Vidéotron

Vidéotron Outage Report in Terrebonne, Lanaudière, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Terrebonne, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Terrebonne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Terrebonne, Lanaudière, Québec 05/31/2023 12:35

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  • Internet 63.79% Internet
  • Wi-fi 13.70% Wi-fi
  • Total Blackout 10.04% Total Blackout
  • TV 5.86% TV
  • E-mail 4.60% E-mail
  • Phone 2.02% Phone

Live Outage Map Near Terrebonne, Lanaudière, Québec

The most recent Vidéotron outage reports came from the following cities: Montréal, Laval, Repentigny, Boisbriand, Terrebonne, Renaud, Mascouche, Blainville, Anjou, Saint-Lin-Laurentides, Saint-Eustache, Pointe-aux-Trembles, Rosemère, Sainte-Thérèse and Repentigny.

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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Vidéotron Issues Reports Near Terrebonne, Québec

Latest outage, problems and issue reports in Terrebonne and nearby locations:
  • badrmasri Badr S. Masri (@badrmasri) reported from Laval, Québec

    @Videotron hi, fir some reason the helix app considers @joinClubhouse a threat. How can I fix that?

  • sbg4evr sbg4evr (@sbg4evr) reported from Montréal, Québec

    @JokeSins @Videotron Montreal also. My personal service is down. However, my commercial internet is working 🤔

  • jayseereyes jyseerys (@jayseereyes) reported from Montréal, Québec

    @Videotron No, but chat with a customer representative. Even her couldn't provide any solutions instead apologizing for the situation. Well, her apologizing is not what I need because it didn't solve the charges or any kind of that matter.

  • jayseereyes jyseerys (@jayseereyes) reported from Montréal, Québec

    @Videotron Besides, I didn't because I wasn't aware of my limits till I received my bill. However, this month I did receive an alert regarding with my usage limits. So it wasn't a technical problem.

  • markdiez514 M▼RKDIEZ (@markdiez514) reported from Montréal, Québec

    @Videotron what’s going on with your internet wtf?!?!?

  • lbass007 lawrence bass (@lbass007) reported from Laval, Québec

    @Videotron I have been having audio issues on channel 607 CTV Montreal, the audio cuts out. this has been happening a lot lately

  • dancarnelly Dan Carnelly (@dancarnelly) reported from Montréal, Québec

    So @Videotron tech support no longer 24/7 but now only from 9am? Wow, it’s just like living back in France. Got to take time out of work to get anything done.

  • sbg4evr sbg4evr (@sbg4evr) reported from Montréal, Québec

    @Videotron is service down? No Helix, no tv or internet access

  • wild_one1998 Amanda (@wild_one1998) reported from Montréal, Québec

    @Videotron Both cable boxes in the house went down last night, and are still down now

  • CeeFor Cee (@CeeFor) reported from Montréal, Québec

    @Videotron @DjBlaster Interesting. We’ve dealt with Videotron maybe 3 times as potential customers and every time we’ve had agenda flat out refuse to speak English. Even when we get telemarketing calls, when I say I don’t speak French they just say “ok bye” and hang up. Always a bad experience.

  • loveZaa36 ZAZA BADAZZ♒️⭐️🏁 (@loveZaa36) reported from Montréal, Québec

    Wthhh @Videotron why is my txting not working 😡😡

  • kathym425 Kathy M (@kathym425) reported from Montréal, Québec

    @Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁

  • danmac40 Daniel McMahon (@danmac40) reported from Mascouche, Québec

    @Videotron what’s going on no service on helix

  • voilalasoupe Fha Gauthier (@voilalasoupe) reported from Laval, Québec

    Thanks to the @Videotron Twitter team for the follow up and taking charge of my case when the call center was no able to do it. Really appreciate the help and resolution.

  • ElephantStoneHQ Elephant Stone (@ElephantStoneHQ) reported from Montréal, Québec

    @MikeSidel @Videotron Sucks

  • salauddinshah99 SalaUddin (@salauddinshah99) reported from Laval, Québec

    @fizz_ca @Videotron Me and brother @mdnaseershah are working from home. We have clients to meet online and there’s no network!!! Like seriously?????? Pls fix ASAP!!!!

  • ElephantStoneHQ Elephant Stone (@ElephantStoneHQ) reported from Montréal, Québec

    Anyone else having @Videotron internet issues?

  • NickChrysantha1 Nick Chrysanthakopoulos (@NickChrysantha1) reported from Montréal, Québec

    @fagstein @Videotron No internet problem on my Videotron account but two days ago I did notice my Videotron PVR cable box's time display was lagging by seven minutes!! Never saw that before. Just putting it out there.

  • fjvost Felipe PJ (@fjvost) reported from Montréal, Québec

    Anybody else out of wifi internet? Seems to be an issue with @Videotron and @BellMediaPR on the east coast... #internetdown

  • DroussyBabe Droussy 🎙🔥 (@DroussyBabe) reported from Montréal, Québec

    Fix this **** Now !! @Videotron #enjeuxmajeurs

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:
  • JefferyThomas Jeffery A Thomas 🇨🇦 (@JefferyThomas) reported

    Gotta love @Bell. They won't bring gigabit fibe to our home but if we moved 91m up the street no problem. Stuck with @videotron for now. 😡 We need more competition in Canada for #HighSpeed Internet.

  • pacanukeha (AZM) Muffled Sounds of Gorilla Violence (@pacanukeha) reported

    Had an issue with my @videotron app - was geo restricted in Google Play but it seems it is because @GooglePlay makes it hard for apps like that to abide by multi-national T&S. ¯\_(ツ)_/¯ But CS went to the trouble of actually talking to devs and getting back to me which was nice

  • magendron7 Marc-Antoine Gendron (@magendron7) reported

    @tedh13 @Videotron No service for me

  • chuckfromcanada Chuck from 🇨🇦 (@chuckfromcanada) reported

    @Videotron I have taken a vacation day to sit home and wait all frigging day , called you at 430 and you told me my equipement would be here within the hour...NOTHING. You are really making me want to cancel my tv,mobile and house service. #shitservice

  • SharkyFTN__ Coach Sharky (@SharkyFTN__) reported

    @Videotron i have problems with my connection

  • SciBasedNutr David the Dietitian (@SciBasedNutr) reported

    @Videotron Tell that to @AdaMcVean who appears to not be able to get a refund because of poor customer service and/or shady practices.

  • tedh13 Ted Harman (@tedh13) reported

    @Videotron Are you going to tweet when you have resolved the problem or do I just have to become INCREASINGLY FRUSTRATED by hitting refresh?

  • 1Neveroutgunned TP Reseller (@1Neveroutgunned) reported

    @Videotron Thanks for the quick reply, apparently there's an outage in the area.

  • chuckfromcanada Chuck from 🇨🇦 (@chuckfromcanada) reported

    @Videotron plus you tech support chat just disconnected me on your help page. #badbusiness

  • matchakitty_ matcha~ (@matchakitty_) reported

    @ydnkm Yep, MTL and Videotron service for me. It’s dead