Vidéotron outages and service status in LaSalle, Quebec

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Vidéotron generated 2 outage signals in the last 24 hours around LaSalle, including 2 direct reports.
The most common problems reported in this area mention Internet, TV, and Wi-fi.
The most recent signal from this area was received May 12, 11:29 AM EDT.

Internet (73%)
TV (14%)
Wi-fi (9%)
Total Blackout (5%)

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in LaSalle, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in LaSalle, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	LaSalle	Baseline
May 11, 2:40 PM EDT	0	0	0
May 11, 3:00 PM EDT	0	0	0
May 11, 3:20 PM EDT	0	0	0
May 11, 3:40 PM EDT	0	0	0
May 11, 4:00 PM EDT	0	0	0
May 11, 4:20 PM EDT	0	0	0
May 11, 4:40 PM EDT	0	0	0
May 11, 5:00 PM EDT	0	0	0
May 11, 5:20 PM EDT	0	0	0
May 11, 5:40 PM EDT	0	0	0
May 11, 6:00 PM EDT	0	0	0
May 11, 6:20 PM EDT	0	0	0
May 11, 6:40 PM EDT	0	0	0
May 11, 7:00 PM EDT	0	0	0
May 11, 7:20 PM EDT	0	0	0
May 11, 7:40 PM EDT	0	0	0
May 11, 8:00 PM EDT	0	0	0
May 11, 8:20 PM EDT	0	0	0
May 11, 8:40 PM EDT	0	0	0
May 11, 9:00 PM EDT	0	0	0
May 11, 9:20 PM EDT	0	0	0
May 11, 9:40 PM EDT	0	0	0
May 11, 10:00 PM EDT	0	0	0
May 11, 10:20 PM EDT	0	0	0
May 11, 10:40 PM EDT	0	0	0
May 11, 11:00 PM EDT	0	0	0
May 11, 11:20 PM EDT	0	0	0
May 11, 11:40 PM EDT	0	0	0
May 12, 12:00 AM EDT	0	0	0
May 12, 12:20 AM EDT	0	0	0
May 12, 12:40 AM EDT	0	0	0
May 12, 1:00 AM EDT	0	0	0
May 12, 1:20 AM EDT	0	0	0
May 12, 1:40 AM EDT	0	0	0
May 12, 2:00 AM EDT	0	0	0
May 12, 2:20 AM EDT	0	0	0
May 12, 2:40 AM EDT	0	0	0
May 12, 3:00 AM EDT	0	0	0
May 12, 3:20 AM EDT	0	0	0
May 12, 3:40 AM EDT	0	0	0
May 12, 4:00 AM EDT	0	0	0
May 12, 4:20 AM EDT	0	0	0
May 12, 4:40 AM EDT	0	0	0
May 12, 5:00 AM EDT	0	0	0
May 12, 5:20 AM EDT	0	0	0
May 12, 5:40 AM EDT	0	0	0
May 12, 6:00 AM EDT	0	0	0
May 12, 6:20 AM EDT	0	0	0
May 12, 6:40 AM EDT	0	0	0
May 12, 7:00 AM EDT	0	0	0
May 12, 7:20 AM EDT	0	0	0
May 12, 7:40 AM EDT	0	0	0
May 12, 8:00 AM EDT	0	0	0
May 12, 8:20 AM EDT	0	0	0
May 12, 8:40 AM EDT	0	0	0
May 12, 9:00 AM EDT	0	0	0
May 12, 9:20 AM EDT	0	0	0
May 12, 9:40 AM EDT	0	0	0
May 12, 10:00 AM EDT	0	0	0
May 12, 10:20 AM EDT	0	0	0
May 12, 10:40 AM EDT	0	0	0
May 12, 11:00 AM EDT	0	0	0
May 12, 11:20 AM EDT	0	0	0
May 12, 11:40 AM EDT	0	0	0
May 12, 12:00 PM EDT	0	0	0
May 12, 12:20 PM EDT	0	0	0
May 12, 12:40 PM EDT	0	0	0
May 12, 1:00 PM EDT	0	0	0
May 12, 1:20 PM EDT	0	0	0
May 12, 1:40 PM EDT	0	0	0
May 12, 2:00 PM EDT	0	0	0
May 12, 2:20 PM EDT	0	0	0
May 12, 2:40 PM EDT	0	0	0

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near LaSalle, Quebec

The most recent Vidéotron outage reports came from the following cities: Montréal, and Saint-Constant.

City	Problem Type	Report Time
Montréal	Total Blackout	3 hours ago
Montréal	Internet	4 hours ago
Montréal	Internet	3 days ago
Montréal	TV	5 days ago
Montréal	Internet	5 days ago
Montréal	Internet	5 days ago

Nearby cities with recent reports

Montréal

8 recent signals

3 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports Near LaSalle, Quebec

Latest outage, problems and issue reports in LaSalle and nearby locations:

