Vidéotron Outage Report in La Prairie, Montérégie, Québec
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Problems in the last 24 hours in La Prairie, Québec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in La Prairie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet
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Wi-fi
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Total Blackout
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TV
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E-mail
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Phone
Live Outage Map Near La Prairie, Montérégie, Québec
The most recent Vidéotron outage reports came from the following cities: Montréal, Chambly, Laval, LaSalle, Saint-Constant, Longueuil, Saint-Bruno-de-Montarville, Brossard, Lachine, Greenfield Park, Montréal-Ouest, Westmount, Candiac, La Prairie and Mont-Royal.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.Vidéotron Issues Reports Near La Prairie, Québec
Latest outage, problems and issue reports in La Prairie and nearby locations:-
Kathy M (@kathym425) reported from Montréal, Québec
@Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁
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lagarto malo 🦎 (@lagarto_malo) reported from Westmount, Québec
@pmarriott @Videotron It seems spotty this morning, short periods of outage then back to normal.
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ZAZA BADAZZ♒️⭐️🏁 (@loveZaa36) reported from Montréal, Québec
Wthhh @Videotron why is my txting not working 😡😡
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sbg4evr (@sbg4evr) reported from Montréal, Québec
@JokeSins @Videotron Montreal also. My personal service is down. However, my commercial internet is working 🤔
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Issa Sissoko (@IssaCheckmate) reported from Montréal, Québec
I switched to @Videotron on June 8th 2021. They offered their high speed internet service, Helix with no installation fees. They gave me 2 options: - Pay for equipment upfront: $388+ tax OR - Pay $12 + tax/month for 24 months. I went with the 2nd option. But guess what?
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Nick Chrysanthakopoulos (@NickChrysantha1) reported from Montréal, Québec
@fagstein @Videotron No internet problem on my Videotron account but two days ago I did notice my Videotron PVR cable box's time display was lagging by seven minutes!! Never saw that before. Just putting it out there.
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Bitten Pnpple 🍍 (@EL_Loso) reported from Longueuil, Québec
I hope Videotron fix my home internet ASAP
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Katelyn Thomas (@katelynvthomas) reported from Westmount, Québec
I am convinced the person who voices videotron’s automated customer service line is Chandler Bing’s dad.
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Cee (@CeeFor) reported from Montréal, Québec
@Videotron @DjBlaster Interesting. We’ve dealt with Videotron maybe 3 times as potential customers and every time we’ve had agenda flat out refuse to speak English. Even when we get telemarketing calls, when I say I don’t speak French they just say “ok bye” and hang up. Always a bad experience.
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Elephant Stone (@ElephantStoneHQ) reported from Montréal, Québec
@MikeSidel @Videotron Sucks
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sbg4evr (@sbg4evr) reported from Montréal, Québec
@Videotron is service down? No Helix, no tv or internet access
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Issa Sissoko (@IssaCheckmate) reported from Montréal, Québec
@Videotron still charged me upfront $388+ tax with installation fees of $60 even though I chose to pay in $12 for 24 months. When my bill came out on July 9th, I called customer service. They told me it was a mistake and that they would see what they could do. Lol
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Elephant Stone (@ElephantStoneHQ) reported from Montréal, Québec
Anyone else having @Videotron internet issues?
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Felipe PJ (@fjvost) reported from Montréal, Québec
Anybody else out of wifi internet? Seems to be an issue with @Videotron and @BellMediaPR on the east coast... #internetdown
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Dan Carnelly (@dancarnelly) reported from Montréal, Québec
So @Videotron tech support no longer 24/7 but now only from 9am? Wow, it’s just like living back in France. Got to take time out of work to get anything done.
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Kathy M (@kathym425) reported from Montréal, Québec
@lesleychestrman @Bell_Support Good for you! Bell customer service sucks. I dumped them years ago and have been a happy Videotron client ever since.
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m@rie (@mtn_carnet) reported from Montréal, Québec
@Videotron Service internet.
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khai (@sumtimw0ng) reported from Montréal, Québec
Hm, Videotron Internet is unstable tonight...
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M▼RKDIEZ (@markdiez514) reported from Montréal, Québec
@Videotron what’s going on with your internet wtf?!?!?
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Droussy 🎙🔥 (@DroussyBabe) reported from Montréal, Québec
Fix this **** Now !! @Videotron #enjeuxmajeurs
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:-
Mike (@mke1138) reported
Hey @Videotron, check out my Speedtest results: 25.9 Mbps down and 30.3 Mbps up. I pay for 400 down and 50 up.
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Saleem 🇨🇦🇵🇰 (@Saliqbal2016) reported
@Mikeggibbs Ditching Bell Media, going over to Videotron. Can't support such organization by paying for their services.
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Videotron (@Videotron) reported
@JackCha59051190 Even though Videotron owns Fizz, they are still two different companies with their own customer service. Fizz is 100% online by chat and you can contact them in the link that I've sent you. There is no customer service over the phone nor an email address. -Pierre-Olivier.
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G. Desouza (@gdes1) reported
@Videotron where can we find the status of service outages with estimated time of repair ?
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somecanuckchick 🍁 (@somecanuckchick) reported
.@CNN/@CNNnewsroom, AKA Channel 681, is down, @Videotron? So annoying this happens... one of you needs to fix your shite. :/ #CNN #videotron
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Mikaël Chamberland (@Mikael_chamber) reported
Hi @fizz_ca / @Videotron, since Thursday all apple services like Apple TV, App Store, Apple Music, etc. have issue on your residential internet network only. Any ETA on when this will be fixed?
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samuel violletti (@SamuelViolletti) reported
@Videotron Internet super slow, gateway light is red even after resetting..
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𝙖𝙥❦𝙡𝙡𝙤 (@xhxneyy) reported
videotron better hurry up and fix this damn wifi
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Etienne CS (@EtiDaFwEaK) reported
@RaphaelPoire @Videotron @Sportsnet yeah i have the same issue :(
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Frank Leonhardt (@extremecompute) reported
@Siftah @TheRealRevK As I said, I was a student. Evening and weekend calls were never cheap! I know a few people who had "midnight lines", which was basically a time switch that turned the meter off between midnight and 6am. Then I got a Videotron cable line that did offer free local calls. Too late.