Vidéotron Outage Report in Dorval, Montréal, Quebec

Problems in the last 24 hours in Dorval, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Dorval, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

• Internet (60%)
• Wi-fi (18%)
• TV (8%)
• Total Blackout (7%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Dorval, Quebec

The most recent Vidéotron outage reports came from the following cities: Montréal, Saint-Constant, Laval, Mercier, Longueuil, Dollard-Des Ormeaux, Pointe-Claire, and Boisbriand.

City	Problem Type	Report Time
Montréal	Internet	2 days ago
Montréal	Internet	3 days ago
Montréal	Wi-fi	8 days ago
Montréal	Internet	10 days ago
Montréal	Total Blackout	11 days ago
Montréal	Total Blackout	11 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Dorval, Quebec

Latest outage, problems and issue reports in Dorval and nearby locations:

• 
  Nick Chrysanthakopoulos (@NickChrysantha1) reported 4 seconds ago from Montréal, Quebec

  @fagstein @Videotron No internet problem on my Videotron account but two days ago I did notice my Videotron PVR cable box's time display was lagging by seven minutes!! Never saw that before. Just putting it out there.

• 
  Kathy M (@kathym425) reported 2 minutes ago from Montréal, Quebec

  @Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁

• 
  Badr S. Masri (@badrmasri) reported 3 minutes ago from Laval, Quebec

  @Videotron hi, fir some reason the helix app considers @joinClubhouse a threat. How can I fix that?

• 
  Issa Sissoko (@IssaCheckmate) reported 4 minutes ago from Montréal, Quebec

  @Videotron still charged me upfront $388+ tax with installation fees of $60 even though I chose to pay in $12 for 24 months. When my bill came out on July 9th, I called customer service. They told me it was a mistake and that they would see what they could do. Lol

• 
  Droussy 🎙🔥 (@DroussyBabe) reported 7 minutes ago from Montréal, Quebec

  Fix this **** Now !! @Videotron #enjeuxmajeurs

• 
  lawrence bass (@lbass007) reported 8 minutes ago from Laval, Quebec

  @Videotron I have been having audio issues on channel 607 CTV Montreal, the audio cuts out. this has been happening a lot lately

• 
  🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported 18 minutes ago from Dollard-Des Ormeaux, Quebec

  When Videotron calls you to solve your problems, but actually doesn't lmao.

• 
  khai (@sumtimw0ng) reported 20 minutes ago from Montréal, Quebec

  Hm, Videotron Internet is unstable tonight...

• 
  sbg4evr (@sbg4evr) reported 23 minutes ago from Montréal, Quebec

  @JokeSins @Videotron Montreal also. My personal service is down. However, my commercial internet is working 🤔

• 
  🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported 24 minutes ago from Dollard-Des Ormeaux, Quebec

  @Videotron has the worst customer service.

• 
  🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported 24 minutes ago from Dollard-Des Ormeaux, Quebec

  Don't ever go to @Videotron. Worst customer service ever. They make a mistake and you still gotta pay for it.

• 
  SalaUddin (@salauddinshah99) reported 27 minutes ago from Laval, Quebec

  @fizz_ca @Videotron Me and brother @mdnaseershah are working from home. We have clients to meet online and there’s no network!!! Like seriously?????? Pls fix ASAP!!!!

• 
  Issa Sissoko (@IssaCheckmate) reported 34 minutes ago from Montréal, Quebec

  I switched to @Videotron on June 8th 2021. They offered their high speed internet service, Helix with no installation fees. They gave me 2 options: - Pay for equipment upfront: $388+ tax OR - Pay $12 + tax/month for 24 months. I went with the 2nd option. But guess what?

• 
  Kathy M (@kathym425) reported 36 minutes ago from Montréal, Quebec

  @lesleychestrman @Bell_Support Good for you! Bell customer service sucks. I dumped them years ago and have been a happy Videotron client ever since.

• 
  Elephant Stone (@ElephantStoneHQ) reported 38 minutes ago from Montréal, Quebec

  @MikeSidel @Videotron Sucks

• 
  Elephant Stone (@ElephantStoneHQ) reported 38 minutes ago from Montréal, Quebec

  Anyone else having @Videotron internet issues?

• 
  Issa Sissoko (@IssaCheckmate) reported 39 minutes ago from Montréal, Quebec

  @Videotron said this kind of thing happens (often?) & that the only option I have is to accept their “courtesy” of $75 and pay the rest otherwise i will receive late fees and eventually they will cut off my service and come get the equipment but that I would still have to pay.

• 
  Tom (@dirtydinarzo) reported 48 minutes ago from Kirkland, Quebec

  @KayleaPeres @omar___a1 A few weeks ago they said their system was down but yeah videotron is some of the worst wifi

• 
  M▼RKDIEZ (@markdiez514) reported 50 minutes ago from Montréal, Quebec

  @Videotron what’s going on with your internet wtf?!?!?

• 
  m@rie (@mtn_carnet) reported 56 minutes ago from Montréal, Quebec

  @Videotron Service internet.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  TG (@SBHSNGL) reported 8 minutes ago

  @Videotron @djScrewhead We want CEO to resign and never be hired again by anither company

• 
  Danny B (@RuprechtMtl) reported 13 minutes ago

  @Videotron BELL is working fine but Videotron is down for 5 days now. What a crap company.

• 
  Ella Peplowski (@coachellap) reported 13 minutes ago

  @Videotron Update! We found Videotron this morning. Finally spoke with a CS rep. Videotron scheduled an appointment to reconnect wire on April 17th. We are expecting a credit for service time lost.

• 
  IDK (@SBHSNGL) reported 14 minutes ago

  @Videotron Just saw a Bell guy fixing internet on our street . I told him I wish you were a Videotron guy. He said , ya, I am sorry. I was like me too.. Haven’t seen a single Videotron truck out . Not sure what kind of fix they are doing …

• 
  Ian K. Rogers ikr?╭ರ_ಠ (@greynotgrey) reported 17 minutes ago

  @montrealmarc @Videotron It was going in and out until Wednesday evening when it cut out entirely, around the sane time all the big trees fell over on my block - I assume it was related.

• 
  Dante's Inferno (@DanteInfn) reported 24 minutes ago

  @Videotron My service is back up in the h9h. No videotron you don't get to take credit. It only came back when hydro restored a patch nearby that was without power.

• 
  carmax (@carmax74905256) reported 24 minutes ago

  @Videotron 2) I have Rogers as a cell provider. Their network was offline for me. Was able to connect to an agent in a minute. That agent followed up by email & suggested I ask billing for a credit. They are now back online. Two completely different experiences. Videotron is not prepared.

• 
  Kevin Gélinas (@KevinGlinas1) reported 25 minutes ago

  @greynotgrey @montrealmarc @Videotron Me too im in Rosemont, i had internet and everything was fine until yesterday when they cut down everyone.

• 
  TG (@SBHSNGL) reported 25 minutes ago

  @DanteInfn @Videotron They are the worst managed company . The management needs a clean up . But again ….

• 
  Dizrain (@TheDizrain) reported 25 minutes ago

  @Moepulido @Videotron H3V1C3 here, can confirm still no service :(