reported 44 minutes ago from Montréal, Quebec
@Videotron No, but chat with a customer representative. Even her couldn't provide any solutions instead apologizing for the situation. Well, her apologizing is not what I need because it didn't solve the charges or any kind of that matter.
sbg4evr (@sbg4evr) reported 45 minutes ago from Montréal, Quebec
@Videotron is service down? No Helix, no tv or internet access
m@rie (@mtn_carnet) reported 48 minutes ago from Montréal, Quebec
@Videotron Service internet.
Jaaaaaayyyyy (@zerojay) reported 52 minutes ago from Montréal, Quebec
2am thunderstrike overhead fried my Google wifi, Videotron cable modem, a network switch and possibly my ethernet card on my main PC. Very glad I kept a backup router so I can at least get internal services (Plex) back up.
martin lutteral 🇨🇦 (@mlutteral) reported 54 minutes ago from Montréal, Quebec
Another internet blackout brought to you by the clowns at @Videotron The quality of their service has dropped to unbearable levels. ******* idiots
Droussy 🎙🔥 (@DroussyBabe) reported 55 minutes ago from Montréal, Quebec
Fix this **** Now !! @Videotron #enjeuxmajeurs

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

livingdead360 (@livingdead360) reported 10 minutes ago
@Videotron when is internet service going to be fixed in Laval H7V region??? Its been cutting in and out since Friday night!!
Indonesian Philosopher (@nusantaran_chud) reported 11 minutes ago
Holy **** i just ruined a government videotron setting during a ******* important moment and i can't fix it 😭
Scale (@alliareault) reported 11 minutes ago
@LovesCanada8 Maxime, my son & I signed lease- tenant of 15 min globalist city Agora In Gatineau last July. Monopoly Corporative Accounts internet/tv owner/landlord facilitator Vidéotron provider- internet incl in rent! We never had! Corrupt Tribunal Administratif du Logement ruled against us!
Amelie Leah (@melievisuals) reported 14 minutes ago
Anyone else with Videotron/Helix having issues?
ScorpioSymbol (@IvanMakesGames) reported 16 minutes ago
@Videotron I mean.. we call everytime and are always told the problem is on your end (like right now... 3hr estimate)
🟦Marlene Monk🇨🇦🌻☮️ (@monkski252) reported 17 minutes ago
@jacquesbegood @Videotron I was told by customer service that updates are being loaded so this may be a problem for a few weeks
Ann 🇨🇦 (@Annwatson29) reported 18 minutes ago
@Lucky_NUM13 @Videotron Same here. For SN, TSN not working.
Panda🌻 (@takarajewels) reported 19 minutes ago
The thrilling sequel: apparently it’s NOT possible to filter TV channels to only see what I subscribe to. Ya’ll I will head on back to Videotron at this rate, wtf. At least with them I don’t have to scroll past 28394 channels I don’t pay for to get to the ones I do. 💀
issa (@issaibahim84) reported 22 minutes ago
@Bell_Support hey bell we live in hull and this is the 3rd service interruption in 3 weeks. We pay 275$ a month for internet, cell, tv with bell we are now going to switch over to videotron worse internet but atleast they dont have vandalism issues every week
Tony Comtoni (@TComtoni13108) reported 22 minutes ago
@Bell_Support my internet has been down all day since 10am in QC, never had that in 10 years with videotron, ridiculous