Vidéotron Outage Report in Dorval, Montréal, Québec
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Dorval, Québec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Dorval and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (59%)
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Wi-fi (19%)
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TV (10%)
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Total Blackout (6%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Dorval, Montréal, Québec
The most recent Vidéotron outage reports came from the following cities: Montréal, Saint-Constant, Laval, Mercier, Longueuil, Dollard-Des Ormeaux, Pointe-Claire and Boisbriand.
| City | Problem Type | Report Time |
|---|---|---|
 Montréal |
Internet | |
| Saint-Constant |
Internet | |
| Saint-Constant |
Internet | |
| Laval |
TV | |
| Montréal |
Internet | |
| Montréal |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports Near Dorval, Québec
Latest outage, problems and issue reports in Dorval and nearby locations:
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martin lutteral 🇨🇦
(@mlutteral) reported
from
Montréal, Québec
@Videotron You don't have a technical support. I've been waiting 45 minutes and nobody pick up. You are pathetic
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HowYouDrouin92
(@HowYouDrouin92) reported
from
Laval, Québec
@Videotron is so bad. I cant ******* watch the @RocketLaval because of their bad service.
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Juliana C 🏳️🌈
(@juycer) reported
from
Longueuil, Québec
Besides providing a service with a speed way lower than I hired, @Videotron now is not working at all. I guess it’s time to change.
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martin lutteral 🇨🇦
(@mlutteral) reported
from
Montréal, Québec
@Videotron There's another blackout now,and I've been waiting on the phone for the last 20minutes. Tell me how your service doesn't suck again? Gassholes
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HowYouDrouin92
(@HowYouDrouin92) reported
from
Laval, Québec
Anyone has a stream for the Laval Rocket game? Videotron won't let us connect to the website of rds and the link to change the password is just not working.
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Jaaaaaayyyyy
(@zerojay) reported
from
Montréal, Québec
2am thunderstrike overhead fried my Google wifi, Videotron cable modem, a network switch and possibly my ethernet card on my main PC. Very glad I kept a backup router so I can at least get internal services (Plex) back up.
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Miss McSilly | Montréal, Qc
(@MissMcSilly) reported
from
Renaud, Québec
If you decide to register your business and need a provider PLEASE DO NOT USE @Videotron They are the worst. Overpriced and their customer service is the worst. I’ve been on the line over 1h 30 and they keep transferring me like a ping pong ball! 🏓
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Beth W
(@bunnyette) reported
from
Montréal, Québec
@Videotron you billed my elderly mother for items returned in October but I’m the one who has to go to the store to get this fixed? I’m in 😬Toronto! Great customer service
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martin lutteral 🇨🇦
(@mlutteral) reported
from
Montréal, Québec
@Videotron I've been a loyal client for the last 17 years. I don't know who's making the big decisions in your company, but (s)he is a ******* idiot. In the span of about one year you went from the best ISP in town to one of the worst. Time to move.
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Khai. 💉💉 💉 😷
(@sumtimw0ng) reported
from
Montréal, Québec
Great. Videotron seems to be unstable. 3rd time losing connection today 🤌
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martin lutteral 🇨🇦
(@mlutteral) reported
from
Montréal, Québec
@Videotron Major outtage, support line down, and you suggest to "restart your modem" You bunch of pathetic clowns. Who was the idiot who decided to switch to helix? We were good before that ****. I have to move away from this crap
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martin lutteral 🇨🇦
(@mlutteral) reported
from
Montréal, Québec
Another internet blackout brought to you by the clowns at @Videotron The quality of their service has dropped to unbearable levels. ******* idiots
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Richard E Flanagan
(@phosfiend) reported
from
Montréal, Québec
@Videotron internet seems to be down for folks in Hudson/St lazare
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Jaaaaaayyyyy
(@zerojay) reported
from
Montréal, Québec
Videotron internet is down anyways so even if my modem was spared, I'd still be unable to work.
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Kristian Gravenor
(@CoolopolisMTL) reported
from
Montréal, Québec
@videotron no internet here at my home in NDG. Please fix
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Priesh Mistry
(@TheMistryUK) reported
from
Dorval, Québec
@Videotron Service just went down again in Dorval. Worked for about 5-6hrs.
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Beth W
(@bunnyette) reported
from
Montréal, Québec
@Videotron you bill my elderly mother for unreturned items that were returned in October. Yet I have to go to the store to fix it? I’m in Toronto?
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Brommelier
(@jonjerkone) reported
from
Westmount, Québec
When a customer has a @videotron or @sympatico or @aol email 🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩
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Jaaaaaayyyyy
(@zerojay) reported
from
Montréal, Québec
@Videotron It appears that there is an internet outage here. Are there any known active outages in NDG/CDN?
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mohan eappen
(@mohaneappen) reported
from
Dollard-Des Ormeaux, Québec
@Videotron Hydro came back last night around 11:00 pm but Helix does not want to reconnect Should I attempt to call Customer Service ? I am in Pointe Claire H9R 5X9
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Dave Côté
(@Davesdere) reported
@Videotron your DNS is down again?
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Pathfinder⚡
(@Pathfinder) reported
Hey @Videotron you have a full internet outage in my whole neighborhood in #Montreal right now for over 2 hours, and your CSR has no ETA for me for when it will be fixed. This is unacceptable.
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Commissioner Miner
(@fanCRTCProfling) reported
@apukwa Yeah I think so too. It leans to far out in left field for me and my liking. It's just too weird/stupid. If this were true then Videotron, who also switched to the same system, is looking for Rogers to buy it too. But the data side is a thing.
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jay
(@cinderleaves) reported
@Videotron I've tried three different internet browsers (Chrome, Edge, FireFox) as well as mobile. So it's definitely not a me problem.
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UltraNationalist
(@UltraNa82609336) reported
@clubdefootmtl @DjoMihailovic @Videotron since you refuse to listen to fans about your crappy rebrand I am no longer a supporter of this team. You no longer make an Impact. Stupid Clubbed feet team.
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Rachele DiBartolo
(@rachdibartolo) reported
@Videotron what is wrong with the internet? It is so terrible lately.
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Pathfinder⚡
(@Pathfinder) reported
@Videotron When my power goes out for unplanned reasons, @hydroquebec is able to give ab ETA on when their service will be restored. They even provide an outage map to track progress. Internet is just as vital a service as electricity.
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Pathfinder⚡
(@Pathfinder) reported
@Videotron I already contacted your customer support, and they verified there is a big outage in my neighborhood. They also could not tell me when the problem would be resolved. Hours? Days? They had no ETA at all. That is unacceptable.
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Scott Troudt
(@VeryScott) reported
@CTremblay85 @iPhoneinCanada @Videotron Poor Atlantic Canada. Fair prices for all! Maybe one day… :/
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Fishticon 🇨🇦
(@Fishticon2) reported
Its 40 degrees out and the Videotron business line for the POS systems are down. A rampage is bound to happen.