Vidéotron outages and service status in LaSalle, Quebec

No problems detected

If you are having issues, please submit a report below.

Vidéotron generated 2 outage signals in the last 24 hours around LaSalle, including 2 direct reports.
The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
The most recent signal from this area was received Apr 17, 5:15 PM EDT.

Internet (77%)
Total Blackout (14%)
Wi-fi (9%)

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in LaSalle, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in LaSalle, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	LaSalle	Baseline
Apr 17, 5:20 AM EDT	0	0	0
Apr 17, 5:40 AM EDT	0	0	0
Apr 17, 6:00 AM EDT	0	0	0
Apr 17, 6:20 AM EDT	0	0	0
Apr 17, 6:40 AM EDT	0	0	0
Apr 17, 7:00 AM EDT	0	0	0
Apr 17, 7:20 AM EDT	0	0	0
Apr 17, 7:40 AM EDT	0	0	0
Apr 17, 8:00 AM EDT	0	0	0
Apr 17, 8:20 AM EDT	0	0	0
Apr 17, 8:40 AM EDT	0	0	0
Apr 17, 9:00 AM EDT	0	0	0
Apr 17, 9:20 AM EDT	0	0	0
Apr 17, 9:40 AM EDT	0	0	0
Apr 17, 10:00 AM EDT	0	0	0
Apr 17, 10:20 AM EDT	0	0	0
Apr 17, 10:40 AM EDT	0	0	0
Apr 17, 11:00 AM EDT	0	0	0
Apr 17, 11:20 AM EDT	0	0	0
Apr 17, 11:40 AM EDT	0	0	0
Apr 17, 12:00 PM EDT	0	0	0
Apr 17, 12:20 PM EDT	0	0	0
Apr 17, 12:40 PM EDT	0	0	0
Apr 17, 1:00 PM EDT	0	0	0
Apr 17, 1:20 PM EDT	0	0	0
Apr 17, 1:40 PM EDT	0	0	0
Apr 17, 2:00 PM EDT	0	0	0
Apr 17, 2:20 PM EDT	0	0	0
Apr 17, 2:40 PM EDT	0	0	0
Apr 17, 3:00 PM EDT	0	0	0
Apr 17, 3:20 PM EDT	0	0	0
Apr 17, 3:40 PM EDT	0	0	0
Apr 17, 4:00 PM EDT	0	0	0
Apr 17, 4:20 PM EDT	0	0	0
Apr 17, 4:40 PM EDT	0	0	0
Apr 17, 5:00 PM EDT	0	0	0
Apr 17, 5:20 PM EDT	0	0	0
Apr 17, 5:40 PM EDT	0	0	0
Apr 17, 6:00 PM EDT	0	0	0
Apr 17, 6:20 PM EDT	0	0	0
Apr 17, 6:40 PM EDT	0	0	0
Apr 17, 7:00 PM EDT	0	0	0
Apr 17, 7:20 PM EDT	0	0	0
Apr 17, 7:40 PM EDT	0	0	0
Apr 17, 8:00 PM EDT	0	0	0
Apr 17, 8:20 PM EDT	0	0	0
Apr 17, 8:40 PM EDT	0	0	0
Apr 17, 9:00 PM EDT	0	0	0
Apr 17, 9:20 PM EDT	0	0	0
Apr 17, 9:40 PM EDT	0	0	0
Apr 17, 10:00 PM EDT	0	0	0
Apr 17, 10:20 PM EDT	0	0	0
Apr 17, 10:40 PM EDT	0	0	0
Apr 17, 11:00 PM EDT	0	0	0
Apr 17, 11:20 PM EDT	0	0	0
Apr 17, 11:40 PM EDT	0	0	0
Apr 18, 12:00 AM EDT	0	0	0
Apr 18, 12:20 AM EDT	0	0	0
Apr 18, 12:40 AM EDT	0	0	0
Apr 18, 1:00 AM EDT	0	0	0
Apr 18, 1:20 AM EDT	0	0	0
Apr 18, 1:40 AM EDT	0	0	0
Apr 18, 2:00 AM EDT	0	0	0
Apr 18, 2:20 AM EDT	0	0	0
Apr 18, 2:40 AM EDT	0	0	0
Apr 18, 3:00 AM EDT	0	0	0
Apr 18, 3:20 AM EDT	0	0	0
Apr 18, 3:40 AM EDT	0	0	0
Apr 18, 4:00 AM EDT	0	0	0
Apr 18, 4:20 AM EDT	0	0	0
Apr 18, 4:40 AM EDT	0	0	0
Apr 18, 5:00 AM EDT	0	0	0
Apr 18, 5:20 AM EDT	0	0	0

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near LaSalle, Quebec

The most recent Vidéotron outage reports came from the following cities: Montréal, Saint-Constant, and La Prairie.

