Vidéotron Outage Report in Dorval, Montréal, Quebec

Problems in the last 24 hours in Dorval, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Dorval, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

• Internet (60%)
• Wi-fi (19%)
• TV (8%)
• Total Blackout (7%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Dorval, Quebec

The most recent Vidéotron outage reports came from the following cities: Montréal, Saint-Constant, Laval, Mercier, Longueuil, Dollard-Des Ormeaux, Pointe-Claire, and Boisbriand.

City	Problem Type	Report Time
Montréal	Internet	3 days ago
Montréal	Internet	3 days ago
Montréal	Wi-fi	8 days ago
Montréal	Internet	11 days ago
Montréal	Total Blackout	11 days ago
Montréal	Total Blackout	12 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Dorval, Quebec

Latest outage, problems and issue reports in Dorval and nearby locations:

• 
  sbg4evr (@sbg4evr) reported 2 minutes ago from Montréal, Quebec

  @JokeSins @Videotron Montreal also. My personal service is down. However, my commercial internet is working 🤔

• 
  🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported 4 minutes ago from Dollard-Des Ormeaux, Quebec

  When Videotron calls you to solve your problems, but actually doesn't lmao.

• 
  Tom (@dirtydinarzo) reported 13 minutes ago from Kirkland, Quebec

  @KayleaPeres @omar___a1 A few weeks ago they said their system was down but yeah videotron is some of the worst wifi

• 
  m@rie (@mtn_carnet) reported 22 minutes ago from Montréal, Quebec

  @Videotron Service internet.

• 
  🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported 31 minutes ago from Dollard-Des Ormeaux, Quebec

  Don't ever go to @Videotron. Worst customer service ever. They make a mistake and you still gotta pay for it.

• 
  🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported 31 minutes ago from Dollard-Des Ormeaux, Quebec

  @Videotron has the worst customer service.

• 
  Nick Chrysanthakopoulos (@NickChrysantha1) reported 32 minutes ago from Montréal, Quebec

  @fagstein @Videotron No internet problem on my Videotron account but two days ago I did notice my Videotron PVR cable box's time display was lagging by seven minutes!! Never saw that before. Just putting it out there.

• 
  Kathy M (@kathym425) reported 34 minutes ago from Montréal, Quebec

  @Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁

• 
  Issa Sissoko (@IssaCheckmate) reported 35 minutes ago from Montréal, Quebec

  @Videotron is this the customer experience you want for your clients? So if I don’t have the money to pay $400 that I wasn’t supposed to be charged upfront, then you cut off my service and still leave me with the bill? This is none sense.

• 
  Issa Sissoko (@IssaCheckmate) reported 37 minutes ago from Montréal, Quebec

  @sol_da_ @Videotron The audacity they have. + the representatives I spoke to had such bad attitudes. They tried to make it seem like they were doing me a favor or something.

• 
  SalaUddin (@salauddinshah99) reported 42 minutes ago from Laval, Quebec

  @fizz_ca @Videotron Me and brother @mdnaseershah are working from home. We have clients to meet online and there’s no network!!! Like seriously?????? Pls fix ASAP!!!!

• 
  Droussy 🎙🔥 (@DroussyBabe) reported 43 minutes ago from Montréal, Quebec

  Fix this **** Now !! @Videotron #enjeuxmajeurs

• 
  Badr S. Masri (@badrmasri) reported 45 minutes ago from Laval, Quebec

  @Videotron hi, fir some reason the helix app considers @joinClubhouse a threat. How can I fix that?

• 
  khai (@sumtimw0ng) reported 48 minutes ago from Montréal, Quebec

  Hm, Videotron Internet is unstable tonight...

• 
  Issa Sissoko (@IssaCheckmate) reported 49 minutes ago from Montréal, Quebec

  I switched to @Videotron on June 8th 2021. They offered their high speed internet service, Helix with no installation fees. They gave me 2 options: - Pay for equipment upfront: $388+ tax OR - Pay $12 + tax/month for 24 months. I went with the 2nd option. But guess what?

• 
  Issa Sissoko (@IssaCheckmate) reported 51 minutes ago from Montréal, Quebec

  @Videotron said this kind of thing happens (often?) & that the only option I have is to accept their “courtesy” of $75 and pay the rest otherwise i will receive late fees and eventually they will cut off my service and come get the equipment but that I would still have to pay.

• 
  Elephant Stone (@ElephantStoneHQ) reported 55 minutes ago from Montréal, Quebec

  Anyone else having @Videotron internet issues?

• 
  Elephant Stone (@ElephantStoneHQ) reported 58 minutes ago from Montréal, Quebec

  @MikeSidel @Videotron Sucks

• 
  Kathy M (@kathym425) reported 58 minutes ago from Montréal, Quebec

  @lesleychestrman @Bell_Support Good for you! Bell customer service sucks. I dumped them years ago and have been a happy Videotron client ever since.

• 
  Issa Sissoko (@IssaCheckmate) reported 58 minutes ago from Montréal, Quebec

  @Videotron still charged me upfront $388+ tax with installation fees of $60 even though I chose to pay in $12 for 24 months. When my bill came out on July 9th, I called customer service. They told me it was a mistake and that they would see what they could do. Lol

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  PF Chatigny (@PFchatigny) reported 4 minutes ago

  @Videotron 24hours no service. Cmon guys.

• 
  pL (@pluc) reported 8 minutes ago

  @pmarriott I'm with @cogeco, it's down and @videotron called me to try and convert me. They install generators on their cable boxes on electric posts. Ain't nobody trying to sway my electricity provider

• 
  kindeagle.eth (@thekindeagle) reported 10 minutes ago

  @P_rudence_ @ThomasR92483779 @Videotron I’m having internet issues again as well. They tore up Henri Julien/Boucher again.

• 
  d (@awayfortheday) reported 15 minutes ago

  @Videotron Hi, I contacted customer support about not having phone reception three days ago and still have not received a response.

• 
  Joe Carter (@JoeCart76232533) reported 18 minutes ago

  @ahuncycle @Videotron @SAAQ I am so sorry this driver made you lose about 3 seconds of you life to slow down, I hope you can recover, it may be possible to go to Val Plant's rehab center for abused cyclist's. It was worth getting the driver of 3 children fired, again so so sorry for you.

• 
  Dan (@M0504D) reported 20 minutes ago

  @Videotron again without internet, it’ll be 5 days with this problem.

• 
  Joe Dan Tony (the road to 666k likes) (@slowhnds) reported 20 minutes ago

  @MattBosty I'm on videotron and I fixed it by temporarily roaming onto a partner network and using that one instead

• 
  Dominic / 🇨🇦 🏳️‍🌈 (@BeachFoamPop) reported 22 minutes ago

  @Videotron Yes, I did. The problem is on and off. And only on this channel.

• 
  DSH (@dsmithhayes) reported 24 minutes ago

  @Videotron should update their DNS it's been almost 24 hours since I switched records on a site and customer of theirs still can't access it. Pretty bad service if you ask me.

• 
  Dominic / 🇨🇦 🏳️‍🌈 (@BeachFoamPop) reported 24 minutes ago

  @Videotron Just to let you know, the problem is obvious now on Money Talk