Vidéotron Outage Report in LaSalle, Montréal, Quebec

Problems in the last 24 hours in LaSalle, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in LaSalle, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

• Internet (60%)
• Wi-fi (18%)
• TV (9%)
• Total Blackout (7%)
• E-mail (4%)
• Phone (1%)

Live Outage Map Near LaSalle, Quebec

The most recent Vidéotron outage reports came from the following cities: Montréal, Saint-Constant, Laval, Mercier, Longueuil, La Prairie, Dollard-Des Ormeaux, and Pointe-Claire.

City	Problem Type	Report Time
Montréal	Internet	41 seconds ago
Montréal	Internet	14 hours ago
Montréal	Wi-fi	5 days ago
Montréal	Internet	8 days ago
Montréal	Total Blackout	8 days ago
Montréal	Total Blackout	9 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near LaSalle, Quebec

Latest outage, problems and issue reports in LaSalle and nearby locations:

• 
  Joseph Valenti (@BrokrBindr) reported 44 seconds ago from Beaconsfield, Quebec

  @DisneyStudiosCA I paid for a subscription today for my residence in Montreal. My ISP (Cronomagic) is a reseller for one of the major ISPs (Videotron). Disney+ is blocking me, identifying my IP address as "outside of Canada", which it is not (!). No service unless my cellular data. Not happy!

• 
  Cee (@CeeFor) reported 1 minute ago from Montréal, Quebec

  @Videotron @DjBlaster Interesting. We’ve dealt with Videotron maybe 3 times as potential customers and every time we’ve had agenda flat out refuse to speak English. Even when we get telemarketing calls, when I say I don’t speak French they just say “ok bye” and hang up. Always a bad experience.

• 
  Bitten Pnpple 🍍 (@EL_Loso) reported 4 minutes ago from Longueuil, Quebec

  I hope Videotron fix my home internet ASAP

• 
  Ahsan. (@Iqballer69) reported 5 minutes ago from Montréal, Quebec

  @MikeyZwonok @Bell @Videotron Need to do that switch too man @Bell is always a let down lol internet always going on and off randomly

• 
  Katelyn Thomas (@katelynvthomas) reported 5 minutes ago from Westmount, Quebec

  I am convinced the person who voices videotron’s automated customer service line is Chandler Bing’s dad.

• 
  summer the fighter (@SummerrWoodss) reported 7 minutes ago from Dollard-Des Ormeaux, Quebec

  @Videotron y’all out here having the worst connection and nobody working to help…

• 
  Elephant Stone (@ElephantStoneHQ) reported 10 minutes ago from Montréal, Quebec

  Anyone else having @Videotron internet issues?

• 
  jyseerys (@jayseereyes) reported 12 minutes ago from Montréal, Quebec

  @Videotron No, but chat with a customer representative. Even her couldn't provide any solutions instead apologizing for the situation. Well, her apologizing is not what I need because it didn't solve the charges or any kind of that matter.

• 
  lawrence bass (@lbass007) reported 15 minutes ago from Laval, Quebec

  @Videotron I have been having audio issues on channel 607 CTV Montreal, the audio cuts out. this has been happening a lot lately

• 
  jyseerys (@jayseereyes) reported 17 minutes ago from Montréal, Quebec

  @Videotron Besides, I didn't because I wasn't aware of my limits till I received my bill. However, this month I did receive an alert regarding with my usage limits. So it wasn't a technical problem.

• 
  M▼RKDIEZ (@markdiez514) reported 18 minutes ago from Montréal, Quebec

  @Videotron what’s going on with your internet wtf?!?!?

• 
  ZAZA BADAZZ♒️⭐️🏁 (@loveZaa36) reported 22 minutes ago from Montréal, Quebec

  Wthhh @Videotron why is my txting not working 😡😡

• 
  Dan Carnelly (@dancarnelly) reported 22 minutes ago from Montréal, Quebec

  So @Videotron tech support no longer 24/7 but now only from 9am? Wow, it’s just like living back in France. Got to take time out of work to get anything done.

• 
  lagarto malo 🦎 (@lagarto_malo) reported 23 minutes ago from Westmount, Quebec

  @pmarriott @Videotron It seems spotty this morning, short periods of outage then back to normal.

• 
  David MacIntyre (@dave_mac609) reported 23 minutes ago from Montréal, Quebec

  @Videotron Three times in the last month you have needed to send a technician to my house to fix my internet and TV, and the same issues keep reoccurring. Internet has been AWOL since last night and TV signal weak. This is absolutely unac-*******-ceptable. Disgraceful. Do better.

• 
  Felipe PJ (@fjvost) reported 24 minutes ago from Montréal, Quebec

  Anybody else out of wifi internet? Seems to be an issue with @Videotron and @BellMediaPR on the east coast... #internetdown

• 
  sbg4evr (@sbg4evr) reported 30 minutes ago from Montréal, Quebec

  @Videotron is service down? No Helix, no tv or internet access

• 
  Fha Gauthier (@voilalasoupe) reported 52 minutes ago from Laval, Quebec

  Thanks to the @Videotron Twitter team for the follow up and taking charge of my case when the call center was no able to do it. Really appreciate the help and resolution.

• 
  Kathy M (@kathym425) reported 55 minutes ago from Montréal, Quebec

  @Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁

• 
  Amanda (@wild_one1998) reported 59 minutes ago from Montréal, Quebec

  @Videotron Both cable boxes in the house went down last night, and are still down now

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  crâne chauve (@f_begl) reported 6 minutes ago

  @Videotron Fix your **** this is ridiculous

• 
  earl devine (@earldev) reported 9 minutes ago

  @Videotron when will service be returned to cote st luc ?

• 
  Justafan (@JustafanYC) reported 10 minutes ago

  @malorian_arms @Videotron Yes cause everyone is using their cellphones thus the network is congested and slowing down. Imnin the same area and have the same issue

• 
  Irene Levy (@soyirenelevy) reported 13 minutes ago

  .@Videotron we don't have internet service.... I am calling to technical and customer supoort numbers and they don't seem to work....

• 
  Améliane FC 💀🍁 (@TheSlasherChick) reported 16 minutes ago

  Anybody else got their mobile plan with @Videotron and having issues? My cellular network is ON and OFF since this morning, including calls and text messages. I seem to find folks reporting internet issues (which makes sense) but I can't find info on cellular data! 🥺

• 
  milliondollionaire🍑 (@JonahVirtanen) reported 20 minutes ago

  i will be a bit sad if internet has not returned by POE league start. Videotron never again

• 
  Commissioner Miner (@fanCRTCProfling) reported 21 minutes ago

  I want to see the initial outage reports given to the #CRTC from Videotron, Rogers, Freedom & the wholesalers and resellers. Sad sack f'ing industry.

• 
  Donna Reed (@DonnaRe14021450) reported 24 minutes ago

  @Videotron My internet is down as well I didn't get it back do you know when it's coming back on

• 
  Tina (@sashalovidia) reported 32 minutes ago

  @Videotron when will internet service be restored? It is unacceptable for the outage to last this long. We have exams coming up, people are working from home ect.. and no updates from u as to when you will fix this.

• 
  bruno gervasi (@bgervasi) reported 34 minutes ago

  @danielaiszt @Videotron We should get a full month discount. Totally understand the outage but common give us some status