City	Problem Type	Report Time
Montréal	Wi-fi	12 hours ago
Montréal	Internet	22 hours ago
Montréal	Internet	2 days ago
Montréal	Internet	2 days ago
Montréal	Internet	2 days ago
Montréal	Internet	3 days ago

Nearby cities with recent reports

Montréal

6 recent signals

12 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near LaSalle, Quebec

Latest outage, problems and issue reports in LaSalle and nearby locations:

Jaaaaaayyyyy (@zerojay) reported 43 seconds ago from Montréal, Quebec
2am thunderstrike overhead fried my Google wifi, Videotron cable modem, a network switch and possibly my ethernet card on my main PC. Very glad I kept a backup router so I can at least get internal services (Plex) back up.
Kathy M (@kathym425) reported 2 minutes ago from Montréal, Quebec
@lesleychestrman @Bell_Support Good for you! Bell customer service sucks. I dumped them years ago and have been a happy Videotron client ever since.
martin lutteral 🇨🇦 (@mlutteral) reported 11 minutes ago from Montréal, Quebec
@Videotron I've been a loyal client for the last 17 years. I don't know who's making the big decisions in your company, but (s)he is a ******* idiot. In the span of about one year you went from the best ISP in town to one of the worst. Time to move.
jyseerys (@jayseereyes) reported 12 minutes ago from Montréal, Quebec
@Videotron Besides, I didn't because I wasn't aware of my limits till I received my bill. However, this month I did receive an alert regarding with my usage limits. So it wasn't a technical problem.
martin lutteral 🇨🇦 (@mlutteral) reported 13 minutes ago from Montréal, Quebec
@Videotron You don't have a technical support. I've been waiting 45 minutes and nobody pick up. You are pathetic
khai (@sumtimw0ng) reported 14 minutes ago from Montréal, Quebec
Hm, Videotron Internet is unstable tonight...
m@rie (@mtn_carnet) reported 15 minutes ago from Montréal, Quebec
@Videotron Service internet.
Kristian Gravenor (@CoolopolisMTL) reported 16 minutes ago from Montréal, Quebec
@videotron no internet here at my home in NDG. Please fix
martin lutteral 🇨🇦 (@mlutteral) reported 16 minutes ago from Montréal, Quebec
@Videotron There's another blackout now,and I've been waiting on the phone for the last 20minutes. Tell me how your service doesn't suck again? Gassholes
lagarto malo 🦎 (@lagarto_malo) reported 22 minutes ago from Westmount, Quebec
@pmarriott @Videotron It seems spotty this morning, short periods of outage then back to normal.
Beth W (@bunnyette) reported 31 minutes ago from Montréal, Quebec
@Videotron you bill my elderly mother for unreturned items that were returned in October. Yet I have to go to the store to fix it? I’m in Toronto?
Sean Lloyd (@SeanLloyd93) reported 31 minutes ago from Montréal, Quebec
@Bell_Support I'll need someone to reach me very soon or I will be calling @Videotron tomorrow. Never have I had such bad service
Issa Sissoko (@IssaCheckmate) reported 33 minutes ago from Montréal, Quebec
@Videotron still charged me upfront $388+ tax with installation fees of $60 even though I chose to pay in $12 for 24 months. When my bill came out on July 9th, I called customer service. They told me it was a mistake and that they would see what they could do. Lol
Beth W (@bunnyette) reported 35 minutes ago from Montréal, Quebec
@Videotron you billed my elderly mother for items returned in October but I’m the one who has to go to the store to get this fixed? I’m in 😬Toronto! Great customer service
Averwing Entertainment (@AverwingTTV) reported 38 minutes ago from Mont-Royal, Quebec
@Videotron is having a service Interruption which I was not notified of so stream is offline for now 😭
Issa Sissoko (@IssaCheckmate) reported 42 minutes ago from Montréal, Quebec
I switched to @Videotron on June 8th 2021. They offered their high speed internet service, Helix with no installation fees. They gave me 2 options: - Pay for equipment upfront: $388+ tax OR - Pay $12 + tax/month for 24 months. I went with the 2nd option. But guess what?
Amanda (@wild_one1998) reported 45 minutes ago from Montréal, Quebec
@Videotron Both cable boxes in the house went down last night, and are still down now
David MacIntyre (@dave_mac609) reported 45 minutes ago from Montréal, Quebec
@Videotron Three times in the last month you have needed to send a technician to my house to fix my internet and TV, and the same issues keep reoccurring. Internet has been AWOL since last night and TV signal weak. This is absolutely unac-*******-ceptable. Disgraceful. Do better.
Khai. 💉💉 💉 😷 (@sumtimw0ng) reported 50 minutes ago from Montréal, Quebec
Great. Videotron seems to be unstable. 3rd time losing connection today 🤌
Jaaaaaayyyyy (@zerojay) reported 52 minutes ago from Montréal, Quebec
Videotron internet is down anyways so even if my modem was spared, I'd still be unable to work.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

