Vidéotron service status in Dorval, Quebec

Problems in the last 24 hours in Dorval, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Dorval, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

• Internet (59%)
• Wi-fi (19%)
• TV (8%)
• Total Blackout (7%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Dorval, Quebec

The most recent Vidéotron outage reports came from the following cities: Montréal, Saint-Constant, Laval, Mercier, Longueuil, Dollard-Des Ormeaux, Pointe-Claire, and Boisbriand.

City	Problem Type	Report Time
Montréal	Internet	4 days ago
Montréal	Internet	5 days ago
Montréal	Wi-fi	10 days ago
Montréal	Internet	12 days ago
Montréal	Total Blackout	13 days ago
Montréal	Total Blackout	13 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Dorval, Quebec

Latest outage, problems and issue reports in Dorval and nearby locations:

• 
  Ahsan. (@Iqballer69) reported 44 seconds ago from Montréal, Quebec

  @MikeyZwonok @Bell @Videotron Need to do that switch too man @Bell is always a let down lol internet always going on and off randomly

• 
  courtney (@conicoletti) reported 3 minutes ago from Deux-Montagnes, Quebec

  @Videotron there has to be something you can about these scam phone calls regarding Service Canada and our social insurance numbers. I received 8 scam calls today back to back.

• 
  Fha Gauthier (@voilalasoupe) reported 4 minutes ago from Laval, Quebec

  Thanks to the @Videotron Twitter team for the follow up and taking charge of my case when the call center was no able to do it. Really appreciate the help and resolution.

• 
  Joseph Valenti (@BrokrBindr) reported 7 minutes ago from Beaconsfield, Quebec

  @DisneyStudiosCA I paid for a subscription today for my residence in Montreal. My ISP (Cronomagic) is a reseller for one of the major ISPs (Videotron). Disney+ is blocking me, identifying my IP address as "outside of Canada", which it is not (!). No service unless my cellular data. Not happy!

• 
  jyseerys (@jayseereyes) reported 8 minutes ago from Montréal, Quebec

  @Videotron No, but chat with a customer representative. Even her couldn't provide any solutions instead apologizing for the situation. Well, her apologizing is not what I need because it didn't solve the charges or any kind of that matter.

• 
  ZAZA BADAZZ♒️⭐️🏁 (@loveZaa36) reported 18 minutes ago from Montréal, Quebec

  Wthhh @Videotron why is my txting not working 😡😡

• 
  Kathy M (@kathym425) reported 21 minutes ago from Montréal, Quebec

  @Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁

• 
  lawrence bass (@lbass007) reported 23 minutes ago from Laval, Quebec

  @Videotron I have been having audio issues on channel 607 CTV Montreal, the audio cuts out. this has been happening a lot lately

• 
  Amanda (@wild_one1998) reported 24 minutes ago from Montréal, Quebec

  @Videotron Both cable boxes in the house went down last night, and are still down now

• 
  Bitten Pnpple 🍍 (@EL_Loso) reported 25 minutes ago from Longueuil, Quebec

  I hope Videotron fix my home internet ASAP

• 
  sbg4evr (@sbg4evr) reported 27 minutes ago from Montréal, Quebec

  @Videotron is service down? No Helix, no tv or internet access

• 
  summer the fighter (@SummerrWoodss) reported 30 minutes ago from Dollard-Des Ormeaux, Quebec

  @Videotron y’all out here having the worst connection and nobody working to help…

• 
  jyseerys (@jayseereyes) reported 31 minutes ago from Montréal, Quebec

  @Videotron Besides, I didn't because I wasn't aware of my limits till I received my bill. However, this month I did receive an alert regarding with my usage limits. So it wasn't a technical problem.

• 
  M▼RKDIEZ (@markdiez514) reported 33 minutes ago from Montréal, Quebec

  @Videotron what’s going on with your internet wtf?!?!?

• 
  lagarto malo 🦎 (@lagarto_malo) reported 35 minutes ago from Westmount, Quebec

  @pmarriott @Videotron It seems spotty this morning, short periods of outage then back to normal.

• 
  David MacIntyre (@dave_mac609) reported 38 minutes ago from Montréal, Quebec

  @Videotron Three times in the last month you have needed to send a technician to my house to fix my internet and TV, and the same issues keep reoccurring. Internet has been AWOL since last night and TV signal weak. This is absolutely unac-*******-ceptable. Disgraceful. Do better.

• 
  Felipe PJ (@fjvost) reported 44 minutes ago from Montréal, Quebec

  Anybody else out of wifi internet? Seems to be an issue with @Videotron and @BellMediaPR on the east coast... #internetdown

• 
  Cee (@CeeFor) reported 48 minutes ago from Montréal, Quebec

  @Videotron @DjBlaster Interesting. We’ve dealt with Videotron maybe 3 times as potential customers and every time we’ve had agenda flat out refuse to speak English. Even when we get telemarketing calls, when I say I don’t speak French they just say “ok bye” and hang up. Always a bad experience.

• 
  Katelyn Thomas (@katelynvthomas) reported 52 minutes ago from Westmount, Quebec

  I am convinced the person who voices videotron’s automated customer service line is Chandler Bing’s dad.

• 
  Dan Carnelly (@dancarnelly) reported 57 minutes ago from Montréal, Quebec

  So @Videotron tech support no longer 24/7 but now only from 9am? Wow, it’s just like living back in France. Got to take time out of work to get anything done.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Theo (@Theeze83) reported 7 minutes ago

  @Videotron Network is unstable in laval. I’m really not happy with this service. This is unacceptable, you keep raising prices while the service gets worse. Working from home is nearly impossible today

• 
  steph. (@icountclouds) reported 7 minutes ago

  @Videotron hi! Is there an update or news on the current outage in Montreal (H2W)?

• 
  Gabe (@bordseed) reported 10 minutes ago

  @dumbestmonika @Videotron The actual **** 😭

• 
  Chit2am (@chit2am) reported 11 minutes ago

  @Videotron you telling to reboot the modem? Did it 5 times already and no update! And guess what! You website is not loading either! So let me know how I can reach the support department! It’s a shame!

• 
  Fehminator (@TokinTurk) reported 12 minutes ago

  @icountclouds @Videotron As a trader, this really sucks, especially when I was about to make a move. Could've made money and lost out on it, cause of the internet not working.

• 
  Martin Arganaraz (@MartinArganara1) reported 14 minutes ago

  Hey, my client space isn't working and I need to add data to my phone. Can you help support? @Videotron

• 
  Chetoshi ∞/21M (@stra01001) reported 17 minutes ago

  @Videotron @Nasus_Yelad What kind of response is that? Are you not acknowledging there’s a major outage right now? Bell here I come

• 
  lapinlapin (@lapinlapin20) reported 17 minutes ago

  @Videotron Hi, my Videotron internet not working.

• 
  DJ STAR Q (@DJStarQ) reported 18 minutes ago

  @Videotron The outage….

• 
  Nasus Yelad (@Nasus_Yelad) reported 18 minutes ago

  @Videotron You had an outage. Maybe you should google ‘is videotron down’ before you answer a tweet. Then you’d see lots of customers had no service. Obv someone over there knew and dealt with it. It’s back up. Crazy that I knew more than you.