Xplore Outage Report in Clarence-Rockland, Ontario
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Clarence-Rockland, Ontario
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Clarence-Rockland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 31: Problems at Xplore
Xplore is having issues since 06:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (78%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Clarence-Rockland, Ontario
The most recent Xplore outage reports came from the following cities: Ottawa and Gatineau.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
Internet | |
| Ottawa |
Internet | |
| Ottawa |
Internet | |
| Ottawa |
Internet | |
| Gatineau |
Internet | |
| Ottawa |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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The Avros / Les Avros
(@AvrosClub) reported
@GreatRootBear @TorontoDefiant @Xplornet Feels bad man
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Gentrify
(@gentrifyfinance) reported
@Xplornet service not working
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Freedom Dot CA
(@freedomdotca) reported
@Taylor18Petty @Xplornet And of course good luck getting through to anyone. Been on the damn phone with them all morning and keep getting hung up on every 20 minutes, so have to restart the call... Worst ISP ever.
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Just Arjentine
(@Arjentine) reported
This will be the 3rd time that our phone service from @xplornet has been discovered not working after someone tried to call us and then afterwards let us know. That is besides the rain-fade Internet and garbled voice messages. #poorservice
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Paul Rhodes
(@Badenoch1) reported
@Xplornet @alrodford Rogers is discounting customers the equivalent of five days to compensate for the outage. Is @Xplornet extending a comparable discount to its customers?
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Just Arjentine
(@Arjentine) reported
@Xplornet We attempted to contact you via email yesterday and were sent a troubleshooting guide. It did not help. After some googling, we figured it out on our own (it was the router). I am still unhappy with this service (not directed at the innocent social media person ofc).
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OfftheGrid
(@fishingwicked) reported
@APLenehan @Xplornet Worst ISP ever. Worst Customer Service. Worst leadership. #deplornet
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amy
(@purvis_amy) reported
@Xplornet I always do and they can’t do much. Always a short temporary solution. Your internet is terribly unreliable speed wise esp. during high tourism times in high tourism rural communities. Overloaded.
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Geri Ratcliff
(@mommag015) reported
@Xplornet are we the customers going to get a credit on our internet bill as you’re attached to the Rogers network???? @Rogers
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Megan McLaren
(@MeganMcLaren3) reported
@Xplornet is your service down? Don’t ask me to call,need your service to call #ruralinternetsucks