Vidéotron outages and service status in Terrebonne, Quebec

Problems in the last 24 hours in Terrebonne, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Terrebonne, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Terrebonne, Quebec

The most recent Vidéotron outage reports came from the following cities: Blainville.

City	Problem Type	Report Time
Blainville	Internet	1 month ago
Laval	Internet	4 months ago
Laval	TV	6 months ago
Laval	Wi-fi	6 months ago
Boisbriand	Internet	6 months ago
Blainville	Internet	7 months ago

Community Discussion

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Vidéotron Issues Reports Near Terrebonne, Quebec

Latest outage, problems and issue reports in Terrebonne and nearby locations:

• 
  HowYouDrouin92 (@HowYouDrouin92) reported 47 seconds ago from Laval, Quebec

  @Videotron is so bad. I cant ******* watch the @RocketLaval because of their bad service.

• 
  Daniel McMahon (@danmac40) reported 4 minutes ago from Mascouche, Quebec

  @Videotron what’s going on no service on helix

• 
  HowYouDrouin92 (@HowYouDrouin92) reported 5 minutes ago from Laval, Quebec

  Anyone has a stream for the Laval Rocket game? Videotron won't let us connect to the website of rds and the link to change the password is just not working.

• 
  Miss McSilly | Montréal, Qc (@MissMcSilly) reported 14 minutes ago from Renaud, Quebec

  If you have a business please do NOT use @Videotron nor Vidéotron Affaire. They are the worst. I’ve been on the line for 1:20 being pass around like it’s a ********! All I’m trying to do is paid them and ask about my plan…that’s the worst part 🥲

• 
  Fha Gauthier (@voilalasoupe) reported 18 minutes ago from Laval, Quebec

  Thanks to the @Videotron Twitter team for the follow up and taking charge of my case when the call center was no able to do it. Really appreciate the help and resolution.

• 
  SalaUddin (@salauddinshah99) reported 32 minutes ago from Laval, Quebec

  @fizz_ca @Videotron Me and brother @mdnaseershah are working from home. We have clients to meet online and there’s no network!!! Like seriously?????? Pls fix ASAP!!!!

• 
  Miss McSilly | Montréal, Qc (@MissMcSilly) reported 38 minutes ago from Renaud, Quebec

  If you decide to register your business and need a provider PLEASE DO NOT USE @Videotron They are the worst. Overpriced and their customer service is the worst. I’ve been on the line over 1h 30 and they keep transferring me like a ping pong ball! 🏓

• 
  Badr S. Masri (@badrmasri) reported 50 minutes ago from Laval, Quebec

  @Videotron hi, fir some reason the helix app considers @joinClubhouse a threat. How can I fix that?

• 
  lawrence bass (@lbass007) reported 57 minutes ago from Laval, Quebec

  @Videotron I have been having audio issues on channel 607 CTV Montreal, the audio cuts out. this has been happening a lot lately

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Thomas S 🇮🇷🦁 (@Misats1) reported 3 minutes ago

  @Hedzer15 @MelissaLMRogers No problems as of yet. It's mostly for watching TV. With my old provider, Videotron, the signal was down once or twice a week.

• 
  J (@jesshabs) reported 4 minutes ago

  Is anyone else having issues with Videotron home internet? For a few days now I've been losing internet connection multiple times a day for 20-30 minutes at a time.. @Videotron

• 
  iPro YT (@YtIpro57328) reported 5 minutes ago

  @Bell_Support AGAIN!! Bell has been down repeatedly in December alone. Down two weekends ago Down last weekend Down again Monday @videotron how's your service been lately?

• 
  Alex Clark (@alxclrk) reported 5 minutes ago

  I'm on a train from Toronto to Montreal, and I can't believe we can't get reliable internet for the entire trip with VIA Rail. Onboard wifi dropping constantly and even Videotron's network has terrible coverage over the entire ride. Really wish they could use Starlink somehow.

• 
  Winter (it/that) 🇸🇰🇨🇦🇺🇸 (@WinterBourneTO) reported 6 minutes ago

  please & spank youuu @FreedomMobile🧡 @Videotron @Quebecor. I know... that yall not battling for customer anymore like u did two years ago. Thats evident in ur plan prices which have gone up but DAMINT FREEDOM... mfkrs is broke like a samomabish these days! No lie. Praise Jesus!

• 
  Marc Brodeur (@BrodeurAZ) reported 9 minutes ago

  @N_A_Waller @HockeyScribe @AZadarski Pretty sure the Nordique’s issue was primarily le colisee. It was too small for the NHL. The new videotron centre is an NHL sized rink.

• 
  ÆCH🇨🇦🇫🇮🇳🇱 (@infamousadam13) reported 12 minutes ago

  @K38Tweets @Reil76 @Bell Love when they ask me that. I used to get so sarcastic and make remarks back at them. Thankfully I’m with Vidéotron now and they have support that have knowledge not asking an IT guy if his ******* monitor and computer are plugged in and on 🤦

• 
  Samuel Miller (@Hephaestus7) reported 14 minutes ago

  @Videotron URGENT ! The CNBC World feed is routed to the CNBC feed. Can you fix this pls. That's 2 days in a row and a common occurrence tbh. CNBC World is of no value to me. I want channel 106 with Squawk Box, a stock market ticker and economic data.

• 
  Gさん (@jimmiwilkir) reported 14 minutes ago

  @Lenovo Either Lenovo cloud or someone is hacking into my internet on @Videotron . I moved the bios setting to USB first but network became the top item magically.

• 
  sasksailortech75 (@sasksailortech1) reported 17 minutes ago

  @senstalk_ What is the last inch provider? Bell Fibe? Rogers? VideoTron? Cell data? Honestly the signal is switched through so many possible networks it is hard to know where the bad network is? My current one is @Rogers CO-AX and it is 5 min delayed.