Vidéotron Outage Report in LaSalle, Montréal, Québec
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in LaSalle, Québec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in LaSalle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (74%)
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Wi-fi (9%)
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Total Blackout (7%)
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TV (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near LaSalle, Montréal, Québec
The most recent Vidéotron outage reports came from the following cities: Montréal, Mercier, La Prairie, Saint-Constant, Longueuil, Laval, Châteauguay, Dollard-Des Ormeaux, Castle Gardens, Dorval, Mont-Royal and Lachine.
| City | Problem Type | Report Time |
|---|---|---|
 Montréal |
Internet | |
| Montréal |
Internet | |
| Montréal |
Internet | |
| Montréal |
Total Blackout | |
| Montréal |
Internet | |
| Montréal |
Internet |
Community Discussion
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Vidéotron Issues Reports Near LaSalle, Québec
Latest outage, problems and issue reports in LaSalle and nearby locations:
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HowYouDrouin92
(@HowYouDrouin92) reported
from
Laval, Québec
Anyone has a stream for the Laval Rocket game? Videotron won't let us connect to the website of rds and the link to change the password is just not working.
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martin lutteral 🇨🇦
(@mlutteral) reported
from
Montréal, Québec
@Videotron I've been a loyal client for the last 17 years. I don't know who's making the big decisions in your company, but (s)he is a ******* idiot. In the span of about one year you went from the best ISP in town to one of the worst. Time to move.
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Jaaaaaayyyyy
(@zerojay) reported
from
Montréal, Québec
2am thunderstrike overhead fried my Google wifi, Videotron cable modem, a network switch and possibly my ethernet card on my main PC. Very glad I kept a backup router so I can at least get internal services (Plex) back up.
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Issa Sissoko
(@IssaCheckmate) reported
from
Montréal, Québec
@Videotron is this the customer experience you want for your clients? So if I don’t have the money to pay $400 that I wasn’t supposed to be charged upfront, then you cut off my service and still leave me with the bill? This is none sense.
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Jaaaaaayyyyy
(@zerojay) reported
from
Montréal, Québec
Videotron internet is down anyways so even if my modem was spared, I'd still be unable to work.
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Beth W
(@bunnyette) reported
from
Montréal, Québec
@Videotron you bill my elderly mother for unreturned items that were returned in October. Yet I have to go to the store to fix it? I’m in Toronto?
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HowYouDrouin92
(@HowYouDrouin92) reported
from
Laval, Québec
@Videotron is so bad. I cant ******* watch the @RocketLaval because of their bad service.
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Issa Sissoko
(@IssaCheckmate) reported
from
Montréal, Québec
@Videotron still charged me upfront $388+ tax with installation fees of $60 even though I chose to pay in $12 for 24 months. When my bill came out on July 9th, I called customer service. They told me it was a mistake and that they would see what they could do. Lol
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martin lutteral 🇨🇦
(@mlutteral) reported
from
Montréal, Québec
@Videotron Major outtage, support line down, and you suggest to "restart your modem" You bunch of pathetic clowns. Who was the idiot who decided to switch to helix? We were good before that ****. I have to move away from this crap
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martin lutteral 🇨🇦
(@mlutteral) reported
from
Montréal, Québec
Another internet blackout brought to you by the clowns at @Videotron The quality of their service has dropped to unbearable levels. ******* idiots
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Issa Sissoko
(@IssaCheckmate) reported
from
Montréal, Québec
@sol_da_ @Videotron The audacity they have. + the representatives I spoke to had such bad attitudes. They tried to make it seem like they were doing me a favor or something.
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martin lutteral 🇨🇦
(@mlutteral) reported
from
Montréal, Québec
@Videotron You don't have a technical support. I've been waiting 45 minutes and nobody pick up. You are pathetic
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Jaaaaaayyyyy
(@zerojay) reported
from
Montréal, Québec
@Videotron It appears that there is an internet outage here. Are there any known active outages in NDG/CDN?
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Sean Lloyd
(@SeanLloyd93) reported
from
Montréal, Québec
@Bell_Support I'll need someone to reach me very soon or I will be calling @Videotron tomorrow. Never have I had such bad service
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KitEdotca
(@KittEdotca) reported
from
Westmount, Québec
@Videotron so, erm, you’re internet is down?
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Richard E Flanagan
(@phosfiend) reported
from
Montréal, Québec
@Videotron internet seems to be down for folks in Hudson/St lazare
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Issa Sissoko
(@IssaCheckmate) reported
from
Montréal, Québec
@Videotron said this kind of thing happens (often?) & that the only option I have is to accept their “courtesy” of $75 and pay the rest otherwise i will receive late fees and eventually they will cut off my service and come get the equipment but that I would still have to pay.
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Khai. 💉💉 💉 😷
(@sumtimw0ng) reported
from
Montréal, Québec
Great. Videotron seems to be unstable. 3rd time losing connection today 🤌
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Brommelier
(@jonjerkone) reported
from
Westmount, Québec
When a customer has a @videotron or @sympatico or @aol email 🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩
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martin lutteral 🇨🇦
(@mlutteral) reported
from
Montréal, Québec
@Videotron There's another blackout now,and I've been waiting on the phone for the last 20minutes. Tell me how your service doesn't suck again? Gassholes
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Nadia Le Guern
(@Nadia12014717) reported
@Videotron Montreal Villeray / Ahuntsic still no internet! It's going to be 48h ! I am surprise to see that the media are not reporting this at all! I remember during Rogers blackout it was all over the news !!! Strange...
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tigerhumam
(@hadid_Humam01) reported
@Videotron I am trying to call but no one Is answer it only say that they are trying to fix the problem and it’s an AI who is talking when I had bell it never happened to me. My uncle have bell and if he called them they will answer (a human) will answer not a fkn AI
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Sahar - زن زندگی آزادی #MahsaAmini
(@Saharharhar) reported
@ManicinBadlands @Videotron Me tooooo 😭 I'm stuck at home with a sprained ankle/crutches, so this really sucks :(
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simon
(@catred2017) reported
@Videotron Give back my damn internet!!!!!
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Honey✨
(@honeylust5) reported
@IFizziks @Videotron I’m having the same problem, they told me just unplug my box and plug it back in and that did nothing 😒
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curi00sa
(@L0uraG) reported
@Videotron Dans le context actuel-crédit a service that u did not offer us literally the minimum you can do!
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Carolyn Morreale
(@airfreightonly) reported
@Videotron @ManicinBadlands It would be helpful if you could tell us what areas are affected? I am I. pointe Claire and have been on hold for over an hour? Is it a wifi connection problem!? No TV and no internet and I can’t get a hold of anyone to tell me if I’m connecting equipment properly or not?
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THESPORTSGUY
(@IMFROMCANADAEH) reported
@Videotron A customer for very, very long time. I left @Bell a long time ago after poor customer service. I can’t believe I am looking into pricing on their site tonight. Guess Fibe is the way to go.
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Dave
(@parkerbaby2000) reported
@Videotron Work harder! this is unacceptable, there should be service by now, and you can give me a credit on my account for such bad service, thank you
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NavG
(@SBHSNGL) reported
@OmarAbalkhail @Videotron Oh, I 100% agree, Bell is probably the same but Videotron I felt was unprepared and understaffed to deal with these kind of situations . Bell Atleast has infrastructure to fix issues …