Vidéotron outages and service status in Terrebonne, Quebec

Problems in the last 24 hours in Terrebonne, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Terrebonne, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Terrebonne, Quebec

The most recent Vidéotron outage reports came from the following cities: Laval.

City	Problem Type	Report Time
Laval	Internet	7 days ago
Laval	TV	2 months ago
Laval	Wi-fi	2 months ago
Boisbriand	Internet	3 months ago
Blainville	Internet	4 months ago
Laval	Internet	4 months ago

Nearby cities with recent reports

Community Discussion

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Vidéotron Issues Reports Near Terrebonne, Quebec

Latest outage, problems and issue reports in Terrebonne and nearby locations:

• 
  Daniel McMahon (@danmac40) reported 3 minutes ago from Mascouche, Quebec

  @Videotron what’s going on no service on helix

• 
  Miss McSilly | Montréal, Qc (@MissMcSilly) reported 6 minutes ago from Renaud, Quebec

  If you decide to register your business and need a provider PLEASE DO NOT USE @Videotron They are the worst. Overpriced and their customer service is the worst. I’ve been on the line over 1h 30 and they keep transferring me like a ping pong ball! 🏓

• 
  Fha Gauthier (@voilalasoupe) reported 6 minutes ago from Laval, Quebec

  Thanks to the @Videotron Twitter team for the follow up and taking charge of my case when the call center was no able to do it. Really appreciate the help and resolution.

• 
  Badr S. Masri (@badrmasri) reported 9 minutes ago from Laval, Quebec

  @Videotron hi, fir some reason the helix app considers @joinClubhouse a threat. How can I fix that?

• 
  Miss McSilly | Montréal, Qc (@MissMcSilly) reported 11 minutes ago from Renaud, Quebec

  If you have a business please do NOT use @Videotron nor Vidéotron Affaire. They are the worst. I’ve been on the line for 1:20 being pass around like it’s a ********! All I’m trying to do is paid them and ask about my plan…that’s the worst part 🥲

• 
  HowYouDrouin92 (@HowYouDrouin92) reported 11 minutes ago from Laval, Quebec

  @Videotron is so bad. I cant ******* watch the @RocketLaval because of their bad service.

• 
  HowYouDrouin92 (@HowYouDrouin92) reported 15 minutes ago from Laval, Quebec

  Anyone has a stream for the Laval Rocket game? Videotron won't let us connect to the website of rds and the link to change the password is just not working.

• 
  SalaUddin (@salauddinshah99) reported 33 minutes ago from Laval, Quebec

  @fizz_ca @Videotron Me and brother @mdnaseershah are working from home. We have clients to meet online and there’s no network!!! Like seriously?????? Pls fix ASAP!!!!

• 
  lawrence bass (@lbass007) reported 48 minutes ago from Laval, Quebec

  @Videotron I have been having audio issues on channel 607 CTV Montreal, the audio cuts out. this has been happening a lot lately

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Abcdyuiop (@Abcdyuiop1) reported 6 minutes ago

  @Videotron What about us? When will we.get ours??? Ndg.. nobody has come to fix the broken wire here

• 
  🟦Marlene Monk🇨🇦🌻☮️ (@monkski252) reported 7 minutes ago

  @fagstein Have you heard through any of your sources if Videotron/Helix has found a solution or work around to fix their recording playback problem?

• 
  Commissioner Miner (@fanCRTCProfling) reported 7 minutes ago

  There are still no #CRTC outage reports from the ice storm that knocked comm's out for: -Videotron -Rogers -Freedom (which also negated French service during the outage) -Flanker brands -Resellers/wholesalers (Storm Internet aside)

• 
  Scale (@alliareault) reported 8 minutes ago

  Internet supposed to be incl in rent- lease agreement between me & Centurion. Centurion & Vidéotron have an agreement. Vidéotron technician installed my old router continuing service I'd canceled, refused to give me router re Centurion internet account. I had internet for 3 months. Vidéotron said no one was paying for it.

• 
  Kamelia (@money_pulasi) reported 9 minutes ago

  **** soft launching, Imma buy all the ******* banner, all the advertisement, all the videotron this ******* country. Everybody needs to know.

• 
  Avanos 🇨🇦⚜️ (@Avanosss) reported 11 minutes ago

  @PapiDitzyHarpy @GinoHard_ The language barrier is a pretty weak argument! In Quebec, we’re practically all bilingual and the Montreal Canadiens don’t seem to have any problem! Yes, the market is small, but at least the Videotron Centre would be full for every game!

• 
  Fluxtrot (@fluxtrot) reported 11 minutes ago

  @Videotron I sent the details for my account. Also, you should get verified on X... You are cheaper than an Etsy creator selling tampons selling tampons made out of fall leaves. YOU REEEEALLY need to get your **** together.

• 
  ScorpioSymbol (@IvanMakesGames) reported 13 minutes ago

  The absolute worst thing about switching to @Videotron s newest internet/cable is that when your cable goes down now, so does your TV :( (It goes down a lot...)

• 
  Shawna McLean (@Shawna_not_Sean) reported 15 minutes ago

  What a day, I'm going to have today! There's a problem with my father's TV I need to solve a problem before the gray cup 🤯 talk about stress 🤬😔 #GreyCup #videotron

• 
  James Somaeck (@somaeck) reported 16 minutes ago

  To end this thread, I'd ask @Videotron: 1) Is there a plan to implement #eSim? Don't simply say it's not available -- we know that! The question is whether there is a plan? 2) If "yes" to #1, what is the timeline to rollout? Saying it's a "non-issue" just doesn't cut it. 9/9