Vidéotron

Vidéotron Outage Report in LaSalle, Montréal, Québec

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The latest reports from users having issues in LaSalle come from postal codes H8R.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in LaSalle, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in LaSalle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in LaSalle, Montréal, Québec 01/12/2026 01:45

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near LaSalle, Montréal, Québec

The most recent Vidéotron outage reports came from the following cities: Montréal, Longueuil, Laval, Brossard, LaSalle, Mercier, Dorval, La Prairie, Saint-Constant, Châteauguay, Dollard-Des Ormeaux and Castle Gardens.

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City Problem Type Report Time
CanadaMontréal TV
CanadaLongueuil Internet
CanadaLongueuil Internet
CanadaLaval Internet
CanadaLaval Wi-fi
CanadaLongueuil Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports Near LaSalle, Québec

Latest outage, problems and issue reports in LaSalle and nearby locations:

  • voilalasoupe Fha Gauthier (@voilalasoupe) reported from Laval, Québec

    Thanks to the @Videotron Twitter team for the follow up and taking charge of my case when the call center was no able to do it. Really appreciate the help and resolution.

  • NickChrysantha1 Nick Chrysanthakopoulos (@NickChrysantha1) reported from Montréal, Québec

    @fagstein @Videotron No internet problem on my Videotron account but two days ago I did notice my Videotron PVR cable box's time display was lagging by seven minutes!! Never saw that before. Just putting it out there.

  • lbass007 lawrence bass (@lbass007) reported from Laval, Québec

    @Videotron I have been having audio issues on channel 607 CTV Montreal, the audio cuts out. this has been happening a lot lately

  • piccologang 🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported from Dollard-Des Ormeaux, Québec

    When Videotron calls you to solve your problems, but actually doesn't lmao.

  • IssaCheckmate Issa Sissoko (@IssaCheckmate) reported from Montréal, Québec

    I switched to @Videotron on June 8th 2021. They offered their high speed internet service, Helix with no installation fees. They gave me 2 options: - Pay for equipment upfront: $388+ tax OR - Pay $12 + tax/month for 24 months. I went with the 2nd option. But guess what?

  • mtn_carnet m@rie (@mtn_carnet) reported from Montréal, Québec

    @Videotron Service internet.

  • kathym425 Kathy M (@kathym425) reported from Montréal, Québec

    @Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁

  • sumtimw0ng khai (@sumtimw0ng) reported from Montréal, Québec

    Hm, Videotron Internet is unstable tonight...

  • kathym425 Kathy M (@kathym425) reported from Montréal, Québec

    @lesleychestrman @Bell_Support Good for you! Bell customer service sucks. I dumped them years ago and have been a happy Videotron client ever since.

  • markdiez514 M▼RKDIEZ (@markdiez514) reported from Montréal, Québec

    @Videotron what’s going on with your internet wtf?!?!?

  • dirtydinarzo Tom (@dirtydinarzo) reported from Kirkland, Québec

    @KayleaPeres @omar___a1 A few weeks ago they said their system was down but yeah videotron is some of the worst wifi

  • sbg4evr sbg4evr (@sbg4evr) reported from Montréal, Québec

    @Videotron is service down? No Helix, no tv or internet access

  • badrmasri Badr S. Masri (@badrmasri) reported from Laval, Québec

    @Videotron hi, fir some reason the helix app considers @joinClubhouse a threat. How can I fix that?

  • ElephantStoneHQ Elephant Stone (@ElephantStoneHQ) reported from Montréal, Québec

    Anyone else having @Videotron internet issues?

  • sbg4evr sbg4evr (@sbg4evr) reported from Montréal, Québec

    @JokeSins @Videotron Montreal also. My personal service is down. However, my commercial internet is working 🤔

  • ElephantStoneHQ Elephant Stone (@ElephantStoneHQ) reported from Montréal, Québec

    @MikeSidel @Videotron Sucks

  • DroussyBabe Droussy 🎙🔥 (@DroussyBabe) reported from Montréal, Québec

    Fix this **** Now !! @Videotron #enjeuxmajeurs

  • piccologang 🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported from Dollard-Des Ormeaux, Québec

    @Videotron has the worst customer service.

  • piccologang 🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported from Dollard-Des Ormeaux, Québec

    Don't ever go to @Videotron. Worst customer service ever. They make a mistake and you still gotta pay for it.

  • salauddinshah99 SalaUddin (@salauddinshah99) reported from Laval, Québec

    @fizz_ca @Videotron Me and brother @mdnaseershah are working from home. We have clients to meet online and there’s no network!!! Like seriously?????? Pls fix ASAP!!!!

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • PotemaQuest Potéma (Yule love my festive display name pun) (@PotemaQuest) reported

    @Videotron myself and my neighbor seem to both have no Internet coming through our routers, is there an outage in the mont Royal/rosemont area?

  • cmaconthehill Cormac Mac Sweeney (@cmaconthehill) reported

    1) Freedom Mobile needs to stay in Videotron's possession for at least 10 years. 2) Prices for Freedom wireless service in Ontario & Western Canada must be comparable to what Videotron is currently offering in Quebec, which is on avg 20% lower than rest of Cda #cdnpoli

  • CathySt35873400 Cathy Stone.No dms please! (@CathySt35873400) reported

    I know this for fact as I was back & forth MTL Vancouver for 3 years. Told by Videotron cell service not available all parts of Vancouver, so I went with Bell

  • Milnoc François Caron 🇨🇦 (💉x4) (@Milnoc) reported

    @BenKlass @Videotron @TekSavvyBuzz I miss Australia's $40 per month 15 GB 4G service.

  • CathySt35873400 Cathy Stone.No dms please! (@CathySt35873400) reported

    Mr Champagne. Videotron does not have nationwide coverage re. Is the transfer to Videotron of Shaw now going to allow Videotron full service across Canada?

  • korea_suicide biracial waluigi (@korea_suicide) reported

    @tummiscrtchbeat You using cable internet? Looks like Videotron and any third parties using their lines is down rn

  • CIK_Telecom CIK Telecom (@CIK_Telecom) reported

    @outagelive We regret to inform you that there is an outage going on in QC area using Videotron Network.

  • tehowennathe Brett Morris (@tehowennathe) reported

    @Videotron Yes it's compatible. I am using a Poco M4 Pro 5G currently on Telus. I have VoLTE and I am able to roam in the US. I just know it only works on the T-Mobile network when roaming.

  • penseur_logique Jeff 🇨🇦 🇺🇦 5x Vaxxed (3 Pf,2Mod) (@penseur_logique) reported from Ottawa, Ontario

    @caiobchi @cmaconthehill @CityNewsKIT Videotron competition lowered prices in Quebec. Much like MTS + Sasktel did in MB / SK. Competition for the big 3. Videotron has service outside of QC, in Ottawa, same prices as QC. The big 3 and their flanker brands would not match prices of Videotron in Ottawa. We switched.

  • kam1kazeeee Kamikaze (@kam1kazeeee) reported

    @TSN_Sports @drosennhl Hyping up the most embarrassing situation In all professional sport. Cant believe Winnipeg HAS to sellout or they’re relocated and the Videotron Center is just waiting for a team in Quebec but instead we get to see the yotes play in the worst NHL arena I’ve ever seen in my life