Commissioner Miner (@fanCRTCProfling) reported 8 minutes ago
So Bell, Cogeco, Videotron and CNOC wanted a cartel where everyone must be paying CNOC members to wholesale internet at affordable rates. **** CNOC. For Bell Cogeco, Rogers & Videotron to push this, they sure as hell want protection from another bundle player. No denying that.
Winter (it/that) 🇸🇰🇨🇦🇺🇸 (@WinterBourneTO) reported 9 minutes ago
please & spank youuu @FreedomMobile🧡 @Videotron @Quebecor. I know... that yall not battling for customer anymore like u did two years ago. Thats evident in ur plan prices which have gone up but DAMINT FREEDOM... mfkrs is broke like a samomabish these days! No lie. Praise Jesus!
Winter (it/that) 🇸🇰🇨🇦 (@WinterBourneTO) reported 11 minutes ago
@FreedomMobile @Videotron @Quebecor I’m leaving this house in 2 days so at this point what’s the point? I told u about this 3 days ago & ur only now taking interest. Plus I dm’d u like told me to & u STILL haven’t replied. Why don’t YOU take my issue to them instead me explainng the same thing over & over 2 20 ppl
GOrevilo🏒🇨🇦🚲 (@Revilomtl) reported 11 minutes ago
@Videotron outage in the H9X 3B6 area since 11 am. Please help I can't work.
Scale (@alliareault) reported 12 minutes ago
@PringleJosh Hi. I'm a resident tenant at AGORA. Internet/tv included in rent signed LEASE- WAS NEVER DONE= NO INTERNET SINCE JULY 2024. Centurion my landlord/owner facilitator of internet/tv corporative account Vidéotron monopoly provider- ony only authotized by CRTC- no personal interbet/tv accounts TAL ruled against me told me I have to appeal. I am to Cour Supérieur du Québec for punitive damages, stress & compensation due to loss of income vs Centurion & Vidéotron who colluded fraudulently vs me & my son to TAL. I'm on disability broke my neck in 1999 an ARTIST I CAN'T TEACH OR SELL ART. We must go public. Help me make this happen.
LarryFisherman (@LarryFishermang) reported 14 minutes ago
@Bell, you really need to start offering better internet packages if you want me as a customer. 5mb download and 680kb upload for 60$ a month is crazy, I'll stay with videotron
Shawna McLean (@Shawna_not_Sean) reported 19 minutes ago
What a day, I'm going to have today! There's a problem with my father's TV I need to solve a problem before the gray cup 🤯 talk about stress 🤬😔 #GreyCup #videotron
Maka veli (@Makaveli_28) reported 20 minutes ago
@theunknownmurda @Videotron Still ongoing outtage and it's been all day now. @Videotron are you gonna fix it already??
Paul Nagy (@PaulWNagyJr) reported 22 minutes ago
@Videotron No problem. I know you were busy. We got it back Tuesday. Thank you. I did use most of my 24 GB of mobile data though... I still have quite a bit of the 20 GB monthly bonus left... but will the data be cut off if I get to the end of that 20 GBs before the cycle finishes on May 6?
Gen writes (@SBethany2021) reported 26 minutes ago
@JMReynolds Never had a blockbuster in my town. We had Videotron and most of the time, they didn't have the movie we wanted to watch when we wanted to watch it.