Vidéotron Outage in Terrebonne, Lanaudière, Québec

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

 No problems detected at Vidéotron

Vidéotron problems in the last 24 hours in Terrebonne, Québec

Vidéotron Outage Chart in Terrebonne, Lanaudière, Québec 08/05/2020 12:40

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • Internet 79.65% Internet
  • Total Blackout 5.63% Total Blackout
  • TV 5.19% TV
  • Wi-fi 4.33% Wi-fi
  • E-mail 3.46% E-mail
  • Phone 1.73% Phone

Vidéotron Outage Map Near Terrebonne, Lanaudière, Québec

The most recent outage reports and issues originated from Montréal, Laval, Saint-Eustache, Mascouche, Mascouche and Repentigny.

CanadaMontréal Internet
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Vidéotron in Terrebonne, Québec Comments

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Vidéotron Issues Reports Near Terrebonne, Québec

Latest outage, problems and issue reports in Terrebonne and nearby locations:
  • sbg4evr sbg4evr (@sbg4evr) reported from Montréal, Québec

    @Videotron is service down? No Helix, no tv or internet access

  • danmac40 Daniel McMahon (@danmac40) reported from Mascouche, Québec

    @Videotron what’s going on no service on helix

  • fjvost Felipe PJ (@fjvost) reported from Montréal, Québec

    Anybody else out of wifi internet? Seems to be an issue with @Videotron and @BellMediaPR on the east coast... #internetdown

  • dancarnelly Dan Carnelly (@dancarnelly) reported from Montréal, Québec

    So @Videotron tech support no longer 24/7 but now only from 9am? Wow, it’s just like living back in France. Got to take time out of work to get anything done.

  • CeeFor Cee (@CeeFor) reported from Montréal, Québec

    @Videotron @DjBlaster Interesting. We’ve dealt with Videotron maybe 3 times as potential customers and every time we’ve had agenda flat out refuse to speak English. Even when we get telemarketing calls, when I say I don’t speak French they just say “ok bye” and hang up. Always a bad experience.

  • loveZaa36 ZAZA BADAZZ♒️⭐️🏁 (@loveZaa36) reported from Montréal, Québec

    Wthhh @Videotron why is my txting not working 😡😡

  • jayseereyes jyseerys (@jayseereyes) reported from Montréal, Québec

    @Videotron Besides, I didn't because I wasn't aware of my limits till I received my bill. However, this month I did receive an alert regarding with my usage limits. So it wasn't a technical problem.

  • jayseereyes jyseerys (@jayseereyes) reported from Montréal, Québec

    @Videotron No, but chat with a customer representative. Even her couldn't provide any solutions instead apologizing for the situation. Well, her apologizing is not what I need because it didn't solve the charges or any kind of that matter.

  • wild_one1998 Amanda (@wild_one1998) reported from Montréal, Québec

    @Videotron Both cable boxes in the house went down last night, and are still down now

  • dave_mac609 David MacIntyre (@dave_mac609) reported from Montréal, Québec

    @Videotron Three times in the last month you have needed to send a technician to my house to fix my internet and TV, and the same issues keep reoccurring. Internet has been AWOL since last night and TV signal weak. This is absolutely unac-*******-ceptable. Disgraceful. Do better.

  • Iqballer69 Ahsan. (@Iqballer69) reported from Montréal, Québec

    @MikeyZwonok @Bell @Videotron Need to do that switch too man @Bell is always a let down lol internet always going on and off randomly

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:
  • PluocTheDragon 🔞Pluoc The Dragon🔞 (@PluocTheDragon) reported

    A message to @Videotron for the purchase of the Helix router. I've changed from Bell router to yours, and something horrible happened: Helix has lag so much and lost connection for no reason. I sending a complaint for your router, and technology is dangerous. #FuckYouVideotron

  • DonnaLilyd lily donna (@DonnaLilyd) reported

    @Videotron Your website chat customer service was also not working this morning. Twitter was a last resort. Nice to see someone is doing their job

  • DonnaLilyd lily donna (@DonnaLilyd) reported

    @Videotron I also had to finally hang up after being on hold with customer service for over 45 minutes. I used to tell everyone that service at Videotron was the best. Is this a Helix issue? I’m ready to dump it.

  • DonnaLilyd lily donna (@DonnaLilyd) reported

    @Videotron I am a Helix subscriber. I pay for an American package and I am not getting content that is listed in your guide. I have been on hold with customer service for 20 minutes now. The billing is also completely messed up. Last invoice says I missed a payment.

  • CC_x0x Chanelle (@CC_x0x) reported

    @Videotron y’all signal for internet AND tv has been going up and down for the past couple hours in the gatineau sector!! Do you have an update? im kinda tired of rebooting my modem!

  • JrSasa1 Jr Sasa (@JrSasa1) reported

    @Videotron It keeps glitching with sound cutting off. We have spoken with customer service everyday since and they claim it's a tech problem in Burlington stating that it affects NBC & others as well but it doesn't.

  • Mauroghen Mauroghen (@Mauroghen) reported

    @Videotron did the outage stabilise?

  • Simyera Simon Yeramian (@Simyera) reported

    @Videotron your rep just told me that it's my fault for trusting that the information I receive from you is true. Outstanding customer service!

  • Simyera Simon Yeramian (@Simyera) reported

    @Videotron I received a text saying I'm about to go over my data limit, and that it will cut off at $50 of overrage. Turns out I'm actually already over the limit by $290.. how is that possible?! Impossible to call customer service to fix the issue. Please help!

  • korax480 Korax (@korax480) reported

    @Videotron trying to reach CS but only get a busy signal. Are there any issues currently?