Kathy M (@kathym425) reported 3 minutes ago from Montréal, Quebec
@lesleychestrman @Bell_Support Good for you! Bell customer service sucks. I dumped them years ago and have been a happy Videotron client ever since.
Averwing Entertainment (@AverwingTTV) reported 4 minutes ago from Mont-Royal, Quebec
@Videotron is having a service Interruption which I was not notified of so stream is offline for now 😭
Elephant Stone (@ElephantStoneHQ) reported 4 minutes ago from Montréal, Quebec
Anyone else having @Videotron internet issues?
sbg4evr (@sbg4evr) reported 8 minutes ago from Montréal, Quebec
@JokeSins @Videotron Montreal also. My personal service is down. However, my commercial internet is working 🤔
Richard E Flanagan (@phosfiend) reported 9 minutes ago from Montréal, Quebec
@Videotron internet seems to be down for folks in Hudson/St lazare
martin lutteral 🇨🇦 (@mlutteral) reported 14 minutes ago from Montréal, Quebec
Another internet blackout brought to you by the clowns at @Videotron The quality of their service has dropped to unbearable levels. ******* idiots
Jaaaaaayyyyy (@zerojay) reported 15 minutes ago from Montréal, Quebec
2am thunderstrike overhead fried my Google wifi, Videotron cable modem, a network switch and possibly my ethernet card on my main PC. Very glad I kept a backup router so I can at least get internal services (Plex) back up.
Jaaaaaayyyyy (@zerojay) reported 21 minutes ago from Montréal, Quebec
Videotron internet is down anyways so even if my modem was spared, I'd still be unable to work.
Khai. 💉💉 💉 😷 (@sumtimw0ng) reported 33 minutes ago from Montréal, Quebec
Great. Videotron seems to be unstable. 3rd time losing connection today 🤌
sbg4evr (@sbg4evr) reported 34 minutes ago from Montréal, Quebec
@Videotron is service down? No Helix, no tv or internet access
Priesh Mistry (@TheMistryUK) reported 35 minutes ago from Dorval, Quebec
@Videotron Service just went down again in Dorval. Worked for about 5-6hrs.
Sean Lloyd (@SeanLloyd93) reported 36 minutes ago from Montréal, Quebec
@Bell_Support I'll need someone to reach me very soon or I will be calling @Videotron tomorrow. Never have I had such bad service
Nick Chrysanthakopoulos (@NickChrysantha1) reported 38 minutes ago from Montréal, Quebec
@fagstein @Videotron No internet problem on my Videotron account but two days ago I did notice my Videotron PVR cable box's time display was lagging by seven minutes!! Never saw that before. Just putting it out there.
Droussy 🎙🔥 (@DroussyBabe) reported 41 minutes ago from Montréal, Quebec
Fix this **** Now !! @Videotron #enjeuxmajeurs
Dan Carnelly (@dancarnelly) reported 43 minutes ago from Montréal, Quebec
So @Videotron tech support no longer 24/7 but now only from 9am? Wow, it’s just like living back in France. Got to take time out of work to get anything done.
Beth W (@bunnyette) reported 45 minutes ago from Montréal, Quebec
@Videotron you bill my elderly mother for unreturned items that were returned in October. Yet I have to go to the store to fix it? I’m in Toronto?
Katelyn Thomas (@katelynvthomas) reported 53 minutes ago from Westmount, Quebec
I am convinced the person who voices videotron’s automated customer service line is Chandler Bing’s dad.
Issa Sissoko (@IssaCheckmate) reported 55 minutes ago from Montréal, Quebec
@Videotron said this kind of thing happens (often?) & that the only option I have is to accept their “courtesy” of $75 and pay the rest otherwise i will receive late fees and eventually they will cut off my service and come get the equipment but that I would still have to pay.
Jaaaaaayyyyy (@zerojay) reported 55 minutes ago from Montréal, Quebec
@Videotron It appears that there is an internet outage here. Are there any known active outages in NDG/CDN?
M▼RKDIEZ (@markdiez514) reported 59 minutes ago from Montréal, Quebec
@Videotron what’s going on with your internet wtf?!?!?

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

Scale (@alliareault) reported 6 minutes ago
@MarkJCarney @francoislegault Vidéotron isn't providing nor is Centrurion facilitating internet that's incl in rent re my lease. Agora 15 minute city. I haven't had internet since Nov 24. I'm a tenant. Also I want to build underground greenhouse network Hearth Systems: goods. Independent regulatory mechanism.
Rosemary Tiklé (@Rosemary_Tikle) reported 7 minutes ago
@Videotron We still don’t have internet service in Kirkland. No one at Vidéotron is answering the call.
Chris (@Silverxx27) reported 9 minutes ago
@FreedomMobile Get your internet services working constantly down for long periods wont be sticking with you guys this is a joke since videotron buy freedom hello big boy companies again
Samuel Miller (@Hephaestus7) reported 11 minutes ago
@Videotron URGENT ! The CNBC World feed is routed to the CNBC feed. Can you fix this pls. That's 2 days in a row and a common occurrence tbh. CNBC World is of no value to me. I want channel 106 with Squawk Box, a stock market ticker and economic data.
Crab Navi 🦀 (@ChickenPoutine) reported 15 minutes ago
*Some people would say I never had 18/18 because I don't have the Videotron Centre.
Paolo (@Captain_Crash83) reported 15 minutes ago
Anybody currently having issues with Videotron?
HammerofSparx (@KevinAn45942701) reported 16 minutes ago
@DouglasPollitt While I 💯 agree there is a ton of anti-competition stuff, I haven’t been able pin down what says they HAVE TO report scores. Does CBC? Local news? Do newspapers? (it bugs me that OS didn’t prove their case by getting on Cogeco, SaskTel, Videotron etc. Would’ve been faster)
Geeno (@Geeno262) reported 16 minutes ago
@AmazingZoltan try videotron i found i get great customer service
Morin (@MorinLoL1) reported 19 minutes ago
@drewlevin IDK if you are able to put me in contact with the right person, but there has been a disconnection problem with all Videotron (Internet provider) users in Quebec, Canada since last patch... We randomly DC for 30 seconds literally every game/few times a game. Only LOL.
🟦Marlene Monk🇨🇦🌻☮️ (@monkski252) reported 19 minutes ago
@jacquesbegood @Videotron I was told by customer service that updates are being loaded so this may be a problem for a few weeks