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Vidéotron outages and service status in Terrebonne, Quebec

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Full Outage Map
  • Vidéotron generated 0 outage signals in the last 24 hours around Terrebonne, including 0 direct reports.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Terrebonne, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Terrebonne, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Terrebonne, Quebec

The most recent Vidéotron outage reports came from the following cities: Laval.

CityProblem TypeReport Time
Laval TV 1 month ago
Laval Wi-fi 2 months ago
Boisbriand Internet 2 months ago
Blainville Internet 3 months ago
Laval Internet 4 months ago
Laval Wi-fi 4 months ago

Community Discussion

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Vidéotron Issues Reports Near Terrebonne, Quebec

Latest outage, problems and issue reports in Terrebonne and nearby locations:

  • voilalasoupe
    Fha Gauthier (@voilalasoupe) reported from Laval, Quebec

    Thanks to the @Videotron Twitter team for the follow up and taking charge of my case when the call center was no able to do it. Really appreciate the help and resolution.

  • HowYouDrouin92
    HowYouDrouin92 (@HowYouDrouin92) reported from Laval, Quebec

    Anyone has a stream for the Laval Rocket game? Videotron won't let us connect to the website of rds and the link to change the password is just not working.

  • MissMcSilly
    Miss McSilly | Montréal, Qc (@MissMcSilly) reported from Renaud, Quebec

    If you decide to register your business and need a provider PLEASE DO NOT USE @Videotron They are the worst. Overpriced and their customer service is the worst. I’ve been on the line over 1h 30 and they keep transferring me like a ping pong ball! 🏓

  • HowYouDrouin92
    HowYouDrouin92 (@HowYouDrouin92) reported from Laval, Quebec

    @Videotron is so bad. I cant ******* watch the @RocketLaval because of their bad service.

  • MissMcSilly
    Miss McSilly | Montréal, Qc (@MissMcSilly) reported from Renaud, Quebec

    If you have a business please do NOT use @Videotron nor Vidéotron Affaire. They are the worst. I’ve been on the line for 1:20 being pass around like it’s a ********! All I’m trying to do is paid them and ask about my plan…that’s the worst part 🥲

  • badrmasri
    Badr S. Masri (@badrmasri) reported from Laval, Quebec

    @Videotron hi, fir some reason the helix app considers @joinClubhouse a threat. How can I fix that?

  • salauddinshah99
    SalaUddin (@salauddinshah99) reported from Laval, Quebec

    @fizz_ca @Videotron Me and brother @mdnaseershah are working from home. We have clients to meet online and there’s no network!!! Like seriously?????? Pls fix ASAP!!!!

  • danmac40
    Daniel McMahon (@danmac40) reported from Mascouche, Quebec

    @Videotron what’s going on no service on helix

  • lbass007
    lawrence bass (@lbass007) reported from Laval, Quebec

    @Videotron I have been having audio issues on channel 607 CTV Montreal, the audio cuts out. this has been happening a lot lately

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • Silverxx27
    Chris (@Silverxx27) reported

    @FreedomMobile Get your internet services working constantly down for long periods wont be sticking with you guys this is a joke since videotron buy freedom hello big boy companies again

  • WinterBourneTO
    Winter (it/that) 🇸🇰🇨🇦 (@WinterBourneTO) reported

    @FreedomMobile @Videotron @Quebecor I’m leaving this house in 2 days so at this point what’s the point? I told u about this 3 days ago & ur only now taking interest. Plus I dm’d u like told me to & u STILL haven’t replied. Why don’t YOU take my issue to them instead me explainng the same thing over & over 2 20 ppl

  • somaeck
    James Somaeck (@somaeck) reported

    The greatest concern RE: #eSim is that #Videotron has been absolutely silent on it. The forums are filled with crisp responses - "Not available, but we'll pass it up along the chain". That's not good enough in my view. It's not cutting-edge; it's not customer-focused. 8/9

  • LindaMoll22169
    Linda Moll (@LindaMoll22169) reported

    @MartinSLewis Not in the last 6 months but was a Virgin Media customer from when it was Videotron, then Mercury, etc so about 28 years. Last few years had constant problems in renting films whereby it would play for 30 mins if I was incredibly lucky then freeze so stopped renting films.

  • melievisuals
    Amelie Leah (@melievisuals) reported

    Anyone else with Videotron/Helix having issues?

  • money_pulasi
    Kamelia (@money_pulasi) reported

    **** soft launching, Imma buy all the ******* banner, all the advertisement, all the videotron this ******* country. Everybody needs to know.

  • SBHSNGL
    IDK (@SBHSNGL) reported

    @clogicca @Videotron You attitude is worst . If that is how you define civility we are in big trouble

  • BrodeurAZ
    Marc Brodeur (@BrodeurAZ) reported

    @N_A_Waller @HockeyScribe @AZadarski Pretty sure the Nordique’s issue was primarily le colisee. It was too small for the NHL. The new videotron centre is an NHL sized rink.

  • TComtoni13108
    Tony Comtoni (@TComtoni13108) reported

    @Bell_Support my internet has been down all day since 10am in QC, never had that in 10 years with videotron, ridiculous

  • mattCH_
    𝖊𝖒𝖔 𝖒𝖆𝖙𝖙 (@mattCH_) reported

    Two straight days @Videotron internet is down. Clown service.